Staff were very helpful and kind.
We were very impressed with the employees. They were very friendly and made the experience pleasant.
Awesome staff. My only worrys is the group of people at the back of storage units always checking their inflatable housed.. very scetchy..
The rating above is NOT based on the onsite management which is wonderful, but the ridiculous rate increase of 25% after the first three months claiming increased costs and inflation. I get it that expenses go up, but come on...... this increase really seems like we got you as it would cost you more, plus a hassle to move to another storage center. If it wasn't for the onsite manager, I would be gone!
My ONLY other negative comment is about the vehicles that are in disrepair on the property. Not only are they unsightly, but at some point they become a hazard and encourage rodents.
Wonderful! In the last few months I have not had any issues. Prices are a little high but everywhere you go they are for storage. Staff is super friendly! Definitely recommend! 😊
It was great..very professional and the customer service was spot on! Thank you
Very happy and extremely helpful folks in this office.
Everything in the process has been straightforward and the unit I have was clean moving in. I know rates can change, but a clean facility makes a huge difference regardless of current pricing.
Very wonderful place. Will return as a renter.
I believe that the customer service at the facility is great. I have no compliant about the facility
Great customer service, the person at the front desk was nice and helpful
I didn't get the young man's name who helped me, but he was wonderful. I was in a hurry and he got things done quickly. He was very professional, courteous and helpful. I'm actually moving my storage from Sacramento and I think I'll be renting another unit from Small Town Storage in the near future.
nice people respect it look quiet safe
Good attitude and atmosphere.
Welcomed with an honest quote. The facilities are clean and well maintained.
Only negative is the unsightly broken down vehicles stored in spaces.
Madison helped me. She is very thorough and eager to help. She offered other moving essentials for me; such as moving equipment, packing materials, and storage facility packages.
Adria, was very helpful and friendly. I really enjoyed his demeanor and personality, he was funny, witty & had knowledge in his field of work. I hope Adrian will continue to be the amazing person he is. He made my experience with Small Town Storage a blessed one
Very good. Helpful staff. Good location from our offices.
Both agents were extremely polite & friendly. I really appreciated how knowledgeable & professional they both were.
Friendly & helpful! Made our moving process so easy!
Very nice customer service
Customer service was great. The only problem is the lock on my storage has to be put on upside down and difficult to remove and put on. Needs to be replaced.
Very Positive always a good experience anytime I’ve had to do anything
It’s great. I would definitely recommend this place. The owner is very nice and very helpful. The units are very spacious and easy to access!
Staff was very helpful, we are returning customers because of the great service.
Great customer service. A little more then I wanted to pay monthly but the 50% off 1st month was good. The storage around the corner is $40 cheaper for the same size unit.
Very good, all went smoothly, attendant was very helpful.
So far my experience has been good. Madison has been a great help and a pleasure to work with.
Very helpful staff, complex appears to be safe & secure.
My experience was great from when I called inquiring are prices to actually getting my storage. Happy I chose this place
It was a great experience at Small Town Storage the fact that I am a Senior Citizen they were very patient with explaining everything to apply my needs. Thank You Small Town
Customer friendly service
I had a very good experience. The on-site manager was very kind and helpful
CUSTOMER SERVICE WAS GREAT, STAFF AT THE UNIT WAS VERY HELPFUL AND FRIENDLY
easy to use and great service
Very welcoming and professional staff. Definitely recommend others about this place.
Madison is a very sweet and helpful manager, please give her a raise, she deserves it for how hard she’s working :)
Everything seemed on track except my bill is incorrect for May, my first follow up payment due since moving into the storage facility. Hopefully this will be resolved soon.
It was amazing the assistant manager at the desk was super polite and very informative
Very good experience...Property manager Madison helpful with our needs. Trust our belongings being at this facility...
It was smooth and painless
Wonderful. The lady at the desk was very friendly and patient and explained about my rental. She was very nice. It's a very clean place. I would recommend it to anyone that looking for a storage.
My experience was great! Very helpful!
