Great! Anthony is the Best!
Amazing. The place is safe , clean and service is top notch.
Wonderful experiences, yes famous.
Awesome...easy helpful assistance!!
It was excellent. The represent helped me and explained me all. Thank for the first experience
Love the clean storage and the staff are fabulous!
Prices are good
I will use again
Very good storage facility and clean and most importantly very professional and kind staff awesome job 5 stars in my book and the price is unbeatable yes I did my homework for all facilities in Miami and Broward counties
I was well pleased with the service
Excellent employee. Love there manner and spirit. Give them both a raise. They deserve it fully.
Very comfortable talking with Mr Anthony. The place clean and iam very satisfied
I love it they have really good customer service
Good experience. The service
In the office is outstanding and the elevators don’t let just anybody up. Feels safe and I would definitely recommend.
It was very nice & professional. The young lady who helped me Tuesday morning was very kind & courteous. She was very informative and knowledgeable about her job . I think her name is Anniyah . I was well pleased when I left the storage . Thank you again for all your help and assistance Anniyah .
I really loved the customer service
The staff was friendly!,very helpful!, pleasant. I would definitely recommend this Storage to Family! And Friends. Thank you so much for helping me.
Couldn’t be more perfect . The staff is professional and extremely helpful. The manager was nice enough to come offer me help to move my furniture to my unit . She noticed I was alone and came with an extra dolly ready to help . I was not expecting that . They come check on me and brought me cold water when I was there organizing my unit . This type of service is very rare . I’m so happy I found this place . It’s very well managed.
It was great. Anthony the manager was very accommodating with find ing the right size I needed to move my stuff out of 2 units into another. And I had room left over to add
Good. Very helpful courteous. I would highly recommend. Anthony is awesome!!!
Awesome customer service from Anthony. Your location is convenient. I’m very happy I came there.
My experience is very very good I am I enjoyed the whole experience very professional very courteous.
I was able to get the unit I needed at the right value
I felt as if I was getting the vip treatment
The gentleman was polite and informative
I felt great after leaving!!!
It was very pleasant professional answer all the questions Wright gave me the best options the best deals
Very good and understanding
This property is top of the line. Phenomenal top tier customer service. 10/10 will recommend
All 10 very nice people and service
Nothing short of amazing ! Jordan and Anthony are great help everytime I come by . Great customer service as well
It’s was pretty good and the costumer service was good, knowledgeable and professional.
It has been a pleasure, the manager Anthony, is VERY helpful and pleasant. Customer Service lately with other places has been LESS than desirable , but it is GREAT to see someone that enjoys their job and does it well.
I had a great experience using US Storage in Miami Gardens. The store manager and assistant manager are extremely helpful.
Great experience. Very professional ,polite and awesome staff.
Dear Sirs and Madams,
I am quite pleased with the service received within the last year! The Epitome of Customer Service! The Respect, Knowledge, Expressions of interest, and compassion for the customers' concerns were so natural and intentional. Mr. Anthony demonstrated impeccable professionalism yet personable service and assistance to me and others as observed. His manner of service reflected a helpful, compassionate solution-focused style. He gave the impression as if he loved his job as well as the demanding customers. In complementing Mr. Jordan who was so similar to Mr. Anthony in his manner of responding to the customers, indicated that he learned it all from Mr. Anthony. It is such a pleasure to acknowledge such leadership, hospitality/customer service abilities, and skills in this service area. Congratulations to the owners and supervisors of the US Storage Center of the Miami Gardens complex, you must be Proud of such representation by the aforementioned employees! Congratulations and Thanks to Mr. Anthony and Mr. Jordan. I wish them continued growth and success as they share such needed and meaningful customer service! Thank you
The customer service was great and there was no problem getting what was available for me. Great!! Thanks.
Very nice and respectful with a smile
Best storage experience I have ever had.
Great Service and very knowledgeable
The experience was great but the storage sliding latch needs to be replaced
Positive and professional from the moment I walked in to the time I left
My experience has great! Keep up the good work.
Good customer service and friendly staff
Good friendly employee also helpful
Still with you. Very positive.
My experience was top tier, Anthony was very courteous, knowledgeable and friendly. 10/10
The people in the office are very professional. They always greet me when I walk in and and always have a positive attitude.
very helpful very informative and the place is clean and cold😂
The sign-up experience was great. Jordan made the process pleasant even on a busy day. He was very helpful in picking the right unit for my needs.
I went back after signing up and was provided great service again.
I would recommend the staff and facility to others.
The experience was fantastic no problem
My experience with Anthony was very good. He was nice and very professional.
They make things easy and available as quickly as possible .
The manager Anthony is very helpful, patient and professional. Too many trailer trucks difficulty getting out of facility
very good and the price was great
Very happy .. Everything went well and Nice..i got what i wanted ..very nice Costumer service.. thx u
We had a great experience despite the day being extremely hot.
