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Harker Heights Self Storage
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About This Location
Office Hours
- Mon 9:30am - 6:00pm
- Tue 9:30am - 6:00pm
- Wed 9:30am - 6:00pm
- Thu 9:30am - 6:00pm
- Fri 9:30am - 6:00pm
- Sat 8:00am - 5:00pm
- Sun 11:00am - 3:00pm
Gate Access Hours
- Mon 6:00am - 10:00pm
- Tue 6:00am - 10:00pm
- Wed 6:00am - 10:00pm
- Thu 6:00am - 10:00pm
- Fri 6:00am - 10:00pm
- Sat 6:00am - 10:00pm
- Sun 6:00am - 10:00pm
Features and Amenities
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Drive Up Access -
Climate Control -
RV Parking -
Passenger Elevators -
Electronic Gated Access -
Kure It Certified Location
Storage Units in Harker Heights
Our storage units are designed to serve a variety of personal storage needs – whether you need to move your entire home or simply store your mountain bike and a couple boxes of gear, we can help. Our largest storage facility is 10’x30’, and our smallest is 5’x5’. We offer a number of sizes in between, too. You can also opt-in for our climate-controlled units decide on a unit with drive-up access, making storage convenient and easy. The facility has an electronic access door that can only be accessed by current storage tenants during access hours.
Easy Rental Options
Rent your storage unit online or over the phone for a quick move in.
Not ready to rent? No worries! Reserve your unit now to lock in today’s special discount.
- Month-to-month rentals
- No credit card required for reservations
- No deposit required
Conveniently Located
Our Harker Heights storage facility will not fail to impress you. We offer many amenities that are not offered at other storage companies and our unique grounds are cleanly kept. We are located close to E Central Texas Expressway. The surrounding area includes other businesses such as the Smoothie King, Shell gas station, Painting with a Twist, and Pfeifer’s German Bakery. We are also near a large shopping center that includes a Cinemark movie theater, Dick’s Sporting Goods, Razzoo’s, and Navy Federal Credit Union.
Most of our customers live in Harker Heights, although we serve customers in nearby areas, including Killeen and Fort Hood as well. However, anyone is welcome to store their possessions with us and our services are extended for all those who are in need of storage solutions.
We're proud to be serving Harker Heights and its surrounding communities. It's an honor to have been recently voted as "One of the Best in Central Texas" for 2019 by Killen Daily Herald!
RV Storage
We also offer storage solutions for those who want to store an RV, boat or extra automobile. Our outdoor spots are easily accessible for parking and backing out. Parking Space width may vary from spot to spot. Please call the property manager for more details on Parking Space sizes.
Professionally Managed
Our facility is well-maintained, clean, and professionally managed. Our employees and storage managers prioritize customer satisfaction and are always ready to answer your questions or address any problems you may have. We pride ourselves on ensuring that every client has a great experience.
Best and Most Convenient Hours in the Industry
If you’ve used other personal storage facilities in the past, you probably know that access hours are often inconvenient. At US Storage Centers’ Harker Heights facility, we eliminate this frustration to make sure that you can access your personal items at a time that are convenient for you, which is why access is granted seven days a week, all days of the year, from 6:00 am to 10:00 pm.
In addition to great access times, we also have convenient office hours so that we can assist you if you have questions or concerns. Our office is open Monday through Friday from 9:30 a.m. to 6:00 p.m., Saturday from 8:00 a.m. to 5:00 p.m., and Sunday from 11:00 a.m. to 3:00 p.m.
Forms of Payment
We accept all forms of payment for your convenience. This includes checks, money orders, cash, and credit cards. You can make payments in person, online, or by phone.
Moving Supplies
We provide boxes and moving supplies to help simplify your move. To check out what we have and to learn more about our storage facility, call us today, or stop by at your earliest convenience.
The Community
Harker Heights boasts a unique community in Texas. A favorite choice for families with children, it maintains a small town and community-centric feel. Check out Shenanigans Comedy Club if you are up for a good laugh or get creative with Painting with a Twist, two of the most fun places to go in the city. Whether you’re moving to Harker Heights or already live here, you can have a good time knowing your possessions are stored with us.
