We have rented storage at this facility for several years and have been very satisfied. The new manager Desmond Alford is excellent, He is fit and full of energy, and is very friendly and courteous to me - an Asian senior citizen. He is quick to resolve problems and always polite and upbeat. He is a real treasure!
Hello Elizabeth, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Hi Lou, we appreciate the rating and are glad we could provide you with a positive experience!
Thank you so much for your kind rating, Belinda! We’re thrilled to know we made a positive impression and truly appreciate you taking the time to share your feedback.
The facility is clean and secure, but the best part is the amazing staff. Dez is always friendly, helpful, and goes above and beyond to assist. Highly recommend
Hello Danielle, thank you so much for your kind words! We appreciate you sharing your experience with us!
Hello Valerie, thank you so much for rating your experience with us so highly!
Shardai is a very great property manager and help me find everything that i needed for my new business, so nice and sweet! definitely recommend that when you visit that you look for her because she gonna get you right!!!
Hello Shay’miah, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Hello Juan, we are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Hello Sharniece, your feedback is highly appreciated. Thank you so much for the review!
Hi Kianna, we appreciate the rating and are glad we could provide you with a positive experience!
My experience was lovely especially with my kind interaction with Shardai the best management I ever met !
Thank you so much for your kind words, Iesha. We really appreciate you taking the time out to share your experience with us.
Thank you so much for your kind rating, Albert! We’re thrilled to know we made a positive impression and truly appreciate you taking the time to share your feedback.
Shards is very professional and
knowledgeable when it comes to renting storage. she answered all my questions as i moved away across state, helped me pick a perfect size for my precious items and quoted me a great price! She truly will work with you. Her facility is immaculate with awesome loading docks. I couldn’t be more happier with this smooth process! I will highly recommend this place to anyone in need of storage. Thank you miss Shardai!
Sade And everyone in the office were incredibly helpful! Move out was such an easy process. I would recommend US storage to anyone needing to store their belongings!
Hello Lisa, thank you so much for leaving us a great review!
Hello Ahkirah, thank you so much for rating your experience with us so highly!
Hi Rachel, we appreciate the rating and are glad we could provide you with a positive experience!
Thank you so much for your kind rating, Jayahney! We’re thrilled to know we made a positive impression and truly appreciate you taking the time to share your feedback.
Hello Jadelyn._., thank you so much for rating your experience with us so highly!
Hello Niyah, we are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Hello Ayanla, your feedback is highly appreciated. Thank you so much for the review!
Hello Jihad, your feedback is highly appreciated. Thank you so much for the review!
Great customer service and very helpful picking up the best options for the storage I needed.
•Highly recommended
Dez and Shardai made my move so easy and affordable I would recommend this facility to my family and friends
Great service , friendly staff , and very clean facility.
Dez is the best go always kind and helpful!
very professional, quick & amazing service
Dez at US Storage it was very knowledgeable and professional he answered all of my questions quickly and made the process very smooth if I ever have any storage needs in the future I’ll definitely be looking for Dez,
Got a great unit for a great price. Facility was clean and the staff was awesome. Dez and Shardai working in the office were great and the made the transaction smooth.
Desmond and Shardai were awesome property managers to work with. We are very happy with our choice to rent a storage unit here. It was an easy process.
Just got a unit at South Philly US Storage and it had a column right in the middle of the unit. Luckily Shardai and Desmond were there to help me locate another unit which has better access and is column free! Shout out to Shardai and Desmond for making this such a wonderful stress free experience!
Awesome, so helpful. Glad I chose us storage centwr
New management has made this place great! James is the man!!!
Clean, safe, and accomodating.
Love them easy to work with nice
Des is very helpful in would refer family and friends
Great customer service helped with all my needs.
Friendly, helpful, professional
Very attentive, quick and friendly!
James was wonderful helping me get into my new space very clean and friendly facility if you are need of storage please use this place
Great place to use have to get in here and you have to ask for Desmond Alford
This is for property manager Dez.
Thanks for the excellent customer service today.
You turned a complicated situation into a simple solution.
Much appreciated.
Keep up the great work!!!!
Great service, clean facility, nice staff.
Staff is very helpful and checked us into our unit quickly. Great, clean storage unit and reasonably priced for Philly!
Dez was fantastic, helpful, and very kind. Love this spot!!
James was super great and really friendly. He helped me select the right size unit he was really helpful. The place is really clean unlike many other storage centers. If U need storage I would totally recommend stoping by US Storage to see James.
James was very helpful and was an easy check in process
Super nice folks who got me moved in quickly and with no hassle!! great price online too.
James Council Great costumer server
James Council was super helpful! Easy process
Not only is this storage facility located in a convenient area but it’s also very clean compared to others and they’ve also done an excellent job at hiring good staff at this location. The move in process was simple, and the move out process was even better thanks to Shardai. She made sure everything was seamless for me. Would definitely recommend US storage centers! :)
James was so helpful at checkin! He took time to advise me on my unit as well as looked for an extremely location for me to be in.
“ Great customer service I was having a few problems understanding a few things the associate helped me very well her is Shardai she helped me find the right storage unit she was very polite and helpful
I love this location, very close to my home. I’ve been a loyal customer to this company for about 2 years now, the manager Shardai provides excellent customer service that is always good. She always has a positive attitude towards the customers, every time i would usually walk in the storage unit i would always find her keeping the store clean.
Shardai was phenomenal! Appreciate all her help today
Very Clean place staff is awesome ask for Dez or Shardai
James was excellent from start to finish I love it here !!!
Excellent service, clean and easily accessible facility!
Des was super cool, helped me with the whole process, units are clean and I got a great deal also access hours are a plus!
Dez at US storage has been so helpful with setting up my storage units. He really helped make this move as easy as possible.
