She was great help
Hi 爱, your feedback is highly appreciated. Thank you for the review!
Hello Trey, your feedback is highly appreciated. Thank you so much for the review!
She was sooooo professional!!!! I can't remember her name at 3:20 am as I'm just now seeing this. I'm an night owl. I'm a veteran with insomnia. I think her name is Holly or Sally. Damn, I hope I didn't get it wrong. We are both ex army....and I loved our conversation, but damn that I couldn't remember her name. I loved her respect and honor of myself and our veterans. She was awesome!!! ANYHOW!!!! YOU ALL ARE GREAT. THANK YOU FOR HONORING US VETERANS!!!!! SHE IS THE BEST!!!!!
Hello Candace, thank you so much for leaving us a great review!
Sally and Ashley are Awesome feels like family when I come and they meet all my concerns and needs would recommend to anyone
Hi J, we are thrilled that you had a positive experience with us!
Hello Jennifer, we are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Wonderful ladies running this business . Very friendly very informative on all the requirements of a renter . Made us feel like family . Super professional even stopped their lunch break to get us all signed in . Highly recommend this storage facility . Great prices too . Good job ladies
Karen Gillings
Have worked with this company several times. Always a great experience, and the lady at the front counter is extremely funny and sweet. Will always come here for any storage needs that I have.
Hello Ashlyn, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Great prices better customer service 👏
Hello, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
I have nothing good or bad to say really, Just keep a eye on your bill ,seems they will over charge you then credit you back just make sure they do
Sally was amazing it was so good that I walked in and seen there was a live person. Me and my husband been looking around for a unit but me I just did not that you did not have some to talk to you had to talk to a Computer that I did not like sally was helpful and I just fill like I’m family this storage place is so awesome that I will be telling everyone and everybody that they need to come to us storage
Ashley and Sally were real hospitable.Also gives a good outlook on everything which makes it easier to understand what you’re getting into .
Sally and Ashley were wonderful! Sally helped me purchase my first storage unit. They both offered me snacks, water , and told me very important information about the unit. They also have very great security of the property! Would recommend this storage unit place to anyone! Thanks again❤️
Needed a spot to park a motorcycle out of my garage for a month or so and this place was perfect. Sally was just amazing. She got me a storage unit for a great price and was very knowledgeable and friendly. I had looked elsewhere earlier but all the other company had was a kiosk where you could speak to someone in California but no on-site personnel to show you the unit or any other help. I believe in customer service and that's why I rented here.
Dear Sally, wanted to thank you for helping us with our storage needs not just professionally but also in such a friendly and welcoming way, as if we are best friends who know each other for years... THANK YOU!
Great customer service and very friendly. Awesome business and very helpful
Sally is just amazing, great communication, great service level, couldn't be happier!!!
Sally was the very Best seller i have everything had...
Ashley and sally are awesome and love the facility
Ashley and sally are amazing
Ashley and sally have been super helpful and the facility is so clean
Ashley and sally is amazing
Sally and Ashley were AMAZING! This place is local and convenient and they helped me find the right storage unit for my needs. Pricing online was showing a decent amount lower per month but they were able to explain what the additional costs entailed (it would be nice if website indicated there were other taxes or fees though).
Definitely store items in plastic totes not bags, as like most places you store things (barns, garages, basements) there’s a chance of rodents/lizards etc.
ashley was smart and went out of her way to answer all my questions , and her windows were soooo clean
These ladies are awesome I l9vw us storage
Just rented two units for our business. Sally was absolutely amazing! Can’t wait to start moving in
Extremely friendly and informative staff! Highly recommend.
Extremely friendly and informative staff! Highly recommend.
The workers here Marie and others there are very helpful and have a good location
Wow! Just wow! What great customer service! Marie was a pleasure from the moment she answered the phone, and it continued through the entire process. She made the process so easy and seamless. As I intend to be a long-term business customer, I hope the service remains great.
Ashley did an amazing job. Very professional and kind.
Great storage.Convenient location and decent rates
Very helpful, and professional.
Great conversations
Tienen un buen servicio y son muy amables
All I can say is that all of the reviews about Ashley are true. Ashley is great. She will do everything she can to help with your storage. She showed me the unit size before I booked to be sure it was the right size for me. She offered water for me and my helpers. Ashley was very professional and very nice.
By the way, this storage place has the price in town.
Highly Recommended!!!
