I love the way she explained everything
about the storge Mis Martiza was so sweet and she speaks Spanish and English very well love it.
Badass great prices and customer service
I appreciate that the units were indoors and that I was able to get a great price considering the size of the unit, the manager was also very helpful and thorough.
I had the pleasure of having Maritza… she gave me great customer service..
Why am I already being billed?
Confident knowing that the storage has surveillance and is monitored by more than one individual.
Maritza was amazing so was Amanda they were both so great
Very good and very safe the lady that helped me was real nice she explained everything to me I think her name is Marissa I am going to Let other people know about your storage
I had lost my key too my storage lock. I had a spare with MOM. Management was very patient, letting me wait for they, after advising me to save the $40.00 for cutting the lock + making a special appointment to accomplish getting into my storage. Thank u.
Excellent service, good customer service, and very attentive.
Very friendly & courteous service!
I have no complaints with US storage . They were very helpful and helped me find what I needed… Truly appreciate it. Thanks US Storage
Good service and and good attitude
Associate at US Storage was very helpful and explained and answered all questions regarding had… also helped me get a unit that fitted my needs. Would definitely recommend US Storage to family and friends
Mark was very helpful with helping me picking the correct storage and helping me find a reasonable price. The facility is clean & does come with insurance! So I would definitely recommend to anyone.
Quick convenient and no room for question very well explained on how the service terms work. Thank you
Everyone was nice and respectful
The lady working in the office was rude. I don't appreciate how harshly she acted when we were there.
I love it having access early morning till 10pm in the evening.
Very.
Satisfied, I will highly recommend a friend.Thank you god bless.
Thankful.You help me
At time.and resolve
Different situation
Thanks God for this
Storage company
Very helpful and very knowledgeable of the business!! Thank you!
It is an excellent place, good location and access, the spaces are well thought out
Great experience. I now have two units that we are occupying. Mark was very knowledgeable and helpful
Lady very nice and respectable courteous great experience I’ve never rented one before she is very nice
My experience was awesome.Very respectful and everything was explained.How everything works and goes with the storage and hours.It was fast and nit complicated at all.I would very much recommend!
This experience was the best one I've ever had and I absolutely love my storage thanks
Employees were very helpful and nice. Got answers to my questions, and a unit quickly.
Love the way I got treated once I went into office maritka was very helpful n professional at her job I've been to others storages and us storage is the best so far I will recommend them to anyone who needs storage.
It’s actually my first time having to purchase a storage but Marissa and Mark that work there were so friendly and helpful that in all I would rate it a great deal
Awesome costumer services
First time rental it’s pretty good to feel welcome with such a smile and courtesy friendly and very clean place
They gave a price of 72.00 a month and when I got there it was higher. Rude
It was great, everyone is really nice
It was good, the space fit all my stuff in the storge.
Every worker there that has help me were very helpful
I love the service provided by y’all it’s the best customer service
It’s was worth it “ me stopping by’ the prices is a big savings “ thankfully your kindness customers service.
I felt fine in looking at options for my mother. I got her out of her smaller unit and purchased a bigger one for her in my name. That’s why I have access to our belongings and so far everyone we’ve come in contact with has been very helpful.
It's been an amazing experience having business with you all. I'd recommend anyone, any day. 100% satisfied!
Never had a storage this is my first one and believe me it really came in handy love it
My experience was good. Very friendly.
Very satisfied. Friendly and helpful, patient!
Friendly kind and communication is awesome the only thing I don't like is theres no ac where my little storage unit is
Me robaron adentro de más instalaciones de Storage y nadie me ayudado a solucionar pudiendo ver las cámaras dar la solución y no quisieron apoyar por ese lado siendo un inquilino de años veo que no les importo me situación ya vamos casi una semana y nada, quedaron de llamar supervisor oh gerente de US STORAGE para dar alguna solución pero hasta ahora ningún personal me an llamado
I had a good experience with the staff she was very friendly and helpful.
I had a hard time opening the door of my storage and she came and showed me how to open it.
