Rent or Hold Your Storage Unit in Minutes.
Simi Valley Storage Units
- 1/14
- 2/14
- 3/14
- 4/14
- 5/14
- 6/14
- 7/14
- 8/14
- 9/14
- 10/14
- 11/14
- 12/14
- 13/14
- 14/14
Select a Unit Below
About This Location
Office Hours
- Mon 9:00am - 6:00pm
- Tue 9:00am - 6:00pm
- Wed 9:00am - 6:00pm
- Thu 9:00am - 6:00pm
- Fri 9:00am - 6:00pm
- Sat 9:00am - 6:00pm
- Sun 10:00am - 5:00pm
Gate Access Hours
- Mon 6:00am - 9:00pm
- Tue 6:00am - 9:00pm
- Wed 6:00am - 9:00pm
- Thu 6:00am - 9:00pm
- Fri 6:00am - 9:00pm
- Sat 6:00am - 9:00pm
- Sun 6:00am - 9:00pm
Features and Amenities
-
Drive Up Access -
Passenger Elevators -
Electronic Gated Access -
Video Recording -
Moving Carts -
Kure It Certified Location
Self Storage Facility Features
Our self storage facility in Simi Valley is always tidy and well-maintained. Our clients enjoy the clean atmosphere, and they consistently comment on it. We do everything we can to make your experience a good one.
Easy Rental Options
Rent your storage unit online or over the phone for a quick move in.
Not ready to rent? No worries! Reserve your unit now to lock in today’s special discount.
- Month-to-month rentals
- No credit card required for reservations
- No deposit required
Facility Features
At our facility, we have 24 hour video recording and electronic gate access.
Conveniently Located
Our facility is located off the corner of Royal Avenue and Haven Avenue. Grace Brethren Elementary School is just to the north of us. To the west of us, we have Hollow Hills Fundamental School and Hillside Middle School. To the south, we have Grace Brethren High School. Finally, to the east of us, there is Berylwood Elementary School. With all these schools surround us, making easy access to your storage unit if you have a child attending one of these fine schools.
In addition, a little farther north, you’ll find Rancho Simi Community park, so you could pick up your kids, drop some stuff off at your storage unit, and spend an afternoon in the park all without putting five miles on your car.
If you are coming from the Ronald Reagan Freeway, you can take exit 24 onto Erringer Rd, pass Los Angeles Ave and then turn left onto Royal Ave.
If you are coming from the Moorpark Freeway, take exit 17 onto Olsen Road and follow it until it turns into Madera Road. From there, drive past Sinaloa Golf Course and turn right at the second stop light onto Royal Avenue.
Forms of Payment
It’s easy to pay your bill! We accept cash, checks, money orders, Visa, and MasterCard. You can also pay online through our client login.
Professionally Managed
If a great facility isn't enough for you, then our excellent customer service will seal the deal. Our property managers are hired specifically for their experience in the storage industry and their ability to take care of our clients. We will greet you with a smile and get to know your individual self storage needs—that way we can provide the best options. Come to the office as a customer; leave as a friend.
The Community
Simi Valley, California is in the sweet spot between the mountains and the ocean. You can quickly reach the beach for a day in the sand and surf; just as quickly, you can be up on a beautiful trail in the Santa Susanna Mountains. We love the outdoors. Within the area, we have over 20 city parks and five county parks, dotting the city with large spaces of open land. You can enjoy hiking, biking, horseback riding, and every other one of your favorite activities.
Our city is also famous as home of the Ronald Reagan Presidential Library and the president’s final resting place. The library is the largest of the 13 federal libraries and is open to the public. You can easily spend an entire day perusing the building with its impressive book collection and museum-like exhibits.
From a fun trip to the Skateboarding Hall of Fame and Museum to a relaxing afternoon at the Coldwater Creek Spa, Simi Valley has everything to make your life feel complete. Get a taste of our city today.
Facility Products
We offer boxes (sized small - x-large). We also have wardrobe boxes, packing tape, tape dispensers, mattress covers, bubble wrap, picture moving kits, and locks.
Customer Reviews
Repeatedly lied to and the worst experience humanly possible. Strongly considering a small claims lawsuit
US Storage Centers
November 8, 2024
Hello Noah, thank you for your feedback at our Simi Valley facility. We’re very sorry to hear about your experience and any frustration this has caused. Your feedback is important to us, and we’d like the opportunity to address your concerns directly. Please email us at [email protected], and a manager will follow up with you.
They were patient and kept in contact with me through the whole rental process.
Great service and really nice with my store to lace
Service was great. Unit was clean and office lovely.
The place is well maintained, the staff is very friendly and helpful and the location very convenient
Impressive site. Facility is very clean. Lots of security cameras present and site is enclosed. Feels very safe. My indoor unit was spotless with very good access.
Staff (Sherry & Victor) were very friendly and helpful. Good vibe in the office.
Pleasant experience. Easily a 10
My experience was not very good did not have a pleasant experience with Victor and being lied to about the service and how much it cost to move into it. Did not realize there's all these hidden fees and things.
Customer service is great, and the prices too .
Victor and Sherri are the absolute best very kind and very helpful in your Simi Valley location. It is because of them I always choose your storage,as well as how clean and maintained it is. I hope the company realizes how valuable these to amazing employees are . Thank you Sherri and Victor.
I have had a great experience so far. Got a great deal on my first rental units and when it was time for me to consolidate, they made it so easy and accommodated me like and treated me like family. My storage unit is not even in the current town I moved to, but I’m happy to keep it where it is because of the great service I receive.
