Hello Rose, thank you so much for rating your experience with us so highly!
Malissa she is wonderfull wamen I get the best cervice ever
Hello Antonio, thank you so much for your kind words! We appreciate you sharing your experience with us!
Melissa was a gratis help
Hello Efrain, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Shane and Melissa are a great team and extremely helpful!
Thank you so much for your kind words, Dalton. We really appreciate you taking the time out to share your experience with us.
Shane and Melissa were super helpful with information that I needed! Thanks again
Hello Beto, thank you so much for your feedback! We appreciate you sharing your experience with us!
Hello Jim, we are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Hello Bryce, your feedback is highly appreciated. Thank you so much for the review!
Melissa and Nick were amazing
Hello Michael, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Melissa is an awesome property manager!!.. she is very good for this location!
Hi Derrick, we appreciate the kind words and are glad we could provide you with a positive experience!
Nick did a great job of communicating my options and was super helpful and efficient at getting me into a unit!
Hi Alfred, your feedback is highly appreciated. Thank you for the review!
Easy, friendly, and fast. Great service.
Thank you so much for your kind words, Charles. We really appreciate you taking the time out to share your experience with us.
Great service from Nick and Melissa! Thanks
Hello Patrick, thank you so much for your feedback! We appreciate you sharing your experience with us!
Thank you Melissa, a great experience at check-in. Informative, helpful, fantastic, Thank you.
Hello Jim, thank you so much for your feedback! We appreciate you sharing your experience with us!
I've been here twice now. Great place
Hello Dustin, thank you so much for your feedback! We appreciate you sharing your experience with us!
Great customer service!
Thank you so much for your kind words, Instant. We really appreciate you taking the time out to share your experience with us.
Excellent customer service!!!
Hi Kim, we appreciate the kind words and are glad we could provide you with a positive experience!
Melissa was really helpful. She answered my questions and was able to help me set up for auto pay.
Hello Cindy, thank you so much for your kind words! We appreciate you sharing your experience with us!
Melissa was amazing with the extra mile to make sure everything was perfect and that I knew what I was doing and showed me to my unit and how to manage everything!!!
Hi Shannan, we appreciate the kind words and are glad we could provide you with a positive experience!
Getting storage spaces usually is not a fun process however Melissa made it very enjoyable! She gave me a great tour previously of all the options and today I finalized the unit I chose. The process was quick, easy and she was a pleasure to work with. Thank you Melissa 🙂
Hello Steven, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Melissa was great, helpful with questions
Hello David, thank you for your feedback. We're glad Melissa was able to assist you with your questions.
So thankful for Melissa, she was so helpful at all times… explained everything very clearly.
Love it all!
Nick is one of the best customer service reps at US storage over here in Hawthorne
I’ve been using this US Storage location for the last few months and I love it. It’s very secure with a single entry/exit, lots of cameras, and it’s very clean and well kept.
I stopped by to get a second unit today and was helped by Melissa, I think she’s the manager, and she was professional and super nice by being attentive to my needs.
I would recommend this business for the great facility quality and the friendly staff that run it.
Very helpful, kind and understanding.
Melissa was very helpful and knowledgeable. An asset to US Storage Company.
Great costumer service, both employees were really helpful and friendly.
Nick is the greatest. Very helpful. He found us the best rate possible, assisted in the moving, and is always there to answer any questions.
It was a great experience. Melissa was amazing and super helpful!
Best storage location for renting!!!
Nicolas was super friendly and well versed on every detail of the storage facility and registration process. Can’t recommend him enough.
Melissa was knowledgeable and friendly, places are clean and organized, highly recommended.
Ms Melissa has been a helpful human during a stressful time.
She is usually running around with the broom or driving a customer to a unit.
She is also good at keeping out the riff raff out too which is nice since another storage I had rented to some sketchy people.
I highly approve of this location and staff
Great company with hard working employees. Melissa at US Storage Center on Hawthorne Blvd in Redondo Beach called me in the morning recently to inform me I forgot to push the latch in on my unit before I locked it. I was in a hurry that night and anybody could have easily opened it. Thanks to her keen observation and ability to perform her duties honestly, I was able to go lock up my unit correctly the next morning and nothing was taken. I was blown away when she told me she checks every unit on the property twice daily for this matter. I still have all my sentimental belongings
I deem irreplacable because of her fantastic work ethic and determination to do her job correctly. As a matter of fact, every encounter I've had with Melissa has been curtious, helpful, and she has been able to answer all of my questions about my storage unit. When her time comes, this outstanding woman deserves a raise and must be considered for a company advancement. Thank you US Storage Centers for having the insight and ability to hire great employees like Melissa. She is truly a valuable asset to your companies success in the future. Thank you so much!!!
Working with the office manager has been a blessing. I'm downsizing she made things good. Looking forward to working with her in the coming future.
Melissa was extremely helpful and made the whole experience very easy!
Mellisa provided Excellent service and was very helpful in every way. She answered all my questions and made the entire process easy.
Joanan provided great service ,explained the process and showed me the rental space, thank you
This place is reasonably priced. It is conveniently located by the Galleria, more specifically behind Ralphs. Melissa was super nice and helpful in getting the right parking spot for my boat. So far so good!
GREAT service from Paola! Super nice and patient.
Excellent deals excellent staff. Very clean highly recomended!!!
Andrew was very helpful! He showed us all the storage units we wanted to look at, and he explained all of the fine print very clearly. The unit looks nice and clean.
A wonderful experience, and Andrew was awesome.
Super professional, super easy to sign up… process was so easy, but the most important it’s they are beyond good customer service!
can't say enough about Melissa Monreal and the help she gave me regarding my spot. she made a point of finding a better spot.
great PR and a very good experiance.
many thanks
michael lardy
Great experience with Melissa at the front office getting my RV registered for storage. The site looks to be very secure, numerous cameras with coverage of the full facility, 8ft fences with barbed wire.
Thank you for opportunity to speak about the great experience at US Storage, Redondo Beach, CA! I was blessed to make my reservation online and received prompt response from the most qualified Property Manager I have ever met whose name is Stephanie Blumenthal!
We set a meeting for next day and were both there on time to finalize the reservation.
The premises are clean, well organized and safe. I especially appreciated seeing where various communication systems on property are in case there is need to speak to the Property Manager or one of her assistants!
I would recommend the US Storage Redondo Beach to any responsible friend or relative.
Thank you for inviting my feedback remarks!
Marilyn Bryant
The employee's are friendly and helpful the place is clean and safe.
Thank you Melissa for a awesome attitude and help you provide
Quick n easy access...staff is polite n professional...wish I had used them sooner
Melissa was beyond awesome so helpful.
Melissa was very helpful and provided me with great price & service. I definitely recommend!
Melissa was very helpful and informative.
Mellisa is so helpful and friendly with outstanding customer service!
Nick provided excellent customer service. Got me a unit same day.
Very helpful. Made everything easy. I’ve been using them for almost 5 years.
Compared to other storage facilities in the area, this place was reasonably priced. It is conveniently located by the Galleria, more specifically behind Ralphs. Melissa was super nice and helpful in getting my wife set up with a unit on our first visit. So far, we haven't had any issues when visiting. I rarely see others there at the same time I'm there, and I've always felt safe and secure.
Great experience with Melissa in signing up for unit. Thank you for making the process smooth and easy.
Melissa (Agent) assisted me finding the perfect space and made such stressful process easy and ready to go. Not to mention her experience and professionalism. She is very kind and patient. Their spaces, location and access are the best I got. Thank you Zu Gal
Mellisa is the bomb.she rocks..1✌️❤️
Joan, Melissa & Nic were SO so helpful when I had to empty storage unit for friend - place is super clean, helpful staff & good experience across the board
Very professional and informative
Nick was super helpful and informative! He helped me get settled in and had the patience to explain everything to me (more then once cause I’m a little slow) and helped me make sure I get my moneys worth!
Great service! Melissa made the process fast and easy!!!
Clean , safe, staff very professional. Highly recommended
Joan with US Storage Centers (Redondo Beach) provided exceptional customer service. He went above and beyond to help me find the perfect storage unit for my needs. His friendly and professional demeanor made the process quick and easy. I highly recommend US Storage Centers and their amazing staff like Joan for all your storage needs. Thank you for the great experience!
Great staff very knowledgeable,professional, courteous pleasure to do business with.
Great experience! Melissa was super friendly and helpful. Made the sign up and move in experience really comfortable
Stephanie is the best customer service manager I've ever dealt with. Always a pleasant and helpful experience with her. I've been with you for 5 and a 1/2 years and never a problem. If I had a job she's the supervisor I would love to work with.
(Are you hiring?😉). Give her all the rewards she Deserves Now. She's the BEST!!!!
melissa was amazing and helped me out even when the store was closing soon. all my stars go to her :)
Melissa is a complete lifesaver and super sweet. She went above and beyond for me at the last minute before they closed up. I realized my unit wasn’t going to fit my things. I can’t thank her enough. This facility is super clean and very organized.
Amazing Customer Service by Rosie! I was running late and didn't have my ID but she was able to process all the work in no issue! Me and mt company are happy to be back!
I have a great experience with the lady very nice and patient with everything good
Very nice staff, super helpful. I recommend anybody to come and get their storage from them!
Melissa goes beyond for her customers we appreciate you replacing all those rattling flat bed for us!
Wow! Super smooth transition. Melissa is terrific, great service!
Melissa was so awesome she went above and beyond,very informative and courteous, will recommend
Joan exemplified excellent customer service!
Straight forward storage pricing and very friendly staff.
Clean facilities. Manager is very nice and effective.
Melissa was very helpful and informative!
Best storage center! Excellent customer service! Best rates! Super clean and safe! Nick and Joan are top-notch 10 stars each!!!
Great service clean facility and easy cancellation. You cant go wrong here
Excellent! My experience from start to finish with the manager Joan was perfect. Prior to securing a unit here, I visited other facilities in Redondo Beach and Hermosa and the service was poor. The staff was unprofessional and I felt like they couldn’t relate to me as a customer. Luckily Joan did a fantastic job!
Joan was soo sweet and helpful.
The customer service was amazing . Nicolas was cool and friendly and very informative! Melissa was awesome for giving me a discount for the storage unit!!! Btw Melissa has a beautiful smile!!
Melissa was great! Good driver to with the cart! Good service and safe facility.
After speaking to Melissa, she assured me this property is safe and she’s always improving security 👏🏼
Great place. I walked into a great deal, and excellent service. I didn’t realize I could actually be so satisfied/happy with a storage place/service. All good
Awesomess from both Nick and Melissa
Very friendly and efficient service, clean facility, convenient hours
Joan was very helpful, informative, and got us into the perfect spot to store our trailer. Highly recommend this location!
very good attention thank you cristin
Christina was wonderful! Super friendly, communicative and made the whole experience smooth and easy! Highly recommend.
Ana R. Was wonderful helping me and friendly thank you
Christina was extremely helpful and very informative. The whole process was very quick. Will definitely recommend to friends and family.
Christina was efficient and pleasant.
Christina was the best! VERY professional and helpful in getting me set up with my storage unit and Joan was great in showing me the unit and answering any questions I had
Very convenient process and Joan is very efficient and thorough! The location is central to many stores and restaurants should you need to run errands or grab a bite on your way. Facility is clean and easy to navigate.
Paul the property manager was amazing host and treated us with a lot of respect and treated us very well !
Stephanie the manager at US storage, made my move in very Pleasant. Stephanie took time explaining everything I needed to know about moving into US storage. Also everything I needed to use for the move in was accessible. You could not ask for a better Manager than Stephanie.
Paul the property manager was very nice and very helpful and also pleasant.
