Very helpful and polite.
Hello Dennis, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Nice and clean lots of units and exits but no one working there
Mayi was such great help the other day and I would like her supervisors to know that. I have been waiting for my refund for over a month, but when I called and spoke with her she was very polite and professional. She was able to notify me within a couple hours that my refund was taken care of by her district manager. If I have any storage needs in the future I will definitely be back to this location because I know she will take great care of my needs.
Easy move-in process, great customer service.
Ivan is great! Helped me out with everything I need and more
Ivan was good help and made sure everything was taken care of
Ivan helped me get exactly what I wanted, quickly, and at a very good price. He was knowledgable, curteous and friendly.
Ivan helped me close out my unit. Kind, resourceful, and efficient. Stored my stuff here for 3 years with no issues. Safe secure and easy.
The manager of US Storage Ivan manager is the best help to providing fast help on my storage.
Amazing experience lady was wonderful and gave me all the information i needed . Would recommend to everybody
Jennifer was wonderful and helpful, and even though she doesn't normally work at this site, I'm glad I had the chance to run into her today!
Great customer service. Easy check in. !
Had a very good experience with securing a storage unit. The manager, Zellina. was friendly, knowledgable and did a great job explaining the various sizes and helped us settle into one that was just right!
I love this storage facility. Always clean, available carts, not run down and the electronic forms and holds are extremely helpful. Today I had the pleasure of meeting a Zee who greeted me with a smile and helped me to get set up with auto-pay and complete my rental. This is my second year renting from US storage on Seminary in Durham and I highly recommend it if you have a student at school close by in the area and have to travel out of town! Also don’t forget to ask for Zee, she’s awesome!!
Very helpful, respectfully and pure pleasure
Great service and friendly
Selling is excellent! So helpful and friendly!
Great customer service definitely will recommend this Stoarge facility
Prices are great and the customer service was phenomenal. Z is amazing at what she does!
Kelvin mad the process of moving in stress free and happy
Kelvin was awesome!
He was extremely knowledgeable and made the process very easy. Great experience!
Kelvin was a cool person lol and so helpful.
Kelvin the building manager is the sweetest, the building is sparkling clean top to bottom he really helped me with the entire process and was so patient with us. Thank you kelvin!
Zee at us storage center in Durham, Nc. Treated Me like a 5 Star client .Zee patience and service was what I need . In a time when my anxiety was high.Her calm voice and Zee knowledge relax me and Zee answer every question I had Thank you Zay for more than your help.
Kelvin was excellent and thorough. Highly recommend!
Zee was awesome at showing me the units and explaining the cost. Very helpful with providing information about movers and calling in advance to reserve. Also showed me moving supplies
I have a unit already bit will be needing a bigger size in the near future.
Angela
2009
Excellent service. Thanks to Zee!!!
Kelvin could not have been nicer or more helpful! Everything was very clean and professional and the price was great.
We love Kelvin! Had a unit here last year and came back to this spot bc he was always so helpful and kind!
My boyfriend and I recently moved to Durham from Houston and I reserved this storage facility, sight unseen, because of the amazing reviews.
We finally got there in person to pick up our keys and the reviews were 1000000% accurate - Kelvin was AMAZING.
He kept us smiling from ear to ear the entire time and walked us through everything we needed to know.
I didn’t think it was possible to enjoy an experience at a storage facility, but he somehow made it happen.
US Storage Facility corporate office, if you’re reading this, give this man a raise or at the very least, give him a sun shade for the window!
Kelvin was awesome, excellent customer service!
Kelvin was not only extremely helpful, he made the experience fun! Very well run storage facility and I trust the service will be great as well.
Kelvin Swann, the property mgr is awesome! He made moving in so easy !! Would recommend this place, it is very , very clean!!
Kelvin was absolutely wonderful. Helpful, kind, a joy to meet and work with!
Kelvin was fantastic in welcoming us in and getting everything set up for us.
This is our 2nd time using this facility and could not recommend it more! Clean, functional, friendly and easy!
Kelvin was super helpful and kind! Great customer service
Overall great experience getting our rental unit set up. Very clear overview, Kelvin was amazing and super helpful!
Great customer service! Quick check in and quality service.
Kelvin was so helpful! And positive:) So on it!
The customer service from Kelvin was great.
Just got a 10x15, Kelvin helped my mother and I out. More people should be so pleasant, informative and helpful. Facility is crispy clean. 👌
Thank you Kelvin! You were a pleasure to work with.
Great customer service and better prices compared to competitor's. Absolutely recommend they business for short term and long term storage. Its clean and temperature controlled.
I thank Mr. Kelvin for making things easier and swift.
Wonderful service from kelvin exactly what I expected for my storage
Kelvin is BETTER than good. Thank you for all of your help and joy.
Kelvin is an absolute delight and incredibly helpful/informative while setting up our storage unit. Very grateful for his assistance
Great service and very cheerful and upbeat attitude..
I have ADORED my experiences with Kelvin!! Each transaction was as smooth as possible. So much so, I’ve leased multiple units and have made referrals. The building is always tidy and well lit at night. Kelvin is very friendly and pleasant to work with. Still, he remains professional and extremely knowledgeable of the storage, availability and pricing. I’m truly impressed.
Clean, convenient, and climate controlled! Kelvin at the front desk was great and provided wonderful customer service. I never had any issues while I stored some things here, and when I was ready to go it was easy to cancel the lease on the unit.
Fast process. All questions answered quickly. Courteous. In and out in a flash. Kelvin is an asset and a good salesperson.
Kelvin was efficient with the sunniest personality I’ve seen in a moment amongst customer service professionals.
The service I received was really good and very explainable very friendly as well
Great storage unit! Very clean, easy to access and friendly staff! Would definitely recommend.
Excellent service! They have be extremely communicative throughout the whole process, show excellent customer service, have much better pricing than other places I’ve checked (*cough* so over Public Storage - they’re terrible *cough*), and I like that they are a fully indoor unit, so they have a bit better climate control than ones that are half and half.
The guy at the counter has great customer skills.. Smooth transactions with this guy. Thanks!
Windy was extremely friendly and helpful. Fastest and most efficient move in experience!
very straight forward, seamless experience with renting, accessing, and canceling storage units as needed. The property manager Kelvin is beyond helpful and very very personable. cannot recommend these storage services enough! Very understanding and professional!!
Mr. Kevin he is an awesome employee and person very very helpful great customer service!!!!!
The rental process was very straightforward & the facility is clean and convenient.
