Santa Rosa Storage Units

Great Service 👍

Amazing and quick service. Maxuell was super helpful and answered every question with detail. Very affordable and clean

Great staff Cindy lovely lady vary helpful and makes u feel very helpb

Clean and better that average

Ok

Great experience here. Very polite

I left a message that I regret . I made an appointment for after 2 today. Was unaware that I didn't need to confirm. Your employee didn't do anything wrong. My mistake. Don't hold this against her.

Very kind staff and great prices!

Great personable service! Amber,Tori and Dan were helpful and awesome! Made our transition to a larger unit easy. Thank you guys!

Great staff never had any problems very clean and very secure Amber Dan Tori super helpful excellent help thank you guys

Nice location. Friendly environment. Tori and Maxwell are the dream team really nice.

Staff is super friendly and very helpful! I would highly recommend doing business with them!

staff is very attentive clean location max and amber and tori are awesome

All the workers at US Storge center on Santa Rosa avenue were super friendly and knowledgeable. The facilities are kept in good shape and clean. Thank you to Tori Maxwell Amber for making the experience a fun and easy

Amber and Max were awesome Great customer experience

Excited for the energy and commitment to security and customer service the new company is bringing! Seamless process for me from start to finish... manage provided good info and a friendly smile throughout the tour. The wine storage is impressive and "cool" ;) property is secure and clean, push carts and pallet jacks available for use. Thanks again!

They were very nice, I had a unit for years and never had any problems. Thank guys!

Clean and convient

Very clean

I've rented a unit for many years. They run a tight ship most of the staff is very friendly and would recommend it highly to anyone

I have been using this storage facility for almost 2 years now and it is fantastic. We have had no issues at any point and the price hasn't changed during this entire time, which is amazing because they were by far the cheapest option we could find at the time. It's very clean, and I love that the smaller units are inside a building, so we haven't had any issues with vermin, etc. The lady who works at the front counter has always been very friendly and accommodating as well. I love her dogs! We are looking to get a larger unit in the near future (we currently have a 5x5), and I will update this review after that experience, but honestly, I have recommended this place to two coworkers and they love it, so I have a feeling it will be a good experience.

Nice and friendly staff, drove me around to look at the sizes of the units before deciding.. Just as well because the smallest one was the size of a closet and could not fit a king bed frame in it with a washer and dryer. Also if you Instagram or Facebook a review you can receive a free lock. A++

Easy to get in. They have an elevator and carrying flat carts super cool

Safe storage. Refrigerated if you need it.

Great staff. Good prices

Staff was very friendly almost asif they had known me for over ten years

We Removed Our Stuff From Public Storage And Moved It Into Southpoint Storage. This Place Is Clean as All Storages Are. But This One Has Security. And It Costs Less Too. The Buildings are Temperature Controlled And Security pads on Doors and The Main Gate, Cameras Inside And Out. We Are Happy With This Storage.

Wine storage is great

Clean and frendly

I've been storing my wine here for the last 3 years. Never any problem. Staff always friendly and helpful.

The price is excellent, the place is clean; I have been there 2 1/2 - 3 years and I am not a 'Happy Camper'! I rent a 5x5 for $26 pr mth which is excellent comparatively speaking. However, the first year of renting there I accessed my unit to find it in disarray...I thought it was from the earthquake (residing in Sonoma we felt it much more severe) instantly the manager passed by, I informed him that the earthquake had strewn my possessions around, he looked inside the unit then told me to make sure nothing is missing, so I did and he was correct, an older model laptop a sheet and a blanket were missing...but they were the only items missing!?! I went down to the office to inform him that yes there were a few items missing but they didn't have any real value and that I'm more concerned about how the burglars got into the unit. He followed me up to the third floor where my unit is...we both surveyed the unit but couldn't detect any forced entry; the manager asked if I had insurance, I replied that I did not but that I wasn't worried about that (again making that known) but how they got in!? I inquired about the alarm and he agreed that it would have activated and said that he would generate a printout of the units access history...he did and brought it up to me, no indications found!?! I put my things back in order and didn't dwell on it...I will say the next time I accessed the unit I did get that feeling of being vulnerable and that got me thinking...It is mandatory that every unit purchases and uses the facilities special barrel lock for their unit; so I suggested to him weeks later that it could have been an inside job...he immediately dismissed it and assured me that there is no master key for those locks. Well alrighty then...I unconcerned myself over it! Several months had passed and all was well, not really; the relief manager had always been rather stern and intimidating but she seemed to be directing it at me, I took it lightly and kept cordial just the same although her demeanor toward me started becoming more intense and she stopped being courteous, wouldn't engage in any friendly talk and basically excommunicated me...the regular manager started the same approach!?! I didn't notice the janitor around anymore?! I stop by my unit typically once or twice a month, I don't bring anyone there, I am always quiet and clean and I access my unit with something in mind and then do it and depart...I have a large tub with mail and paperwork, etc. stuffed in it and I needed to go through and find some important papers and documents...this took half a day and I returned the following day to continue, I found all of what I had been looking for but the tub definitely needed more addressing. My unit is on the third floor, the temperature gets stifling hot which makes it difficult to be around or hang out! One day the regular manager zips by my unit while I am there and tells me that I've been hanging out there too long, he returns to my unit with an envelop addressed to me from who he called the manager, it read that I have been spending way to much time there and hanging out!!!