Paul was great! I enjoyed his service he was very thorough and welcoming!
Paul the manager was more than helpful - gracious kind & courteous- excellent customer service
Joan was really helpful will recommend to anyone
Had a great pleasure with Paul. He helped me set up the best storage space for me.
JOAN IN THE FRONT!! I appreciate him so much! A very good man. Easy process to get in and out which was exactly what I needed a storage unit for in the process of moving. Thank you so much for doing your jobs well and taking care of us! Well appreciated!
Paul has been amazing and gives great customer service and very cost efficient
Grateful for the service from Paul ramirez
Paul the property manager, was amazing! He helped me the whole way through and took care of everything I needed. Highly recommend!
Joan was a big help finding a storage unit for my friend
These guys are great! Paul and Joan are the best customer service guys that I've ever worked with at any Storage auctions. Keep the good work going guys☺️
Paul did an awesome job showing me a unit and the property.
It's like staying at a 5 Star hotel, but for storage. Facility is well maintained, hours are great, staff is personable & friendly, and the managers Paul and Joan are incredible in regard to the level of personal attention they give me as a customer. I've left the premises with my unit completely open and had my CC payment fail by accident... and they're always on top of it giving me a personal phone call. I feel very well looked after there...
Thank you to Paul and Joan for your patience as well as your diligence in assisting us to get our truck parked safely. Thank you 1 Million times!
Mr Paul very good person
Excellent Service. Glad to find US Storage Center. DEFINITELY I RECOMMEND.
Paul was great. Very helpful even though it was busy.
Paul is the guy to go to here. This location is great just 2 miles away from home it’s super clean and Paul was informative and funny made the whole process just a breeze.
Paul is great. Very helpful and friendly.
Paul was so nice and funny! He was helpful and knowledgeable. I would recommend to a friend. Thank you for making us smile:)
Joan and Paul where very helpful.
Joan showed us the space and was very informative and knowledgeable. Great customer service.
Cameback as a returning tenant and paul the new manger was awesome and feel that my stuff is safer here then Public.
Paul is absolutely AWESOME!! Great customer service. Thanks!!!!!
Super excited that I finally found a storage center that fits all my needs! Thank you so much, Paul!
Paul was so helpful & answered all my questions I had, such a professional and well mannered young man!
Paul is very helpful and the team at redondo are awesome.
I’ve seen a lot of customer service in my time but paul the new manger is awesome. He has patients with these tenants that give him grief. Very experienced in handling certain situations.
Paul and Joan are great! Fast service, answered all our questions! Great service!
Joan, was very very nice! He answered all my and my son's questions and he was good!
I really liked this place . I felt my belongings safe. but what I really liked was the customer service that Joan gave me. If I had a company I would like to have a customer service agent like him. Great great A+ service that I’m not used to here in LA . From the first day I opened the account, i felt that my belongings were in a good place. thank you for your dedication to your job . you take care of the business as if it were your own. Look for Joan if you come to rent a space . Or hire him for your company . -
jhonathan T
Paul was efficient and informative. Appreciate his professionalism and personality. I feel I found a good place.
Joan was awesome and fast!
Joan at US Storage is absolutely amazing and thorough!
I enjoyed my stay and Paul the new manager helped me with letting me vacate because I’m moving he’s an amazing manager and thank him for all his help.
We appreciate you Joan! So helpful! Great customer service!
Paul handled getting me moved in when the internet was down. That’s going above and beyond.
Great storage place! Staff is very friendly and helpful. Especially I have to say BIG THANK YOU!!! to manager Paul Ramirez who went far and beyond to help me when I lost the key from my storage unit. I'm very thankful for his help. He's a great manager!
Paul was very courteous and friendly. He explained everything about the rental and answered all the questions I had. The storage spot was the perfect size I was looking for. Thank you!
Paul the new manager gave great customer service and help my son with getting him a storage thanks Paul
Paul gives great customer service!
Paul is amazing and gave excellent customer service
Paul Ramirez was very helpful and courteous highly recommend him he needs a raise !!!
Paul is the best
Redondo Beach
Joan and Paul are awesome! Helped me get my unit with a smile and explained everything. Clean and nice units!
Pablo muy excelente servicio
Paul (the store manager) is great. Made the process easy and explained everything thoroughly. If you rent here, just ask for Paul.
Went in to get some information on pricing for storage units. The manager Paul was very courteous & helpful. Highly recommend this storage facility.
Paul was so kind and helpful. Got me into a great unit quickly After issues with another US Storage! So glad I tried this one.
Excellent service from Paul! Thank you for being awesome 👌🏾
Pablo muy excelente el servicio gracias
Paul the property manager was extremely helpful and took the time to assist me on any questions I had. He even provided insightful information I didn’t think to ask ~ thanks Paul
Paul did a great job. Made it super easy!
Christina was great and very helpful. Got my unit and she was very sweet.
Wonderful customer service by Christina.
Christina is very helpful, thank you
Just got my storage today and Cristina was such a sweet heart, she set me up right away and had so much patience. Especially me who is a person that asks alot of questions. For anyone considering getting a storage ask for Cristina!
Christina was very helpful
I recently had surgery and was afraid of ripping my stitches, a young man by the name of Julian carried my items from the storage unit to the car. I was thinking of switching my storage to somewhere closer to my residence but you don’t come across service like that easily. Worth the drive!
Very clean, simple and easy to get in and out. Joan and Christina are very friendly and helpful.
Just rented a storage space on this location (Redondo Beach) Joan and Christina were very friendly and helpful.
Great experience and just AMAZING customer service by Christina! I rented right on the spot because of her great attitude. Just lived it! 🥰
I have had the best experience with this US Storage Centers throughout the years. Joan, is an amazing manager and extremely helpful. His professionalism and communication has made our time here extremely beneficial.
Christine was professional and a very friendly person. She took care of our needs to the best care service.
Christina has excellent customer service , very detailed, super nice . Highly recommend due to the amazing service I received.
Christina was of wonderful soul and of great assistance! Thanks!
Christina was amazing! Even when juggling multiple calls and customers, she was very polite and continued to acknowledge me as I was waiting. Her customer service is beyond the 5 stars! Definitely recommend the team here!
The location is nice and clean and Joan was a great help with everything.
Great location! Joan really helped us find a great spot and great customer service! Great rates! Thank you
Christina is wonderful and very informative and helpful throughout the whole process. Great customer service!
Great service from Christina.
Christina has such a beautiful soul she is very helpful and has the best customer service job well done
Christina was super helpful at setting us up, even after dealing with a power outage right before we arrived! Clean unit and easy safe access.
Christina very friendly, and knowledgeable, and an awesome problem solver. She made it very easy and simple. Would recommend to everyone!
Joan is very helpful and explained everything clearly, thank you!
Excellent services. Thanks to christina.
I felt that Joan did an amazing job explaining everything to us clearly. He has a very friendly demeanor and made us feel at ease with the entire experience. He was knowledgeable and answered all our questions. He even allowed us to see units so we could choose the best size for our needs. We left feeling very confident in our choice and feeling that our items would be very safe.
Christina was a great help in getting out RV rental space setup. She was courteous and prompt. Thanks Christina!
I recommend the redondo storage location, extremely friendly, efficient, organized, clean & secure. Stephanie is amazing.
Christina is new, but great! She was very friendly, helpful, quick and to the point.
Excellent customer service from Christina. She was in training the days we went. Stephanie ( the best) was training her.
She took extreme time and patience to assist us.I am extremely happy with US Storage. I have been a customer there for almost 2 years. I am downsizing from one larger storage; and they helped me get a smaller storage. Excellent secure place to put your cherished things.
Pretty good access with protection for your stored items. Had next door hit me and US STORAGE unwilling to provide information to me.
Just signed up and I give Stephanie 5 stars! She's the property manager who knows her job well and has a great attitude towards people and customer service. I've been with US Storage before and am glad to be with them again. After I move in and have more experience with the facility, I may come back and say more.
Stephanie is amazing. She greeted me warmly and showed me the unit I reserved online to make sure it would be a good fit for our things we moved across country. She explained the process of a unit as I had never reserved one before. She’s the best!!
Miss Stephanie helped me greatly and made it easy for me to get my storage and they were very helpful in telling me what incentives there were for bringing more people. Very Flexible with payment methods, cash or Card
Stephanie was really helpful and super friendly!
Nice clean facility tucked away out of sight. Stephanie was awesome she answered all our questions and got us all dialed in. She was a pleasure to deal with! I will definitely recommend them to all my friends and family. Hidden gem in the southbay.
Excellent service and communication
Stephanie is on it. Like so on it. I immediately respect her and her ethic. I know my goods are safe in her care!
Stéphanie was awesome she helped us find the best options for our needs and was so nice kept us smiling. Joan was very kind and professional as well I recommend using us storage 100%
Great staff and facilities.
Stephanie is very personable and truly cares about her tenants and the property. I highly recommend this storage location!
I was looking for a parking space for my semi truck since everywhere in this area is full & Stephanie walked me through the whole process getting setup . She’s been very helpful still this day . Customer service 100000%
I wish I could rate this place 10 stars!! This is the best storage facility I’ve ever used! Stephanie is absolutely incredible and clearly enjoys her job. I’ve never met someone so kind and understanding when I was in distress over a move that happened faster than expected with no where to put my things. She was fun and silly with my son who was with me bouncing off the walls and she just laughed and was understanding. You won’t be upset if you use this storage facility!!!!
Expert storage professionals on site.
You can really tell that Stephanie loves her job, she helped me a lot with my move and was really friendly to me & my sister!
Wouldn't go any place else.Stephanie is incredible, she always helps me out and truly cares about what I need as a customer. I can go anywhere for storage but I haven't encountered anywhere where I can receive this level of customer service every single time.
It's was a very fast, friendly, experience. Stephanie provides exceptional customer service. Made us feel very welcome and fully explained all the ins and outs. We are very happy and satisfied customers. Joan also helped us with our move in providing carts and answering any questions we had and provided anything we needed.
We Move US Storage Redondo Beach.
Very nice facility with. Jon was so polite and caring.
Joan was superb. Made the whole process super easy. Thank you for everything Joan!
Was referred by a close friend. Met the sweetest very nice lady, Stephanie, that's been there over a dozen years, front desk. I love her personality. It felt like family. These ppl know how to run a business. So so very nice. Over the top. She'll match prices or even do better.
I highly recommend US storage. Any location. They all have a exquisite reputation.
Stephanie is amazing and so helpful! She is very personable and clearly loves what she does. Thank you for being so kind.
Been using this US Storage Center for about 10 years. Stephanie Blumenthal knows me even though I just store items there, and am not in/out often at all. Sometimes, I only go in once a year! This is the cleanest, brightest, and safest place that I've seen. I toured about 5 places before finding this gem! Highly recommend it and its manager!!!
The staff and location is great! I would recommend this location to anyone
I was in a challenging situation where I had to find a storage solution. I chose the location in Redondo Beach especially due to the property manager Stephanie's amazing reviews. I feel I made the right decision! All my interactions with her from the first phone call were very positive. I really appreciated her fabulous energy and ongoing communication, and she made me feel so well taken of throughout the process. She not only helped me choose the right sized unit but provided a great recommendation for movers to make things as easy as possible. She walked me through everything in advance so when moving day came, I felt ready. It all went smoothly and I'm really grateful to have a storage unit in her center. Thank you!
From day one, Stephanie and all of the employees there have been eeextra extra helpful.
Not to mention understanding..
although it’s a little far, I’m absolutely sure I came to the right place..
