Excellent customer service! Professional and down to earth! Definitely recommended from me!
Donna was very accommodating pleasant to speak with. Explained everything to the best of her knowledge.
Great customer service and customer care. Donna was very helpful. She was very kind and understanding of our situation with a truck full and Donna went way and beyond! God bless her .
I felt very good about the experience because the manager was very nice and accommodating. The facility was super clean and the prices were the best. That’s why I made the choice to go with US storage
Buenas tardes. Pues asta hora me parese muy bien i la atención que da donna super ☺️
Great customer service, clean facility, reasonable prices, very safe and protected facility and great hours for customers to enter facility.
Good, I'm still using your storage unit, Good price, this my second time using it.
I had no issues whatsoever, and Sally was just wonderful, polite and courteous
I LO❤E THIS PLACE ITS CLEAN. I FEEL SAFE GOING THERE EVEN WHEN ITS DARK. ITS SO WELL LITE. THE PRICES ARE FAIR AND SALLY IS SO NICE. FRIENDLY AND HELPFUL. IF YOUR LOOKING FOR THE BEST STORAGE PLACE IN TAMPA GO TO US STORAGE ON SKIPPER ROAD AND ASK FOR SALLY. IM VERY HAPPY I HAVE BEEN THERE SINCE 2020
I don’t have complaints at all service is excellent and prices too, my stuff are very secure there and I love the fact that there’s cameras all over
It was easy and pleasant however the storage units could use a modern touch. Maybe make the inside of the units more appealing and cleaner.
Wonderful customer service. Very happy with our selection
Sally was absolutely awesome
You bait me in with 1-10 scale and then give my a text box to answer when I agreed to do your questionnaire??? I will no longer participate.
So far, so good!!! Love the keyless entry to property 👌
Sally was very friendly and helpful.. storage unit was cleaned when I first came and the entire compound was always clean.
The staff was amazing!! Definitely recommended to all.
My experience was great and the office manager was very much professional and willing to help me.
It's been a very positive experience.
The girl Stacy at the front desk was awesome! Very helpful
Very good I love the young lady Spirit she's a Pro and excellent at her job when dealing with customers
It’s fine just would be better if 24 hour access but other than that it’s good.
Everything was transparent and professional. Sally did an awesome job ,being straightforward with pricing and expectations of the property
Was happy with all services so far , and impressed with the associate that checked us in .
Good location and it seems to be secure, friendly management so far I am satisfied with US storage
it’s great i really love it thanks for the space
Hi guys we are really concern about what happen in storage 007 , last week were People working at roof and our Scooter got all dirty , we went to your office and nobody Takeshi carece of that. Our scooter are all brand New and now some of them has some scrath . We have to pay for detailing because of that and nobody send us a letter to be aware of roofing work.
I have been a renter there for over4 yes. The GM Sally Hoots is the most outstanding person I have ever dealt with.Bright, courteous, and sense of humor unless your late on rent. HELPS EVERYONE GET THE BEST DEALS AVAILABLE...10STAR RATING....Bryan M
It was great very good price
The manager was pleasant and very helpful.The place is clean and the princes are very reasonable.
The location is nice and a great deal to move in. We're happy we moved.
I will work and there’s anybody to come to your store because your help me out really good today
Your manager was very nice, but there is stuff outside units and don't know whether it's trash or not.
Great service and I recommended to anyone. Customer is better than others. Love it here
Experienced excellent customer service, personnel are very attentive & informative. The storage facility is very well kept in clean conditions, I would most likely refer this place to others.
Good experience no problems so far
We had an issue at first getting in the gate which has been resolved
Todo muy bien los de la oficina muy amables el lugar muy limpio
My experience was super! Sandy took very good care of my daughter in law and then she recommended me.... also a couple of years before my sister in law also used your business to save her belongings.... thanks for your business..... thanks Sandy for taking good care of us
Sandy at US Storage on Skipper Rd. Tampa, Florida was very professional, courteous and over the top in explaining everything to me.
5 ⭐️⭐️⭐️⭐️⭐️!
Very nice employees and management. Very clean and nice area. I am so pleased with my decision. These people are true people. I really appreciate how they have given me great service and are family oriented.
Felt very comfortable good vibes and courteous I would definitely recommend to anyone considering using this company
I thanks God for the help dat I receive. The 2 ladies are Nice and helpfull. I had told few ppl about how nice and helpfull yall are.