Madison made my move in and truck rental as easy and smooth of a process as I ever could have imagined. Her kindness and professionalism are very much appreciated.
Thank you,
Michelle Johnson
Madison was very helpful and throughly answered all questions I had about the unit. The facilities looked well maintained and secure. I would use them again in the future and recommend them to others.
So far I’m pretty happy with my experience at small town storage. Madison was friendly and informative and guided me to finding a unit that suited my needs. It was super convenient that you also had uhaul van rentals on site. The unit was clean. The facilities are pretty secure with gated entry, which is super convenient to use because your phone can act as the remote. Keep up the good work guys.
Customer service was polite and good. I was well taken care of. I wasn't rushed. He took the time to help me even when some things didn't go right.
Have spent many years off and on using this company, always helpful and reasonably priced
Our experience was great....very professional and pleasant staff. Very clean and secure looking facility. Very informative about the facility offered water for us on hot days. Restroom was visibly seen. From top to bottom nice experience and facility.
The staff was very prompt and helpful. I’m very pleased that I picked you guys Thank you Lynette Walker
Great personal, it made me feel welcomed and very satisfied with the service.
The friendliness of staff and the affordability of the storage units makes Small Town Storage the best!
It was very good and they did everything to help me with the best possible storage?
You guys were great to deal with. The nicest thing of all was your coming around from time to time with lovely bottles of cold water. It’s the small kindnesses when one is under great stress which are most appreciated.
I was going through a very difficult time and was somewhat scattered and dropped my ID outside the door after renting the unit. Once I realized my missing ID I called and the nice lady went outside to look for it, found it and I was able to pick it up 2 days later. If she hadn't taken that extra step to go look for it I would not have been able to handle my personal business during the worst time of my life. She went above and beyond to assist me even giving me water cuz it was so hot and I'd been through such a traumatic day trying to get my belongings out of my home safely. Thank you.
Was a very nice and comfortable environment . They were very friendly and professional. Definitely would recommend this storage facility.
My experience was quick and easy. The staff was super helpful and got our unit ready for asap!
They had the space I wanted. They held it until I got all the requirements for storing my motorcycle. Clean good price nice people. Highly recommend.
Very helpful and easy going. I think the people (Madison) puts
a lot of effort to help and put the people first and she makes me feel like she cares about what my
needs areand will do her best to help. That makes me want to stay with the company!
Fast and helpful. No hoops to jump through. Honest easy service.
It was very pleasant and all my questions were answered.
The front office was very helpful.
So far so good really nice people and quiet area
I stopped by this place to rent a small storage. I met Trish in the front office. She was very friendly, customer service oriented, and accommodating to my needs. The office was clean and tidy. The price of the storage unit was budget friendly and the grounds were well-maintained. I like the location of this place as its very close to my house and near the freeway too. I would recommend Small Town Storage to anyone who likes excellent customer service, reasonable prices, and reliable security measures.
It's only been a couple of days that I have rented a storage unit from you. Everything has been good so far. Thanks
Trish did a great job. She was very informative and personable, and answered every question I had. I’m very pleased with my choice of storage locations.
It is a Clean facility from the first phone call with Trish checking availability to Madison helping me pick the spot and show me the facility they were very helpful
The facility/property is clean and organized. The manager Trish is great. Offers gloves, face masks and hand sanitizer for guests to use. I like that. I would recommend this place to anyone who needs storage for a reasonable price.
Customer service is great. Prices are affordable. The employees are friendly and easy to talk to.
Very friendly. Like how there is a restroom on property and offer water if needed. Definitely will suggest friends and family to us this storage.
It was quick and easy. Madison was knowledgeable, helpful and cheerful.
Very good. Great prices. Enjoy the staff!
Nice awesome da bomb turkey
Love it staff is very helpful and friendly 😀
I feel I was treated with respect and understanding .
Fair price to , easy to get to your unit and clean .
Overall very satisfied 😌 😊
Great attitude and I am satisfied with the process.
It's been great so far. I haven't moved in yet.