Customer Reviews
The experience was okay. I can’t believe the price increased as soon as I got the storage, it hadn’t even been a day and the price increased.
Person in the office was very helpful
The spaces are very clean,whole area looks nice and clean,easy access from the street
Pleasant easy experience
Very helpful and courteous
The person working was very friendly and helpful. The inside climate control area had a foul smell and AC was not working on the side my unit is located. The exit doors are not sealed properly so the unit was filled with crickets, geckos and spiders. The worker helped me clean it out and stated she would put in a work order for the AC and sealing issues. When paying for climate control unit, you expect those things to be handled and checked regularly. I’m aware there will be bugs but it should not be that bad. And the unit had a thick layer dirt on the floor due to sealing issues outside of the unit. So when yard maintenance is being done, it’s being shot inside the unit. I just don’t want my items destroyed by Texas heat.
US Storage Centers
October 4, 2024
Hello Shelrena, thank you for sharing your feedback at our Harker Heights facility. We're glad to hear that the staff was friendly and helpful, but we sincerely apologize for the issues you encountered with the climate control and cleanliness of your unit. We understand your concerns and we would like to further connect. At your earliest convenience, please email us at [email protected] with more information about your recent experience, and a manager will reach out to you.
As always a pleasure. The crew is outstanding the care top shelf
Quick on line reservation and great in person customer service
This is my 2nd unit. They were courteous, efficient and helpful . I think U S Storage should institute discounts for seniors and other helpful incentives for all their customers.
From the initial phone call, first greet and meet, the contract process-everything has been done with such professionalism and friendliness. I couldn’t be happier with how everything was handled.
Very knowledgeable, personable and helped in my difficult time of need. I didn't have any place to put my cherished belongings and I think it was Porshia & Michele who helped me.
Very friendly and knowledgeable staff. Clean facilities at a reasonable price.
Pleasant
I really enjoyed talking to the people on the phone and meeting them in person everyone was so nice there was no hassle getting a storage and I greatly appreciate that
I was treated very well.
I was very pleased with the service I received as well as the polite representative that helped me.
Find another storage people, period.
1) absolutely horrid security, numerous latch’s were cut overnight including mine
2) managements non-commitment to increasing security/cameras
3) facilities inability for decisive action with replacing cut latch
4) security issues seem ‘not to be a big deal’
I appreciate them offering to reimburse my money in preparation for moving out of the facility but I can’t even access my items due to managements confusion on vendor to replace latch.
Employees were empathetic but I truly believe that this storage center has very, VERY poor management.
If you’re searching for peace of mind for storage your items, this is NOT the place.
The staff is friendly.
Great! The lady at the front was so accommodating!!
Ms Porschia made my experience easy, and quick. She was very knowledgeable. Thank yall very much!
Office Person.. Olivia is Very Professional!!!
Your employees are very courteous and professional and they try to make you feel comfortable about storing your household items.
Thanks for Job well done.
Alfred Brown
USA Army Ret
I had a very good experience with your organization. Olivia, the manager, at the location was very helpful and courteous. She made me feel like my business was important to her. She also was able to offer me a rental that met Ll my needs. I definitely would recommend your company to any one looking for convenience, affordable, and secure storage location.
It was awsome! The staff was friendly and helped me with all my questions that I needed answered.
Olivia is awesome she is the manager at my location and works very hard.
Olivia is the one that help me she was very professional, thorough and nice. I’ve been in the moving business for over 20 years, so I’ve dealt with a lot of storages and she is the best that I’ve come across. So thank you for your great service.
Great!!! The woman has been wonderful
Everything went well . The staff is friendly and helpful .
So far it has been good.
Great service and helpful for getting storage units
It was amazing the lady in the front went out of her way and beyond.shes amazing worker thank you
Greeted upon entry with responses to my questions concerning availability of a Unit. Taken to the Unit and shown upon request two different sized available Units.
Processing of rental agreement was quick and easy to understand.
Unit was clean upon inspection and move in was accomplished without any barriers.
Pleased with my experience.
Very thankful and cs was great
Was able to rent it online - go in for a quick verification & was able to put my stuff in, in under 30 minutes! Great People!
