Customer service from Jenny and staff is amazing. The facility is clean and safe. I access through the gate at Durango with no issues. The location is perfect for Summerlin area.
Unfortunately I had to vacate this unit because my rent has more than doubled. I had wonderful promotion rate when I started. Then I went on to a normal rate. And out of nowhere, it was raised to more than twice the amount. Times are tough.
Hello Sen, thank you so much for your kind words! We appreciate you sharing your experience with us!
Had great experience at office. I want to thank Kelly , Jenny and Jeff. What a great team, nothing short of friendly and excellent service.
Hello Al, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Hello Peter, we are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Helpful, friendly, accommodating personnel..very clean and organized.
Thank you so much for your kind words, Carlota. We really appreciate you taking the time out to share your experience with us.
Great storage facility - Clean, friendly, and close by to major locations. Kelly, Jenny, and Jeff were all awesome.
Hello Rafael, thank you so much for your feedback! We appreciate you sharing your experience with us!
Quick and easy. Go see Jenny & the Jeff's. They'll help you
Hello Amy, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Service was fast and efficient. Jenny was our associate and she had every answer lock and loaded when we asked and she also saved us from spending an additional 50 dollars a month with a specific room instead of what we originally wanted. Thank you very much. Will definitely recommend
Hi William, we appreciate the kind words and are glad we could provide you with a positive experience!
The absolute best of the best for your storage solution needs❤️👊Jeff and Jenny are absolutely wonderful people. Totally exceeded my expectations🙏🏻❤️
Hi Steven, your feedback is highly appreciated. Thank you for the review!
Very good people helpful and it is a great price
Hello Mynea, thank you so much for leaving us a great review!
This place is AWESOME! Very accommodating, so clean and neat. The staff is very friendly and make the process easy! Definitely 5 stars!
Hi Gear, we are thrilled that you had a positive experience with us!
Jenny Jeff and Jeff were super helpful when I was looking for a unit last minute. They answered all my questions quickly and made me moving into the storage unit super easy. I recommend renting here!
Hello Kaitlyn, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Very friendly and helpful staff, convenient location. Thank you!
Hello Jacob, thank you so much for your kind words! We appreciate you sharing your experience with us!
Excellent Customer services! For a first time storage owner. I appreciate the help from Jenny & Jeff. Making me feel welcome to their facility. Also, they are truly helpful and honest people to trust. Also the facility is definitely neat and secured.
Hello Rochelle, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
This place has such friendly people. I very much appreciate it!!
Thank you so much for your kind words, Carolyn. We really appreciate you taking the time out to share your experience with us.
Great service, really quick. Jeff and Kelly were so friendly and helpful. Recommend 100%
Hello Nicolas, thank you so much for your feedback! We appreciate you sharing your experience with us!
They were very kind and helpful. That’s the kind of people we need in the world
Hello Hawaiian, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
The experience was great, the employees were very kind and attentive, the process was very fast and cheap.
Hi Javier, we appreciate the kind words and are glad we could provide you with a positive experience!
Jenna gave great customer service in and out . I requested and paid online. I drove to my storage unit and went to pay for an extra month the same day. This took less than 20 minutes.
Hi Erikka, your feedback is highly appreciated. Thank you for the review!
Jenny & Jeff Are the best! Very helpful.
Hello Kalo, thank you so much for leaving us a great review!
Jenny and her staff are the best! Great customer service, they made sure your issues are taken cared of. Been with them for a decade.
Hello Lora, thank you so much for your kind words! We appreciate you sharing your experience with us!
Jenny Jeff and Kelly went above and beyond to help me. My family has had a unit since 2008 and they have always made sure everything was safe and secure.
The staff is very friendly and attentive. They even called me after they found a key I had dropped in front of my unit. The storage facility is clean, well-kept, and secure.
Hello Jon, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
I had an absolutely wonderful experience with Jeff. Everything was handled quickly and efficiently, and his personality was genuinely uplifting. His honesty and professionalism left a lasting impression. Without a doubt, I would return for this kind of exceptional service in the future.
Hi Ernesto, we are thrilled that you had a positive experience with us!
Realy good people atendent office
Hi Milton, we are thrilled that you had a positive experience with us!
Quick friendly service! I found what I needed at the most affordable price. Thank you
Thank you so much for your kind words, Ricardo. We really appreciate you taking the time out to share your experience with us.
Thanks for your service. All my belongings arrived safely.
Hello Josh, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Jenny and team at US Storage were super responsive and helpful! Recommend checking this location out for storage!
Hi Christopher, we are thrilled that you had a positive experience with us!
Hi, Cleveland. We appreciate the rating, and are glad we could provide you with a positive experience!
I previous was renting a space a different storage company. However, after getting a move in special I secured a new storage unit through USA Storage Centers. The people behind the desk were knowledgeable and helpful in getting me signed up. They were informative and being that the manager is on site I felt secure in storing my items at this location.
Hello Ev, we're excited to hear about your positive experience. Thank you for choosing us for your storage needs.
