I’ve had some less than perfect experiences here in the past but things have been good for several years and Ivan has been friendly, helpful and competent.
Thank you so much for your kind words, Rosalie. We really appreciate you taking the time out to share your experience with us.
This process made spending my $$$ easy. Fast, friendly & knowledgeable 😊 Ivan is Amazing!!!! Welcome to the Belair Rd Team!! WE NEED YOUR KIND HERE!!! Customer Service Awesome 👍🏾
Hello K, thank you so much for your feedback! We appreciate you sharing your experience with us!
Ivan was so helpful he answered all my questions and was very respectful!!
Hello Christina, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Ivan gave great service and explained everything definitely will recommend US Storage
Hi Michael, we appreciate the kind words and are glad we could provide you with a positive experience!
Ivan made my move in so easy he is very professional and nice iam glad he was able to help me
Hi Gale, your feedback is highly appreciated. Thank you for the review!
Hello Timmothy, thank you so much for rating your experience with us so highly!
Ivan was great
Hello Donyell, thank you so much for leaving us a great review!
Ivan was awesome! Efficient and professional.
Hi Evan, we are thrilled that you had a positive experience with us!
Good service
Exelent guy Ivan
Hello Jonatan, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
I was very satisfied with the storage facility Mr Richard was very helpful he explained everything to me the contract and everything and everything's good great place to store stuff it seems safe it was clean I'm satisfied thank you us storage centers 😊
Hello Roslyn, thank you so much for your kind words! We appreciate you sharing your experience with us!
Very helpful and polite
Hello Alicia, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Great place... Richard... Definitely helped...
Called many places .. they had best prices
Thank you so much for your kind words, Ronnie. We really appreciate you taking the time out to share your experience with us.
Richard was very professional and fast.
Hello Mat, thank you so much for your feedback! We appreciate you sharing your experience with us!
Awesome experience Richard was funny informative just a cool guy overall he definitely got me to get the biggest unit
Hello Kevin, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Hello Shantell, thank you so much for rating your experience with us so highly!
Richard is very helpful and a great asset to the storage.
Hi Khadijah, we appreciate the kind words and are glad we could provide you with a positive experience!
Hello Thor, we are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Very pleasant and patient. Great to see happy employees.
Hi Maud, your feedback is highly appreciated. Thank you for the review!
Same day was able to get my unit and unload.
Hello Ian, thank you so much for leaving us a great review!
Great seller very good customer service deserve a raise
Hi Taylor, we are thrilled that you had a positive experience with us!
Great customer service price not to bad I will recommend using this company
Hello Vee, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
El servicio al cliente por parte de Richard es muy bueno fue muy atento y resolvio todas mis dudas y necesidades de espacio.gracias!!!
Hello Erick, thank you so much for your kind words! We appreciate you sharing your experience with us!
Excellent customer service!!! Richard is super helpful and runs the place with great care. Rare to find a business run so well.
Hello Amanda, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
I give them 5 stars I had no issues
Thank you so much for your kind words, Brandi. We really appreciate you taking the time out to share your experience with us.
Hello Tyshawn, your feedback is highly appreciated. Thank you so much for the review!
Good morning I had an awesome time with registering unit Richard was very and informative. Thank you Richard...🙏🙂
Hello Cheryl, thank you so much for your feedback! We appreciate you sharing your experience with us!
Easy to rent unit online, good customer service, made the whole thing a breeze.
Hello John, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Hi Naquanya, we appreciate the rating and are glad we could provide you with a positive experience!
Richard was great! Super helpful and thorough. Storage was clean and easy to get in and out.
Hi Lisa, we appreciate the kind words and are glad we could provide you with a positive experience!
Great employee gave great service.
Hi Papì, your feedback is highly appreciated. Thank you for the review!
Very very helpful
Hello Tara, thank you so much for leaving us a great review!
Great customer service Great help
Hi Randy, we are thrilled that you had a positive experience with us!
Thank you so much for your kind rating, Pete! We’re thrilled to know we made a positive impression and truly appreciate you taking the time to share your feedback.
Hello Jack, we are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Richard is 10/10 !!! Highly recommended
Richard is a cool dude and prices are reasonable. And 24 hr access. Dont even think twice about using them for your storage needs.
Hello Marki, thank you so much for leaving us a great review!
Amazing customer service and Richard Corrado got me in and out in no time. Very informative and polite. Definitely would recommend this business to friends and family.
Hi Angela, we appreciate the kind words and are glad we could provide you with a positive experience!
I was having a rough day and because of US Storage I was able to be stress free for the rest of the day
Hello Keona, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Jason the best in business
Richard was very helpful in explaining terms of my lease and showing me to my unit. Excellent customer service!
The manager Richard was really helpful and understanding when it came time to remove my belongings and I definitely appreciate the help and support
Richard was very knowledgeable, friendly and personable. He was patient and explained everything that I need to do to get my account updated.
Richard had me in and out and explained everything in detail.
Richard was very professional and helpful
Very helpful and waited for me to arrive although he was about to close. Very professional and kind.
I love the hands on assistance I received and the wonderful customer service displayed by the staff. This has been my best storage rental experience ever.
Great customer service thanks
Best storage place in the city open 24 hrs per day
Great service very helpful and informative
The gentleman that waited on me are knowledgeable and courteous to my needs. Thank you so much.
I love this location the guys really took great care of me. Check them this is the place to be.
Great Customer Service💯 highly recommended 💯
Robert was GREAT very helpful and provide a GREAT service
Great place great staff great environment
Keith was amazing! Such a great help. Highly recommend this storage unit.
Very good customer service
Location is convenient and service is great!
Good people took care of me no problems showed me to my my storage.And was helpful up front great people like I said
Property Manager Robert Prentice and Assistant manager Keith Roots were extremely helpful and accommodating to my family needs. As soon as we began talking they made us feel very welcomed. As well as being informed on whats the best option for storage.
The unit I reserved was canceled and I had no where to take my sons stuff (campus move out) but Property Manager, Robert Prentice went far and beyond to assist me.
I wish every where I went provided his type of 1st class service.
I will be returning at the end of each semester to use their storage facility.
Thank you Robert Prentice for saving the day
The service here was great they helped me get the best deals for our storage and was very kind and walked me through the entire process. As an out of state college student I plan on keeping in touch with this business for the next 4 years.
Great Unit and Great Prices
Rob and Keith both was very pleasant. They waited on me soon as I came in I was shown a unit that was very clean my waite wasn't long at all. I will say they gave me the best experience I ever had dealing with any storage space. The hospitality is the best🥰🥰🥰
It’s good service and highly recommend
Great customer service and attentiveness by Keith
Excellent service from Keith!! Will come back again!!
5 star, Agent helped me out tremendously with the spaced that I was looking for!
Keith gave excellent customer service and was amazing.
My experience at US Storage was started out a little confusing on the phone with the call center. Once i arrived at the location 5117 BelAir rd Mr Robert Prentice took care of me and my family and made the necessary adjustments that made doing business effortless. I would recommend this location to everyone and I will advise everyone to work with Mr Robert Prentice his customer service skills are outstanding.
