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Self Storage Westminster
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About This Location
Office Hours
- Mon 9:00am - 6:00pm
- Tue 9:00am - 6:00pm
- Wed 9:00am - 6:00pm
- Thu 9:00am - 6:00pm
- Fri 9:00am - 6:00pm
- Sat 9:00am - 6:00pm
- Sun 10:00am - 5:00pm
Gate Access Hours
- Mon 6:00am - 7:00pm
- Tue 6:00am - 7:00pm
- Wed 6:00am - 7:00pm
- Thu 6:00am - 7:00pm
- Fri 6:00am - 7:00pm
- Sat 6:00am - 7:00pm
- Sun 6:00am - 7:00pm
Features and Amenities
-
Free Move-In Truck -
Drive Up Access -
Climate Control -
Passenger Elevators -
Electronic Gated Access -
Video Recording -
Moving Carts -
Alarmed Unit -
Kure It Certified Location
Facility Description
After searching 'Self Storage Westminster' you found us, US Storage Centers. Welcome! Our self-storage facility here in Westminster, California has a large selection of storage units ranging in size from 4’ x 5’ up to 12’ x 35’, and climate controlled storage units are also available. The facility is a structure built with concrete and steel. Each storage unit has a steel roll up door with an alarm. This modern property is clean, well lit and the aisles and storage unit doors are wide, making for easy loading and unloading. Both indoor and drive up storage units are available. Large elevators and large flat carts are available to make your move easier.
All of the lights inside our facility are on motion sensors. Most of the other storage facilities in this area have light timers set at either end of their hallways, and folks at those locations are often left in the dark within a short time.
Easy Rental Options
Rent your storage unit online or over the phone for a quick move in.
Not ready to rent? No worries! Reserve your unit now to lock in today’s special discount.
- Month-to-month rentals
- No credit card required for reservations
- No deposit required
Facility Features
24-hour video recording, keypad entry and exits, and individually alarmed units are just part of our package. We also have wide gates and tenants must enter a PIN when accessing the property. Each storage unit is individually alarmed, and the steel doors have cylinder locks.
Professional Managers
Our team has nearly two decades of experience in the self-storage industry. We love to take customers on tours of the facility to show them the storage units. Most tenants have a lot of questions about self storage because they haven’t used storage before, and we’re more than happy to help our customers find the best solution for their needs.
Not long ago, we received a call from an individual looking to store some of their company’s inventory. She said that none of the other storage companies she called had enough room for a semi-truck to access the property. We told her that the truck would easily fit on our property and that we had some easily accessible 10’ x 30’ storage units. The customer was pleased with our facility features and decided to rent the storage unit. When she told us more about the inventory they needed to store, we recommended reserving a second storage unit to fit everything, and it turned out they did need the extra storage unit when the first delivery arrived. The customer has thanked us numerous times for making their move super easy.
Convenient Location
The major cross streets near us (we’re located on Edwards Street) are Westminster Boulevard and Bolsa Avenue. We’re located next to Best Buy and Westminster Mall. The 405 freeway runs along our northeast border. Westminster High School, Buckingham Park, and Willmore Elementary School are just east of us on the other side of the 405 freeway.
Forms of Payment
Paying your bill is easy. We accept cash, checks, money orders, Visa, and MasterCard. You can also pay online through our client login.
Facility Products
To help with your move, we sell boxes (sized small - x-large). We also have wardrobe boxes, packing tape, tape dispensers, mattress covers, bubble wrap, picture moving kits, disc locks, and brass padlocks.
Free Move-In Truck
Customers can use our free move-in truck which features a built-in ramp and tie down straps. You get the first 50 miles free of charge. All you need to do is reserve a time and day to use the truck.
Our Community
Westminster was founded on shared ideals of cooperation, industry, character, and temperance. Things aren’t much different today, except today you can find a drink whenever you need one. Three out of four isn’t so bad. Our ideals of cooperation between business, government, and volunteers even caused us to be named an “All-America City” in 1996.
Amidst earthquakes and floods, Westminster has stuck together through it all. Our cooperation in the midst of tragedy must be obvious to everybody, since when 40,000 Vietnamese refugees were looking for a place to settle, Westminster became their choice. “Little Saigon” in Westminster is now the best place to get a great bowl of Pho (Vietnamese noodle soup).
For nature lovers, Westminster is right next door to Seal Beach National Wildlife Refuge. Monthly and special tours are available that allow you to enjoy the refuge without disturbing the wildlife.
Call our Westminster self storage facility at (714) 941-0714 or reserve a storage unit above.
Customer Reviews
Good
I waited for over an hour when i did everything on line so that my wait would be minimized! The gentleman that finally checked me in was out of hand rude!
US Storage Centers
November 8, 2024
Hello Andrew, thank you for your feedback at our Westminster facility. We apologize for the delay you experienced during check-in and for any negative interactions you encountered. We understand how disappointing this must have been and appreciate your patience. Please email us at [email protected], and a manager will follow up with you directly.
