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Storage Units in Brentwood, TN

US Storage Centers
7102 Bakers Bridge Avenue
Brentwood, TN 37027
615-697-0799
Store Hours
Office 9:30am - 6:00pm
Gate 6:00am - 10:00pm
View All Hours

Select a Unit Below

US Storage Centers
7102 Bakers Bridge Avenue
Brentwood, TN 37027
615-697-0799
Store Hours
Office 9:30am - 6:00pm
Gate 6:00am - 10:00pm
View All Hours
Features and Amenities
  • Free Move-In Truck
  • Climate Control
  • RV Parking
  • Passenger Elevators
  • Electronic Gated Access
  • Video Recording
  • Boxes & Moving Supplies
  • Moving Carts
  • Kure It Certified Location
Nearby Locations

About This Location

Office Hours

  • Mon 9:30am - 6:00pm
  • Tue 9:30am - 6:00pm
  • Wed 9:30am - 6:00pm
  • Thu 9:30am - 6:00pm
  • Fri 9:30am - 6:00pm
  • Sat 8:00am - 5:00pm
  • Sun 11:00am - 4:00pm

Gate Access Hours

  • Mon 6:00am - 10:00pm
  • Tue 6:00am - 10:00pm
  • Wed 6:00am - 10:00pm
  • Thu 6:00am - 10:00pm
  • Fri 6:00am - 10:00pm
  • Sat 6:00am - 10:00pm
  • Sun 6:00am - 10:00pm

Features and Amenities

  • Free Move-In Truck
  • Climate Control
  • RV Parking
  • Passenger Elevators
  • Electronic Gated Access
  • Video Recording
  • Boxes & Moving Supplies
  • Moving Carts
  • Kure It Certified Location

Storage Units in Brentwood, TN

US Storage Centers is here to provide local residents and businesses convenient storage units in Brentwood and Franklin, TN. We offer climate controlled self storage units for those who have items that are sensitive to temperature and our storage units also include dehumidification, air circulation, and inside access. There is an electronic access gate that can only be accessed by current tenants with a unique PIN code and the entire storage facility has 24/7 video recording. Our storage facility has a loading dock that can be utilized to easily unload your belongings and there are passenger elevators to help our tenants move around the storage facility with ease. 

To help with a hassle-free moving experience, we offer a free move-in truck to our first time customers. 

If you're in need of storing your RV, boat, or automobile, our Brentwood self storage facility has outdoor uncovered parking spaces available. Parking space width may vary from spot to spot. Please call the property manager for more details on parking space sizes.

Easy Rental Options

Rent your storage unit online or over the phone for a quick move in. 

Not ready to rent? No worries! Reserve your unit now to lock in today’s special discount.

  • Month-to-month rentals
  • No credit card required for reservations
  • No deposit required

Brentwood Storage Units Near You

Located on Bakers Bridge Avenue off of Seaboard Lane in Brentwood, TN, our Brentwood storage facility is a convenient option for those who are looking for storage in Franklin, TN. If you live in the nearby cities and neighborhoods of Brentwood Point, Highgate, Eldorado Acres, Carriage Hills, Monticello, Hill Estates, Westfield Estates, Orleans Estates, or Mudsink, our storage facility is a great local option.

