Rent or Hold Your Storage Unit in Minutes.
Pasadena RV and Self Storage Units
- 1/12
- 2/12
- 3/12
- 4/12
- 5/12
- 6/12
- 7/12
- 8/12
- 9/12
- 10/12
- 11/12
- 12/12
Select a Unit Below
About This Location
Office Hours
- Mon 9:00am - 6:00pm
- Tue 9:00am - 6:00pm
- Wed 9:00am - 6:00pm
- Thu 9:00am - 6:00pm
- Fri 9:00am - 6:00pm
- Sat 9:00am - 6:00pm
- Sun Closed
Gate Access Hours
- Mon 6:00am - 10:00pm
- Tue 6:00am - 10:00pm
- Wed 6:00am - 10:00pm
- Thu 6:00am - 10:00pm
- Fri 6:00am - 10:00pm
- Sat 6:00am - 10:00pm
- Sun 6:00am - 10:00pm
Features and Amenities
-
Free Move-In Truck -
Drive Up Access -
Climate Control -
RV Parking -
Electronic Gated Access -
Video Recording -
Moving Carts -
Kure It Certified Location
Storage Units
Our Pasadena location isn’t to be overlooked! Our storage units are designed with customer satisfaction in mind. With a number of different sized units to choose from, we also offer unit drive up access, climate-controlled units and more.
Easy Rental Options
Rent your storage unit online or over the phone for a quick move in.
Not ready to rent? No worries! Reserve your unit now to lock in today’s special discount.
- Month-to-month rentals
- No credit card required for reservations
- No deposit required
Conveniently Located
You will be pleased to find that our facility and location embodies the charm, history, and personality of Pasadena. Located just off of Spencer Highway, our US Storage Centers’ Pasadena location is in a convenient location for anyone in the area. We are found near several other popular businesses in the area, including the Starbucks, Bushi-Ban, and O’Reilly Auto Parts. We are also just a few blocks to the east of Grand View Memorial Park and the Bethany Center. Our clients normally live in a variety of neighborhoods surrounding our location, including College Park - which, as its name implies, houses mostly students of San Jacinto College Central - Ridgeway, Spencer View Terrace, and Greenwood Place, but anyone is welcome to our facility to store their personal items.
RV and Boat Storage
We provide both covered and uncovered RV, boat, and auto storage units for anyone who may need vehicle storage during the off-season. Inquire with our friendly staff about how we can accommodate your RV, boat, or cars.
*Parking Space width will vary from spot to spot. Please call the property manager for more details on Parking Space sizes.
Security
Our facility is completely fenced, with electronic gated access provided for customers. We also provide 24/7 video monitoring.
Professionally Managed
Our storage professionals know that when you have questions or concerns, you want them addressed fast and competently. Our team will always answer your questions with a smile. In addition to over-the-phone and online assistance, we also provide convenient office hours so that you can meet with us in person as well. Our facility is also Kure It Certified.
Best and Most Convenient Hours in the Industry
We provide the best and most convenient hours in the industry. Our office is open from Monday through Saturday from 9:00 a.m. to 6:00 p.m., and is closed Sunday. However, if our office happens to be closed but you still need access to your unit, we allow access to the facility seven days of the week, 365 days of the year. Access is granted daily from 6:00 a.m. to 10:00 p.m.
Forms of Payment
Making your payments should never be a headache. We accept all major forms of payment, including check, money order, credit card, debit card, and cash. You can make your payments online, on the phone, or in person.
The Community
The Pasadena community is unique. While many college-aged students live in the neighborhoods surrounding our US Storage Centers’ location, we also serve many families and working professionals. Due to our proximity to Houston, many people choose to live in Pasadena as a more affordable option that allows for city-life enjoyment with suburban living. Pasadena is well known to outdoor enthusiasts; there are many recreational activities that you can enjoy such as water sports at the nearby Trinity Bay on the Gulf of Mexico. This family-friendly community serves as the home of people from all backgrounds and is adored for the accessibility it provides to all of the wonderful things that Houston has to offer, from arts and culture to fine dining and more.
