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Middleton Storage Units

US Storage Centers
193 South Main Street
Middleton, MA 01949
( 978) 451-4982
Store Hours
Office 8:00am - 4:00pm
Gate 7:00am - 10:00pm
View All Hours

Select a Unit Below

US Storage Centers
193 South Main Street
Middleton, MA 01949
( 978) 451-4982
Store Hours
Office 8:00am - 4:00pm
Gate 7:00am - 10:00pm
View All Hours
Features and Amenities
  • Climate Control
  • Passenger Elevators
  • Electronic Gated Access
  • Video Recording
  • Boxes & Moving Supplies
  • Moving Carts
Nearby Locations

About This Location

Office Hours

  • Mon 9:30am - 6:00pm
  • Tue 9:30am - 6:00pm
  • Wed 9:30am - 6:00pm
  • Thu 9:30am - 6:00pm
  • Fri 9:30am - 6:00pm
  • Sat 8:00am - 4:00pm
  • Sun Closed

Gate Access Hours

  • Mon 7:00am - 10:00pm
  • Tue 7:00am - 10:00pm
  • Wed 7:00am - 10:00pm
  • Thu 7:00am - 10:00pm
  • Fri 7:00am - 10:00pm
  • Sat 7:00am - 10:00pm
  • Sun 7:00am - 10:00pm

Features and Amenities

  • Climate Control
  • Passenger Elevators
  • Electronic Gated Access
  • Video Recording
  • Boxes & Moving Supplies
  • Moving Carts

Middleton Self Storage

Our storage in Middleton, MA is here to provide local residents and businesses with convenient storage solutions. Just off S Main Street and Highway 114, our Middleton storage facility proudly serves the residents of Essex County, Middlesex County, and Danver, MA. . Whether you're looking to store your items for short-term or long-term use, our facility offers month-to-month rentals on the wide variety of storage units we have to offer. Want to skip the counter and move-in immediately? Rent online now and move into your storage unit as soon as tomorrow!  

Easy Rental Options

Rent your storage unit online or over the phone for a quick move in. 

Not ready to rent? No worries! Reserve your unit now to lock in today’s special discount.

  • Month-to-month rentals
  • No credit card required for reservations
  • No deposit required

Neighborhood Storage Located Near You

Located just off the 114 highway, our Middleton self storage is easy to find, convenient to access, and has everything you’re looking for in a self-storage facility. You’ll find our Middleton storage facility directly on South Main Street, near the Market Basket shopping center in Middleton Market Place. Our customers live in many of the surrounding cities near our location like Danvers and Peabody in Essex County and North Reading in Middlesex County. Nearby neighborhoods include Ferncroft, Brigadoon, and Tapleyville. If you live in zip codes 01960, 01864, 01923, 01845, or 01921, then our self-storage facility is conveniently located nearby! 

Online Rentals and Reservations

Renting or reserving your Middleton storage unit is easier than ever. You can quickly go online, pick the unit that's best for your needs, and you can choose between placing a hold or renting a unit right away. When you place a hold on a unit, we don't require any credit card information and we'll hold the unit of your choice for up to 14 days.

Save time and skip the office! Try our contact-free and hassle-free online rental process from the comfort of your home. If you choose to rent a unit, it's fast, easy, and saves you time from having to fill out extra paperwork in person. Our Middleton self storage facility offers online rentals where you can complete your rental agreement, make payment, and get access right away. Just choose our "Rent Online" option after selecting your unit. 

Middleton Storage Facility Features

Our facility features electronic gated access, 24/7 video recording, and individually alarmed units.

All our storage units are climate controlled to reduce the risk of mold, mildew, and heat damage. 

Our facility is managed and staffed with local trusted managers who always put the customer first. We know there's a lot to consider when choosing the right storage unit for your personal and business needs, which is why our friendly and professional staff is here to help.

When you are storing your personal belongings in a self-storage unit in Middleton, you want to be able to access those belongings at a time that is convenient for you. We maintain access hours every single day of the year, including weekends and holidays, so that you can access your personal items at times that fit your schedule. We also maintain convenient office hours should you have a question or concern that needs to be resolved in person.

The Middleton Community

The community around our Middleton facility is one that values education, historic culture, and arts. This beautiful city in central Massachusetts is a family friendly city with lush, green landscape. The city of Middleton is located near numerous areas of natural beauty where you can enjoy boating, hiking, biking or other forms of recreation. With a close proximity the city of Boston, Middleton is bordered by the cities of Danvers, Boxford, and North Reading. This small town attracts gorgeous nature settings year-round. We serve professionals, families, and individuals from a variety of different backgrounds, and are excited to be able to offer storage solutions for those in our community!

FAQs

Q. Do I need a credit card to rent?

A. We accept cash, checks, Visa and Mastercard.

Q. How long do I need to rent a storage unit?

A. We offer storage rental on a month-to-month basis. You are never locked into a long-term lease agreement.

Q. How do I make my monthly payment?

A. You can choose to pay in person, online, over the phone, or through mail. We also have automatic payments available.

Q. Do you offer discounts or promotions?

A. Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching our unit selection above. Each promotion can be found next to the unit pricing and amenities.