Kelvin is amazing and helped me move from my old unit to a new one! He made the process very seamless and was so nice and friendly!
Wonderful and on-time customer service.
Kelvin (property manager) is extremely friendly and helpful. Facility is clean and feels very secure.
Kelvin is very helpful and got us our unit fast. I am very satisfied with the service hear.
This storage facility is well maintained & the manager Kelvin is very attentive and helpful for first time renters.
Kelvin helped me in less than 10 minutes reserve the perfect storage unit!
Jekera is very friendly and very cute. Super helpful and made my stressful moving process and graduation less intense. Really appreciate her help.
Great experience, Jekera was very friendly and helpful!
Keira and Kelvin were a big help and super helpful through the entire process. Would recommend US Storage Centers
I received another unit today! Property manager, Kelvin and sales person, Kera were very friendly and knowledgeable.
Kelvin was great! He got us set up with our unit quickly and offered excellent customer service.
Very easy to coordinate access to the locker and amazing customer service
I had an amazing experience with Jekeria & Kelvin. They were very helpful with helping me find my storage unit and helping me bring my items into the building. Will definitely be using this storage unit moving forward to store my college items!
Kelvin was very polite & such a good help!
Kelvin did amazing customer service
Kelvin was amazing! Made booking a storage unit and moving out so much less stressful
Kelvin- Extremely cheerful. Positive experience!
Kevin was wonderful and very helpful. I felt secure in this storage. Best place ever.
Excellent, convenient location with friendly staff and lots of options.
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Friendly and fast service.
Excellent customer service.
Great Staff, clean, well kept. Made my transition very well. I'm glad to have come here. This is my 2nd unit. I am well pleased.
Kelvin was extremely helpful and made the rental process seamless!
Jerkera gave me amazing customer service. I highly recommend working with her, my experience was exceptional. Much Gratitude.
talked with Kira through the phone and it was such a smooth and amazing experience! very convenient, highly recommend
Recieved great customer service and recieved information needed yesterday from Kera. Smooth process
Jekira is awesome! She is friendly and helpful. She did a great job in setting my storage rental. The facility is very clean and nice!
Clean and the best customer service from Kelvin. I would strongly recommend this facility to anyone needing storage
Loryn was professional, helpful, friendly and overqualified to help us with our moving and storage needs. Five stars. Thanks, Loryn!
Kelvin assisted me throughout the process of renting a unit. He was friendly, professional, helpful abs extremely thorough.
I’m going to share what I shared with the person who was at the counter when I came in distraught! What a calming energy and great customer service I received. Truly genuine and necessary for me today. Thank you!
Great customer service! Kelvin went above and beyond to meet my storage need and expectation! Highly recommend.
Kelvin is so kind, professional and courteous!! Made this process very easy and even enjoyable
Kelvin is phenomenal. Customer friendly and empathetic. Absolute Best
Best worker hands down Ms, Aryanna
Kelvin was so nice and helpful in getting us settled into our new unit! Great price and really nice overall.
They were quick and after Kelvin Swann found out I drove 17 hours straight from Vermont. He stepped up and got everything in line as well has having a decent conversation! If you see this congratz on getting married man!
Kelvin was amazing he redefines great personality. His manager was also amazing. Great great location
Kelvin (Property Manager) is very knowledgeable and helpful. Facility is clean, cooled, and easy to access. Highly recommend. 10/10
Kelvin did a great job getting me set up! Very clear and kind. Thank you :))
Kelvin made the entire rental process from start to finish simple and easy! He kept me laughing the entire time too. Very personable and knowledgeable as well. Thanks!
I would like to give a thank you to the storage manager Kelvin, at U.S. Storage Center in Durham! Very knowledgeable and was able to answer all of my questions to my satisfaction.! The storage building / unit to my surprise were very clean and I can tell that it was well maintained. I will definitely be sharing this place of business with friends and family.
This facility is beautiful. It is clean absolutely lovely. The staff was easy to work with, very friendly and knowledgeable.
Aryanna and Kelvin were fantastic in helping set up my account and unit.
Very friendly, helpful service!
Aryanna Bell was such an amazing help , She is very respectful & kind , She takes her job very serious. I would definitely recommend coming to her for your services ! Thank you once again .
Aryanna provided the best customer service. she answered all my questions and took me through the entire process, very knowledgeable. I will definitely recommend this company to my friends and family.
Great location, awesome staff! Aryanna is the best!!
Ariana was great! She walked me through different unit options and helped me pick the correct size for the amount of stuff I was storing.
Great storage facility, it's very clean & has 24 hour access.
Tiffany was so amazing, so thankful to have her help and expertise!
Monthly rates have been raised multiple times per year since new owners took over. Facility is clean and safe.
Thank you for taking the time to leave your feedback, Craig! We pride ourselves on having a friendly staff and are thrilled to hear your experience reflects that. Providing renters with clean and secure facilities is our top priority. Don't hesitate to reach out if you need anything!
Just signed a contract for a unit. I looked online then went in-person to verify dimensions. Loryn made the ENTIRE process fluid and fast. She took me to see several different size units, went through the paperwork with me thoroughly, and had my access code working immediately. So far it's been perfect.☺
We're happy you found our staff to be so supportive during your experience here at My Neighborhood Storage Center. Thank you for leaving a review Jeremy 😀
I had a great experience with My Neighborhood Storage Center of Durham. Due to covid19, I was not able to come back myself to pick up my stuff in my unit, however everything went smoothly from abroad and the person who helped me emptied my unit was able to process everything.
They kept all my stuff very safe during 2 years and no stress even if I was far away during Covid19 crisis.
Hi, Cécile, Thank you for the 5-star review. We're so happy you had a great experience with Extra Space Storage.
We’re thrilled you had a 5-star experience at Extra Space Storage, Lamika! Stop by our office or give us a call at (919) 748-5102 if you need assistance or have any questions.
Moved in this month and this facility was a breath of fresh air. Moving is rarely fun but the two ladies in the office were very nice and helpful. Free truck was a pleasant surprise & saved me many trips in my car. 24 hr access is a plus and plenty of rolling carts and hand trucks came in handy. At some storage places it’s difficult to find a cart- not here thank goodness. Free water bottle was refreshing too. Facility was spotless and I saw no bugs or critters. Thanks My Neighborhood storage !
Hi M , reviews like this give us motivation and help us ensure we provide high-quality care. Your experience is most important to us and we're happy you had a good one.
I’ve had this storage for over 2 years now due to my mothers passing and no affordable housing for disabled people like me available. I appreciate you guys keeping my precious priceless treasures safe for me
Your precious priceless treasures are just as important to us and we're glad to provide you with what you need during this time.