I have been using US Storage Centers on Christopher Columbus Boulevard for many years and have always been satisfied with this facility. It is clean, convenient and safe. I also want to commend manager Desmond for his great service. I will continue to recommend this storage facility to my friends and family.
James & Shardai was really great they went above and beyond and answered every question I needed answered. I will recommend to anyone that needs storage!
Desmond was a great help and very professional
Desmond was a huge help highly recommend
Desmond and shared was a huge help highly recommend
Shareef & Desmond were a big help
Sharef is a huge great asset to this business. His work is impeccable! Desmond was a huge help as well. Highly recommended!
Omg my experience with US Storage was amazing!
Desmond took care of me with such professional service and care!!
Shardai & James were very friendly and professional, highly recommend
Quick, easy, friendly and helpful
Great facility, excellent service. Was recommended by a friend, did not disappoint
Personable, polite, efficient.
Thanks!
US Storage is very clean and organized. The Assistant Property Manager - James Council was very helpful, informative and friendly. He made sure my move in process was nothing but smooth and swift.
With new management, this place has made a complete 180! This facility is now under proper management and provides customers with good prices for a clean, convenient, climate controlled storage unit.
Ever since, I think her name was Sheila, is no longer at this facility, every interaction with the new staff has been pleasant and professional. Under the past management we were very close to moving to another storage facility after almost 3 years leasing, upgrading and making payments on time because of the way the past management treated us for simply wanting to move units near the end of their shift. I won't go into specifics because this is NOT how this facility is currently managed and I dont want this to come across wrong.
Now, not only does the South Philly US storage centers have the best prices around, decent access and good security, but they have a friendly team under what I would consider, good management. I highly recommend renting a space here if you need a little extra storage for the off-season tools or clothing. Check out their website! On top of it, it's located inside an old repurposed industrial building if you're into that sort of thing.
This is a great place to come and get your storage the customer service is amazing and the prices are reasonable. If you’re looking for a storage come here you won’t regret it and they have some promos as well.
James was very helpful and showed me where my unit was located.
James was a great tour guide of the facility and showed us multiple options to rent! He was knowledgeable about all the different units and various pricing The facility was clean and well lit!
AMAZING. A friend lost their home to fire, and we needed a safe storage space fast. James was the absolute best and instantly made the process safe and quick. In less than an hour we had a unit secured and their belongings safe. Without James and their calm and WAY helpful nature, the day would have not ended so well.
Thank you James for your compassion and patience with this stressed out group - you are so appreciated!!!!!!
Great customer service. Very flexible and accommodating.
Dez was very helpful and if you have any questions he is the man to go to!.
Good and fast service! Desmond was really friendly and informative.
Was quick and efficient - got set up quickly and walked me to my unit. Super easy process and so kind! Thank you!
James was very professional and helpful.
The guys at US Storage are friendly, helpful, responsive, and made sure we had the space we needed when we really needed it. The pricing is affordable and the location is convenient to a lot of other major shopping which made it easy to get a lot of things done during a stressful time moving. Definitely highly recommended for anyone in need of affordable storage space in South Philly.
These guys have their system down! Dez and James provided extraordinary customer service, walking my through to find just the right unit. It’s secure, clean, and easy to access with lots of carts.
Direct & easy customer service. Thank you, Desmond!
I’m a retuning customer, excellent customer service! Management was so patient giving me options and the best prices to meet my needs.
Being from VA, I have always been given top notch service. The staff is helpful and pleasant.
Staff was very helpful with choosing my size Dez is the go to guy if you need help very clean for a large facility
Del and James are wonderful very clean place
Super friendly staff. Clean facilities. Great rates
Fairly Priced. Great customer service. Dacia is an excellent employee!!
Great service and very helpful team at US Storage Centers in South Philly. Dez helped us choose the perfect size for our storage unit. Highly recommended.
Dacia was so knowledgeable and quick and renting was easy breezy !
Nicole was incredibly kind and helpful. She helped us in a very stressful time and we couldn't be more grateful. Thank you Nicole!
Nicole assisted me when coming to the property and did an amazing job on explaining everything and helping me to understand getting the best space for my needs
Super helpful and friendly! Made it easy to get set up
US Storage is so nice and clean. The units are a good size, temperature controlled and so clean. The staff are super friendly and helpful!!
Very great customer service and nice storage units. Definitely recommend this place for your storage needs.
We are moving from another Storage unit to here. Shana was so helpful, explained everything, showed our unit , and made our transition so smoothly. Cant thank her enough. We are certainly going to miss her, looking forward to using our space for a long time. Thanks US Storage!! ❤️
Dacia helped me get everything taken care of and she was professional and very pleasant about it and that meant a lot on a very stressful day for me. Thank you again.
Long time customer that transferred to a smaller unit. Nicole was extremely helpful, kind, and professional
Very Helpful, informative, & polite!! Thanks!
Had a great experience with the Manager on duty.
They saw us coming and still remained kind friendly and positive, it’s always clean the staff is a pleasure to deal with, and they don’t judge me for having Jo
Thank you Nicole for the great inside in storage and all the tips great appreciate.
Great experience first time renting storage space.
Quick, convenient and courteous folks. Definitely recommend!!
Best place I ever rented. Clean and affordable facility. Highly recommend.
Great storage place the manager there was awesome, straight forward experience! Will recommend to anybody !
Clean location. Toni and Carole are friendly and willing to help. Please consider this location for your storage needs.
Dacia was amazing I had her walking around and opening a few different units to find the perfect fit for me . She was helpful and pleasant and even helped me with gettin a full half month off in place of a few days .... Highly recommend if you need storage to stop in and give her a yell she will look out for you
Great service! Shans was professional and nice
Shana is very helpful and knowledgeable. Facility is clean and secure. Good access hours and prices
Ms Shana was very sweet and helpful. It was nice to see a woman managing the facility and I feel very safe. Excited to move in and start our next chapter!