Good
Olivia was awesome to work with. Easy process
Great fast service and knowledgeable associate
I had an excellent experience for sale with more than helpful funny very cordial great personality
The personnel were very respectful, informative and willing to answer my questions without hesitation. Pricing reasonable. I was not in agreement with me having to have insurance. I have had several storage spaces and was not required to put insurance on them.. other than that, the facility views as well maintained.
Great easy to use
It was great. Olivia was very courteous, professional and knowledgeable. I felt like she actually cared about me as a customer which is unfortunately pretty rare these days. I will be recommending this US Storage to anyone I know that’s moving to this area.
Good
Manager was very helpful about accommodating my needs to what storage unit I needed. A plus is she allows you to view the storage unit first before you start the rental agreement process. This is my 2nd time renting from this place, very clean and upkept storage business that I will gladly use again in the future.
It was good they are very helpful
Portia at HH was great! However, literally nothing else was including the mgr. It was an awful experience and definitely will not recommend nor consider again.
Great will recommend to friends.
Quick easy and friendly
Very happy store manager was very welcoming and firm also honest ☺️
It was great. Very professional and quick.
I was very impressed with your personal. I received an excellent briefing, and the professional manner in which I was made to feel like a most valued customer.
Great team!!!
I had the best experience!! Very friendly staff and very helpful
I was happy to have enquired about US Storage..I needed space and US Storage easily helped me solve a problem. Convenient and clean, I was easily impressed.
My experience was exceptionally awesome. The young lady name Porschia was very professional and very knowledgeable of her job, she has great customer service. She is truly a keeper and a great asset to your company.
I feel great!!!..Their are so kind and professional and try their best to help you in any way you need
Amazing ! Porshia was great and very welcoming ! Helped us find the right size and amazing price !!
The workers were very kind and knowledgeable. The facility is in a great location..
Everyone was very professional, they made it very easy to get the appropriate sized storage for our needs. They explained all of the options well. The unit is Clen spacious and is a good value
I loved Olivia she was super helpful.
Customer service was great
Friendly quick and easy.
Great experience.
Smooth as can be. I appreciate zero issues more than you know. Thank you!
She was very helpful and knowledgeable about everything
Great, I had a really good experience! Staff was amazing and helpful.
I had an Amazing experience
So far so good. I was shopping for a facility that felt secure and trustworthy!
I went in an paid for a unit for furniture I was trying to sell, as soon as I left US Storage I received a call from someone wanting to buy my dinning room set. I sold it right away and they picked it up....about 2 hrs later I return to US Storage to cancel the unit I rented and requested a refund. This was all done on the same day of November 17th, 2022. As of today 12/8/22 I have not received my refund. Please advise on when I will get my refund?
Mrs Castillo
254-368-3130
When I was booking the unit, the lady I spoke to was great and helpful - she did everything quickly and over the phone - great service!!
Also, the lady I spoke to at the facility itself was super polite, very personable, and did everything she said she would - she was great!!
I would recommend working with US Storage any day of the week!!
The staff was very professional and polite.
Good, easy to deal with.
Excellent
Everyone was very nice and helpful
It was very easy to get a storage unit at the last minute.
Kendall was a great help. I was thankful for her efforts.
Ran into an issue with nobody being at the office for me to get into my unit. The district manager took very good care of me and got every thing taken care of in a timely manner!
Overall, smooth transaction. This is the second time using this facility. Customer service was just okay. Nothing grand, nothing bad. Could be a bit more friendly.
Fast service, friendly, gave us tthe best deal
We got treated very well by ms Ramos at Harker Heights Tx.
She was dedicated and served us like a real professional.
Great
Very pleasant. Clean facility. Fast and easy.
It was very pleasant and friendly
Good
everyone was helpful and the process went smoothly
The two ladies at the US storage unit are very friendly and very knowledgeable I told him how much stuff I had a recommended the unit to me it showed it to me instead of it wasn't big enough that they had no problem of redoing the paperwork for a bigger one they gave me packing tips I am very very satisfied customer I went to us storage under recommendation of one of your other customers and everything they said was true and they are very good down there
Excellent
Very comfortable talking to the staff, showed me the unit and if I thought it would be big enough for my needs.
