They were absolutely wonderful Thank you so much for all your help during my move I couldn't have done it witl..hout you l
Easy to register & manager is well informed & helpful
Very pleased with the helpful and professional information regarding the rental unit. Jared showed me the various unit sizes and explained the efficiency of each. He was very thorough.
I’ve rented from your company 3-4 times and every time I’ve had a great experience with the guys in the front office good vibes
Very happy with storage space, thank you very much, will be glad to recommend the facility. William Hukill
Hello Vicente, thank you for rating our Arlington facility. We would like to take the opportunity to speak with you further to learn more about your visit. At your earliest convenience, please email us at
[email protected] with more information about your experience. We look forward to speaking with you!
The experience was better than expected. Mr. Jared was amazing!!! He was pleasant to talk to and very knowledgeable about his craft and life.
Jared provided Excellent Customer Service. He provided me with all the information. Thanks again Jared you did an Awesome job.
I had a really good experience. I think the person at the front desk did a really thorough job of explaining and showing the facility. I was caught off-guard by the two 5x10 is advertised as one 10x10 but the way I store my belongings worked well with that setup. Any time I have seen Jared after signing up he has helped me effectively and promptly.
I like it so far the office guy’s are real helpful
Jared is always very helpful and so nice to talk with. He's one of your best!
Nechelle was was kind, knowledgeable, helpful and patient with us. The person on sight checked with me to let me know if I needed anything to let him know and brought cold bottled water.
So far, it’s been an excellent experience. The staff is friendly. The manager explained everything clearly, and he made a great offer. It has been very convenient to place my belongings in the storage.
Very professional and extremely knowledgeable about my storage needs
So far it’s been very positive. Jared was knowledgeable and helpful. The location is very convenient. Price was very competitive with other places l called.
I was told that this would be a climate controlled unit and it is not.
The experience was smooth snd seamless.
Very positive, helpful experience. Staff on duty was awesome, helped us get setup in no time.
We love the great team you have in place. Jared is always a big help.
Solid experience. Friendly employee. Would definitely recommend to friends and family.
Jared took very good care of me.
Everything was easy and everyone I spoke to was nice and helpful. 10/10.
George and Jared really helped us and made us feel welcome.
Very Friendly and Professional staff. Took care of my storage needs with no problems!
Very positive. Very helpful
Wonderful. A very courteous and cheerful experience
Good experience. Jared was very nice and informed.
Very professional and great employees
Everyone was very helpful, informative, and efficient. Best customer service I’ve had at a storage place.
I have used this self storage location in the past. I understand the property to be ideal for my purposes. It helps that it is not far from home.
Daveon did a great job. Very professional and personable - he represented your company very well.
Thank you again Daveon
Very professional experience
I absolutely loved it was a quick easy ordeal very satisfying
Great customer service treated like family
Very helpful and friendly atmosphere. Davion and Bruce took time to explain whatever questions I have. Some kind and knowledgeable. Thank you so much
It's very professional and clear on answers with my questions. His prosonality great we had some laughs and had some laughs very hard so had good time going for storage. 0-10 10.
Very nice and knowledgeable
Everything went very smoothly and I was informed about all available options. It went very quick and easy.
the manager of the property is very helpful and always there for me when i need him
Outstanding customer service the manager was very polite and attentive. Very good choice for our requirements.
Jason and the entire team have gone the extra mile in helping us relocate to Texas. Highly recommend this business location.
Great experience. Everyone is as knowledgeable and helpful in my transaction b
I am a prior customer the storage rooms are clean I am glad to have a place to return to
I had a great experience! I initially rented a unit that ended up being too small on moving day, but the guys in the office got me switched over to a bigger unit in minutes! They have been very friendly and helpful every time I’ve been in the office. I have already recommended them to others!!
We're very well love the location
Jared was helpful polite professional and understanding.
Very professional, knowledgeable and very helpful. The units are very clean and safe.
This place is one of the best I have ever used, the people who work there are so friendly and know how to treat their coustmers. I am so glad I moved my r.v. and storage to this business! They are so helpful and friendly.
Great fast excellent service.
The best experience, great customer service the feel like you are a family. Remember I will tell all my friends.
