Very very nice lady
She explained every thing very well. Very professional
The people at the front desk were extremely friendly, great communication, perfect!!! The best experience I’ve had on a storage rental and the prices are awesome!! I’ll never rent another storage unless it’s here!!!
The ladies In the office were awesome and super helpful. It took very little time for them to get us set up in a unit. Will definitely use them again in the future.
Great communication and personal service.
Very friendly people working the front desk
Great!
Manager was very kind, helpful & got me into a unit that was what I needed’n
Love Ana Lisa and Michelle. They make the experience so personal, friendly snd easy. You are fortunate to have them.
So far so good! Ana-lisa at the floresville location is a great help! The unit was as clean as could be expected with a concrete floor. She even purposely showed me a unit with an overhead light which is great!
My experiences are always good ones.
Everything went pretty great! The staff in the office were really nice when I arrived for the first time!!
Everything went very well Michell helped me out on all my questions. She even tried to help me work the app but we couldn't get it to work but that's ok. So i would like to thank her for going above and beyond.
Very satisfying and the employees were very helpful
It was pleasant very friendly employees I was in and out quickly
Very friend. Very helpful and clean secure storage
It was very good… the people who assisted us was very professional and understanding.
Everyone have been wonderful there I would recommend us storage to everyone
Very good. They explained the size of the units and how much they would hold. I was shown different sizes as well to help me make my decision.
Everyone we met were wonderful and respectful.
So far so good. Very helpful and nice!
My first time visit was nice and friendly. I was very surprised. I was a little reluctant and nervous upon arriving because I didn’t know what to expect. But “Michelle” store manager was very pleasant and patient with me. She helped me get set up with my unit and even explain & helped me in locking the unit I really appreciated her assistance.
Great nice informative ladies walked away feeling very good
It was extremely easy and very professional
The person at the office was outstanding!!!
Thx
Well I have not been back to load my unit so I cant comment on that But my deal for half off for 2 months was not give ! I was overcharged so that is not cool at all
Melissa the manager was amazing. She understood what I needed.
Experience was great from start to finish!
It was and continues to be fabulous. Great customer. Service from Ana Lisa and the team.
Exceptional service and customer skills.
Great. Comfortable because of the cameras
It was awesome Ana-lisa was alot of help to us and a very nice lady she treated us very good..
GREAT CUSTOMER SERVICE ,GOOD PRICES
Very polite and very helpful representative.
It was swell. Plenty of information given. The ladies at the office were very helpful
The receptionist was very helpful and very friendly. She was also professional and answered all my questions. I am very satisfied with this company and will recommend y'all to all my family and friends.
Good people willing to work with you
I was impressed by the professionalism and friendliness of the staff.
I had a great experience at time of getting the storage
The help I received getting the storage unit was the best I ever had. She was very professional and polite to me. Great experiences.
Really good customer service and they have good prices
My experience it’s great. Nice people, nice services.
Facility very clean, staff very professional and friendly.
Very patient and friendly staff. They worked with me until we got what I needed.
Very good. Ana-lisa is a wonderful lady and an asset to any organization. She was a huge help. Thanks.
Staff was super friendly and very helpful! Storage unit was perfect size and very clean
A ten it would not let me enter 10, very please with the service i received from Michelle, Awesome job!!!
Everyone was pleasantly friendly and helpful.
I had an unusual situation and was treated with respect and understanding. Your staff is very friendly and made me feel welcome
Very pleasant and sweet nice employee.
Had a great experience, Ana-Lisa took well care of me. Will definitely recommend this company to my family and friends.
The staff was very helpful and professional. It made my experience painless. Highly recommend to everyone
Easy experience with minimum fuss. Staff is also wonderful and knowledgeable. Would recommend to others.
We were offered amazing customer service! Ms. Anna was professional and showed us the different storage available and provided us with the best one based on my needs. We even got a promotion for two months.
Very helpful and responsive. Answered all my questions.
Everything was great; I needed a temporary space & this worked out well.
It was clear and understanding
Welcomed - Concerned about my needs - Your employee went with me to show me every thing about the unit. The experience was the best!
The staff is very friendly . Wish you had lights or plugs in the units.
It was effortless and welcomed kindness when most would have not cared. Time was given for me to access my situation and make the best choice.
Loved the experience, needed the space for all my stuff and was handled accordingly.
Very flexible and customer friendly.
It was easy to rent a space. We haven’t stored anything yet so can’t comment about how safe I feel my belongings are.
The assistant manager and staff were extremely kind and helpful. The unit and building is clean and well maintained. I feel confident that my possessions are safe and secure.
Efficient, courteous, clean well maintained facility
Clean units and quick responses from the Michelle.
