So far, so good.
Desi is great.
You guys are great. The facilities are always clean and secure, and staff is consistently available, communicative and helpful.
The facility is well maintained. I feel at peace knowing my items are safely stored and protected. The assistance that Desi provided was amazing & made the process painless
Very friendly, spent time with us, answered all my questions and had some good advice. Desi?
I love it!!! I know it'll be a long term contract it's my second time around and it's a perfect fit 😁
I have had a great time storing my boat there never any problem getting to it.
The staff was helpful but nothing to do with the staff. I just think there should be another staff there to help out so the weight isn’t super long In the chance that there are multiple customers.
Staff was very knowledgeable & personable. I felt very welcomed too!
The lady who took care of me was very pleasant and answered all my questions. Thank you
It was kind, warm, informational, and a good experience.
My only negative is how far you have to walk with the items and there's no drive up to the 2nd floor.
Very good. Professional and answered all my questions.
Devon is always friendly and helpful when answering questions. You feel at home with her around. She gives that family vibe definitely a great person to represent your company.
Great. Desi did a terrific job.
The lady that's in fridley was very nice knowledgeable about the units and helped me choose the right one
Charge me a lot money + I try 2 cancel but charge me 50 % for nothing really if I need storage again don’t B Same one
Easy access to building and customer service was great!
I really enjoy the customer service with this company! They answer quickly and explain things well. I had a confusion on my first invoice and when I called my questions were promptly answered and issues resolved!
My experience has always been positive. However, I came the first Sunday with a truck full of furniture and boxes only to find out my code did not work. I called the number and Valleri did her best to help me. After 40 min and a call to her managers I got into my storage unit. The remedy for this inconvenience and delay getting the U-Haul truck back was 50% off in May. Don't know if I will need it that long. I was told us storage was updating their system so my code would not work. Not a good decision for timing. My suggestion would be during the night for updates as rare for folks to access their lockets at that time. I have to say I was very frustrated after I did my part but us storage did not. I will continue to recommend but would have appreciated better compensation.
I came in to set my unit up that I had rented online close to closing on evening. Desi was awesome and went above and beyond to get me taken care of. The place has had a few upgrades since last time I had rented and she made sure I had everything I needed.
I loved how clean and secure it is. Pricing was good on the size I got. And the women that helped me out was absolutely fantastic, super personable. I was having a crap day and she let me vent and very kind and made me smile.
Desi was very friendly. She answered all my questions and was very nice!
Very personable and helpful staff.
Excellent service. Facility manager is friendly and knowledgeable. Would recommend this location.
I checked out a couple of storage places which were not very well maintained & were difficult to talk to but then, I came across US Storage Centers. From the first moment I walked into the office, I was warmly greeted by Desi, the manager. She was a good listener and asked the right questions and helped me decide what size I needed. After the tour of the clean storage center and learning of the discounted pricing, I knew I found the right place. I was impressed with the management & customer service and would highly recommend US Storage Centers. Thank you, Desi!
Great! Storage units are locked up in security building. Is a very nice storage place for all needs big or small!
Desi was very professional. The system had some difficulty but still got the storage on same day.
Manager is extremely thorough and patient.
She is by far a huge asset to this establishment.
I am very pleased with the experience I have had thus far with US STORAGE.
Very good experience
Desi was great helping us get the right size unit and explained everything great
Very impressed with the facility. Desi is great to work with.
This was the first place I looked into when pricing storage businesses. It went so smoothly and the price was extremely affordable, I didn't bother to look anywhere else. There location I use is slightly off the beaten path of 65(Central Ave). Very convenient. And, the drive inside and climate controlled units make it even more appealing. And the staff is courteous and easy to work with and understand. I very much recommend US Storage Centers.
Desi does a great job. So glad to have her.
Easy to get an account set up. Desi explained all the details well. Very customer friendly.
Thanks for all the help! Love the set up of the storage. It's very convenient in all kind of weather!
She was a great help explaining everything to me
Hi, U.S. Storage has a nice, clean and safe storage facility in Fridley,Minnesota. I appreciate the friendly customer service each and everytime I see Desi in the front office, she's always smiling and helpful!
E. M.- Customer for over 6 years.
Mesi was nice to me and she explains everything so well
Very nice time with the rep on the storage unit.
Everything has been super smooth and Desi has been a great help!! It’s been a wonderful experience!!