Jenny and Jeff are absolutely amazing and so helpful. I'm late on my review but I can't thank them enough for helping me and my husband with being able to park our truck in there lot. We called them to ask if it was possible and they got us a space that morning. They are so kind and helpful and genuinely good people. I highly recommend using their storage facilities for your storage needs
Hello Desiree, thank you for your kind words! We're glad to have been able to assist you with your storage needs.
Jenny and Jeff were absolutely amazing. Help me get a unit very kind and polite and very great rates thank you guys.
Every staff person we met was friendly and helpful. Space was clean, very secure, and priced great.
Jenny and Jeff are fantastic! Very knowledgeable and their customer service is the best! I was hesitant at first but thet both put me at ease!!! Highly recommend!!!!
Very friendly. Nice to find a place that was actually open so I could look at the sizes of the units.
Jenny and Kelly were super helpful and nice. They were able to let me get the last unit in the size I needed. Super clean property and spacious.
This is the best staff and company I have ever done business with. They do what they say they are going to do. No B/S. Thank you for all your help. 💯 sincerely David.
Kelly at US Storage was awesome! Per my request, she reminded me of the great deal for a storage unit I was looking for. Thanks for your diligence and professionalism.
Staff is very friendly and accommodating! We came out to clear my father in law’s house spur of the moment, was able to rent a unit immediately for a very reasonable price! Units are clean and indoors! Thank you!
Such a great service. Well secured storage. I appreciate Jenny and Jeff were immaculate. Would recommend this storage facility.
Jenny and Jeff are great! Been coming here for many years. Friendly and professional
Very thorough and welcoming experience! Answered all my questions without me even having to ask. Clean spacey units better than I expected. And the price is right!
I had a great experience with US Storage Centers off of Charleston. Staff was very polite and courteous. Very helpful and friendly and welcoming. I will keep doing buisness with them and refer others.
Good and very fast service. Thanks for your business
This is my go to storage facility whenever I need just a little or a lot more space! They are so friendly and professional.. I have rented from this location 2 times now and I have a great experience every time! Highly recommended
Very friendly staff that works with you to make moving or storing easier.
Clean facility. Quick response and very courteous.
This is the BEST facility anywhere in Las Vegas with many options for storage. Jenny the property manager is friendly, articulate, knowledgeable, and actually cares about every single customer. Jenny is a true professional who has the answer for all your storage needs.
Nayellie was extremely attentive, kind, helpful, and provided amazing customer service! I felt like she truly heard me when I explained to her my situation, and she helped me out the best that she could. She got me such a great deal on my unit, and I love it so much. She also gave me a very wonderful tour around the property, which made my overall experience extremely positive. When you need assistance, I recommend asking for Nayellie! You won’t regret it!!
I just want to say that from the moment my husband and I walked in the door Kelly and Jenny were extremely nice, kind and very helpful,, made us feel comfortable and right at home...Kelly showed us a couple of storage units and was very pleasant. While doing the sign up to our storage unit, they offered us water and explained everything about the unit and rules with calm.. Thank you Jenny and Kelly it was a pleasure meeting you.
Kelly, Jenny and Jeff were fantastic in helping secure a unit! Great staff, quick and easy process.
Kelly, the front desk representative, assisted me with everything I needed, from showing me the available options to helping me complete the paperwork. She was incredibly helpful and pleasant throughout the entire process. The property is also easily accessible and convenient. I highly recommend this location and its outstanding staff.
The Family at US STORAGE ARE GREAT PEOPLE VERY PROFESSIONAL AND WILL Help you anyway they can my family is fantastic 👍👍
Her friendly folks at us storage all questions answered and made everything easy
Jenny has been very helpful to me and is always nice and polite.
Absolute pleasure to rent a storage unit from this company. The management (Jenny & husband) is top notch, explains details perfectly and is incredibly helpful in getting you what you need. I highly recommend this storage over any other storage in the Las Vegas area!
Staff were friendly and knowledgeable. Facilities were good and I would recommend them to others.
The managers here are amazing. Made my rental easy and I felt happy/safe to store here!
Decent facility..haven’t had any issues…just wish they would stop raising the price. It seems to go up every few months and I’ve only had my unit for a year.
Jenny is a life saver.....ABSOLUTELY the best. My family and I are in a spot to need storage fast. I made my reservation online and Jenny and her staff reached out immediately, when I went in she had everything set for me to sign and the pricing is absolutely the best in town. I HIGHLY recommend you go see Jenny Buller at 8470 W Charleston tell her I sent you.
Jenny and Jeff were so friendly and helpful. The whole experience was a breeze, reserving online and checking in with them on move in day. Prices are fair and the easy access to our unit made the whole process of moving so much easier.
Just walked in, quick and easy Kelly and another person of the staff (I believe the owner) were awesome and great. I am looking forward to storing my stuff there and I can sleep well knowing that it will be safe, protected, and taken care of nicely. 10/10 would recommend!