Marie was extremely friendly and helpful. Showed me 2 different units. Both at great prices. I am new to the area and I will continue to use US Storage Centers for years to come. Best service I've received in a long time!!!
Online reservation was the smoothest of any e-Sign experience I ever had. Ashley was very friendly, easy to talk with, made the move-in experience smooth. The design allows for drive-up access, so moving bins from my car to the unit took only minutes. On top of all that? The rates are reasonable. And I was able to bring my own lock!
Marie has made everything simple and pleasant to deal with thanks for the great customer service
Ms. Marie was awesome! Experienced, very helpful, courteous professional and efficient. Thank you so much!
Ashley the property Manager is absolutely amazing to deal with made my transaction a complete walk in the park! actually one of the best storage rentals I've delt with! I don't regret anything! I would definitely recommend US Storage to any friend or family member 🤞🏽 Thanks Ashley ❤️❤️❤️❤️❤️
Ashley is really nice and helpful stop by and see her
Easy reservation, move in for short term storage. In person experience was great. Some slight hiccups in contract and billing because discount rate was not reflected. But Marie was very helpful in following up on that.
Amazing experience with Ashley and Karen. Answered questions and were super helpful
Great customer service and very helpful with any and all of your needs
Ashley and Marie are the best
Will recommend the one and only Storage facility to use in Ocala ask for Marie she's the best!
Shocked at how wonderful my experience has been so far... Recently, I inquired about another storage facility and I didn't think my experience there was bad... Until coming to US Storage Centers. It definitely made me realize all storage centers are not made the same. I didn't feel pressured like at the other place. The lady that helped me was very down to earth and didn't give off those salesman type of vibes... Which I cannot stand! And it ended up costing me less money to get a unit at half off here than a free unit there! So I'd definitely have to say I'm glad I chose to come here... And the fact that it's less than 4 mins from where I am now doesn't hurt either. 😜
Ashley was very nice and helped me pick out a storage unit I needed!
Ashley at US Storage was friendly, very attention to detail and asked me all of the necessary questions for my storage needs.
The grounds at US Storage are very clean and would rent space from them in the future .
Ashley was great staff both Ashley and Marie are amazing - easy access to facility, facility kept safe and very clean! 5 Stars definitely
They are awesome! Marie helped me get my reviewed updated to show how wonderful-they are
Awesome e always come back!
Ashley was friendly and efficient and the facility was clean. I am glad I chose this place.
Marie at the front office is OUTSTANDING!Upon letting her know I was giving up the unit, she was very helpful. She is an example how people should act to one another. I was even given water and a chocolate 🍫 bunny! She is great 👍.
Ashley was amazing, very hel6wuth setting up app. Highly recommend
I reserved a unit online and met Marie from the Ocala, FL location. Very friendly and answered all my questions. Will be renting a unit from here. Thank you 😊
They were so helpful and showed us the facility and actually had people there
Ashley took great care of me setting up my rental!
Help me and my mom a few times thank you
Ashley was the best and I would definitely recommend
Ashley is the BEST!!!!!!!!!
Always friendly marie and ashley are alway ready and able to help
Ashley is the best and would definitely recommend
Very helpful and knowledgeable!
Wonderful service and never had any problems. Satisfied customer
Ashley is amazing and always super helpful and always working and she is always smiling and ready to help I’ve changing units from public storage just because she is is helpful
Great staff awesome personality and service!!
Ashley was great and move in was so easy
US storage centers is awesome and easy to work with. There is a person on site to help you set up your account and show you the availability. Ashley was great.
Great customer service and affordable rental rates. Thanks Marie!
Very great friendly service
This place is great! Marie had excellent customer service and it made our experience very smooth and fast! Highly recommend! Thanks again Marie for the great customer service!
Mari was very helpful courteous and respectful and stayed to help us and very informative
Awesome place Marie is soo sweet and got me in and out quickly highly recommended.
I had a great experience at the storage, US Storage on Pine Ave in Ocala today. Ashley was extremely helpful and very informative. She solved the problem in no time. So friendly and courteous. Thank you, Ashley
She was very helpful ashly ,very friendly and great attitude,🙂
Ashley was fantastic and very knowledgeable and polite
Ashley was amazing!!! She has always taken care of us. Highly recommended!
Excellent service. The ladies in the office were super helpful, friendly and accommodating. Ashley is fantastic!
