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Durham Storage Units

US Storage Centers
112 West Seminary Street
Durham, NC 27701
984-400-8992
Store Hours
Access 6:00am - 10:00pm
Office 9:30am - 6:00pm
View All Hours

Select a Unit Below

US Storage Centers
112 West Seminary Street
Durham, NC 27701
984-400-8992
Store Hours
Access 6:00am - 10:00pm
Office 9:30am - 6:00pm
View All Hours
Features and Amenities
  • Climate Control
  • Passenger Elevators
  • Video Recording
  • Boxes & Moving Supplies
  • Moving Carts
Nearby Locations

About This Location

Access Hours

  • Mon 6:00am - 10:00pm
  • Tue 6:00am - 10:00pm
  • Wed 6:00am - 10:00pm
  • Thu 6:00am - 10:00pm
  • Fri 6:00am - 10:00pm
  • Sat 6:00am - 10:00pm
  • Sun 6:00am - 10:00pm

Office Hours

  • Mon 9:30am - 6:00pm
  • Tue 9:30am - 6:00pm
  • Wed 9:30am - 6:00pm
  • Thu 9:30am - 6:00pm
  • Fri 9:30am - 6:00pm
  • Sat 8:30am - 5:00pm
  • Sun Closed

Features and Amenities

  • Climate Control
  • Passenger Elevators
  • Video Recording
  • Boxes & Moving Supplies
  • Moving Carts

Self Storage in Durham

Rent or reserve your storage unit online at our Durham, NC storage facility! We offer storage units that come in a wide variety of sizes that include features and amenities for a convenient storage experience. Our climate controlled storage units are ideal for items that are temperature sensitive. There's 24/7 video recording throughout the storage facility and an electronic access door that can only be accessed by current tenants. No matter which floor your storage unit is on, our passenger elevators make it easy to access your Durham storage unit, and our on-site moving carts allow you to maneuver your belongings to where they need to be. We sell boxes and moving supplies in our storage rental office to help keep your belongings organized in your storage unit. 

Easy Rental Options

Rent your storage unit online or over the phone for a quick move in. 

Not ready to rent? No worries! Reserve your unit now to lock in today’s special discount.

  • Month-to-month rentals
  • No credit card required for reservations
  • No deposit required

Durham Storage Near You

Located in the heart of downtown Durham, our storage facility can be found on W Seminary Avenue between Rigsbee Avenue and N Mangum Street. If you live in the neighboring areas of Old Five Points, Old North Durham, Trinity Park, Trinity Heights, Old West Durham, Walltown, Burch Avenue, West End, Morehead Hill, Hillside Avenue/St. Teresa, Hayti District, Golden Belt, East Durham, Albright, or Wellons Village, our storage facility is a local and convenient option to store your belongings.

