Clean spooky in a good fun away and the ladies had made a mistake, but because of the system, but they cleared it up, they gave us a good deal. They were amazing, and incredibly helpful. I'm actually very happy to. We use these facilities to store my stuff. I feel very safe.
Hi Athena, your feedback is highly appreciated. Thank you for the review!
Lindsay was very helpful getting signed in. Policy seems fair and the storage unit is clean.
Hi Luke, we are thrilled that you had a positive experience with us!
DAWN was who helped me when I asked to get a storage bin. She was AWESOME!! Friendly & very knowledgeable! She is a wonderful asset to Morena Storage. I recommend anyone to see HER when needing storage to rent! Excellent pricing & spacious. DAWN is the one to help you with your selection!
Thank You DAWN & Morena Storage for a great experience!
Sincerely, Paul Daluperit
Hello Paul, thank you so much for leaving us a great review!
Lindsey at Morena Storage has absolutely been one of the best customer service representatives I've ever met. She was very informative, answered all my questions and made me feel comfortable with my unit transaction. I truly appreciate her positive attitude!
Hello Keiko, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Dawn really helped me searching for a storage unit they have really good prices to be honest and she helped me soo much at taking a look at each storage unit to see which one i would like the best and helped me get a good price for it i would recommend it to people who are in look for a storage unit with a same day purchase she was such a great help with all this
Hello Mr., thank you so much for your kind words! We appreciate you sharing your experience with us!
I was very pleased with the entire process of signing up for and moving into my storage space at Morena. I was very impressed with Arianna's friendly, patient, professional assistance through every step.
The facility is nice, the unit good-sized , the AC is appreciated and it costs less than half of what I was paying.
Thank you so much for your kind words, Jack. We really appreciate you taking the time out to share your experience with us.
I love the customer service.
Dawn B and Arianna L. were so helpful and kind. They made the process easy for me.
Hello Galen, thank you so much for your feedback! We appreciate you sharing your experience with us!
Dawn was fantastic and on task! Great experience!
Hello David, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Hello Ladislao, we are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Lindsey is wonderful and super helpful! Facility is clean and organized.
Hi Kaelyn, we appreciate the kind words and are glad we could provide you with a positive experience!
Dawn was so helpful both times we’ve been there! Great price and excellent service!
Hi Michelle, your feedback is highly appreciated. Thank you for the review!
Lindset was Very friendly and helpful.
Affordable and easy
Hello John, thank you so much for leaving us a great review!
Dawn was great! Customer service was excellent, friendly. Would recommend for sure
Hi Chris, we are thrilled that you had a positive experience with us!
Don was super cool
Hello Imsun, thank you so much for your kind words! We appreciate you sharing your experience with us!
Excellent service
Hello Lynn, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Best deal in town! Dawn the manager was extremely helpful! Went out of her way to find me the best deal and was very kind to my son. I have been and will continue to recommend this to all my friends.
Thank you so much for your kind words, Chris. We really appreciate you taking the time out to share your experience with us.
Was greeted by Dawn whom was very professional and answered all our questions. The facility is very clean and updated. Carts are available for moving items and there are public restrooms for patrons.
Hello Joseph, thank you so much for your feedback! We appreciate you sharing your experience with us!
Dawn provided great service!!. She Accommodated the request for a unit close to elevators and overall very professional
Hello Paola, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Excellent service at Morena Storage. Staff is very welcoming, helping us set up our storage. Very efficient work.
Hi Luis, we appreciate the kind words and are glad we could provide you with a positive experience!
Easy and cheap, can't go wrong.
Hi Keoni, your feedback is highly appreciated. Thank you for the review!
Working with Lindsey was a breeze. Easiest storage setup experience I’ve had.
Hello Casey, thank you so much for leaving us a great review!
Above and Beyond—Morena Storage Sets the Gold Standard!
I cannot say enough about how incredible my experience was at Morena Storage—particularly thanks to Lindsey Henderson. After an exhausting search, calling multiple storage facilities only to be met with offshore call centers that had no clue how to actually accommodate my needs (but sure knew how to upsell), I was ready to give up. That’s when I found Morena Storage, and the difference was IMMEDIATE.
From the very first call, Lindsey was an absolute rockstar. Not only did she answer my questions with expertise and clarity, but she also took the time to actually listen—something that seems rare these days. She understood my situation better than I did and effortlessly found the perfect storage solution for me. There was no pressure, no scripted sales tactics—just genuine care, real knowledge, and a level of customer service that is simply unmatched.
When I arrived, the facility was just as impressive as the service. Everything was spotless, secure, and well-organized. Lindsey personally made sure the move-in process was smooth and stress-free. Honestly, I walked away feeling more like a VIP than just another customer.
If you’re even considering storage in San Diego, do yourself a favor—skip the hassle and go straight to Morena Storage. Lindsey and her team are the BEST in the business, hands down. I wish every company operated like this!
⭐️⭐️⭐️⭐️⭐️ Five stars aren’t enough!
— Leo Persello, San Diego
Hi Leo, we are thrilled that you had a positive experience with us!
Dawn was great! Very professional, clear, and concise.
Hello Sierra, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Hi Jack, we appreciate the rating and are glad we could provide you with a positive experience!
Dawn and Linda were so helpful. They acknowledged me as soon as I came in and helped me in every possible way they could. I really appreciate the time and dedication they provided into making sure my experience was stress free and seamless
Hello Jael, thank you so much for your kind words! We appreciate you sharing your experience with us!
Don an Lindsey two wonderful ladies helped me out today. I had come in to the wrong storage unit an I assured them I had a good price. They asked me if they could price check real fast an an ended up saving me a great amount of money. Cant thank them enough
Hello David, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
great value, spacious and clean. friendly and helpful staff
Thank you so much for your kind words, Charles. We really appreciate you taking the time out to share your experience with us.
Dawn got us set up with an amazing unit for a truly unbeatable price!!! Fantastic customer service from both Dawn and Arianna. Place is clean, organized, and easy to access. Thank you Morena Storage!
Dawn, Ariana and Lindsey were very helpful with the initial setup and process. Thank you for making the process seamless.
Hello Ray, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Exceptional Service and Outstanding Staff – Highly Recommend Morena Storage!
I highly, highly, highly recommend this storage facility!
This is my third time renting at Morena Storage on Sherman Street in San Diego, and my experiences here over the past four years have always been fantastic. The reason I keep coming back is simple: outstanding customer service, a well-maintained facility, and a team that truly cares about their customers.
My most recent experience, however, stood out even more—thanks to Dawn, the new property manager. I had some concerns about my storage unit due to challenges that arose from staff transitions, but Dawn went above and beyond to ensure everything worked out smoothly.
When I fell behind on payments due to a medical issue, I was genuinely worried that my belongings might go to auction. Dawn reassured me every step of the way, personally reaching out to corporate on my behalf to ensure my unit remained secure. Even though corporate took longer than expected to respond, Dawn remained patient, professional, and incredibly supportive. She stayed in constant communication, helping me navigate the situation with kindness and understanding—even during moments when I was feeling overwhelmed.
On the day I came in to finalize my payment and move out, Dawn once again provided phenomenal customer service. She made sure everything was in order and truly went the extra mile to help me. I cannot thank her enough for her dedication and compassion!
I also want to acknowledge the amazing team at this location. Lindsay was incredibly helpful both over the phone and in person. When I visited the facility, she was welcoming, made sure my messages got to Dawn, and even reminded me about the complimentary refrigerated bottled water—small gestures that made a big difference. Arianna, whom I only spoke with over the phone, was also very kind and professional, always making sure my concerns were addressed and passing along my messages promptly. Their genuine friendliness made a stressful time much easier. Additionally, Julie from corporate helped coordinate a small discount through corporate, which made a huge difference for me in covering my final storage bill and moving truck rental.
The new team at Morena Storage is absolutely fantastic, just like my past experiences here. Their personalized customer service and commitment to their clients truly set them apart. I am beyond grateful for their help, and I will always remember the kindness and professionalism I experienced here.
Thank you, Dawn, Lindsay, Arianna, and Julie—your hard work does not go unnoticed!
If you're looking for a secure, reliable, and customer-focused storage facility in San Diego, this is the place to go!
Hello Jordan, thank you so much for your kind words! We appreciate you sharing your experience with us!
Great local staff with Dawn, Arianna, and Lindsey running the show. Most helpful. Staff on site during all access hours now. Clean. Nice. Close to highways 5 and 8.
Thank you so much for your kind words, Richard. We really appreciate you taking the time out to share your experience with us.
Fast and professional. Dawn rocks!
Hello Richard, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
I came to this building looking for a storage unit, and the customer service is top notch. The ladies at the front desk are very kind and friendly, you can tell they love their job. I highly recommend this place, Plus, the prices are very affordable, look no further.
Hello Cesar, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
The staff is so friendly! The facility is immaculate. Access is easy. I highly recommend this facility.
Hello Lisa, thank you so much for your feedback! We appreciate you sharing your experience with us!