I was very pleased with the service provided from day one. I only needed the storage for a short time and I was grateful to find this place! Joan was especially helpful….”thank you”
Joan was great. He made the check-in process easy! Would definitely recommend
Anna was so helpful they just put her in new location and so sweet and nice!. I love Stsphanie as well. Thank you.
Stephanie was so helpful and kind to me when I arrived. I've never had a storage until before and she made me feel completely comfortable and answered all of my questions.
The best customer service I have ever dealt with and I have many times before with other storage facilities this has to be the most caring clean and secure place I have ever rented from the best customer service great team Kimberly bokosky
Great service from the whole crew. Stephanie was great help from the first day until my move out date. Any questions or concerns I had she was on top of it. I had a unit for over two years and they would be my first choice if I was ever in need of another storage unit.
Great experience, no surprises
Great hospitality and quick rental process
Great customer service! Stephanie was awesome. Quick and easy to get a unit.
Stephanie and Joan rock. They are so helpful and polite. They love their job and it shows with the 5 star service they deliver. Thank you for making renting and then moving a storage unit so seamless!!!!
The staff were very friendly and helpful. I had a great experience with this storage center and definitely recommend.
Stephanie (Property Manager) was nothing less than amazing! She is very knowledgeable and even more accommodating. I am very happy to have joined the US Storage family!
I had a extremely pleasurable experience setting up my RV storage here. Stephanie the manager was extremely warm and friendly as well as very knowledgeable about the location and the storage business in general. I could not recommend this facility enough. I feel very confident that my RV will be kept safe here.
Stephanie Blumenthal-
CAT/Property Manager
Thank you again for doing everything you did to help me get out and with more then enough time you didn't treat me like I was just another costumer you listened and worked with me to not just save my belongings but really helped with lowering the price to something I could afford to vacate....Thanks you so much
MERRY CHRISTMAS
n
Happy new years
At a time in my life where things felt hopless, Stephanie and her team showed me a kindness that is so rare in larger businesses They truly took the time to listen, and care about what I was going through, and helped me when things were at their worst for me. Because of them I can give my son the Christmas he deserves.
Stephanie was very helpfull and kind. She also greeated my children and kept them busy. Great experience
It was the best business experience I had so far !!!@
Joan was very professional and easy to work with. He made our experience a great one and we recommended this facility to others.
The whole process was smooth and super easy. Very cost effective, too. Joan and Stephanie are a pleasure to work with, and they made the move-in of my items seamless, from the speedy front desk sign-up to providing a dolly, I had my things stored within half an hour’s time.
John has been really great to work with. I was looking to downsize my storage and nothing was available.. John went the extra mile to inform me when the first one was available and made sure it was exactly what I was looking for. The transition couldn’t have went smoother.
Awesome customer service!
Thank you, John and thank you US Storage.
Nice place kinda high priced though.
What a delightful experience I had as a first time customer at US Storage Center in Redondo Beach. Thank you, Joan for excellent service you went above and beyond!!!
Stephanie was AMAZING, Helpful,and has outstanding customer service. She went above and beyond in helping me finding the perfect unit for a reasonable price. Her work ethic is refreshing and it comes through in her customer service. Thank you!!!
My experience at US Storage Centers Redondo Beach was exceptional the Storage Manager Stephanie was the greatest she’s down to earth and she knows this business very well she’s the go 2 for a storage unit. If you need a storage unit she’s the person to come to.
The manager Stephanie Blumenthal is amazing. She went out of her way to help me get settled into my unit. Most helpful and friendliest staff around. I highly recommend renting from them
Joan was friendly and helpful! Gave me plenty of information to help me make a good choice!
Fast, easy, cheap. Joan was great, got me into a unit in about 20min.
I’ve used this company a few times . Never had any issues. Yesterday got a storage again and just loved the lady working the desk.
David is great! I been storing here for half a year and have enjoyed my experience. I met Tatiana and what a pleasure!
I have used US Storage off and on for years . I continue to use them as the staff is very kind and helpful . I especially want to say one staff member Stephanie is extra helpful. I am deaf , and she goes out of her way to make sure I understand everything!
Yes ⭐️⭐️⭐️⭐️⭐️ for US Storage!!!
Marie🤟🏽
I had a very wonderful experience with Stephanie! The service was fast reliable and straight to the point. There were absolutely no surprises. We laughed and smiled sincerely throughout the whole experience. We actually stopped at the Inglewood facility and the sales rep was nice and professional as well. Even though this is a temporary situation we have no problems renting a storage unit again. Thank you Stephanie "Aka" the Stephanater!!!!🎉🎊👑🤗😍🥳
Wonderful experience from start to finish! Stephanie is great, friendly and makes you feel confident that your items are safe and in great hands. It was a no brainer after calling several other locations to go with US Storage Centers, and Stephanie had everything to do with that decision!
Excellent customer service. Joan very knowledgeable, and helpful to find what I needed.
Staff is so cool I had a great time if you need anything talk to Stephanie
Stephanie was amazing ! She made everything so easy and was very efficient. The units are clean and property is at such a convenient location . Security is a plus here as well . Thank you again for the great customer service .
Great customer service Stephanie is great !
I absolutely love this storage center Stephanie the property manager is amazing and very helpful very friendly I could not ask for a better unit definitely going to be a longer term stay
Steph is nice & operates the operates the facility professionally and is very nice to this crazy old woman!
US Storage Center in Redondo Beach is a really good storage facility. The Manager Stephanie is very helpful and friendly and professional. She and her staff go out of their way to assist clients. The facility is kept clean and neat at all times, and my property was kept safe and secure. I recommend US Storage Centers and was very happy with my storage unit and staff.
This place is WONDERFUL!!! Stephanie and Joan were SUPER friendly and helpful!! Thanks to both of you!! I highly recommend using this storage facility!!
Also, I’ll be putting in my application soon. I look forward to working with u two!!
Great experience with Stephanie, she was very helpful and informative. We felt very welcome and reassured that our belongings would be safe. Thank you, Stephanie!
Clean affordable and great security and customer service
Efficient, knowledgeable, and friendly. That best describes our experience with Stephanie---from initial inquiry over the phone until we signed up for a unit 1-1/2 hrs. later. The place was so organized, well-run, and clean(!!!) you could eat off the storage floors. Definitely felt comfortable putting our belongings inside. Thanks for finding us the perfect size unit without trying to upsell. Great experience.
Stephanie has been great, so warm and friendly. You know when you are dealing with a genuine person when they remember your name which she did every time I needed any assistance. Store here with confidence, I was with them for over ten years and never had any issues at all.
Rain made the change from one unit to the other painless and quick. Thanks!
Came here to store some things temporarily. You know how we all have something going in our lives , the plan was to just temporarily store my belongings until I get them sorted out and get my life back together.
The service I received from Stephanie since genesis has been ABSOLUTELY SUPERB. Very welcoming service that helps me as a customer feel at ease and serves at a reminder that I chose the right place for my storage needs .
I don’t even need storage now!!!! ….but I continue to belong to US Storage simply because of the customer service provided by Stephanie .
Unlike many…. Stephanie is humorous , knowledgeable, consistent with her concern of the customer’s needs , and always in a good mood .
During these times of hardship It’s people like Stephanie that give me hope in the world and give me the inspiration to excel and prevail along with the motivation to be a good person in this cold world.
I couldn’t ask for anything better as a customer.
Thanks again Stephanie. You rock !
Stephanie is absolutely amazing. I do not ever write reviews. I am stranded in Las Vegas after purchasing a new RV and it has been one issue after another. She managed to get me signed up on a Saturday. Her service is beyond any words. She goes above and beyond and takes a lot of pride in the facility. I feel so blessed and looking forward to my long drive tomorrow in my first RV from Las Vegas to Redondo Beach.
Behind other buildings off Hawthorne Blvd, US Storage has convenient hours, with a wide code-driven gate. But the best feature is Stephanie and Rain, who were friendly and completed paper work efficiently. They had held the unit as promised and identified a discount. And then, when we discovered the first unit was too small, Stephanie found a larger unit, quickly arranged new paperwork, and switched locks. She is a master manager, who simultaneously handled two clients and a third with a bathroom request. Units are approx 12 ft high. The unit was clean and ready to move in.
The level of security and customer service here is the best that I’ve experienced. Stephanie is spectacular. Rain was particularly helpful and proactive in helping me to get into a unit that worked well for me. I appreciate all of their efforts.
Great storage space! Always clean and accessible. Stephanie, who I created my account with and dealt with most of the time, is wonderful. So helpful and positive. I know I’ll be back when I need storage again. Thank you, Stephanie!
Great customer service and competitive rate. The initial process can be quite time consuming but in the end it was worth it
Stephanie is fast, efficient, and friendly. This is my second storage unit and I would not go anywhere else.
Ray & Stephanie made our experience a pleasure to choose this storage company since there attitude and fun open attitude made for a great experience and found us what we needed and kept up on communication and gave is all information we needed too make us feel welcome. They both are down to earth with professionalism work ethics and made is feel comfortable in our choice. Thank You.
This is our first choice in storage. Stephanie is above and beyond on point with her customer service. Facility is well maintained and easy to navigate.
Stephanie is seriously the best and truly cares. She has helped me in so many situations and is pleasure to work with. Caring, personable, and over the top. THANK YOU!
Delicia was so polite, nice, and very helpful. Definitely recommend this place.
Stephanie is just wonderful. And this facility is a gem. Even if you live in Alaska this is the only place to “storage” with. 5 stars are almost enough. =)
Stephanie was great! Couldn't have gone better. 👍👍
Stephanie is hands down the best storage rental employee in the business. She makes the rental experience seem like you’re friends with the owner. Excellent , easy, clean, safe, friendly experience. Look no further.
A quality operation with friendly staff. Thank you Stephanie for your advice as it all proved to be from a experienced professional. I would recommend this storage company for people looking for value and security, two things that don't always go together.
What a witty lady! Loved her from the moment I walked through the door. What a GREAT personality.
She spent time with me and and answered all my questions. Takes her time and took her time to ensure I knew all the answers to my questions. This woman is full of energy. She’s witty and cares.
Thank you Stephanie! I love you!
Tara Kelly
Stephanie is awesome! And very priffessional
Not only are the employees knowledgeable and helpful, they are also really awesome people to chat with while you are getting your things together. Stephanie made the space purchase and parking really easy and straight forward for us. Gave us the mom and pop feel with the professionalism of a big brand facility. Definitely recommending this space to others rather than the big brand storage places.
Really impressed by this facility. Stephanie is super friendly and knowledgeable....made everything easy to understand and smooth. Would definitely recommend. :)
Clean safe and convenient location. Stephanie the manager is awesome. Very friendly and very accommodating.
Stephanie has been making my life easier since February of this year and she continues to do so. She works with me and around my problems and gives the best service one could possibly ask for. She’s sharp, fun and really takes care of her clients. She knew better what I needed than I did and she just took care of it. A big shout of thanks and love goes out to Stephanie!!
I recommend her to everyone!!! Thx again from a very satisfied customer!!! Cindy
Stephanie gave superb service. She was friendly, funny, thorough and efficient- overall excellent customer service. It was a smooth transaction- it was an absolute pleasure doing business with her.
Stephanie is awesome always makes us feel like Family. This is my Second or Third time using them as my storage for all my stuff. Never had a problem with them.
This storage location is a great friendly place to store your goods.
Stephanie is wonderful to work with and had no issues here what so ever.
Thanks again for the help.
Benson is a truly professional and reliable Property Manager. Very efficient and honest. I am very happy with the customer service provided by Mr. Williams II, and I will certainly recommend this storage to anyone looking for a clean, safe, and well located storage. Benson makes this storage shine.