Great! They worked with us on everything. I would have preferred one large unit instead of two separate ones to make the size of a large unit, but that’s the only negative
Awesome. I don’t have words to describe the best customer service I’ve received from all employees here. Helped me get storage unit, supplies, even a last minute truck.turned this stressful event into a normal day. Thank you small town storage.
I was satisfied with the experience, the agent assisting me was very pleasant and informative.
Safe and The people are friendly
My experience with Small Town Storage so far has been excellent. The online rental process went smoothly, and Trish called me shortly after that to discuss what would happen when I went there in person for the first time. When I went there for the first time (later that same day) Trish got me all set up and gave me outstanding customer service. I was very impressed, and happy that the process went so well.
Outstanding customer service, the place is very clean and safe to store your goods there, I highly recommend it!
Fabulous I've been very happy with everything
Trish was awesome!!!
Helpful, friendly very professional and acknowledge.
Madison rocks! She and I talked several times. She was consistently patient and professional. She answered my questions. She returned phone calls promptly. I felt my vehicle would be secure in this facility.
When I went in, Madison was just as professional and personable.
During a couple of visits later, I was also able to meet ‘the boss’. She was also very friendly.
Excellent service and extremely helpful.
Very helpful, clean and friendly. Great prices for what you get and its worth the cost.
Good, very friendly staff and helpful. Quick and easy process to get a unit same day, with a good price.
Very friendly and respectable employees would definitely recommend to friends and family
Fine, no issues and that's good.
Very helpful and efficient. Great location for us at a reasonable price.
Very good and very nice and polite people
Quick and easy rental process, clean storage units and overall great place.
Good. You were very courteous, helpful, considerate, and professional. Totally appreciate the great price too.
Great! Friendly and kind service!
They were very helpful and very polite
Good. Quick enrollment. Easy entry and exit with code.
Very nice and informative staff
Everyone was very helpful, especially since I kept changing my storage unit choice.
Great place. Good people. Clean unit and property. Easy access. Has trucks , trailers , vans , packing equipment and supplies all on site.
The value of the size and drive up access is incredibly just. Best price out there. Staff is extremely nice and helpful. Best customer experience I've experienced. Definitely recommend.
Even though I didn’t stay long my experience was great the people where great and I would come back when I need or if I need another storage
It was awesome the Mgr and Asst Mgr were great. I traveled from Florida and they were so helpful with my move. Definitely a loyal customer for sure.
She was very nice and she provide excellent costumer service
Thank you
Appreciate the service and the respect.
The office lady was very kind and courteous and I appreciate that communication is so important so thank you
Trish is the bomb! She is helpful and a pleasure to work with.
Small Town storage helped me with all of my storage needs. Trish was very helpful, accommodating and professional. I like it that the storage unit is very near my house and I would recommend to anyone needing storage space to go to Small Town storage.
Very friendly service and helpful. Was quick and easy and able to move our stuff in quickly.
Small Town Storage has made storing items absolutely wonderful. I was able to complete the entire process over the phone. When I arrived with my items, it took less than five minutes to get my unit.
My unit was exceptionally clean.
The office even called me the next day to let me know they put another lock on to secure my unit best! These people are wonderful, kind, friendly and Great at their jobs. This is my third visit to Small Town Storage and couldn’t be happier!
Service at this location was amazing. I was in a tight spot with relocating my family and they were able to step in and help me above and beyond what I could ask for. The attendant was very kind and professional the facility extremely clean and well managed. Would highly recommend for anybody to use this location.
Trish in vacaville, Ca. was helpful, knowledgeable and listened to my storage needs on our short term one month rental unit there.
Paperwork (docusign) did not arrive right away but did appear next day to start the rental unit process. Then met with Trish at office to discuss procedures for understanding the guidelines for storage unit company and went well.
Really pleased in/ out security gate worked well because some checkins were around dinnertime or later in dark. Only thing that bothered me was a lady in a unit at end of my row who was there alot and looked very disshelved and I was concerned about my security.