Jeff and Jenny were very helpful. Made everything easy.
5 star customer service! Highly recommend to all!
I recently moved some of my belongings into US Storage and I couldn’t be happier with my decision! From start to finish, the experience was seamless and stress-free.
First and foremost, the customer service was exceptional. The staff were incredibly friendly, knowledgeable, and eager to assist. They guided me through the process, ensuring I chose the right unit size for my needs.
The facility itself is immaculate. I was impressed by the well-maintained grounds and clean units. Security is another major plus; with 24/7 surveillance, gated access, and well-lit premises, I feel confident that my belongings are safe and secure.
Accessing my unit is a breeze thanks to the convenient hours and easy-to-navigate layout. The drive-up access makes loading and unloading a hassle-free process, even with larger items.
Overall, I am thrilled with my choice to use US Storage.
It has provided me with the extra space I needed in a safe, clean, and accessible environment. If you're looking for a reliable storage solution, I highly recommend giving them a try!
Very nice and helpful staff they went that other way to help me find a lower unit storage space much appreciated Thanks again.
Victoria was great and we enjoyed the trip in the golf car haha 😄
I had such a good experience here. Jenny and Jeff were extremely helpful and kind in walking me through the process of securing a storage unit. They recommended the most cost efficient solution for me and this was a very quick process.
10 out of 10, highly recommend
We dropped in to store a vehicle here and the service was excellent. We were just doing a short rental of a few months, but it was effortless.
Great experience, great service. Highly recommended
Management staff is top notch , Jenny Buller and Jeff have always provided great service to me for the entire time I’m here
Jenny and Jeff were great!!! Thanks for all of your help and patience.
I feel almost at home spectacular customer service!!!
Awesome place and great prices! The staff was amazing and very helpful.
Janice and Kelly was wonderful service
Kelly and Joyce were a HUGE help. They made the rental process extremely easy and answered all the questions I had. Super helpful and extremely kinda. Thank you, ladies!
Friendly couple who run the place.
The staff were kind and very helpful and the space was exactly what I needed.
They so friendly and kind I like the service
Excellent service, communication and kindness is on point. I moved my business from another storage place and I’m so glad I did.
Fantastic people who were very very nice and helpful. Great pricing on units compared to the rest of the valley. Highly recommend!!
Awesome awesome people much love
Have had storage with others. Seems they cut corners and way too profit oriented. Had a break in and lost most of what was of value.
I've been here for over a month and had some time to get an overview of the security there. I would have a hard time finding a better place ( location and price) with matching security features.
NOT going into details, but the lack of luxury you gain back in their investment in security features.
Thanks to Jenny and Jeff for their commitments.
No nonsense type of people. I love it.
Everyone ask for Jenny, she is going to give you very nice treatment for your garage. Apart from that, they are safe and very spacious.
Very happy with the service I received from Jenny and Jeff. They were friendly and professional. The price I paid for my unit and lock was extremely reasonable. They also have carts to use for easy access to and from the unit. The size was more than enough for my boxes and furniture. Thanks for your help! I would recommend US Storage Centers to my friends and family.
Great customer service, very informative and helpful
Getting our unit and moving our stuff into it was a breeze! Jenny and Jeff made the whole process simple and pain free. Carts are easily accessible and the elevator saved a ton of effort. The hallways in the building were clear and obstacle free. Pricing was good too. Highly recommend.
From our first phone call to actually going to the storage facility and getting what we needed, it was nothing but top notch customer service!! Highly recommended if you’re in need of storage space!!!
Jenny was TERRIFIC!!! The grounds are clean and felt secure
Both Jenny and Jeff are amazing. Plus the facility is clean and conveniently located.
Management was informative and easy to work with. The facility had carts to help move our stuff which was helpful when the unit wasn’t so close to the elevator. So grateful to have a secure place to store my stuff during my transition.
Just talked to Jenny
Great customer service
Thanks Jenny
Such friendly staff had a great tab that even offered water in this weather, you need that.
Jenny and Jeff at the Charleston Blvd location are always so helpful and pleasant when I come to the office . I am a repeat customer because of their great customer service.
Happy to do business with these guys, and also great customer service.
Excellent service and very professional. I appreciate dealing with real persons instead of a kiosk. There prices are reasonable and I had my storage unit rented expeditiously. I would recommend them for sure.
The staff was very helpful and friendly. Would recommend this location to friends and business associates.
Jenny was wonderful and so kind.
Thank you so much for the amazing customer service.
Hi, I would like to thank Mrs.Jenny for her wonderful hospitality from beginning to end. She was very sweet and made us feel welcome.She did everything she could to find the best rate for us.Jenny is such a great person to work with. We would also like to thank Jeff for the great recommendation as well for letting us know about Chickie's and Pete's they have great food as well as a great environment. Thank you soo much for everything. We will recommend friends and family to do business with you.