Jenn and Maritza were very courteous and professional, I highly recommend this place to my friends and family.
Very respectful and helpful 👍
Storage was dirty an had to wait for it ton be cleaned…
I felt very good about my experience. I felt the agent was very well acquainted with the knowledge of the facility.
Lady seemed kinda rushed and not very friendly maybe because she was the only one there and there was a few customers waiting. told me all the charges they charge for like if you leave trash behind blah blah blah and was told my code would work in 10 min and didn’t work till next day which was very inconvenient because I needed to use the storage that evening and there’s not a number you can call for this issue after the office closes. It was a last minute thing that happened so I needed a storage asap and I got a storage here because I’ve had one here before. Other lady before seemed nicer and the code worked the day I got it. Other than that. It’s fine. Price is good too.
Everything went smoothly and having the ability to pay online is a plus. Only problem I had was entering my access code. I did not realize that symbols were not part of the registration.
Had a terrible experience not recommend the storage whatsoever
Like it very much and I will tell all my friends and family . that it's a good place to keep your belongs.
It was good nice .fast. Easy
Abby Cantu she was very helpful and professional thank you very much I like your business.👍👍👍
Horrible.... They say they have live in management at the storage unit I'm here on a Sunday mind you business hours are from 11am to 3pm.. I'm sitting in my U-Haul waiting on property management to unlock my unit and management is nowhere to be found.. this is so frustrating, I also called customer care and customer care was unable to contact property manager this is ridiculous and absurd.
Everyone was very helpful.
Very helpful and great people
It was a great experience and they were very nice and humble I would refer anyone great service.
My experience was great they help me and got a great price on a rental storage
It was great they went above and beyond to help me with my questions and getting a storage to help fit the stuff I had I would recommend them to all my friends.
I felt welcome and mr Daniel help me out a lot and I didn’t have to wait in line he is a very nice kool guy
Love these storage units I would recommend these to anyone who is moving or just needs storage. Front desk is very kind and friendly they explained everything very well. You get what you pay for at very affordable prices !!
Had a very good experience employees are very respectful
Very respectful answer all questions love this discount s. Good manners. Keep it up. Clean area and storages. I would come back and recommend your company with friends and family. I appreciate the great service...thank you...
Very nice n friendly employees made me feel that I was chosing da right place to store my belongs employee walked me my unit and showed me around was very nice n helpful .
Like it very much personel treat it me with attention and respect, thanks
Good service was satisfied with my storage.Person was really polite.Would recommend to any person.
It was very warm & welcoming and thorough. I am grateful to be back with U.S Storage 1st with Ms Barbara on Blanco and now with Mark who's also a great help with this so ty and I really appreciate the service 🙏 ty
It was a good experience the facility was clean and the manager was very nice and helpful. The only thing I would change is the rate should be prorated if you move in towards the middle of the month. Oh and maybe a cart in each opening .
Really great experience and great price. Employee very nice.
Good customer service Aj was a good help on looking for a storage room for me.
Everything went fine. AJ was courteous and friendly. Thanks
Employees are friendly, did see some issues with insects. Otherwise it was good.
I felt very comfortable he was very kind and infor ma tive. And helpful
Very good was happy with the service I got it help me a lot I’ve been telling my friends too.
Thank you
Good. Friendly staff! Someone is living on property, I feel my unit is safe
At least at this location I was miss inform about it being month to month gentleman told me I was getting a free month over the phone did not happen I payed 68 dollars for fees and for week now I got to come up with 120 dollars in a week for a while month it crazy that people say one thing and never do it this be last time I rent from the one location can't say all bad but one bad apple hurt it all mssgne was not nice at all this laction he would let me read lease just told me to sighn it and he gave me no hard copy what I'd I did have an email
Staff is friendly, knowledgeable, is outstanding in customer service!!!
I had an Awesome experience. At this time I am going through a tribulation . I am needing to move out of my Aunt's.. They are putting a for sale sign this week. Aaron is a great asset to your company. He had me in a storage within no. For that moment I had acquired a peace of mind. Thank You.
