Caleb was very professional and helpful in my transfer of storage places.
You have very good prices, and the units are clean and easily accessible.
Very good.
Getting the storage unit was easy, talking with the agent on the phone was great, very knowledgeable and professional. When I arrived to move mt stuff in, the young gentleman was professional, knowledgeable and friendly.
Very clean and monitored. The young lady at the office is very polite and knowledgeable.
Very easy booking through online system. Smooth check in in person. Very nice and helpful guys. Convenient and clean storage unit.
Awesome experience. Caleb was super helpful and informative. Easy move process and very competitive prices. Clean facilities too!
I was moving in today so I called this morning to make sure there would be someone there at 1 PM to remove the padlock. I could not get in touch with anyone in the office but someone told me they would call me back. After 2 hours no one had called so I called back and your answering service said someone would be there at 1PM. When me and the movers got there at 1 the office was locked. There was someone sitting in the back of a parked car so I asked her if she worked there and she said she was filling in for somebody that didn’t come in but she was on break. I asked her if she could remove the padlock from my unit so I could move in. She had to call somebody and she finally agreed to do her job but she acted like she was doing me a favor. I’m not impressed with your operation.
Super happy. When I signed my contract the Assistant Mgr was so kind and explained so much
Shiela was great to work with! We will be back.
The prices are reasonable! The people that run that location are so nice and friendly. They make you feel so comfortable!
The young man that was at the facility when we mived it was very helpful, he even delayed his lunch to help us get situated we are also very happy with the clenliness of the facility and like the accessibility, there was a glitch setting up the auto pay but that was resolved without issue!
I think the staff is amazing and so helpful with questions I have had. My only issues are my payments are late every month and I am locked out of my facility due to me getting paid on the 8th of each month, also I opened my unit and it’s full of fine dust, I wiped everything off and it happened again.
Fantastic experience. Very quick and knowledgeable. Caleb, I think I have his name accurate, was wonderful in every aspect. By the way, my last name is not Douglas.
Jason has been great so far he has helped me find a better unit and help me with the documents and paperwork couldn’t say any better
Very respectful and safe environment
Great units, we have 3. Caleb and Sherry are easy to work with.
I feel that it is a GREAT place
Clean, secure, well run,. It would be great to have some lighting in the unit.
It’s a very affordable place to store some stuff I don’t really want to look at everyday. Love the quality and cleanliness of the office and the units themselves. Just all around a lovely experience
Excellent. Very knowledgeable about what units are available. Very clean and neat. Love the “pull carts” to help me move my stuff.
I was happy to be able to walk into the front office on a weekend and rent a storage space with no reservations required!
Umm excuse me.. why are you saying did.. I am still here.
Not good. Was told my monthly charge would be $61 for the first 3 months and then $121 a month after that but then was charged $225 initially and no one at the facility could tell me why, they just kept saying that's what it came out to with no explanation given.
Great location but I’ve tried for 2 1/2 months to get the Protection Plan removed from my account - I submitted my homeowners insurance information the same day I rented the unit and I’m still being charged. Multiple emails and messages to the manager from the call center go unanswered.
Experience was terrible right from the get-go! I didn’t realize that the storage unit I rented was on the top floor with a spiral staircase. The carts that can be used for the mini elevator do not fit properly so that you can roll them out of the elevator when you reach the fourth floor, the whole floor is filthy dirty. In fact, every time I go to get something from my storage unit, there’s the dirty white blouse sitting there in the corner.
Overall, the storage center met our needs for temporary storage. There was a broken door for entry that was never fixed properly and would have liked tighter security.
I keep getting locked out and no one follows up with me.
Very comfortable. The employees are very knowledgeable and helpful.
Easy to work with. Efficient process. Clean facilities
Have always had excellent service, staff is courteous and helpful always explaining the best option for my shipping needs.
Shelia was excellent in customer service. She knows her job and is devoted to making the customer feel like family. So I feel great about opening a storage with us storage!
Good friendly individuals, explained everything to us
The manager on site is very friendly and professional. Because I’m disabled, she worked with me to find another unit that would be closer to the elevator. The facility is clean.
I have no complaints. Staff is friendly and very helpful.
The team is very friendly and helpful!
From the very first moment that I arrived, Sheila was so kind to me and took care of everything that I needed. Made sure that I got what really suited me. She listened well she has been so kind and then it took me a while to realize she was the manager at a previous rental place that I had been and I was so happy to have someone I knew that was kind in charge of my storage unit. You do a great job Sheila thank you so much.