Steven was excellent to work with and the facility is very clean!
Great
I’m happy with my overall experience at US Storage. I would like more emergency numbers posted like the one on the main gate to come in.
Your service is good & I like it . Thank you
Steven was thorough and efficient. All went well.
Great!
Great! Went well an Larry and Jay were very helpful. They took their time and explained things clearly. Showed us some units. Offered soft drinks and when all was done I had a new storage unit and an upgrade. Thank you.
I will say this…LARRY & JAIRO were the most accommodating and professional employees we have ever had the pleasure of working with at the Westminster location… I have had the WORST experiences over there and would prefer to forget them…BUT WITH THOSE 2 you may actually redeem yourselves… here’s a special shout out to both Larry and Jairo…THANK YOU SO MUCH!!!!
Very easy going experience. Larry was a huge help with finding a unit that was the perfect size with the best price
All our questions were answered. We are very happy with our experience at this storage center. We have three units here.
Steven was very helpful and I like that the facility was clean looked good.
Great
great
Very professional
Thank you for your help
Storage personnel were professional and courteous. Office and property were clean. Security is great.
US storage is one of the most professional, easiest, no nonsense storage places I have ever used. Thank for doing honest business 😊
Very secure storage place
The person I talked with was great, it was almost closing time and he was so patient and kind.
Very smooth and professional
Great customer service.
Very friendly staff and good pricing
I did not like the fact that the security gate code was on the right. You have to actually get out of your car to open and close the gate. How stupid is that? It’s the only storage facility I’ve ever been to like that.
You really need to put the keypad on the left so we can access it from our car.
The manager, Steven is indifferent. He does not make you feel like you are wanted there. It’s like he’s doing you a favor just to help you.
There should be cameras in the hallways.
You claim that the facility is alarmed. Not really. Because unless each unit hits its’ code each unit is not alarmed.
I had a unit unit like this in Hollywood and felt extremely secure.
I don’t like the fact that you can get into the storage facility without putting your code in again at the entrance door to your building and elevator.
I was told even if an alarm goes off, they don’t even check it till the next day. WTF?
I decided on this facility because it was close, it was clean and seemed well taken care of. Also the other facilities I went to I did not care for.
Also price was a big factor.
And if you do a bait and switch and raise my rent in three months, I will move out.
Very friendly and great size units.
Excellent
It was a nice easy experience
Just know that I was Very happy and pleasantly surprised how Wonderful some responsible clean efficient storage companies can be it's so nice to be back I learn my lesson. Steven the manager at the Westminster units was wonderful thank you thank you and thank you. Lady A.
Space is good. But office closed twice on day I was there. The will be back does not cut it. Came back and new time to wait. You are saving on help versus customer service!
My experience was bittersweet. I arrived to find the office closed during open hours. I believe this was due to the fact that only one person was on site. I found that the number of carts was insufficient to service your customers on site. The directions to find your unit were below par and confusing.
I recommend that you have more than one person on site so that each can take breaks as needed and required by law, that the maps on each floor be updated and that the carts be increased for customer use.
Facility is well lit, well kept and well maintained. The staff are polite, helpful and accommodating. Steven, the manager is friendly and knowledgeable about the facility. This young man was a pleasure to work with.
Poor experience. I had put in a reservation for the truck 4 days in advance. When we went to get the truck there was no reservation for me and they had rented the truck out to someone else. And did nothing to help accommodate us. Leaving us to scramble to find a truck rental elsewhere.
Great, good customer services.
So far so good thank you
Great
It was great
Very good
Great.
I’m very happy
So far so good.
My interaction with your site manager, Steven was so unpalatable that I decided to not move in. He had zero regard for what had been agreed upon with the sale persons that had helped me over the phone and who had made notes on my account before taking payment. Steven said my refund would be issued the day of 10/22/23 and it still hasn’t been refunded. If it isn’t refunded today I will voice this portion of my negative experience on Yelp again. My paperwork was never processed so I do expect a full refund. If I am to receive my full refund before EOD I will leave a favorable review about how US storage’s upper management stepped in to repair what a despondent employee had provoked for no logical reason whatsoever. And I do keep my word as a matter of honor.
It was great! Steven is very helpful. Any and all questions were answered. And he’s just plain nice. It was a rough day moving in the hot weather, it’s refreshing to see good customer service is still alive. Thank you!!
Very positive. Everything was ready which helped get the job done that much sooner.
Good
No issues very easy process
👍
Awesome
We have just moved in. The moving in process was easy. Staff was friendly.
Fast customer service , helpful and professional.
Walking in the the first thing I noticed was the clean facility and the organization. The manager was very friendly and helpful with any questions we had. The storage unit was clean and the hallways were spacious and love how organized it looked.
It went well. In person communication was much better than phone communication.
