Clean. Level loading area. Nice carts. Not too expensive. Very friendly and efficient staff. Lovely place!
Hello Kem, thank you so much for leaving us a great review!
Hello Ecopod, thank you so much for rating your experience with us so highly!
Hello Joe, we are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Hi Kate, we appreciate the rating and are glad we could provide you with a positive experience!
Thank you so much for your kind rating, Hilary! We’re thrilled to know we made a positive impression and truly appreciate you taking the time to share your feedback.
Hello Leo, thank you for rating our Needham facility. If you have specific concerns or questions, we’d be happy to discuss them further. Please send your contact information to
[email protected], and a manager will be in touch with you. Thank you for your feedback!
I highly recommend using US Storage.
They provided me with a clean unit the facility is well lit, temperature controlled easy access to load and unload. 5 stars 🌟🌟🌟🌟🌟
Hi L, we are thrilled that you had a positive experience with us!
This place is amazing. The lady working there has always went above and beyond to make sure I get the lowest rates. This place is very clean and nice. When rates go up just call and she will make it worth your time. I am more than pleased with the level of customer service. Best storage I've ever been to, by a land slide.
Hello Robert, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Hello Juan, we are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Extremely helpful and friendly staff
Hello Steven, thank you so much for your kind words! We appreciate you sharing your experience with us!
Sarah was very helpful with getting me set up with our storage unit since my husband wasn’t able to come and everything was under his name. Thanks Sarah for so much support!
Hello Diana, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Very helpful
Thank you so much for your kind words, Linda. We really appreciate you taking the time out to share your experience with us.
Excellent Customer service, Came in late in the day and was served with a smile
Hello Parkway, thank you so much for your feedback! We appreciate you sharing your experience with us!
The manager at the Needham, MA was the most helpful person. She was punctual, communicated with us and answered all our questions. The entire place was so nice and clean.
Hello Shelly, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Sarah Lourenco, Property Manager at the US Storage Center in Needham MA, is a great credit to your organization. With her great command of the subject, she explained how to rent a space with competence and made the process easy to complete. She was helpful and kind to us later in the week when she went out of her way to help us coordinate out first move-in with our moving company at the storage center.
Hi Marilyn, we appreciate the kind words and are glad we could provide you with a positive experience!
Hi Andrew, we appreciate the rating and are glad we could provide you with a positive experience!
Sure! Here’s your updated review:
I cannot say enough great things about US Storage Centers and the incredible service provided by Sarah! From the moment I walked in, she made the entire process seamless and stress-free. She was not only professional and knowledgeable but also genuinely kind and accommodating.
Sarah went above and beyond to ensure I found the perfect storage unit to fit my needs. She took the time to explain everything clearly, answered all my questions, and made sure I was comfortable with my choice. The facility itself is clean, secure, and well-maintained, but what truly sets it apart is the outstanding customer service.
Hi Mary, your feedback is highly appreciated. Thank you for the review!
Sarah did a great job helping us out!
Hello Todd, thank you so much for leaving us a great review!
Wonderful Staff!
Hi Ryan, we are thrilled that you had a positive experience with us!
Great clean storage facility. Easy sign up process.
Hi Michael, we appreciate the kind words and are glad we could provide you with a positive experience!
Thank you so much for your kind rating, Eric! We’re thrilled to know we made a positive impression and truly appreciate you taking the time to share your feedback.
Great units and awesome service
Hello Tome, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Marcia is amazing! Great clean professional storage!
Hi Mirkamran, your feedback is highly appreciated. Thank you for the review!
Hello Tristan, thank you so much for rating your experience with us so highly!
Marcia was a great help with getting my storage space all set up. Great customer service which allowed me to easily transition into a new area. Highly recommend this place!
Hello Branden, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Hello Todd, we are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Marcia is the friendliest employee. She was super helpful and a pleasure to work with.