When we went to move in, there was no one in the office. Your central line was absolutely no help. In spite of a sign saying they would be back invhalf an hour - no one showed up until three hours later. That poor person said they had not heard a word from the main office. We were not the only ones - there were three other customers waiting. Terrible service and responsibility. Lays with your central office, not with the local management.
So far everyone has been friendly
Very helpful. Good prices. Easy access.
Jason was super helpful and really listened to what I needed. He was able to show me the spaces available and everything was clean and well maintained. His coworker/trainer was also helpful and kind. The hours of access are great too. Pricing is comparable to other area storage places. I feel safe storing my belongings there.
I have had nothing but the best experience with your facility in Littleton, CO. Shiela has accommodated us with everything we have ask for and has gone above and beyond what I would have ever expected. Thank you Shiela!!! I would highly recommend this facility!
Kieth Boldiszar
Price is very reasonable, location is excellent, and a variety of units available to fit every need. Unfortunately, the clerk gave us the wrong code when we signed up, but we were able to straighten things out when we needed to (they have an affair-hours call center. It also seems they maintain too hot a temperature fir the inside units.
Great experience from the beginning. Always able to help and answer all questions as needed. Great customer service
The process to get a unit was fairly simple. The first entry door to get in was broken and stayed that way for a few weeks. It made the overall security of the place not as secure. The special pricing made it a very good deal for our needs.
Sheila makes that company. Very professional and personable!!
Very well kept facility, friendly staff, ease if access, and safety.
Very professional very friendly, very knowledgeable
Great, everyone is very helpful and was a pleasure to work with. The facility is very clean and easy to use.
every time i am there i feel very welcome
Larry from the littleton location made my experience. Awesome I would highly recommend this to anybody and I believe their pricing is fair the process did not take very long to get me a unit.
Great customer service, Shiela was AWESOME!!! She knows her job well, and was very helpful!
Well it's a very unsafe place doors are always unlocked at night my belonging are at a very hi risk of being stolen I'm planing on moving out as soon as I can pay to have it moved . Very not happy Melissa T.
Sheila was very understanding if my needs and took the time to resolve.
I am satisfied!
The facility seems nice and is always accessible and clean. But my billing/pricing/contract has never been correct she nice day one. I have made 4 attempts now to have someone look into, and or to correct my account. Nobody has called, or emailed about anything to date!
We really appreciate where we are now so much more easier to get to and your staff is amazing
excellent! shiela went above&beyond to meet my storage needs. very knowledgeable!
Very friendly and professional
Shiela is great. Knowledgeable and excellent customer service skills.
Your computer system sucks. When I pay my bill I just want a receipt. I don't want to take a trip through the Internet just to get a copy. I can't read your email it is all broken up.
Great - mostly because of Sheila - very helpful in all situations as needed
I had been renting a double wide storage area and came to only need half of it. Unfortunately, I had to move to another single unit. But local personnel were very helpful found one that was pretty close and gave me a rate on the first couple of months as if I was a new customer. All of that was appreciated.
Rented a storage unit and cancelled same day as we didn’t need. Had to call 3 times and still was charged weeks later. Then had to call an additional 2 times to get resolved. Very poor organizational skills in this property.
The female service writer was really awesome.
The staff is accomodating and friendly. The facility is clean and well lighted. There is an outside door that needs to be repaired or replaced.
The broken window on the entrance door has been broken/shattered since I began renting a unit. This is a safety concern which is one of the main reasons why I would not recommend you to others until that is fixed.
I really liked the people who worked at that facility. They were friendly and very helpful. The facility was clean and it was pretty easy to to get in and out.
The thing I didn't like is the price gouging and raising of rent on the storage units. And the fact that there were no toilets in the area and if I had to go I had to walk all the way to the front and if they were away from the building or on Sunday there was no where to go.
Never have had a problem. It’s been a great place
Absolutely 💯 satisfied. Would never go anywhere else. Thos is the nest place to store your things . Thank you.
Totaling satisfied: just a little frustrated about the very frequent rate increases.
The office manager is fantastic and helped with all of our needs
The staff were very helpful, showed me the unit and the different access doors. It was very clean and had great lighting. I was very satisfied.
Everything went smoothly.
It was good. Sheila was a pleasure to work with!
I enjoyed every moment of meeting the people that work for your company. The units are clean and kept . The prices are reasonable and I am very happy that I found your company.
Patrick was awesome and the place is very clean and well taken care of👏 I absolutely love everything about my experience there and my business there🤗 Stay Safe & Blessed Everyone☮️💫☯️
Great customer service, clean facilities, and very easy to navigate and get my items in and out of the building. Plus they are open later than most others that I've looked at.
Very good. Staff was very accommodating and helpful.