Customer Reviews

389 reviews
John M. B. November 11, 2024
It has been a wonderful experience with phenomenal customer service every step of the way! We love all of the additional ways the business helps the local community! Would highly recommend!
Kathy W. October 22, 2024
Excellent experience! We’ve used them for several years. Very safe and secure.
Susan L. W. October 22, 2024
Elizabeth was wonderfully helpful in setting me up with a storage unit. She explained everything, gave me a tour and was very patient with all my questions. I'm very happy I chose this US Storage Center.
Ralph W. F. October 15, 2024
It was a very pleasant ordeal. Easy place to get to easy to get to the door. You walk in and you meet two very polite professional women who will work with you to get you the discount and the unit you need. Very thorough with everything and even give you a tour. The place is super nice with loading docks easy entry plenty of carts to move your stuff around. Actually the whole experience had zero flaws! What more could I ask for. If I owned a business like that I would want it ran just like that. Thanks for making it easy.
Charlotte S. R. October 11, 2024
A clean, well-protected, conveniently located facility. Easy in and out, carts on which to haul, elevators to all floors are just a few of my favorite things. Hours of availability are perfect for everyone! If storage is what you need, then this is your place. No long-term lease, and reasonable monthly cost. Nice!
David L. A. October 9, 2024
The property manager (Ms Solberg) was awesome in getting us set up!
Barbara F. October 3, 2024
Super happy with Elizabeth
Lynda L. R. September 28, 2024
I was very pleased. The facility was very well kept. The facility manager was awesome! She made me feel very welcomed! I would gladly recomend this facility without hesitation! Elizabeth answered all my questions, showed me around. She is a definite asset to to your company!
Matthew A. M. September 26, 2024
Elizabeth was very helpful as we rented multiple units at different times. She made the process smooth and easy to understand. The facility is clean and well maintained.
Hamid R. T. September 10, 2024
Excellent
MONICA A. W. September 10, 2024
Very pleased with the staff and how I was treated. Very helpful.
Kim A. R. September 10, 2024
Below average
Julie a. B. September 10, 2024
Very friendly & helpful
Rita M. August 22, 2024
Very personable and helpful staff. Safe facility, easy access, clean storage areas. Enjoyed the climate control aspect of the units. Only concern is in the hours of operation. I was unable to access my unit a couple times. But overall I liked them very much.
Randolph S. July 7, 2024
Robert A. June 15, 2024
Very good. Professional, courteous, very helpful. Made the whole process smooth and easy. Thank you
Andrew S. May 21, 2024
James W. R. May 21, 2024
Pretty bad. Wrong on registration requirements for boat trailers in TN. Refused me 3x. Terminated the deal without ever even accessing your property. Your DM and local staff really aren’t well trained. I own self storage, myself, so I have an idea on this.
Edward M. May 19, 2024
The facility is immaculate. Elizabeth has been terrific, very friendly and helpfulcustomer service!
Anthony C. May 15, 2024
Elizabeth is awesome. Great personality for this position. Very informative. Customer service is her forte.
Sierra B. May 4, 2024
Very good
Patricia L. C. April 30, 2024
Stephanie was wonderful. Very pleasant and thoughtful
Janet H. H. April 30, 2024
Elaine L. April 20, 2024
The lady manager was very nice!
Sarah G. April 14, 2024
I love love this place! So professional and clean!!!!!! Everyone is so kind!!!
Jeremy P. April 9, 2024
Mark C. April 1, 2024
Very professional and great service. All questions answered and very helpful.
Carol B. April 1, 2024
The young lady that helped me was absolutely delightful! She couldn’t have been more thorough in explaining things to me! Am not where I could look up her name! Never rented a storage unit before so I was clueless! I was also impressed with how clean units and building were. That’s extremely important to me!
Christopher B. March 28, 2024
CATHY G. March 22, 2024
Excellent friendly staff.
Arnold M. A. March 21, 2024
Tommy E. B. March 21, 2024
Elizabeth was great helping me get another unit close to mine. She is a great asset.
Charles C. March 20, 2024
very good
Allison B. March 7, 2024
I have had a wonderful experience so far! Liz has been great getting me squared away. I am really happy will the facility so far!
Larry P. G. March 4, 2024
Friendly informative, professional
DAVID A. February 20, 2024
Kathleen L. A. February 16, 2024
Very good
Lance L. February 10, 2024
👍👍. Very easy to rent and Liz was great!!
Harold W. February 6, 2024
Great experience. Easy to sign up online, fast completion process at the location. Large elevators, very clean, great security.
