great customer service
Hello Darlene, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
I just rented a storage at town center drive in raleigh and the registration process was easy and fast i recommend it
Thank you so much for your kind words, Aissatou. We really appreciate you taking the time out to share your experience with us.
I am a 1st time customer. Very helpful and professional staff. Very clean facility. I would highly recommend to others.
Hello Curtis, thank you so much for your feedback! We appreciate you sharing your experience with us!
Ms Wilkins .. was excellent and very helpful and nice thank you Ms Wilkins for making this experience great !!
Hello Nikki, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Hello Raquitta, your feedback is highly appreciated. Thank you so much for the review!
Great pricing and very clean. We’re moving from U-Haul because it was so unsafe and they would never come open loading doors. Here, even though it’s not 24 hours, the loading zone is so much better (even a car can come up) and open!! Thank you also for the greatest customer service!!!
Hi Kimberly, we appreciate the kind words and are glad we could provide you with a positive experience!
Hi Suyi, we appreciate the rating and are glad we could provide you with a positive experience!
Storage Unit is in climate controled building and was clean when I arrived. Parking access was available to unload a 20' UHaul Truck filled with furnature. The storage unit was some distance from the entrance but they have flat carts to help move things that will fit on them. Building access is via a door code with a key lock on each individual unit.
Well organized and professional
Great service, clean facility.
Great prices and a wonderful manager who was patient and very helpful! Facility is clean and well maintained. Highly recommend using this facility!
Great customer service and amazing service
Customer service was excellent
Great customer service very informative rates are fair compared to competitors I’ll recommend to anyone Jekera👍🏾
Very pleasant interaction. Would recommend to anyone. Very great please would always do business.
She was very nice and fast paced ❤️
Me and my family were put out and used our last to get into the storage unit. Iyanna looked out for us BIG TIME. I would recommend anybody to come here, not to mention the facility is spotless. Thank you Iyanna, we appreciate you more than you will ever know.
Iyana was super helpful and made the move in process to our new storage unit super quick!! The gentleman who helped unlock the unit was also great and helped with all the questions I had!
I was recommended to this storage company by my father who also uses them. The online process was simple and efficient. Iyana did a wonderful job assisting me and another customer before me. She even stayed a little after hours to make sure I was able to get into the gate and to my space. The units were well maintained and clean with the nice barrel drum locks on the doors. The website should make it more clear what locks they specifically use with visuals cause I thought it was a different type of lock at first. overall I had an excellent move in experience.
Awesome. Very helpful staff.
Iyana was extremely helpful. She answered a lot of my questions and even worked with me by offering me 50% off for 2 months. If i ever come back I’ll definitely look forward to getting a unit with Iyana.
Iyana, Wonderful experience very professional.She is a star!
10/10 this is my first storage unit & I have no complaints, Iyanna helped makes this process extremely easy and super kind!
Professional staff. Jekera answered all of our questions and made the whole process easy as can be. Unit was clean and well maintained. Definitely recommend.
Good service and easy process for rent I recommended
Very nice establishment . Customer service from the property manager is always top notch !!
Iyana was fantastic!!!!!!
This was my first time using storage and Iyana was extremely helpful and wonderful to work with. She is exactly what customer service needs. She was professional and knowledgeable of policies and of the storage area. She was kind enough to have time to show us two units available. I am glad to have chosen this storage company. The facility was clean and my storage unit was presented to me pristine. They offer docks for loading and unloading and dollies for moving you items.
Had a great experience with Iyana was very helpful & knowledgeable on how everything works at us storage centers.
Front desk girls awesome attentive and informing thank you guys 50 stars all around
Iyana was an absolute gem! She was extremely helpful and courteous. She is very knowledgeable in her position. She seems to be a great asset to your company.
Friendly, helpful, and good customer service from both the ladies at front counter.
Iyana and Jekera was wonderful with customer service. I highly recommend US storage.
Jekera is amazing. Great service. Super helpful.
Easy, fast, and Jerkera is the best!
Wonderful service today and great conversation. Jekera made it so easy! Thank you!
Awesome customer service!!
I love the customer service I received from Jekera !!!! She answered all my questions and knows a lot about the facility.
Great management and customer service
Rented here before so when the time came to get a storage unit again there was no need to look around. Convenient location, clean and very helpful staff.
Jekera the property manager was great, you should definitely come here and see her, she will take very good care of you.
I would like to take the time to give a stellar review on behalf of the US storage amazing Manager, Jekera Wilkins who is extremely intelligent, highly competent and provides the most professional and reliable customer support that can be provided.
Ms. Wilkins was on time, and is knowledgeable and provides strong critical thinking skills in her daily work. She also provided care and concern for everyone in the facility.
Jekera was very welcoming, nice and pleasant from the time i walked in and through the rental process. Great customer service!
Really friendly and help with everything
Kierra was great excellent customer service!!
Place is super clean and front desk is amazing. Great customer service. Price is reasonable. Gekera is amazing.
An Amazing experience with jekera she is an amazing person and definitely knows what she is doing
They give excellent service
Ample sized unit All the items that you need for storage on hand in the front office. Super clean facility. Conveniently located and AWESOME customer service.
The manager Jakera is professional and extremely helpful. I left well informed and pleased with this location.
Jekera is very friendly and professional.
Very professional and helpful girls
Thank you Zee and Jekera. Zee is in training with Jekera and doing a great job.
Quick and great service from Jekera
Jekera was very helpful as I’m moving from public storage d/t their hike in prices thank you so much
Cannot thank jekera enough for staying a little later too get my lease finished so I could unpack and get my rental truck returned. She was so friendly and when must people would have an attitude for having to stay later I got none of that from her! She was so sweet and helpful!!! I would recommend this location to anyone!!
Customer service is top tier. Jekera makes you feel like family. So friendly. Always there to help you.
Excellent customer service!
Quick and easy Jekera was very helpful, and has a positive attitude.
She was great very helpful and made things easy. Spent the time that was needed for me to understand everything.
The property is iwell managed, clean and updated.. Prices are reasonable considering how the epidemic has changed the value of everything. A diamond in the ruff.
She is professional, impressionable and friendly. She made the experience pleasurable. I will definitely rate you guys on Yelp. Thank you
Property manager took time to go over everything with me and the place was very clean
Awesome customer service!
Jekera was awesome!!! She showed us around and was very helpful and a pleasure to work with!!
Jekera really helped out, and made the experience easy and hassle free!
Great customer service! Very quick and easy. Jekera made sure to show me everything I needed!
Great customer service and easy to work with ! Will recommend to others.
Loved Talking with Jekera Wilkins
She is so Helpful,Heartwarming , attentive
great prices with humidity and heat control
Friendly and professional great experience
Jerkera was so helpful when I rented my unit. She is a pleasure to deal with.
Jekera was super friendly and helpful. Saw me struggling getting things out the car and brought me a cart over. She took her time to explain things to me
Jekera is super friendly.
Jake's is a huge help with my love in. Very easy to rent with US Storage Center
Jekera, US Storage’s property manager, has been so kind and helpful to us throughout our rental experience. She explained everything in detail during our first check-in and took the time to walk us to our unit and around the facilities. We moved from a different storage company and have received better service and rates from US Storage. Super happy we made the switch!
Jekera provided great customer service. I will definitely refer my friends.
She awesome, very polite and knows her job. I highly recommend her. Thanks so much Jekera.
Excellent customer service! Jereka was awesome! She was very patient and helpful. Not to mention great prices. I would definitely recommend this storage.
Nathan was very helpful, professional and friendly. I was able to tour pick and rent a unit under an hour. This place is very clean and they have huge amount of sizes to choose from.
Jekera was very helpful during my move in process! I am very appreciative. The place is clean and soacious
Jekera was extremely helpful! She walked me through everything efficiently & clearly takes pride in her work!
