I was very pleased with my experience. Desi was a breath of fresh air in the business she maintains. I was impressed with the cleanliness, security, and professionalism throughout the facility and practices.
If you are looking for a great experience and peace of mind choose US Storage in Fridley, Mn.
Thank you so much for your kind words, Gloria. We really appreciate you taking the time out to share your experience with us.
Thank you so much for your kind rating, Jessica! We’re thrilled to know we made a positive impression and truly appreciate you taking the time to share your feedback.
Helena was great! She made the renting process very easy. The facility and unit are very clean.
Hello Rob, thank you so much for your feedback! We appreciate you sharing your experience with us!
Very helpful and kind. Wonderful service
Hello Shalika, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
She gave me a giggle so I had to Google
Hi Thomas, we appreciate the kind words and are glad we could provide you with a positive experience!
Nice stuff,very clearly explain everything.Quick process
Hi Juander, your feedback is highly appreciated. Thank you for the review!
Enjoyable experience! Thank you
Hello Sherilyn, thank you so much for leaving us a great review!
From the Fridley location, DESI, she was absolutely amazing with fast an friendly service, I felt at home and im glad i got my storage unit with Desi today!! US storage is the way to go!!!!!!
Hi Brittni, we are thrilled that you had a positive experience with us!
Desi was very helpful and friendly!
Hello Yai, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
It close to home. The facility is very neat
Hello Grant, thank you so much for your kind words! We appreciate you sharing your experience with us!
So helpful and nice😊
Hello Queen, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Hello Noel, thank you so much for rating your experience with us so highly!
Great service friendly and clean place, very cheerful
Thank you so much for your kind words, Glenn. We really appreciate you taking the time out to share your experience with us.
Desi is awesome property manger very understanding and helpful
Hello Deandre, thank you so much for your feedback! We appreciate you sharing your experience with us!
Staff was great. Helped my son and I transition to a larger unit and made the process super quick and efficient….all with a friendly face and a smile!
Hello R, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Customer service was excellent!!! De is my girl!!!! Space is clean and orderly. Set up was effortless. Highly recommended .
Hi Seejae, we appreciate the kind words and are glad we could provide you with a positive experience!
The place is very clean. Desi is great and very professional. I'm glad we are now here!
Hello Stephanie, thank you so much for leaving us a great review!
Desi is extremely polite and very helpful such a wonderful person and bubbly upbeat personality and our unit is clean and ready to move in would keep going hear for long time to come
Hi Andrew, your feedback is highly appreciated. Thank you for the review!
Hello Bamidele, thank you for rating our Fridley facility. If you have specific concerns or questions, we’d be happy to discuss them further. Please send your contact information to
[email protected], and a manager will be in touch with you. Thank you for your feedback!
Hello Mark, we are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Very awesome presentation and tour of facility.
Hi Scott, we appreciate the kind words and are glad we could provide you with a positive experience!
Very knowledgeable on services and products. Desi gave us the tour and she was very friendly!! 5 stars all the way building is very clean!
Hello Roxana, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Hello Andru, your feedback is highly appreciated. Thank you so much for the review!
Desi was great to work with, highly recommend.
Hello Nina, thank you so much for your feedback! We appreciate you sharing your experience with us!
Just met Desi. Now I fully understand why she gets so many great reviews. Totally satisfied with everything she did helping me get a storage unit. Glad I chose US Storage Center in Fridley.
Hello Mark, thank you so much for your feedback! We appreciate you sharing your experience with us!
Desi is very thorough and gave us great direction. Nice clean facility!
Hi Craig, we are thrilled that you had a positive experience with us!
Desi has been a wonderful lady that has helped me get my storage unit ready. Very kind and helpful! Do recommend!!
Hello Sel, thank you so much for leaving us a great review!
Hi, Denito. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
I showed up right before close and the office was basically closed already even though I called before hand and the service center told me it was OK. Desi was still very understanding and patient with me and the US Storage process with new customers. Thank-you
Hello Nicole, thank you for sharing your experience with us. We appreciate your understanding and patience.
Desi was very friendly. Storage unit clean, good prices. Would recommend!!!
I giggled then I googled, boom!
Thanks for the positive feedback, Tina! We're glad to hear that Desi was friendly and that you found the storage unit clean with good prices. Feel free to reach out if you have any questions.
Nice and clean . The employ was very nice
Dessi was extremely kind and patient
Great prices
Thank you for your help
I was very pleased with the service that we received from Desi. Very bright, bubbly, friendly professional and very helpful. Such a sweetheart.
It was really easy to rent a storage unit online. Then, when we went in for the first time, the experience was great! We were walked through how to access the facility, how to get to our unit, and the hours were clearly explained.
Jennifer was very helpful and wonderful to work with. Storage units are nice and clean. Nice setup.
Quick help to get the right unit
Easy in, easy out. Desi is wonderful to work with. I like it.
Very pleasant experience, professional people (Desi), and super clean facilities.
So nice to be treated like a valued customer now a days rather than an inconvenience. The place is clean and well run because they take pride in their work and facility. Top notch.
Desi, did a great job with the rental. She keeps a clean facility and I will definitely refer people to US Storage.
Desi was excellent at finding me the right locker and explaining everything very nicely. Great service!
Desi was great , she was very patient and was able to assist me with all my needs . Thank you .
This place is spotless, friendly and informative staff. Highly recommend!!
Desi was very informative, and provided great customer service!
I would definitely use US Storage in future if needed. Desi is a friendly and understanding and very polite worker that checked me in. She made it easy and smooth. Plus her facility has always been clean.
This facility is well maintained. It’s reassuring knowing that this facility has good security and alarm protection to keep my belongings protected. Desi was a tremendous help in finding the unit that would be a good fit for my storage needs. The sign up process was easy and quick.
Desi and Devon were both so helpful and patient. The storage facility is very clean and safe. I am very pleased with US storage centers. Excellent experience.
Very friendly, spent time with us, answered all my questions and had some good advice. Desi?
Desi is absolutely amazing. Great service always.
The online process was so easy! I rented a unit from the Fridley location and Desi was FANTASTIC! The process was so easy and simple through and through! The location is very clean! Would absolutely recommend renting a storage facility from this location and from this company as a whole! Really good prices as well!!!
Desi is amazing. She is good at what she does and is patient and thorough. Thank you Desi for helping me get a storage. I appreciate your hard work
Excellent service all around. Rented for 2years until we purchased a house. The location manager was exceptionally helpful and knowledgeable about their product and service
She did an amazing job explaining how things are done and how to do everything. everything is clean and getting in and out doesn’t require to get out of the car, which is amazing, I just use the app. Highly recommend.
Desi was awesome good management t..
So far everything is going well after a month here.
Storage clean.. smooth process.
Very clean facility! Great staff!
Very clean and very helpful and polite.
Desi was great! Getting checked in was easy and quick!
Awesome experience. Desi was amazing. She was knowledgeable and assisted me with care and assure I was satisfied with the service. I recommend this location to everyone. Great service, thank you Desi!
Super awesome service! Very helpful and kind! Thankful to the manager for rebooting up her computer right before closing to help my son get his storage unit. More than helpful and GREATLY APPRECIATED!
Came in close to closing and she was still willing to help me out, very much appreciated, I was nervous I wouldn’t be able to make it and she helped me out quick and easy, thanks again!!
I love this storage because of Desi . She always say nice things and keep business clean especially the bathroom
I had an absolutely wonderful experience at this location (:
High quality service and very simple.
Desi was the best pacient with my deaf client and shared all the great deals!!!
Desi was ready for me before I arrived to pickup my keys. She was attentive to me as she explained all that I need to know regarding access. Outstanding customer service. Thank you, Desi.
Really nice facility, very clean secure building. Desi, is very professional with great customer service skills, would definitely recommend if you are looking for a good storage place.
Amazing staff!! Clean & well taken care of facility! Simple check in process & there's even a bathroom available during business hours 😁
Nice Lady , Wonderful Service
Desi helped us get squared away. Smooth transition so far!!!!!