Thank you,
C.White
So easy and efficient! Definitely recommend getting a storage here! Owners are so nice
Best employees , most options available for storage in Vegas. Unfortunately the prices continue to go up. & Don't get stuck in here after hours! It will cost you $50
AWESOME, safe and secure location! The owners and staff are so friendly and accommodating! This is my second time storing my trailer with them! Definitely recommend this company!
Very helpful and friendly
The best storage units and there so clean I love the office people so sweet if you unhappy with others here will be the place to love
Love this place! Great facility, very convenient for me. The staff is super friendly and helpful.
Very professional and nice workers.price is fair.even gave us discount.keep up the good work.
Very professional and communicative.
Very friendly and kind. Very professional, explained everything clearly. I would definitely recommend this company at the Charleston site.👍🏽👍🏽👍🏽
My rental experience was very friendly and easy, not to mention I'm paying much less for my new unit then I did previously with a competitor.
There security is very good. I like the air condition unit. First two months I had a deal but now I am paying $142.00 for a 10x10. I think that's high expecially living off SS only.
Jenny and Jeff were really nice and helpful. They were really great and customer service was excellent
I’ve been a tenant of US Storage Centers at their West Charleston Las Vegas location for several years. They have the most caring management personnel, super clean environment and rental rates that bests other storage facilities in the area. Shout out to Jenny and Jeff!
Terrific staff that is very accommodating. Well kept property. Great location and very good pricing.
Excellent service very friendly and professional
Jenny was very helpful with assisting me with locating a unit to fit my storage needs. I definitely recommend.
Jenny and her hubby were amazing and welcoming. They helped me determine the best size for my storage and gave me a wonderful deal. Would recommend to anyone needing storage.
Ms.Nayellie saved the day for me when I wasnt having any luck finding reasonable unit sizes and pricing. Thank you for your professionalism and kindness.
I had a wonderful experience renting a storage unit from US Storage Facilities. The manager was extremely helpful and provided exceptional customer service. She took the time to listen to my needs and offered personalized solutions that made the rental process effortless and hassle-free. The facility was well-maintained, clean, and secure, and I would highly recommend it to anyone looking for storage space.
Great units and great managers!
I should have left this review two months ago. FIVE STARS ALL THE WAY! Managers are absolutely amazing and go above and beyond on all requests. Very helpful. Got me the best price on a covered unit for my RV, then went out of their way to help me find another spot a month later when I wanted something that was easier to get in and out of. Highly recommend. Thanks for all that you do, guys! - Tim
Very nice and competent staff. Well maintained premises. Easy access when needed. Could not ask for more.
Staff was incredibly nice and helpful!! Facility is well kept and clean! Glad to be storing my stuff here.
Great customer service, and it is a nice storage unit for a good price.
Jeff was the best help with my rental !
Great service, these lady’s are great😊😊😊😊
Jenny and Kelly were very nice to me today once again. I've been storing with them for over a year now and have had absolutely no problems. Always ready to accommodate..come in for great deals. In person is best. Mention my name!
😄👍
Went in after looking around and this place seemed good, after arriving it was super nice and inviting , obtaining a storage was easy and fast and the units are temp controlled as well.
We haven’t had any issues and we go to our storage allot and still never have any issues or questions, for sure look into renting here.
Reggie is very easy to work with, friendly, and knowledgeable. Always gives great customer service whenever I have dealt with him!
Stopped into US Storage to get some quotes to help out a friend who is moving to Vegas in the very near future. Reggie Campbell was very professional, friendly and courteous. Gave me a great deal of information to pass onto my friend. Would be happy to do business with friendly and professional staff.
Our first time trying to rent out a storage and came across US storage. Had an amazing experience. Staff were great. Took their time to show us the different units and answered all our questions. Ended up renting a unit from them. Highly recommend and ask for Reggie.
Being a first time renters Jenny and Jeff made it fast and easy , they were helpful and kind . Good for business 10/10 would recommend .
Jenny and Jeff are awesome and always so helpful ☺️☺️
Friendly, Professional and Courteous
Exceptional customer service and a simple process! Jenny was able to help me secure a storage unit and answer all of my questions. The property is clean and well secured with passcode entry and exit.
Great people great facility never any problems.
I called in for a unit and spoke to Victoria was given good customer service the lady who helped me was very kind and sweet .
Two words! Ms. Jenny! Such a great help and exceptional customer service from her. She made everything so smooth and really helped me stay in my budget. I’m currently 5 months pregnant and it was stressful trying to find a place close enough to keep my belongings safe and have me not worrying about my unit when I’m gone! Great staff felt like I’ve known them forever 💗💐
the staff was super helpful and very nice. i was at the storage across from this and they were way more expensive for the same size. im glad i compared the prices.. 10/10 would recommend.
This storage center, workers are very helpful easy to access great locations, nice and clean, very safe!!!
Absolutely incredible service! We are from Alaska, and the managers made everything possible to accommodate our needs. Everything went very smoothly. Huge thanks to Jenny!
Jenny and Jeff got me all set up with my locker. They were very nice and fun to talk to. A very good experience.
