Hello Gizhe, your feedback is highly appreciated. Thank you so much for the review!
I purchased a unit to rent month by month from this company yesterday (3/26/24) for a reasonable price.
My first payment was actually 50% off due to a promotional offer, which was very nice. It is fairly easy to arrange it all online or in person at their office.
Since I attempted to do this online in an area with extremely poor reception, I had to go into their office in person, which was a very welcoming, pleasant, experience.
I was promptly greeted with very helpful, knowledgeable, and polite employees. They assisted me to complete the process and even went the extra mile to physically give me a tour of the facility, showed me where my unit is, and even gave me a map to keep for personal records.
I appreciate the staff employed with this company at this facility as well as the feeling of security and safety of my belongings and myself.
I chose to go with them because the entire premises is fenced, it has an entry gate that requires an access code, all units are inside climate controlled, and everything is under 24 hour video surveillance.
All of these factors certainly give me a piece of mind so I definitely recommend them to anyone who is interested in a storage unit to rent without the stress of a binding contract.
Thanks for taking the time to read my review and I hope it is helpful to someone.
Hi Vanessa, we are thrilled that you had a positive experience with us!
Hi Kate, we appreciate the rating and are glad we could provide you with a positive experience!
Very knowledgeable very very clean that’s climate controlled. The HR receptionist is very well first with information and very knowledgeable about facility you know in and out where you can park where you can go inside load load your things in your face and overall 10 out of 10.
Hello Mandy, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
The office staff were very helpful
Hello Amy, thank you so much for your kind words! We appreciate you sharing your experience with us!
we went to drop off stuff at storage unit we forgot a lock we could tell they have been doing their job they put temporary lock on until we brought a lock
Hello Lori, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
We had a positive experience with US Storage in Duluth, MN. The facility is clean and secure with multiple storage unit sizes to choose from. Navigating in and out of the property using the client-specific security code was a user-friendly process.
Thank you so much for your kind words, Kristina. We really appreciate you taking the time out to share your experience with us.
Thank you so much for your kind rating, Wendy! We’re thrilled to know we made a positive impression and truly appreciate you taking the time to share your feedback.
This is definitely the fanciest storage unit I've ever experienced. Price was far better than I expected.
Temperature and humidity control, highly secured, monitored, and the staff has been pleasant to deal with.
My unit is on the second floor, which I thought would be a hassle. However there are multiple heavy duty carts and an electric freight elevator.
The other thing that impressed me is they have an enclosed unloading area, which I imagine would be able to accommodate most moving trucks. It's pretty huge with garage doors. This has been really nice for the winter months.
Hello Will, thank you so much for your feedback! We appreciate you sharing your experience with us!
Hello Jim, thank you so much for rating your experience with us so highly!
Everyone was very helpful and friendly
Hello Patty, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
I love this place. U can always count on ur stuff or anything to be in a very safe and secure place, I feel safe knowing my things and my kids stuff is well watched and guarded.
Hi Mandatheodore, your feedback is highly appreciated. Thank you for the review!
I've enjoyed my time the staff is very helpful and kind . I also enjoy the facility it's very clean and secure . I will use this storage place for the future when I have anything I need a unit for .
Hi Amanda, we appreciate the kind words and are glad we could provide you with a positive experience!
Clean, secure, well monitored, the best storage facility in the area.
Hello Stan, thank you so much for leaving us a great review!
Fantastic service from the moment walking in the door. Zoey did a great job setting me up with a unit for my needs. Facility is the best you can find.
Hi David, we are thrilled that you had a positive experience with us!
Great staff member showed me around even though it was significantly below zero. Climate controlled areas were more than adequate comfort levels. Easy to create an account and pay online. So far, so good.
Hello Samantha, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
The staff are friendly and we love that it’s climate controlled. I highly recommend them.
Hello Tami, thank you so much for your kind words! We appreciate you sharing your experience with us!
Great storage area and great people!
Hello Gilbert, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Omg I love this place and the staff is awesome will use in the future
Hi Tanisha, your feedback is highly appreciated. Thank you for the review!