Desi was very helpful service with a smile and doing a great job at the site
Desi was very patient, friendly and helpful.
This will be my second time using this storage facility once in 2019 and then fast forward 2024 both times have been absolutely amazing smooth reasonably priced and just the amount of room I need. I had an emergency situation which caused me to need the unit in the middle of the month and it was worked out for me and I greatly appreciate that. I absolutely have to give Desi her flowers she was the person I worked with both times and I cannot give her enough thanks praises kudos however you may want to phrase it she is amazing!!! I'm so glad I got her for a second time because we have history and even though we haven't seen each other in years she remember who I was and was more than happy to help me find another unit that suited my needs. She made sure to explain all the steps that I needed to take to enter my unit she walked me to my unit made sure that I knew how to use my key also my keypad and code she made sure I knew how to do that and set up my automatic payments all in my initial visit. I am all moved in and I could not be happier. I would always recommend this storage facility if someone needed it they have different sizes the hours are nice it's indoors there's so many perks
Desi was super friendly and very helpful, we were pressed for time and stressed, and she made the whole rental process easy and straightforward. The unit was exactly as promised and very clean.
Desi is nice. Nice to meet her.
Friendly makes for a welcoming atmosphere
Very friendly and outgoing. Was very knowledgeable and helpful. Thank you!
It was simple and good price
Great location and I like how I am able to pull in to the building. Awesome customer service by Desi!
Desi is very nice and friendly. I would recommend this place
Desi was amazingly helpful during the lease process! The facility is super clean and easy to access. I highly recommend!
She did great help me a lot
Easy doing business with US Storage. Smooth process setting up agreement. Never any problems accessing storage. Easy termination.
Desi is absolutely amazing 💖
Desi was absolutely wonderful with helping us get a unit. I was a bit nervous coming in because I didn’t know exactly what to expect, but she made everything super easy and painless. She was absolutely wonderful every step of the process and I’m so glad that we had such a kind person to help us out
Desi did an absolute amazing job, knowledge able, fun to be around just had a really good experience with her
Had a wonderful experience with desi she had helped my grandparents and had great service and also helped me with great service as I inquired on a unit myself
Very helpful and kind staff. I would definitely recommend this place!
Such a warm and lovely experience. Staff were thorough and attentive to all of my questions. I feel good about leaving my stuff here...for now.
Secure and clean! The staff were very helpful on the phone and in person. I have had all my questions answered in a timely manner, and everything was fairly easy to navigate in the whole process. So far I’m satisfied with this experience.
Clean and professional. Very secure.
What a wonderful experience! Ms. Desi was professional and knowledgeable, she gave us facility tour which was very clean and demonstration of the locking mechanism, which we then replicated, very cool lock system. We look forward to a very positive experience.
We were one of the first customers of the newly opened Trojan Storage in Fridley. It was very convenient. The facility is very clean and safe. The staff was very helpful and friendly. I would definitely recommend Trojan storage to my friends and family.
March 2024 - we are back! We needed a storage unit again and came back to US Storage after having such a great experience previously. We worked with Desi today, she was very friendly and helped us get everything all set up.
We moved into US Storage yesterday night. Desi was very helpful with the paperwork and showing us around. The units were very clean, secure and updated. The whole places smelled great! So far, we are very happy with our decision. Thanks for a great move in experience.
Desi was awesome and very helpful.
Desi the Manager at our shed is the bomb
Desi is one of the best managers to work with I really the best 👌
I was here five years ago and the same young lady who was there then is still here. Desi even remembered me! I love the atmosphere and fun attitude she has and have shown. I would definitely recommend this storage unit. Keep up the good work Desi.
Desi assisted me with the best service. Great communication, great environment, and Desi is my favorite!
Great service. Easy to talk to.
So amazing place and very clean. So friendly and helpful people
Thank you 💚🙏
Desi is amazing she’s very helpful! 5 stars
I had a very good experience....Desi was very professional and friendly...I would definitely recommend this place to others
I came in to set my unit up that I had rented online close to closing on evening. Desi was awesome and went above and beyond to get me taken care of. The place has had a few upgrades since last time I had rented and she made sure I had everything I needed.
Thanks Desi for helping me get settled!
Absolutely amazing customer service. Front ladies Devon & Desi are phenomenal. Thank you for making this an amazing and smooth easy move for me. Much appreciated.
Desi was great! Very informative and kind
My experience so far has been great! Desi is so personable and helpful with all the paperwork and the ins and outs of the building. Thanks Desi! 😄
Desi made the move in process easy. She showed us the unit and made sure we could use the cylinder lock! Very chatty. Answered any questions we had.
I checked out a couple of storage places which were not very well maintained & were difficult to talk to but then, I came across US Storage Centers. From the first moment I walked into the office, I was warmly greeted by Desi, the manager. She was a good listener and asked the right questions and helped me decide what size I needed. After the tour of the clean storage center and learning of the discounted pricing, I knew I found the right place. I was impressed with the management & customer service and would highly recommend US Storage Centers. Thank you, Desi!
Stopped by today to start my unit rental. Desi is the property manager and was wonderful in helping me with the paperwork and autopay. She reviewed all the entry/exit procedures with me and showed me around the facility. She put me at ease as a first-time storage user and is very knowledgeable!
Clean, temperature controlled, nice staff!
Great! Storage units are locked up in security building. Is a very nice storage place for all needs big or small! Desi was very professional and answered all my questions before I could even ask them. 100% best storage I have found yet.
You can tell Desi cares about the cleanliness of the facility, she made the process of getting my unit super fast, easy and descriptive. She's the definition of "fit for the job"
Desi made the process enjoyable - she was extremely friendly, efficient and helpful. We picked up our key and saw our climate-controlled locker; entire process took 15 minutes. Facility is clean and only 8 years old. Your stuff is safe here 👍🏼
Great experience and wonderful customer service from store manager!
A very clean, well maintained site and staffed with nice ,courteous people .
Great location, off of any big highway. Desi is a good contact person. She keeps the facility clean and is very easy to work with if I have a question. Very satisfied.
Great service!! Informative and professional representative (Desi).
Your facility is always clean and lighting is very good. Carts are available at all doors making it easy to enter. Desi makes the process easy to pay and answer any questions we might have. It is a smooth and easy process.
Desi was very professional. The system has some difficulty but still got a storage on the same day.
Right off the bat, Desi was very helpful and provided great customer service. She answered all our questions and helped us take a big step! So appreciative.
The experience of renting was incredibly simple and easy. Desi walked us through every step of the way, and was a delight to work with. I would highly recommend this location for storage.
Desi was very helpful and knowledgeable about the size unit would best suit our needs
Would definitely recommend friends and family to go here for storage needs
US Storage Center in Fridley.,MN is maintained and great and customer service is superior
Just moving in. I’m very impressed with the facility and Desi has been great to work with!
Desi is great and very helpful. She answered all my questions and made the whole process a breeze
Wonderfully kept up facility. Lots of carts available for use.
Just needed to rent a small storage space for a short time. Desi was very helpful and knowledgeable when explaining how everything works. The facility is very secure and clean. Thanks again Desi!
Having never rented a storage unit before, the process from beginning to end was easy and simple. I was able to make my initial payment and sign the contract in advance over the phone.... The building is designed to drive your vehicle inside so rain, snow and heat are not an issue. It takes a secure code to enter the building..... I liked the the unique lock for the units, which makes it impossible to use bolt cutters. I use the Fridley location which is close to Central Ave (65) yet in an area away from heavy traffic...Last but not least, Desi, the office manager, was very courteous and professional. She made it easy to understand the process. And, I was pleasantly surprised at the rates which are very competitave and affordable. I highly recommend this storage facility.
Thanks for all the help! Love the set up of the storage. It's very convenient in all kind of weather!
I had another great experience at US Storage Center today. We have used this facility for five years and always had positive interactions. Desi the property manager is always very friendly and helpful.
We have used other storage facilities and have never had a good experience. We love in cleanliness and security that USSC provides. Thanks for the great job.