Great service! Clean, safe, and great price!
Great first visit.. straight and to the point..everything was explained to me clearly
Great customer service, easy intake process. Attendant was on time for our appointment, and hooked up a rate lower than the one I had reserved.
Dez made the process of renting a storage unit very easy. He showed me several units of different sizes and explained the fees and the terms for the rental. It made comfortable to stop my search for a storage location and sign up for a unit.
Quick and good customer service. Pleasant personality. Overall satisfied with service given.
Shana is absolutely amazing. She the whole process so simple. She kept her word on everything she told me when I came to reserve the unit. Very convenient facility.
First time using a storage facility. Unit and space is very clean and well operated. Hours are very convenient. Shana, Property Manager, made the process very easy.
I had a great experience here, the lady at the front desk Shana was so helpful & got me into a unit the same day I came. Highly recommend!
Great facility! Very glad I found US storage center. I needed a first floor space on the same day and Shana had me in a space within 30 minutes.
Friendly service, safe and secure. Five stars.
Clean store professional manager !
Fast, quick easy service. Clean and pleasant employees.
Very good costumer service
I really appreciate them
Great over all , great service..would highly recommend.
I liked the experience in this storage center, everything looks nice and Ms Keisha was very nice to me and very polite and she explained and answered all my questions and concerns, thank you for a great customer service and I also like the hours of access to this please it is very useful to my need ,thank you!!
Keisha was very helpful and the place is very clean
The people are very nice and it’s really clean
Keisha was wonderful and efficient in helping me secure my unit today! Thanks so much!
Keisha was a joy! She really made it a pleasure signing up
Very fast and easy process dealing with Dez. In and out in no time with complete help with all my questions and services.
I am a new customer. I'm relocating from another facility. The staff here has been very friendly and knowledgeable about storage needs. Pricing and size of units are very reasonable. Shana was very nice and polite. Thank you again for kindness!!
Keisha Ferguson was amazing and went over and above to help me with a new unit. This is my second time renting a space here and I am very very satisfied with.
Appreciate the service from Mrs. Shana Kelly
Helping us out in our time of need
Keisha was great! Extremely helpful and ferried my!
Shana dez we're greatiwillbring all my business here they were polite and caring andade me smile...
Keisha was an absolute pleasure to work with. She helped me get a better deal and made me feel welcome.
She was very helpful , walked us through everything !
Keisha and Shauna are very helpful. Made the process very easy! Thank you!
The customer service is amazing! Shana was very helpful, answered all of our question and explained everything to us. Property is very clean! Definitely recommend!
Keisha was very helpful and the unit was very clean.
Fantastic service by Keisha! Very helpful and informative!!!
Highly recommend!!!
Mas que nada fue un placer y la mejor experiencia, no tube que preocuparme. Todas mis pregunta fueron respondidas. Tube el camion de mudansa y el lugar es super a acesible. Mi mejor elecion para cuardar mis pertenencias. Buen precio y camion gratis!!!!!
Great customer service. The person who helped me was Desmond. He was very professional and knowledgeable
Clean unit. Desmond was friendly. Would recommend.
Shana Kelly helped us. She was super nice and helpful. The space is generous and the loading area is very convenient.
Easy, fast, no fuss set-up with Keisha who provided excellent customer service.
Keisha was Awesome!!! The layout is clean and inviting , showed me any unit I wanted , very impressed with Keisha and US Storage!
Ver good customer service
Ms.Keisha was very helpful, and supportive.
Thanks
Keisha was very helpful I give her 5 star she’s great worker
Shana was the best! Very friendly and helpful, and explained everything really clearly so we knew what to do!
2 months 50 percent off this week. Came in and purchased a lease.
Fast and easy service.
Great service from Shana and good prices
Desmond was professional, courteous and a pleasure to work with.
Breeze working with the staff and accessing the facility! Great staff, great facility, great location. Highly recommend.
Great customer service. Keisha went out of her way to make sure my unit was secure and to my liking. I appreciated that!
The best storage jawn in South Philly!
Keisha was so helpful in getting me set up with a storage unit! Everything was easy to navigate and clean.
Keisha was extremely helpful with setting me up for my unit. Painless and fast Check-in process
Recently moved in to a new storage unit. My first visit to check-in went very smoothly thanks to "Keisha". Great customer service, friendly, knowledgeable, made me feel like I made the right choice in a storage facility!
Very friendly and great customer service Keisha was excellent great staff all the way around
Keisha was very very helpful and attentive. Great customer service.
Keisha was extremely helpful. Thank you.
Many thanks to Keisha and Dez for a pleasant and professional experience. They made onboarding process simple and easy.
Smooth experience all around!
Keisha was so nice and informative. And the prices are not bad at all 👍
Great place! Shana is very helpful
Shana is a very nice and patient person.
First time renters Keisha was wonderful help
Explained everything to us understand she was patient and understanding she helped us feel reassured about renting here
It feel so good to encounter some one with Exceptional customer service need more people like her
I just had Shana, the manager show me the storage unit. She was polite and helpful. The place looks clean and organized.
A bit of info about pricing:
The first 2 months are 50% off, starting from month 3 you pay full price.
There is a $24 registration fee. You will need a lock; they can supply one for $18.
There is a mandatory monthly insurance fee; depending on coverage you will pay between 20 or 30 dollars.
Facility is clean and employees are nice.
Great place and even greater staff. We couldn’t be happier with our experience here. Highly recommended
Keisha, Shauna, and Dez were extraordinary helpful in navigating the process for my roommates and I who were using a storage facility for the first time. Dez talked us into getting a smaller unit that would best fit our quantity of items instead of a larger one that would have been more profitable for the for. I couldn't have asked for a friendlier, more seamless experience at such an affordable price!