Stephanie went above and beyond to help me out and get my boat stored easily and most importantly safely. Thanks Stephanie!!!!
Excellent! Stephanie was so helpful and great to work with! Rates can’t be beat! Stephanie introduced us to hard working packers that made our move go smoothly! Many, many thanks!
Stephanie and the folks at US Storage are friendly, helpful and really took great care of us. We stored our belongings with them for over 4 years, no issues, direct deposit billing and the property is clean and well-kept. I highly recommend them! Thank you for a great experience!
I was very pleased with the services I received at this facility. The manager, Stephanie, was great. She showed me many options so I could choose what best suited our situation. I would definitely recommend this facility.
Stephanie was so helpful and made getting into our storage unit a breeze. So happy we chose to store our belongings here!
stephanie was great!!! she gave me some great laughs! Helped me find exactly what I was looking for and she did it all with a smile.
truly and amazing place and amazing service all thanks to Stephanie!
Delicia was so helpful finding the perfect unit for me and getting it all set up with no worries! I feel 100% comfortable using this storage facility thanks to the helpful staff!
5 stars, Stephanie was so accommodating and helpful, she went above and beyond to help me with what I was looking for when I really needed it. Can’t say enough good things about her and the storage unit she set up for me, I am so appreciative for everything.
Very clean and secured facility. The staff is very, friendly. They make you feel like family. They are also informative of customers needs and concerns regarding storage. The prices are reasonable.
Customer Service is incredibly important to me and when I say this is the BEST customer service I have ever experienced, it truly truly is. Stephanie is what a Manager should be. If you need a storage unit in the South Bay (Redondo Beach, Herondo Beach, & Manhattan Beach) area, please go and rent from her!!
Delicia at US Storage on Hawthorne was an absolute Godsend. I cannot recommend her highly enough. The storage facility appears super clean and the sign up was more than easy. Thank you D for your help.
Amazing place and the happiest staff and manager I have ever done business with. Stephanie is an absolute angel and with a few hard times on my part and help on hers I still have my unit safe and sound. 10/10. wouldn’t recommend anywhere else.
Stephanie is always very helpful.
Pros: Easy access! Parking right there. Clean. Knowledge staff. High tech: cameras, text reminders, emails, billing, phone service, online payment. Alarm system tied to your exact unit. Big gate. Cameras everywhere. Oh and "D" who works the weekends is amazing!
Cons: More expensive than other places in the area (I feel it is worth it). The alarm code thing is unforgiving (forget to enter your code first and the staff is right there on you). I forgot to lock up once and they caught it and I got called. Good discipline on their part, but I was taken off guard by the security feedback. Needless to say I always check my lock before hitting the road.
Conclusion: I need this place, and am happy to have them available. Also, you can mix and match your needs at any time without contacts or additional fees. Very easy to use them.
Customer for 10 years ... total pro's!!
The young lady there, Delicia is very helpful and informative. Great experience!
Best experience with a storage facility ever. The manager Stephanie is the best, this place is always clean and looks great. It's very secure, management is very attentive, if I could rate any higher than 5 stars I would.
Delicia was super nice and the unit was clear and affordable.
Steph and her staff is the best they really take care of there customer five star would have left 10 if they had the option.
The facilities are secure and easily accessible, and the personnel are diligent.
Had a great experience today joining US Storage. From the easy to use online registration to picking up my keys with Step. She was very fun to banter with while we finalized the needed docs. The facility is nice and clean with easy access. Don't hesitate to check this place out if you are in need of space soon.
Great place and Stephanie is the best!
Delicia Dunn, the representative for US Storage was fantastic. She’s friendly,courteous, and she handled every detail for me flawlessly. I’ve been at the facility now for over a year and had to change units and once again she handled every d tail quickly and easily. Store your things here.
Excellent service. Highly recommend
Stephanie is fabulous to work with! From the moment she first answered the phone until I went in and finalized my contract she was helpful, friendly and knowledgeable. The facility is very clean and it is clear that it is well-maintained and secure. I would highly recommend Stephanie and US storage center!
Great experience here. They seem to be on top of their game, and Delicia was extremely helpful!
Hi I was here for awhile. I met Stephanie and I mean very very cool lady it’s a pleasure to know her awesome are you guys are lucky to have her and I mean I Was very happy here
Everything went well at this place but the not giving 5 stars is because they increased my rent shortly after I moved in. If supply & demand is the key, they should manipulate the price as the unit gets rented, not for already existing renters! At least, to be fair, not for an year or so. Hope management understands this & make it better for new customers. However, I was happy with the safety & service and I would recommend to my friend.
Delicia was extremely informative, and took her time explaining in full detail the terms of the contract and assessing the space I needed. Not only was her customer service beyond a “10,” but her coworker Stephanie was very kind and also very fun. I would greatly recommend this facility to anyone needing a good storage facility in the SouthBay!
Great staff, safe and clean location.
The best customer service ever! Stephanie is professional and caring...she understands that most people don't wake up saying, yay, let's go rent a storage unit... She made a bad day turn out not so bad! A million thanks!!!
Wonderful! Stephanie and her team are extremely helpful and friendly!
Delicia and Stephanie were fantastic! Thanks!
Steph was great. She delivered on what she promised, was super responsive and helped us maximize the space we needed.
Stephanie was very nice and attentive. She explained everything I needed to know about my storage space. I would definitely recommend this place to everyone.
I was new to storage units in general so it was especially nice to have the outstanding service that was provided here to make me feel comfortable and knowledgeable about what I was doing. Definitely recommend this if you are in the market and if the location fits your needs.
Steph and the team were very friendly. They stress that security and customer satisfaction are their priority.
The facility has a clean and professional appearance and the staff is helpful. There is no requirement of insurance to sign up for a unit.
Stephanie and the staff were great from the moment I walked in with questions. Within a few minutes I had the unit I needed at a price less than the other popular facilities. Highly recommended!
Delicia was great to work with. She was patient with us as we worked to figure out the unit we needed. I would highly suggest working with US Storage Centers and with Delicia specifically!
Steph is outstanding, I love how she made me feel like family and that I was welcome I her own home. Definitely glad with my choice of storing a couple things.
Thanks a million!
If you are looking for a safe and affordable storage solution, then look no further than the US Storage Center in North Redondo Beach. The management staff (Stephanie and Dee) are extremely knowledgeable and very friendly. They will take the time to answer all questions and will go the extra mile to deliver a first class customer service experience. Stop in and meet Stephanie and/or Dee and you will be glad you did!
Stephanie and the staff here were amazing! Came in with a very last minute need for storing a car and Stephanie was able to get me signed up and out the door within a matter of minutes! Personal touch adds so much value to these type of experiences; would recommend this place to anyone looking for storage needs.
“D” was very professional and did a great job renting me my unit. She made the entire experience ez and enjoyable... Thanks!
Richard
Fantastic service and with a smile, Stephanie makes it a breeze to get set up here and with a big bag of humour.
Great experience. Jim was friendly and informative. Stephanie manages and provides incredible service. VERY trustworthy. Awesome web special.
Stephanie was so friendly & helpful. She went above & beyond to make us feel welcome & at ease. Her customer service skills are impeccable and the facility is very clean & secure.
Stephanie is amazing. Really helped me out with a difficult situation and made the transition easy.
Great Service. They found us the perfect space for our new travel trailer and made everything easy to get signed up and help us with learning how to back up a trailer. We are very happy. Go see them first.
Awesome customer service ! Steph and her team are the best! Efficient and personable painless and quick ! Great vibe! I am glade I found this gem ! Thank you!
Great experience. I had a storage unit from Sept 2017 to Feb 2019. Unit was clean and always accessible, staff was always helpful and friendly, and rates were reasonably low. Shout out to Stephanie B for being amazing!
I had a wonderful experience at US Storage Center, Redondo Beach Stephanie gives GREAT customer service. Very helpful with how much space was needed and didn’t try to sell me a space size I didn’t need. Also gave me great prices. I would highly recommend US Storage Centers in Redondo Beach and make sure to ask for Stephanie.
Great customer service...!!!🌟🌟🌟🌟🌟
Stephanie makes me happy happy happy. She takes good care of me & the property. Thank you so much!
Great service, clean units- just what I was looking for! Stephanie and team were helpful and accommodating!
This is the best run, cleanest & most organized storage facility I have ever experienced. US Storage is great in overall, but Stephanie is one of the biggest reasons it is that way. Shes extremely helpful, will go out of her way to do so, with a cheerful smile. a great sense of humor that is quite infectious, and always ready to assist. I feel very much at home when I drive in. Its aleays neat and very well kept. Thank you Stephanie and US Storage!
Shannon was awesome
She walked us though the process very efficiently and cheerfully with her beautiful smile
Thank you
Great service! Thanks Robyn and Ehime!!
Good looking units! Steph is great!
Ehime was kind courteous kind to be of service and I will really appreciate that you
Very nice place very expensive
You’re in good hands with Stephanie! She is extremely friendly and takes the time to explain how storage works! I feel a sense of relief and trust that my vehicle is safe and in good hands with her and the staff. She gave me a tour of the property when I arrived to show me the facility. She also picked out the perfect spot for my vehicle. She clearly loves her job and the company she works for! Highly recommend!!!
Clean, hassle free and friendly environment.
Stephanie makes storage so easy! She has helped me avoid multiple obstacles when it comes to last minute storage, and vehicle storage. She treats you like a person and not just another problem of the day (like every other storage unit that I’ve ever been too. It’s people like her that make me happy to do business with and these days it’s far and in between. I strongly recommend calling her before jumping into anything last minute. She will do whatever it takes to help you with your situation, and let’s face it... storage is almost always a stressful situation, no matter what it is!
Thank you Stephanie! Don’t change, but I know you won’t, you don’t have time for that. 😀
Sincerely,
-Eric
My experience at US Storage Centers was fantastic. Stephanie and her team were extremely professional and were extremely efficient with setting up my lease and transferring my lease to another unit. If you are looking for a storage unit, I would highly recommend considering renting one from this US Storage Center. Stephanie and her team will definitely take care of you.
Stephanie was awesome and made it so easy. I was renting a unit, but it was complicated because I live in another state. It couldn't have been any easier.
Stephanie knows this business she was so welcoming. She helped me find the right storage. So thankful for people like Stephanie who care about people and are so kind. Excellent customer service!
Stephanie is amazing! Both receptions on phone and in person were cool. She likes her job and works with enthusiasm. The facility is well-managed, and the access time is till 10PM. Hence, it's more convenient.
Great services and a fun sta staff, Stephanie will answer all your concerns.
Very helpful and friendly
Stephanie is the best! She’s very professional and friendly and I would recommend this storage facility to anyone.
Ehime😁 you're awesome. Thanks for your help
Excellent person is STEPHANIE, Ehime both work hard,help much all time
Stephanie was incredible. My wife and I had to get a storage due to our transition from another state. She not only made this transition easier, but she went out of her way to help us get the right storage space. If you are looking for the perfect storage space definitely come here.
Stephanie is the BOMB! Wonderful Manager, I tell everybody that mentions anything about storage facilities to go to US Storage in Redondo Beach. Could not be more helpful, clean, secure and just an advocate for the customer in every way!
Great people and great facility. Easy access. No problems
So, hubby and I are moving from Arizona to Redondo beach and Stephanie made our storage move so easy. She was friendly, helpful and made our lives less stressful during the process. Great place to go for sure.
Love! Love! Love it here! Everyone has always treated me very well here! All of them...old and new... upmost respect, down to earth individuals. Which leads me to Stephanie! She is un-freakin-believable!!! I dont know how she does it honestly!! She doesn't forget a face, that's for sure. She has helped me tremendously! My favorite was helping/showing me how to get my pallet jack over the gate lip! Always so welcoming! Always, Always so helpful! Even over the phone, mind you. I see her with other customers, she's just RAD! I don't think she ever has a bad day! And thank you for helping me through all of mine!
