Hello Modesta, your feedback is highly appreciated. Thank you so much for the review!
Very nice and clean. Hollywood was a big help and I’m very pleased with the facility.
Hello Janie, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
I'm grateful to be able to have a storage a Store More. The manager Hollywood has always made Me and and My Lady feel like Family. Always helpful and willing to answer any questions We may have had. Thank You for your service.
Hi Ant, we appreciate the kind words and are glad we could provide you with a positive experience!
Excellent service!! 5 stars
Hi Julie, your feedback is highly appreciated. Thank you for the review!
Hi Juan, we appreciate the rating and are glad we could provide you with a positive experience!
Hollywood is Extremely helpful and very informative . Very clean place definitely going to be recommending this place
Hello Thegift0000, thank you so much for leaving us a great review!
Clean, modern facility. Nice people.
Hi Mark, we are thrilled that you had a positive experience with us!
Holiday is super pro and made it all easy for me. He helped set me up with the units that best meet t my needs and took care of the rest. The facility is new and clean and the location is super convenient. I couldn’t be more pleased.
Hello Robin, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Very Friendly and professional!
Hello Tommy, thank you so much for your kind words! We appreciate you sharing your experience with us!
Goood servicio
Hello Feliberto, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
I originally wrote this review when there were quite a few transients that management was not aware of because it was all done after hours!
Even other tenants weren't aware of what was going on. It was all done after gate hours. (at least) and even more so after midnight.
Since then, Hollywood has gone to great lengths to not only remove the transients but also improve security for all tenants.
I am grateful for my words being heard and being acted upon.
Thanks, Tracy W.
I have been burglarized, threatened, attacked by tenants that live in the storage units, and watched as tenants came in after midnight holding the gates open somehow
Thank you so much for your kind words, Tracy. We really appreciate you taking the time out to share your experience with us.
Hollywood is awesome made sure we got the best deal in town!! Place is clean, well monitored, and affordable. Definitely check them out.
Hello Nabille, thank you so much for your feedback! We appreciate you sharing your experience with us!
Excellent service with personalized attention and a genuinely positive attitude from Hollywood. I’m looking forward to saying hi when I come by to drop off my things at storage.
Hello Ventura, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Best customer service I’ve ever received from any establishment!
Hi Shannon, we appreciate the kind words and are glad we could provide you with a positive experience!
Friendly staff. Units are new, well kept, high ceilings and they have climate control.
Hi Scott, your feedback is highly appreciated. Thank you for the review!
Absolutely fabulous! Not only do they offer good rates but it's brand new, clean and well protected. The customer service representative in front was so kind and did so much for us that was unexpected, how can we complain?
Thank you so much for your kind words, Jixergirl. We really appreciate you taking the time out to share your experience with us.
Good price! Excellent management! Hollywood was a great help. He answered all my questions he made the rental of the unit go by fast and smooth went over everything I needed to know! Great customer service. Would recommend to others!!
They are very helpful Hollywood gives great customer service
I highly recommend this place! Well kept property, safe and costumer service was amazing.
As the Manager of the Storage Facility. This is far from the truth of us being robbed every night. I have personally been coming in and patrolling the facility. The former tenant has not been here since 10/29/24 He had an issue with 2 also former tenants that he had referred himself. These "friends" all had a falling out in which NONE of them are nor have been here. I take pride in each and every one of my tenants and their belongings. If they have an issue i attend to it at once. If there is anything they see or hear and bring that to me. I tend to it. I have been doing more work for my tenants and all than for my company. 'Office Work" I work 2 jobs 20hrs a day and even if there is a gate issue while at my other job Ill drive out here to make sure things are secure and right. These now all of a sudden bad reviews is of a personal and away from property manner. Can we have those flagged and removed please?
This place is nice safe and secure!
Hello Nicholas, thank you for your wonderful review! We’re thrilled to hear that you had a great experience.
I had a very great experience with the place the employees yeasy to talk to they are affordable and friendly so I recommend this ace to anyone needing storage.
Hello Fekadu, thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our team and found our services friendly and affordable. We appreciate your recommendation and look forward to continuing to meet your storage needs.
Staff was so nice and friendly definitely recommend going here
Hello Maria, thank you for the kind words! We’re glad to know that you had a positive experience with our friendly staff. We appreciate your recommendation and are here to help anytime you need.
Hello Christopher, thank you for the 5-star review! We’re pleased to hear you had a great experience with us. We’re here to make storage easy and are happy to assist with anything you need.