Jekera Wilkins was awesome, she discuss everything.Great place
Jekera was friendly, professional and extremely helpful!
Calvin was excellent with my storage info
I encountered this company as an option to help my son with his apartment move. I had the pleasure and privilege to be assisted by the property manager, Ms Jekera. My son and I spent a few hours visiting multiple companies. By chance, we arrived at US storage center 2 min before close in pouring rainstorm. Ms. Jekera treated us with an exceptional state professionalism, dedication and happiness regardless of the time. She thoroughly explained our options, gave her recommendations and showed us the different available units we were interested in. She walked us through the site to show us the various loading locations and how to best enter and navigate their vast location. She was also very dedicated in resolving some of the billing challenges that the system was presenting during our sign up process. That truly was the difference of applying critical thinking and manual math versus just saying this is what the computer is displaying even though it didn't make sense. She didn't treat us as a quota number. She treated us with respect, personal attention, care, and as true clients. She quickly assessed the issue, thoroughly worked through it, and explained the resolution. She showed us how to work the amazing touchless app instead of just telling us about it. I felt confident in the decision to investing our trust in this company to store my son's stuff here. I believe with the extreme care and customer service provided to us, his stuff will be safe and protected as well. The location was very safe with the accesses allowed and clean. Ohhh it's so clean! I totally recommend this location and love how she is so forward thinking, cares for her location, her clients and always looking to see how SMART and effective improvements can be made. The security is fantastic there as well. Thank you so much Ms. Jekera, we're a customer literally because of you! Because you invested your time in us, we felt confident to commit to investing our commitment to become clients of your company. We almost gave up on the whole effort.
Jekera is a great property manager. Very helpful
Jekera was amazing! I really appreciated her customer service and felt very well taken care of.
Jakera, its an awesome manager and great storage facility...
Carlos was very helpful with getting my storage up to date and made sure everything was correct before I left The building!
I wish I ran into this place sooner. Management team is superb! Nice & clean facility with great prices. Come check them out, you won’t regret.
I give jekera most definitely 5 stars shes the sweetest most helpful woman I've ever had the pleasure of meeting she needs a raise she's already made a friend!!!!!!!
Very excellent work performance was the best in town 100000000% very great customer service highly recommend
First off, I would like to thank my boyfriend for recommending this place and boy I was not disappointed. Let’s start with the property manager Jakera, who was absolutely fantastic. She was personable, patient, and full of personality. This was my first time renting a storage and I will not go anywhere else from this point forward. I made a reservation online and immediately got a call from the corporate office which was awesome. Although I was still in the office at the time. They honor the promos whether online or in person. I was shown each unit until I made a decision and Jakera was so awesome and made the experience excellent. Ended up spending $35 dollars In moving supplies initially and then went back for more! Not only did they offer Clean and secure units they offered almost EVERYTHING I needed for moving supplies. They offer dollies and inside facilities on the first and second floor. I could not be happier with my experience. If I could give more than 5 stars, I would! Thank you for making my move less stressful!
Good location and good offers. Jereka was nice and giving us more options for our budget and requirement. Place is clean and looks more secure
My experience I worked with Wendy and she was helpful, wonderful, knowledgeable, humorous.
Jekera was a very nice person when I was coming in. She helped me with the fast process of getting a storage unit. It was fast and easy. I highly recommend coming here.
Jekera was so helpful and customer service was A1!!! Definitely a pleasure to work with, thank you for the storage!!!!
Jereka was super friendly!! She was very detailed and pleasant. Customer service excellent!! The office and storage area was clean. Prices are great. I would definitely recommend this storage unit.
Great service from Jekera. She’s very knowledgeable of the facility and detailed. I highly recommend storing at this location.
Wonderful service! Jekera is extremely helpful and knowledgeable. She spent time helping us figure out the best unit for us and explaining the pros and cons but also helped with more ideas. She is very friendly, relatable and experienced. This facility is very clean and easy accessible. Best service
Jereka and Stephanie are the bomb! They stand by their customers! They are the reason I chose this storage over others! …. They are knowledgeable and polite! … US storage keep them please, they take good care of your customers!
I definitely enjoyed my experience with Us Storage in Raleigh!!! Jekera is the best !! Showed excellent customer service. Went above and beyond. Able to answer all of my questions. Definitely recommend her!
We received awesome customer service from Stephanie and would highly recommend this facility. They have a loading dock which ia very convenient!
Excellent service and storage units - highly recommended
Kera gave great costumer service.
Excellent customer service. Mrs. Stefanie was kind, knowledgeable, and patient with us. Helpful with all the question that needed to be answered. I would highly recommend if you are looking for a storage unit!!!!
The staff was incredibly friendly and the area was secure! I will definitely keep using this storage location for all 4 years of college.
Kera was very helpful and informative! She gave me a great experience!
Spoke to Kera. She has fantastic customer service.
Kea is the bomb! She explained the rental process and showed me the unit with excellent customer service and professionalism. She is very knowledgeable and answered all my questions! It was great working with Kera. Keep up the outstanding job you are doing!!
Met Jekera in the mall and notice she worked for your company. I asked her about units at the facility and she was very knowledgeable.
The assistant property manager jekera was so polite she was professional, friendly, and accommodating she really convinced me after all the storage units I went to this one is the most affordable, and clean storage center I’ve been too. This Storage center is by far better to me.
Jekera was professional and courteous. Took care of my issue without any problems.
This is a great place for Storage
I recently had the pleasure of visiting US Storage Centers and I was blown away by the excellent customer service provided by [name of staff member]. She went above and beyond to ensure that I had all the information I needed to make an informed decision about my storage options. Not only was she incredibly knowledgeable, but she was also very kind and patient with me as I asked questions and considered my choices. Her friendly demeanor and attention to detail really made the experience top-notch. I would highly recommend this storage facility to anyone in need of extra space, and especially recommend working with Jekera Wilkins for an A+ experience!
It was great! Easy and friendly …highly recommend!!
Kira was very nice and also very helpful. She definitely represents the property well.
I had used the storage facility prior to US Storage taking over, and left because the rental costs were rising significantly. Fast forward to recently when I compared local storage companies, and US Storage beat the competition by at least $30/month. Quite a remarkable turnaround from "worst to first"!
Great experience today with Kelvin . Went out of his way to help me today! Thanks!
Loretta is the best ♥️♥️.
Loretta was awesome. She was so professional and so nice. She helped me so much.
Great staff! We couldn’t be happier. Great place for storing. Loading docks to make getting large items in and out easily is a huge plus!
Loretta is amazing! The storage facility was super clean.
LORETTA was extremely helpful @ US Storage. Facility is super clean. Will go back.
Loretta is awesome, really friendly and helpful.
Loretta was very professional and very personable. Thank you so, so very much.
Great facility awesome rates! Loretta is wonderful!
Great service. Very friendly manager. Helped me pick the right size for my business .
Loretta was super nice & helpful. She was friendly & easy to talk to. We rented a unit from her the same day. L
Was such a pleasure working with this facility best in the area
Loretta was absolutely AMAZING, helpful and patient. I was pleased to do business with her!
US Storage centers staff was very welcoming. Jean was able to get me into the right storage unit at a great price. 5 stars
Rented today from Loretta, a new Manager, she was amazingly helpful. Explained new ownership, asked me lots of questions because this was new to me and was close to my job. Was super easy to work with and got me all setup. Thanks again.
Everyone is super helpful at the front counter. Leased a unit from here last year for 3-4 months and didn’t have any problems with items after we retrieved them. Great storage business!
Thank you Xavier for being a part of our neighborhood. Tell your friends about us, when they rent with us, we'll send you a $25 Amazon Gift Card.
I love the stuff I love that’s always clean I love that it’s accessible at whenever I want to go especially with my work schedule sometime makes it hard certain storage is close at a certain time but not you guys are 24 hour I like that there’s a code so you can come in so I do feel safe when I come at night and overall my experience so far has been awesome
I been here for a lil over a year and the staff here is vary nice and understanding.. Great people
Thank you Frank for the 5 ⭐s!