Bottomline... everyone there has always showed me (and others) the time of day and have all been more of a helping hand then expected or even asked for. Thank you!!!!
Ahhh I love this storage place good service and great customer service especially Stetheny very helpful and show me around explaining the policy and fees !!! She help me to find the right sizes for my staff I will be store my staff here for long time !!!GB
Hi Vailia, thank you for taking the time to review our facility. You seem to have enjoyed your experience with us, we would like to hear more about why your experience is only a 3 star. Please send your best contact number to
[email protected] and a manager will reach out to you.
Stephanie @US storage is an example of what customer service is all about if it wasn’t for her and the team there I would still be looking for a storage space and have spent a ton more money with another company not to mention additional days with a moving truck. They understand what it takes to go the extra mile!!!
Great service and facility! Stephanie and company really take excellent care of the customers. I highly recommend using them if you're in the market for a storage locker.
Hey I'm having a blast at US Storage with Stephanie... She was really helpful and kind. Anybody who needs storage should come here
I've been here for a number of years staff is crazy friendly and Steff keeps everything in order
This place is the best. Stephanie is totally awesome, super professional, and gets things done. She made my move into storage very easy at a good price and made the whole experience fantastic. I will be recommending everyone I know that needs storage to come talk to Stephanie.
She even got me movers that were great. I can’t say enough about what a stellar experience it was.
I love this place! Stephanie is so informative, enthusiastic, and good old customer service that is so rare these days. She helped me save money and met all my needs. I would highly recommend this place.
Great staff, Ehime & Stephanie are awesome, friendly, professional and eager to help. I wish other business had employees like them. Rental price were good considering the location, I saw higher prices with further locations.
Great customer service and prices. Manager Stephanie is very nice and helpful.
Excellent!! The prices are much better than other storages, but what really made me decide about this location, was the staff... everyone there is friendly and helpful. Special kudos to Steph, the manager, helpful, informative, friendly.
I've got nothing but good things to say about this location, they made me feel like they really appreciated my business. Thank you guys !
Clean secure storage location and Stephanie is the best!
You don't really think of customer service when you rent a storage unit. Stephanie and Crew at US Storage Centers in Redondo are game changers. Not only is it the safest and most protected storage unit I have ever used, but the staff goes above and beyond to let you know they appreciate the business. Ease of payment, courtesy, and just all around good vibes at this place. Always greeted by a smile, or a friendly voice on the phone. If in need of extra space, I can't recommend this place highly enough. Thank You Steph!
Love Stephanie!!! She checked on me when l forgot to put in one of the security codes. She is fabulous!!!
Stephanie, thank you!! your customer service is above and beyond.
Great staff, customer relations are on point. Hands down the best storage facility in all of South Bay Forsure just because of the staff. Get it y’all
Love this place. Third time using them in 8 years. Not all self store companies are the same. Jim was fast, professional, and friendly. Their 5x5 unit is 5x5, not 4.5x4.5 like another place I had tried. And no surprise required insurance fee at the end.
Great facility! Clean and the service was great! I highly recommend!!
First time space renter here. Stephanie made it painless to choose a space, explain things, etc. I've moved a few things in already, and I plan several more trips over the next couple weeks. So far, pretty good.
I'm truly happy all around
Stephanie and Emily are top notch in customer service ! Very helpful and extremely polite and always happy
Thanks for all your help
Just live with any mistakes. Thanks Stephanie, this world needs more people like you
2nd time back...Steph is ALWAYS awesome
Stephanie is awesome. She take great time to please the customers, offer suggestions and truly makes you feel like part of the family. This is our second time around and six years later. Stephanie was a delight then and still remains a delight. Facility seems well maintained and light well at night.
The people at us storage ..GREAT CUSTOMER SERVICE!!!.HELPED US WITH EVERYTHING WE NEEDED...MUCH LOVE..I WOULD RECOMMEND TO ANYONE!!
Go and ask for Steph! She’s almost always there and great with security, information, and a warm greeting! She helped us get all set up and made us feel comfortable - she even had crayons and coloring paper for my 6 year old!
Returning customer the best service. The 2 women know every detail about the place. Very comfortable with the place and the service. Very very satisfied with everything. And please give them lady's a reward for job well done. Thank you so so much for making me feel at home. Thank you Eleanor mateo
Amazing and outstanding personal customer service. Feeling like I have known Emily and Stephanie for a long time. Place is very clean and easily accessible. They personalized my visit
I have had my days with storage facilities in the past. This facility , I must say, is by far one of a kind! The attention to detail, quality, and individual specifications is, by far, higher than I’ve found in any other company.
All employees that I’ve dealt with are uniquely personable and accommodating. In my case, I had my trailer towed by a tow truck. The truck ran late thus running my delivery into the “golden hour”. However, Stephanie was as gracious as a hostess in her own home. We just don’t see that as often as we should in today’s society. But we see it here!
After researching the vicinity I found US Storage‘s rates extremely competitive. I’m very happy with, not only the rates, the location and the staff, but my entire experience with US Storage. FIVE STARS!!
Best storage ever! Stephanie is the best!
The person helping me answer all my question, her name was Emily very professional. The storage facility was very clean.
My experience at US Storage has been amazing. Stephanie was beyond amazing. She made getting my storage unit so easy and uncomplicated. If you are looking for a storage unit, go see Stephanie and crew at US Storage because they like to help people. And they will help you!!!
Great service and great location. Stephanie is super friendly and helpful. We feel our property is safe and well cared for at US Storage. Thank you Stephanie!
Fantastic service, super helpful and clean. Don't look anywhere else. I've used several name brand facilities and this is hands down the best.
Customer service is excellent. Stephanie takes great measures to ensure the client is satisfied.
Billing is effortless and the units are clean and easily accessible. Prices are also reasonable as well. I highly recommend this location. If I need to store anything again, this would be my obvious choice.
I like this place. This is my second time around with them and I always find the place to be very quiet, clean, and overall not shady like you might think with a storage facility. even at night! the people who were here are also great! they're really nice and certainly did a lot to get me into a unity I wanted and at a very fair price. it was touch and go for me getting what I wanted by the time I needed it, but they worked hard to keep lines of communication open with me so I can pounce.
Happy with my unit but most importantly the people that work there are super cool.
This place is great Emily was awesome. Helped me out when they where already about to close
Management is fantastic! Stephanie is excellent and went above and beyond to help me with my unit and was very kind and friendly! She also took the time to check and make sure that all of my stuff would fit in the unit. The facility is clean and well lit, and feels safe. I was worried about finding a decent storage center, but my mind was put to ease after the experience
Ask for Emily. So helpful, knowledgeable and has a great attitude.
Looking for storage at a good price is not so easy. I'm happy I came to US Storage. Great prices and Stephanie has excellent customer service skills. She made us feel like part of the family.
Absolutely the best customer service one could ask for. Facility is immaculate, secure and I'm always greeted with a smile. Thank you!
This review is LONG overdue but definitely due. Jim and Stephanie go above an beyond for their tenants and I have not received such customer service since. If you're looking for a safe storage with great staff and at a good rate, look no further.
The staff are very professional and receptive. Doing excellent work. Would also refer people to them as long as they are there. Great job.
I bought a 20 foot boat and needed a place to store it. When I called, Emily was very helpful and gave me some different options. I signed up and drove my boat to the facility. Once at the facility Emily was professional, courteous and kind. She was so nice that I am telling all my boating friends about her and US storage.
I bought a 20 foot boat and needed a place to store it. When I called, Emily was very helpful and gave me some different options. I signed up and drove my boat to the facility. Once at the facility Emily was professional, courteous and kind. She was so nice that I am telling all my boating friends about her and US storage.
These girls are awesome!!
Wow...amazing service! Property manager Stephanie went above and beyond for our family. We called late in the day to get information regarding units...not only did she answer all our questions and offered us a great promotional rate, she stayed late to ensure we got the unit and allowed late access. Very accommodating, friendly and helpful!! We can't thank her enough!!!
The positively bestest experience ever! Clean secure and very well managed. Peace of mind is invaluable. Super helpful and friendly.
. *Not enough star's for .******** ******** THE***STEPHANATOR***
Once again Stephanie Redondo beach gets 5stars for great service and personality to match😁
Stephanie and Emily are one of a kind.. Helped me get in and right out.. explained everything thoroughly and made everything as simple as things could possibly be.. aaannnndddd Emily had some nice nails and Steph has a great sense of humor.. appreciate them both..
Emily is amazingly professional, highly intelligent, extremely proficient, anticipates your needs before you even ask and minimizes the rental process so quickly it's shocking. I am so impressed by Emily that if I owned my own business I would try to steal her away. She runs this business like a true champion. Seriously. She's a rarity and she's spectacular.
As always Excellent customer service from Stephanie, was very supportive and helpful. Thank you Steph.
Steph is wonderful she make me feel great. And she was very helpful.
Steph at Redondo Beach is crazy cool ... best time I've ever had renting a storage unit... and my son now want to work here ... he's filling out an application on line when we get home
wonderful, quick, easy and efficient- in other works- PERFECT
So expensive. But everywhere is
Hi, thank you for taking the time to review our facility. We apologize for any miscommunication or error. I would like to connect you with a manager. Please send your best contact number to
[email protected] so we can have a manager reach out to you.
Stephanie was very professional and helpful. Us storage center was very accommodating.
Stephanie was very friendly in assisting us with our needs.
Very helpful! Knows a lot about merchandise they are selling! Might be back after the move :)
Stephanie is amazing! Very funny, friendly, welcoming and knowledgeable. The facilities are clean, well organized and seem very secure. Very glad I ended up renting here. Highly recommend!
Stephanie was very helpful. 100% lwas very happy. Good sales person.😊😁
Very professional. Made me feel very comfortable with the process. Good location, clean facilities. Two thumbs up.
Absolutely wonderful customer service, extremely helpful and easy to talk to, no hidden fees. Highly recommend this storage unit, right off the 405.
Great service wonderfull personallity made us feel like family
Stephanie is great and extremely helpful! Made my life a lot easier and thankful she took care of me quickly and efficiently.
Great service! Super sweet people! And best prices in the area!
Friendly efficient informative, simply great.
Friendly helpful staff. Clean units and safe location. US Storage is the best thanks to Stephanie and Emily.
Staff are very polite, professional and knowledgeable. Facility is kept very clean. Price is very reasonable. Would recommend to everyone.
Jim was helpful, professional and patient. Unit was clean and secured.
I love the service here they are very nice here.
My dad and mom both have storages here and they both refered me.
I had a unit here for a few years, I never had any problems using it. The staff was always very nice and helpful when I needed something, really great customer service. I closed my unit as I did not had a need for it anymore. The facility was always clean. Overall a great experience.
Awesome company above the call of duty highly recommended
Outstanding customer service. Up beat and love her job.
Stephanie was super helpful and friendly!
Steph was great! Same day rental and she even discounted the first month!
Stephanie and Emily were so easy to work with! The facility is perfect for what we need! There was no pressure and they answer all our questions with confidence!
Awesome, curtious, no BS TO THE POINT WITH A SMILE 😃
Very helpful made me feel right at home loved it
easy access. great customer service.
The Stephinator made my storage experience awesome!!!!
Steph and Emily have helped my mother so much they're practically family. Top notch professionalism with a family feel. They care!
The location is safe and secure with superb customer service.
Excellent service. Very friendly. Recommend US storage.