Property manager Rob, help me find a unit to fit me needs for storage. His knowledge and ability to find, locate, and adjust to the needs of his customers. Well done!
Very reliable, clean and pleasant professional, would definitely recommend their services
It's was very clean and nice you have a great front desk staff as well
Rob gave us a warm welcome A great experience affordable price and made us feel like we knew him forever.
Mr rob , excellent customer service, awesome personality , great worker highly recommend
Fast and great personal touch.
The guys at the Belair Location are the go to guys for Storage they know there craft
Keith and Robert are two of the best, they make sure you get the right size unit and the process is both easy and very affordable .
Today was my first time here and I was very pleased with my unit & the help and information that was given to me… Keith was very Helpful and understanding…
These men are the best let me tell you they have the best energy the best customer service . First time I came up here to get a storage unit they made me forget I was getting one!! They made me feel like I was family every time I came up here to pay or check on my. It’s always love, good energy and they’re always there to lend a help hand I highly recommended The US storage Unit 10 out of 10.
Rob helped me a lot with my storage needs quick and convenient I’d definitely recommend
Rob was very professional in assisting me with my needs for storage
The best storage unit ever they were very helpful and met all my expectations thanks
Robert is such an Amazing Manager he listens and offers solutions he was quick and friendly and Keith made sure we were comfortable with our unit size
Robert was excellent and made sure he helped me get the rite size unit he knows his stuff
Excellent customer service
Great customer service , very transparent and affordable
Mr. Prentice has been very helpful, and patient with explaining the policies of having a storage unit. On days I drive into my unit he's always there to see if I need help.
I really appreciate all that he has done.
Back in January Mr Ross (I believe thats his name) gave great customer service and was professional from intial phone call to acquiring the rental unit which we thankfully had gotten what I really needed for a price that was almost a hundred less monthly less than all the other competitors meaning we didnt have to settle for less in size and not to mention They have a truck to move in your property (call for availability) and 24 hour access.
2024 Update: Cleared out unit January 2024 and I warn you that having a storage unit that Is Not climate controlled is risky and a waste of time because 90% of my belongs were damaged by Rat Urine (found dead inside also), bugs (even a Black Widow with eggs), dust, moisture. Also, the price of the Unit continued to climb up without notice almost past the 200 dollar mark with storage protection included. I'm not saying they are a bad storage company what I am saying is IF you want more protection for your things long term DO NOT get a storage unit like this with no climate control. They are 24 hour access (unless emergencies) but the promotional price to get you in there is not enough to lose your possessions especially if the price overtime is the same as where you would have had climate control protection long term. Do better than I did brother or sister. Get climate control for the price for your long term storage items especially clothes, delicates and antiques.
Hi Love God Love your neighbor, thank you for sharing your experience with us, both from your initial rental process and your recent update. We're truly sorry to hear about the damage your belongings sustained due to environmental factors. We understand the importance of climate-controlled storage, especially for items such as clothing, delicates, and antiques. Please email your best contact information to contactus@usstorage.net and a manager will reach out to you. We appreciate your business. Thank you!
This place is amazing the manager there Mr. Robert prentice he is amazing he is quick and gets the job done he gets things done in a timely matter and is very pleasant to talk to he is very understanding of your needs and willing to make sure you get the right size unit that you need the units are all clean and the price is great his customer service deserves 12 stars 🤩 for anyone that's looking for a storage unit with great prices and great customer service this is the place to go Mr.Robert prentice is the best at his job hand's done he will make sure you get the right size storage unit that you need he's available to answer any questions that you may have I would recommend this service to family and friends.. this Express was awesome couldn't ask for more
Very informative and helpful
The customer service was amazing...you guys made sure I got the right storage space for my personal things....very informative..was available to answer all my questions...made sure I left as a satisfied customer..I would highly recommend your services to my family and friends
Keith is an amazing manager and was helpful in assisting me with a plan for my nonprofit. Ron, the regional manager was also helping. Easy acces, great pricing. Visit them today and tell them Karl sent you!
Keith,
Was extremely helpful. He solved every issue that arose.
Thanks you Keith for your help!
Mike
Had a great experience there. Keith is so helpful.
Love this place!! Very helpful easy storing process. 24 hour access to unit extreme safety and security.
U,S storage has the best customer service and is fast and efficient and they explain everything well, they put you in the best unit for your Storage, very fast and excellent service. Make sure to make them your first choice.
Process was quick and easy. Paid online and spent 5 mins in the office. Prices are better than the competitors!
Great place to store your things
Great service. Excellent location
Easy process and friendly staff. Highly recommend.
Fast/Excellent Customer Service!
Very friendly and helpful! The rates are really reasonable as well.
Quick and friendly service
Keith Roots was an amazing associate. I was well taken care of and would recommend to others.
Rob is the man he makes sure you feel welcome and appreciate awesome job to USSTORAGE
This facility is great and Keith has awesome customer service!!
Super easy and friendly service 👍 b
Excellent customer service
The guys at USSTORAGE are A1 professionals thank you guys for all your help
Robert was a great pleasure to work with definitely well educated on all products and deals available, very professional and took action when it came to solutions that could be offered.
good place and very co people ‼️‼️ 10/10
Thank You Robert, Great customer service!!
Robert made the difference and created a customer for life! Thank you to Robert and his Team
Rob & Keith gave us great service. We love our new unit. Thanks US Storage.
Great customer service and support
Rob really takes care of his business and is very helpful
Love them an they work with you an very respectful
New to US Storage, so far everything has been wonderful. Working with Keith was a pleasure.
The Process Was Fast,The Young Man Was Respectful And Provided Excellent Customer Service
Very good and fast friendly service thank you Rob
Robert Prentice is awesome. He is quick fast with the application process, getting me in and out to my unit under 10 minutes. Unit was clean on arrive and their prices is very competitive to other units I researched.
Convenient location and great rates. Rob made the process easy.
Rob and keith are very well knowledge of what they are doing. Every time i go there they are very helpful. Best customer service. ever.
It was good service and the young man Keith was very helpful good service.
Great prices friendly service great overall experience . Come check them out !
Keith and Rob were so helpful, professional and supportive in my last minute need for storage. I appreciate them so much and the prices are amazing as well. Thank you for helping me in my time of need
Keith was very helpful and mannerable
Quick courteous service by Mr Keith Roots. Very satisfied with the support he provided and the tour of the facility before renting
Keith was very professional and very friendly.
They guys yesterday gave me A1 service i will be recommending people that i know looking for storage units thanks guys
Awesome customer service! Best prices, clean secure units Rob and Keith were patient, and very helpful to me even though I came in got my unit unloaded and was done and satisfied when I left.
