storage unit size are way off. 2'x10' missing from a 10'x20'. aint no other storage business off there size like US storage.
Hello Victor, thank you for your feedback at our Longwood facility. We apologize for any discrepancies you experienced with the unit size. We understand the importance of accurate information, and we appreciate you bringing this to our attention. Please email us at
[email protected], and a manager will reach out to assist you.
Ron the manager of the storage was very helpful . To help me out.
I was pricing different storage units in the area. When I walked into US Storage I was greeted by Ron who is very friendly, helpful and knowledgeable. I then left to price other units in the area. I was very surprised to see that some of the other companies did not have people working on site and wanted me to make an appointment. I returned to US Storage simply due because you have a person working on site. This was and will remain the motivating reason for me to rent at US Storage and recommend to others.
It's really nice to know that there is somebody physically there watching over our property, should something go wrong or we need assistance.
The office personnel are very nice and professional and the property is well maintained and units are very spacious and well priced..
We are entirely happy with our experience. Both managers Ron and Tricia were extremely helpful. We were concerned that our popup camper wouldn’t fix thru the door and they both reach out to help us. We came two times to measure to make sure it would fit. I would highly recommend USstorage to my friends. Very clean and maintained. Easy access, no traffic to contend with when entering or exiting.
All has been well so far. The office staff are very helpful and they assist very well.
Fine. No issues with setting up the account or getting into the unit.
Everyone at my location is super easy to work with - professional & courteous.
Very happy! Pricing is good. My items are secure. It’s easy to get in and out of the facility while being secure. Very happy with everything
Professional and courteous
I was extremely please with the how courteous we were treated. We wish we had known about you sooner!!!
Many THANKS!!!
I have only been with you for a short time, so far I've had no problems. Everyone has been nice and very helpful.
All was good! There were some computer issues that made things a little bit inconvenient but the front desk lady was very nice!
I've had a very positive experience. The price on the unit is fair and I like that I have access to it in the evening.
Ron was very nice and so helpful with everything.
You guys are more than awesome . I’ve had y’all for over a year now and Nina to move to a bigger unit I will not be going anywhere else and will continue to have a unit with y’all because customer service is outstanding Trish and Ron always answers your questions or helpsyou out out the best they can.
Very helpful..even helped me with my entertainment center
It has, so far, been a great experience. Ron (the property manager) was really helpful. Trisha has been helpful too in answering my questions over the phone. Hoping to have a similar experience for the months to follow.
I was so happy with the fast friendly professional service!! Your prices are the BEST in town overall!!!!
So far so good! Ron is great! Deserving of Every Accolade sent his way. The location is perfect and so easy to access.
Clean. Well lit. Meticulously maintained.
I felt very confident and knew I was making the right Cho by Choosing to rent a unit from US Storage. I have been to other storage place and none of them has comparison’s to this company. Ron was excellent and making sure I had the unit size of my chose. He deserves a promotion!!!!
Friendly, easy transaction.
Would recommend. It was fast and easy. No complaints.
Ron was great. This is the 3rd or 4th time that I've used this location.
Good so far we’ve just been there a few days
Staff was helpful and professional. The entire interaction was efficient and very clear and concise.
Great sign up experience, friendly staff, safe facilities. Ron was very helpful when signing up for a storage bay.
Everything went smooth like silk. The General Manager was accommodating and made sure I received exactly what I needed.
Great. Ron was very helpful.
Always Great. Ron Allegro is always attentive and helpful making the rental and payment process on both my units seamless and quick. He even messaged me to tell me I had accidentally locked my unit open. Great customer service.
It was so painless! Staff made transition ready and worth free.
Just started this month. Units and grounds are kept clean. They've had concrete work going on at the entrance with the back gate left open, so I can't report yet on the gate access. The main thing for me will be how soon/often they are going to raise the rate and I will make note of that in my future reviews as necessary. That seems to be the SOP for storage facilities.... get you in and then start raising the rate every few months.... that has NOT happened here yet, but I will be watching out for that. As of now, I'm happy with my normal rate and they even gave me 3 months at half price to get started, so no complaints yet.