Hello Drew, thank you so much for your feedback! We appreciate you sharing your experience with us!
Hello Peter, your feedback is highly appreciated. Thank you so much for the review!
Hi, Qihang. Thank you so much for rating your experience with us so highly!
Hi, Scott. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Hi, Sabeur. Your feedback is highly appreciated. Thank you so much for the review!
Hi, Dan. We appreciate the rating, and are glad we could provide you with a positive experience!
Thank you so much for your kind rating John! We’re thrilled to know we made a positive impression and truly appreciate you taking the time to share your feedback.
Very clean facility!! I had a great experience renting here for a year.
Clean, well maintained, good climate control. Too expensive. Rates increase frequently and by unacceptable increments.
Hello Douglas, thank you for reviewing our Needham facility. We value your business, and we understand pricing adjustments can be frustrating. These changes are made to reflect market conditions and maintain quality. If you’d like to discuss your rate further, please reach out to us at
[email protected].
Storing made easy. Thank you Marcia for the great service and taking good care of my needs.
Marcia was amazing!!!! Super helpful and amazing customer service!!!! She deserves a raise for the amazing work she does.
Got a unit during the process Marcia was very helpful. Easy and quick process. Been with U.S storage for 4 years now!
Clean units and very friendly service, thank you Marcia!
What a wonderful experience
Awesome experience. Great price great facility and great staff
Marcia was kind and explained everything well. It was our first time renting a storage unit, and the process was smooth thanks to her! Exceptional customer service, definitely recommend!
I am so happy to have found this amazing place and Marcia is amazing
Excellent customer service, thanks marcia
Absolutely fantastic service, thanks to the team, especially Sarah and Marcia for the very welcoming service and their availability. The facility is potless, the units are exactly what you need.
Marsha was amazing highly recommend for a storage company she allowed our moving company College Hunks use a dolly for our job and trusted us enough to bring it back thank you soo much
Sarah and Marsha were super helpful with the whole storage unit process and very informative. I highly recommend working with them for all your storage needs!
Super awesome staff it’s a very clean and secure space
Easy to use and nice workers
The same staff as US Storage in Needham are helpful and courteous.The facility is well organized and super clean.
I had a wonderful experience with US storage centers in Needham! Their pickup and drop off hours are very extensive and the building felt very secure as they give me a unique code which you have to put in multiple times to access the unit. I interacted with Sarah at the front desk many times and she was really kind and very helpful. Would definitely recommend storing your things here!!
Really great experience, Sarah was super helpful with checking us out. Definitely recommend!
Super convenient and easy! Sarah was so helpful and made the whole process so simple. Would definitely use this facility again!
Very clean. No issues with starting and ending lease.
US storage was wonderful! Location was easy to get to for me, personally. When I downgraded units, it was easy to do and I didn't even have to go to the office. The manager was very helpful as were the rest of the staff.
Great storage space, great service
Friendly place! Great storage place for college students over the summer.
Sarah made it a pleasure to move in!
By space is very clean and spacious, with a good first month rate!
Great location! Super nice people!! Overall 10/10 experience and super convenient moving in and out :)
Friendly staff (Sarah) and nice clean secure storage
Very clean and secure with plenty of storage carts and parking. The front desk staff is always helpful and auto billing to my credit card each month saves me having to pay a bill.
Awesome! Very kind and helpful!
Great service! Marcia and Sarah are very helpful!!. The place is clean and well maintained. Entrance is easy.
Sarah was very nice! She was accommodating to my needs since I only needed the unit for such short period
Sarah is outstanding!
The facility is clean well lit and the elevators work exceptionally well
So glad I found this place!
Very friendly and helpful service!
Clean, Staff was always very friendly and responsive. The hours and location are convenient. I would have given 5 stars because of the cleanliness and staff.
I gave 4 stars overall because of the pricing. The rent promotion was great. However, there was a large rent increase one month after the end of the promotional rate. I was lucky that I didn’t need to stay longer and pay the large rent increase.