Customer Reviews

454 reviews
Dennis V. February 25, 2025 Posted on Google
Very helpful and polite.
US Storage Centers
February 25, 2025
Hello Dennis, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Dima K. December 12, 2024 Posted on Google
Nice and clean lots of units and exits but no one working there
Iris P. December 5, 2024 Posted on Google
Mayi was such great help the other day and I would like her supervisors to know that. I have been waiting for my refund for over a month, but when I called and spoke with her she was very polite and professional. She was able to notify me within a couple hours that my refund was taken care of by her district manager. If I have any storage needs in the future I will definitely be back to this location because I know she will take great care of my needs.
Brenda T. November 26, 2024 Posted on Google
Katharine October 26, 2024 Posted on Google
Easy move-in process, great customer service.
pratik b. October 24, 2024 Posted on Google
Ivan is great! Helped me out with everything I need and more
Luis V. October 23, 2024 Posted on Google
Ivan was good help and made sure everything was taken care of
Tim G. o. L. W. C. October 23, 2024 Posted on Google
Ivan helped me get exactly what I wanted, quickly, and at a very good price. He was knowledgable, curteous and friendly.
David P. October 23, 2024 Posted on Google
Ivan helped me close out my unit. Kind, resourceful, and efficient. Stored my stuff here for 3 years with no issues. Safe secure and easy.
nathaniel h. October 23, 2024 Posted on Google
The manager of US Storage Ivan manager is the best help to providing fast help on my storage.
Dr. D. L. F. October 22, 2024 Posted on Google
Ashley C. July 11, 2024 Posted on Google
Amazing experience lady was wonderful and gave me all the information i needed . Would recommend to everybody
Conner L. June 17, 2024 Posted on Google
Jules H. June 12, 2024 Posted on Google
Jennifer was wonderful and helpful, and even though she doesn't normally work at this site, I'm glad I had the chance to run into her today!
Kevin O. June 11, 2024 Posted on Google
Linda M. June 11, 2024 Posted on Google
Great customer service. Easy check in. !
Kanishk Y. June 1, 2024 Posted on Google
Great staff!
Frank L. May 31, 2024 Posted on Google
Jordan r. May 14, 2024 Posted on Google
cool guy
Donovan R. May 6, 2024 Posted on Google
Had a very good experience with securing a storage unit. The manager, Zellina. was friendly, knowledgable and did a great job explaining the various sizes and helped us settle into one that was just right!
Robin W. April 27, 2024 Posted on Google
I love this storage facility. Always clean, available carts, not run down and the electronic forms and holds are extremely helpful. Today I had the pleasure of meeting a Zee who greeted me with a smile and helped me to get set up with auto-pay and complete my rental. This is my second year renting from US storage on Seminary in Durham and I highly recommend it if you have a student at school close by in the area and have to travel out of town! Also don’t forget to ask for Zee, she’s awesome!!
Daelan B. April 19, 2024 Posted on Google
rommie h. April 5, 2024 Posted on Google
✔️
Rj P. April 4, 2024 Posted on Google
Harold B. March 29, 2024 Posted on Google
clarence t. March 29, 2024 Posted on Google
Veronica T. March 29, 2024 Posted on Google
Very helpful, respectfully and pure pleasure
Brock P. March 29, 2024 Posted on Google
Great service and friendly
Traci H. March 26, 2024 Posted on Google
Selling is excellent! So helpful and friendly!
Jordan T. March 18, 2024 Posted on Google
Joseph P. March 2, 2024 Posted on Google
Great customer service definitely will recommend this Stoarge facility
Justin E. February 28, 2024 Posted on Google
Prices are great and the customer service was phenomenal. Z is amazing at what she does!
Javontae G. February 23, 2024 Posted on Google
Marrii February 23, 2024 Posted on Google
Ms. R. (. J. February 20, 2024 Posted on Google
Ms. Rhonda was amazing!
Steve R. February 15, 2024 Posted on Google
Kelvin mad the process of moving in stress free and happy
Kevin M. February 13, 2024 Posted on Google
Kelvin was awesome! He was extremely knowledgeable and made the process very easy. Great experience!
Jefferson E. February 8, 2024 Posted on Google
Kelvin was a cool person lol and so helpful.
Daniel T. February 7, 2024 Posted on Google
courtney j. February 7, 2024 Posted on Google
Kelvin the building manager is the sweetest, the building is sparkling clean top to bottom he really helped me with the entire process and was so patient with us. Thank you kelvin!
CraigTheWorst February 7, 2024 Posted on Google
Herbert W. February 3, 2024 Posted on Google
Martin K. February 1, 2024 Posted on Google
Martin K. January 31, 2024 Posted on Google
Zee at us storage center in Durham, Nc. Treated Me like a 5 Star client .Zee patience and service was what I need . In a time when my anxiety was high.Her calm voice and Zee knowledge relax me and Zee answer every question I had Thank you Zay for more than your help.
Lauren M. January 29, 2024 Posted on Google
Kelvin was excellent and thorough. Highly recommend!
Angela T. January 24, 2024 Posted on Google
Zee was awesome at showing me the units and explaining the cost. Very helpful with providing information about movers and calling in advance to reserve. Also showed me moving supplies I have a unit already bit will be needing a bigger size in the near future. Angela 2009
Mairim R. January 24, 2024 Posted on Google
Excellent service. Thanks to Zee!!!
Mark D. January 24, 2024 Posted on Google
Friendly, clean, nice.
Jennifer K. January 22, 2024 Posted on Google
Kelvin could not have been nicer or more helpful! Everything was very clean and professional and the price was great.
L M. January 20, 2024 Posted on Google
We love Kelvin! Had a unit here last year and came back to this spot bc he was always so helpful and kind!
Claire L. January 20, 2024 Posted on Google
Steven Z. January 20, 2024 Posted on Google
Eboni M. January 10, 2024 Posted on Google
My boyfriend and I recently moved to Durham from Houston and I reserved this storage facility, sight unseen, because of the amazing reviews. We finally got there in person to pick up our keys and the reviews were 1000000% accurate - Kelvin was AMAZING. He kept us smiling from ear to ear the entire time and walked us through everything we needed to know. I didn’t think it was possible to enjoy an experience at a storage facility, but he somehow made it happen. US Storage Facility corporate office, if you’re reading this, give this man a raise or at the very least, give him a sun shade for the window!
Matthew N. January 10, 2024 Posted on Google
Kelvin was awesome, excellent customer service!
Kate B. January 6, 2024 Posted on Google
Kelvin was not only extremely helpful, he made the experience fun! Very well run storage facility and I trust the service will be great as well.
Lica H. January 6, 2024 Posted on Google
Camille S. January 5, 2024 Posted on Google
Kelvin Swann, the property mgr is awesome! He made moving in so easy !! Would recommend this place, it is very , very clean!!
Kate F. January 2, 2024 Posted on Google
Kelvin was absolutely wonderful. Helpful, kind, a joy to meet and work with!
Storm T. December 27, 2023 Posted on Google
Jannika L. December 27, 2023 Posted on Google
Kelvin was fantastic in welcoming us in and getting everything set up for us. This is our 2nd time using this facility and could not recommend it more! Clean, functional, friendly and easy!
TheWise O. December 21, 2023 Posted on Google
Demetric B. December 18, 2023 Posted on Google
Tyler G. December 18, 2023 Posted on Google
Kelvin was super helpful and kind! Great customer service
Ryan H. December 14, 2023 Posted on Google
This place was great
Sharee G. December 11, 2023 Posted on Google
He’s very professional
Amy S. December 9, 2023 Posted on Google
Overall great experience getting our rental unit set up. Very clear overview, Kelvin was amazing and super helpful!
Milini h. December 7, 2023 Posted on Google
Great customer service! Quick check in and quality service.
Silvia G. November 30, 2023 Posted on Google
Kelvin was so helpful! And positive:) So on it!
Grant B. November 29, 2023 Posted on Google
Rohit S. November 28, 2023 Posted on Google
The customer service from Kelvin was great.
DarkkAbstract _. November 20, 2023 Posted on Google
Matt B. November 17, 2023 Posted on Google
Just got a 10x15, Kelvin helped my mother and I out. More people should be so pleasant, informative and helpful. Facility is crispy clean. 👌
MaKayla B. November 15, 2023 Posted on Google
Thank you Kelvin! You were a pleasure to work with.
say n. November 13, 2023 Posted on Google
Great customer service and better prices compared to competitor's. Absolutely recommend they business for short term and long term storage. Its clean and temperature controlled. I thank Mr. Kelvin for making things easier and swift.
Latina W. November 13, 2023 Posted on Google
Wonderful service from kelvin exactly what I expected for my storage
Rayfield 2. P. November 3, 2023 Posted on Google
Jim M. November 1, 2023 Posted on Google
Kelvin is BETTER than good. Thank you for all of your help and joy.
Francesca R. October 31, 2023 Posted on Google
Kelvin is an absolute delight and incredibly helpful/informative while setting up our storage unit. Very grateful for his assistance
Justin J. October 30, 2023 Posted on Google
Great service and very cheerful and upbeat attitude..
Tammy B. October 30, 2023 Posted on Google
Latrice H. October 26, 2023 Posted on Google
I have ADORED my experiences with Kelvin!! Each transaction was as smooth as possible. So much so, I’ve leased multiple units and have made referrals. The building is always tidy and well lit at night. Kelvin is very friendly and pleasant to work with. Still, he remains professional and extremely knowledgeable of the storage, availability and pricing. I’m truly impressed.
Diamond D. October 16, 2023 Posted on Google
LaShon B. October 16, 2023 Posted on Google
Lamar P. October 16, 2023 Posted on Google
Great Service
Alaina October 5, 2023 Posted on Google
Clean, convenient, and climate controlled! Kelvin at the front desk was great and provided wonderful customer service. I never had any issues while I stored some things here, and when I was ready to go it was easy to cancel the lease on the unit.
Bobby S. October 3, 2023 Posted on Google
Fast process. All questions answered quickly. Courteous. In and out in a flash. Kelvin is an asset and a good salesperson.
Tony September 26, 2023 Posted on Google
chad m. September 22, 2023 Posted on Google
Parag B. September 22, 2023 Posted on Google
Shawn C. September 22, 2023 Posted on Google
Jacquelin T. September 19, 2023 Posted on Google
Kelvin was efficient with the sunniest personality I’ve seen in a moment amongst customer service professionals.
Cynthia H. September 7, 2023 Posted on Google
Laurie A. August 31, 2023 Posted on Google
The service I received was really good and very explainable very friendly as well
Jamison A. August 31, 2023 Posted on Google
Kristin M. August 28, 2023 Posted on Google
nabrissa b. August 27, 2023 Posted on Google
Great storage unit! Very clean, easy to access and friendly staff! Would definitely recommend.
LaTondra J. August 16, 2023 Posted on Google
Tara R. August 16, 2023 Posted on Google
Excellent service! They have be extremely communicative throughout the whole process, show excellent customer service, have much better pricing than other places I’ve checked (*cough* so over Public Storage - they’re terrible *cough*), and I like that they are a fully indoor unit, so they have a bit better climate control than ones that are half and half.
D August 12, 2023 Posted on Google
The guy at the counter has great customer skills.. Smooth transactions with this guy. Thanks!
Britt B. July 29, 2023 Posted on Google
Y T. July 24, 2023 Posted on Google
Haoran W. July 24, 2023 Posted on Google
Nice service
Avery G. July 21, 2023 Posted on Google
Windy was extremely friendly and helpful. Fastest and most efficient move in experience!
Anna R. July 12, 2023 Posted on Google
very straight forward, seamless experience with renting, accessing, and canceling storage units as needed. The property manager Kelvin is beyond helpful and very very personable. cannot recommend these storage services enough! Very understanding and professional!!
Keon R. June 28, 2023 Posted on Google
Mr. Kevin he is an awesome employee and person very very helpful great customer service!!!!!