Great, fast and friendly service, Rob and Keith were so nice and polite….I definitely will use you guys again
Rob and Kieth gave me a great customer welcome experience good friendly vibes
I love dealing with the brother in us storage Baltimore belair road, they always find solutions and cooperate with us
I walked a little mad but things definitely worked out. The guy that works in the center call a upper power and miss Carroll was amazing
Robert helped a great deal. He escorted us to the proper location and retrieved the information we needed to access our storage unit.
Great Customer service great experience
Face pace great service thanks a lot!!!!
Associate ; were very welcoming and professional.
Had a Great experience with rob did everything I needed was able to answer my md every question i had and had great customer service i would recommend everyone to use US STORAGE GREAT SERVICE EVER
Stayed late to ensure that I was in my unit. Pleasant, respectful and very very helpful. Keith and Robert made my move in great!
Had a nice experience at this location.
Robert and Keith are the best ever. Always willing to help and fix any concerns you may have.
Very helpful and friendly staff.
Thank you Robert so much for your exceptional service and courtesy!Thank you for making my day🥰
Courteous and Efficient Staff. The location is easy to find and I love the fact that the facility is 24 hours just what I need as a busy business owner with a very demanding schedule.
Rob and Keith did a great job taking care of everything with my new unit! Thanks!
Exceptional customer service. Robert was such the comedian great guy. Made sure he showed me exactly we he felt I needed. Thank you! Don't wanna leave Keith out he was friendly as well.
Great help. Quick and fast service. If you need a place to store your things store them here
Excellent storage facility.. I was able to do everything online before going to facility. Checking in was easy and quick. Great customer service
Robert helped me out at the last moment of his shift and never complained.. I appreciate his time and I was able to reserve a sizable storage unit today..
Robert had a Pleasant attitude both times I came to inquire.. most people think you waste their time when you only come to inquire.. However Robert never became impatient nor agitated.. I appreciated that due to my never having to use a storage prior to now.. Experience satisfaction today..
Excellent service! Keith & Rob were exceptional. They took care of me and had me in and out. Great service & highly professional.
Robert and Keith were both extremely helpful setting me and my wife up with our storage unit. Made the experience easy and quick but we’re also entertaining
Robert and Keith where awesome went up and beyond to help us out … I really appreciated all they done for me .. good job guys
Good experience Rob was definitely awesome gave me the best deal ever...In a perfect time of need... Definitely a relief.... Especially at a bad moment...I appreciate you my guy
Fast reliable customer service, good rates will recommend
Great group of guys. Easily to do business with. Would recommend to anyone looking for a storage unit.
Rob was a pleasure to work with very knowledgeable on his job I’ll definitely send people his way thanks 🙏🏾
They was super fast and very friendly I totally recommend this storage!!!!!
Was a good time and I thank the man that help me and my mom thank u ☺️
Great prices..24 hr access .. can't beat it..
I it's good to know that in these times there still people who care.
I would recommend usstoragecenters anybody need some storage.
Stand-up people courteous professional and will do they can to help you.. too bad the rest of the world isn't that way..
Thank you US Storage Center
The place is great. Staff is awesome and very helpful.
Friendly service, convenient storage location. Robert was very helpful
I was serviced by rob really cool, helped me out a lot also the prices are very good here.
When I walked in I was immediately greeted with friendliness and professionalism. I rented my storage locker on the spot and am totally satisfied.
Great customer service. Good deals for nice size units.
When i entered the office Rob said good morning how can i help you.HE ALSO ASKED WOULD I LIKE TO SEE THE STORAGE UNIT'S SO THAT I COULD DECIDEDWHICH WAS BETTER.HE WAS WAS SO VERY POLITE.GREAT SERVICE
Great establishment , clean, great customer service.
Very friendly helpful and Knowledgeable great service!!
Excellent customer service!
Hi Donnie, thank you for leaving a review at US Storage Centers. We'd love to hear more about your feedback on our facility. At your earliest convenience, please email us at contactus@usstorage.net with more information about your recent experience. We look forward to speaking with you.
This is the place for all your storage needs. Well kept and protected grounds and units,convenient, and well priced. The staff, especially rob, is so nice and willing to help anyway they can. If you need storage ,this is the place to go!
Chris was amazing i came in after hours and Chris took his time showing me units and explained everything in detailed i would recommend this storage company to my friends and family
Hi Tamiko, thank you for leaving a review. We'd love to hear more about your feedback on our facility. At your earliest convenience, please email us at contactus@usstorage.net with more information about your recent experience. We look forward to speaking with you.
Thank you to Robert The Property Manager he is awesome he needs a raise for his knowledge and commitment to his job he actually cares for the Community
My experience there was above and beyond Robert helped me in every way and also help move some items in because my help left This Property Rocks thank you so much
I went for some boxes, tape and bubble wrap, because I was moving! A guy by the name of Rob came over and help me find the exact type of boxes I was looking for. He was very polite and helpful. He made laugh the entire time. Such a delightful place to come and get all your storage needs. If you are looking for a place to put your things US Storage is the place for you!
Property managers Ron and Rob are great managers, they keep the grounds clean and property safe.
Good service. Very helpful at short notice
They were very excellent very professional I would recommend them to everyone
Life savers last minute and they helped me out Thanks so much
I was helped by Keith today while renting two storage units. I was greeted as soon as I entered and was helped beyond measure when I couldn’t get my storage unit door closed. I would definitely recommend this storage unit to everyone I know and I appreciate the excellent customer service received during my visit.
Rob was the greatest help. It made things we easy for us to maneuver through this process. We were within tight time restraints and he went above and beyond to assist us with our storage needs. I highly recommend if you have storage needs please reach out to this one. The 24 hour access is an added plus. The professionism of Rob is above 5 stars.
Clean convenient & courteous staff.
Rob and Keith literally are the best! They go out their way to accommodate my needs. I would highly recommend US storage. Great service and communication.
Great customer service 👏 👌
Robert was very helpful in expediting my lease process. Very professional during the entire process. Good prices and quality service.
The environment is so comfortable, the staff are friendly and professional. The 24 access makes things convenient for me. The units are clean and in great condition.
The manager was very extraordinary.
Amazing Fast Service!! Robert went above and beyond to assist me!! He was super friendly and professional!! I recommend US Storage For all of your storage needs.
Great experience! Friendly and helpful property managers.
Great service and professionalism
I would recommend us storage centers on Belair Rd. Robert made me feel comfortable with my decision to rent a unit. He addressed all of my concerns I had with a pleasant attitude.
I received exceptional service from property manager Robert Prentice. He went the extra mile, explaining everything to me in detail. I truly received excellent customer service!!!
Great experience! Would recommend their service to anyone. Robert and Keith were excellent and took great care of us.
Keith was very easy to work with and helped out tremendously.
Excellent customer service & clean units!
Robert was very considerate and very helpful to me and my family 💗💗💗
Nice and clean storage units. Rob is always super helpful and friendly. Would absolutely recommend!
Robert is a big help to this Company he cares about his tenants and community
Rob is a good hard worker. He really looks out for tenants.