Went into the Longwood facility to sign up for a storage unit and had the pleasure of meeting Tricia, the assistant property manager. She was truly awesome! Once we were set up we went the following weekend to start loading up the unit. Once there, we met Ron who is the property manager, he couldn’t have been a nicer guy. The place is super clean and our experience with them has really been great, would highly recommend US Storage Centers 😃
Customer service is excellent
Great staff pleasant helpful and knowledgeable we made a great choice!!
Good, but I think 1st mo. rent should be pro-rated at least to some degree.
I’ve been coming here for years since before they switched over to new management and I’ve always had great experiences.
The facilities are always clean and secure.
Ron and the rest of the staff always do an awesome job and I look forward to continuing business with them.
I was very disappointed to rent a climate controlled unit and the buildings a/c unit was not working and noone could tell me when it would be fixed. I gave it 3 weeks and went and found a cheaper unit that was climate controlled. Get you air conditioner fixed. You make alot of money in just that one building so there is no reason why you can't uphold your end of the contract. You are lucky I am not asking for my money back
Great service, friendly employees,Ron works great with us and helps us with whatever we need. Recommend highly!
I'm very pleased with us storage always clean and very professionally maintained..i'm a client for many years and will recommend to anyone in need of storage..price right and friendly management..eazy access and well lighted and very secured..
Ron is an excellent manager - great followup / preparation
It was a great experience very friendly and helpful 5-stars for sure. Would recommend you to anyone.
very helpful from the manager thank you so much
The manager Ron at Longwood is so helpful and really sealed the deal for us. Great so far and we love how the units are maintained too.
Tricia was amazing!!! Customer service was on point with her and her coworker as soon as I walked through the door!! I was actually having a rough day and she helped lifted my spirits and was extremely helpful! She deserves a trip of her choice anywhere!! She was beyond amazing and if I’m being honest, this company is definitely blessed to have an employee like her ✨✨
Excellent! I am recommending my friend to go there!
Jason was kind! And extremely helpful!
From quote to move in process was perfect.
I feel great. I had to rent units from US Storage - Longwood for both personal and professional reasons over the last 20 years and the experience has always been positive. Ron is a great property manager and is always responsive to my needs. I highly recommend your facility!
Ron was very helpful and friendly. I have already referred a few people to use their storage facility.
Very prompt and accommodating. Great customer service! Amazing location
Outstanding. Very good location and very friendly staff.
Manager was very helpful, knowlegable, and friendly. It was an easy choice. Thanks US
Good move in process and communication from office.
I think it’s going to be a good experience. Getting in and out is a little difficult but the unit is good and the manager is very helpful
The facility is clean and maintained appropriately. The staff was welcoming.
Ron was extremely personable and helpful for getting me started up and helping me with my sudden/unexpected storage needs. Will definitely recommend!!!
Your. Company worked with us to provide the storage we needed. Great personal and facilities. Highly recommended! Office personal brought us water while we were unloading. 100 percent recommendation!!!!!!!!!!
Such an easy process from beginning to end! The information I received was timely and spot on!
Great! Easy and quick to get set up.
Easy to use. Ron is great.
Everything went smooth. Do you have a good staff?
Very good experience will recommend
Excellent! Very knowledgeable, answered all questions, fully disclosed all contract requirements. Very helpful and pleasant. Very pleased.
When I first spoke to the representative I was extremely tired and confused about a promotion. They took their time and explain things to me thoroughly. The two people I spoke with in the office at the location we're both very informative and friendly.
So far, so good but I had been told if I prepay for a year I would get a more discount rate but at the facility that was shot down.
It’s been a great experience! Ron has been extremely helpful and informative. I couldn’t say enough nice things about my experience with everyone there and the space I rented. I needed another unit and once again a super helpful, quick experience! Thank you!
I am having a good experience with you all.
Great customer service. Been at Publix storage 10 years and they treat me like crap. Your staff was amazing, very helpful and professional.
Ron made it ez to sign up.
Friendly and helpful staff
Ron was way too legit! What a guy. Conversational and understanding move in process. He even stopped by to say hello when i was moving my stuff in. Really great guy and you guys are lucky to have him. I never met or spoke to anyone at my old storage unit in 2 years. It was a welcome change and the rates are extremely competitive. Super happy so far!!