I’ve been utilizing My Neighborhood storage for years I even refer them to family and friends. It’s always clean and bug free.
We appreciate your positive review about your recent experience with us! We are so pleased you enjoyed your visit to My Neighborhood Storage Center
Thank you Dennis for the 5 ⭐s!
I don't usually get excited about writing reviews, especially reviews of storage facilities, but My Neighborhood Storage seems different. It's been such a pleasure working with them! I haven't exactly been here yet, just over the phone. I'm in Florida now, getting ready to move to Durham. It's become quite complicated with multiple SNAFUs but through it all the Storage Center is a calm center that I've come to appreciate and trust.
Thanks
I only just rented a space and am very impressed already. It isn't the cheapest in town, but super convenient, clean, safe, and the process was incredibly straightforward and easy. Totally pleased and hope I stay that way!
New, clean, great manager helping us out. Lots of carts. Excellent experience
Hi Doug, thank you so much for your kind words. We know you have many options for storing your belongings and are committed to being the most convenient, helpful, and professional storage solution in your neighborhood. Thanks for being a loyal customer! Feel free to swing by your local office or by calling us at 888-storage for any further assistance!
Awesome employees very clean and professional and pretty and polite
Great storage center! Friendly staff, clean units, reasonable prices with frequent promotions, free parking, 24/7 access.
Love the layout of this facility. It’s very simple and easy to get around. Always a pleasant experience going to my storage unit. There are lots of moving carts and the managers give you free bottled water.
Hi Mary Henry, we are very happy to have provided you with such a positive experience! It's experiences like yours that really keep us motivated!
Nice managers, free snacks and water. Easy move-in process can be completed in person or remotely. Clean and organized facility.
Conveniently located in downtown Durham near Duke University and North Carolina Central University. Clean facility with a customer restroom!
Great customer service
Keaston Carney, we are glad we could help!
Impressed with facility and ease of the leasing process. Loryn was very warm and helpful. Also gave me a sick padlock.
Hey Jaime! Thanks for the review. Loryn is pretty amazing 😉 We're so happy to have you.
Clean. Friendly staff. In DT Durham.
Hi Jimmy Thostenson, we are very happy to have provided you with such a positive experience!
I had a great experience with My Neighborhood Storage Center. Clean and accessible facilities, very responsive management, and a great deal. I stored stuff for 6 months and had no problems signing up, paying monthly or moving out. Thanks for a great experience!
Vitaly Radsky, we are so pleased you enjoyed your visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at My Neighborhood Storage Center of Durham!
My neighborhood storage of Durham is the best! Super friendly and affordable. Would recommend!!!
Great service! Clean lockers and well priced.
Very welcoming staff with good and efficient service, clean storage spaces with fair pricing. Nice snacks in the reception area.
My Neighborhood Storage Center provides a great service for such a great price! We got a 10x10 storage unit and got the first 2 months 50% off. Definitely recommend if you need summer storage for college!
I got a storage container last week and am very happy with My Neighborhood Storage Center. The price is great, the facility is clean and light/bright, and Loryn, who I worked with, is fantastic.
Conveniently located next to the hardware store on the corner of of W Seminary Ave and N Mangum St. Turn down 27 Alley for parking. Clean facility with well lit hallways. Outstanding customer care from Loryn.
This place has all of my storage needs and more!
Customer service was fantastic, we were able to see different sizes of storage to make a decision!!
Great customer service when trying to choose a storage place and they make the choice so easy! I chose them hands down!!!
Great customer service leading up to choosing them!!!!
It’s got great staff, it’s clean and we always feel safe while at the storage unit.
Super great customer service
She was very nice as she showed professionalism in every way, the place was extremely clean and well keep
This location is very convenient. Staff was very helpful and professional. Clean, secure facility.
Excellent new manager, I'm glad I'm renting here it's Nice and clean. Friendly customer service have gone above and beyond my expectations.
I needed help clearing up some billing confusion from. Previous management.Ivy took her time to thoroughly go through my previous payments and broke everything down for me she was very patient and reassuring.thankyou!!
Ivy assisted my husband and i recently in getting a storage. Unit.
The prices are amazing.!
Ivy was very kind and extremely helpful and made this process seamless for us.
Thank you for the great experience.
I had a great customer service experience at this location. Staff were very friendly and professional. I truly recommend this location for your storage needs.
Friendly, knowledgeable staff. Clean and well lit units. Definitely recommend.
I spoke to Ivy The manager at this location. She was friendly and took care of all my needs as a customer.
Great job Ivy🤩
Thanks Gillian! Ivy is pretty awesome! We're so happy that she was able to assist you with all of your storage needs.
Clean units, great staff that are always willIing to help! It’s worth it to know my stuff is safe in a clean environment!! So thankful to have found them!! Shout out to Nesha for her amazing customer service!! I’m so happy to have made a new friend!!
I am glad I chose to utilize this facility. Nisha Hill is a phenomenal individual and customer service representative. She has so much joy,thus making it a quick and easy experience considering the times we are in and the transition that I am dealing with it was quite refreshing to have a representative such as Miss Hill to brighten up my day in the midst of moving. She was extremely helpful and informative.
The store manager at this location (Nesha Hill) was exceptional to work with. She helped my wife and I choose boxes and supplies for our upcoming move. The location is in great hands!
Sherman was awesome helping me get my 10x10!
We came back for another one and Rick was awesome as well. We really appreciate your help.
And kudos to Nesha for helping me sort out some of my paperwork errors.
Hi John, we're glad Sherman, Nesha, and Rick were able to help! We pride ourselves on having a helpful and friendly staff. Stop by the office if you need anything.
Very nice!
Hello, Defendor. Thank you for the review! We're so happy we could help. Let us know if we can do anything else to assist you at 888-STORAGE!
Nesha Hill was wonderful with explaining my chargers and she made my overall experience a pleasure.
Hello, Latasha. Thank you for the review. We're so glad Nesha could meet your storage needs. Please stop by the office if you need anything!
I have had a great experience with my storage over the past year. When management changed over to My Neighborhood Storage I received an email informing of the change and spoke to Nesha and Luis in the office. Each time I have spoken to them they have been gracious and helpful.
Thank you for the review, Kathleen! We pride ourselves on having a friendly, accommodating staff and are so happy Nesha and Luis were able to assist you! Don't hesitate to stop by the office or contact us at 888-STORAGE if you need anything else in the future.
Our team appreciates your rating, Cami. Please stop by the office if you have any questions.