I wrote a yelp review. We were 6 min after 6. Guy on phone who I paid told me it was open til 7. But Indian man at desk wouldn’t even give me the time of the day. Like he is a robot. We need to bring back customer service to this country since the plandemic
Service representative was professional and friendly...
I am not happy about the "protection plan fee" since i am currently paying a separate renters insurance fee. I signed a contract with US storage for $50 dollars a month, and afterwards was told i have to pay $70. It seems this is just one more clever way for a corporation to steal money from hard working people
I am ok everything is good to many thinks to follow but I think that is good
Good
Thinking outside the box win-win situation for both of us if you could sell me the cylinder locks at wholesale I will replace them when Home Depot delivers them June 26th. Or I can order Amazon Prime and replace them for you for a loan of three cylinder locks for three lockers. I will be happy to buy wholesale since they only cost under five bucks and I will rent a total of five if not more storage units from you. Give me a discount to make it work since I don't have time to fool around I really have to go back to my client tomorrow at noon so as early as you can call me and communicate with me I can have my friend and myself reorganize the storage units so they will have a lock on them. Or other option you can let me use your latch so I can use a conventional lock without the cylinder as you do yourself. Why should I bear the expense when you want to make money which is your right but I have the option to save money also until I get my own. It's up to you I won't have a day off next week unless it's an emergency. Leave without pay is not an option 88 year old man cannot walk to use the restroom and his irritable unable to pee. Waiting Dai 714-686-6942
Good
I feel robbed, and cheated. I feel like I should have been given another chance.
It's really good , Employees always there to help u, place are clean, and gave me all the information i need!
I am very pleased with my experiences this far. The office staff was extremely helpful in sitting up my account, in showing me how there locks work and helping me learn how to use the gate entry & exit system.
Amazing customer service
Great interaction with the onsite manager, Stephen. I feel treated very well with outmost respect and given all the facts to make the right decision about my storage needs.
Not well at all the person working at the westminster us storage on Edward's Street in California would not say about getting a refund back to my visa credit card and took all three of the keys from. Me I paid up until the end of July and I hot the US storage in early April I called the center and they said I would get my money back but the man told me nothing at the westminster us storage and was really rude.
Well everything was fine except the unit I rented was not swept and clean and the moving truck that they had ALSO was not swept and cleaned ...
Outstanding customer service!
Great experience both getting and using the unit. Also good options online to reserve a unit that fit what we needed.
Stephen and Chris are awesome.
Thanks so much to both
Helpful it was good
It was good very friendly and thorough
great
Staff very courteous and helpful. The units are very nice and clean and the ac is a bonus! Would definitely recommend!
The elevator didn’t work and the code I got also didn’t work. Bad service after i tried calling for her. I regret singing up
I felt very welcomed. Steven was very accommodating and he answered any questions I had. He was friendly and made my experience very easy.
Well I paid for my storage unit online and was told that I'd be able to use the truck and get my unit on November 10th but when I went there they were closed. I wasn't able to do either one and that was the day I wasn't busy. I wish there was more coordination between the store and the call center. The experience with Jason when I got the unit was very good though.
Good
Great
It was really easy to get a unit rented online. The employee that helped me was great when I had to go in to finalize and I like the location and I feel it's secure.
Good service, friendly, understanding. I the only thing I would like is for the broken lightbulbs to be replaced in front of my unit because it gets dark in there without the two bulbs being out of service.
thank you.
Every time we go to the storage there is no one in the office when we need them. The last time we were there at 11:30 am. The carts were locked up. There was no one in the office when we went to get the key so we had to carry all of our things to our storage unit. This happens every time we go there. One time was at 1:00 and we waited until 1:30 but no one showed up even though we had an appointment for 1:00. Maybe you should put your lunch time on the card and stick to it. It seems to be different every day.
Climate control isn't cold enough. We work out of our storage unit. And carts are usually locked up after office hours and in the AM the storage opens up at 6AM & the employee doesn't get there til 9AM. So you can't use the carts
Everything was smooth and simple. The clerk was friendly and helpful.
Great so far. Thanks
First I reserved a 7x15 and moved in, I came from a 10x10 100sf. A 7x15 105sf.well my things do not fit into the unit, so I checked, you gave me a 6x14. 84sf.i need a 100sf and this is messing me up because I have to pay my other storage because I cannot fit it in a 6x14.i have no where to put my things.
The second issue is I have asked your onsite manager to give me a copy of my contract that has the second address name and phone number. Before I initialed the contract isaid I want to give second address he said he will do it afterwards, he said the initials in question are for the section above being correct. Okay but it isn't that box is for voluntary not giving 2nd address. He asked me for the info I gave it . Well I'm still waiting for a contract with all that showing . At this point I have no rights under self Storage act. I need these issues corrected
Respectfully Travis
Great people great storage great price.
I like the company in general but the young man that is at the front desk is rude and unprofessional towards customers. Every time I’ve been in, he acts like I’m bothering him.