Q. Do I need to bring my own lock?

A. Customers are required to have a compatible lock if they choose to purchase their own. Locks are also available for purchase at our facility. 

Q. Can I stop by the facility to view the storage units?

A. Come by our facility during office hours and our professional staff will be more than happy to give you a complimentary tour of the facility and answer any questions you may have about our units.

Customer Reviews

384 reviews
Ana B. December 3, 2024
Very good, I like how clean the unit was. Could use more lighting 😆😆
Kim M. November 30, 2024
The clerk was friendly and helpful in answering all my questions
Andrea E. C. November 21, 2024
Staff was very professional kind, and courteous. I would definitely recommend this storage facility.
John E. S. November 10, 2024
I think your manager is doing a great job. However, I’m a little disappointed how you keep raising the monthly rates every year.
Rene M. October 3, 2024
Feel very good
XAVIER M. C. September 24, 2024
Great service
Kerrin G. September 12, 2024
Great! We like the gated entrance and it’s always very clean in the facility.
Deborah H. September 3, 2024
Easy to check in. Friendly service and very clean.
Carmen H. August 24, 2024
I am so disappointed tented large unit with the quote price of 45 $for two months then it sky rocketed to 135 now it's almost 320 this is insane I need the unit for another 3 or 4 months. IS THERE ANYWAY WE CAN work something out meet somewhere in the middle I'm a single mom of 4 little ones and everything we own is there. I COULD EVEN DOWNSIZE if possible.My email is [email protected] if you could get back to me with a reasonable price I will set uo direct payment every month so the payment is on time.also the middlwton manager said she was removing the late fee of 40 $ it was never taken off my bill after promising to correct the issue.I had called and left numerous messages for a call back. Th3 system was not working properly and I was trying for two nights. I'm sorry Respecrdully ,Carmen Higgins
William T. H. August 17, 2024
Marisa L. V. August 17, 2024
The increase in price is ridiculous!!!! From $23.25 to $60!!!! Might look someplace else u less we can make an agreement. That’s way too much of increase!!!!!!
Edward J. M. August 5, 2024
Sara P. July 23, 2024
The staff at the Middleton, MA office are very helpful.
Donald A. July 19, 2024
All good. When I have had an issue they have quickly resolved it
Scott J. June 24, 2024
U sucked me in with a cheap price and then raised that price by like 75%. At least the other places are honest about the price from the beginning
Carlos C. June 19, 2024
It was good at the beginning $89 a month just to get you in there now they went up to 140 dollars a big jump big jump I don't think it's worth it but it's your building it's your property
Roy R. M. June 18, 2024
Connie M. K. June 10, 2024
Paula C. May 28, 2024
Donna M. May 27, 2024
Awesome! Drew is the best, so professional and helpful at all times
Paula S. May 20, 2024
The facility is fine but the constant and excessive and unpredictable price increases are ridiculous— specially when the same unit is advertised online for 1/3 the price. Should I really have to move my stuff every few months in order to keep the same price??
VITOLO R. May 12, 2024
JEANNE E. S. May 9, 2024
People are very nice just not very happy about price going up pretty quickly after I started renting , but I know everything is quite expensive
Kayla G. May 6, 2024
I’m being charged the insurance which I didn’t need. And my rent went up after being there for only 6 months or so. And almost doubled. I plan on leaving.
Brenda O. May 4, 2024
Everything was great until 3 mos in...increased my bill by $40/mo? We "had" a deal?
MARK B. May 1, 2024
It took over 5 months for a refund that is terrible for such a large company
Nicole C. April 27, 2024
Great and easy experience. Would return when needed in the future for storage
Katrina L. S. April 17, 2024
The facility is very clean and temperature-controlled, the staff are very friendly. I would highly recommend them to anyone who has storage needs.
Frances M. April 5, 2024
Friendly, courteous and willing to go beyond to help and satisfy a customer. I have used other storage companies and this one is by far the best and the most reasonable.
Sara P. March 29, 2024
We appreciate Drew with his response and help in getting our two Middleton,MA storage spaces.
Donna M. March 24, 2024
Great! Drew made everything so easy. He was wonderful!
Caitlyn R. March 13, 2024
Timothy K. B. March 12, 2024
Excellent facility, good staff, clean, dry and secure, what more do you need?
Kim M. March 7, 2024
Juan J. A. March 2, 2024
The beginning I will give them a 10 and then the price kept going up and up and up
Beth F. February 27, 2024
Martin S. February 25, 2024
Overall xxperieice was positive. Facility is clean and well lit. Only issue I have had is with the frequent price increases. Two price increases within a few months is unaccepible. I was told it would be at least 6-8 months before any increase. This is done at Corporate. The staff at the facility are nice.
Nicholas R. February 19, 2024
Michelle T. February 15, 2024
Would have been a 10 but recently my storage took a huge jump which is making me think twice of keeping one we are new to the area and not sure it worth it