Very clean, employees are friendly and helpful. Wish pricing didn’t double over the year. However, I understand supply and demand. I would recommend this facility if you need a place to store your stuff!
Hello Mike, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Helpful and knowledgable staff. Clean and secure facility. Work with this storage c9mpany has been a greatexperience.
Hi Melissa, we are thrilled that you had a positive experience with us!
Our contacts with office personnel have always been pleasant and accommodating. All questions are answered very clearly. The unit is easily accessed and very safe.
Thank you so much for your kind words, Miriam. We really appreciate you taking the time out to share your experience with us.
I have used this storage facility since it was called Lakeside Storage. From the beginning the office staff has been nothing but helpful and willing to answer any questions you may have. The facility is kept clean and our buildings elevator always works. I have a climate controlled unit and I’ve never had issues with the temperature in our area. Even when I had a question/concern recently I was helped quickly and my concern was taken care of. Payment is easy with automatic payments and I’m even able to carry my own renters insurance through my preferred company.
Hello, thank you so much for your feedback! We appreciate you sharing your experience with us!
Most everyone here is super nice and really helpful. There's an older woman that will be really condescending and rude if you ask her questions though.
Hi Lilith, thank you for your feedback. We would like to further connect to learn more about your recent experience with us. At your earliest convenience, please email us at
[email protected] with more information about your visit. We look forward to speaking with you.
I shopped around for a storage unit and nothing came close to my expectations until I went to US storage centers. I talked with Amy and explained my situation and she was so respectful and understanding and I knew I was in the best hands!! Kudos to this company for their service, units, cleanliness, and for hiring such great people!!!
Hello Matt, thank you so much for your feedback! We appreciate you sharing your experience with us!
The ladies in the office are very helpful. They suggested movers to use and were able to arrange 2 storage units in the same building. The building and storage units are clean. Elevator in good working condition. Security cameras and gates are monitored. Thanks ladies.
Hello Mary, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Thank you so much for your kind rating, Elizabeth! We’re thrilled to know we made a positive impression and truly appreciate you taking the time to share your feedback.
In the last 5 years with US Storage my rent for my unit has almost doubled. I keep submitting my insurance but they charge for insurance anyway. Their facilities are nice and heat regulated but you’re going to pay a pretty penny for it.
Hello Melissa, thank you for sharing your feedback at our Duluth facility. Adjustments to rates are made to support our commitment to quality. If you have any additional concerns that you'd like to address, don't hesitate to reach out.
Hello Meghan, thank you so much for rating your experience with us so highly!
Haven’t had a unit in over two years
Hi Michelle, thank you so much for leaving us a review. If you have any additional concerns that you'd like to address, please email us at
[email protected] with your contact information and a manager will reach out to you.
They work with people in need especially that are down and out and that need help with storage they are wonderful place to store your belongings any size units you need from small to large wonderful comfortable climate controlled access from 6:00 a.m. to 11:00 p.m. only the loitering or anything else at this site please be mindful and corroborate with their rules this is a wonderful place to be thank you
Thank you for your wonderful feedback, Raynell. We're glad to hear about your positive experience with our storage center.
Hi, I feel secure in knowing ussc takes such great care with my possessions. Thank You for helping me keep up with my payments so I don't get behind! Thank You!!
Thank you for your positive feedback, Raymond! We greatly appreciate your trust in us.
Very friendly staff. Easy move in process . The unit is a good size an very clean.
Under new ownership, the building is definitely not as clean, gates often out of order and prices keep going up. I have reported twice that the light stays on in my storage locker and nothing has been done to fix it. (The light should go off when the locker door comes down).
Great service! Responsive and attentive.
I have rented various units over the years.
The facility is always clean andwell managed.
The staff is friendly, helpful and efficient.
I highly recommend U.S. Storage in Duluth, Mn.
Very clean, organized, well kept. Convenient location. Elevator is great and dolly’s provided.
This storage unit is perfect for us! Clean, well lit, freight elevator and carts to quickly move items - and the opportunity to pull my car inside to load which is golden during MN winters. Staff is always responsive.
Very nice place and very friendly staff! I cannot recommend this place enough!