Marie was very nice and helped me right away. Thank you for the speedy awesome service!
Marie is a amazing lady really big help she got me in quick
Mrs Marie since the start of my call to reserve from the time I was turned over my storage. Great customer Service, nice clean office, and storages as well. Will definitely recommend.
Marie is very sweet. Very good prices.
Service was timely and the associate communicated thoroughly and clearly.
Great service extremely helpful very friendly staff definitely recommended !!!!!
Great staff and better service.
Very helpful staff. Convenient location.
Marie is great! She helped us get settled into the perfect storage unit for our needs in a very timely fashion and with a refreshingly professional attitude!
They are helpful and very kind.
One of the best in the industry, top customers service and amazing price’s. Marie and Ashely are awesome.
Awesome Location!!!! Marie is amazing!! Definitely Recommend!!!
Us storage is very friendly and efficient I was in and out and it was overall a very positive experience
I love this place! Great rates, staff is friendly and knowledgeable.
Great prices and friendly staff!
Great prices and friendly staff!
Outstanding service, they handled everything quickly to allow me to get into storage unit and move in our items. Best of all very nice people to work with.
Loved Ashley she's very professional and polite. I recommend that you visit this facility. You won't be disappointed.
Great facility and great manager!
I reserved a unit online and then came in to view the storage before securing. Ashley was very welcoming and showed us two different storage units to view. She was very informative and answered all of my many questions. She was kind and patient and very sociable. She made the process a breeze honestly and helped minimize some of the stress related to moving. She also hooked us up with a great special for the unit. Couldn’t be happier with the process and customer service! Would highly recommend this location and Ashley for all your questions or concerns! Thanks again 😊
Marie was very helpful and friendly. She called me right back when a storage unit became available. I would highly recommend this place. Very clean and affordable pricing.
Marie made sure I got the unit I wanted with no hassle. In and out in less than 30 minutes.
Marie was very welcoming and helpful! She made the process very smooth for us, would definitely recommend to anyone!
Ashley was amazing and the facility was clean !!
It was clean and Ashley was a good person and helped very much
The facility was amazing and Marie and Ashley were awesome
Marie and Ashley are a great team! They helped me out tremendously. I'm thankful for their excellent customer service!
Mary was wonderful! She showed us the unit and signing all paperwork was a breeze. She went above and beyond to help us during this stressful time. Would definitely recommend!!!
It was the best choice i made when i chose them as my storage place . Very professional, helpful and over all Awesome customer service!!! I highly recommend US Storage Centers and be sure to see Marie Howard wich made my experience with them a Great one !!!!
Marie was wonderful. Multitasking like a pro, she made the experience pleasant. Her calm demeanor, knowledge, and friendly helpfulness made this part of a difficult move go smoothly for me. She helped with esigning the contract when my mind was overwhelmed with the last minute new phone I had to buy and didn't quite know how to use, yet. She gave me a big smile and said " no problem", we can do this!
We took a tour of the immaculate facility and I immediate knew I found the right climate controlled unit. And at 1/2 OFF THE FIRST MONTH.
Someone who can handle all aspects of your business with such efficiency and a nice helpful attitude deserves a raise. Yes, I watched her in action; answering the phone, taking care of me and walking in's, all while smiling as if she really enjoyed her job! Great attitude!
Thanks again Marie for making this the easiest part of the move.
Linda
Mari was super pleasant and very helpful make me feel very comfortable and when I feel comfortable I do not mind spending my money at all and the storage facility kept up clean and it’s easy to drive up to
Needed a unit and found Ashley very helpful and professional. Would definitely recommend US storage .
Had a great experience, very knowledgeable, direct , and friendly. Best place to store your belongings.
Extremely wonderful woman.
My first time storage.
She didn't try to so much sell me, I guess.
She rather made me feel comfortable and gave me the right information.
Very pleasant experience.
Ashley went above and beyond my expectations. She helped me back up my travel trailer and unhitch it because I couldn't do it by myself after working on It by myself for approximately 2 hours. GO ASHLEY!
Very quick and easy check in. Staff were pleasant. Property and unit clean and well lit.
Ashley was amazing. She was very detailed in providing me the information needed regarding the facility, times of service, location of unit, etc. She knew I had an appointment directly after leaving and worked very diligently to ensure our business was completed in time for me to arrive. We are very pleased with the level of services provided and would highly recommend this storage facility to others. Thank you Ashley for going over and above for me. :-)
Marie is so helpful and was extremely pleasurable to work with!