Jared & Daveon at the Arlington Hwy 287 location are both very professional, friendly & efficient. I had shopped several storage facilities before selecting and found that AC had the best location for me & the most cost-saving prices. I’m impressed with this facility & feel certain my belongings are safe here and it’s easy to move items around with the accommodating hours of business. I definitely recommend AC Storage for small or large storage needs.
Very satisfied with our experience from reserving the unit through arriving on our move in date to complete the paperwork and get settled in. The complex is clean and looks well maintained and the staff is knowledgeable and very friendly.
It was great, Jared is very friendly and cooperative, this is our second time here,
I am so satisfied that I’m coming back this week to rent another unit.
I've already sent you a review of your services. Not sure why you keep asking me to do more. The service was great but I don't want to answer any more surveys.
Awesome experience. The manager was quite helpful and I pleasure to do business with. I will continue to use this facility in the future and I've already recommended this location to several of my friends. Thank you.
Very nice helpful manager!
They have good customer service and friendly
Jarrod was very professional and very knowledgeable able my storage needs.
Very friendly and kind same as the last time I used it.
Jared's customer service was excellent! Very friendly!
Friendly helpful. However we dud decide to go another way. The door would not be tall enough
Just want to thank Jared for his great customer service. Super nice, super helpful and has an amazing attitude.
Mr. Jerry is an awesome guy
Great experience so far. Jared went over the lease and answered all my questions. He was welcoming and friendly.
Very good people working there , and will do what ever they can to help you. Best experience at a storage place. Jared was so helpful. We will be with your storage business for a long time to come, thank you who work there for taking such good care of us.
Straight forward and friendly service. The location is ideal for my needs.
Jared was extremely helpful. Made the whole process easy. Very happy with service
great staff,Jared was really helpful
Excellent Customer Service Jared!
Jared went above and beyond welcoming me to the property. The unit was spotless and ready for me to move in. The phone rep was awesome also.
Optimistic. Your team is very professional with a high level of integrity.
On the other hand, it’s hard for me to stay on schedule, and I struggle to get out the door at 9 PM, but I’ll try my best I promise…
I am very pleased with your Customer Service
I had a good experience and the rep. was very helpful and friendly. He was knowledgeable as well.
Very helpful and nice made sur I got what I needed and the price was right if you need a storage I advise you to make this your choice
Very satisfied with the ease of renting the storage unit. The manager, Jared was very helpful and knowledgeable. Professional and friendly
Jarred was great, he was very helpful and pleasant. He went above and beyond to understand my needs.
Good. Jerad was very helpful!
I've enjoyed my experience with this company. Jason has been great to work with. He is friendly and very helpful.
Jared was very nice and took his time explaining things to me.
Very professional and extremely friendly and experienced.
Jared was very helpful. The size unit I was looking for was not available on my first visit, but as soon as one came open, he contacted me. I ended up leasing three units.
Quick and easy. Straightforward. Priced right. Jared was friendly, informative and helpful.
Always a pleasure to deal with Jared
Jarod was absolutely amazing!!!! He was very knowledgeable about everything from tape to locks and boxes too!! I will definitely recommend this location.
The employee that was running the storage was very pleasant and very helpful when i rented my storage. He really knew the job and all the rules about the site and the company. made renting a storage a pleasant experiance . So much as i needed another one and called up there and he got a storage right next door to the one I already had which made it so convient for me. He is the manager there but don't remember his name. But he is great for your company. I would hang on to him as one of your better employees. Thank You Les Averitte Units 104 and 105.
It was great! Very easy to get everything set up and find my unit.
It was great, AC Storage had just what i needed.
Very happy with service I received.
It was a great experience.
Jason was super nice, very helpful and knowleagable.
My initial engagement was with Jared who was, is and most likely will maintain the qualities of CPR - courtesy, professional and resourceful..
His professional personality was a true delight. Often time the customer receives the “ soft sell with minimal assistance. Not this man among men. If his presence represents your trained staff then AC Storage is on a Plato all by itself.
very good...the mgr is very professional, reasonably priced & well maintained.