They made it super easy for me and my family to rent and made sure we got the best rate! Thanks Jenny!!
have been storing my travel trailer at this location for a few months now. intake process was quick and easy. facility is very well maintained. staff is friendly and helpful. would recommend.
I just want to say Jenny and Jeff were absolutely awesome. They explained everything to me. Very nice place. Lot of security cameras. And I am very satisfied of the service I got today. Thank you so much Jenny and Jeff. 🥰
After hours of trying to find a good suitable unit and affordable prices US storage centers is by the far the best one to fit my needs. The staff is wonderful and helped with all my questions and concerns. Prices are affordable and it's easy to get around in the area. I definitely recommended anyone looking for a place that is stress free and affordable storage unit go to US Storage Centers Nevada. Big thanks to Jenny Buller the property manager and the rest of the staff for being so friendly and helpful.
I have always had good services staff is very helpful knowledgeable and friendly thank you
I really like the staff and environment of US Storage Center. They really made me feel welcome and didn't pressure me into a bunch of nonsense I didn't need.
The isles are nice and big . I can literally empty my whole unit in the isle and cars would still get by. I like you guys but, who wants to keep paying for storage?😁 Thanks for everything so far.
Todd S.
I'm a satisfied customer with the service and facilities since 2016. The friendly staff is always helpful. The facilities are clean and secure.
Jenny and Jeff are AWESOME PEOPLE!! They made my transition very easy!! GREAT CUSTOMER SERVICE!
Jenni and her husband are so kind. Outstanding managers. The prices are great. I highly recommend this storage.
Amazing staff, lighting great for late night moves, close parking g and hallways accessible for large furniture!
The staff was always professional and courteous! Always trying to accommodate your requests..
Awesome customer service would recommend Jeff and Jenny to anyone looking for storage or parking!!
Super helpful staff! Helped me find all the packing/moving supplies!
Getting a unit was a pleasure w/Jennifer & Jeff
WOW!!! Just stopped by to check out some space and was welcomed with a smile. If you stop by, ask for Kelly! She is super nice! The units are spacious and clean. The location is great. Check them out. See for yourself.👍
So far so good. I was here for a short while last spring. Now I’m back till next spring. Let’s see what the next six months bring.
So far? Lots of “canned texts” and I haven’t even parked my RV there yet. My new space seems like it will be MUCH easier to back into un-assisted. Jeff is a cool guy and when I reserved he went out of his way to find me a good spot. Thanks Jeff. Now let’s see how good the place is at keeping out riffraff. Last time I had trouble with my Gate Code. This time Jenny went out of her way to check it this morning and texted me that all was good. I really appreciate personalized service like this over “canned texts” or emails.
Excellemt customer service
The staff here was wonderful
Great customer experience! Was very helpful and friendly when we were trying to get a new storage unit. :)
I just got a storage unit for myself today and the staff members, Jenny and Jeff, at the front were very helpful. They made sure I got the best deal possible for my first month!
Great staff, good prices and availability. Walked in at 11:42 and was done by 12:05 pm.
Jenny is great! She was so helpful and got our trailer parking situated right away! Definitely recommend this place for all your storing and rv parking needs!
Easy and Prompt Experience, thank you.
This is a great place to store your belongings in the storage. This place has security, availability.
Friendly, showed me the unit and explained everything very well! So happy I chose U.S.Storage! Thank you for great service!
The facility I'm at is fairly old but they take pretty good care of it. Prices have been reasonable. The only thing keeping me from giving them 4 stars is that every single time I access my storage unit, I find this yellow or red sticker on my lock that says THANK YOU FOR STORING WITH US! That's MY lock. I bought that from somewhere else. While I might sound petty about it, get this: whenever I try to remove the sticker, it never comes off in one piece. Never. AND it leaves adhesive residue on MY lock. If they want to thank me, send an email! Why do they have to put a cheap-butt sticker on my lock? YOU GUYS ARE DEFACING MY PROPERTY! WHAT THE HECK IS WRONG WITH YOU? Should I spray paint STOP PUTTING CHEAP STUPID STICKERS ON MY LOCK all over the inside of the facility? Just STOP! Save some money and don't even use the dumb stickers on first place! You don't have to thank me! You're a company, not a friend! Back off! Take my money and go away!
Hi Lance, thank you for taking the time to review our facility and for bringing this to our attention. We appreciate your feedback and would like to further connect you with a manager who can directly address your concerns regarding the stickers being left on your lock. Please send your best contact information to
[email protected] and a manager will reach out to you. Thank you.
Jenny and Jeff we’re absolutely epic super friendly and helpful. Ended up moving both my 2 storage units to this facility!! Thank you.
Bobby has great customer service!!!
Best storage I've ever been to, fair prices and kind helpful people. I've tried many all would not go to another storage place.
Thanks for such great service and your efficiency.
Kelly and Bobby are the best...love your unit.Just rented it.much appreciated
Everyone at this location was very helpful, pleasant, and professional!
