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Castle Rock Self Storage
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Select a Unit Below
About This Location
Office Hours
- Mon 9:00am - 6:00pm
- Tue 9:00am - 6:00pm
- Wed 9:00am - 6:00pm
- Thu 9:00am - 6:00pm
- Fri 9:00am - 6:00pm
- Sat 9:00am - 6:00pm
- Sun Closed
Gate Access Hours
- Mon 6:00am - 10:00pm
- Tue 6:00am - 10:00pm
- Wed 6:00am - 10:00pm
- Thu 6:00am - 10:00pm
- Fri 6:00am - 10:00pm
- Sat 6:00am - 10:00pm
- Sun 6:00am - 10:00pm
Features and Amenities
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Drive Up Access -
Climate Control -
RV Parking -
Electronic Gated Access -
Video Recording -
Boxes & Moving Supplies -
Moving Carts -
Kure It Certified Location
Castle Rock Storage
If you're looking for a storage facility with a variety of features and amenities to accommodate your self storage needs, US Storage Centers in Castle Rock, CO is here to provide you with everything you need. All our storage units are climate controlled, which means your belongings will stay in top condition no matter the weather. Our storage units are also drive-up accessible, making it easy to access your units and get to your belongings without any hassle. The entire storage facility is protected by 24/7 video recording and an electronic access gate that is only accessible by current tenants with a unique PIN code.
Looking to store your RV, boat, or auto vehicle? Our storage facility has plenty of storage space for your recreational vehicle. Our wide drive aisles make it easy for you to maneuver your vehicle through our property.
Easy Rental Options
Rent your storage unit online or over the phone for a quick move in.
Not ready to rent? No worries! Reserve your unit now to lock in today’s special discount.
- Month-to-month rentals
- No credit card required for reservations
- No deposit required
Castle Rock Storage Located Near You
Conveniently located on the corner of Meadows Parkway and Regent Street, our storage facility is easily accessible to local residents and businesses. Many of our tenants reside in the nearby neighborhoods of The Meadows, Castle Pines, Castle Pines Village, Silver Heights, Happy Canyon, Happy Canyon Ranches, Orsa, Monte Vista Estates, Founders Village, and Castle Oaks.
Kure It Cancer Research
Our in-house charity Kure It offers tenants the perfect opportunity to make a difference when it comes to cancer research. This facility participates in our Round Up For Cancer Research program, where current tenants can choose to add $0.50 to their monthly rent, and then US Storage Centers will match that 100%.
FAQs
Q. Do I need a credit card to rent?
A. We accept cash, checks, Visa and Mastercard.
Q. How long do I need to rent a storage unit?
A. We offer storage rental on a month-to-month basis. You are never locked into a long-term lease agreement.
Q. How do I make my monthly payment?
A. You can choose to pay in person, online, over the phone, or through mail. We also have automatic payments available.
Q. Do you offer discounts or promotions?
A. Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching our unit selection above. Each promotion can be found next to the unit pricing and amenities.
Q. Do I need to bring my own lock?
A. Customers are required to have a compatible lock if they choose to purchase their own. Locks are also available for purchase at our facility.
Customer Reviews
Very miss informed at initial sign up: 2 months minimum and proof of insurance not discussed. Oh yes, also didn’t get my first month payment so was late with that.
Also, initial garage selected for my sports car was horrible. My car bottomed out due to an incline next to the garage and it was very icing next to a drain spout.
Employee had to go back and do admin for another garage. Oh yes, I had to wait 15 minutes at the gate as the employee was not back from lunch at 2pm.
US Storage Centers
December 9, 2024
Hello Terry, thank you for sharing your experience. We’re sorry to hear about the challenges you encountered during your move-in process, including issues with the garage and access. Your feedback is important to us, and we’d like to address any unresolved concerns. Please email us at [email protected] at your earliest convenience, and a manager will follow up with you.
Excellent service, clear and informative
Jason the Manager is fantastic. So kind and helpful
It was great and the gentleman helping us was excellent.