Very friendly and professional staff. I like the fact that this company gives back to the community.
Very courteous and polite answer all questions that I had. Explain how the storage works.
Very satisfied and I will recommend someone to yaull storage
Your company make me lose your bible you’ll have the bull he not good worker you’ll have to give verbal work. Good people he doesn’t know how to deal with people he make me lose 1000
The attention always its awesome the guys are very professional and they have a lot of patience
Everything was excellent Great customer service and great prices
Jordon was awesome. The customer service was excellent and the ease of contracting made the experience a breeze!
Excellent. The guy was friendly , professional and very informative.
Excellent customer service.
THIS IS AN ABBREVIATED COPY OF MY FIRST REVIEW! I AM EDITING IT IN GOOD FAITH, BECAUSE, US STORAGE, IN GOOD FAITH HAS RECTIFIED THE SITUATION!!!... I'VE ALSO SINCE LEARNED THE FEMALE EMPLOYEE'S NAME...
Initially, my experience was great! The female onsite agent was great! She was accurate and attentive to my needs! Due to the fact that I was driving in from out of town, she did all that was necessary for my move in to be a smooth one. She kept in contact and as much as I bothered her she went above and beyond....
My bad experience started once I reached the site! So, I stressed the importance of being able to have access to the property after hours and early the next morning! That didn't happen! I ended up not being able to get in and had to spend extra money....When I returned the next day to express my disdain....The young lady tried and was apologetic for this but my issue was that I had to pay out extra money...
SO, DUE TO A FOLLOW UP FROM DONNA, I CAN SAY THAT THE MIAMI GARDENS US STORAGE SITE IS DEFINITELY A PLACE OF PROFESSIONALISM!!! I WOULD DEFINITELY ENCOURAGE USING THIS STORAGE FACILITY! ADDITIONALLY, IT IS EXTREMELY CONVENIENTLY LOCATED!
Convenient location. Excellent customer service.
Nice and very helpful staff
Donna is simply amazing, a fantastic professional but more important a wonderful human being 🫶🏼
Good customer service, it is a clean and safe place.
The experience was good. I got the information I needed and the staff was courteous.
My experience with the staff was good but the biggest issue is that I have to go back and forward to the front office to get a cart. My storage is inside another building on the 3rd floor so i definitely need the cart. But its a big inconvenience to have to go to the front office when the cart should be easily accessible outside the building.
Excellent service very professional
Everyone was nice and very helpful. This was a last minute move and staff made the process go smooth. Thank you again for all your help . The whole staff is amazing.
Great service by Employees here at the facility will recommend to anybody
He was an excellent Customer service representative. Thanks!
Great customer service , I would recommend to anyone. Easy location close to the highway
I was very polite helpful and kind and the place was really clean
It was a great experience! Anthony was well very customer orientated and well spoken!
Customer service is great. Storage and storage area is clean.
I felt very good about getting stories from you all
Great and very professional
Very nice they had patience with me
I was very comfortable and was treated very well ..the only problem Is it's very expensive.
My experience was everything
Everyone is very nice and friendly the place is very clean I love it
great attendant on Saturday
Very good and easily. The employee was very professional. The experience was great.
Ms. Laquale was awesome above and beyond: 1st it was near closing and she took care knowing well she'll probably go beyond closing time. 2nd took hee time to explained your rules and regulations even though I was provided with document explaining everything. 3rd for me making sure I got out off the property correctly allow me to make sure the gate was working properly. A+ for Ms. Laquale.
Great! The gentleman at the front desk was very helpful and polite.
Yes, off course. Blessings.
Amazing experience Deion and Laquetta were very helpful and went above and beyond.
Very courteous and helpful your workers
Wonderful, Excellent service
Great experience, staff was extremely helpful, courteous and professional.
Dion is a VERY SWEET, KIND, ATTENTIVE Person. He is Very Patient & I am SO HAPPY to work with him!
The assistant manager, Laquayle, was helpful from beginning to end. Kind, courteous, professional, attentive, and went above and beyond.
I had an amazing experience at US Storage Centers. Laquayle was awesome and knowledgeable and very friendly.
She gave us a tour and let us know our options.
I would definitely recommend to anyone who needs to store there needs.
I felt that I did what I came to do.The door was opened as soon as the person was done. I got the cart and proceeded to load it and go to my unit. Returned cart before closing time.We exchanged pleasantries and went our separate ways .No problems.
My experience was great and she was friendly and respectful
The manager is amazing. The others need more training, and to know company policy better. Also no lying. I reserved a unit and had it on hold for a week and a woman called and asked if I still wanted it. I said yes and she said if you don’t take it soon I’m going to have to give it away. I said I have it reserved. She said it’s goes off supply and demand. Then I asked to speak to the Mangment and didn’t have a problem after that.