Cheers
It was a great experience, excellent service process; I the did appt online, I was 30 min earlier and I sign my contract. The lady who helped at the time me was really helpful. I started to move my things the same day. The have moving carts for easy and fast moving. I love that.
Excellent service!
Ron at the Longwood, Florida location is great!
Very professional and friendly staff.
I arrived in a panic because of quick move that I was planning to make. The gentleman helping me calmed me down and actually got me to laugh. In time we got me squared away and I was off, planning to move in the following week or so. Fast forward, things happened and circumstances changed. I no longer needed the unit and was able to cancel my contract/lease with ease. I wish I could remember his name, he was such a wonderful human!
Great service and friendly staff
Ron was great, very great experience and love the pricing and location/convenience.
I felt my experience was better than expected. We ended up moving our belongings in on a different day than anticipated due to inclement weather. The Resident Property Manager, Ron, was very proactive in his communication and flexible with our last minute change. I am not well versed in the world of storage so I had a lot of questions. I felt the staff were helpful, friendly and courteous. They answered all my questions without hesitation and I left feeling confident in entrusting US storage centers with my things!
Very nice. Very friendly. Nice clean facility.
Great experience
Very courteous, kind and friendly
Always pleased to rent from US STORAGE, being renting so long. Always clean and eazy access and friendly, wide open road around units..Highly recommend to everyone..
Great service and very clean facilities.
Extremely satisfied with the service and facility.
I like the storage place, everything is clean, secure and the peoples on the office all ways is ready for help on everything you need
Good Prices
Jason was great. He helped with a better storage unit so the truck can get closer for unloading.
Easy to rent online and friendly staff when we arrived onsite. The whole process was seemless.
You have been very helpful and accommodating!!
Ron was very helpful and understanding of my situation and made the process go by very quickly and easily
Great! Very easy to rent my space and Ron the manager not only called me to confirm my online hold to see if I had any questions but when I got there he & his assistant manager were awesome. Super friendly and professional. I actually feel better knowing where my things are now because of them. Thank you!
Tom was very friendly and courteous. And took care of my storage needs.
Good the staff were very pleasant and answered all my questions very friendly
Great service, very friendly and helpful staff! Would highly recommend to anyone!
The guy at the front desk was so nice and “real”. We loved the personal experience and we like the space.
Everyone there made it all work for us to leave a truck.
Fast and easy to get storage. Pleasant and helpful personnel.
Excellent staff service. Clean units.
Treated well and Ron explained the details very thoroughly. He is a very pleasant manager that shows he cares. Very personable and kind. I also noticed how clean the area was around the units and noticed Ron out picking up and checking on the storage units. Highly recommend this facility.
Very humble an attentive to customers needs. Excuse my spanglish. 👍
Great place to store your belongings with a lot of different storage unit options. And the customer service is great! Very nice guy working at the longwood location! Would definitely recommend
The staff at the Longwood location were a tremendous help and getting in my rental was quick and easy!
The gent in charge of the facility was most helpful. If he is the face of your company, it’s in good hands.
It was delightful. Ron has a great sense of humor on top of being quite helpful.
The experience was smooth, non-pressured and transparent.
The experience with the person at the storage site was amazing. That Being said being spammed and called and texted several times a day is extremely annoying and almost made me cancel my reservation.
Ron was Very helpful and accommodating!!
Top notch organization and Jason is a hands on customer service professional. If you want to work with someone who will go the extra mile give them a call. And by the way saved a bunch of $$$ by not renting elsewhere.
Very helpful and attentive staff. I wouldn’t expect such wonderful service from a storage rental place. It is a pleasure to do business with the Longwood, Florida location.
The manager is very professional and knowledgeable !
It was great. Minor issues in the beginning with my code not programed but Ron helped to fix that quickly. Ron was very nice, helpful and accommodating when I was looking to rent and also onsite. Fair pricing as well.
Positive, helpful, friendly.
Great service
Very professional and informative -was pleased with how concerned they were with my needs !!!
Awesome customer service easy process
Surprised at just how pleasant it was. The property manager Ron was great. Wish everyone was like Ron!