It was great
We are so glad we chose US Storage to hold our belongings! Gwen and Kendall were very helpful and friendly. They got us set up right away and the prices were competitive. This location is very convenient and I love that you can pull up right to your unit. We would definitely use them again!
Thank you Gwen & Kendall!
Very professional and personally friendly. Clear and direct what my respondibilities were
Husband in military and seems to have been the perfect choice so far.
Great service, value and super friendly personnel. I was able to secure a unit online and finished the contract over the phone. Even price matched the uhaul storage unit we were looking at. Nice!
Unit was clean and the door sealed well. It's in a solid central location, just off of 190.
Staff is nice and storage units are affordable and clean.
Great customer service and competitive prices. Highly recommend.
Great customer service!
Fast and easy process! Very clean space and more than enough space for me to use! Also online rate was the cheapest than any other storage unit in the area!
Good
Quick, clean units, and simple. Awesome service!
Amazing staff. Very helpful.
Fast check in and courteous service
Pretty good, decent price for size freindly site manager. And easy access.
Great so far, only a month in.
Truly relieved, that I got a human that was friendly and helpful. Thank you so much. Moving is stressful enough.
Great unit with a lot of space and an affordable rate. We also love that they have inside climate control areas.
Staff are very helpful
AMAZING CUSTOMER SERVICE! THANK YOU SO MUCH KENDALL!!
I had a very positive experience your team that worked this past Saturday the 25th they were excellent very helpful knowledgeable.
They were nice
Very polite and quick!
It was good
Excellent!!! I'm terrible when it comes to remembering names, but the man that helped me was very courteous, informative, and professional.
Excellent experience and amazing staff!
Excellent experience and customer service.
My experience was great the staff was informative and got me a unit within minutes of being there
t was a quick and easy process
Good
They are awesome people at the one on Indian trail, in Harker heights
Quick, professional but also with patience.
Unit was very clean and well maintained. Love the use of a digital security gate for coming and going.
Good
Very simple, quick, and informative.
Well pleased! Thank you!
Very satisfied Toi was excellent and had the best customer service
Very efficient and staff was helpful.
Awesome, staff was really helpful and friendly.
I had a great experience, was very friendly and explained everything for me. Appreciate it thanks
Awesome
Kendall was very helpful, personable, and nice.
Excellent customer service.
Great company to store with! I would definitely recommend to friends & family
Very easy to get a storage unit and they were extremely helpful. One of the best experiences I’ve had with a storage unit company,
The staff was friendly and I felt very comfortable .
It was so easy! Very nice people and the automated system makes it very easy to get all your questions answered quickly!
It was great. The customer service was great as well. Thanks for being very supportive and helping me switch my storage.
Great experience, Manager very professional!
Great team
Convenient and great customer service
Very good customer service. Rep Mr Graham was very helpful and courteous. Will definitely continue to do business with this company..
Good
Wonderful Service from Manager and Asst Manager
The gentleman that assisted me was pleasant and knowledgeable about the availability of the units and even though he was busy took the time
to answer my questions. I would recommend this facility to others.
Govani
Wonderful staff. They really problem solved and helped me.
Great experience
I found everyone with whom I came into contact to be very friendly, helpful, and professional. Good experience!
Kendall was very helpful and professional! She suggested a big unit and it fit my belongings perfectly.
The Staff was great! Mr. Toylinn did a wonderful job.
It is easy to rent here. The staff is nice and the facility is clean.
Great 👍 experience with them excellent customer service and very friendly stuff.
thanks 😍
Sorry, no comment at this time.
Satisfied
Fast and efficient service.
you made me feel welcome to texas and were very helpful
Very good nice and generous
Our service was excellent. We were in a bind and needed a unit same day. The facility in Harker Heights, Toilynn, was such a lifesaver. We called on a Sunday, spoke to him and were treated with exceptional service. We had a unit and moved our items into storage within about two hours!
Very professional
Smooth, easy, and went well!
Easy, fast and affordable
Excellent customer service.
It was a great experience only took about 15 min
Great
Excellent customer service
The staff was very professional and friendly. They were practicing great social distancing measures to ensure our safety during this pandemic which is greatly appreciated.