Robert F. January 18, 2024
Very nice young lady was helping me. Took care all of my issues.very easy process
John R. G. January 3, 2024
very good ! excellent people working their
Joseph D. W. December 29, 2023
Our host was so friendly and helpful! The space was perfect for what we needed. All of our questions were answered!
Luis A. December 15, 2023
Elizabeth was fast and we had a great customer service experience.
Sally E. H. December 15, 2023
Sina B. December 14, 2023
Christopher M. C. December 10, 2023
The staff was very helpful and friendly with great attitude
Cheryl J. N. December 5, 2023
Elizabeth Solberg was a delight to work with. We had to downsize our storage unit and since our space was much smaller she went above and beyond to make sure we had everything we needed. US storage is very lucky to have such a wonderful and accommodating manager that is easy to work with for their customers. Thank you Elizabeth.
Santiago V. December 1, 2023
It was great !
Robert S. November 22, 2023
The rep that signed me and gave a tour was the best!
Charles N. W. November 8, 2023
I truly appreciate the level of customer service I have continued to receive at this Cool Springs location. Simply amazing in this current day and age.
Andy L. November 7, 2023
Robert L. October 24, 2023
Susan W. October 21, 2023
Good price, very easy to reserve or book on website, wonderful, helpful staff.
Thomas W. R. October 14, 2023
Good service
Jeffrey O. October 11, 2023
Lynn B. October 10, 2023
It was a very good experience.
Parker W. October 7, 2023
Raymond N. September 25, 2023
We had a very good experience with US Storage in Franklin, TN. Very friendly and informative.
Layna M. J. September 24, 2023
Overall great! Very helpful! And, after office hours support....super! Was so nice because my code wasn't working, I called, and the after hours line resolved the issue. The only thing that threw me was the initial price being one amount, then when I received the payments email the price had increased apx $20 a month. I was told the increase was taxes. This is the first time I've ever had this happen.
Judy F. September 20, 2023
Elizabeth is wonderful so helpful and a genuine person.
Janet L. September 10, 2023
To be honest, we have been so busy, we have not loaded anything into our unit yet. I have already sent a review and answered your survey. I think the office staff is amazing. The facility is clean and secure and the price is right. We look forward to working with Elizabeth.
Christopher W. September 8, 2023
Liz and Alexis were extraordinarily helpful and considerate of my needs! Highly recommended!!
Charles R. September 7, 2023
Excellent people and great facilities
Sophia C. September 6, 2023
Love the staff and environment there. I felt so taken care of and everything was explained so well.
Marty B. August 30, 2023
Great service. Easy.
JUNG H. L. August 14, 2023
Marlon S. August 12, 2023
Paige H. August 7, 2023
The storage unit is the cleanest and best customer service I have ever received from a storage u it. They made moving a delight and took one less stressful item off me.
Richard A. G. August 1, 2023
Barbara J. July 30, 2023
Susan G. July 27, 2023
CONNIE H. July 19, 2023
Outstanding experience and location. Staff was awesome!
Suzanne M. July 12, 2023
it was fantastic!
Heather M. July 12, 2023
Staff there is AMAZING! Very thorough and nice to do business with.
Jerome O. June 29, 2023
Good
Grant M. June 29, 2023
I had a great experience with Elizabeth who ensured I was properly taken care of, gave me a tour of the facility, and answered all the questions I had.
Rick M. June 26, 2023
The service was superb. Elizabeth and Alexus were awesome and helped a lot during my move. They come highly recommended.
John S. June 26, 2023
Outstanding service and overall experience. Would use again and recommend.
Charles T. June 23, 2023
Kristen G. June 15, 2023
Great customer service! The site is clean and has always been easy for me to get in and out of. I appreciate the carts they have to help make moving easy, especially when I’m moving by myself.
Ryan T. June 14, 2023
Matthew E. June 13, 2023
Customer service was great and was very accommodating. I was provided with all the help needed in order to get my stuff moved in and protected.
Mark V. June 7, 2023
Good
Jose R. May 28, 2023
I liked it because they were very kind and treated me with respect and made me feel like I was at home
Edward J. K. May 3, 2023
Dave P. April 26, 2023
Fayyaz A. March 23, 2023
It was great. Elizabeth was very friendly and helpful.
Rachael M. B. March 22, 2023
Unorganized
Joshua A. S. March 3, 2023
Long process at office. Wrong internet description. Canceling hold before lease starts is hard.
Jennifer S. March 2, 2023
Ryan T. February 23, 2023
It was amazing Elizabeth is Is wonderful to work with
Billy P. February 16, 2023
Thorpe D. W. February 11, 2023