Trish was delightful to work with and everything she said about company worked for my one month rental term. Thanks
Madison provided excellent service.
The charges seemed to be higher than other places. Wish STS prorated more willingly.
It was a pleasure working with the staff at Vacaville Small Town Storage. Very accommodating. I highly recommend the storage facility.
Staff was very helpful and kind
works well been cutomer off and on for 30 years
The customer service here at small town storage was phenomenal. I really appreciated the extra help the lady in the office gave me. She very kind and informative in person as well. I am glad to have stumbled a crossed this storage place.
Fast great customer service manager just made the move in experience run so smooth.
Space for 33 foot 5th wheel was too small. There is an old truck next to us that has all 4 tires flat and it is way to over and close to our space; it also makeS the place look like a junk yard. Customer service was great.
It went fine, Trish was very nice & personable & explained everything to us.
Everything went very smoothly! Trish was very accommodating, and helped me in accomplishing a logistically challenging move from Pittsburgh to Santa Rosa area. We chose Vacaville for the delivery of our vehicle - which was stored here at this facility - because it was very close to the interstate with easy access. Trish was willing to accept delivery of the vehicle without us being there and charged a reasonable price for the storage until we could arrive. Thank you all!
Friendly. Affordable. I can't complain :)
I appreciated the excellent customer service the other day. The young lady (I forget her name) was quick in getting me signed up, but very polite and made me feel welcome!! The unit was very clean and everything looked very tidy on the grounds.
it went well n was pretty quick
I didn't feel pressured to buy something I did not want.
Excellent service very efficient and professional and fast. Would highly recommend to friends
I picked up a Uhaul from Trish initially and had intentions of getting a storage space from one of their neighbors (my family had a unit there) but they didn’t open up at their posted hours leaving me hanging. I called up Trish to see if she had a spot open — she did. Timing was of the essence and she hooked me up quick to get me on the road and begin my move. Much love
Just one thing...
need copy of the lease contract... if she could have printed one out after detailing it. I’m sure she sent it via email but printers don’t always work.
Thx
Trish went above the call of duty and was very clear and articulate when explaining my options. It’s very important that I support small businesses. I made arrangements to move out of my current nationally owned storage facility and into a small, independent storage facility.
Trisha was very nice and made the whole process very simple! I inquired, rented and moved into the unit all within 24 hours. 5 star service!
I was looking for a storage close to my house and there weren’t many that are renting right now during the Covid 19 pandemic. But you guys were open and I was able to get a unit quickly. The unit is very clean and the app that opens the gate is awesome!
Great service and great price. Very helpful setting up our rental. Thank you very much
I was happy with the experience I had with Small Town Storage. I reserved Unit on-line and quickly began receiving notices that my unit was reserved.
I also received telephone call from Trish, who was very friendly and arranged a time to meet with her.
I met Trish at the appointed time and she was very helpful.
The staff was very helpful in explaining and showing me the storage space for my travel trailer.
Great I’m been there for a couple years already the staff is very friendly and they provide a great service all time
Trish provided me with great customer service! She was very thorough with explaining how everything worked (insurance, when payment was due, etc.) and took the time to answer all my questions. She also pointed out that they do UHAUL rentals at their location, which I thought was very helpful.
Very fulfilling. Trish did an awesome job with her customer service skills.
Had to wait too long for approval of rate quoted to me. Also, it would be nice to be able to perform online transactions, i.e., changing the credit card on file for auto payments.
They were friendly and helpful plus good price. Can
We received outstanding customer service. Professional, polite, and knowledgeable.
Madison was very helpful, professional and made getting a storage unit easy.
Trish is sweet. Excellent service. Great price. No complaints at all!
At first, a lady stepped in and got help before me when I was there before her because her request was a shorter process (it wasn't that short). Then a new customer comes in after her and I was told his process is short also so he was getting offered to be helped before me since my request was longer; I stepped outside for a second to let my ride know to leave me there since I'd be getting a U-Haul so the guy thought I left. I immediately said no, I've been in line and it shouldn't matter the length of the process. I let the guy know he stepped in front of me and he apologized because he thought I left. Madison was understanding and helped me with my request, was super helpful and provided all the information I needed and answered every question I asked. She was great and still very helpful. I explained I chose this place because of the five star rating I saw; I see why. Thank you!