Catherine C. June 8, 2023 Posted on Google
The rental process was very straightforward & the facility is clean and convenient.
Jenny M. May 31, 2023 Posted on Google
Kelvin is amazing and helped me move from my old unit to a new one! He made the process very seamless and was so nice and friendly!
Ana C. O. May 26, 2023 Posted on Google
Juyne C. May 25, 2023 Posted on Google
Wonderful and on-time customer service.
J M. May 24, 2023 Posted on Google
Kelvin (property manager) is extremely friendly and helpful. Facility is clean and feels very secure.
Himmat T. May 22, 2023 Posted on Google
Kelvin is very helpful and got us our unit fast. I am very satisfied with the service hear.
A. M. May 21, 2023 Posted on Google
This storage facility is well maintained & the manager Kelvin is very attentive and helpful for first time renters.
Kayla H. May 19, 2023 Posted on Google
Kelvin helped me in less than 10 minutes reserve the perfect storage unit!
Han Z. May 15, 2023 Posted on Google
Jekera is very friendly and very cute. Super helpful and made my stressful moving process and graduation less intense. Really appreciate her help.
Yasemin A. May 15, 2023 Posted on Google
Great experience, Jekera was very friendly and helpful!
Connor C. May 11, 2023 Posted on Google
Keira and Kelvin were a big help and super helpful through the entire process. Would recommend US Storage Centers
Tonya M. May 11, 2023 Posted on Google
I received another unit today! Property manager, Kelvin and sales person, Kera were very friendly and knowledgeable.
makeba s. May 6, 2023 Posted on Google
Kelvin was great! He got us set up with our unit quickly and offered excellent customer service.
Emma B. May 6, 2023 Posted on Google
US Storage Centers
May 26, 2021
Thank you Emma!
Jamee K. May 6, 2023 Posted on Google
Very easy to coordinate access to the locker and amazing customer service
Chloe Y. May 4, 2023 Posted on Google
Harry A. May 4, 2023 Posted on Google
Bradley J. May 4, 2023 Posted on Google
Aditya V. May 3, 2023 Posted on Google
NiaWiaBia May 3, 2023 Posted on Google
I had an amazing experience with Jekeria & Kelvin. They were very helpful with helping me find my storage unit and helping me bring my items into the building. Will definitely be using this storage unit moving forward to store my college items!
chantae h. May 2, 2023 Posted on Google
Kelvin was very polite & such a good help!
Queenie H. May 2, 2023 Posted on Google
Kelvin did amazing customer service
Celine R. May 1, 2023 Posted on Google
Kelvin was amazing! Made booking a storage unit and moving out so much less stressful
Ryan Y. May 1, 2023 Posted on Google
Kelvin- Extremely cheerful. Positive experience!
Jasmine R. May 1, 2023 Posted on Google
Kevin was wonderful and very helpful. I felt secure in this storage. Best place ever.
Jourdan F. May 1, 2023 Posted on Google
Amos C. J. May 1, 2023 Posted on Google
Excellent, convenient location with friendly staff and lots of options.
US Storage Centers
June 12, 2021
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Chad D. April 29, 2023 Posted on Google
Friendly and fast service.
Zora D. April 29, 2023 Posted on Google
Pauline J. April 29, 2023 Posted on Google
Nam H. April 29, 2023 Posted on Google
Jay B. April 29, 2023 Posted on Google
Excellent customer service.
Carly P. April 26, 2023 Posted on Google
Walter P. April 22, 2023 Posted on Google
Great Staff, clean, well kept. Made my transition very well. I'm glad to have come here. This is my 2nd unit. I am well pleased.
Mary H. C. April 22, 2023 Posted on Google
Kelvin was extremely helpful and made the rental process seamless!
Erica L. April 9, 2023 Posted on Google
Jerkera gave me amazing customer service. I highly recommend working with her, my experience was exceptional. Much Gratitude.
Alice C. April 8, 2023 Posted on Google
talked with Kira through the phone and it was such a smooth and amazing experience! very convenient, highly recommend
Mr K. March 18, 2023 Posted on Google
Recieved great customer service and recieved information needed yesterday from Kera. Smooth process
Rachel B. March 17, 2023 Posted on Google
Jekira is awesome! She is friendly and helpful. She did a great job in setting my storage rental. The facility is very clean and nice!
Ophelia C. March 8, 2023 Posted on Google
Clean and the best customer service from Kelvin. I would strongly recommend this facility to anyone needing storage
Dan O. February 24, 2023 Posted on Google
Loryn was professional, helpful, friendly and overqualified to help us with our moving and storage needs. Five stars. Thanks, Loryn!
Kacey K. February 9, 2023 Posted on Google
Jane A. February 8, 2023 Posted on Google
Kelvin assisted me throughout the process of renting a unit. He was friendly, professional, helpful abs extremely thorough.
Krista S. February 1, 2023 Posted on Google
Angel I. January 24, 2023 Posted on Google
I’m going to share what I shared with the person who was at the counter when I came in distraught! What a calming energy and great customer service I received. Truly genuine and necessary for me today. Thank you!
Jo K. January 18, 2023 Posted on Google
Laurice M. January 12, 2023 Posted on Google
Great customer service! Kelvin went above and beyond to meet my storage need and expectation! Highly recommend.
Pam Z. January 3, 2023 Posted on Google
Kelvin is so kind, professional and courteous!! Made this process very easy and even enjoyable
Lisa W. December 31, 2022 Posted on Google
LaKesha J. December 28, 2022 Posted on Google
Great job Kelvin
robert g. December 20, 2022 Posted on Google
Solomon B. December 12, 2022 Posted on Google
Kelvin is phenomenal. Customer friendly and empathetic. Absolute Best
Aaron N. November 30, 2022 Posted on Google
Best worker hands down Ms, Aryanna
Tiara S. November 12, 2022 Posted on Google
Kelvin was so nice and helpful in getting us settled into our new unit! Great price and really nice overall.
Levi R. November 7, 2022 Posted on Google
Joseph W. October 15, 2022 Posted on Google
They were quick and after Kelvin Swann found out I drove 17 hours straight from Vermont. He stepped up and got everything in line as well has having a decent conversation! If you see this congratz on getting married man!
Silvio J. September 24, 2022 Posted on Google
Shalica B. August 29, 2022 Posted on Google
Tarnise H. August 12, 2022 Posted on Google
Kelvin was amazing he redefines great personality. His manager was also amazing. Great great location
Ashley H. August 6, 2022 Posted on Google
Kelvin (Property Manager) is very knowledgeable and helpful. Facility is clean, cooled, and easy to access. Highly recommend. 10/10
Adam W. August 1, 2022 Posted on Google
Kelvin did a great job getting me set up! Very clear and kind. Thank you :))
Trudy W. July 17, 2022 Posted on Google
Kelvin made the entire rental process from start to finish simple and easy! He kept me laughing the entire time too. Very personable and knowledgeable as well. Thanks!
Adaptive E. M. L. July 14, 2022 Posted on Google
Kani S. June 28, 2022 Posted on Google
I would like to give a thank you to the storage manager Kelvin, at U.S. Storage Center in Durham! Very knowledgeable and was able to answer all of my questions to my satisfaction.! The storage building / unit to my surprise were very clean and I can tell that it was well maintained. I will definitely be sharing this place of business with friends and family.
Leslie B. June 28, 2022 Posted on Google
This facility is beautiful. It is clean absolutely lovely. The staff was easy to work with, very friendly and knowledgeable.
Sarah B. June 22, 2022 Posted on Google
Jacob W. June 15, 2022 Posted on Google
Aryanna and Kelvin were fantastic in helping set up my account and unit.
Meredith M. June 10, 2022 Posted on Google
Very friendly, helpful service!
Amiya B. June 8, 2022 Posted on Google
Aryanna Bell was such an amazing help , She is very respectful & kind , She takes her job very serious. I would definitely recommend coming to her for your services ! Thank you once again .
Stacy R. June 8, 2022 Posted on Google
Aryanna provided the best customer service. she answered all my questions and took me through the entire process, very knowledgeable. I will definitely recommend this company to my friends and family.
Shnimoney June 8, 2022 Posted on Google
Marie H. June 8, 2022 Posted on Google
Great location, awesome staff! Aryanna is the best!!
Brandie V. May 25, 2022 Posted on Google
DeVan R. May 19, 2022 Posted on Google
Tevin B. May 18, 2022 Posted on Google
Ariana was great! She walked me through different unit options and helped me pick the correct size for the amount of stuff I was storing.
David F. May 18, 2022 Posted on Google
Great storage facility, it's very clean & has 24 hour access.
sarah n. May 7, 2022 Posted on Google
Tiffany was so amazing, so thankful to have her help and expertise!
Maddie N. May 7, 2022 Posted on Google
Craig P. May 3, 2022 Posted on Google
Monthly rates have been raised multiple times per year since new owners took over. Facility is clean and safe.
US Storage Centers
February 24, 2020
Thank you for taking the time to leave your feedback, Craig! We pride ourselves on having a friendly staff and are thrilled to hear your experience reflects that. Providing renters with clean and secure facilities is our top priority. Don't hesitate to reach out if you need anything!
Jer H. C. February 1, 2022 Posted on Google
Just signed a contract for a unit. I looked online then went in-person to verify dimensions. Loryn made the ENTIRE process fluid and fast. She took me to see several different size units, went through the paperwork with me thoroughly, and had my access code working immediately. So far it's been perfect.☺
US Storage Centers
February 14, 2022
We're happy you found our staff to be so supportive during your experience here at My Neighborhood Storage Center. Thank you for leaving a review Jeremy 😀
Cécile D. November 6, 2021 Posted on Google
I had a great experience with My Neighborhood Storage Center of Durham. Due to covid19, I was not able to come back myself to pick up my stuff in my unit, however everything went smoothly from abroad and the person who helped me emptied my unit was able to process everything. They kept all my stuff very safe during 2 years and no stress even if I was far away during Covid19 crisis.
US Storage Centers
November 13, 2021
Hi, Cécile, Thank you for the 5-star review. We're so happy you had a great experience with Extra Space Storage.
lamika p. November 4, 2021 Posted on Google
US Storage Centers
March 20, 2020
We’re thrilled you had a 5-star experience at Extra Space Storage, Lamika! Stop by our office or give us a call at (919) 748-5102 if you need assistance or have any questions.
M M. October 30, 2021 Posted on Google
Moved in this month and this facility was a breath of fresh air. Moving is rarely fun but the two ladies in the office were very nice and helpful. Free truck was a pleasant surprise & saved me many trips in my car. 24 hr access is a plus and plenty of rolling carts and hand trucks came in handy. At some storage places it’s difficult to find a cart- not here thank goodness. Free water bottle was refreshing too. Facility was spotless and I saw no bugs or critters. Thanks My Neighborhood storage !
US Storage Centers
November 4, 2021
Hi M , reviews like this give us motivation and help us ensure we provide high-quality care. Your experience is most important to us and we're happy you had a good one.
brown r. October 29, 2021 Posted on Google
I’ve had this storage for over 2 years now due to my mothers passing and no affordable housing for disabled people like me available. I appreciate you guys keeping my precious priceless treasures safe for me
US Storage Centers
November 4, 2021
Your precious priceless treasures are just as important to us and we're glad to provide you with what you need during this time.
Ciairra P. October 29, 2021 Posted on Google
I’ve been utilizing My Neighborhood storage for years I even refer them to family and friends. It’s always clean and bug free.
US Storage Centers
November 4, 2021
We appreciate your positive review about your recent experience with us! We are so pleased you enjoyed your visit to My Neighborhood Storage Center
Dennis R. October 20, 2021 Posted on Google
US Storage Centers
November 4, 2021
Thank you Dennis for the 5 ⭐s!
edwin u. September 21, 2021 Posted on Google