I liked it was very friendly and helpful also so very considerate about my needs and wants
I rented a unit in Floresville, TX to house all of our household goods after an overseas move. Michelle and Ana-Lisa turned what had the potential of being a stressful and frustrating event into a pleasant and successful day. They could not have been friendlier or more accommodating. Just a great experience.
My experience with you all was great. The staff is extremely friendly and helpful. The first thing you see is a smiling face when you walk in.
It was a friendly and good environment service what's excellent people friendly
I WAS VERY PLEASED WITH SERVICE MICHELLE IS A WOUNDERFULL PERSON/EMPLOYEE, HER CO WORKER (LUISA) IS JUST AS HELPFULL AND PROFESSIONAL.
ITS NOT OFTEN NOW A DAYS TO BE ATTENDED IN THE FASHION THAT THEESE LADDIE HELP AND SERVE THERE CUSTOMERS...
THEY ARE AWSOME.
SINCERLEY DAVID HERNANDEZ.
The ladies were very helpful, kind and very sweet. Didn’t take long at all and didn’t mind staying a little late for me to make it there in time to do my paperwork.
Very comfortable staff is friendly and helpful
I would definitely recommend this place. The customer service is exceptional and I appreciate doing business with them
Very friendly, helpful, and affordable.
Its great friendly worker
Very well greeted with a smile .
Very friendly.
I was delighted and well pleased with the service and price
I think my experience up to this point has been great. Very helpful staff and decent prices.
Great prices and location. Just need to be a little more clear on hours a customer can go in the storage, got different answers. Overall good experience.
Great customer service. Will definitely recommend to family and friends.
It was awesome. I got the storage the same day even though it was passed 5 o'clock
Great experience the lady at the front desk, is always so helpful and friendly.
Excellent support and service
Very good experience very friendly service. Great rep she was very helpful
My experience on the phone and in person with US Storage was great. The personnel was prompt and very polite.
Nice and uncomplicated ; response from the office was quick and they were very helpful .
We stopped in to the office, and everything was ready for us to sign and pay, and go. Extremely friendly staff.
The staff are super helpful, friendly, and explain everything clearly.
Excellent customer service and easy rental process
Very nice and professional.
I was pleased with both Michelle and Ana Lisa they were so kind in explaining the details of US Storage and the size that work best for me.
It was a very pleasant and professional experience. The two young ladies in the front desk were extremely knowledgeable and friendly! We will definitely recommend this business to our friends and family. I would definitely give this experience a 5 star!
Thank you so much!
Michelle was awesome,she help me find the right size of unit I need it,very patient really nice I would recommend this place to anyone...
Great The staff is amazing and the rates are good It’s the best place in town
Awesome the girls were very helpful
Remarkably satisfying
The staff is friendly, professional, competent, confident and understands confidentially
It was fantastic! Definitely will recommend!
Secure, front desk ladies are very welcoming, and understand my needs.
Staff very helpful. I have used y'all before and never have had a bad experience with y'all.
Great staff. Very friendly and very helpful
Great staff and clean facilities. Would recommend to anyone.
Very helpful, easy to do business with.
Quick and easy. The website wasn’t taking my payment so I went to the facility. The transaction took maybe 30 minutes. Quick and easy!
Everyone was very nice and helpful. Great experience.
Easy and quick paperwork . Staff friendly. Clean units.
Great Service.. Ana Lise is very friendly and knowledgeable..
Straight forward and to the point! Very helpful and so kind to hold a spot for us.
These ladies have made our emergency move tolerable. They have been so accommodating and helpful. I highly recommend this facility.
I had a great experience. I am glad I received a call from them.
Very friendly staff and very helpful thanks annalise and michelle for your help. I would recommend this place.
It was quick and easy to rent a unit. Michelle was very helpful and friendly.
Excellent customer service
Always very helpful and friendly! Also offer great discounts!
Great experience and well attended to
The best storage in Floresville Texas.
It was very good. The young lady who assisted me in getting the right size unut for my needs was excellent.
employees where very helpful
Great experience we have two storages
Great service, staff was awesome, location great.
Please use my married last name besides not putting Dora Moreno the girls in the office are great I really appreciate it
There really friendly and very helpful
Good quality service and really nice employees
The people are great and very happy with service!
Great, the two ladies that helped were outstanding!
Very professional and detailed. Quick service.
Ana-lisa made the renting process so easy. She is so nice. The property is clean and I feel my belongings Will be secure.
It was easy no heartless attendant was friendly and informative
Very courteous and professional
It has been very pleasant and positive
Great customer service also very knowledgeable about size and use of a storage unit
The staff was very friendly and able to answer my questions quickly and accurately. Overall a great experience.
The store manager has very helpful you are lucky to have her.
My experience was great. Friendly staff always willing to help as much as possible. I would definitely recommend or use services again for myself in the future. Affordable and friendly. Very clean and safe units.
For the most part great. Didn't like not being notified when security get was broken, but other than that... PERFECT! Clean. Nice staff. Good pricing.
