I have been very long time customer with USStorage Centers. They are the best customer service and emergency support client in needed. Many apartments is not safe place to rental. I have been experienced enough to see they steals all the values stuffs from me. US Storage to safe my stuffs. Thank you for your support.
We just stopped by to get an idea on pricing. Lou Juste, was the clerk on duty and he was very helpful. He showed us around and very thoroughly went over all of the details. In the end, we felt it was the right facility for us to use.
Both Michael have been very helpfull and welcoming. The facility is kept really clean. I have been a client since they opened around 5 yrs. This s a great team providing Great customer service!
Great so far! Michael is great too. Real nice and helpful. You can tell he loves his job.
It was pleasant. A good experience.
Michael took care of me and he was amazing. Literally an observant and caring person. He could sense I wasn't feeling well. ( I was weak, since I just got out of the hospital the day before). Michael is definitely an asset to your company and
Is a caring person. Hang on to him. He's a good egg!!! 💙
The two gentlemen that work there are so kind and professional. Michael and Lous answered all of my questions and helped me to find a storage unit that fit my needs. When a larger unit became available Lou helped me to transfer over. He walked me through the process and answered all of my questions regarding transferring over. The establishment itself is clean and well maintained. I appreciate that each elevator has several dollys available for use and that there is a bathroom and water fountain available. Also the 24 hour access is incredibly useful so I can access the unit at my convenience. As much as I appreciate the amenities, Michael and Lou have been the best part of the experience. I absolutely appreciate all of the help and service they’ve provided me and I appreciate that they are around if I ever need assistance.
It was fantastic. The staff were incredibly knowledgeable, and helped me understand what storage unit was the best for for our needs.
Very easy and the guys helping us were extremely helpful and nice! Our space is exactly what we need and the process was stress free.
It was a good experience! Matt Wallace was extremely helpful.
It is not often a storage person is so polite and willing to assist you anyway he can! Matt took me through all the steps to get into my unit. This is here you park, this is your code and how to use it, this is HOW to work the gate properly, this is how to enter the elevator code! What other storage place does this??? But Matt did!!! And he made a huge difference for me at 73 years old. Thank you Matt, you are a fine example of what all storage service people should be...neat, clean, polite, well spoken, well mannered, KIND and UNDERSTANDING!
Good. I don’t run into many people who need storage space so that’s why my score is only an 7.
The employee who helped us was friendly, informed and very helpful. He seemed to “ go that extra mile…”
They are the most pleasant to talk and deal with.
Very very clean storage facilities. 😀
Always friendly and easy to deal with.
Great the folks at the site were wonderful to work with.
The guy at the desk was very polite and accommodating, he explained everything to me , was very knowledgeable about any questions I had , and didn’t try to rush me threw the process,
Really good, would use again. Lydia was awesome. Nice facility!
Felt very welcomed and cared for.
When I first went to check out the place, Lydia was very informative. She was able to walk me around to a couple of storage units since I was debating between two different sizes. She was really great to talk to! Everything with the rental process was really straightforward. I also really like that they are able to provide for a small additional fee rental insurance so you don’t have to go looking for any yourself, As well as provide locks for a small additional fee that go well with their storage units. I have been able to visit my storage unit a few times and each time was super simple. I highly recommend this place, especially because it is climate controlled.
This is the most excellent customer service from your staffs. I love all of you to work very professional and helping me save some money during the emergency time. The place is very safe and clean. I will recommend many my clients and friends to come rent the storage units here. I will rate this US storage units are number 1 in Orlando
You are the best customer service in town. I feel safe and very pleasant to keep my stuffs here. Helping me save some money too. Thank you so much for all your support
Good, great location and Lydia is awesome. Nice facility...a little pricy.
great attention and very helpful
Very professional and helpful.
The facility is very clean and well kept. Lydia is always very helpful, knowledgeable, and attentive to my storage needs. I was needing to upgrade to a larger unit and she let me know when one opened up close to mine and made the switch seamless. She even recommended the Storage Genie app to open the gates on rainy days which has been delightfully helpful. The prices are more expensive here than other facilities in the area but the staff make it worth it for me.
Great customer service and facility. The only thing I would change are the prices. They are among the highest on the market.
Amazing experience, the best guys on the front desk! Easy , fast !
Great experience! 100% recommended.
Great staff! Wonderful experience!
Awesome, Lydia and Louis were super to work with. They were very helpful and knowledgeable
I feel like I have good friends in there
Customer service is so effective and efficient. They are also so careful with my storage.