My experience has always been great since I got my storage last October. When I lost my keys they were very helpful and when I needed to upgrade my unit. Very friendly and courteous staff!
Hi Genice , reviews like this give us motivation and help us ensure we provide high-quality care. Your experience is most important to us and we're happy you had a good one.
I highly recommend this place. They are awesome people. They always willing to help with all my needs. They really care about the clients.
Thank you Stella! Glad you enjoyed the cookies 🤗
So happy I chose to vent here. Great price and friendly/helpful staff. I feel totally safe coming here alone at night to retrieve items out of my unit.
Greta promotion too where I got my second month free!
Hi faye , reviews like this give us motivation and help us ensure we provide high-quality care. Your experience is most important to us and we're happy you had a good one.
Convenient Location
We're your neighborhood storage place 🤗
Thank you angela for the 5 ⭐s!
A wonderful, clean, and friendly place to do business with. The units are new and immaculate, and the staff was extremely friendly. Not to mention they have the best rates around.
Gia Kucic, thanks for your praise and kind comments about our team. Thank you; we appreciate your feedback!
Very smooth process and friendly staff!
Gabrielle, we're happy to hear you had such a positive experience with our team!
They are amazing! Very friendly, quick, and helpful! Recommend it to anyone!
Daniel Holloway, thank you so much for your high rating!
The guy Jeff and Lady Keira were SOOOOO helpful! It was just me and my daughters moving and they made sure we were safe and didnt harm ourselves! No hassle and they also were EXTREMELY prompt!
Kayla Alston, we strive for 100% satisfaction, and it is great to see you had such a positive experience at My Neighborhood Storage Center of Raleigh.
When you rent a unit with Jeff you get:
- Friendly Experience
- Security
- Clean Building
- Easy load in and Out
Overall an excellent experience
Ethan Rixe, thank you for your kind words and this wonderful review!
Great storage place. I couldn’t get to the office before close and the staff completed my check out over the phone and left my lock plus a bottle of water in the storage unit for me. It’s little touches like that, that made my experience much better than other storage locations
K M, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
The customer service experience was incredible, the manager listened to your needs, explained clearly what you need to know. And help with all the promotions they are doing. Great storage units
Thank you Lisa for the 5 ⭐s
The Customer Service is "AWESOME" Jeff and Kierra are friendly, knowledgable, and always with a smile and ready to assit. Kierra goes out of her way many times I was there, and Jeff is always handy when you need them!
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Excellent service! Very helpful when I needed a truck quickly for moving!
Thank you again for taking the time to let us know how we did. We hope you have a great day!
great service, good prices on packing supplies.
Ryan Collins, we're glad to hear you enjoyed your visit.
Speedy service, helped me find everything I need
Thanks Jordan! Speed is our middle name lol
This facility is so great! Very spacious and CLEAN! Great location as well! Highly recommend!
Thanks Noah! We appreciate the kind words and the recommendation
Excellent experience and very professional staff. Clean space
You deserve nothing but excellence 😉
Signed up for a unit late at night and was a little confused by the online stuff. The store was closed when I reserved the unit so I could call to ask questions. Then first thing the next morning I got a call from the store manager to review everything I had signed up for and answer all my questions. Came into the store and she was very helpful and nice.
April Timmons, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My first time renting with My Neighborhood Storage Center, & I would highly recommend them for storage options. Jeff made the rental process go very smoothly, and was polite & friendly. I like that the building is climate controled, has 24/7 access (through coded door) to my unit, & building is very clean. Location is also convenient, right off 540.
Rebecca Moseley, thank you for your kind review; we are happy to pass along your comments to the team here at My Neighborhood Storage Center of Raleigh! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I enjoyed JEFF he was excellent helping me get started and made me comfortable in the choices I made I love him he is wonderful
Trecia Prince, reviews like this give us motivation and help us ensure we provide high-quality care.
The staff were fantastic! Made every part of the move easy. Clean, well maintained space. Definitely recommend.
Hi Lucy Ringland, we are very happy to have provided you with such a positive experience! We hope to see you soon!
I have previously rented from other storage facilities; however, this by far has been my best experience. The facility is exceptionally clean and welcoming. Kierra, the manager was extremely patient and answered all my questions. She took the time to walk me through the process and gave me a tour of the facility. My Neighborhood Storage Center also has some of the best prices around. My overall experience was awesome!
Hi Marva Baker, thank you for taking the time to leave a review for us at My Neighborhood Storage Center of Raleigh. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!
I had a great experience at My Neighborhood Storage Center with getting set up, it was nice and easy! Jeff Valero was a really great help with getting all the paperwork squared away, showing me how to get into my unit, and they get back to you quickly. I would use them again and highly recommend others use this Storage Center as well!
We appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!
I just had my first experience of renting a storage unit. I made several inquiries of other facilities, and I found The Neighborhood Storage Center the best with everything -
great prices, savings, and clean! Kierra, the supervisor, guided me smoothly through all transactions until completion. She was professional, accommodating, friendly, courteous, and she displayed a spirit of excellence.
Exceptional experience!
Gail Carrington, your satisfaction is our top priority. It's experiences like yours that really keep us motivated! Kierra is one of our best! We're glad you had such a great experience. We hope to see you soon!
The customer service here was amazing Kierra was very nice and helpful with helping me get moved... And the facility was very clean I will definitely be utilizing this facility again and I recommend you should also!
Thanks Dmitri! Your recommendation and 5⭐s really mean a lot to us and it helps us stand out, so we truly appreciate you taking the time to leave us this review.
The staff was very helpful and they made it very easy to pick out an unit that best suited my needs. I would recommend anyone to stop by and get unit that they need.
Gerlethia Crawford, we're happy you found our staff to be so supportive during your experience here at My Neighborhood Storage Center of Raleigh.
We have a 35’ travel trailer that we park here. The prices are reasonable, the lot has access 24x7 that is video monitored and they pay attention!!! We requested a change in spot and Jeff was happy to accommodate! We feel like our items are secure and the customer service is excellent. 10 out of 10!
Allyce Dooley, we really appreciate your feedback! Thank you for sharing your positive experience!
Space appears well-maintained and it has been a friendly experience so far.
Sammy Truong, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Jonathan Miller, thank you for the high star rating!
Had a great experience they walked me through the everything including taking payments over the phone to helping me with the unit. Kierra was great she even stayed late to help me
Pat Nantz, thanks for your praise and kind comments about our team. We're looking forward to your next visit with us!
Neighborhood Storage of Raleigh is a very clean facility with helpful and curious employees!
Stacy Studer, we really appreciate your feedback! Thanks again for the recommendation, and have an amazing day!
They have the best customer service. I walked right in and got a storage unit in less than 30 minutes!! They made my transition smooth!!
Roni Mc, we're so glad that we were able to go above and beyond your expectations! We hope you have a great day!
Heard about this place from my dad and heard nothing but great things. The staff was very friendly and sweet while helping me and my fiancé pick out the right storage unit.
Lindsey Jackson, thanks for your praise and kind comments about our team.
Jeff and Kierra have made this place worth renting at. We're storing an rv here and initially had some parking issues where we were unable to move our rv due to the layout of the lot paired with other vehicles stored arround us. After explaining the situation to Jeff and Kierra, they went out of their way to arrange a suitable change in our parking location that would both protect our property and allow us to access it comfortably. Their graciousness and generosity has kept us as customers when we were considering moving to a more expensive storage property. Thanks Jeff and Kierra!
Cole Towsley, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Very thorough and welcoming! Great prices!
HI Jessica, Thank you for the kind review. We hope to see you around neighbor!
I’ve never rented a storage unit before and Jeff totally walked me through the whole process! He was super cool, professional and very informative, before I can even ask a question he would already be answering it. I thought it would be a lot more expensive but it wasn’t at all!