I had a really good experience when I checked into US Storage the day of my move. The office staff were really friendly. It was very hot that day, so when I came back to the office, they offered me water for me, my brother and my nephew, as we were leaving. PA Thompson, Simi Valley
Great facility... great staff. Clean and easy to access. Two thumbs up
Very good experience moving into my storage space. The place is very clean and they supply hand trucks.
I had a good experience. The employee was very knowledgeable and friendly. Facility very clean as well. The only area of concern I had was with your app. The app is not responsive especially if you're getting a week signal in the area. Definitely needs Improvement.
Your staff at this location are super friendly and professional, they are always looking for a way to help and communicate with me. Thanks Cherry and Victor for all your assistance.
Very good experience. I would recommend US Storage.
Great Sherry and Victor are AMAZING they are very kind and helpful they are very valuable to your company, it is because of wonderful people like them and how clean the facility is I chose US STORAGE, Thank you Sherry and Victor.
Great customer service
Great experience overall! Explained everything very well and had a full
understanding of the expectation and process.
Great people Great prices storage units and property well kept up! What more could you want?
Excellent customer service 👍
Staff has been super friendly and easy to work with. Facility is clean and new. So far I would highly recommend US storage. Prices are fair compared to other storage facilities. The app to open the gate doesn’t always connect but that’s not a big deal.
Warm and appreciated with all the help I receive on my moving
Nice people . Nice place.
Great! Victor (host) was very helpful, informative and professional. He made what otherwise could have been a stressful process a wonderful experience. Thanks Victor for the hospitality!
I was very pleased with the service as well as the place it’s self. It seems like a clean and safe place to store my belongings
Super easy, great staff, very helpful and competitive prices. Victor at Simi is awesome!
Gracias por la gran ayuda que recibí de parte de Víctor Galindo,muy profesional en su trabajo.
Great! Excellent service, good value
Very friendly helpful staff very clean facilities
The staff was great and very professional.
The manager, Sherry as well as the assistant manager, Victor were excellent. There was a very scary incident that occurred last night at about 8 o’clock as my Movers were putting stuff in to one of my storage units. A man who was renting a storage unit adjacent to mine, pulled a gun on my Movers. We called the police and let them know, and then my Movers as the victims, decided to press charges because of the gun being drawn and pointed at them. The police have a shirt us that the man will be going to jail.
Sherry absolutely professional, and very caring at the same time. She assured me that he would not be allowed back in to the premises. She also told me if there was anything else that she could do to let her know. Your staff at that location in Simi Valley is excellent. Thank you.
It was positive . We had been shopping around for a storage unit and stopped here after looking at a few . Victor greeted us , we explained what we needed and he showed us a unit that matched our needs. He quoted a great price and explained how to proceed if we decided to accept.
Great
great experience
I worked with Victor. He’s a professional and knows what he’s doing. Thank you so much for hiring him.
I had a great experience with US Storage. From the first greeting to quick and courteous answers to my concerns and questions, having not ever rented a unit before. Victor was great, helpful and made me feel appreciated as a customer.
Everyone is very friendly.
Very clean and well put together.
Made my first payment by phone and the process was pleasant.
The grounds are very well kept and clean. Staff is very helpful. My only complaint would be that it’s much more expensive then other local storage companies. If I were to switch it would be solely on the price being much higher with this company.
10/10 recommend to anyone looking for a storage unit. Very sweet manager and staff.
I was very impressed with the facility and the incredible responsiveness and friendliness of your staff. Both Victor and Sherry were great, but Sherry in particular really went above and beyond my expectations of excellent consumer support. She not only helped my wife and I find the best spot for our stuff, but also was readily available, warm, professional, and anticipated many of our questions. Her kind and gentle temperament was part of what convinced my wife and I to go with this storage company instead of the others we were researching. Sherry is a gem!
It has been nothing but great. Your staff Victor and Sherry have been fantastic! And helpful.
Sherry and Victor are awesome and have great customer service. Prices are reasonable compared to other storage places.
The sign up over the phone was very quick and the first day check in at the office was an absolute pleasure. I couldn’t be more satisfied.
I love using US Storage. I have used this facility before. Sherry and Victor are amazing to work with.
I felt very confident that I had made the right choice, in picking US Storage. The office staff was Amazing, made my moving transition effortless. Sherry quickly got us all set up and ready to go in a matter of minutes, Victor was very helpful and knowledgeable about the units and how I should organize boxed to maximize my capacity.
Thank you Guys for all your help.
Ralph Reyes.
The entire facility felt clean, secure and accessible and I can't say enough good things about Victor and Sherry. They were both very friendly and extremely helpful.
Sherry is amazing she is the main reason I keep using the Simi Valley location on Royal Ave. She has amazing customer service skills and is a fantastic manager. I hope she is able to keep growing with the company she is very valuable truly an amazing employee.
Great
Friendly service
Excellent!. Very clean and Sherry was absolutely wonderful. I left a 5 star review on Google Reviews.
Will they show me the unit at first I didn't think that anything would fit but you know what the way I packed it and the way I got everything in there they didn't really good job I enjoy talking to them they're so open with me and we had great conversations I think we're friends now thank you
Great!
Great!
Great experience. Sherry was incredibly helpful and understanding. Facilities are good, and taken care of.
Great service!
Victor and associates are super friendly and helpful.
excellent Víctor Galindo a very kind person
IT WAS AWSOME. Great customer service and detail information.
It was amazing! Betty Jean and Victor made me feel so comfortable and happy! They were extremely welcoming and gracious!
Very clean facility. Victor was very helpful and kind!
I felt the manager was rude, disrespectful, and had no interest in my business. It was really obvious when he literally hung up on me while I requested to cancel my reservation. I had planned to return the next month to rent the storage unit I just cancelled, but that won't be happening.