Office was super friendly and helpful. Very easy to use website. Simple to rent online or in person.
us storage Jenny and Jeff was very great thanks for being there for me
I went in to US storage on Charleston to look for a storage and Victoria was awesome I was greeted with a smile , great customer service .
I love the friendly staff at US Storage Centers. They are always polite and helpful. I have rented from them for several years and they have the best prices around. I also love their storage unit selections. For many years I rented a 5 foot deep by 15 feet wide. Perfect for my extra teaching supplies. Then last year, I upgraded to a 10 by 10 with outdoor access. I highly recommend US Storage Centers!
Jenny & Jeff are amazing!
Wonderful and helpful staff! Definitely a great location and pricing.
I had great experiences at US Storage prior to moving, and Jenn is a great facility manager.
Bobbie was so helpful with setting me up for my storage. She helped me with understanding the entire process since I’m a newbie to the storage life (lol). Thank you Bobbie 🤎
Kelly and Bobbie are awesome. Excellent service, first class.Thank you
The staff at the US Storage on West Charleston, Kelly and Bobby, were amazing and super helpful and accommodating. The registration was seamless. The facility is super organized and clean. I would highly recommend this storage facility.
Bobbie and Kelly are super awesome highly recommend this place super nice and friendly
Great staff and great service
Great location and very clean, I feel totally safe parking my car here and going over sea for 5 months . Thanks Jenny and Jeff great people.
Ademir da Silva
Amazing staff and very helpful!
Super friendly, very helpful, great experience. Thank you very much!
My husband and I just rented out a unit at Us Storage. We were helped by the lovely Kelly and Jenny . They walked us through the whole process were easy to talk with and even funny 😁 Our experience today was great .I was happy my husband chose US Storage 😊
Excellent!! Jenny did a fabulous job of explaining everything including discounts and questions I might have and just couldn't be more friendly, efficient and informative. It is so rare these days to feel so welcome and I left feeling that I made a right decision. "Thank you Jenny"!!! (and your husband too)..
The staff was super helpful and i feel safe leaving my things in their storage and it’s a reasonable price
Today I was helped by Melissa and she made the experience fast and easy. She took the time to go over the different sizings to find what accommodations I would be needing and continued to explain the whole process as I have never had a storage unit before. I’m very happy with my experience today and will happily come here for services in the future.
Great staff very funny and helpful! Quick and painless process!
This facility has a very friendly and informative staff working. It seems like they are always trying to help their customers In some way shape or form. Pricing is magnificent and units are clean.
Great friendly people. Strongly recommend coming here. Clean property and units.
Friendly, knowledgeable staff. They helped me pick out a unit quickly and the pricing is very fair.
We LOVE us storage! Jenny, Jeff & Goldie gave us 5 star service when we purchased our new storage unit!
My wife and I had a great experience here getting a unit. Jeff Jennie and Goldie were really nice in helping us. Thank you guys!
It was a pleasure dealing with Jenny & Jeff. They were both information, helpful, courteous & friendly. US Storage should consider themselves lucky to have a team like that representing their company/brand.
I'm looking forward to future transactions with them.
The facility is well kept & organized.
I've dealt with other storage facilities in the past, but, this location impressed me.
If you're looking for storage, do yourself a favor & secure this location.
Thanks again Jenny & Jeff for all the help.
They were friendly and professional when dealing with me.
The facility is spotless. My 2 years there were stress free with Jenny & her husband. They will be missed. Stay safe out there
Thank you so much to Jenny @ the Charelston location. Such amazing customer service very professional. It’s my 2nd time here & I recommend anyone to book a storage unit here. They’re truly amazing.
Much love & thank you Jenny!!
Best,
Corbin
Jenny and Jeff are very nice people
Clean storage. Highly recommended
So glad I found this storage center! The staff is extremely friendly and accommodating. I received 25% off which really Helped me out. Thank you!
Great customer service 👏 friendly staff, facility is conveniently located.
Jeff and Jenny are a big help! They have great customer service and really know what's going on in their stores. They are very helpful and very nice. I would recommend coming in and talking to them about any storage or RV parking inquiries. They have great deals and are alot more clean then their competitors. Great service but even better people that love to help!
great place to store stuff or have a get away office lolzzzz jen is a sweet heart very nice wonderful price easy to get in and out of
Jenny and Jeff were so kind, professional and welcoming to this area. They provided us the best customer service over the phone as we called from the state of Maryland. They reserved a storage unit for us because they knew we were trying to coordinate this from out of state and because of that we picked them as our storage managers. Thank you so much for taking care of us. We highly recommended this facility if you have the need for storage. It’s a very well kept facility. The Soto’s
This business was very accommodating with the move in and move out days. Staff is very friendly.
The staff is very friendly, welcoming, and makes you feel like you know them. They explained everything very well. I will definitely recommend them!
Very helpful folks with quick and courteous service. Go see Jenny and Jeff they are awesome!
Jenny Buller, the property manager, Anna, her assistant and the maintenance man ( I don't recall his name) were super helpful and efficient! I stopped by to inquire about a rental.
