Thank you so much for your kind rating, Paul! We’re thrilled to know we made a positive impression and truly appreciate you taking the time to share your feedback.
US Storage makes the process of renting space very easy. I recommend them to anyone in need of safe and clean storage space.
Hello Kevin, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Liz is always so nice and helpful would recommend
Hello Necole, thank you so much for your kind words! We appreciate you sharing your experience with us!
Very friendly
Hello Craig, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Hello Janna, thank you so much for rating your experience with us so highly!
Hello Ginger, we are delighted that you had a great experience with us. Thank you for taking the time to rate us!
All went well, Liz was very helpful and informative, not only sign in day but each time I talked with her on the phone. Very much appreciated!
Hello Ron, thank you so much for your feedback! We appreciate you sharing your experience with us!
Very nice storage units!
Hello Jane, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Jen was a great help and very Friendly!
Hi Kaylyn, we appreciate the kind words and are glad we could provide you with a positive experience!
Great service and garages, Thankyou
Hi Nathan, your feedback is highly appreciated. Thank you for the review!
Very helpful and pleasant.
Enjoyable experience.
Hi Randy, we are thrilled that you had a positive experience with us!
I reserved my unit online, it was very simple and user-friendly. Upon arriving to the location, the staff was extremely friendly and helpful. They were proactive by answering many questions that I didn't even know I had, at the time. I feel very safe and valued renting here. Thank you!
Hello Courtney, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Facilities are super clean, staff is extremely helpful and access to get into the facility is easy but also gated for security. Liz is always so helpful too!
Hi Michelle, your feedback is highly appreciated. Thank you for the review!
Hello Ashe, your feedback is highly appreciated. Thank you so much for the review!
Excellent service. Very helpful.
Thank you so much for your kind words, Megan. We really appreciate you taking the time out to share your experience with us.
Thank you so much for your kind rating, Kenny! We’re thrilled to know we made a positive impression and truly appreciate you taking the time to share your feedback.
Excellent customer service. Couldn't be better! She walked me through this process very well.
Hello Patricia, thank you so much for your feedback! We appreciate you sharing your experience with us!
Liz was a delight when I came in and very helpful. Made the storage experience seamless!
Thank you so much for your kind words, Misty. We really appreciate you taking the time out to share your experience with us.
Hi, Nic. Thank you so much for rating your experience with us so highly!
Top Notch. Great personality and they do their job! Clean and spacious storage units. Highly recommend.
Hello Amanda, your review is appreciated. Thank you for sharing your experience with us!
Human answered the phone and was able to answer all my questions!
Liz was so kind and informative when I came in to pay! So very helpful!!!
Thank you!!!
Liz was super helpful and kind! Loved how easy and fast it was
Liz showed us B121 and all looked good
Very clean and well run facility.
Liz made the sign in process as easy as it can get. She was very knowledgeable and helped each step of the way
The storage unit itself is amazing, and we have one in the climate control for winter. Liz was so helpful and made everything so easy. We felt so nice knowing that our stuff is safe here.
Great, clean units! Friendly staff.
Liz was helping me get a storage unit today and she was very helpful kind and was easy to understand
The property manager, Liz, is great at her job!
Liz is great, smooth process!
Liz was very helpful and kind with starting us with a storage unit! She’s awesome!
I am really impressed with US Storage Centers in Brainerd, MN. Everyone I dealt with was friendly and very professional! My unit was clean and move-in ready and easy to access! My only suggestion would be to have extra carts available. I recently had to take some boxes out and the cart was being used. Took me a little longer to complete my task, but overall I'm extremely impressed!
Liz was great! Super customer service and very helpful and friendly.
Gene and Liz were of great help. Thank you!
The office staff were great and explained everything I needed to know. Very clean facility
Liz and gene were great to work with!
Very helpful, knowledgeable, and friendly. Answered all questions.
This is the BEST storage company I've ever worked with over the past 30 years. Liz and Gene run a very service focused business with professionalism, courtesy and a positive attitude. They are terrific to work with for many years! I cannot say enough good things about them. Thank you to Liz and Gene!