Excellent customer service to secure a unit. Units are easy to access (but secure). Very clean and tidy. Just what we were looking for.
Thank you for the kind words, Jenny! We're committed to providing excellent customer service. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Let us know if you need any future assistance!
hank you for the 5 - star rating Yung! We are so happy you had a great experience. If you ever need anything feel free to call us at (919) 748-5102.
We’re thrilled you had a 5-star experience at Extra Space Storage, Estee! Please let us know if there’s anything else we can do to assist you with your storage needs.
Courteous, professional staff. Clean, well-lit facility.
Thank you Kimberly! We pride ourselves on keeping our storage facility clean, organized, and well lit and are thrilled to hear your experience reflects that! Let us know if we can do anything else to assist you!
Great customer service and clean storage space! Very satisfied!
Thank you for the review, Kiley! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! We truly appreciate the recommendation as well as the 5-star review!
Great storage space!!!!!!!!
Sherman and Chris were so helpful and the whole experience was great.
I moved in when my son had to suddenly move out of Duke dorms.
My expectations were exceeded. I had called Chris so many times that I thought he’d get frustrated, but that didn’t happen.
Instead, he knew me by name and treated me so well.
Sherman literally walked me thru my lock issues
Thanks to both of them.
We agree that our team is fantastic! Thanks for leaving a note to let Sherman and Chris know you appreciate them, Carmen! We are so happy they were able to assist you. Let us know if we can do anything else to assist you!
Great location. Easy to move in. Affordable. Everything clearly understandable.
I've edited my review, and dropped a couple of stars to reflect that my rent went up unexpectedly within a couple of months of moving in, and has subsequently gone up a couple of times after that. Additionally, the 10pm cutoff for access has become too restrictive for my schedule. If you work late like I do, you'll have trouble getting to your stuff on non weekend days.
Chris, we understand the frustration of rate increases. Our team strives to provide clean, secure facilities for your belongings at affordable pricing. Occasionally, we re-evaluate rates to make sure we are able to continue providing top-notch facilities. If you would like to discuss this with us in more detail, we're available at 888-storage.
Thank you, Eric. Your rating means so much to us!
Chris was very friendly, effective, and great help!
Welcome to Extra Space Storage, Adam. We're glad Chris was able to help! Our team is here to serve you, so give us a call at (919) 748-5102 if you need any future assistance.
this place is conveniently located downtown and very good price! My man Chris Salzer was great and very helpful thanks fella!!
Justin, we are committed to being the most convenient, secure and professional storage solution in your neighborhood. Chris and the rest of our team are happy to help, so let us know if you have any questions!
What a great experience, from the moment we walked in the first time, until a few days later when I went back and rented a unit. Sherman and Chris are great guys, they work well together and go all out to help you figure out what size unit you need. No pushy sales pitch, just the facts. They and the facility sells itself. I received a complete tour of the location, and was shown a couple of units. I like the climate control system they offer. I was amazed at the cleanliness of the location, even pointing out to Sherman that it is cleaner than many restaurants you go in. Spotless throughout, including the actual storage units. We had been looking and looking and were so disappointed: most were shoddy, old, rundown locations. Although we are not happy we have to store so many of our possessions (downsizing), we feel comfortable knowing they will in a good location, one that is safe and being operated by two professional employees. Thanks for all the help!
Thank you for the positive review and for choosing Extra Space Storage for your storage needs, Rob! We know you have many options for storing your belongings, and we are committed to being the most convenient, secure and professional storage solution in your neighborhood! We really appreciate your business and are here to help if you need anything.
Extra space storage has been super helpful in making my moving experience less stressful. I am super grateful for the friendly and kind atmosphere and clean facility! Thank you!
Your kind words mean a lot to us, Jasmyn! We're so glad we could help make your moving experience less stressful. We love having you as a customer! As always, don't hesitate to reach out if you need anything.
When I contacted Extra Space Storage via the internet, I was immediately connected with an individual who answered all my questions very professionally. When we were finished with my questions, and she had provided the information I needed, she informed me that someone would be contacting me after I got off the line, by phone. And, that's exactly what happened. The gentleman was very nice, and helped with any other questions that I had. The place is nice, clean and enclosed, which I liked. Security is good. The only thing I didn't like was having to take the elevator to the upper level floors, and It's kind of like going through a maze to find your unit, until you get more familiar with the place. Those two things are very minimal and not crucial at all. In fact the maze part was kind of fun.
Hi Gwen, we're glad our manager answered all your questions very professionally and provided the information you needed. Providing renters with clean and secure facilities is our top priority. Let us know if we can do anything to assist you!
I have been a customer for a couple of months and I have experience a couple of hardships and Sherman & Chris have been nothing but kind patient & understanding and my family thanks u sooooo much I would do definitely call me her again thank you sooo much from the bottom of my heart!!!!!!❤️❤️❤️
Thank you so much for your kind words, Davita. We really appreciate you taking the time to share your experience with us. We're glad Sherman and Chris have been nothing but kind patient and understanding. Don't hesitate to reach out if you need anything!
Chris made my experience here a breeze. I would definitely recommend this facility to any of my friends looking for storage in the Durham area!
Hi Jackson, thank you for your review. We're glad Chris made your experience here a breeze. Thanks for recommending Extra Space Storage!
Thank you for choosing Extra Space Storage, Leilani! We're here to help if you need assistance with your rental. Call us at (919) 748-5102 with any questions!
Thanks for being a loyal customer, Denise! We're glad we were able to meet your storage needs.
I have used this storage space for three years in a row and love it. It is simple to access and use, and they have carts and a drop-off place that makes it easy to get to your stuff.
We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer, Valentina!
We're proud to serve customers like you, Tianyao! Thanks for leaving us a 5-star rating!
We're proud to serve customers like you, Kenyetta! Thanks for leaving us a rating.
Thanks for being a loyal customer, Lisa! We're glad we were able to meet your storage needs.
Fantastic service and very clean spaces!
Thank you for the kind words, The René Hendrickson Team The René Hendrickson! We're committed to providing excellent customer service. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Let us know if we can do anything to assist you!
Nice clean. Friendly staff. No issues.
We're so glad our team was able to meet your storage needs, Denise! We make it a priority to provide clean, well-maintained facilities and are thrilled to hear your experience reflects that. Stop by our office if you need anything!
I have been here almost 3 years and the first day I came in, the customer service was awesome!!! And each time, I was in the facility, it was like I was here for the first time. I have really enjoyed my visits.