As he took us to our unit I noticed everything was SUPER clean which was perfect!! I think it was also super cool that the have a loading dock for a truck and for cars, making everything super convenient!
Thank you for all your help Jeff!!
Welcome to storage Claudia 🤗 We're glad your first experience with storage was a positive one. Enjoy the facility and all of the amenities it has to offer. Let us know if there is anything further we can do for you.
Hi Whitney Capers, we regret to hear that your recent experience was anything less than exceptional. We would like to work towards a resolution, so if you are willing, please reach out to us at (919) 670-5547 to discuss this further.
Friendly personnel, affordable and clean. I would recommend this location.
Hi Charles Fall, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future.
Best wishes,
My Neighborhood Storage Center of Raleigh
Mr. Jeff and Kierra made the move in experience a smooth transition. They were both very professional throughout the move in process. The facility is clean, easily accessible to other businesses in the area. There are plenty of move in carts and you feel safe when you're on site.
Zena Merritt, we're glad to hear you enjoyed your visit. Thanks again for taking the time to leave us this information about your recent visit. Take care!
Very clean facility. Great amenities available (loading dock, plenty of carts).
Jeff was very helpful & courteous during the registration process, answered all my questions. Very nice guy.
Hi Neighbor! We're glad you had a great experience with Jeff. Thank you for the review.
Kierra was very nice to work with but over all, lots of confusion with My Neighborhood as they are switching over. Be careful because there are a lot of changes
Hi Eleanor Odametey, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to have a better understanding about your experience. Please reach out to us at (919) 670-5547 at your earliest convenience and we will do our best to resolve this with you.
Excellent service and clean and accessible.
Hi James! Thank you for the review. Welcome to the Neighborhood.
Taking my business here! Helpful staff, Clean, Secure, Climate controlled, and real good prices...Very competitive with other around ! Kierra was very helpful.
Great experience and excellent customer service. Kierra was very helpful and knowledgeable. Would recommend to all.
Great staff and service. Very accommodating. Kierra was super helpful with answering all my questions!
Awesome location. Perfect for my move. Very friendly and professional staff.
This place is amazing.It is very clean with a professional staff. I love it! Kiera Fowler was very helpful!!
Kierra was my person of contact! She was so helpful, warm, friendly, respectful, and my experience was wonderful! Very clean and organized. She answered all of my questions! Yes, I tell others about my experience. Thank you for everything!
I love it here! It is very clean, climate controlled is a plus, and the motion sensor lights are great! I also love the fact that they have rodent control to make sure that your items are pest free.
And the staff, what! I ENJOY the staff they make you feel like Norm from Cheers....they know your name when you come through the door.
I worked with Kierra and from my first phone call, she was just the kindest and most pleasant person. Even after I bugged her with tons of questions and multiple phone calls. She never made me feel like a bother. She gave me all the pricing options and made sure I was choosing the right unit. It's difficult when you're moving from a different city (ILM) but she made sure I had everything I needed! Customer service at it's finest! Thank you, Kierra!
A pleasure to do business with. Very understanding and focuses on customer needs... Kierra was phenomenal.
Staff is nice, 24 hour access is definitely nice, bathroom nice and clean, good deal, no complaints.
Great customer service, great location. Kierra Fowler is an awesome storage manager and saw to it that all my needs for storage were met. It feels good to receive awesome customer service these days.
Kierra was very friendly, personable, and supplied excellent customer service. She made sure I was pleased with my assigned unit and took me to tour it, checked my code to make sure it worked, and answered all questions that I had fully. It was an overall great experience.
Christishawn Gore, we are glad we could help! We are so happy to read such a great review about My Neighborhood Storage Center of Raleigh! Thanks for taking the time to leave a review.
Kierra F is soooo much help. Ever since I started renting at My Neighborhood Storage, she made everything smoother. Because of her, I'm a long renting customer. Also it's a very clean facility. Thanks 😊
My Neighborhood storage was so easy to work with. All of the staff were very friendly and they have the best rates in town :)
Newly built facility, modern well lit and secure. Easy access for loading and unloading. Customer service here has been professional and excellent thus far.
Great deal on 10x10 unit. Helpful, friendly customer service!
I am enjoying my
Rental here at my Neighborhood Storage!!! Kierra and rest of crew are friendly and knowledgeable. Place is clean and organized. Perks are great too!!!
The customer service at this location is absolutely amazing. Your purchase is handle in a timely manner and the employees are very helpful. The prices are the best in Raleigh NC.
The staff was extremely helpful and pleasant to work with.
The mangers were really nice and were always willing to help when I needed it that always had an positive attitude and respectful I recommend
Hey Lani!! Thank you for leaving such a great review, we noticed you left 3 stars, how can we change that to 5 stars? 😎
Hi, Amanda. Thank you for leaving us a rating! Your feedback means a lot to us!
Our team appreciates your rating, Lb. We’re glad we were able to assist you with your self-storage needs.
Very professional and friendly with fantastic prices!
At Extra Space Storage, we do our best to provide high quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business! Thanks for your kind words, Daniel. Welcome to Extra Space Storage!
Hi Carlos, thank you for leaving us a rating! We appreciate customers like you and are happy that we could help with your storage needs. Please stop by the office if you need anything!
Excellent communication and friendly service!
Hi Randy, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (919) 954-7088 or stop by the office if you need anything!
Hello Niecyy, thank you for your positive rating! We’re proud to serve our customers. Please let us know if you need any assistance or have any questions.
Thank you, Michael. Your rating means so much to us!
I have rented a unit at extra space storage for a few years now. The facility is clean and the management team is always friendly and helpful.
Hi Sharon, your kind words about our staff are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Thank you for being a loyal customer!
Thank you for choosing Extra Space Storage Yeyny. We're here to help if you have any questions or need assistance with your rental! Call us at (919) 954-7088 with any questions!
We looked at a few places before we decided to use Extra space storage. If you are looking for a clean, climate controlled and well maintained storage facility at a good reasonable price, Extra Space is definitely the place to go to. Erin and Jason were very helpful. Erin was very patient and showed us the facility and the available units too.
Hi Hello, your kind words are appreciated! We make it a priority to provide clean, climate-controlled, and well-maintained facilities and are so glad to hear your experience reflects that. We're glad Erin and Jason were very helpful. Stop by the office if you need anything.
Great customer service, will be referring everyone here .
Thank you for the kind words, Tay! We're committed to providing excellent customer service. Thanks for recommending Extra Space Storage!
loved the staff. amazing people!!
Thanks for sharing your positive experience, Esther. We're committed to being your go-to stop for all your local storage needs! Please stop by or give us a call if we can help you with anything!
The customer service is awesome. Jason is very helpful and knowledgeable.
Thank you for the kind words, Iasia! We're committed to providing excellent customer service. We pride ourselves on having a helpful, knowledgeable staff and are thrilled to hear your experience with Jason reflects that. Stop by the office if you need anything.
Thanks for the fantastic rating, Joseph! We’re glad we were able to meet all of your self-storage needs.
I love this location and the prices are unbelievably. The employees are soo nice and helpful. I even told my neighbor and she got one too.
Angela, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're glad our team was nice and helpful. Don't hesitate to reach out if you need anything!
What a nice place to store your items! And better yet, Jason is extraordinary human being. Social, lively and knowledgeable. Thanks so much Jason for taking the time to explain everything! Extra Space Storage at Town Center is soooooo clean and spacious.
Thank you for taking the time to leave your feedback, Dorothy! We pride ourselves on having a knowledgeable staff and are thrilled to hear your experience reflects that. We're glad Jason took the time to explain everything! Let us know if we can do anything to assist you!