I don't usually get excited about writing reviews, especially reviews of storage facilities, but My Neighborhood Storage seems different. It's been such a pleasure working with them! I haven't exactly been here yet, just over the phone. I'm in Florida now, getting ready to move to Durham. It's become quite complicated with multiple SNAFUs but through it all the Storage Center is a calm center that I've come to appreciate and trust. Thanks
Alva H. August 29, 2021 Posted on Google
I only just rented a space and am very impressed already. It isn't the cheapest in town, but super convenient, clean, safe, and the process was incredibly straightforward and easy. Totally pleased and hope I stay that way!
Doug C. August 14, 2021 Posted on Google
New, clean, great manager helping us out. Lots of carts. Excellent experience
US Storage Centers
August 20, 2021
Hi Doug, thank you so much for your kind words. We know you have many options for storing your belongings and are committed to being the most convenient, helpful, and professional storage solution in your neighborhood. Thanks for being a loyal customer! Feel free to swing by your local office or by calling us at 888-storage for any further assistance!
Bryan L. July 16, 2021 Posted on Google
Awesome employees very clean and professional and pretty and polite
Tali Y. July 1, 2021 Posted on Google
Great storage center! Friendly staff, clean units, reasonable prices with frequent promotions, free parking, 24/7 access.
Mary H. June 28, 2021 Posted on Google
Love the layout of this facility. It’s very simple and easy to get around. Always a pleasant experience going to my storage unit. There are lots of moving carts and the managers give you free bottled water.
US Storage Centers
July 17, 2021
Hi Mary Henry, we are very happy to have provided you with such a positive experience! It's experiences like yours that really keep us motivated!
Loryn H. June 28, 2021 Posted on Google
Nice managers, free snacks and water. Easy move-in process can be completed in person or remotely. Clean and organized facility.
US Storage Centers
July 17, 2021
Thank you Loryn!!
Liana H. June 28, 2021 Posted on Google
Conveniently located in downtown Durham near Duke University and North Carolina Central University. Clean facility with a customer restroom!
US Storage Centers
June 28, 2021
Thank you Liana!!
Keaston C. June 19, 2021 Posted on Google
Great customer service
US Storage Centers
June 20, 2021
Keaston Carney, we are glad we could help!
Anurag May 29, 2021 Posted on Google
US Storage Centers
June 4, 2021
Thank you for the 5 ⭐s
Jaime W. May 28, 2021 Posted on Google
Impressed with facility and ease of the leasing process. Loryn was very warm and helpful. Also gave me a sick padlock.
US Storage Centers
June 4, 2021
Hey Jaime! Thanks for the review. Loryn is pretty amazing 😉 We're so happy to have you.
Jimmy T. May 18, 2021 Posted on Google
Clean. Friendly staff. In DT Durham.
US Storage Centers
May 25, 2021
Hi Jimmy Thostenson, we are very happy to have provided you with such a positive experience!
Marshall H. May 3, 2021 Posted on Google
Sean B. May 1, 2021 Posted on Google
US Storage Centers
May 25, 2021
Thank you Sean!
Tyler O. May 1, 2021 Posted on Google
US Storage Centers
May 25, 2021
Thank you Tyler!
Madeleine B. May 1, 2021 Posted on Google
US Storage Centers
May 25, 2021
Thank you Maddy!
Frederick M. April 30, 2021 Posted on Google
US Storage Centers
May 25, 2021
Thank you Frederick!
Juliana M. April 30, 2021 Posted on Google
US Storage Centers
May 25, 2021
Thank you Juliana!
Vitaly R. April 29, 2021 Posted on Google
I had a great experience with My Neighborhood Storage Center. Clean and accessible facilities, very responsive management, and a great deal. I stored stuff for 6 months and had no problems signing up, paying monthly or moving out. Thanks for a great experience!
US Storage Centers
May 25, 2021
Vitaly Radsky, we are so pleased you enjoyed your visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at My Neighborhood Storage Center of Durham!
Molly P. April 27, 2021 Posted on Google
My neighborhood storage of Durham is the best! Super friendly and affordable. Would recommend!!!
Sabrina S. April 27, 2021 Posted on Google
Great service! Clean lockers and well priced.
Helene P. April 24, 2021 Posted on Google
Great customer service!
Lihong W. April 24, 2021 Posted on Google
Very welcoming staff with good and efficient service, clean storage spaces with fair pricing. Nice snacks in the reception area.
Jason R. April 24, 2021 Posted on Google
My Neighborhood Storage Center provides a great service for such a great price! We got a 10x10 storage unit and got the first 2 months 50% off. Definitely recommend if you need summer storage for college!
Kevin F. April 23, 2021 Posted on Google
I got a storage container last week and am very happy with My Neighborhood Storage Center. The price is great, the facility is clean and light/bright, and Loryn, who I worked with, is fantastic.
Liana H. April 21, 2021 Posted on Google
Conveniently located next to the hardware store on the corner of of W Seminary Ave and N Mangum St. Turn down 27 Alley for parking. Clean facility with well lit hallways. Outstanding customer care from Loryn.
Galen H. April 21, 2021 Posted on Google
Toni J. April 16, 2021 Posted on Google
Iris P. March 24, 2021 Posted on Google
This place has all of my storage needs and more!
Caleb March 6, 2021 Posted on Google
US Storage Centers
March 9, 2021
Thanks Caleb!
Tiffany T. March 6, 2021 Posted on Google
US Storage Centers
March 9, 2021
Thank you Tiffany!
Cecilia O. February 27, 2021 Posted on Google
Customer service was fantastic, we were able to see different sizes of storage to make a decision!!
Katrena E. February 9, 2021 Posted on Google
Great customer service when trying to choose a storage place and they make the choice so easy! I chose them hands down!!!
Katrena E. February 9, 2021 Posted on Google
Great customer service leading up to choosing them!!!!
Grainne c. December 30, 2020 Posted on Google
It’s got great staff, it’s clean and we always feel safe while at the storage unit.
Dewonte J. December 28, 2020 Posted on Google
A B. G. U. December 23, 2020 Posted on Google
Super great customer service
Leslie S. December 11, 2020 Posted on Google
She was very nice as she showed professionalism in every way, the place was extremely clean and well keep
LIS December 10, 2020 Posted on Google
marsha e. December 9, 2020 Posted on Google
This location is very convenient. Staff was very helpful and professional. Clean, secure facility.
Jonathan B. December 5, 2020 Posted on Google
Derek L. October 26, 2020 Posted on Google
Excellent new manager, I'm glad I'm renting here it's Nice and clean. Friendly customer service have gone above and beyond my expectations.
Allan H. October 24, 2020 Posted on Google
I needed help clearing up some billing confusion from. Previous management.Ivy took her time to thoroughly go through my previous payments and broke everything down for me she was very patient and reassuring.thankyou!!
Teresa B. October 24, 2020 Posted on Google
Ivy assisted my husband and i recently in getting a storage. Unit. The prices are amazing.! Ivy was very kind and extremely helpful and made this process seamless for us. Thank you for the great experience.
Nanalee October 23, 2020 Posted on Google
I had a great customer service experience at this location. Staff were very friendly and professional. I truly recommend this location for your storage needs.
Bill T. October 23, 2020 Posted on Google
Friendly, knowledgeable staff. Clean and well lit units. Definitely recommend.
Gillian C. October 12, 2020 Posted on Google
I spoke to Ivy The manager at this location. She was friendly and took care of all my needs as a customer. Great job Ivy🤩
US Storage Centers
October 15, 2020
Thanks Gillian! Ivy is pretty awesome! We're so happy that she was able to assist you with all of your storage needs.
Julia H. October 3, 2020 Posted on Google
Clean units, great staff that are always willIing to help! It’s worth it to know my stuff is safe in a clean environment!! So thankful to have found them!! Shout out to Nesha for her amazing customer service!! I’m so happy to have made a new friend!!
Priscilla R. October 3, 2020 Posted on Google
I am glad I chose to utilize this facility. Nisha Hill is a phenomenal individual and customer service representative. She has so much joy,thus making it a quick and easy experience considering the times we are in and the transition that I am dealing with it was quite refreshing to have a representative such as Miss Hill to brighten up my day in the midst of moving. She was extremely helpful and informative.
Sam S. September 27, 2020 Posted on Google
The store manager at this location (Nesha Hill) was exceptional to work with. She helped my wife and I choose boxes and supplies for our upcoming move. The location is in great hands!
John G. September 23, 2020 Posted on Google
Sherman was awesome helping me get my 10x10! We came back for another one and Rick was awesome as well. We really appreciate your help. And kudos to Nesha for helping me sort out some of my paperwork errors.
US Storage Centers
September 25, 2020
Hi John, we're glad Sherman, Nesha, and Rick were able to help! We pride ourselves on having a helpful and friendly staff. Stop by the office if you need anything.
Ayana R. September 21, 2020 Posted on Google
Very nice!
US Storage Centers
September 24, 2020
Hello, Defendor. Thank you for the review! We're so happy we could help. Let us know if we can do anything else to assist you at 888-STORAGE!
LaTasha M. September 17, 2020 Posted on Google
Nesha Hill was wonderful with explaining my chargers and she made my overall experience a pleasure.
US Storage Centers
September 19, 2020
Hello, Latasha. Thank you for the review. We're so glad Nesha could meet your storage needs. Please stop by the office if you need anything!
Kathleen B. September 16, 2020 Posted on Google
I have had a great experience with my storage over the past year. When management changed over to My Neighborhood Storage I received an email informing of the change and spoke to Nesha and Luis in the office. Each time I have spoken to them they have been gracious and helpful.
US Storage Centers
September 19, 2020
Thank you for the review, Kathleen! We pride ourselves on having a friendly, accommodating staff and are so happy Nesha and Luis were able to assist you! Don't hesitate to stop by the office or contact us at 888-STORAGE if you need anything else in the future.
Cami H. July 19, 2020 Posted on Google
US Storage Centers
August 4, 2020
Our team appreciates your rating, Cami. Please stop by the office if you have any questions.
Jenny S. June 22, 2020 Posted on Google
Excellent customer service to secure a unit. Units are easy to access (but secure). Very clean and tidy. Just what we were looking for.
US Storage Centers
June 22, 2020
Thank you for the kind words, Jenny! We're committed to providing excellent customer service. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Let us know if you need any future assistance!
yung p. June 15, 2020 Posted on Google
US Storage Centers
June 16, 2020
hank you for the 5 - star rating Yung! We are so happy you had a great experience. If you ever need anything feel free to call us at (919) 748-5102.
Estee June 12, 2020 Posted on Google
US Storage Centers
May 26, 2020
We’re thrilled you had a 5-star experience at Extra Space Storage, Estee! Please let us know if there’s anything else we can do to assist you with your storage needs.
Kimberly W. May 24, 2020 Posted on Google
Courteous, professional staff. Clean, well-lit facility.
US Storage Centers
May 24, 2020
Thank you Kimberly! We pride ourselves on keeping our storage facility clean, organized, and well lit and are thrilled to hear your experience reflects that! Let us know if we can do anything else to assist you!
Kiley R. May 3, 2020 Posted on Google
Great customer service and clean storage space! Very satisfied!
US Storage Centers
May 14, 2020
Thank you for the review, Kiley! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! We truly appreciate the recommendation as well as the 5-star review!
Carmen G. March 23, 2020 Posted on Google
Great storage space!!!!!!!! Sherman and Chris were so helpful and the whole experience was great. I moved in when my son had to suddenly move out of Duke dorms. My expectations were exceeded. I had called Chris so many times that I thought he’d get frustrated, but that didn’t happen. Instead, he knew me by name and treated me so well. Sherman literally walked me thru my lock issues Thanks to both of them.
US Storage Centers
May 17, 2020