Great company so far easy to deal with. The site manager in Castle Rock, Colorado is awesome
Great experience, Jason was very helpful and knowledgeable, will recommend to family and friends
I felt treated like a customer and not a unit number. Jason was extremely patient and helpful.
Very positive, manager was great, faculty clean and fairly priced
The experience was excellent. Jason was great to work with.
Jason made all the difference. He is a rock star.
It was a smooth transaction. We got a quote for a unit and we're able to get right in and access was convenient and easy.
The site manager was really great - super nice guy, very knowledgeable, and makes the difference between other facilities
Jason was extremely helpful and friendly, the way it should be
The manager was really helpful and the price was right!
Always an excellent experience and Jason has always been responsive and helpful!
I felt great because I was treated with respect. The staff was friendly and concerned for my situation.
Great service !
Jason is great. He showed a personal commitment to assuring a positive experience for us.
Very positive interactions with people at US Storage (Jason)
Beautiful facility. Appreciate the use of the truck. Don’t understand the way the rent keeps increasing. Is there a schedule that shows when and how much I can expect the rent to change. That would be helpful. Thx.
Leasing a unit was fast and easy. I chose US Storage because the facility is clean, secure, well managed and easy to access.
Jason always provides such great customer service!
Well, the day I was suppose to move in, I was unable to do so & it took 4 calls to finally get JASON the p/m to come out. I understand things happen, but having to wait over an hour for someone to come & help, wasn’t my idea of helping.
Jason said it was an issue with the program, understood, but u need a back up plan.
The whole process is very smooth, the drive up storage units are very convenient, the staff very friendly and helpful. Thank you.
Very good experience! Manager is awesome! Friendly, nice, helpful.
Jason did a wonderful job getting the unit I was looking for and a parking place. Much appreciated.
Thank you, Chet Anderson.
Great.. Jason has been super easy to work with. Answer all my questions..Responds to my emails quickly.
The process to sign up was very easy to accomplish online. After reserving the storage unit online, I contacted the storage facility by phone to finalize a few details.
Jason was very pleasant, professional and knowledgeable. He had the answers to my questions. Jason also met me at the facility on move-in day and was helpful in the procedure for accessing the security gate and a general tour of the facility. Big shout out to Jason for all his help!
Jason was very on top of things and very thorough. He definitely understands what customer service means.
I was so impressed with the customer service. I love how clean the unit was.
Friendly, courteous and enjoyable!
Easy and great
So far horrible. I was over charged never reimbursed when promised and now they want more money from me
James was very helpful. The lock is difficult to use.
Safety and good prices 👍🏼 👌🏼
James at the desk was not AT ALL Helpful
Poor
My experience overall with US Storage has been disappointing and frustrating. After a lot of effort and time on my part, things have finally gotten corrected and taken care of.
NOT a good experience. I rented the space starting Aug 1 and pay for the first 2 months in advance. That was fine. Then I went to fill my storage space only to find a lock on it. This was Sunday which meant the office was closed. I then had to wait for the property manager to arrive to help. That was 45 minutes later. He gets the key out and unlocks my storage unit. Lo and behold it's full of other people's stuff. Mind you I had the Uhaul for only a couple of hours. Next, we go to his office to find out what's happening. He finds another empty unit a few spaces down from the last that I can use. He tells me it's a more expensive unit (which made zero sense to me. Both are 10x10). He said you're gonna get a new bill - don't pay it any attention. He said this was our fault and you're going to that the new unit for the same prices you were promised. Mind you I have already prepaid for August and September. Sept 1 rolls around and I get a bill from you all. I think.. ok this is what they said would happen; they took care of it. NO THEY DIDN'T. I got charged AGAIN for September and the $170.50 they pulled out of my account set off a chain reaction causing 5 bills to failed to pay.
Our experience with you guys has been awful! We have requested a phone call in regard to late fees which we never got. There was confusion with our storage number we couldn’t get a unit assigned to us. We were told we would get a phone call and never dead. This was on a Saturday and you guys were closed on Sunday so we had to pay extra for a truck until Monday.
No issues at all.