Very good experience. Makes everything easy and simple!
Clean, secure, and friendly staff👍
Desi was so helpful in helping me secure the perfect storage as well as walked me through everything I needed. Highly recommend this place as well as the great staff!
Desi is great! I just met her for first time. I didnt know anything about the process for renting storage space and she made it simple and easy. I could have went with either of the other two options down the street. But Desi works here!! She keeps the place military clean!!
Needed storage for making a move and selling the home. Desi was very friendly and anyone can see she takes excellent care of the property. The place was spotless and she does not allow food & beverage (except water) which helps keep the place clean. All units are housed in a nice temp-controlled building w/ auto turn-on lighting. There are 3 medium to large size moving carts available which is very convenient. The elevator is large enough to accommodate a King size mattress. Moving trucks cannot drive in but can be parked just off to the side of the entrance which is fine as there are the dollies available to move items in and out. The only issue I found was for those who prefer to drive-in and park right next to their unit. The width of the drive-in area of the facility does not accommodate for them to always have access when all other renters must park within a few feet of their unit. Desi said it is "hit or miss" for them. If you are paying premium price for convenience of having a temp-controlled unit right next to your vehicle you may want to check other facilities first unless the price and location is better here. It's typically quiet and drive-ins don't stay long thus shouldn't be too bad a wait if arriving during a busy time. Rest assured, Desi would not allow anyone blocking you to be very slow or hang around while you wait. She's very on top of things.
Great customer service! They answered all of our questions .
Super clean and most important They always have dollies to move big items .
Desi gave me a giggle! Awesome customer service! Helped me get all set up in a snap!
The US Storage Facility in Fridley, MN has been positive, staff is friendly and cooperative. Facility is easy to access and clean. I have never had any trouble bringing or removing my items from the storage units.
Was looking for a storage unit to store some furniture while I was looking and came across this Storage area. We were greeted by the property manager Desi.
Desi immediately helped us upon arrival. She was very kind and nice and very knowledgeable at her job.
With her help, we checked in, looked at the storage and booked it in less than 30 mins. Much love to Desi for making this simple and easy.
Desi was an amazing help. Made storage process really easy for my first time. Thank you! :)
It was a great experience and answer every question
I like the location. Havent rented anything yet though.
Desi was very helpful, knowledgeable, and kind. Highly recommend!
U.s. storage a great and friendly place to leave your extra lugga
I rented a main floor unit for about 18 months. I frequently stop by to add or take things out of my unit and the facility was always easy to access.
She's a amazing person very friendly and the place is very clean and secured
Clean and secure. Staff were extremely helpful!
Awesome staff, especially Desi! Very clean, organized environment!
Excellent customer service too! Highly recommend!
Desi was extremely helpful and informative, would definitely look forward to working with us storage and Desi in the future.
Desi is very fridley and helpful
Great customer service always from Desi!!! It is a
very clean and safe facility.
Keep up the good work!!!
Lisa Fuerstenberg
It is an easy process, easy access and secure
They are so friendly and a good price. I like that the units have alarms on them.
Had a wonderful experience with Desi. She was very helpful and made me feel comfortable.
Had great service had Desi help us she is very helpful
Desi was incredible! This gal deserves a raise!
Desi is amazing! Very professional, friendly. Storage and facility easy to access, clean and great price.
Very clean place! Awesome management. Great deals. Highly recommended
Desi was so amazing she explained everything was extremely incommodating
Desi was SO thorough and walked me through every step of the process, made everything make sense. Thanks so much Desi!
Desi was very friendly and helpful throughout the whole process. I was going through a rough time and she let me vent to her without judging me. She helped me decide which storage unit was going to work for me and was gave her honest opinion. I’ve been renting since August of 2022. Desi is great in customer service and I would work with her again if I need a space.
Desi has been great she helped me get 2 good units. Thank You Desi
Desi is awesome. Very nice and professional.
Excellent facility. Excellent customer service. And Desi makes it all easy and is super friendly and helpful.
Highly recommended.
Easy process and Desi has excellent customer services
Debbie was professional and polite the entire time! We recommend her!
I was having a rough go with having to move . I was taken care of and got a great deal on exactly the storage garage I needed. And was treated very well I would recommend this place and the manager as a place and person to do business with !!
Fast service and easy to get into.
Desi is awesome and a great help
Desi was professional and polite the entire time! We recommend her!
I had a great first experience and got locked in to great deal compare to other storages. Everything was explained perfectly and I would recommend for other to try out US storage.
I have had nothing but good experiences with the staff here. This will be my 3rd unit first two were set up by Desi, and the most recent was with a young guy named Yuri, and dude was smooth, he was polite, honest and upfront. I showed up right as he was starting lunch, and he quickly offered to help me in spite of the fact I was ruining his meal, he asked me a few questions about what I was storing and told me he would work up some options and i could go to my other unit to work and he would come find me with the results, which was perfect because I was on a time crunch which he could tell. A few minutes later he tracked me down and showed me a unit and laid out a few different options in regards to size, 1st floor, 2nd floor, xx dollars etc.: It didn't take more than a minute for me to decide because he found me exactly what I was looking for and I mean exactly, and he knew it, but he didn't beat me up on the price which happens a lot in sales when one party has what the other wants they tend to jack the price up and i hate that . Yuri didn't jack the price up and gets my respect for that and definitely earned the first shot at my business in the future as well.
I feel great about it. Great staff the units and building is always clean and carts are always available. I've never had any issue's.
I was a tenant for ~ 18 months in two different units. The technology and door codes always worked, and I appreciate that this company includes off-hours access in their standard rate package.
Desi is a Swiss-army-knife of a person! She knows contract law, technology, the facility from top to bottom, and how their systems work. I have seen her excitement over charitable donations and sadly, even having to remove graffiti. She is an invaluable asset to this company and its clients.
I checked out yesterday. Thank you US Storage and Desi!
Desi was so awesome! Easiest experience getting checked in, getting my keys, and finding my unit! Even staued while I practiced the lock :)
It was pleasant and took great care of me very efficient and it was a great experience thank you !!!
Great experience at this storage center. Desi got me all set up with my new unit. She is awesome! Answered all my questions and thoroughly explained the details and the terms. Very easy and straight forward. The facility is very clean, and very safe. Both are important when storing goods. The facility is easy to navigate as well. Overall, great storage center. I highly recommend it!
Desk is super nice and super prompt and knows exactly what she’s doing. Great service!
The facility is clean, secure, has easy drive inside access, and wheeled flats available. Desi is a wonderful person to work with! She offered personalized advise in regards to my immediate storage needs.
I buy and sell abandoned storage units from various storage centers in the surrounding cities of the West Metro MN area and came across a unit for sale at this location. I won the auction and picked up my items this past Thursday, and I was pleasantly surprised by how organized, clean and well mannered the staff was… as most storage facilities can be a nightmare. Desi was the manager on duty (& the only manager) and she was amazing! She was very knowledgeable about unit sales, buyers/tenants rights, measurements of the dock area and entrances for unloading/loading and answering any and all of my questions! I would highly recommend my reseller friends & locals to utilize this facilities services. You won’t be disappointed regardless of your reason for visiting :)
An awesome place. Clean, safe, good climate control, very helpful staff.
3 years later and I’m back again. The facility is just as clean today as during my last use 3 years ago. So awesome to see Desi still managing! She was friendly and efficient in getting me setup again. Thank you! I can whole heartedly recommend US Storage in Fridley.
Nice and clean and well run. Desi does an excellent job running the facility. I highly recommend US Storage of Fridley!
I have used this storage facility 2x and have been pleased with the staff here. I talked to Desi recently and she was very polite, informative, and explained everything clearly. She also sought out to make a personal connection instead of just focusing on the business aspect. Highly recommend!
Very clean storage facility. Very knowledgeable, friendly and available staff onsite. The site is very secure with the system for entering and exiting the facility. I will always look to US Storage for future storage needs.
Clean convenient safe place to put your stuff
Des was so amazing to help us find a storage and giving us all the information we needed. The place was super nice and clean and is a very secured place.