Very good I was very happy with the savage that I got thank you
I’ve been satisfied so far. I have two units and we are happy!
It. Was. Very. Good. And. Was. Easy. To. Get. One. And. Every. One. Was. Helpful. Thank. You
I met with the manager and the assistant manager and two separate occasions. They were very knowledgeable, professional and just downright friendly.
Fast, Easy and Convenient
Kendall was very polite, it was quick, fast, & friendly just like I needed. I’d definitely recommend this location.
Excellent
It was great.
Amazing service! The assistant manager did a outstanding job explaining the services available and got my in there and out in a timely manner! Thank you
Very quick and easy process, given a good deal, and great customer service.easily accessible unit
The lady that I spoke with to get in was super awsome and quick about getting me in
it was great
Great service and friendly staff
Will recommend to friends and families. Great customer service, able to answer all questions and family friendly.
Quick to do on line
Great customer service and outstanding people toilynn and Lindsay took took care of me they was fast and very courteous. I will definitely be recommending u s storage
Kendall was awesome and helpful explaining the whole procedure...my first time using a storage...I find I like the experience and would recommend your business to my family and friends. Thank you! Rosita
The staffs (Toi and Kendle) couldn’t have been nicer and more professional. The helped us decide how much space we needed and gave us some good discounts to suit our budget. In spite of the cold weather Toi and Kendle worked with us in offloading and loading our household goods into our storage unit. Such level of service and sacrifice is uncommon in the business world today. Their storage units are in pristine condition and easily accessible. Pricing is reasonable and staffs are just amazing. I would highly recommend US storage 700 Trail location to any body I care about. Thank you Toi and Kendle for your service to our community.
Great, I'm not good at all in texting so all I can say is that my experience with you
It was quick easy and affordable
Friendly and sound recommendations met our needs!
It was fantastic, it has been so easy and stress free. I have had a great experience and would definitely recommend it!!
Excellent customer service!!
I had a great experience. We feel this is a safe, reliable place. The lady was very helpful and super sweet. I am also very pleased with having our first month free, it has helped us out so much!
Very easy to work with. The unit was clean. Live the 24-7 access. Grounds are secure and clean.
Great... The young lady at the front desk was very helpful...
Kendall was very helpful and knowledgable, she found us the best solution for our storage needs.
Very good so far
Great
The young lady was professional and friendly. Her name is Sam.
Very professional and fast service
Great, very nice
My experience was a very good one.
Staff was quick and efficient. From viewing the unit to completing the paperwork, it was a very seamless process.
We are very happy with the service at this facility in Harker Heights TX. The property manager, Kendall Slauson was very helpful. She was personable and understanding of our situation. She made everything clear and easy to understand.
They were helpful and very personable.
Kendal was a great help. She went over and beyond to offer us great service
They explained the process of leasing very well and made it simple and easy
It was fine. We are terminated 2 units and consolidating done to 1.
Great service
It was quick abd easy to set up and get my storage unit, and the staff has been great to me every time I go
Great
Great will be renting addional soon.
Great customer service
I loved it. The staff was extremely friendly and helpful. They found me what was conducive to what I had needed it for.
Pretty good experience. Staff was friendly and helpful. When there was a hick up with my unit the problem was immediately fixed on the spot.
Perfect
I've only had my storage unit for 2 weeks; but so far, I have no complaints.
I haven’t been there long enough to give any feedback
They are very nice and friendly. They are also the cheapest storage that I have found.
Awesome
Very respectable service, polite and informative. Facitily is very secure with monitors and gated.
Friendly and helpful staff. Experience was hassle free.
Everything was great!
very pleasant, easy doing business and open to price match
Reasonable rates
Great
Very friendly and informative
Fast and simple to get established, the workers are professional and help get idea of the space you need, and they have 24 hour support service.
Friendly and helpful stafff. Rooms were clean. Overall good experience.
Great job.
Sarah was awesome and was very informative about the cost and had patience with all my questions & concerns!
Great Experience. Very professional.
