Amber is the best. Thanks for a great experience with our first storage unit rental!
Thank you so much for your kind words, Corinne. We really appreciate you taking the time out to share your experience with us.
Fantastic staff!
Hello Renae, thank you so much for your feedback! We appreciate you sharing your experience with us!
👍👍
Hello Kendall, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Amber and Ryan went above and beyond to accommodate my every need.
Hi Seth, we appreciate the kind words and are glad we could provide you with a positive experience!
Thank you so much for your kind rating, Jon! We’re thrilled to know we made a positive impression and truly appreciate you taking the time to share your feedback.
I just rented a unit here and the move in process was easy & simple. Ryan walked me through the set up, how to find and access my unit. I do wish the access hours had a wider range than 12 hours during the day, but I knew that going into the rental process. Will update if there are any other developments.
Hi Kae, your feedback is highly appreciated. Thank you for the review!
Had a good time learning how well things here are taken care of including the renters.
Hello Kevin, thank you so much for leaving us a great review!
Hello Shauvin, thank you so much for rating your experience with us so highly!
Ryan was exceptionally helpful with my move to US Storage Center. It’s first storage unit, and they answered all my questions and were very friendly! 10/10
Hi Zoe, we are thrilled that you had a positive experience with us!
I’ve had a consistently excellent experience here-I got a helpful tour when I first rented my storage locker, and every single staff member that I’ve interacted with since has been friendly, kind and helpful. The rental space itself has also been tidy and clean every time I’ve visited. Definitely recommend this place!
Hello Kendra, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Ryan was friendly and helpful!
Hello Kel, thank you so much for your kind words! We appreciate you sharing your experience with us!
Great service
Hello Joice, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Hello A, we are delighted that you had a great experience with us. Thank you for taking the time to rate us!
US Storage made it so easy for me to rent my storage place. A very special thank you to Ryan at the Powell location for her guidance, patience, excellent service and help every step of the process! TY Ryan, you are the best!
Thank you so much for your kind words, Sandra. We really appreciate you taking the time out to share your experience with us.
Amber and Ryan were great! Very professional, helpful and what a refreshing attitude. Highly recommend Amber and Ryan at US Storage.
Hello John, thank you so much for your feedback! We appreciate you sharing your experience with us!
Amber is super awesome!!! She is working at another location and I need to shout her out all over the place!!!! 10/10 starts!!!!
Hello Andrea, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Ryan was so helpful and professional. They made everything so easy.
Hi Kristi, we appreciate the kind words and are glad we could provide you with a positive experience!
Hi Danielle, we appreciate the rating and are glad we could provide you with a positive experience!
Ryan was very helpful!
Hi Sara, your feedback is highly appreciated. Thank you for the review!
Convenient and friendly service! Would recommend!
Hello Deanna, thank you so much for leaving us a great review!
Amber was great, look forward to renting again!
Hi Francisco, your feedback is highly appreciated. Thank you for the review!
Amber was great!
Hello Steevo, thank you so much for leaving us a great review!
Ok, here's the haps. For a storage facility, this place is pretty great. I love the staff, Its temperature controlled, well-lit, the elevators are nice and big, and it is secure... like, I haven't heard a peep about any issues in the year+ I've been here. They have big carts, the bathroom isn't atrocious, and it is relatively clean.
The downsides: 1. The hours can be tricky. If you only have evenings free, it will be hard to navigate. 2. Your rate will nearly double every 6 months. That is pretty industry standard, though, so, don't hate the player, hate the game.
Hello Kathren, thank you so much for your feedback! If you have any questions or concerns, please email us at
[email protected].
Amber was super friendly she answered all my questions. Highly recommend this storage space.
Hello Desiree, thank you so much for your kind words! We appreciate you sharing your experience with us!
Amber was really friendly and super knowledgeable. .(:
Hello Frankie, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Ryan has been extremely helpful. Thank you so much.
Thank you so much for your kind rating, Rebekah! We’re thrilled to know we made a positive impression and truly appreciate you taking the time to share your feedback.
Omg super clean and friendly staff! Easy access and very secure!
Hello Jesse, thank you so much for your kind words! We appreciate you sharing your experience with us!
Amber and her staff are friendly, helpful and resourceful. I really appreciate renting here.
Hi Michelle, we are thrilled that you had a positive experience with us!
Great service from Ryan!
Thank you so much for your kind words, Linda. We really appreciate you taking the time out to share your experience with us.
Always a pleasure. Never a chore!
Hi Ian, we appreciate the kind words and are glad we could provide you with a positive experience!
Amber and Ryan are both awesome and helpful
We're delighted to hear that Amber was awesome and helpful. Thank you for sharing your experience with us.
Ryan was so helpful. Ryan has great customer service. -Maitland jones.
Thank you so much for your kind words, Ed. We really appreciate you taking the time out to share your experience with us.
Great customer service!
Hello Joshua, thank you so much for your kind words! We appreciate you sharing your experience with us!
Staff was excellent. I moved my stuff to another company as soon as my rent went up by over 50%. Pretty sketch US storage!
Hello Meghan, thank you for reviewing our Portland facility. Rate changes reflect market trends and help us maintain our facility’s standards. If you have any additional concerns that you'd like to address, don't hesitate to reach out.
Hello Adam, thank you so much for rating your experience with us so highly!
Ryan was very helpful and made finding the right unit and getting set up a breeze!
Hello Jordan, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Very fast and super helpful. Lots of safety measures in place to keep our stuff safe.
Thank you so much for your kind words, Cassidy. We really appreciate you taking the time out to share your experience with us.
Carlos, Amber, and Ryan are great
We are happy to hear that Carlos, Amber, and Ryan provided great service. Your feedback is incredibly valuable.
Ryan and Carlos were awesome! Just got a 10x10 unit today and we easily loaded our stuff. The place smells good and the staff are helpful.
Hello Mly, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Hi, Alex. Your feedback is highly appreciated. Thank you so much for the rating!
Amber and Ryan are amazing! I wasn’t sure which size unit to get and they helped me choose the best one to fit my needs! The customer service, cleanliness and the prices are top tier! Highly recommend!
Hello Medic, thank you for the positive feedback! We are glad to hear that Amber and Ryan provided excellent customer service and helped you find the perfect storage unit. We appreciate your recommendation!
Amber and Ryan are the best! Made renting super easy and simple! The facility is super clean and well kept, I love the security measures to ensure my things are safe and the prices are great!
Thank you for your wonderful feedback, Chase! We are glad to hear that Amber and Ryan provided excellent service and that you are satisfied with the facility's cleanliness, security measures, and prices.
Super helpful and nice staff. So far so good 😊
Hello Seam, we're happy to hear about your positive experience with our staff. Thank you for sharing your feedback!
Hi, Luz. We appreciate the rating, and are glad we could provide you with a positive experience!
These 2 ladies helped me on the issues I was having with multiple incorrect information I was given by csr regarding my monthly dues. So I paid the full year- thank you!
Hello Aida, thank you for sharing your positive experience with us! We are glad we could assist you with the issues you were facing.
Amber and Ryan were very helpful and friendly. The facility is spotless and secure. I look forward to meeting Carlos as well. Thank you for making this stressful time (moving) less taxing.
Thank you for your wonderful feedback, Leslie. We genuinely admire your kind words about our team and facility. We look forward to assisting you further.
Good storage
Hello Cory, thank you for sharing your experience.
Super helpful staff, helped me when I forgot my key, always friendly. The storage center is clean and temp controlled, cool even on the third floor on 100+ degree days in the summer. Only downside are the limited hours, but this is why I chose US Storage on division. I felt that the earlier close time (6pm) ensured my things would be safe. Thanks!
Hello Alyssa, we're delighted to hear about your positive experience at US Storage Centers. Thank you for sharing your feedback!
Hello Dylan, your positive experience is appreciated. Thank you for your feedback.
Love Amber and the team! Very helpful, informative, and welcoming!
Amber is very helpfull and has done costumer service oriented
amber was very helpful with directing us around the storage unit and had very good hospitality
Amber was very helpful and got me in and out quick no problem!
Friendly service. Easy peasy.
So fast and very helpful!
These guys are awesome! They are almost in closing time but they accomodated us to secure our stuff! 5 stars!
I had an exceptional experience at USA Storage! From the moment I walked in, the staff went above and beyond to make sure I had everything I needed. They were friendly, professional, and extremely helpful throughout the entire process. The manager took the time to explain all my options and even gave me a tour of the facility to ensure I found the perfect unit. Their customer service is truly top-notch, and I felt confident that my belongings were in great hands. The facility itself is clean, secure, and easily accessible. I highly recommend USA Storage to anyone looking for a reliable and welcoming storage solution!
Amber was super nice and understanding. Helped me get in in a hurry right before Christmas.
The staff here is great! Carlos, Amber, and missed the name but person with short hair and tattoos. Very happy I picked US Storage. Thank you all
Ryan was absolutely amazing! The facility was clean, perfect temp, and the locking and security system is 10/10. Thanks for your help!
Super smooth, Carlos was lots of help defnitely a good price
Amber was very friendly and easy to work with. As i was leaving she offered a passer-by a treat for his dog. That was pretty cool!
Thanks Amber!
I just came in to rent a storage unit and the staff was very friendly and facilities were well kept. I can tell they do a good job keeping the place secure. Thanks for the easy move into the unit!
Carlos is the man. Make him in charge !!
Amazing experience! Amber was so kind and helped me back-in my trailer. I was so nervous!
Love this place. Emplyes are always so helpful and kind. Jeep up the good work Tyan and Amber
Our organization moved to US Storage a few years back, and they've been amazing to us! Clean facilities, incredibly helpful staff. Huge thanks to their property manager and staff who helped me out recently and got the building closed safely when my Uhaul had a fuel leak - they acted so quickly and professionally! I highly recommend this place!
Easy to deal with. Fast and efficient. A+!
Amber is so great and very friendly and helpful! Great rates and great experience!
Super clean, convenient, and Carlos was really helpful
Hello Larry, thank you for rating our Portland facility. We would like to take the opportunity to speak with you further to learn more about your visit. At your earliest convenience, please email us at
[email protected] with more information about your experience. We look forward to speaking with you!
Came in after seeing a good price on the website, Carlos walked me through the available units and explained overall costs very well, security and options. Got a unit immediately, thank you!
very helpfull free water and candy
Ryan was super helpful. Rates were better than competitor.
Carlos was so helpful and helped us donate a lot of our furniture. The facilities are clean and secure. Thanks!
Carlos and Ryan RULE!! They were super fun and friendly and helpful getting me all set up with storage. Thanks guys!!
Ryan was great quick, easy, thorough
Amber and Carlos are amazing individuals!!! Excellent service and very helpful 👍 I recommend this place to everyone now 😚
I really like this facility because it’s inside and really clean. The staff is really friendly and helpful!
Man, this place really saved my bum! Got everything in! Excellent customer service!
I’m a first time renter here and Carlos made the experience of getting a unit incredibly fast and simple. Both the location and staff are great, and I’m very happy I decided to try them out.
After one of the roughest couple of weeks I think I have ever had.I pulled into US Storage not knowing what to expect ....A well mannered, nicely groomed gentleman named Carlos greeted me with a warm smile and immediately started getting me checked in. Carlos was extremely professional in giving me a quick tutorial on the way to my unit. Carlos thank you for being the awesome guy you are. Checking into my storage went smooth and easy.....I really needed that. To whomever supervises this young man, he does his job and he does it well!!!
Wonderful staff. Polite workers and easy access. Good security
ryan and amanda were very nice! their customer service was so good! was walked around the facility after inquiring about a unit.
Everyone that works there is super friendly and helpful! Also the facility is clean and secure!
Oh man Amanda was so amazing with her customer service, so extremely helpful and so sweet and kind. Carlos was also extremely helpful and I loved the atmosphere walking in here! Thank you ♡
This place has very courteous customer service i appreciated it thanks!
Amber was super helpful and informative!
The in-person team has clear communication and over the phone associates are incredibly helpful. The units are secure and clean. Customer service is a very important quality to me and the team on Powell has it! Especially Amber the property manager
Came in to get my mom a unit young lady working at the desk was great customer service skills was phenomenal she even took her time to walk me back into the storage room and walk me through again because I couldn't remember the first time that I went through so I highly recommend this place when walking in I thought oh this is a little shady but overall it was a 10 never walk into a establishment and think that is shady without going through the entire process lesson learned great place highly recommend
Amber and Ryan were great. Very welcoming
Amber and Ryan were super helpful. Overall great experience
Friendly staff, clean and secure building, great place to store your stuff!
Ryan was very helpful. Smooth transaction .
I stopped by US Storage on a whim and received fantastic service from Carlos. He was incredibly helpful and even gave me a heads-up that the unit I was eyeing might get snatched up quickly—and he was right! By the time I went to book it later that day, it was already gone. Luckily, I was able to reserve another unit the same day, and Carlos helped me move in a few days later. The facility is so clean and secure, I feel great about keeping my things here. Even though I travel from NE, this is my favorite storage center because of the excellent service and great online deals. If you're considering getting a unit here, act fast before it’s gone!
Amazing staff. Carts are great for moving materials and personnel
Ryan and Amber were on top of getting us situated during a quick dropoff run. always super easy to get in when we need it
Ryan and amber were great!
Amber and Ryan and very helpful. Also the AC was nice lol
super friendly staff. gave me the full run down and had me in and out in no time. didn’t feel rush at all.
great service very clean place
Great fast service! Easy to use their online website
Customer service is good, would recommend!
Amber and Austin were super friendly and easy to work with
We moved from out of state and needed some extra help getting into the storage unit and Carlos went above and beyond to help us! This storage unit is super clean and safe and we’re so glad we chose this place.
An awesome place to store your stuff! The staff is friendly, the place is SECURE. There's a few cheaper places, but those are caves! Don't store your stuff in a cage, either! Store it here :)
My family has been storing stuff here since opening. I appreciate the cleanliness of this place every visit..
Ryan and Amber have always been the best when it comes to customer service! I’ve been here for about a year and had to let anyone else know it’s a safe space with people working who care!
Yes it's very nice to go somewhere where someone knows what there talking about .amber at my location knows her stuff and it always a pleasure seeing her
Amber was amazing. Helped me throughout the whole process and it was super easy.