Great experience here at Morena Storage! Best prices and friendliest service in town!
Veronica is a great personality and super helpful! Made our move in experience way easier and smooth.
Hello Sheila, thank you so much for your kind words! We appreciate you sharing your experience with us!
Veronica was super helpful!!
We're thrilled to hear that Veronica was super helpful! Thank you for your feedback.
The staff is incredibly helpful, especially Monica she was able to answer all my questions and made setting up my rental a breeze! Would highly recommend
Thank you immensely for your kind words, Vanessa! We're thrilled to hear that Monica was able to assist you so well.
The manager Monica was of great help. I've never used a storage and she helped me and made the whole process smooth. Sadly she was just covering temporary the next manager has some big shoes to fill
Hello Domingo, we are happy to hear that Monica was able to assist you smoothly. Thank you for sharing your experience.
Prices brought me in, but Monica sealed the deal and got me to stay. Great customer service, very professional, extremely knowledgeable, and love the way she greats everyone as soon as they walk in
Thanks for the positive feedback, Lugo! We are delighted to hear that Monica provided you with great customer service and made you feel welcome.
Appreciate the help. Thanks Monica. Great customer service.
Thank you for your review, Angelica. We are glad to hear you had a great experience with Monica.
Monica helped me at the Sherman Street location in San Diego. She was down here from Riverside covering for somebody and I was lucky enough to get her to help her customer service and friendliness and knowledge of the paperwork and computer were exceptional. This was a stressful situation for me and she made it much more Comfortable she was able to find me a place on the first floor and that was what I had asked for and I am just very happy with her. Monica is why I would do business at a place like yours. Please let her know that she is appreciated and she is very appreciate and exceptional in her job position, you need more people like this thank you
Thank you for your kind words, Elisa! We are thrilled to hear about your positive experience with Monica. Your feedback is greatly appreciated.
Monica was a pleasure and helpful. And got me set up with my storage in 15 mins. Definitely come and rent here
The property manager Monica is most sweetest person ever!!! She helped me to get best deal and nicest unit!
Monica
Your positive experience with Monica is greatly appreciated! Thank you for sharing your feedback.
Monica was so great. Very helpful and very kind.
Hi Jocelyn, your positive experience with Monica is greatly appreciated. Thank you for sharing your feedback.
Great and kind customer service! Clear on all expectations. Mónica did awesome taking care of many customers at once. Appreciated her work ethic. And the place is nice and clean and efficient! Thank you!!
Hello Yvette, we're absolutely thrilled to hear about your great experience at Morena Storage! Thank you for your kind words and appreciation.
Best customer service ever!!! Thank you so much Monica 😁
Monica was great, very professional and informative!
Monica is absolutely amazing! She was so sweet and very knowledgeable. She deserves a raise for sure!
This Review is for Monica: It’s my first time getting a storage unit and Monica made the entire process so easy and her customer service was incredible! She went above and beyond to help me find the right size for my needs and I’m super happy with the whole process.
Monica is the best! So helpful and kind. Thank you!
I want to say huge thank you to Monica at Morena storage making my 1st time renting experience easy and smooth. Did not leave any questions unanswered and had so much patience with me on showing the units for my future hoarding lifestyle that awaits me. Definitely recommend if you’re looking for a Storage unit this is the place to start off. Price friendly and easy to locate your unit.
Excellent customer service from Monica, the place is clean, didn’t have any issues during my stay
Highly recommended solely because of the manager Monica! She is great! One woman show and I’m sure it’s stressful but she doesn’t show it. She’s definitely a keeper! Thank you for hiring her, from a happy new customer;)
Mónica at the front is a trooper. She has only been here a few days but is handling things like a pro! She has so much patience and understanding even when the office is full and customers are not happy to wait. She has a smile and turns everyone’s mood around with it. Please keep her here she’s amazing!!!
There’s customer service… and then there’s Monica. Monica is really an amazing person and someone any company should be proud to have on their team. I hope she’s properly acknowledged for her hard work, dedication to problem solving, and making every single customer feel comfortable. I literally switched storages because of her. Thank you for your kindness and hospitality! I was told Monica is temporary to this location but the way she handles business is top tier
This is a woman who goes completely out of her way to make customers happy, and consequently makes Morena Storage and USSF look amazing
Monica was super helpful and very pleasant. Great experience!
Monica is an absolute gem! Though she’s been with this specific location less than a week, she’s already made such a positive impact and took to learn the facility as if it were her home-location. She goes above and beyond to help tenants, always handling everything quickly and with such genuine care and professionalism. It’s clear she’s dedicated to making sure everyone’s needs are met, and her friendly, can-do attitude is so refreshing. Morena Storage is lucky to have her — I can’t recommend Monica enough, and in turn my first day with Morena Storage has been amazing because of her. (Written on behalf of unit3008A)
Monaco was wonderful a pleasure to deal with. Thank you for hiring her!!
Great service, Monica. Thank you!
Amazing service from Ken. Thank you for all your help with my account!
Joan has been doing great work! His service was great and attentive. He took care of everything we needed!
Very reasonably priced storage units with friendly, curtious and professional staff.
Joan has been very helpful to me. I appreciate the assistance with my space
Great and friendly customer service.
Eric was awesome! Great service and fair prices. Definitely recommend!
I am very pleased with how helpful Dennis Evey was with me on all my needs. Mark
EXCELLENT SERVICE!! Dennis was top rate. Thanks
Peter Dolan out of Sherman location was extremely helpful in getting me set up!
Working with Dennis on my move out was a pleasure. He wss efficient, professional and went out of his way to be helpful. An excellent addition to Morens's staff.
Thanks Dennis for a great intake! Awesome Job and great customer service!!
Sarah was so kind and understanding. They offer complementary water. The units were easily accessible and very convenient location in a warehouse district. Great prices and nice nostalgic photos in store
Very great rate for the size of the storage. Recommended! :)
Sarah was super friendly, informative and efficient. I found the space I needed, got a great price and completed the whole transaction in under 30 min. It was just what I needed and at a fraction of the cost of a similar size unit at a nearby competitor.
Peter went above and beyond. Great customer service! He answered every query and took extra time to walk me through the process.
Got there late and Peter and Sarah stayed late to check us in! We had just driven 11 hours and were grumpy but their cheery faces made it all work well!
Peter really helped me with getting the storage I needed. Very helpful!
Peter was super helpful in showing me around and helping me with my gate code. Peter is friendly and knowledgeable. Great service at Morena storage.
Peter was Soo Helpful..and we are Very Happy with Morena Storage..Good Service and Very Friendly. Thank you Peter!
Dennis was extremely helpful and efficient in helping me find an appropriate unit for my needs.
Peter and the crew were outstanding. Best storage center in San Diego👍
Peter helped me from the start
On the phone and physically helping me load my paintings and storage containers. He was courteous and went above and beyond to assist me. The female staff member was also excellent with knowledge and help. Thank you all!
We had a gear experience. They had a good offer for the 3 months. What really does it was the staff. Very friendly, and they have the coldest water! Lol aido recommend.
Peter and Morena storage have been so helpful throughout my experience here! My girlfriend had broken her foot and they did everything they could to accommodate us! Not only this, but they consistently supported me when I had unsure move-in dates to my new house. 5 Stars!
Peter the Assistant Manager was Incredible! My helper didn't show up, so Peter went out of his way to help me put the stuff in my storage. Amazing guy! He deserves a raise!
Peter is an amazing person he trully makes feel safe and welcomed.
Rafa was very helpful in helping me find a solution to a delivery issue. Would recommend!
Thanks to Peter I had a great first experience renting a storage space. Peter was polite and knowledgeable. He helped me find a space that will be perfect for my daughter and I to store our belongings. Thank you Peter!!
Everything was great! Sarah was super helpful and facilities were clean and easy to access.
A great storage facility in a fantastic location!
The current and previous property management staff (particularly current Property Manager Sarah) are always very helpful and very easy to communicate with.
As a matter of fact, Sarah even spent some of her valuable time helping me move my couch from one unit to another unit yesterday!
Highly recommend!
Excellent customer service, fairly priced , lots of help from manager Sarah!
Sarah is rad! Secured our space! Thank you!
Sarah, is wonderful very intelligent manager very friendly
Great customer service, fast and efficient, definitely recommend!
Very convenient and great customer service.
Morena Storage is the BEST storage place on earth!! 🌎 Sarah Schuster is just the best property manager ever! She took the time to go over options with us and show us various sizes to find the perfect unit that would work for us! She is so kind and funny too, absolutely 10/10 recommend Morena Storage! I could not speak more highly of this building or of Sarah!!!
Morena storage is the BEST!!! The front office (sarah) was so fantastic with helping us find a unit in our price! And for also helping us tour different units of size! If you don’t know where to store your things definitely come here!
What could have been a super stressful experience was saved by Sarah! She was so helpful and personable and I’m so glad she was there to help.
Sarah was very helpful in getting me set up with my unit! Would definitely store here again!!