I think it's really shitty the way I was treated as a potential new customer who made a simple mistake online by accidentally selected "renting" vs "reserving". That aside, what I can't accept is that even though I never stepped foot on the property, signed any rental agreement paperwork, AND tried calling your office repeatedly to cancel, the manager showed zero compassion in gouging me for the entire month's rent. Someone please explain to me how that's fair.
I've started several companies in my life and being nice in the face of customer dissatisfaction goes a long way. Treating potential customers like trash won't get you far, and I've already shared my experience with several neighbors looking for local storage options.
I can't say I enjoyed being screwed by your company, but I am glad I discovered how you handle your customers before I trusted you with my belongings.
I just moved my car there, so I don't have much experience with you guys yet, but so-far-so-good. The staff seems friendly and professional. FYI: I changed the number you had below (my mobile number) to my landline number, witch is a better number to reach me at, but of course can't text me at it.
Service is great staff is very friendly
Victor was extremely helpful and very professional. I highly recommend your company.
Victor at your facility in Simi Valley is fantastic. He is friendly, courteous and very helpful. He is thorough and spends the time to answer all your questions.
I have used your storage in the past so I tried a different storage company and it wassent satisfied so I came back to us storage
Victor was very helpful and friendly. Thanks Juliette
Victor Galindo the assistant property manager of this facility is the strongest reason I chose to place my business with this company. He is competent, friendly & service oriented which is so very hard to find these days. He was respectful & patient in every aspect of my decision making faithfully following up on our agreed days reaching out.
Because of him and the very nice, modern facility the personal pride that he exhibits in his work gave me confidence there was someone who cares in charge.
Melanie Halstead
I had a great experience
Excellent service and the facility felt very safe and controlled.
Very nice facility. But extremely over the top administratively. Small things like they want a picture of your driver license. Okay , that normal, but then they pull out some knock off ipad and want another picture of you as well. Even to drive a car they only want one picture. But this place needs two. Just a little weird. I signed everything on line but you just have to redo all the paperwork in person because on line it’s a DocuSign. So you choose your initials and signature from a few different choices and click to enter all electronically. But that didn’t count for them because even thou they gave me the option to choose my signature they said that will not count. I need to physically move my hand to make my signature. That’s fine but then don’t waste my time and give me the option to do it electronically. I just bought a house, that electric signature works for 99% of real documents, except the notary one has to be wet ink. But for a storage unit rental it’s not good. Also if you don’t put your middle name on any documents ( because first and last are excepted everywhere else) then you will have to start over from scratch.
This is the second time I have come here, because the experience previously was so positive
Great!
Victor was very helpful and the process was easy online lease agreement. Units are clean, Would recommend service for storage
Very professional. Clean & easy access
It was excellent! I have to thank Victor for making me feel like a valued customer. All and all, excellent customer service.
Great service. Victor was teriffic!
I went in there to get a storage unit Victor was very helpful and very nice showed me the unit and I got a bigger one fantastic Place friendly and clean I recommend it to everybody to get a unit
Victor was very helpful and knowledgeable. All great customer service with his friendliness.
The gentleman I talked to was very nice and very helpful and I got everything completed over the phone
Fantastic place!!! Victor is so nice, very efficient. He made sure we were getting a big enough unit, took us right to it.
I love US Storage! Not only for the security but the customer service is awesome!!
The experience was good. The assistant manger, Victor, helped us with the process. We appreciate him showing us the place in the pouring rain. The place is clean and well kept.
The best customer service
Amazing service and clean space. The person at the front was helpful and efficient.
Well, I just finished moving my stuff in and the process wasn't bad and the gentleman at the front was nice and very helpful. The rating is for the fact that it is NOT made clear that you would have to purchase their own lock instead of bringing yours. I was informed that I may not have read the fine print (I did, and double checked) and it sucks because that was $18 I wasn't expecting to pay on top of the total price and it also doesn't state that all payments are to be made on the first, so I had to pay $60 for the pro rating of 4 days and would have needed to make my next payment in 5 days after. The website is really good at reeling you in, and if it wasn't for my current position of needing a secure facility to store my stuff for a couple months, I wouldn't have opted for this location.
Another thing I would like to point out is the insanely long gate code, which, depending on your vehicle you have to step out to punch in the numbers, so they suggested I download a poorly rated and poorly functioning app for a keyless entry. The app let me in, but didn't let me out, so here I am squatting in the pouring rain trying to key in an 8 digit code.
Google
This is a great facility! The staff is extremely nice and helpful. They were so supportive during my stressful move. I am very grateful!
US Storage has always met my needs. Some of the sweetest reps that I have ever met that care about it's customers.
The best
It was incredible working with Sherry, she is so amicable and made the whole experience much easier. Very personable and has great customer service skills.
Very good Nice and friendly !
Wonderful! The staff is friendly and very helpful.
Muy profesional el agente q me atendió su paciencia para responder a mis preguntas Muy atento realmente estoy satisfecha
The call center staff was very helpful and Victor the on-site personnel was amazing at his job. I will use and refer this business for my future storage needs.
Great! Sherry is the absolute best. I have used the US storage center three different times in the past 7 years and will always come back because she is there.
It has been great!
Very very good .
Nice people.
Very professional and extremely helpful
I've had one of the best move in and renting experiences with US storage. From the initially contact to move in process was amazing. There is an option to do the entire lease online to make the move in easy. Not small paperwork. ENTIRE LEASE. As I was packing . I realized I needed a larger unit and they allowed me to just switch .no hassle. The facility is clean , well lit , and secure. I'm really happy to chose to rent with US Storage.
was looking for a small storage room in Simi Valley but the ones that I found were a little above my budget..so I finally went to US Storage in Simi Valley and I talk to the most wonderful manager named Sherry and she was so warm,professional and Kind..she told me that at the moment they didn't have a room like I was looking for but she asked me for my phone number and promised me to call in case a room become available..in less of a week later I got a call from Victor who told me that they have the room that I need it, and reserved for me..I went as soon as I could to check it out, and it was perfect, and with the help of the wonderful Sherry the process of paying was so smooth and I'm happy with the clean facilities and mostly for the customer service the US Storage Center provide..it should be an example for other companies..Thanks Sherry and Victor for your help..