Christina A. S. February 9, 2024
Gabrielle N. G. February 6, 2024
David R. February 2, 2024
The personnel are always friendly and helpful. Area is always clean and have push carts for use.
Sharon E. January 24, 2024
Dianna C. January 19, 2024
I am still there your doing good
Stephanie L. January 18, 2024
Kelly Pati was great, very helpful and she is a hard worker. However some of your corporate terms and fees are outrageous. The rent is constantly fluctuating. The fees recently went up and we were not notified. The rent went up and we were not notified. We would receive tons of statements in the mail and emails. But when our rent recently increased before the new year we were not notified. A new employee started working there and I personally feel he is lazy, and a little shady. We made payment prior to November bringing October rent current. I explained to this employee. I knew I would owe for November's rent but I explained that I would need the lock removed. When I arrived that evening my access was never been updated for me to entrance to the Building, there was not going to be anyone in the office Sunday. I called the call center and the said they could not update my access. So if my unit was available I was never able to get in for those days I was current. Prior to this employee I never received a call from anyone asking if I was making payment. He would call and as if I was making payment, very aggressive with all the statements you send.
Stacey A. R. January 10, 2024
Expensive And I am frustrated with how much the price increase is every few months.
Muhammad A. December 30, 2023
Great place with great management
Sydney I. S. December 27, 2023
Great! The staff is friendly and knowledgeable, and the facility is nice! I'm very pleased with them and happy I have a place to store my items while I'm at school.
Jay D. M. December 26, 2023
Clean and approachable facility. Convenient location and access. Staff was always friendly and helpful. Thank you for a great experience!
Corinne F. December 22, 2023
Amy M. December 12, 2023
Andrea R. December 8, 2023
Ramona H. December 1, 2023
The staff and facility are great, but the company policy of increasing rates on units that are long term rentals is awful!
Stephanie A. November 29, 2023
I didn’t appreciate the huge markup in monthly fee. Drew at Middleton did take my complaint and got back to me promptly with somewhat of a decrease.
Sofia F. November 22, 2023
The team at US Storage, Middleton, MA were always pleasant, helpful & accommodating when I had questions ir concerns. Living in another country, it was difficult to coordinate move-in & move-out arrangements for my daughter’s belongings with her school schedule, but they were really understanding. I will continue to use them for our storage needs. Thank u to the team.
Marybeth M. November 17, 2023
The facility is really well-maintained. And the employees are great. But I think that doubling the price of your monthly storage is ridiculous. Going from $90 a month to 190 is insanity. I will be selecting a new facility as soon as possible.
Shaun K. November 15, 2023
John E. November 13, 2023
John R. J. November 6, 2023
I have had a great experience with the staff at the location. My only complaint is that there was no grace period for a missed payment. I thought things were all set and then next thing I find. I have to pay a bunch extra just to get access to my stuff after having paid regularly on another unit for a couple of years.
Carol J. K. October 31, 2023
Very easy and professional
Scott A. S. H. October 21, 2023
Kimberly M. P. October 18, 2023
Very professional and the place is very clean
Dan R. October 11, 2023
Antonio C. September 28, 2023
Good
Willis C. O. September 17, 2023
Very positive and staff is very helpful. Location is clean and well lighted at night.
Debi D. August 27, 2023
Fine
Kathleen H. August 26, 2023
Relieved and impressed.
Diane B. August 23, 2023
Stephanie P. August 17, 2023
I am grateful to have a place convenient and secure for me to leave my belongings as I search for new home! The staff has been very helpful as well when I needed to change units or add units. The price increases I feel could be more reasonable but overall I am happy to have found US Storage centers . It’s very helpful that they accept items in site you don’t need anymore and donate the proceedings to charity .
Ali A. T. August 8, 2023
Thomas F. August 2, 2023
Very easy and very friendly workers
Robert M. August 1, 2023
Overall, it’s been a solidly positive experience. Pros: - The site manager is fabulous. - My unit is spacious and solidly built. - The building and site are clean and well-maintained. Minor Cons: - The online payment window is between the 1st and 5th of the month unless enrolled in autopay. - I’m unable to unlock the bathroom with the app.
Mark J. F. July 28, 2023
A
Mark R. July 26, 2023
I like the facility and the people that work there. The only problem that I have is with the increase by a $50.00 which I think is kind of high. If I increased my prices with my customers by that kind of margin I'll lose them.
Cindy B. July 21, 2023