This storage center is clean, safe, and well maintained but over the course of one year the price went up 50%, that gouging. I shut my unit down pronto after the last increase.
I had a great experience at US Storage in Needham, I rented a 10x15 unit for about 8 months. The facility is secure, clean, and well-lit. The Property Manager, Sarah, was very helpful and responsive with all my questions when setting up and ending my lease. She even reached out to notify me when I didn't realize that the credit card on file had expired and stopped me from incurring a late fee. I would highly recommend this facility to anyone looking for storage.
Extremely professional and efficient!
Clean cheerful professional easy and actually fun to move into
Super easy! I have a great time storing here in the summer.
Great staff and clean facilities!
Great facility and customer service! The person working was incredibly nice and efficient. I’ve use this place multiple times while in college and would definitely recommend it!
Fantastic Experience beyond! Super simple 10/10
Thank you Marcia for being such an amazing help during the move out process.
Marcia was super helpful and so nice. She explained everything to me and got me set up in minutes!
Excellent facility and wonderful customer service - so happy with storage selection - highly recommend
US Storage Centers has the best customer service! It relieves stress to have phone calls answered so quickly and effectively.
Marcia is an amazing person, very good treatment
Maratha was so helpful and kind place is well organized and kept clean!
Sara and Marsha are awesome.
They were very helpful - Babson student
Great place. Super clean. Would recommend.
Such good customer service, and they were so helpful with getting me what i needed.
Very clean facility and easy payment options. Also love that access schedule is very convenient for me. Would definitely recommend!
This is such a clean storage facility.
Clean facilities, great service, easy access.
Great staff and facilities. I have been a customer multiple times and always fast/easy process.
This is a great place, so clean, so easy to get to, and both Marcia and Sarah have been super helpful and accommodating as I moved from one space to another and they made it seamless. Highly recommend US Storage in Needham!
Very pleasant to work with! Beautiful facility!
Sara is extremely helpful and the process went smoothly!!
Fui a trabalho , lugar muito organizado e limpo , recomendo
Super easy. Very clean. Accessible. Front office person was friendly and helpful.
Really nice and clean facility. Staff are really nice and helpful. Well maintained. The price is good too.
Great experience. Marcia was very helpful. 10/10 would recommend.
My husband and I had a great experience at this storage facility. Marcia assisted with getting us our storage unit and was very helpful!
Marsha the assistant site manager has been WONDERFUL to work with.
She’s pleasant kind and considerate.
I’d highly recommend this facility
Staff was very welcoming, found an upgrade for my unit very quickly and efficiently.
Super professional and easy to work with. The facility is immaculate. Access times time are good 6am-10pm. Checkin process was simple with Sarah.
Marcia was excellent! Great service and very clean place, easy process
Marcia has been so helpful to me throughout the moving process and making it seamless transition. I’ll go back here when I need to move again!
Marcia and US Storage centers are awesome!!!
Great facility, clean, secure, easy to access, helpful staff.
clean, friendly service, easy to access!
Closed account! Friendly staff!
Sarah was AWESOME! She was so helpful and efficient! The facility and units are impeccable and the rates are awesome! So glad I found this place.
Sarah did an excellent job helping with assistance.
Very professional and friendly staff
Sarah was great, very informative and professional. Units and building are clean and well kept.
Friendly staff, clean storage unit and very safe.
Wonderful experience signing up. Very clean and friendly. Marcia in the front office is awesome to work with and made the process easy to understand while being very kind.
US Storage surpasses my expectations of a storage facility -
Both Sarah and Marcia helped me tremendously getting to understand their rental policy and units that are available for my needs. They even encourage customers to go view their facilities which in my humble opinion - it is “top ranking”! Not only their facilities are newly constructed with climate control, elevator use with the latest technology securities along with long flexible hours for customers to store their possessions (self operating) after their initial guidance to customers how to activate the system to get into one’s rental unit/s.