Review: Exceptional Experience with the Manager at the New Storage Facility
I recently had the opportunity to utilize the services of a new storage facility in my area, and I must say, my experience was overwhelmingly positive, thanks in large part to the exceptional management team. The manager Mr. Hollywood,, in particular, stood out for several reasons, making my entire interaction not only smooth but also enjoyable.
From the moment I stepped into the facility, I was greeted with a warm smile and a welcoming attitude. The manager was quick to assist, providing me with a thorough overview of the available units and helping me choose the one that best suited my needs. Their extensive knowledge of the facility and its features was impressive, and it was clear they had a genuine interest in ensuring I found the right fit.
One of the highlights of my experience was how the manager took the time to explain the security features of the facility. They had a wealth of information about the surveillance systems and access protocols, which put my mind at ease regarding the safety of my belongings. This attention to detail and commitment to security truly set this storage facility apart from others I have used in the past.
Moreover, the manager’s customer service skills were exceptional. They made a concerted effort to understand my specific needs and preferences, and they went above and beyond to accommodate them. Whether it was offering packing tips, providing supplies, or even assisting with the rental paperwork, I felt supported throughout the entire process. Their patience and willingness to answer every question I had, no matter how small, made me feel valued as a customer.
The facility itself was clean, well-maintained, and easily accessible, which added to my overall positive impression. The manager clearly takes pride in the space, ensuring that everything is organized and in top condition. It’s evident that they are committed to providing a high-quality service and creating a positive experience for all customers.
In conclusion, if you’re looking for a storage facility, I highly recommend this one. The exceptional management, led by a top-notch manager, truly makes a difference. Their professionalism, attention to detail, and genuine care for customers are qualities that set them apart from the competition. I left feeling confident that my items were in safe hands and looked forward to continuing my association with this facility in the future. Five stars all the way!
Hello Zsoltika, thank you for your thoughtful review! We’re delighted to know that you had an exceptional experience with our manager, Mr. Hollywood, and our team. We’re committed to providing outstanding service and we appreciate your kind words.
Hollywood was awesome, he answered all of our questions and helped us out with all our needs. Highly recomended
Hello Erin, thank you for the wonderful feedback! We’re so glad that Hollywood was able to assist with all your questions and needs. We appreciate your recommendation and look forward to continuing to provide great service.
Great rates, top notch staff, clean facilities. Hollywood, the manager was knowledgeable and friendly. He made me feel welcomed during the stressful time of moving. Highly recommended
Hello Tommy, thank you for your fantastic review! We’re thrilled that you had a positive experience with our clean facilities and knowledgeable team. It’s great to know we could make your moving process a little easier. Highly recommended by you means a lot to us!
I had a great experience with this storage facility. It's brand new and is super clean. The manager was really helpful when I was trying to figure out which size space to rent. I am confident that my belongings will be safe and secure at this facility.
Hello Kim, thank you for the fantastic review! We’re thrilled to hear you had a great experience with our facility and that our manager was able to help you find the right space. It’s wonderful to know that you feel confident storing with us. We’re here to help whenever you need!
This Store More facility is awesome. It is clean, it’s friendly and the price is very good. We have 2 units and are very happy. We had an amazing helper with Leatha. She is very knowledgeable and so helpful. I highly recommend using this place.
Hello Karla, thank you for your kind words! We’re so pleased to hear that you had a positive experience with our clean and friendly facility. We’re glad Leatha was able to provide you with excellent assistance. Thank you for the recommendation!
I would recommend this storage facility. It is very clean, lots of units in all different sizes, great access hours and Hollywood who works at the Store More location on Lotus Street was very helpful and made my storage experience fantastic!
Hello Jennifer, thank you for your wonderful review! We’re delighted that you enjoyed the cleanliness and variety of unit sizes at our facility. Hollywood is glad to have been able to make your storage experience fantastic. We appreciate your recommendation!
I can only highly recommend this storage facility. It is new, clean, well lit up, and the storage units are very large and not to forget its location is very conveniently off the freeway. The store manager Hollywood I will give a A+ for professionalism, knowledge of the facility/units, understanding of the customers storage needs, and he definitely knows how to talk to people.
I would definitely recommend this storage facility.
B and N 👍
Got in my storage unit real quick
Hollywood was a great property manager!
Great customer service friendly staff need a storage come and get one here
Excellent customer service, very attentive and the facilities are absolutely clean and amazing
Brand new place and great staff to help out choosing a unit. Clean and ready to go. Thanks!