Robert is the man he cares about his tenants and he is a hard worker he help us
I would like to say that I could not be happier with anyone else other than US Storage Center off Belair Rd. Rob could not have been more warm- hearted, compassionate, and empathetic right from the very beginning. I'm a single mother of 2 and have been going through one of the most hellish years of my life. Luckily I made a great decision when I chose US Storage Centers. I feel safe, protected and not scared when I'm here moving stuff around and there is no amount of money you can put on those things. Rob is a really great guy, businessman, and an honest person who really cares. I feel like I hit the jackpot when I found this storage center! Rob helped me from the very second I stepped into the doorway and has had my back ever since. I would highly recommend this storage center (I've used alot of them) and could not be happier with my selection. It's a great feeling to know that you're not being screwed over and that the manager truly has your back when you're dealing with storing and protecting your life. Thank you so much for all that you have done for me and my family❤️👍🙏US Storage Centers has been a true blessing and I cannot say enough good things about this place and it's management!!
Great and knowledge manager also very patient.
I feel good knowing this Company was there when I needed a space to place my things & it's affordable.
Robert is the best he was very helpful and he knew his job and the Property is very clean I will be sending more people to rent there
Customer service via telephone was very nice and helpful. Mr. Rob at the store was very helpful and knowledgeable. He answered all of our questions and was friendly. Thank you for your assistance!
Robert was a huge help he needs a raise for how far and beyond he goes to make sure he assist the tenants and he keeps the Property and Office clean I will be sending my friends thank you Robert
I had a great experience at US Storage Center!
First month rent was free the guy Robert was awesome. It has tons of storage and some of them are inside. Great place. And I like that it's located on a bus line.
Currently purchasing a Crown Vic. Ron made the purchasing process smooth and efficient. We got an in depth look at the vehicle with all of the vehicle history made available to us. These guys know what they have and what they're doing. 10/10 experience.
Ron did a great job, please come and see them
Mr. Prentice was great! Very helpful and professional!
Very good services, also kudos to Robert for such a good job👍🏿👍🏿
Rob helped me a great deal, I’ve had a storage back in 2019 and never had any problems and decided to get another he was a GREAT help during these unprecedented times. I really love this place. ✨
I can't say anything bad about this storage facility. Mr. Rob has been amazing since my 1st phone call. He is very knowledgeable & patience because that office can get very hectic. Even the call center agent was very helpful on the phone. This was one of cheapest, if not the cheapest, storage facilities in the area. Love the 24 hour access & the ability to pay online. Without a doubt I would rent here again.
Great customer service. Employees are friendly and outgoing and service all needs professionally and respectfully.
Wonderful and delightful manager in Baltimore. He was pleasant and helpful!!
Hi Nelly, thank you for taking the time to rate our storage facility in Baltimore. We'd like to hear more about your recent visit and learn how we can improve your storage experience. Please email us at contactus@usstorage.net and a manager will be in touch. Thank you!
Rob was amazing, customer service, helpful, answered of of our questions.
I really appreciate Mr. Robert. He was very helpful and had great customer service.
Robert assisted me in making my transition from Va to Maryland he made sure I had the rite space thanks Dude
Helpful and friendly establishment
Rob is the best and he really cares about the tenants and the Property is very clean
Very fast and easy to get a storage unit here. I paid online and had to show ID when I got there. I received my gate code and paid for a lock. Rob showed me where my unit was instead of just giving me a number and he also helped me back out of a tight parking space. I had a moving truck with a trailer. He was very patient. I definitely recommend this place to rent a storage unit.
Robert Prentice is the best.
He was helpful, patients and understanding of my needs for my personal belongings.
No hassle, quick, good rates, and outstanding customer service.
I came in and needed a unit right away. Rob was great and helped me save some money too. I would tell anyone that you should definitely come here!
Robert is the best manager I ever met he cares about his tenants thank you Usstorage
I had the pleasure of being helped by Property Manager Robert he took great care of me and my family and made sure I had the correct unit thank you Rob
Needed a space for my car and Rob came through for me he is the best
Robert at Baltimore is very respectful and knows his job and even offered us water because of the heat and he deserves a raise we will be telling our friends about this Amazing Company
Excellent service. Rob was more than amazing with his customer service skills. The unit was very clean when I received, I would definitely recommend this facility!
Robert was the most experience and polite Manager I have ever had the pleasure of doing business with he is very knowledgeable of his job thank you so much Robert
It was so convenient with having only 2 weeks to mobe out of state and great prices on units. Great customer service my the property manager Rob...he answered all my questions and helped out even if it wasn't necessarily in his job description. I recommend this facility to anyone
Rob is beyond amazing! Always willing to help, and very understanding. I have been with US Storage for 2 years, abs again it’s been an amazing experience. Thank you Rob!
I love this place they are so kind and helpful with any questions I had. Also the workers there are hard workers. They help any way they can. I will always use USSTORAGE Baltimore!!!!!
Thank you to all the workers and staff especially Rob Prentice! Thank you for making this hard time im going through seem a little less painful and making me laugh
Great location and great customer service! Rob was knowledgeable, detailed, and delivered fast service. I definitely recommend this spot to anyone looking for storage.
Mr Robert Prentice presented and explained the hold process of the rental procedures in a way that I could understand it. He also was very helpful in determining what size unit I would need to accommodate the list of items that I provided. Because of his professionalism I would recommend anyone to use this facility for their storage needs.
Robert is an excellent Manager and helped me all the way with getting settled into my unit i will tell my friends about USSTORAGE he deserves much praise he is a very nice guy.
Super friendly and helpful folks
Rob is a great worker and made out experience well Worth coming. thanks Rob and us storage.
Robert was great. Helped me out. Answered calls and called back to confirm availability. Will be referring everyone here. My dad company uses the same facility.
I needed a place to store my Scooter Asap
Stoped by and Rob hooked my up within 15min the price was reasonable .
Hey Daniel, thank you for sharing your feedback with us. We are disappointed to hear that your storage experience was less than satisfactory. We'd like to learn more about your recent visit. Please send us your best contact information to contactus@usstorage.net and a manager will reach out to you. Thank you!
Robert Prentice is definitely your go to person... Everything was done professionally and time efficient! Thanks for the great customer service!
The best ever. They care about their customers
Very pleasant personable service, reasonable rates!
🚨🚨I was concerned when I needed to get myself a unit. I thought omg where am I going to go what am I going to do? I didn’t want the hassle I’ve experienced in the past with other facilities. I wanted to know my belongings would be safe & secure. I proceeded to google the closest location near me and take the leap of faith. Boy am I glad I did! I came into your store and had the best experience. Rob took care of me from the moment I drove in. He made me feel welcomed & assured my security. I had amazing customer service, and would highly recommend anyone to rent a unit from US Storage. Great prices, no over excessive paperwork, or any inconveniences. I was offered not only a seat to sit but water from their mini fridge. Don’t hesitate, because I ALMOST did. I’m glad I changed my mind.🚨🚨
I have been doing business with US Storage for three years and Mr. Rob Prentice is very nice and helpful. Whenever I had a problem he fixed id right away. I just want to say thank you Mr. Prentice.
