Very nice management and clean units that feel secure.
Very nice employees I have not yet seen my storage but if it is anything like the employees it will be great
Y'all would not rent to me because I'm homeless.
Hello Raymond, thank you for reviewing our Fort Collins facility. We would like to take the opportunity to speak with you further to learn more about your visit. At your earliest convenience, please email us at
[email protected] with more information about your experience. We look forward to speaking with you!
Friendly service ever. Couldn't have asked him for a warmer welcome to the community. Appreciate Lewis very much !!!
You literally wait for people to miss a payment.
Very happy they honored my original pricing quoted but frustrating at first that they did not have my reservation originally made. Was told the main number gives out wrong information sometimes. It worked out but not without getting a manager involved. No issues after that was taken care of. Would use the service again.
The guy that helped us was very nice and efficient
It was really easy to get a unit for a good price, also, the process for moving out was really satisfactory and easy as well.
Just amazing customer service and the manager was a gem. Would use again
You raised my rate like $30 only months after I first signed with you guys. That’s pretty slimy. I’d expect it after 6 months or even a year but not 3 months.
Great place to keep my things safe. It’s Always very clean and always get great customer service. 10/10 recommend
Customer Service is AMAZING!
I’ve always rented these units when I move or need some space for stuff but they are nice clean and have great space for washers and dryers and prices aren’t bad at all not mentioning you get a good deal promotion type in the beginning and the staff is very friendly and caring thank you for the best experiences won’t stop renting here whenever I need a storage unit and I highly recomend to family and friends…😊
Your staff was wonderful. I would be back if I needed your services. I have moved to ND and will never be back in Fort Collins, ever..
The storage unit I rented was adequate for my needs at a reasonable price. Customer service was great. I had left the key for my unit in another state, and the staff member cut the lock on my unit for free so I could replace it.
Fine,
However, I’m not happy with the very big price I will have to pay after 3 months. Almost 50 dollars more.
So far im very happy, they are friendly , easy to communicate with. The unit was clean and they keep the grounds clean.
Great location. Nice sized units. Price increase was a bit unexpected. Signed up for 3 months at half price, but only got 2.5 months at half price. Manager is great and keeps people informed.
Great. John Primm is great to work with.
I like the Storage Place and Unit and the staff is very friendly and helpful, but the price went up nearly $40 after I moved in, so based on that, I am not likely to recommend.
Owner is alway's great to deal with. Thank you, for making my experience with US Storage great!
I stopped into US Storage when I was looking for a small space to store items while I completed a basement project at our home. It was the 1st time I had rented a storage space and I was impressed. They explained the options, showed me the space, and completed the transaction in about 30 minutes. The site was secure, access was easy, and when I finished our basement it was simple to stop the lease. I am a big fan and would use them again if I needed storage.
I`m very satisfied with everything Thank-you!!
A number one thanks a lot guys are awesome
It was a great experience. Would definitely go back if ever needed a storage again.
Super easy to get set up with a unit, great price, friendly staff. Jonathan is always friendly and helpful. I can pay with auto pay, the location is great. You know, all the stuff.
It's been great working with John
Pricing is a little high. No other complaints.
Easy, quick, professional.
Website was confusing and I felt like I was tricked into 2 storage lockers.
US Storage Centers was very helpful for me as a student. Their policies were clear and understandable, and were willing to work with my schedule. Their facilities are clean and secure, and I was updated promptly on any changes. The office was unexpectedly closed when I was checking out, but that was the only problem I had.
10/10 super helpful, very easy to get in and out!
It's OK, but it has taken three months for the company to dispatch a company to fix a leak in my unit. Still not fixed.
Me siento bien satisfecha la persona que nos atendió es amable tiene buen sentido del humor siempre alegre es todo de mi parte me siento muy bien muchas gracias feliz tarde bendiciones
Great experience. Great customer service, very helpful and courteous employees.
Very organized business, easy to pay monthly and the facility is easy to access and is well kept.
Experience was great. Use of online reservations and discount as well as in person interactions.
Absolutely fantastic, the manager on site was amazing. Very friendly and easy process.
It was a great experience awesome people and they were all very knowledgeable and great to deal with
Ii love the help when I need it the most. Thank you.
Great service. All my questions were answered before I asked them.
Our second time renting at this facility and was even better this time. First time it seemed it was hard to catch somebody in the office. This time was a way better experience as Jannessa was a great asset to work with. It seems like she was always available and took pride in what she was doing.
Phone rep was very helpful as was Janessa the on-site manager
Very good! The on-site local folks were helpful and friendly!!
I have no problems with US Storage.
Easy move in and check out
Had no issues with the rental.
Team is great - sometimes hard to find the right time to connect on the phone, it would be nice if the team had the opportunity to text / direct message with customers to find best time to call/talk when something cannot be managed through general email box
Easy to rent and store at this facility. They were able to accommodate a last minute upgrade in storage size. Hassle free experience.
Very good! Great staff, very helpful and supportive. Also very polite and professional.
Very comfortable and friendly.
Scott was extremely helpful and pleasant he made short work of the legal part of the rental and I was very satisfied with the way he handled everything from start to finish
Very comfortable and friendly personnel.
signing up was easy. the call center had minimal prompts, a person always answered and dealt with my issues promptly. the on site manager actually helped me on his day off to make sure i got checked in timely. unit and property was clean. very happy with all services
Scott was very helpful and fun to interact with. He was very clear on the terms of the lease and took god care of us.
The manager was very friendly and helpful. Units are clean and well built.
Absolutely fantastic! Quick, easy, and friendly service with ease of access and ease of location!
They are all nice and understanding
Very friendly and courteous.
The experience was really good! I had a problem with the original unit I had reserved and they helped me find a different one that worked a lot better for my things ! The man was very nice and helpful throughout the entire transaction
Scott made this experience very hassle free for us and made sure all our storage needs were met. Whenever we need storage again in the future we will make sure to get a storage unit with US Storage. We 100% recommend this company and customer service! Thanks for all your help, Scott!
The gentleman was very friendly and helpful. He was patient with me when I had to return to change to a larger storage. The unit was clean and easy to move things into. I found that encouraging that my items would be safe.
Scott, the manager, made feel right at home. Very personable and friendly. Thanks man