Wonderful staff!!
Victor helped me, he was very nice and knowledgeable. I do think the center is a bit short staffed but that's not his fault. I am happy with the unit, it is a good size and very clean.
The experience went well. Staff was very polite and helpful at all times. They were informative which is always a plus, I had zero questions the entire time because of their thorough information.
👍 great
Absolutely loved Sherry & Victor & their professionalism. Extremely clean Facility.
Thank you
Great experience!
I had a fantastic experience using your storage facilities. It was easy to get moving in thanks to your wonderful staff.
Very kind and helpful staff.
Efficient and timely service.
Excellent customer service!!!
The staff is so friendly and helpful!!! It’s our second time using this place and would definitely recommend you to anyone!!! Thank you for a great experience!!!
Great
It was great, the employees were wonderful and extremely friendly. I am extremely happy with their service.
Showed up looking for a drive up unit had a great experience with the manager unit was perfect staff was nice I couldn’t be happier so far.
Victor was great very helpful took me to the storage unit very nice perfect size just very expensive
Great! Very helpful and accommodating. Very clean as well.
Sherry was very helpful. Fast , efficient. She gave me options as to what discounts were available to me . When i got to storage unit I rented. It was very clean . The whole facility is clean.
I was friendly and easy to do.
Victor was very helpful and informative. It was a very smooth transaction. The facility itself is very nice and well kept. I will definitely tell my friends about this place. Thank you!
My experience with us storage with Sherry in Simi Valley, was the best experience I had, dealing with a bad delivery from Arizona, very upset & Sherry help me so much take care of my storage needs. This facility is the best. Thanks 🙏
Awsome
Safe ,respected
Great
Satisfied
Very Good, I've enjoyed working with Sherry for the past 8 years.
Would recommend this location to anyone who needs that little bit
of extra care & attention.
J M
Sherry, the Simi Valley California manager, is most professional, compassionate, and kind. It’s important to me that you know that.
She went above and beyond to help me. She is kind to everybody she helps, I have witnessed this standing in line and watching her assist people ahead of me in the lobby.
Thank you!
It was good.
Everyone I spoke with was great. Sherry however was awesome
Sherry is amazing! I called to see if she had any storage units available that would meet our needs, and she held it for me until I could confirm with my husband that we'd like to proceed. Once we arrived, she made the entire rental process so easy and streamlined. Plus, she's incredibly sweet and personable! It was great chatting with her while we completed the paperwork. I'd definitely recommend Sherry and US Storage to anyone. The facility is clean, neat and secure. All the things you need when storing!
Sherry was awesome very polite and kind also easy access to my unit I would tell everyone I know who needs a unit to give sherry at us storage in simi a call
Cherry is the best-: at helping people. I’m really happy with her service, I hope she stays in that office forever. Thank you for the best service
Excelente 👌 atención carisma; amabilidad respeto eficacia y rapidez esmero en su trabajo gracias
The best storage experience I've ever had. Victor was so accommodating, sincere, pleasant, and calm. I was so stressed and anxious about storage during our remodel until I spoke to Victor. I was immediately calmed. Thankyou Victor for relieving that stress.
everyone was kind and efficient ,and trying to do the best for us! very clean property, the office staff are very nice, and efficient! I have, and will continue to refer your storage centers
I've been a long time customer at US Storage Center and very happy with the service. The employees are always helpful and I've never had a bad experience. I highly recommend the Simi Valley location.
I had a great experience with us storage. Staff is warm and friendly. Very helpful to me and my family.
Very nice and helpful staff and professional attitude
Very friendly and helpful employees!
It has always been a pleasure working with the people at your facilities. The people are friendly and informed. I have found that Sharon is an asset to your company. She is the reason I came back to your facility.
Easy peezy.
Very friendly and professional staff. Sheri was very helpful with showing us around and explaining how to use code at the gate. Great facility.
Sherry is very approachable and considerate of anyone looking to rent a unit. Appreciate her support.
A very professional worker.. always have the right answer .thats why l been their over 10 years u are lucky to have her. Thanks u s storage in simi valley.
Wonderful experience,
Highly recommend.
Great employees!
I feel very happy for you guys, on hiring someone like Victor.
Victor made me feel welcomed, thorughly explained everything to me,
Sherry at your royal ave facility is wonderful . She makes the process easy .... she also keeps a clean, secure facility. This is my second time renting from her and I always recommend her to my family and friends
It has been amazing, Sherry was so helpful and accommodating... it’s been an all around fantastic experience!!
I was so impressed by how clean it was, everyone was extremely nice, explained things in detail and truly made me feel comfortable and confident that my possessions will be secure there. Also, I loved how they had all the camera screens up to watch was is going on .
Positive experience!
Quick and efficient. Clean facility.
I felt like the representative that helped me ( Sherri ) was very helpful, outgoing to my needs, and understood what size unit I needed just from what I had said that i was going to be using it for. She was a very uplifting person that i felt comfortable with leaving my belongings around.
It was a good experience everything was quick and easy and the staff is super friendly and helpful.
Ok
I had a great experience so far with US storage centers. They showed me how to use everything and it was a very easy process to register online. I like that I can access my unit at almost any time.