Had to get some temporary storage as we just moved here. Check in was simple and staff was very nice. Unit is exactly what you would expect from a storage unit.
The property manager Desi was super friendly and very helpful. She explained the charges and everything in between in details and answered all of my questions with a smile.
Desi was awesome. Answered all my questions on the phone. Went up the next day and transferred to a larger unit. Excellent customer service!
Great customer service, Desi was very friendly and helpful. The building and storage units are very clean and well-maintained.
PJ was the best. Hands down. I had the best service for someone who has never had a storage room before. Friendly and very understanding
Great place, very helpful
Never had any issues here
Nice and clean place. Staff is sweet and awesome.
The staff at us storage centers for the above and beyond all tasks. The facility is clean, professional and has easy access not to mention climate control units. I highly recommend if you're looking for a storage locker to check out us storage centers
Great service with a smile! Really appreciate Desi’s customer service and helpful hints.
Dessi was so sweet an helpful. Explained everything in perfect detail an made me feel like my belongings would be safe an secure here!
This is such a great facility. It's so clean, so well managed, and staff is fabulous!
Desi is so nice always answers my questions and has been helpful.
The staff here are extremely nice and friendly. The building is very clean and well maintained!!
Desi and PJ were great and super helpful! The renting process was simple and I am very satisfied with my decision to rent with US Storage Centers :-)
First time renting a storage unit. The lady that showed us around was very detailed and friendly.
Desi is amazing!! Great deals, clean environment, and respectful people!:)
Desi is awesome and super friendly.
Update: just moved out and they were amazing every step of the way.
Staff super nice. Easy access but secured. Everything we needed. Thank you
Hi Thomas, thank you for taking the time to rate our Fridley facility. We'd like to hear more about your recent visit and learn how we can improve your storage experience. Please email
[email protected] to further connect. Thank you.
Great storage center. Wonderful, friendly, helpful staff. Always clean, well lit, safe, and easily accessible. Just moved out but would definitely use again.
Desi was awesome! Very helpful!
I love coming here for all my storage needs. The staff is great and the price is right.
I feel great about my US storage experience. The staff is always excellent ( especially Desi and PJ of the Fridley location). The facility is always clean. They are totally upfront about all their pricing. I would highly recommend this storage facility to anybody looking for a storage unit. In my opinion it's far out does any U-Haul storage or Acorn Storage I have dealt with.
Service was great and the facility is very clean and appears to be quite safe and secure. Desi was very helpful in explaining the rules and requirements and answered all questions I had.
The customer service at this location is superb. The facility is super clean and safe. Desi was a great help to get my storage set up.
Desi was great!!! Loved the conversation, was very helpful, and friendly. **********
Great place & prices THAK YOU PJ & DESI
Desi did a good job explaining the storage rental process, was very patient in showing me options, and was genuinely interested in how to solve my needs.
I was impressed with how clean the facility is…from the drive-in floors to the unit doors. I feel like my storage items will be safe and clean in this facility.
PJ & Desi are awesome; great customer service and clean facility.
Today I had the pleasure of renting a unit from Desi Stark, the property manager. It was a delight to work with her. She is very knowledgeable, helpful, and friendly. I've rented from other places before, but this is by FAR the best experience. The property is clean, and well maintained. I would recommend US Storage Center on Central in Fridley to everyone !!!
Awesome customer service and very clean!!!!
Desi is so helpful and she keeps the place very clean.
Desi was really helpful and worked with my specific selections. She gave a white glove service.
Desi provides great personable service and the facility is always clean and maintained. Easy access to your storage units. My parents and my family each have a unit there.
Desi was a big help! thank you!
Great customer service, very helpful and knowledgeable
Desi was AMAZING! Very knowledgeable and friendly.
Cannot say enough good things about this place!!!
It's always clean and well maintained- none of our precious items even got dust on them (although we were adequately warned to cover things we didn't want to get dusty due to the routine cleaning of hallways and such). I always recommend climate controlled storage but this center specifically has great hours, never seemed too busy, always had large carts available to move our stuff, and management at this site was phenomenal to work with!
Made our transition from moving from one home to another a MUCH better experience and so much less stressful knowing our things were safe!
Would use this storage center again in a heartbeat ❤
I started renting a unit when it first opened under the name Trojan Storage. I couldn’t find a better facility.
Desi and PJ have worked very hard to keep this place clean well maintain if you have any questions or interested in a unit they will sit down with you to see what best for you.
I feel safe when I’m there the lock system all the cameras the lights system always works.
Thank you to Desi and PJ for being so helpful and keeping the building clean and Safe.
Fantastic experience! Thanks, Desi!
Super informative and helpful! Desi at the front desk walked me through different sizes and options, I was in and out within 20 minutes.
Great experience!
Warm and welcoming atmosphere, clean as a whistle and neat as a pin! Highly recommend this place!
Desi was so informative and made a stressful situation a lot easier!
Desi and US Storage have been awesome to work with. They helped us out when we needed some extra space on short notice and have been nothing but wonderful ever since
Excellent storage facility. Very clean, secure and a great staff.
Super friendly from the first time I called, all the way through the process of showing the unit to completing paperwork. Everything was clean and well maintained, and I feel good about renting space here.
This is the best place ever to store your stuff. Desi does a excellent job, place is always immaculate, my belongings are safe and she has excellentcustomer service skill. PJ welcome aboard. Your doing a great job too. These guys deserve a raise and bonus. Thanks for being so nice you two and working with me after I lost my job last June :)
Simple process to reserve/rent a unit. Very friendly and helpful staff with robust data privacy practices. Facility is clean, well-lit, nicely climate controlled and secure. I rented a unit on the 2nd floor - elevator is spacious. Available 4-wheel carts made moving my items in quick and easy.
Not very busy, sometimes I pull in to unload stuff for my unit and there may be one or 2 other cars in there as well but they are usually in and out.
Pj was amazing! Best customer service and best prices!!
PJ was very helpful and guided us through which units would work best for us by giving us an informative tour. PJ was patient as we made our decision and signed us up quickly to reserve our unit! Would recommend
Pj was awesome. Great prices
My experience with U.S. Storage was very good. Desi was very helpful and friendly. I would recommend U.S. Storage Centers to anyone looking for a storage space
I have been with U.S. Storage in Fridley MN, since they took over from a different franchise several years ago. My experience here has been outstanding. The staff have gone the distance to meet every expectation often before I even think to ask. The entire facility is spotlessly clean. They supply a variety of carts, handtrucks, and dollies to assist moving items. The front office sells most common items you may run short of when packing and storing things. The entire facility is located in a safe location and a fair distance from the threat of Urban unrest. I am a former military officer and moved here from a large house. Everything I own in the world is in this storage except for what is in a small apartment in Mpls. I have complete confidence in U.S. Storage of Fridley and in the people that maintain it. Top Rating, 5 Stars. -JB USASF Abn, 1st SOC
Desi was a great help! Painless process!
Great service and great prices.
Excellent customer service from Desi!! Great secure clean facility and cheaper then public storage. So glad we found a nice place for my elderly mother's things when she downsized. Very happy with the overall experience.
Desi was amazing! Was in and out super quick!!!
Amazing customer service... professional phone calls, accurate information, patient with questions. Clean facility with elevators and carts available. No hidden fees or requirements.
Desi is great and makes sure everything is clean and Covid-safe.
This place is very professional, very clean and staff was helpful.
Pj , was great !! Clean location!! Very helpful
Had a great experience renting space from US Storage. Desi was friendly, showing us a space that met our needs, explaining the terms of rental, and answering all our questions. The space is clean and climate controlled. The process was easy.
We had a great experience at US Storage. The staff was welcoming and helpful, especially PJ in the Fridley location. This is what I call quality customer service. She open the door to the office, which is amazing especially in this time of COVID-19. She showed me several storage spaces because I was not very comfortable with the choice I made online a few days before;I wanted something larger and closer to the unloading door. She made that possible. She explained all the policies very clearly, and was patient with all the questions I was throwing at her. When the truck arrived, she ensured that they parked accordingly and was very professional in talking to the company's truck driver. She also made sure carts were available and even brought us some. PJ went above and beyond! This is the very best service I had in a long time! Also, the place is clean and feels safe. Highly recommended, thanks to PJ!