Friendly Staff..clean environment.
Wonderful, polite, professional
I haven't had any major issues as far as the unit itself or the staff. More little frustrations like when the building my unit was in didn't have lights that worked well and people blocking the entry gate to access their unit that were outside the gate. Again, nothing with the storage center itself!
Analiese my customer service agent was very nice, very friendly, offered to stay later to assist in my setup process as I was running late, i feel she went above and beyond to help me. The storage location is easy to access. Loved it.
Freaking awesome..great people and service
Ladies at US Storage we’re friendly and extremely helpful in finding just what I needed. Customer service skills A+!
I really liked the reminder emails regarding payment options.
Very polite and helpful personnel.
It was very enjoyable. Office manager was very friendly and helpful.
Everything was as advertised.
Great assistance in obtaining the right storage unit for my needs.Thank you!
There was never a bad time to stop in and say hi to the staff. I never saw trash in the lot, it was always clean and orderly. I am really satisfied with accommodations and the hospitality.
Clean and secure facility. Office was always helpful.
We were very pleased with our experience. She was extremely nice and knowledgeable. She helped us out alot. Thank you
Michelle and Ana-Lisa were very nice and gave good information. So far I'm very happy.
Awesome! Staff! Had no problems what so ever!
It was good Great customer service.
Very friendly, explain everything and the option of storages they have for one needs
I had a lovely experience here, the ladies in the office were very helpful and always patient with me when I had any questions. I moved in with ease, and moved out just as simply. Never had any troubles :)
Thank you for all you do! I appreciate being more than just a number. You all are wonderful!
I was impressed at the
ease and price of rental. Staff was very helpful. Ty
Staff was very friendly, courteous, and helpful. I had a very pleasant experience with y'all in floresville tx
Ana Lisa assisted me in getting my unit. She had a great attitude & was very helpful. Thanks.
Very great service, and extremely helpful and kind staff
This is the 1st time I've done business with this company
But so far so good
the staff was very friendly and helpful.
Michelle was so nice and made me feel comfortable. I hate leaving my things but she reassured me everything would be fine. I called 20 places in SA, where I live, before calling her. It's worth the extra drive. She was professional and very nice.
PRICE WAS AWESOME TOO!!
-LeannaB
My experience was wonderful. The lady at the front desk was helpful and very polite. The storage unit was clean and just right. I recommend this US Storage Centers to everyone!
Manager on duty was very helpful.
I had made the reservation with the most of ease, met with a very pleasant and eager person who I caught at the door at closing time. when we arrived with the truck full it was a warm welcome and congratulations for wanting to move to the area. I am very glad to have made the decision to use US Storage.
Very informative, courteous , helpful Thankyou.
Very good and extremely help personnel.
Other than construction in the main office; Michele handled the situation, showing of the property and rental very professionally and tremendously nice and helpful. Going through the time I am right now to get through this move made things so much easier working with her. The discount she offered and viewing a couple units to find the one right for me was awesome!! I really appreciate the care she took with me!
Michelle was very friendly& informative. The only thing is the unit 421 that I got is giving me a hard time to close. The slide to go to right & put your lock into has been really hard for me to line up because it's crooked. She sprayed w/ oil & it's a little better. Hope it won't keep giving me a hard time. Sincerely~Karen Johns
This is my second time using this storage and I love it. Execelent service and very happy helpful staff.
The best service yet!!! I'm very happy I chose this storage facility
There were very quick and helpful.
Great you people were great really helpful and understanding thank so mush
The attendant was very helpful and knowledgeable
Everyone is very friendly and curtious. The staff is very helpful! The prices are very reasonable and the units are very clean. I feel confident about my belongings being stored there. I'm not worried, at all!!! That's a good feeling! :)
The associate in the office was very helpful and friendly. She went out of her way to help me and explained everything, and even showed me how to use the locks.
Very kind and professional
Friendly helpful staff would definitely recommend you
The people know there job
This is my first time using a storage facility, the office personnel have consistently been helpful, pleasant, and trust-worthy extremely welcome. I'm delighted at how well-kept the place is, and how attentive everyone who works here is to the facility itself. This place is so professional and very polite and helpful in showing us what was available and best suited for our needs. They explained everything very well to us. I would refer them and your storage facility to anyone I know.
Thank you again!
Friendly and very helpful . Greeted you with a friendly and professional attitude as soon as you walked in the door .
It's really hood .. Easy to access when I need in and the ladies working were great with us .. Wish it was a little bit closer to where I am .. But out here in the sticks is a hard place to be LOL .. Over all this storage company is outstanding with services for me .. The even let me barrow a lock when the one I had wouldn't fit the hole when we first opens the account .. Outstanding service.
Very good. Both ladies in office a at e very helpful and good working with pubilic.
Very friendly and easy to talk too.