Not much to say. Pretty much perfect
Sherry contacted me when an appropriate unit became available. I had called previously when there were none. That effort alone far exceeds good customer service. When I came to the office to complete the rental process, she was warm and accommodating and very helpful.
My experience was great, sherry I believe was the staff members name she preformed exceptional work ethics and customer service. Her office was clean and organized along with the storage facility itself and her vibe was welcoming and knowledgeable about any question you may ask.She even went as far as describing how the owner whom had kidney cancer donated money to this foundation for cure research and although he lost his battle they still continue to raise money, she was very persuasive and managed to get a $30 donation from me. Lastly, she followed up upon me loading up my new unit to ensure I was satiated and didn’t have any further questions that arose.
Great experience each visit.
Awesome.. office folks were very nice and helpful..
very clean and very nice the place
Pleasent
It was great!
The storage facility premises and office are very clean and modern. Sherry is very professional and great to work with.
Sherry is awesome!!
She went above & beyond, to assist us with our storage needs!! We highly recommend USStorage, thanks to Sherrys customer service skills. 👍🏻👍🏻
Angela was wonderful! It was painless, which I was what I needed that day! Thank you!
It was great
We just loved sherry & Dexter !
They were so helpful & kind !
Sherry explained how it worked very clearly ! Dexter showed my daughter how it all worked with the lock & walked over and showed us too.
It was a very good experience, people were very professional and courteous.
A very positive experience! Sherry was great! very nice and extremely helpful!
My family and I are very happy with US Storage Centers, Simi Valley. We have another unit of storage there and wouldn't consider going anywhere else. The manager, Sherry, is always there to help when we need it.
Thanks Sherry!
Sherry was WONDERFUL! Very personable, friendly and helpful. She explained everything and made sure we were happy with our unit choice.
She is a great representative of your company.
The units themselves looked clean and maintained. The rolling doors didn't stick and are easily accessible.
Your employees are great. The only drawback is the high monthly expense.
I was very satisfied with the unit and mostly the helpfulness of your staff in the office.
Friendly and business manners.
I couldn't be happier! The staff is absolutely wonderful. They are very helpful and accommodating. We will use this location forever for all our storage needs.
It has been very positive and I wrote A great Yelp review for you naming Dexter, Allie and Sherri, all of whom were very professional, accomodating and supportive during our move. There are many storage places in Simi Valley but yours is the top notch!
Great experience. We are very happy with the service and are very happy tp have found you. Extremely happy.
Your staff made me feel welcome. They are friendly and helpful, got me into my unit quickly and I’m really glad I chose US storage, by far the best storage facility I’ve ever used.
I would like to say thank you to your staff member Aly. She was extremely helpful and very knowledgeable about the facility. She explained everything really well and I hope she gets recognition for her great service to US Storage.
The facility itself is clean and well-kept. I feel safe with my stuff there and that’s a key factor in choosing a storage facility.
All good near to my house and the price.
Feel good about it. Staff was great! Very pleasant. Very professional.
Very friendly staff and extremely clean facilities
It went very smoothly and the representative was friendly helpful and super easy to work with. She explained everything and made it a very pleasant experience.
Had a great experience. Staff very helpful
Amazing Work To All The Staff.
Hassle free and knowledgeable people working there
The young lady in your office was awesome . Very helpful and efficient.
So far, we're very happy. The office staff is very accommodating, facility clean and no problems!
Very professional and friendly, all my questions were answered!! Very happy with the service! After all said and done, I'm happy new customer at US Storage, thanks again for helping me.! Sincerely Kirk Malone
Great experience!
It was great I felt at ease and felt like ur employee went above and beyond to make sure that I understood everything and she helped me feel my stuff was cared about and safe..awesome customer service skills definitely an asset to your establishment
Great alley listened to my needs and got me what works best
The woman who took my application was extremely professional and helpful. I would recommend her and your company.
I loved everything about this company. Great customer service- Alley and Sherry, the property manager were very friendly, experienced, professional and helpful. They made everything so easy from the moment I walked in to the office. We didn't waste anytime. The property is well managed. I was amazed how clean the entire property is, literally everywhere! I also loved about the alarmed system for each unit. I feel very safe for the stuff I'm storing. It was a very pleasant experience overall. I'll definitely recommend this company to other people. Thank you!
Every thing went well for our move in. Unit was very clean, carts available.
You guys are GREAT!!! From start to finish, accommodating the parking of the big rig making our delivery to choosing units close to unloading area and increasing the number of units rented to 4 although our reservation was only for 2. Thank you guys for making our experience stress free!
Fantastic. Great follow up. Courteous. The young man who checked us in when above and beyond. We could not be happier.
Great.
Office staff was very friendly especially Ally. I was having issues with the online and she took care of everything
The person, Ally that set my account up was excellent, friendly and professional. She made me feel comfortable with my buying decision as a business owner. She also showed me units that made sense for my need, the manager was awesome as well answering my questions the following day.
-Justinah :-)
Employee went out of his way to call me and tell that though my storage appeared to be locked....it wasn't.
Polite, straightforward, and positive. Sherry is a great rep.
The facility is very clean and well maintained
It went smooth and easy
My experience at the Simi Valley Location was extremely positive. Alyanna Banojakedjian was so very helpful - she was pleasant, professional, patient and knowledgeable.
I truly appreciated interacting with her.
Walking in the office, Ali took care of my needs. She is very knowledgeable and professional. I am very happy with my storage unit.
Berry good
Customer service was awesome!
I used US Storage Simi Valley to store my belongings in the past. I was delighted to see that Sherrie is still there, I had developed a wonderful client/proprietor friendship with her, and she remembered me by name when I called to rent a unit this time.
The premises is clean, well lit, easily accessible, and I have had nothing but good experiences with US Storage.
very easy and straight forward business.