I looked online for storage space and I found that they had the best prices for the closest location I needed. When I called, I spoke with Jason who was very nice and extremely helpful! When I came in that day he was super helpful in explaining everything to me. He even walked me to my unit and taught me how to use my new lock I received from them! He even taught my 8 year old son how to open and close the lock! He took the time out for my child! I don't think anyone has ever done that before. I'm forever grateful for Jason & I HIGHLY recommend this extremely clean and temperature controlled storage space! You will NOT be disappointed!
Courtney, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're glad Jason was very nice and extremely helpful! Thanks for recommending Extra Space Storage!
I had an excellent experience at Extra Space Storage. The customer service provided by Jason was fantastic! It is also very clean; I would definitely recommend!
Thank you so much for your kind words, Marica. We really appreciate you taking the time to share your experience with us. We're committed to providing excellent customer service and are thrilled to hear your experience with Jason reflects that. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Thanks for recommending Extra Space Storage!
The Extra Space facility at 6401 Town Center Dr. in Raleigh is very convenient, ample and very well maintained. But what really makes the difference is the service provided by Jason, who is very helpful and friendly. Promotions and rates are great... so we made a wonderful deal.
Thanks Justo! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. We pride ourselves on having a friendly, helpful staff and are thrilled to hear your experience with Jason reflects that. Let us know if we can do anything to assist you!
Everyone at this location was very helpful and went out of their way to make sure everything was done right I had spoke to Jason a couple of times before going to this location and working with him was very comfortable I really felt he knew what he was doing and made sure I understood how everything worked.
The facilities was very clean and well-lit no problem finding my way to my unit they make it very convenient for you to move your belongings in and out of the location.
Once again everyone I've met at this site was very pleasant and fun to work with made me feel very welcome.
Thank you, Linda, for the kind words! Here at Extra Space Storage, we are committed to being the most convenient, secure and professional storage solution in your neighborhood. Please don't hesitate to reach out and let us know what we can do to earn 5-stars from you!
Will and Erin were fantastic very helpful and nice..
Welcome to Extra Space Storage, Larese. We're glad Will and Erin were able to help! Our team is here to serve you, so give us a call at (919) 954-7088 if you need any future assistance.
Excellent customer service!
RJ, thanks so much for your review. We are thrilled to hear your experience was positive and are always here to help with your storage needs! Let us know if we can do anything else to assist you.
I downsized to a smaller unit and they made it super easy. The staff was great!!
Thank you for the kind words, Connie. We're glad our team made it super easy to downsize to a smaller unit. Our team is here to serve you, so give us a call at (919) 954-7088 if you need any future assistance.
The facility is very secure and clean. The staff were personable and provide great customer service.
Thank you for your feedback, J! Providing renters with clean and secure facilities is our top priority. We're committed to providing excellent customer service. Stop by the office if you need anything.
Thank you for the excellent rating, Mia! We're glad to hear you had a positive experience storing your belongings at Extra Space Storage.
Thank you for choosing Extra Space Storage, Syncere! We're here to help if you need assistance with your rental. Call us at (919) 954-7088 with any questions!
This is a fantastic storage company. The staff, especially Jason, really take great care of you. It's a lovely facility, clean and very secure. And their prices can't be beat. I know because I did a LOT of research. Extra Space Storage came very highly recommended by my moving company and I am so happy to have found them. Rent a storage unit with them... You won't be disappointed!
CLR RMR, your recommendation means the world to us! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (919) 954-7088 if you need anything.
So far so good. Reason I didn't give it 5 stars, the loading dock in the rear have a ramp and the truck can't back fully up to the top of the dock. Spend hours pushing furniture and boxes up the ramp to the loading dock entrance. Be ready for a workout.
Thank you for the excellent rating, Sean! We're glad to hear you had a positive experience storing your belongings at Extra Space Storage.
Fast easy and. Made sure I was fully protected great help. Thank you
Hi William, thanks for the positive feedback! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (919) 954-7088 or stop by the office if you need anything.
Very convenient, clean, and has a loading dock!
Thank you for the 5-star rating, Dan Here at Extra Space Storage, we are committed to being the most convenient, secure and professional storage solution in your neighborhood. Let us know if we can do anything else to assist you!
I highly recommend Extra Space Storage. The units are very clean and well maintained. The staff is very polite and professional!
Lisa, your recommendation means the world to us! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out if you need anything!
Thanks for being a loyal customer, K! Don't hesitate to reach out if you need anything.
The facility in itself is exceptional Well-maintained and very clean, also the staff is very knowledgeable friendly and super helpful. Highly recommend the storage facility for any of your storage units. I have been a space renter for over one years time and I have had nothing but a great experience
Hi Mrdavemarley, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We pride ourselves on having a friendly, helpful, and knowledgeable staff and are thrilled to hear your experience reflects that. Stop by the office if you need anything.
Erin was absolutely amazing! Always very nice, straightforward and thorough. She will try to help you the best she can. Prices are great for the sizes they offer too! Way better and simpler than u haul! Give them a visit!
Thanks for letting us help with your storage needs, Kenny. We're committed to providing excellent service and we're glad you had a positive experience renting with our team! Give us a call at (919) 954-7088 or stop by the office if you need anything!
Both people I spoke with were kind. They didn't rush the conversation or give a sense that I was bothering them. The facility was clean. Everything was thoroughly explained
Tiffanie, we know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Don't hesitate to reach out if you need anything.
Thanks Melissa! We're glad you chose Extra Space Storage. Stop by the office if you need anything!
This is a great, clean place. Erin and Jason are warm and friendly people. I had a great time while Erin showed my husband and I our storage room. She was helpful and efficient and a bit of a geek which is awesome. :) 11/10 would recommend.
Hi Jennifer, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We pride ourselves on having a friendly staff and are thrilled to hear your experience reflects that. We're glad Erin showed you and your husband your storage. Thanks for recommending Extra Space Storage!
Jason’s customer service was excellent. Took the time and explained everything with a smile on his face. They have great prices and the set up is quick and easy
Hi Juel, thanks so much for your feedback! We are thrilled to hear your experience with Jason was positive and are always here to help with your storage needs! Give us a call at (919) 954-7088 or stop by the office if you need anything.
Erin was great from the start. The facility itself is clean and in a great location. I’m glad that I changed here from where I was. Great rent and place. Thanks Erin.
We’re glad you chose Extra Space, Yahaira! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Don't hesitate to reach out if you need anything.
We have used extra space self storage since they opened. We have always had great customer service and an extremely helpful staff to deal with. We just recently moved units from a smaller unit to a larger unit and they made the transfer very easy and stress free.
Thank you for the kind words, Amanda! We're committed to providing excellent customer service. We're glad our team was able to help and made the transfer very easy and stress-free. Stop by the office if you need anything.
This place has friendly staff that are helpful in accommodating your needs. Plus the building is well maintained and is a great option for storing your belonging if you’re looking in the North Raleigh area.
Welcome to Extra Space Storage, Chris! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don't hesitate to reach out if you need anything.
Thank you for choosing Extra Space Storage, Andrea! We're here to help if you need assistance with your rental. Call us at (919) 954-7088 with any questions!
Seems great so far. Erin, who I believe is the manager, was very helpful and extremely nice. Gave me a tour and even showed me a few other units that might be in a better position when I move my stuff in. For an indoor, climate controlled storage space, the prices are really good.
Hi Michael, we're glad Erin was able to help, gave you a tour, and showed you a few other units. We are so glad you are satisfied with your rental rate! Let us know if we can do anything to assist you!
Staff here are extremely helpful, kind, and professional. I would recommend them to anyone.
Tori, your recommendation to friends and family is the best compliment that we can receive! Don't hesitate to reach out if you need anything. Our team is happy to help with any of your storage needs!
Great facility! Very clean and the staff are beyond pleasant. Jason made my stop here a delight!
Hi Jackson, thanks for leaving us a review! We're so glad to hear Jason provided 5-star service! We make it a priority to provide clean facilities and are thrilled your experience reflects that. Stop by our office if you need anything!