So, the first day, they set me up with a unit; a little pricey, but nice and relatively clean. They neglected to correctly set up my gate code. I came back two weeks later on a weekend when no-one was at the center at about 10am, with an entire truck load of classic car parts, very pilferable classic car parts. I was unable to get in the gate. I called, and on 3 separate occasions I was completely blown off. And I mean absolutely blown off. Never received a call back, nothing. Absolutely the worst customer service I have ever had. They then proceeded to charge me for the next month, after not being able to even access my storage. The technician at the desk the following week was able to rectify the payment, and gave me a two-week break, and half-off the next month (which was really my first month). I also discussed with that technician at the desk that my lock does not fit in the door locking mechanism correctly. It does the job, but just barely. She stated she would talk to a mechanic and see if they had any other door mechanisms. Again, I have heard nothing, crickets. Terrible customer service.
Very good
Poor, the turnover is really high and the prices continue to increase for no reason, with no improvements. The security is terrible. My enclosed trailer was broken into on a Friday afternoon at 2pm, middle of the day! Luckily before my enclosed trailer was broken into you had 4 other vehicles and trailer broken into but they did not break into mine, i pulled my travel trailer out of there and found a safer place. The back gate was broken for months and when a new person comes to the front gate the person inside never looks up to see the gate. The new person at the gate was pushing the call button, but the lady inside said she didn't here it. I had to let them in after waiting for a few minutes. You need to do better as well as lower the prices. I have been at this location since 2016 and this is the worst it's been. I will never recommend us storage to anyone here in Castle Rock. If I do not receive a response, I will make sure I let everyone I know about us storage (via Facebook and other social media sites) and there crappie service and will start to look elsewhere for storage needs.
We were locked in because the attendant left the property without providing me with the pass code.
Fortunately we have a friend that rents a space and he came and let us out.
I reported a downspout that was swinging freely (not attached) and a week later the condition still exist.
The clerk was incredibly nice
Well I had to call corporate because although I visited in January specifically explaining I would be there at the end of March the attendance at that facility to give a call a few weeks before we’ll figure out what’s available and we can reserve that unit for you. I called a few weeks out and we discussed what units were available. I called about three days before to reserve one of the units, but I needed pictures to make sure that there is no access from someone climbing a ladder and getting into the unit from above. No pictures came then when I arrived the 10 x 30 unit that I was supposed to be able to rent was given up to someone else. So I was stuck in a 10 x 25. There was said to be a discount on that unit because the mixup, but I have yet to see that applied. I would
also like some follow up so I can be moved to a 10 x 30 unit and not be blown off as that was EXCLUSIVELY discussed since January and I was told it was available.
Incompetent. The office was empty. Another man kept calling to find so
Done to no avail. He went looking for an employee and finally left. I called several times, finally reaching someone who told me the manager was in the ER after an accident. I was u derstanding about that, but informed her that the office was open. She arranged for someone to contact me the next day at 10:00 to get my unit. Then as I tried to leave, I couldn’t get out, as I still did not have a code, which your employees kept telling me, “ just use your code”. Finally the manager returned-I called out to him to let me out, he walked into the office. So now I’ve been here over an hour and was pretty annoyed. I drove back to the office and he came out and let me out. The next day 10:00 came and went with no call, so I called to left my money back. I was told “yeah, our call center is not very good.” So maybe you ought to start there, but I would not recommend your facility. I wasted over a hour in the Office on Friday, and the whole weekend I intended to move into the unit, as I had to look for another place.
Very kind and attentive
Very straight and to the point. Very good experience
Overall experience was great. We had an issue with one of the units we rented being assigned to another customer, but the manager made it right and upgraded us to an inside unit at no additional charge. Great customer service as well.
Good except I had to jump through some hoops the first evening as the computers were down and I could not access the facility.
Gate code did not work. Had to go back in to get another one assigned. It didn’t work.
Wasn’t able to show proof of insurance so I was billed for coverage. Emailed proof the next day. New bill was paid and still getting charged for coverage. Stopped in to get it resolved and the manager, Aldo, said he needed to email district manager to get my account credited.
Not off to the best start.