Great, very friendly and helpful, took the time to listen and answer all questions. Very nice.
We went in just looking for options and walked away that same day with making a purchase. Everyone was very informative and their facility is very clean and well organized. I highly recommend them.
Excellent Aly was amazing and very helpful.
Great customer service
good didnt like my neighbor he was really rude
It was so easy and your staff was so friendly and helpful.
So far, so good. Friendly staff and clean facility.
Very pleased with the service.i was provided with various options to meet my needs. Very happy with the choice I made.
It’s been fantastic! Thank you for having such a clean, well monitored easy to access facility!
Sherry is awesome! So sweet and very helpful as well as the other gal that helped me. Love that they support a cancer foundation and everything was very clean and organized.
Unbelievably satisfied, great customer service. Very safe storage & location is great. Very clean and awesome. I’m very happy. Best storage I’ve seen!!👍🏼
Us storage is a wonderful place. The customer service is absolutely outstanding. I will recommend US storage to everyone I know
good
Great experience for the rental process. Sherry (site mgr) was very friendly and extremely helpful for the process. Sherry showed me the different units and she was very knowledgeable w/ any questions or concerns I had. Then she quickly processed everything and got me on my way. She and US Storage is a very professional business. During this "abnormal" time that is occurring now Sherry was great in making sure that my needs were met and I got everything I needed to ensure I was satisfied. The experience exceeded my expectations. US Storage in Simi Valley is very clean and secure. I was surprised to find that every unit is alarmed and monitored (via a display monitor). In addition to the units being alarmed there are strategically placed security cameras present throughout the facility. The manager also lives on site for added security. During my visit I also learned that there are several individuals that have been very long term tenants. A good sign of the operation and security. Another bonus to the facility layout, it is conducive to pulling a trailer or using large truck and having sufficient room to to manuver around the driveways.
Ordering this storage unit was a very pleasurable experience.
Great experience. I was helped out a lot while there.
Great. Very secure property clean and great customer service.
John was very helpful, he was efficient and kind The facility is clean and in order
The staff is friendly very helpful. I'm very satisfied with the experience.
Everyone was great. I forget the managers name but he was nothing but helpful. Hopefully you will not be raising the rent soon. That’s what lead to me leaving the previous storage place and giving them a not so nice review.
Thank you!
Tommy Gruber
My experience was good. Guillermo was very helpful in assisting me with choosing the right storage space and with the paperwork. However, I noticed an error the next day. The price I was quoted for the storage space, and which I relied on in choosing your company to store my things, is not the price I was given at the store when I was there. That price was higher. It would be good if your company corrected that error. Can someone contact me about this?
The office staff was efficient. The senior property manager, Sherry was especially great in taking care of us and making sure our needs were met. The facility is very clean, very well maintained and feels very safe.
Best storage that I've rented John was very professional, so helpful and respectful to me and made me feel comfortable no mumbo jumbo just good business, thank you
It was a very pleasant experience with your employee John. He helped make a very stressful situation smooth and easy. Evelyn was helpful as well.
US STORAGE a is very clean and neat plece. They have friendly employees and after looking all over town it has some of the best prices in town!
Very helpful. Thank you! God Bless!
Service was quick and friendly.
This is my second time taking a storage from you guys and so far I like it
Great! John was very professional, accomodating and clear about my options. Very refreshing these days!
It was a very good experience John was great made me feel very comfortable. The place is clean. I’m very glad I choose you guys to store my belonging thank you very much
Real good
Great customer service and a great team
Great!!! The people who work there it’s kind and the service is great. Thanks
I found your staff extremely helpful.
Extremely well. Sign-ups was efficient and clear. Appreciated Sherry's assistance, personal, and friendly manner. I called Sherry to return to my storage to help me with lock and door closure; she arrived with good nature to assist. Property is very clean and well maintained. My interactions with other staff was also pleasant and informative.
I am a returning customer. Great friendly efficient staff. 2nd experience as great as 1st.
John was very helpful and took extra care for service.
Since I moved into the storage unit on Royal Avenue in Simi Valley the first week of September 2019, things have been OK. The place has a clean, safe appeal about it and the staff has been courteous. I haven't had any, "issues" to date to deal with, so, I really can't relate any positive and/or negative experience.
The manager, Sherry, was so nice and accomdating. She took the time to show us a number of different storage locations at the facility. She didn't rush us to make a decision. We went to six other facilities and Sherry at US Storage was the only one that provided us with a written quote. This facility was the only one that allowed you to access your storage from 6:00 AM to 9:00 PM 365 days a year which was very important to us.
It was outstanding. I'm always satisfied with the customer service.
Your employee, John, at the Simi Valley facility is friendly, informative and professional.
John and the fact that the manager resides on the property are the reasons why we keep two storage units there. Very secure.
We did not happen upon this storage facility. We went into the offices of other facilities in town and decided on U.S.A STORAGE CENTER.
Excellent service.
Sheryl was awesome . She gave us all the information we needed.
Ease of transaction. Friendly courteous staff didn't rush me through all my questions. Awesome customer service.
Sherry is awsome she made a very stressful situation so much easier..
Very helpful and courteous with all my needs.
Thanks
Wonderful customer service. A pleasure to do business with US Storage Center in Simi Valley.
Sherri made the entire move in process easy and was very accommodating.
John took excellent care of my storage needs. He was supportive, attentive and great customer service skills. excellent storage unit, clean, safe and easy access. Great job John, keep up the great work.
I found the service overall to be very enjoyable. I made my unit reservation online and visited the location to finalize, and everything went very smoothly. John was very helpful and walked me through the entirety of the process, and even walked me to the unit so I would know exactly where to go.
10/10 service.