1st time getting a storage unit. Property Manager Desi helped me out. She was very kind and patient via phone and helped answer all my questions and went through how it works for me. It was very helpful that the website was clear as well. I would recommend this place to any of my friends.
Desi was very informative and helpful! The building is very nice, well lit and clean. Moving carts are easily accessible, as well.
Desi was great and very professional! The storage centers are brand new very nice. I highly recommend you US storage, Fridley!
Desi was awesome. Super helpful and very friendly and professional. Top notch and will highly recommend her to anyone!
Most secured place ive been. No worries
First of all, the expert greetings that I
received.
I lost my storage key in the parking lot
of the business, and was promptly called to
let know that they lost.
I could have lost most of my belongings
Thank you for your time and help.
Sincerely,
Donnie Andrews
Nice staff, clean storage and reasonable rates
Desi at this Fridley location made the process very simple. Answered all our questions and was very professional.
Desi is the best! #DaBombDotCom
Desi didn't fail me, SHE IS AWESOME 😊
Good Service given. I am appreciative.
Pj was awesome the best service ever, I would recommend US storage to everyone!
THE BEST!
Desi is great to work with.
Felt welcome immediately and Desi was great to work with and informed me of all the options. Very comfortable atmosphere friendly and affordable.
Desi is super friendly, gave me all the relevant information and patiently waited for my wife and I to hash out this major decisions 😂. We rented two units same day 😃
Love the place! Awesome staff, great price, and good location for our new place.
I was in a tight situation when it came to finding somewhere I could afford to store my extra belongings, I came in looking for a storage unit that was within my price range and Desi was really welcoming and helped me out immediately. Desi got me a great deal on my locker and I can now relax knowing I wont go broke while storing stuff and more importantly I can relax knowing I wont lose any of my belongings.
Great service!!! PJ is awesome! I'd recommend this business to anyone. Check it out.
Desi was very informative and friendly... the leasing experience went very smoothly with everything was covered in thorough detail.
Pj was the BEST AT explaining everything and quieting down my anxiety about this whole process. If you are in need of a CLEAN,CLIMATE CONTROLLED INDOOR STORAGE FACILITY WITH REAL SCEURITY AND PEACE OF MIND AND SECURITY TOO.LOOK NO FURTHER AND COME TO YS STORAGE IN FRIDLEY MN .
Thankyou again PJ
PJ was great to work with. Easy set up and a great space, especially for the price. Highly recommend.
The property manager Desi was great! The storage facility was perfect and the customer service that Desi provided was awesome!
Desi was fantastically helpful in getting me set up. The facility is clean and easy to navigate. Highly recommend!
Desi was super helpful. She showed me around the building and showed me the storage unit I was looking for. She is very friendly and open. Very professional company.
The service I service I received at this facility was incredible. The employees as awesome, humble and very patient with their customer. Special thanks to employee # 1 PJ for a great customer service. You y’all deserve 5 star.
Easy and priced right. Desi was super helpful, thank you
The staff was extremely helpful, informative and had excellent customer service skills. The site was pristine!!
Pj is great to work with to us about different sizes , clean and safe for my stuff .Thank you .This is the place to go.
Pj was awesome , kind , friendly customer servoce ,helpful and honest . Thank you Us storage . God bless
Our experience with Desi was fantastic! This was our first time getting a storage unit, she was very kind giving us all the information we needed. Highly recommend going here, Thank you!
Desi was extremely nice and helpful at showing us multiple units that would meet our storage needs.
I booked to move in my unit on a Sunday, which I didn’t pay attention to noticing they were closed. I called and spoke with a representative who contacted the property manager and she came all the way out, on her day off, to let me in my unit. Also I got an amazing discount for 2 months and a HUGE storage space ☺️
Desi is very friendly and super helpful. The facility is clean and easily accessible. Couldn’t have asked for a better experience with my first storage facility.
Decent prices, clean facility. It's a storage place. So not much else to say about it.
Great customer service very helpful I tried to get my big golf cart through the halls and had lots of help. Pj and Desi were great to work with.
Great price, convenient location, and access hours. Desi the property manager got me in and out of there for registration - very quick and pain free.
PJ was every professional and helped get the best rate on my unit.
Great advice from desi on getting a correct sized unit. Wonderful atmosphere!
The advocate PJ at the front seat was amazing ! Relieved so much stress and gave me a heads up on other offers in the building ! Highly recommended and very professional .
Pj is great with a great price and great customer service . Outstanding Storage & Clean ,Secure.
US Storage is the cleanest and friendliest storage facility I've ever rented from (and I've been in a few in my time). I would never change and highly recommend it to anyone looking for a GREAT STORAGE and VERY REASONABLE in prices! Check them out!
Great place. Desi was great answered all my questions and I rented a unit Thanks!!!
Desi is awesome very friendly and knowledgeable
Excellent staff, PJ was awesome helped me register and explained how the parking space works, aswell as telling me the rules and benefits of working with them. Overall great place.
Pj & Desi are awesome ,clean ,great deals . Thank you
Best service you could ever have; I recommend to any and everybody. They truly take care and appreciate there customers.
PJ was friendly and very knowledgeable! Clean facility and simply layout to easily get around!
PJ and Desi are the best. Pj was so helpful getting me into my space. Very welcoming an friendly. The property is so clean and well kept. Would not go to any other storage company after this.
PJ was very professional and thorough showing us the units, explaining the charges and making sure we understood everything. The facility was well lit, secure and clean. We rented a unit on the spot. It was heads and shoulders above the other locations we looked at.
Pj is amazing . Great place to be ,clean.
PJ was professional, thorough, helpful and friendly! A clean and secure facility.
Pj was awesome. His customer services was extremely appreciated.
PJ was awesome she was very helpful and explained everything
PJ & Desi here are exceptional. They go thru Every detail possible Very Friendly Very Helpful would recommend to every one that needs storage.
Pj Chatman was very professional, kind, and helped us out very well!
I really appreciate the service from your guys it's very wonderful and employees are great
Desi was very nice in helping us out today and showing us everything. Thank you!
Desi is incredibly professional, knowledgeable, helpful, and friendly!!! Thanks Desi for all your help!!!
Wonderful storage facility!!
Wonderful assistance .. easy process!!! Will use again!! Thanks !!
We have had 2 units here for a few years now and we have been very happy with the space, the accessibility, the price and the staff is excellent. The addition of more large carts is a HUGE plus! Lots of carts for moving stuff. Our units are on the 2nd floor and we have never had any issues getting up and down with the large elevator. My only wish, and it isn't worth dropping a star in my mind, is that the drive thru was taller to fit a moving truck. Plenty of space for Pickups, SUV's, etc so we have always made it work. The max height of a vehicle in the drive thru is 8 feet (in case anyone was wondering). We have had many storage units at a variety of places and his has been the best experience.
I have had a unit at US Storage for some time. They really take care of their customers. I feel like I'm talking to family when I call them. If I ever have a problem, they are willing to work with me. So helpful and friendly. I do appreciate having a place I feel can keep my belongings safe and secure, so thank you.
The staff and management are great. They have a system, and know it well. Way cleaner than any other storage facility, with the same setup, that I have been inside. Definitely a great choice for storage services.
I've needed somewhere to store some furniture for the last couple of years and this place has been great. Friendly staff in a convenient location. Temp controled, Highly recommend them!
Visited the Fridley site today. Desi was the employee on site. Found her to be very helpful, friendly and professional. We were moving storage units. Desi answered all our questions and more. Great Job Desi. Thanks.
Very clean and well kept property. Friendly and professional staff. Very comfortable storing my belongings here. The security measures in place at US Storage Centers in Fridley, are different from other storage facilities. They put a little extra into making sure what is kept there stays there safely. It's nice not to have any doubt, I know I picked the right storage place.