Mr. Robert the property manager was extremely helpful with my transition. Units are easily accessible and premises clean. Rates are more than fair and I'm happy to recommend US Storage Centers to anyone looking for temporary or long term storage.
I rented my first unit here in October and in Dec I had to get an additional unit. One member of the staff in particular, Rob, was great in making this less of a headache then I expected it to be, and everything went smooth. He got me a discount on my first 2 months there and very pleasant to work with. I feel that my belongings are safe and its super convenient as I live only 10 min away. Extra bonus: Gil's Pizza is across the street and their pizza is a legend in these parts and now I can just cruise on over haha!
Being the first time I’ve used this storage facility, I was unsure of what to expect. The property manager, Robert Prentice, made me feel comfortable and confident from the very first step. His exemplary customer service was greatly appreciated. I highly recommend this facility. Thank you again Rob.
It was a great experience. I was treated professionally and courteously.
facts are there is a ONE MAN SHOW at this location. introducing, "Robert of all trades, master of none!" Robert is hardworking and personable which makes the experience pleasurable. I would recommend without reserve. KEEP UP THE GOOD WORK ! Make surer you ask for a RAISE because that place would NOT be the same if you weren't there.
They have the kindest staff here. Had the privilege of working with Robert on renting a small unit. He was very accommodating and answered all my questions with such professionalism. The unit that I was renting needed a new lock installed which he took care of the issue immediately. I would definitely recommend this facility to anyone in need of storage.
Robert has AMAZING! Customer service.He was able to help me find the right storage for my things. I will be recommending this place to everyone I know. Great Job Robert !
Robert has AMAZING! Customer service. He was very helpful in finding the right size storage for me. I will be recommending this place to everyone I know. Great Job Robert!
The manager Robert prentice at US storage is amazing guy he always help the customer out and he blessing to the US storage community he cool guy he is my brother
Robert P, then manager is wonderful! a blessing to my family and myself during the passing of our loved one (whom had a unit there at his facility)
He is kind, compassionate and knew what I needed before I did! I cannot thank him enough!
The storage unit was kept secure and safe until I could make it from out of town.
He is the type of person you want to clone to work for many companies!
Such a great storage rental experience. I reserved a unit online, paid over the phone with a representative and received my access code upon arrival from the front desk in less than a hour. Had the privilege of working with Robert (on site) who answered all my questions with flawless expertise.
Great Prices and love the 24 hour access
Don, the regional manager, couldn't have been nicer, more professional or more helpful.
I have been a long time tenant at US Storage. I have received excellent attention and care from Robert Prentice. He has made sure that my units have stayed safe and secure. I have enjoyed my tenure here at US Storage.
From the door, Robert assisted me with his sales expertise and a friendly attitude. Thanks for making my experience a breeze.
Good customer service is one thing but great customer service is the only thing I received here at US Center. Thanks a lot Robert.
Very easy and 24 hour access . Tha j you so much
Great place, easy access 24 hours
Robert was an angel. He was super helpful setting me up with a unit to store my motorcycle. He made sure it fit inside and answered all my questions. The entire transaction was seamless and affordable.
Great service, Ron the DM was great. Unit nice and easy
Mr.Ron and Mr.Robert went out of their way and stayed pass business hours to ensure that I was all moved in. They gave me amazing and fast customer service, the storage was clean and the price was good. I will use US Storage over uhaul, etc any time I need storage now. Thank you gentlemen.
With the many things on my plate, US Storage Centers made it easy to book a storage unit, explained in detail and all representatives were pleasant and easy to talk to no matter how many times I called. I will recommend everyone I know to store their furniture whenever they are in a position to do so.
The manager Robert Prentice was really nice and helped me a whole lot with my transition his customer service was outstanding definitely will be referring this place to others
Nice, well-managed place. Robert was very straightforward and helpful. Great service overall!
Great people to work with and clean area.
This is the first time I am using US Storage the people I have dealt with were really super nice and friendly it has many offers which is helpful as far as using the free moving truck etc. went there on Saturday to reserve a rental and back on Sunday to start bringing my things into the storage area so far I have has a good experience
Very easy and fast process.
My experience with them was great! The property manager Robert Prentice was very helpful with helping me find a unit and moving my things. I appreciate their service.
Robert Prentice was a great help with getting me the right size for my household items and made sure it was cleaned out and ready for me to move my stuff in
Hi Chris, thank you for rating our Baltimore facility. We appreciate your feedback. We would like to further connect to learn more about your recent experience with us. At your earliest convenience, please email us at contactus@usstorage.net with more information about your visit. We look forward to speaking with you.
Very warm and friendly. The staff is great.
Clean,location, easy access pleasant and knowledgeable employee. All my questions were answered. Personnel offered suggestions to insure future success using the facilitie.
Lockers are pretty much clean. A little tight in terms of space to drive. The lot is big and the attendees and workers are respectful. Clean solid place
Robert makes the place worth the 5 stars. His excellent customer service is one of a kind.
Hi Janae, thank you for rating our Maryland facility. We appreciate your feedback. We would like to further connect to learn more about your recent experience with us. At your earliest convenience, please email us at contactus@usstorage.net with more information about your visit. We look forward to speaking with you.
Place is great, very convenienct, 24 hour access.
Manger and worker been very helpful
I'm currently renting a storage unit at this place, so far so good. Prices are way cheaper than other places. It could use more lighting.
建议来这里读书的人存在这,very good and cool for college students
Great job thanks for you help
Hi Gerard, thank you for your feedback. We would like to take the opportunity to speak with you further to learn more about your recent visit. Please send your best contact number to contactus@usstorage.net and a manager will reach you shortly.
Hi Reuben, thank you for taking the time to review our facility. We appreciate your feedback and would like to further connect. At your earliest convenience, please email us at contactus@usstorage.net with more information about your recent experience. We look forward to speaking with you.
Great job, nice clean and near
Excellent services great prices Damaris is very helpful knowledgeable always keep the facility clean. Damaris always has the facility on fleek....😁😁😁😁🙊🙊🙊🙊😁😁😁
Cool start off. Awesome help, easy to deal with and no hassle at all!!
Great service loving staff
Great prices great location
This was a great experience* Ron was very knowledge and helpful*
Ron did a great job. Thanks
I was looking for an additional storage unit for my belongings, I was stressed with the future move that I would be making and needed to remove my things from where I am currently staying. My visit to U.S. Storage on Bel Air Rd was OUTSTANDING. The couple who manage the facility were very helpful, knowledgeable, and most important respectful. I was not dress in my Sunday best when I went to this facility to gather information. I had several other storage facilities on my list to check out that day, I booked and paid for my unit on the spot. They will even allow you to use their truck for your move-in. ( you just have to put gas back in the tank and have the truck back by 5:00pm, how hard is that)
I had a check with all other places and they were crazy expensive for small space, Yury Tarshis Assistant Property Manager gave me a great price and he was SUPER NICE & helpful and accommodating. I'd recommend this facility
Great service Carlos is awesome
Great staff loving service
Great service Carlos is awesome
Very convenient and professional
These guys are always super helpful.