Very friendly staff, my only issues are beyond their control, it is a corporate thing. 1. Quote did not include a $29 fee that supposedly is charged to initiate any lease in Minnesota ?? and 2. That proof of insurance is required or a "contents protection" fee will be charged which was also not disclosed until I signed the lease. I don't blame the staff as I am sure this is a corporate edict to drive incremental revenue. My insurance agent provided and additional insured rider for the storage facility on my builders liability policy for my house at no added charge.
Friendly staff. Clean. Secure. Great facility! Will definitely use again when needed.
Easy controlled entry storage property that includes professionally available staff to work with for positive experience. Temperature controlled units keep things from getting ruined.
It's always clean,easy to access with no problem. The staff is always available if you should have need of them.
A very secure storage unit, I feel my stuff is very safe. I like that it’s climate controlled..
Experience has been fine. Although very disappointed that my rent has increased by 71% in only 9months!!
Great storage place, very very secure, feel comfortable knowing my stuff is there, and it's safe, cameras and sensors everywhere. Highly recommend. Love it. If your looking for a great storage facility this is it!!!!
Easy and convenient access. Very clean facility. Excellent and easy to work with staff
Good location, great security. Employees are very helpful.
Very friendly staff, clean and secure building. Would recommend to anyone.
I had a lovely experience in both reserving over the telephone and in person. The gal behind the desk was so helpful!
I have used a number of storage units since 2009 and appreciate the service and cleanliness of the common spaces.
I had just rented a unit. The one who took care of all my info and made my arrangements was so very kind and professional. Thank you so much for your help.
Been great. The facility conditions are great and I was even able to make arrangements when I was going to be late on a payment.
Great place very understanding clean and secure
Storage is great, but the price is a bit too high that's the only issue, other than that it's a great place, nice people your stuff is secured, safe would highly recommend!
They are always polite and will work with you. I know my personal things are safe and secure.
The staff is friendly. The public areas are kept clean. Never have had any problem with unit or getting questions answered.
Great place, very secure and very clean
Right from the start Bryan was welcoming and informative. Everything was laid out clearly and very easy to set up. The facility impressively secure and clean. I have total piece of mind with my valuable belongings being stored at US storage and they will be my go to for any storage needs in the future.
Love the place keeps my thing safe and accessible when I need them
Good and fulfilling contract..gosh must've been ten years!!!! They acquiesced to my every desire ; )
Great facility, secure, nice and helpful employees, convenient hours. I recommend storing with US Storage.
Great job and making this safe for my stuff in your storage unit 💖💖💖💖💖💖💖💖🛑💓❤️💕❤️
Absolutely great experience with this company, especially Zoey and Brian. Helped me find the perfect storage space at a cost lower than anywhere else in town or across the bridge, AND were very kind to me during a stressful period in my life, as I guess most moves are. If they are any indication of what people in Duluth are like, then I’ve moved to the right place.
Wonderful experience and personable
Great staff at Duluth location and very professional
Our family relocated from Minneapolis to Duluth and needed a large storage unit. US Storage Center provided us with a clean and dry storage unit with great access and security. Bryan was great to deal with and I would highly recommend anyone getting a storage unit to use US Storage Center in Duluth.
I like this company. When we called them for info about their storage units, they were quick to find us any special offers or discounts we might qualify for.
Their inside staff was personable, and the storage units themselves were clean and well maintained. These folks earned their five stars!
Quick easy to understand and good discounts. Definitely worth it especially if it’s your first time
Very helpful, friendly service. Nice and clean facility. Very secure
Loved the staff.....very helpful and knowledgeable. I Highly recommend if you want your property.... secure and protected! Elizabeth in the Duluth location was an AMAZING help! Thank you Elizabeth!!!
Polite staff with a clean and safe environment to store my items. Plus I can easily access the unit and pay my bill.
At first I was reluctant to book a unit on the second floor, but that was quickly dispelled as the freight elevator (which holds three rolling carts) made it a pleasurable experience. This is the cleanest storage facility I have ever seen and the employees were the friendliest. The only negative is that you have to walk up to the second floor and cannot ride on the elevator (8 steps, landing,11 steps). It was a very small inconvenience. Everything else was Stellar! You won't be sorry.