Thank u so much God bless yall.
Good place to rent good people
Sally was very heplful and answered all of my questions. I appreciate her candor and her professionalism.
Sally was awesome everything went smooth thanks to her
Excellent customer service. Army Veteran
Everyone I dealt with was polite and helpful. Thank you again for everything.
I am in the process of moving my things in there. The manager there was very respectful and caring and explained everything very thoroughly. She assured and reassured me and made me feel at ease and comfortable. She was very friendly. God bless.
Sally is very good Representive,for your company class lady.
It was amazing Sally is so amazing I love her cheerful always smiling face she explained everything very well she made my experience very very stress free and got me the space I needed fast I'm very Thankful for what she did for me and my family THANK YOU SO MUCH MRS, SALLY AND US STORAGE ♥️😃 A VERY HAPPY CUSTOMER
Extremely professional the staff member very helpful.
First of all I feel so safe my storage place is so full nobody tell me anything like oh it's too full you can't put this or that no no it's so convenient is perfect actually
Friendly staff, clean units and facility. Great security!
sally is very awesome and accommodating
I have leased space there since July 2018. That was not a happy time for me given the turmoil I was in. Management understood and always offered a helping hand. How things change in 4 years we have a new manager Sally and she is the best ever.The center has never looked better and I just released the same spot I had during the bad days.Go figure writing a book about my life experiences at U.S. Storage and the culture of storage centers. It's called MY LIFE IN STORAGE. See Sally you won't be disapointed...Bryan M
Kind polite friendly respectfill and really helpfull
Sally was very,professional, and respectful. I would recommend the storage,to all friends
So good so far 😄 I'm going to tell everyone about it, thanks for having my belonging secure.
I was very appreciative of the service I received from Sandy at US Storage Centers. She was very pleasant and provided the information needed for the storage rental process. I am very happy with my unit and the storage center's location.
Sandy was so sweet. She went the extra mile, stayed past 6 to help us (in the rain)!
Such amazing service! They have a great emphasis on security of the property.
It was so quick and easy Sally took really good care of me and helped so much
The lady was very nice and friendly I really appreciated her help she showed me right where my unit was
I felt great great service
The service is excellent so I like everything is clean it's comfortable overall I loved it to come with the customer service was so good
Fantastic and the young lady that helped me was so energetic and enthusiastic. It was a real pleasure.
Amazing experience, sally is phenomenal had to find a storage last minute she was able to get me one at a reasonable price all my questions were answered effectively and she even honored the discount i was supposed to get they definitely look out for their customers. Very friendly and social people i enjoy the service i get every time I’m in the office.
Sandy was amazing she made me feel great and very accommodating. Thumbs up
Sally was "freaking awesome" (Napoleon dynamite voice)
Friendly
Polite
Took care of all my requirements like "mastah"
I DOD FEEL VERY GOOD WITH THE SPACE AND THA EASY ACCESS TO IT. THANK YOU VERY MUCH.
The gentleman who signed me up was very professional and was way above the level of articulation I was expecting for renting a storage unit.
He could teach some banks and insurance companies a few things
I was very happy with the experience. We will use your facility again when the need arises. The people and facilities were excellent.
My experience with US storage was extremely positive. Heather, the manager, is wonderful and makes renting a locker extremely easy
Location is great. Security is in place. Staff is very friendly, helpful and knowledgeable. The unit is easily accessible by car, which is very convenient. I would definitely recommend this location.
The owner was FABULOUS! Great service. I am one happy renter at US Storage
I was very pleased with my experience renting a storage unit. The staff member that helped me was very friendly and answered all my questions.
Its a good storage facility... I appreciate their help when I needed it... And its close to my house... Thanks a million
It was good to have everything i needed to put their ok
Very clean. Great customer service along with great prices. The lady in the office is amazing explains everything from detail to detail, makes you feel very secure!
Very happy with the unit we were uncertain on the rules as far as when you can be on the property etc but ultimately very satisfying to know they don't just show people to be hanging around at anytime the over night security guy is a arrogant jerk but everyone else seems professional which we appreciate
My experience with us storage is great I have no complaints at all..I just want to say thank you for the help they provided.i will most definitely recommend.
the young lady at skipper st was professional Was very knowledgeable and helpful She keeps that place in good shape
Great service to me and my parents they told me about the storage place before we came therep
The Best I recommended come and visit here
Sallie, is very professional and courteous as the manager of the Skipper Rd facility. Kept clean and well organized. Thanks Don
Very good excellent and Ms. Sally in location 1108 Skipper Tampa she very professional thanks you for great work
Very professional n great service all around. Thanks.