We agree that our team is fantastic! Thanks for leaving a note to let Sherman and Chris know you appreciate them, Carmen! We are so happy they were able to assist you. Let us know if we can do anything else to assist you!
Chris V. March 17, 2020 Posted on Google
Great location. Easy to move in. Affordable. Everything clearly understandable. I've edited my review, and dropped a couple of stars to reflect that my rent went up unexpectedly within a couple of months of moving in, and has subsequently gone up a couple of times after that. Additionally, the 10pm cutoff for access has become too restrictive for my schedule. If you work late like I do, you'll have trouble getting to your stuff on non weekend days.
US Storage Centers
March 17, 2020
Chris, we understand the frustration of rate increases. Our team strives to provide clean, secure facilities for your belongings at affordable pricing. Occasionally, we re-evaluate rates to make sure we are able to continue providing top-notch facilities. If you would like to discuss this with us in more detail, we're available at 888-storage.
Eric W. March 13, 2020 Posted on Google
US Storage Centers
March 13, 2020
Thank you, Eric. Your rating means so much to us!
Adam M. March 11, 2020 Posted on Google
Chris was very friendly, effective, and great help!
US Storage Centers
March 11, 2020
Welcome to Extra Space Storage, Adam. We're glad Chris was able to help! Our team is here to serve you, so give us a call at (919) 748-5102 if you need any future assistance.
Justin N. March 4, 2020 Posted on Google
this place is conveniently located downtown and very good price! My man Chris Salzer was great and very helpful thanks fella!!
US Storage Centers
March 4, 2020
Justin, we are committed to being the most convenient, secure and professional storage solution in your neighborhood. Chris and the rest of our team are happy to help, so let us know if you have any questions!
Rob February 27, 2020 Posted on Google
What a great experience, from the moment we walked in the first time, until a few days later when I went back and rented a unit. Sherman and Chris are great guys, they work well together and go all out to help you figure out what size unit you need. No pushy sales pitch, just the facts. They and the facility sells itself. I received a complete tour of the location, and was shown a couple of units. I like the climate control system they offer. I was amazed at the cleanliness of the location, even pointing out to Sherman that it is cleaner than many restaurants you go in. Spotless throughout, including the actual storage units. We had been looking and looking and were so disappointed: most were shoddy, old, rundown locations. Although we are not happy we have to store so many of our possessions (downsizing), we feel comfortable knowing they will in a good location, one that is safe and being operated by two professional employees. Thanks for all the help!
US Storage Centers
February 27, 2020
Thank you for the positive review and for choosing Extra Space Storage for your storage needs, Rob! We know you have many options for storing your belongings, and we are committed to being the most convenient, secure and professional storage solution in your neighborhood! We really appreciate your business and are here to help if you need anything.
Jasmyn M. February 18, 2020 Posted on Google
Extra space storage has been super helpful in making my moving experience less stressful. I am super grateful for the friendly and kind atmosphere and clean facility! Thank you!
US Storage Centers
February 18, 2020
Your kind words mean a lot to us, Jasmyn! We're so glad we could help make your moving experience less stressful. We love having you as a customer! As always, don't hesitate to reach out if you need anything.
Gwen C. February 17, 2020 Posted on Google
When I contacted Extra Space Storage via the internet, I was immediately connected with an individual who answered all my questions very professionally. When we were finished with my questions, and she had provided the information I needed, she informed me that someone would be contacting me after I got off the line, by phone. And, that's exactly what happened. The gentleman was very nice, and helped with any other questions that I had. The place is nice, clean and enclosed, which I liked. Security is good. The only thing I didn't like was having to take the elevator to the upper level floors, and It's kind of like going through a maze to find your unit, until you get more familiar with the place. Those two things are very minimal and not crucial at all. In fact the maze part was kind of fun.
US Storage Centers
January 8, 2020
Hi Gwen, we're glad our manager answered all your questions very professionally and provided the information you needed. Providing renters with clean and secure facilities is our top priority. Let us know if we can do anything to assist you!
Davita C. February 15, 2020 Posted on Google
I have been a customer for a couple of months and I have experience a couple of hardships and Sherman & Chris have been nothing but kind patient & understanding and my family thanks u sooooo much I would do definitely call me her again thank you sooo much from the bottom of my heart!!!!!!❤️❤️❤️
US Storage Centers
February 15, 2020
Thank you so much for your kind words, Davita. We really appreciate you taking the time to share your experience with us. We're glad Sherman and Chris have been nothing but kind patient and understanding. Don't hesitate to reach out if you need anything!
Jack C. February 3, 2020 Posted on Google
Chris made my experience here a breeze. I would definitely recommend this facility to any of my friends looking for storage in the Durham area!
US Storage Centers
February 3, 2020
Hi Jackson, thank you for your review. We're glad Chris made your experience here a breeze. Thanks for recommending Extra Space Storage!
Leilani E. January 22, 2020 Posted on Google
US Storage Centers
January 23, 2020
Thank you for choosing Extra Space Storage, Leilani! We're here to help if you need assistance with your rental. Call us at (919) 748-5102 with any questions!
Denise N. January 12, 2020 Posted on Google
US Storage Centers
January 13, 2020
Thanks for being a loyal customer, Denise! We're glad we were able to meet your storage needs.
Valentina A. January 7, 2020 Posted on Google
I have used this storage space for three years in a row and love it. It is simple to access and use, and they have carts and a drop-off place that makes it easy to get to your stuff.
US Storage Centers
January 7, 2020
We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer, Valentina!
Tianyao W. January 5, 2020 Posted on Google
US Storage Centers
January 5, 2020
We're proud to serve customers like you, Tianyao! Thanks for leaving us a 5-star rating!
kenyetta w. January 2, 2020 Posted on Google
US Storage Centers
January 3, 2020
We're proud to serve customers like you, Kenyetta! Thanks for leaving us a rating.
Lisa C. December 11, 2019 Posted on Google
US Storage Centers
December 11, 2019
Thanks for being a loyal customer, Lisa! We're glad we were able to meet your storage needs.
The R. H. T. T. R. H. T. December 11, 2019 Posted on Google
Fantastic service and very clean spaces!
US Storage Centers
December 11, 2019
Thank you for the kind words, The René Hendrickson Team The René Hendrickson! We're committed to providing excellent customer service. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Let us know if we can do anything to assist you!
Denise M. November 8, 2019 Posted on Google
Nice clean. Friendly staff. No issues.
US Storage Centers
November 8, 2019
We're so glad our team was able to meet your storage needs, Denise! We make it a priority to provide clean, well-maintained facilities and are thrilled to hear your experience reflects that. Stop by our office if you need anything!
Maxine G. November 1, 2019 Posted on Google
I have been here almost 3 years and the first day I came in, the customer service was awesome!!! And each time, I was in the facility, it was like I was here for the first time. I have really enjoyed my visits.
US Storage Centers
November 2, 2019
Maxine, thank you for being a loyal Extra Space Storage customer. We're committed to providing excellent service and we're glad our team was able to help with your storage needs! Don't hesitate to reach out if you need anything!
James C. October 18, 2019 Posted on Google
Fantastic facility w/ a convenient location in downtown Durham. Great options at fare rates. Well-maintained & secure. The only negative is the brief parking situation when the neighboring school lets out. Not big deal if expected. Sherman is a pleasure to work w/, personable & honest. Would highly recommend Extra Space!
US Storage Centers
October 18, 2019
Wow! Thanks, James! We pride ourselves on keeping our storage facility well-maintained and secure while providing the highest level of customer service and are thrilled your experience reflects that! If there's anything we can do to keep your experience great, please don't hesitate to reach out!
Sarah D. September 28, 2019 Posted on Google
Sherman was amazing! We needed to do a remote lease and he helped us out tremendously. Professional, efficient and very informative! Could not have had a better experience. Highly recommend.
US Storage Centers
September 29, 2019
Thank you for the kind words, Sarah. We pride ourselves on having a professional, helpful staff and are thrilled to hear your experience with Sherman reflects that. Thanks for recommending Extra Space Storage!
Mitzi R. September 27, 2019 Posted on Google
US Storage Centers
September 27, 2019
Thanks, Jane! We're glad you chose Extra Space Storage! Stop by the office if you need anything!
P P. September 26, 2019 Posted on Google
After doing my due diligence I reserved a storage unit at the W. Seminary facility. I was in need of a storage space and found that Extra Space Storage was what I needed. When I went to sign papers I met the store manager, Sherman Newman. Mr. Newman displayed professionalism as he walked me through the process. He explained the required document to me and was patient while I read through it allowing me comfort before executing. Mr. Newman exhibited great customer service skills which tend to be a rarity these days. His willingness to assist me during the process was greatly appreciated. He made the process easy and seamless. I was able to walk away knowing that Mr. Newman is the manager of the facility I “chose” to do business with. The open door policy gives me comfort in knowing that if I have a concern regarding my unit or the facility I am able to have a discussion with the manager knowing it will be amicable resolved. Sincerely, P. Perry
US Storage Centers
October 3, 2019
Hi P, thank you for your review. We're glad Sherman walked you through the process and explained the required document to you. We're glad you chose Extra Space!
Ely C. September 24, 2019 Posted on Google
I stored all of my furniture here after moving to the area while I found a place to live. Fast forward 8 months, I finally moved all of my stuff out last week and have nothing but good things to say about the place. It is climate controlled & always clean. Sherman (manager) was always friendly and answered any questions I had. Move out was painless as well. Would definitely recommend.
US Storage Centers
September 24, 2019
Ely Cervantes! We're glad to hear that you had a positive experience with us! If you have any storage needs in the near future, we would love to have you back! Feel free to reach out any time at (919) 748-5102.
Lisa P. September 3, 2019 Posted on Google
Extra Space Storage is a wonderful climate controlled storage facility! The manager exhibits the best customer service to his customers no matter how many questions you have or whenever I call in to make payments. The location is clean and safe. My daughter's friend used a non-climate controlled unit in town when they studied abroad for a semester because it was slightly cheaper, but when she returned her clothes and bedding were all molded and had to be replaced, so in the end it did not save her and her family any money. I highly recommend this storage facility!
US Storage Centers
September 3, 2019
Thank you for the kind words, Lisa! We're committed to providing excellent customer service. Providing renters with clean and secure facilities is our top priority. Thanks for recommending Extra Space Storage!
Blake M. September 2, 2019 Posted on Google
Chris and Sherman were very helpful, polite, and fun to talk to. The facility fit our needs perfectly. I highly recommend it.
US Storage Centers