Marie was amazing and very helpful
Just signed up for a 10'×5' storage unit. Marie was the person that signed me up, gave me an amazing deal and was incredible. Also spoke with another young lady when I first went to get information that also was absolutely amazing, Ashley. She was wonderful, one of the reasons I continued working with them to finalize renting unit today with Marie. Great team and great prices. Highly recommend!
Mrs. Marie was very kind and helpful. She answered all my questions and showed me the unit before signing paperwork. I would definitely recommend them.
Marie was just amazing!!! Sooo polite and very helpful!! She helped us get into a storage unit that would be fit for us. I like the security I have to rent a storage unit from them because of the security she assured that they have. She showed us around as well as a couple units. The property is very clean. She came and sprayed and cleaned our unit before we came back with our stuff! She's awesome and I appreciate her help! Thank you Marie!
Marie was so nice ... she helped me and my daughter with our questions in a kind and courteous manner. We are moving down here not to sure of anything. She helped us with our questions other than storage ...very good service with her
Marie was very helpful, informative, and courteous! Made the process smooth and simple!
Was here today n sure loved the staff she was very sweet n polite I would recommend this place in a heart beat
Ashley was helpful good experience
Omg! This is the best place in Ocala hands down! Staff was super helpful with all of our needs! I highly recommend this facility!
Ashley and Marie were very nice, helpful and knowledgeable.
Ms.Marie is the sweetest. Such a lovely spirit.
Keeps all materials for work safe and secure, nice and dry
Great place very friendly people clean storage units reasonably priced
Great security for my stuff
Friendly staff, easy access in and out, conveniently located.
Amazing customer service, best prices, over all satisfied. Marie was super friendly and helpful. Definitely recommend for anyone looking!
5 stars and then some. Very diligent to get us the best pricing. Went over and beyond on every aspect. Marie is the best!!!!!!
Marie is amazing and the customer service is out of this world!!! You will most definitely be a returning customer!!!! Thanks so much Mrs. Marie🖤🖤🖤🖤🧿
Both Lisa and Marie were awesome with getting me set up and giving me discounts! Great experience. Thank you
Miss Marie went above and beyond for me today and helped me get the best units for my budget & she even brought me cold water & cookies for my blood sugar. I highly recommend this facility
Marie is wonderful here, very nice and informative, was a breeze to work with! I definitely recommend US Storage Centers.
Marie Was Very helpful and was a pleasure to do business with.
The manager was absolutely amazing. Very helpful and respectful and answered all of our questions. Made things very simple and easy to understand and would definitely recommend to other people for storage usage.
Great Service and Marie Howard goes beyond to make sure that everything is in good standing. I would recommend this place to anyone.
Awesome experience. Marie was so sweet and amazing heloing us find the best deal possible. Love that the moving truck is included, helped save majorly with moving process.
Marie is such a sweet person and makes me feel like one of the family. US Storage has all the sizes that you need.
I would recommend this center as I was previously using before I relocted to TN. The manager Marie was super friendly and helpful! The extra attention she gave to help me find a location 5 minutes from my new home was very much appreciated!!
We have been using this place for several months to store our mothers belongings between moves. The place is always clean. The staff is very friendly and helpful!
Amazing place! The service is great and the units are great. Marie was super helpful with finding me the best unit to suit my needs. She was extremely informative and made sure that I had everything I needed before leaving the building. I am impressed by them and would recommend them to anyone needing storage space!
Marie is amazing! She is always so kind, friendly, and quick to smile. If you need storage this is the place to rent!
Hi Tisaka, thank you for taking the time to review our facility. We would like to further connect and learn more about your storage experience. At your earliest convenience, please email us at
[email protected]. Thank you!
I was here with a friend who rents a unit. Although I don't have anything to say about their staff (I didn't have the opportunity to personally deal with them) but my friend says that he has never had any issues. I have to say I was quite impressed with the layout, the cleanliness, & the security. I would definitely rent a unit from this storage facility if the need arose.
Very easy to rent and the process went smoothly with Marie.
Friendly, secure, and very customer-oriented.
Great service and representatives
The team was super helpful with finding me the best unit to suit my needs. Everyone was extremely informative and made sure that I had everything I needed before leaving the building. They turned what could have been a very stressful situation into a very easy process.