Great customer service!!!
Super Helpful and Fun! Made the experience less stressful that expected. Clean and Safe!
Excellent storage facility with easy moving experience. Plenty of carts, great elevator, nice and cool in the summer/ warm in the winter, good lighting in the halls, and new owners. Easy entry with no pre-gated experience. Just drive in, unload, drive out the other side. awesome!
Desi was an awesome help in renting a unit and the facility is clean and well organized.
I’ve had a storage unit here for a long time now and have been so pleased and happy with this company. I’ve had storage units elsewhere (including Public Storage) and US Storage is the best experience I’ve had. The prices are about the same as anywhere else if not slightly better, and they have EXCELLENT discounts you won’t find elsewhere. Friendly, personable, very helpful staff, and very safe and secure storage place. Only drawback is you can’t get into, or be in, your storage unit after 9pm, which makes it hard for those of us who work late into the evening. They should change it to 10pm. Very highly recommend!!!
Desi s is so sweet and understanding and was very helpful during a stressful time.
My experience has been great so far at US Storage Centers-Fridley. The facility is clean, secure, climate controlled and in a perfect location for me. All this at a fair price. As a bonus, the property manager Desi is awesome and she's helped me with all my questions and getting me set up with a unit that works for me. Thanks! -DJ
Nice place, friendly service. Been here for a few years. Although just got about a $20/month price increase notice. Started calling around and discovered that this place is now the most expensive storage in the area. Unfortunately going to look elsewhere.
Hi Gary, thank you for rating our Fridley facility. We appreciate your feedback. We would like to further connect to learn more about your recent experience with us. At your earliest convenience, please email us at
[email protected] with more information about your visit. We look forward to speaking with you.
Was there with my 89 year old mother, her needs were taken in to account. Staff was knowledgeable as to what to do so the experience went smoothly, clear instructions as to what I needed to do to use my storage unit. Yes, I am already recommending U. S Storage Centers to my family and friends.
Amazing place and outstanding staff!!so clean and safe!
Excellent and friendly staff! I have used their facility for years and highly recommend them. They have gone above and beyond the call of duty in the service they provide!
Super friendly staff, she was awesome! clean facility, and super prices. Best of all, you can drive into the facility to unload your belongings! They also use cylinder locks so irs not as easy for someone to break into your storage! Well worth the price (which is lower than most)!!!
Greatest storage unit in Minnesota
Desi is very friendly and helpful.
I have stored long term and been very satisfied. I did some checking of other facilities recently and nothing has compared.
The staff is friendly and helpful. Their care and concern has been a blessing.
I highly recommend!
By far this is one of the cleanest and most secure feeling facilities I've felt comfortable with leaving my things in the care of. The climate control is very comfortable, and accessibility is made easier with the provided carts and stuff to help move stuff in and out.
The staff is friendly, very helpful, and pleasant to work with.
Ten out of ten, will store again.
The friendly staff are very responsive to my questions- especially important since I’m currently out of state! Facility is kept very clean.
Here we are with heaps of stuff pressing down hard from everywhere, or do it seems. It’s moving time and family and friends are mumbling under their breath something about HOARDING! Not enough pain already RIGHT? Well people, God does answer prayer. US Storage in Fridley offers a beautiful sparkling clean high tech storage center in a safe location. Well guys, my STUFF is there now. Staff is GREAT ! I love the fresh, clean, spacious bathroom. I don’t even get grumpy when going back to get something. I declare myself VICTORIOUS ! My victory metal is the key to my storage heaven.
Friendly staff. Easy to access. Nice Neighborhood.
Clean and well-kept, have never had a problem. Love the drive-in!
I have rented 2 units in prep for a move. Desi especially has been terrific and helpful. She keeps the place clean and orderly and knows what she is doing to answer any questions. I love that it is climate controlled and my things are not damaged by changing temperatures.
very clean and staff so helpfull
Clean, safe and warm indoor environment. The staff are friendly. Also there is coffee in the office. Great facility and descent pricing.
Super clean and they are very organized. Best place I have ever used. Recommend highly!!!
This storage unit is super nice and clean and Desi is awesome to work with! Highly recommend!!!
Desi was awesome! She was not only of great assistance but very pleasant to work with. If my situation hadn’t changed I would continue to be a customer. Thanks Desi!😊
Desi has been so helpful and understanding! I lost my keys and she not only fixed my problem, but did so quickly and efficiently without making me feel like an air head! I highly recommend!
Lauren and desi was very great at what they do had done a great job we need more people like these girls in the business thanks
This is a wonderful storage situation. Superlative staff, safe and convenient storage and super clean facility. Couldn’t be happier!
Through rough waters during a windy move, then Viking/ now US Storage has eased the tension on my sails. With the cleanest, climate controlled, secure storage spaces I would choose them for any of your 4 season storage needs.
A special Thanks to the dedication of the storage manager Desi! The understanding, support, and communication she dedicates everyday is a blessing.
Thank you for the outstanding service.
Westley
Great customer service Desi is always friendly
Friendly staff and nice heated indoor facility with great prices too
Sarah and Desi are the best!
Super friendly and easy to get started
Desi (property manager) is extremely helpful and very pleasant. Storage building is well maintained and reasonably priced.
Desi and the Staff Do a Great Job Keeping the Facility Clean and Accessible. Safety and Customer Service are a High Priority they take Seriously🥇
Desi has excellent customer service. She respects her customers and very friendly. This place is clean and I will recommend it to anyone.
Desi showed me great customer service and she had a very nice attitude
Best storage in Minnesota!
Best of the best. Customer service is excellent. Always clean.
We used Trojan for our storage needs in 2016 because it was a heated facility. We were so impressed with Paula and the facility, that we are back again this year. She keeps the facility in immaculate condition even during the winter months, she is helpful, knowledgeable and always available. I have already recommended the Fridley location to a number of friends and family.
Hi Molly, We are SO happy to hear that you are a returning customer and that Paula and the facility were able to exceed your expectations of storage. Customers like you keep us going! We really appreciate your loyalty to Trojan Storage. As always, if you need absolutely anything, never hesitate to contact us at the site and we would be more than happy to assist. All the best!
The management is very professional, the storage place is always clean and I would high;y recommend it.
I chose Trojan Storage based on reviews I read from other tenants. Turns out all the good stuff was true, but more than I could’ve guessed.
Trojan operates with a solid business model: excellent customer service, a tremendous storage facility and very competitive pricing.
The day I went in to rent a space, I was greeted by the AWESOME Paula and the regional manager who was in from California. Both treated me like I was an old friend. To tell you just how committed they are to good business practices, the regional manager tried to talk me DOWN in storage size to save me money. I assured him I needed the 10x10 space and would fill it. But just the fact that he made a sincere effort to save me money was appreciated. And speaking of price, I did comparisons with other places in the area. Trojan won, but especially when compared with the amenities they offer.
Paula, the site manager, is an absolute gem of a human being. She is never bothered to answer questions and maintains the facility as if it were her own home. She and her staff clean all the time! Take a look at the on-site restrooms and tell me they don’t keep it clean there!
None of the staff’s friendliness is fake; it is genuine and sincere. They don’t mind stopping to visit, and always want to make sure everything is good with your storage and you, personally. Customer service like this just doesn’t happen anymore.
I really appreciated the ability to drive in to the facility on snowy or rainy days to avoid damaging my belongings. Very convenient and well thought out. I also was impressed with their multiple levels of security.
I have recommended Trojan Storage to others, and strongly recommend it to anyone in the area looking for a professional and friendly business to trust your belongings to.
Thanks, Paula and Trojan Storage. Your work is much appreciated! :)
Clean, friendly service, good lighting.
Hi There, We're sorry to hear that you did not have a 5 star experience with us. If there is something we can improve upon we would love to hear about it! All the best.
Hi Deborah, Thank you for your feedback! If there is anything we can improve upon we'd love to know more about your experience. Thank you and all the best!