Moving Supplies
If you’re moving or need materials for boxing up your personal storage items, we can help. We have all the moving supplies you could need, including packing tape, boxes, mattress covers, and more.
Customer Reviews
Phone reservation went well, very helpful, polite, friendly, empathetic female customer service rep. We discussed my urgent need for a unit due to losing my home to the recent hurricane, after which the items I was able to salvage needed a secure shelter. I chose US storage because its drive up options were perfect because I am disabled as well as the most important factor of the use of a moving truck as I do not have a vehicle. She informed me that the location has two trucks for use and wanted me to notate that the trucks would be out for maintenance on a specific date which I don't remember but it was approximately 3 days later. I informed her that as long as a truck was available this very day and/or maybe the next that was perfectly fine.
I have much more feedback regarding my experience on this matter and with the facility manager and employee as well as the facility itself however it will not fit in 1200 characters I would appreciate someone other than the facility manager contacting me as he has left me with a storage unit unsecured door open since I moved in in September
Very nice
Worker was very friendly and helpful.
I would recommend.
Brandon was very helpful! He answered all of our questions and was friendly and sincere
Very good
The facility is clean and the staff was friendly and thorough.
Great
Very grateful. Brandon was very helpful.
Very friendly and professional.
It worked out very well for my needs.
My experience with US Storage Manager was Great.. He was able to answer all my Questions.
Clean, well maintained facilities.
The gentleman that helped me was awesome, super friendly and helpful. Place was very clean.
The man at the front counter every time I went there was awesome! He was very kind and helpful even helped me get rid of a wasp flying around my unit!
I am Happy with the Service...Well treaded ..
I live out of town and appreciate the ease of paying my bill at US Storage.
You can talk to a human and real service goes a long way
Customer service was amazing. Brandon did an amazing job
So far, so good. Jacob has been a big help!
my experience was excellent Brandon help me he explained everything to me very professional
Easy and great
The overall experience was a very positive one! Jason really went out of his way to ensure, that I was taking care of! US Storage Center is really fortunate to have Jason, as part of their team.
Very helpful, attentive to all questions, very easy to get a unit over the phone
Very satisfied
The people are very courteous and proficient in what they are doing.
Great service keep up the good work.
Brandon was great in help us with our RV slot.
Brandon Crowe was great.Super helpful.
The young was very helpful with us moving from one building to another. Gave us some good suggestions. Our other rental went up in cost so much and he helped us move to a lower rental.
Too expensive. I can get RV enclosed for 148.00 a month. I’m just on a waiting list.
Mui buen servicio con una limpieza agradable
It was agood experience. I especially appreciated the use of the truck to help me move myself into storage. The price on the climate controlled unit is half of what I've paiid before.
The staff is great...
I think his name is Bradley or maybe Brandon. He was very nice and he remembered my mother.
Maybe since I'm never late on my rent I can get a discount sometimes lol I'm serious
I have made the decision to move my belongings from the Hinman location due to significant damage caused by water from the central A/C unit and annual asphalt repairs. Although most of my items are in plastic bins, many have been affected by black mold and excessive dirt swept/blown into my unit. My picture frames, cycle bike, baby car seat, bouncer, and other items have all been damaged as a result. Despite being informed that I would receive an insurance claim form via email on 1/26/24, I have yet to receive it or receive a call back from the manager. I am confident in my decision to remove my belongings and look forward to resolving this matter with the assistance of the insurance claim.
Very easy to sign-up for a spot and Brandon was very friendly and helpful.
Very thorough explanation of process!
I was very pleased with it.
Mr. Brandon and Mr. Jacob were both help and knowledgeable in helping me get the correct size unit. Both are assets to your company and making you company progress.
Regards
Adan
Excellent service and customer care. They helped me find the best option.Excellent service from your worker Brandon.
Brandon and Macy are awesome give them a pay raise
First time ever to use a storage.
