Very good and relaxed and comfortable
Very happy with Angel’s knowledge and expertise. She patiently answered questions and was well informed. The facility is clean and I feel safe whenever I have accessed my unit.
After a unit at another facility didn't meet my needs, I was scrambling to find something that day. I found US Storage online and reserved a space. Within 30 minutes I received a call from James, and we set an appointment time. When I got there, he set up the rental agreement and sold me a lock for the unit. He then showed me the unit and how the lock works. Was able to move my things in immediately. Having carts available is definitely a bonus. Will definitely recommend to anyone looking for a place to store their things.
Angel and James were awesome. I really appreciate that they were friendly and provided great customer service.
My experience was very good and all of the reps were very helpful and polite!😊👌🏽
Angel is the best she explained from A-Z she was so sweet and helpful
Very warm. Welcoming and helpful.
The office manager Angel was very pleasant and explained everything in detail from hours, fees, keyless pad entry and safety. I felt welcomed and the specials was a bonus. Thank you so much. I highly recommend.
Very nice place I really like the way the units are inside of buildings.Very clean and well lit up .
I had the best experience with US Storage,
Very welcoming and supportive. Angel done an awesome job she went through everything in detail.
Easy to purchase, affordable when purchasing. Only thing I wish were access hours longer. Closes early sometimes when you are moving it can be time consuming.
Very good and Pennie was amazing
Pennie was great and very helpful! Thank you
Penny did an excellent job.
very good compared to the management that was there before!
It was my first time renting a storage locker, and the employees made it a very stress-free and informative process.
Fantastic! Very helpful, friendly people in the office!
The facility is nice and was in a convenient location, but getting everything set up at first was an issue. My code wasn’t activated after I signed my lease, so when I came back to move in after hours, I was denied access and had to call customer support to send the property manager out. They rectified the situation fairly quickly though which was great.
Very friendly and accommodating. The facility is very clean and organized. I would definitely recommend this location to others in need of storage space.
It was a pleasant experience. I like how the units are arranged and the easy access.
It was wonderful- team was very helpful
It was the worst customer experience I have has in quite awhile. When I signed up for the unit in person, the guy couldn't figure out how to do it in their system. He had to start over several times. Then he turned it over to his manager who also tried several times. Finally after about 90 minutes, they said it was good. I was supposed to get 2 months at 1/2 price as a sign up promo. I had them set up auto pay and they promised after all the mess ups it was set up correctly. When the first billing cycle came up (I paid for the first partial month up front), I was charged for the full amount. I called 3 times and never got the site, but an a
Centralservice desk who said they couldnt fix it, but would have the on site people call. They never did. I called a 4th time and got someone at the site who said he was the manger and he fixed it. I'll see if that is true at the next billing cycle. So this has taken 4 or 5 hours of my time over 2 weeks to buy your product. Ridiculous!
Penny was very helpful. She explained the process and gave me the opportunity to ask any questions that I may have. She was very patient.
The customer service was phenomenal!
Great location, great climate control, and my storage unit was easy to find.
Excellent Customer Service, Great facility and location, I’ll definitely use again when needed and tell others about
US STORAGE!
Thank You
Good Help and answers from the Rep.
The best. Excellent in every way.
From the moment I contacted on the web site, I've had a very pleasant, professional, and fulfilling Experience. I was walked through the facility, shown options to fulfill my needs. And so far follow through has been on point.
I would recommend in a moment.
Never been better. Facility exceptionally clean.
Matt and Husband extremely personable, friendly, patient, should I continue...
Should it become necessary I will pass several other facilities to get to them.
Thanks again.
Loved it. Matt was super helpful and the storage location is great!
I truly appreciate the customer service and ease of functionality at the site.
I am a new customer since this site was acquired, but have been extremely pleased with my service thus far.
They were great! Gave us water and were very helpful and had equipment to help move items inside to the storage unit😊😊
fast and easy. Associate was professional and helped me select the right size storage unit for my needs.
I was very pleased with the service and the facility. I appreciate the staff and management's efforts to assist me in obtaining a cylinder lock and helping to make my move seamless.
I was in and out it pretty much secure me that only deliver was I wanted a bigger unit but that was the biggest one they had other than that everything was great look clean new kept up