Hi Darlene, We're sorry to hear that your experience was anything less than 5 stars. If there is something we can improve upon we'd love to hear more about how we can improve. Thank you!
Hi Christine, Thank you so much for taking the time to leave us positive feedback. If there is anything else we can do to enhance your experience, do not hesitate to reach out. All the best!
I've never had a need for a storage unit before, but I am beyond happy with my choice to use Trojan Storage. The customer service is top notch and informative. The space itself is clean, climate controlled, and roomy! We used a 5 x 10 sized unit and every bit of my belongings fit! If I ever need storage again, I wouldn't use any other facility.
Hi AA, Wow! Thank you so much for taking the time to leave us positive feedback. We are happy to hear that Paula and Jenny were able to provide an excellent experience for you and we will be sure to share your message with them. If there is anything else we can do to enhance your experience, do not hesitate to reach out. All the best!
Friendly, kind hearted, hard working women
Hi Maria, Wow! Thank you so much for taking the time to leave us positive feedback. We are happy to hear that Paula and Jenny were able to provide an excellent experience for you and we will be sure to share your message with them. If there is anything else we can do to enhance your experience, do not hesitate to reach out. All the best!
Very friendly helpful staff. Clean facility. Highly recommended!!
Nice people to deal with and very clean
This is a great place of business. They are honest and trustworthy. The storage facility is extremely clean, secure, and safe. I liked that it was heated this winter when I had to rotate sum of my things. I will use then again if I have the need.
Hi Nicole, We're so happy to hear that you had a positive experience with us! Please don't hesitate to reach out if there's anything we can assist with.
Abultly fricking vantastic
Thank you for the updated review! We wish you all the best and appreciate your business
If you are wondering if all these positive reviews are true - I can ensure you, yes they are! I decided to personally check out this storage facility after comparing prices/reviews online and everyone who has left praises is spot on. The staff is super nice/mega helpful and the facilities are clean/well kept - there is just nothing to complain about. Plus their prices are cheaper than most comparable facilities around. I am happy I found this place and a unit was available!
Hi Julia! Thank you so much for the positive feedback! It's always so great to hear that our hard work pays off and reviews like this one make us want to work that much harder. Much appreciated.
Hi Jathan, Thank you for your feedback. We would love to provide nothing less of a 5 star experience so if there is any way we can improve upon our service please don't hesitate to reach out and let us know. Thank you and all the best
The staff here is awesome. If you need a storage unit this is definitely the place to go. They rock 6 ways from Sunday
Hi Margaret, We are so happy to hear that you had a positive experience with us.We like to ensure that our customers are having positive interactions and seamless move-ins. Thank you for your feedback and if there is anything else that we can improve upon, don't hesitate to reach out and let us know!
Hi Tammy, Thank you so much for the positive feedback! We are always looking to improve customer service so any and all feedback is greatly appreciated. If there is anything else we can help you with going forward- do not hesitate to reach out. All the best
Clean, safe and outstanding customer service. Up front and honest about cost. I would recommend Trojan Storage!
Hi Connie, We are so happy to hear that you had a positive experience with us.We like to ensure that our customers are having positive interactions and seamless move-ins. Thank you for your feedback.
Clean, safe & reliable!
Hi Artiera, Thank you so much for the positive feedback! We are so happy to hear that you had a great experience. Please let us know if there is any way we can be of further assistance. All the best
Terry, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help.
Very well run. Clean!!!!!!!! Reasonable prices. Highly recommend Trojan Storage.
Joann, we are so pleased you enjoyed your visit to Trojan Storage: Fridley! We are always more than happy to assist you if anything else comes up. Take care!
We had a wonderful experience with Trojan storage as we went through the process of selling and buying a house. Paula was wonderful to work with, the facility was always clean, and we never worried about ourselves or our belongings there. We would absolutely rent from here again if the need ever arose.
Nicole, reviews like this give us motivation and help us ensure we provide high-quality care. We are so happy to hear that we were able to help you out with your moving process and provide an easy experience for you. We are always more than happy to assist you if anything else comes up. Take care!
Great setup
Hi Craig! Thank you so much for the kind words and for the feedback! Please let us know if there is any other way we can be of assistance going forward! All the best.
Great staff...very clean building.
Hi LeAnn, Thank you so much for taking the time to leave us valued feedback. We appreciate it and we are so happy to hear that you had a positive experience with us. Let us know if there is anything else we can do for you going forward!
Hi Sarah, we are so pleased you enjoyed your visit to Trojan Storage: Fridley! Please let us know if there is anything else we can do for you; we are more than happy to help.
Well organized,,,place is nicely kept,,,,,staff is awsome
Patricia Dormoh, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
Paula’s a pleasure to work with. Very clean & secure!
Hi Vicky, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Trojan Storage: Fridley. Thank you, and have a fantastic day!
Never thought I'd feel this way about a storage facility, but they are THE BEST! Outstanding customer service; they really try to make your storage experience a good one. They have the best prices in the area and the facility is really nice!
Marissa, it's experiences like yours that really keep us motivated! We are always more than happy to assist you if anything else comes up. Take care!
Hello Alline Taylor, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Hi Max, thank you for the excellent feedback! Please let us know if there is any other way we can be of assistance. All the best :)
Huge place. Great security.
Andrea, we are so pleased you enjoyed your visit to Trojan Storage of Fridley! We look forward to your next visit- Take care!
Paula was so easy to work! Our wife had a great experience using Trojan Storage for four months.
Hi Dawson, thank you for taking the time to leave a review for us at Trojan Storage of Fridley. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
Clean storage unit, friendly accommodating staff, positive experience. Would highly recommend.
Hi Philip- We thank you so much for your feedback and recommendation! As always, let us know if there's any other way we can be of assistance to you. Thank you
Very clean easy to get to unit love the elevator and Staff was very accommodating! Best deal and best place!!!!
Hi Sue- We're so happy to hear that you had a positive experience with us! Never hesitate to reach out if there's any other way we can help you out. Thank you
Paula is an exceptional employee, she makes everyone know Trojan is the best place to store your stuff! Thank you Paula for your stellar service!
Hi There, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
I checked into many storage facilities before deciding on Trojan, this was the most cost effective. In addition this facility is very clean and customer friendly. Paula was very generous and professional to work with!
Hi Ralph- We're so happy to hear that we could meet your budget and exceeded your expectations. Please let us know if there's any other way we can help you out.
I've used a few different storage facilities in the last 20 years and Trojan Storage has been the cleanest, most friendly, and well lit I've used. I would use them again if needed, no hesitation!
Thank you Monica- we're so happy to hear that we have exceeded your expectations. We truly value customer feedback- please let us know if there is anything else we can improve upon going forward.
Very clean well managed facility. We liked the Drive thru option and multiple access/ loading docks and carts available for use. Liked the security and hours of accessibility. Greatly appreciated the efforts of the staff to meet our needs. Would highly recommend and use again.
Hi Dan, We're so happy that you found a place you love with us at Trojan Storage. We are glad that we could provide you with features that help keep your belongings safe and secure (and easy to get to!). Please let us know if there is anything else we can do to improve your experience and we are always happy to help! All the best
Great storage and staff. Easy to get everything in and always kept really clean.
Hi Sita, Thank you for the positive feedback- it is greatly appreciated! Please let us know if there is any way we can help you out going forward. Thank you
The staff are very helpful and nice. The site is always clean. There are always carts available for use. We have not had any issues.
Trojan Storage is great! Clean facility and a great staff! I love how they were not pushy at all and willing to show multiple units so my mom and I could find the right size to meet our needs! Friendly staff as well! Id reccomend them over anyone else. Prices are great, and the insurance they have is amazing!
Super friendly service. Paula is the best
Hi Musi! We're so happy you had a great experience with Paula. If you ever have any concerns or issues with your experience, she would be more than happy to help you out. Thank you for your feedback
So friendly, great service and decent pricing for indoor/temperature controlled unit.
Hi Katie! Thank you for providing us feedback on your experience! Please let us know how we can help you going forward.