Could not be happier with our experience moving into a storage unit at the 2853 South Pine Avenue - Ocala, FL, 34471 facility. We are moving from New Jersey and getting set up and having follow-up conversations with Maureen was fantastic...she was extremely responsive !!
There was a nice Welcome Bag waiting inside the unit when we arrived and Marie stopped by and brought us nice cold bottles of water which was very welcomed !!
I can't say enough good things about our experience with this US Storage Centers facility...everyone there is wonderful !
Marie was extremely helpful. She made a stressful situation less stressful. The site is clean and well maintained. I would recommend to everyone
Rented a temperature controlled unit. The entire building this unit is in is so clean, has automatic operating doors going in and out of the building, plus carts to help you move your personal belongings to ease a lot of lifting. Also, is very well lit for your safety. Great customer service with the people at this facility. A very good experience overall!
Customer service is the best
Omayra was very helpful. Positive attitude all the way around
A special thanks to Marie, for making the process incredibly easy. While US Storage Centers was not the cheapest option, Marie's helpfulness & kindness made it the only option. I would definitely recommend US Storage Centers to anyone who asks. Thank you!
I had the pleasure if working with Omayra Cruz today and she had great customer service and was very detailed about everything. I’m 100% satisfied with the unit I chose.
We were helped by Omaryta this past week and our experience was absolutely amazing! She was so nice and explained everything in detail so there would be no surprises. She was extremely patient with all of our questions and took us to see units in different sizes. I am so happy we had her help. Not to mention the cleanliness of the facility. Our experience overall was an A+! Thank you!!
The process to rent a unit here was fast and easy. And to top it off, the customer service was awesome (I think her name was Omayra). Not to mention, they have great prices and the unit was clean!
Just spoke with Omayra to set up my new storage unit, and she provided, hands down, the best customer service that I've ever received in a long time. She was very pleasant to speak with, very knowledgeable and answered any and all questions that I had. She made me feel very comfortable storing my family's items there. I would highly recommend this storage facility, not only for the price, but for the awesome customer service. Ask for Omayra.
Very Friendly Staff, Great Storage Facilities And 24/7 Surveillance.
The ladies in the office were very friendly and helpful. They had a few computer problems (which corporate should look into); otherwise, the paperwork went smoothe. Units are clean and, I thought, the pricing is good!
Miss Omayra showed me a couple units and helped me figure out exactly what i needed. very good customer service and wonderful experience.
Great service, friendly staff and reasonable pricing. Service from Marie and Omayra was great.
Wrate worker grate personality greate customer service provide by Omayra & Marie ..US STORAGE CENTERS IN OCALA THE BEST!!
The customer service provided by Omayra was great. She was extremely helpful, and friendly.
Marie was awesome! She is professional, courteous, and so helpful. The unit was clean and in great shape. Great location and super good price.
Edwin was great. Really good at his job. Thank you. Linda Mccormack.
Marie at the Ocala Storage
was awesome!! She helped make my moving experience
alot easier👍👍👍👍
Marie was extremely helpful and professional. As well as very welcoming to US Storage Centers. I highly recommend them for price and professionalism
This is the best place to store your stuff. They have great prices and the staff is VERY friendly and helpful. If you need storage there's no place else.
The staff were very friendly and professional, answering all my questions, and making the whole experience a pleasure
The staff provide excellent service !
Great help, and a nice place. Go rent from them
The hospitality was outstanding
I have used them as a storage facility for a little over two years and they have been nothing but nice and helpful over that time. I finally moved into a bigger place, and closed my account there. The gentleman that helped me today was a delight and made it very easy! If I ever need storage assistance in the future I will definitely be back!
Awesome experience, tiffany is a awesome person. Felt really comfortable doing business with her and leaving my property in her storage unit
Definitely the best service ever.
Tiffany was such a great help!! We would most definitely recommend to others.
Really quality clean units and with the best prices I've come across in Ocala. Tiffany helped me through the process and made it easy as well as enjoyable. If you need storage unit help, this is the place. Thanks Tiffany and team.
Jay the manager is amazing. Very nice & clean storage facilities. Definitely would recommend this place to anyone.
Tiffany is awesome. Great tour,very helpful and their pricing is very affordable. This was a very pleasant experience . I definitely would and will recommend this location.