This is our second time with you ... EXCELLENT
Very good and I will tell others how good you guys are and I will love to tell her thank you over and over again at that location your the best
Great place very clean. Wonderful staff
I just started renting here,was very happy the way Desi helped me to explain and understand everything from the beginning to the end.
Everything went smoothly. Very nice and clean facility. Desi very helpful and nice. Thank you
Desi was great. She went through everything thoroughly and helped me with everything I needed. Space was clean and great! I feel very good having to leave my items here until I arrive at my new house
It was great,super friendly and knowledgeable about the store unit. She answered all of our questions.
All my needs have been met so far.
Been positive, staff is friendly and cooperative. Facility is easy to access clean.
Initial experience with orientation to the facility was professional and all questions were answered.
Very Clean and Professional,Easy access.Desi did a Great Job Helping Me to Understand the Gate Codes and Locating My Unit. Thankyou
Feel very good about my experience.
The employee that served us "Desi" was the bomb. She didn't hesitate to answer any questions we had and showed us everything that we needed to see.
Dez, I think was her name, she is awesome, very thorough, and kind.
This is the 2nd time I have used US Storage to store my stuff. I love the service. Darsi is the best!!
Friendly staff showed me the facility and how to operate the doors and the storage unit lock.
I would definitely recommend the storage facility to anyone.
The place is very clean and Desi rocks.
It was OK, some facilities need to be watched, shady stuff going on
Very good. Efficient customer service Desie and my online representative
Very good supervisor. Helped me every step of the way!!!!
The manager that helped me was so kind, you rarely ever find someone to help you like she did in business that cares about your interests not there's simply put this place is outstanding.
Desi took the time to show me options even though she was late to close due to me getting there end of day. She is very personable. The facility is a little tough because of the height clearance but she makes up for it!
My experience with Desi was fantastic. She was super thorough, honest, and personable and she maintains a safe and clean environment throughout the facility. She does not miss a single detail, down to the fact that when replacing your lock on your unit, you should see a circle on the top side of the cylinder lock. That little piece of trivia has already proven useful. Thanks so much, Desi!
She was so amazing and helpful it's almost like being with family very accommodating explained everything I would recommend this place to anybody🙂
Desi was very informative and gracious. . . what a Gem you have. Access was very easy and spacious. Very happy we found US Storage!!
Staff very efficient and helpful
Easy signup and well maintained location.
For the most part it was great when I rented my storage space. I've had a moment since then where I thought it was a bit of a odd situation with a worker .
The process of renting a locker was easy and straightforward. The manager was very helpful in explaining how the facility worked and how to operate the entry access and the lock on the unit door.
Professional, honest, responsive customer service, clean facility
Amazing facility and very secure. I gladly rent a unit here.
Dessi has been very helpful, friendly and professional. To me there isn't much difference between one storage facility and another, other than the price and the staff. Dessi is certainly an asset to your organization.
Absolutely the worst storage facility I’ve ever used. Rude staff, incorrect price quote, no garbage cans, poorly lit storage space. I’m moving my things to another facility after my 2nd month is complete.
I found it to be a most wonderful experience. Desi met me at the door and basically got me in a storage unit in no time at all. She did not pressure or push, she was extremely nice and a pleasure to work with.
I feel great about it. Great staff the units and building is always clean and carts are always available. I've never had any issue's.
Great overall experience. Desi, the rep who got me set up, was awesome. Very helpful. Answered all my questions. Spent the necessary time to explain everything but also worked quickly as not to waste time.
Very clean and well run. Desi does an excellent job running the place. I highly recommend US Storage in Fridley!
Experience was unmatched on any level by any storage facility.
Friendly, clean and convenient
It is good. All questions answered, got the right size storage unit.
Easy to come and go.
It was pleasant also it made me feel more comfortable about my move
Great. it's a great facility with great management
Very informative, helpful, and straight forward
Its was great n easy n DESI was very easy to talk to n she helped me through the process nicely n calm n patient with me even when I switched unit 3 times so im happy
Very clean storage facility. Very knowledgeable, friendly and available staff onsite. The site is very secure with the system for entering and exiting the facility. I will always look to US Storage for future storage needs.
Desi was great to work with and made it easy to get a locker rented. The storage center is very clean.
It was warm and welcoming. We were met at the door and ushered in. Desi was very friendly and spent the time to show us the unit and demonstrated the lock system and key pad. We will highly recommend to our family and friends.