Clean, friendly, good prices....
I recommend this place, #1 outta all Duluth's storage facilities.
Great staff ! Friendly and knowledgeable to what I was looking for.
Clean and well maintained.
Very clean. Everyone was friendly and professional
Clean and friendly environment! Definitely decent prices!
The process to reserve a unit was easy and the person I worked with was extremely responsive and helpful. I was in the middle of a move from out of state, packing up our house and coordinating the move and I appreciate that US Storage helped ease the stress with this item. The size of the unit was perfect based on our need. The facility is secure, clean and it’s been a great experience overall.
The staff was SUPER helpful and awesome. (Thank you Amanda). The whole facility is really clean and well kept. Access, layout, carts, bathrooms,… it’s all too notch. And the pricing was perfect for us. Thank you
Very accommodating and easy to work with staff. Very clean facility
Spotless, secure and reasonable! Super friendly staff—especially Amanda who is super friendly and totally helpful. Thanks Amanda!!! Made our short term move and storage a breeze…
Such a great facility and the staff is amazing!! Amanda gave us a tour and we found the perfect unit for us. She went above and beyond! We love the climate controlled access to our things. Would highly recommend!
I have used other storage places around Duluth and this is the BEST one I have ever used! Amanda and staff are the friendliest I have dealt with. When I first needed to rent several units, Amanda walked me around and showed me all the options available and answered all my questions. I was also able to rent several units on the spot. One of the biggest reasons I chose this company was the security. It has the best security of any mini-storage in the area. Plus it was also clean and climate controlled. This will be the only place I use in the future. I can not recommend this place high enough. Thanks!
The move in process was smooth Amanda and Elizabeth were great
The cleanest safest storage around. Great units and a fair price. The staff is excellent very helpful.
Hi Z R, thank you for leaving a review at US Storage Centers. We'd love to hear more about your feedback on our facility. At your earliest convenience, please email us at
[email protected] with more information about your recent experience. We look forward to speaking with you.
Amanda was so helpful getting the set up with a Storage unit and just being all around great. Highly recommend.
I really appreciate Amanda working with me and getting me into the best unit that will work for me and for my budget. She really helped ease some of my stress today! Thank you again!
Our experience was an incredibly positive one, primarily made so by Amanda. She was nothing but kind, helpful and empathetic throughout the entire process. This was our first experience using a storage facility, and she explained everything we needed to know in a very approachable manner. The customer service was exceptional and the icing on the cake was a clean, safe, spacious place to store our belongings during a period of transition.
This storage facility is the best facility for storage you will find anywhere near Duluth, period. Your things would be safe here. Equipped with a high, heavy duty gate, heavy duty doors you must use a code in order to get near any units. The whole facility is under surveillance. These people know how to properly run a storage service.
Hi Corey, thank you for your review. We're sorry to hear about your frustrating experience with us. It sounds like you encountered several issues during the payment process, which caused you a great deal of inconvenience. We appreciate your business. Our company values putting customer satisfaction as top priority and we are disappointed to hear of your less than satisfactory experience. Please email your best contact number to
[email protected] and our district manager will reach out to you. Thank you.
Always friendly staff, great pricing I honestly recommend to anyone who needs a storage unit.
Us storage is Clean, safe and staff is awesome
They made ordering a unit from out of state so easy. The woman who helped me on the phone was so nice! Everything was so organized and smooth when we arrived - such a relief. Highly recommend this business!!
Absolutely amazing staff, they went above and beyond for us when we were in a tight spot by finding us two storage units side by side somour moving company had an easier time. They made renting an easy experience which is huge when moving is so stressful. I will continue to be a customer for my business needs I. The future.
Amanda was awesome, very welcoming, professional, and gave thorough advice. We are repeat users because if the cleanliness, cost and quality security.
Ruck and Dede Duluth, MN
The staff were friendly and the entire facility is clean.we have never seen traces of critters. Plus we can get to our personal property very easily
Definitely one of the nicest storage facilities in the area. Pull through garage and elevator for easy loading and unloading. Units are very tall and can fit a lot of neatly packed things. Very secure, even the bathroom has a code required for entry. Customer service was also great.