I cant give enough thanks to Tiffany for her help yesterday. I had the sad task of clearing out my deceased sister's unit. Tiffany showed me compassion and understanding. She took care of the business end quickly and effeciently. Because of Tiffany, my day was easier and brighter.
Jay and Tiffany are beautiful and friendly women and now my friends.
I feel like US Storage is a secure place knowing Tiffany is watching after it. Amazing customer service and clean storage units :)
Jay was so sweet and very helpful and efficient.
Tiffany is an excellent customer service representative that she actually stayed late to help me and she put me in the unit that best fit my budget as well as my needs. Thanks Tiffany Flores
Tiffany is awesome! The storage is clean, very helpful and honest to work with.
Ok
Hi Calvin, thank you for your feedback. We would like to take the opportunity to speak with you further to learn more about your recent visit. Please send your best contact number to
[email protected] and a manager will reach you shortly.
Easiest storage facility to deal with! People where extremely helpful, friendly, and was set up quickly! Highly recommend!!!!
Mrs Flores had a great facility. Very clean and great customer service.
great units. Tiff really helped me out BIG TIME!
Tiffany was a great help to me. I would recommend everyone use us storage. My family and I have used other facilities in Ocala and they have always been terrible
The ladies are GREAT made me feel so welcomed. I would highly recommend US Storage for your storage needs!
Wow these girls know there products and have good prices on them.
Great place Really helpfully both girls J & tiffany were so helpful & we'll be back!
Jay was super friendly and gave us numerous options to consider. Clean units and glad they have a bug service as well as spray themselves!
Manager is amazing, helpful and super friendly. Prices are quite reasonable and property is secure, clean and well kept up.
Very good customer service, friendly, and fast.
Great prices!!!
Great customer services !!!💪🏾
Clean units
First of all I have to say that these ladies really care and have great compassion for their customer. Place is clean and affordable. They really made a hard time better to cope with knowing their are good people out there. They worked with me to assure that all my storage needs were met. I recommend this facility to all!!
Just came in got quick and awsome service by tiffany she is definitely one of the best customer service rep ever
Good security prices average
They were very helpful and and got me what I needed.
Office staff was on it!!!! fast and focused.
Thank you tiffany for your help moving me into my storage
Very good customer service!
Edward and Tiffany are very helpful and explain everything very well.
Jay, the property Manager was great. I explained my situation and storage needs for my boat and she made every attempt to set my mind at ease and provided me great service. As she was giving me a tour of the available storage units, I found it odd that we were driving the golf cart in reverse, but her skills are by far better than any racecar driver out there. My idea is to get all the reviewers on this page to start a GoFundMe page to upgrade her golf cart. Highly Recommend US Storage Centers.
Such a great place. Edwin was so helpful. Overall experience was easy and excellent. Will gladly use (and recommend) US Storage Centers for any and all our storage needs.
I was between houses and quite stressed without a place to store my stuff. Jay and Edith were so helpful and kind, Jay had exactly what I needed! These two ladies are the best Great service and truly a great value as well. Thank you ladies, sweet pea.
Edith is great! Very flexible when my moving plans changed due to missing moving truck. Friendly and a pleasure to do business with. I rented a 10x10 A/C unit- temps are kept at 79 and the unit was clean. They also clearly spray for bugs, because the only bugs I saw were dead. I'd absolutely use them again if I needed a unit in Ocala!
Superior customer service provided by Edith.
Excellent customer service. Very efficient team work!
Very clean property. Jay is just wonderful to work with, she makes the experience easy.
Edith was awesome and really helpful.
The office staff is friendly and helpful. The location is well maintained. I will be back again soon!
Ladies that work there are truly amazing, kind, smart and very helpful!!
AMAZING customer service - awesome flexibility! HIGHLY RECOMMEND! A+++
These two ladies, Edith & Jaeitta were very polite and friendly to me and my son. They were very knowledgeable about what they were doing a suggested a few add-ons to help for a special charity. Thank you ladies! Will recommend this company to my friends and family again thanks .
Excellent customer service. Staff was very friendly and helpful.
Wonderful Customer service..... Best storage center in ocala
I couldn't have asked for better customer service. Jay went out of her way and stayed late making sure she was here for us after driving from TN. Very understanding and sweet!
The girls stayed a few minutes extra to help get my family set up for a unit. I am very appreciative of what they have done for us today
The ladies stayed a bit late on a Saturday so that my family could make it to lease a unit, we were running behind due to weather and they still helped them out.