September 2, 2019
Hi Blake, thank you for your review. We're glad Chris and Sherman were able to help! Thanks for recommending Extra Space Storage!
Wanda H. August 30, 2019 Posted on Google
I would recommend this storage unit for anyone looking for a clean storage and excellent customer service. I had a 4hour drive from Alexandria VA. I called and made the reservations. They told me that a manager would call me with confirmation. Not only did I get a call back, the manager, Mr. Sherman was very professional and extremely nice. When I arrived, Mr. Sherman was the same nice, professional, curtious guy. He showed me the space, told me the rules, the hours, etc. All while remaining extremely professional. I thank him for his help. This is the place you want your things to be stored in.
US Storage Centers
August 30, 2019
Hi Wanda, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're committed to providing excellent customer service. We pride ourselves on having a professional staff and are thrilled to hear your experience with Mr. Sherman reflects that. Thanks for letting us help with your storage needs.
Jay B. August 26, 2019 Posted on Google
Great customer service in Durham NC. Explained everything in detail offered some helpful advice. No problems at all.thanks Chris and to the Army man too (didnt get his name)
US Storage Centers
August 27, 2019
Thank you for the kind words, Jay! We're committed to providing excellent customer service. We're glad Chris and our team explained everything in detail and offered some helpful advice. Stop by the office if you need anything.
Alyssa P. August 24, 2019 Posted on Google
Sherman and Chris were absolutely AMAZING! After a terrible experience with a moving company, they went the EXTRA mile and rescued us. They saved us thousands of dollars. They then proceeded to help us locate another moving company after offering their own personal time to help us move five hours from Durham, NC to Washington D.C. We could not have asked for a more professional staff. Would recommend a thousand times over.
US Storage Centers
August 24, 2019
Thank you for taking the time to share your positive experience, Alyssa! We're delighted to hear that Sherman and Chris went above and beyond to ensure your storage needs were met! Your recommendation means the world to us and we are here to help if you need any future assistance!
Ethan U. August 22, 2019 Posted on Google
ExtraSpace in Durham is the best storage experience I’ve ever had! Sherman and his team are incredibly pleasant and easy to work with. My belongings were safe and secure in an air-conditioned and highly secure unit. The car-to-unit access also couldn’t be more easy. Would definitely be a repeat customer!
US Storage Centers
August 22, 2019
Thanks for renting with us in Durham, Ethan! We love the climate control storage units because they do an especially great job protecting your items from harsh weather! Thanks again for your review and for being an Extra Space customer!
Nirjhar M. August 18, 2019 Posted on Google
US Storage Centers
August 18, 2019
We're proud to serve customers like you, Nirjhar! Thanks for leaving us a rating.
MaShelda B. August 3, 2019 Posted on Google
Extra Space storage is amazing and the employees are very delightful will come back again
US Storage Centers
August 3, 2019
We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer, Mashelda!
Dillon P. July 30, 2019 Posted on Google
US Storage Centers
July 30, 2019
Thank you for choosing Extra Space Storage Dillon. We're here to help if you have any questions or need assistance with your rental! Call us at (919) 748-5102 with any questions!
Michelle P. July 14, 2019 Posted on Google
Love this site. Visited this one and another site. Staff here very friendly and knowledgeable. Gave me helpful information.
US Storage Centers
July 14, 2019
Hi Michelle, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to reach out if you need anything!
T. P. July 9, 2019 Posted on Google
This facility and its staff (especially Sherman) are amazing!
US Storage Centers
July 9, 2019
Hi Tam, thank you for your kind words. We're glad Sherman was able to help! Stop by the office if you need anything.
Julia H. June 17, 2019 Posted on Google
I can’t say enough great things about my friend Thurston! Not only did he get me a great deal on a storage unit but he also hooked me up with some great movers! Thurston is the best storage guy I’ve ever worked with before and last minute he really changed my whole day around in a matter of minutes!! What an asset to have working at your facility!! Great job Easy Space Storage!! And thanks again Thurston!! You are the BEST!!
US Storage Centers
June 17, 2019
Thank you for the kind words, Julia. We're glad Thurston was able to help! Our team is here to serve you, so give us a call at (919) 748-5102 if you need any future assistance.
Panayiotis K. May 10, 2019 Posted on Google
Extra Space Storage is clean and nice. The unloading area in the back is great (the pillars are a bit tricky though with larger furniture). Best part of my experience however was working with Chris, one of the employees. Extremely friendly, showed me multiple units and gave me advice on what I needed for my situation which was spot on. He also helped me get the best deal possible and save some money. He even carried stuff to my car. Great service and great experience over all.
US Storage Centers
May 10, 2019
Hi Panayiotis, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're glad Chris was able to help show you multiple units and get you the best deal to save you some money! We really appreciate you taking the time to share your experience with us. Let us know if we can do anything to assist you!
Jenna C. May 9, 2019 Posted on Google
ExtraSpace makes it so easy for students to store over the summer in a cost effective way!
US Storage Centers
May 9, 2019
Thank you for your feedback, Jenna! We are happy to hear our team made it easy for students to store over the summer in a cost-effective way! Don't hesitate to reach out if you need anything!
Amy J. (. D. May 6, 2019 Posted on Google
The people who work there are awesome and the units are very clean as well as secure.
US Storage Centers
May 6, 2019
Thank you for your feedback, Amy! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Let us know if we can do anything to assist you!
Eric M. April 30, 2019 Posted on Google
US Storage Centers
May 1, 2019
Thanks for being a loyal customer, Eric! We're glad we were able to meet your storage needs. Don't hesitate to reach out if you need anything!
Stephanie C. April 30, 2019 Posted on Google
US Storage Centers
April 30, 2019
Thanks Stephanie! We're glad you chose Extra Space Storage. Stop by the office if you need anything!
Ethan N. April 23, 2019 Posted on Google
Excellent customer service, the staff was friendly and incredibly helpful. Units seem safe and secure and they have some great deals. I would definitely recommend them to any Durham area students looking for storage!
US Storage Centers
April 23, 2019
Thank you for the kind words, Ethan! We're committed to providing excellent customer service. We pride ourselves on having a helpful and friendly staff. Security is our top priority and we appreciate that you have trusted us with your belongings! Thanks for recommending Extra Space Storage!
Orianna P. April 23, 2019 Posted on Google
US Storage Centers
April 23, 2019
Thank you for choosing Extra Space Storage Kailee. We're here to help if you have any questions or need assistance with your rental! Call us at (919) 748-5102 with any questions!
Jaidha R. April 21, 2019 Posted on Google
US Storage Centers
April 21, 2019
Thank you for the excellent rating, Jaidha! We're glad to hear you had a positive experience storing your belongings at Extra Space Storage. Don't hesitate to reach out if you need anything!
Dana R. April 17, 2019 Posted on Google
Great customer service and satisfaction!
US Storage Centers
April 17, 2019
Thank you for the kind words, Dana! We're committed to providing excellent customer service. Thank you for choosing Extra Space.
Jade G. April 14, 2019 Posted on Google
US Storage Centers
April 14, 2019
Thank you for the excellent rating, Jade! We're glad to hear you had a positive experience storing your belongings at Extra Space Storage. Don't hesitate to reach out if you need anything!
Izaak E. April 8, 2019 Posted on Google
Rick was extremely helpful and the whole rental process was easy and transparent. Despite some technical hiccups with the computer, I was in and out in less than 30 minutes. Would recommend to students and others looking for a short-term storage solution in Durham.
US Storage Centers
April 8, 2019
Thank you for the kind words, Izaak! We're glad to hear Rick was able to quickly address your storage needs. We truly appreciate your recommendation! Our team is here to serve you, so give us a call at (919) 748-5102 if you need any future assistance!
Mecheline M. April 8, 2019 Posted on Google
I've been using this storage facility for the last two years. My experience has been nothing but pleasant. I've always received top notch service. The facility was always clean when I went there. The temperature was always maintained so that it was never too hot or too cold, which was an important factor for me due to the nature of my products stored; and Sherman, Rick and Chris were AWESOME!! I believe at some point there was an Erin there too and she was always pleasant, but Sherman and Rick, my hat off to you guys! I would definitely recommend this facility to anyone looking to store their things in a clean, well tempered and friendly environment.
US Storage Centers
April 8, 2019
Thanks for the kind words, Mecheline! We are thrilled to hear your experience has been positive and we are always here to help with your storage needs. Thanks for recommending Extra Space Storage! Don't hesitate to stop by the office or contact us at (919) 748-5102 if you need anything.
Dominique W. April 5, 2019 Posted on Google
US Storage Centers
April 6, 2019
Thank you for choosing Extra Space Storage Dominique. We're here to help if you have any questions or need assistance with your rental! Call us at (919) 748-5102 with any questions!
Shamir G. March 31, 2019 Posted on Google
Very professional and customer service friendly!! My experience was great!!!
US Storage Centers
April 1, 2019
Hi Shamir, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (919) 748-5102 or stop by the office if you need anything!
Bill R. March 30, 2019 Posted on Google
2nd year we used them. Easy setup and easy to use. Their people are friendly and get the paper work done in minutes. I was in and out in 10 minutes.
US Storage Centers
March 30, 2019
Thanks for being a loyal customer, Bill! We're glad to hear we were able to quickly address your storage needs. Don't hesitate to reach out if you need anything!
David O. March 28, 2019 Posted on Google
Easy to get in and out prices reasonable
Caitlin N. March 25, 2019 Posted on Google
Incredibly clean and secure. We received a lot of help from the staff member at the desk who was very friendly and informative.
US Storage Centers
March 25, 2019
Hi Caitlin, thank you for your review! We're so happy to hear that your experience with the security and cleanliness of the facility has been positive! We pride ourselves on having a helpful and friendly staff. Stop by the office if you need anything.
Joyce B. March 25, 2019 Posted on Google
Love it! Great service!
US Storage Centers
March 25, 2019
Thank you for leaving us a review, Joyce. We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (919) 748-5102 or stop by the office if you need anything! Thank you for choosing Extra Space.
Deprise R. March 20, 2019 Posted on Google
The Employees were kind & really helpful. They seemed very knowledgeable & even offered me help with moving my totes into the storage unit. I was given a tour to my unit & advised on things such as access, security, & to how to properly store my items. I would definitely use there services again!
US Storage Centers
March 20, 2019
Hi Deprise, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Thank you for being a loyal customer!
Omas O. March 7, 2019 Posted on Google
Great help from Ray and chris... I will recommend you check the storage out service was outstanding.
Mattress S. D. N. March 2, 2019 Posted on Google
WOW!!! Thank you Extra Space! Best prices by far and very nice facilities! This is the best storage space in Durham NC. Rick was absolutely amazing and super helpful. Thank you Rick
Maurice M. February 20, 2019 Posted on Google