Negatives are we were charged for insurance although we had provided proof of homeowners insurance and rates were raised frequently
Great customer service. Very friendly
Great service, kind and fast you can tell Dallas enjoys his job and people. He takes his time to make sure you understand everything and makes you feel confident and secure through the whole process
I felt very welcome, Dallas took the time to show me around and answered all of my questions
Very professional and reasonably priced
They're very helpful there and friendly. I would recommend the storage facility there two friends and family.
Dallas gave all the Options
He is awesome
Very comfortable with the facility and great customer service. Dallas was great
Great...on site staff was very helpful, friendly, and professional.
This is a safe and and secure place for storage. I have been storing my things here for about 15 years and never had one problem. The people I have felt with have been all professional and friendly. I highly recommend any one to store with this company.
Heart felt people.
I always felt like the storage units were secure and the property well maintained. The staff was friendly and helpful.
ok
They are very nice and hopeful!
Made the process quick and easy
My wife and I were very pleased with the managers at the front desk. Dallas and Sara Darnell were very informative and accommodating at making sure that we treated right and taken care of.
Great experience, and great people. I would definitely do business again with US Storage.
Very friendly, professional and informative. Went out of their way to make sure I had all the info that I needed and new how to access the storage facility. Thank you
It was good
Happy. Extremely satisfied. Thank you for your help.
Very professional
It was great. If I need a storage again I will be back.
the staff was great. I had no trouble except for rodent evidence on my sofa.
The staff is very professional and courteous.
Secure facility with cameras and all. Unit was clean and ready to go. Prices are competitive and carried a military discount. Dallas and his wife were awesome and answered all of my questions. Great location too!
The staff was very courteous, helpful and knowledgeable on all aspects of the place and policies. You cant loose when choosing and entrusting this storage company with you personal belongings.
Greatly appreciated!
Professional and well informed. Dallas was prepared for my setup of the new account.
Very good customer service
I am very comfortable and confident in my choice to do business with US Storage. The staff is very friendly and informative.
Dallas was very informative and courteous
It was a very good experience. The employees is very nice and helpful. The unit was very clean.
Good
Great
Great service. I'll recommend to my friends.
Very friendly and helpful staff! Thank you!
Great experience. Never had any issues.
It was good
Great service
Dallas and Sarah were very friendly and helpful. I would definitely use the service again.
The facility was close to my home and very clean. The staff was very helpful when needing information. The late charges are very steep of $30.00, but we have to pay on time. They were very helpful when you are not late often and waive the late charge. The only problem I had was with the storage rooms insulation falling off the ceiling. Made a huge mess with what we had stored. Also if you get out early from your storage, there is not a prorated refund with the days you have left if you are not using it. Overall I would recommend this facility for storage use.
Great price and great service. Would recommend to anyone needing storage in the Killeen/Heights area.
I could tell the lady was new, but she was very nice and seemed to be trying very hard. I would reccommened this place to a friend.
It was a great experience Dallas helped us out tremendously
Friendly and professional.
So far it has been a good experience. I have been valued as a customer and accommodated after my first unit wouldn’t work for me. Great prices and great staff located in Harker Heights.
Great!!
Best experience ever. Will recommend this location to everyone and anyone. Best customer service representative by far.
Very kind 😊
The young lady that helped me went over and beyond. I walked in maybe 5 minutes to closing. I told her I would come back the next day, so I wouldn't hold her past closing time. She told me it was fine she wanted to help me out. She offered to show me the different size units she had available and was not rushing me off like most people would do if it was past closing time! I really appreciate her patience and would recommend this storage to family and friends!
The storage facility in Harker Heights was clean, well maintained, and well managed. The manager was Courteou, friendly and knowledgeable. Would recommend your facility to Anyone !!
Site manager was great. Very knowledgeable about the site and the running special
The units seemed very secure, the lady at the desk was friendly, knowledgeable and professional. She made the entire transaction very easy.
The lady checking me in was very thorough and professional, it is the unit I do not like. It has foam insulation hanging off the ceilings and falling on my furniture. If it wasn't for the fact that it was raining cats & dogs from the hurricane and I was moving from city to city, I would not have leased the unit.
I love the location but not the property. Thank you, Raye Mayhorn
Thank you Sandy for your help!