Have few experiences over my 57 years, that I can compare with as it comes to wonderful personnel and absolutely fantastic and super friendly service. If 10 stars was possible in rating. I would not hesitate to give it. Thank you for your great service and work.. best of all regards
Thomas
Have used this facility twice, best around overall. Good pricing and friendly help.
This was my 3rd time using a storage facility and must say it was the best experience of them all. The manager at US Storage Center in Redondo Beach, Stephanie, was so friendly and helpful. She worked with us to find the best unit for our needs. Security was one of our main concerns and she took the time to explain the security system and checkpoints so we never were worried about theft. I would highly recommend this facility.
Really Glad to have found this place! Both Stephanie and Emily were super nice and helped me move in at the right time at the right price!
Stephanie was really cool. I decided to come in person because of all the good reviews and they weren't wrong. She definitely earned my business yesterday.
My husband and I relocated to the area and were in need of storage. We went to look at three different storage locations/chains before finding US Storage Center on Hawthorne Blvd in Redondo Beach. Stephanie greeted us with a warm welcome and was amazing. She loves her job and company and takes pride in providing a quality service. She was helpful, kind and very professional. We were so happy to have found US Storage and left Stephanie's office feeling so relieved and lucky.
Stephanie is very helpful and friendly. And Emily is also helpful. Thanks Stephanie & Emily
Awesome service, perfect location, friendly and knowledgeable staff. My wife felt 100% better about storing our RV after meeting Steph.
Been here before & am happy to be here again...Stephanie is always super helpful...LOVE this place!
Great establishment. Stephanie by far is one of the best people to work with.
Stephanie was fabulous! She was informative, helpful, timely, and overall we enjoyed working with her!
Friendly and thorough staff. Best rate. Come for the laughs, stay for the storage.
Very nice place...clean, secure & Stephanie is on top of everything! Super cool storage...come rent here!
Above and beyond customer service, ready to help a guy out, in the rain, Dec 31, closing time.. so thankful
Hello! LA!! You can STOP LOOKING, because if you want a place that will SAVE YOU MONEY$$...this place ROCKS!!
Here's my story...
I was unhappy with my old storage place in El Segundo, they raised my rent twice in 6 months!! Omg!! Highway Robbery!! So after Much online research, I walked into US Storage in Redondo Beach looking for a welcome change. Stephanie, the Manager, and Emily the Assi. Manager (who are awesome), immediately took me under their wings and went over all my options. They have a combined experience of over 12 years, they love their job and it shows!! They are a WHIZ at Saving you Money$$ and treated me with respect and had lots of patience. Not only did I find the same unit at a CHEAPER price, and I DON'T have to Buy Insurance like at my old storage place. Woohoo!
People, I left as A VERY HAPPY CUSTOMER! The staff are friendly, knowledgeable and fun to talk to. I will be here for awhile..so LA CUSTOMERS... Come Check out US Storage!! It is worth a visit!!
The staff is wonderful, prices are reasonable, and customer service is amazing. Would recommend to anyone.
Stefany helped me rent a unit here
She was just wonderful and very professional
I was going to an appointment and in record time she managed to complete the process and make my appointment on time
I can say that it was the best experience that. I had with rental storage space in 25 years
It was just great and I will recommend this facility to all my friends Michael N
Place is clean and secure. The staff are friendly and helpful.
Stephanie is amazing. She is very efficient at her job! I would not store anywhere else in the Southbay. I recommend this facility to anyone or anyone reading the reviews.
Everyone at this facility is so nice and helpful. I actually enjoy going there and seeing the ladies at the front, they just make my day! Stephanie went above and beyond to help me get our second unit at that building recently and I would highly recommend this place to anyone.
Good experience, thanks to Stephanie & Jim very helpful!
Steph an Emily were very helpful and welcoming and made renting a space quick and easy.
Fantastic customer service. Stephanie is great to work with. Highly recommended!
Nice clean unit with great customer service
STEPHANIE WAS VERY, VERY VERY HELPFUL, PROFESSIONAL AND SO SWEET! I FEEL LIKE IVE KNOWN HER FOR YEARS! SHE DEFINITELY WENT THE EXTRA MILE TO MAKE SURE I WAS A HAPPY TENANT! I WILL ALWAYS RECOMMEND HER TO FRIENDS, FAMILY AND EVERYBODY I KNOW WHO’S LOOKING FOR A STORAGE. SHE’S THE BEST AND I mean it!! I forgot to mention, you can’t beat the prices for a very clean property and storage! :-) Thanks a lot Stephanator!!
Great service, Stephanie was great and real friendly. Answered all my questions and made the entire process easy.
Emily was Great !!! This faculty is clean secure and Management is Awesome !!! Highly Recommended to all who need Storage !!!
Stephanie was very helpful in setting me up with a storage unit.
Stephanie and Jim are great!
Super easy sign-up and move in. Emily gave great customer service. Space was clean, well-lit, and seems really secure.
Great service Stephen Vanessa clean crazy fun
Great facility and print reliable service!
Great place and great service. The staff is very helpful and had a very easy time
Just moved in today! I'm glad I chose this place, went to a few different places but this place had the best price and the best customer service. The staff was very friendly showed me the units twice before I officially made a decision and sat down and gave me all the pricing information and all my options. Also when I got there to move my stuff Stephanie brought me a cart without me even asking and showed me where my unit was located. Great place. Would definitely recommend this place.
Stephanie is the reason i came back to us storage
Great place to rent but Vanessa tryd to make me give a good review that should come from me not asked. They assigned me someone who didn't know around the place or her keys.
Emily and Stephanie were absolutely great to work with. Emily contacted us right away to confirm our reservation and when we got there we were in and out 15 minutes. Lovely ladies. Thank you.
When uprooting and moving from an area u have come to know for many years , there ' s gonna be a lot of anxiety involved. Not being sure whether or not I would be happy with my new place I decided to put most of my belongings in storage. . U,S, Storage was there with a word of encouragement and quick ,professional help. I knew I needn't worry at all. They were always right on time with my reminders, and Emily always took the time out to explain any charges and the policy behind it. I will use U,S, storage again simply because of the hospitality. It was top notch.
We are new customers at U.S. storage in Redondo Beach. When arranging a tour of the rental units we were afforded all,the information needed to decide which unit we needed for our use. The manager was very well versed in the business and customer relations. This was an easy and comfortable process.
Steph is a consummate professional. It is always a pleasure doing business with her. She runs an excellent operation.
I can Not express my gratitude to Stephanie the manager! She has looked after my belongings with such care n Great customer service with caring for me through a trying time of needing to store my things. She is So personable n neighborly! I highly recommend This location! The rep Emily is just as Terrific n helpful as well! Thank you guys for everything!
I'm very happy with US Storage Centers! I rented a space from them for 2 months and their service was nothing short of amazing! Stephanie and Emily are the best! I highly recommend US Storage Centers and will be back again for my storage needs!
Great customer service, friendly staff. Also got a good deal and made our move easy.
I am writing this letter to inform you of how satisfied I am with your employee Stephanie Blumenthal Property Manager at 1415 Hawthorne Blvd. Redondo Beach, CA. 90278. All of my dealings with Mrs. Blumenthal have indeed represented the quintessential example of "Corporate America" hiring at its finest.
On March 8, 2016, I had been shopping prices for a 10x20 unit close to my home, and I had made up my mind to go to Self Storage located at 4300 Emerald St. Torrance, Ca. I had made my decision based upon their introductory offer to pay the 1st months rent @ $335.00 plus a $20 fee and get the 2nd month free. However, I decided I would go to US Storage to check your facility because of a recommendation from a business associate of mine, who rents at your establishment. He had told me that once I met the staff, I would probably change my mind.
Upon my arrival, I immediately noticed how well the buildings and grounds were kept. When I walked into the front office to inquire about the price of units and the availability I met Mrs. Blumenthal whom I found to be very personable. She was extremely courteous, attentive, and exhibited so many other wonderful professional qualities. The many attributes Mrs. Blumenthal displayed helped me to make my decision. I decided to go with US Storage even though the rate was slightly higher than Self Storage in Torrance which is closer to my home.
Due to all of my aforementioned positive experiences, I will not hesitate to recommend your company to all my friends and family.
In all sincerity, I truly want to express my heartfelt thanks to Mrs. Blumenthal for all of her assistance in convincing me that I had made the right decision. She is truly an asset to your organization.
Sincerely,
L. Douglas Bogan
Stephanie is great. Very friendly
Clean facility. Top notch staff.
Awesome service all around from Stephanie! Highly recommend and will return when the need arises!
Stephanie is awesome. Crazy but very serious about her job. does a fantastic job!
First off, Stephanie is AWESOME!! I didn't know one could have such a pleasant experience just going to check out a storage unit but Stephanie really takes care of you and makes you feel like a good friend of hers. This place is well secured with many storage size options, and probably has the best deals/lowest costs in the South Bay. Super happy with my decision to use them as my storage place :)
Stephanie provided excellent customer service. She was helpful from the moment she called me to confirm my reservation and all through the contract process. She explained all in detailed and gave me the best rate that suited my pocket. It was all in all a great experience. Will recommend to other people.
Stephanie has always been very helpful and extremely friendly. Great customer service...
I just recently rented a storage space and was helped by Emily. I had spoke with her on the phone before I came over to see the space and sign the paper work, (which only took a couple minutes). Emily immediately remembered who I was when I came to their property. She had all of the paper work ready to go. I was taken to the storage space in their electric cart and back in the office and 10 minutes later I was unloading my first load. While I was getting everything pulled out of my SUV, Emily came up with the cart and a hand cart for me to use. She just did that without being prompted. What a nice touch! So 5 thumbs up to US Storage and specically the Hawthorne Blvd location.
Stephanie was always very helpful and nice. Would definitely recommend this storage to anyone!
One real reason why US STORAGE is one of the beat facilities of have used in my life, Stephanie Blumenthal takes pride in her work ethics and will except no less, thanks you Stephanie for an outstanding job.
This was the best customer service experience I have ever had! Stephanie and Emily are a great team!
Stephanie & Emily are so nice & FRIENDLY, HELPFUL & SWEET!!!
I've been here 5 months & Love them! I just referred a friend & got a bonus! Yay me!
I love Steph too much very very nice!
Stephanie was very accommodating, incredibly friendly and super efficient. I showed up to view the unit and do paperwork and took only 10 min. Thank you.
I have used thia storage place three times, and will continue to use it and love it.
Stephanie and her team are the best! Excellent customer service !
Stephanie and her team are amazing! I had a complaint that there were not enough carts after hours and Stephanie fixed that situation for me and it was great! The whole team is friendly, outgoing and the customer service could NOT be any better! If you are going to store your most precious items, I trust this place and the team with all of my belongings!!
Always a pleasure coming back to steph. This is the third time we have rented here. We just love the customer service that we are given.
Excellent customer service. Their state of the art security systems make me feel very comfortable storing my vehicle there. Emily helped guide me into my storage space like an air traffic controller. They also have a useful store to boxes and moving supplies.
Jim is a great person to work with. This location is very easy to work with.
Very pleasant management. Clean. Professional.
Greatest service, best customer relation great prices and cool location.
Clean & secure property & amazing staff!!
Setting up monthly Autopay with ease as well as the customer service makes this place awesome!
Best customer service! Emily was so efficient over the phone, I had no hesitation about picking up this place. Then I met the property manager Stephanie who was as fantastic. Both very professional and friendly. On site, I was amazed by the cleanliness. Security seems to be a great deal as well.
Emily took great care of us. We rented two 20' x 10' drive up units right next to each other.
It's nice that they have armed doors (when you punch in your code to enter the facility, it deactivates the alarm for your unit temporarily).