It was a great friendly experience!!! Thank you so much Laquayle !!!
Glad I stopped in!!!!!!!!! 👍🏾
The service is great. I will recommend.
It was great the lady was very polite, friendly & knowledgeable
Very comfortable and quick. The manager and his team are very polite and caring. I would highly recommend US Storage and the prices are affordable, the units are clean and spacious.
The representative was awesome and very knowledgeable, just the pleasant nature and her willingness to help will have refer others
Courteous and very helpful and efficient during the intake process. Thank you very much!
I had a good experience. The supervisor Frank took his time and explain everything to me.
I love that storage I use it before
It was great it made my move more easy
Very good I like it staff very friendly clean storage
It was quick and pleasant.
Excellent quality of service
My experience was good. The facility is clean, it’s my first time using a storage facility. So far I am pleased. Also I received two months half price.👍🏽
It was a good experience.i would recommend US storage
Awesome frank help me got my storage and am super happy thanks frank for all you help your the best 👌
The service i received from day 1 until now is great. The associates that work in the Miami Gardens facilities overproduction. They are very informative
Frank was very friendly and spoke very well. He also very knowledgeable about his job. Excellent customer care skills
Very good experience .customer service, was very Pleasant.
Loved it great customer service
my experience was ok until I tried to access my storage at approximately 7:30pm I attempted to enter the gate on the same day but access was denied. I had to call the hotline who advised me that I would be charged a $50 access fee. I found this to be a problem because this was my first day and why should I be charged for something out of my control and so early in the evening.
I'm very happy with the service, the security and the personal work there.
It went as smooth as butter
My experience was great..Frank was very helpful and knowledgeable of the sizes and pricing. Great job.
I love it the customer service is awesome she made sure the space was ok with me and if I wanted to at anytime I can upgrade
Very professional and easy to follow. Thanks to your managment.
It was okay. However. The agent's was kind of aggressive. Talking-to you. Not really rude but rough. Unnecessarily. But very proficient.
The lock area was corroded and rusty, we had a hard time locking the storage door. When I return, I have to bring a double D-40 to spray on the rust to open door. Their was also an oil stain that smelled like it leaked from a vehicle stored in the unit previously. Otherwise I guess it was ok.
It was a great experience I love you guys so far
Once in the door, everything flowed like running rivers! Got exactly what I was looking for w/ the best bargaining deals offered!
I feel like the experience was great the representative I spoke with on the phone when I set up my account she was so very helpful and answered all my questions and got me setup in no time due to the site not working and also the manager on the physical site was very helpful and nice as well so I was an awesome, awesome experience
Satisfied with the professional output during these times
Very positive. Staff was responsive to my questions and assigning me my unit.
The experience was good although it took me a while to finalize the transaction. Maybe because i was using my smart phone to initiate
& complete the process.
It was professional. I loved it.
The staff was very helpful and very nice
any questions are concerns she was there to answer any questions. Clean environment.
Without much to say! Other that Thank You very much for your GREAT SERVICE!
Im very gretful for USSTORAGE .!!
Thank you thank You thank you.
Good service. Friendly staff.
Wonderful experience. Fransico was great in explaining everything to me. Very patient.
The rep Frank was super thorough in explaining everything there is to know about the storage and policies. You can tell he knows his stuff, was very impressed.
Muy buena atención al cliente
A gentleman, knowledgeable, helpful, and works well under pressure even when there are several clients waiting
satisfied and comfortable
very nice and comfortable
It was good. Very friendly!
The location was clean and very helpful employees. They took their time to answer my questions with a pleasant attitude.
Excellent service and very helpful
The experience was excellent customer service superior Frank and Natalie were both well oriented in the business answered all questions it was a very lovely experience
Friendly staffs they were very informative
The price frank told me was high i saw the storage wasn't worth the price so, i was about to leave and frank said the first month is free. So i came back but, went i look at the contract it's not a month free because be the first of Deecember i have to pay 138
I thought the experience was very good. The associate that assisted was very knowledgeable and helpful.
9
That how business people should treat the a customer
Very good costumer service
Un trato y servicios exelente el señor muy eficaz y capaz de complacer y darme un local muy bueno
Very professional and act diligently. Very good customer service. Make it hospitable and well served. Highly recommended
Francisco and Staff were excellent and made me feel secure.
Very wonderful the younglady was very unhelpful
I felt that my personal thing would be safe, customer service was professional, thanks.
It was smooth sailing ⛵️ I like the way I was greeted the attitude, friendliness cleanliness wide space d the special d promotion that was going on.
I feel very welcome.Nice polite customer services.