Maxine, thank you for being a loyal Extra Space Storage customer. We're committed to providing excellent service and we're glad our team was able to help with your storage needs! Don't hesitate to reach out if you need anything!
Fantastic facility w/ a convenient location in downtown Durham. Great options at fare rates. Well-maintained & secure. The only negative is the brief parking situation when the neighboring school lets out. Not big deal if expected. Sherman is a pleasure to work w/, personable & honest. Would highly recommend Extra Space!
Wow! Thanks, James! We pride ourselves on keeping our storage facility well-maintained and secure while providing the highest level of customer service and are thrilled your experience reflects that! If there's anything we can do to keep your experience great, please don't hesitate to reach out!
Sherman was amazing! We needed to do a remote lease and he helped us out tremendously. Professional, efficient and very informative! Could not have had a better experience. Highly recommend.
Thank you for the kind words, Sarah. We pride ourselves on having a professional, helpful staff and are thrilled to hear your experience with Sherman reflects that. Thanks for recommending Extra Space Storage!
Thanks, Jane! We're glad you chose Extra Space Storage! Stop by the office if you need anything!
After doing my due diligence I reserved a storage unit at the W. Seminary facility. I was in need of a storage space and found that Extra Space Storage was what I needed.
When I went to sign papers I met the store manager, Sherman Newman. Mr. Newman displayed professionalism as he walked me through the process. He explained the required document to me and was patient while I read through it allowing me comfort before executing.
Mr. Newman exhibited great customer service skills which tend to be a rarity these days. His willingness to assist me during the process was greatly appreciated. He made the process easy and seamless. I was able to walk away knowing that Mr. Newman is the manager of the facility I “chose” to do business with.
The open door policy gives me comfort in knowing that if I have a concern regarding my unit or the facility I am able to have a discussion with the manager knowing it will be amicable resolved.
Sincerely,
P. Perry
Hi P, thank you for your review. We're glad Sherman walked you through the process and explained the required document to you. We're glad you chose Extra Space!
I stored all of my furniture here after moving to the area while I found a place to live. Fast forward 8 months, I finally moved all of my stuff out last week and have nothing but good things to say about the place. It is climate controlled & always clean. Sherman (manager) was always friendly and answered any questions I had. Move out was painless as well. Would definitely recommend.
Ely Cervantes! We're glad to hear that you had a positive experience with us! If you have any storage needs in the near future, we would love to have you back! Feel free to reach out any time at (919) 748-5102.
Extra Space Storage is a wonderful climate controlled storage facility! The manager exhibits the best customer service to his customers no matter how many questions you have or whenever I call in to make payments. The location is clean and safe. My daughter's friend used a non-climate controlled unit in town when they studied abroad for a semester because it was slightly cheaper, but when she returned her clothes and bedding were all molded and had to be replaced, so in the end it did not save her and her family any money. I highly recommend this storage facility!
Thank you for the kind words, Lisa! We're committed to providing excellent customer service. Providing renters with clean and secure facilities is our top priority. Thanks for recommending Extra Space Storage!
Chris and Sherman were very helpful, polite, and fun to talk to. The facility fit our needs perfectly. I highly recommend it.
Hi Blake, thank you for your review. We're glad Chris and Sherman were able to help! Thanks for recommending Extra Space Storage!
I would recommend this storage unit for anyone looking for a clean storage and excellent customer service.
I had a 4hour drive from Alexandria VA. I called and made the reservations. They told me that a manager would call me with confirmation. Not only did I get a call back, the manager, Mr. Sherman was very professional and extremely nice.
When I arrived, Mr. Sherman was the same nice, professional, curtious guy. He showed me the space, told me the rules, the hours, etc. All while remaining extremely professional.
I thank him for his help. This is the place you want your things to be stored in.
Hi Wanda, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're committed to providing excellent customer service. We pride ourselves on having a professional staff and are thrilled to hear your experience with Mr. Sherman reflects that. Thanks for letting us help with your storage needs.
Great customer service in Durham NC. Explained everything in detail offered some helpful advice. No problems at all.thanks Chris and to the Army man too (didnt get his name)
Thank you for the kind words, Jay! We're committed to providing excellent customer service. We're glad Chris and our team explained everything in detail and offered some helpful advice. Stop by the office if you need anything.
Sherman and Chris were absolutely AMAZING! After a terrible experience with a moving company, they went the EXTRA mile and rescued us. They saved us thousands of dollars. They then proceeded to help us locate another moving company after offering their own personal time to help us move five hours from Durham, NC to Washington D.C. We could not have asked for a more professional staff. Would recommend a thousand times over.
Thank you for taking the time to share your positive experience, Alyssa! We're delighted to hear that Sherman and Chris went above and beyond to ensure your storage needs were met! Your recommendation means the world to us and we are here to help if you need any future assistance!
ExtraSpace in Durham is the best storage experience I’ve ever had! Sherman and his team are incredibly pleasant and easy to work with. My belongings were safe and secure in an air-conditioned and highly secure unit. The car-to-unit access also couldn’t be more easy. Would definitely be a repeat customer!
Thanks for renting with us in Durham, Ethan! We love the climate control storage units because they do an especially great job protecting your items from harsh weather! Thanks again for your review and for being an Extra Space customer!
We're proud to serve customers like you, Nirjhar! Thanks for leaving us a rating.
Extra Space storage is amazing and the employees are very delightful will come back again
We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer, Mashelda!
Thank you for choosing Extra Space Storage Dillon. We're here to help if you have any questions or need assistance with your rental! Call us at (919) 748-5102 with any questions!
Love this site. Visited this one and another site. Staff here very friendly and knowledgeable. Gave me helpful information.
Hi Michelle, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to reach out if you need anything!
This facility and its staff (especially Sherman) are amazing!
Hi Tam, thank you for your kind words. We're glad Sherman was able to help! Stop by the office if you need anything.
I can’t say enough great things about my friend Thurston! Not only did he get me a great deal on a storage unit but he also hooked me up with some great movers! Thurston is the best storage guy I’ve ever worked with before and last minute he really changed my whole day around in a matter of minutes!! What an asset to have working at your facility!! Great job Easy Space Storage!! And thanks again Thurston!! You are the BEST!!
Thank you for the kind words, Julia. We're glad Thurston was able to help! Our team is here to serve you, so give us a call at (919) 748-5102 if you need any future assistance.
Extra Space Storage is clean and nice. The unloading area in the back is great (the pillars are a bit tricky though with larger furniture). Best part of my experience however was working with Chris, one of the employees. Extremely friendly, showed me multiple units and gave me advice on what I needed for my situation which was spot on. He also helped me get the best deal possible and save some money. He even carried stuff to my car. Great service and great experience over all.
