Carole was friendly, courteous and we talked like we've been friends forever. She was so helpful in so many ways.
The staff are what make all the difference and this storage unit
goes above and beyond in customer service in all ways.
Very easy! The representative at the facility was awesome! Well maintained property and spotless interior storage hallways & units!
Toni was great to work with. Highly recommend his customer service
Carole and the rest of the staff are extremely helpful!! Great price, great service and storage units!
Caroline is amazing.
Easily switched for me.
Very friendly staff. Very clean storage facility
Easy sign up, good rates, clean and easily accessible units. Also unit is climate controlled
Very positive experience. Transaction was simple.
Everything was easy, professional, courteous, the facility is very clean and well organized. Carol was great to deal with.
Carole at the Exton location is wonderful, I would love to continue utilizing storage however the monthly costs is too high
US Storgae in Exton, PA has been a wonderful experience for me. Great, thorough personal service from managers Carol and Toni. Well maintained facility.
Everything has exceeded my expectations. From the minute I made my phone call to the choosing of the correct size unit, I couldn't ask for anything better. My unit, in the climate control area is neat and clean. There is a fantastic heavy duty cart right by the door inside which helps me in taking multiple boxes and items to my unit. To access the area is simple and safe. There are cameras in several locations, so I never worry about security. So happy I found this US Storage.
I’ve had a very good experiences with US storage having used them periodically over the last several years. Everyone has been very knowledgeable and accommodating.
Everyone was great and thank you
Great people to work with
They were so kind and so accommodating
Very easy to sign up and get a locker. The staff was helpful and great to work with. The facility is very nice clean and easy to get in and out. Seems very secure. The climate control is great as well. No issues at all.
Obtaining a unit was easy, staff was friendly, knowledgeable, courteous and efficient
Toni is an amazing representative at the Exton location! Wry attentive, super kind and so helpful :) highly recommend, 10 out of 10!
The rep at the Exton location was super helpful and fast.
Awesome.
Storage units are very clean, staff is very helpful and friendly.
Excellent, Carole McCoy was an outstanding in helping me to get the right size, I’m a returning customer and be staying with you for a long time.
Both rentals were positive and efficient. Staff on-site are exceptional.
We had a hiccup on a first attempt but Carol at my storage space took care of it immediately. Again without no hassle. Moved a lots of stuff in to my space in perfect moving day (heavy rainy super hot day) but inside of storage place was super dry and temperature controlled. Super happy about my decision to pick this location. Thanks Carol! And US Storage Centers!
Very good experience. Staff was very, very friendly, location was clean and easy to access, and the price is competitive.
I accidentally broke a key in my lock and had to leave to get a pair of pliers to fix it- a staff member called to let me know that my lock was not properly fixed and my items were not secure within an hour. It’s nice to know that the staff is paying attention and cares about this sort of thing.
Great. Personable. Efficient. Positive.
Carol is awesome. She helped me right away with our conversation.
Thanks
Rita
Keep up the good work. Thankyou
Very good, friendly staff, knowledgeable, do everything they can to accommodate your needs. I would highly recommend US storage.
Clean property and units, friendly staff. I liked it so much I used them twice,
process was simple and easy
Exceptional value for the price
A lot of issues with short staffing
Everyone has been kind so far.
Everyone I dealt with was very helpful and made renting a storage unit very quick and easy.
I have rented storage units for many years. US Storage was incredibly friendly and the rental process was seamless. The storage unit is extremely clean and the gate hours are very flexible and convenient. I am extremely happy with my decision to rent here.
Carol, at our local US storage in Exton, PA is the best. She is always knowledgeable, helpful and very pleasant to work with.
Carole the manager is very responsive and knowledgeable.
It was so easy to get set-up with an account, lock and pin number for the gate.
The facility is kept remarkably clean both inside and out. The only thing I don't like about my experience is that the rental rate consistently changes from one month to another.
It has been a great experience thus far. Great cyst service!!!
Carol, the manager, was extremely helpful!,
Units are clean and secure. Office people are very helpful.
Don and Carole are very helpful and provided immediate attention to my storage needs! I am impressed with their attention to customer service. I also like the expansive layout and cleanliness of the storage facility and the fact that there is onsite management and maintenance.
excellent ! Site manager Carol is always helpful, professional and cheerful !
I rented a unit online and when we got there, there was a glitch, there was a lock on the unit I rented but the front desk person Carol, handled it beautifully. We were able to get another unit and store our belongings she was absolutely helpful friendly and professional.
Carole was very friendly and helpful.
Thought the person who helped me was wonderful
Wonderful !! Carole McCoy is the best!!! Pleasant and friendly and helpful!!! Facility is so clean and security seems great!!!
Cant say enough good things! The owners are wonderful, very accommodating and the storage unit is the nicest I have seen!! Highly recommend for sure!!
Excellent Customer Service
Good. Drive in is quick and easy, facility is well-kept and price fair.
Very good and comfortable
I liked I was very pleased with the information about the location . Very nice people!
Great storage provider with very friendly staff and clean well kept site
Very good. Answered all my questions and found a suitable unit for me.
Excellent, very helpful and responsive
They are all friendly and courteous helpful and very clean placed.
Excellent service. The managers were very helpful.
Generally very good and easy to sign up. Access/availability is convenient. Best benefit was the convenient location
You should have more climate controlled units available.
It's been very good. As a matter of fact, o recommended you to my son who now has a unit with you.
Staff was very friendly and helpful. Gave me good advice. And the facility is convenient.
It is great. My dm Ron Morton is awesome
I just rented a unit. Very happy
Don and Gage were great. Very helpful and got the job done quickly and efficiently. I would highly recommend them.
It was easy and professional.
Don and Gage were great. The process from start to placing items in my locker took about 30 minutes. The autopay is a great feature, I don't have to think about when the payment is due. Thanks US Storage!
Everything was easy and Don the rep coukd not have been more accomadting
Good price, friendly service, clean facility
Great. Quick and friendly service. Everything was crystal clear and it is easy to get in and out of the facility. Thank you,
Very good, helpful and knowledgeable
Great , very friendly and competent site manager
Excellent service!
Don was a pleasure to work with.
Very good experience with Don.
The facility is very clean and spacious. My unit was very clean as well. My cons are two things
1. The cost of lease was more than initially presented and after providing that proof the owners did not honor that.
2. Took a while to figure out the right gate code
Very Friendly.
Very Professional.
Positive experience all the way around.
Extremely pleasant. Don was willing to stay past regular business hours to allow me move in after 5 hours drive in the rain, and the paperwork was taken care of quickly. He also got me two units as close as possible, saving me time unloading my stuffs. The storage units turned out to be very clean, under sound management, and in a safe neighborhood.
Outstanding ! Don at the Exton location is extremely helpful ! I was so impressed with the security and cleanliness that I ended up renting two spaces . Highly recommended!
Reserved online and finished up paperwork in person. Everything went smoothly. Very Happy with the service.
Don is very professional in every way .
I’ve rented from this location before and it was a good experience. My rental has just begun and there’s been some trouble with my access code. But nothing that cannot be resolved, I don’t think.