Above all, the place is the cleanest one can ask for and they offer a great discount for first time clients for long/ short term rentals!!
As said, both their reps Sarah and Marcia are the top professionals, very helpful and courteous to understand customer needs!!
Kudos to their professionalism and I would recommend US Storage in Needham Heights, MA the highest if one is in storage needs!!
Great experience, especially working with Sarah! Great price and very clear moving in and out of the place
Great storage, clean and modern. Good service and frontdesk
One of the best storage in Boston area ! Clean , everything works and climate control ! Highly recommended!
Marcia is fantastic. Very helpful & very personal!
Sarah was fantastic helping me get the administrative side of move-in settled. I’ve called several times and changed plans for showing up, and everyone has been friendly and patient.
A modern, clean facility, excellent lighting and temperature/humidity control, and friendly staff.
I maintained a storage unit at US Storage Center in Needham for 1 year. The center was always well run, clean with a responsive staff. Highly recommended for local storage.
Was moving out today and Marcia was a great help!
They were great! No complaints.
Marcia was great to work with. Fast and easy setup. Super friendly.
We had a great experience-Marcia was wonderful in assisting us! Highly recommend!
Good service when I met Mahmood stepping in
Very clean and organized. The staff made the whole process very easy.
Super great location for storage!
I'm a college student in the area, and I've used US Storage twice to store stuff over the summer. Always great prices and customer service!
Great facility with nice service. Marcia was very helpful and patient showing us to our storage unit.
great assistance, lovely staff and service
Loved the monthly open, and was super easy to end services
Marcia was great and hooked it up!
Great service, awesome security
Fantastic facility, highly recommend
safety , very nice storage place !
Used this location for 2 years while I was in school. Staff was always so helpful and welcoming and there’s always deals.
The facility was clean and easy to use. Felt secure, and safe. I would definitely use them again.
I kept my stuff here for about three months and the experience could have not been better. The staff was incredibly nice and the facility is extremely clean
The storage has been amazing. I have rented this place for over 8 months and have had the best experience. The hours of operation are perfect and the temperature and cleanliness of the storage is amazing. Would highly recommend especially because of the friendliness of the staff. Thank you
Marsha’s been very helpful. She help me through the process and it went smoothly. Highly recommended.
They rock! Best storage of all tim .
Very helpful, clean and responsive.
sweetest manager at front love her
Sarah was extremely patient, friendly, and knowledgeable
Great staff. Sarah was extremely helpful with everything. I never leave reviews, but she went so above and beyond I felt I needed to. She answered all of the many questions I had with great detail. 5 star employee for sure.
Great facility
Staff is friendly and helpful
Sarah did an amazing job helping us! Fantastic overall experience
I have been using this storage for several months, and there is good customer service , reliable, no extra fees, clean place.
Clean, secure and well kept. Marcia was a huge help!
Marcia was VERY helpful to us. Quick process and a great space
Awesome service from Marcia. Great looking facility. Very clean, ample space and good pricing. Thx.
This is a very clean place. Staff very helpful. So I was moving, I came in late. The management waited after hours to get me a unit for my stuff. Which was nice. The staff is good and do is the prices.
It was incredible!
Thank you so much ! Amazing crew!!!!
Our experience at this location has been fabulous. The employees are both very helpful when we come in and can answer.any questions that we have for them. Property is very clean and tidy
Awesome customer service, clean, space is awesome👍🏼
Very helpful service, easy to use. Great facilities
The check-in process was smooth and storage space was priced reasonably.
Marcia was super nice and helpful with getting our unit ready! The facility is clean, air conditioned, and has great access hours. I have and will continue to use this center!
Went today to sort out storage for the summer, and the process was smooth and easy. We were helped by Marcia, who was incredibly kind, polite, and helpful. Would happily use this service again!