The office staff was very helpful when I had to change the size of my storage. There are flatbeds by the elevator for customers to use which is very nice and convenient. It was clean and I am very satisfied!
Great communication, clean facility, as advertised.
Absolutely adore Sherry and John. Both are extremely accommodating to our move in needs. Can't ask for a more friendly and helpful staff. A plus rating.
Several problems will discuss in person
Excellent customer service , very clean, friendly environment
The local management Has always been very helpful in creating the right storage environment for my needs. Kudos to Sherry and John for their assistance!
good
good
Was fine overall. Fast and efficient. Prices are fair.
Sherry was very helpful and courteous in our interaction. Very pleased with my transaction!
A+
john was so nice
customer service was excellent . He deserves a raise
So far everything is good- I recently moved in and had an excellent experience with John. The facility appears clean and well maintained. I am really happy with how helpful and patient John was while I decided which unit was best for my needs.
HAPPY
John was fantastic addressing our storage needs and budget.
My experience with USStorage was quick, easy and very helpful in every way. Great and professional staff.
Everyone at the Simi Valley location has been wonderful! Special shout out to Sherry, you've got a gem there. She goes the extra mile with her customer service! Thank you!
I am so happy to find US Storage Center to store my stuff. I have rent three times in the past. The facility is clean, safe and convenience. John and Sherry are so nice and so helpful. I like them so much.
Sherry is a great US Storage employee. She is super helpful, courteous and darn sweet.
We have rented 2 units. Very easy process. Friendly service
I worked with Sherry to complete the rental agreement electronically as I do not live in the area. She was very accommodating and helpful. She answered all my questions and got everything set up, outstanding job on her part. Thank you!
Really awesome experience and Sheri is great.
Super service. Friendly, very helpful staff. Well worth the wait if they don't have your desired size unit open. Unit was clean and well lit. Plus they have a big box truck they'll lend you. Looking forward to that. Great experience so far.
Don’t hesitate to stop by this place if you need to store your valuable items. The office staff treated me like a king. And the place is completely spotless. Definitely a 5 star facility. Thanks Again!
You all are great to work with. I needed assistance to start and you all were there!
Iam the happiest i have ever been with a storage space, John and SHerrie take such good care of my needs and great service. am so grateful there is still good people out there doing a great job.
The value is great for what you get. The security at this facility is great. I feel secure leaving my property there
I don't remember her name now, but the lady that helped me secure a storage space the same day I called was so kind and warm. She and her coworker stayed past hours to help me with getting acquainted to the storage unit and how to use it and gave us very generous access for the first couple days to make sure we can get everything moved quickly, which is what we needed. The space was clean, no sight of trash/debris anywhere, and seemed to be very secure. I was glad that we got the size we needed on the first floor.
Nice, helpful people, clean facility, well appointed and secure, good location, and (very important) priced below average for area.
Felt very comfortable. Very professional and friendly
very easy to go online and reserve. When I went into facility and asked if there were any specials he said no. I did end up going home and check around because of that. I would have gone to a less expensive place but this is right up the street from my house.
Positive experience. Good service. Friendly staff. Clean facilities.
I've dealt with Sherry,Guillermo and John who are all very professional and helpful.
I was referred by a former tenant and I am so glad I was! Great spot, staff is so friendly and you feel safe with staff onsite! Excellent payment options! Easy!
Staff very friendly and helpful!
Easy process. Extremely nice people running it. Clean and secure.
Very pleased.
simple and easy reasonable price and terms
I yes want to say everything in there is awesome nice clean end friendly ho ever work there I recommend
Very Happy
Exceptional service! Very helpful and kind, glad I found out about you.
John had great service
Friendly efficient service
Sherri is the best
Clean easy to get to units
Great service, very friendly
John was great. Very good service!
They are amazing.
The place is clean, the people are nice. It worked out great for me.
I am quite pleased with my experience with US Storage in Simi Valley , CA. Sherry Ladd and her associate John were extremely helpful.The facility is very clean and secure.
Very friendly service,&professional. Door got stuck,after closing it,I'm sure it won't be a problem,thank's.
Great people that help you. Sherry and John
I loved it! Units were clean and the staff was so helpful. They always answered my questions right away. I especially loved working with Sherry. She is so personable and a delight to work with
The staff at this location is fantastic, a pleasure to work with. Facility is clean and very easy to access. I’m happy I was able to use these guys. John and Sherry are very nice and accommodating. Thanks guys!
Very friendly service and great support.
John is very friendly guy. Keep up the good job. He needs a raise for giving such a great service. Thanks for welcoming us to Simi Valley.
Friendly, fast, and very neighborly
I can’t say enough about the excellent customer service and how they accommodate my needs. The value and service is priceless. I will use their storage faculties in the future as well. I love the idea of using their truck. All this in one area has helped reduced my stress in moving. Thanks for your help and service.
You guys are great. You fill a void when I'm faced with issues like moving, more or less storage needs. Friendly, warm, inviting atmosphere.
Thank you!
Greg Hartney & Cindy Scott
Hello.
I just moved In, I was In the moving & Storage business for 10 Years and can say hands down I revived the best service & The prices were the best.
Keep up the good work & The grate service.
Per customer.
Mr. NAVARRO DARREN, S.
Simi valley, CA 93065
>US Storage Centers should be commended for providing this platform for discovery of employee contributions that can't be found on a spread sheet. >My experience isn't with a company, but with an employee Sherry DeGreand. Rather than the usual solitary, impersonal storage experience, Sherry creates, nurtures & maintains a unique atmosphere. She garners the kind of customer loyalty that corporations dream about. Her business expertise is exemplary & self-evident. Her most valuable assets are her interpersonal & communication skills which are qualitative & therefore rarely acknowledged much less rewarded by industry as a whole. >She know her clientele personally, celebrates successes, offers sympathy for losses. Sherry is approachable and accessible. More than just square feet on a computer screen, she knows the facility, literally by the unit & matches each to customers needs. She are introduces people to one an other, hosts get-togethers, encourages networking & creates community. She is why people stay, some more than a decade. When they move, it is not uncommon for them to keep their unit or get another when they return.