Carlos was really nice and made the process easy! I liked going in person rather than online because I got to view different units, ask questions, learn about different rates and not have to do the paperwork myself which can always feel daunting. Looking forward to working with them.
It's always easy and clean here. Ryan, and team, are pleasant and helpful. Terms were well-explained and easy to finalize. Thanks!
Amazing quick service! Thank you Amber!
Amber was very friendly and very knowledgeable and helpful in finding exactly what we were looking for
Super customer service, helpful staff, nice clean facility. Safe and secure all the time.
Carlos made the process smooth and easy. He is very helpful and thorough. The facility is clean and secure.
Amber and Ryan are the best! Everything in this space runs so smoothly and I appreciate everything they do. THE BEST!
Beautiful experience. Amber was super helpful, and had an amazing positive attitude that cheered me up. Highly recommend this place.
Amazing customer service, affordable and understandable prices!
Nice facility and friendly, helpful staff
Nice, knowledgeable and efficient!
Carlos was very polite and detail oriented. He also helped me with setting up my storage.
Great friendly staff & comfortable lobby!
Very professsional and friendly
Amazing staff, clean facility and lots of security features. Hidden fees, but that's nearly all storage facilities. No complaints
Excellent experience with customer see staff. Super friendly and helpful. Explained all the costs and operating rules. Would definitely recommend.
Great efficient service, knowledgeable and friendly staff, super clean, and very safe. I highly recommend US Storage on SE Powell!
Amber was very friendly, thorough and helpful in renting a new storage unit. The building was clean, well lit and climate controlled. Overall it was clear that we could feel confident about safely storing our items at this location.
Just got a unit here. Check in experience was great. Amber is fabulous. Facility seems super secure. They are very aware of everything going on and super friendly. Edit: Ryan is great! I called the next day that I left a stick I was going to make into something just by a door and called next day and they were so kind to find it and hold for me! Thanks everyone
Folks were so helpful and friendly. Thank you!
Every time I've needed help or support they have always been very helpful.
Amber was a great tour guide
Staff was lovely to work with!
Ryan was very friendly and helpful!
All the staff here is so great!
Mature dates and a legitimate site.
Very helpful when it came to finding a good place for my things. Great customer service
So far so good. Ryan was very helpful giving me a tour and renting me a unit. Seems pretty clean and secure.
Love this place. Amber is amazing every time I come in. Recommend this place to everyone. 10 out of 10.
Great customer service and friendly staff love the vibe here
Amazing service polite friendly definitely getting a repeat customer. Thanks again.
Very friendly staff especially Amber she was very helpful and very friendly. She gave me a lot of great information. Pricing was great! Thank you Amber!
Very pleasant experience with Ryan (a real people-person imo) setting up a unit yesterday! Very thorough, patient, informed, friendly, and I feel went a little above and beyond for me- it was much appreciated. They are definitely an asset to this business.
I've used four other different facilities (in two cities) over the past decade- this place is BY FAR the most advanced in their entrance requirements and security features. I feel really safe having my stuff here.
Amber is awesome!! And Ryan too for real. Love the help and the thoughtfulness!!
Ryan and Amber are awesome! They are both super helpful and got us all set up.
What a beautiful facility! Super safety conscious-coded loading bay, coded door into the facility and coded elevators. Unit was super clean, with walls that went ALL the way to the ceiling! I’m moving my stuff from another to-be-unnamed- orange colored storage company because their units design allowed someone to break into my unit. Well with THIS new unit, that will NEVER be a problem!
Both of the office staff have gone above and beyond to help me and explain how their facility works, and the sign up process was so easy- all on line! I couldn’t be happier with my experience here.
Thanks, Michele! We are so happy to hear that your experience has been positive. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience reflects that! Call us if there is anything else we can do to assist you!
Customer service was easy and awsome
Always friendly staff, Manager is A+, I am content knowing my things are secure at this facility.
Only positive things to say about this place! from the initial rental process, to any/all questions I’ve had since.
Incredible staff who go above and beyond and extremely clean facility.
Highly recommend!
Great initial beginning, exceptionally friendly staff, super helpful when answering questions. Definitely staying here for a long period!
My initial impressions are high, the facility is new and smells clean, the staff were incredibly helpful and courteous, and I look forward to continuing to do business here
I had a great experience working with Ryan today. Very helpful, all questions answered, great customer service.
Hi David, thank you for rating US Storage Centers! Please let us know if you have any suggestions to improve our facility. Thanks!
Incredible experience! Carlos was super helpful! Would recommend to anyone!
I love this storage center! As a person who works seasonal jobs across the country, knowing that my possession are safe is very important to me. The people in the office are always so friendly to me and I’ve always felt that my stuff is safe and secure!
Perfect attendance perfect customer service the bathroom is readily available and Ryan's taking real good care of the painting and her people these guys definitely deserve a lunch man Ryan 's customer service skills are award winning
I was recommended by a close friend and would 10 out of 10 recommend to friend! The concise, & considerate customer support from Ryan at the front desk was Excellent! 1.The facility felt easily accessible (wheelchair accessible too), 2. with flat carts available to borrow for loading and unloading, 3. their required security measures made me feel like my belongings are safe and sound whilst the rest of my life is in motion!! 4. Affordable units + insurance + low start up fees. Super grateful!
Ryan was very helpful in getting me signed up on auto pay and provided me key and code for the unit. They were very knowledgeable about where carts and elevators and time of access and showed us where the unit was and had a very positive attitude.Thanks.
Had a great experience with rent here 1000 times over come on down and see Carlos
Carlos was superb at customer service answered all my questions and was very helpful I get anxiety and he made me feel at ease with the whole process. The facility was clean even smelt great I highly recommend this storage facility.
Clean and communicative!!
Worked with this place a few different times and always a professional experience.
Great place! Climate-controlled options, clean, well-managed, easy to access within access hours, and I trust that my things are safe and secure. It does have more limited access hours than other nearby storage facilities, but it’s worth it for the extra security.
Great efficient service in office! Always helpful staff! Amber and Carlos helped me quickly. Love that they have carts to use during office hours.
The staff were so amazing, the building is so easy to navigate and use. Going to use this place for the rest of my life.
Wonderful service really like this location.
The place seems really secure and definitely affordable. Carlos in particular went the extra mile more than once to make sure my needs were covered. You can tell I really appreciate that because there's no chance I would sign in to a thing like google without a solid reason!
Amber is absolutely amazing. She is quick n efficient!
Amber was fun and charismatic while helping me get setup with the storage units.
Amber is the best. We have really loved having our stuff here…
Very clean, super helpful staff, all-around pleasant experience. Highly recommend.
Amazing location, super clean, secured, climate controlled and Carlos was very helpful and provided a great customer service. Definitely recommend this storage space. Thanks
Carlos helped me with the best customer service I've ever received at a storage facility, with my experience has been several. Good reviews online delivered right to my expectations. Thanks again to Carlos good guy to keep around
love these guys!! super friendly, neighborly, went out of their way to offer cold water and bathrooms on a hot day. thank you!!! (kelli & shawn)
Amber was rad and extremely helpful in getting me set up with a unit. Certainly recommended seeing her for storage.
Best place ever! So freaking nice and helpful!!
Thank you, Amber, Everything went smoothly!!
I was shopping around for a storage units after looking at multiple places online. I was helped by Ryan, he was great. I ended up not going to the other places on the list, and signed an agreement on the spot for a 10x5. Thanks Ryan, you are great.
very nice and clean, the customer service was amazing!
Wonderful storage facility. Very clean, super secure. Prices are great too. Staff is extremely helpful and nice. Highly recommend.
Love this place! I really hate having to store my stuff but since I have to do it, SO glad iI picked this place! Customer service is the best and very responsive to any question I have. I deal primarily with Ryan and he is by far the absolutely nicest, most respectful person I’ve ever met. He goes above and beyond to get the job done!
Great service. Super safe.
I have been renting here for two years and I just love it ! ,the customer service that I’ve received has always been amazing . Amber is so helpful with explaining my bill and always being able to help if I need to transfer to a new/ different unit. The storage units are clean and very well monitored by their hundreds of cameras. Overall II have been very happy with the service .
Super easy and convenient. Carlos was a great help when renting my unit.
This is one of the cleanest storage facilities I have utilized within my lifetime, which is impressive considering the location and surrounding activity. Stranded possessions and trash are quickly removed and the bathrooms are tidy. The site is getting a lot of attention from the staff. They clearly appreciate the broader connection between cleanliness and security that is engendered by this level of ongoing vigilance.
My unit practically sparkled when I opened it for the first time!
The best prices are offered to those who pay online. If you are in a rush, I would recommend at least pausing momentarily to consider your real insurance needs before proceeding. That being said, when I encountered a frustrating and untimely obstacle while attempting to access the information I required from my insurance company in order to make an appropriate decision, Amber resolved the dilemma with promptness and grace.
Celeste was very accommodating. She allowed me to stop by the site and tour the facility with a measuring tape before committing to my choice. This was incredibly important to me as I am tiny and had no idea who would be available to assist me in the moments leading up to my move. I was also curious about the dimensions of the entrances to several units—a point of concern that eventually proved to be crucial to the success of my endeavor. She was quite understanding. I happen to know Celeste personally from a previous job—I chose her as my assistant manager—and can vouch for the fact that this degree of consideration is not specific to our shared acquaintance. She is an incredibly warm and pragmatic human being who will happily attend to any sincerely expressed and legitimate need.
I have never rented from US Storage before, but given the competitive pricing and overall cleanliness, this is a choice I will probably be making again in the future. I have already recommended this company to several friends. My move was fast, smooth and surprisingly upbeat…
Access hours recently shortened significantly and I might suggest the company consider at least extending those new hours to 7pm on weekdays.
**This is the exiting portion of the review following the closing of my account: very satisfied with my experience, which provided everything I required. Amber is on her game. Approachable, thoughtful and down-to-earth, she even cared if my truck was okay as I struggled with a broken mirror (granted, I had been a customer there for quite awhile at this point, so we had become familiar with each other, but still—it felt good to know that someone was truly watching out). The new staff members are attentive and responsive. My exit was seamless as they anticipated my needs.
Hi Kristi, thank you for taking the time to share about your storage experience. We appreciate your valuable feedback! We pride ourselves on our customer service and high-quality standards, and are thrilled to hear about your positive experience. We look forward to seeing you again soon!
Friendly and patient customer service
So far so good. Carlos was helpful in picking out the location of our unit.
Secure space with professional staff. Ryan made everything very easy!
Excellent service, dry and secure.
Ryan was super nice and helpful! Everything is very clean and secure. Also the best deal Ive found for storage units in the area.
Great storage space, and a super convenient location for me. Ryan was a big help getting us set up!
Amazing staff. Always very helpful with providing necessary carts, etc. and when I lost my income and had to move out they were exceptionally patient with me and worked on a great deal to make sure I was able to get all of my stuff back. Would recommend to anyone.
Amber has been amazing thu everything. Always goes above and beyond.
All the employees here are awesome and always very helpful and welcoming
By far the best storage center I’ve ever had my stuff at. Shout out to all the employees there who keep everything clean and safe
Highly recommend this storage center and shout out to Ryan for dealing with all the people the other day and staying positive and friendly with us all
Service was great and it went by quickly:)
Clean facility good staff
Quick and efficient. Would use again
Ryan provided excellent service! Thank you :)
Great service, The manager was super helpful. If you need to put stuff up for storage this is your place to do it professional and clean facility.
Amber is such a a character!! She's funny, outgoing and very kind. She showed me around showed me my unit and all! Definitely happy I came here.
Amber helped me out tremendously!!! She was very kind, efficient, and made me laugh. Made me feel welcomed and showed me around!!
Exelente servicio lo recomiendo.
The place is very clean, accessible and secure.
The place is clean and the staff are friendly and helpful. I love that my stuff is safe and secure and monitored by attentitive staff. When I was choosing a place to store my stuff, the current manager Amber sold me on the location. I would highly recommend to anyone looking, 100%.
Very clean quick and speedy
Amber was very helpful and informative!
Great place, Amber was courteous and friendly. She explained everything I needed to know and helped me get it all set up over the phone.
Hi Korinthia, it is wonderful to hear that Kendle was able to provide you with the excellent experience we strive to provide all our customers. We are so grateful for your kind words. We hope to see you soon.
Amber is awesome! She is always super helpful, as is all of the staff including Carlos and Ryan! Love them all!
Great place for storage, friendly and helpful.
Great storage facility experience. Excellent staff.
Every employee has been so helpful, the price is super affordable, the elevator always works and the parking a garage is easy to navigate. I would highly recommend this storage center. They came to rescue when I needed, and the ease of use is a definite bonus! 😊
Ryan and Amber were really helpful in getting me moved in to my new unit from another company. I’m impressed with the security of the building as well as the cleanliness.
Storage here is super easy and convenient. Amber has been very helpful from when I got my original unit to when I downsized. Thank you!
Amber and Ryan!!!! Wow wow wow!!!! They made our move out smooth and hassle free. This storage unit was safe, secure, and everything we needed. Highly recommend!!
Great storage space, been with them for a few years now, Clean and helpful staff.
Great customer service. Thanks Carlos
Courteous, quick, and accurate service by Carlos!
Amber was extremely helpful, friendly & customer oriented! 10/10 Recommend this storage facility
So I have been to a LOT of storage facilities and I must say hands down this is probably the cleanest Facility I've been to yet. These 5 star reviews you see are the real deal. 100% earned! Go see for yourself Amber and Ryan are Fantastic! Total Rockstars! (Apologies if I miss spelled any names, but you know who you are.) Super friendly and helpful! I was very surprised, considering how customer care in a LOT of places has taken a serious nose dive! Bottom line, I highly recommend this place. Rockstar Staff, Very clean and secure! THANK YOU!
-Jeremy
Very friendly and helpful thru entire process . Made experience very pleasant. Thank you Amber is great
Best service ever! Amber rocked and made my exit easy!!! Thanks Amber!!!!
Amber was very pleasant and helpful.
Kept my belongings safe and the staff were very friendly and helpful!
O..M...G... Amber, Ryan, and Carlos are the best! So helpful and always make sure its super clean and safe here! Thanks bunches!!