Service is ggreat. Sandy was very polite and helpful.
Sandy was exceptional. She was extremely knowledgable and thorough. Thank you!
Very friendly an quick services.
It was good. Friendly staff and was able to help us get the storage unit we needed.
The manager was very helpful.
I will definitely recommend US Storage to friends and family. The facility is well located and well maintained. The efficient staff made the process quick and easy. The prices are competitive. I'll return again!
I wasn't with the storage unit for long, about a week, but Sandy at the front desk was very helpful and made signing up and returning the unit very easy and enjoyable.
Although I think the prices are high compared to some other local storage companies the costumer service is excellent and the hours are convenient.
The manager was great! She was very helpful.
Very helpful. Fast and efficient.
Clean and affordable. Very nice compared to other locations we have used for storage.
It was a great experience, the lady I spoke to held a storage unit for me and was very professional and nice. I would definitely recommend this storage facility to family and friends.
Excellent caring service, your on site manager was very professional and very helpful. Excellent facility.
I was more than pleased with the service provided at this facility. Very friendly and organized.
Very friendly and helpful
The staff was very professional and helpful. She made the process understandable and efficient.
Very helpful staff!
It has been a pleasant experience. Manager Sandy has been helpful and always has a smile which gives a new customer a welcome that she's glad to see you!
Great service, awesome location
I believe the woman at your counters name is Sandy. She is amazing, made me feel welcomed and gave me all the information I needed. Amazing customer service!
Was great experience Sandra Nerio was very professional, took care of all questions I ask would recommend to other.. Harker Heights Tx
Very professional, fast and great service, I was very impressed of how fast I was able to get a unit and move my stuff right in. Thank you.
Great service!,
Great service I will recommend to everybody looking for extra storage and have an extra ordinary service
The office people where very very helpful.
I can't say enough about Sandy! She has made our experience with U.S Storage so easy and pleasant. Sandy is so accommodating and knowledgeable! I stopped her on her way out one evening to ask a quick question and she went out of her way to help me. My husband is military and we haven't been in Killeen/Harker Heights for long but her customer service is hands down the best we've received in the area yet. I've said a lot about her but I can't forget the units too! They are clean and more than affordable, office and facility hours are great as well! Thank you Sandy, you're awesome!!
The manager was very helpful and polite. I felt very comfortable renting a unit
Great and very helpful
Best customer service
Best quality
Best cleanliness
Best price
That sums it up
Friendly service and reasonable prices. The lot was clean and secure.
Best yet I move alot the representative was really nice helpful and welcoming answered all my questions best price for size around a very pleasant experience
AMAZING customer service!!! Best promotions in town!
Warm, grateful staff.
Mrs. Nerio was very polite, informative, took the time to answer all questions and took the time to take me to look at storage before i agreed to renting.
Sandy, who is new to this location, is awesome! She made the whole process very easy, prices and terms were clear and she was very happy, positive and professional.
Goid
Our entire experience was positive because of Sandy! She was knowledgeable, professional and friendly. We have had no need to rent a storage unit for the past 30 years but she made us feel at ease and answered all our questions. I would recommend your facility as a result of her excellent service! Employees like her make a business shine!! Many thanks to Sandy!!
greaT CUSTOMER SERVICE
Excellent customer service!
Good service
Cameron is a tremendous assistant manager. He was a huge help for me..
it took a little longer than I thought but it was alright
Very nice people to work with all ways helpful and willing to go out there way to help
I had a good experience.
The receptionist was very polite and very helpful. I moved to another unit because there was evidence of rodents in my unit. I have stored my things there for years......my only complaint is that the price per month seems to go up every year. I would like to think we would be "grandfathered". Instead, only the new customers get price breaks.
Laqueeta was awesome.
The lady that took care of was awesome it was very clean outside..
I loved working with the manager at the storage place, she was an absolute delight to do business with and made every step very easy- from finding the right storage space to signing the paperwork. Excellent customer service from Ms. Humes, that lady deserves a raise!
Great experience awesome customer service
Very good service thanks
Location Info
700 Indian Trail
Harker Heights, TX 76548
(254) 870-5788
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