I am very pleased with the service at US storage of Skipper Rd. Tampa. Sally took her time to help me find the right storage for my specific needs. The many safety protocols puts my mind at ease knowing that my property will be safe. The price of the units were very reasonable. I am extremely pleased
I love that the people interact with you and smile. There aleays happy and helpful. Theses people love there job and keep everyones stuff saff
It was awesome! I worked with Rodney at your location on Skipper. He showed me MANY units and was patient, informative and understanding that this was my go rat time renting. He was able to give me a unit up front where I felt safe coming and going until 10pm. I am excited to clean out my house and start using my storage unit!
I don’t think I would have done it if Rodney hadn’t explained the whole process so well to me. And showing me the units REALLY helped me decide what size I needed.
Thank you!
Colleen Shanahan
Tampa Fl
Very nice , great guy and has excellent customer service
Very nice great customer Service
Very reliable.great attention with customers.very good communication.
It was a very good experience. Rod rocks. We need many more like him. He takes care of his clients and make them feel good. Thanks
The whole process was very smooth and easy. I rented online and they were practically waiting for me. Rodney was very helpful as well and went out of his way to assure the unit was perfect.
The staff was all very friendly and the place was clean. Prices were fantastic! Super helpful and love the ease it was to transition our move. Thank you all!
Very nice and professional
Patrick in the office is very good with rental agreements. He communicated promptly with me. I was offered different options and I am very happy with my purchase and rental.
You guys helped me and took car of me perfect thank you...
Great customer service
Your staff make me feel like a member of the family. This my 4th time doing business with u, love your prices and the facility. Keep up the good work
I feel it was very easy and worry free. Your prices were much lower than other units I had previously checked I plan on using your facility for a while very neat and clean facility.
I was extremely pleased with the professionalism you guys offered.
We had to find a storage place for all of our stuff at the last minute and Rodney was very help and accommodating. He has great customer service and is very nice. He thinks outside the box and was able to help us get what we needed at a great price. The storage was gated and had cameras and you could only access it from 6 am to 10 am which makes us feel more safe with our stuff in there.
At first i was scared . but then this young man and i had a moemnt of pure eye contact . then he wispered to me " i have the storage you been needed" .
I softly replied . how much is a month ??
He then looked down at his screen. I can tell hes been working those musles lately
With a soft touch click of the mouse i can see his vein moving as he strolls
He says to me
" i have a 5x5 for around $37 .
He caught me by suprise and i responded
"Lets do it " lets do it right here right now
"
I had a nice time easy to get set up but it be nice had the manager told me that I needed to put my own lock on before the office closed because after renting a uhaul truck for one day it was loaded and after we got to our storage unit it had a yellow lock on it and no one was able to come open it so we were forced to pay for another rental day plus more mileage on the uhaul truck so yeah we were not so happy.
Very nice guy.Very professional and
I’m very satisfied! I’m able to keep my belongings at a affordable rate for now. Thanks for all the help provided!
My experience with Rodney was perfect, he went above and beyond to make sure I had what I wanted. I would highly recommend us storage
Easy and convenient, move in was a breeze and lock situation is the best I'm glad you can bring your own lock
It was straight forward and very easy. Patrick (on site) could not have been better or more accommodating. I phoned into the main number twice and each representative was just a delight. Things don't happen in three's like this by accident......obviously there is a good culture at US Storage.
It was awesome and the guys are so sweet and nice !!😊💯.I hope its just as awesome now and forever!! Thanks 😊
Very good. It was quick and painless to get set up with the unit. And the price was very reasonable.
Great, very pleased with storage , clean and secured , friendly staff
Patrick was so very helpful and totally understanding of my situation. I love how he was able to answer any & all of my questions and was able to fully assist me!
Great service. Quick and easy move in
Very polite and helping with my selection based on my budget that was affordable
It was overall a good experience. Patrick was helpful and courteous. My biggest complaint would be that the slide bolt is somewhat rusty and difficult to slide.
He was very courteous and helped me out with what I needed.
My experience was great with Patrick. I love how easy it is to find my storage unit and the prices are great!
Loved his professional approach to work and customer needs
The prices are fair, the employee was polite and helpful, and the policies were communicated clearly.