The staff especially Madison is very cordial and helpful. I first talked to a call center representative who gave me misinformation. Madison called me to answer any questions that I had. I requested a 10 by 10 unit. When I came into the office I was told you only had two 10 by 5's. After looking them over, I went ahead and signed up for that.
Very good. Trish was very helpful and professional.
It was wonderful! The lady at the front desk was amazing!
very pleasant and friendly.
Patricia and Madison were responsive to our needs.
Madison even came out to help us park the trailer our 1st time.
The employee was amazing and extremely polite and helpful. She is an asset.
I was treated by a competent, friendly employee. She answered all my questions and I will be looking forward to doing business with you all in the future. She also swept my unit before I moved in. Thanx
The person helping me was very courteous and professional. When I had trouble with the lock on my unit, she came right away and helped me solve the problem.
I was not too happy the first day of moving in, I paid for two 5x5 storage sheds and one had a lock on it when I got there to unload, I called and called could not locate anyone to unlock, Luckily I didnt need the 2nd storage got all to fit in one 5x5, the young lady come out to unlock it when I was done. I have been a customer in the passed and enjoyed this location and had no issues, i was happy you had storage sheds available for me. Other than that i do feel safe about my items being housed with you.
Thank you.
I have rented storage units and parking spaces for my RV trailers on and off for over the past several years. I’m always treated with the same personal care for my belongings and Trish the Manager makes sure my experience is most pleasurable. Already have and will recommend to family and friends!
Trish was great in helping me. Everything went very smoothly.
Nice, helpful employees. The spot we're assigned to park our motorhome is tight and very hard to get into but otherwise fine.
Wonderful place it’s just right for me I will recommend this to anyone that is looking for storage space
I feel great, everyone there treated me and my family like family. Madison is just amazing! This is the only storage unit ill ever be using.
It was great! Super friendly, helpful and great prices! I’m excited to use their facilities!
I felt great about it. Trish was warm and friendly and very helpful. I didnt reserve the correct size of storage unit and she helped me get into what i needed with ease. she has a great attitude and she was fun to talk too. even then she solved everyother question or issue i had with no worries. its always nice to work with good folks like her. I want to thank her and self storage for helping me out
Very nice person good personality explain to me what the policy was really good preciate it she helped me out lot..
Great.Madison was very help ful,and met my needs.
It was ok but i didn't get a deal on the first month i paid the full amount for only a part of the month. I do like the hours .just wish i could afford a bigger unit. Lol
She was great and very helpful and professional explaining everything
Very nice they was very helpful very clean place I would recommend it to anybody
Trish is great and I the property is well run, clean and safe. Thank you for a job well done.
The two ladies working up front we're very pleasant and accommodating. The facility is clean and their prices are fair. I would definitely recommend them to anyone looking to store their valuables.
Trish was extremely helpful in obtaining a small storage unit for me. She explained all the rules and procedures clearly and answered my questions in a very courteous manner. The unit was just the right size, but a little dusty and Trish was right on it and cleaned it out for me, so nice! Thank you Trish for making this a smooth transaction.
The lady in the office was very kind and extra patient. Thank you so much!
They super nice took car of all my need in a professional manner I recomend to any one looking for storage
Thank you to Madison for quick and easy process
Every thing was great. Was able to rent on short notice and “move in” right away”
No issues!
Very friendly and helpful. Rates are lower than most other places. Very accommodating
Madison was very helpful. She explained everything step by step . I enjoyed talking to her and felt comfortable asking any questions. They have my recommendation.
everything was great.. Except for I rented a storage unit on Saturday and came to put stuff in it on Sunday and there was still a company lock on the door.. not a huge deal but pretty inconvenient
The young lady at the counter was very resourceful I believe her name was Trish got me the locker that I was looking for.