The storage facility is clean and indoors. There are security cameras and the lights come on automatically through motion sensors. The person who helped me sign up was extremely polite and informative and explained things very well.
Great customer service always a pleasure. I do recommend when promotions are available the representative can help out with other sizes comparison. Maybe give the customer other options to have a bigger size.
It was amazing fast and easy. pj was amazing with me
This is a great storage! It's nice and super clean , it is easy access for your storage and bathroom accessible. This is five Star storage
Friendly staff and very clean facility
Great customer service. Nice and big storage
Aside from the fact that I was not able to get into the office, and had to call and then wait to be able to sign my contract and pay - the experience was alright.
Desi and Pj are great. I've rented from this place a few years ago and it's nice to know they are still there! They are helpful, trustworthy and fun to talk with. Love these two!
It was easy and everything was explained up front. The facility was clean and inspite of Covid, very welcoming. It’s convenient and easily accessible. It’s also well monitored for safety and security.
My experience with us storage has been great the customer service is amazing and the facility is very convenient and clean
Hi I really appreciated Djs hospatalty
Thay really made me feel my stuff is safe thanks have a blessed day.
Desi was friendly and extremely informative about the different plans and the storage process itself. The storage center is easily accessible.
The staff was very friendly and helpful I'm very satisfied
It was great. Friendly affordable an great location an hours
Pj was very helpful and professional, she gave 110% customer service and satisfaction.
Thank you
Love it good please to use but would like to get a little cheaper price
Loved the ability to drive inside with plenty of room to park and unload. Staff was very responsive to all requests and professional during our interactions.
Very very happy with the customer service!! Was disappointed in the late fee on the first month because I thought it was automatically withdrawn.
They were very nice and helpful. They listen to me and answered my questions.
Great very trustworthy and good prices!
It was very easy to do and work with. The person in the office was awesome!
It was great, the woman Desi who works the counter was very nice and informative. She walked me through the facility, showed me where everything was and how to properly use my lock for my storage.
Desi was very kind patient informative. Explaining all rules and accommodating. She needs raise. It was nice to come into business where she was willing to help and answer questions.
It was great customer service, very pleasant and thorough.
At first we had a lil problem but it was taken care of and I love the fact that it’s indoors not outside
Your agent was very friendly and helpful. Found just what we needed
Easy and I’d come back in the future
Great! My wife and I were looking for a place to store our things as we transition to our yet to be found next home. Desi’s friendly customer service and knowledge was second to none. She explained the policies and rules in a refreshingly transparent way, leaving no feeling of extra hidden fees or confusing charges lurking around the corner. The facility looks and feels extremely clean, safe and secure and the climate controlled building is a big plus as well. There is no doubt in my mind my items will be safe and sound at this facility which is one less thing to worry about in a stressful time for us. Thank you!
I feel great about my US storage experience. The staff is always excellent ( especially Desi and PJ of the Fridley location). The facility is always clean. They are totally upfront about all their pricing. I would highly recommend this storage facility to anybody looking for a storage unit. In my opinion it's far out does any U-Haul storage or Acorn Storage I have dealt with.
Desi was an amazing help.
Very helpful staff and reasonable pricing options!
Desi did a good job explaining the process, was very patient in showing me options, and was genuinely interested in how to solve my needs.
I was impressed with how clean the facility is…from the drive-in floors to the unit doors. I feel like my storage items will be safe and clean in this facility.
It was great friendly staff
Nice facility, very easy process to rent. Highly impressed.
Desi has been very helpful and friendly. I'm so glad she remembered me when a spot opened up.
Clean and secure facility, awesome location, above average drive in accessibility, and the professionalism of Desi, the manager, was of the highest level. She was exemplary, helpful, kind, and also personable.
Desi was AMAZING!! Very friendly and knowledgeable.
Desi is great! Haven't seen her lately but she is always most helpful.
Staff was very friendly and helpful!
Good the staff was vary helpful
Your manager, Demi is WONDERFUL! I had never rented a storage unit before and she made it so easy. Because of her I will recommend you to all of my friends. What a hard worker you have!
It was seemless
Would recommend to everyone
The lady doing my walk through and paperwork was nice, just need a better more organized way of getting cars parked in there and getting around and out.
Best company ever!!!!
Shout out to Desi at the Fridley location! The best!!