US Storage in Needham is quick, knowledgeable, and efficient. Marcia is super helpful in a stressful time!
Thank you!
A large, clean, and convenient storage space that has an excellent location in the middle of Needham. A bit more costly than other places but worth it.
Excellent experience. Prompt, attentive, and friendly customer service -- thank you, Sarah! And the facility itself is first-rate and easy to access with prudent security measures.
Had it for 3 year. I love it
Super convenient place to store over the summer
This is the nicest and cleanest storage unit I've ever been to. The staff here are very kind and nice as well. 10/10 recommend!
Great experience going and getting out!
Fast efficient and very professional!!!
So far so good. Like the location. Friendly and helpful.
Great Storage Place with AC, clean and easy access, great parking space.
FRONT DESK FOLKS ARE THE BEST. VERY HELPFUL, ATTENTIVE, COURTEOUS AND PLEASANT
Thank you Marcia and Sara for everything. Also thank the 1800 customer service.
Highly recommended. We have been using this store for 6 months plus, the space is nice and clean as well as the restrooms. The team is highly helpful and Masha have been supportive. Thank you all!
Sarah was so friendly,helpful and kind today with setting up a new storage. It was a clean and safe environment totally recommend for summer storage!
This was great service. Thank you Sarah very patient and nice. She showed us the unit and walked us through how to show everything. GREAT SERVICE!!
Great, friendly service from Marcia and Sarah!!❤️🙏❤️
Very great experience since my first rent a space two years ago. Good service and I recently rent another space with Sarah’s help!
Informative staff, easy to use system, and location if very secure. There are cameras everywhere and your access key is needed for both entry and the elevator. The storage facility is very clean and has dollys to use at your convenience! Also not to expensive
Dealing w Marcia was great. She took the time to explain the facilities and also was kind enough to take me on a tour of the storage areas/units.
Marcia is fantastic! Very knowledgeable, helpful and fair. Thank you Marcia!
Easy in, easy out. All automated. Clean facility
Great experience. Marcia was an amazing help. Facility is super clean and trustworthy
Great facility, clean easy access. Only drawback can be super expensive. Should lower rates for long term customers. Marcia and Sarah are phenomenal and help in any way they can at any given time! Love them!
Fantastic service!! Would definitely recommend for any storage needs!!
Marsha was fantastic this morning.
Went in to downsize and was in and out in 5 minutes!!
Amazing service!!! Ask for Sarah if you need any help. She is amazing!
Very professional and helpful.
Sarah was super helpful and knowledgeable. Great experience!
Great facility! Sara was extremely helpful.
Excellent service and easy to navigate!
Beautiful facility and wonderful staff!
Clean facility, friendly staff, easy come and go access. Highly recommend.
Excellent service!!! Marcia is super nice and always willing to help.
Everything was clean and easy to use.
Very clean, accessible and easy to navigate. Their carts are in great shape. And while you don't need to worry about onsite cust service too much in general when considering storage units, I have to say that, in my experience, they have the most friendly and helpful staff of any space I've ever used (and I've used a lot).
2 minor issues that leave it short of a 5:
1) the # of security pad entries needed for access, particularly for elevators, can create some challenges. Appreciate the safety, but I'd appreciate it if you didn't have to key in twice within 20' of each other.
2) could have done a better job with leveling the lot at time of construction - leading to a danger of runaway carts. Could be solved at this point with some carts with brakes available.
The facility is secure, dry and clean, with easy (self) access pretty much whenever you need it. Would definitely recommend.
Clean, well run, elevators and dollys always in good condition, friendly staff - thanks for a great short term rental experience
Staff was friendly and helpful. The storage area was very clean and I felt safe leaving my household items there. The price charged was reasonable as well.
Marcia was awesome! Very hard worker.
Staff is incredibly nice and helpful. Unit is just what we are looking for. If you need a storage unit this facility is highly recommended.