Thanks for a great job
It was pretty cool . the front desk person was very funny and pleasant.
Great. Easy online set up. Quick and friendly check.in upon arrival to facility.
Wonderful customer service.
Very helpful and sympathetic to my needs. I will recommend this storage place to all my friends.
Great deals and customer service
The staff was great gave me everything i wanted.
Every step of the way was a positive experience. From calling and asking questions to being helped in the office. Everyone I dealt with was very helpful and explained all the details I needed to know.
You are convenient, reasonably priced, and have a very helpful staff! Thank you!
Madison was very friendly & professional
Very satisfied
it went very smooth and easy to rent. The person was very knowledgeable
and easy to understand.
Thank you,
Bob Hausler
I have been using this storage facility for a month now. The staff (Trish) was very helpful in getting set up initially. Everything has been easy with a smooth transition. I'm very satisfied so far.
So far my experience has been wonderful! The young lady on Wednesday Night you lives on sight was very courteous, helpful, and friendly> The only complaint is their is no ceiling light in the unit and to get out off storage place there is not key p[ad right at gate. So you have to get out of your car and walk over to the key pad. Plus it would be nice if we could create our own pass code.
It was great. I was able to get the storage space I needed the same day. I didn't have to wait. Would definitely recommend this storage facility.
I felt I had a good experience with small town storage. I could come and go fast and easy through the facility with ease. Made lots of trips with no problems. Thanks
awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
It was pretty easy to sign up and people who work there are very helpful and friendly. I have used storage not even a month yet so i can't say too much yet. So far, so good!
Great service and very helpful
Very knowledgeable staff. Friendly. Eager to show me the unit. Quick and smooth process. Good price.
Very professional, and friendly.
The woman who greeted us was very pleasant. We were unsure of the exact size unit we needed, she was able to show us 3 options that might match our needs. She was kind enough to sweep out some collected leaves and dirt from the unit we selected. The office is clean and fully stocked with packing items you might need.
Small town storage was there for me when I needed storage,
Thank You
Trish was very helpful. The complex was very clean.
Had to apply & secure shed on phone due to distance I live from there.
Trish & Madison were both very helpful & patient with me in getting all
the forms filled out etc.
I haven't actually been on site yet so I can't quite give you a Rating of
10, until I experience that.
Looking forward to meeting both of you and getting our belongings
stored.
I was very happy with my expièrience at small town self storage, Trish was very nice and helpful with eveything.I will recommend Small Town self storge to everyone I know.
very competent employees. Thank you Patricia.
Very easy to rent a storage unit. Staff at the front office was very helpful! The size of our unit is perfect at an affordable price.
Friendly professional staff, clean facility.
Friendly and informative service, all questions answered. Unit as described, clean and secure. Very satisfied!
The people are very friendly!😊😊😊😊
Very good job by the client very clean storage place had to buy lock was available very good service
Loved the entire experience
Amazing.trish is perfect.
Great place if you need storage I would recommend this place to anyone
I'm happy with the service and the staff is very helpful.
Working with Trish was quick and efficient. HAPPY with the fees and even brought my Travel trailer to be stored here as well
Fantastic!! I love your reps, your facility... It has always been a great company for us!!The prices are reasonable... And the biggest bonus for us as sailors, sometimes gone for a few months at a time... Your staff would always call me if I was in danger of getting my lock cut off. That really was a bonus for us!!! Thank you small town storage, we really do appreciate the care you took with us. If it weren't for the fact that we are going to Mexico long term, you would still be our storage place!!
I think the staff is great! Especially Trisha she is very welcoming and sweet which is hard to find these days.
Great!! Everything was clearly explained
Trish is a really nice manager. Nice facility.
Renting the Locker was quick and easy.very helpful staff.
I feel that my husband is very respectful they also treated me made me feel welcome so for that experience I will pass it on at this is my storage place
Friendly , helpful, and coerteous people!
Very friendly, caring and clean
Excited my expectation very happy
I was told one price for the smaller unit then was charged a different price higher than quoted.