Very good very helpful and respectful and the first months rent was extremely cheap and appreciated. Thanks for y'all for being so nice and courteous
It was fast & easy, not to complicated as my situation already is enough....
The attendant was kind, friendly, professional, and personable. It was a good experience.
Was owesome. The receptionist was very kind and friendly and helped me tremendously with what I needed
It was great no problems at all
Very inviting atmosphere with great customer service representative... best prices in town. Clean and organized grounds to get around with awesome hours... Call now and check availability!! I did with same day service, Thank you!!
The service was great…Mark did a great job in welcoming me to your business. Thank you
Very generous and helpful
The gentleman was patient and understood what I was looking for and made my experience great.
Really good service and excellent customer support coming from aaron.
Very friendly and couldn't ask for a better price.
Location manger has helped me before on several occasions and has exceeded expectations.
Excellent team at the Laredo st location. Always helpful and professional
I feel well please with the storage place Amen
The front guy was very welcoming and assured me on the information of the unit that I rented and he was such a great gentleman I would recommend friends and families to rent from you guys
I am satisfied that I chose to store my personal things with y'all prices r cheap service is good
Mark was very helpful and kind . I am a returning customer and I would highly recommend US Storage Centers . I give Mark at US Storage Centers on S Larado St 5 stars ! ~ Melissa
Great guy's up front and very helpful.
Very professional very clean great service great staff they help you out and get you taken care of
Quick response. Friendly. Secure storage establishment.
I had a very good experience the manager was very helpful and friendly.
Love the hours of operation
It went very good they were very helpful
and it fit my budget I will Certainly tell others thank you
Very respect and helpful affordable price
This is my first time getting a
storage.The young man was very
helpful in explaining the prices
and showing me the different storages. I would recommend
USStorage Centers.
My experience was great. We were treated very nicely, and our concerns were addressed quickly by the onsite manager. He's very polite and professional. The facility looked quite clean.
Set up was easy and painless.
The guy was really nice and he help me out a lot.
It is easy to go and put things away and not worry about what time I can go.The accessories are secured and safe.So thank you for providing a service that saves me the time. Sincerely Yolanda Muniz Carrera.
I feel very good and happy with everything the guys in that location are awesome!! very helpful, respectful and friendly
Maritza was great. She was very helpful and polite. She gave me all the information I needed and made the transaction very easy.
Muy buen servicio la señora q me ayudó muy servicialyo si los refiero muy bien vijilado gracias
Great ! Thank you Mark for showing me the place and answering all my questions…
Maritza was knowledgeable and professional. Had the answers to all my questions.
Fast and friendly very helpful customer service.
Quick and easy .
Loved that , often I am doing last minute. Or during lunch .
So I appreciate all taking care of .. quick and easy
Very welcomed clean quick service and informational.
The associate that assisted my boyfriend and I was extremely helpful and kind, he made the experience quick and easy! Even got us a good deal for my boyfriend referencing me to that storage facility. Would definitely recommend to friends and family.
The man at the front desk was awesome and helpful… good choice in employees!!! :)
I wished they would had told me about specials,what I could do or couldn't do before signing
Mark has been very helpful. He has shown us the best spot for our small camper/trailer. Easy in and easy out.
It is easy to see that he enjoys his job and takes care of his customers.
Great service and great prices!
Renting from y'all was so easy. I felt welcomed and understood. The young man with whom I worked with showed me the unit I wanted and offered me a unit he knew I needed. I am so grateful because he was right, the unit he offered was a better fit for my needs. He was so friendly and respectable. I will recommend y'all to everyone who is looking for storage space.
Manager was really friendly. He helped me get an awesome deal on a storage unit.
Very professional & most helpful!
Thank u 4 helping 2ndtime I use these guys u wont use another storage center
Great,no complaints!! Very Satisfied!!
The experience was amazing friendly, respectful, and good communication.