My experience was great and I would recommend to keep coming back the employees are friendly and make you feel comfortable
Very good the person helping was very good explaining and showing the property and I have no complaints customer service was very good
Francisco was very helpful and knowledgeable. He helped us with the size storage we needed, showed it to us versus the larger sq footage we had reserved. No problems, no gliches.
Excellent customer services
Excellent customer service
Outstanding customer service
Great service by Francisco
I would recommend this company anybody good customer service very very good storage.
Great Communication & Customer Service
The manager was very pleasant, professional and knowledgeable.
Nice she friendly staff, that's why I'm returning as a customer for a third time.
Was stress free. Natalie was wonderful.
It was an excellent experience . The young lady, Natalie was very helpful and enthusiastic was close to closing. I really appreciate what she did for me with courtesy and quickness. She is a great asset to your company.
I love it... The young lady at the desk made Vanessa that help me she was very respectful she took her time walk me through everything.
My experience with the Miami Gardens location has been great. Wonderful & courteous staff. Great pricing and service.
Thank you!
So far I feel great and that's because before renting the unit everything was explained to my understanding. I Had a problem with the unit rented and was changed to another unit immediately.
Vanessa was amazing g from the moment I walk in the office she recognize me and help me to the end you costumer service skills is top ten thanks Vanessa
Friendly staff!
Reasonable prices
Excellent customer service
Frank was very helpful with the CHECKIN process...Im coming drom another storage center where i was a client for 8 years but they forgot about customer service....facilities are nice and clean !!
the salesperson was great
it was great!!, Frank at the location locate on university and 207st in Miramar, Fl. was amazing. He very nice and caring very patient and helped me very much. I will be staying there for 6 months to a year and I feel always so comfortable and safe. Thank you
I am very satisfied With your service thank you a lot
Associate manager does a good job
Frank was very professional, knowledgeable and friendly. I totally enjoyed working with him.The facility was immaculate.
Excellent customer service
Frank help me with all my question to found the exactly that I want. Good guy
Excellent customer service
Customer service was very good.
The customer service I receive was excellent.
Was great and staffs were on point
Great customer service clean and nice facility
Very good excellent and supper service hope I have every year to come good service
Good customer service . Staff is wonderful.
Ac could be a little more cooler
Alex, the manager was amazing. He was well informed and knowledgeable of the storage units and the promotion's being offered. Alex, is an asset to your organization.
Alex was wonderful he explained all the rules clear as day I loved his happy spirit he was full of laughter, my day started off really bad and he some how turned that around I would recommend any and everybody to use y’all storage company thanks so much
Excellent fast ,convenient, straight forward service
My experience was wonderful i came in feeling downn and i left very happy becuse of jamie..
Excellent customer service and installations
Jamie thank u so much for all your help.your so nice and sweet thank you
I had no problem n the staff was excellent
Excellent customer service
Excellent customer service
Very helpful and friendly
It was great fast and explanatory with the manager.
As this was my first time renting a storage locker, Manager Abe Garcia was extremely knowledgeable, professional, and helpful in renting a locker to me that met my needs. He explained everything plainly and the transaction was quick and easy. The property is clean, secure and well maintained. I would recommend your facility to anyone needing storage.
Good. It was not my first.
Excellent customer service!!!'n
I had a great experience with the agent and I am very satisfied with my unit.
My experience here was awesome.And this is my second time doing business with you all..
The experience was nice. The employee Rebecca was very nice and helpful.
I felt the experience was great. The process was easy, getting to my storage unit was easy, and everyone I dealt with was respectful and knowledgeable.
Great experience with customer service
Price rates should go down the longer one rents at this company. It goes up ?
I was very pleased.
as a person who constantly monitor and evaluate customer service I found staff to be very courteous and helpful.
I stress this because I walked in 3 minutes before closing and was not rushed.
I was given all the attention necessary and all my questions were properly answered.
Excellent storage facility. The space was clean and just the size I needed.
I had a wonderful experience with US storage centers. Rebecca who assisted me through the process of getting the paperwork completed was kind, professional and knowledgeable. She went above and beyond to help with anything i needed. Thanks, Rebecca and US storage centers!
I went into your store pretty worried about the upcoming storm and was looking for a way to store my vehicle. I'm so happy I came in while the property manager Abe was in, he made the process very smooth and finished everything in a timely manner. I'll definitely be using your company for my future service needs.
Mickey did an excellent job assisting me with setting up my storage unit account
Awesome and friendly staff and conveniently located.
Great good costomer service and online service thanks
Great customer service when coming into the unit and leavingthe unit.
The experience was great.very very nice and pleasant.thank you for time and patience.James Morton
Very positive, an greatful that u are in walking distanceof my home.U also have a great staff that make life easy for me. Thank u "A Plus Storage." PS. That's the new name that i gave u guys buy the way it's always clean loving it.