Great service and great customer service
Great location great prices
Great location and good service
Great prices carlos is the best
Excellent customer service from Carlos. Very professional and the storage units were available at the time I needed them
Liz was super awesome she allowed me to look before I committed
She was very informative and super polite. She should be the store rep. Super impressed. They need to have more Liz's working in today's business'
Space guy help me out found a great space gray price thumbs up thanks
The customer service Damaris was so helpful in answering all my questions and her pleasant demeanor sold me on renting a storage space at this facility. Felt like I had been a valuable customer for years. Thank You! Definitely would recommend.
The manager is great very helpful love working with him.
Great storage place would highly recommend!!!
Perfect storage area, clean and convenient. Very wonderful family owned place. Gives you a personal customer/owners feel that you don’t get these days.
Excellent service....fast and easy process
Awesome customer service.
Experience was great. Going through a tough move and this was the easiest part. Very professional and knowledgeable.
Lizze is Super Friendly. Convenient. Price was right. She answered every question I had. Will definitely recommend to my associates.
Super friendly staff. Very easy experience. In and out with no hassle. Highly recommend this option (I spent three dreaded hours at the U-Haul storage up the street walking away empty-handed… Only to stumble upon this place and was extremely happy with my experience here)
Great place Great customer service Great deals tons of space
Carlos is an excellent manager.
Great place the staff are very friendly and helpful shocker to see how big the facility was would recommend going here
Awesome service thanks ron
Great price. Nice customer service
Carlos is a very helpful with all my needs an the prices are great so glad i found this place
The Staff is very Professional and Friendly They made it very easy for me to pick out the perfect storage for me and my family!
Great experience at US Storage Center on Belair Rd. Lizze was very helpful; showed me my unit & got me done really fast. I got there at about 5:35pm and I was done with my paperwork and loaded up my storage unit and it was 6:15pm. Special thanks to the District Mgr Ron......he made sure everything was painless.....very attentive to what I needed and made sure I was happy. Thank you Ron. Overall, I am very happy I saw US Storage Center on Craigslist. Oh..... I also shopped around and nobody could beat the prices and the customer service exceeded my expectations. Thank you Lizze & Ron
Fantastic storage unite! safe, reliable and very affordable. Friendly customer service!
Carlos he have great customer service skills , the unit was clean an its quiet ... Great experience here i will be recommending family an friends to use US Storage Centers on belair rd
Nice and clean super fast and friendly. Second time getting storage unit here.
Very good experience. Quick & storage space was just right . Worker was very nice.
Overall experience was good. Representative (Carlos) knowledgeable efficient and professional.
Very helpful staff they handle of all my questions and concerns very quickly. Location is great, it's nice that you can pull up to your unit. And it's pretty clean there
Great and friendly services.Fast.
The staff was very friendly and help with my storage unit. Would recommend to everyone!!
My first experience with USA storage was wonderful 😘😘
You can drive up to every unit
The service was excellent and price was reasonable
Store unit is very clean easy access and conveniently located
Awesome job, just started my own business and theirs guys are great
Best customer service! Very friendly people
Great Location, Price and Service for the amount of space. Carlos got me in and out in a matter of minutes with NO HASSLE.. Check them out!
Workers,helpful,given truck to move things free,initial offering ok, month to month lease.A lititle pricey but few blocks,from my home. Also does not payment system that,allow me to pay from my bank billpayer.Did not like that.
Hi Michael, thank you for taking the time to review our facility. We apologize for any miscommunication or error. I would like to connect you with a manager. Please send your best contact number to contactus@usstorage.net so we can have a manager reach out to you.
Very helpful, convenient and wonderful customer service!
Awesome customer service Ask for Ron Morton . They have super deals
Awesome service and great staff
Extremely good service, mannerly and attentive staff person!!! Great way to a not so great day
Ron Morton gave us the best assistance. He was very kind and helpful. I highly recommend this center for storage and if you need to haul your items.
Ron is amazing he got me all squared away so I can use my unit for my photography. He was very helpful and nice and made sure I got the best deal. Only storage facility I recommend in Baltimore!!
Front desk guy (Carlos) was very funny and made it all worth while!!! 😊
Great prices ans move in specials
Carlos was awesome!!! For a first timer this was the best experience. Also, space was clean and spacious.
Excellent and fast service.
They'd guys are great, very easy process
You pay one DOLLARS for the first month
Awesome job Ron, very professional.
Very good and easy thanks
Great customer service, very informative, good deals. I like that I can drive up to my unit.
Professional, well informed and safe facility's
Great place to store property
Great place top security definitely recommend
Very easy access. Very reasonable price
These guys are awesome, 24 hour access and a free truck
Ron is just awesome, thanks
Stopped at US storage to help out the youngin and received exceptional service. Would recommend this place to anyone looking for a unit..
Great customer service and very clean spaces!
Ron and Carlos did their thing, thanks gentleman
À very pleasant expérience..love it
Second time customer, really like this place
Ron's was great, thank yoy
Ron was great, very easy to work with
Very convenient, very friendly
Great service. Ron made everything simple and easy.
Very good service frm Carlos Ron
It was extremely convenient as far as the location. Ron was very helpful and professional. I definitely will use this property again if need be.
Ron went over and beyond. Thanks for all of your help
Great service, Ron Is excellent, He MAKES THE Process fun.
Great customer service and security
They are convenient and reasonable
OMG!!! THE EXPERIENCE WAS WONDERFUL AS USUAL!! I AM A RETURNING CUSTOMER. CARLOS WAS GREAT AND THE MANAGER RON TREATED ME LIKE A QUEEN.
Very proffersional , nice place
Very easy experience, Ron is on it, very easy process,
This place is great. Ron the Property Manager was excellent. He is very knowledgeable and thorough. If you need storage this is the place to be. Thanks Ron
Great customer service ...Awesome
Very easy process, Ron did a great job.
Very clean easy and fast to rent plus you can get their delivery truck for FREE!!
Ron and Carlos were very helpful
Great Job, Free Truck, 24 Hour Access. Managers were great
Great service, thanks ron
Clean place, great rates, free truck.
As anyone else who uses a storage unit I had things I needed keep safe with the opportunity to get to them when I needed. Not just that but I needed great space at an affordable price. I got all that and more from Ron. He was very professional in telling me what he could and could not do for me. The end result I got a great unit for a great price.
Getting ready to move into our dream home and we needed storage space until then. We came to US Storage Center and met Ron. Ron was very helpful and had a great personality. We were given a great deal and left satisfies knowing our items will be safe until the move. Thanks Ron, you rock.
Ron was thorough. They were sold out of the units I wanted but we got a deal on a bigger unit.