Carlos was super helpful today! Love this place!
Amazing service, really clean, would highly recommend to anyone. Shoutout to Amber and Ryan for being so helpful!
Amber and team are wonderful to work with. Had a horrible experience with another storage company (ahem, they have orange doors) and found my new storage, building security, and the helpful staff a needed change.
Clean spaces, kind people, and secure units. I highly recommend!
Lovely service lovely folk, clean spaces!
The service was outstanding. Amber the manager was so polite and very helpful from start to finish. She was very accommodating to my son and I. Above and beyond with everything we needed and then some. %100 the best customer service I have had.
Amber was amazing from the time we walked in until we left. She was very polite and very helpful with everything we needed and then some.
Amber knows what is going on.
Good service, accommodating.
Amber is awesome! She is always very helpful and courteous.
It was so easy to reserve a space, the rates are great, and Amber was super helpful!
Amber and Carlos are great staff and have always been amazing contacts to have on site. The facility is extremely clean and safe!
I like the front office lady Amber
Beautiful people!! Seriously, great service. Didn’t have the unit I wanted but found alternate and was promised I’d be notified of openings when available. Thanks!
Very clean and well maintained storage units! Highly recommended! The store manager Amber is awesome and has always been a pleasure to work with. Very helpful with anything that ever came up. If I ever need a storage unit again, I will definitely be coming back here! Thank you!!!
This place is pretty great! Clean as a whistle, well-lit, well-supervised, with great employees. Carlos and Amber are exceptional!
Amber and Carlos were superb at getting me checked into my unit and we're incredibly friendly and helpful.
The entire leasing process was super easy and online! I selected my unit and just dropped by the office for the initial DL check. Very simple. The lot is also extremely secure at a fantastic price.
Hi Kathryn, thank you for sharing. We are so happy to hear of the helpful customer service you received here at US Storage Centers. We are grateful to have you as a customer!
Muy buena atención perfecta experiencia encontré jn espacio perfecto para mis cosas . Les recomiendo a Carlos y Amber .
Carlos & amber was very helpful today in getting us a store room i’ll be recommending this to my family & friends
Awesome service and amazing people!
Staff was very cheerful and helpful. When there was an issue with my unit they went above and beyond to solve the issue and make sure I was satisfied with my unit. Highly recommend.
Amber and Carlos are awesome!
Amber was super awesome when I inquired about a unit!
Returning customer coming back to this place. Always easy to get a unit, and Amber is the best!
Amber is the homie, very helpful
Amber was an incredible help :)
Amber was really professional and very helpful. Not only extremely knowledgeable but nice too. I will recommend others to this place
Amber and Carlos were totally awesome. So helpful and the price is amazing. I would refer anyone to rent here.
So clean, office smells like bubble gum and Amber and Carlos are so stinkin' nice! What I really like is how secure it feels and that I don't have to worry about my stuff getting wet.
I buy storage lockers at auction and got one here! The staff where super friendly and talkative and seemed to really love their jobs. The whole facility is very clean, none of that funky storage facility smell at all!
Amber and Carlos were super friendly when we bought a storage unit.
Amber wasn't feeling good but she was so nice . And Carlos he was great .
THEY WERE AWESOME.
Amber and Carlos at the Powell location are awesome! 😎
amber and Carlos are so nice thank you for all the help.
Went in for some storage unit prices and was given the best customer service by an employee named Carlos. He was friendly and explained all the different options and how payment would work. Not only was the customer service amazing but the entire property was clean and smelled fresh, unlike most storage unit buildings. I will be immediately clearing my current unit and buying one with US Storage Centers.
Amber has consistently demonstrated exceptional helpfulness and a positive attitude. Her availability and eagerness to assist make her a valuable asset. I appreciate her ongoing support.
Facility is very clean and secure. Amber was great to work with.
Amber is Great, Patient and very Respectful. Love Her 😘😘😘
Quick & informative tour of facility. Very helpful and courteous.
Looking forward to working with Amber!
Lower priced than most other storage units around amazing staff Amber is super awesome
Best storage place in Portland area! The manager Amber has outstanding customer service. Friendly, knowledgeable, authentic and great rates as well. I'd rate higher if I could.
Amber was very helpful and nice. She made the registration process quick and easy. The facility is clean.
Amber is great!!! Super helpful!!!
Great experiance! Amber is the best!
You are in good hands with Amber! Very helpful and easy with her support
It was our first time ever renting a storage unit and Amber made it super straightforward and easy for us!
Amber is helpful and understanding!
I’ve been a customer here for 2.5 years and everything is clean, the staff is lovely, and they’ve only raised the rates a moderate amount over the time I’ve been here. I feel like my belongings and my person are safe on the property☺️
Amber is golden. I've been renting here for a year or more. Never had an issue with security, and the place is climate controlled rather well, compared to other storage centers I've visited. Thank you Amber, your recognition as manager of the month is obviously well-earned!
Easy to reserve and the staff is super friendly (shoutout to Amber)
Love the storage! Easy access for my sprinter van and a clean facility. Accommodating! Amber is a fantastic employee! Very helpful and detailed!
Amber was very helpful and friendly. Very clean storage unit/facility.
Amber helped us into our storage unit. Very helpful and polite. Thank you!
This place is wonderful. Amber is amazing! She is very helpful and knowledgeable!
I definitely thought that I’d never need a storage unit, but here I am renting one. I’m very glad that there’s a safe and secure spot in the neighborhood for me to temporarily store some things. The selection of unit sizes was great and the parking area is convenient. Amber was very helpful in checking me in and getting me set up on the first day.
Had a great experience with Amber. She was very helpful taking care of my needs as this was not just a simple storage rental. I would recommend US Storage and Amber to anybody who needs storage
Amber is fantastic! Upbeat, informative and easy to work with. Fabulous
Amber is awesome! Friendly and always able to assist.
Amber was amazing at helping me find what matched my needs and budget.
Amber is the best! Great service and friendly!
Amber was fantastic. Great attitude and super helpful!
Super nice and helpful! Amber is the best! Recommend all my people to her at the Powell location.
Amber is absolutely an amazing 👏 individual. Thank you for so much for all the help. I will definitely be recommending your services to my friends and family.
Amber was fast and efficient… she was courteous and easy to work with… clear with her words and easy to get along with…
Very nice staff and clean place
Very professional and helpful.
Amber is awesome! Very professional, personable, helpful and a hard worker. I recommend US Storage Center for your storing needs.
Amber is amazing and the service is great prices are very reasonable
Amber is amazing she is always straight up with you and looking out for you and yours . The space is always clean and they are always here to answer questions. I enjoy her words of advice on how to save myself time and money . The security is top of the line. Best storage me and my mom have ever came across . Thank you amber !
Great storage center! Amber the manager is amazing and super helpful. The premises is clean and also feels like a safe place. I trust that my unit is in good hands. If I ever needed a storage unit again I would def come back to this location.
This place is wonderful you could not get it a better experience at a storage facility love it and love the people working there
Super friendly management, easy process!
I searched for an affordable storage unit and these are the most affordable prices in this area. Placing a hold on a unit through the website was easy. The next day I received a call from a representative who helped me pick the correct size unit and we discussed a convenient location (I didn't want to be too far from the elevator). She did not pressure me to pay for anything over the phone and understood that I wanted to see the facility in person first. When I arrived I found it to be in clean condition and ample parking was accommodating. Amber showed me a clean, good sized unit, and it was not far from the elevator. We went back to the office to complete the paperwork which was straightforward and quick. Immediately following that, I was loading up a cart with my stuff. The cart fit about 9 plastic bins and I was able to maneuver the cart in and out of the elevator and hallways easily. With the rising crime in this city, I really like their 6am-6pm hours of operation.
This storage facility is clean, secure, convenient, affordable, and has helpful staff.
Amber was very helpful, informative and understanding on my situation. And I'm really appreciated for the time that she spent with me.
Amber the property manager was amazing! Super pleasant and enjoyable!
Excellent manager, great customer service , fair pricing! Thank you for making life just a little bit easier
Super easy to talk to staff. Found exactly what we were looking for with an amazing family experience. The Manager on this site keeps this place clean and very safe. We only gave it five stars cuz there was not 10 to give.
Great customer service, not even my storage and I already feel like a member :)
Amazing staff and easy to access units. I love this place!
My experience with US Storage Centers has been great. Amber (management) is especially easy to talk to and is always smiling and is always more than happy to help. Thank you Amber for your awesome personality and good customer service skills.
Good service, clean location
Amber is full of great info and helps so much. Give her a raise.
I really appreciate Holly and Amber. They were kind and efficient and made sure that we felt welcome. While unloading a 26' uhaul, a couple of us were standing at the door to make sure the rest of us were able to load an entire house full of items, and Kendall (who I guess is the asm SOMEHOW) came over and was incredibly rude to us in his delivery of the fact that we would be fined $50 for keeping the doors open. While I understand that there are rules, the delivery of this message was out of line. He was absolutely unkind. When I went to return a cart that I had rented to the office, I also attempted to let him know that his delivery of this message was rude. He doubled down and interrupted me and was rude again. Then as I turned to leave I saw that on his computer he was playing a video game, I was interested and asked him what he was playing and he responded that he was working on personal stuff. 0/10 for Kendall. What a jerk.
Hi Jenessa, thank you for taking the time to share your feedback, and we sincerely apologize for the negative experience you had. We highly value the input of our customers and aim to provide a positive and welcoming environment. We understand the importance of clear communication and professionalism. We would like to speak with you more about this situation. Please send your best contact number to
[email protected] and a manager will reach out to you.
Everything is always clean, the staff are the nicest most helpful people, I just love Amber and US Storage has the most competitive prices in Portland. I would and have recommended US Storage to my friends and family.
Great experience and good vibes
Wonderful service! Amber is amazing!
Celeste and Amber are the best. I made a reservation on my way to Portland from LA and they were so reassuring that I can get a storage within my budget and size needs because I was bringing everything from my apartment. So I had a worry free 14 hours drive. Thank you for everything.
Hi Ginaluz, thank you for sharing about your convenient reservation process! We are thrilled to hear of your worry-free storage experience here at US Storage Centers.
Well I have to say I'm very happy with the service that I've had since I stored my things from day one. I would recommend this storage facility to family and friends. Thank you Amber for your services!!
Amber and Holly were extremely pleasant and helpful and thoroughly explained all the necessary information needed to acquire the unit I was looking at.
Holly and Amber were awesome. Visited today to purchase some stretch wraps super friendly customer services! if i ever need a storage unit i’ll come back to rent!
Amber and her assistant provided me with all kinds of wonderful information for my packing needs. Their friendly and respectful customer service really made my day.
Fast friendly and very helpfully
The facility is clean and I was greeted by Amber upon arrival. She is friendly, polite, and professional. I appreciated her help navigating the storage center. Thank you!
What a wonderful storage experience. Much love to Amber and Kendle for their thoughtful and caring service. Units are very secure and the facility is a very dope liminal vibe. Thanks US Storage Centers!
Awesome and friendly property manager at the SE Powell location. Clean and secure facility. Very limited parking space.
Love this place! Amber is so sweet and she's such a great help!
Great Storage Center! Environment is kept very clean and professional. Amanda goes above and beyond with her customer service, always going out of her way to provide any assistance needed! :)
Great customer service, insurance, and units.
Amber was very helpful and kind she is the best !
We moved to SE Portland & found US Storage Centers off Powell. The facility is clean & feels safe. The parking/loading area is easy to access and unload from. Amber is energetic, charismatic & helpful. We arrived 30 min before closing and she was so kind to let us stay 15/20 min late to unload our u-haul, for which we were very grateful to avoid having to extend our rental and park overnight!!
Overall, this storage facility is wonderful and feels safe and has lots of options. I was able to easily set up auto pay online.
The only downside of this facility is that it is only open certain hours and you cannot access it after-hours. So you have to pay attention to the opening hours! But the bright side is that there’s always someone on property during open hours.
Overall one of my fav rental facilities I’ve rented with ✨
Fantastic service! Kendle Hannah was a great help.
Super clean and safe place
Kendall, Amber and Celeste have been a dream to work with. These units are super safe and the staff is amazing! Patience is a virtue.. xoxo AK
Thank Amber for the amazing service once again. Had a 3rd party moving service come in upon vacate and she helped guide me through the process from many states away. I’m very grateful!
Hi Anthony, thank you for taking the time to review our storage facility. Customer service is a top priority here and we are happy to hear of the positive experience you've had with our amazing staff! Looking forward to seeing you again soon.
Amber and Kendall are the best!!
Wry good customer service
Amber was really cool! She was super polite, informative and has a super cheery attitude@ Her hospitality is truly one of a kind and the reason why I rented a unit!
Friendly, affordable, and clean! Highly recommend this spot for your storage needs.
Hi Simone, thank you for your positive feedback! Your recommendation will surely be helpful to others who are looking for reliable storage options. Thank you!
The office and site look new and are very clean. The employees are friendly and helpful; all of my questions were answered. My unit is inside and can only be accessed with my unique code. It is also climate controlled, which means it is heated in the winter. In the summer, due to the concrete construction, the unit will stay naturally cool without A/C. The prices are comparable and the location is a 15 minute easy drive.
Hi City, thank you for leaving your feedback on our facility. It's great to hear that you've enjoyed our latest amenities.
Hi Felicia, thank you for taking the time to rate our Portland facility. We'd like to hear more about your recent visit, and learn of ways in which your storage experience could be improved. Please email
[email protected] to further connect. Thank you!
The property manager was phenomenal with service affordable and friendly
Hi Arthur, thank you for your kind words! We're delighted to hear that our staff has been very friendly and personable. Providing excellent customer service is a top priority for us, and we're glad that our team has made a positive impression on you.
Everyone is super friendly, helpful, and patient with all my questions. The units are clean and the facility seems safe. Highly recommend
Hi Ana, you're very welcome! We're delighted to hear that our staff provided you with helpful and patient service. We appreciate your kind words and are thrilled to know that you had a great experience with us.
Love this all staff is amazing
Hi Kari, thank you so much for your kind words! We're thrilled to hear that you love our storage facility and find our staff to be amazing. Providing exceptional service is our top priority, and we're grateful for your positive feedback.