The folks here are very helpful and nice. They called me follow up with my appointment and my check in was really smooth and easy 👌
Shalaine C. February 18, 2019 Posted on Google
My experience here today was nothing short of amazing. I arrived closer towards the end of business hours and I was greeted and helped without any hesitation. I honestly feel at ease with my belongings being stored at this facility. Thanks again for courtesy service!
Juli D. February 14, 2019 Posted on Google
Great customer service with friendly people. Clean facility with security cameras is a big plus!
Al &. A. W. February 9, 2019 Posted on Google
Very best customer service. He was attentive to details like cutting a thick clip off my padlock, leading us to our storage unit, explaining details of our contract clearly and concisely. Very pleased!
Bri R. February 4, 2019 Posted on Google
Great service, very clean facility!
Wendell H. January 21, 2019 Posted on Google
Xiomara B. January 19, 2019 Posted on Google
Awesome service!
Gregory W. January 19, 2019 Posted on Google
Clean and easy to work with
katie w. December 29, 2018 Posted on Google
Sherman is by far one of the sweetest, most helpful people I've ever met. He is always curtious and kind and helps in any way he can. He has been a big reason why I haven't switched to a unit closer to my home in north raleigh!!! Thank you for being the best sherman!!!
Danita W. December 20, 2018 Posted on Google
Samantha helped me out. Great help!
Malana T. December 17, 2018 Posted on Google
Super helpful and kind! Pricing is great!
Jeanette I. December 4, 2018 Posted on Google
I have always had excellent experiences at extra space storage. Sherman, however made this stay perfect . He’s client focused and makes a point to make all of his renters feel welcome I would recommend him to anyone looking for storage in the Durham area
Sharon H. November 30, 2018 Posted on Google
Best storage facility anywhere. Friendliest staff, especially Sherman. Always smiling and willing to help to make your move less stressful. Highly, highly recommend!!!
450joint November 28, 2018 Posted on Google
I love working with Sherman. He's awesome always has a smile and can do personality. He always looks for the best options and listens to my concerns. I went on a day where he was sick. He was not even a hair unpleasant like most are usually when they would rather not be at work. Thanks so much Sherman for always bringing your "A game" to work. Would rent here again if I needed to.
John L. J. November 28, 2018 Posted on Google
A truly excellent storage facility: one might say almost elegant. Clean and modern, always appropriately climate controlled, with easy access. There is even fun music playing. The management and staff are friendly, always ready to help, and very professional. This is a really superior storage facility.
Geoff R. November 26, 2018 Posted on Google
Sherman was incredibly friendly and clearly keeps a well run facility. Very impressed!
Paul R. November 21, 2018 Posted on Google
Rami A. November 19, 2018 Posted on Google
Sherman is extremely nice and helpful, he showed us our place and helped us with the whole process, the facility is clean and well kept. I would highly recommend using this storage facility in Durham.
Brittany T. November 19, 2018 Posted on Google
Easy in and out. Great service and clear instructions. Building is well kept and safe. I would highly recommend this location!
Lisa J. November 1, 2018 Posted on Google
Fantastic customer service!
Erin C. R. October 17, 2018 Posted on Google
Easy to work with.
Brian G. October 15, 2018 Posted on Google
This facility is perfectly located to serve the temporary storage needs for downtown Durham. Exceptionally clean and easy to access. The onsite carts make moving in and out a breeze! Sherman and the rest of the staff provide TOP NOTCH customer service.
Journey C. P. October 15, 2018 Posted on Google
Great service, clean climate controlled space!
Javona A. October 8, 2018 Posted on Google
Kisha J. October 6, 2018 Posted on Google
Marie M. September 26, 2018 Posted on Google
We had great experience with Extra Space Storsge very professional. The manager Sherman was very professional and helpful.
Dave A. September 6, 2018 Posted on Google
Super easy and Christine was super helpful. It was my pleasure opening a unit! 😇
Dary D. September 5, 2018 Posted on Google
Twanna R. September 5, 2018 Posted on Google
Sherman was Awesome!!
Dara S. August 24, 2018 Posted on Google
Not only was the manager, Sherman, EXTREMELY nice & charismatic, he also made sure we got the best deal! As freshmen moving out of our dorm for the first time, he made it simple by explaining everything about rental. He also reminded us to recommend a friend, which we did because of the great service. After that, we received a discount for one month of rental. Easy, affordable, & very clean facilities! Thanks again :)
Joseph D. August 23, 2018 Posted on Google
Carol T. August 21, 2018 Posted on Google
Kristen V. B. A. August 18, 2018 Posted on Google
The manager, Sherman, and all employees were always courteous and willing to assist. The facilities were secure, clean and well lit. I never had worries about visiting the facilities alone and pleasant music kept me entertained while moving. I would definitely recommend this facility to anyone, particularly those living or working downtown. Kristen B
Britt M. August 17, 2018 Posted on Google
Sherman was so helpful in helping me secure a unit! The facility is very clean and secure as well
Laura E. August 17, 2018 Posted on Google
Amazing experience! So easy! We’ve never used a storage unit before so I was worried. My son needed to store his stuff from his first year at Duke. But everything was easy and Sherman was so friendly and helpful. The facility is clean, reasonably priced and temperature controlled. I am going to tell my son and his roommates to rent a unit again next year! Thank you Sherman!!
Dale F. August 17, 2018 Posted on Google
Fast friendly and amazing!
Suzette W. August 11, 2018 Posted on Google
I had awesome experience and Sherman did an excellent job. I highly recommend this facility.
Dan G. August 11, 2018 Posted on Google
Ray was very helpful and kind. The place is clean and easily accessible.
Lil V. August 8, 2018 Posted on Google
Love the service 👍👍
Ashely D. July 30, 2018 Posted on Google
The 2 employees that I interacted with were great! The place was clean.
kimberly w. July 30, 2018 Posted on Google
Friendly staff and clean storage units. Their aim was to make sure I received internet rate to save money since I reserved online. They are a step above. Thanks you guys!!!
Lanetta B. July 25, 2018 Posted on Google
I love this place! The staff were exceptionally friendly! Storage super clean all the time! A+!! If I’m in need of a storage this is my place😊
Candace C. July 25, 2018 Posted on Google
Worked with me and were very helpful
Leen e. N. July 24, 2018 Posted on Google
My experience with Extra Space Storage on Seminary Ave in Durham was great. The facility is extremely clean and air conditioned. I stored my belongings there for nearly a year. The service from Sherman and his team was excellent. I highly recommend using this facility if you have storage needs.
Mark S. July 6, 2018 Posted on Google
Very helpful!
Callie A. July 3, 2018 Posted on Google
From the very beginning, the staff here were kind and helpful. They remember my name, and call my daughter by hers each time we step in. I couldn't be happier with my decision to house my prized belongings here while in transition between homes.
Hae-Young K. July 1, 2018 Posted on Google
A very modern and well maintained storage facility in a convenient location with a very friendly and experienced manager!
Julian H. June 30, 2018 Posted on Google
Allan G. June 30, 2018 Posted on Google
Lee F. June 29, 2018 Posted on Google
Extra Space Storage was a lifesaver while I was between cities for a move! It's extremely convenient for moves to downtown Durham or Duke University (or really anywhere in the Durham area). Sherman (the store manager) made the check in process super simple and even brought cold water out for us as we unloaded the U-Haul! The facility is less than a year old, and the units are clean and well taken care of. I would highly recommend Extra Space Storage!
Angel L. June 14, 2018 Posted on Google
Excellent service! I came in around 5:20pm to do a remote lease with raleigh location extra space storage as it is closer to where I'm moving and Sherman was SUPER friendly and helpful in making sure that I had everything I needed to get moved in that day. He even called to make sure that the lock I was purchasing would fit my unit at the Raleigh location. Thanks again!
Lj W. June 11, 2018 Posted on Google
Great Experience. Good option for indoor storage. Facility is clean and the staff is great. They called me when I gave my online move-out notice to make sure I got my prorated final bill instead of paying for the whole month.
Pamela L. June 1, 2018 Posted on Google
Mr.Newman and other staff was very friendly and informative. Answered all my questions with no hesitation. Storage space was very clean. I will recommend to others.
shaniah n. June 1, 2018 Posted on Google
Sherman and Erin are AWESOME! they made everything so much easier for me thanks again
Callie U. May 29, 2018 Posted on Google
Very friendly, helpful staff. Accommodated my schedule and allowed me to move in day of last minute.
Daniel May 29, 2018 Posted on Google
Place is great, clean, customer service is unbeatable. Sherman was amazing, friendly, and made the whole process enjoyable.
Elizabeth N. May 27, 2018 Posted on Google
Erin and Sherman are wonderful to work with. They are both very friendly, professional, and helpful. The storage units are clean and easy to access. Overall, I would recommend Extra Space Storage to my friends!
Matt S. May 23, 2018 Posted on Google
Great place to store your stuff. Fast, friendly service
Polly F. May 21, 2018 Posted on Google
Sherman is fantastic - helpful, friendly, and great service. The facility is brand new and very clean.
Natalie L. May 10, 2018 Posted on Google
Amazing service!!!! Erin is great!!! Very reasonable rates, and they have a convenient alley and set of carts to help you move in.
Kyle K. May 8, 2018 Posted on Google
Quick, helpful staff in a very user-friendly facility. The elevators are so quick that load-in is just as fast as having outdoor units. Lots of great deals if you make reservations online!
Clorenda T. B. May 6, 2018 Posted on Google
Great staff clean units and secure access
Eritrea T. May 5, 2018 Posted on Google
Pamela R. May 4, 2018 Posted on Google
Sherman is the greatest!! Very honest and transparent about what you are getting!!
Jillian S. May 2, 2018 Posted on Google
The staff are all very friendly and the facility is incredibly clean and secure.
marcelo n. May 2, 2018 Posted on Google
Storage stuff and go travel for a change.
Marina B. May 2, 2018 Posted on Google
Sydney C. May 2, 2018 Posted on Google
Friendly, affordable for students, and excellent service
Opel R. May 1, 2018 Posted on Google
GREAT!!!!!
Laura M. April 28, 2018 Posted on Google
The units were impeccable and the staff was very welcoming and professional. After reserving online, they showed us the unit and walked us through the contract quickly. We were able to store all our stuff quickly and sort everything out. Would definitely recommend!
Dominique B. April 27, 2018 Posted on Google
Lucas G. April 26, 2018 Posted on Google
Fast, easy, clean, GREAT RATES. Everything you expect and more.
Ashling Z. April 24, 2018 Posted on Google
The people here are so helpful and friendly! Finding a storage unit was a simple and quick process. Erin explained the whole arrangement very thoroughly and helped me think through the needs specific to my group. Thank you!
J T. April 24, 2018 Posted on Google
The place is clean the staff is awesome, shout out to Sherman! They are easy going and professional, which is something that I cannot say about other places I deal with in Durham. They are a real business who aren’t looking to scam you or screw your over for an extra dollar.
Abena A. April 18, 2018 Posted on Google
Bryant L. April 18, 2018 Posted on Google
Extra Space Storage has wonderful customer service, super clean units, and great rates!
Isa April 18, 2018 Posted on Google
Patrick S. April 6, 2018 Posted on Google
They where very nice people! With great personality
Kelly C. April 4, 2018 Posted on Google