This place is AWESOME 👌!!!
It was good for everything!
Great
Very kind people
Steven was extremely helpful when I first signed up and again when I arrived a few days later with my load to store. Was a pleasure working with him.
Good customer service
It was good
Steven did very good job at Edward us storage.my name is Tyler Nguyen c3048.I really love to put my stuffs here
Very good
Rain and Steven where great! Got my storage unit the day of!
It was so easy to make an appointment. The people at the storage in Westminster are very nice. Rain showed me the storage unit and went through all the paperwork and was Efficient and friendly.
Excellent service, polite
Good. Skills.
The customer service (Rain and Steven) are great, we have had a good experience.
Thank you
people were very nice an d helpful
I rented there for 11 years and liked it.
Your system is slow to giving the code for opening the gate. ( 2 days waiting time). Not great customer service. However I will introduce to my friends about ur storage because your price is good.
I had a excellent experience Steven the on-site manager answered all my questions
Good, Rain called me ahead of time to let me know what time I had to be there, and had the best customer service when I arrived. He made sure storage unit was clean and brought us a bigger cart once he seen how much I had. Besides no 24 hour service to storage unit, it’s wAs great experience
Yes its a good storage space and place.
Everything was great. Melissa was a true professional. So far, so good. I like how the code is attached to an alarm! I start moving things in tomorrow so I’ll let ya know if anything changes.
Very simple and easy.
Melissa was very helpful and friendly. She answered all my questions before I could ask them.
Great 👍not a problem
Honestly super friendly Melissa was so awesome with me !! And so was the phone representative that answered my call she was super informative and really did a great job recommending me a storage unit!!
What can I say everything perfect
The gentleman at the front desk was very helpful and I was there to get my unit at the very last minute before closing but he was still very helpful and I appreciate that he took the time to wait for me! As far as the unit goes I would definitely recommend this location! It is always nice and clean and my climate controlled unit is nice and cold! Thank you US Storage!
Excellent, staff was nice & helpful. Great customer service.
I have been having great experiences with your location & especially your staffs: Kevin and Melisa. They have been very helpful and caring & act quickly what i need during the move.
I will definitely consider to refer all my friends to your location.
Thanks again for having such caring & responsive staffs.
Excellent experience, staff gets a good star.
Kevin was great to work with and very efficient. He provided great customer service even when multiple people came in at the same time.
Great service from Kevin! He did it in the fastest way as possible.
Management was very professional and informative, while also keeping a great professional sense of humor during our walk through and signing process
As you might know or not this is my fourth storage in 3 months do not like the other storages not because of me but because of them I do like this storage I like the people here that run your storage very polite and considerate I can see me using a storage for years to come thank you very much
Kevin, Melissa and Rain have always been most helpful. They make a most positive impression of the Westminster, CA location. Facility is always well kept, clean.
Had a good experience with US storage centers good customer service excellent satisfaction Very nice and polite very nice environment really helpful help you walk you through the process I recommend you guys this place if you need extra storage thank you again US storage centers
I feel the storage unit and the whole location is a great choice. I checked a lot of storage companies and this was the best.
Great!! Easy process, beautiful secure facility and excellent customer service !
It was all positive, Kevin helped and it was obvious he was extremely experienced. Very knowledgeable, customer service oriented, friendly, professional and is truly concerned that the customer is satisfied and understands the contract. Very refreshing experience after having a horrible experience with public storage. Thank you Kevin, I appreciate your help and hard work.
Kevin was amazing! He went above and beyond to get me settled into a storage unit!
Excellent. Kevin was very friendly and helpful. Went above and beyond.
The best
Good.
Great. Easy to set everything up!
Very warming welcoming and helpful.
It was pleasant..TY
Excellent service .
Easy signup,
Only after I’m in do I think it’s major dusty in the building ..
Coming from south coast as tired of certain staff making it useless to peruse any new options .numerous attempts made.
I just give up . Customer service is optional after u sign up.
I know I see this all the time with staff living on properties,spoiling them .
Again can’t use them for customer service .and support is no joy after Nuer attempts.
I got a unit ok Here
But the overall dust is nothing like south coast clean .
This location need to serious cleaning . Not for staff to do.
Otherwise I would be happy but the dust I get to keep is too much.
Melissa was very pleasant and knowledgeable. It was a pleasure arranging my move to this facility which looks very clean and secure. They even offered a truck to assist me but wasn't able to coordinate that. I'd definitely recommend US Storage to others looking for these things.
Great experience with Raul! Friendly, helpful, patient, accommodating. He was superb at answering all my questions.
I thought I had to get a larger unit after signing a lease for an 8 x 10 unit. I was in a panic when I called about it. But Raul contacted me straight away to let me know what options I had available to me. I didn't need it after all, but he followed up with me with regards to it. He also followed up with me to make sure I sent in my proof of insurance so I wouldn't pay extra for the storage unit. The follow up is so appreciated as I've been busy juggling work, as well as the move. But Raul called repeatedly and I so appreciate the attention and effort he took!
