Fast and simple, no struggle at all and the dum dum lollipops made the experience even better thanks to Rudy!
Easy , smooth check in and out plus lease
Manager / Aden Martinez who are working at Vernon location is so kind and try to the best to give me informative information. So I made a contract with him for more than 2 years to get space in the full payment for 2 years. He is all the time smile and gave me happiness.
Every one was friendly and respectful.it was a great experience would recommend you to any body that need storage.
Good great customer service
Great Adin was verry helpfull and attentive,he answered all my questions showed me the storage space and location and explained the rental process.
It was really pleasure to get storage with you.
Me gusto muy amable el personal , Servando de mi área,
Mi experiencia estaba bien.
poor storage room, smells like piss, workin hours all weird, who closes at 5 pm. most def my last month, on top all this spam emails.
Buena atención en us storage el sr Paul brindo lo mejor tanto en la ayuda y la paciencia que tiene, city Vernon ca
Too expensive ! An the customers we don't have too much money to continue be paying
I like the customer service verry excellent thanks to Paul
Great experience so far, the guys were super nice and helpful
I liked it very much because they serve us with a lot of respect and cordiality.
Affordable, nice people, very helpful, clean storage space, and safe
Adin was so much help with everything. I love the love the your shown at the storage place.
Very good service, nice people, thanks guys.
The best people ever , very comfortable here
Me siento en casa la amabilidad el cervisio el respeto la limpieza la comunicación todo está al millón
My Experience With US storage has been great, I would highly recommend it, Paul assisted me really well.
Muy satisfecho excelente servicio
VERY GOOD MR ADY NICE PERSON TO MAKE THE SERVICE TO ME
HIM HAVE ALL TIME TO EXPLEME ABOUT THE SIZE ALL THE STORAGE
Great good costumer service thank you Paul 👍
Been part as regular customer at US STORAGE, the friendly service they provide, quick assistance and customer service, clean location , affordable prices that meets your your expectations, assured and safe.
Me siento muy satisfecho con la atención que me dieron la verdad sé mease Muy recomendable estoy muy satisfecho
The personnel were direct and helpful .Showed us spaces available and helped reserve unit(s) we needed for us .
Adeen was great at assisting me
I feel good about the storage and it's clean and safe and your company is very respectable and may God bless you all for the good work
The sign up was fast. The service was great. The manager even helped us unload some things into the storage.
Exelent friendly good customer service from Mr. Andy manager I'm a recommend it to my friends this is storage the best I can see you around my neighborhood is a wonderful
Awesome customer service!!!
My first time using a storage for my needs and the staff were friendly and provided excellent support. The extra perk to use the loading dock and cart really made storing easy. I look forward to using this facility for many many years to come. Thanks!
Very Accommodating! Made us feel important, and cared for.
It is really friendly the staff are very friendly and it is good to know that everything is very blind
Great!! Very Highly to recommend to anyone in need of a storage space. Great experience by far.
Wonderful your staff awesome and friendly and very clean safe location
So far so good! I had a great experience here with the manager and staff. And phone reps. They saved a laundry basket for me for 2 days that I somehow didn’t see when I drove away from the loading dock. Appreciate how they didn’t throw in trash because inside I had medical supplies and essential oils that I had just bought! Thanks us storage!!! :)
Employees were incredibly helpful and friendly. They answered all of my questions respectfully and patiently!
Nice locations. Everything neat and organized. Staff very friendly and professional.
The manager was a really nice person, the facility was clean and safe, thanks for your services.
Great customer service. Batun (I hope I am spelling his name correctly) explained everything well and allowed to view the store space before making a decision. He was super helpful and made this process a breeze!!
This has always been my favorite storage center the hours are not so long located on Vernon and alameda very peaceful and mostly quiet place the employees for the most part are pretty cool laid back get you in and out .
It was a pleasure, both Adien and Ben were supposed and made me feel so comfortable they are awesome a huge hand of assistance. Thank you
My experience was amazing and very professional
Really helpful easy to get a storage very nice and friendly
I Definitely would recommend this place , The two gentlemen that work their are very professional and helpful Adin and Ben, the place is clean, and the prices are reasonable thank you!!
Property Manager, Adin Martinez, was very pleasant, knowledgeable, and helpful with completing the in person sign up for my unit. My unit is very clean and so is the facility. I definitely recommend US Storage - Alameda location.
The staff were very helpful and accommodating.
The staff are very nice and very helpful. They show me the storage before I buy it
Ben was an awesome help to me in showing me what I needed for the things I needed to store as far as space. Great customer service.
Estoy muy contenta con su servicio
Everything was great ben is a great employee and ive been treated very nice by all the staff
The service is pretty good I cannot complain.
