Muy buena ya avía estado con ustedes anterior mente y hoy en día que los nesesito están para mi muchas grasias
The lady upfront was very informative, as well as friendly. The prices are great in this economy. Will recommend.
My experience was great Tiffany is really nice, very helpful and so professional. Also Lisa on the phone. 10/10
I felt so welcoming good customer service and really friendly
Mala me rentaron un storach y al día siguiente me llamaron para cancelar ni siquiera me entregaron la llave
Manager became rude after I complained about all the debris on Northwest side. Since then saying she's going fine me. The lock kept messing up asked her exchange lockbecause I bought it from you said tough luck just get your stuff and move out. I would recommend any U.S.storage except the Mojave location.
Everyone I spoke to on the phone and in person has been very helpful and kind. The rentals were easy and quick and units were perfect sizes for my needs.
every employee there is extremely helpful. They are fantastic.
I don't like how my rate keeps going up when I started off at 35 and now I'm at about $80 a month for something about the size of a bathtub. I am getting rid of my unit ASAP.
Thank goodness for these 2 employees - Ms. Rosetta, and Ms. Lisa. Several previous employees, ( by phone), were rude and/or gave wrong information. Ms. Rosetta showed outstanding customer service. She definitely helped me, with my many options, and purchases. ( I rented a storage space, rented the cargo van, and the pickup). Both Ms. Rosetta and Ms. Lisa made every transaction very easy, and were extremely attentive. Moving is so tiring, and very hectic , but I felt that both ladies did their best to keep everything I had to do, moving smoothly. I have already bragged about this location to multiple people. Thank you again ! !
They ****** me I emptied the storage out and they still charged me after I was long gone.
Y’all are infested by rats
I love this storage place they were very helpful and professional and I won a gift card from a raffle they had, very clean and decent storage facility ☺️
The management was great and the staff was wonderful. I would use them again if the need arose to do so.
I was very happy everyone that work in the place was really nice and helpful I would definitely recommend that play my friends and family.
The employees take photos and videos of you in your storage unit with their personal phones. And they even went into my unit and took over $4000 of my personal belongings and inventory for my business. Not to mention that they even took my photos of my daughter that had passed away a long with everything I had left of her belongings in 2 small suitcases. That all after they increased my rent by more than 75% without notifying me. A bunch of unprofessional employees and thieves work here
Havent contacted the company
Originally very good. At the end it was extremely irritating.
I had a great experience with U.S. storage. They were very helpful and very polite.
Great customer service quality management 100 percent satisfaction very high end storage units and very safe. Thumbs up for the property manager she keeps everything looking so clean always working hard on the property.
As long as the manager is Ty there are never any issues. She goes above and beyond for her tenants
They were rude and disrespectful and always made up stuff about our dogs in the car first they said dogs have to stay in car so then we would make sure they stayed in the car then she said we couldn't come to the storage place be cause we had a little dog inside our rv so I cleaned out storage and left I don't have time for rude people
Overall it's good but I been late a couple of times n the late fees are too much
I did like it and I would recommend it to my friends and the price was really cheap thank you
The insurance rate is too high. No benefits to the consumer.
Very good experience. staff is very nice and curious and I would definitely recommend to others.
It is a safe place and very clean and friendly staff. Muchas Gracias.
I like my experience a lot. Very friendly and will work with staff members
Great customer service however, the time frame picking up things is kind of extreme and the cost has its over priced. I soon will be removing my things from that location because of the fact it seems that I’m getting overcharged for a small unit and I’m a senior citizen and my Social Security check is taking a chunk of money and I barely left off very little so it’s hurting my pockets really bad. If you have any specials, please let me know. So that I can keep the storage unit. If not, I’ll probably take it out during the summer.
It was the most terrible experience I could ever have the manager at the facility on Mojave is a terrible person I have made a complaint and no one has ever called me back because maybe y'all don't care either but I would like to address this situation because I was treated very poorly at us storage and I am very upset about it still to this day and I would like to take it to the next level so I would love for somebody to give me a call back 341-799-6574 and I did call a different us storage and leave a long message with a human regarding my problem with that facility and he said that someone would contact me back which never happened so us storage is the worst place that I've ever dealt with only because of the manager on Mojave she's terrible and I want to have the situation addressed
Everyone’s always helpful whether on the phone or in person. Thanks! Great job guys!
Tiffany at the Mojave location is a total Karen, a pest, and made me and my girlfriend super uncomfortable the entire time I rented there. So glad to be away from her.
the prices were too high , bad communication
Bad .. started ok. But was terrible communication
Ty is very contagious. Her personality wins you over to let you know you belongings are safe.
the experience I have of this place is highly recommended
The manager and staff were very nice and courteous. I would recommend my friends.