I am a new customer (2 weeks), and my experience so far has been very good. Office staff have been very helpful and friendly, and access to storage unit has been smooth.
Hi Joan! We really appreciate your honest feedback and please let us know if there is anything else we can help you out with going forward.
The staff are super friendly and helpful! I'm so glad I found this excellent facility to store my stuff while I'm waiting to buy a new home!
Hi Mary, Thank you so much for the feedback. We're so happy we were able to provide a positive experience for you and wish you the best of luck when in your move.
They are very friendly and helpful.
Hi Angie! We are so happy to hear that we could assist you in your rental process. Please let us know if there is anything else we can help you out with.
Love it here, PAULA is the best!
Hi DC! Thanks for the positive feedback! We're happy Paula provided a great experience for you. Let us know if there is any other way we can help
Excellent customer service, clean and secure facility.
Hi Toby, We're so happy to hear that we were able to provide a positive experience for you! Please let us know if there is anything more we can do for you. Much appreciated
Clean, easily accessible, great security measures to keep your stuff safe!
Hi Jason, We're happy to hear that we were able to provide a positive experience for you! Please let us know if there is anything more we can do for you. Much appreciated
Great customer service and clean facility. I approve this message. #teamwilliams
Thanks for the positive feedback Donald! Let us know how else we can help out #teamtrojan
I definitely made a great choice choosing Trojan Storage. Everyone there is super helpful and kind. Ms. Paula looks out for your best interest opposed to other places who just wanted my money.
Hi! We're so happy to hear that Paula was able to provide such a great experience for you. Thank you for your feedback and for being our customer :)
We moved to Minnesota in late 2016 and were in need of a place to store most of our belongings. Trojan Storage was absolutely everything we could have hoped for from a storage unit, and then some. We appreciated the heated space during the winter and extremely clean conditions that were very inviting. The storage options were great and the rates were very favorable as well, making this a clear choice for us when moving to the Twin Cities.
Paula, the manager, was extremely accommodating and friendly. She stayed almost an hour late on the Saturday we moved our stuff in after we hit some unexpected traffic, and legitimately cared for our well being. She knew we would be relatively short-term customers as we looked for a house, but she made sure to ask how we were doing and check to make sure we had everything we needed. I appreciated all of her help and I would not hesitate to recommend Trojan Storage of Fridley to anyone looking for a storage unit in the Twin Cities area.
Hi Nate,
Thank you so much for the feedback and the kind words. Feedback like this makes us truly appreciative of our customers and so happy to help. Very rewarding. We wish you all the best with your move and as always, please let us know if there's any other way we can help you out.
Very friendly service! And very secure entree with Camaras and electronic locks with pass codes
Hi Dustin! We're so happy to hear that you are happy with our security features at our Fridley location. Please let us know if there's anything more we can do to help! Thank you
Hi Michael, We are so happy to hear that you had a positive experience with us! Please let us know if there's any was we can improve your experience in the future. Thank you for the feedback.
Awesome, just wish the access hours were until 10
Hi William, if you talk to our site staff we can make certain exceptions for late hours. We would love to help you! Please reach out. Thanks
Great price, very clean, friendly staff. Made it a no brainer to rent a space from here
The staff is helpful and willing to listen to your situation and help you find the best fit for your needs. The facility itself is clean and seems well kept. Security cameras and sensors are everywhere.
We were extremely pleased with the cleanliness of the building. They offered a public restroom which is a plus. And I have to say the lady ma aging is great! She was extremely helpful and she had a great sense of humor. Some people are just very likeable and she is one of them. A great asset to the company
went beyond her job she's an amazing manager. They truly care about your situation and they take their time with you and help. You with anything you need. Recommend to all friends and family
Omg I love love this place love the lady that works there big and nice
My roommate has some of her belongings here. This place is very well taken care of! The woman in the office is great too. She came out and asked us if we were doing ok and needed/wanted a bottle of water. I love good customer service! It's clean, well lit, and even though it feels like a huge place, it's very secure and safe.
A long overdue review:
This is a clean, modern, climate-controlled facility.
The rates of rental are fairly inexpensive, and the units have plenty of space, in a very secure building.
One of the most important factors, the staff are very friendly, and easy to communicate with. Customer service is clearly a major factor with this company. I highly recommend Trojan Storage, and I'm sure anyone else who has rented there will agree.
Trojan Storage of Fridley is the cleanest and best managed storage facility I have ever rented a unit from. The staff is very friendly and helpful. The units are extremely secure. Each unit has its own alarm on it-this is the best place ever! The pricing is very good. I'll never rent anywhere else in the future.
Perfect storage unit! Excellent customer service! Thank you Trojan Storage! (:
I would highly recommend Trojan Storage of Fridley. Our the facility is very clean and highly secure, and the staff are extremely friendly.
Great staff. Great service. A very clean facility. Very safe place. Cameras are everywhere and the access is highly controlled. I ever need a storage unit again I can guarantee you I will be back at Trojan storage. I've been to U-Haul I've been to Public Storage and none of them even come close to this one.
Overly friendly, but helpful staff, who forgot to mention the additional cost of needing "insurance". You can conveniently buy it from them for more $$$ or use your own existing renters or homeowners insurance. Clean facility. Clean lockers. Can't really put your own locks on the doors though, they're circle locks with no space for your own. People don't follow the guidelines of leaving space for others inside the facility in regards to parking their vehicles, but that's not really Trojans' fault.
Haven't been very long yet but so far it was great especially with all the security and temperature control and also the neatness but I really do like that it's in side I couldn't have put my stuff in one of those out side storages at all
Trojan Storage of Fridley is a fantastic place to store your items. Paula is friendly, professional, and so very helpful to those of us who are concerned about storing our possessions. The facility is clean and secure. All in all, my first experience with storing possession off site has been fantastic!
I have never had such a great experience with a storage facility like i have at trojan. The employees are so helpfull and courteous and always willing to help. The other day i was there and the manager came out and asked how it was going and if i wanted coffee or water and brought me some water. Where or what storage facility does that ever happen at? This is a great storage.
I recently rented a small storage unit here and I am so impressed. I will start by describing the process. I reserved a unit in late July but we're very flexible about the move in date. When I came to move in everything went smooth. Staff is polite and you can tell they care about privacy. The manager is Paula and she actually works the building which is really cool. My unit is a drive up, but it's inside the building. I access it through a side door that is locked via keypad. There is also a garage type space if you ever want to access your unit at night. It's pretty amazing!!
PS they brought me a bottled water on my move in day, so thoughtful. This place is truly Minnesota Nice!
Great place! Friendly staff and very clean units!
Great place. Easy access, clean facilities, and affordable. I would recommend this place over anywhere. And an added bonus its inside so you don't deal with the weather.
Fabulous facility! Extremely efficient and affordable. Great staff.
Excellent service. Came in on Sunday and rented a small unit in no time at all. Facility is spotless and secure. Price is very reasonable.
They explained the whole process when I stopped by after making my reservation. I got to see a few different options right then. I was able to show up with movers on my day and let the movers see the options. I upgraded to a larger size right then. Then they kept me company for two hours in the nice air conditioned office while the movers filled my storage locker. I got to see her offer water to everyone working on moving in the hot weather, and it was great the facility is climate controlled so it was nicer than outside on a hot Minnesota day. Very happy with my experience.
I was impressed with the spotless facility! It is a pleasure to know that ones belongings won't get dirty while being stored. Paula is super-helpful and a pleasure to meet!
Super friendly staff, clean facility, and super prices. Best of all, you can drive into the facility to unload your belongings! They also use cylinder locks so irs not as easy for someone to break into your storage! Well worth the price (which is lower than most)!!!
A beautiful, new, well maintained facility with an excellent staff. Take a look. It's superior!
Great, knowledgeable service, better than those other guys who charge extra when they are to empty and not at full capacity. Trojan doesn't do this, set price for by the agreement you sign with them.
Knowledgable courteous service. ..
I loved the service and support they give you, great place to go if you need to store things 100 %