The front desk lady was awesome!
I will recommend this place for sure
Friendly personnel, easy process.
Very friendly experience. The dial I got was very good. Storage was a hood size for my needs.
In person customer service was excellent, staff was very knowledgeable and helpful.
Very good
Best prices and custom services compared to other storage units in the area!
Excellent
Very comfortable and impressed
I had a great experience! Brandon was very helpful! He made my experience go smoothly!
Fast and easy process, very professional staff.
Great service. The staff is very understanding and polite cater to my needs
Fast and great customer service support.
No transparency
Great Macy was awesome great customer service
Brandon was very helpful
Macy and Brandon were great and helped me get my unit quickly. Super friendly, and courteous, which I appreciated immensely(: The limited access hours, are way inconvenient, but glass being half full; I can definitely be grateful for the extra security that the limited access provides.
Good. Branson was great. Customer service and attentive
Staff is nice and helpful, everything looks clean. Quiet environment, cameras and temperature controlled
Great service!
Friendly employee, easy to rent, clean storage.
Excellent. Reserved an available covered space on line. Came by the next day to physically look and make sure we would be able to easily maneuver our motor home into the position. Then completed the contract with the staff at the office. Was just that smooth and simple.
Great location. Great additional amenities (dump station, tire air hose station, coach wash area, restrooms, 30 amp power). Wonderful security.
Everything we needed and more.
Glad we moved in 👍.
Easy and convenient rental process. Facility is well maintained. Would definitely recommend.
Staff is very friendly and helpful with your needs.
Easy to rent, online discount is nice, units are always clean and the facility feels safe.
Getting a storage unit was fast and easy over the phone helped when you know what your looking for thanks guys
Very helpful
Absolutely fantastic. Outstanding customer service, very kind and welcoming. Extremely knowledgeable of their job and resourceful.
It was great I was able to move in as scheduled and got a great discount the first month and Brandon the manager was awesome, he showed the utmost professionalism and he was very helpful. My unit was clean and ready to go an I had no idea you could use a free truck on move in Day. Brandon explained how that all worked and I was able to use the truck and it turned out great, would definitely recommend this storage facility.
Good experience with rental.
It was awesome, I love it . I couldn't choose a better place for my things the best place to say my things are safe. I've had a bad experience before on a storage place, but I know just by seeing the place that I made a great decision in contacting you all.
fine
Very comfortable..the gentlemen was very knowledgeable as well as professional. Offered us a great deal and made it happen..100% great customer service and informative.
Really good
It was a great experience. Brandon was phenomenal at his job. He was beyond helpful, and has been since renting the unit. I’ve had to call a couple times and he’s been just as pleasant to deal with each time.
Great experience
Brandon and his orientee (Macy I think) were very helpful and nice
It was good, like your place because it clean and well light.
Outside restroom need a little bit cleaning I let the attendant about and he cleaned right way
Very friendly staff and clean storage facility. Good security measures in place.
My family members!!!
Great experience, work with me to get the right unit.
Good
Always pleasant. The manager is a doll and Brandon is a pleasure.
You have increased your prices 2-3 times a year. If someone has multiple units and have been there for years there is no discount.
Keonna was very good, informative and knew her stuff…
It was a very pleasant experience. KeyKey was very kind and knowledgeable in the field. she was a pleasure to work with. Explained everything so we could understand. I would recommend this storage facility to anyone who needs a storage unit.
Very friendly
Brandon Crow explained everything in an efficient, understanding manner.
I really appreciated his caring approach. Our units were very clean.
And I also appreciated that. The whole facility was had as very clean appearance.
Great
Great experience
It was easy and quick, Brandon was great at explaining and what I liked is that he showed my the unit before paying for it.
It was real nice Brandon was very helpful
10/10 Keonna Long was simply amazing. Walked me through everything I needed to know. & made the transaction smooth. This is my second time renting and I will keep coming back because of her. This was also my second time dealing with Keonna
My experience was great. Best customer service she explained everything and answered all of our questions.