Please keep up the great service, Raul! I couldn't have asked for a better experience.
We’re at the Westminster CA location. Very positive experience. Melissa did a great job in switching us to a larger unit from one that was in another building to one very close to one we already had. Made it very convenient! Thank you
Very happy with my interactions with Melissa and response by Kevin. Very smooth opening.
Its clean and secuty area
I've been working like 27 days in a row. The owners of the house i'm renting just sold the house. So i came to US Rentals not looking forward to having torent a unit. But the lady who helped me was so pleasant and encouraging it picked up. And she showed me around answering all my questions it seemed like i was in & out. Very happy w/ the service
Satisfied with the service. I recommend access codes be changed by client, not employee
Kevin, was awesome. Took care of my needs and did it in a kind, understanding, professional manner.
They are very kind friendly
Great.. Customer first!
That experience was great the customer services was good and I found that space that I need it
Fantastic. The personnel in the front office are Honest,friendly,and helpful . A pleasure to have met them . And the storage unit has worked out great
Helpful courteous friendly above and beyond help
Let me use a furniture dolly let me use a truck for two days would not have been able to do it without them highly recommend using the storage facility
My experience was really good
Mr. Kevin was extremely helpful, I appreciate the help and advice he provided. Great worker!
Kevin was very thorough and informative when signing me and my husband up for a unit. He had crunched all the numbers and had the final cost and guidelines ready to go over with us before we even checked the unit out, which was refreshing! We even threw a wrench in the works and ended up renting an additional unit. He handled our request without a hitch and got us a great deal. Even when the computers system started giving him trouble back at the office he didn't let it stop him from getting his job done! He handled the roadblock with professionalism and we were out of there within 25 mins with 2 new units ready to move in:)
Kevin @ The Westminster location was completely awesome he was on top of everything walk me through the entire process very professional very courteous was the number one reason I went with the facility
Good
I’ve been renting here for over 6 years for one reason or another. Always helpful and professional.
Kevin Paul was really helpful and answer all my questions I had . Gave me a great deal thanks.
Great service that’s all I ever need
Kevin made it very pleasant excellent manager from the phone call until we're in the storage you are the best
Great
I was Comfortable, felt welcomed and was explained in detail answer to my questions and due to the customer relations and my feeling o being iimportant I had felt i was to us storage becoming a customer i had no concerns thank you
Good location...except one building hallway smelled like pee.
Friendly and helpful staff.
A nice pleasant and efficient experience.
Kevin was most helpful and polite.
Great! Friendly helpful people, nice secure and clean facility.
Easy and the staff is very friendly.
Jeanie is very good and very accomodating.
It was a good experience. It met my needs.
Great
My experience was absolutely wonderful. Kevin is the best at his job and had me moving into my new unit in no time. It was the fastest I have ever rented anything and one of the most entertaining times I've had. Kevin is a real asset to your company and you should feel lucky to have him working for you and not your competition. Give the man a raise!
I've rented a storage unit once before. It's very clean, paperwork is fast and customer service is excellent. The price is affordable and they have boxes and everything you need for storing..
My experience was a very positive outcome. Customer service was “spot on”
Very clean facilities (Orange and Westminster) and VERY friendly and helpful personnel. Thanks!
I’m satisfied with the customer service, the cleanliness, and security of this facility.
I’m also a long time repeat tenant
It was absolutely one of the best times I've had renting a unit. William was amazingly quick with all the paperwork and got me back to doing what I needed be doing in no time at all. He even let me know about a great deal on a bigger drive up unit that I couldn't pass up. He is wonderful with people and a true asset to your company. Keep him around and give him a raise!
Your customer service counter person was very helpful and informative and attentive to my needs.
It was pleasant, Kevin was very knowledgeable, it was fast and I made my decision about what unit I needed feeling good about it.
Kevin was very knowledgeable and helpful. The whole transaction was quick and seamless. Give him a raise!!!
It was an all around good experience, but I originally rented a 10 x 10 but it was 8 x 9
I was extremely impressed by the level of customer service provided to me over the phone and in person. I met with Kevin and he was most helpful in answering all my questions and took the time to negate all my anxieties about the size of the storage unit I would need by personally showing me all the units available to me. This was the easiest and hassle free process in my entire move.
What stood out most was the level of safety he practiced while dealing with myself and all visitors to the office during this pandemic. He implemented all the protocols listed on the company website & posted signs in the office.
I would recommend this facility to anyone without hesitation.
Staff was great and helped us make the experience easy.
Great, very clean facility. Good price.
Internet. Staff was very friendly and helpful
great! - Quick, easy, painless...great value.
You guys are great
Awesome!!!!!!!!!
Very good
Great
Very good
Very good customer service. Very friendly and helpful.
Time was taken to show us several units and make us feel like we were important. Would recommend.