This place was amazing ,I'm glad we we decided to rent from here stephanie was awesome she was such a big help she was wonderful great personality happy,friendly she was such a pleasure to be around. Thanks a lot !!!
excellent customer service from both lady's Emily and Stephanie
Wonderful experience! The manager, Stephanie is the absolute best. The best customer service I've ever had!! If you need a storage facility in the South Bay, do yourself a favor and go see Stephanie at US Storage.
I have been a tenant at US Storage for 5 years and my experience with the service has been excellent. In particular the Stephanie who is one of the service managers has always been responsive and quite helpful when I've had special needs with my unit and have questions on billing or access to the facility or even forgetting my passcode. She has always returned my calls to the office promptly and I really feel she puts the customers on top of her priorities. I wish the owners would not be so predictable in raising rents even in face of good payment records. So that is why Ive given a 4 rating instead of a 5. On-site service is a 5 but overall rating is a 4
Stephanie and her staff are the best!!! Hands down the best in the SouthBay!
I am so grateful for all of their help and kindness!!! Thank you Stephanie at US Storage for everything!!!!!!!
Emily was great and very wonderful with me when helping with my storage. Went above and beyond the normal stuff.
I am so glad I rented here. Stephanie is great - all of the staff are wonderful.
It is clean, safe, well-lit, and always welcoming. I never worried about having to open my unit at night - I always felt safe and comfortable.
Jim helped me with my storage needs and got me the storage unit that fit my use perfectly
Stephanie was very professional and nice and super helpful us storage was great experience
Nice Crew very helpful and friendly.
Very friendly, fun and exciting! Stephanie and Emily have always been amazing thus far! Amazing storage at a very decent price! Thanks guys! Made my transition to California great! Thanks!
Unbelievable customer service! The property is well maintained as well. Could not ask for a better storage space.
Stephanie and Emily are a very professional, made me feel at home.. Their customer service was great, very helpful, the units clean, and i know my belongings are in a great secured facility. ..
Steph was GREAT to work with and made the process super easy and fast. Definitely the nicest storage center I have ever worked with! Can't recommend enough.
Repeat customer.. Stephanie was a huge help while I was renting a unit previously and came back for the great service and convenient location.
I LOVE this place! Stephanie & Emily are a great team. They make me feel really special & I see how hard they work to keep the property clean, safe & inviting. This place is no joke! The security is pretty cool--alarms on all units & this is the practice site for the Redondo Beach K-9 unit. If you want 2 people that are the REAL DEAL, come & store your stuff here. You will be really happy that you did! I am one satisfied customer! Thank you Stephanie & Emily...AKA the Dream Team!
Great friendly staff ., fast and easy going
Didn't expect such nice customer service from a storage place, really glad I chose this place over any other.
Stephanie was awesome very friendly staff
Personnel friendly. Very
Took at the last minute with discount.
They are amazing!!! The best staff you will ever meet. I have been doing business with them for years and hands down, you will never find a better place to storage your belongings.
I've rented at many different storage places over the years. This one is tops. This location is tops. Pricing is tops! Steph is amazing!
Great customer service with very reasonable prices! Property is very clean. I'll never use another storage company.
Steph and Emily were fabulous. They made this process quick and easy. Great place just love it!
Stephanie was great and welcoming.
Very friendly and accommodating :)
Price can't be beat. Emily had great service and was also very kid friendly
She was very helpful and made it very easy!!!!😘
The property manager Stephanie Blumenthal was AMAZING. She was so helpful and really has a great attitude. The facility itself is clean, seems very safe and is really affordable. *2 thumbs up*
The manger Steph is very nice! All spaces are supper clean and safe. She is very helpful and accommodating. I would recommend this location to all my friends and family.
US STORAGE is a great place, Stephanie is a sweetheart, she was very helpful and gave me a great price, place is so clean and everyone working there is very friendly, I'm very happy storing stuff there, thanks US STORAGE..
Clean, secure storage at a very competitive price! Stephanie made the whole process a breeze and was very helpful answering questions and even providing me with a box cutter when I absentmindedly forgot mine. I will definitely be recommending this place to anyone who asks. Thanks again US Storage Centers!
The staff here is extremely helpful! They truly care about their customers. Their rates are lower than other facilities such as Public Storage. I highly recommend this place!
Incredibly organized and efficient. In and out in minutes. Easy set up!
Stopped in to check things out. Jim was awesome and a great help. Took me said the facility and showed me everything. Very clean and organized. This will be the only place I keep my stuff.
From the first moment I spoke to Jim Friedman (Assistant Property Manager of US Storage Centers) over the phone, I recognized his strong customer service skills. He was not only knowledgeable about their services, but he was also "upbeat" and I enjoyed his humor very much. Upon meeting Jim, he was very personable and demonstrated the same amount of professionalism...and interjected a joke or two! Although there are many other storage companies closer to my place, due to Jim's exemplary customer service, their competitive prices, and the facility's cleanliness and surveillance/alarm system, I chose to rent a unit from US Storage Centers. I recommend them to everyone!
Very helpful,and price is good.
Needed a storage facility. This facility is clean, convenient and secure. Stephanie who manages the facility could not have been more helpful and kind.
What a service! Renting up the storage space took only a few minutes.
Totally recommended, thank you guys! We'll do business with you always!
This is my first experience using storage, and I love it! I'm so glad that I chose this place!!!! Manager Stephanie is very kind and supportive!!! I totally recommend this place !!
Staff is extremely helpful and informative. Plus, the facility is very clean and organized. Would recommend to others!
Awesome service awesome property… Clean and secure… I highly recommend this place !!!
Staff is accommodating and friendly. The units are competitively priced! Stephanie and Emily made things smooth for a last minute move. The place is clean as well, and seems well secured.
Best service I have had at any storage location. Had Jim help me purchase another storage unit today for rent and he was awesome!!!
Super clean. Very friendly and easy to work with.
Extremely helpful and intuitive to clients sensitive disposition in regards to the change that may have an individual in some disruptive state. Easy and fair rates. One part of my life's change at this time that I didn't have to hassle with.
Emily was fantastic. She was so helpful, knowledgable, and compassionate. Very thorough and gave me multiple options.
Excellent welcome. So far, so great.
I was amazed! I walked into my unit after not touching it for a year and there was not a speck of dust!! Safe, secure and CLEAN!! Thank you!
Stephanie is just utterly phenomenal. Attentive, hard-working, compassionate, and personable to boot, this woman goes above and beyond in every aspect in her role as management. Due to unforeseen circumstances, this is the second time this year that I've shifted a fragment of my life back into storage, and I wouldn't choose any other storage company, or storage unit destination. Stephanie deserves a trillion stars! So long as this woman remains on the team, I'll continue to come back.
Stephanie was great. She worked hard with me in identifying exactly what kind of storage I needed as well as showing me examples of different space options. Her customer service was exemplary. Highly recommend this facility for your storage needs.
We love US Storage Center at 1415 Hawthorne Blvd., Redondo Beach, CA 90277. The manager, Stephanie, is always courteous, helpful, willing to accommodate our often time-sensitive requirements, and crazy schedules. I started with one unit and now have 4. I have never had a problem with security or the safety of my household goods in storage; in fact, Stephanie called to let me know I had placed my lock in such a way that the unit was not secure, so I raced over and corrected the problem. She also recommended the movers that I've used twice and plan to use again soon. She and the staff are awesome! I've never had such great service - I cleaned out my Marina del Rey unit and moved it over to Redondo Beach - better access to my unit and dollies, open longer hours, etc. I recommend this facility early and often to all my friends and colleagues.
I've now bought my new home and emptied all 4 of my storage units. Stephanie and her crew were extremely accommodating and helpful throughout my stressful move. The movers she recommended were wonderful and charged a reasonable fee to move my belongings a long distance from the facility. I never had a problem entering, exiting or feeling that my belongings were in a secure facility.
Stephanie and her assistant Emily were extremely helpful and made my experience with storage very easy. They are top quality people. I highly recommend US Storage Centers!!
Great personnel: Stephanie and Cynthia!!!! Clean facility. I highly recommend this center!!!!
The Redondo beach location is absolutely wonderful it is well kept and organized. Stephanie the manager is a great person. She not only has the business aspect to the book perfectly, but the customer relations that is missed in so many aspects of businesses now and days. She makes a sterile storage facility feel homey and welcoming as well as Dewayne and Emily for a full US Storage family! Thank you all for the help and friendship you give to me and all of us every day!
Efficient, helpful, and super friendly. Stephanie helped me find the best unit for what I needed for the best value, and she was super friendly the entire time
The Redondo Beach facility is very well maintained, clean easy to get around. The staff goes out of their way to help.
Stephanie in particular is very professional and is always on the spot to assist. I would recommend this company to anyone looking for their service.
The office manager Stephanie is very friendly and helpful. She is very much customer service orientated.
Quick and efficient set up. Competitive pricing. Convenient to where I live in Redondo, and I felt that my things were in a secure environment. Dewayne made everything a breeze! Thank you, US Storage Centers!
This is what customer service should be like everywhere. Stephanie just has
the "right stuff"....Professional yet engaging. She's informs you and let's you know the particulars about your rental needs. THANKS STEPHANIE!
Stephanie is an outstanding person.
Takes care of business, keeps the lot clean, she is very, very friendly.
She knows me by name... That says a lot of her!!!
I have options to store my things somewhere else, but she makes me stay.
Why? Service, period.
Went to other storage places in the neighborhood and decided after talking to Stephane this is the place
For me. She is such a funny and pleasant person. Very reassuring of the security and cleanliness of the premise. Prices are very competitive. I give Stephanie and US Storage thumbs up
Wonderful Steph, I mean staff... Go in and get yourself some storage!
Stephanie the Mgr. gave me a great price on a storage unit. It was a very painless and pleasant experience dealing with the staff
Stephanie made my movng experience so easy. Thank you to the entire staff for being extremely helpful and courteous.
I recently had to upsize my storage unit and Stephanie helped make as quick and painless as possible. Will definitely be using this place for future storage needs.
Loved Wayne and Stephanie
Great Customer Service...... Keep up the good work US Storage.
Stephanie was awesome! And saved us from a horrible situation with our previous storage facility. She made the process simple and stress free. I would recommend this storage facility to anyone who is looking for a storage facility. Thumbs down public storage!!!
Stephanie and her team are always very courteous and professional. They also really care about their customers. I have been a customer for years and I would recommend them to everyone!!!
The person I dealt with the most was Dewayne (sorry if I spelled it wrong! only had a peak at your name tag). He was amazing in every way. He was always very polite and kind, extremely happy. And to top it off he gave me the most amazing deal out of all the places I called to. When I went to get the unit everyone else there was also very nice. They got me in and out of there within 15-20 minutes including the time to go look at the specific unit. Everything was electronic which I think is great so you don't have to worry about a pile of pieces of paper.
DeWayne was very informative and helpful. Very attentive. I've used this storage facility during a prior move and they are still the best!
We were lookIng to find a new storage facility that would be more convenient (and lower cost). Stephanie was great! She listened to our needs and provided a number of options. When the unit we had requested did not become available (and she clearly let us know that there was a possibility "might" not open up), Stephanie found an alternative that has worked out very well.
She is professional, thorough and clearly cares about her company. More importantly, she cares about her customers.
Highly recommend!
Clean facilities and great staff!! Stephanie is very helpful!
Very friendly people, property manager was very friendly and helpful.
Stephanie has always been so helpful and courteous. It's great to be greeted so kindly when you're working so hard moving stuff around!