Hi Panayiotis, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're glad Chris was able to help show you multiple units and get you the best deal to save you some money! We really appreciate you taking the time to share your experience with us. Let us know if we can do anything to assist you!
ExtraSpace makes it so easy for students to store over the summer in a cost effective way!
Thank you for your feedback, Jenna! We are happy to hear our team made it easy for students to store over the summer in a cost-effective way! Don't hesitate to reach out if you need anything!
The people who work there are awesome and the units are very clean as well as secure.
Thank you for your feedback, Amy! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Let us know if we can do anything to assist you!
Thanks for being a loyal customer, Eric! We're glad we were able to meet your storage needs. Don't hesitate to reach out if you need anything!
Thanks Stephanie! We're glad you chose Extra Space Storage. Stop by the office if you need anything!
Excellent customer service, the staff was friendly and incredibly helpful. Units seem safe and secure and they have some great deals. I would definitely recommend them to any Durham area students looking for storage!
Thank you for the kind words, Ethan! We're committed to providing excellent customer service. We pride ourselves on having a helpful and friendly staff. Security is our top priority and we appreciate that you have trusted us with your belongings! Thanks for recommending Extra Space Storage!
Thank you for choosing Extra Space Storage Kailee. We're here to help if you have any questions or need assistance with your rental! Call us at (919) 748-5102 with any questions!
Thank you for the excellent rating, Jaidha! We're glad to hear you had a positive experience storing your belongings at Extra Space Storage. Don't hesitate to reach out if you need anything!
Great customer service and satisfaction!
Thank you for the kind words, Dana! We're committed to providing excellent customer service. Thank you for choosing Extra Space.
Thank you for the excellent rating, Jade! We're glad to hear you had a positive experience storing your belongings at Extra Space Storage. Don't hesitate to reach out if you need anything!
Rick was extremely helpful and the whole rental process was easy and transparent. Despite some technical hiccups with the computer, I was in and out in less than 30 minutes. Would recommend to students and others looking for a short-term storage solution in Durham.
Thank you for the kind words, Izaak! We're glad to hear Rick was able to quickly address your storage needs. We truly appreciate your recommendation! Our team is here to serve you, so give us a call at (919) 748-5102 if you need any future assistance!
I've been using this storage facility for the last two years. My experience has been nothing but pleasant. I've always received top notch service. The facility was always clean when I went there.
The temperature was always maintained so that it was never too hot or too cold, which was an important factor for me due to the nature of my products stored; and Sherman, Rick and Chris were AWESOME!!
I believe at some point there was an Erin there too and she was always pleasant, but Sherman and Rick, my hat off to you guys!
I would definitely recommend this facility to anyone looking to store their things in a clean, well tempered and friendly environment.
Thanks for the kind words, Mecheline! We are thrilled to hear your experience has been positive and we are always here to help with your storage needs. Thanks for recommending Extra Space Storage! Don't hesitate to stop by the office or contact us at (919) 748-5102 if you need anything.
Thank you for choosing Extra Space Storage Dominique. We're here to help if you have any questions or need assistance with your rental! Call us at (919) 748-5102 with any questions!
Very professional and customer service friendly!! My experience was great!!!
Hi Shamir, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (919) 748-5102 or stop by the office if you need anything!
2nd year we used them. Easy setup and easy to use. Their people are friendly and get the paper work done in minutes. I was in and out in 10 minutes.
Thanks for being a loyal customer, Bill! We're glad to hear we were able to quickly address your storage needs. Don't hesitate to reach out if you need anything!
Easy to get in and out prices reasonable
Incredibly clean and secure. We received a lot of help from the staff member at the desk who was very friendly and informative.
Hi Caitlin, thank you for your review! We're so happy to hear that your experience with the security and cleanliness of the facility has been positive! We pride ourselves on having a helpful and friendly staff. Stop by the office if you need anything.
Love it! Great service!
Thank you for leaving us a review, Joyce. We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (919) 748-5102 or stop by the office if you need anything! Thank you for choosing Extra Space.
The Employees were kind & really helpful. They seemed very knowledgeable & even offered me help with moving my totes into the storage unit. I was given a tour to my unit & advised on things such as access, security, & to how to properly store my items. I would definitely use there services again!
Hi Deprise, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Thank you for being a loyal customer!
Great help from Ray and chris... I will recommend you check the storage out service was outstanding.
WOW!!! Thank you Extra Space! Best prices by far and very nice facilities! This is the best storage space in Durham NC. Rick was absolutely amazing and super helpful. Thank you Rick
The folks here are very helpful and nice. They called me follow up with my appointment and my check in was really smooth and easy 👌
My experience here today was nothing short of amazing. I arrived closer towards the end of business hours and I was greeted and helped without any hesitation. I honestly feel at ease with my belongings being stored at this facility. Thanks again for courtesy service!
Great customer service with friendly people. Clean facility with security cameras is a big plus!
Very best customer service. He was attentive to details like cutting a thick clip off my padlock, leading us to our storage unit, explaining details of our contract clearly and concisely. Very pleased!
Great service, very clean facility!
Clean and easy to work with
Sherman is by far one of the sweetest, most helpful people I've ever met. He is always curtious and kind and helps in any way he can. He has been a big reason why I haven't switched to a unit closer to my home in north raleigh!!! Thank you for being the best sherman!!!
Samantha helped me out. Great help!
Super helpful and kind! Pricing is great!
I have always had excellent experiences at extra space storage. Sherman, however made this stay perfect . He’s client focused and makes a point to make all of his renters feel welcome
I would recommend him to anyone looking for storage in the Durham area
Best storage facility anywhere. Friendliest staff, especially Sherman. Always smiling and willing to help to make your move less stressful. Highly, highly recommend!!!
I love working with Sherman. He's awesome always has a smile and can do personality. He always looks for the best options and listens to my concerns. I went on a day where he was sick. He was not even a hair unpleasant like most are usually when they would rather not be at work. Thanks so much Sherman for always bringing your "A game" to work.
Would rent here again if I needed to.
A truly excellent storage facility: one might say almost elegant. Clean and modern, always appropriately climate controlled, with easy access.
There is even fun music playing. The management and staff are friendly, always ready to help, and very professional. This is a really superior storage facility.
Sherman was incredibly friendly and clearly keeps a well run facility. Very impressed!
Sherman is extremely nice and helpful, he showed us our place and helped us with the whole process, the facility is clean and well kept. I would highly recommend using this storage facility in Durham.