Found this place through a friend. Went in for an appointment to check out the storage and the place was nice and clean. The person who helped us was kind and patient to explain the whole process. Definitely recommend this place!
Jessica C. March 12, 2018 Posted on Google
ESS has found the balance of valuing the employee and customer. You can tell by how well they treat their customers. This is also not your stereotypical storage facility - welcome to the modern era of storage that’s also affordable. They provided push carts to ease the transportation of your items across the facility. Were prompt in addressing concerns and I never had any issues accessing my unit regardless of the time of day. I felt 100% safe. It was always well lit and super clean too! The lights come on and off based off motion and that was nice to see that they were conserving energy and being environmentally friendly. ESS made my moving transition seamless and pleasant and I know I will choose this company again for my storage needs.
Stacey D. March 10, 2018 Posted on Google
Erin has been very helpful, patient and kind throughout this process. I'm moving from another storage company for many reasons and she has been able to provide and answer to each issue. Plus she's hilarious! ... Great experience!
Devin D. March 10, 2018 Posted on Google
Erin was very helpful & patient
LaKeethia B. March 10, 2018 Posted on Google
I was assisted by a young lady named Erin, she was the kindest most courteous person ever. She got me in on a tour, helped me figure out my storage space needs, and back out the door all in 30 minutes I was amazed and she made everything so super easy for me. Anyone looking for a great storage facility with excellent pricing then give Erin at Extra Storage a call.
Pablo March 7, 2018 Posted on Google
Atasia B. February 28, 2018 Posted on Google
Ray has the best personality in customer service I’ve witnessed in years!
alexander h. February 28, 2018 Posted on Google
Love the whole experience. Place is very clean and the customer service was amazing. Great deal. Really happy about my decision.
vicki w. February 24, 2018 Posted on Google
great service, clean facility
Kim February 21, 2018 Posted on Google
The staff here is incredibly friendly and helpful. The building is always clean and bright. The downtown location is unique for a storage facility and was super convenient for me!
Greg H. February 20, 2018 Posted on Google
Friendly, quick, and efficient. Erin was very nice and pleasant. Facilities are clean and well kept.
Latoya L. February 17, 2018 Posted on Google
Great service!
Jacqueline B. February 16, 2018 Posted on Google
Great customer service. Clean and safe facility.
C G. January 13, 2018 Posted on Google
The space is well maintained, bright and easy access, climate controlled and reasonably prices. To meet your storage needs look no further. But the best part is Mr. Sherman, who runs the business, is such a lovely gentleman and makes stopping by my storage unit a task I look forward to.
Lisa G. December 26, 2017 Posted on Google
Extra Space Storage is lucky to have Sherman Newman! He was courteous, kind and made moving my belongings easy...I would recommend Extra Space Storage because of him. The facility is very clean and easy to load and unload! Thanks Sherman!
Savon J. December 16, 2017 Posted on Google
Great customer service !!
Alexis H. December 6, 2017 Posted on Google
Erin was great! My business partner and myself were her first customers and she did well! ✊🏾 Thank you for setting us up right and giving EXCELLENT service ! You are awesome , keep shining!
TouchedByJ T. December 6, 2017 Posted on Google
Erin was very patient and took her time with handling my services. It was her first time assisting a customer and I was very pleased 😊 she did a awesome job and I recommend everyone to get there storage unit here !
CHARLEY K. November 30, 2017 Posted on Google
Jen H. November 29, 2017 Posted on Google
Awesome and very clean safe place. The management was incredible. The location is also super.
kes a. October 16, 2017 Posted on Google
Rey-Rey and Sherman were very polite and inviting I really appreciate they're outstanding service. I feel comfortable storing my things here.
Nicole October 13, 2017 Posted on Google
Lashonna I. October 13, 2017 Posted on Google
Ray was awesome she helped me a great deal and was very pleasant. I could not have chose a better place to get a storage. Thanks Ray you Rock.
Asia R. October 13, 2017 Posted on Google
I had a great experience here. Staff is very friendly and personable. I was also pleasantly surprised at how clean and well- kept the facility was. I would definitely recommend this place!
Tim C. September 29, 2017 Posted on Google
Very helpful with me renting a unit thru them for a office in another town.
Caitlin R. September 20, 2017 Posted on Google
I loved using this facility! When I was first moving down to North Carolina, I needed a storage unit for my household items until I could secure an apartment. At the time I reserved the unit, I was living in Pittsburgh. The staff up the Pittsburgh location were very helpful in helping me secure my Durham unit ahead of me moving (you have to secure units in-store). They were very thorough explaining the contract and insurance and everything to me. Once I got down to my unit in Durham, it was a piece of cake and I was able to access it right away. The staff made my move out very easy as well. All in all, I am very pleased with this company and their facilities. Their facilities are climate controlled, well lite inside and out, and have dollies available for use in the elevators. I would recommend this company to anyone who is in need of a storage facility. I know I'll be using them again!
Ryan M. August 22, 2017 Posted on Google
Excellent customer service and clean facility. They currently have a 1 month free promotion, with no strings attached.
Leeza W. August 19, 2017 Posted on Google
This is my first time renting a storage unit, and I wasn't sure what to expect. When I arrived, I was welcomed by Sherman. He showed us around, and I began moving my things in. We soon realized that the storage unit I reserved was too small, and Sherman was quick and more Than willing to help us get a larger unit. Clean units, and Great service.
Takia M. August 17, 2017 Posted on Google
Staff was extremely nice and helpful . Prices are very reasonable
Tucker S. August 11, 2017 Posted on Google
Ray is fantastic. Clean new facility and easy to get started!
Kiara R. August 11, 2017 Posted on Google
natasha d. August 5, 2017 Posted on Google
Sherman is the best ! I had my storage unit for 4 months and it was the greatest experience. He returned my phone calls whenever I had questions and made it so easy for me. Definitely recommending other people who need storage space !
Jerry S. July 29, 2017 Posted on Google
Cleanliness of the facility and friendly staff.
McCausland July 26, 2017 Posted on Google
Excellent customer service and good facility. Thank you!
Rebecca L. July 25, 2017 Posted on Google
We really appreciate the service with Extra Space! They are new in the area, I believe we had a BRAND NEW unit, which is nice. They were helpful in figuring out what space would work best for us. Very clean, great temperature control, and what seems like good security. I only wish there was a large trash can outside for tossing small trash. ALSO first month free, like FOR REAL free! No gimmicks, its AWESOME
Giovani L. July 21, 2017 Posted on Google
Great experience! Helpful Staff and Clean units. Would rent here again.
Paige C. July 21, 2017 Posted on Google
Great customer service, easy and quick to get set up. Clean, nice facility. Highly recommend.
Kaley H. July 21, 2017 Posted on Google
Shiree M. July 21, 2017 Posted on Google
Juanica T. July 15, 2017 Posted on Google
Excellent service. Ray Ray was so so helpful! Recommend to anyone needing storage to use this facility.
Annette S. July 14, 2017 Posted on Google
Just signed the lease. Customer service is great. Location is super convenient.
Joya k. July 14, 2017 Posted on Google
Matt M. July 13, 2017 Posted on Google
Amazingly prepared and qualified personnel. Completely unexpected. Everything here is brand-new and great quality. Tremendous confidence for the renter!
Jonathan H. July 10, 2017 Posted on Google
Great customer service. Clean facility. I was also able to get a promotional 1 month free. I totally recommend!
annaincolorado1 July 10, 2017 Posted on Google
Very nice staff, nice new facility
Hope L. July 8, 2017 Posted on Google
Visited today and the facility exceeded expectations. Four floors with climate-controlled storage. New facility, spacious. Staff is very professional and courteous. Very glad to have found this facility.
Shan W. July 3, 2017 Posted on Google
Sherman was super friendly and extremely helpful, arranging storage for me at another location. The place is clean and well organized.
Courtney C. July 1, 2017 Posted on Google
Extra space storage is an extremely clean and well taken care of facility with excellent staff. I was able to easily reserve my unit online several weeks before I needed it. When I was ready I went into the office to view the unit before signing the lease. The building has an extensive camera system, a secure key pad entry, plenty of parking outside and elevators for easy access to units. The staff were very friendly and professional. I feel at ease knowing my belonging will be safe and secure with Extra Space Storage.
Desiree R. July 1, 2017 Posted on Google
I Love that they have Carts and Elevators to make it more easy unloading your car and loading your Storage
Ashley H. June 23, 2017 Posted on Google
Sherman was absolutely incredible! I put in a request this morning and he called me and worked with my work schedule and stayed open later for me to get there and set up! Great rates and amazing customer service! You will be in good hands I promise!!
Kenisha S. June 21, 2017 Posted on Google
It is wonderful, clean and no concerns about the safety of my stuff. The staff is very friendly and professional.
Linda A. June 17, 2017 Posted on Google
Sara B. June 9, 2017 Posted on Google
From the moment we walked in, we felt welcomed and comfortable working with Sherman to identify the best space for our needs. The staff are trustworthy, the space is clean and new-feeling, and climate-controlled to boot. At a competitive price, this facility was just what we were looking for. What a relief!
Kenneth B. June 9, 2017 Posted on Google
I really appreciate the service that I received from your company. Mr. Sherman and Mrs.karen are a great asset to your company keep up the good work. Thanks again, Kenneth Buie
Liz T. June 9, 2017 Posted on Google
This is an excellent facility. Sherman does a great job running the space and we've been very happy!
T P. May 29, 2017 Posted on Google
I went in looking for a good deal, and came out with a GREAT one! Sherman exemplified what customer service should be by making the process less stressful. So far, so good. I'm just ready for the elevator to be in working condition.
Ryan C. May 29, 2017 Posted on Google
Extremely helpful and accomodating!
J D. May 28, 2017 Posted on Google
This place is spotless and brand new. Sherman was very helpful and friendly! Also, you can't beat the prices!
Shaketa A. May 23, 2017 Posted on Google
Mr. Sherman was very helpful coming from Buffalo to NC he made it very easy for me. Not only was he helpful with the storage unit, he helped me get the most of my area, food, events, and just what happens around town. Thank you Mr. Sherman for all you help. I would recommend you store your items here you won't regret it.
Andrea A. May 18, 2017 Posted on Google
Ms. Lucia Ray was extremely helpful and kind. We had a wonderful experience!
Sarah B. May 18, 2017 Posted on Google
makallah k. May 6, 2017 Posted on Google
Sherman treated us very nicely and took great care of us!
Robin Y. May 4, 2017 Posted on Google
Harrison B. May 4, 2017 Posted on Google
Ray was very helpful and very nice!
Emily P. May 4, 2017 Posted on Google
Brian S. May 3, 2017 Posted on Google
Sherman was great very precise and informative loved the unit as well
Ehizokha I. May 2, 2017 Posted on Google
The facilities are extremely clean, easy to use, and air conditioned. Also, the customer service is helpful and nice.
Erica P. May 1, 2017 Posted on Google
Sherman was very patient & answered every question with patience. He was professional acknowledging our presence immediately. This site is very secure.
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