Great place to store your stuff.
Very clean units, very friendly staff, secure facility, Amanda and Bryan were very helpful, also affordable,
Amazing place plus amazing ppl.
Very good service from Amanda she helped me out a lot with my storage needs
Would definitely recommend.
Clean property, spectacular customer service.
Amanda and Bryan are the best.!!!!
Very good service, the employees are awesome!
Amanda and Brian are the absolute best! They answered all of my questions, and were extremely knowledgeable and friendly. Wonderful customer service!
Very clean, I liked the staff the Building was large lots of room
Great service and facilities. The grounds are clean, the units are reasonably priced, and the units truly keep your precious cargo and memories secure for your return. The staff has a way of not only being professional and diligent, but making every interaction feel both natural and charming all at the same time. Grateful for the service they provided to help me survive the hardest era of my life.
Bryan greeted me when I arrived to check out the units. He went over the different options with me, and ensured that I had the correct size unit. He showed me around the facility and where the best place to load/unload our vehicle was. He was able to answer all of my questions. He went over the contract very carefully, whereas a lot of places just ask you to sign.
I also appreciated that we were allowed to pre-pay for a year to lock in the price as we know we will need longer term storage. We have moved in all of our large items, and the unit appears to be a perfect fit. So far, we are happy!
Great storage center with friendly employees that are very helpful. This storage place is always clean and is also very secure so no worries about anyone breaking in to steal. They do an awesome job and I would recommend it to anyone looking fir a storage place!!!!
Monthly without the freeze
US Storage is the premier storage facility in the Twin Ports. I’ve had multiple units at various times and have only had positive experiences. Safe, clean and easily accessible units with multiple sizes. Facility has carts to use to help transport your items. Staff are professional, responsive and kind.
The heated, climate controlled units are clean, and the property is well kept! It’s the best place in town to store your things!
Amanda was really resourceful and she had a great understanding of what units were available at the time. She did an excellent job with locating the unit that suited me best. She found me the best deal and saved me a ton of money on the monthly rates.
Thank you Amanda.
As a newcomer to renting a storage space, I had a lot of questions and concerns leading up to our move-in day, but all were smoothly put to rest either via the US Storage website or Amanda at our site location in Duluth. She was so friendly, didn’t make me feel like a burden for asking questions, and once she learned we weren’t experienced renters, she happily explained everything, including the sections of the rental agreement, very concisely. Then she gave us a walk thru of the facilities/our unit while explaining the unloading/loading process and security. There are several fantastic qualities that stacked up that will keep me coming back to US Storage: 1. Friendly service 2. Indoor loading/unloading vehicle space 3. Trusted security inc cameras, codes, and security personnel making rounds 4. Accessible bathroom for customers near unit 5. Clean and well kept spaces, meaning no burnt out lights or broken latches 6. However you want to submit your monthly payment, you can choose. My preferred is an easy online auto-pay. I’m so happy we went with US Storage Centers and would absolutely recommend 10/10
A friend refered me saying it's a super place. Meeting Amanda gave me confidence based, on her lovely personality, that I'd found the right fit. Thank you for showing me a variety of options, Amanda. You have great customer service skills:)
Today is January 23 The u.s. storage unit Duluth Amanda and Brian help me out that did a good job And great service appreciate it
thank you
Great customer service and a very clean and secure facility for your storage needs!
Wonderful service! Amanda and Tracy were super helpful and very accommodating. Would recommend for anyone needing a place to store their valuables.
Good indoor storage.
Not sure about pricing it's a friend's utin but was very large and you can drive right into the building to get to your unit I thought that was VERY convenient!!!
Very secure storage. Front desk staff were great and know how to treat customers. You cannot ride the elevator with your things and must walk up and down the stairs if your on the second floor. It is very convenient to have a restroom on site (pointing this out because it took me a few months to find)
Note: You must have renters or obtain some type of insurance.
5 stars for great staff, security, and clean restroom. P.s. don't forget to give your notice to vacate when your almost ready to leave.