First impressions are meaningful.
My first contact on phone was excellent and encouraged me to store my RV at this location.
Second impression : once I arrived , I was greeted by a team of professionals who respected my time and were very kind and helpful.
I would not consider going anywhere else for storage.
Peter Barry , Montreal
Easy to do business with and pleasant.
Price is good and location
The staff is very nice and helpful. The units were clean an available when I needed it at the last minute and.
Patrick is an Excellent property manager! Glad that I rented from this property over the other storage facilities in the area.
Patrick is great to work with.
Professional, Smooth, Reasonable, and Quick
Very nice professional and helpful
Was very informative and showed concern
I appreciate the help I received when I went to their very professional offices the staff they have in their offices
My experience was great! I can quite temper the guy name who helped but he had black hair and wore a nice smile.
Patrick was very helpful and addessed my needs promptly. Great customer service.
Manager was very nice and friendly
Patrick was most helpful. H explained things very clearly in a friendly manner.
Super happy with the service.
My electric is not working but I am happy with my Until
Clean cool workers quite place :)
Rita answered all questions. Was in and out fast. Felt secure about leaving my belonging there.
Perfect! Everything was well appreciated and the price and time was everything I needed it to be.
Super simple renting and great storage unit for a good price! She was very friendly
The young woman was well trained, professional, pleasant to work with and renting took only a very few minutes. Small glitch on move-in day, but Shawn was able to help work things out quickly. The space is clean and just the right size. The property seems well maintained and can't beat the price with a stick. By far the best I've seen in Tampa - Kudo's.
All I basically can say is they are way better than last people. Very organized, professional. If u have any questions call them and ask. Love them both.
I feel great working in this park. I really appreciate how the staff take care of every detail. I'm already recommending this place to all my friends.
Zee was great! So far so good!!!
very nice very professinal
Great service! Clean storage.
Very Professional and friendly.
I inquired under the old management but purchased with the new manager. Very pleased with the professionalism and customer satisfaction.
My experience was amazing! The staff was extremely friendly and helpful and made sure I got the best deal!
Awesome very friendly answer my questions place looks clean. This is my 2nd time with them
Wonderful service by staff on location. Just don't have the need for the service and longer.
Always great service and Prices
It was great the employees were very friendly and helpful
My one year rental unit was perfect for my needs. The staff members were very friendly and helpful.
I love it the people were very friendly
The office staff was always kind and professional. How ever, I was very not pleased and frustrated about how dust always managed to make a way into my unit even when I attempted to dust off my items. My items got saverely dusty and started to look bad. Not to mention that I caught an allergy and sneeze attack each time I went into my unit. That’s why I had to get out of there.
Terry and Sue was very easy to get along with. Enjoyable experience.
Overall the experience was good great. I really think the renovations made the facility look 100 times better and the cleanliness was also very satisfying. Management was very pleasing to talk to.
It was great , staff was friendly and worked out situations . They were understanding and helped out as much as possible
the staff friendly and welcoming and location is great. its a very clean and well maintained facility. its located a few miles from a major freeway I-275 which makes it convenient if you don't live in the neighborhood near the business site like i did.
They where very friendly and nice people and they made me feel like I was home.
The storage facility was just fine, no complaints.
I do have a problem with some of your tenants, who want to block the driveway, and not let other people pass.
Great, very price friendly when your on a budget. Staff very helpful when situations pops up.
it was a very good experience. Terry and Suzie were wonderful
Excelente servicio al cliente, muy amable, paciente e incluso te explican todo muy bien y lo más que me gusta es que son creyentes... Bendiciones y éxitos. gracias
Both Suzi and Theresa were very helpful and accommodating, friendly and courteous, thanks
Customer service is very good. Terry help me alot! Thanks for going above and beyond.
Good value
No issues during Irma.
Super wonderful. Very courteous and nice people.
Loved it staff was very helpful, this is third time there.
I'm happy with us it a good place for stores I recommend to my friends to.
God bless you
i felt welcomed and treated with the utmost professionalism. Susie and Tlesha was great!
Very polite I thought it was awesome doing this with you guys I love doing business with you guys and I Look to be a long-term
the setup and usage of the storage space went smoothly. No complaints.
THE REPRESENTATIVE WAS VRRY HELPFUL AT YOUR SKIPPER RD
TAMPA.SHE WAS VERY PARIENT AND HAD A LOT OF INFORMATIVE INFORMATION ABOUT THE COMPANY AND THE SERVICES THAT YOU PROVIDE
I find Susie very personable and helpful. Great personality. Always smiling.