Service was fine and good but I did not appreciate the significant rate hike after several months of storage, which prompted me to move out. I would tell friends that there is a bit of a bait & switch going on with your pricing.
Nice folk, hot lady asked me to fill this out was just being nice
Marsha was great at explaining things.
We had a terrific experience with the Newton US Storage facility. It was clean and the staff was very helpful. We will definitely use them again if the need arises. I highly recommend this location.
Super easy and secure. I stored my college things here over the summer and will definitely be back next summer. Friendly staff!
The space was as advertised, no long wait lines when I got there, and Sarah was really helpful showing me to my unit and giving me a map. I highly recommend!
Great service, Marcia was very helpful during the signup and move in process. She made it a very pleasant experience.
Amazing place, super clean and really easy to put my stuff in! Marcia especially was a big help in showing us around and getting us set up quickly and efficiently. Thanks so much!
Exceptionally clean and efficient facility with helpful and friendly staff!
Facility is so clean, Marcia is so nice, and it's right next door to our new apartment!
Marcia was such a delight!! I had paid for my storage online in advance, and she was able to help me switch my unit to be easier access to elevator, and make sure unit was the right size, etc. it was such a easy process and she took her time to explain all the info to me. Very very helpful, will use again if I need storage.
Great storage! Marcia was especially helpful, kept one of our lost belongings in storage so that we could collect it later.
Very detailed and every procedure explained in a really understanding manner
Marcia was SO helpful! Great place
Great staff, great facility 👌
The unit was spacious and easy to access and they made moving in and out very easy. Their prices are also not bad at all compared to others.
Very clean and professional
The property manager Sarah went above and beyond to assist me in setting up & accessing my unit. The facility is exceptionally clean and has some of the best rates in the Boston area. Highly recommend!
Unit was clean, temperature controlled, and everybody was very helpful.
Marcia explains everything very well. Facility is new, clean and very organized. Loved the price.
Thank you Sarah for a super seamless process. Brand new , clean , safe, everything is throughly explained
But not pressured into anything at all. Thank you!
I just checked out after storing our things for a few months and I’m almost sorry to leave. The facility was bright and clean and the carts were extremely useful in getting all of my stuff moved. My only complaint is technical: the elevator doors should remain open for 5-7 more seconds. I felt rushed getting my cart oriented before the doors slid shut.
I see a few of the other reviews mention Marcia and I want to add my complete and heartfelt thanks to her. She made check in and check out process very easy and was friendly each time I saw her. It’s these little things that I really appreciate in a customer service interaction and she went above and beyond. If anyone out there at US Storage HQ is reading, Marcia deserves a bonus and a raise! If I have any storage needs I’ll be returning to this location to work with her again.
Friendly staff and excellent service. Sarah was great!!
Clean, easy, great location
Amazing staff and amazing facility. Cannot recommend enough! Made moving so easy!
Marcia’s customer experience was wonderful!
Great service and Marcia was especially helpful! Facility is clean and new as well
So nice and helpful, nice facilities and would definitely come and use them again!! Such an great experience!
Hi Ericka, thank you for taking the time to rate US Storage Centers. We'd like to hear more about your recent visit and learn how your storage experience could be improved. To further connect, please email
[email protected]. Thank you.
Very clean and Marcia was a doll. Explained everything and was super helpful and friendly
Sarah was great! Professional, helpful, and welcoming :) Highly recommend!
Excellent service, punctuality, security and cleanness of all the building, and storage spaces.
Awesome
Great service and best kept secret in the area
I'm a new client so my experience is limited to the welcoming and sign up. It was great. What made it great was Marcia's common sense and attitude. I reserved the space the evening prior. The web site was very efficient. I arrived the next day and in the midst of the check in process the truck and 8 person crew arrived. Marcia was great. I handed her my driver's license and card and she handled the rest while I got the crew going on unloading. Anywhere else I world have had to wait for all the forms to be fully complete while the crew did idle. Marcia was great! A breath of fresh air, common sense, and an attitude about being the customer get their needs met. She was good enough that I was willing to write this reference. Great job and great staff!