We have traveled from as north as mn south as fl west as az and east as tn for work. We have used storage buildings all over the place. This storage building has been the best. Access to security, price and cleanliness. 100% recommend.
Of course they are pricey, but driving a truck INSIDE, to your large, climate-controlled space, is worth it! Take into consideration how tall the units can be, and utilize it accordingly. My space is more than 12 feet tall. And listen to the knowledgeable staff - Tracy will explain all the details, give you great pointers, and answer your question.
Our appreciation to Tracy for getting us into a climate-controlled storage unit that would hold our travel trailer for the winter. Friendly and professional service in a clean and secure facility. Many thanks!
Great customer service everything was explained really well!! Great facility with really clean units and building! Ease of moving stuff in was awesome!! Very secure facility I would highly recommend!!
Very clean and well kept facility, very polite staff and when I have questions they explain them very well I would recommend this facility to family members and friends
Best storage center I've ever seen
Managers were really helpful in me getting a unit last minute. Very professional
Has been a great experience getting setup and the faculty is very secure
Amy went above and beyond to help me out. When I arrived, the doors had just opened for the day. I was the 2nd through the door and was helped immediately. Got to the unit to discover it to be a VERY CLEAN storage space.
We called almost 10 storage facilities in the area looking for a climate control unit. Everyone was fully booked, including US Storage, but US Storage quickly got us on the list and let us know what to expect. We quickly got in a unit once being placed on the list, and the paperwork process was nice and easy! Amy was super awesome, and very helpful!!!
We rented a unit and I must say we received world class service. Amy was a joy to work with and made the process super easy. The customer service was really second to none and the tour was very fun!!!! You need storage go see Amy it will be well worth your time!
Tracy and Amy were very friendly and super helpful. Made the experience very easy. The entire facility is very clean and I feel good about having my stuff here. Thank you!
Absolutely the top of the line storage facility in the area. The security at US Storage on top of the climate controlled units is unlike any place I have seen. I highly recommend speaking to Amy if you have any inquiries, she is so knowledgeable and has the best customer service I've seen in a long time. The staff genuinely cares about the facility, and the safe keeping of what you need to storage. Wish I had ☆☆☆☆☆☆☆☆☆☆. The price is really reasonable, and watch for deals!!!
This is a very nice, clean and well maintained facility. The staff (especially Amy) are professional, helpful and have taken excellent care of all my needs. The climate controlled units are awesome to keep all your stuff like new! I really like the accessibility and how secure it is as well. Highly recommended.
They are fun to talk to and facility is clean and well maintained! It is also well lit and there are a few blowers in the halls to help keep the air from getting stale.
The facility is fantastic, super clean. The people are super friendly and very helpful, the best place to store your goodies. Amy was as nice as you could ask for - 6 Stars
Not only are the facilities top notch and spotlessly clean, the people that help you are spectacular to deal with! Tracy and Amy at the Duluth location are so helpful and friendly! Access is very easy via drive-in loading areas, carts and elevators. Will certainly use again when the need arises.
US Storage is great! Clean, safe with professional staff. I’ve rented there multiple times, including for work, and it’s always been an excellent experience. Highly recommend!
Amy and everyone working in the office were so helpful! The units seemed clean and I’m very excited to store my things here!
ultra clean. experienced office staff exceptional, they worked hard to help me meet my storage needs. Freight elevator if unit on second level.
The above written soon after I rented which would have been in May of 2021. Now Feb. 2022 and my things have finally been moved out and again I give US Storage Center in Duluth my highest rating. The moving out of my things and the closing of my account could not have been easier/more simple. While present for the loading I didn't participate so asked the movers if they saw ANY indication of mice or anything else undesirable. ABSOLUTELY NOT. They were not from the Duluth area and seemed genuinely impressed with the facility and the security. Not inexpensive but well worth every dollar and again the experienced/knowledgeable, warm and extremely helpful office staff made the rental smooth and easy.
It was super easy to reserve a unit. The staff is super nice and knowledgeable. The whole experience of renting a unit was pleasant and quick. Thanks!