Good
The manager was awesome
Great details on everything.
Well taking care of from beginning to end.
Great service helpfull staff clean place and lot of. Security all over lot
The employee was knowledgeable and courteous
Awesome
Brandon was excellent to work with!
I was very pleased
Danica was very helpful and very knowledgeable and I think you should give her a raise.
Awesome service Brendon was very friendly and knowledgeable, show me a unit and filled out the paperwork. I will have a referral soon and maybe an upgrade to a larger unit.
Great experience
Very good....and extremly helpful
Very satisfied.
No issues, great customer service:
Wonderfully I loved,the manager she was very atendence,Im going to recomend peple,thanks very much
It’s ok. The web page is a pain to deal with. It’s storage so I am not sure what more you can do than show up and collect money
Excellent. very professional.
thanks
tpf
Kee kee was great helping with everything.
Staff is very helpful. The manager is very cordial, and seems to be efficient. She got everything right.
It was a Great experience. Personal was Awesome & Friendly.
Worked well with my Government problems
Keonna is always so pleasant and gets the job done for us every time.
Good
Great experience, super fast process and excellent staff with Ms. Keke
Very helpful from employee
Brandon did a great job
They were very nice. I have been there before when my friend went there. That is why I wanted to go back when it was time for me to move. I got what I wanted. And I couldn’t be happier. Thanks for giving me a senior discount too. That doors help.
Great. Excellent customer service
Pleasant, quick and easy.
Great service
Good, clean units, friendly staff, easy to rent online.
Very courteous personnel Brandon is very good and at his job and customer service is top priority
Professional and courteous service
AWESOME !!!!
VERY FRIENDLY FRONT DESK HELP. Front desk made sure I was completely satisfied
Friendly staff.
Very impressed with the customer service and the loving staff members!
Brandon was so helpful! Very nice young man
Very friendly staff and reasonable prices.
Comfortable
Very professional and on point
Best experience ever! I really like this place and Key Key is very polite helpful and respectful. I’m going through a tough situation right now. She helped get me on a positive side.
I love the customer service, i went to the one on Spencer, in Pasadena, and key key was the one that helped me and she was extremely polite, and professional, a big thank you to her, and the U.S storage service.
Your employee’s was very helpful and pleasant to deal with..,
Young lady at front desk was very helpful. A+
The service and the people are great . They are very professional and provide great service !! They also have the best prices with ready to loan you their equipment so you wont have any trouble moving your belongings .
Staff was wonderful. Facilities were clean.
They were always courteous
KeeKee is awesome. Very friendly & knowledgeable.
Great service brandon is awsome he help me really hood thanks for the service
Everything was so easy, Kiki and Brandon was very professional and nice to work with. I highly recommend US STORAGE, and all of the property was very clean and lots of security.
The staff was very friendly and extremely helpful. I can’t express how great full I am to of found us storage
Everyone was wonderful. Keona Long was very nice and helpful. I am so happy I found your storage place.
Key Key is very professional, kind and helpful! She is great to work with!
I liked the service Brandon gave me with no hitting fees or any type of an excuse of what I was looking for I always had the right answer to all my questions and very knowledgeable of his job
Kiki is great and a pleasure to work with!
Oh fantastic from the word go.
The moment I walked in , I was greeted by the kindness store manager , she was knowledgeable and quick to show me around.
So far so good on my experience
Beside some billing issues in the beginning, we have had a great, no problem experience with this storage facility.
Good service....quality property
Awesome!!! Your staff is amazing!!!
The guy at the front desk was very help and friendly
Great customer service
Fine
very good
Awesome service. Facilities are clean and well organized.
Everything went very well. Keykey was very helpful and kind.
All the staff has been great
Good
It went well. Smooth process.
Good. It was great and very easy
Great
Good !
Love the customer service there! Very helpful and understanding. Made me feel welcome the whole step of the way!
Good
Great...US Storage was able get our needs taken care of quickly and professionally.....what else can one ask for ?????