Fantastic web price. New facility. Super clean and conveniently located. Staff was helpful on first visit!
Very helpful and informative, would highly recommend
Perfect storage space, and beyond perfect service! I wish every client services experience was as friendly and smooth as each of our interactions with US Storage have been both in person and on the phone. They’re all around just wonderful, helpful people. Thank you!
Clean, secure, convenient. Cost was acceptable.
Clean storage and friendly customer service.
such a fascinating interaction
Amazing service and easy to work with!
Clean, air-conditioned storage.
This US storage facility was perfect for my needs: secure, super clean, and convenient. The staff were friendly, helpful and responded quickly to every request. An easy five stars!
US Storage Center Needham is an excellent storage solution. It’s very clean and secure. There are carts on site you can use to move your stuff which is very convenient. Marcia was very nice and helpful and made the check in process easy.
sarah was super efficient and helpful today! highly recommend— great staff and convenient.
Clean and kept in nice care. Lost a star because there was only one person working I had to wait 30 minutes to get my key.
Very clean facility easy to access. I would come back again if we need it.
Sarah was so nice showing my friends and I our storage unit! Would 100% recommend U.S Storage Centers!
Great location, facility, staff, and service!! Highly recommended!
Super friendly staff! Great location & service. Thank you for making it smooth & easy!
Tammy
Just signed up with US Storage in Needham MA. Facility is new and really clean and the property manager, Sarah, is fantastic to work with. We showed up Sunday after signing up not realizing they do not have Sunday office hours. Sarah happened to be on-site and opened up the office to finish our set up and allow us to get moved in. She went the extra mile when she didn't have to and it was greatly appreciated. Wonderful experience!
Great price! Great location! Lots of available units! Fantastic staff (Sarah the Property Manager is terrific)! I just had a wonderful experience renting a storage unit. I first went to the competition nearby and there were only a handful of available units with most sizes unavailable). And I was shocked by the prices. I then drove the three minutes (2 min on the Needham side of Route 128) to US Storage and was immediately sold. Less than half the price of the other place and tons of availability. I hardly ever write online reviews. This one is deserving of the review and at least five stars!
Great facility. Very clean. Painless, fast check in process. Marsha was great. Highly recommend if you need storage.
Amazing team at the location. Super clean and well maintained storage place. Highly recommended
Very friendly and accommodating service. And a beautiful new facility in a very safe neighborhood.
Sarah and Marcia are superior in what they do for Us storage in Needham! Situation that required to us storage after almost 4 months has finally been resolved and we no longer need this storage. But because of the 2 above mentioned wonderful , fantastic, friendly individuals I will be a return storage unit owner if necessary. Cudos to The Needham team!!
Great and helpful customer service!!
Very clean facility, friendly staff, including Sarah at the desk. I would definitely recommend them.
Marcia and Sarah are fantastic. They are great resources for any questions you may have and they are extremely helpful with anything you may need. The facilities are consistently clean and I highly recommend this storage center to everyone!
highly recommend this storage place! This place is brand new with fairly reasonable renting price and convenient to move in and out with my furnitures.
Clean automated facility, 24 hour accessibility, climate controlled, nice staff.
Great experience! Marcia is so helpful and kind. She made swapping units so seamless and easy. Overall the location is great, set back, and super clean!
Not much to say, it’s a storage place in metro west that’s very clean and has a friendly staff. Exactly what I was looking for.
Nice, clean storage unit and good facility. Sarah was super helpful!
Marcia and Sarah were so wonderful in helping decide what would storage unit would be best! Clean and safe facility. Great to do business with!
Beautiful, clean new facility. Very competitive rates.
Clean Facility, friendly staff, easy to access, and convenient location. I'd definitely recommend if you are looking for storage in Needham.