Sherry is what makes the USSC experience a true value!
Such a great experience here! The management was so accommodating.
Wonderful staff. Very clean grounds. Convenient location
Excellent. I only wish I moved sooner.
Great customer service excellent security and very very clean grounds. Sherri and john are very helpful at the simi valley location.
Very clean and safe facility and friendly service. I highly recommend!
Great.. sherry is too good to work with
Experience was great, John at front desk was very polite and efficient. Thank you
Great customer service
Terrific! Sherry and John are the best!
Amazing! Sherry and John are the best! You won't go wrong if you go through US Storage.
Awesome! This Storage Center was recommended to me by people that have storage there and by former tenants. And I am not disappointed one bit by their recommendation. The management staff was very friendly, professional, and understanding. The units are clean, well lit, and it appears to have a great security system, unlike other storage companies I've had units at before. The use of the free moving truck was a lifesaver and worksaver as I am a disabled person who has to rely on help. They have unit rent specials which can help on a fixed income. They also support kidney cancer and treatment and match any donation, dollar to dollar. I will be recommending this storage site to anyone I hear needs one and I don't think they will be disappointed either. Thank you, Rhonda Sloane
Good to work with
Excellent customer service! So helpful and willing to walk through and find the right unit for our needs. Very nice people who work there.
I was very satisfied with the availability and process of obtaining a storage unit during a last minute situation. Thank you.
One word: FANTASTIC
The moment I walked in was very pleasing. Everyone was so nice which made my experience of moving so much better. Very clean units and would recommend to anyone.
The best! 8-)
Very helpful and friendly service. Thank you!
easy to work with clean environment wonderfulpeople.
From the first contact with Sherry at the US Storage facility in Simi Valley and that was several years ago I was into the US Storage facility for as long as I needed it. I have recommended that place many times. The facility is first class all the way. Sherry I believe is the reason that it is as it is she wants it that way so it is. What an amazing experience honestly I could not be happier.
Sherry you rock and you continued all the way to the move out. Thank you so much.
James D. Seiter
Sherry is a fabulous manager. I,be been a customer for a few years and I can say she is fabulous. I have rented at another place an it sucked. Sherry got me into just what I needed. I can’t say how lucky you are to have her there.
Great! The woman at the front desk was very kind and helpful. She switched us to a new unit immediately when we realized the one we'd asked for was too small. The location is perfect for us. The unit and property is clean. So far so good with our experience!
Through our respective businesses, we have been renters of storage units for decades. Our experience has ranged from marginally acceptable to outright terrible, and in time we began to believed it to be the nature of the business. At one of the facilities in got so bad that we donated the contents of several units, just to end the nightmare. Moving forward to our more recent and first experience with US Storage... the friendliness and professionalism of the staff, the cleanliness and updated facility and competitive pricing was and is a sincere pleasure, so much so that we took on the efforts and expense to relocate the contents of all other competing facilities to your US Storage Center near our home. I cannot praise your commitment to excellence enough! We have no doubt that all your efforts will reward your organization as the leader of your industry.
Great customer service, friendly and helpful people. Facilities were top notch with extremely reasonable prices!
Loved the availability to access the unit. Open on holidays!! Friendly staff. Very clean
Was very pleased with everything from the set up of my storage unit to moving out and everything in between. Sherry and the staff in the office are just plain wonderful.
The staff is friendly and very professional.I would definitely recommend your facility.
John was great. Very personable and friendly.
Great service from extremely friendly and helpful staff!
SUPER
I will always come back
We were in a jam. We needed to find someplace for the next morning. We found Sherry and she reserved the right size that night on the computer. The very next morning, I showed up, with the movers at opening. Sherry got things squared away in record time. John was super knowledgeable and took time to talk about his truck, like one I was looking at buying. He was helpful about the storage, and kind on a personal level as well. Amazing. Things couldn't have worked out better. As a matter of fact,I told Sherry I was waiting for the other shoe to fall, things went that well. Sherry reminded me to think positively. How about that. Moving is so stressful. It was nice to get a booster on being positive. That's the kind of people that run this facility. Lots of cameras, double walls, redundant gate codes, no sneeking, code in, code out or alarm goes off! Excellent all the way around. So grateful for them.
Friendly, clean, helpful staff (Sherry and John.)
Thank you for the wonderful people you have working for you! Would definitely recommend you!
The storage unit and area was well maintained with good access. The staff was professional and helpful.
Very pleased with Location and Personnel. Tks
My experience with US Storage was all positive....nice people, good service.
GREAT!
Nice, clean enclosed controlled environment, absolutely no problems.Would recommend it to all.
Great, helpful people that made a big job much easier.
Thanks Bill
Manager Sherry is fantastic
You have been awesome!! My daughter was injured and I needed to get storage for her in an emergency situation. Everyone I have worked with and talked with have been so kind and helpful. My daughter and I truly appreciate all of you!
Wonderful first experience
It was awesome. I called you had what i needed i came in looked at it paid and was on my way it was great. The guy was really nice and plenty helpful. It was a very pleasant experience thank you.
Very helpful
Location Info
2073 Royal Avenue
Simi Valley, CA 93065
(805) 206-3086
Unit Info
Your Information
Hold Info
We're Getting Your Unit Ready!
This may take a few moments. Thanks for being patient!