I've had a great experience here. I went to the one in Tampa on Skipper road, and Terry (the person I interacted with) was great. One of those people you wish everyone was like, that just makes everything easy and is super nice as well. And on top of that, very professional and fast. I can't recommend her enough.
Thanks! I'll probably be sticking with you guys for a while, even if I have to downgrade in size when I get rid of a lot of my storage stuff.
Service has been very prompt, reliable, and efficient.
Awesome. Terry is very friendly, knowledgeable and courteous. I had other choices for storage and possibly closer and a litle less than here, but still chose Terry,s place. She gives you the feeling of being almost family, not a storage manager.
I had a great experience I got treated with kindness and respect, Terri is an amazing
person she treats everyone
With respect and explains
Every thing you need to know
About the usstoragecenter
Terry is the best I would like to give you guys a 10 on review reasonable prices good clean property good customer service thank you for your service
I was very pleased with the service
It Was Great THE Mgr is sweet lady that threats you with the upmost respect place is always clean and the staff is top rate
Great the office worker Terry is very nice and kind very good people thank you guys for all your services
The manager, Theresa, is great. She goes above and beyond to make sure her customers are well taken care of. She's so friendly and accommodating. It's ovbious she takes pride in doing a great job. She has cleaned up the property tremendously.
Best customer service ever! Terry is the bomb!
Great! We were treated with utmost courtesy.
Special place and service
It was good customer service , I was in and out . Help settled and satisfied
Nice people at work who plays a very secure
It was a great experience
The staff was very helpful and friendly.
I felt very happy and well taken care of by both Terry and Christina at the Tampa/ Skipper Rd. location! Thanks so much! Gary
Excellent, professinal, awsome experience!
I'm very satisfied with Y'ALL
Great, confortable. Love it
The manager Teresa, has been instrumental with my continued stay at the storage.
Terry was wonderful signing our lease
Great Customer service! Genuinely nice ladies!
My first unit just didn't work for what I needed.. two days in, there was no issue with switching units!!
Everything was great. Ms. TERESA WAS FABULOUS, VERY KNOWLEDGEABLE AND PROFESSIONAL. GREAT SERVICE!
The lady was very courteous and very helpful in explaining everything to me very nice disposition showing use the u Te and I had an all around good morning will I was there.Thank You
The head manager Teresa has been an amazing employee to your company and is the reason I have stayed so long with 4 units.
The ladies on the Skipper Rd storage in Tampa were great!
the manager is very kind and knowledgeable
If I ever need a storage I will back to her
I felt great customer service was exceptional. Manager awesome
The services was great customer service was phenomenal.
Thank You for help greatly appreciated.
God bless
Staff was extremely helpful and friendly,I would recommend!!😊
It was very easy friendly staff but no nonsense approach. I like that
Very simple and worked well to accommodate my needs for storage of a car. Terry, the manager, worked with me to find the right size unit after discovering it wasn't large enough. The price of the larger unit was still cheaper than anyone else within 30 miles and she confirmed that prices would not go up for the foreseeable future. After looking at the payment options online, it's going to be simple to stay up to speed with the payments using their page. After talking to Terry about the step up into the unit, she informed me the entire lot is being repaved in January which will reduce the drop from the unit floor to the pavement. This makes me feel more at ease when it comes to my retirement gift to myself.
I very much liked it will definitely do business there again
it's great, the workers there are awesome and sweet
definitely worth the price
Terry is fantastic not only did she make renting storage space easy
Moving in was a breeze. Highly recommend her as very good site manger
Greg
Employees are very friendly and happy to answer any questions
Excellent.l will always recommend people to check u guys out.
I have been to a lot of storage places in my life all of them but this one about the same but this one on Skipper Road with Terry and her little friend ( sorry I didn't take time to learn her name ) make the difference they are the only thing that makes that place stand out above and beyond any other storage place they are professional friendly and extremely helpful they are the reason I will continue using US storage. the owners of US storage should cherish employees like these
Very friendly and helpful. Made you feel as if what you were saying was important and that you were important! Staff has very good customer service!
A wonderful experience your management team has met all my needs when I had concerns and help me out and reassure me things will be OK and my things are in a safe place Terry was very helpful I gave excellent customer service I give her a 10+