I just rented a storage unit with Morena. Highly recommend. Rafa in the main office was so helpful.several weeks ago over the phone, He guided me through the rental contract and helped me get a really great deal on the few months of storage that we needed. Today when I met with him, he was very personable as he explained the locks and led me to my unit. Friendly and knowledgeable guy and wonderful service here. We will definitely use Morena in the future. In addition, they have transport carts by all of the elevators. All of the entrances are locked and monitored by video cameras in the office. Made me feel safe about storing things there.
My husband and I are so happy we chose Morena Storage to have our belongings tucked away for few months.
Sarah has been extra helpful, kind and resourceful throughout the process! We are super content and will recommend here to our friends.
I have had a great experience renting with Morena storage! Sarah is such a pleasure to work with and has gone above and beyond to accommodate my friends and I with a storage unit. This location has made moving and storing my stuff stress free. Thank you!!
Very accommodating. The property manager was helpful & courteous making sure I got the unit I needed at a competitive price. I have rented storage space here on and off since 1997 and they have been consistent and helpful. Check it out!
Great service and Sarah it was AMAZING !
Junie and Sarah, are amazing made, i am going to miss them, i wish the cost wasn't so high, being a customer for 17+ years
Junie and Sarah were great, had a lot of fun talking , and they were very helpful at teaching us how to use the new systems. Long time customers since 06
Rafa and Sarah were amazing Rafa got me into the right size unit Sarah offered free water and candy. Thank you I recommend this storage
S had a big financial thing to change out and get done. And it got done very quickly. Sarah was a dream. She gave me money back I. Loved that, and this is a company that I've been going to for quite a long time. So I'm glad to be back here there.
Quick & efficient service over the phone and in person! Called so many storage facilities in my area looking for a temperature controlled 10x12 unit and there was no inventory. Thankfully Morena Storage has many available spaces. Highly recommend.
Manuel, Sarah (property manager), Rafa, and Zach were incredibly helpful.
Junie Graves was extremely kind and friendly helpful and intelligent. Was fast and efficient with explaining everything !
Nice Bright Space and Very Helpful staff. Melanie was kind in showing me the location of my locker and how to gain access to the facility.
Rafa and Sarah were amazing Rafa is a great sales men on getting me down to the property to rent. Sarah was so fast and efficient at the property renting to me great smile
Very pleased with service I was short on time came thru and Junie made it quick and painless and she even offered me water looking forward to the stay thank you !!!
Great customer service! Melanie was very helpful and welcoming. Super easy storage rental process.
We have been at Morena for many, many years. Current management (under new ownership) is trying very hard to make customers happy. (When ownership originally changed a few years ago, huge problems began to appear).
TODAY, new management is (thankfully) changing things for the better, starting with • a few new rolling carts • responsiveness to customer needs • attitude of helpfulness expressed by some staff.
Although prices are skyrocketing everywhere for every little thing we buy, management is trying to keep increases to a minimum.
The reason for deducting one star: I wish that the their contract included a clause to control rate hikes. Something like: "your rate will not increase for one year" and then will not increase more than 2%" or something similar.
Location is spectacular for anyone living in/near downtown San Diego and surrounding areas. Access is easy. Cool breezes from the ocean on hot days, and this is a CLIMATE CONTROLLED location, which is fantastic.
I miss the old Morena Storage when there were people to help you if you needed to move boxes, a moving van to borrow when you move in, free coffee (and sometimes fresh baked cookies) :-(
Hopefully, current management (FEB 2024) will not change, and will be allowed by ownership to bring Morena Storage back to near-former glory as the BEST in San Diego County.
It is doubtful that loaner or rental vans will be offered, and that coffee or cookies will ever be offered again (LOL) but we can dream, right?
Hi Dea, thank you for leaving a review. Regarding our rolling carts, we apologize if they did not meet your expectations. We will make sure to evaluate their condition and consider improvements so they are more serviceable for our customers. As for the chemical stench in the hallways, we take this matter seriously and will investigate the issue immediately. Our priority is to provide a clean and pleasant environment for our customers, and we apologize for any discomfort this may have caused. At your earliest convenience, please email us at
[email protected] with more information about your recent experience. We look forward to speaking with you.
Melanie Epperson helped me secure a unit for storage! Amazing customer service!
SARAH, WENT ABOVE & BEYOND, SHE ANWERD ALL OF MY QUESTIONS, SHOWED ME AROUND, SHE EVEN TRIED TO SAVE ME MONEY, BY GETTING A SMALLER SPACE, & I GOT FREE WATER TOO, A+++ CUSTOMER SERVICE, SARAH ROCKS!!
Junie is so helpful and nice! Amazing personality & very thorough. Thank you for making this process so smooth. Great customer service from her and rafa. Ask for Junie!
Sara at Morena Storage is incredible! She has been so helpful over the years- professional, clean building, can’t say enough good things
Morena Storage is one of the best locations in San Diego for your storage needs.
I personally like the location, and most importantly their staff. Property manager Sarah Schuster is absolutely the best, and friendliest property manager I have ever dealt with. Thank you guys!
Junie was very helpful fast and efficient. Excellent customer service. Made my renting the unit an easy choice. She's. Definitely an asset to morena storage.
Thank you so much Junie ! She was amazing, informative and very helpful as she got me in and out !
Sarah was extremely helpful with all of our questions, had some creative ideas for how we could execute move and storage logistics. Fantastic person to do business with. Always ready to give excellent advice.
I’ve never had a problem here.
Awesome!! Good deal. Nice people!!
great prices and great staff. best on the block!
Came in after visiting a few other storages and junie was the best . Great customer service and a very clean facility. I would recommend junie and morena storage a million times over
Rafa is great at helping with the storage. Very helpful and attentive
First and foremost I want to thank Junie Graves for her 5 Star customer service with me n my husband, I love that she is patient I ask a lot of questions lol n she included my husband while she was presenting herself and she definitely know how to sale us some storage with her knowledge. She show me a unit I reserved for but it was small I needed a 10x20 which wasn’t available but I told her that I would like to write her one just because she was such a sweetheart n her customer service was excellent. I did not rent but next time I will thank u Junie G.
We moved our client at this storage. The docks in the front make moving super easy. They have an assortment of carts to use which was a big plus.
Not to mention, they have coffee, water, and cookies
Junie was great, very helpful and went the extra mile.
Management tries hard. All in all an accommodating experience. Thank you especially to the manager Sarah.
Sarah was kind and helpful and I had a good experience using morena storage.
Awesome service, thank you Junie Graves for your excellent customer service. You took the time to explain in detail the rates, which size storage, taking me on a tour and what would be the best option to go with etc. Takes a lot of patience and someone that cares to perform those duties. I really do appreciate that. Pray you get a promotion asap😊 Take care & God bless
Great prices, thank sarah
Great prices and really pleased with the service from Junie & Rafa
Junie was great. She offered us a couple storage choices and explained things well. We were very happy with the friendly service here.
Everything has been great w/ this place. I called only a few days before needing the unit. They guided me on finding the exact perfect size & in a great location.
The day of my move - the movers & I were running late…& the girls were still incredibly patient & very understanding. They even gave me a lock - free of charge!!!
Then, I accidentally left my ID there while paying! They called the next day to let me know! AND then the manager even amended her lunch time just to be accessible for the best time that worked for me to pick it up. I highly recommend this place!!!
Rafael was a fantastic! he helped me twice with a smooth transition..smiles and appreciation! Thanks Morena Storage! And Sarah was awesome too!
Sarah was friendly, professional, approachable. Appreciate her great customer service.
The staff were amazingly cordial and respectful as-well as helpful! They made sure my unit was very clean before I bought it and I am most pleased with how they conduct business! 5 stars!!
Sarah from Morena Storage was very helpful. I had a concern and she stayed on top of it and made sure I was happy with the resolution. I appreciate it!
Best storage place in the area! Customer service is always excellent, the manager goes the extra mile to help you! Thank you!
Great facility, going to miss renting here. I recommend this place. Sarah awesome
Sarah, was extremely helpful and polite.
Junie was super kind and helpful with helping me and my dad get a storage unit
Great service! Everyone is very accommodating
Nice people. Good service!! AC In august hallelujah.
Sarah was so wonderful she is such a sweet heart Junie helped me rent a second unit. Thank you ladys
Great experience; start to finish!
Sarah is amazing she really helped me when I was able to afford my past due rent she helped me with a late fee removal. Thank you Sarah she is amazing!!
Man, I love this place. The people that work there are awesome... The manager Sarah and her team are very helpful to give me the information that I need right away. And also helped the next Customer right after me with a helping hand and a wonderful smile. And my brother and I appreciate everything this place did for us.. thank you..
Sarah helped me out today, she was really nice and helpful. 🩷
Literally awesome people awesome service. Secure, clean, no rats or ants or weirdness. I rented an 11x11 on a 2 month discount and I moved out last day of the discount period. Overall moving is stressful and tiring and Morena Storage helped make the process easy and worry free. Good helpful communication from the office and I would use this place again.