Shana was a great help on the phone, and Dez had me squared away in 10 minutes when I arrived to start my lease! The facility is clean, climate controlled, easy to load in, and convenient.
Very friendly staff. Answered all questions effectively and got us the best deal possible given our circumstance. A pleasure to store through them.
Very easy check-in with very helpful staff. Space is clean and seems easy to get access to it
Had an quick, efficient experience from the time I opened door till the time I left. Was informed of the different sizes than shown each unit till I found the appropriate size for my needs overall fast, quick and friendly will definitely come back if I need storage ! Price was fantastic also!! Shana was priceless!!
Shana was very helpful and took the time to show me the available units
Dez was very helpful and great to work with
Staff is very helpful and courteous. Facility is well-kept and a good value compared to other facilities in the area.
Not sure if this is still the case but their free moving truck was out of commission when I went so I took a star off. Thankfully I had a plan B.
Extremely nice and helpful staff!! Best rates in town, facilities are clean and feel safe, it's the best choice!
Friendly service and staff and well maintained building. I feel secure with my stuff in here!
Very nice staff great customer service well kept
Excellent service and well kept
Came in to look at a few options. Great service walked me through options. No commitment pressure and actually got a free reservation of a unit for a week.
Clean, professional, helpful. I was able to sign all the docs online at home, and when I arrived the first day Shana (the manager) saw there was construction dust on the ground from the prior tenant and immediately said she would have it swept.
I decided to move my storage items closer to my home. This place is saying me $80 a month compared to where my items were currently stored which is further from my home.
Great customer service. Great facility. Highly recommend
Easy, fast and nice employees!
Posting this at the very beginning of renting a unit. This far, staff have been very helpful, and the process is very straightforward so far. 10x10 unit is ~$130 per month (not including mandatory insurance), which seems like a very reasonable price for the area.
Great access hours, friendly staff, and lowest prices around!
Antione is an excellent employee! He was very attentive and extremely helpful! He walked me through the whole process , very patient and professional⭐️⭐️⭐️⭐️⭐️
Shana and Antoine were most helpful today as I’m preparing for a move and need temporary storage for my belongings. I’ve never needed a storage unit before so I had a lot of questions. Both of them were patient, informative and understanding of my needs which made the process that much more productive. This level of customer service is few and far between. Thank you both! And I hope that your district/regional/territory manager reads this review and rewards you both accordingly. In addition to this review I’ll personally be sharing my positive experience with friends and family in the area. Thanks again!
Antoine was very thorough, and the manager Shawna was pleasant. She even asked how my dad is doing
Very nice and helpful team
Outstanding service
Great place to store your belongings. Very large space, cool climate, with friendly employees.
An amazing experience A+ service
Great experience!!! Shana the manager was terrific to deal with very professional.
Hi Bugsy, thank you for taking the time to review our storage facility. We'd like to hear more about your recent visit and learn of ways in which we could improve your storage experience. Please email
[email protected] to further connect. Thank you!
Awesome customer service clean and friendly
Shana was wonderful. She is very attentive and explained everything. Thanks for making this experience pleasant.
A delightful help during a stressful time! Great rates, and helpful staff, Shana was an absolute pleasure to work with. Definitely worth a call.
Twan was very helpful. He showed me several units, helped me find the one that best fit my needs and helped me select the right storage packaging. All fees and transactions were fully explained.
Employees are very professional and helpful thanks Shana
Awesome service...Shana was great!
Great customer service good quality units great price 👍 solid overall experience would definitely recommend
Excellent et très gantier
The employees at US storage are always so helpful and pleasant. They really work with their customers and have a smooth running facility.
Clean unit, great deal, fantastic service from Twan at the front desk!
The young man who showed us to the storage unit that we decided to rent and took our information was very friendly and helpful.
Great customer service! helpful and nice staff! the room is at good price
Very helpful. Fast service. Great staff.
Antoine was absolutely amazing! He made what was the most difficult situation for me in my life THAT MUCH EASIER. He went out of his way and helped put me at ease. He was fast, but attentive. I was even the last client of the day and he did not rush me. ASK FOR ANTOINE IF YOU USE THIS COMPANY!! Thank you!
Excellent help, service was excellent. Storage space is just what I needed. Workers are great. Atmosphere is very clean.
Really helpful, quick, and easy! Space and units are really clean/well maintained
I had a GREAT!! experience at the US Storage Center on Columbus Blvd in Phila. Antwone Mosby was patient, professional, and knowledgeable. I went in stressed, but came out satisfied. Their prices for storage is the best in town. Thank you
Amazing Experience! Shana was such a great help. So welcoming and extremely patient. Would recommend to anyone and everyone!
Very helpful and easy process. Dez helped me find the best unit for the discounted price.
Nice place for storage clean and reliable
Antoine was very helpful and answered all our questions.
Very friendly office, they let me check out the unit I reserved to make sure it met my needs. Facility is clean and feels secure!
Great experience - highly recommend! Super helpful staff. They went out of there way to show multiple units and make sure I didn’t over pay. Stayed open for me and helped me right up until close after work. The facility is well kept, very clean, and has easy access. Thank you so much, Dez and Antoine!
Dez was really accommodating. He was willing to take us in show us the units he had available and get us situated really quickly. I’m glad i didn’t try anywhere else because it couldn’t be easier than Dez. Highly recommend!
Great check in! Super smooth. Shana is very nice, knowledgeable and helpful.
Very clean. Very organized. The staff are super friendly! I rented Uhaul storage for only 2 weeks and already decided to make the switch. It’s great that the units are climate controlled. They give you a tour before actually renting the unit so you know what you’re getting. Overall very happy
Dez was incredibly helpful and all the units are clean and well managed. Don’t judge a book by it’s cover and enjoy the discounted first two months and a very nice storage unit!