It was always clean and I felt like my things were secure. It was a little difficult to navigate the 6 o'clock closing time with my work schedule but it wasn't unmanageable. The staff was my favorite part of the experience. Amber helped me and my wife wonderfully with all of our storage needs. Thank you!
Hi Chris, we're delighted to receive your positive review! It's fantastic to know that our service exceeded your expectations. Don't hesitate to reach out if you need anything else—we're here to make your storage experience exceptional.
Friendly staff. Clean facility. Easy access. Reasonably priced.
Hi Glenn, thank you for sharing. We are so happy to hear of the helpful customer service you received here at US Storage Centers. We are grateful to have you as a customer!
Hi Lily, thank you for sharing. We are so happy to hear of the helpful customer service you received here at US Storage Centers. We are grateful to have you as a customer!
Amber and Kindel, walked me through everything and were very helpful!
Hi G J, thank you for your kind words! We're delighted to hear that you had a great experience with us. It's always rewarding to know that our efforts made a positive impact.
What a great facility! Good location, good value for pricing, clean, and best of all, it feels safe. The managers Amber and Holly were both wonderful - they make a fantastic team and you can tell they genuinely care about their work and making this place a safe and pleasant experience for folks. I was in need of a storage unit due to selling my home and downsizing into an apartment. I really appreciated how Holly and Amber were so generous with their time and let me tour the building and see several different units in different configurations to determine what would ultimately work best for my needs. I toured a few storage facilities during my search for a space and this place is definitely better quality than the other typical chains.
Hi Amber, wow! We couldn't be happier to receive your positive comment. It means a lot to us that you enjoyed your experience with us.
Holly is the BEST!
Hi Aaron, that's wonderful to hear! It sounds like Holly has provided you with exceptional service and has left a positive impression on you. Please visit us anytime!
Best customer service! And they always help remind me to pay my bill on time. I love Amber and Holly!
Hi Rayme, thank you for your review. It's great to hear that you've had a positive experience with us and that Amber and Holly have been helpful in reminding you to pay your bill on time!
Even though I do not have a storage unit myself sorry facility. The gentleman that assisted my friend with her unit and his customer service was phenomenal. I was really shocked, or more or less thrown off guard. walking in to use the restroom and was greeted with a smile, no attitude or judgement as quite often happens, and no hesitation to point out right where the restroom was.
I also was shocked at how genuine he was when he helped my friend and how at ease she was at the end of the transaction due to his deligent work ethic and great vibe he brings to the company.
Hi Chelsey, it's great to hear that the gentleman who assisted your friend provided phenomenal customer service. If you or your friend have any further questions or need assistance in the future, feel free to let us know.
Hi Sasha, thank you for sharing. We are so happy to hear of the helpful customer service you received here at US Storage Centers. We are grateful to have you as a customer!
Amber has a positive attitude, and is friendly, and helpful.
Hi Allison, thank you for taking the time to leave a positive review for Amber! We are delighted to hear that she provided you with friendly and helpful customer service.
Love the staff, love the convenience, kinda hate the hours of operation (6 AM - 6 PM), but overall this place rocks! It’s clean, it’s safe, and without a doubt I know our things are safe here. Shout out to Amber & Holly, thanks for taking care of us ladies!!
Hi Kassi, it's great to hear that you had a positive experience with the staff and convenience of the storage facility! While the hours of operation may not be ideal for you, it's good to know that the facility is clean, safe, and that you feel confident about the security of your belongings.
Super friendly staff!!!! Highly recommend
Hi Isabella, thank you for sharing your positive experience with our friendly staff! It's great to hear that you had a pleasant experience and would recommend it to others. If you have any specific feedback or suggestions on how we can continue to improve our services, please don't hesitate to let us know.
Amber the Manager is simply amazing! She's very good at what she does. Very personable, very helpful and very knowledgeable.
....upper management, you need to give this employee "Amber" a pay raise; she could probably handle more responsibility too. Amber is Killin it at US Storage on SE Powell Portland, OR.
Hi Casey, thank you for sharing your positive experience with Amber at our facility in Portland, OR. It's great to hear that our staff was able to go above and beyond to provide exceptional customer service and support. If you have any further questions or concerns, please don't hesitate to reach out.
i totally forgot her name, but the bubbly lady (assistant manager ?) behind the counter was very friendly and went out of her way to accommodate us and make sure we got everything stored and tucked away with ease.
Hi Hunter, we're happy to hear that our assistant manager was able to assist you in a friendly and accommodating manner. Thank you again for your positive feedback.
Great and patient customer service by Kendall
HI Rebekah! At our facility, we believe that providing exceptional customer service is key to ensuring a positive experience for our customers. We are fortunate to have a team of dedicated and knowledgeable staff, like Kendall.
Amber was great!
Hi Joe, thank you for leaving your feedback. We're happy to hear Amber was able to help you with your move in experience!
Kendle and staff have always been super helpful and make storing my things a lot less stressful. Good clean facility.
Hi Nicholette, thank you for your positive review! We're happy to hear that our staff provided you with excellent customer service. We value your business and appreciate your kind words. If you ever need anything in the future, please don't hesitate to reach out to us.
Hi Lacey, thank you for leaving a review at US Storage Centers. We'd love to hear more about your feedback on our facility. At your earliest convenience, please email us at
[email protected] with more information about your recent experience. We look forward to speaking with you.
This is THE GREATEST EXPERIENCE! Thank you all so much.
Clean, great management, friendly, awesome surveillance- feel protected. Five stars!
Hi Holly, thank you for all your kind compliments. Come visit us again!
Amber was great! The site was clean and secure.
Hi Matt, we're so happy to hear about your great storage experience with us. Come visit us anytime.
Loveddd my girl Amber she’s so sweet and is very good at communicating information
Hi Lil T, we appreciate your feedback and are happy to hear you are pleased with our high-quality services. Looking forward to working again with you in the future!
Superb facility— Holly was informative and kind.
Hi K Wert, thank you for your kind words! We're thrilled that you had a great experience with us and look forward to serving you again in the future.
Holly is so helpful! I highly recommend her to anyone
Hi Quentin, it's wonderful to hear that you had a positive experience with us! Thank you for taking the time to share your feedback.
Holly is an incredible helper and great communicator. She helped me through any issues or concerns I may have had with storage needs. Amber was also helpful and kind. Appreciate their patience and understanding!
Hi Jazzmine, we appreciate your review and are happy to hear that you enjoyed our product/service. Thank you for choosing us!
Amber is so helpful and awesome.
Hi Jolly, your feedback means the world to us! We're thrilled that you had a great experience and appreciate your business.
Great experience and friendly staff at a convenient and affordable price. I loved this place!!!!!
Hi Joshuah, thank you for sharing your storage experience. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation.
Amber is great
Hi Ford, it was a pleasure serving you. We really appreciate you taking the time to share your feedback. We're glad Amber was able to provide you with the best customer service. We hope you'll come and see us again soon!
Kendle the property manager I worked with was very helpful in answering my questions and showing me different units. The facility seemed secure and clean.
Hi Ashley, thanks for sharing your review with us at BullsEye Storage. It is wonderful to hear that Kendle was able to provide you with the excellent experience we strive to provide all our customers. We are so grateful for your kind words.
Excelnt storage is clean heated and excellent customer service
Hi Michael, thank you for storing with us. We hope to see you soon.
Hey can't complain about us storage they have good service n I will have to give it to amber
Hi Miguel, we appreciate your feedback and are happy to hear you are pleased with our high-quality services. Looking forward to working again with you in the future!
I came by to look at extra storage for my home. Holy was very helpful with giving me the information i needed about US Storage and pricing for the space i would need.
Hi S G, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read your review.
Great and clean place
Hi Zenia, we are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers.
Of course! Here's an alternative five-star Google review for US Storage in Portland, Oregon, highlighting the excellent service provided by employee Holly:
I recently rented a storage unit at US Storage in Portland, Oregon, and I had the pleasure of working with Holly. From start to finish, Holly provided exceptional customer service and made the entire process a breeze.
Holly was incredibly patient and helpful in answering all of my questions and addressing any concerns I had. She even took the time to show me around the facility and helped me choose the perfect unit that met my needs. Her friendly and professional demeanor made me feel confident in my decision to choose US Storage.
The facility itself is top-notch. It's clean, well-maintained, and secure. I appreciate the gated access and the fact that the facility is monitored 24/7. It gave me peace of mind knowing that my belongings were safe and secure.
Overall, I highly recommend US Storage in Portland, Oregon to anyone looking for a great storage solution. And a special shoutout to Holly for her exceptional customer service and for making my experience such a positive one!
Hi Kevin, thank you so much for your feedback and taking the time to post this review. We are glad to hear you about your positive experience with the facility gate and video recording we provide to our customers. We look forward to seeing you again!
Amber and Holly were absolutely amazing when I came in on a emergency and needed a storage unit asap! They were really friendly and courteous to my needs. They acted promptly and even helped me bring some of my belongings to my unit. I truly appreciate their business with me and I plan to let people know that this is the place to go for all your storage needs. Awesome job ladies!!!! ☆☆☆☆☆
Hi Kristina, thank you for taking the time to write about your self storage experience! Our team of professionals and Amber and Holly are dedicated to providing you and everyone else who visits US Storage Centers with the best customer service. We appreciate your business!
WOW! Amber and Holly gave us the most incredible tour and sold us on JUST the right space for us, at JUST the right price! We were floored with their impeccable customer service! Thank you both so much, if y'all see this!
Hi Dragon, it was a pleasure serving you. We really appreciate you taking the time to share your feedback.
Amber the best without a doubt
Hi Cesar, thank you for your kind words. We're sure Amber will be happy to hear your thoughts on her service.
Amber Strickland the site manager made it to where everything I own didn't get auctioned off. She really is an awesome manager and a good person. I would recommend us storage centers to all my friends family and strangers as well to check them out. She really gave me the feeling like she actually cared I was about to loose everything I own. The facility is well kept very clean nice and warm inside so no need to worry about ur belongings molding. I've been with these guys well over a year and other than the access hours closing at 6 pm I wish it went back to 9 pm. Either way that's obviously for safety reasons and making sure ur belongings are safe and storages not broken into, other than the access hours thier is absolutely nothing I can complain about. And once again miss Strickland u are an angel sent from above I can't thank you more for being the rock star u are.
Hi Shawnasy, thank you for sharing your storage experience. It is wonderful to hear that Amber was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Holly helped me out like no other. Thank u So much....
Hi Jimmy, it is wonderful to hear that Holly was able to provide you with the excellent experience we strive to provide all our customers. We are so grateful for your kind words.
Amber is the absolute best! She’s made the moving experience nothing short of easy and the best it could be. Thankful for her. She’s always a breath of fresh air with her good attitude, quick wit and personality. Thank you Amber
Hi Heather, we're so glad to hear that your move in process was fast and easy. Come visit us again!
Kendle is friendly and helpful and funny and I highly recommend this location and his assistant property management expertise!!
Hi Aly, thank you for sharing your storage experience. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation.
Hi Raelene, thank you for sharing. We are so happy to hear of the helpful customer service you received here at US Storage Centers. We are grateful to have you as a customer!
Team Amber all the way! Great service thanks so much for all your help!
Hi Mary, we appreciate your feedback and are happy to hear you are pleased with our high quality services. Looking forward to working again with you in the future!
Amber was pleasant great smile and extremely helpful
Hi Linda, thank you for your kind words. We pride ourselves on our excellent service. We're thrilled Amber was able to help you throughout the entire process.
Amber US Storage 61st & Powell
Hi Warren, thanks for taking the time to rate us! We appreciate your business!
I use the storage center off of Powell and 62nd. I have two units and when I rented my second unit, it was in the middle of the month thus I wouldn’t be able to access until the 1st. Amber enthusiastically showed me the unit and invited me to start using it as soon as I wanted. It was empty, clean and no one was renting it at the time. She gave me a key and was so helpful and pleasant. She always says hi to me by my name and genuinely seems happy to see me. She’s always willing to go above and beyond for the customers. She’s my “go to” person at the storage center.
Hi Lisa, we're thrilled to hear that you were happy with our service! Thank you for choosing US Storage Centers for your storage needs!
Hi Jett, thank you for sharing. We are so happy to hear of the helpful customer service you received here at US Storage Centers. We are grateful to have you as a customer!
The employees are so sweet every time I go in to the office. The storage facility is kept clean!
Hi Ashley, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience!
Perfect storage! I feel safe leaving my stuff. The staff is super friendly. My go to for storage needs.
Hi Carina, thank you for your feedback. Customer service is our top priority so we're glad you had a good experience with us.
Hi Margaret, thank you for sharing. We are so happy to hear of the helpful customer service you received here at US Storage Centers. We are grateful to have you as a customer!
Hi Miguel, thank you for sharing. We are so happy to hear of the helpful customer service you received here at US Storage Centers. We are grateful to have you as a customer!
Most amazing empolyeee KENDAL
Hi Kari, thank you for rating US Storage Centers! Please let us know if you have any suggestions to improve our facility. Thanks!
Amber is amazing! Very friendly, efficient, and welcoming. Super secure building.
Hi Tiffany, thank you your compliments. We appreciate your feedback on our services.
Nice folks, easy to use storage, simple as that.
Hi Jacob, we hope your move in was fast and easy. It's our pleasure having a customer like you. Thank you!
Quick easy setup. Amber had great customer service as well. Would recommend this spot to anyone looking for a well priced storage unit.
Hi Wrath, happy to help you with your setup! Thank you for your business!
Very friendly and helpful on the phone and in person.
Hi Steve, we're glad to have helped you on and off the phone. Please let us know if you need anything else! Thank you!
Hi Dana, thank you for rating US Storage Centers!
Awesome staff amber was very nice!
Hi Salem, we definitely pride ourselves on our exceptional staff. We want you to have the best experience possible so we make sure to equip ourselves with the best staff. Happy doing business with you!
Great experience!
Hi Joe, thanks for commenting on our business. We're so glad you had a great experience at our facility. We hope to see you soon!
great sign up was smooth
Hi Trina, we're happy to hear that you had an exceptional storage experience at US Storage Centers! And we can't stress enough how convenient our moving in process is. Thanks for sharing with us!