Friendly staff, Ashley was great! Facility was as advertised
Juni was super helpful with everything and Zack was very helpful too!
Karel helped me find a unit fast. She was very helpful and kind.
Sarah was a great help and super accomodating
Clean storage, Sarah is helpful.
junie was very helpful she thoroughly handled any questions i had and ultimately made the process very easy thanks
Junie was fantastic. Friendly and professional, she explained everything carefully and clearly; made my move-in fast and easy. Thanks!
Junie was an amazing and very helpful. She went above and beyond to help make my experience better. So many things went wrong but she always made it right. She is the only one on site that has the skill and support that this place needs!
Junie Graves has been my go-to for Morena Storage whenever I have questions or need help with my unit. She is professional, polite, and knowledgeable, and she provides excellent customer service.
I'm 42yrs, & Yes Thank You, I'm Aware that I Still Got it...lol, j/k.. But so let's get to the Brass Tax of things. I've been a Morena Storage Unit Owner for about 18-20yrs consistent. I've gone through prob about 3 different ownerships over the years. Some I have conversed with and some I haven't.. I understand that as human beings, we sometimes have good days & bad days, whether we're at work or whether we're a customer on the other end..
If you happen to be someone in the market looking for a Great Storage Unit Renting Company, or are a New Tenant, Morena Storage is the Best!!
You might go check & read the Reviews of the place, from different individuals from different times, and you're wanting to know what were/are their personal experiences..Well you might come across a Bad Review or two about this place (I'm speaking of @present time), or about certain employees at this place..I can most like guess that any one of those Bad Reviews you're reading, is just a spiteful complaint written from a pouting reviewer, that felt like the Staff had treated them horribly for some odd reason.. Well I'm here to tell you & I'd put money on it, that most likely that Disgruntled Reviewer either acted out of character bec of not following the rules, and bec of their self-entitlement, they were the initially Rude ones to Management first..And bec they didn't get their way or whatever, they felt the need to defame the establishment and/or worker(s).
I've witnessed them Cussing Management out at the top of their lungs, while other customers & children were present, all bec they were asked nicely to please lower their music from their vehicle that they were blasting at it's highest DB (volume) bec it's disturbing the peace..
I too have had a misunderstanding or two...and instead of acting like a fool with a foul mouth, I calmly spoke w/ Maturity & Respect to them, bec it was me that was in the wrong, on the day of the 5th of July 2023. I won't say what it was about, but bec instead of me talking trash & being disrespectful, I ended up just walking into the Office and giving a genuine apology to understanding my fault, and then Thanking The Manager named Sara for working w/ me and being unbelievably fair when she didn't have to..She never yelled at me or threatened me once, and even helped me out with the issue I was having..To whom I am grateful for..
Just like how great The Manager Sara is, this other lovely employee by the name Junie (I'm sorry if I spelled wrong), she was also nothing but a sweetheart to me, and actually allowed me a privilege (that's private ), that's she didn't have to do..
The Manager Sara, and her Employee Junie, actually relieved me from an Anxiety attack that I couldve gone through, if I would've done the opposite of not communicating with them the bind that I was in..
Sara & Junie are Both Hard Working, Beautiful Individuals I'm blessed to have gotten to know, that have to run a business that sometimes comes w/ unreasonably disrespectful customers coming by that throw tantrum fits when they dont get their way, and even though they'll call the ladies names..Sara & Junie have always stayed Professional, and handled those situations like a Boss..
Thank you Sara & Junie,
See ya Soon,
Brian E. Jackson (20yr Tenant)
PS: Thank you for getting the Candy
Back...& also Working on getting
The Cookies Back as well..
We had such a amazing first experience for renting a storage there, especially Junie Graves she was super understanding and guided us through ever step of the way!
Sarah and Junie are great facility workers great storage. Thanks
Junie was awesome... Great service...
Junie was a real help in our move to San Diego.
Junie is so amazing she was so informative and detailed with the whole transition of me moving.
People always seem to have the time to complain about poor service and never have the time to recognize great service. I am taking the time now to recognize great service.
Morena storage has a great employee in Judah. I went in and explained what I need in storage. I was recently diagnosed with cancer so I am a little slower physically. He took the time to find the storage room that would fit my budget and ease of accessibility. He took the time! Amazing. Thank you Judah for all your help and excellent customer service.
Sarah was awesome .Professional, courteous and Very helpful on top of being very patient.
Thank You Sarah for your time
Excellence service received from Sarah. Quick, responsive, she went the extra mile and found a cheaper deal for me. Would come back.
Junie was super personable and helpful.
Junie amazing customer service
Junie is the absolute best. She was so helpful, efficient and effective. Morena storage is lucky to have her.
Junie was a great help and was very prompt in guiding us to our unit! Excellent service
Junie was great! She helped me out a lot and was so sweet :)
Junie was very helpful in finding me the right storage space and ensuring I had all the information needed to feel comfortable moving my stuff in.
We needed a storage solution fast in one day - Junie was a star helping me determine the best space for my needs . She is a asset to Morena Storage.
Hi Kaishawn, thank you for leaving a review at Morena Storage. We'd love to hear more about your feedback on our facility. At your earliest convenience, please email us at
[email protected] with more information about your recent experience. We look forward to speaking with you.
Junie is the best! She stayed late to help me get all set up with a great unit when I needed it most. Strongly recommend.
Excelente atención y ubicación! Muy buenos precios, muy fácil el acceso y muy seguro!!
Junie was great to work with! Very friendly and accommodating to our needs and very efficient in getting us set up in a unit.
Shout out to Ms. Junie for helping me get the best size unit for my belongings. She was so patient with me because I was going through a lot n she sat there and listen and I needed her to do that. She prayed with me n I thank her for that=.0 I love her customer service 10 stars for her and we need more people like her. Morena storage she is a keeper don't let her go.
Junie and Judah were awesome with assisting me & GREAT CUSTOMER SERVICE- THANK YOU
Excellent service. Junie was very helpful and answered all my questions. Is military friendly!
Anthony at Morena Storage is THE BEST!! I walked in late on a Friday night to inquire about open units and within 20 mins, I had a unit, a lock and insurance to cover my items and property. Thank you Anthony for your great service. I’ve been told Morena Storage is considered “The Cadillac” of Storage and I would agree!!
Junie did great helping me set up a storage unit.
This place is aces all the way aound! I ordered a ground floor unit online in about 5 minutes. Then I stopped by the office, in-person, to get my code, lock and paperwork. Anthony (property manager) was fast, thorough, helpful, professional and friendly - a great face for the company. My unit was super clean and easy to get to. Well lit & safe. My movers, who came in a moving van, pulled right up to the loading dock & voila! So easy. I highly, highly recommend this facility.
I looked every for a storage unit in my area and finally found a place with Morena storage that fit my needs and budget. Judah made the process painless and quick when I was on a time crunch. Thank you for all the help!
Came in a few days ago and the young gentlemen Judah helped me figure out everything I needed to know very helpful just overall great customer service
Customer service representatives were very helpful and kind. Answered all my questions and helped with my whole process.
Went to move out today with my roommate, and Anthony helped us out today. He was really kind and helpful and all around provided for a smooth moving experience!
Moving out my stuff from my storage unit. Anthony helped the process be smooth and was super kind. Much appreciated!
Had the best experience moving my stuff here! The staff, especially Junie, were so kind and thorough and provided excellent service / help getting me situated. Truly appreciate the folks that work here and it is a great facility though definitely maze like!
Juni graves-Great customer service great attitude very helpful…Very patient…Really made me feel comfortable to ever want to come back wen wanting a storage anywhere
Julie was great to work with , she explained everything clearly and I m so happy with the service!
Junie offered a good price for a closet that was available. I took it on the spot. She was professional through the process to get me signed up for the storage.
On behalf of Leonardo unit 3229 Junie Graves was amazing helpful clear . She is an amazing assett to moreno storage
Junie Graves was gave amazing customer service very sweet and patient. The property is clean also.
Ending my storage as of today. Thank you Junie for all your hard work and customer service. I recommend Junie to all customers.
When I first walk inside the office Ms. Junie greeted me with a big smile I came into the office looking for a storage unit to put my belongings in and she suggested a 5x8 unit #2707 and it works great for me. She gave me a tour around the facility and she answered all my questions and she was patient. Her customer service is amazing & rare 12 stars thank you for assisting me today. I will definitely recommend Morena store to family n friends ask for Junie to assist you :)
Junie was the best, she walked us all over the property and answered all of our questions with ease. She had great advice for us for renting a unit. She made the whole process smooth and simple.
Junie Graves was wonderful! She was extremely helpful, knowledgeable, and friendly! An absolute gem!