Felipe, thank you for the 5-star review! We are so glad you are satisfied with your experience at Extra Space Storage!
From the first time I walked into the office, I’ve been greeted with a smile and excellent customer service. I was shown around to find the perfect unit for me. The facility was clean and well organized. Definitely a good decision to rent here.
We’re glad you chose Extra Space, Tera! We're committed to providing excellent service and we're glad our team was able to help with your storage needs. Don't hesitate to stop by the office or contact us at (919) 954-7088 if you need anything!
Thank you for the excellent rating, DeAndra! We're glad you had a positive experience storing your belongings at Extra Space Storage. Stop by our office if you need anything!
Jason was amazing and informative when I went to get my storage. If I ever need a unit again this will be the place that I come to for my climate controlled unit needs!
Quaneka Wells! We really appreciate you taking the time to leave us a review! We're glad to hear that you had a positive experience with Jason! If you have any storage needs in the near future, we would love to have you back! Feel free to reach out any time at (919) 954-7088.
Erin and Jason were wonderful to work with. We we relocating from out of town and they both worked hard to make sure our storage experience was quick and easy. The storage facility is very clean and easy to maneuver.
Thank you for the kind words, William. We're glad Erin and Jason made sure your storage experience was quick and easy. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Stop by the office if you need anything.
Staff is EXCELLENT! Thanks fir the smooth transfer!!
Thank you for the kind words, Mari. We're glad our team was able to make your transfer smooth! Our team is here to serve you, so give us a call at (919) 954-7088 if you need any future assistance.
I was given a great tour by Erin. She was great. We talked about a 5 by 14 Storage unit. We have a friend that uses extra space storage and they really enjoy the staff and unit
Thank you for the kind words, Kimberly. We're glad Erin gave you a tour! Our team is here to serve you, so give us a call at (919) 954-7088 if you need any future assistance.
They made my stay so easy ! Not only was it convenient but their customer service is AMAZING! Best in the Raleigh Area ! Great pricing , great location, superior customer service !!!!Will definitely recommend in to friends and family ! Thank you !!
Hi, Shakira, thank you so much for your kind words. We know you have many options for storing your belongings and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer and for recommending Extra Space Storage!
Great Location! Awesome staff
We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer, Liliana!
Erin was very helpful in helping us find the storage we needed. The facility is very secure, clean and has easy access.
Thanks, Ron! We know cleanliness, security, and ease of access is important when selecting a storage facility, and we're thrilled we were able to provide that for you! It's wonderful to hear that Erin was able to help find the best solution to your storage needs! Let us know if you need any future assistance.
Very nice and friendly. Getting a storage unit was easy and pleasant. I was able to reserve it online with no problem. If you need a storage unit this is the place!
Sheng, thank you for the positive review and for choosing Extra Space Storage for your storage needs! Please reach out to our office at (919) 954-7088 if you need anything. Our team is happy to help with any of your storage needs!
Valerie, thank you for the 5-star review! We are so glad you are satisfied with your experience at Extra Space Storage!
It's ok, Too much walking.
Thank you for leaving us a rating, Darryl. We’d love to hear how we could earn 5 stars from you. If there's something that we can do to improve your experience, please feel free to give us a call at (919) 954-7088.
The place is very clean and well organized. The climate control is great. We needed a storage unit quickly and they set us up immediately. I can't thank everyone enough for such great service. They are tops in the area. Anyone looking for a great place to store valuable furniture or sensitive electronics I highly recommend to check them out.
Thanks for renting with us in Raleigh, Henry! We love the climate control storage units because they do an especially great job protecting your items from harsh weather! Thanks again for your review and for being an Extra Space customer!
I had good experience here. The price is great. Storage is new, inside and AC.
At Extra Space Storage, we do our best to provide high quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business! Thanks for your kind words, Andy!
Cynthia, thank you for the positive feedback! Our team is here to serve you, so don't hesitate to reach out if you need anything!
Erin and Jason provided excellent customer service. I would highly reccommend this location.
Your kind words are appreciated, Vickie! We're committed to providing excellent customer service, and we're thrilled Erin and Jason were able to help with your storage needs! Thank you for recommending Extra Space Storage!
We really appreciate you leaving us a review, Premere! We’d love to hear more about your experience at Extra Space Storage! If you have any additional feedback please contact us at (919) 954-7088.
We're proud to serve customers like you, Ayanna! Thanks for leaving us a rating. Let us know if we can answer any questions about your rental!
Hi, Richard. We would love to hear more about your experience so we can help make things right! Feel free to contact us at (919) 954-7088 with any specific details so we can work on improving your experience!
Thanks Micha! We're glad you chose Extra Space Storage. Stop by the office if you need anything!
Erin and Jason did an excellent job preparing for our arrival and ensuring the move into the storage rooms went very smooth. Jason even went the extra mile to help me navigate a large piece into storage. The building is clean and well operated.
Thank you for the kind words, John. We're glad Erin and Jason were able to help. We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Let us know if we can do anything to assist you!
The staff was amazing. They were extremely friendly and helpful. They even sung “Happy Birthday” to me. The facility was clean and well lit. All around great experience.
Thank you for the kind words, Demetria. We pride ourselves on having a friendly, helpful staff and are thrilled to hear your experience reflects that. We pride ourselves on keeping our storage facility clean, organized and well lit and are thrilled to hear your experience reflects that! Stop by the office if you need anything.
Great prices! Very friendly and I would recommend to anyone.
That's great to hear, Mischa! We love hearing your feedback and are thrilled to know you are enjoying your experience with us! Let us know if there's anything else we can do to keep your experience great!
Jelly, thank you for the positive feedback! We really appreciate your business and are here to help if you need anything!
Top Notch Customer service! Clean quiet facility!!
This is great feedback Halimah, thank you! We love hearing that your experience has been positive and hope you know that we appreciate your business! Thanks for choosing Extra Space Storage!
Very clean facility...their customer service is great because they’re so friendly and helpful
Thank you for the review, Clare! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! We're so glad to hear that you are happy with your experience with the quality and cleanliness of the facility! Let us know if you have any questions about your rental.
Jason and Erin were very professional and helpful with my move, not to mention the cleanliness of the facility. Very impressive 👍
Hi, Antoine, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Your kind words mean a lot to us. Let us know if you need any future assistance!
Affordable prices and very friendly staff.
Hi, Keisha. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly staff and are thrilled to hear your experience reflects that. Stop by the office if you need anything.
Great experience. Was in and signed up and unloading super fast. Great staff. Thank you!
Thank you for the excellent rating, Nicki! We are glad our manager was able to provide exceptional customer service as quickly as possible! Please stop by the office or give us a call if there is anything else we can do for you.
They were really help and informational. Everything got done quick. Would recommend to anyone.
Thank you for the excellent rating, H Vo! We are glad our team was able to provide helpful, informative customer service as quickly as possible! We appreciate you recommending us to friends and family! Please stop by the office or give us a call if there is anything else we can do for you.
Erin and Jason were super helpful with setup process! I would definitely recommend this location for your storage needs.
Thank you for the kind words, Jermaine! We're thrilled to hear Erin and Jason were helpful throughout your setup process! Your recommendation to family and friends is the best compliment we can receive! Our team is here to serve you, so give us a call at (919) 954-7088 if you need any future assistance.
Excellent units. Excellent staff, really friendly, air conditioned and pest controlled. My entire experience met more than all of my expectations. Jason especially is a sweetheart.
We're excited to have you renting with us in Raleigh, Miah! We love the climate control storage units because they do an especially great job protecting your items from harsh weather! Thanks again for your review and for being an Extra Space customer.
Fantastic customer service and very well managed facility. We've got to units there and will use them for all of our future self storage needs!
Thank you for the kind words, Jo! We're committed to providing excellent customer service. We are here to help with any future storage needs!