Friendly professional patient.
Hi Victoria, thanks for sharing your review with us at US Storage Centers. It is wonderful to hear that our staff were able to provide you with the excellent experience we strive to provide all our customers. We are so grateful for your kind words.
Clean and dry
Hi Shawn, we are thankful for your feedback and grateful to have you as a customer. We hope to see you soon!
Hi Humberto, we appreciate you for leaving a rating! We'd love to hear more about your recent experience!
Amber was great
Hi Joe, thank you for the rating!
Great Space to store your stuff. Amazing staff that will get you in the unit fast. Can't recommend them enough!
Hi Antony, thank you for sharing your storage experience. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation.
amber strickland was awesome. Very attentive to my storage issues that she fixed. Please ask for her if you are renting storage.
Try this storage unit
Hi Wily, thank you so much for your feedback and taking the time to post this review. We appreciate your business!
Amber is always so kind and helpful, been awesome to work with these storage units.
Hi Kat, thanks for rating us! We make it a priority to provide excellent customer to everyone.
Staff is great!
Hi Jaysin, we are thankful for your feedback and grateful to have you as a customer. Our staff will be happy to hear your feedback.
Very clean
Hi Steve, it was a pleasure serving you. We really appreciate you taking the time to share your feedback.
Great service. Need later gate hours
Hi Jody, thank you for your feedback on our access hours. It’s important to us that you feel appreciated as our customer. We want you to know that we are here to improve our facility to make your experience better.
Amber Strickland at 6191 South East Powell boulevard Portland Oregon 97206 was very helpful. When I asked for TV boxes she said no that they did not have any for sale. PolitelyAsk me to wait for one moment. Went in a back storage area for one moment. Came back out to TV boxes. And told me that I didn't have to pay for them. When I told her I wasn't able to carry them in my car I would have to come back with the truck the next day she told me she would save them for me and she did. She was awesome. Thank you Amber Strickland.
Hi Judith, we appreciate your feedback and are happy to hear you are pleased with our high-quality services. Looking forward to working again with you in the future!
Hi VVIDAA, thank you for leaving a rating. Please let us know if we can make any improvements to make our facility more comfortable.
Great experience, super polite and helpful and very friendly! And charismatic!
Hi Mariana, it was a pleasure serving you. We really appreciate you taking the time to share your feedback. We're glad our staff were able to provide you with the best customer service. We hope you'll come and see us again soon!
Kendle provided great service. I will come back for future storage needs.
Hi Mark, thanks for taking the time to rate us! We appreciate your business!
Hi Jonah, we'd love to hear more about your positive experience at our Powell facility.
Hi Gray, thank you for leaving a rating. Please let us know if we can make any improvements to make our facility more comfortable.
Amber is a life saver! I had no idea what I needed and she got me all squared away. Professional, compassionate, and knowledgeable!
Hi, we take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation.
Hi Drake, thank you so much for taking the time to post this review. We appreciate your business!
Hi Nate, we're glad you had a good experience! We hope to see you soon.
Amber was very professional and straight to the point about rules and property expectations, very clean and safe location.
Hi Charity, we always want to be transparent and provide all the information necessary for all our customers. We're glad you had a positive experience.
This storage unit facility is super, suuuper secure and their monthly rates are very reasonable. I'd recommend them to anyone in the Portland area who needs somewhere safe, clean, & affordable to store their stuff.👍🏻👍🏻👍🏻
Hi Caitlin, we're glad you had a good experience at our facility! We will be sharing your feedback amongst our team. We appreciate your business, thank you again!
Easy setup. Very helpful service. Thanks!
Hi Nate, we're so glad setting up everything was easy! We're always happy to service customers like you!
Hi Kijana, thank you for taking the time to review our facility. We'd love to hear your feedback! Hope to hear back from you soon.
Convenient location. Keep clean
Friendly service
Hi Nui, we are grateful that you took time to leave us this review. We try our best to provide friendly and convenient service to all our customers.
Very friendly, happy people, and they were extremely helpful
Hi William, we're thrilled to hear that you were happy with our service! Thank you for choosing US Storage Centers for your storage needs!
Clean place. Great service
Hi James, thank you for sharing your storage experience with us. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation.
Hi Jeremy, thank you for leaving us a rating! We appreciate it.
Kendle is absolutely amazing!He helped me with everything I needed to know and helped put a smile on my face after a really bad day!
Hi Ashley, we're so glad Kendle was able to assist you with everything! We appreciate your business.
Good service and a clean building. Thank you.
Hi Chris, thank you for reviewing our Portland facility in Oregon. We pride ourselves on our customer service so we're glad to hear you had a positive experience with us!
Amazing service
Hi Jess, thank you for your kind words. We pride ourselves on our excellent service. We're thrilled our staff were able to help you throughout the entire process.
Super clean brand new facilities ran by just the nicest people! Amazing price for the middle of Portland.
Hi Erin, thank you for taking the time to review our Portland facility in Oregon. We are thrilled that you loved your experience; our staff will definitely be happy to read your review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
kind staff clean facility
Hi Caitlin, it is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We are so grateful for your kind words.
Amber has been such a big help. It's super affordable and such a nice and clean facility.
Hi Aleshia, thank you so much for leaving us a review. I'm sure Amber was great to work with and we're glad your experience throughout the facility was nice.
The women that work here are super nice and practice some of the best customer service I've ever seen!!!! Love this place and the staff here A plus!!!! Come here!!
Hi Ryan, thank you for your kind response. We make it a priority to provide the best customer service with everyone we work with.
Excellent place, clean facility
Hi Ish, thank you for your kind response. We are thrilled that our facility met your expectations.
Hi David, thank you for leaving us a rating. We'd love to hear more about your experience.
Got a unit through an auction and it was a great experience. Staff was friendly and amazing?
Hi Alberto, thank you for sharing your storage experience! It is wonderful to hear that our staff was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
This lady kills it in the storage game hands down
Good work amber
Hi William, thank you for taking the time to leave a response. We are glad that Amber took great care of you.
Very friendly staff! Clean facilities
Hi Ian, we make it a priority to provide excellent service to our customers. We're glad you had a great experience at our Powell facility in Portland.
Amber was great. The facilities were super clean and the pricing was good. I would recommend.
Hi Ted, thank you so much for your feedback and taking the time to post this review. We appreciate your business with us.
Love this place. Spotlessly clean and great staff!
Hi Chris, thank you for taking the time to share about your storage experience. We are so happy to hear you love it!
The team over here is really really kind and helpful.
Thank you for sharing your feedback on our kind and helpful staff!
Thank you for rating US Storage Centers, Zach!
Great personalized service. Very happy with our choice for summer storage. Very clean and high level of security. We'll be back for all our future storage needs
Hi Jim, thank you for reviewing our Portland storage facility. We appreciate your feedback!
I called to figure out prices and how big the storage units were since I was moving and the lady I was talking to her name was Amber she was amazing answered all my questions and took her time explaining everything I needed to know if I do decide I need a storage I will definitely take me business there. And hopefully Amber will be working!
Hi Rachel, we're so happy to hear of the amazing customer service you received from staff member Rachel. Thank you for choosing US Storage Centers!
Thank you for rating US Storage Centers!
🔥 they did us right!
We appreciate your feedback, Imani!
Friendly people. Clean office.
Hi Sheila, thank you for taking the time to review US Storage Centers in Portland, OR. We appreciate your feedback!
Amber is always amazing and kind, really enjoy renting here.
Taylor, we're thrilled to hear of your positive storage experience and that you enjoy renting with US Storage Centers. We appreciate your feedback.
Property manager and staff is amazing!!
Hi Maestro, thank you for the feedback! We're always happy to help.
Amber is amazing
John, thanks for reviewing US Storage Centers!
Ash, thanks for rating US Storage Centers!
Amber is awesome!! Staff handles all cares wonderfully :)
Hi Lea, thank you for sharing about the wonderful customer service you received. We're grateful to have you as a customer!
Nice people. Celeste and Amber super helpful!
Thomas, we appreciate your feedback and look forward to seeing you again soon!
Amazing service! Very friendly and helpful.
Hi Haley, thank you for taking the time to review US Storage Centers in Portland. We're thrilled to hear of the amazing service you received during your recent visit!
The employees are so caring and helpful. I had the wrong locker number, went to the wrong elevator, they took the time to show me the ropes to keep it easy. I appreciate you Amber and Celeste!
Hi Christine, we appreciate your feedback! We pride ourselves on our customer service, and are so happy to hear of your recent storage experience with out staff members.
Alex, thanks for rating US Storage Centers!
Super nice people. Celeste and Amber were great to work with!
Jessica, thank you for taking the time to share your feedback about our nice staff! We look forward to seeing you again soon.
Thanks for rating US Storage Centers!
This place is great!
Alonzo, thank you for taking the time to review our Portland facility. We appreciate your feedback!
Excellent best service by amber the property manager
Hi Antoinette, thank you for sharing your feedback about our excellent customer service!
They are awesome!!
Hi Meloney, thank you for reviewing our facility. We appreciate the feedback!
Amber is very professional I'm manner and attitude.A pleasure to work with!!!
Lawrence, thank you for taking the time to review our Portland facility. Customer service is a top priority here at US Storage Centers, and are thrilled to hear of your recent experience.
Really good security and fair pricing!
Thank you for taking the time to review our facility and share about our security and fair pricing! We appreciate the feedback.
Great setup and staff !
Ben, thanks for reviewing US Storage Centers!
Excellent storage place! If you're in while Amber and Celeste are working, let them treat you to a few laughs!
Hi Joseph, thank you for taking the time to share your experience with us. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience with Amber and Celeste! It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help if anything comes up.
Caring and great people. I've had nothing but good service with them.
Hi Michelle, we’re glad you had a good experience with us. Its customers like you that make our job wonderful. We appreciate your business!
Hi Nai, Thanks for taking the time to rate us! We appreciate your business!
Very nice people-
Hi Lisa, thank you for your kind comment. Nothing makes us happier than hearing a positive experience about our hardworking staff. It is our pleasure working with you.
Hi Ryan, Thanks for taking the time to rate us! We appreciate your business!
Clean facility and very friendly onsite management!
Hi Kyncade, thank you for your kind feedback! We are thrilled that you loved your experience.
Hi Keith, thank you for leaving us a rating! We appreciate it.
Amber was the best!! Super friendly and informative!!!
Hi Alison, so kind of you to leave a response about your experience with Amber. We are very proud of our friendly and engaging staff members. Glad she took care of you.
Best place for storage!! Celeste is awesome! Explained everything clearly and has great conversation! 10 stars if I could!!
Hi Elijah! We’re so glad you enjoyed your experience with us. We strive to be as transparent and open with all customers, so they know exactly what’s going on throughout the entire process. Best wishes to you.
Some of the best customer service I’ve had in many many years very helpful with going above and beyond made my moving in of my storage unit the greatest it could have imagined.
Hi Ron, thank you so much for the feedback! We are thrilled to hear of the excellent customer service you received during your recent visit. We look forward to seeing you again soon.
Amber was super helpful and made the move in process easy!
Hi Jax, thank you for sharing your feedback with us! We're glad that US Storage Centers provided an easy move-in process for you.
Staff helpful and informative.
Hi Clint, thank you for reviewing our self-storage facility in Portland. We are happy to hear of your experience with our helpful and informative staff!
I just rented a 5 x 7 from Amber who is a joyful and sunny person. she’s just happy and here too please. There is a couple hidden fees that were a surprise to me, but I guess those are everywhere. This building is very secure and I will be comfortable Storing my belongings here.
Hi Juanita, thank you for reviewing our storage facility. We appreciate your feedback and look forward to seeing you again soon!
Rye, thank you for taking the time to rate US Storage Centers in Portland, OR!
Came in on a mild construction day but Amber (property manager) was wildly accommodating in spite of it all! Super friendly service. Clean, cool and convenient facilities! And great online deals!
Hi Nik, thank you for sharing your feedback on the accommodating customer service you received here at US Storage Centers!
Facilities are clean, secure, well lit and Kendle offered great customer service getting me setup.
Hi Hannah, thank you for taking the time to review US Storage Centers. We are happy to hear of the great customer service you received during your recent visit. Looking forward to seeing you again soon!
The one on powell is wonderful,the people are great and everything is well organized. Kendal was great, we even chatted after I had moved my boxes for a sec.
Also Amber was very helpful to me and my son as well
Hi Brandon, thank you for sharing your feedback about our wonderful staff and the helpful rental experience you had here at US Storage Centers!
Amber was very helpful and detailed in her tour and advice
Hi Christopher, thank you for reviewing US Storage Centers. We appreciate your feedback!
Amber was lovely
Kyle, we appreciate the feedback on our US Storage Centers facility in Portland, OR. Thank you!
Thanks. Amber was great. And Kendle was great too.
Leith, thank you for taking the time to rate US Storage Centers in Portland, OR. We appreciate your feedback!
Max, thank you for rating our storage facility!
Amber is a very nice and helpful staff member !
Hi Lucas, thank you for taking the time to review our US Storage Centers in Portland. We appreciate your feedback!
Amber was lovely. She was professional, friendly and apologetic to us for the wait.
When I found out she was working alone I felt great compassion for her and was even more
Impressed by her ability to manage multiple things at once.
I spoke to someone on the phone who was helpful, but It would have been good for them to pass on to me that Amber was down a staff person. She did let me know Amber was busy cutting locks which didn't give me a true picture of situation.
All in all Amber's professionalism more than made up for the wait.
She was detailed and very clear in her explanation of how to navigate the key and elevator, also showing us where the restrooms were. A plus service.
Carrie - SE Portland
Hi Carrie, thank you for taking the time to share your feedback about our staff at the Portland facility! We are glad to hear that Amber provided you with the excellent customer service we strive to provide all of our customers.
Thanks for rating us, Tammy!
Hi Kyle, thank you for taking the time to rate our Portland location!
it’s clean and fit my stuff but they randomly stopped letting people enter to get their stuff after 6PM… the lady left me stranded there with my mirror that was unable to fit in my car and when i tried to get back in to return it to storage unit, she wouldn’t let me in… in the midst of moving, the last thing u want is a surprise like this so make sure you call before you go because im not sure what the hours are anymore.