This place has amazing service. Eric has extremely excellent customer service. Very helpful and the storage is always is nice order and clean. Never had any issues. The prices are really good. I wouldn’t want a storage at any they place honestly
Took the wrong turn but I have to say ANTHONY was very helpful. I wish I close my one storage and rent from Moreno Storage. He made me feel 100% welcomed. Thanks Anthony
Junie G. was very helpful and informative. She showed me the facility, which was clean and has multiple access areas. This was by far the easiest and most pleasant storage rental experience is have ever had. Thank you!
So far so good, Junie Has been a great help.
I give JUNIE a 10 star rating for helping me get the right storage unit for my belongings. She’s very nice & patient with me. Her customer service is rare just GREAT. I would recommend Junie to everyone ask for her. Thank you so much for everything. You are very professional in your job and I really don’t do Google reviews but for you I write you one. We need more people like you at the location. Keep up with the good work & see you at the top.
junie graves is a wonderful worker very well done very easy to talk to
Amazing experience at Morena storage. Junie was informative and patient, she showed me the unit, walked me through the whole rental process, and explained the payment/charges in detail. Thanks Junie!
I would like to give Anthony a great shout out for being so awesome, he had so much patients.
He had many distractions but still kepped it so professional.
I will recommend your storage to any of my friends.
Thank you Anthony for such a great experience.
I was extremely pleased with the thoroughness and pleasant experiences I had dealing with Junie and Anthony here at Morena Storage. Thank you!
Anthony was a blessing showed me the potential rooms to rent and made my storage rental experience very pleasant
Junie was very helpful and made getting a storage unit very easy, I will recommend her to anyone looking for a storage. Thanks Junie!
Junie was amazing. Helpful, nice, and funny. So easy setting up my storage with her
Anthony was very helpful. Facility was clean, even bathrooms.
Junie made the process comfortable and it was the best! I firmly believe I made the right choice! Great price and friendly staff! Thank you!!
When I first walked in to the office I was acknowledged right away and was told I was going to have to wait so I could take a seat. I was offered water and made me feel comfortable as I waited. Customer service was very good. If Customer service is a must for you, like it is for me then this is a place you want to look into when you need a storage unit. Anthony was the person who helped me. Way to go Anthony great customer service!
Great storage with safe and big room to store all of my stuff for the last two years, but the best part of this place is that beautiful lady Ms. Julie. She is very helpful and professional, make the experience in Morena storage into a different level. Thank you and. Junie.
Anthony was fantastic and answered all my questions. Very friendly staff
Great customer service! Junie is so friendly and knows her job very well! 5 stars!
Anthony, Zack and staff are helpful, kind and customer oriented. They are amazing!!. I recommend Morena Storage and their facility is safe.
Junie was great! Very nice and helpful. She made everything easy to understand and painless. Thank you so much Junie, from Mark Jacobs unit 4251.
Really sweet and helpful people, lot's of options for units. I had a great time talking to Anthony and he was a great help when it came time for me to turn my unit over. 10/10 experience and I will be storing with them again in the future.
I want to give a big Shout Out to Ms. Junie. I want to thank you for your excellent service provided to me on 8/23. I was so stressed out because the unit I obtained on 8/15 was to small for the move I was doing. Junie stepped up and got me all upgraded quickly and smoothly to a bigger unit needed. She was so positive and so proactive and super nice to work with.
Ms Junie is a valuable asset to Morena Storage and her team. Keep up the Outstanding job Ms. Junie, you are truly amazing.
Christine Croft Abolsaba
Junie was amazing ! Very Smart and Knowledgeable! Now a Client from Morena Storage ! 👹👊🏻🙌🏻✅🔥
Junie thank you so much for helping me n my wife getting a storage unit here today we appreciate you so much. Great customer service.
Junie at the front desk is an absolute gem of a person. Efficient, friendly, and knowledgeable :)
Junie is amazing! She's incredibly helpful and accommodating. She answered all of our questions! The storage units are great also and I'm so glad we chose Morena Storage over anywhere else
Junie took amazing care of us. Was professional and very knowledgeable. Was willing to work with us on a move in date and gave us a tour of the unit beforehand. Very personable, wonderful experience. Recommend
Tegan was very friendly and helpful
Anthony helped me out greatly with my move
Was looking for a storage unit that I only needed for a month, and Assistant Property Manager Junie Keopaseuth was amazing in giving me a tour of the facility, breaking down the prices per unit size, and accommodating for my needs. Super friendly and got to know her personally a little bit too! Highly recommend.
This was the easiest rental I have ever done. Junie is a great rep for your office. She handled everything professionally and with a smile.
Junie was so respectful and helpful! She did a great job of explaining. We had a blast!
Anthony was extremely helpful with the move in and out process. Taking time even after working hours to call me back to answer my questions. Definitely above and beyond service.
Recently moved to the area , Anthony was extremely helpful and understanding of my needs . I am pleased with unit and the service . Thank you so much for making my new move here pleasant so far :)
Thank you Anthony for providing great customer service.
Walked into great facilities first I called around for price and spoke to on site manager name Anthony extremely polite and explained all the property had to offer I ended up going in the next day and walked in and Anthony was the one to greet me love facility and it’s my new spot for my extra stuff from couponing great management definitely the best storage around in my opinion
Thank you Anthony for being helpful and knowledgeable!
Anthony was super helpful with my questions about storage!
My aunt stopped by the facility to rent a storage and Anthony was very helpful. Kind. He went the extra mile and went step by step with her and was very patient thank you so much
Received amazing customer service from Anthony! Very professional throughout the entire process. Will recommend to others!
Called to ask a question and Anthony picked up and can I just say he was so helpful and amazing !!! Thank you Anthony
Junie is the best! Super helpful, friendly and professional. Set us up with everything we need!
Tegan is a pro! Highly recommend her at more a storage
Anthony was great honestly gave me the best rates was very easy going and helpful
Tegan was fantastic! very helpful, great conversation
Junie was super helpful and kind. She made sure I was well informed and took very good care of me.
Great staff! Tegan is awesome! Feels like a safe place security wise. I wish all storage facilities were as simple and straightforward as this one.
Junie was amazing! Super helpful staff, got me in & out quick.
Junie was sooooo helpful! Very nice and kind.
I had a great experience getting my storage unit, and Junie was especially great of a help!
Tegan was so helpful and kind! Wonderful experience all around!
Junie is the best! So beyond helpful and friendly. Helped me make the move out and storing process as painless as possible!! Go to Morena Storage and ask for Junie!!
Tegan Daniels helped me and my sister and made it SUPER easy to get a unit. She has a great vibe and makes getting my first unit seem so easy. There is no one else I would want to help me and my sister in our storage unit hunt!
Very happy I chose to rent with Morena! Junie made the move in process seamless! Thanks for your help Junie!
Anthony was helpful and great!
Anthony was great to start my unit with. He was very helpful, friendly, and knowledgeable. Chase in tandem with the acoustics at this place is an amazing singer as well. Shout out to you two!
I called ahead of time to inquire about different size storage units. Junie answered the phone and was patient, didn’t rush me off and gave great info. When I came in person she was accommodating, very knowledgeable and friendly. I saw multiple units with her and with her advice chose the best option for me. Would 10/10 recommend working with Junie K.
Junie was so helpful and friendly when I went to check in for my unit. She answered all my questions and made the process very simple for me. Loved her energy!!!
Junie
Thank you so much for helping me get the right storage unit for my belongings. I'm very impressed with your customer service. You are so sweet. Blessed your lovely soul. You are on point with everything and thank you for your patience and thank you for the referral to a moving company.
10 stars to your customer service you need a raised. Thank you.
Anthony was killer. Great help, good facility, good prices and easy to access!
Tegan was so very welcoming, helpful and kind! I greatly appreciated how she walked us through everything and gave us wonderful service! Highly recommend asking for Tegan! Thank you again!
Junie was a lot of help and made finding a storage unit a nice experience.
Junie the assistant manager is very friendly and super helpful. She had my rental processed quickly and I even got a good deal for three months of rent.
I was very pleased with the great customer service provided by Junie. She helped my dad Art and I get the perfect unit size needed for all his belongings and she was very patient with us to make sure we knew exactly how the facility rules and payment options worked. I would recommend using there services ask for Junie. :)
Came in as a walk in.
Greeted immediately with a smile. Super easy a process. All of our questions and concerns were answered and we were al set up within 30 mins!
Such a great experience here first time renting a storage unit! Junie was at the desk and was so helpful checking me in! She answered all my questions. Fabulous service.
Junie you’re help was amazing and I highly recommend her and she’s funny.
Thanks for all of your help. 🙏
Anthony was great and so very helpful.
Keep up the great work Morena Storage.
Junie is awesome!! Great customer service and super cool!!
I recently rented a storage unit and Anthony was very knowledgeable and fast. He explained the lease to me, answered questions and showed me how to access the unit all in a very friendly and professional manner. He made the process easy and pleasurable.
Anthony was amazing.. vary informative and help full. We felt like he was after our best interest!!
Anthony was great! Quick, efficient, and friendly. Rent from Morena :)
Junie K.