Easy in and out. Great service and clear instructions. Building is well kept and safe. I would highly recommend this location!
Fantastic customer service!
This facility is perfectly located to serve the temporary storage needs for downtown Durham. Exceptionally clean and easy to access. The onsite carts make moving in and out a breeze! Sherman and the rest of the staff provide TOP NOTCH customer service.
Great service, clean climate controlled space!
We had great experience with Extra Space Storsge very professional. The manager Sherman was very professional and helpful.
Super easy and Christine was super helpful. It was my pleasure opening a unit! 😇
Not only was the manager, Sherman, EXTREMELY nice & charismatic, he also made sure we got the best deal! As freshmen moving out of our dorm for the first time, he made it simple by explaining everything about rental. He also reminded us to recommend a friend, which we did because of the great service. After that, we received a discount for one month of rental. Easy, affordable, & very clean facilities! Thanks again :)
The manager, Sherman, and all employees were always courteous and willing to assist. The facilities were secure, clean and well lit. I never had worries about visiting the facilities alone and pleasant music kept me entertained while moving. I would definitely recommend this facility to anyone, particularly those living or working downtown.
Kristen B
Sherman was so helpful in helping me secure a unit! The facility is very clean and secure as well
Amazing experience! So easy! We’ve never used a storage unit before so I was worried. My son needed to store his stuff from his first year at Duke. But everything was easy and Sherman was so friendly and helpful. The facility is clean, reasonably priced and temperature controlled. I am going to tell my son and his roommates to rent a unit again next year! Thank you Sherman!!
Fast friendly and amazing!
I had awesome experience and Sherman did an excellent job. I highly recommend this facility.
Ray was very helpful and kind. The place is clean and easily accessible.
The 2 employees that I interacted with were great! The place was clean.
Friendly staff and clean storage units. Their aim was to make sure I received internet rate to save money since I reserved online. They are a step above. Thanks you guys!!!
I love this place! The staff were exceptionally friendly! Storage super clean all the time! A+!! If I’m in need of a storage this is my place😊
Worked with me and were very helpful
My experience with Extra Space Storage on Seminary Ave in Durham was great. The facility is extremely clean and air conditioned. I stored my belongings there for nearly a year. The service from Sherman and his team was excellent. I highly recommend using this facility if you have storage needs.
From the very beginning, the staff here were kind and helpful. They remember my name, and call my daughter by hers each time we step in. I couldn't be happier with my decision to house my prized belongings here while in transition between homes.
A very modern and well maintained storage facility in a convenient location with a very friendly and experienced manager!
Extra Space Storage was a lifesaver while I was between cities for a move! It's extremely convenient for moves to downtown Durham or Duke University (or really anywhere in the Durham area). Sherman (the store manager) made the check in process super simple and even brought cold water out for us as we unloaded the U-Haul! The facility is less than a year old, and the units are clean and well taken care of. I would highly recommend Extra Space Storage!
Excellent service! I came in around 5:20pm to do a remote lease with raleigh location extra space storage as it is closer to where I'm moving and Sherman was SUPER friendly and helpful in making sure that I had everything I needed to get moved in that day. He even called to make sure that the lock I was purchasing would fit my unit at the Raleigh location. Thanks again!
Great Experience. Good option for indoor storage. Facility is clean and the staff is great. They called me when I gave my online move-out notice to make sure I got my prorated final bill instead of paying for the whole month.
Mr.Newman and other staff was very friendly and informative. Answered all my questions with no hesitation. Storage space was very clean. I will recommend to others.
Sherman and Erin are AWESOME! they made everything so much easier for me thanks again
Very friendly, helpful staff. Accommodated my schedule and allowed me to move in day of last minute.
Place is great, clean, customer service is unbeatable. Sherman was amazing, friendly, and made the whole process enjoyable.
Erin and Sherman are wonderful to work with. They are both very friendly, professional, and helpful. The storage units are clean and easy to access. Overall, I would recommend Extra Space Storage to my friends!
Great place to store your stuff. Fast, friendly service
Sherman is fantastic - helpful, friendly, and great service. The facility is brand new and very clean.
Amazing service!!!! Erin is great!!! Very reasonable rates, and they have a convenient alley and set of carts to help you move in.
Quick, helpful staff in a very user-friendly facility. The elevators are so quick that load-in is just as fast as having outdoor units. Lots of great deals if you make reservations online!
Great staff clean units and secure access
Sherman is the greatest!! Very honest and transparent about what you are getting!!
The staff are all very friendly and the facility is incredibly clean and secure.
Storage stuff and go travel for a change.
Friendly, affordable for students, and excellent service
The units were impeccable and the staff was very welcoming and professional. After reserving online, they showed us the unit and walked us through the contract quickly. We were able to store all our stuff quickly and sort everything out. Would definitely recommend!
Fast, easy, clean, GREAT RATES. Everything you expect and more.
The people here are so helpful and friendly! Finding a storage unit was a simple and quick process. Erin explained the whole arrangement very thoroughly and helped me think through the needs specific to my group. Thank you!
The place is clean the staff is awesome, shout out to Sherman! They are easy going and professional, which is something that I cannot say about other places I deal with in Durham. They are a real business who aren’t looking to scam you or screw your over for an extra dollar.
Extra Space Storage has wonderful customer service, super clean units, and great rates!
They where very nice people! With great personality
Found this place through a friend. Went in for an appointment to check out the storage and the place was nice and clean. The person who helped us was kind and patient to explain the whole process. Definitely recommend this place!
ESS has found the balance of valuing the employee and customer. You can tell by how well they treat their customers. This is also not your stereotypical storage facility - welcome to the modern era of storage that’s also affordable. They provided push carts to ease the transportation of your items across the facility. Were prompt in addressing concerns and I never had any issues accessing my unit regardless of the time of day. I felt 100% safe. It was always well lit and super clean too! The lights come on and off based off motion and that was nice to see that they were conserving energy and being environmentally friendly. ESS made my moving transition seamless and pleasant and I know I will choose this company again for my storage needs.
Erin has been very helpful, patient and kind throughout this process. I'm moving from another storage company for many reasons and she has been able to provide and answer to each issue. Plus she's hilarious! ... Great experience!
Erin was very helpful & patient
I was assisted by a young lady named Erin, she was the kindest most courteous person ever. She got me in on a tour, helped me figure out my storage space needs, and back out the door all in 30 minutes I was amazed and she made everything so super easy for me. Anyone looking for a great storage facility with excellent pricing then give Erin at Extra Storage a call.