Hi Bayann, thank you for taking the time to review our facility. We appreciate your feedback. Our access hours are 6am - 6pm. Please email
[email protected] if you'd like to further connect with a manager. Thank you!
Great people and a clean, secure facility.
Tony, thank you for taking the time to rate our storage facility!
Amber, Celeste, and Kendle always are so fun and give their fullest customer service with stellar personality. Couldn't be happier with the site and the people working it. Would be more than willing to recommend.
Hi Alyssa, thank you for taking the time to share your feedback with us. We are happy to hear of the great customer service you received during your recent visit! We look forward to seeing you again soon.
Hi Kaiah, thank you for rating US Storage Centers in Portland, OR!
Great customer service, friendly and easy to understand. Amber.
Hi Austin, thank you reviewing our Portland facility. We pride ourselves on our customer service, and appreciate your feedback!
Very impressed by the facility and the staff! Kindle and Amber were both very helpful and friendly. I feel very good about storing my stuff here!
Hi Mark, thank you for taking the time to share your feedback about our helpful and friendly staff! We are happy to hear about your positive experience storing your belongings here at US Storage Centers.
Caren, thank you for taking the time to rate us!
Mallory, thank you for rating US Storage Centers!
Staff is fantastic!!
Hi Caitlin, thanks for sharing your feedback about our fantastic staff! We appreciate you choosing US Storage Centers for all of your storage needs and look forward to seeing you again soon.
Clean, safe place. And amber was a great help. ThanKS so much :)
Hi Jacob, thank you for taking the time to leave us a review. We appreciate your feedback and are happy to hear of your storage experience at our clean and safe facility!
Amber Celeste
Hi Christopher, thank you for taking the time to share your feedback with us. We look forward to seeing you again soon.
Hi Wendy, thank you for rating US Storage Centers.
This business and kendle the gentlemen who works the counter is just amazing absolutely the greatest business ive dealt with in a long time compassion empathy and just all around caring for their customers you dont see it too often anymore I recommend this business 10 out of 10
Hi Rae, thank you for taking the time to review and rate our facility. We appreciate your feedback and are grateful to have you as a customer!
Thanks for rating our Portland storage facility, Wade!
Amber was so sweet and helpful. 10/10 thank u
Summer, thank you for reviewing US Storage Centers in Portland, OR. We appreciate your feedback and are happy to hear of the helpful service you received during your storage experience.
Amber rocks! Extremely helpful and kind.
Hi Tony, thank you for sharing your feedback!
I've been using this facility since October and it's been great so far. Everyone has been very helpful and wonderful to work with. Amber and Celeste always help out if I ever have questions or need anything. Convenient location for me to start or end my day at as well.
Hi CJ, thank you for taking the time to review our Portland storage facility. We are thrilled to hear of your positive storage experience, and are grateful to have you as a customer!
Thanks for rating us, Clarence!
Amber was amazing!
Hi Bertram, thank you for reviewing our self-storage facility! We are happy to hear of the amazing customer service you received here at US Storage Centers.
Jose, thank you for taking the time to rate US Storage Centers in Portland, OR.
Clean, bright, friendly staff and security doors and cameras.
Eli, thank you for taking the time to review our clean, bright, and friendly storage facility. We appreciate your feedback!
The staff is nice and helpful, but I’ve been less than impressed with the organization itself.
Hi Greg, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Call us if there is anything, we can do to assist you.
Amber and Celeste are very helpful
Jadryn, thank you for taking the time to review our US Storage Centers facility!
Love this place. Amber & Celeste are professional and so helpful!!
Hi Marie, thank you for sharing about the professional and helpful service you received at our Portland facility!
Good prices Amber and Celeste are friendly and great people if u need a Storage unit I highly recommend this place they will hook you up 💯
Thank you for sharing about your storage experience with us. We appreciate your recommendation!
Amber and her staff are awesome sauce !!
Arthur, thank you for taking the time to review our Portland facility. We appreciate your feedback!
Amber is great 👍
Hi Casey, thank you for taking the time to review our Portland facility. We are happy to hear of the great customer service you received from Amber!
Daphne, thank you for taking the time to rate US Storage Centers!
Celeste and Amber are very communicative and helpful when it came to helping me out with getting my storage unit sorted out.
Thank you for sharing your feedback with us. We are happy to hear of the helpful customer service you received during your storage unit rental. We look forward to seeing you again soon!
Thank you for taking the time to rate our storage facility, Eli!
Oliver, thanks for rating US Storage Centers in Portland, OR!
Hi Neil, thank you for taking the time to rate our US Storage Centers facility in Portland!
Thank you for rating US Storage Centers in Portland, OR.
Thanks for rating our Portland storage facility, Okechukwu!
Charlotte, thanks for rating US Storage Centers!
Hi Elijah, thanks for taking the time to rate our facility!
They just changed there hour I am NOT happy about. The office staff are friendly and helpful. The prices for the units are reasonable compared to other places. The security is great little complicated at first but it's great the units are clean and so is the building.
Hi Rebecca, we appreciate your feedback about our Portland self-storage facility. Please email
[email protected] to further connect with a manager regarding your concerns about our new access hours. Thank you for taking the time to review US Storage Centers!
Amber was a huge help!
Hi Rob, thank you for taking the time to review our Portland facility! We are happy to hear of your recent storage experience with our helpful staff. Thanks again!
Amber is great!
Robert, thank you for sharing your feedback about our great customer service!
Hi Hannah, thank you for taking the time to rate US Storage Centers!
Amber and Celeste were amazing!!!
Hi Jerami, thank you for reviewing our storage facility! We appreciate your feedback.
Thanks for rating US Storage Centers!
Amber has great customer service very helpful
Thank you for taking the time to share about your storage experience, Danny!
Kindle and Amber are awesome👌 👏 👍 .
Hi Andrew, thanks for reviewing our Portland facility! We are happy to hear about your positive storage experience with us. We are grateful to have you as a customer.
Amber totally ROCKS!! Give her a raise. She so deserves it.
Hi Rebekah, thank you for taking the time to review our US Storage Centers facility. Customer service is a top priority, and we are thrilled to hear of your recent storage experience with Amber. We appreciate your feedback!
Amber was super nice and helpful!
Adam, thank you for taking the time to review our self-storage facility. We are happy to hear of your positive rental experience with our staff, and we look forward to seeing you again soon!
Michael, thank you for rating our Portland facility!
I want to thank Celeste and Amber for all of the great customer service I receive. Keeping me informed on all the changes as well as looking out for my interest. They are always the familiar faces that we are accustomed to seeing when I frequent the facility. I hope that ownership is aware of the assets it has on its staff. Thanks again for all that you do.
Keith Mealey
Hi Keith, thank you for sharing your feedback with us. We pride ourselves on our customer service and are so happy to hear of the positive impact that Celeste and Amber have had on your storage experience. We are grateful to have you as a customer!
Hi Macee, thank you for rating US Storage Centers.
Donte, thank you for taking the time to rate our storage facility!
Amber was a peach!
Hi Scott, thank you for reviewing our storage facility. We are happy to hear Amber provided you with the excellent customer service we strive to provide all of our customers!
Carl, thank you for rating US Storage Centers in Portland.
Thank you for taking the time to leave us a rating, Amy!
Excellent experience. They were so helpful and professional. I highly recommend them.
Hi Neil, thank you for sharing! We appreciate your feedback and recommendation.
Friendly staff and clean location
Josh, thank you for your feedback about our friendly and clean storage facility in Portland!
Amber, Kendle and Celeste are awesome and friendly! Always professional and responsive. Clean! They made everything from moving in and out easy and problem free. Can’t recommend them more highly. The best!
Hi Scott, thank you for taking the time to share your feedback! We're happy to hear of the professional and hassle-free storage experience you had here at US Storage Centers.
Property managers are great. Really helpful, and the entire team is really nice. Highly recommend.
Hi Taylor, thank you for sharing your feedback. We are happy to hear of your positive recommendation of our facility. Thanks again!
Amber and Kendle are awesome and so so helpful!
Hello, thank you for reviewing US Storage Centers. We appreciate your feedback about our helpful staff!
Abby, thank you for taking the time to rate our storage facility!
Celeste is THE BEST. Amber’s first day back from maternity leave… shows what it’s like to provide excellent service. More than customer service when you’re a kind human.
Hi Romana, thank you for taking the time to share your feedback with us. We are happy to hear of the excellent customer service you received during your storage experience with us. Thanks again!
Amber and Celeste are awesome they are very knowledgeable always happy to see you!👌🏼
Hello, thank you for sharing your feedback! We look forward to seeing you again soon.
Thank you for rating US Storage Centers in Portland, OR!
Hi Jennifer, thank you for taking the time to rate us!
Amber and kindle are amazing! Super fast and very knowledgeable!!!!
Hi Cylo, thank you for taking the time to rate and review our storage facility. We are happy to hear about your positive rental experience with our knowledgeable staff!
Amber at the Powell Blvd location in SE Portland was awesome, super friendly, was able to answer all of my questions! Very helpful throughout the process of getting my needs met with a new unit.
Thanks for making it an easy process Amber :)
Hi Eric, thanks so much for your review! We are thrilled to hear your experience with Chris was positive and are always here to help with your storage needs! Give us a call at (503) 660-3530 or stop by the office if you need anything!
Best storage
Hi Andrew, thank you for rating our Portland facility! We appreciate your feedback.
Amber and Kendle were great very helpful thanks guys
Hi Bobby, thanks for reviewing our Portland facility. We appreciate your business!
These folks were super helpful during the process of renting my unit and helping me deal with it and take care of it. Amber the manager is super duper nice and was extremely helpful. They have carts to use for free and it's a clean place. Five stars.
Hi Lisa, thank you for taking the time to review our storage facility. We appreciate your feedback and are happy to hear of the helpful customer service you received during your recent visit. We look forward to seeing you again soon.
Awesome Manager Amber she was super helpful and the best experience so far with a storage place!
Amanda, thank you for sharing your feedback with us. We're happy US Storage Centers in Portland was able to provide you with the best storage experience!
Kindle was a great help and the place smells really good
Hi Dennis, thank you for sharing your feedback!
Hi Benjamin, thank you for taking the time to rate our Portland self-storage facility!
Celeste who works at the front desk is a sweetheart, helped my not only get the best deal on my storage unit, but helped a friend find some other resources across the city.
Clean unit, friendly people, would definitely go here again to store stuff in the future.
Hi Elise, thank you for choosing US Storage Centers in Portland for your storage needs. We appreciate your feedback!
The manager , Celeste is fantastic. She made every thing easy. Best storage in town hands down. Thank you
Hi Shiloh, thank you for sharing about your storage experience. We appreciate your feedback!
Celeste was SO helpful, and funny to boot! She answered all my questions and gave us the grand tour of the facilities! Happy to begin storing my stuff here!
Hi McKenna, thank you for taking the time to share your feedback with us. We're happy to hear of your positive renting experience with Celeste, and hope to see you again soon!
Hi Helen, thank you for taking the time to rate our Portland facility. We'd like to hear more about your recent visit and learn how we could improve your storage experience. Please email
[email protected] to further connect. Thank you.
Fantastic service, both women were so so awesome and nice. Exactly what I was looking for while looking for a new place to live and needed some extra space!
Great new storage space, Amber was so very nice and helpful introducing us to the unit and checking us in!
Manager Amber is super cool made the experience very enjoyable
Great customer service! Celeste and Amber were very personable and made the process of renting a unit very smooth.
Celeste was so friendly and fun! Getting a unit was quick and seamless. The entire place is also very clean.
I just recently worked with Celeste at US Storage and would 100% recommend her as she was a complete joy to work with!! She made the process smooth and fun, I had a wonderful time chatting with her and she is very knowledgeable which was a huge help as this is the first time I have used a storage unit before. The prices are amazing and the space is super secure. If you are looking for a storage unit in SE Portland definitely check them out as they have a great system here and the people are fantastic to work with - ask for Celeste!!
Great service, great rates, shout out to Celeste for being so helpful!
Easy move in. Great customer service
Would have given five stars if the carts they have were always available otherwise they are very professional delivering just what they say with no hassles thanks guys you rock
Very clean.
Security seems pretty good.
Price is fair.
Happy with our unit!
Amber is always very courteous and helpful
Celeste was amazing with showing me units, explaining all the positives of the facilities and while I'm not quite ready to rent I will be coming back when ready to rent here- can't wait to speak to celeste again.
Easy~peasy! Amber, Thank you for being so through and pleasant to work with start to finish, and for the maze tour!! 😉
Amber made my rental very easy! Nice new facility!
Amber was excellent to work with and getting me setup with my new storage unit. She was quick to get the paperwork done & easy to work with.
Celeste and Amber where wonderful and extremely helpful with my move in to the US storage on powell Blvd. Place was also very clean...great job ladies!!!
The folks that run this place are so goofy. they brighten me right up every time.
What a great experience we had with Amber. She made sure to answer every question for us and was very professional. Thank you, we will for sure send people here to see Amber.
When I spoke to Amber she was very helpful and attentive to our needs I highly recommend this place if you need storage also I feel my belongings will be safe
Amber is amazing! She's always helpful and I was able to find good information with her! :)
Amber was an absolute pleasure to work with!!!!
Fantastic service friendly and polite thanks amber
Customer service person was friendly and knowledgeable. I’m happy with my storage space.
Hello, thank you for sharing your storage experience with us. We appreciate your feedback and would like to further connect to learn more about your recent visit. At your earliest convenience, please email
[email protected] and we will be in touch shortly. Thank you!
Staff was super helpful and the facility was extremely clean and secure.
Celeste was awesome! Got us on the first floor in a nice new unit at a great rate. And on short notice!
Celeste was very helpful finding the right unit for us after our house burned down. She found us the perfect unit on the first floor. The building and unit are very bright, clean, and secure.
Amber was very friendly, welcoming and professional! US Storage is lucky to have her!
Great service, and Celeste was super helpful with finding the best option for us! Glad we found the right spot with these guys
Amber and Kendal really helped me and were up to speed, I’ll for sure be using again when I come in, professionals is what I’ll call them
The staff was very pleasant and super helpful in every way. Loved how nice and pleasant they were.