It’s been a great experience Cris was very polite and helpful
I had a great experience! Ron went above and beyond to help me out with my first storage unit. I will be sure to leave a positive google review.
excellent. Ron is a professional and knows the facility
Ron was very pleasant and explained all the options, costs and requirements for the rental. He showed us both units and then filled out the paperwork efficiently and thoroughly....
great very professional staff
Great and Fast service. No issues at all !!
The person who took care of us was very cooperative and spoke and responded excellent
Very good service with friendly and supportive staff
Outstanding! The staff was extremely friendly and professional. They answered all my questions and expectations! Completely satisfied!
Clean units. Vert professional staff
Great. Totally met my needs.
Ron is one cool dude. Got a unit from him here. Place is clean and affordable. He helped us out of a bind when our fridge wouldnt fit by helping us take the door handles off because we were unprepared. Would self storage again, 11/10 service. Ask him about his top of the line storage locks.
Very efficient, friendly and reasonably priced
Ron is friendly, knowledgeable, and helpful.
Great customer service and easy move in!
Great experience. Easy to work with them.
Very good experience. Professional and polite.Highly recommend.
Clean units, responsive, fair prices
It was great, seamless, and easy. Ron Allegro was fantastic and super helpful.
I came in on a Sunday and Ron was so very helpful... He answered all my questions. He was extremely good in all areas and very personable. I would recommend anyone to go to US storage centers… Ron was the greatest.
Sincerely,Richard S.
Great personable people like Ron are an asset to your company. He was very helpful, understanding and went the extra mile to accommodate.
Ron made the experience incredible - I am very happy that a family member recommended US Storage for our storage needs - I am very pleased so far!
Fantastic, friendly service from Jon. Very informative and helpful. Thank you.
Ron provided exceptional customer service. In comparing unit to unit, US Storage had a better offer.
Very friendly, organized and helpful! Took the time to speak with me and not just rush me out. That's greatly appreciated in today's society!!
Couldn’t have been better
Ron got us a garage that after a turn, it was a straight backup off the trailer and rolled our model A right inside
Ron even helped guide us
Excellent staff, follow up and recommendations.
Excellent! Ron is extremely helpful, entertaining, and knowledgeable. A pleasure to do business with. The grounds are safe and clean.
Had a great experience and Ron was great and very helpful.
very good experience, professional and courteous.
would reccomend to others.
thanx , d miller
I had a great experience! I booked online and checked in via phone before move-in. Rashunda was amazing in customer service confirming my reservation! Upon check-in, I was greeted with a friendly agent and was able to purchase a lock there since I had no idea of what kind to buy myself. Found my unit easily and it was clean, easy roll-up door. All around a pleasant experience. Highly recommended!
My fiancé and I were highly satisfied with our experience. Ron assisted us - he is an absolute Gem!!
Ron Allegro, the Longwood Property Manager on-site was incredibly personable and we had a very uplifting conversation which was immensely refreshing during these unprecedented times we currently live.
His customer service was superb and even swept out my unit for me. He was thorough in his explanation of the contract agreement and despite a temporary loss of internet, he promised he would remedy it and call to confirm my gate code was operational.
I received his call within 30 minutes after departing the site.
I will recommend his service and facilities to anyone who may be in the market for storage units.
Thank you sincerely.....
Mr. Bey
Ron is excellent. I chose you over other options due to his amazing service
Ron was so super helpful and kind. He helped us find the right unit for our needs.
Best storage experience I've ever had!! The website was very user friendly, Nicole was fantastic helping me get checked in, and Ron followed up with me the next day! I have used other storage facilities before and did not get this level of service! Plus their pricing is lower and they allow month to month instead of roping you into a year contract! I highly recommend them!!
Good. A little more explaining of how payments and methods work would be helpful. Such as how to pay online.
I absolutely had the best experience. The staff was amazing and very nice.
The two people I worked with were fabulous I will recommend you highly
It was fantastic! I spoke with Ron and he helped me get settled and made the process super easy. He has a great personality and was very helpful with the questions I had.
Longwood Fl location is staffed by two very knowlegeable individuals, always ready to assist customers. Great storing experience here.
Pleased with everything so far.