My experience was wonderful. This was my first time getting a storage unit. And Jared was more than helpful, he was friendly and made the process easy.
Very helpful when looking for a unit to rent out and gave helpful information
Good cause I have had the a storage here before
Easy simple and fast young man very in informational about how it works
Everything was explained in professional matter
GREAT! Keonna Long is a top notch property manager! She was so helpful, kind and is always ready to help with any questions we may have.
Property is spotless and feels very secure.
Great! Process was easy and GM was fantastic and super helpful!!!
Key key helped to get me set up with a storage unit that completely fit my needs. She was absolutely amazing, and so helpful. She answered all of my questions and concerns with a refreshingly positive attitude. I am so grateful that I chose U.S storage for my storage needs. I will be recommending them to all of my friends. Thank you so much for the great experience, key key!
Kiki very professional and a get-her-done gall. I loved her for taking care of us. Smart and delightfully.
So very nice to have a positive experience these days. Keonna is awemazing! I was referred to her through a family member that has been renting from her for quite some time now. From the moment I called her, she made everything so easy and her way of caring is so very special. She was accommodating, kind and patient each time we spoke even though I could tell how busy she was. I must also say that whomever takes messages for her while she's out on the property is lovely as well.
As I move back to Texas to assist my elderly Mom, I feel comforted knowing my possessions are well watched over by people as nice as those at the Pasadena location.
Please let them know how FAB and Appreciated they are!
Sincerely,
Kelly Daigle
Key Key was most helpful, friendly, courteous, and professional during my visit to secure a storage unit. She also assisted me in a friendly and professional manner during my second visit.
The storage unit was clean and ready for my use.
Key Key was very helpful and friendly.
Great!! Keonna the property amanger was awesome!
It was the best customer service EVER!!!! Quick and easy online service and all my questions were answered in a timely manner!
It was great!!!
Very good
Great
Key-key is great! I have no issues with the space. Definitely would recommend it to anyone.
Staff member was so friendly and helpful!
Key Key was very nice and professional.
It was great kiki was very helpful in my time of need.
Love , friendly
The process was easy and the BEST Customer Service. The property manager Keonna was awesome, very friendly and professional as well. I went to this location because of the great reviews I saw about her.
Glad I made the right choice.
Awesome
Very comfortable
The service was great , and the property manager Keke was wonderful and help, and worked very hard to accommodate me for the right size storage. 👍
Service was the most important thing and I recommend you all from now on and the lady will be a great leader in supervisor.
Property Manager was very courteous and helpful. Enjoyed working with her.
Process has been smooth, from starting lease, to free truck use. Property feels safe with many safety features in place.
Easy
Excellent experience with renting the unit. The manager, Keonna, was so helpful and very friendly. Place is very clean and well kept. Great experience! Thank You!
Great
Very good staff was very welcoming. establishment is very clean.
It was excellent
Staff is excellent prices ar high
Everything was Superb!
I visited several storage facilities before making a decision to do business with US Storage centers and there's no competition. Mainly is due to front counter attendant which was the assistant manager.
She was really good
The second person we felt with, a black lady, was very personable, helpful and nice. We got everything we needed done accomplished with her. I strongly recommend her. The First Lady, on Friday, was a disaster. She didn’t seem to know the computer system, she badmouthed her bosses, on of whom is her mother. She complained about her pay and raises and took forever to finish. Then when I needed some help about an hour later, she held up her hand and said she was on lunch and she would be back in 15 to 20 minutes. I don’t wait another 20 minutes when I have spent 2 hours of my day already. This was a white lady, she was not what a “sales person” should be.
Keonna was amazing. Answered all my questions and was very sweet and respectful facility is nice as well 😊
The Front Office personnel were very friendly and helpful
It was wonderful Key key was very helpful and super sweet
It was great they were very helpful and very nice
ok
Very helpful, knowledgeable and personable.
Very good service excellent and friendly
Excellent experience. The ladies at this location are always polite and HAPPY! Sure makes visiting them great.