It was awesome. The guys never stopped moving even in 100+ degrees. They were kind and knew what they were doing. I would recommend them to anyone.
The managers of this property are absolutely amazing. They go above and beyond to get the process done quickly and smoothly. They brought out cold water for the movers that were unloading our truck. Great people, reasonable prices and the willingness to help 👏.
Positive experience! Employees are helpful and nice.
The lady and the gentleman at the front desk were very nice and easy to talk too :)
The front desk was very friendly and willing to help us with whatever we needed!
There are very nice and friendly people working here at this area and the storage I need was ready for me that day .
Thank you,
Liz
It was a great experience. Friendly, knowledgeable and quick! Jason was great!
I appreciate the service and energy
My experience with AC self storage was excellent. The entire process was smooth and painless.
-Great customer service
-Friendly staff
Great service and associate was very friendly and helpful.
GREAT! Jared was very friendly and very helpful. Even though I reserved one size of a unit I was able to see the next larger sized unit before making my decision. This helped a lot as I was feeling very overwhelmed and couldn't make a good decision on my own. Thanks!
Nice and kind staff treats customers friendly.
Clean and secured facility.
MR jared& Mrs robben are very very nice guys.
Very good locations.
I recommend it as the best.
Awesome experience! Filling out paperwork was a breeze, customer service was excellent, and storage unit was clean and worth the price.
Great customer service on time and help with storage
Both representatives were very courteous and helpful
Your associate was very helpful with all my needs associate was very professional and very courteous and I hope to do more business with y’all have a blessed day
Awesome service, great customer service. Everything went smoothly and efficiently.
Jared was really nice and understanding & Really professional.
Really good pricing and clean units
Very polite and eager to help
My Experience Was Great! Jarred Hope I’m Spelling It Right Lol But He Was Very Helpful.. This Is Actually My 2nd Time With This Storage And Nothing But Good Vibes And Energy Was Given As Soon As You Walk Through The Entrance.. The Process Didn’t Take Long At All And He Even Handed Me Some Apartment Vouchers To Help Me On Lookibg For A New Place.. I Really Thank Him And Any Time I Need A Storage I’m Definitely Going Back.. Thank You 😊
Great service and very friendly. Always willing to help.
Was a very welcoming and nice experience
Great staff members always extra nice even the part time workers.
Jared is a pleasure to deal with! Whoever is his boss should give him a raise, or better yet a share of the profits because he acts as if the business is his. If I owned that business, I would be so happy to have that man working for me.
It was super easy. I didn’t have a single problem. 100% recommended.
The whole process was very easy and Meranda was a great help, Was able to easily set everything up over the phone including purchasing a lock.
The service was great and I appreciate a shown us the units and kudos to everything she did for us thank you
Friendly staff. Nice facilities, very easy of use.
It was a very good experience, the gentleman really helped me, he went above and beyond to make sure I was very happy and satisfied.
Thanks for everything Jared and the girl sorry I forgot her name but she was great ☺️
The residence manager Jared was very professional, upfront courteous and nice. He explained himself and made us feel very comfortable to rent from him!
We met with Jason on Saturday and he was great. Explained everything to us and was very patient with us because my mom is hard of hearing. Also we could tell that Jason takes pride in his work and based on a few things he said, I could tell that AC Self Storage does their best to ensure security of all the storage units. That made me feel good about keeping our stuff there.
Dianna
All good, very nice people and a great price for my storage unit.
It was great, Jared was very helpful
Better than expected, thanks to Jared. I was also not expecting him to have an app set up that gets me in and out of the gate.
Great experience. Quick and easy. Fair rates and facilities are clean. Better than other storage facilities I’ve used in the past.
Jared made our experience very easy and quick.
It was quick, easy and efficient. Jason asked questions to make sure i had the right amount of space and even took me to view the larger unit.
Overall great experience with your associate. He was super helpful and extremely kind. I really only rented there because of the manager there since he was so helpful.
Very well. The staff on site was super friendly and was very helpful. Definitely would recommend to others.
Jason was a absolute professional, knowledgeable, thorough and friendly associate!!! He represents your company well!!!
