Chris, your representative was extremely helpful and very courteous
The woman that helped me was very kind and helpful
my experience has been very good excellent especially Keith the manager I will recommend them
Keith is wonderful. I will refer his office at every time.
It was easy, friendly, honest, fast and understand my needs.
It was so easy to set up a place for my mother's thing. Tom was so helpful and it was easy as pie..
Really nice people and super quick and easy process plus a great price. I would recommend this location to anyone who's looking for a storage.
Our expert with US Storage has been absolutely amazing!!!! Keith is a true asset and is the primary reason that we continue to rent more spaces at the location. Originally we had planned to have storage spaces at several sites but because of him we consolidated to the one location.
I am very happy with my experience with US Storage. The process of renting a storage unit was simple and uncomplicated. When I checked in with the location that I chose, the woman working was very friendly and welcoming. I definitely will recommend US Storage to all the people I know.
Wonderful service and staff
Very helpful and pleasant. The person who was at the facility was very knowledgeable and very friendly and helpful. He made us feel like family members.
Great staff, friendly service, always pleasant.
This is our second time renting from US Storage. I don't think that we would ever rent anywhere else in town!
Sounded like professionals answered the phone. They had the answers to my questions that was a pleasure in communicating with them. Keep up the good work!
Made it very easy and very helpful
The manager Keith is so friendly and I have never had a problem with storing at their establishment!
Keith was very friendly and helpful
I felt like my belongings would be in good hands with your company. Keith and his sales associate were very nice and patient. I would definitely recommend my friends and family to your location.
Keith was wonderful , very helpful an knowledgeable would definitely recommend!!
People in the office was ledgeable? have pretty good. I appreciate all the help they gave me.
Great service,great location
I recently had the pleasure of using US Storage's services, and I must say, I am thoroughly impressed! From start to finish, the experience was nothing short of excellent.
The customer service I received was exceptional. The staff was not only friendly and attentive but also incredibly knowledgeable about their storage options. They took the time to understand my needs and recommend the perfect storage solution for me. Their expertise put my mind at ease, knowing that my belongings would be in safe hands.
The facility itself was top-notch. It was clean, well-maintained, and equipped with all the necessary security features. I appreciated the ease of access, and the fact that I could visit my storage unit whenever I needed to without any hassle.
The pricing was also very reasonable considering the level of service and security provided.
The manager was very accommodating..friendly..n..thorough. He made me feel very comfortable speaking with him about my situation. Give him a raise to show ur appreciation.
Great customer service. It was a very smooth transaction and move. Thanks Keith!
Great location, great staff.
From the moment I walked in.
To the moment I left, I was very delighted and honestly happy with my transaction agreement of storage space with this Company.
The Lady was knowledgeable and patient with my concerns.. Again Happy with this Service/Company..
Thank you,
Sincerely Mr. C
The person that helped me was knowledgeable and very nice.
I have rented from many storage companies but I have never been treated better and he was super helpful.
A pleasant experience.
Thanks,
Very friendly and helpful staff. Easy booking.
Extremely helpful and friendly staff! They made the process very simple, efficient and explained all the details in a professional manner. They answered all of my questions and walked me through everything. Showed me around the facility and showed where my rental storage unit and parking space was located!
Thank you so much for everything!
Happy customer, Tim
Very easy and professional. This is the Cleanest storage facility I have ever seen
People out there if you're looking for a great place to store your stuff us storage is a place you should go they're very friendly and helpful it will bend backwards for you to help you whatever your needs are and the price is very reasonable I recommend them for all your storage needs give them a call
My experience was super! Kelly was amazing and explained everything really well. Would highly recommend. I sell real estate so if any of my clients ever need a storage unit, I will be recommending.
My experience was very good, the terms of the Rental agreement were clear and acceptable. The Rep (Manager Keith) was friendly and helpful.
To be Honest with you several storage units in the area were cheaper,
But Keith the manager was so easy to deal with.
This is the second time I use you guys, and it is great every time!
I have felt very good the treatment with the personal, very professional and kind.