Ray has the best personality in customer service I’ve witnessed in years!
Love the whole experience. Place is very clean and the customer service was amazing. Great deal. Really happy about my decision.
great service, clean facility
The staff here is incredibly friendly and helpful. The building is always clean and bright. The downtown location is unique for a storage facility and was super convenient for me!
Friendly, quick, and efficient. Erin was very nice and pleasant. Facilities are clean and well kept.
Great customer service. Clean and safe facility.
The space is well maintained, bright and easy access, climate controlled and reasonably prices. To meet your storage needs look no further. But the best part is Mr. Sherman, who runs the business, is such a lovely gentleman and makes stopping by my storage unit a task I look forward to.
Extra Space Storage is lucky to have Sherman Newman! He was courteous, kind and made moving my belongings easy...I would recommend Extra Space Storage because of him. The facility is very clean and easy to load and unload! Thanks Sherman!
Great customer service !!
Erin was great! My business partner and myself were her first customers and she did well! ✊🏾 Thank you for setting us up right and giving EXCELLENT service ! You are awesome , keep shining!
Erin was very patient and took her time with handling my services. It was her first time assisting a customer and I was very pleased 😊 she did a awesome job and I recommend everyone to get there storage unit here !
Awesome and very clean safe place. The management was incredible. The location is also super.
Rey-Rey and Sherman were very polite and inviting I really appreciate they're outstanding service. I feel comfortable storing my things here.
Ray was awesome she helped me a great deal and was very pleasant. I could not have chose a better place to get a storage. Thanks Ray you Rock.
I had a great experience here. Staff is very friendly and personable. I was also pleasantly surprised at how clean and well- kept the facility was. I would definitely recommend this place!
Very helpful with me renting a unit thru them for a office in another town.
I loved using this facility! When I was first moving down to North Carolina, I needed a storage unit for my household items until I could secure an apartment. At the time I reserved the unit, I was living in Pittsburgh. The staff up the Pittsburgh location were very helpful in helping me secure my Durham unit ahead of me moving (you have to secure units in-store). They were very thorough explaining the contract and insurance and everything to me. Once I got down to my unit in Durham, it was a piece of cake and I was able to access it right away. The staff made my move out very easy as well. All in all, I am very pleased with this company and their facilities. Their facilities are climate controlled, well lite inside and out, and have dollies available for use in the elevators. I would recommend this company to anyone who is in need of a storage facility. I know I'll be using them again!
Excellent customer service and clean facility. They currently have a 1 month free promotion, with no strings attached.
This is my first time renting a storage unit, and I wasn't sure what to expect. When I arrived, I was welcomed by Sherman. He showed us around, and I began moving my things in. We soon realized that the storage unit I reserved was too small, and Sherman was quick and more Than willing to help us get a larger unit. Clean units, and Great service.
Staff was extremely nice and helpful . Prices are very reasonable
Ray is fantastic. Clean new facility and easy to get started!
Sherman is the best ! I had my storage unit for 4 months and it was the greatest experience. He returned my phone calls whenever I had questions and made it so easy for me. Definitely recommending other people who need storage space !
Cleanliness of the facility and friendly staff.
Excellent customer service and good facility. Thank you!
We really appreciate the service with Extra Space! They are new in the area, I believe we had a BRAND NEW unit, which is nice. They were helpful in figuring out what space would work best for us. Very clean, great temperature control, and what seems like good security.
I only wish there was a large trash can outside for tossing small trash.
ALSO first month free, like FOR REAL free! No gimmicks, its AWESOME
Great experience! Helpful Staff and Clean units. Would rent here again.
Great customer service, easy and quick to get set up. Clean, nice facility. Highly recommend.
Excellent service. Ray Ray was so so helpful! Recommend to anyone needing storage to use this facility.
Just signed the lease. Customer service is great. Location is super convenient.
Amazingly prepared and qualified personnel. Completely unexpected. Everything here is brand-new and great quality. Tremendous confidence for the renter!
Great customer service. Clean facility. I was also able to get a promotional 1 month free. I totally recommend!
Very nice staff, nice new facility
Visited today and the facility exceeded expectations. Four floors with climate-controlled storage. New facility, spacious. Staff is very professional and courteous. Very glad to have found this facility.
Sherman was super friendly and extremely helpful, arranging storage for me at another location. The place is clean and well organized.
Extra space storage is an extremely clean and well taken care of facility with excellent staff. I was able to easily reserve my unit online several weeks before I needed it. When I was ready I went into the office to view the unit before signing the lease. The building has an extensive camera system, a secure key pad entry, plenty of parking outside and elevators for easy access to units. The staff were very friendly and professional. I feel at ease knowing my belonging will be safe and secure with Extra Space Storage.
I Love that they have Carts and Elevators to make it more easy unloading your car and loading your Storage
Sherman was absolutely incredible! I put in a request this morning and he called me and worked with my work schedule and stayed open later for me to get there and set up! Great rates and amazing customer service! You will be in good hands I promise!!
It is wonderful, clean and no concerns about the safety of my stuff. The staff is very friendly and professional.
From the moment we walked in, we felt welcomed and comfortable working with Sherman to identify the best space for our needs. The staff are trustworthy, the space is clean and new-feeling, and climate-controlled to boot. At a competitive price, this facility was just what we were looking for. What a relief!
I really appreciate the service that I received from your company. Mr. Sherman and Mrs.karen are a great asset to your company keep up the good work. Thanks again, Kenneth Buie
This is an excellent facility. Sherman does a great job running the space and we've been very happy!
I went in looking for a good deal, and came out with a GREAT one! Sherman exemplified what customer service should be by making the process less stressful. So far, so good. I'm just ready for the elevator to be in working condition.
Extremely helpful and accomodating!
This place is spotless and brand new. Sherman was very helpful and friendly! Also, you can't beat the prices!
Mr. Sherman was very helpful coming from Buffalo to NC he made it very easy for me. Not only was he helpful with the storage unit, he helped me get the most of my area, food, events, and just what happens around town. Thank you Mr. Sherman for all you help. I would recommend you store your items here you won't regret it.
Ms. Lucia Ray was extremely helpful and kind. We had a wonderful experience!
Sherman treated us very nicely and took great care of us!
Ray was very helpful and very nice!
Sherman was great very precise and informative loved the unit as well
The facilities are extremely clean, easy to use, and air conditioned. Also, the customer service is helpful and nice.
Sherman was very patient & answered every question with patience. He was professional acknowledging our presence immediately. This site is very secure.