In hospital for a month. Called and wanted to make a payment and by time I got back to work and made money for my bills .us storage wouldn't take it unless I was making the whole payment. Owed 2 payments and wanted to pay one and next couple weeks making other one. The only thing I got was charge upon charge all set will be out as soon as I can. Not good customer service. Never heard of a thing.
Patricia A. G. July 15, 2023
Always a very helpful staff at the Middleton, MA location willing to help out in any way.
Laura J. D. July 11, 2023
Helpful and nice
Jack O. July 6, 2023
Mina L. M. July 5, 2023
deceive customers..
Emanuel S. June 28, 2023
Kelly is always helpful with any questions. I have been a customer for a few years now and always a solid place to rent. Clean and competitive prices. I would say maybe there could be a discount or some incentive for repeating customers. I do like the one free month if a year is paid in full however maybe something else as well? Regardless great facility and management at office are always nice and helpful.
Kristen M. F. June 17, 2023
all good except the very steep increase in price. planning to move out in a few months and find somewhere less expensive.
Teresa A. F. June 11, 2023
Dana S. June 11, 2023
Friendly and helpful staff. Convenient location. Prices are a bit steep.
Karen B. June 10, 2023
Smooth process, knowledgeable and friendly staff. Very clean facility.
Tara A. T. May 31, 2023
Charlotte W. W. May 31, 2023
Excellent overall. Especially excellent office staff and management.
CAROLE B. May 27, 2023
Very easy to work with the staff
Denise M. D. May 25, 2023
BRUCE I. May 24, 2023
Kelley Patti has been very helpful .
Danielle M. P. May 21, 2023
Not the most pleasant experience. Very pricey. Fees are excessive, particularly at set up. Being in the middle of now where on the third floor where you can get lost very easily also very annoying. Elevators closest to my unit spot on the third floor not always working and causing further issues. Likely will not use again.
Chris M. May 17, 2023
Not a fan of your price changes. Would still be there. I keep a local storage unit for business stock.
Miguel B. May 17, 2023
The manager at my location she is the best. We really appreciate the service she provides to us. Thank you
Francis B. May 15, 2023
Robert S. May 1, 2023
Place is clean and easy to get to and easy to pay your bill
Donna M. April 30, 2023
Good
Linda L. B. April 25, 2023
Kelly was wonderful the contact person she went above and beyond
Edward A. P. April 15, 2023
It was a good experience
Maria A. C. April 12, 2023
I was very hsppy
Donna G. April 5, 2023
Great all around from point of contact, to move in, to move out, all went VERY well.
Thomas B. April 1, 2023
Great. At that time, price and terms were reasonable and staff I spoke with were friendly. I dod not rent from you due to location too distant. Thank you.
Tim S. March 28, 2023
Michael H. March 19, 2023
James W. G. March 11, 2023
It was fine Just had to lower my monthly COST every month.I don’t have a lot of extra revenue
Angel D. C. C. February 24, 2023
Samual G. February 22, 2023
Great. Very confident about the service.
Ellen M. February 17, 2023
Christine A. M. February 6, 2023
Everything was great
Joseph F. February 2, 2023
Samantha V. January 24, 2023
Deborah T. January 20, 2023
Not happy about my rate increase that I was never told about
Marion S. January 17, 2023
Very satisfied because I was moving after living in my house for 48 years
Richard J. 1. Z. December 29, 2022
Richard G. December 24, 2022
Nancy J. L. December 21, 2022
Kelly was super helpful throughout our entire stay!
Phyllis C. C. December 15, 2022
Staff was helpful and accommodating
Susan P. December 11, 2022
The staff at the front office are always friendly and work quickly and efficiently whenever I go in to make monthly payments in person (our preferred payment method) Experience has been very good overall - we have had no problems. I would like to recommend, however, that the storage spaces put lighting in the actual space so customers can better see their items and it is safer that way
Leonard M. December 9, 2022
Did not appreciate such a large rate increase so soon.
Michelle B. December 7, 2022
Christian M. A. December 4, 2022
Roland C. December 1, 2022
Clean and very friendly staff also very knowledgeable
Holly W. R. November 24, 2022
Excellent service and easy communication clean safe facility.
Jennifer G. November 21, 2022
George A. November 12, 2022
Donna L. November 10, 2022
There are a lot of things that you do exceedingly well, beginning with the professionalism and responsiveness of your staff. However, I went to move out and you can no longer lock the doors in an open position. So, each trip in and out requires the reentry of a code. For two hours, you enter and reenter a code. Whatever the issue is, it cannot take precedence over making moving in and out easy. For this reason, I would not recommend your storage facility.
Diane L. November 9, 2022
Your facility is very clean and well kept. It is easily accessible and suits all my needs. My reason for giving you a 7 out of 10 is because of the price hike that I just noticed in my bill. My bill went up over $50 with not advanced notice. I will be calling to check on this. Other than this issue I would have given you 10 out of 10. I have recommended you to several people.
John C. November 4, 2022
Brian H. November 3, 2022
The overall experience is fine but a large price increase not so much