Experience was fine, staff was very polite, unfortunately space was not fully suitable for my needs
Very good. Office ppl were very helpful and informative.
Perfect unit for my needs
Totally satisfied! Your business could not have a better person than Mr Keith Moen managing this location or your entire operation! Completely friendly,knowledgeable truly a great asset!!!
Great customer service, secure facility, and clean!
Met with Keith and Ana @ Annie Oakley location in Vegas. They were great!
Staff and facility are great. My only issues have been that the gate does not open with Storage Genie. I have not yet been able to get that to work. Also, there are only two carts for loading to interior units for the entire facility. We had to take our truck home and come back the next morning with our own carts.
Keith is very easy to work with and he was very helpful
Every step of the rental process, from reservation. office reception by Ann, inspection of the rental space and billing was convenient, fast and seamless. I highly recommend U.S. Storage Center on Annie Oakley Road in Las Vegas, NV.
The facility is clean but accessibility is limited. The restrooms are closed after office is closed and there is no access to trash.
Very positive. The storage complex is not in a very sketchy location and did not appear to have any run down or unkempt areas. Very clean. Staff is very helpful.
Excellent customer service. Thank you so much for all your help
You've made everything so convenient
Keith has been great to work with
Awesome and super friendly. A++++
I had a very pleasant and friendly experience. Staff was knowledgeable and polite. The establishment is clean and well cared for
It was great. Easy to set up and great Customer Service.
Great, right now... I will say, Keith was excellent!
Very friendly, thorough, and fast.
Best way to describe them is AWESOME.
All is well
Helpful agent
We’re happy
Great customer service It was well worth it thanks.
I’m always greeted with a warm smile and friendly face!!!! They are always so helpful!!! The facility is clean and very convenient for me!!!
Check in was fast and easy. Looks very secure and clean property!
It was my first time getting a storage. It was a real pleasant experience.
It has been a good experience so far. Keith at the Henderson Nevada location was friendly and explained everything precisely to make it an even better experience.
It was fast and easy and the pricing was perfect!
Great experience in every respect! Best storage units I found in my search. Keith was awesome!
My experience with US Storage was pleasant and thorough. However, I found the rental prices expensive and I feel vulnerable to an increase.
Went great fast easy and polite people :)
So far so good. Keith has been outstanding! Very easy unit access, clean and convenient.
When I originally made the phone call to rent there, Anna was so informative and extremely helpful!!! When I arrived, she greeted me by name and with a smile!!! She was so nice!!! I really enjoyed my experience because of her!!! The facility is nice and clean!!! I would, and I will recommend this place to everyone!!! Thank you Anna!!!!!
The person was very nice and professional
Great! Theu were quick, gave me a good deal, and they were very attentive. Even helped me download the app!
Bobbie was very cool, patient and all around helpful. I decided on this strorage because she made me feel safe. Thank you.
Keith was great! He was very helpful, kind and explained everything thoroughly. Would definitely recommend US Storage to any persons looking for clean and accessible storage. The location is perfect. The unit is clean and convenient.
Very nice and accommodating
My experience was great. Bobby was very helpful and was able to answer all my questions.
Easy to talk to very helpful and reliable.
Everything is great for now 👍🏾
Ok. Did not know about the monthly insurance charge. Was not pleased about that learning about that at signing.
Very easy, the manager was great help
Customer Service Is VERY Good. Fair Prices. Highly Recommend!
Very nice place and helped me alot
Had used your storage in the past loved it then love it even more now would not want to be anywhere else feel safe n secure the staff are very pleasant,personable
Keith and the staff were very nice
My experience was terrific my contact person Keith the property manager was very professional, knowledgeable and he was very patient he showed me five and six units that would fit my needs. Thank you Keith for all your help.
I was able to get my storage unit on Dec.21, 2020 with Mr. Keith and it went on well. Service was really good. I can definitely recommend us storage to friends and family.