Kevin, the local manager, was friendly, answered my questions, and very helpful in viewing the property and setting up the contract. The property was clean and I saw no evidence of bugs. I had been to two other locations of public storage and nicked them due to attitude and lack of cleanliness.
I work with executives, in a customer service related position. Subsequently, I am sensitive regarding the service I receive. I was surprised by the exception service I received. It was far above what I would have anticipated. That is an amazing statement to make, at least for me.
Thank you!
very good
Your staff has exceeded our expectations. Please keep up the great work.
Good.
Berry helpful and friendly
veyr happy with the unit wish your hours were 24/7
Friendly and helpful staff.
I feel in the family thanks for helping me with my needs
Extremely professional and helpful.
I’m very happy. I can go home knowing that my things are secure and safe and I would recommend friends family to go there this is my fifth time using US storage and if I need it again in the future first place I’m coming to.
Thanks US Storage 👍🏻
Everyone that I’ve needed assistance with has been understanding, kind, resourceful, and fast when it comes to concerns and issues. Great communication between the storage co and I. I’m very appreciative of both gentlemen there. Always there for me when I need them. This will be my third time using them.
Thank you guys for your amazing customer service sincerely means the world when someone’s life is back in boxes. You make the transition seem less.
Excellent
William was a great guy to work with. I liked the free usage of the moving van. Premises were nice and clean. Good experience so far.
Nice Job
A very nice clean location. Sales rep, William Hunter was very helpful. He answered all my questions. Also, was professional and had good communication skills. He had excellent customer service skills. Based on this positive experience, I would definitely recommend this location to a friend or family member.
Good experience
Kevin , william , and rest of staff very professional and have taken care of my storage needs. I believe they should recieve a raise in their pay due to their achievements.
Kevin was great!!! He made the entire process easy.
Kevin was extremely helpful. I apreciate the ease of renting a storage unit.
Kevin and the team are awesome. Great customer service!
Kevin was able to help with with my questions very helpful, put me in a space that I needed!.
SO FAR THE EXPERIENCE HAS BEEN GOOD
EXCELLENT SERVICE
I feel good zboit_my storage unit, and the friendly team. Thank you
Your staff were excellent! Very happy
Thank you William and Kevin ! I am very happy with the service and I like the security of the units. William and Kevin went the extra mile for my unique problem of having to rent a second unit because my movers did not do a proper job when putting my items in the first unit.
Efficient, friendly and explained the Company's expectations.
Your manager, Kevin, was very friendly, generous, and knowledgeable. We appreciate all his help and awesome customer service. Keep up the great work!
Kevin was very nice and helpful
very nice people,great prices,and treated fairly.. I was supposed to be reimbursed for a lock but didnt but overall process i liked will use again
I have only been there for a few days but so far they have been absolutely great 😊. They were so helpful when signing up helped me with plastic bins for my stuff gave me a great move in deal and for 4 months after. I couldn't have been happier. Thank you guys!!
Great customer service wonderfully helpful staff and the storage facilities are very safe.
William was great great at getting an additional unit for me.
Great location!!Great facility/service!
I have been with US Storage for quite some time now. Kevin is very knowledgeable and helpful with any info on the space that I’ve needed for my “Stuff” to be stored. I have never experienced any problems with the facility or my belongings. Very safe and secure!
Great interaction Good value. Excellent experience.
I worked with William to help me find a unit with the right dimensions. After locating the perfect units then Mgr.Kevin worked out the details. I appreciate the time and effort they put in too keep me as a customer and not having to find alternate storage. Thank you for a job well done...Alan
Kevin was extremely helpful when I needed storage. He was thorough with letting me know the rules and regulations. The facility was clean and organized. I feel okay about renting there.
They were very helpful, the storage are very affordable and clean.
The manager, and also the person that I was spoken too on the phone and in person, they were all very nice and helpful. I’m very happy that my daughter found them, it’s inconvenient and not too far from us.
Thank You very much .
Aloha
Edna Gantt
Great, very helpful!
Great fast service and very organized great staff very helpful for my first time experience
Kevin & William were great! Willing to go out of their way to accommodate our needs, very understanding, patient & personable.
I can’t say enough wonderful things. They also have an organization that donates for a good cause.
Thank you so much!!
So satisfied with US storage this is my fifth time back. They fulfill my needs every time and very clean secure well lite at night safe couldn’t be more comfortable with my things there.
Excellent experience. The staff was very helpful.
Top notch
Will did a great job. The free truck Made our move so easy! Fantastic customer service. Booking online was a breeze!
Service was excellent and storage units was easy to access and clean. I feel 100% safe here.
William was very helpful. Even came in early on the day that I was going to use your truck move in the items that I am using your storage for. You have very good staff.
We received great service from William on our visit. We came in an hour before closing and he was in no rush when helping us. He took his time to make sure that the unit was going to be the right size for us. He had great customer service and was very personable.