It was a great experience, I would refer others to the fridley branch. The manager was kind and very informative.
Desi was very welcoming, took the time to show me the unit and answer all my questions. I’ve never seen such a nice, clean facility and was very impressed.
Thank you.
It was all positive! Love my storage unit!
Great customer service. I’ve been impressed with that. The units are clean, and I feel like my things are safe there.
I have very good experience with you as storage Desi help me she was very good answered all my questions places very clean
I loved working with Paula before the storage center had new owners. Desi is just as wonderful to work with!
We've had a great experience! So helpful to us during our time of transitioning from one house to another!
Excellent...I appreciate the 5 star customer experience I received. The young lady that helped me very knowledgeable about the facility/property and give me all of the details of my package.
GREAT!!!!!
I enjoy the courteous service, respectful staff!!!
I AM ALWAYS HAPPY WITH THE SERVICE I RECEIVE. DESSI IS AMAZING! I HAD TO MOVE OUT OF A 10 BY 20 UNIT INTO SOMETHING SMALLER. I ALSO RENT A 5 BY 10 SO DESSI SET ME UP WITH A 10 BY 10 DIRECTLY ACROSS FROM MY 5 BY 10. I AM VERY HAPPY WITH THE PRICING OF MY 2 STORAGE UNITS!
The service was great. The space was clean and easy to access, signing up was a breeze and I would definitely recommend to friends and family.
My experience with U.S. Storage was very good. I would recommend it to anyone looking for a place to store their things.
Friendly staff and was relatively easy
Good. I have always been responded to in a timely fashion and in a professional manner.
Great. Professional and informational.
PJ was informative & very courteous. Helpful to find exactly what I needed. The facility was clean & smelled fresh. I am feel confident my belongings will be safely stored. PJ needs a raise!! Very well done. Will recommend.
Thanks!
Kathy Singer
I have been with U.S. Storage in Fridley MN, since they took over from a different franchise several years ago. My experience here has been outstanding. The staff have gone the distance to meet every expectation often before I even think to ask. The entire facility is spotlessly clean. They supply a variety of carts, handtrucks, and dollies to assist moving items. The front office sells most common items you may run short of when packing and storing things. The entire facility is located in a safe location and a fair distance from the threat of Urban unrest. I am a former military officer and moved here from a large house. Everything I own in the world is in this storage except for what is in a small apartment in Mpls. I have complete confidence in U.S. Storage of Fridley and in the people that maintain it. Top Rating, 5 Stars. -JB USASF Abn, 1st SOC
Great prices and great service.
Excellent storage facilities - clean and secure. Management was very helpful getting me set up with a unit and finding the right size to fit my needs.
Very good. I forget her name, but she was very helpful. Got me situated really fast
The employee who helped me was both very friendly personable and also totally professional, explained everything very clearly.
I loved the unit very clean, moving equipments to use available on the site, professional costumer service, very helpful and respectful.
Wonderful customer service
Fine so far nothing to complain about but it's only been a few days in the unit
Great, friendly staff and easy process.
The people I worked with were very friendly and accomodating. Your computer system needs some work. The facility was clean and well maintained. I like the climate control since I moved on a day when it was in the 90's. It's a big improvement over where I was.
It was wonderful! Desi has great customer service, she was very polite with a great sense of humor. Plus she was multitasking with two customers, well played and well done. Shot outs to Desi!! Keep up the great work! All smiles! 🙂
It was great. Website was easy to use. Facility manager was great.
My experience there was great. Everything was explained very well and manager was very friendly and answered all my questions.
Des was very informative and helpful! The storage facility is well lit and very clean! Carts are easily accessible.
Desire and PJ are great to work with and very friendly and helpful.
Excellent customer service. Friendly and informative
I am very satisfy with the service.
It is great given the COVID protocols
Very good. Everything were done right accordingly.
Is all good, great customer service really friendly
great experience ,, for last over 4 years till now renting from you , great friendly people ,,
Good the employees was helpful,nice and understanding ..
The young lady that assist me was very pleasant and helpful.
Excellent customer service.
I was I credibly impressed with the cleanliness and customer service at the Fridley location. The manager was kind and helpful and practiced healthy social distancing while still doing her job. Was grateful for the way she explained how to easily locate my space.
Easy check in and very clean premises
Great. It was quick, easy, and inexpensive.