Customer service is great
I want to say through the problems I'm having with my moving Mark help me out very well he has done an outstanding job on getting me a storage last minute and providing the right type of storage to accommodate my things I hope that he is recognized as a good employee and has exceeded all my expectations for just a call and a setup was very simple and he also showed me the unit and cleaned it out in front of me of any little debris that there was the hopefully he's recognized with the highest honors you can get as an employee there my name is Joshua farias and want to thank you for providing this storage and the time to listen to my recommendations for your employee may he prosper with your company and help those that are need just like I was
The experience is great and customer serves is great all way come back to this company for my storage for years
Very helpful and addressed all my needs
Well first off I was very pleased with the excellent customer service I have ever experienced in my life, Mark was very helpful, he gave my wife the attention she deserved, I would highly recommend this storage to anyone. Close to the house and very good rates. Thank you Mark for the job you do, keep it up.
I love it Arron was so cool and helpful
It went great. Friendly manager.
Quick reliable affordable clean friendly service!
Easy reservations and paperwork
My experience was great
It was a quick and easy process no hassle was done in under 10 minutes
Sales person Mark Martinez was very cordial an professional
It was exceptionally good the people there especially Mark was very helpful and knowledgeable about his job had a great experience and would recommend that location
I like I had already rented from the storage and I came back and I do like the customer service
Had a great experience with you guys. Everyone at the location is super friendly and have been helpful from the start.
Very professional n organized real quick services as well
Great experience, great and very polite and friendly manager. Storage are always very clean and organized. Great place. 👍
The employee read and make sure you understand the rules of the facility. They also walk you to your unit and give you a tour. They are very nice and sweet.
Very friendly. Mark took time to let me know the sizes of the storage and what I might need. Answered all my questions. Gave excellent customer service. Thank you Mark for your excellent service, your greatly appreciated.
I am very happy with yalls company I like it very very much and I have no complaints
It was grest, had some minor hiccups but it was taken care of right away. I recommend this place to a family member and they ended up getting a unit. Also they're great people.
My experience was good. The gentleman that helped me was very knowledgeable and helpful. The only thing negative thing I would have to say about the facility was the amount of trash left behind from people. People have thrown furniture and trash over the fences and you can tell by the amount of trash it has not been cleaned in quite some time. I would assume that much trash has to attract rodent & pest. Other then that the facility is nice and the employees give excellent customer service. I really appreciate how willing they were to meet my needs.
Very helpful. Rep was very friendly and knowledgeable
Process was fast and easy. Even got shown different unit sizes so I could have a better idea what I needed. Thank you. Highly recommended.
I feel very good, I was treated very well .. the price seems very good, accessible to my possibilities .. thank you very much ..
Very good to know that there are nice places to keep our belongings and that they are safe.
The customer service is excellent!!!
Will highly recommend this place.
Very positive.
Mr. Mark continues to exceed my expectations.
This guy is awesome.
I was explained in detail everything I needed to know. Mark filled me in before I asked any questions. He has very good customer service. I was very satisfied with Mark's experience and the unit I rented. Thank you.
Very satisfied with my experience.
Very professional friendly and helpful I would definitely recommend this business to others
My experience was good had no problems was quick and honest had no issues hopefully the experience stays the same
Everything went perfectly. I was able to take care of everything on the first visit.
Good customer service. Quick and easy process. Good prices and great location.
Very easy fast and comfortable
It was very pleasant and courteous
It was a great experience the young man that helped me out was so nice and helpful. I can't remember his name but it was a Sunday afternoon. He went over everything and was also quick so that we were not outside too long as the weather was very hot.
Very friendly and info provided and fast service.
Its nice and clean,closer to my house. People were very nice and informative.
Extremely customer service oriented.
The manager at my location went above and beyond answering my questions in detail with a caring attitude.
It was a great experience. Very friendly service and was even helped by being given a closer unit
It was great, and very smooth. Sam did an excellent job in providing me the information I needed to make my decision.