W Kelly - Nisswa Mn.
Liz was most helpful and cheery when helping me find a new storage unit. Yes, I am a returning customer and have been happy with my experience in the past. I like the staff, the security, and the clean storage unit. And the price.
The Brainerd US storage Center is the best storage facility in the area! Have been using their facility for over 5 years. It is very clean with great units. They also have climate controlled units which I use. Snow is always removed right away. Gene and Liz are great managers! They are wonderful people and very friendly. Highly recommend!
Gene was wonderful and so helpful, explained everything perfectly. Very impressed, and it is appreciated! Will be referring everyone.
Awesome to work with! Very helpful and polite.
Gene and Liz are amazing. They provided me with all the answers I needed and provided excellent customer service.
Great place. Nice storage unit. Nice customer service.
Very nice and helpful, explained everything well!
The Customer service is terrific. As a new customer they went above and beyond to make feel welcome. They completely managed my storage needs and suggested a few tips to make it all go as smoothly as possible
I strongly encourage you to go straight to this company for storage needs and planning. They have helped me tremendously to go thru a completely painless move.
Gene and staff have been super helpful, even staying past office hours as I was running late after 3 days on the road moving to the area! Facility is well lit, clean, and the covered aisles make accessing the unit much more comfortable than standard drive up open air facilities. Glad I don't have to worry about getting drenched or slipping on snow and ice in winter!
Liz and Gene have been nothing but helpful getting in to my new rental unit!
Friendly staff and nice facility. Liz is very friendly and knowledgeable with questions asked. Thank you, Liz!
Great facility! We are a- repeat customer. Helpful, responsive to requests, clean units.
Great experience at this US Storage. Clean, nice units. Friendly staff. Would definitely recommend!
11/20/23
Excellent service. Excellent experience every time I call or go to the site.
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9/23
Excellent experience signing up for storage unit. Manager explained use of facilities and my unit. Easy to work with US Storage Centers in Brainerd, MN.
I found the staff to be very helpful. All the units have been in have been clean and very well maintained also there's a cover over the units where the snow won't get in very convenient also the climate controlled units are very well-maintained and cleaned also. Very nice for the money.
Liz was on top of things. I felt confident that this is the place for me to store my things. She knew her products I am very pleased ☺️
Staff was very friendly and very helpful. Professional and friendly.
This is the place to rent storage space from! Service from Liz is awesome!!
Liz and Gene at the Baxter location were very responsive to our needs and went out of there way to assist us. I needed multiple units and the situation was very fluid on moving day. They were very helpful in making sure I had units available to me.
This is a great facility. The staff - Liz and Gene - are professional and efficient, and go above and beyond to help their customers. They are truly a pleasure to work with.
Super friendly, very helpful.
Very detailed with the contract signing lease. Was very pleasant , professional aswell. She deserves a raise great customer service!. Liz lmberi.
Wonderful experience! Gene and Liz very nice and helpful. Facility is very clean, secure. This business is great to work with. I will definitely store with them if ever needed again. I highly recommend
Super clean spaces, secure and kind people! Best storage place we have been to!
Liz was amazing! She helped me through the process of getting a storage unit! I definitely recommended US Storage Centers in Baxter MN to anyone looking to store their belongings at a nice, clean and well maintained facility.
Excellent customer service and very helpful with direction!
Gene is amazing, super personal, such a happy person. I absolutely loved the interaction with him today. He did an amazing job making me feel welcomed and with all the help getting a unit. If I could give more then 5 stars I would. I highly recommend talking to Gene if you need a unit. Made my day and I walked out with a big smile on my face.
Liz did a great job getting my unit set up
Thanks Gene. You were hugely helpful.
Liz was great!!easy,affordable!
I had a great experience with US Storage 371! They accommodated all of my needs and worked with me with whatever I needed. If I ever need a storage unit in the future, I will definitely be back here!