Had a great experience at this location. Amber was an amazing help and very warm. Highly recommend
Amber was amazing. Was going to go to u-store self storage but she got my business and the prices are great. Thanks Amber!!!
Amber is super friendly and has totally helped us above and beyond our expectations for our storage unit needs!!!
Easy and convenient check-in process. Celeste was very friendly, professional and answered all of my questions. Kind of a seedy part of Powell, but the facility seems fairly well secured and extremely clean. So far so good! Thanks 😊
Excellent customer service and location.
Such nice people and very accommodating
Great service! Perfect price!
Amber best assistant there highly recommend
Stopped by US Storage location on 62nd and Powell saturday afternoon to check out access as I drive a large pickup. I wanted a large unit on ground level. Celeste was very helpful and answered all of my questions. It looked like access could be cramped with multiple vehicles in load/unload area but it was a saturday.
Returned on sunday to rent unit. Kendle was working that day. He walked me through process and got me set up. Both employees were very professional.
Sundays access to load/unload area was nearly empty. I am retired so I can use weekdays for ease of access.
Joseph was awesome to work with from start to finish. He got our reservation together quickly and listened to what we were looking for before making some very well thought our recommendations. He got us into the unit same day and at a great price. Highly talking to Joseph for any storage unit needs.
The facility is also nice and well maintained. Only had the unit for a month but so far it has been as advertised and a pleasant experience.
Great service from celest berry nice and berry helpful
The manager is very friendly, professional, and helpful! The facility is very clean and secure, and cheaper than other places. I'm happy with my rental.
Clean storage facility, Greg helped us out in a pinch and made a stressful situation feel a lot better to handle. Thank you so much.
Very quick and professional. I rented a storage unit online at night and they promptly called me the next morning to confirm. Very secure and very very clean which is important to me. The staff was also very friendly and accommodating. Also very easy online process for renting a unit.
Great property, clean and team is awesome
The facility is new, clean, brightly lit, easily accessible and secure. It has multiple layers of protection to prevent unauthorized access to the building. The manager and employees are friendly and helpful. The rental process was relatively painless. Good pricing on the units.
Greatest customer experience ever in such a good choice with Kindle and Dave what a great day I love this place
Nice place to go to store your stuff
Kiley was awesome! So professional and inviting. Helped me get into exactly what I was looking for start to finish. Super smooth move in👍🏼 Thank you
Really positive staff that make moving and storing stress free. Staff is very willing to help you find what works for you!
Kiley was exceptional with her customer service and helpfulness! Very pleased with the customer service from her and will Recommend anyone who comes here to rent look for her instead of anyone else
The location is great and the building is very clean. Lots of parking and very secure. Greg assisted us and was very nice and helpful.
Just got back from my first visit. Signed up online, then made a quick trip to their onsite office to get my security code. Very friendly staff. They walk you through the facility and show you where to enter your security code to gain access to your space - once to park, once to get inside the building, and one if you need to take the elevator. Very secure and clean - it's a brand new building. And I like how convenient it is - right on Powell Blvd.
Very easy experience during a move made life easier. Helpful staff. No problems
Smooth move in experience! Clean facility - carts and elevators and security all good and ready to roll. Easy-peasy - thanks Johnny !
Dealt with Johnny to square away my storage unit. Super friendly and easy to communicate with. I feel so safe storing my stuff here, I didn’t even get insurance. 10 / 10 would recommend.
Thank you for your feedback, Mitchell! Providing renters with clean and secure facilities is our top priority. We're glad Johnny was able to meet your storage needs. We are here to help at 888-storage, so let us know if you need anything.
Very nice, clean storage facility. My unit was clean and ready. All the paperwork was completed on line. Nice hours and for me it's a convenient location.
Thanks for the awesome review, Nikole! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! If you need anything in the future, feel free to stop by or call us at 888-storage.
So far, my experience with this storage facility has been excellent! Johnny was extremely friendly and helpful in getting me set up with a unit, and the entire process was completely contactless. The facility itself is amazingly secure, clean, brightly lit and easy to navigate. I made the right choice, choosing to temporarily store my belongings here and will use this place again, if the need arises!
Super convenient
Thanks Wyatt! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Thank you for being a loyal customer! Don’t hesitate to reach out at 888-STORAGE if you need anything.
Johnny made this rental extremely easy. I am 3,000 miles away & was stressed about renting storage long distance but my initial conversation with Chris put me at ease & the subsequent conversations & help from Johnny made me realize I had nothing to worry about. I am very thankful. Thanks Johnny.
Hi Gail, thank you for your review. We're glad Johnny made this rental extremely easy. Stop by the office if you need anything.
They have always been professional, friendly and accomodating.
Thank you for the review, Ellen! We pride ourselves on having a professional, friendly, and accommodating staff and are so happy they were able to assist you! Give us a call at 888-STORAGE if there is anything, we can do to assist you.
Thank you for the 5 - star rating Ashley! We are so happy you had a great experience. If you ever need anything feel free to call us at (503) 660-3530.
Very friendly and customer orientated staff...
Hi, Todd. Thank you for leaving us a rating! Your feedback means a lot to us!
Great experience! Very helpful and flexible. Experienced staff.
Thanks for taking the time to leave us a review, Lcn_pdx! We are so glad we could meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!
Great accessibility while being very secure. Clean and cool.
Thank you for your feedback, Foxy! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!
Great service...and all around great place too store my things..with late night security around the clock to many locations and wide range of options
Highly recommend 👌
Thank you for your kind words, Tylee. Security is our top priority and we appreciate that you have trusted us with your belongings! Don't hesitate to reach out to us at 888-storage if you need anything!
We checked out several nearby storage units, and chose Extra Space Storage after visiting their website and noting that their location would be easy to get into and out of. The icing on the cake was the easy no-contact process of picking a unit and renting it online. Not to mention, the free first month! Once we signed up, Johnny sent us a map with full instructions on how to access our unit. They even throw in a free lock! The place is very clean and well-lit, so we feel completely safe there. This will make storing the extra stuff from our basement a breeze, and I can finally have a man cave down there! :-)
Hi Steve, thank you for taking the time to share your experience with us. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Johnny! It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if anything comes up.
We’re happy you had a great experience, Ramon! We’re proud to serve our customers. Please let us know if you need any assistance or have any questions.
Clean facility, secured access, pull in and load up directly within foot steps of your unit.
Thank you for your feedback, Philthy9fifty Follow! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Please give us a call at 888-storage if you need further assistance with your storage needs.
Smooth process!
Thank you for the excellent rating, Joycemarie! We're happy we were able to provide a smooth rental experience. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
Our team appreciates your rating, Tanya. Thank you for being a loyal Extra Space Storage customer!
when I arrived I was impressed with how the site was designed to accommodate a variety of vehicles such as full size moving trucks as well as a few cars. it was clear where to park when you're brand new. I had problems reserving the unit size I needed and never got a confirmation text or phone call. I was feeling a little anxious about that but Johnny (i believe it was) assured me right away it was no problem. he showed me the unit I thought I'd needed and then one that better suited my needs and budget. I was immediately impressed with the practically sterile cleanlines of the brand new facility and the level of security was reassuring considering all of the uncertainty in the world world still. renting the unit was very quick and easy. I don't just say this without meaning it, I would totally recommend them and I'd feel confident that the same should be true for all of their locations. the Profesional atmospheres and service is indicative of a well run company that knows the importance of consistency and quality of customer service.
on a 1-10 they scored an 11!
It was super quick and easy to set up, and there was a storage space ready right down the street fr where I'm staying. It was ready for me to access right away! And the best part was the first month's rent being free. Thanks!!
Hi Xxquisite, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (503) 660-3530 or stop by the office if you need anything!
Wow we have been so impressed with the superior customer service we received from Johnny M. Many thanks for taking the time to make our storage experience run so smoothly.
Jana, we are so happy to hear that Johnny could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Please stop by the office or reach out to us at 888-storage if you have any questions!
Rapid rental process was so easy and contact- free to boot! I was able to take my time with the contract and compare with other places. Afterwards, the manager called to ensure my rental and answer my remaining questions. By far, the easiest and most pleasant experience with storage in my life! I feel great about my choice.
Thank you, Yvonne! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (503) 660-3530 if anything comes up!
I signed up using the “rapid rental” process and it was incredibly quick and simple. Almost immediately after submitting my payment I received a call from the office and was given a warm welcome and clear instructions on how to access my unit. Very impressed so far!
Thank you, Jonathan! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (503) 660-3530 if anything comes up!
Clean, secure and easy rental process online.
Thank you for the excellent rating, Chuck! Providing renters with clean and secure facilities is our top priority.
We're happy we were able to provide a smooth rental experience. Don’t hesitate to reach out at 888-STORAGE if you need anything.
Everything was very straightforward and easy to complete online, so I didn't even need to go into the office which was great. Only surprise is they will hit you up for insurance in addition to the advertised cost of your space, so expect that. The facility is clean and nice. Only reason I haven't given it 5 stars yet is because we haven't moved in yet so I'm reserving that last start till I get the full experience.
Thank you for the excellent rating, Matthew! We're happy we were able to provide a smooth rental experience. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Give us a call at 888-STORAGE if there is anything, we can do to assist you.
Thank you for the excellent rating, Jeremy! Don’t hesitate to reach out if you need anything!
Very clean and big storage. Friendly staff and very informative. I feel like this storage is more secure and cleaner than any other nearby storages. Also Johnny (I believe his name is) is awesome for really helping us out
Thank you for your feedback, Desi! Providing renters with clean and secure facilities is our top priority. We're glad Johnny was able to meet your storage needs. Feel free to reach out at any time at 888-storage.
Excellent facility with knowledgeable staff that are friendly.
We're thrilled you had a great experience, Zale. Thank you for choosing Extra Space Storage. Please stop by the office or reach out to us at 888-storage if you have any questions!
Seamless signup process. Chris and Johnny were very responsive and helpful. The facility is very clean and secure. I couldn't be happier.
Thank you for the excellent rating, Charles! We're happy we were able to provide a smooth rental experience. We're glad Chris and Johnny were very responsive and helpful. Providing renters with clean and secure facilities is our top priority. Stop by the office if you need anything.
It would be helpful if the halls had a storage unit layout map. Overall, Extra Space Storage give my girlfriend and I a really secure and safe feeling about using their facility to store our personal belongings.
Thanks, Evan, for your suggestion! We appreciate you taking the time to leave us your feedback. We will make sure to review your thoughts internally. Call us at 888-storage if there is anything else we can do to assist you!
Our team appreciates your rating, Tina. Thank you for being a loyal Extra Space Storage customer!
Chris and Johnny were awesome to work with! The facility is nice and clean, they have carts to help you move your items. Signing up was fast and easy which was really helpful!Would definitely recommend this place to anyone!!
Thank you for the review, Mrs.! We pride ourselves on having a friendly, accommodating staff and are so happy that Chris and Johnny were able to assist you! Please stop by the office or give us a call if there is anything else we can do for you.
Thank you, Melissa. Your rating means so much to us!
Thank you for the excellent rating, New! Don’t hesitate to reach out if you need anything!
We appreciate you taking the time to leave a rating, Liana! Don’t hesitate to stop by the office if you need anything.
We’re happy you had a great experience, Carol! We’re proud to serve our customers. Please let us know if you need any assistance or have any questions.
Thanks, Minden. We're so happy you had a great experience with Extra Space Storage.
Really like how spacious it is. How courteous staff there , love how safe and secure and location is
Hi Crysti, we're glad our team was courteous. Security is our top priority and we appreciate that you have trusted us with your belongings! Don't hesitate to reach out at 888-STORAGE if you need anything!
Johnny Thompson Morales was super helpful during my move-in & move-out. Super clean facility.
Hi Jordan, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Johnny reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!
A very smooth and quick online process. And I was contacted immediately with personal customer service. I highly recommend it!
Very clean facilities.
Thank you for the recommendation, Steven! We're happy we were able to provide a smooth rental experience. If you need anything in the future, feel free to stop by or call us at 888-storage.
Thank you, James. We’re glad we were able to assist you with your storage needs.
Thank you for the excellent rating, Barbara! Don’t hesitate to reach out if you need anything!
Thank you for the great rating, Sarah! We're happy we could meet your self-storage needs.
Destiny, we are so happy you had a 5-star experience with Extra Space. Thank you for taking the time to leave us such a nice rating.
Great facility on Powell Blvd. Very helpful and professional staff. Whole process it easy and quick - really liked being able to book online.
Hi Erin, Thank you for taking the time to leave your feedback! We pride ourselves on having a helpful, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Give us a call at 888-STORAGE if there is anything, we can do to assist you.
Excellent customer service. Unusually easy setup/access and the fellow setting me up was friendly and helpful.
Thank you for the kind words, Andrew! We're committed to providing excellent customer service. Stop by our office if you need anything in the future!
Our team is grateful for your rating, Jason! Call us at (503) 660-3530 if you have any questions or need assistance with your rental.
Immaculate facility, helpful and attentive staff, and a streamlined and secure check in process!
Thank you for the excellent rating, Isabel! We're happy we were able to provide a smooth rental experience. Feel free to reach out at any time at 888-storage.
Wow, thank you for the great rating Armaine! We are so happy you had a great experience with Extra Space.
It was the easiest and most pleasant experience I have ever had renting a storage unit. I will be telling the homies about this spot.
Thank you so much for your kind words, D. We really appreciate you taking the time to share your experience with us. Don't hesitate to reach out at 888-STORAGE if you need anything!
They literally saved my life. Rent from them!
We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Don't hesitate to reach out at 888-STORAGE if you need anything, Hayden!
Thank you for the excellent rating, Family! We are so glad we could provide you with a 5-star experience.
Thanks! We’re so appreciative of your excellent rating, Sara! Don't hesitate to reach out to us at (503) 660-3530 if you ever need any assistance.
Johnny was so helpful and explained everything awesome rating and quick easy move-in
Hi Sharlay, thanks for leaving a rating! We’re happy to hear you had a great experience!
Very nice staff, willing to talk with you and help you get whatever you want. Everything can be done over the phone initially, which is great during these COVID times. The location is convenient and easy to get in and out of.
Thanks for the review, Keysa! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Call us if there is anything else we can do to assist you!