Person that signed me up was very helpful and pleasant.
Very professional attitude
Best storage place in Las Vegas the management is the best live it there !
Great company to rent from and Tiffany is very very helpful. I would highly recommend renting from them to anybody and I will be using again in the future if need be
I gave a 10 because everything was clear, and the staff was helpful, knowledgeable, and friendly. The price was highly competitive, and the storage was clean (although the light bulb didn't work).
Stafford friendly always willing to help I've had no problems being there at all forever I love my storage unit and I will definitely be staying with you guys even if I move and I happen to move my stuff out of storage I would definitely be coming back to the storage unit and I recommend it the storage unit to friends and family keep up the great job
U. S storage on Mojave is the best! Super friendly staff and really easy to sign up. I would definitely recommend any one to go there and rent a unit.
It was awesome the young lady at the counter was very friendly and helpful 🌸🌸🌸 She even offered us water it was very hot day when we moved in 🌸🌸🌸
I like the convenience of the location near where I live. I also like the idea that I was able to purchase a lock as well
And I like how the whole facility is one level, making of easy.
Excellent Storage, I feel like my belogins are secured in that place.
It was quick and straight forward no hidden fees. Customer service was good and unit was ready to go.
Very considerate ilove this storage place . Come all the way from California for storage unit 🤞🏾🤞🏾🤞🏾
Mostly good but your online operations are not customer friendly.
good experience, good customer service
It was fast easy straight forward ,followed all covid guidelines made me feel welcome .great customer service .
Good and satisfied so far.
Very attend and help person very good customer service a like it and I recommend it to my friends 😀
Everyone is really nice, and really helpful
I was welcomed with friendly service and I have had no problems
Great interaction with office staff.
Good service and clean units
Affordable, staff are great
US Storage Centers is a great place to store whatever needs available. I recommend this place to go to, friendly staff across the board that I have dealt with which helps...
I am extremely happy with the thorough, professional, friendly, and secure service you have given me. From sign up online, to signing for my unit and receiving a lock, your service has been hassle free and great. Thank you!
It was a good experience very professional
I had a very positive experience and would highly recommend you to my friends and family.
Excellent service from your staff and very professional.
Thank You
It's cool so far the staff are friendly and it seems they watch out for the customer
Efficiency with a comfortable touch of understanding.when all the world gets too busy it's nice to make new friends . Thanks
Everyone is extremely nice and courteous , and the unit is rented was
very good and exactly what I needed. Security is very good and the
entire experience has been quite nice . Would definitely recommend
this company to others.
Good and recommend others to do business with you.
Great in communication and information
The two ladies that were there the day we road into town helped us above and behind cause we had major truck rental problem. So they made sure our storage unit trip was smooth and easy with no problems. My daughter and I can't thank them enough.
Very Professional friendly make you feel like family
It was fine no problems .
Friendly, helpful, I am sure my belongings are safe
Staff is always helpful and polite. Premises is always clean. Prices are reasonable. The only thing I wish is that I had access 24/7. There are times when a customer needs to put something in or take something out of their unit but because they close early evening they have to wait for another time. I've never had a storage facility where the whole place closed at the end of the day. Others I've had in the past only the office closed up and the units were accessable 24/7. Other than that, everything else is great!
Tiffany was great very friendly and knowledgeable she is a great asset to your company
Tiffany and Charlene are both nice ladies. Very professional and great customer service skills.
Most helpful and courteous
It was great nice service will be back here soon. I loved how they got me the right room for my stuff thank you
Everything was clean and the management is awesome ! She is a genuine nice person.
Very friendly and help full an Don is Awsome an compassionate thank you all for everything
Staff was friendly. Establishment was clean. Offered great special
I felt very welcomed by the staff. The facility is clean and accessible, 10/10 yay
My experience was great, Tiffany and Charlene were awesome and made it so easy to do business with.
Great service at the office! Very clean facility. Fair price as well!
I am still upset finding out that ive been over charged for unit 796. It should be $39 per month but ive been paying $51.50 for several months. I hope that i get a few free months on unit 303.
Very welcoming. Quick and to the point. Very transparent. My unit is perfect for my needs and was ready for move. Super clean.
Wonderful experience with the company. And I will suggest you to my friends and family.
The experience was very good. The property manager was outstanding and she provided the absolute best customer service. She made a very stressful time very easy for me. I would highly recommend U.S. Storage Centers based on my interaction with her.
Me gusto mucho el servicio !!!
Muy satisfecho con el servicio y especial recibida al realizar el contrato!!
Excellent friendly accommodating service!