Camille D. G. October 30, 2022
Very clean and safe. Easy to get inside and check on your belongings. Every time I had to deal with personal they were friendly and helpful.
Dawn M. C. October 23, 2022
Ilene G. H. September 27, 2022
Everything went fine. I turned in my unit 9/22. Didn't get a receipt but assume all is handled.
Emily S. L. September 26, 2022
Karen B. September 25, 2022
I love my storage and where is located near me and the people I come in contact with I feel very comfortable being there and and help you know crap too many times on the price because I’m a senior and I can’t afford it anyway thank you
Charles K. R. September 19, 2022
Holly B. September 14, 2022
Juan J. A. September 14, 2022
I didn’t like that I signed the contract for $210 a month and then all of a sudden the price went up to $270 a month I have auto pay and I’ve been renting the unit for around one year.
Douglas J. C. September 13, 2022
Automatic Rate escalation is inexcusable
George M. M. September 3, 2022
So far so good no complaints. Staff at the office are wonderful and friendly.
Robert D. September 3, 2022
Good service
Pearl A. T. August 4, 2022
I am impressed.
Debbie P. July 25, 2022
Julie P. July 22, 2022
Was very good. Clean and helpful.Location was excellent. A bit pricy. Only storage. Facility with large storage around.
Lynda M. July 22, 2022
Scott D. July 11, 2022
The facility and staff were great.
Brian D. July 10, 2022
Mary W. July 6, 2022
Great smooth
RENA Z. June 26, 2022
Elden B. June 6, 2022
Linda H. June 3, 2022
Very good.
Pat W. May 28, 2022
Very good. It was convenient and the staff was friendly and helpful.
Ronald K. May 16, 2022
Paul O. May 15, 2022
All Good, staff was over the top friendly... 1 thing that made us go hmmmm, upon canceling storage insurance (yes; within cancel guide lines) corporate refused to refund our money. not a happy moment.
Michael L. April 26, 2022
Good
Scott D. April 24, 2022
Patricia A. G. March 29, 2022
Extremely courteous & helpful employees at the Middleton, MA facility,. Always asking if they can be of help.
Robson M. March 28, 2022
Great, affordable and secure.
Christine G. March 22, 2022
MaryAnn G. March 21, 2022
Very positive.
Joseph F. March 9, 2022
Everyone is always polite and always helpful and nice. The two female workers that work during the day time in the office are terrific and so nice!! Always ask if there is anything they can do l to help and more! Ty
Laura W. February 24, 2022
They were very helpful
Robert D. February 19, 2022
Great service - very helpful
Richard P. February 14, 2022
Tammy and Kelly are the greatest. They know the business and they make you feel warm and welcome. Very nice people. And helpful too. Cheryl and Dick Poholek
Mike C. February 7, 2022
Jennifer D. January 29, 2022
Great attentive service
Marisa C. January 23, 2022
Very clean. Very convenient to get in and out of building. Great customer service👍
anthony T. January 16, 2022
Perfect
LISA S. January 14, 2022
Meghan C. January 3, 2022
Everyone, especially Tammy, has been extremely helpful with all of our needs at the storage unit. Tammy is always very professional and super pleasant. We've had billing concerns and Patti Kelley has been great to work with also. We're very happy with the team at US Storage in Middleton!
William N. January 3, 2022
Stephen F. December 29, 2021
Easy access, reasonable rates, clean and secure facility.
Arthur H. B. December 27, 2021
Andrea M. December 15, 2021
I had a good experience renting a storage unit from US Storage Centers. Everything was very straightforward and easy. My calls were answered promptly and I had no issues.
Jamie M. December 14, 2021
So far so good. The girl that signed me up was amazing and so far rates have stayed the same
Robert J. M. December 13, 2021
I started renting early June and 4 months later my rent went up with me not knowing just not right
Thomas H. November 24, 2021
Excellent. Clean. We'll lit, secure, great staff.
Ramon G. November 4, 2021
Jim G. November 2, 2021
Kelly/Tammy are outstanding. Interaction with the corporate level was lousy, no can do rules and attitude
Edward N. October 31, 2021
Excellent. Clean. Very helpful staff.
maryfrances G. October 27, 2021
Concerned about a 20% rent increase. I was shocked and didn’t anticipate that 4 months into my rental. I guess I should have asked upfront about rent increases when I rented but that seemed like a very steep increase .
Tania L. M. October 24, 2021
Good
Richard R. October 18, 2021
Chris O. October 12, 2021
Helen H. October 8, 2021
I was very happy with everything! The front desk help was very helpful. I liked my storage space and I thought the price was great!😊
Miguel B. September 27, 2021
Great. Great employees
Eric V. September 25, 2021
Excellent. I really liked Tammy and found her help valuable. She anticipated problems and was there to provide solutions when needed. The other staff was great too, but Tammy I remember in particular.
roberto F. September 25, 2021
Excellent
Nancy J. L. September 21, 2021
So far very well.
Antoni P. September 7, 2021
Good experience, convenient and friendly service
Daniel L. September 3, 2021
GREAT
Victor P. August 27, 2021
n/a
Nina S. August 22, 2021
Carolynne S. August 17, 2021
This place is great... thanks to the two women who manage it. As long as they are there with their caring words, friendly smiles and fantastic management skills... I will recommend usstorage middleton.