Us storage is awesome I want to thanks Dez for everything from the moment I stepped in the office he made me feel comfortable and was very professional. Dez also took the time out to fully explain everything to me about my unit. It’s very clean I would recommend anybody looking for a storage unit to this place also make sure to ask for Dez.
Hi Loretta, thank you for rating our storage facility. We would like to hear more about your recent visit and learn of ways in which we could improve your storage experience. Please email
[email protected] to further connect. Thank you!
Shana was amazing and helped us through a spect process!
Shana was very quick, efficient and informative! The unit we rented and overall premise is very clean!
DEZ and shana are awesome very clean and nice facility
Good place friendly people
Great place, very nice manager, everything is done quickly
Excellent place I recommend to everyone who needs a storage place/unit.The staff is great and extremely helpful and very detailed/thorough👌👍💪💪🙂.
Desmond was very helpful and informative. He made the process super easy. The place itself is very clean and laid out well
Thank you Ms. Kelly for showing me your facility and recommending the best storage unit for my need. I have been to other storage places, but nothing compares to the customer service shown to me by this young lady. You will be gaining a new customer in the next coming weeks. Thank you again Shana. 🙂
Very clean place. Super friendly and helpful!
Fast and friendly service.
Ms. Shana was very helpful and polite she got me the correct unit at a far price and she also has fast service when it come to the customers
Thanks Ms. Shana
Best storage company around. The Philadelphia location is great, the staff is nice, welcoming, professional and very helpful.
The manager Shana Kelly is always providing the best service. She does her best to accommodate you before your move in day, she is also very professional with her tenants, and one very important thing, she is extremely good at being quickly responsive when contacted by email with questions or concerns.
Shana was very helpful- everything was quick and easy!
Great service with friendly attitude!
Facilities are very accessible and clean … the staff is very professional and accommodating with the services provided.
Shana and Desmond are very nice and they do a great job. Would highly recommend.
AWESOME Customer service!
Great experience, quick service, they even gave me a good discount.
This is my second time renting with US Storage and once again was met with great customer service. Shana helped me out this time around and was a gem! Very helpful, made the process quick and easy, and very pleasant to talk to.
Shana and Desmond were very nice and professional. I will be a long term customer.
Friendly and fast service, no issues.
Shana and Desmond were so helpful getting our unit today! Looking forward to renting here.
Excellent service, Shana was great — friendly and very helpful. Thanks again !
Service and unit was fine. My only feed back is that property may need an additional worker as there is only one person working. When person is on lunch break or away from desk for any reason the business stops and is closed. If you need help from front desk and you’re in a hurry you will have to wait until the one person returns to help you
Dez was wonderful; explained things thoroughly and made sure any questions were answered.
Dez and Shana were very helpful and pleasant. Facility was clean and well lit
Dez was amazing! He helped me to figure out how many units i will need to store my belongings after my movers told me that what i had would not work. I appreciate his customer service. He was VERY professional and courteous.
Great service!! Highly recommend!!
Des at the front desk was incredibly helpful in answering all questions and helping us find the right fit. Super clean facility with wonderful staff!
Large spacious clean units. Shana was wonderful. She was so helpful! They have a truck you can borrow for a few hours to help with the move. Definitely would recommend.
So great! I Never have a peaceful experience with storage and moving....it’s PEACEFUL and ORGANIZED! People are super nice!
Fast and straight the the point ! Love it. Shana helped me
Great service! Everyone is very helpful. Facility is Very clean and easy to navigate.
Great experience signing up for A storage unit with Dez at US Storage Center. Good facility, easy access, great fast and friendly service and terrific rates.
Shana was very helpful and a great person
Awesome service! Clean facility!
Shana was very helpful in getting me set up with my first storage unit. The process was simple and easy!
Shana was such a great help. She gave us a tour of the clean climate controlled facility and we were impressed with how ready she was to accommodate for us needing a larger sized unit
Great service. and more reasonably priced than others in the city!
Dez is very friendly and personable. It's nice to be treated that way.
Convienient. Friendly staff which has improved from when we first came. Setting up auto pay was difficult at beginning. They have gotten their act together.
Quick and easy check in. Free move in truck was unbelievably helpful. Fairly priced for unit size.
Very convenient location for a storage unit. The staff was extremely helpful, accommodating, and friendly! They helped clean up the unit nicely before we moved in and told us about the opportunity to use a free box truck for moving.
I love this storage facility. The customer service is outstanding and the employees are amazing. The facility is always neat and clean, when I purchased my unit the guy helped me with everything I needed from locks to plastic protective covers. Great place with great prices.
Great Service clean and friendly
I am literally writing this five star review for the young lady behind the counter her name is Shana. I like the place before I got here, I love it now! And all the storage places in Philly this is the five star resort of storage thanks to her. If some people out there that might be reading this, I didn’t even have a glass a damn wine
Shana and the team are the best. Great smile underneath the mask, of course. Go Phillies
Same day service, truck use for move-ins, super friendly front desk staff!
After departure:
Very happy with your service. Obvious to me that your staff paid close attention to the units, and proactively communicated with tenants on potential issues.
When I moved out of my unit, I had to temporarily leave my unit empty and without a lock, and was not able to notify your staff of my departure due to timing (late night when complete). I received a call the next day informing me that my unit was unsecured and empty. While I knew that I had moved out, I was very happy to know that your staff was monitoring the units, and reached out to me to let me know what they had observed, and confirm that everything was OK.
I always felt the premises were secure, clean, and well stocked with equipment (dollys and trucks). Climate on the second floor was consistent and acceptable.
Dez and Shana are so polite and calm. Such a nice environment. Would highly recommend.
Great service. Fast clean and and convienent.