Elizabeth was excellent. Sharp as can be!!!!!!!
Chris S. W. January 30, 2023
Elizabeth was great and took care of my transition along with another gentleman who I cannot recall his name.
David E. L. January 21, 2023
Ryan T. January 20, 2023
Enjoyed it.. Elizabeth was very helpful and knowledgeable. Would recommend that location to anyone who needs parking or storage!
Daniel W. B. January 14, 2023
Very welcoming and friendly. Super clean facility and easy access and use.
MIKE O. December 8, 2022
Eren V. F. December 3, 2022
Carlos was very helpful, and promotions are good. However, local property managers are difficult to reach. And our reservation rental promotion was not valid when signing contract, and Carlos had to find us another promotion.
Rod B. November 14, 2022
Everything went very smooth and easy!
David W. L. November 10, 2022
Very good experience. Staff was helpful, ease of use of facilities
Judith B. November 7, 2022
Daniel L. October 23, 2022
Kailey A. R. September 23, 2022
Wonderful! Carlos was GREAT! Hes very welcoming and had a good sense of humor. He could answer all my questions. US storage was very accommodating. I felt my stuff was safe and in a clean well-kept environment. I would recommend anyone to go there. My whole family has used US storage and had great service. Thanks US storage!
Marcela R. September 23, 2022
It was wonderful Carlos was a great help. We’re from Texas and he explained everything we needed to know about the property and where our storage was located very nice gentlmen.
David W. L. September 16, 2022
Leard l. K. September 13, 2022
So far so good.
Jenna D. H. September 7, 2022
Great experience. Fast and easy set up. Convenient location.
Jo P. H. September 1, 2022
Kara M. F. August 24, 2022
Hailey B. August 18, 2022
Experience was professional and thorough.
Elizabeth C. July 25, 2022
Terry M. I. July 21, 2022
Very accommodating. Clean, easy to access, great location
Robin L. H. July 19, 2022
Good experience overall.
Jennifer B. July 14, 2022
Great experience! Easy to work with, wonderful people to engage with about questions and quick responses.
Sheryl S. July 10, 2022
Excellant
Ellen L. O. F. July 7, 2022
Frederick A. July 2, 2022
Great easy
Shantel M. B. July 1, 2022
I am so happy with the service from US storage! Carlos was awesome so helpful in every situation I was in. I felt bad for needing so much help with figuring out what unit would work and he went above and beyond to help make my move so easy and smooth even when I was a train reck he had all the patience in the world and I am so thankful!! Keep up the good work you rock! Thank you
Stephanie E. June 28, 2022
Samuel R. S. June 23, 2022
Friendly, easy to work with, excellent facility.
John J. June 22, 2022
Robin L. H. June 17, 2022
Available, fast, easy, good pricing, convenient & safe location, clean & great customer service
Steven R. June 10, 2022
Kelly C. B. June 7, 2022
Chris S. W. June 4, 2022
Paul J. R. May 27, 2022
Check in was seamless, location was secure, personnel were helpful and available. It was an excellent experience.
Sheryl S. May 19, 2022
All good!
Tracy D. W. May 13, 2022
Rolando did a great job contacting us right away after our reservation and walking us through the process. He gave us great customer service- facility was very clean. I will post a recommendation to your facility on the parent board of my son’s college thanks to Rolando! Tracy Weaver
Clyde E. H. J. May 4, 2022
Genesis was very helpful and kept me up to speed on available openings to fit my need. Facility is well maintained and other staff members very helpful!
Terry C. April 13, 2022
Great experience from the initial call to inquire about storage options to move-in. The unit has 10’ ceilings which allows for additional vertical space.
David L. M. April 10, 2022
FIVE STARS! ... *Best Facility *Best Friendly Helpful Management and Staff *Best Location *Best of All "The Best Deal!" *Best Offer!- ALL DAY FREE USE OF THEIR MOVING VAN TO MOVE IN
Leslie T. M. April 2, 2022
Kiara D. March 23, 2022
i haven’t moved into my unit, But the staff(brentwood) was 100% Awesome and helpful
Cedric G. March 7, 2022
Larry B. February 27, 2022
Great Experience with Genesis. Very happy with the ease of service and security at the facility.
Elbert F. February 23, 2022
Robin R. D. February 18, 2022
Great so far. Genesis was wonderful and cooperative, explained everything. Oh, i never found the bathroom…
Jason H. February 3, 2022
Great
John L. January 25, 2022
Derek C. January 23, 2022
JAIE A. T. January 21, 2022
Great experience. Manager was very helpful and got me a great rate.
Danny D. M. G. December 26, 2021
Very good. Fast friendly professional
Asaf C. December 22, 2021
Great location, incredibly helpful staff members. Working with them for couple months already and couldn't be happier!
Walt S. December 18, 2021
Great experience. Genesis was amazing to work with.