It's been great. The price was right and the convenience plus the location made it great for our needs
Keeper provided excellent service! She was very polite, kind and friendly. KeeKee remained professional while delivering in speedy time. I love this storage facility. Probably my favorite one ever used. Thank you KeeKee for the awesome service!
We have used US Storage in the past and are now using them again after selling our house. All employees that we have talked to are well informed and helpful.
Great..Kiki did amazing job.
Excellent customer service. Very efficient.
It was awesome she was a wonderful person she help us allot and the place was really secure
It was great! I’ve actually shopped around a bit before I was recommended to y’all. When I went in, Keonna was there and sooo friendly and helpful! She answered all my questions, some before I even asked! She gave me a great deal and was just awesome! I’ll definitely recommend you to my friends and family!
I was very happy with the service . She was very nice helpful and very professional.
Pleasant lady at desk. Answered all questions and was quite helpful.
The ladies in the office are great Very nice and helpful
No issues. Satisfied with the experience.
Really good
Good experience because the receptionist gave great customer service.
Superb
quick and easy to set up an account for a storage unit.
Friendly staff.
Great! The entire process went very smoothly
Very quick and professional
It’s because I have always used you and not any other storage. I always commit unless I’m treated otherwise.
I was very pleased with the time and effort from the staff in renting the unit.
Very professional! Customer service representatives was great at answering our questions and was very thorough about the operations of the storage facility.
Great
Very professional even in this situation of corona virus, and very quick to respond, very helpful
Very nice and organized knowledgeable and staff
It was great! Keonnna explained everything I needed to know she was very friendly
Very courteous and helpful. Went out of their way to answer my questions and help me
Lady at the office was very friendly helpful and fast.. awesome experience and great service..
EXCELLENT. Walked right in spoke with Jared and I was out of there in about 15 minutes. Best customer service.
Best I’ve had with this type of business
It was awesome as always. Never have problems here and staff is amazing!
I was so pleased with the help that Keonna gave us. She is kind, knowledgeable and professional. We definitely will recommend US Storage to our friends and family
Great!
People are very helpful and they were very informative and respectful and let me view the unit beforehand. The place is very nice inside and I like the way it's laid out. I like the fact that you have your own personalized number to get into the gate.
It was great. We were in and out super quick. Kionna is great.
They are always helpful folks.
Good thank you
Good and easy
Keonna made the sign up process really easy. She is pleasant and helpful.
DRIVE BY
The onsite manager was amazing, she knew her product, was excited to help and made the experience seamless.
Everything went quick and smoothly.
It was good
Keonna is great. She's a big help.
Very satisfied and good customer service very friendly well maintained place I would tell everyone I know about this location
Everything was very easy and straightforward. I’m happy to be a US Storage customer
The process was smooth. Even with everything going on, your company made me feel at ease.
Site manager and staff were very helpful during move in .
Very competitive prices and great move in deal. The fact that they lent me a moving truck sealed the deal. Keonna was very professional and courteous throughout the whole leasing experience. All done “no contact” over the phone.
In spite of the Covid19 I have received individual assistance. I have one thing that I have had trouble with and that is trying to pay online. It said I owed 0 amount when it was days away from being due. I ended up paying by phone.
Always have excellent service and everyone is great.
Nice experience. Keaona extremely helpful and very pleasant!
Great I’ve rented several times!
Price was fair, units are climate controlled, everything is neat and clean. I really appreciate the carts they have for us to use that is a major plus. All in all so far things are great.
Very satisfiepd
great, smooth, no issues
I really felt welcome and everything was broken down to me
Excellent
Everything was easy and staff were helpful and very kind. They called me several times to make sure I had all the information I needed and if I needed anything else.
Kiki was awesome, she walks me through everything, helped get my account set up.
It was good considering we conducted business through a mail slot due to COVID19.