Very good .. because of the challenges with the covid-19.. everything done fast and easy.
Really helpful and received the best customer service, helped us with prices and was very fast beside all the pandemic going on. Thank you
Very great experience. Great customer service and courteous. Very informative personnel and clean storage.
We appreciate the way the staff worked with us to get what we needed.
For now it's good, i can't say much cause it's to recent. But do good and you will come out successful, Amen!
It was simple and quick , no hassle.
Experience was great. No contact meet up was awesome felt very comfortable and associate on site was very knowledgeable and helpful. He listened to what i needed and showed me exactly that. No wasted time it was quick and easy process.
The front office gentlemen was so easy and friendly to talk to
Awesome! Great customer service, showed me two storages found the one I love. Everything is clean
Mark was amazing. He definitely knows what he is doing. And he definitely knows how to go about the storage sizes. It was amazing.
Easy and friendly clean and affordable!
Very satisfied I was there for the weekend needed a place to park a trailer with merchandise I felt my load was secure the people working there were very polite and professional
Great service, the process was very fast and easy. We got fixed up with a storage unit in probably less then 20 minutes and this included us taking a look at the space available. The place was nice looking and clean for being a storage facility. We choose this location because it was closest to where we’d be moving next. The place seems safe and secure for the most part, security cameras all throughout the property and gates were easy to use as well.
Very Satisfied! Loved the environment and the upmost friendliness and assistance with the unit.
Aaron Davis was courteous and professional. He answered all my questions and addressed any concerns that I had. US Storage is a great place to store a vehicle
Timothy
It's is a very good place to storage your thing's
The manager did a great job!
They were very good. Made me feel that my items would be safe in their hands. I truly recommend to store your stuff with them. Good job
Everything was explained professionally in detail and pricing is competitive.
Very well kept,friendly personnel but could use trash containers on property
Thank you help me save money and customer service was very helpful I would recommend this to everybody I know Storage Wars clean the place is nice and it's very easy to access the prices on them beat everybody in town
Great service and convenient hours. Amazing and informative customer service.
Very good, owner is nice, the facility looks real clean and well taken care of, security looks good also.
Great customer service. Mark and Aaron were professional. I would recommend been here before , first month special was great deal.
Very helpful. And friendly
It was a great experience the Manager & Asst Manager were very helpful and nice, and respectful. The area was all very clean, that's important to me. I would highly recommend this place.
Great combination of friendly and professional !
Mark is a totaly badass. This dude is helpful, knowledgeable and friendly. Give that man a raise!
Very professional managers
I was very happy with the person who attended me he was very nice and polite and explains things very well
The manager mark was awesome is all I have to say
It was quick and easy and stress free in a time of need !
Very pleased with prices and friendliness thats why Im a customer for a second time
Ingormed feedback ... fast process.
Well informed about the property
Very friendly professional
Great service made it simple
The staff were very helpful with a great attitude.
Attendant is very helpful and courteous; really appreciate the service!
The gentleman that help me was very friendly and very helpful
Mark (I believe his name was) was very helpful and answered all my questions and concerns. He was able to get me a unit same day without any hassle.
Comfortable quick service customer friendly convenient good deal.
Needs more refreshments for thier hard at work clientele
i loved the service the kindness of the way they help us was grate thanks to Sam definitely 😊 thanks again mrs maria FRANCO
It was quick easy affordable and nice location
Great! Friendly customer service, explained terms and procedures well, and clean facility.
The clerk was very attentive, professional and extremely knowledgeable. Provided Great customer service and very helpful.
They where very helpful in what they do. Also they help me get the storage that I needed and it's a good price I highly recommend them to everyone
Love it!!! They are very friendly and very helpful. I give them an a plus for haveing a clean environment. I will definitely use there services in the future...
I completely satisfied with my service.
I have been a customer at the same location for almost 10yrs off and on. Anita and her staff have always been very helpful in choosing a perfect size storage for me and my family. Great customer service .
Sry professiona, attendant walked with me to show the unit and explained everything very well.