Joe L. August 2, 2021
Very happy. Office staff very helpful. Already recommended you to a friend. And would use US Storage again but now out of state. Thanks!
Steven H. July 14, 2021
Lisa S. July 13, 2021
Very clean. Quick to sign up or close accounts.
Dale H. July 5, 2021
Eric V. June 27, 2021
Excellent experience. Tammy and Kelly were fantastic, always lending a hand and were very communicative and helpful. They were great.
Sophia M. June 21, 2021
Terrific. Thanks.
Brian S. June 20, 2021
Staff is great !! Grounds are clean, climate controlled, plenty of Secuirty and reasonable priced. Recommend highly !!
Bruce P. June 19, 2021
After dealing with Public Storage, and Cube Smart, it was an absolute pleasure to deal with Kelly and her associate that works with customers to give the greatest experience possible for the customer. US Storage prices and access is also very good compared to the competition. This business has great customer service which I as a consumer greatlyappreciate.
Lisa S. June 3, 2021
I have no complaints as yet
Raymond V. May 31, 2021
It was very easy to use and the service was excellent!
Anthony B. May 28, 2021
Benjamin B. May 27, 2021
Thomas B. May 19, 2021
Everything has been great since I've rented the space at US Storage. The building is clean and presentable.
Michael L. May 15, 2021
Pamela S. May 15, 2021
Good place to use for storage. Lots of affordable size options and the facility is clean and easy to access.
Michael C. May 7, 2021
Marly P. May 4, 2021
Tom H. May 2, 2021
Very good
Luz H. May 1, 2021
elaine c. April 30, 2021
Clean
Doreen S. April 20, 2021
Neat clean and secure
Linda B. April 16, 2021
Staff very helpful and pleasant. Good experience
Karen B. April 15, 2021
Smooth transaction. Extremely helpful staff. Clean bright facility and great location.
Meghan C. April 14, 2021
We have had a storage locker the at the Middleton location for the past four months. Tammy has been excellent in assisting us with finding the proper locker for storing out equipment. And when we needed to change lockers in the building she was very help in making the change quickly to meet out needs as a customer.
ANN P. April 13, 2021
We are very happy with the facility is very clean and organized. Always seems like it’s well attended and safe.
Tammy L. April 5, 2021
Employees are friendly helpful and place is very clean ..pricesxare amazing
Robert V. March 27, 2021
very good
Stephanie P. March 17, 2021
My experience has been great ! The facility is so clean and easily accessible. The front desk managers/ associates have been so helpful my move in was so easy . Also love the ability to donate items no longer needed for charity right in site! Stephanie
Daphne C. February 3, 2021
Juan F. January 25, 2021
Very nice good and cheap
Ann B. January 8, 2021
Good. Very helpful.
Angelo T. January 6, 2021
Nice job storage was clean ty
Francsis G. January 3, 2021
So far, extremely satisfying.
Susan F. January 2, 2021
Excellent customer service - the great lace is clean and new
Sal S. December 27, 2020
It looked great when it was being constructed very neat and clean
Donna B. December 26, 2020
Antonio C. December 26, 2020
Rodney S. December 18, 2020
Very competent, responsive, and customer friendly. Thanks
Jeffery P. December 13, 2020
Theresa A. December 10, 2020
A little rough start but great once everything was settled. Very clean environment.
Donnah N. December 7, 2020
I wrote a review for you online. I am very happy with both the staff and the facility.
Argiris D. December 7, 2020
Gary B. December 6, 2020
Pleased
Harry T. December 2, 2020
Communication great .The hours are excellent.The areas very clean.The price per unit beat all others I looked at.A 10 it is. H.A.T.
Crueuza K. November 25, 2020
Cynthia H. November 25, 2020
Registration was quick, easy and painless! Customer Service was extraordinary!
Seraphine M. November 24, 2020
Roberto C. November 23, 2020
Christopher C. November 21, 2020
Very Good
Mary C. November 17, 2020
Sue C. November 6, 2020
Beverly J. November 2, 2020
So far lts what I expected. Very clean
Jane M. October 24, 2020
Great
Philip H. October 22, 2020
Peter P. October 12, 2020
Blaise A. October 12, 2020
Dan C. October 7, 2020
Everything went well
Robert R. October 6, 2020
Maryellen P. October 1, 2020
Very good and helpful
Edson E. September 23, 2020
comfortable
Mark D. E. September 17, 2020
Very positive - the staff is extremely useful and the premises is always extremely clean and neat.
Nektarios D. September 13, 2020
Peter C. September 5, 2020
I worked with Maria and was very pleased with the process. Maria answered all my questions and was very professional. I was shown the facility and advised of all my options. I have no complaints. Thank you.
Rachel A. August 29, 2020
Excellent! Kelly was the best deep respect and consideration during our pandemic no need to come in everything handled expertly over the phone at price value for a 10 by 10 climate controlled at a rate much lower that other storage companies thank you Kelly for your kindness and consideration and nice meeting you in person latter 6 feet apart
James M. August 28, 2020
It was a positive experience.
Tom H. August 27, 2020