I’ve worked with Desi in the past and it was always a wonderful experience. Fun and polite , Consider her a friend now.
Website was acting up and I couldn't complete the rent process online but the rep on the phone was very helpful and pleasant. The owner/manager at the facility was professional, informative and gave good tips on how the security system works to receive the best service.
It was good. I have no complaints.
The Rep. Desi was very helpful, professional and engaging (even when distancing is an issue). The facility is clean and secure. The pricing is reasonable.
The experience was flawless and the staff was very cordial. I was walked through: 1.) how to enter the facility; 2.) where my storage unit was; 3.) how to use the lock. Easy peasy.
So easy! And Desi was very knowledgeable and friendly!
It was a great experience
so far it has been great. We would do business again.
It was good. Informative and friendly.
Convenient and easy to get stuff in. Desi was very helpful.
Excellent. Clean facility, good prices, feel secure with belongings stored with you!!
PJ was great to work with, very easy set up.
I thaught the process went very smoothly.the lady was friendly ,showed me the lock and how to use the code box to open the gate.i would references your company to my friends &family. Thank you
I HAVE RECEIVED VERY GOOD CUSTOMER SERVICE AND PLEASED WITH THE SERVICE THAT GOT FROM US STORAGE
THANK YOU SO MUCH
The setup and check in process was quick and friendly and the service provided was excellent. Everything was made very straightforward and fairly easy to understand.
I love the building How can I buy one? I like to get in this business
Happy so far. Don’t have to worry about getting towed from my gf appt. and it’s watched by camera for the most part
Our experience with Desi at us storage was fantastic! This was our first time getting a storage unit, she was very kind giving us all the information we needed. Highly recommend going here, Thank you!
Desi and Troy made the experience memorable. They were friendly, informative and the site itself is pristine!
This was my first experience with a storage facility. Desi was excellent at explaining everything to me and showing me options and getting me set up with my space. I would definitely recommend this facility to friends and family
Great job, very helpful. Pj and Desi were great to work with.
Great price, convenient location, and access hours. Desi the property manager got me in and out of there for registration - very quick and pain free.
The girl at the front desk helped immensely with making my decision to store with you... mainly her actually.. very nice and helpful.. she deserves a raise
I have had a good experience with US Storage Centers. My access code worked and the movers liked how wide the hallways were to get wider items like large TVs into the storage unit. I also like the locking mechanisms on the locker doors. The person who helped me (Desi) was very helpful, friendly, and showed me the possible locker locations I had to choose from. When I thought one area was a little cold she took me to another area of the building where the vent was not blowing. Great customer service!
Awesome! PJ was very friendly and helpful. Units ate clean and spacious
Very good customer service 👍
P j..very nice.clean.well lighted.p.j helpful.
Very good PJ was awesome and very helpful
Listened to. Treated with respect. Shown several different options for our needs. Had the sense that customers are more than customers, but that they are cared for and treated as friends.
Very nice staff. PJ was exceptionally nice and very informative. Excellent customer service skills. Very ckean facility too.
Love how easy it was to rent our unit! Super reasonable prices and a great staff to answer all our questions, thank you!!
Price reasonable, access easy, friendly.
Manager stayed late to allow me to get a space. Excellent job and effort is appreciated.
Great! Price was better than most in the area. Dezy was also extremely helpful with the whole process. The unit and entire place is well kept and access is good.
We love it! The manager was super friendly and helpful.
Very friendly staff. Facility is clean, secure and bright. Would definitely recommend to others
Great experience.. The manager was very helpful she took the time to explain everything in detail and she went above and beyond to get the job done.
The facility manager was extremely helpful and answered all my questions to my satisfaction. I would definitely recommend the facility to anybody I know looking to use storage. The facility was very clean and I like the fact there were carts available for moving things into storage
It was great. Desi went out of her way to accommodate to my schedule and get me set up with my unit.
SUPER helpful and fun! Made the experience less stressful by a ton.
Thank you!
This is the best facility I've ever seen! Super clean; friendly, knowledgable property manager; decent parking...I am so glad I found the online reviews and checked out this place.
It was a good experience with no big problems.
Our experience was awesome. All my questions and concerns were answered immediately. The space was perfect and the climate control was a plus because I was worried about some of things being damaged in the summer heat. Desi is a gem she's friendly and knowledgeable. I'm so glad I found this storage I don't worry about my belongings at all.