Went well and easy checking, thanks
I am new to storage. And with that being said, Greg made everything easy and explained everything in detail. I am VERY pleased with the price I got and was very impressed with the cleanliness of the center. Five Stars on EVERYTHING!!!
Ron the GM was awesome. Made the process easy and explained everything. First class customer service.
Getting a unit was easy and informative. The process went smoothly and the staff were wicked polite.
Had a very positive and pleasant experience. Ron was friendly and knowledgeable. Would recommend family and friends
Greg was Amazing! Super Professional
Very helpful and remembered me from last time
Great! Ron was very friendly, and I felt at ease in this storage facility.
My experience with US storage was fantastic. Greg Banta gave me a great deal and was very helpful. I would recommend to anyone looking for storage.
Greg was extremely helpful and knowledgeable.
Fast, friendly, courteous, convenient and reasonably priced.
We always enjoy talking with Ron. He is knowledgeable, friendly, and willing to help. Explains all possibilities. The facility is always clean.
Greg was helpful and had my unit ready to go upon my arrival.
customer excellent and friendly
It was very good ! Greg was so helpful and made it so easy. Thank you for explaining everything and taking the time to walk us through your process.
It was great! Very helpful and friendly staff.
Hi, The two rental agents are friendly and understanding. Greg was patient with my "complaining" husband. Ron made us smile during my first visit.
Everything was great, thank you !
Tina Barry
It was great. Ron helped me a lot and the prices were great and all the storages are on the ground floor.
My experience was excellent. The staff there was very helpful and knowledgeable and made the whole rental process a breeze. I would highly recommend them.
Always friendly and helpful. Area is clean with easy access.
Always the best..very clean ..well lighted..and maintained..very secured..easy access..will always be my #1 choice for all my storage needs..highly recomend..
It was a wonderful experience. The staff was personable and knowledgeable. The unit was affordable,accessible and clean.
I was given great service. Everything was explained and I was given a great unit that met my need. Everything was done effeciently.
Ron was very friendly and professional. I feel good about storing my things here because of him.
As always positive. Great teamntonwork with
Excellent service from Ron
very attentive, Ron was just great
price was great and everyone was great at their job
Great service. Attention to our needs
I am super pleased with this storage facility. Ron and Greg are OUTSTANDING customer service reps/facilities managers. They are wonderful to do business with, you can tell they care about their customers and their belongings.
In the world today it is hard to find reps so kind, professional, and good at what they do.
I always recommend the longwood storage facility to anyone I know who is looking for a place they can count on to keep their storage safe and top priority.
Great!!! Great customer service!
Great service, kind and friendly. Prices are competitive and location is easy to find/get too. Would recommend them
Staff was friendly but unfortunately my 5x5 storage unit was only 4’9 inside and didnt accommodate everything I needed.
Satisfied with all aspects.t
Your guy Ron in the Longwood location is absolutely fantastic! He is so helpful and nice ! He goes out of his way to help you. A real asset to your company !
Awesomes experience, Ron was very professional and kind enough to explain in detail all about US Storage. He was able to accommodate us to the promotion providing us with a unit that fit our expectations. Meaning meet the required purpose. Thank you Ron
I was very happy with the price for the unit, the ease of use getting my account set up, and Ron was a joy to work with
Longwood location is taken care of by Ron. Professional, knowledgable and yet caring and understanding. He is good listener and he will go above and beyond to help you find best possible solution for your storage space needs.
Exelent service, good prise and good location.
Ron was fantastic, he really made the entire experience enjoyable. I reserved a unit online and he called quickly after with all of the details. When I arrived at the facility he was very accommodating and drew a map for the truck driver without me even asking. I was very impressed with his customer service and thankful for what that added to my experience.
Very professional and personal.
Ron at my facility was great!!!
Fantastic! The property manager, Ron, was extremely friendly and helped with any questions I had about the facility. It is well kept, safe, and I highly recommend it to anyone looking to store their belongings.
Office manager very very nice and very knowledgeable and helpful
Ron was super helpful and friendly making the daunting task of renting a storage unit not so daunting lol. Thank you Ron for being super awesome!
Great experience with getting my storage spots arranged! Very happy!!
Very happy with US Storage. Manager Ron is extremely helpful and courteous.