Chris was great at the location on 60 something and Powell. We walked in and within about a half hour we had a storage unit. We were impressed with the security and have confidence that our belongings will be safe here. Insurance they provide is a plus.
Thank you for your kind words, Ed. Security is our top priority and we appreciate that you have trusted us with your belongings! Don't hesitate to reach out if you need anything!
Everything was fast ,Johnny was fantastic and the absolute nicest! Everything was simple and he made sure I knew everything i needed to before I left.
Thank you for the excellent rating, Ryan! We're happy we were able to provide a smooth rental experience. We're glad Johnny was nice and made sure you knew everything you needed before you left. Call if there is anything, we can do to assist you.
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Thank you for choosing Extra Space Storage Tyler. We're here to help if you have any questions or need assistance with your rental! Call us at (503) 660-3530 with any questions!
Wonderful experience Johnny was super helpful! Thank you!!
Thank you so much for your kind words, Brandon. We really appreciate you taking the time to share your experience with us. We're glad Johnny was super helpful! Don't hesitate to reach out if you need anything!
Thank you for the excellent rating, Jaci! We’re so glad we were able to meet your storage needs.
We’re thrilled you had a 5-star experience at Extra Space Storage, Jabber! Please give us a call at 888-storage if you need further assistance with your storage needs.
Rapid rental made it quick and easy to rent a unit, the manager called me within minutes and was super friendly. Feeling very confident about this process, the manager was especially helpful and sent along all the documents necessary to check-in and get my keys without a hassle.
Thank you for taking the time to leave your feedback, Grace! We're so happy to hear our manager was able to make your rental process hassle-free! Give us a call at (503) 660-3530 if you need any future assistance.
Hi Kelly, thanks for leaving a 5-star rating! We’re grateful to have you as a customer.
Good
Thanks for the review, Mark. We're thrilled you had a great experience with Extra Space Storage. Call us if there is anything else we can do to assist you!
We’re grateful for your rating, Mari. Call us at (503) 660-3530 if you have any questions or need assistance with your rental!
Thank you for the excellent rating, Courtney! Don’t hesitate to reach out if you need anything!
Chris was so helpful and answered all my questions. Just fantastic customer service all throughout the entire process, whether it was reserving a unit online or accessing the space in person. The entire facility felt very safe, secure, and well-maintained. Highly recommended!
Thank you for your feedback, Kasey! Providing renters with clean and secure facilities is our top priority. We're glad Chris was able to meet your storage needs. We really appreciate the recommendation as well as the 5-star review! Call us if there is anything else we can do to assist you!
I needed immediate storage and this place was close. The staff were quick in giving me a tour of the place and setting me up with a unit. I only needed the unit for a month. Access to the building was convenient with the hours being 6am-10pm, so I was able to get in and out when needed. Staff was nice, place was clean. At the end of my month the check out was quick and easy.
My only gripe would be the bathroom. There should be access to the bathroom for customers. There is nothing WORSE than having to go and not being able to. I had to literally run next door to the bar and pee. I’m pretty sure the requests for the bathroom aren’t overwhelming and it wouldn’t take much to clean between customers. I know you can let people use them, I work in a public place that offers restrooms. That’s the only reason I’m giving four instead of five stars.
Thank you for choosing Extra Space Storage, Star! We want to thank you for taking the time to provide your feedback. Your suggestions will be reviewed internally so we can work on improving your experience! Don't hesitate to stop by the office or contact us at 888-STORAGE if you need anything else in the future or if you have any additional feedback.
Management is friendly, the spaces are nice and clean. System is not overly complicated to access.
Hi Taylor, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Give us a call if you need anything else!
So far it's been an easy process and the staff there has been kind and extremely helpful
Hello, Christina. Thank you for the review. We're so glad we could meet your storage needs and provide an easy rental process. Please stop by the office if you need anything!
Wonderful service, huge thanks to Johnny and Chris who made everything super easy. Facility is accessible, secure, clean, great COVID precautions. Moving can be a real pain, so happy we chose Extra Space Storage. Highly recommend.
Hi Sarah, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (503) 660-3530 or stop by the office if you need anything!
Excellent customer service and responsiveness!
Thank you for the kind words, Kendra! We're committed to providing excellent customer service. Stop by the office if you need anything.
Thanks for the fantastic rating, Alice. We’re glad we were able to meet all of your self-storage needs.
I rented online and when I arrived at the unit everything was ready and I was greeted very welcoming. I transferred from one extra space location to this one with no problems they were very accommodating.
June, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Feel free to reach out at any time at 888-STORAGE.
Thank you for leaving a 5-star rating, Heather! We’re grateful to have customers like you. Please let our team know if you need any assistance or have any questions.
I needed a same day storage unit. I logged onto their website and reserved exactly what I needed. Within a few minutes I had reserved my unit, and got access to the facility. A staff member from the storage facility called me to give me all the details. He was very courteous! The facility is very nice, clean, and safe. Highly recommend.
Thank you for your reccomendation, Emily! Providing renters with clean and secure facilities is our top priority. We are so happy to hear that we could accommodate you and provide a smooth rental experience. Stop by our office or give us a call at 888-STORAGE at any time if you need assistance or have any questions.
Sure helpful and friendly manager, clean facility. Positive rental experience!
Hi Sara, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We are always available at 888-STORAGE to assist you.
Thanks! We’re so appreciative of your excellent rating, Ericka! We’re here for you if you need anything.
Johnny the manager made it super easy for me to rent the unit i looked at multiple places before renting and found this company but more importantly location was the best option the staff really seem like they are top of it. I know its just storage but you wanna know your stuff is safe and protected
Hi Isabella, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Johnny! Stop by our office or give us a call at 888-STORAGE at any time if you need assistance or have any questions about your rental!
We’re thrilled you had a 5-star experience at Extra Space Storage, Kirk! Stop by our office or give us a call at (503) 660-3530 if you need assistance or have any questions.
Johny was absolutely wonderful....
Thanks for the great review, Paige. We're so happy you had a great experience with Johny. Let us know if we can do anything else to assist you!
I just was able to rent a storage unit within 10 minutes! It was quick and easy. The site is easy to navigate and answers any questions you might have or need answered. Staff was quick to respond and helpful as well. I have to say compared to my last experience renting with a competitor this was delightful!
Thank you for the excellent rating, Kineesta. We are glad our staff was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call if there is anything else we can do for you. Our team is happy to help!
Clean and new facility. Reasonably priced. John the manager is always available and friendly.
Hi Mark, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive. Please let us know if you need anything!
We’re grateful for your rating, Sergio. Call us at (503) 660-3530 if you have any questions or need assistance with your rental!
Greetings...i am compelled to write a great review for Extra Space Storage. I usually just pass em by., but the Manager John went above and beyond the call of duty. This move has been particicularley hard & emotional. He made the whole process so easy, it ended up costing.much less than I thought. John thank you so very much.!
It makes a big difference when you have someone who treats you dignity & respect. Thank you John you made my week!!!
With Gratitude, Susan Schiget
Hi Susan, thank you for your review. We're glad John went above and beyond the call of duty and made the whole process so easy. Don't hesitate to reach out if you need anything!
It is clean, well organized and the manager is very helpful!
Rates are competitive.
Hi Charlene, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that.
This place is great! Johnny was very friendly and helped me out a great deal!! He made the moving experience so much less stressful!
Your rating means so much to us, Jane! We're so glad Johnny was very friendly! Thank you for choosing Extra Space Storage.
Extra Space on Powell is great, very secure, polite and helpful staff 5 stars
Thank you for your kind words, Skyler. Security is our top priority and we appreciate that you have trusted us with your belongings! Don't hesitate to reach out if you need anything!
Today I went in to the facility to rent a place to store some belongings. I was greeted immediately and had all of my questions and more answered! The faculty is supper clean and supper secure.
Thank you for your feedback, Cory! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Don't hesitate to reach out if you need anything!
I appreciated the customer service I received from Johnny. The time spent showing me options, billing, and contract information, was helpful in securing the right space for me.
Hi, Jerena! We’re thrilled you had a 5-star experience with Johnny. We really appreciate your business and are here to help if you need anything.
I love the clean, brand-new space...friendly manager. Hours of accessibility are being curtailed in most storage spaces. I have access 6am to 10 pm. Easy in and out. But also, very secure. My last storage had 2 break-ins, with theft. Not going to happen here!
J, we are so glad you trust Extra Space Storage with your belongings. Security is our top priority and we are so happy your experience reflects that. Please stop by the office or give us a call if there is anything else we can do for you!
Super fast and easy process. Very straightforward leasing. Moments after I completed the lease I received a phone call from the manager asking if I had any questions. A very good experience.
Thanks for the awesome review, Gabe! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (503) 660-3530 if you need anything.
Booked online; received a call from the manager Johnny right after confirming booking, explaining procedures for contactless access, and offering a tour If I arrived during office orders. Facility was secure and clean. Johnny took the stress out of a stressful day.
Hi Richard! Thank you for taking the time to leave your feedback! We are thrilled to hear that you had such a positive experience renting with Johnny! We know moving is stressful so it's great that he could help. Give us a call at 888-STORAGE if you need anything else!
Extremely clean and modern facility. Johnny was the Extra Space Storage team member on site and he was extremely professional, helpful, and went above and beyond to make sure my experience was positive. Very happy I chose this location. Thank you!
Thanks for choosing Extra Space, Casey! We're pleased to hear you've had a positive experience with Johnny throughout the rental process. It’s important to us that you feel appreciated as our customer and we are here to help at 888-STORAGE if anything comes up!
Just rented a unit using the online rental form. It was quick and very easy, and saved me money in the monthly rental fee! Very pleased with the process, and the manager called and emailed within moments of my completing the forms, to welcome me and answer any questions. Highly recommend.
Susan, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thanks for the recommendation. It’s important to us that you feel appreciated as our customer and we are here to help if anything comes up at 888-STORAGE.
Hi Raul, thanks for leaving a 5-star rating! We’re grateful to have you as a customer.
Our team is happy that you had a great experience at Extra Space Storage. Please let us know if you have any questions.
update 8/8/2020: The developer of this building is based in Texas. They cheaped out on their sprinkler system and the trees along 62nd they planted only months ago are dying. Neighbors like me are now watering their trees so they don't die over the summer. Water in Portland isn't cheap, too bad the developer was.
Original post: This is a new facility and immaculate. Exterior was well executed and probably one of the best looking nouveau storage buildings in the city. Units are internal and seem extra secure. Sarah was incredibly enthusiastic and helpful which made the lease up experience pleasant. I was surprised that they require insurance on your stored items, which you have to purchase through them and it really just feels like extra unadvertised fees. They also have a maximum of $10,000 of coverage, which will cost you over $40/month. I have also received two emails, a text, and a phone call prodding me to leave this review. I've had the storage unit less than a month, so I can't say much about the long term.
Thanks for the review, Alex! We are so glad Sarah could meet your storage needs. We appreciate you taking the time to leave us your feedback. We will make sure to review your thoughts internally. It’s important to us that you feel appreciated as our customer and we are here to help if anything comes up at 888-STORAGE. Thank you for choosing Extra Space!
Using Extra Space Storage new quick lease method was one of the easiest processes I’ve ever used. It was laid out in a very straight forward way and once I completed the process, I was immediately called for a thank you and even more explanation about the storage unit process. I highly recommend this process during the times of social distancing as it allows you to take care of all paperwork without being in the same room as others.
Thank you for the excellent rating, Matt! We're happy we were able to provide a smooth rental experience. Thanks for recommending Extra Space Storage!
hank you for the 5 - star rating Kimee! We are so happy you had a great experience. If you ever need anything feel free to call us at (503) 660-3530.
They were extremely helpful and anticipated our needs! Would highly recommend!
Hi William, your recommendation to friends and family is the best compliment that we can receive! Thank you for being a loyal Extra Space Storage customer.
I signed up online using my phone and was having issues due to my phone so I called the facility and the site manager answered who was very pleasant and beyond helpful during my frustration. He was able to accommodate my needs and answer my questions. I called 4 mins before they closed and he did not rush me or have a bad attitude and even offered to stay for me to come to the facility to complete my rental agreement that I was having technical issues due to my phone. Luckily we got it figured out and he was able to get out of there on time. He definitely went above and beyond and during a time like this. Very pleased and happy to know if I have anything come up he will be easy and pleasant to work with.
Hi Michele. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with our site manager! It's great that he was able to accommodate your needs. Our team will continue to work hard to meet your storage needs so let us know if you need anything else!
The Extra Space Storage team on Powell made my storage process super seamless! They were friendly and accessible throughout the move-in day.
Hi Hermela, we're glad our team made your storage process super seamless! We pride ourselves on having a friendly staff, so we are thrilled to hear that you had such a positive experience renting with us! Let us know if you need any future assistance!
Hello Tony, thank you for your positive rating! Please stop by our office or call us at (503) 660-3530 if you have any questions.
Johnny was awesome! Got me into the right sized unit for my stuff, was able to work with me on getting it done as quickly and sagely as possible. Wore his mask and facesheild like a champ! Best experience I've had with ESS. 2 thumbs up 👍👍
Thanks for the review, Christofer. We really appreciate you taking the time to share your experience with us. We are happy to hear Johnny was able to assist you with a safe and fast rental process! Give us a call at 888-STORAGE if you need anything else!
Awesome
Thank you for the positive rating, Blunted! If you need any assistance in the future please do not hesitate to reach out at (503) 660-3530.
Clean, new space, easily accessible off Powell. Johnny was really helpful getting me settled in. After going through the stuff I was gonna put up in storage, I realized I needed a bigger unit and Johnny made it really easy and painless to switch, finding me a unit right next to the one I originally got. Thanks!
Hi Mario, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Johnny! If you ever need anything in the future feel free to stop by or call us at 888-STORAGE.
Extremely helpful very friendly and courteous! Johnny was a huge help with getting back to me fast after making reservation online! happy to help me switch to a proper size to fit all my things then what i had originally selected online!
Hi Cory Den, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Let us know if you need any future assistance!
I received such wonderful and helpful service from Johnny, and the space is very clean and well situated. Thank you!
Thank you for the kind words, Charlotte! We're committed to providing excellent customer service. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Stop by the office if you need anything.