Nice and clean!! Dez customer service was exceptional he stayed later to help me with my unit
Excellent customer service
Nice and clean good customer service
Awesome customer service. The employees are super helpful and nice . Great prices and super clean.
Great clean and friendly location access hours are great
Great price and a free truck rental
The workers are extremely kind an hard workers I would definitely recommend others to this company....
Very Clean. Easy to access and secure. You can get a little lost and I wish they had signs that pointed to elevators every few lanes, once you're there a few times, you find your way easy. Shana was helpful, even when I had a couple hiccups for various reason.
Great experience so far and super friendly staff!
Very clean inside and the staff was very helpful.
The customer service I received from Desmond was phenomenal. He took the time to answer all my questions. He was knowledgeable and helpful every step of the way. Having to put my things in storage wasn't something I planned on doing but his calm demeanor put me at ease. Awesome job!
Seamless experience with reserving and claiming my reservation. The whole building is extremely clean and super convenient!
Shana and Desmond were extremely helpful. They were able to get me into the unit to check it out and signed up in under 20 minutes. Highly recommend!
Very friendly, efficient,Shan'a was great
Very convenient and clean
Wonderful service. Very easy and flexible with changing units. Clean and easy to access.
Good prices and very nice staff!
Lamar was the best! He gave me the grand tour & expanded everything. He was very courteous.
Lamar was amazing! He was super helpful. He went out of his way to make sure we found the perfect unit to fit our needs. So happy we chose US Storage Center.
Such an amazing experience working hand in hand with US Storage Center trying to secure a storage unit and moving in truck. Shanna was so kind from beginning till the end. She gave me a tour around the facility, and made the paper work process smooth and easy. My experience was perfect. Great staff very kind and welcoming I give this place a thumbs up.
Shana is excellent. She was very helpful .
Shana helped me with the check in of my storage space. I first entered the storage space only to find a big pillar taking up some space. I brought that out to the attention of Shana and instantly I was able to change into a new space. Contactless entry/exit to the storage space is good during these difficult times. The hospitality was good since I was even offered water in the office since it was really hot outside.
Very polite and professional. Amazing first experience!
Lamar was great! He gave us a tour of a few units beforehand and was patient as we worked through paperwork. Everything looked clean and safe. Would definitely recommend this location.
Very grateful for choosing this location, great hospitality and I appreciate the tour of the unit area.. very detailed and friendly. Clean atmosphere, and price very reasonable...
Despite initial complications with the reservation, Lamar was very helpful at resolving the issues. I was able to move in without any further complications. The storage unit was clean and well organized.
Extremely friendly staff, Nice size unit for a great price!
Very professional team! US Storage was able to accommodate us on short notice and all of the units are clean and secured.
Excellent customer service. Clean and Secure Facility. Easy Sign-up process
Excellent experience setting up the account and storage unit.
Staff was pleasant and easy to deal with. Site is clean, well secured.
Would recommend to others looking for a storage unit.
Place is spotless and secure. Lamar was courteous and an absolute pleasure to work with. Would highly recommend.
This place was easy to find and the people here are very helpful
Great company helped me out a lot great employees !
I felt very supported with the staff. They were thorough and friendly. There was some issue at the beginning, after office hours and, both phone support and in person was provided and the issue was resolved within minutes. The space I found to be clean, of easy access and had no problems with it for the 4 months I used the facility. Prices were the best in the area that I could find so I am happy about that too. The website is basic but it allows you to some important options about the account. I would use again and recommend also.
Friendly environment very professional
Stevie was incredibly helpful and kind when we needed to transfer a unit. She was knowledgeable and made the process incredibly easy. Thanks for making a Friday afternoon super stress free!
Staff is professional & friendly. Facilities are clean. Much better experience than the OTHER storage center in South Philadelphia.
Easy to rent. clean space
Clean facility. Friendly staff. Reasonable prices in this area. Early morning and late access which is great!
Great place shana Mike Stevie and Lamar is doing a great job keep up the great work thank you
Shana & Lamar were so helpful. They took us through the whole place and showed us all different units. This place is clean & affordable. I highly recommend to anyone looking for a unit.
I’ve had multiple storage units over time here at US Storage. The units are clean, competitively priced, and the staff are always friendly and helpful. I keep coming back!!
Shana the manager is very nice and helpful
Very friendly and helpful staff. Took time to show me all available storage options.
Great customer service!☺️
Very nice and clean. Great customer service!!!
Lamar was super helpful when signing up for a unit. Was very patient with us, showing all the different size options to meet our needs.
Great staff and easily accessible
The staff is excellent and very cooperative. They helped us out right away. Would highly recommend this place.
Great customer service and easy transactions. Definitely recommend.
Stevie was very helpful showing us the United and answering all our questions
I was very impressed. Stevie did a great job helping select a storage unit.
Very impressed with US Storage Centers. Stevie was very helpful in assisting me in exactly what I was looking for in a storage unit.
The customer service representative Stevie was excellent in helping me chose the right size unit...very helpful.
Very nice and clean facility great stuff and shana is a great property manager keep up the great work
Mike was very helpful, common areas are very clean, and units are secure and well-lit.
Beautiful huge facility. Very clean. Friendly staff. Secure and safe. Happy to have my stuff here.
Very friendly staff! This place is clean, secure, and well lit. They offer a truck for free for 5 days after lease signing, which is so helpful. The prices are very reasonable as well.
Easy setup and friendly staff
Super friendly staff, great prices, well lit, and clean! Highly recommend.
This place has great staff and most of all great quiet place to store ur self. The staff member was so nice and gracious and was very helpful with explaining things to me as my very first time
Staffs was very friendly and helpful. Was also given a quick tour of the unit beforehand and any details needed was given. Will recommend anyone to come here as it’s also easily accessible after office hours.