We began storing our belongings here in October after moving cross-country. The management changed hands a few months ago, but we couldn't be more satisfied with the friendly and professional attention from the team in the office. The facility is always clean and well maintained, and we rarely run into anyone else when we would stop by to pull things out from time to time. We are moving out at the end of this month and the process of releasing the unit couldn't be any more painless. If you need a place to keep your stuff, we highly recommend this secure and convenient location.
We're so glad you chose Extra Space Storage, Amy! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service, so hearing that your experience your move-in to move-out process has been painless means the world to us! Your recommendation to friends and family means the world to us, and we want you to know that we are here to help with any future storage needs!
Great staff. Excellent service. I hope I continue to have this great of an experience.
William, thank you for your kind words! We love hearing your feedback and are thrilled to know you are enjoying your experience with us. Thank you for choosing Extra Space Storage for your storage needs!
Erin and Jason were absolutely wonderful in helping select the right unit, insurance and everything I would need. I would recommend Extra Space Storage to anyone that wants a wonderful experience to help take all the stress out of moving and storing your valuables.
We really appreciate the 5-star review, Wanda! Hearing that Erin and Jason were absolutely wonderful while helping you to select the right unit and coverage to meet your needs means a lot to us! We're thrilled that we were able to earn your recommendation! Let us know if there is anything else we can do for you!
Jason was very helpful, it was quick and easy.
Thank you so much for your kind words, Tierra! We really appreciate you taking the time to share your experience with us. At Extra Space, we aim to provide helpful service and a quick and easy rental process, so we're thrilled to hear that your experience reflects that! If there is anything else we can do to further assist you, Jason and the rest of our team are here to help!
Just rented a unit here and my experience was great. They are reasonably priced compared to other facilities. And the customer service was amazing.
Thanks for sharing your positive experience, Asia! We're committed to being your go-to stop for all your local storage needs! Please stop by or give us a call if we can help you with anything!
Very friendly, knowledgeable and helpful staff! Quick response time, clean facility. Great move-in experience!!
It's wonderful to hear that you had a great move-in experience, Angie! We value your feedback. It's great to hear that you received friendly, knowledgeable service in a timely manner from our helpful staff! If there is anything else we can do to assist you, let us know if we can answer any questions about your rental.
Great experience! The staff was very accommodating and eager to help. They made the experience easy and seamless!!
It's great to hear from you, Kimberly! Thank you for reaching out to share your thoughts! We're thrilled to hear that our staff was eager to help accommodate your storage needs and provide an easy, seamless rental process! We look forward to serving you again in the future!
The staff members are very friendly and informative. The storage facility is extremely clean and well maintained. I am pleased with the unit and the experience.
Hi Nicole, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly staff, so we are thrilled to hear that you had such a positive experience renting with us! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Stop by the office if you need anything.
Thank you for the excellent rating, Karen! We're glad to hear you had a positive experience storing your belongings at Extra Space Storage. Don't hesitate to reach out if you need anything!
Move in Was awesome, very convenient. Thank you...
Thank you for choosing Extra Space Storage, Cathy! We're here to help if you have any questions or need assistance with your rental! Call us at (919) 954-7088 with any questions!
Very friendly and professional staff! Clean building ❤️❤️
Hi Alexandra, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! We're so glad to hear that you are happy with your experience with the cleanliness of the facility. Don't hesitate to reach out if you need anything!
The staff was very friendly and helpful. I think they went above and beyond to make sure everything went smoothly.
Welcome to Extra Space Storage, Larry. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Give us a call at (919) 954-7088 or stop by the office if you need anything.
Great Staff! Great Experience!
Thank you for the excellent rating, Gavin! We're happy we were able to provide a smooth rental experience! We really appreciate your business and are here to help if you need anything!
Great customer service- Jason was so friendly and made me feel very welcome!!
Hi, Paula, thanks so much for your review! We are thrilled to hear your experience with our manager, Jason, was positive and are always here to help with your storage needs! Give us a call at (919) 954-7088 or stop by the office if you need anything!
Thanks, Canasha! We're glad you chose Extra Space Storage! Stop by the office if you need anything!
We really appreciate the awesome rating, Duy! We're glad to hear you had a positive experience storing your belongings at Extra Space Storage! Don't hesitate to reach out if you need anything!
This is the best storage place in Raleigh hands down... been with them for years now and never had an issue.
We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer, Anthony!
Very friendly and helpful. Thank you!!
Thanks, Teresa! We pride ourselves on having a friendly and helpful staff, so it's great to hear that your experience while storing with us reflects that! Let us know if we can answer any questions about your rental! We're here to serve you!
Incredible customer service. Both Erin and Jason were so easy to work with, even received a courtesy call regarding a different unit that met my needs and was cheaper! If only more companies treated their customers this way doing business as a consumer would be so much more pleasant. Whoever is handling their training deserves a promotion.
Sam K.
Sam, thank you so much for taking the time to leave this awesome review! We are so happy to hear that Erin and Jason could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage!
Thank you Erin and Jason for making my experience renting a storage unit from Extra Space Storage a very pleasant one. I was very impressed with your professionalism and kind demeanor towards me and I will definitely refer other people to Extra Space.
Your recommendation to friends and family means the world to us, Carletta! We are so happy to hear that Erin and Jason were able to provide you with a pleasant experience while storing with us! We look forward to serving you again in the future! Thanks for being a loyal customer!
We're glad you chose Extra Space Storage, Erika! Thank you for taking the time to leave us a rating! Stop by the office if you need anything!
We're excited to have you as a customer, Ivan. We're here to help if you have any questions or need assistance with your rental! Call us at (919) 954-7088 with any questions!
Thank you for choosing Extra Space Storage, Angelica. We're here to help if you have any questions or need assistance with your rental! Call us at (919) 954-7088 with any questions!
Service was very amazing, my signup went smoothly. I felt very welcomed.
Your kind words are appreciated, Jadejrd! We are so happy to hear that you felt welcomed and received amazing customer service during your sign-up! We are glad to meet your storage needs! Thank you for choosing Extra Space Storage!
I never had not one problem with this storage space. The management was great and friendly. When I moved out they knew me by name when I walked through the door. The prices are great, the units are clean and they have a dock to move your things! I would recommend this place to everyone!
Hi Kenya, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly staff. We're so glad to hear that you are happy with your experience with the cleanliness of the facility. Thanks for recommending Extra Space Storage!
We really appreciate you taking the time to leave us a review, Ricky. We’d love to hear more about your experience at Extra Space Storage. If you have any additional feedback please contact us at (919) 954-7088.
They were so nice and helpful. The facility is clean, nice, and secure. I feel very comfortable storing my things there!
Thank you for sharing your experience with us, Robyn! We are so happy to hear our team was able to help make you feel comfortable storing your important belongings with us! We work hard to keep our storage facility clean while providing state-of-the-art security! If you have any questions, please don't hesitate to reach out to us!
We're proud to serve customers like you, Tabitha! Thanks for leaving us a rating. Let us know if we can further assist with your storage needs!
Very clean, neat and accessible. Excellent service and very cost-effective. Especially nice being in a shopping center area.
Hi Dennis, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We're glad we could provide a convenient storage solution! Don't hesitate to reach out if you need anything!
Awesome experience with Extra Space Storage! Great customer service!
Thank you so much for your kind words, Bertron. We really appreciate you taking the time to share your experience with us. We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Thanks for letting us help with your storage needs!
Thanks for leaving us a rating, Catherine! We're glad you chose Extra Space Storage for your storage needs. Stop by the office if you need any future assistance!
Great people. Very helpful! Clean storage and highly monitored. Very secure. The employees are there to answer any questions you have. I was able to view various storage units before I was locked into one. They offer insurance also. Customer service is actually better than expected at a storage unit facility.
Thank you for choosing Extra Space Storage Brittany. We're here to help if you have any questions or need assistance with your rental! Call us at (919) 954-7088 with any questions!