The best storage center in Duluth! Highly secure, great rates, clean & well maintained, and the best part is the friendly staff! Tracy and Amy in the front office are the absolute sweetest!!!
The facility is VERY clean, well kept, and secure. I helped one of my boss's load and unload things several times over the years from his storage unit at this location.
Pros
- clean enough to eat off the floor
- warm and toasty
- nice storage units
Cons
- nothing
Ask for Amy she's really friendly and easy to work with!
I was in need of a unit on a weekend within a few short days and Amy was great! She helped size one based on my items so I wasn't over paying and was just a peach to work with! She held the unit for me for a weekend while waiting to hear back from my sister who had space in her basement. I didn't end out going with US Storage Centers only because my sister pulled through, but based on the customer service, I highly recommend them! Also, having heat controlled and secured units is a plus in my book!
I have been using this facility for over 10 years. It is the Cleanest, safest and most efficient place I have found in the twin ports. The staff is A-MAZING!! I couldn’t ask for a better place to trust with my belongings!
great facility! awesome staff!
Super friendly staff, really clean facilities and reasonable prices!
This was one of few storage facilities that answered the phone in person, and Tracy was very pleasant, knowledgable and helpful as we tried to figure out what kind of unit would fit our family's needs. I highly recommend this facility and manager Tracy.
Hands down the nicest place to keep your things. It's clean, secure, and the staff is very helpful. I wish I would have just stopped here first!
I have nothing but nice things to say about this facility. It is clean, climate controlled, well-lit, and easy to access.
Anytime I had a question, the office staff was great to work with. For my purposes it was at a convenient location and very user friendly.
Your storage facility is the best I have ever seen . Plenty of pushcarts and lots of space to unload our truck in a temperature controlled environment. Very clean and spacious I am happy to have found your storage when I needed it the most . Even your bathroom in the storage area is luxurious. I will be more than happy to let others know about your storage facility’s .
the staff was so personable and the ease of moving my things into my unit was fantastic. the access to dollies and the freight elevator was so nice and made moving alot easier.
Excellent customer service (Yay Amy) plus clean accessible units
Highly recommend using this facility. Clean, secure, rolling carts always available, well lit and kept at a good temperature, garage for your car when unloading in the rain. They take care of your every need.
Very clean and easy to get in and out with a big truck.
Tracy at the Duluth location is an absolute gem! She went above and beyond to help my family and I during a rough patch and is extremely helpful and knowledgeable. The units themselves are great and even though you have to enter your code a lot when visiting, it is well worth the extra security. I would highly recommend this storage company, especially the Duluth location, to anyone wanting a good storage unit experience with friendly employees. Also, please make sure to wear a mask when going into the office!
The gals in your office in West Duluth have been fantastic to answer my questions and make my first storage unit experience run smoothly. They are efficient with paperwork and good communicators - unlike the other places managers! I had tried to contact 3 other different storage places to compare units in Duluth MN and none were as prompt, helpful & cheerful as your staff. Thank you ladies! Met beyond my expectations! 👍
Highly recommended! Tracey was an absolute pleasure to deal with. Very professional and friendly. Extremely clean and secure facility. A+!!!
Amazing service by Amy! So happy I choose this secure storage place.
Very nice place, indoors so your things are safe. My son rented at Rice Lake Mini Storage and all his things were ruined due to water damage. COME TO THIS PLACE, IT IS GREAT! CLEAN AND DRY
I am so thankful for the ease of renting a storage unit at US Storage Center. During this stressful time of getting our Aunt’s house emptied, we wanted to make sure her valuables were safely secured and stored. Amy and Tracy were so helpful! Thank you!
Clean, secure and easy to access your things.
Tracy and Amy are phenomenal. I’m moving across the country, and finding a space to safely store my belongings was stressful. They made this experience so easy, they made me laugh, and they were top-notch professionals.
Clean, very accessible, moderately priced. Very nice and helpful staff.
I would give 10 stars if I could. The units maintained, clean and we'll lite. Amy and Tracy are wonderful to work with. Very professional yet so friendly.
Friendly front desk staff, secure entrances, facilities were easy to navigate, prices seemed fair, overall great place!