These guys are the best EVER. Very personable and friendly, I feel like we are family.
The units are clean and I saw no signs of mice or rat dropping.
Good choice to store my belongings.
Great service, 24 hour access
Great staff! Very helpful. Ron is the best!
Great customer service. Thanks Ron!
Awesome experience, Ron was great, stayed late to help us to get in
Patient understanding easy to work with.
Best customer service Ron thanks so much!!!
Good place thats very safe. Everyone should use them.
el servicio era increíble
Drive up units, free moving truck. Love it
Great service. The free moving truck is awesome. Unit and property is very clean.
Great work, have shipping for, 24 hour access,
Large units quick.and easy
What a great place, Ron made this a great experience. Resonable price, and 24 hour access.
I am a returning customer , I love this place, very easy access,
Great service, ron was excellent, made a tough time i to a fun time :)
I am an ex-client of U. S. Storage Center. I used their services from October 16, 2014 thru April of this year, 2016. During such time, I had a pretty good experience, meaning that the customer service as far as a month-to-month interaction is concerned, was great. I feel their facility is secure. I would recommend U. S. Storage Center as it also always for 24hr access to your personal property...something most storage centers do not offer. U. S. Storage Center also offers great move-in options; I had a choice of a rent discount on my first month's rent or use of their truck to move my belongings into their facility.
HOWEVER, I must warn you that if your items get damaged on their property and U. S. Storage Center have to pay up; they will terminate your lease the next month. You see, due to neglect, U. S. Storage failed to remove all snow from in front of the storage units causing the snow when it melted to back up into the storage unit and when the temperature dropped it cause a sheet of ice to form. Nonetheless, what I did not realize was that unless you pay U. S. Storage an addition rental fee each month, which is not insurance though it implies that it is, U. S. Storage lease agreement says U. S. Storage is NEVER liable for ANY damage to YOUR property...even if U. S. Storage is negligent and at fault.
For my damage property, U. S. Storage Center first offered me a measly $500 of my $4733.50 loss because, I did not pay the "additional rent," which if I did; up to $2500 would have been cover, but under certain terms. My insurance company unfortunately did not approve claims of damage caused in that manner. I filed against them in District court and U. S. Storage centers wanted to settle out of court, I refused. On March 16, 2016, I received a moderate settlement, less than want I originally sued for and on April 25, 2016, I received a certified letter that my lease was being terminated. I had to vacant my stored items by May 31, 2016 or my personal property will be thrown out. Keep in mind that I have NEVER been late on my rent. Renters beware, as those terms I spoke of, U. S. Storage lease also says that you, “...cannot storage artwork, jewelry, antiques, heirlooms, collectibles, or any property having special or sentimental value." If you storage these items, DESPITE paying the "additional rent" for damages or lose, etc., you WILL NOT be compensated. Isn't storing property having special or sentimental value the reason we use a storage facility...to secure what's valuable or worthy of safety?
In conclusion, U. S. Storage Center is a great place to storage your personal property if you're looking for a secure facility with 24hr access that allows you to use their truck to move your property into their storage facility, HOWEVER, as long as you do not store anything of value at U. S. Storage Center, pay U. S. Storage Centers "additional rent" that's not insurance to protect your non-valuable items, and/or never have a loss (damage to your personal property), you will be very happy with U.S. Storage Centers, as I once was.
Great job... Cheap rate. Ron was great.
Great job, great customer service
Friendly customer service, would definitely recommend!!!
Ron did a great, very easy
Wow! Very impressed! Great customer service Ron!
Was Awesome experience, Ron was very helpful in getting me the unit I needed
Ron was very helpful and thorough with all details of renting our unit. We will recommend US Storage to others.
Very polite, extremely helpful, affordable and convenient.
Representative troy very professional and pleasent. Detail oriented. Would recommend this storage to anyone.
Ron really worked with me, got me in and outquick
great service, easy process thank Ron
Great service. I recommend you come here
Great experience,easy process
Ron aye adequate pii.
Ron did well.
Great customer service. Help me with the correct size of storage size. Would definitely refer people.
The service was exceptional. Ron was very helpful and informative on the products that they offer. I will recommend this place to everyone. Thank you
This service is wonderful. Very nice and attentive. They made sure I was happy with my choice and that I understood everything!
Thanks US Storage!
Very good service, Ron was awesomeness
This is a great place and love the service.
Was in a rush, Ron got me jb and out very fast. Great deal
Great service .. Great access hours, great job
Great service and superb value!
Ron is an AWESOME representative for US Storage Center. He was get informative. He took his time with me and answered all of my questions. Great for kids too they have 🍬🍬🍬🍬🍭🍭🍭🍭🍭 too.
Great service.. our second time around
Very efficient and personable.
Convenient location. Great service!
Great service.. Easy 24 hour access.
Great experience... free moving truck
Fantastic service and clean property
great service, excellent manager. should get raise.
We are back again... love the service
Ron and Troy were FANTASTIC. They turned a tough time into a wonderful experience.
The price and service were great.
Thank you guys both.
Ron is great and made things easy.
Ron was excellent- free move in truck, hot is done in 10 minutes
Ron stayed late just to ensure I was able to rent
Mr. Ron was exceptionally helpful and informative about our options as far rental choices. I would recommend all my friends to this location.
Ron was a great help to us today. Thank for all the help
Free moving truck, easy 24 hour acces
great place, Ron stayed late justvti help meget in today
Great service... Ron is awesome... 50% off 3 months, you can't beat it
What a great experience. Very easy access
Overall experience was awesome, the process was smooth and only took 10 minutes
Great service .. will refer others.
Very easy process, great experience!
Thank you for yet another excellent customer service experience
Great experience. Quick and easy. Prices are reasonable.
Great experience hour access. Huge parking spaces..
El personal de US fueron muy amables y profesionales se los recomiendo
Mis amigos de us storage me ayudaron con la bodega , muy amables, y profecionales!!!!!
This was such a wonderful experience. Your prices are so affordable and just what I needed, not to leave out you allow me to use your truck to transport my things. Thank you and I will be referring others.
great service,, 24, hour access
I always get help and answers.
Great service. Simple. Def recommend
Very easy process.. Convenient 24 hour access
This was a very smooth process, the grounds are very clean, and the lockers are easily accessible. The free moving truck was the icing on the cake. Ron the manager was very knowledgeable and made the process fun!
Great experience, free truck
Very speedy process, great customer service ..great deal on unit . Couldn't of asked for a better first time experience getting a storage unit
Excellent customer service and pricing. Troy is awesome to work with.
Friendly stuff! Highly recommend!!!!!!
Great experience and very quick and easy process
Very courteous and helpful, all done in timely manner.
Great job... great prices. Very eay process.
great experience.. very easy process. Ron was super helpful.
Great help while moving our business
Very quick and easy process
Very Professional, Convenient, Great Experience
The service was awesome... 24 hour access is very helpful to my business.
great job... easy process
Service was great... Excess storage for our church.