Awesome, it was quick n easy process
Absolutely love the storage genie app to get in the gate
I have always had an outstanding experience with my manager Keith Moen at the US Storage located on Annie Oakley road in Las Vegas,Nevada.
Keith Moen is an outstanding manager there and acts with the upmost respect,dignity,integrity,understanding, and compassion for anyone who walks into this US Storage Facility.
I would highly recommend US Storage to all of my friends because it is a business that is operated with integrity and respect for everyone regardless of one’s race,color,creed,etc.
The service I receive from the manager Keith Moen at US Storage is always outstanding and impeccable!
Kirk went above and beyond for me so my experience was great thank you
Fast easy and informative
Diane Bynum was courteous, knowledgeable and professional. I feel confident that US Storage provides secure storage units
Arlene Brunilson
My experience was great! I registered over the phone and was quickly setup. The manager on site was very helpful and courteous
amazing and the woman at the front desk who sold me the unit was amazing and her customer service was amazing
My experience was with Keith and it was great he was very thorough he helped me put the app on the phone he answered all my questions he was very friendly I would highly recommend this place
Excellent customer service. Answer all my questions and was extremely know to fit my needs
The staff is great the property is always clean.
Everything was fine Keith very helpful
The staff is very friendly and knowledgable. Pricing is competitive and the facility is clean and safe.
This is not my first time renting with you, it is always a pleasurable experience coming to US storage thank you for your kind and courteous employees❣️The clean facility is definitely a winner👍🏽
I met with Keith. Knowledgeable, efficient and a willingness to help. Keith showed me options and discussed what I needed for storage space. I felt like Keith was there to help me not just rent me a unit.
The initial experience with the company was great!
My wife and I had a really great experience with Keith. Very knowledgeable and polite. Didn't rush us or try to upsale us on anything which we greatly appreciated. He explained the rates and showed us the available spots for our vehicle as well answered all of our questions. Thanks again Keith.
Your employee Keith gave me great customer service and vey knowledgeable I give him a 10. I will recommend anyone that need a storage to come to U.S. storage Great customer service and company image.😄
I feel very honored to be leasing from us storage, I feel you's folk are the best in leasing , take are and have a great day !!!
great. only place i go for storage.
We love it here! Diane Bynum was very helpful and informative. She helped us with the entire process and was very kind!
For me it’s more about personal service. I thought Keith was great!
This branch is dynamite. The manager is unbelievably friendly and knowledgeable. The service is second to none and the unit itself is topnotch. Thank you!
Customer service was very good and the start up deal was very appealing.
It was great! I gave you 5 stars on Google search. The staff is very friendly.
i was in and out all set up in no time. staff was great!
I was very happy with the service and help finding me exactly what I needed. I was also pleased with the help finding me the best fit for my budget.
Excellent customer service, very frendly
We have used this location twice now for visiting family members and have been very pleased with the service and facility.
Was very nice and made sure I had all the time I needed to get my things in storage with no stress worrying about closing time scene I got off work at 8pm and they have the best prices in Henderson and Las Vegas
Fast, efficient and simple. Premises clean, easy access, fair price.
Charlene was great. I came in 3 days before my move and got a storage unit to small. They gave me a bigger unit without charging me a transfer fee or an additional admin fee.
I had a great experience. The staff are very friendly and took care of my storage needs in a timely manner. Highly recommend giving them a call if you are looking for an affordable and quality storage facility.
Great people-much help. I am all the way across the country and I feel like I was right there all along. Thanks for all your help
we had a great experience getting our storage unit JENNY was great she explained everything very well was very polite and professional will definitely send friends and family her way if they need a place to store she was enjoyable,and friendly and showed she cared and enjoyed her job doing it so well!!
I haven’t used a storage in many many years, so I wasn’t sure what to expect. However, that being said, I didn’t expect the amazing customer service provided by Jenny. She was AWESOME! So friendly and helpful! Everything was clean and organized. The elevators, storage unit, hall ways and office were all in perfect condition! Highly recommend!
Very nice clerk. She told me all about the lease and unit. Showed me the unit which was nice.