Edith and Jay have been super helpful and quick with getting a rental last minute. Great deals and super friendly.
Awesome service and Edith and Jay are great ladies......
The ladies in the office are awesome and very helpful. I am glad I was referred here and glad that I chose US storage and I also told my friend about this place!! Best customer service!!!
Quick check in. Very friendly staff. Edith and joe were great
The girls where amazing. Jay offered me 2 months 25 percent off I told her I will be back tomorrow.she then said if I signed up today she will move in rest of month free! How can I resist! Thx girls
Edith and jay was amazing. Great prices clean facility would recommend to anyone
Edith is amazing. Nice & professional. Really clean storage.
Great staff, super nice!! Very clean
Excellent service went in and left with a storage in less then 20 minuets. Gave me good promos 3 months 50% off . I highly recommend this place .
Lovely facility. Great management
Very helpful and friendly staff!
Nice girls treated me well and gave me a good deal!
Edith was very helpful and professional, nice to deal with.
Very friendly and helpful. Well maintained units
Very helpful and very friendly. I was skeptical about storage rentals but that quickly ended when I called. Jay and Edith keeps it very clean. And the prices are so reasonable it's mind blowing. They take pride in their quality of customer service and I'm a very Happy Customer☺☺
Awsome best price in town
Jay was AMAZING! I called her my goldy locks bcuz she showed us 3 units. 1 was 2 small, then 2 big, then just right. She was pleasant, polite, happy and very professional. She offered us a great deal and we couldn't leave without taking advantage of it even though this was our 1st stop on our storage search. Everyone in the office was so wonderful that out brightened our day. Thanx Jay, Edith and Sandy.
Would recommend this storage facility to anyone. I shopped around the area for storage units and US Storage was thr cheapest in town. Jay was very helpful with any questions I had.
Jay was great awesome person very helpful she deserves a raise lol
safe facility! Made the reservation and moved in on the same day and very accommodating staff
Jaeitta was very helpful and informative. She was so friendly and a pleasure to deal with. The process of renting was fast and easy.
Very friendly and accommodating would recommend to other family and friends
Great service...im %100 satisfied...
Great customer service...very friendly! Made an online reservation online and everything was so easy to finalize when I came into the office. If you need storage in Ocala, this is tje place to come to!
friendly and fun to work with!
Great service. Very helpful and friendly staff. Very reasonable priced.
Jay of the Ocala location was a really big help!
Thank you
great service grest girl's would recommend to anyone
Edith in Ocala was extremely helpful and knowledgeable about the storage units, insurance needs, and the area. She is an asset to US Storage Centers. The building and surrounding areas were clean and well protected with gates and cameras. Would happily recommend.
Called last minute today at 5 pm, (they close at 6) Jay was so helpful. To be honest it was not the cheapest place to rent, however by far the best helpful personality. That is why I came here...
This Ocala storage facility is nothing but top notch. I have been using it for our family business for approximately 3 years now and the staff have been nothing short of accommodating. Very conveniently located and will allow 24-hour access under the right circumstances. On property management 24/7 that has proven to be on point at all times. Security cameras on every corner including the gate that takes plate numbers . I never had to worry about my companies property. The girls that run this place day-to-day are always engaging and smiling and willing to assist in any way needed. Very clean and well maintained on a daily basis. Highly recommend if you are looking.
These people over here do you right every time and works with you to suite your needs and convenience....very polite an friendly....thank you very much for everything....
Edith Ortiz the assistant manager was awesome! Very friendly and thorough!
Great experience, communi
very friendly. I can't complain about this storage place. They helped me out with choosing my unit.
The girls in the office are very polite and informative. the facility looks nice and clean and very good prices would recommend them to anyone
Great place to store your stuff! Clean and convenient. Edith is very friendly, knowledgable and a pleasure to work with. I would highly recommend!
The girls at US Storage are great I've been a customer since 2002 and very pleased with the customer service
I needed a storage facility fast and US storage was wonderful helping me with finding an awesome deal. Quick, more than helpful, and some of the friendliest I've met. I researched several deals in Ocala and theirs was the best by far. Thanks so much US storage centers.
Jay is awesome she is the reason why I decided to rent here instead of going somewhere else!!