Jane's C. &. B. S. December 6, 2021
I worked with Genesis at the Brentwood, TN facility. She is great. She explained everything, showed us all the amenities, and discussed how to receive and ship out of the facility. The entire place was extremely clean. Genesis takes pride in her work and is a real asset to the company.
Timothy W. November 30, 2021
Clean, free truck, professional, proximity.
Michael W. November 20, 2021
Alex was very professional and friendly. Knows a great deal about the facility. Made sure all my questions were answered
Alexandria D. November 16, 2021
Alex was the person who assisted me. He was very professional and it was a pleasure speaking with him
William B. M. October 31, 2021
Professional and friendly.
Elizabeth D. P. October 28, 2021
Bobbie A. P. October 8, 2021
Great
Shirly P. October 7, 2021
Good & easy experience.
Jake D. September 27, 2021
great experience. Alex and Genesis were awesome to deal with! would recommend.
DIPAL J. C. September 22, 2021
Quick response, clean and safe storage units, great service.
Cameron R. September 15, 2021
Great. Both managers on duty when we were moving in were awesome. Alex, in Brentwood was one of the best customer service experiences I’ve had. Very helpful and explained everything really well. Facility in Brentwood is very clean, secure and a convenient location. The air conditioner is nice while moving and they gave us multiple waters while moving in the hot weather.
Erika L. N. September 8, 2021
Great experience with the facility in Brentwood, TN. I’ve met several staff and each have provided excellent friendly service.
Emily T. August 20, 2021
Very good
Todd D. August 17, 2021
Good. Every employee I interacted with was very nice and very patient. Facility is clean and well kept.
Kevin N. August 7, 2021
Ryan K. August 2, 2021
Excellent! Everything was great and the manager is super nice and friendly!
Deborah M. July 27, 2021
I was and I continue to be more than impressed. Whatever she is currently paid, your manager should be paid more. Being a retired business owner I can say with knowledge, she treats your business as if it were her own.. It has been a pleasure working with her.
Elizabeth P. July 23, 2021
Everything and everyone has been excellent
NING Y. July 20, 2021
Great
Melani S. W. July 19, 2021
Very helpful, made suggestions to maximize my storage
Lisette C. July 14, 2021
After driving across the country, Tiffany could not have made this any easier! She was so helpful and efficient. Couldn’t have been an easier experience.
Roy V. July 8, 2021
Andrew B. July 4, 2021
Tiffany is great!
Jeffrey K. June 30, 2021
Colin E. June 29, 2021
Jill G. June 27, 2021
Very welcoming and great followup to make sure I had what I needed.
Juan G. June 25, 2021
So far so good
Rowena F. June 16, 2021
I had a great experience getting the unit set up with paperwork etc. I have not yet utilized putting anything into the storage unit but my experience with the front end lady was great
Jennifer R. June 10, 2021
All staff was so easy to work with. As we arrived we realized we needed additional space and they were able to accomodate immediately.
Arnold M. June 3, 2021
Reception was excellent. 1st experience with storage & was excellent. Facility is clean & works great
James J. May 26, 2021
Conveniently located and well maintained facility. I have highly recommended it to others.
Elbert F. May 21, 2021
Excellent customer service and very knowledgeable staff!
Thomas B. J. May 19, 2021
Asaf C. May 18, 2021
Service is great. Staff is excellent Price is a bit high, maybe more than a bit compare to competitors
Wesley K. May 14, 2021
Been great so far. Easy to work with and a nice spot. Tiffany was really helpful with everything.
KIRK H. May 8, 2021
Kristy D. May 7, 2021
Tiffany was amazing!! She helped us so much! We are from out of state and she made everything so easy for us! 10 star rating!!!
Ismael B. May 7, 2021
Jeff S. May 7, 2021
William M. May 4, 2021
Excellent service. Thanks
Peter Z. April 28, 2021
Very polite and helpful manager
Tim H. April 23, 2021
Veronica S. April 16, 2021
Such a wonderful experience, Tiffany went above and beyond not only staying later as I was running a bit behind after work but did not rush me either. She was super helpful with the courtesy truck and just the whole process in general! I truly would recommend for either personal or business use as they are so very helpful and knowledgeable and so very clean!
John F. April 13, 2021
Excellent customer service that made our experience much more manageable. Thanks to the team at the Cool Springs location.
George D. March 28, 2021
Everything went well. People were nice.
Joseph C. March 16, 2021
Claude L. October 29, 2020
Great Experience!
Diane D. October 28, 2020
Excellent start to finish - safe, secure, clean, professional, friendly
Anderson W. October 13, 2020