After calling multiple storage companies I reached Jenny. I grew irritated and became short after not being able to find a storage company that could work around my schedule. Jenny was very patient and was able to make it work for me on short notice. Very good service! Thanks!
Great. They certainly know what they are doing and helped me every inch of the way.
Great place to business with,very reasonable rates,clean storage units,and Jenny in the office was very friendly and helpful.
Jenny was very helpful and I would definitely recommend this place to everyone. Even though it was closing time Jenny spent time with me and even stayed to show me different size units to best fit my needs...thank you
Wonderful customer service.
Clean facility! Friendly staff! We're so happy we decided on US Storage for our storage needs. Jenny and Diana were both helpful. Highly recommend!
Very professional, courteous, accommodating service.
I received very good service and I'm very pleased with the experience.
Excellent pleased and nice demeanor.
I was very pleased. Great customer service. Jenny explained everything and was very nice and on point.
Wonderfol service, very clean storage units and close to home.
The actual storage center was great - clean, good customer service. My problem was how we ended up there in the first place. I called a central number. We were moving from Hawaii to Las Vegas and needed a temporary storage facility. We were moving to 89128, and the guy on the phone said he had room available in 89129. Perfect. Then after taking all the information says sorry its no longer available there but I have this other place available. Not knowing the area well, I indicated hesitation. He then said it’s within a mile of 89129. Total lie. This facility was quite a drive for us. Half hour on the highway. Obnoxious.
Able to accommodate me from afar with seamless online paperwork and great communication as well as anticipating my needs.
Very professional and courteous, thanks for the service you have provided greatly appreciated
One of the best experiences I have ever had the process was extremely easy the price was affordable, and the customer service was outstanding
Very professional appearance. Very friendly and kind staff.
Friendly and prompt customer service have kept me returning for several years.
The staff is friendly and helpful.
Jenny has been fantastic. My storage needs vary and she has been amazing at getting me what I need when I need it.
This was a very easy process. I would recommend this place to anyone!
Safe, Secure, nice employees
The customer service was personable and met my needs
A wonderful one .Jenny Buller is Amazing. She is So Professionally and courteous . We feel safe and Secure. She has called us in the past to let us know we forgot to lock up. Employees like her are a Dying Breed 😊
Well taken care of since I been there
Facility is clean and well maintained. Staff is very helpful and responsive.
I was treated well and was informed of everything I needed to know.
There was a mistake made but was rectified immediately.
Jenny was great and very helpful!!!
Always walk away happy, great prices :) friendly staff :)
Friendly and responsive management. The rates keep going up so I may not be back but the place has served me pretty well over the years, except for a suspicious bike theft from my unit three years ago. Management has improved since then.
Getting a spot was easy and was able to look at the required size. The location overall was comfy and secure. Temperature was always maintained and never too low or high. There was always push carts available unless someone would leave them in different areas of the building but aside from that there was always one for me to use. The elevators also made big trips hastle free. Can'tanything bad about the place. I enjoyed it and I'd definitely trust this place again.
very helpful and friendly !!!
Hi , I want to say that my experience thus far has been absolutely wonderful from the first time I called in to your organization. Jenny is very nice and sweet on the phone in every capacity, and very easy and quick to work with and her husband Jeff is also very cool in what his job consists of . They are a great team and I feel very safe having my stuff stored with You . I would say They are both an asset to Your Organization ,,, Thank You ,,, Your new tenet - Steve
Your team is specular our company and my self have used your services her in Las Vegas. It is a clean and safe environment to store you valuables items. We will be back....
I called looking for short term storage for my fathers 5th wheel while he is in town visiting us. Jenny was friendly and very helpful. She made my day! I will happily recommend her and the Annie Oakley property to anyone needing storage.
Staff are informative, friendly & helpful. Facility is clean & well lit. Storage fees are good price.
Courteous and friendly. Very helpful. Would tecommenf.
The onsite manager (Jenny) was fantastic! Her customer service was amazing!
Office staff was friendly, access was easy. Thanks!
These ladies take care of me so well. Extremely timely and professional.