Thank you for choosing Extra Space Storage Angel. We're here to help if you have any questions or need assistance with your rental! Call us at (919) 954-7088 with any questions!
Jason and Erin made moving a much easier event. They are very professional and welcoming. The facility is new, clean, well-lit and climate controlled. The whole experience exceeded our expectations.
Hi Wendy, we're glad Jason and Erin were able to help! We pride ourselves on keeping our storage facility clean, organized and well lit and are thrilled to hear your experience reflects that! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (919) 954-7088 if you need anything.
Great storage place. Clean, fair price and nice people.
Hi Darin, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We pride ourselves on having a helpful and friendly staff.
Everyone was super helpful and efficient in the process of securing my storage unit. I had never gotten a unit before so they were very helpful in the process.
Thank you for the review, Kimberly! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Welcome to Extra Space Storage! We're excited to have you as a customer!
They help me with all of my needs quickly and efficiently. Love this place very accommodating and answered all questions. I highly recommend this location
J., we are so happy to hear that we could accommodate you and answered all your questions. We're glad our team was able to help. Thanks for recommending Extra Space Storage!
Erin is the best. Very helpful and caring. I love this storage unit!!!
Hi Damima, we're glad Erin was able to help! We pride ourselves on having a helpful and friendly staff. Thank you for choosing Extra Space.
The staff was very friendly an energetic as I walked in. They greeted me and made me feel welcomed. Erin and Jason made sure that I got the right storage I needed. Thanks.
And it was easy to get. I reserved online and it was quick and easy once I went in
Hi Dyamond, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff. We're glad Erin and Jason were able to help get you the right storage you needed. Let us know if we can do anything to assist you!
Very nice and clean. Erin was great to work with.
Tim, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Our team is here to serve you, so give us a call at (919) 954-7088 if you need any future assistance.
I had the pleasure of meeting the FAMOUS & FABULOUS Jason Hassell yesterday at ESS. You would have to meet him to fully understand and appreciate my reference. His spirit and ability to connect with people (customer service skills) is incredibly refreshing!!!! We even spoke about our common interests as we conducted business----the Arts/Drama!!! Extra Space Storage is VERY FORTUNATE to have him!!!! Who would think obtaining a storage unit would be such an exciting event?!?! 😊😊😊😊😂🤣😂
Regarding the facility it is very spacious and very well maintained. It is also very near eateries when you need to take a break for loading and unloading.
I am glad Jason was present to assist us with our transaction. He was very professional and quite personable in the most respectful way. The entire process was pleasant. He even made the payment process painless!!! Thank You Jason!!! I already know that you're going to GROW with the company. P.S. Please locate some venue to share your arts/drama experience with!!! 🎭 Don't 'store' all your 'extra' talents in one small 'space'!!! 🎭 😊
Thank you for the excellent review, Patrise. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jason! Let us know if we can do anything else to assist with your storage needs!
Great customer service, new facility and great experience overall! First month free was excellent, and I would certainly recommend to anyone.
Thank you for the kind words, Patrick! We're committed to providing excellent customer service. We really appreciate you taking the time to share your experience with us. Thanks for recommending Extra Space Storage!
The space is clean, easily accessible, well lit, and conveniently located. Erin & Jason are awesome! They were both kind enough to wait for me AFTER hours on a FRIDAY night in order to get me signed up for a new space. That was unexpected but really appreciated! Glad we chose Extra Space!!
Thank you Nathaniel! We pride ourselves on keeping our storage facility clean, organized and well lit and are thrilled to hear your experience reflects that! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. We're glad Erin and Jason were able to help. Thank you for being a loyal customer!
Thank you for the excellent rating, Chad! We're glad to hear you had a positive experience storing your belongings at Extra Space Storage. Stop by the office if you need anything.
The staff was so friendly and understanding. This was the best part of my entire move!
Thank you for your kind words, Sherai! We're so glad to hear we could provide a smooth rental experience. Don't hesitate to reach out if you need further assistance!
They were super friendly and efficient! I had to go to work they had me in and out completely hassle free! I definitely recommend extra space storage.
Hi Saphire, your recommendation to friends and family is the best compliment that we can receive! Thank you for being a loyal Extra Space Storage customer. Let us know if we can provide further assistance!
Awesome customer service and a very clean facility!! Easy move in day for me and hubby!
Awesome experience ! at Extra Space specially with Erin and Jason.
Climate control, cleanest space and best customer service.
Went to other storage in the area and they can’t wait because they leave at 2:00 PM. we reach there at 2:03 PM and find nobody in office.
Erin was awesome! Last weekend she assisted my mother and I with securing a storage unit. The facility is spacious, clean, secure, safe and the office keeps last minute items you may need to purchase in order to finish your move.
Rented at this location for a year and a half. Clean Facilities. Back loading dock, multiple carts, elevators, & restrooms. Very easy move in & out. Staff friendly and easy to do business with. Would recommend.
Clean and well maintained! Erin has been amazing to work with!
Jason was very helpful ^_^, especially when I got there and found out 10x4 isnt as bug as I imagined. He was able to find me one that suitable for my needs in a few minutes
Awesome support from Erin. She is very professional & kind. Will definitely recommend to family/friends. Great job!
Super easy leasing process. Clean and safe facility.
Carol and her staff are very professional and nice. Would highly recommend! Great price and free truck usage.,
Life storage was AWSOME the sign up was nice and easy they were able to accommodate me with my short turn around time staff was very friendly and they answered every question I had the space was great for a reasonable price for climate control storage space.
Very clean facility. Easy rental process. Friendly staff.
I rented a unit recently and I found the associates working at this store to be very helpful and knowledgeable. Any questions I had they were able to answer and even give suggestions on how to save space in the unit I rented! I would definitely recommend Life Storage to anyone that asks me.
Just rented a unit today and it was such a smooth process. I actually used google maps to find the best top rated storage facilities. This place lives up to its rating. The gentleman that helped me was informative and quick to help. He had a positive personality and made the experience stress free. They are VERY affordable. I was able to make my reservation online as well. Facility is sparkling clean which is a MAJOR PLUS!!! Thank you life storage for an amazing team member, clean business, and keeping some dollars in my pocket !!! I gave this business a 5 star rating but they deserve 100 stars!!!
Carol was great to work with!
This is a great facility and it's nice and clean. It was super easy to reserve a storage unit online and to complete the rental application. Staff is kind and helpful. Definitely recommend going with this storage company.
Great customer service and rates.
Great stuff! The people were kind and the renting process/application went smooth.
Awesome clean and safe. Great staff, nice young man at the desk. Great customer service. Glad I got my spot before they fill up!!
Friendly and knowledgeable staff. It's very clean inside and out. Great prices for storage. I would highly recommend.
Loved this experience, easy, knowledgeable, friendly--this was a great experience! Laura was awesome!!!
Grest facility! Laura is so sweet! This faciliy is brand spankin new!
Great experience...Nice clean facility...help from Carol
Very clean building! Superb staff made become a customer here a breeze. Many different size options to choose from.
Staff very friendly, online rental easy, place new and very clean.
Ms Armstrong is very passionate and went above and beyond the call of duty
Clean, amazing building and the staff has great customer service. The environment makes a swift easy move in. loading dock in the back making unloading and loading a breeze , which is great for some one who has a business such as my self. Very affordable storage which is great for any situation you are in. The mangers name is Laura she is very professional and works hard to make sure what ever transition you are having it is a easy one.
A pleasant and friendly staff. Vanessa was great and very helpful! Look forward to working with her in the future. I will be recommending my customers to them for their storage needs.
Juan Willis
J T Willis Moving Service
I called in to inquire about a 10x10 storage unit. I spoke with the assistant manager Mz Armstrong who was was very professional, and knowledgeable. It was a pleasure to speak with her over the phone.
Excellent customer service.