Everything from first meeting with Manager Kelli Patty to lease agreement signing and unit access and initial storage was excellent. Facility is spotless, use of space and directions from Kelli clear and direct and she personally walked me to the unit and provided directions for future access etc.
Erik N. August 27, 2020
The manager Kelly was incredible helpful. She offered bottled water as we sweated getting our truck unloaded. The facility was clean and ready to move into.
Evan W. August 27, 2020
Donald A. August 24, 2020
Kristin K. August 22, 2020
Mark P. August 21, 2020
The tour of the storage facility was great. The US storage manager answered all my questions. And the renting process of the unit was easy.
Debbie P. August 20, 2020
Very easy & Convenient, Clean, Friendly & Helpful!
Middleton U. S. August 18, 2020
Rick P. August 16, 2020
Very good very professional
Ilene H. August 13, 2020
very easy online account set up.
Nick G. August 12, 2020
Christopher G. August 10, 2020
Alice D. August 7, 2020
Couldn't have been easier or a more pleasant experience. Kelly Patti's customer service skills are #1. I have rented at other storage facilities in the past but by far, this is one of the best: clean, well lit and a feel safe environment, highly recommend.
Jodi C. August 5, 2020
Good. manager was helpful and friendly and made sure I understood everything. She gave me a tour of the place. It’s spotless, air conditioned, very easy access. Highly recommend
Pamela J. August 2, 2020
Clean facility and good customer service.
Raja P. July 30, 2020
Awesome
Richard C. July 29, 2020
Very courteous and professional staff.
Kim U. July 29, 2020
I thought it was great all my questions were answered and it was a very easy transaction
Anna F. July 28, 2020
Matthew F. July 24, 2020
I have had a fantastic experience so far.
Middleton F. July 23, 2020
Nancy C. July 15, 2020
Easy
Joshua G. July 14, 2020
Jane P. July 13, 2020
Easy access to bin, good introductory offer, logical keypad code, clean facility
Michael B. July 9, 2020
excellent
Eric S. July 5, 2020
Great experience, easy move in
Virginia M. June 29, 2020
Fantastic and customer service was beyond 5 stars as Kelli was very knowledgeable and helpful ! I really like my space and will definitely recommend your facilities!! Thank you Virginia
Anita S. June 18, 2020
Very professional and helpful personnel. The facility is very clean.
Elna E. June 15, 2020
great experience easy to do Kelly is outstanding friendly knowledgeable and lovely
Dana M. June 12, 2020
went very well was shown around by maria and helped me pick a size i needed been storing stuff from my business and home very convenient to have and very good workable hours
James H. June 10, 2020
Deborah C. June 8, 2020
Very happy with my experience. The young lady at the desk was very professional, knowledgeable and pleasant
Gary B. June 5, 2020
David S. June 4, 2020
Excellent
Thomas M. June 2, 2020
Joann H. May 30, 2020
It was a great experience. I am so glad I have a storage unit with US Storage. The facility is clean and I love it.
Salvatore F. May 29, 2020
Great Easy Process Nice Facility
Ashley M. May 27, 2020
Great price, beautiful clean facility, but my building code was wrong upon arrival. Quickly resolved.
Donna M. May 22, 2020
Ms Romero (I forget her first name at Middleton MA location was awesome .. However your pricing Is high the add ons was discouraging. The location is convenient so I went ahead ..due to extra add ons I will not stay more than 3-6 months . I was hoping to stay longer but price is prohibitive . SERVICE was the best pricing 👎🏻.. Thank you Donna McMillan
Delfino C. May 15, 2020
Great customer service!
Sue W. May 14, 2020
Very positive - this is not for publication or use on the internet
Kathy D. May 12, 2020
Kelley is very knowledgeable and helpful. She makes leasing a storage unit a positive experience.
William C. May 8, 2020
Harry L. April 30, 2020
David P. April 29, 2020
Property Manager Kelley Patti was very helpful and informed me I could move in early last weekend ahead of my May 1st start date on the agreement. The 8-digit code didn't work so Maria at your Middleton location was very helpful with getting me access to our storage unit. I returned on Sunday and still had issues with the code working but assume that after May 1st it will be resolved. Thanks, Dave
Tracy F. April 22, 2020
Great
Joe L. April 21, 2020
Matthew H. April 18, 2020
Great
Mary E. G. April 18, 2020
I was able to sign up online after viewing unit in person. Place is extremely clean. So far so good
Gary B. April 15, 2020
very good
Kathy C. April 13, 2020
it is ok
Mark F. April 9, 2020
Friendly service professional an accommodating will definitely recommend friends
Jianis B. March 31, 2020
Patrick L. March 25, 2020
Natalia D. March 23, 2020
James S. March 22, 2020
Harold P. March 20, 2020
I felt warmly welcomed and well taken care of by Kelley. I would rate my experience as excellent and beyond what I expected.
Michele C. H. March 18, 2020
Good customer service and excellent competitive rates.
Carmela Z. March 16, 2020
Painless Staff was helpful ,informative and pleasant Your facility is easily accessible
Eugene M. A. March 12, 2020
Theodore J. S. P. March 11, 2020
Amy M. March 9, 2020
Awesome experience!! Kelley was so great , accommodating, helpful and polite!!! Great price point and exactly what we needed.
