Clean , safe and excellent customer service
I thought it was great. Friendly people help me out. I appreciate it. Thank you
Leatha was very helpful and super friendly! The unit was clean and easy to access & it was nice being climate controlled and inside in the event it is raining. Location is very convenient and close to Costco.
Nice facility. Reasonably priced. I do wish the units were lit. And that the hall light timers were more logically placed.
Very friendly, courteous, and professional
I feel good about my pass but so much with the present 2yrs it seem like the cost has been going up n up making harder n harder to afford
Every month I go to pay the price is not what it should be. Mike is very helpful but he has to call and email corporate everytime to see why bill changes
I drive every month to pay and I always have to come back. But this time I paid the amount that I am originally quoted and now I am getting messages that i haven’t paid for September when I did!!!! I’m so sick of this!!! And now I see units $100 cheaper on the website cheaper the two I am renting and i want that price especially since this is such a hassle every dam month! So a new customer gets half off for three months and $100 less per month once the 3 months are over? This is bullshit
Great and easy experience. Customer service is excellent, easy online payments, easy in and out password protected gate.
It was a great experience, the two employees I interacted with at the Rohnert Park AC Self Storage office were so kind and helpful, if I ever need a storage space again, I'll be returning.
I find it's really easy to deal with everything there. From getting a unit to access and even paying my bill.
Amazing experience very helpful and friendly
I found the facility to be very clean and well kept. And love the fact you have surveillance cameras covering the location. Office employees are very professional and is to talk and laugh with.
Leatha and Mike were absolutely wonderful. I had to get another unit and got the wrong one. Leatha helped me switch over to the larger size with ease.
It was an absolute pleasure working with them. Excellent customer service.
Nice communication and helpful advice. Ease of moving during a stressful time.
From our initial visit, Mike helped us. He was friendly and thorough. Mike told us about the storage options and a tour of the unit. The storage unit and property are clean and secure. The day we checked in, Mike came out to check on us and ensured we had all that we needed. We experienced great customer service and an easy check in process. Thank you Mike and Leatha.
Very friendly staff; clean facility; very secure property! I trust that my items are in great hands.
Friendly representative all good
Had a wonderful experience! Mike was so welcoming and friendly. It made everything super easy, convenient, and the price was right.
Only been there a couple weeks, Leatha and Mark have been spectac and the facility is awesome.
(Gotta love Southern Hospitality…)
Friendly and clean great hours
Everything is fine thank you
Great. So helpful and so nice! I love it here!
Great customer service at the facility. Very helpful
Great pricing and Staff. Very clean facilities. Thank you‼️
Excellent. Leatha was by far the best part of my experience and the reason I chose your site over other, cheaper storage options.
The Outstanding and extremely helpful staff made my commitment to ac self storage a easy process
I love your Compamy and will recommend you to my friends. Letha and Mike are awesome.
It was great. Leetha was helpful and knowledgeable, really nice to work with. We love how clean the building is and how well maintained it is. Even the carts are in good condition. It was very easy to move it. We have an RV that we also plan to store with you later this year.
Leatha and Mike are great… they have gone above and beyond to help us. Thank you
(The only negative, and it is not the branch’s fault, is the very frequent and exorbitant rent increases).
The staff there Seem to really care. People getting a storage unit usually means that their life has a major change, and in doing so, having a sense or a place of home. The way the hospitality is there the way they treat? This means the world to mea¹1lot to me and especially in my time? And hardships, so to mike elitha, thank you This is Jeff. 5 3 2 9.
Leetha and Mike both extremely helpful and wonderful customer service. Glad I chose AC!
Very easy to talk with and was very pleasant. Very clean property and safe. It was nice that property manager held my spot until I could speak with my husband. Highly recommend
Great! Loved the personalized attention from both of the team members!
Great storage, very safe any easy to access.
Friendly.
Clean facilities.
Easy check in
Calling from out of town, 8 hours away to arrange storage for my son during the summer break Leatha was instrumental assisting us and getting it all set! Leatha was very professional and extremely helpful. We had no questions unanswered! Thank you again and see you when I arrive to pick up my collage son!! Thanks again!! Highly recommended!
Chuck
The signing up process to rent a storage unit took a very long time. I have rented from other places before and this was by far the longest it has ever taken.
I have use this storage unit before and the service is always great. And they’re well organized. I like how that they are about explaining the price ranges and what exactly you’re paying for. Of course, last time they were under different management but hopefully an app will come back. And the prices are pretty decent and I absolutely love how they give to my half off.
Clean, secure, buildings in very good condition, staff incredibly pleasant and helpful
Very bad never go back rented a space was not move in ready asked for money back next day they wouldn’t give it I would not recommend this place to anyone very lousy costumer service
Terrible - still haven’t been emailed back