Loved working with kianna, at the storage on spencer in pasadena, TX. The other girl (with the glasses drives the small white car, always wears converse shoes) that works in the front, is very rude and disrespectful. She has acted that way towards myself, my husband, mother, and sister on several occasions. If it were not for Kianna we would have gone elsewhere for 2 storage units.
Very nice staff and s lil says ready to help
Consider the ongoing pandemic, very friendly and accommodating staff.
An excellent experience. It made me feel so secure in my selection. Thank you so much.
I loved it! Keonna was a wonderful help to me and my family.
Great! You have wonderful staff
Everything went great
Leona and Jenessa are great! They knew me by first name after only being in there one time. Always making sure everything was covered so I would have no issues. Units are clean and feel safe.
The ladies that work there were very helpful, and even stayed late for us!!
Great! Everyone was very friendly and helpful.
Awesome customer service.
Great
Good
Great service made sure I was satisfied . Thank you
Local staff is very friendly.
Now, if you could keep my rates from going up higher than the advertised price, I would remain happy.
I allready left a great review. The girls there were great!!
was good, professional staff.
Everything went great and the customer service was great.
Take the 10 I gave. I don’t plan on telling you my feelings.
Great experience! Keonna Long was very helpful and friendly. Only suggestion I have is the moving truck needs a ramp on it
So far so good but I have not had any success in getting my question about enrolling in the property insurance program. Also, when I stopped by there was no one in attendance with no notice on the door saying when manager would be back. That is disappointing. When I called the customer service 800 number the rep could not answer my question, she offered for someone to call back. That was 3 days ago. So far no call.
Since I haven’t even moved stuff In yet. All I can say is the employees helping me reserve a unit were very accommodating in getting me the proper size unit I will need. Along with being professional and courteous.
Pleased and satisfied
Very helpful; Very friendly
Good customer service. Unit was clean.
Personal are very friendly, informative and courtesy . Prices are good with discounts. and very clean
Very nice people to deal with. If there's was stars to throw in I would give a 6-star recommend .
Was awesome
My experience has been good so far, but one of the doors in our building need to be repaired or adjusted because the cool air is getting out as the door doesn't stay shut. Other than that, its been great!
It’s was great
My experience was a good one. I was the only 1 in the lobby. 1 woman walked in. Then another customer, and another! I was very impress with the way your associate took care of everyone in the lobby timely and with a smile on her face. Actually, everyone in the lobby had a smile! She acknowledged everyone as they walked in also which I feel is very important when working with the public!
Kiana was very professional, and answered all of my questions. Excellent experience
Very good service
.
Ke ke was polite and courteous She did a good job I got just what I need
Very helpful
Very pleased well done
The staff is excellent at the Pasadena, Texas location. They are very informative and friendly. The location is very clean. We made the best choice to store our RV here.
Keonna is very polite and helpful with everyone who comes in. She has been wonderful to me and I’ve seen her do the same with everyone who enters.
Customer service at its finest! Keonna Long, the property manager. I have rented units from numerous facilities over the years and this was the 1st time where someone actually listened to my storage needs thoroughly and was able to suggest a few different options to best suit my situation. Sure, it is easy to rent the largest unit so everything fits however it's not always the most economical way. Keonna asked different questions which helped lead to my renting a unit that fit my needs as well as my budget. She is very knowledgeable of her the available units. She has earned by business for many years to come, as well as the business from anyone that I know in need of storage solutions. Very impressive!
Excellent friendly service
It was easy and fast!
Online payment instructions could be clearer. Step #4 says nothing about using the numeric gate code as the password. It took me three trips to the office before someone finally told me I had to use the numeric gate code.
Also, I have been trying to change my password by using 4 numbers and 4 letters, one of which is capitalized. Obviously I'm doing something wrong, but I don't know what. Another trip to the office?
Did awesome with the size of storage
Location Info
7905 Spencer Highway
Pasadena, TX 77505
(281) 968-9742
Unit Info
Your Information
Hold Info
We're Getting Your Unit Ready!
This may take a few moments. Thanks for being patient!