Jared was very professional, detail oriented, and personable. He provided 5 - Star customer service while ensuring our needs were met. I will definitely recommend your company to anyone in need of a storage solution.
Great the staff that we came in contact with and talked to on the phone were wonderful
The staff ws incredibly nice. AC Storage didnt have what I needed but they were very kind and showed me in the right direction. Thank you!
Jared was very helpful and extremely friendly upon my check in. Thanks!
Jared is awesome. Charismatic educational and very thorough in its explanation of the property. I would highly recommend storing with AC storage to any and all of my friends and family in the future. I trust my belongings will be safe here thankfully. I really like the location. Right off the freeway, on the service road instead of bobbing and weaving through city streets to get to my storage place like before.
Great was treated very kindly and given the best option for my needs.
Fue una esperiencia muy palcentera. La personna que nos atendio se porto muy amable y con mucha disponibilidad!!
It was great. Professional and reasonably quick.
Everything was easy and reasonably priced. Jared was awesome.
Felt good, great customer service thank you.
Vary good, Genesis was very helpful and gracious. She had good ideas to help me make the moving easier on me. I appreciated it very much. Thank you ❤
Awesome service great location and Jared some most informative. Thanks again!!!!
The rates are a plus as well
PTrenovation
PatvThompson
My experience was very good. Jared was very friendly and very helpful. He showed us around and told us about the place. Nice guy.
fine. things went smoothly. I really wanted a 10x10 but instead got 2 5x10's side by side. It'll work but I am not thrilled with it.
Everything went very smoothly. Very friendly experience for sure. Well knowledgeable in everything.
I felt comfortable and my needs were met
I was very pleased with Jared at the Arlington location. My first time ever renting a Storage and Jared made the process effortless .
He helped to temporarily ease my mind off the Stressing of moving.
It was really a great experience! Very nice gentleman that assisted me!
The customer service was outstanding, And the staff was very knowledgeable.
Thanks again Jared and Genesis.
Sincerely, LaVera C.
Lady was very kind and helpful
So far, we have had an excellent experience. Easy to set up and plenty of accessibility.
we were very happy with the service, very nice manners, politeness and good personality.
fantastic. the gentleman in the front office was an absolute delight.
The gentleman who helped me was very hospitable, courteous, and attentive to my needs. I thank you all for your help and service.
Very good-manager was very friendly and knowledgeable.
My experience with Jarod at AC Self Storage was very good
Jarred was amazing. Very friendly, welcoming and informative. Definitely recomend this facility.
Easy online set up. Very Convenient
Great. Genesis was very nice and made it easy to get signed up.
Good customer service and soon as you walk-in the greeting was awesome. Very understanding and will love to see what you’re looking for and time frame to help you to get the best deal of service with them. That best suites you and your family. And Jared is the go to he has a good personality and very wise man .
Great. Jared very helpful and efficient.
Staff very helpful and unit very clean. Location very convenient.
The customer service was great!
Very good. Jared and the lady(I can’t remember her name, sorry) were great to work with. We’ve had a unit here for several years...just downsizing.
The lady that help was the best...yall need to give her a raise....
Great service received from Jarrod. Will definitely recommend A.C. storage.
Very good Jared was very helpfull and cared about my needs good man.
Great nice place organized clean we’ll kept easy accessible
The service was great, Thanks 😊
Spectacular!! Jared was amazing!! We were actually driving by there to go to another facility. Husband said let's stop and see. He made us feel comfortable with the idea of outside storage instead of climate controlled. We haven't moved anything in yet, but we're supposed to hopefully this weekend.
Very friendly & helpful staff, combined with good value.
Very Positive. We ran into a snag and you helped us out!!
Very easy & pleasant.
We are happy with the location & security
Thanks so much!!
Jason es una persona muy amable . Yo no hablo mucho inglés sin embargo el fue paciente y comprencibo y busco la mejor manera de comunicarnos. En verdad recomiendo este lugar . Ellos son personas muy amables
IT was a very helpful experience, great priced and a very friendly stuff.
We really adored the great customer service. Our Rep Jared was awesome. He was very helpful.
Very professional and kind.