I drove away with a rented unit and supplies for packing shortly after. Their service is great, the place is clean. Highly recommend.
And the charity and donation drop off are very cool.
The sign up online was so convenient and easy that even though I was moving last minute, I could find an availability and book it at a great pro-rated pride.
Jenny was professional giving me a call to confirm and when I got to the office to finish the sign up, it took literally 6 minutes.
Jeff and Jenny are doing their thing and I’m glad I got a unit here
Very friendly, clean property and quick leasing process. Highly recommended.
Nice and friendly staff. Clean property!
Jenny was extremely helpful, was very simple and easy to get a unit.
Jenny Jeff and Eric were all great. They made getting the unit easy. The place is kept clean from what I could tell. They have flat bed carts to move your stuff in. Great place.
bobbie was very helpful with the questions i had. she is amazing and very nice
I like how Bobbie knows what I need and she is super helpful she is amazing
Loved the overall experience I had at this store and Bobbie made it happen. She was very helpful and informative and to top it off the security and place was amazing aswell definitely loved the store
Bobbie gave me an amazing experience and was very helpful helping me with any questions I had at the time really enjoyed the store overall
This is by far the best storage facility anywhere up and down the Charleston Blvd and Red Rock area. Jenny and Jeff are far superior at running a safe, clean and friendly compound. It is sealed off by 20 foot concrete walls and a heavy duty iron gate. Your junk will be really safe here. I know that for a fact because I was a great customer for about 5 months before I had to return to New York. The storage lockers are climate controlled in the section of the facility where I was a resident. The drive up units are so easy to get to. Even though there is plenty of beautiful bright sunshine, they provide a brilliant 120 volt lightbulb on the ceiling. It operates on a very handy timer switch. You get your own customized security password for keypad entry. Amazing! I will definitely recommend this place to everybody that I know. ALSO, VERY IMPORTANT ... If you are coming to town from east of the Mississippi River, then please bring Jeff samples of all the good beers that we have in New York. He especially likes that good wheat beer but I can't remember the name of it, so call in advance to find out. Thank you. Stay healthy.
Jenny was super helpful and flexible. Thank you! The accommodations are commensurate with the pricing and since new ownership some nice refurbishments or upgrades have been made.
Jenny was so sweet and nice
Clean and secure with helpful, knowledgeable staff and plenty of dollies and well-running elevators, this has been the easiest storage experience I’ve ever had. I would definitely recommend to anyone I know needing extra storage. The price was also very competitive!
Honest employees, Jeff to be exact very nice guy. I left one of my camera bags in the office, being the honest man he is reached out to me and let me know he’d keep it safe for me. Excellent price on units, I’m extremely happy I chose US Storage Centers!
Great place, great price and clean
Very friendly and helpful. Would recommend
Amazing customer service and great location
My experiences with US Storage centers has always been above and beyond... Jenny and John are absolutely amazing! Your company is blessed to have these two representing your brand... They are always helpful, knowledgeable and a pleasure to deal with... The facility is always very well kept, well lit and feels safe at all times...
I would gladly recommend this location and have because of these two!
Ive had nothing but positive experiences at this facility, their pricing is reasonable, the facility is well kept, and the staff is friendly, professional and extremely helpful.
Jenny was fantastic and helped me get a unit in no time!
Very professional and reasonably priced. I feel safe storing my belongings here while I am away 10/10.
Very pleased with the service I received today. Jenny was great. I walked in to review my reservation and was promptly taken to the unit to view the space by another staff member. Paperwork was completed and signed. Thank You. Covid safety guidelines were also followed.
Mr. Jeff and Mrs. Jenny helped me get the perfect storage unit and the best price around. Unit is clean and the property is very clean with no possible issues with security.
Just signed up for a new unit and the entire process was super fast and easy. Pricing is very fair and the premises seem extremely secure. Yvonne is super nice, went over everything, and is an AMAZING golf cart driver! Highly recommend.
Great Great and then some more Great
Talk about quick and easy and affordable! From the moment I walked in the front doors they greeted me kindly and offered exceptional service. Would most definitely recommend.
Jenny and Jeff made it an easy process. Very friendly people. Facility is always looking nice and clean. I’ve been renting a unit at this location for several months. Never an issue or problem.
Great place. Friendly staff.
2day I went in to rent a spot for my stuff becusss I was moving and rite next door to my apartments there was a us storage and I went in the ladie was so kind and at first they said it was almost a 100 a month then she gave me the best deal and made me happy she gave me 50% off for 2 months and anywhere else I called I couldn’t get that deal and after I was thinkin about getting a parking for one of my work trucks and she did the same on a space for a parking for my work van so I really appreciate these people for going out there way to give me a good deal and treating me with kindness and really good service that u won’t find at a lot of these places so if you want to get a great deal go to this places and u won’t be disappointed trust me thanks you and god bless everyone and be safe thanks sincerely Arthur .
My experience was great!