Very professional very helpful and the facility looked very clean and orderly.
They are the best
William was great, he offered us something to drink. He was very friendly
really happy to be a member of the family - still
Came to the office - last week - having financial problems - big time
William was the Best !!!!! he helped me out - and made the experience the best
still a guest at the storage US - in Edwards Westminster thank you
thank you to William at your office - he gets a 10 from me !!!!
Thank you a happy customer for years to come
Thank you again - William in the office "The Best"
Michael
Fast, convenient and very close by. The whole process handled very professionally.
Everyone has been very helpful. Angel walked us through the process and has been great to deal with. She made the process simple and painless.
It was absolutely great ! Angel and Kevin we’re both very professional and attentive to my needs.
Angel and Kevin thank you !
They were very professional went out off their wwayto help me with my needs very clean facilities will recommend to all family and friends
Very friendly and helpful
Angel is the best. She’s very helpful, easy to talk to, and explains things very well
It was the most positive experience I've ever had with a public storage company. I'd highly recommend US Storage to anyone who was looking for additional storage away from their home.
Thank you for making something that tends to be stressful such an easy and pleasant experience.
It was such a fast and easy process. The lady that helped me was incredibly kind and accommodating. She made it truly a pleasant experience. Thank you!
The staff is very nice well knowledged and went the extra mile for me also love the free truck rental if you need some store something u.s. storages number one
nice receptionist
Great, the girl who help me was awesome, she explained everything in detail and was ver friendly and professional, unfortunately I don’t remember her name, but is the blond girl.
Kevin was very helpful and professional and facility were clean and well kept felt great putting my stuff in storage
Friendly and helpful staff, clean, secure and well-maintained facility with multiple size unit options.
The staff was very friendly and helpful. I've rented here before and it's always been a great place to store my things. I have recommended you to my friends.
Angel is fantastic!!! Hard to find even good help nowadays but you have a rock star!!
My experience with this company was excellent! From the initial phone contact, where everything was easily set up, to the follow through regarding paper work and seeing the location of the unit. Angel in uniform, conducts her self in a professional manner assuring me I will always be treated well. The place is clean and fresh through out with carts and a truck to use to make the moving that much less burdensome. I am so happy my belongings are under this company's care. Thank you.
Excellent. Staff was very knowledgeable, polite and friendly. Facility was very clean. Fact that storage areas have sprinklers was a big plus. Security is also excellent.
Without prejudice, I love this facility, it's clean, great access, staff is very attentive to my specific needs and the manager Kevin couldn't be any nicer to myself and other storage clients. I would recommend this U.S. storage facility for anyone who is looking for a clean, easy accessible units reasonably priced (keeps the rift raft out) and a well informed, knowledgeable managerial team, look no further. I'm a satisfied customer, thank you for the support. Without prejudice, Lyle Lint Plumbing, inc.
Fast and convenient
Having rented a space before at you location - approx. 8 years ago - was very happy with your place * I needed a small storage place this time - but 5 X 5 was the smallest available * - would have preferred a smaller unit - but your place is good location - and very clean
a 4 X 4 would have been better fit for me .....and cheaper too
your place is a little more expensive ......than surrounding storage places in the area ......
Easy and perfect!
Friendly and courteous. Very helpful. They made my experience much smoother. I like the convenience of moving truck and storage.
Louis was helpful and very knowledgeable, he made my upgrade a good one.
I’ve been using a storage for a few years and recently decided to move in to a larger unit. Louis Zuniga in the office was very helpful, efficient and effective. Really enjoyed working with him.
Great service
The storage is very clean.
We had a great experience working with Kevin. We came in not really knowing what we needed and he found the right storage and space for us. Thanks again Kevin !
My experience with this facility is good. Kevin is professional as well as his staff. The property is clean and well maintained and has sufficient carts for any type storage needs. Parking is a little tight for loading and unloading during high traffic times but is sufficient as well, most of the time.
2 thumbs up!
Everything was great .
I had a great experience with the administration, Kevin and Luis, and the girl too! who made sure I was comfortable with my storage unit.. It was nice to have the truck available to me at last minute and be able to save time and cost as well. Thank you for the great service.
The facility is clean, staff are polite and friendly. Others renting storage units have told me that this facility is quite safe, which is good to hear. Other renters have also been polite and courteous. On occasion, I have not been able to find a moving cart - my only complaint so far. I would certainly recommend this storage facility to others.
Kevin was fantastic!
Never had an issue. Used them 3 times and each time was easy and affordable.. will definitely use them again in the future when storage is needed
The facility manager and staff are very organized and kind for their services.
I enjoined relationship with them . I am highly recommendation to other who seeking the service.
Thanks.
Great facility. Friendly staff and the property is always well maintained.
Great customer service, always a very clean place, great location and very very helpful in assisting with determining size of unit best fits our needs.
thank you
Customer service %100 there for you nice and clean your do recommend this place and the price is right
Very friendly personnel. Was a nice experience dealing with the office personnel
Great service!
this is my 3rd time using US Storage over the years. have never had a bad experience.