Excelente. La Persona que me atendió fue muy amable y me explico todo con mucha paciencia.
You guys are the greatest ever customer service is awesome .
-very clean and organize facility
-being open 24 hours, very reliable and dependable access.
-excelling in the needs of the guest/client
Awesome installations, great people
Great experience! Great customer service! Lydia and Louis really helped me out and I’m grateful for them!
It’s been great. The staff is very helpful
Had a great experience with the manager and her associate. It was seamless. Thank you.
It was awesome! Louis has awesome customer service!
Friendly, Professional, Ethical, Pleasant , Clean. Safe. The Customer Service is A Plus!! Satisfied!
It was great, the lady was very attentive and helpful with us and provided a great price for the first 3 months
The staff is amazing, the facility is always super clean.
Friendly staff and temperature regulated storage. Gated so not easy to just walk into.
Muito bom.
Lydia é excepcional!
Amei o local e o atendimento.
Os precos poderiam ser menor.
I had a fantastic experience. I was able to upgrade my storage unit to the perfect size with very little hassle! Fantastic staff, easy accessibility, and very accommodating!
I'm so glad to picked this storage unit, it's so clean and secure ! Very nice staff thanks 😊
Awesome! Lydia was absolutely wonderful!
Your manager makes all the difference in the world and is highly valuable making our family feel welcome and safe with our possessions.
Very helpful thank you .clean and security
It’s good to know that there are still people who care about providing great customer service. Renting a space at US Storage in Windermere was quick and convenient. I was able to reserve a unit online and a representative called me back within minutes to let me know I could book and pay for my unit over the phone. I was a little preoccupied however she called me back at a more convenient time and made sure I was taken care of. The representative at the location was super kind, showed me the property and where my unit was. I was on somewhat of a time crunch for the day but their efficient customer service helped me get what I needed at that moment.
Lydia made the experience of storage..much less of a hassle by your attitude! She is very kind and professional!!
Great customer service, clean storage units. Great experience
We love the access and love the fact that we can come over any time
Very good and highly recommended
Very professional and courteous..
We weren’t there long. But both front desk employees we dealt with were very helpful. Place was clean and easily accessible.
Nice friendly staff. Clean and safe environment.
Great storage facility, clean and easy access the office staff provides excellent customer service.
Great and easy registration process, appreciate the help from Lydia.
Very friendly staff
I felt very comfortable in hiring the service
Highly recommend
Very clean storage unit
I am very satisfied with the quality of the service offered by the staff at Windermere US Storage store. They were very efficient and helpful.
Wonderful easy experience
the team is so helpful! we had a great experience selecting our unit. excellent communication from lydia & amon!
The staff were very friendly and helpful
Amazing staff, super clean and neat facilities. The price worth..
Thanks
My experience was great, everything was very practical and fast.
The attention of the staff was also a high point of the service
Great experience, Amon and Lydia are super helpful and accommodating!
I certainly had the best experience ever and would strongly recommend anyone to use this storage facility.
It was so easy after an absolutely exhausting day packing and moving everything into a truck and the thought of having to get the strength to keep going was mind blowing. However, we arrived at the storage and greeted with a nice smile from Lydia and bottle of cool water. She was so friendly and took to show us the unit and made sure we could access everything, so professional and extremely helpful.
There were plenty of carts available and we offloaded so quickly we were done in no time.
Again, I would strongly recommend anyone.
Great place to store belongings
Amor was very helpful and stayed through his break to help me get my storage unit set up!
Great exp - Amon and Lydia are so great !
Fantastic because of your manager, Lydia and her assistant mgr, Anon at your Winderemere, Florida location. I would highly recommend that location because of them.
Very cooperative & helpful. They work w/you on trying to make it happen for your schedule.
Great, everyone was very helpful and accommodate
Great! Very friendly and easy setup!
Lydia is a rock star and she explained everything very thoroughly. It’s very easy to access the storage around the clock, which helps me with my busy schedule. Will definitely recommend this location to everyone I know!
Very professional, and extremely friendly. Would recommend again to anyone.
Friendly and very helpful customer service! Thank you!
Outstanding experience with your manager at the Windermere location.
Very good.
Very friendly.
Very helpful.
Great service in the office, place very clean
It was a great experience and Lydia is a delight to deal with. She made the process simple and was very friendly.
Very friendly people. Faculties are clean and well secured. Very impressive.
Delightful and helpful staff.
Very friendly and accommodating staff
Very well taken care of by on-site staff, very curteous and caring.