Very pleasant, informative and enjoyable. Couldn't have been better , unless I was the 1 millionth customer and won lifetime free rental.. lol. All kidding aside. Excellent!
Due to the friendly and professional staff (Jared), I feel my items will be safe at the location at 5500 HWY 287, Arlington, TX. Thank you.
Very easy to arrange and setup rental storage with this company. Very satisfied and would recommend.
excellent!
quick and courteous and professional !
Jared was awesome!
Genesis (spelling?) was very helpful and accommodating. I was pleasantly surprised with the 50% off!
Genesis was absolutely wonderful. She is a diamond in disguise. I felt very confident with the whole process and reassured my belongings were safe. I am very glad I choose this location. Thank you!
Overall great experience so far. Wasn't told about the $24 admin fee until I called to see why my first payment seemed high. Staff is very friendly and pleasant
Genesis was extremely friendly and helpful. The unit and facility was clean and suitable.
It was easy to rent and we have already begun to put things inside.
It has been wonderful so far. Customer service is outstanding, easy access in and out and clean storage unit.
It has been a good experience.
Great. The manager was very helpful and the location is perfect for me. Thank you
Very friendly and welcoming
I very easy online experience and when I went to the facility to buy a lock and access the unit, Brenda was so nice and helpful. Facility is clean and seemed very secure everything you want in a storage facility. Seriously thinking about getting a second unit for my son.
It was quick and easy. Staff member was very friendly and helpful. Love the deal 50% off first two months.
Very friendly great customer service
Jerod was very helpful with what I was needing in storage units.
the manager was very helpful and very nice to work with and speaks very time he sees me
From the first phone call to the day I walked out with my storage key - this was the best experience I could've hoped for.
The owner was so polite,friendly and flexible, he made it very easy to lock in what I was needing even tho I waited till the last minute, end of the week, 30 minutes before close.
I said id come in the next day at some point and before I even started planning my day- Genesis called with the most upbeat attitude and asked about my schedule and let me know what times she'd be free so that we could figure out what time would be best for both of us, it was very courteous and efficient, I value that.
I also appreciated the fact that no one tried to upsell me and that the insurance, payment, and security policies were explained to me very clearly before I made any commitments. Genisis was by far my favorite aspect of the whole experience- her personality was genuine and her energy was positive and infectious which made it easy to trust her and to feel comfortable knowing that if I ever had a question or a problem I would be taken care of 100%, if I were a business owner she's exactly the kind of person I'd choose to represent me and company with out a doubt 🖤
It was simple and straightforward
Lisa and Jared were both AWESOME.
Everything at ac self storage was perfect.jared really listened to me and helped me with my needs.he went that extra mile to care for every person that walked into the door.thank you ac storage
I will say he was a nice guy & helpful
Very pleasant experience and very informative.
Very positive experience, all questions answered.
Excellent costumer service.
Great team members.
Jared,
was very easy person to work with, enjoyed the experience.
b
The property manager at this location is professional, knowledgeable and has gone above and beyond to assist with my storage needs.
I thought Jared was great. He was very helpful and answered all my questions.
I loved it. Very helpful and super friendly.
Very proffesional servicel
It was a very good experience. The employee, Jared, was very kind and helpful. He went above and beyond to make sure my needs were met.
Jared was awesome, helped me every step of the way. Made the experience a very good one.
Things went real smooth and easy. Great people.
It was great The office manager was extremely helpful
It has been outstanding. friendly personable helpful staff. Been a wonderful experience. I feel like we made a friendship not just a business transaction
It was great Jordan very polite courteous and knowledgeable of his job......very friendly
Fast and efficient at office
Everything was great and they took good care of me.
I was treated very well on both my first visit add well as the visit to finalize the rental.
Very professional and friendly staff.
Great! Expedient, easy, very nice facility!
All went well. Convenient.
the storage unit was very nice and clean the customer service I had with Jared was wonderful very nice respectful man he took care of all my business needs with the storage unit I would recommend this company to anyone looking for storage
The service is spectacular made my day thanks Jared.
Very pleasant and good customer service. Jared spent time explaining everything piece and storage space options. In addition, he provided great recommendation for storage options around moving and downsizing
Customer service has been awesome...