The office rep that assisted us was very helpful and had a great sense of humor. Wish I could remember his name, though.
They were very curtious very polite.
I am extremely pleased with value, maintenance, and customer service at your facility. I will definitely spread the word about this company!
At both visits, both employees were very friendly, very helpful and accommodating. I was impressed with the size and condition of this facility and, of course, the price makes a big difference.
Thanks for all of your help and consideration.
It was a very easy process and very friendly people
Ron, was great !! Not in a hurry, made sure I knew how the system worked.
Our experience was perfect. The people were knowledgeable and friendly. Thank you!
Everything went perfect. I don’t think I met anyone better than than Ron Allegro. He was helpful and informative. I would recommend US Storage Centers to anyone.
Ron was very helpful and friendly. The unit is easy to find and just the right size.
Great experience. Fast and friendly service
I have never had such a great experience with any other company, the hospitality that was shown to me as soon as i made contact with Ron at the storage facility. I called the storage facility looking for a certain size storage space which was not available, I was told that he (Ron) would call me back when one became available, I heard that before and never received a call back from other companies. Ron called me back every couple of days and kept me abreast of the unit that I was requesting and when my unit was going to be ready for me to rent. His conscientiousness was refreshing and helped me relocate from South Florida with less stress.Thank You Ron
My experience was amazing I feel very comfortable leaving my stuff in your facility. I would definitely recommend you to friends and family
Very friendly and helpful. Nice guy running the place.
Very good....excellent customer service
El servicio fue extraordinario. Ron me ayudo de manera increible. Su ayuda fue de gran utilidad y su entusiasmo fue contagioso.me ayudo a resolver de manera rapida y bien sencilla aliviando el stress que tenia de mi mudanza. Super satisfecha del servicio los recomiendo 100 %.
Easy, convenient and friendly service
Excellent. Well managed, friendly service.
Great customer service. Representative was very informative and awesome with knowing the right unit to suggest for me. Thanks for everything.
The manager was totally helpful and very attentive to my needs. Very profesional and likeable young man.
You raised your rates too much
Ron made us feel like we have known him for years very friendly I have already told two people about u.s. storage that were looking for extra space good place to do business with
Amber and Ron are fantastic. It is a pleasure doing business with them.
Prices raised to long term customer not inviting with extras. Office manager in transition unfriendly. Otherwise all ok.
Great experience. Gentleman who helped me was named Ron. He went above and beyond for us. Really an asset to your company.
Great staff, clean facilities,a 10 on every aspect
Great, efficient, courteous good job.
I have rented from other storage facilities before. This experience was far and away the best.
Availability and friendliness of the staff was excellent.
Ease of securing the unit was great.
And moving out was just as simple.
Great overall experience. Good job!
Ron has been so helpful with my experience at US Storage- He has gone above and beyond, I think he should receive a raise for his dedication to customer service.
It was great. The manager Ron was always friendly and accommodating.
We were very happy with our experience there! They are very professional and helpful.
I was very happy with the services I received. Unfortunately we have had to put some projects on hold and do not need a storage unit at this time. I believe we will be able to continue on with our expansion of Perfect Design Landscaping in the next couple of months and will be coming back for your services. Ron the manager was so nice and so was the young gentleman at the front desk. You felt very comfortable working with both of them. I will always recommend this location to the public or customers if asked.
It was a very good experience. The manager as well as all the staff were very helpful and courteous. If I ever need a storage in the future, I would certainly use US Storage in Longwood.
Sandra Bane
There for over 20 years. Ron was the best manager. Keep the property in the best shape. Would still be there if I didn’t move.
Easy to work with and a great staff.
The customer service was great & the unit clean.
Very satisfied! Friendly and helpful. Glad we found US Storage!
Experience met my expectations just fine.
Awesome customer service by Ron the manager. Very clean, great pricing! Thanks for making our move from NJ so easy!
The whole process was made super easy. They were extremely helpful!
Ron was extremely patient and understanding. Went above and beyond.
I was very satisfied with everything. Felt that the staff was very attentive to all my needs.
I have a good feeling about US Storage. Ron was very helpful in finding a unit for me.