I want to thank to Junie K. for all the help received to get my storage room
Joy and Anthony made a beautiful job. I very happy with the service. Absolutely I will recommend Morena Storage.
Anthony took great care of us! He was extremely detail oriented and went above and beyond to help us get the right unit for our needs. Highly recommend coming to Morena Storage if in need of a storage unit!
Anthony was absolutely amazing. He made everything very easy. He explained everything and made sure our experience was as easy as possible. If you need a storage unit, I would definitely say come see Anthony at Morena Storage
Junie and Anthony were very helpful in getting me into my new storage unit. They were very professional and curious.
Junie K was so helpful and kind!! Amazing customer service!! We have had a great experience at Morena Storage. The hours are great, easy to run in and out!
Junie was very helpful and patient nice young lady.
Thank you Anthony for the awesome help today. He was very nice and friendly he helped show me around and made sure I knew the best route to get to my unit. Already love it here and am looking forward to renting here :)
Anthony & Junie were very helpful and informative when searching for a storage unit. They were able to beat any pricing on the market. Thank you!
Anthony was amazing. He is so helpful and was able to answer all out questions. He got us set up and good to go very quickly. Thanks Anthony for all your help!!!
Anthony was really awesome. He went above and beyond to help me out with setting up the storage. Was having trouble booking it online. But he made sure I got the best price and the right storage size. Thank you Anthony for your patience and help.
Junie k. :)
im writting on behalf of my boyfriend Vincent Huggins and myself wanted to thank you for helping us with the storage unit we appreciate it.
I like the fact you took your time to answer all our questions and was patient even tho i was a bit too much but you handle it very well. You are kind n love how you are so professional 😁.
great job on cleaning the ladies restroom. Your customer service is excellent perfect 10 plus. Keep up the great work we need more people like you at any storage place.
THANK YOU JUNIE: for everything
Junie is the best!! Helped us with a fast and efficient move in and has a terrific upbeat personality that made this day a little better!
JUNIE K.
Thank you for showing me the best storage unit for my things even though I speak very little English. You have patience with me thank u so much. Great customer service I recommend you for everyone.
Joy has been extremely helpful and kind with my move in process and answering all of many questions and walking me through the facility with her kind bubbly attitude. Thank you so mucb🙏
Very friendly and helpful service very secure.and very clean.
I just wanted to give special thanks to Anthony and his crew they taken good care of me down here.
I am writing today to let everyone know how pleased I have been with Anthony-my go to person with any questions or concerns. I feel confident with his ability to help me. I also appreciate the friendliness and willingness to go the extra mile by the team-cinnamon, Junie, and Joy.They are definitely understaffed at this time yet she still provides A+++ service.
A good place for your stuff nice area. They have fantastic, professional, friendly woman who goes by the name of Cinnamon explained there policy very well went through a lot of useful information she could have skipped over, but took the time to make sure I was informed about everything I needed.
Junie helped us out today.
She is the best!
Great experience. Competitive prices. Very professional and time efficient!
Cinnamon greeted me as I entered the building. She was professional, friendly and very versed in her ability to solve my storage challenge. I was very grateful for her guidance. The process from start to finish to 1) view 2 storage units and 2) complete paperwork took under 35mins to complete. I would definitely recommend trying out Morena Storage and ask for Cinnamon.
Great prices and good size storage units!! It was super simple to get all set up! It literally took 10-15 mins and bam I got myself a storage unit!! The staff definitely made sure I was informed and knew my options before I chose my storage unit! The place is very secure and I feel Ike my belongings are safe!! Go check them out!!
I went with my friend to assist her in renting a storage unit from Morena and we were helped by an associate named Anthony. He was so nice and very helpful and thoroughly answered all of our questions. We toured a unit and the property was very clean and taken care of. I definitely recommend this location if you are in the hunt for storage!!
Junie was on point with all my questions and clearly explained everything I needed to know. Seamless sign up and happy to be using a facility much closer to where I live.
I just want everybody out there to know that morena storage is the best storage place I have every stored my belongings. Junie is the best
and cinnamon had excellent customer service. They were very attentive and answer every question I had . They are true professional.
Great experience getting our unit! Junie was friendly, knowledgeable, and professional!
Highly recommend Morena Storage!
Anthony was very helpful. The facility is clean and accomodating. Pleasant experience!
Ask for Anthony if you’ve never rented a storage unit before. I came in to buy boxes and he showed me all the tips and tricks of how to maximize my space for the cheapest price. 10/10 recommend 👍🏾
I stopped in here for quotes and questions and spoke to an Anthony, I think he's the store manager, but he is VERY polite and personable! I wanted to make sure that what I'm looking for will be affordable and fit my possessions in comfortably. he was detailed, thorough and you don't see much of that in today's customer service. one thing I was appreciative for was his honesty by letting me know what my best options would be for a unit. I strongly encourage you to ask for Anthony when needing services.
Junie was the best. She was polite, professional, and helped us feel reassured. Thank you!
Super friendly staff!!
Cinnamon went above and being to make sure I understood everything and my needs were met as I have back issues!!!
Junie assisted us and she is great. She has very good knowledge of the product. Great attitude. Excellent customer service... She's very patient and had all the answers we needed.. thank you Junie
Anthony was amazing, so very helpful!!! Highly recommend!!!
Junie was terrific. She was extremely helpful the moment I walked and throughout the entire process. She took my payment and then helped me get into a larger unit than I was originally in.
For 5 years, I’ve stored my valuables that don’t fit in my 1 bedroom condo, at Morena Storage. The move in support and truck was a major factor in my choice to select Morena. All subsequent interactions have been professional and very considerate and courteous.
Recently, Cinnamon helped me update my account as the shop was about to close for the day. She was friendly, caring and very helpful. Thank you!!!!
Cinnamon is the BEST! She helped me in a last minute pinch. She went out of her to wait on me, and help me load my items into my storage. She even listened to me vent my problems to her and gave me advice. Her customer service was genuine and she was just overall amazing and absolutely helpful. I get to say I left feeling less stressed.
Cinnamon has been a blessing she was very helpful 😄
Cinnamon is very qualified and made process easy during my stressful move . Thank you cinnamon. Cinnamon also can handle much more than postion duties given.
Junie was the best example of what customer service looks like. She made my storage worries disappear with her great attitude and eagerness to help !
This storage place is great! I went with a friend that is new to town to help her move and received excellent service from Anthony. He made great recommendations and gave us service with a smile (I appreciate that!). The place is clean and well maintained as well. Definitely would recommend doing business here! Thanks Anthony for the stress free experience! :)
Junie,
Thank you for the great customer service and helping me out.
Anthony and Cinnamon are great! After explaining what I was looking for they knew exactly what I needed. Showed me the unit, which was perfect, got me all set with pricing and paperwork and I was out of there in no time. Great team, clean facility and the keyless entry is pretty good. Thanks Anthony and Cinnamon!
Stored my things here over the summer and the unit was both clean and spacious. Junie just helped us check out and she made the process really efficient!
Use this place for business.love the ease of the dock area. Cinnamon and Anthony are a good team and run a tight ship.
My daughter had to use this facility while on summer break and the staff was amazing . cinnamon being a mother herself made me feel extremely comfortable and put my mind at ease that my daughter was safe while at thefacility . We will be back for two more summers. Thanks Cinnamon!
The manager Cinnamon was awesome and friendly " if you need storage she da one !!!
I am new to town and haven’t ever needed a storage unit. Coming into Morena Storage I was kinda nervous as I didn’t know what to expect, Cinnamon was kind, refreshing and so so so knowledgeable she was able to answer all of my questions without hesitation!! I honestly don’t know where I would be at without Cinnamon she was such a big help and I will definitely be coming back!! THANK YOU CINNAMON!!
My friend and I rented from this storage facility and Anthony gave us great service. I would recommend this place to anyway. It was clean and the staff was friendly.
Very nice people and easy to work with. Super cool!
Junie was wicked nice and everyone is courteous
Anthony and Cinnamon were always very helpful and service was above and beyond.
I want to give a huge thanks to Junie for going above and beyond. I have a speech impediment which makes it very hard for me to speak with strangers. Junie made me very comfortable and easy for me she didn’t leave out any information to the point where I didn’t need to ask a single question. This will most definitely be my go to storage from now on.
This was my first time getting storage and Junie made the process easy and fun! I had no idea what I was looking for but Junie took the extra time to help me select a unit that was well within my budget. She explained the process of moving storing and checking out so that it was easy and understandable. She also personally gave me a tour of the space. Junie is a star!! Great personality and great service. Thanks Junie!!
Junie was so helpful when last minute I needed to find a storage unit ASAP. She was efficient, friendly, and professional and made the process so easy! Would recommend Morena Storage to anyone because of their great staff and service.
This storage facility is very clean and well kept! I don't see any signs of bugs of rodents anywhere
This is by far the best storage unit you can utilize. Staff is kind and helpful. They provide detailed information about the unit and maintenance. Additionally, they offer dollies, boxes, mattresses covers, and everything else to make your transition smooth. Above all else, you’re things are safe here with cameras and required sign in on every visit. Anthony was my go to and should be yours, but Cinnamon holds it down as well. Don’t look elsewhere, this is the spot!!