Excellent service from Shana and Stevie!
Customer service from Lamar, shana and Stevie was impeccable. Made is feel right at home.. Super nice! Love it here- thanks guys!
Great place. Clean, workers are very helpful and polite. Stevey, Lamar, Shana very helpful. Leaving very happy
Great team and great experience! Thank you!
Facility is very clean and secure.. Stevie made the experience very pleasant.
Awesome people awesome location
So glad this place is so close to us. The staff (especially Stevie!) are really helpful and it was such an easy process!
Super easy and friendly staff. Thanks!
Very impressed with Us Storage. The facility is very clean, easily accessible, with hours that accommodate everyone's schedule. Its well lit and very secure.
Shana was awesome ! She was professional, friendly and very caring , went above and beyond to help me!!!
The representative was very polite, very knowledgeable, very patient with me. Had all the answers to my questions. Also, unit is very clean
highly recommended, they go above and beyond to help us out every time we are there!!! and the prices are so reasonable! the place is kept very clean as well
The customer service was outstanding, specifically Lamar and Shana. The were very welcoming and professional. Lamar answered all questions. Excellent!!!
This is my favorite storage place. Awesome customer service. All the lanes are marked so it's easy to find your unit. Friendly staff who go out of their way to make sure your needs are met. The manager Shana is AMAZING!! Will continue to to use them and definitely will recommend them to all my friends and family.
Helpful and knowledgeable staff.
I have had nothing but positive experiences with the touring, booking, and move in process here. Lamar was so patient, helpful, and informative & made me feel comfortable with storing my belongings there as I am in between moving.
Great customer service! Stevie was extremely helpful and friendly.
US storage on Columbus boulevard rocks... Good staff, reliable people. Nice.
Great people shana stevie and lamar was great i will surely recommend this facility to my family and friends thanks alot
US STORAGE IS A GREAT ESTABLISHMENT AND THEY DO WORK WITH U AND IT HAS GREAT CUSTOMER SERVICE AND VERY POLITE PROPERTY MANAGEMENT I WOULD RECOMMEND THEM TO PEOPLE THAT NEED SPACE
US STORAGE IN PHILLY IS A GET COMPANY THEY HAVE WONDERFUL CUSTOMER SERVICE AND GREAT PERSONALITY IN ALL OF THE ASSOCIATES ARE POLITE AND GIVES U A GREAT REASON TO FEEL COMFORTABLE AND TRUST THEM WITH YA BELONGINGS
This place is awesome has great customer service !! Very clean place .
Stevie was great, got us set up quickly. easy access.
Just a quick review, we have been looking at the few places around the 19147/ 19148 area for additional storage. After going to U-haul and another place we found the staff at US Storage to be polite, helpful and over all VERY NICE! Thanks to Stevie she was very sweet and nice to deal with, having the loan of their truck to make the first big move of stuff in was AMAZING and help to make a huge dent in the stuff we wanted to storage. Thanks again., gald we found you guys.
Great people they we're very friendly and helpful keep up the good work guys
Great place Shawna Lamar Stevie Mike does a great job keep up the great job guys
It's clean great employees I could stay and talk for hours keep up the great work guys
Great people great place very helpful and friendly employee's keep up the great work guys
This team was great, lovely service!
Shana was wonderful to work with! She went out of her way to assist me and was very kind and thorough.
Clean and quiet. Temperature controlled. Only downside is it's not 24 hours.
Hi Christopher, thank you for rating our facility. We appreciate your business and would like to learn more about your visit. At your earliest convenience, please email us at
[email protected] with more information about your recent experience. We look forward to speaking with you.
Nice crew at this facility
People working there do a great job
Nice staff at US Storage Centers
Mike and Shana were great help and they got me exactly what I needed! I have recommended this company to several people
Shana was amazing she even got me a lock, and close to my other unit.
Thanks Shana, Mike and Clarence for helping me find the right unit.
Excellent staff especially to Mike, accommodating and helpful. Thanks for the help. I'll surely recommend this.
I got a unit from US Storage and was very happy with the staff and customer service.
commending mike for being so helpful. highly recommended US storage center!!!
The place is very clean and safe, thank you Mike for your patience and help .
The staff are very knowledgeable and friendly, The move-in was very easy.
Mike, Shana and Clarence were very helpful, I’d recommend this to anyone that needs storage
I recently got a unit here, it was very clean and the staff was very professional
I recently got a storage unit, the staff Mike, Clarence and Shana were very helpful. I’ll use US Storage for all my storage needs.
hes friendly abd helpfull
I recently got a unit. I thank mike and shana for being so helpful. I will definitely come back again and will recommend this to everybody.
The staff here was so very helpful! I'd choose them for all of my storage needs!
Mike was very helpful, the place is very clean and staff over all was great!
Michael Byrd is very helpful and very easy to dealt with. The place was properly maintained and cool. I will contact them again on my next requirement and i would highly recommend them.
Excellent service i love it, thank mike shana clarence
I recently came into US Storage to inquire about storage and the employees knew their stuff! Shana, Mike and Clarence were professional and they answered all of my questions. I definitely recommend this location just based off of the customer service.
Clarence and Shana were very helpful! Thank you!
Clarence is amazing, helped me out so well. Very happy.
Moved stuff into US Storage a few months ago, the staff is super friendly and always helpful, facility is always clean! Having 2 loading docks is super helpful, always a place to park! Highly recommended!
I was a customer at Pier 40 storage and received notice (quite unexpectedly!) that they were closing. This facility was close by so it made sense to inquire about a storage unit here. The staff was extremely accommodating and patient with all of my questions. The units are easily accessible with loading ramps that can accommodate two vehicles at the same time. The facility is secure with gated access requiring a unique user ID code and the interior has 24-hour surveillance. Would definitely recommend this center for your storage needs.,
Easy move in. Clean place. No problems.