The attention, customer service, willingness to work with me according to my needs.
Thank you US Storage Team for your hard work and friendliness!
Jenny is amazing she helped with getting us great pricing, insurance for our unit with all the great services they provide. We felt very secure in the office and the units are nice and clean.
We spoke about the Kure it Cancer Research the office supports and the story behind it, the cause was very moving. Love the atmosphere there and look forward to using their services for our needs.
Have a great day guys thank you.
Bobby was awesome attentive and knowledgeable of units. She was more than willing to show numerous units and even upsold us on outside vehicle storage. She was courteous with a smile! We were able to learn about their cancer research donation program and even met Jeff , maintenance manager, on our way out the door. Everyone was kind and professional! I feel like I made the right choice!
Excellent place
Super customer service
Highly recommend
Easy storage. The office staff is very nice. Good rates. Definitely recommend
Out of 15 years Marquise is the best property manager by far this place has had. Thank you MARQUISE. He needs a raise
This place is amazing and friendly. Very affordable. Definitely recommend considering here before anywhere else in the valley.
Jenny and Jeff are AMAZING. I’ve never had better customer service in my life. They were super amazing and showed us a couple different units before we made a decision that was best for us. They made sure we had a lock at an awesome price. It’s better to come into the office. The process is better in the office than online. I can say enough about this awesome team.
Great service affordable prices big units
Friendly and helpful staff. Really clean and organized environment.
Amazing space and price! So cleaning! Friendly service!
Great service from the owners! Appreciate all the tips given when it came time to rent!
Great place for storage! Excellent costumer service because they give you choices of what’s available and on special. Drive you out to your spot to ensure it is what you want! A+ service!
The process of renting & releasing the unit was very easy. I recommend this facility when you need to find a place for your things.
Jenny and Jeff are so helpful and kind. The prices are also great and a huge plus !
So pleased with moving my unit in with Jenny and Sue !! Thank you ladies so much !!!
Sue and Jenny were very helpful !! Explained everything I needed to know about my unit and kept a smile on. (: Very pleasant people !!
Friendly Staff, Excellent service and great price!
My roommate and I went in just yesterday to reserve a unit each and both Jeff and Jenny were extremely helpful and kind while helping us through the process! I’m definitely happy with my experience and think others will appreciate the service there as well!
Staff is great, prices are awesome, and the facility is nice and clean. Highly recommend
The Staff at US Storage Jenny,Sue and Jeff are completely Amazing! Kind, considerate, Helpful. Not enough words to describe. The facility is well kept, clean and the security is perfect I am secure knowing my belongings are protected. I originally was going to use public storage at 5050 w. Charleston. I arrived at 3:25 for my scheduled 3:30 appt.door was locked, no answer when I called ,no response thru email . I waited 20 min on property. No one showed no one called it's now after 5pm and still no one has tried to reach me. I called Jenny at US she got me right in and with a discount. I Highly recommend Jenny and her Staff at US Storage for All your Storage Needs. Sincerely, Jamie Freeman
Jenny & Jeff were extremely helpful and very easy to work with. Will definitely reccomend them to my friends!
Great experience. Wonderful staff.
Jenny and Bobbie are awesome!!
Kate took great care of me! Service was fast and friendly. Very STRESS FREE! I love the units and the Staff. Great location! Best PRICE ON DRIVE UP 10x20 in town! Thanks Kate and Us Storage!
Jeff and Jenny are amazing to work with. Thank for for a great experience, from a first-time storage unit renter!
Very lovely and courteous staff well recommend this storage
Such nice people to deal with here. Highly recommend them for any storage needs.
Great storage facility, excellent staff, excellent service!
Diane was very nice fast and courteous and sue has a nice smile way to go ladys
I needed a space at the last minute and US Storage Property Manger, Jenny Buller, was awesome, accommodating and supportive. Not to mention the price was right! I would recommend using their service for all your storage needs.
Great facility, even better are the people in the office, Jenny and Jeff. Thanks guys!
Diane was the best! Very helpful and even assisted with helping me park the RV, highly recommend!
Great people !!!!! Great rates !!!!!
They are very friendly quick and easy and great customer service
Called and worked with Jenny, the property manager. She was very nice and helpful. We were happy with the accommodations that were provided. It is gated and clean. Would definitely recommend this facility.
Thank you Jenny.
Jeff and Jenny are great. We had no issues with storing our RV with them. Very accommodating and helpful.
Jenny and Jeff were very helpful and a pleasure to do business with.
Fast and professional response. Place is clean and well lite.
Jenny and Jeff are AMAZING!! They are assiduously attending to the comfort or wishes of others as well as very polite and courteous. Rent here!!
Great place to store my belongings, great staff. Great new company US Storage.
Just met the new staff Jenny and Jeff are great. Lot of fun!!!
We have used this RV storage for 20 rears. It is very. Convenient for us! They watch over everything, we have had different Management and they all have been great!
The manager Ron is great. He don't take no BS. And I think that's great!