Robert M. March 8, 2020
Very accommodating
Bertha H. March 7, 2020
Very helpful women andshe made the process of renting storage easy
Mark F. February 25, 2020
Was simple and easy
George T. K. February 23, 2020
Great service
Sherrill M. February 23, 2020
US Storage is a Breath of Fresh air! It’s Brand New, Clean, Climate Controlled and the Staff is Extremely Courteous! It’s by far the Best in the area!
Patricia G. February 19, 2020
I was pleased, however, I was told I had to pay the two months up front in order to get the 50% discount.....
Marybeth M. February 6, 2020
Very positive experience all around. The units are brand new and very clean, easy to get in and out of.
Amy M. February 4, 2020
The woman helping me was incredibly helpful. I would highly recommend using them. I was able to downsize from my pod and access it whenever I want.
April K. January 31, 2020
Mary was the best!!!!
Kathy G. January 29, 2020
Ruth D. January 22, 2020
staff so helpful and pleasant facility spotless staff gave great suggestions for packing and unit size
Lisa P. January 18, 2020
Dennis L. January 16, 2020
Grant P. January 14, 2020
Larissa H. January 11, 2020
It was a great experience, decent price for a storage unit which I love and the woman who worked the front desk when I got it was extremely helpful. The only reason why I rate it an 8 is because the question was how likely I am to recommend the storage unit but I don't really talk about storage units in my day to day life so not exactly sure when it would come up in conversation tbh.
Conrad F. January 6, 2020
Very good
Carol W. January 5, 2020
Very good
Phil P. December 24, 2019
No communication from corporate 3 attempts..Kelly onsite on her day off was only one above and beyond accommodating ! That's not good.
James C. December 24, 2019
Bartram R. December 20, 2019
Nancy H. December 20, 2019
Great!
Matthew C. December 19, 2019
The girl Kelly was very nice and I got a great deal on my unit
Amata M. December 18, 2019
Very well
Matthew S. December 17, 2019
Very good. Very helpful.
Kyle H. December 12, 2019
It was good
Linda R. December 12, 2019
Customer service is amazing
Geoff C. December 10, 2019
Great customer service while signing me up for my storage unit.
Michael M. December 6, 2019
Great Kelly was very helpfulll
Daniel C. November 26, 2019
Nathan T. November 24, 2019
Frank T. November 23, 2019
Michael B. November 19, 2019
Hello, the woman that helped me at Middleton, Mass location was a perfect 10 and helped me in a very thorough , efficient manner . The space is clean and very easy to access.
Susan J. November 11, 2019
It was fine
Marianne O. November 9, 2019
Kelley was great
Dennis M. November 8, 2019
All good.
Janet S. November 7, 2019
Kelley was very helpfull. We appreciated her assistance.
Christopher B. November 6, 2019
Great
Jonathan G. November 6, 2019
Nice clean place and staff very helpful and professional!
Janice M. October 30, 2019
Joanne B. October 29, 2019
Russell S. October 25, 2019
Winston M. October 20, 2019
The best manager best attitude and 100%clean and brand new storage location Best winston......
Ralph F. October 19, 2019
Great overall experience!
Squibb M. October 18, 2019
Patty was very nice,patient and quick
George G. October 17, 2019
Kelley P. October 9, 2019
Alfred P. F. October 8, 2019
Stephanie L. October 6, 2019
Would definitely recommend US Storage Centers. The website was user friendly and easy to navigate. The Units are New, the facility is clean and well maintained. Also wanted to say property Manager Kelly has been great from getting us signed up to also assisting with any questions or concerns.
Nancy M. October 4, 2019
Very Friendly and helpful
Vincent M. P. September 27, 2019
Excellent service and facility
Patricia A. D. September 26, 2019
Ricardo L. September 23, 2019
My experience with this facility in Middleton ma. Was excellent.. the customer service was great and made you feel welcomed. The facility is exceptional and very clean with access to different locations and cameras around the facility made it more secure to store your belongings in there.. Thank you much!
Katherine M. G. September 18, 2019
Good customer service, answered all questions about the units
Milano M. September 15, 2019
John B. September 12, 2019
Robert R. F. September 10, 2019
It was good but the units needed to be clean.
Ann E. H. September 8, 2019
Didn’t expect to pay an administrative fee and didn’t expect insurance to be mandatory
Alan V. September 8, 2019
Lorene S. September 5, 2019
Lauren B. September 2, 2019
Heather V. August 31, 2019
Kelly was extremely helpful with everything. Moving is never enjoyable, but Kelly was great in getting me exactly what I needed.
Donald A. H. August 24, 2019
Alice D. August 21, 2019
Very professional easy to move in very happy with service and location of unit.
Jerry S. August 20, 2019
Friendly service, new facility, large elevator, handy carts, great drive through, nice music. What’s not to like?
Heather A. R. August 11, 2019
Excellent
Michael P. August 7, 2019
My experience has been great so far. I was eager to get moved and believe I was the first client in. I was ready before the facility was but the staff was very accomodating and helped me get my move in completed on the very first day!
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