Great service. Stored our car
Great service... thank you.
There great. Affordable, great customer service, and clean!!!!!
Service was great... Ron was very patient and helpful.
Great service. Office open Sunday's as well
Love the service... free moving truck.
Troy has been very helpful with my move. I enjoy the customer service here. Thank u.
I had an excellent experience with US Storage. Ron Morton and Troy Duncan were awesome! They exhibited professionalism and customer service at its finest! I would definitely recommend US Storage to others.
Wonder experience Roy was the best ever nice simple and easy...thxs so much
Had a great experience. Was moving my business.. Free moving truck... Thank you
Great service... Would highly reccomend
Referred by a friend and was not disappointed at all... the service was awesome:)
the team here is awesome.. free moving truck. great deals
Best place in baltimore... love the service and the acces.
Great service from Ron. Would definitely recommend them.
Great service... thanks for all your help.
Ron was excellent to work with
Very easy process... Great service☺
Great customer service and knowledge of the storage units.
service was excellent!!!!!!!!
Very smooth transaction. Highly recommended
Great deal, good prices, free truck, great experience
Great service. Highly recommend to.everyone
Awesome serive.. thanks you
Great customer service. Great access hours.
Great service... Quick process... Thanks
I received great customer service and the best part was free use of a moving truck. It saved me from having to rent a truck from U-Haul.
Very friendly service. Facility very clean and secure. Will recommend this US Storage facility to anyone
Great help wonderful experience I will recommend us storage too all that I know
I am at U.S. Storage at this moment. M daughter recommended me...in which I never listen to her but...she talked so highly of this place I had to check it out. So now a month or two later I am here happily ready to store my things. This is a great place...and of course Ron did the best job ever...from phone conversation to the initial visit. A Happy Camper I am!
Great and fast experience. Very good customer service
Ron was very helpful. Nice facility! Unit was clean. 24 hr access is great.
Mi experiencea con us storage a sido exelente, lo recomiendo a todos mis amigos.
Great service. Helped me our big time
All some customer service
Great Customer Service and Clean facilities
What a great experience. The facilty is clean and the guys were helpful and friendly. love the free move in truck and 24 hour access!
Troy Duncan and Ron Morton such great guys i love service that they give they deserve a raise
Nice facility.. great service
great team.. great service
quick, fast, friendly!!!!
AAAAAWESOME CUSTOMER SERVICE. SUPER EFFICIENT AND REASONABLE!!!
Service was great,,, veryhapy:)
The service is great. Would recommend them to friends and family.
Loved the experience with that place. Troy and Ron at the front desk are the best at what they do. They really define customer service.
very good toward to their customers and very professional too
Like the location ... great service.
Wonderful experience so helpful!!!
Great Service, Ron was very helpful. .. Thanks
Great service. Love the free move in truck.
US storage will work with and has good promotions
Ron was excellent. ... friendly service and reasonable prices. Convince of using their truck for move it. 24/7 service
Thanks for all your help Ron!
Great service. Very knowledgeable and quick.
This was a great experience. They took care of me.
Great service.. at a great price
Great service. I have never had a problem with the customer service at this location. The property manager Troy Duncan is a pleasure to do business with.
I love that fact it's 24/7. The customer service was excellent. Prices are very good. Thank you Troy you the best
very good morning and good associates pleasant experience
Great experience. Wonderul and professional staff would recommend friends
The employee at us storage Belair Rd is very pleasant and hopeful also they try to find you the best deals posible
Very pleasant and helpful customer service
Great service. Excellent customer service!
Great place to rent from would recommend it to anyone. Awesome people to work with.
Excellent customer service. Very efficient. Ask for Ron.
Excelente servicio, recibí un muy buen precio lo recomiendo
The man took care all my needs
My experience is wonderful! I had rented a garage before and this storage company is absolutely the best compared to my prior experiences. Troy and Ron the managers were professional, informative, prepared, welcoming and friendly. The location is well designed, dry, clean and secure with a gated entrance that allows 24 x 7 access, Security is important to me since I am a female and frequently access the unit by myself. I am so glad I found this U.S. Storage location!!
Great service and will definitely recommend
The best place for your storage needs.
Great customer service and secured place for storage. well pleased.
the staff at this location was very helpful....I will recommend them to all my friends....thanks to Ron and Troy
This is the best place ever. I will recommend this place to everyone.
Great place... good experience ron is always a huge help
Great experience. And ron was a huge help.. he is a great asset to the company
Very lovely place. Very kind and professional
I would like to thank the excellent service from us storage very helpful nice price range thanks.
need more locations in Baltimore
Very Great Customer Service
great and excellent customer service. Just awesome. 💓💓💓💓
Good price and customer service, Ron is very helpful will set up your storage area before you get there. Very decent prices too
Thanks for a great deal. will reccomend to friends. Thanks
Manager was very nice. I love the 24 hour access.
I really had a great experience here at US Storage Centers. The service was great and they made my day easy and convenient. Also this was 1st time and I was satisfied. I highly recommend US Storage Centers to any and everyone who needs storage.
The customer service is amazing ...the workers are always willing to help . U.S storage is very convenient. I have definitely enjoyed my experience..
This was a very good experience. free moving truck... clean unit... all was great. Thank you.
Good workers! Very good costumer service! Very organized! I love it!
Great service. .. will recommend to our family and frienbs
I had a great experience at the location with great help
Really loved the service here. Extremely courteous which was a very refreshing experience.
Great overall experience, we love the 24 hour accessibility, this has been golden for my business.. thanks for all of your help guys:)
"GREAT SERVICE" NICE FACILITY
Excallent!!! Great service, would highly recommend to friends and family
great service. well definitely recommend to a friend.
I had a wonderful experience the sales guy ron was very helpful
great experience. Ron is a great asset to the company
The service was great!! They were professional and very upfront and informative down to earth and cheerful. All an all I would refer them and will continue to use them for all of mine storage needs in the future.
excellent customer service... thanks
This is a excellent location...the property is well maintained and secured..
Excellent service very helpful!!
excellent service...I will definitely refer a friend.
I have been a customer of US Storage for approx.. 1 year. I was recommended by a good friend. This was my first time renting a storage unit so I had a lot of questions. I met and spoke to the manager and asst. manager a few months before I decided to rent. They were pleasant, patient, helpful and knowledgeable of the company policies. I was shown a few different size units and was pleased with how clean they were.
I have recommended several of my family members and friends. I am very pleased with my experience with US storage.
I would really like to thank US Storage Center for allowing me to use there storage unit, which was a last min. decision for me... I REALLY want to thank Troy for waiting for me to get their,and taking the time to go over everything with me,without rushing the process, seeing that I was late. The unit he gave me was just perfect n near light which was also perfect for me,and your prices are great.,So thank you so much Troy Duncan for your time and patience, I would highly recommend your storage center to anyone I know that is looking and everyone else I know. The experience was great and dealing with a professional polite person was even better so again. THANK YOU!!!!!!!!