-Carrie
This is a great place to store items. Safe, secure, great staff, smart systems ... I've never worried about our belongings. Best solution if you need storage in the Brainerd area
Absolutely incredible. I love Gene. He was so sweet, kind and caring. I was a recently single mama, scared and in a new chapter of my life. But Gene, from step 1 to the very end and closing, radiates kindness. They're so kind and friendly here! Worked with me so many times. Every thing was fast, easy and simple.
Great experience, liz at the front was very kind and helpful!
Liz was extremely friendly and helpful. Made the process very easy.
Very friendly staff and efficient paperwork process. Units are well maintained and very cleaned they even have air fresheners in hallways between units for indoor weather controlled storage. It’s the little touches that matter!
Really nice to be able to drive right up to your unit. Super clean facility!
Very helpful wonderful customer service friendly and professional
Hi Druijitzu, thank you for leaving a review. We'd love to hear more about your feedback on our facility. At your earliest convenience, please email us at
[email protected] with more information about your recent experience. We look forward to speaking with you.
Gene and Liz made the entire rental process easy and transparent. It was great to have someone at the office to walk through the lease agreement and answer any questions. The space is clean, secure, and it’s great to have a flexible lease agreement.
I stored my belongings here for a long time and never had any problems, my belongings were always safe and secure. Never had any issues at all over the many years I kept my storage unit here. If I should ever need storage in the Brainerd Lakes area I will definitely come back here. Gene is super helpful and kind, he is friendly and welcoming and he keeps these storage units safe. Thanks again Gene!
Nice clean storage friendly people
Gene was very helpful and made the process of rent as smooth as possible. The level of security here is great.
Very professional! I highly recommend the Brainerd facility.
Liz was great and helpful
My husband, Rick, rented a storage unit at US Storage on Hwy 371 in Brainerd, MN today. He felt that he had never been treated better at a self-storage business, and we have rented from several in multiple cities. Gene and Liz from US Storage were very helpful and also very friendly, and walked Rick through every step of the rental process and personally making sure that he gained access through the secure gates and doors. My husband really appreciated the professionalism of Gene and Liz, and gladly recommends this US Storage location for those who need storage space in Brainerd!
Liz was very helpful and spent a lot of time helping me choose the units I needed. Units were also clean and well secured.
Gene and Liz are awesome!
Great knowledgeable manager who knows his stuff
Great service from Gene. Clean location!
This is a great facility with a very secure setting and location. The gentleman that helped us was very friendly and thorough! Would highly recommend 👍
Friendly staff and secure facilities. Only been using this place for a few months but I haven't had any problems at all.
Such a sweetheart and very informative.
Great security. would recommend to everyone!
The staff was excellent. We took care of everything ver quickly. What I also liked was they understand the need to be careful as a result of the covid pandemic. They were open and comfortable explaining what had to be done, how and why. I appreciate that.
Friendly and helpful staff. High security and clean property.
Friendly and attentive staff. Very nice modern facility with great security. Clean and maintained. Excellent choice for your stuff!
Great place to rent a storage unit. Liz was a great help in our rental process.
Somehow my auto credit card payment didn't go through the initial setup so I'm rating this based on the attempts the company made before taking escalated actions against my late balance. I did receive plenty of emails, but I guess I over looked them for one reason or another, but I got a telephone call from Gene. I was rather on the fence about it, but Gene was very patient and cooperative with me and is one of the best Cu representatives next to the last rep I had upon my intial setup. Thanks again Gene!
I have had an excellent experience with the company. I’ve been renting a unit from them for many years. The Hwy 371 North location.Very secure place. Nice, clean, spacious units.The staff is always friendly, polite, and very helpful. Also have been great about contacting renters about the company change and updating paperwork.
I go to the Brainerd 371 facility. These guys have always been great and helpful but they have especially been helpful in the transition to new owners with all the paperwork, new payment processes etc.
Really nice people, great to understand, showed me the units great place
Just purchased a yr of 5x10
The best storage locker place in the lakes area. The security is great a big thing off my mind.
Very nice place, but pricey.
Nice clean units and areas
A storage facility you can trust! Locked secure and tight.