Moving can be stressful period. I appreciate the level of service at Morena Storage. Sierra and Junie were the calm in the midst of the moving storm. Sierra answered all of my questions and made the registration process quick and painless. Junie showed me around the building and made me feel that my belongings were safe in their care. Shout out to Sierra and that 25% off my first month!
Recently rented a small unit here and have absolutely 0 complaints! Great price, easy setup, and nice folks.
Edit: I think they have raised my rate twice in the last couple months...the great price from my original review is becoming less great...
Junie k.
Junie was very informative, and Professional.Joyful personality, Very sweet and sociable. Excellent customer service.
this facility it awesome ask for Anthony he is very kind and friendly!!!
This facility is nice and clean I will highly recommend this storage and ask for Anthony the property manager he so kind and super nice!!!!
Cinnamon was extremely helpful and kind. She was able to answer all my questions and help me find the perfect unit. I will be storing my things here for a long time. Thanks again Cinnamon!
Junie is Super friendly and helpful. Made it very easy!
Hi Branden, thank you for taking the time to rate our storage facility. We'd like to hear more about your recent visit and learn how we can improve your storage experience. Please email us at
[email protected] and a manager will be in touch. Thank you!
Wow! I don’t know what else to say. The service provided to us today by the manager, Anthony, was truly above and beyond. He knew I found myself in a strange bind with a shipment I received and went out of his way to help me and my son to problem solve and even undo the crate and help me get it to my truck. Over the top grateful. Truly five star service and Anthony was so friendly and supportive all the way. Absolutely the place for you to select for all your storage needs.
Had my first storage experience with Cinnamon yesterday and she was amazing ! Cant tell she’s in training !
Rented a unit in seconds with Junie! Cozy office and friendly staff. Located close to highway on a silent street. Also got a deal. Very happy with my choice.
Junie K was fabulous on our move out!! Thank you, Junie!! God bless
Junie was such a dream helping me find the right unit. She went through all options with me and was so friendly and patient. The place itself is clean, well lit and seems secure!
Junie k.
Thank you for giving me a tour around the facility & getting me to the right storage unit. You are kind n nice amazing customer service and personality is so bubbly. Keep up with the good work.
Cinnamon did an excellent job getting me situated! She made sure I knew the answer to all my questions and made the entire process easy on me. Thanks Cinnamon!!
Great service my cousin rented a unit today and the manager cinnamon in training was so fun .
Junie gave me the best tour of the facility. Showed me where everything was and how it all works.
Just rented a unit 3051 and the staff was delightful. Anthony, Junie and Sierra went above above and beyond their my expectations. This is a reflection of good management. Thank you for the great experience.
M & A
Junie Keopaseuth was amazing and so helpful!
Thank you morena storage for your great offers and great customer service. Junie was very knowledgeable and gave us a great tour of the place . She was very personable, made us feel very welcome spoke clearly of the regulations as well as the amenities of the property.
Junie Keopaseuth was extremely helpful and friendly!
Anthony was so helpful and made the move easy! Thanks
Junie was super helpful and the entire process was very quick and easy!
Anthony was great! Very kind and helpful
Junie was so helpful and kind!
Junie was extremely informative about how to get the best deal for storage! She’s super funny and helpful!
The staff is friendly. I would like to also thank Junie K for her assist in getting a storage unit.
Thanks for the help from Junie
Anthony Miranda was a great help in our ability to select a unit and reserve. Thank you!
Junie and Sierra were very helpful with helping me find a storage unit quickly and affordable. They were so polite and fun. They made the process easy and hassle free.
Junie was very helpful, great customer service:)
Sierra was great!! She helped me find the right size for my storage unit and was very welcoming in doing so! 10/10 would recommend.
Junie
Good customer service thank you.
Anthony Miranda is operating the front desk to with authentic kindness and efficiency. He took the time to listen to my needs and executed them in a swift and friendly way, thank you for hiring exceptional employees to represent your brand.
Junie
Was very helpful she explained every details to me and made i was satisfied.
Junie was great! Extremely helpful. Even helped with a problem I was having with my phone.
My storage unit us here and I love it. The young girl that works there is very very nice
Anthony and the whole staff rock. He quickly got me registered and explained everything very clearly. The place is very clean. Use these guys
So my experience i had today with junie she was very helpful and respectful. Very good customer service. Thank u
Junie
Me and my bestie went to go do that rent a storage task... which had always been im my past dealings miserable. I was instead placed in a very easy comfortable smiling Ann's pleasant to talk to girl. Junie was a fresh breath of air. Very informative and very knowledgable about her job. And I felt very comfortable and at ease with getting these storage. It is a clean... very well lit property. The smell was pleasant and clean. No dirty halls and hand prints every where. They said climate control and that's what we'd have. Cool corridors and nice clean not stuffy or feeling like it's not circulating. I'm more than impressed and I am very happy thay I have been blessed with sick a awesome team of staff thay they have here st MORENA STORAGE. I BELIEVE THAT EVERYONE NEEDS TOO EXSPERIANCE THE JOY OF SOMETHING SIMPLE FOR ONCE
Anthony was terrific! Needed to rent storage for college daughter and her roommates and he took the time to help me set it up! He was great and so friendly and patient. Super easy. Will use them again! Thank you Anthony.
Staff here is terrific -- Sierra and Junie have been very helpful and friendly! I feel as though my belongings are safer here than other places due to higher security measures.
Anthony was great. Very helpful.
I love the customer service experience I just got from Anthony. He is awesome and so cute too!
Highly recommend this storage place because if Anthony!!!
This place is amazing! They really care about their customers I was very pleased with morena miss junie was amazing very knowledgeable, she made a real connection with me. Will stay with morena.
I will highly recommended this location nice staff and friendly. Ask for Anthony he so nice and helpful.
Anthony has great customer service. Very helpful & friendly.
Anthony is very knowledgeable and friendly he was able to answer all my questions. I have rented here before and I’m very pleased to have received great customer service a second time around as well would recommend this location and Storage to everyone.
Anthony was very helpful and made the process easy and straightforward for me. No problems with payment or use of my storage unit.
Anthony was great! Very informative and explained every detail about renting a space. Great customer service! Job well done!
Спасибо Anthony за сервис и помощь в аренде склада! Все было быстро и удобно! Советую всем кто ищет склад обращаться к Anthony!
Well lit and clean storage units with high ceilings and friendly staff. Good security system with lots of cameras and everyone signs in and out. It was more affordable and nicer than the other storage facilities nearby. I’m very satisfied with this temporary storage service.
Miss junior was real nice
Sweet Team and Staff here! Sierra, Robyn, and Anthony have you covered for your storing needs! Stop by and check them out for top notch customer service and support... The Bathrooms are extra clean too 😁
Amazing experience with my agent Junie !! She was quick, knowledgeable, patient and had a great sense of humor- which I needed today! :) Thanks Junie! You rock!
Came in at closing time, but Daniel took the time & check me in!
For a moment I was fearful. Wondering where I could place all of my possessions. Once I had found Morena Storage I not only found hope, I found a savior. If you want storage BOOM you got it. How about excellent customer service from my main man Anthony... consider it done. I give this a 5/5 playah
Junie helped me out, and was extremely helpful and we'll informed me with the unit I was about to rent out and she helped me get in and out!!! I highly recommend renting a unit space from Morena Storage!!!
Absolutely loved this place! Very friendly staff always willing to go the extra mile to help you. They treat all units with excellent care. I HIGHLY recommend this storage facility to everyone!
Good customer service, straightforward and concise. Kevin helped us out in the morning.
Danny the property manager and staff were so helpful in setting up storage space and in moving out of the unit. They made both transition easy and just really nice people to work with. Thank you so much!!
Staff is great. Always so kind, professional and helpful. The units and the building is great. The procedures are easy and straightforward. Never any hassle. All of that on top of the great prices. I’m glad I chose morena storage. After being here for over a week, I’m confident In everything that they do. The best I’ve experienced to date.
Excellent customer service offered here! They give you a cold water bottle right when you walk in, the strong men who work there help you to put your stuff into/take your stuff out of your storage unit, AND you get a free moving truck and helper when you first rent a unit (a free service that you can use whenever you want, doesn't have to be right away), PLUS the helper helps you place and organize your things into your unit. Very helpful & courteous men there, very high security, very well maintained, and easy to access to the units by using the freight elevators and dolleys & carts provided free to the customers. Highly recommended!
Everyone here is super helpful and down to earth.
We needed a storage unit for a move and Pamela helped us find exactly what we needed. I've used several other self storage facilities in the area and this is the cleanest and most secure to date. The price is a little higher than some of the others but the benefits for that extra is well worth it. The units have lights, they have a secure check in system, and plenty of carts for any moving. Well worth the cost for the service provided.