Not really pleased but hopefully I won't be here much longer.
Love Trish though! she's a character .
Experience was great! Trish at the front desk was very nice and personable.
Trish is amazing. She is professional, personable and runs a great facility. The facility is clean, well kept and secure.
I felt it was pretty easy to set up a storage and the girl was able to answer my questions.
Great! Trish was awesome. I had originally reserved a 10x10 and when I arrived with my huge moving truck she enlightened me on the fact that I would need a much bigger space and I did! She knows her stuff!
Everything was made very simple and straight forward. Trish was great to work with and really nice to us. She helped get us what we needed and get started! It was all so easy.
Friendly staff. Storage units seem smaller than measurements given. There isn't a discount for multiple units which is disappointing.
Trish did a great job explaining everything and was very pleasant to deal with.
I've used your company a couple times and everything was great.
Staff was professional and helpful. The space I rented was shown to me before I made my decision no pressure to rent. Experience was well appreciated.
We received excellent service from Trish hep loving with renting a unit and also a truck
great. very freindly get you in and out quick
At first I thought I'd have a problem because the computers were down. Louis (may misspell) went above his job that day. He got me into a unit that day. Called a coworker to help get me into a unit. Fir the first few days be had to add my gate code manually. I had to get in and out. He made sure I was always able to get in and out. He made my experience less stressful.
Hassle free and the manager on site was great to work with very attentive and there when she is supposed to be thanks again if I need to I would use you again
Great experience … friendly, helpful, knowledgeable staff!! 👌
The staff that I encountered were very friendly, courteous, and informative. This was my first experience with a storage facility and the staff explained and visually showed me how the system works. The facility is very well maintained. I would recommended this to anyone wanting to stored personal property for short or long term
They were very helpful for me I needed a moving truck and thank god they had one for me to use. I appreciate that so very muck thank you again
Trudy was very helpful and efficient!
Always have had a great experience with this company. The manager and workers are always professional and provide sterling service, with a smile.
I like the manager louis he seems to be on his job keeping the storage safe and very clean.
Absolutely the most helpful man that manages this place. Helped with a very emotional time for all of us thank you so much
Great got the size I wanted right away very good customer service
Customer service was awesome, very friendly and helpful, made it so much easier in a difficult situation.
I am so pleased with Small Town Self Storage until I've requested to be notified for available Units so that my family, friends, and business cohorts who are in need of storage units can become clients too.
Extremely helpful and accommodating! I was very pleased as I had to move items into storage immediately.
Very professional and very nice
I met with Luis for storing my travel trailer. Luis was friendly and knowledgeable about their facility. The facility looked clean and well organized. The prices were reasonable.
Very friendly and professional.
The managers where Great in making me feel welcome and explain very well the rules and took there time showing how to get in code!
Great service. Would recommend to friends and family
Very helpful, informational & clean.
The gentlemen that assisted me was very helpful and nice. He went out his way to make sure my transition went well.
Luis was very helpful. Great customer service!
The place is very good I like the hours
Trish knows how to run that place. She's heard it all before. Efficient and friendly.
Customer service was great. I went there got what I needed and I'm highly satisfied.
Trish the on site manager is very sweet. Place is pretty clean.
Very nice , coustomer service was amazing , very friendly and helpful .
Very personable & professional.
Manager has good customer service. The process of the application to rent the unit on point. The unit itself- everything fit and I still left enough space to whenever we need to go in there we can grab it easily. The price was right on point. I am very happy.
i was very happy will the customer service it made me feel welcome good team work.
The office people are great. But you could put more lights on the storage units so when its dark you can see.
Well this is the third review I'm doing for you guys. You were great, fast and easy. Just maybe stop asking for all of these reviews
Excellent customer service
I have no complaints. Very nice lady
The lady in the office was very nice, and I had no problems . It was refreshing to come across someone that was actually helpful and kind. Not too many people in this town are like that anymore. This place is great!
It's always been a very nice warm a courtesy experience
You guys are some really awesome folks and happy holidays and may god bless you