I have very exellente experience been one of your customers,good spaces for rent,good prices,good taking care of you!!
It was a easy process to get a storage. The storage worker was helpful polite. It was my first time getting a storage and I was happy to go to this storage.
Great. Very clean facility and great prices
The staff there was very friendly informative and fast they gave me all the information that I asked for and they major that my experience fit what I needed for nothing more nothing less and made my transactions what sound cheaper and simple I would definitely refer my friends and family to this company and location I was completely satisfied with my experience with my new storage family
It was great! Bayani was super helpful and answered all my questions.
Staff was nice and helpful.
I am very happy for the good treatment
Excellent customer service.
Very comfortable and welcoming
It's a cool place to put your stuff, I would totally recommend this place. Very professional.
Great place friendly service very helpful with filling paperwork and helping move into storage space
Good alot of help and everyone is friendly good company
Great costumer service, especially Daniel at front desk
I felt welcome at the place, and the crew is caring nd very professional.
I had an emergency and got a good deal from them. If you ever need storage ask for Chris he is very helpful and respectful and will show you around and make you feel comfortable. They have carts and all types of dolly's to help you out.
Well I want to say Adin is a good worker help find a storage adequate to my budget.
It was ok the employees are helpful and they made sure I understood the process
El lugar es limpio los managers super amables, son considerados y sienpre puestos a ayudar!!
The workers are very nice and helpful
Iam pleased with the service I received in renting the storage to me
The overall staff is very professional,and effecient in doing the paperwork.
Ms. Lewis
Everything was great, I already recommend a friend Maximiliano España
The price was okay but the corner storage is dark and smells like mold very strongly and I’m afraid to store my stuff there for fear of the mold, also there were multiple Latino men holding beers in their hands in the basement and seemingly having a get together there. I also fell and scraped myself on the loading dock, it is very dangerous and I’m always scared my child will fall off of it. The guy that signed me up with my storage the Filipino guy srry I can’t remember his name at the moment but he is beyond nice and friendly he made the experience good but everything else is questionable like the fact that you have to go up or down a few flights of stairs to retrieve an elevator that’s very ridiculous specially if you have health problems or are elderly there should at the least be a function/button on the elevator to send/call the elevator back to your floor.
The staff was helpful in getting the most economical price possible at much space! They are friendly and curteous.i would definitely recommend to everyone.
Theirs nothing much to say, you guys are the best in town!!!!! Two Big tums up!!! Keep up the great work ..
I enjoy renting with you guys personal adin is a very honest guy caring for his customers in the future I will come back for a room again and also would recommend .
The person who helped was very friendly and flexible.
Bayani and Aiden were very nice to work with. We like this location because it is convenient and easy access. These men always tried to find the best deal for us and kept us informed of specials.
They have good customer service. There are very respectful
The persons working there are very helpful and attentive. The prices are not bad.
Very airy....very clean.....amable everyone at the facility.
Adin and team are great...very helpful, professional. Thank you.
I had a great experience place was very clean customer service rep was very nice and answered all my questions
The info was provided quickly, follow up was as promised, and staff was friendly and we'll trained. I rent many units at many storages all over LA and it's was a positive surprise. I was simply treated with professionalism and respect.
Respectfully,
Tobias Schopf
Very friendly and respectful and nice they person show you were is the storage you are going to rent they tell you step by step.
for the pass month, Great service.
My online account is not working at all. ho do I submit payment?
Bayani is a Stone Cold Self-Storage Master. He delivered on all points.
Keep him, he'll be worth it.
Yo les recomiendo que si buscan un stores vaya a us storage tiene buena gente que ayuda en todo amo me trataron muy bien
This US Storage center is great. Adin and Bayani are always a pleasure to work with. We are repeat customers to the Alameda facility. This is largely due to the location and the convenience it allows. However, the reason we returned is the fact that Adin and Bayani are there. They work with our needs and get us into a unit that is cost effective and fits our needs. The facility is well lit and clean and the restroom is clean (with soap) and in good working order. As a woman, I feel safe at this facility, being that I can be alone here at times, and do not feel threatened or unsafe at ant time. This is very important! We are happy to be repeat customers to this US Storage on Alameda.
Overall a great experience!
The customer service was exeptional and the place is realy clean
Your staff was very helpful and friendly! Thank you so much
very helpful and accommodating.... clean property
Very professional staff and service. Very friendly and helpful.
Bayoni was really nice and helpfull
Fantastic operation. Very clean and professional.
Aden was easy and pleasant to work with, and the facility was clean and accessible.
Very, happy. I always return every year as I need to put stuff away.
Great service & good prices & availabilitu
Great Experience and Bayani was extra helpfull finding uš the right space and supporting our unloading the items.
Overall- great