The staff were very friendly and knowledgeable. Answered all my questions and were very accommodating and professional!
Very happy,everything went as planned. Nice staff.
I think U.S Storage is the best Storage I've used! The people are great, professional, work with you not against you..really worked with me when I was sick..I will definitely use U.S. Storage again...
The lady at the desk Jenny was amazing as far as being accommodating very friendly made me feel welcome made me feel comfortable and was very kind and very professional I would recommend you guys tell anybody secret place
Jenny was fantastic. Very knowledgeable and helpful. She gave me the lay of the land and was more than helpful. Jenny is an asset to your organization.
the service was wonderful
I had a great experience during the time I rented space.
There was an incident on the day I vacated - I paid for December 1, 2017, and upon my exit - less than 2 hours after paying for the day, my access code to leave the premises was 'denied'. I had two friends helping me move out and couldn't exit. One of my mover friends was able to back up and return to the store front to tell the clerk to let us out. Basically, just embarrassed.....no harm done.
Patt Mueller
Best storage experience ever! The cost, convenience, and utility is off the charts. I'm a P/T Junker and this location is most ideal because of it's proximity to McManus Auctions, The Live & Work lofts on Silvestri Lane, The Green Valley Library, 24 Hour Fitness, Oasis Laundromat, Henderson Black Bear Diner, and Mothership Coffee. I utilize each one of these entities in my endeavors and I've achieved quite a positive result.
It's hard to say you loved a storage facility but due to the staff I have to say we did. Would return here in a heartbeat if we need storage again.
Very friendly staff. Easy access. Just enough room for the space we needed.
Ginny is a great asset to your business.
Jenny and her staff are fantastic! I've rented here multiple times. Everyone is super friendly, helpful and attentive. Facilities are secure. I have and would definitely recommend and use again!
My experience is always great with Jenny.
Safe place to store your stuff. Thank you.
This was our second time storing our things with you. Great friendly informative staff. I felt safe at your facility, and comfortable. All goody! Thanks for everything!
Denise and Bruce Kriese
RM General Contracting
Awesome cust setvice. Helpful
I have been very happy with the service I received, especially when I called at the last minute to reserve a spot. We were warmly received by your agent in the office, making us feel welcome and comfortable.
Well organized and easy to complete required paperwork. A nice rental experience.
I feel great about the level of customer service. Especially the fact that my unit was reserved for me until I needed it completely free of charge! Amazing....!
I was pleasantly surprised by the cleanliness, security and professionalism displayed by this facility and its employees. I would gladly refer anyone looking for additional storage needs to visit and see for themselves.
Simple and easy. Did everything over the phone with no issues.
You were very helpful with getting my travel trailer in storage. The rates were also great compared to most competitors. Thank you very much!
LINDA IS A AN EMPLOYEE EVERY BUSINESS SHOULD WISH FOR AND HAVE, SHE WAS RESPECTFUL, KIND AND WENT THE EXTRA MILE FOR US
The best customer service they went above and beyond
the lady in the office was very polite and accomadaring.
Great experience overall.. Jenny is a pleasure to work with and will get the job done..
great customer service by Jenny 2nd time I have rented there because of her.
The service was great and fast.... better than the other storage places I have used in the past.... thank you again, Tommy
Great and friendly staff , the storage purchase process was quick and very easy compared to other locations in the area
Great experience and Jennie was phenomenal!
Jenny Buller was awsome to work with. She made everything easy and painless for my rental.
Great first experience here at US Storage, Jenny is very knowledgeable about every aspect of her job, as well as, providing or suggesting places for us to hang out & get out of the heat after we moved the items into storage. We still don't have a place to live and we travel with our 13yr old Chihuahua, MooCow, so by Jenny giving us phone numbers and names of places, was a "god sent". We look forward to storing our " home " there until we find our place to live. Than we can truly say out home in Henderson!.. Very clean facility, user friendly, ie: getting around, elevators & lifts/carts.. If you ever need to store anything, call US Storage Center off Annie Oakley & Sunset at: 702-451-7220, and ask for Jenny, with a Smile, Buller.