Excellent customer services by Frank
Felt that I was taken care off, office staff was very professional
I was attended to very respectfully. Cherlene was very nice and helpful, making the experience meaningful and memorable. Thanks again US Storage Center
GREAT GREAT GREAT GREAT CHARLENE IS INCREDIBLE
Very comfortable and accessible
Amazing customer service friendly and fast
Great place, and nice people at the office.
GREAT CUSTOMER SERVICE SKILLS I LOVE THE PLACE I WOULD RECOMMEND THIS TO ANY ONE ! THIS WILL ALWAYS BE MY GO TO WHEN NEEDED I WAS HIGHLY APPRECIATED. Looking forward to seeing the lady Charlene front desk when is needed I thank your company very much.
the two in the front were very informative great team. Personable nice people.
Charlene was most helpful. You have a very valuable employee in her. Very accommodating and a pleasure to deal with
Charlene was exceptional. She has a remarkable capacity for customer service.
Great service and facilities. Definitely would recommend this place to others
Tiffany was very professional and she helped me with no problem.
It was very nice experience very nice people and they make you feel so welcome and very clean place I am very happy I am renting here.
It was a great experience... I would sure use us storage for the future when ever i need storage
Very helpful i would recommend this location
Tiffany was a great! Easy rental with great service!
Outstanding customer service
Process went great. She was very helpful and understanding. A+ customer service
Really nice. Staff is as friendly and accommodating. The only thing i didn’t like is it didn’t stay open long enough. Extended hours and access to my items would have great improved this experience.
My daughter and I've rented with you before
Great service will be a good recommend. Thanks us storage
Great experience, very convenient and your staff is very helpful.
It was and is a a very good experience
Wonderful experience. The lady at the front was a pleasure to work with. Not sure if she was the owner or not but she had pretty red hair.
Tiffany is a marvelous person and makes renting from these storage units a pleasure. Keep her.
I enjoyed the customer service period.
I have been with Sunstone Storage for the past 9 months & have been really satisfied with the customer service that Sunstone has to offer due to the professionalism of Tiffany Carter - The Property Manager- Any concerns that I have had immediately were taken care of. She is always friendly, courteous, & will follow-up . I started with 1 unit & now I have 2 units at the Mojave road Sunstone facility. The Property is very well maintained in everyway. It is pleasure to walk into the leasing office when paying my monthly bill to be in such a clean & inviting environment..Thank You Tiffany....Lou Martinez
It was a vey cool experience! Everything went very smooth customer service was excellent.
Great service good people cheap storage
No problems,smooth move, would recomend.
Very satisfied. Clean and sufficient. Excellent employees. No hassle or outrageous late fees.
everyone was very helpful
I feel the pricing is fair and the service is outstanding. I believe that Ty is serving my company’s best interests as well as handling business for Sunstone in a professional manner.
All went well.every one very helpful.
Its was good just kinda pricey.it should be open longer hrs.
great staff and very clean service
The manager was great she was really helpful and I found exactly what I needed she answered all my questions and even showed me the storage that I needed
I LOVE YOUR PEOPLE. So outgoing! Tiffany loves her job so much, she is an angel of deep attention to everybody’s needs:) Elly is SO AMAZING, I cannot describe!
About recommending the storage - Not very much, only to those who have wood to store.
I was almost killed by outside heat, but your fans are USELESS, and you might get a situation when someone may be deadly hurt by Vegas weather... What did you mean that storages have COOLING?! I forgot my meds there for overnight, and all capsules stick together. Trash...
It is one of the most painful experiences for me, and I am a war reporter in past.
It hurts me thinking that only furnitures & books cab be stored at your place, or I need to look for a normal one.
WHY YOU WOULD NOT GIVE A CLEAR GUIDANCE NOT TO LIVE ANYTHING that we’d want to see «alive». Any cooking oil or hair color cannot be stored there! So I LOSE 100s of dollars on this choice of your «mini»<=> I am a lady, & have beauty products and plastic-alike clothes!
I just cannot think about changing the storage because it might kill
So I will lose everything that is not wood and paper.
What covers my insurance, and how, it's a question
A excellent experience better than I expected I would recommend this storage to all my friends
I felt very welcome and appreciated
I liked every aspect of the process I have no complaints only one suggest could have longer gate hours maybe close at 8:00 or 9:00pm for those of us that work till 5 or 6 in the evening.but other than that everything is supra.
Very good experience. Much better than under previous management. Glad that they are back to allowing autopay.
They were very friendly and welcoming.and I was very assured my belongings would be safe at all times .and pricing is very good
I had the opportunity of meeting Jeff after he followed up with me with questions I had. A concern with a latch on my unit was immediately taken care of by Jeff. Glad to see that the new Management is upgrading the facility..So far so good thx to Jeff.
Ok just wanted a 5x5 but had to take the next one.