Staff very friendly explained everything perfectly facility in great condition
Jennifer V. October 7, 2020
Quick and helpful
Spices F. October 2, 2020
Great!
Julie C. September 28, 2020
A Friendly and Very professional Tiffany handle everything in a quick and timely manner. Storage unit is safe , clean and easy access to my unit. Julie C. Brentwood tn.
Laura A. September 25, 2020
Very good
Latonya W. September 19, 2020
Jennifer O. September 14, 2020
Jack D. September 13, 2020
Blake W. September 3, 2020
Gregory M. August 24, 2020
Doris C. August 13, 2020
The loading, unloading, and facility is great. Although you are following COVID guidelines, no where have I been in the nation during the pandemic was there not a restroom available for customer usage! This is a great disadvantage to your clients as it is difficult to start/stop to have yo drive to another location to find a restroom. Another great benefit would be to have vending machines with water and soda products.
Samantha B. August 2, 2020
Farah M. July 25, 2020
Melissa B. July 24, 2020
Vincent P. July 23, 2020
Rachael M. B. July 22, 2020
Kellie W. July 15, 2020
Couldn’t have been any better. Love this facility. It’s temperature is regulated well and it’s very clean. Especially the perk that the person that made the recommendation will get 1/2 off their rental.
Billy A. July 13, 2020
Great
Laura T. July 13, 2020
Great
Lindsay L. July 12, 2020
Excellent service, extremely clean and safe facility with ease of access. Customer service goes above and beyond to help with all aspects of storage and security.
Richard C. V. E. J. July 9, 2020
Anthony B. W. J. July 8, 2020
Gerald A. July 7, 2020
Dana H. July 5, 2020
Linda Y. July 5, 2020
Great
Tim H. July 4, 2020
John F. July 3, 2020
Very positive. Tiffany was very helpful, very knowledgeable , professional and friendly.
Roxanne B. July 1, 2020
Amanda E. W. June 24, 2020
J
Julie T. E. June 22, 2020
Christopher M. June 13, 2020
Great
Cheryl M. L. June 12, 2020
Renee B. June 6, 2020
The facility is very nice. The restrooms were closed for COVID, however, which was very inconvenient since we were there for nearly five hours moving all the contents of our home into storage. Other than that, we are very happy with the facilities, which are very clean and cool. The person at the desk was very helpful and professional.
Jaqueline W. June 5, 2020
Awesome service really enjoyed the service and attention to detail.
David K. June 4, 2020
It was painless
Tracy A. June 2, 2020
Excellent
Marcia T. May 28, 2020
Service was very good.
Chris B. May 24, 2020
Cyndi B. May 14, 2020
Lynette B. May 12, 2020
The process was very easy when we got there. Anderson was so accommodating and friendly.
Mitchell R. May 5, 2020
Jennifer D. May 3, 2020
Great easy going process. Only negative is the fact the gate code doesn't work after they put it in. I've changed mine three times none of them work.
Wanda B. May 3, 2020
Pamela W. April 23, 2020
Everyone was super nice and the building is clean and easy to access.
Sarah S. April 1, 2020
Rachael M. B. March 16, 2020
Kim S. March 16, 2020
Excellent customer service. Professional. Friendly. Facility seems secure very clean!
Stokey A. B. March 15, 2020
Fantastic! I felt individually important! No surprises! Top quality facility! I'm very pleased!
Tamara D. February 26, 2020
I had to move 5000 SqFt of furniture and ran out of space and they were able to find me another unit next to mine. The movers said that they had the best elevators, tall and deep.
Melicent L. H. February 23, 2020
Great service
Marla I. February 11, 2020
Great service, great storage building
Chistine F. February 8, 2020
Great experience and Anderson is a very good representative for your company!
Mike T. February 6, 2020
Keaton N. January 28, 2020
Fast and easy
Mark H. M. January 21, 2020
Latonya W. January 16, 2020
It was AWESOME!! Earlier,I had didn't see the 10 and put a 5,so if you see that number it was meant to be a 10 and I am resending. Please delete that one if you can and keep this one...Thank You and for GREAT SERVICE!!!
Bobomurod K. January 9, 2020
Excellent
Karen D. January 8, 2020
Easy process, polite employee and clean secure facility
Mark D. January 8, 2020
Great service signing us up and checking us in, clean tidy facility - super helpful staff member, a great experience
Cindy K. December 20, 2019
Anderson was amazingly responsive and helpful
Trena P. December 5, 2019
Cheryl J. N. November 27, 2019
Friendly and easy to work with manager. Very clean!
Eren V. F. November 22, 2019
Tavis B. H. November 20, 2019
I have been extremely happy so far. Great location, access, cleanliness, tools for use at the unit...pretty much everything
Stephen W. A. November 18, 2019
Wonderful - just what we were looking for. Carlos was very helpful and friendly.
Steve A. November 7, 2019
Jo P. H. October 27, 2019
Donaleigh S. T. October 20, 2019