Thanks again Jenny.. thanks for everything, cold water, office to cool off in, your the Best!
Brenda, Michael & MooCow...
Very efficient. Got me in and out quickly. Thank you.
Great customer service. Nice facility.
Very easy interaction... staff was very polite and helpful...
My experience was awesome Jenny is the best. I went to Public Storage on sunset and I was given the runaround on prices, so I found US Storage and I'm very pleased with there services and how they treat customers.
Jenny is awesome!!! Very accommodating to my need
Great! Top customer service at this location. I would recommend this facility to anyoneI know in need of a storage facility. This is my second experience with US Storage. I have another storage in California, and when I needed to come to Vegas, I immediately looked for the closest US Storage to my location. It wasn't a question of shopping for the latest "deal of the month" from others storage companies. I knew I would get the best prices and customer service with US Storage. Anytime I am in need of a storage unit, US Storage is the first and only company that I'll deal with. I will be a lifelong customer with US Storage.!!
Check-in and move-in were a breeze. Staff is knowledgeable and friendly.Property is clean and well kept.
Awesome , fast and easy , really nice staffs.
Very easy and the property manager was very accommodating and worked with me for my short stay. She was very friendly and genuine.
It was awesome I was evicted suddenly with no notice and Jenny was great I would definitely recommend US STORAGE to all my friends. Thanks Jenny for helping me out.
Got me the best deal :) im very happy with the service :)
Love the service!! Thanks
Diane was extremely helpful and easy to talk to, I would definitely recommend this company to a friend.
Excellent Service. Perfect location. Thanks
Great experience, very professional.
This place is the best by far. The people running the place were so helpful it made things very easy for me. Thank you staff!!
Over all very helpful and theral about my storage needs
very pleasant conversation with the sales clerk. Explained everything fully.
The customer service was awesome. They (or she) always took my call and did it with a smile. It was easier to switch storage size and get started.
Customer service was amazing. The lady at the desk was very friendly and knowledgable. I came in just before closing and she still took the time to answer my questions and never made me feel rushed.
The property manager at this location is a very nice lady. Very nice and clean location. In a great area. Would highly recommend this location
Best experience with storage properties. Thanks to Jenny from office on Annie Oakley Dr. thanks!!
Great storage facilities, clean well managed with outstanding customer service. Thanks fro all your help!!!!!!
Have worked with both storage workers and both are very knowlegeable, friendly and went out of their way to help. Would recommend this facility and workers to all my friends.
Special acknowledgement to Jenny who took me to several units on the property and worked with me on what was best for my needs with my move. I am very happy and thankful they you have such wonderful employees.
Sincerely,
Wendy L. Kelly
Well organized, staff is very helpful and knowledgeable of your product line, facilities are clean and well maintained, & price is reasonalbe.
Great service, pleasant tour of the amazingly clean property, very informative,very helpful, and accommodating lady's in the office. I will recommend to every one.
Always helpful and very accommodating!
Overall getting a space was easy. Service was great. Everyone was polite that I dealt with. Facility is clean and had all necessary needs for storage. I have no dislikes so far and can not say anything bad about this area. Glad to be doing business with them.
It was excellent! The customer service lady was sweet and friendly.
Taylor was great! The facility and unit were clean and welcoming. For people that just moved to Las Vegas and had no idea what we were going to do with our stuff while finding a place to live, Taylor was awesome helping us find the perfect storage unit! Thank you US Storage!
Working with Jenny was great! Very nice and easy to work with!
Taylor was very nice and helpful!
It has been a great experience considering I'm in the midst of a difficult time. Jenny is the best and is an asset to your company.
I LOVE HOW I CAN PAY MY STORAGE FEE THROUGH THE AUTOMATED PHONE
Jennie was nice to work with. Didn't experience any difficulties.
Easy to do business with. Pleasant and courteous people.
The people we encountered we very nice, professional, and helpful.
Good experience - good rates - friendly staff