The service Mgr. was very helpful with full explanations on any request I had. Other storage centers recommended US Storage. The Mgr. helped make our day very productive & saved us much time.
It was fine. Cost a little more than I was originally quoted but not a big deal.
Clean facility and helpful friendly staff
Kevin is an excellent manager. I enjoyed working with him
Great. My first and only time renting a storage unit.
Ana is very helpful courteous smiles respectful clean sorry had to add this last one compared to other people i had seen throughout that day they honestly where not presentable and had a smell. The storage is very clean. Thank you for all the help we where given.
such a good experience! Kevin was SO helpful and friendly and very thorough 😃 I would definitely refer friends and family!!
Kevin was awesome! You guys were the only place who let me unload from a trailer into my unit. I appreciate y’all. God Bless.
All went well! We needed a bigger storage and all went though smoothly.
My experience was a great one. Always so friendly and helful. Highly recommend this location to anyone. Very affordable
Ana did such a great job in helping us find the right storage unit. We had visited a couple others but after meeting with her and seeing how clean the whole property is, there was no doubt that we would be choosing US Storage. Ana was so friendly and made sure to explain all the details. We will definitely recommend all of our family and friends to this location.
Was nice 👍
Our experience with you was very good and would recommend you to anyone who needs storage.
And look forward to using you again in the future.
I received excellent customer service from each individual I came in contact with. Overall, I had a very positive experience.
Clean, professional, and great customer service.
I wish my monthly rate was what I got quoted. That’s not good business practice.... Quote a price and honor it. Include ALL the hidden fees upfront
It was great! I even saw how Kevin treated other customers like friends and family. we felt included as well.
Great experience. Everyone is nice and friendly. They were very helpful taking time to answer my questions.
.
Great experience from Kevin. True professional!
Good however I did have a break in that would have been prevented if buildings were locked at night. I probably would not have rented a unit there if I had known that those doors were left open overnight But the management and employees have always been awesome
neat,clean storage and one girl work there. she is a super, very helpful
Kevin the manager was very engaging, friendly, and informative.
Your representative on Saturday was wonderful, very helpful and provided the best service that I have ever had in 3 years using this storage center.
Great customer service. I met with Anna and she was amazing.
Anna is wonderful!!! This is the 3rd time I have rented here.
The service was great, and Ana, who signed us and closed the account was excellent!
Will use US Storage again!
Kevin was so helpful and accommodating. He's so friendly and always welcoming whenever I visit the office.
Only complaint.........the manager tried to have me donate monthly with a charity without fully explaining.
Ana & Kevin you made my move in quick and easy. 😊
You both provided excellent customer service. I will leave a positive Yelp review this weekend and/or recommend to friends and family. Thank you for your hospitality and honesty.
Ana was great! Very knowledgeable, friendly, and willing to help me find a unit that fit my needs and price range. Would definitely recommend others to do business with her
This place was so great!! Kevin, the property manager, was unbelievably helpful for us!! We got there right before they closed and he took care of us like he had all the time in the world!! The storage place seems very safe and Kevin let us know all the complete features of the property! Great and safe location, and very reasonable prices as well! I love that I have my own code to the gate and the hours they are open make it very convenient for my schedule! Kevin was very quick with the whole process and made things very simple and easy for me with the whole storage process! Super easy to find, right off the highway! I love their prices, best in the area and best customer service I could definitely find! If you're looking for a place to store your stuff, look no further because you've found the place! Make sure you talk to Kevin!
We were very happy with the experience we had with US Storage. Ana Henriquez was very helpful and friendly. Very impressed with your facilities.
Ronald Watson
Kevin and Ana were awesome and helpful.
I had the misfortune of dealing with another storage place and was so disappointed in the facility and the staff.
My son called US Storage and we knew after talking to Ana that we hit the jackpot.
It was such a pleasure having Ana take care of my storage needs, she was so friendly and efficient and knew just what unit to recommend.
Your facility is so clean, secure and well lite, that I have been telling my family and friends all about US Storage.
Ana is a credit to your company and I had to put it out there on Yelp so others could get honest feedback too!
Your staff is most helpful. The property is in good condition. AOK
staff is wonderful
It was easy, quick and without any problems.
very good service
Its was very 👍 thumbs up 3 times.
It was a great experience. The storage facility was always clean. Everyone was always friendly when I had questions. I loved the hours to access my stuff. My stuff stayed really clean and in good shape while I had my unit. I no longer needed my unit since we know had our own garage.
Positive experience. Very helpful staff. Shout out to Kevin, mgr. for helping today. He's knowledgeable and a good communicator. Ana staff member very helpful and has good customer service too.
Easy, fast, friendly, affordable, free moving truck.
Location Info
14528 Edwards Street
Westminster, CA 92683
(714) 941-0714
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