The new kind of customer friendly storage. These guys are helpful and professional
Called and then stopped in to get a storage unit. Met with Pamela. She is a rockstar. The office is spotless and they even have a showroom set up to show you the different sizes available. Signing up was simple and I had a unit and key in no time. The whole staff is friendly and helpful. They also sell boxes and packing products right there to make everything simple. The price is great, the location is safe and easy to access, and the staff is really helpful. If you’re thinking about getting a storage unit, this is the place. I wish more businesses were as customer focused as Morena Storage. They even have fresh baked cookies daily!
Outstanding storage place...
Thank you, Sharon, for your kind review! So glad you had a great experience with us.
Great Service & Clean Facility. Thank you!
Why was the "pay by check online" removed?
I couldn’t be a bigger fan. I have rented temporary storage units here and in Solana Beach for various moves over the years, and both their customer service and the quality of the facility at both locations is unparalleled. Come for the free water, fresh baked cookies, free truck & moving helper and stay for the exceptional business practices. I wish more companies were as helpful and straightforward as this.
Great place. Very clean. Easy to access. Staff was very helpful.
Efficient, clean, and temperature controlled. The staff even help to unload and put things in my storage unit... very nice! I will definitely be back.
I was very impressed with the speed and efficiency of Morena Storage. I set up the storage space reservation online and it only took a few minutes at the office to get all the paperwork completed. On-site help was available to assist in moving my belongings into the locker. Excellent service!
Mark, Thank you for your kind review. We are very happy that you had a great experience with us! Thank you for being our customer.
This is the best storage unit in town. We were able to borrow a truck and Jim helped us pack all of our stuff into the truck and into the storage unit. He was a huge help! Everyone that works there is super helpful and always offers a free water when you check in.
Pam and Jim were excellent! Pam was very kind and made the whole process so streamlined and easy for me. This is a very nice place and they definitely strive to make everything as simple as possible for their tenants. Would highly recommend
We rented a storage unit for the first time from Morena Storage and could not be happier. A very warm, welcoming, and family friendly environment. The premises are immaculate. The staff is superb and is always ready to help and the rates are very competitive. We especially appreciate Pamela for helping us select the unit that works best for us. Very impressed and highly recommended.
This is a special place the service is outstanding
Thank you Jack! We are so happy you are our customer! Thank you for your great review! We appreciate it.
Excellent storage facility. Properly manage and very professional staff.
The service and the price are excellent
Finally a storage place with individual lighting for each unit! Previous storage place was always dark inside the unit. Excellent service, Friendly staff. Good rates. Exceptionally clean, even the bathrooms are spotless. They have a walk in Showroom that’s great to show you the actual size of their units.
Thank you for your 5 Star review!
Love that place!!!! But no exeptions from the manager who not care about your problem and want to spent even 30 min for which you offer to pay him even double hour time wright now. Before I was think that offer show the whole deep of situation in which you are and shows how urgently I need some help and everything depends only from you buddy ...
But stop!!!! I never complain for that place!!! Manager refused in caseits a new year and he must be done with personal duties, even if me havent to celebrate it...
Look, they cut some instinctual things and I honor I found them and I definitely will use them again and again! They provide you brave guy or two, or three if you bring a hundreds of lbs of your staff or even movers you hire bring it, doesn't matter!. And team they provide strong physicaly and smart! To get that brave team to help you pass that way you have faster you need to have a rent a unit. Its like a PRIME OR A+ thing which they provide you for free just in case they honor about YOU are chose them!
ALSO THEY HAVE A DOCKS TO UNLOAD OR LOAD YOUR PERSONAL THINGS (IT'S TIME AND TIME IS MONEY!!!!). IN FRONT OF THAT ANOTHER THING LOOKS LIKE MUST HAVE BUT I FOUND THAT ITS REALLY SECURED (THAT WORD COVER A TONES OF PROCESSES THAT WORK HERE AS A SWISS CLOCK) AND CLEAN. FOR THE LAST I FOUND THEY HAVE SOME HUUUGE UNITS THAT DEFINITELY WILL FIT EVEN WHOLE YOUR 4 OR MORE BEDROOM HOUSE STAFF.
I really hate to talk a lot, but the way they use, how they trained and friendly doesnt give meeven a small chance to explain in couple phrases how good to be a customer of that business!
Bring the truth thru the times-
"We Help Take the 'SELF' out of 'SELF STORAGE"!!!! I feel it and it cost more than time and money!!!
Great storage facility- very well maintained & the people working here are very kind & helpful
I refer everyone there. Especially my clients whose listings I have.
A 5 star storage facility all staff extremely helpful
Thank you for being our customer, Ruben!
They're almost always holding some sort of promotion so prices are great. Customer service is stellar, they absolutely want your business and will go above and beyond to make you feel like a valued customer. The only negative I've experienced is that their computer system is slow and on the fritz, so monitor your bank transactions just in case. The staff knows this is a problem and do their best to fix the issues as soon as they are brought to their attention.
Thanks for your kind review, Jenna! We always strive for the very best customer service and when we realized our software system wasn’t working as we had hoped, we made a change to a new software that has the best security and technology! Thank you for being our customer!
Thanks for your review, Alisha!
I highly recommend Morena Storage. Very pleasant facility, ez to use, and the staff is absolutely outstanding.
Incredible place. Super nice and helpful staff, impeccably kept--would highly recommend this storage facility!!!
Love this place...I've been here 5 yrs. Ezra is my #1 person in here. I adore him....cleanest storage place you will ever find. Owner is such a sweet man.
Good rates great service and awesome people
Friendly staff, very helpful and professional. They also have fresh cookies.
My overall experience was excellent, very professional and timely, thanks to the desk manager and Josh for your help, I'll never wonder where the best option for moving and storage is in San Diego.
I like this storage. Easy access
When you need to store something it's the place to go.
Great service. Plus free moving truck when you move in
I hate storage, but if you have to store stuff this place is IT. Clean all over. Amazing staff. All very kind, very helpful. The service is old world, you are not storing stuff here, you are a guest in their house.
Good hours. Complimentary coffee. Many room sizes. All you could want for storage place.
Very clean facility & a very helpful staff
Great staff always helpful. & free coffee & cookies.
Good storage facility
We would be interested in knowing more about your rating. How could your storage experience have been better? Thank you for your input.
Tracy, Thank you for your nice review on Google. It helps our business when prospective customers see a good review from an existing customer and we appreciate it.
When I was refused a quote from A-1 Storage and was desperate to find somewhere to unload a 26 ft truck containing everything I we owned, Nate came through for me! I got a SUPERIOR discount and SUPERIOR service, including help with unloading, free coffee and water and the nicest people I've met in a business in a long while! DON'T LOOK ANYWHERE ELSE!!! THIS IS THE PLACE TO BE!!! THANK YOU FOR EVERYTHING! !!!
Everyone is very nice and helpful..I love they they have workers who can help out to make loading and unloading more easy..to get things done quickly! !!!
Don't go anywhere else. The staff are amazing the customer service is unparalleled. They help you load and unload,give you bottled water with every visit and they wash your windshield while you work. Friendly and a nice place.
They offer truck and 1 helper to help load, and help with organizing storage unit so everything fits. Staff is very polite and helpful every time you vist the facility.
I had a helper named Angel. He was just that! There is NO WAY I could have done it without him. He was truly a godsend . Not only was he very professional he was so well organized and efficient. I would have bet money that all the "stuff" wouldn't fit into the storage unit. Angel took his time and filled every nook and cranny to ensure everything would fit. He even stayed over our 4 hour time frame to make it happen. Don't forget to tip these "helpers" as they earn it!
Forever great full
Julie Rancour
The best storage facility in San Diego! We are continually so impressed with the cleanliness and security of the facility and the helpfulness of the staff. We couldn't be happier with our decision to move our things to Morena Storage!
LOVE this storage company!
Great customer service. Gosh, they helped me so much, specifically Michael in the office and Hayden. He was so awesome!
The facilities are so clean. The price is really great; great value built in.
When I did my research shopping around, I did not find another storage place that actually helps you move your stuff from car to unit. WOW! Having Fibromyalgia, I greatly appreciate this more than I can say.
They even provided me a cold water.
Here is what I love in a business: when you show up and what they have promised is delivered and bonus, if expectations have been surpassed.
Here they have been! You will love them too, I bet!
So happy with my choice!
Barnard, Thank you for your review. I hope we can be of service to you for boxes or storage in the future.
Great company - I flew into San Diego to help my son put his stuff into storage since he was being deployed. They were great! The provided a truck and 1 helper that was kind and professional. They helped me pack the truck and protect the furniture. They also helped load the locker so everything fit!
Highly recommend!
Kevin ST John, New Hampshire
I am very impressed at the way the storage facility runs. Friendly service, free bottles of water, free help, coffee and tea, cliff bars for sale for ravenous customers like me...pretty much all I could every ask for when renting a storage unit.
Most of all the service and care was pretty amazing. Ask and you will receive.