Great!
Carl A. October 8, 2019
Franklin/Brentwood Team give OUTSTANDING customer service!
Robert J. G. October 4, 2019
The person that helped us, Carlos has some of the best customer service skills that I’ve seen in years! He is somebody the company needs to do what they can to hold onto.
Mark V. October 3, 2019
Generally very positive. Carlos has been great to work with, professional and accommodating. I was surprised to learn from a different associate that I couldn’t rent a space to store my utility trailer since it didn’t have a license plate. Very few utility trailers do in Tennessee since they aren’t required required for in-state use.
James S. September 18, 2019
David R. A. September 17, 2019
Able to get space rented in smooth fashion and received good treatment all around.
Melissa M. B. September 7, 2019
Carlos was really great to work with. Very personable and understanding, and the rate is so good you can’t beat it in town!
Spencer S. September 5, 2019
Alice C. September 2, 2019
Timothy L. T. August 28, 2019
It was great. Carlos was a great help.
Wendi R. L. August 28, 2019
Kenneth S. August 22, 2019
Fast and easy processes to get storage here!
Walter A. S. August 21, 2019
Very smooth rental process; clean, convenient location, competitively priced!
Holly G. August 15, 2019
Edward O. August 14, 2019
Your employee Rachel in Brentwood was tremendous.
Joseph C. S. August 11, 2019
Good prices. Secure location
Ruth N. August 6, 2019
So far it's been good.
Elle M. July 27, 2019
Addie F. July 26, 2019
Kathryn J. C. July 25, 2019
Carlos was very helpful and made the experience of renting with US Storage very easy.
Carter H. A. July 18, 2019
Mike J. July 1, 2019
James W. June 30, 2019
Marjorie G. June 17, 2019
Oyetunde T. B. June 13, 2019
It was an outstanding experience from the beginning to the end. The young man who attended to me on move in (sorry can’t remember the name) was an exceptional young man. Very helpful, courteous, polite & went above & beyond to make the move in experience easy. He’s the type of employee that l will definitely hirer in my company. He represented your company very well & deserve a raise. I will recommend your facility to everyone in need of storage. Thanks.
Carol M. June 11, 2019
Very positive. The staff at the Brentwood Location (Bakers Bridge) are top notch.
Heather J. S. June 10, 2019
Great, simple, seamless process. Thank you very much for making a painful process much easier to deal through. Heather
Tyra V. June 5, 2019
US storage has great customer service.
Lisa L. June 1, 2019
It has been great so far.
Laura D. May 21, 2019
It was good. Salesperson went out of her way to get a 2nd unit close to my 1st one.
Duhon A. May 16, 2019
Good so far but not done yet using your company.
Denise A. May 16, 2019
Excellent, Rachel is wonderful and helpful.
Mona L. May 13, 2019
Overall, it was my first time a rent a storage unit. It went better than expected and very happy with my choice. Thank you!
Debora M. April 28, 2019
Rachel was very helpful in helping me and explaining everything out to me Great personality and caring about the customer
Kathy H. April 20, 2019
Very clean building. Friendly and helpful people. Fairly priced rentals.
Joice M. April 13, 2019
Chrissie B. April 10, 2019
The manager of the facility, Carlos, was exceptionally friendly and helpful. The facility itself is immaculate and access to my unit is extremely easy. Having a free moving truck made the process so much easier.
Charles K. April 4, 2019
Katherine S. April 2, 2019
Great! Will recommend. Facility is in great shape and was easy to load in, but mainly, Rachel was super friendly and helpful. I arrived concerned about hidden fees and costs but feel good about everything being straightforward.
Nicole N. April 2, 2019
Rachel was by far the best customer service rep! I’m extremely picky and I don’t think I’ve ever had such great customer service as she provided! She was so helpful and thoroughly knew your product as I was shopping around for other storage stops. Ultimately what made me pick your spot was the amazing customer service she provided! It made me feel at ease knowing my belongings were being kept at a place that treats customers so well- thank you Rachel!
Maduke K. April 1, 2019
Charles M. March 31, 2019
Very good experience. Clean, easy to use climate controlled facility.
James P. L. March 21, 2019
Ryan A. March 21, 2019
Adam T. March 21, 2019
Debbie P. H. March 17, 2019
Friendly staff
Omar N. March 14, 2019
Excelent and your team very kind and helpful
Phillip C. S. March 12, 2019
Excellent well run facility. Clean and well maintained
John B. M. March 12, 2019
Boyd L. March 2, 2019
Ryan C. December 11, 2018
You guys are awesome. Love the business model and the crew in your Cool Springs/Brentwood location is always on their game. Thanks again!
Stuart W. October 21, 2018
Lindsey N. P. October 16, 2018