Fabulous. Clean...temperature controlled, no humidity, I stayed for a whole year through all seasons....you could live in their storage units so nice 😂 honestly don’t hesitate. I will definitely consider for future needs.
While I haven’t had the pleasure to use this facility, we’ve come close a couple times. When I’ve called to inquire on rates, Amy has always been kind and helpful. I’ve also visited the facility many times and have found it to be clean, organized, and secure.
I have used this place for storage off and on for the past 10 years. It is the best storage facility in the Duluth area, hands down.
You cannot beat the security, climate control and service you get for the items you store. Even more important, the Manager, Tracy, is the BEST!
Barb
If I could give this place and Tracy a 15 I would! They've come to my rescue a couple times. I was able to get into a perfectly clean unit when I needed to swiftly. Tracy's always been available for any questions or needs. Prices are reasonable too!❤
This place is great for storage, which is agsactly what it's for 👍
Amy and Tracy are great. Thank you both! Highly recommend this clean, safe facility for storage needs.
Always friendly and helpful. Facility is spotless and easy to access. Best storage facility in Duluth!
Great friendly staff. Nice, clean secure facility.
Safe secure and clean storage units. Highly recommend
Reasonable price. Clean and secure
Wonderful establishment!!!
Great storage facility, awesome security
Nice secure no worry storage
Store my stuff here while finding a place. Love that you can go at anytime, not a bad price, and its climate controlled.,,
Great place for storage. I've used them a couple of different times and it is a very positive experience. Tracy, especially, is great to work with. I have recommended them to friends, and highly recommend them to anyone looking for good, secure storage!
Great facility. Secure, clean, and convenient!
Excellent storage facility. Staff is always very helpful, buildings are always neat and clean. Great place to store my stuff, would highly recommend to anyone.
I have had several units there over the years and have been very happy with this facility. Very clean and well maintained.
I love how well lit it is inside and out and all the cameras and code access gates makes for a very safe feeling.
I like the new payment options, especially the auto pay so now I don’t have late fees.
Felt far more secure then other self storage places we've used, and very clean! Staff was very helpfull. My wife and I were very impressed and we highly reccomend. Best Storage in Duluth.
Easy access, well lit, and I feel safe having valuables stored here. Friendly and clean are their best qualities.
This was the perfect place to store my items during my transition. The facility was clean, the customer service was helpful and the high tech security gave me confidence that my household items were safe. I would recommend this storage facility to anyone looking for clean, secure storage!
This storage facility is great! I have rented with them for several years on and off. I highly recommend Lake Region Storage because of the security, it is well lit, security system is top notch, extremely clean, and customer service is great. They have helped me several times choosing the right size unit. They recommended to me the automatic payment plan to help me avoid future late fees ( this alone has saved me so much money. I am always busy running around and I use to forget to pay rent more often than I would like to admit).They take pride in what they do to keep this facility running so well and keeping customers like myself extremely happy. They have enclosed trailer and carts... this was another bonus to making my moving easier and less stressful. I will continue to recommend your services to everyone. Thank you Lake Region Storage, keep up the great work!
I recommend this place to anyone looking for Clean, Climate Controlled Storage! The facility is VERY clean and well kept. The state of the art security gives me peace of mind that my items will be there when I come to pick them up. You can tell they take pride in their business and that gives me confidence that they will care about my items in storage. If you need storage check them out. The best in Duluth.
I have a storage unit here and the place is very clean, secure, maintained exceptionally well. They are a little bit expensive but I think the added security is worth it.
Great facility, very secure and clean
Prices are competitive and the storage areas are very clean. Tracy, in the office, was very helpful and friendly. She made me feel welcome. LRS offers online pay which is very convenient. Security was satisfactory as well. I would definitely recommend LRS should you need to store items in Duluth, MN.
This is best storage facility I have ever had. Clean, Modern and secure. I would highly recommend the facility in Duluth. It was a great experience while storing our house hold goods in a climate controlled facility for about 5 months . Scott, Ely, MN
Busy place but amazing facility. Impressive!
Top of the line security & incredibly friendly staff!
I love the security throughout the place
I would store my junk here any day! Very nice place.