I use this facility for both my business and my personal storage needs. It’s clean, well-lit, we’ll-organized, secure and spacious, and we’ve been super impressed with the friendly service of both Sarah and Marcia, who help us all the time. We’re here several days a week and for us it’s been extremely efficient and pleasant!
Great service and price! Super clean! Will use again :)
Great facility with helpful and friendly staff. Very clean and well maintained
Marcia was a huge help! Great service.
Very easy to move in and out of the units. Great customer service.
Great customer service. Very clean facility.
great prices and customer service, highly recommend
The facility is very clean and well-organized, and the trolleys at the loading dock make moving in/out very easy. Friendly and helpful staff as well!
Absolutely loved US Storage Center Needham, payments were easy to do over the phone, the facilities were clean, and I always felt like my belongings were safe. If you are a college student near by I would highly recommend it is relatively inexpensive for a large amount of space.
Very courteous staff, took the time to explain my options and show me available units
Sarah made my experience a very easy one and explained all the ins and out of the storage. Very friendly person.
I would highly recommend this storage facility. The reservation process was very smooth and accommodating. The staff (Sarah and Marcia) are very helpful and easy to work with. The facility is new and clean and I had great options to choose the location of my unit. Pricing was very reasonable and there's a pallet jack onsite to use - the only facility I've found in the Boston area that has a pallet jack!
Highly highly recommend!
Sarah was great. Very nice and always willing to help
Great brand new building. Great price!
Brand new facility super clean, highly recommended.
Sarah is always super helpful!!
So easy and convenient, Sarah was so nice and helpful!
New facility, clean and climate controlled, and Sarah was super helpful!
Super easy and convenient to set up! Facility was spotless and easy to navigate. Highly recommend!
Great service. Clean, cheap storage. Even gave us water!
Great place. Easy location. Fast elevators. New carts.
Very easy to rent a space and Sarah was very helpful.
Thank you!
The Facility is great, the Property Manager is friendly, and the access is convenient!! Highly recommend!!
Clean, Convenient and New Facilities. Excellent and quick service. Thank you Sarah.
Overall I have had a great experience with US Storage Centers. As a college student at Babson, it is extremely accessible and affordable. I highly recommend to anyone that is looking for a storage center that is clean and professional.
I needed storage space for my retail business in Needham Center. Lucky for me US Storage Centers just opened a facility in close proximity to Needham Center. I walked in yesterday and Sarah (the manager) showed me all my options and made the whole process easy. I highly recommend US Storage Center on Hillside in Needham!
The customer service was really good!! They were able to take me with in the hr of being notified that I needed a storage unit, the process was smooth and easy!! The place is also really clean and has carts to help you much ve in !!!! I loved it!! I will definitely use it again !!!!
As a student who has never rented a storage unit, Sarah made my experience as simple and easy as possible, while having one of the brightest attitudes I've ever encountered. This facility is accessible, clean, large so you have the capability of renting a storage unit. I 100% recommend coming here! (price is decent for students too!
What a great rental experience. This facility is brand new and one of the nicest I have ever used. Sarah was fantastic to work with and made the sign up process rather easy. I highly recommend this facility.
Neat arrangement in US Storage Locker in Needham. Convenient, well lit, and easy to access.
Excellent choice for value and convenience
Nice clean storage place. Very new and looks it. Reasonable and convenient. Sarah the property manager is courteous and helpful, advised me on the unit size based on our needs, showed them to us and threw in a special.
Great experience. Safe facility.
Incredibly helpful and clean! Thank you Sarah for your help!
Mohamood was helpful and courteous while covering for Sarah. He made the experience easy, pain-free and answered all my questions!
Great service, highly recommend.
Brand new Facility, Sarah is the best. I highly recomend
This is a brand new facility. Sarah is the Manager and she is very professional and makes you feel welcome. Strongly recommend.