Thr ladies in here r very helpful and nice. No issues
Jai & Edith are the greatest great hurricane info all during the storm thanks no damage
Feel like they are still getting things together and the rent went up out the blue we have not even been there a year. The time you can get in there kind of sucks for the times I work my have to change
Hi Derrick, thank you for taking the time to review our facility. We apologize for any error or miscommunication and would like to connect you with a manager who can directly assist you. Please send your best contact number to
[email protected].
The girl at the desk Jay was amazing. She took her time and showed me exactly what i needed. Thank you do much
People Awesome to be around,Friendly and Clean from Melvin Anthony
Given my frustrations with finding a storage unit, I was so thrilled to land this amazing place! Along with the convenient location and clean units, the security of the area is such a relieving factor as well and, obviously, an important one! And best of all, I received such amazing customer service from both of the lovely ladies in the office. Any questions? They'll make sure you'll get them answered. They go the extra mile to make sure you are 100% happy with the choice to choose US Storage Centers and I know I am!
Jay & Edith were very nice & helpful. Great service overall. Thank you!
Edith was very helpful, informative, and customer friendly. She definitely took care of all our storage unit concerns. It is clear that customer service is the priority for the staff!!!
Very helpful and friendly staffing. Clean and secure storage.
Clean facility, reasonable prices, great customer service! You can't go wrong with this place. The girls here are patient and informative. And seems to have a great relationship with the people here... I would recommend them to anyone!
The staff was friendly and very perfessional. I have been to a few storage places before and this place was one of the cleanest and friendliest place so far. Also the prices are very reasonable compared to the other facility's I've used. I recommend this place to everyone who wants to keep their stuff safe and clean.
I am so impressed with US storage on 441 Ocala florida. Jaeitta Santiago is so fantastic and professional. She went out of her way to help me, she helped me with directions, she stayed late on Sunday to do my contract and offered me the best prices in town. Thank you so much Jaeitta!!!
Jay and Edith made our experience wonderful! They were both so helpful and made this experience easy. Thanks guys!
Very informative and sweet ladies Thanks jay and edith for all your help. Would recommend to anyone
Great! Very helpful. Went over and above to accommodate me. Were informative and patient. (Even while my kids were acting like wild animals.) thanks Jay and Edith!
Jay was awesome, very informative and patient. The place looks nice and clean.
Excellent customer service,friendly greetings
I called many units and US STORAGE CENTER had the best price!!!!! And so many discounts. The two ladies at the desk were amazing! Edith and Jay were absolutely amazing!!! They were the most helpful people. If you are looking for a amazing price and great customer service call this place!!!!!
The people here are great! They went above and beyond to accommodate my needs!! Thanks y'all!
Very professional and friendly staff. Great prices and I would recommend them to anyone!
Edwin was very helpful and kind. The price was awesome!
Needed a storage unit for clutter and came in U.S storage and Edwin was very nice, great customer service and clean units!!! Thank you
Very professional and friendly
Jessica and jay give awesome customer service
Awesome place and wonderful service. Great staff, very kind and helpful. Definitely will recommend to everyone I know.
Service was great. Fast and very nice. Place was clean. And all questions were answered. I would recommend.
every thing was fine, the staff was very helpful. thanks a lot Jaeitta and Jessica
This storage facility is a bit older but the office team is super and for me, storage is storage. Great service and good people are hard to find and US Storage in Ocala has a wonderful staff starting with the facility manager. Her positive and professional attitude are reflected with each member of her team that I have had the pleasure of interacting with so far.
Jaeitta was very helpful, courteous and informative. Definitely will continue doing business here. Glad I rented from them.
Jessica was a very sweet woman she was very helpful and made the transaction go easy clean units nicest place we've seen
Jessica was very nice a patient and explained everything we needed to know :)
Very pleasant, knowledgeable, clean units
New team....very friendly and informative service. Would highly recommend:)
Super helpful, easy breezy!!! Jessica was outstanding! !!
Great people there good place
Oh man nice place! Beautiful people
Once i made contact with "Jay" I was reassured that they would help me upon my arrival. Frank extended its a discount based on our needs and short stay. Great experience after a very hectic closing on a house. Thank you!
I have had a great experience with first American storage in Ocala. I was required by the bank to store the personal belonging of home that had been foreclosed on. I chose first American because of there prices and there staff's understanding and willingness to work with me. I mainly speak with tom he is always very pleasant and kind he has always treated me fairly and been very understanding as to my circumstances! I would choose them again and again!!!!
Awesome Storage, and VERY well priced. No Problems here.