I spoke to Matt when I got there and found him to be very professional and interested in my needs. I have also talked to Ron in the past and after knowing what kind of unit I needed he made sure he watched for one that would fit my needs. I am very happy with everything USCC has done for me. I would definitely recommend it to my friends and family
Very accommodating.Manager very helpful during move in. Thanks
Il tuo reappresentante, Ron Allegro, e' veramente bravo e molto gentile. Lui ha fatto la mia esperienza molto piacevole e facile.
Very polite and professional would recommend to anyone
Thx Ron. Keep up good work.
Ron is a excellent employee. Very courteous.
I was very happy with my experience. The costs of the units are less expensive than other competitors and yet I feel I'm getting more for my money. The interior unit height is higher than Public Storage and I also get a light inside my unit which helps. I was able to get a unit I was looking for even though there were few units left which pleased me. The manager was very professional and helpful. He was also easy to talk with. My overall experience was very satisfying.
The property manager Ron Allegro was awesome!
He took plenty of time to show me 3 different size storage units and he even took a late lunch in order to help me finalize my storage unit purchase.
Friendly, professional and I would highly recommend this facility to anyone needing storage space.
Good place and have a good security thks. US storage for you service.
Thks.🙏
Very friendly and helpful service throughout the entire process.
Truly exceptional, one of a kind, experience that you don't get from a storage place. I feel blessed.
Easy process, friendly service
Signing in process was efficient and prompt.
Very helpful, friendly, and dependable staff. Would definitely recommend to a friend!
I have used you before. I was happy then and happy now. Young man at counter was very heipful.
Enjoyed working with Ron. However, did not appreciate that the mandatory additional charge for insurance was not indicated up front when discussing the cost of rental.
Excellent customer service
I felt great about my experience. Not only did moving my storage to US storage save me money, but I feel like there are more safety measures, Ron helped me get the best fit and price for what I needed and I had a great laugh out of a not so great day thanks to Ron. I will definitely recommend US storage to my family and friends.
Great.....so glad I found this place
Ron and Matt are friendly and informative about the storage units and details my living room space thanks you excellent service and job way to go us storage
Fast and easy process. Staff professional and friendly.
I've had several units at this facility over the years. Always have courteous and helpful employees. Units are always clean. Ron and Matt are great to deal with.
the gentelmen working there were very efficent and personable.
It was a very pleasant experience. Matt helped me get my account set up. He couldn't have been more helpful, understanding my needs, explaining options I had. He as well as Ron, know what customer service really means.
Ron and Matt were very helpful since the first day! They were also very friendly I handling my situation. Would recommend!
While my usage won't be long I greatly appreciate the assistance I've received. Ron and Matt at the Longwood location are the best!
fast and great service and was treated great.
Wow the guy that was there that day was so personable! I work in customer service and this is great customer service!
Thanks for taking time out to show us around and make us feel VERY WELCOM. We both look forward to seeing more of you in the coming months. Thanks again Maria& Larry Crabtree
Unit is very clean and bug free. Priced well.
Easy to rent a space, the space was clean and appeared secure and access was easy.
A very good, excellent, experience...Space was very clean...Best price I found... Staff, Ron, was very professional, knowledgeable...Highly recommend Longeood IS Storage.
I was very impressed with the professional look and feel of the buuildings. The staff, Rob, was extremely helpful with information I needed to determine what type and size unit I needed. I decided not to look at any other companies and signed the agreement with US Storage then and there. Upon moving my things to my unit I found the same helpfulness offered in the beginning.
Ron & his staff are SUPER friendly and made the process of renting a storage unit quick, They are very organized & professional. Great move in deals, clean, air conditioned, ground floor, easy access & liberal hours.
Personel were very helpful with all aspects of the move in.
Very comfortable and professional
excellent service by Ron.
It was a smooth, affordable, and easy experience. The team was very helpful.
Very good the employees were very friendly
Matt is great and explained the procedures well
Ron was very informative and gave us options that fit our budget. I will recommend US Storage...
Experience was great. Customer service was very pleasant and knowledgeable. Something you don't find anymore with most companies. Thanks
Very friendly good service
I couldn't have found a better storage facility in Longwood. Great staff! US storage centers rocks!