Earl L. October 15, 2018
Mary J. H. October 8, 2018
Great personnel and facility
Ben H. October 7, 2018
Gerald S. October 3, 2018
Top notch, first rate. Highly recommend.
Richard Y. September 24, 2018
We had a great experience with Amanda. She is so thoughtful and has been great to deal with!
Lloyd D. September 23, 2018
Amanda and Rob were very friendly and helpful!
Patti S. September 21, 2018
Easy application. Amanda was very helpful and accommodating.
Yolanda S. September 16, 2018
Very Good!
Swan B. September 15, 2018
I thought I gave you a 10. Great service
Shelly L. September 12, 2018
Ryan C. September 1, 2018
Darren V. August 31, 2018
Paul D. L. August 28, 2018
Peace that found quality, safe storage at a reasonable price
Jean S. August 22, 2018
Sarah L. P. August 11, 2018
Was very easy moving and everyone was helpful!
John T. A. August 11, 2018
Great staff! Great storage facility! Climate controlled storage units.
Teresa S. August 10, 2018
Matthew W. R. August 10, 2018
Val C. B. J. August 9, 2018
Michael G. August 5, 2018
Brett in Brentwood TN, was awesome
Katie M. W. July 31, 2018
Sandy is so great. So professional and nice. Finalizing the unit was so efficient. I have so much confidence in the security of our items in storage and the fact they will be well preserved.
Vicky K. July 25, 2018
Kelley E. July 25, 2018
Tyler was extremely helpful in selecting a unit and signing me up answering questions thoroughly. Accessing the unit is secure, but easy to follow instructions. The units are very clean.
Kenneth K. July 20, 2018
Good
Mark M. July 19, 2018
Top Notch facility and top notch staff!!!
Jamille D. July 18, 2018
Matthew Z. July 11, 2018
David L. H. July 9, 2018
Tony W. July 6, 2018
Randy M. July 6, 2018
Bharath R. July 6, 2018
Excellent Service!
Walter W. July 4, 2018
Local management and their helpful and gracious attitude has been terrific.
Tesha D. July 2, 2018
Awesome experience!
Debbie C. L. June 18, 2018
Sebastian W. June 16, 2018
Lauren H. June 16, 2018
Very professional and helpful. A pleasant experience.
Ernest G. June 12, 2018
Very organized and clean!
Christine F. June 12, 2018
Robyn S. June 6, 2018
David S. May 31, 2018
Christopher B. May 29, 2018
David M. May 27, 2018
Friendly very helpful service rep. He made extra care that I knew all options and provided referrals to services I would be needing at my new home later on.
Astrid S. May 24, 2018
Sheila B. May 13, 2018
Linda R. May 9, 2018
Joel H. April 23, 2018
Great.
John O. April 20, 2018
Jane D. April 16, 2018
Friendly, helpful and accommodating
Robert L. April 14, 2018
Kevin M. April 13, 2018
Anna W. April 8, 2018
Wittman J. April 6, 2018
Chuck, your associate/ property manager took time to understood my needs and objectives as well as worked to meet your competitor’s price for the same space elsewhere. I observed this was not easily done but he persevered through needed approvals and systems limitations. This meant a lot to me. He and your company earned my future loyalty.
Jason S. April 3, 2018
Diane V. March 28, 2018
Kenneth K. March 27, 2018
It is great however the website won’t let me pay my rent
Mitchell R. March 14, 2018
Bess F. March 11, 2018
I love how clean the center is and the people are friendly and helpful.
Brenda E. March 6, 2018
Very accommodating.
Mark S. March 6, 2018
Matthew Z. February 27, 2018
Elizabeth N. February 25, 2018
David L. February 23, 2018
Sean H. February 14, 2018
The facilities were very clean and the staff was accommodating. Waylen and Sandy in particular were great to work with. It was disappointing that truck was not available for use even though it was parked on the lot.
Gary B. February 11, 2018
Great experience, nice, clean and safe storage. Would use again for sure
Charles J. February 10, 2018
Mike U. February 9, 2018
Really he only issue I had is you took over and the price went down and I did not get that lower rate. It should have happene automatically for all
David S. February 6, 2018
The experience was very good and professional.
Rebekah M. February 2, 2018
Jerry B. January 27, 2018
Mark M. January 25, 2018
It was a decent experience except that you guys do not inform customers of a insurance requirement or a monthly fee on TOP of the normal monthly rate that is charged. I felt pretty misled as far as that goes.
Katherine P. January 7, 2018
James N. H. January 6, 2018
Latonya W. December 26, 2017
I don't have my storage any longer,but it was very clean. I had bought and auction of lamps and kept the auction until I sold mist of them and people that bought them would meet me at the storage and tbey said how nice the storage was.
Shirreen F. December 26, 2017
Daniel W. B. December 16, 2017
Very pleasant. This store was only open 3 weeks. The staff was very accommodating and more than met our needs.
Darleen R. S. December 15, 2017
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