This place is the best! Always attentive and outstanding customer service and support. Clear communication. Stephanie and Dwyane are happy to help anytime. Affordable storage that is always clean and protected. I recommend them and worth the drive to store your stuff here if you're not close.
The manager is SO nice and incredibly helpful. Great hours of access as well!
Simply...just want you want from any business. Fair price, courteous, attentive and knowledgeable. Dewayne and Stephanie were excellent!!!
Dewayne was incredibly helpful and welcoming from the moment I walked through the door. The registration process is easy
I have used this storage location 3 separate times since 2008 and it is wonderful to see that Stephanie is still here. She exemplifies positive customer assistance and experience. The staff are helpful and resourceful, making suggestions to ease anyone's moving/storage experience. Thank you to Stephanie and her great staff for setting the bar. You are the best!!!!!!!!
Maggi Parker
I really appreciate the professional hospitality that Stephanie gives when I have rented a storage space. Every time I've rented her expertise has allways offered me what I needed. Thanks Steph your awesome.
So, i went to this place because my pops said stephanie was amazing and could help with whatever i needed. So i went and he was stop on. The environment that she brings to that business feels like im talking to family. Shes always got a great smile and is always willing to help to the best of her abilities
The staff at the location is just wonderful. They are truly great and the best team you could have in place. The love and care they give all of us is second to none. They take care of all our concerns with the utmost professionalism in quality fashion.
I stayed with US because of Stephanie and Dewayne. They know all of us by first name and that makes it even better. When that happens in any business, you're not renting from a business, you're renting from family. Don't change a thing.
It was great customer service and very friendly.
I've been renting with US storage for 5 years and I love their facilities. Stephanie runs the business like a tight ship and is very well informed, friendly and knowledgeable. She is eager to help and make any issues become resolved quickly and smoothly. I've been weary to join other facilities because of safety and security problems, questionable geographic locations and being poorly kept. This facility is always clean, well lit, and well run.
Quick, easy and painless storage facility. Customer service A+.
I first called US Storage in Redondo and spoke to Stephanie, who very cordial with great telephone skills. I went in person a few months later and she went over details for the unit and personally showed me the unit and the surroundings. I made the reservation and had to move it forward a few weeks and there was no problem or attitude. Even went when she wasn't there and her Assistant, Dewayne was very helpful.
Today we completed the paperwork, took me to unit, brought the "right size" flatbed. She's fast, articulate with a great personality!
I've had a unit for about 3+ yrs @ US Storage I'am very content with the facility & staff!!!
Stephanie & Dwayne are awesome:)
US Storage is everything I was looking for in a storage unit. Conveniently located. Competitive price. Clean. Secure. The staff is knowledgeable and friendly. Dewayne is the best! What more can I ask?
The Us Storage Company's Employees are very, friendly, and helpful. I had a great impression. Thank you
Stephanie has done a great job assisting me with my storage needs - personal items and automobile. She also adds a great personal touch to the storage experience. She cares and takes the time to do so. Thanks Stephanie.
I needed a receipt of payment and called to see if they could email me a copy. Dwayne was great. He sent the copy right away and it was exactly what I needed.....
Stephanie is AMAZING!!!!! ☺. She made everything sooo easy. Great place to store your stuff. 👍
My experience was like a breath of fresh air, Stephanie took care of me, like a friend would, thank you so much, I will refer all my family and friends.
i had to get my RV off the street so i went over to us storage redondo beach and i spoke with Stephanie the property manager and she got me a spot that fit every thing i needed. i was in and out of there in about 30 min couldn't of asked for a better experience.
Stephanie was an absolute joy and a complete dear. She made sure that the storage process was as painless as possible and was such an awesome help. Thanks Steph!
We recently moved our travel trailer into storage here. Dewayne was a pleasure to work with, the service was fantastic and we feel great about this facility. It seems clean, safe and convenient.
Dwayne has always made it so easy to tend to business here at the Redondo Beach facility & whenever I go into the office to conduct business his friendly demeanor puts a smile on my face. I did my research before choosing this facility. Having called about 10 other places in Torrance & surrounding area & speaking to as many managers as I could, USStorage here in Redondo had the best prices & a friendly, helpful staff who does their utmost to be considerate of customers needs. I helped my 70 yr. old aunt when she was using m******n & p****c s*****e, both in torrance & both places were so supremely unhelpful, all they had to say was "what size do you want? it costs this much." Seeing that she was an elderly woman they didn't even offer her a unit on the first floor, I had to step in and push the clerk to look for one. I would highly recommend this place.
Very friendly and helpful. Would definitely recommend to friends and family.
Great customer service provided by Dwayne.
I just got a unit and this is the best place EVER!! They are very friendly and the place is very secure. You are missing out if you go somewhere else.
Stephanie and the whole experience of unloading, and securing our items for storage was top notch professionalism. It was easy, and offered amazing customer service. We did not expect near that amount of hands on assistance, and such clear directives. Huge thanks for a great experience US Storage Centers!
Stephanie is amazing. I came in needing a new place to rent space and she was more than helpful even though I showed up at 5:58 right before they closed. She's great and the customer service is amazing.
Simply the best around. Never felt so welcomed in my life! Stephanie is the definition of a hospitable person! Would definitely recommend this place to all my friends and family!
I've had a unit here for a few years. This is a excellent storage facility. The location is convenient for us because I work
near by. I had been looking for the right size unit with no luck until I walked into the Redondo Beach facility one Sunday afternoon . Dwayne greeted us I told him what I want he asked me four questions & he took us to our unit , he was very professional & he does his job well .We could not have done it without his help. Thank you ,
Regina F.
I did some shopping around prior to arriving at this storage facility and found the prices at this location to be the best! In addition to that the availability/choices of units were better! The gentleman working on 6/22/15 at 1:00pm (can't remember his name right now) but he was really nice and very accommodating!
I cant say enough good things about my experience at US Storage. Stephanie helped us out today, not only did we get the best price in town (trust me, I shopped around) but the customer service was outstanding. Stephanie made us feel right at home, made us laugh, and was so personable. This storage facility is Very Clean, quiet, and accommodating. We would recommend to family and friends.
Great staff!! Always helpful and willing to compromise in the time of need. I really appreciate their business for the time I have been here. A big thanks to steph and U.S. Storage.
Stephanie made the entire process very easy and painless! She's wonderful and friendly! I would recommend US Storage Centers to anyone who's interested in a storage unit!
Stephanie has taken very good care of us regarding our unit for the last 3 years (maybe 4!). We have been pleased with the cheerful and very helpful service - Thank you Stephanie!
We're very satisfied with the service we received at U.S.Storage Centers. Stephanie is always courteous,helpful, and greets you with a smile. Thank you for all your help.
The Forcade's
DeWayne R, employee at this US Storage Center, was very courteous & helpful in every aspect when it came to renting me a storage unit. He deserves "employee of the year" award, as his customer service is beyond what most people could only hope for........in fact, he should teach Walmart's employees about proper courtesy toward their customers!
I am very satisfied with the customer service I receive at US Storage. The manager takes it personal to insure the lot is well secure and safe. Stephanie has been very understanding and patient with me over the years. Thank you. Angie
My first contact with US STORAGE RODONDO BEACH was with dewayne.Very polite,professional,and well versed with the day to day operations of the facility.Must of been taught by STEPHANIE the PROPERTY MANAGER. She always greets you by your first name. The grounds are very clean. At times I see Stephanie patrolling the grounds and that's nice. Times I don't see Stephanie I will see QUEENIE checking the grounds. I swear they must be twins. Not sure never seen them together. Heres the bottom line when looking for storage. Here at US STORAGE RODONDO BEACH they use state of the art survelliance,24 hr.video, and the RODONDO BEACH POLICE DEPT. runs tactis at night. Stephanie and her posse Queenie and dewayne good job guys good job. US STORAGE at 1415 Hawthorne Blvd.Rodondo Beach, CA 90277 ROCKS and ROCKS HARD
Great customer service. Worked with Stephanie and Dewayne both professional and accommodating.
This is an excellent storage facility. It is conveniently located for people needing storage in the South Bay. My husband and I moved from NYC to Cali and had a 12 foot Budget truck worth of belongings to store. We were so lucky to meet Dewayne. He was very knowledgable and extremely helpful (something we were not accustomed to in NYC)!
He set us up with a storage space within a few minutes. The storage facility is clean and secure. Ask for Dewayne!
I have had a storage unit at US Storage for a number of years. I like that it's a safe and secure facility. Stephanie, the property manager, is FANTASTIC. She is very personable and friendly. She always greets all her customers by name and makes everyone feel welcome. Stephanie and DeWayne are very professional and knowledgeable. I will highly recommend US Storage to anyone looking for a storage facility.
Stephanie, the owner, was more than flexible with our schedule, since we were unsure about exactly when we were going to need the storage for moving. She was also very helpful in finding some reasonable and competent movers to help us pack and move. The rates are very competitive for the area, and, even though Stephanie wasn't offering any move-in specials at the time, she checked the online rates through their corporate office and found a couple of super deals for us, which she cheerfully applied. I've used storage units before, but I never received the level of assistance that Stephanie provided. This facility deserves every one of the five stars, and more.
JM
Awesome place and service. I've rented many storage areas over the years, and Stephanie is the best manager ever.
An amazingly easy experience. The manager Stephanie is Great! She was professional and extremely knowledgeable. I was impressed with the facility. Very friendly people. The grounds were immaculate and easily accessible. Moving supplies are at your finger tips. All in all a very low stress experience. Great people, great place.
2 thumbs up!!
Customer Service with a smile! You don't see that much anymore these days. So, when we rented storage space at US Storage in Redondo Beach and were treated like "old friends', we knew we had come to right place!
There are so many places to rent from in the South Bay, we are so glad we found Stephanie at the first place we went. She just goes out of her way to make you feel like you made the right choice before you sign anything. Having all the answers to all my questions was a huge weight off my shoulders. By the time I left, I had rented (1) 10 X 30 foot space for my personal stuff, (1) 10 X 20 for my business and even referred a family member which got us both a huge discount! The security is great, the hours are perfect, the spaces are clean and well lit. Most of all, Stephanie and her crew are always around to help or just say, "Hello" or wave on my way in and out of the facility. I've even told my friends about and business associates what great facility and staff are on hand at US Storage in Redondo Beach.
Hi my name is Steve. I have been storing my stuff with Stephanie at the US storage for roughly 5 to 6 years. When I went to signed up for a storage to store my stuff the service that's Stephanie provide is amazing I felt right at home. Throughout the years of me storing my stuff at the us storage I feel so special because of the service that was provide to me from Stephanie also she have a psychic with her by the name of Dwayne they both make a great team I am glad to say that she makes my life easier when it comes to storing my things thank you Stephanie you are the best
Steve
Hi my name is Steve. I have been storing my stuff with Stephanie at the US storage for roughly 5 to 6 years. When I went to signed up for a storage to store my stuff the service that's Stephanie provide is amazing I felt right at home. Throughout the years of me storing my stuff at the us storage I feel so special because of the service that was provide to me from Stephanie also she have a psychic with her by the name of Dwayne they both make a great team I am glad to say that she makes my life easier when it comes to storing my things thank you Stephanie you are the best
Steve
Stephanie really adds a "face" to the US Storage Center in Redondo Beach.
It's great to have her greet me on a first name basis, and have a wonderful
personal chat with her when I visit the facility. She is always very informative
and helpful and, with her many years of experience, clearly enjoys energetically
operating the Storage Center very professionally and smoothly.
Since I've been storing my stuff with these guys, I've felt like part of a family instead of just a number. Every time I call with an issue, I get personalized attention from people who say they care, and then prove it. A well run company, and I run a few companies, so I know it when I see it. Thanks