I've been using U.S. Storage Center for quite a while now, and have found the staff to be very friendly, helpful, and courteous. I love that you have access to your unit that is indoors, and that you can drive up and drop off your belongings with no hassle.
Nice location very friendly. Clarence, Shana and Mike are very professional and friendly. They are knowledgeable of self storage and I would recommend them to everyone. The facility is clean and we'll maintained.
Great staff - very friendly and helpful. The setup process was easy and straightforward. The facility is well organized, exceptionally clean and well run. Overall a great experience!. Want to especially thank Assistant Manager Clarence Gilbert - always helpful and cheerful.
I am a recent transplant to US Storage Centers due to the rather unfortunate and unforeseen closing of my original facility at Pier 40.
I was dazed and confused when I entered US Storage; desperately looking for a suitable space to re-home all of my beloved "stuff" (that which I can't live WITH, yet can't quite live without) after being given notice to vacate my current unit before it sinks into the Delaware??...
Mike was EXTREMELY patient with me as I had many questions, was in shock, and had a nasty and probably contagious cold to boot.
He showed me a few units, discussed my needs, and all-in-all made a REALLY stressful situation a little less traumatic.
Everyone in the office was polite, knowledgeable, and patient (even in the midst of the chaos brought on by the onslaught of new customers - all jumping from Pier 40's sinking ship)
I think I will be very happy here.
Thank you Mike for your steadfast professionalism - and your help
After leaving another storage facility, I found this one to be cleaner and better prices. Clarence, Shanna and Daneah were very accommodating and friendly. Thank you!
I must say they made the change a very nice experience, Clarence Gilbert help me out alot.
I came to US Storage in a panic when our old storage place closed with short notice. The facility is nice and clean and the staff could not have been more friendly and helpful.
Very very polite, friendly, well run and organized.
The customer service here is excellent. You are given a warm welcome and all your questions and concerns are handled with patience, kindness and professionalism. The unit prices here are the most affordable I've seen for the size and that's coming from a 'cheap' bargain hunter!
Various sixes
Hi Dauphine, thank you for your feedback. We would like to take the opportunity to speak with you further to learn more about your recent visit. Please send your best contact number to
[email protected] and a manager will reach you shortly.
Clean beautiful storage the people are fantastic help
Clarence and Gina given great customer service with the best price in the city I where highly recommend this facility
Customer service was excellent. Clarence was helpful and made the whole experience as quick and pain free as possible.
Staff (Gina and Clarence) was efficient and very knowledgeable. Very pleasant and friendly. Wish I could give 10 stars. Location is perfect, clean and convenient. I will definitely recommend friends and family to this location! Thank you Gina and Clarence for you excellent customer service!
Elia Acevedo
Clarence was a big help after I lost my padlock key. Steel cut the old one off, and set me up with a new one. Always with a pleasant smile in person and on the phone. Great guy. Thank you.
-Doug
Clarence a great helpful pleasent person.
The staff are every good staff and inform you as to what is going on in the facility. Also being well educated on the location. The staff are able to answer any questions you may have. Very secure and comfortable. The staff make you feel like home.
Today, I went to us storage center. And Clarence was so amazing and nice. He answered all my questions and concerns. He walked me through the area with confidence that my belongings would be self.Thanks Clarence your the best.
Gina, the property manager was very helpful and informative. The facility is also clean and safe.
Clean, accessible, and competitive pricing!
Gina was very professional and very customer service oriented. Very informative..I really appreciate genuine concern about me and my personal belongings. Very nice and clean.
Gina was super helpful with everything! Quick and easy!
Clarence and Gina were amazing. Highly recommend this storage facility
Clarence did a great job finding me an inexpensive unit. Climate controlled. Excellent service wish a could give 10 stars.
I was very impressed by this facility. It’s very clean and easily accessible. Gina was very helpful in giving me a great deal as well as fantastic customer service!
Clarence was very helpful when getting me set up. Facility is clean and in good shape. Two large loading docks. Entrance is on McKean, not on Columbus.
Costumer service is outstanding! Clean units. Love the use of Philly street names!!
A recent visit to this friendly and professional business waa fantastic. A huge shout out to Clarence who assisted me. His courteous and professional manner speaks volumes to The establishment
This was my first time storing and staff were beyond friendly. They explained everything perfectly, made conversation, and made me feel 100% comfortable. The areas were all very clean and organized. 10/10 would recommend!
Clarence and Gina are so helpful and knowledgeable. They quickly recommended the perfect size unit by me telling them what I was storing. Clarence and Gina was great serving me today. I wish y'all had more stars.
Gina was a great help with my storage
GINA & CLARENCE at US STORAGE on columbus blvd...was most helpful and i had a great experience getting a storage unit
Gina was super friendly and helpful. She diligently explained everything I needed to know and showed me around the very clean space.
Gina and Clarence are awesome!!!!
I came in to get a storage and the staff was so courteous and knowledgeable.
Clarence was extremely helpful when I came in. Even though my questions were annoying to even myself Clarence wasn’t bothered at all and took the time to carefully explain everything to me. This was my first time renting a storage unit and he made it easy breezy.
Clarence G. and Gina H. did a job above and beyond What I expected. They were so polite, professional, and fun to help me with getting a unit. A+
Love the customer Service, every helpful and clean
EXCELLENT JUST WISH FOR LONGER HOURS.
Super personable and helpful! When I needed to switch to a bigger unit, no problem! Happy!
We are from Asheville moving company we were so impressed by the customer service and how neat and organized this storage facility was if you're looking for customer service and neatness this is definitely the place to check out not to mention they are right across the road from the best pork in town
They were awesome they even waved a few for a mishap me and the wife had.
rich is a great guy keeps the property clean
Brand New facility nice and clean