I chose US Storage when I saw the promotional rate of the first 2 months at 50%. I was very pleased initially when I signed the contract to lease the storage unit. As I leased it on the 27th of the month, I didn’t fully realize that those last 4 days of the month would be considered the first month in its entirety, so after the 4 days I had to remit the next month’s fees. It is misleading as the promotion makes a consumer think 60 days. Other than that, I would recommend US Storage as long as you begin your storage at the 1st of the month.
The build up of ice and snow in front of the units is very unsafe. I had a lamp fall over and break because it was placed on the ice. I also slipped on the truck loading ramp due to the buildup of snow. Also the door to the unit is difficult to open and i usually hurt my fingers trying to slide the lock into the open position.
Great service, reasonable cost and secure clean location
Fast process getting set and friendly staff.
Great customer service and nice clean facility!
Great, friendly and helpful staff.
Excellent service. Nice follow-through.
Unhappy
Very satisfied Patrick was fantastic
Was happy with my experience
Knowledgeable, courteous, helpful
Everything has been smooth and professional.
Excellent customer service!
A few problems with the gate but your onsite manager is very helpful.
It was quick and easy. Friendly staff and always helpful. Great facility too
Amy was amazing and so very helpful.
Amy is just the best! She is so flexible and always ready to help with anything!
It was great the woman at the front desk was on top of everything very helpful and knowledgeable and personable
Fair price and great friendly service.
It was great, thank you for taking such good care of my items in storage!
It was great. Online reservation was ready and the office staff was friendly and able to answer any questions.
Awesome service Amy rocks
Very easy to rent. Space was clean.
Amy was very helpful
Great!
Amy was very helpful. Great customer service.
Staff was very friendly and accommodating.
Absolutely a caring experience Amy Brent is so good with her customer service skills she is rated a 10
Awesome service at Castle Rock location
I went online and signed up with no problems. The staff at our facility has been awesome. I would use them again and refer them to my friends.
Norm H.
Amy was great to work with!
I had asked for information regarding renting a rv space. I was informed when one came open. You are higher than my last storage space but the proximity to my home is why I chose US.
Good. On my move in day could not get in gate and had moving company in the payroll. New manager came back from lunch within 5 minutes to take care of it
Thanks. Donna Keifer did an excellent job for me at the Castle Rock location.
It was great!
Very good help.
Idris was great. Very professional and friendly. Made it very easy to rent a unit.
Wonderful, I stored my RV with you, and just recently reserved a small storage and the front desk was so very helpful.
Great customer service and excellent storage facilities
Great. Easy to get access easy to leave. Still would hope they get the gate thing figured out or fixed so we can use our original code.
Property manager Mikal, very helpful and courteous. Made the process nice and easy help me with all my questions.
They have been great all around. From customer service to the actual service site. Everyone was helpful, friendly and able to help me have a smooth process! Mikal I believe is her name was who worked on site was kind and helpful and had a positive and caring attitude and also very friendly!
The lady at the front counter is amazing!!
Mikal was awesome to work with.
Ggf
Very good customer service for both rentals. Would have preferred 2 xl climate controlled but hard to get a space.
Positive experience overall. Would recommend to others.
Mikal Antwiler is awesome!!
Great experience, great customer service. Excellent location and facillity!
Everything is great. We’ve already taken this survey though…. Seems really weird to get it over and over again acting like I didn’t.
Service was excellent.
Great
I would highly recommend US Storage. Michael is amazing and so accommodating with your needs. Grounds and units are very clean and neat.
Fair. The entry codebox did not work for at least a couple of weeks after I first started using it. Customers had to use the high-level one made for trucks.
Fantastic
It’s been great so far! The manager is very nice and helpful. The unit was clean when I moved into it. I feel like my belongings are safe.
Your staff is very friendly and helpful. Your prices are just a bit more expensive than expected and higher than comps in the area.
Friendly, competent & very helpful!
Mikal is awesome. She makes you feel safe and assured that your possessions will be treated as if they were hers.
Excellent - Mikal is OUTSTANDING!! She is so professional and caring. **Give her a raise**!!
Great
Location Info
4395 Regent Street
Castle Rock, CO 80109
(303) 766-2362
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