Always great! Juan & Larry are awesome!!
Juan was great he made easy
Juan was very helpful and friendly. He took the time to show me around the property and had me looked at a few different sizes of units that were available. It was much appreciated as this was my first time renting a storage unit. Seeing how clean the units are and how safe the location felt, I was happy to rent a unit right away.
Thanks Juan
Great Customer Service! Above and beyond. I was very appreciative and impressed!
Great customer service. All questions about contract, fees and space availability answered in one phone call!
Manager Juan was very nice and professional.
I love the help I received from the team at US storage center. Informative, helpful and they made the process easy!
Very good. Questions were answered and assistance was giving when needed.
Easy and quick, place is clean and safe and well lit. Love the large elevators and I came back again bc of how safe and clean this place is to store my items again! Prices are very reasonable and access hours are great!
Great service! The whole staff has helped make my transition from one unit to another much easier!
Excellent service.Thank you Juan.
It was great. Larry was wonderful to work with and made the process very easy as he explained everything thoroughly.
Excellent. The staff was great
Good service and friendly I really liked it thank you
Excelente service from the staff
Juan did a really good attention to us as a new customers
You are one of the best storage facilities in the business.
Great experience. Very friendly staff. Have no issues going in and out.
I really love the storage and everyone is helpful and friendly
Great service, Juan was a super nice very professional and super friendly. Thanks
Good so far. We are not done yet.
Juan was a huge help in getting me a unit that was easily accessible because my unit is on the second floor and the elevator is out of service. I appriciate his help so much, thank you!
Very easy and fast, great job.
Clean... safe... Vood location for access
Quick & simple registration. The representative got me just what I asked for & made it easy to transfer my belongings from One to the other at an afordable but competitive price. Very calming atmosphere. No rush, no worries, no hassle & no hidden fee's.
I don't usually say this about storage facilities but your company is fantastic and the guy that works there is great
Larry and Juan were very helpful in answering questions as to what size of unit I needed, availability, cost, and services. They were always friendly, professional and patient with my questions with limited tech ability.
I highly recommend US Storage at the Main Street.
Sharla O.
Super awesome great Larry is a asset to your company very detailed he is a problem solver would recommend all my family or friends to him and your company
I was immediately accommodated and my time was respected. The rental information was easy to understand. The special monthly rates are appreciated.
My experience was very pleasant! Juan was helpful, informative and friendly!
The whole process of renting went very smooth and simple.
Fine the manger was great
He was very nice and helpful.
I contacted the storage unit several weeks ago and just now got a call back. Definitely not getting my business
Best experience I have ever had with a storage facility both Juan and Larry went out of their way to give me everything I needed to make it work for us and that goes a very long way with me... I really appreciate that !!!
Juan is always very helpful and respectful.
Perfect unit fitted all. My items
You guys are very helpful it was awesome to have a truck available as well the prices are great and your customer service is excellent thank you so much have a great day
Everything was great! The staff was really nice and informative. The facility was really clean and easy to walk through
Everything has been smooth sailing so far. The staff is courteous and effective.
Your employee Temetra is a rockstar!!!
Everything was good at signing up contract
I will recommend friends
Awesome, great customer service.
I chose US Storage in Orange CA mainly because of the location in a commercial setting & the generous gate hours from early morning until after dark.
The registration was a pleasant no worries experience with Kristopher the on site facility manager with his kind professional manner while explaining my unit size & price option's.
Kristopher was happy to take me for a tour of the property & gave me a chance to view the space before making any decisions.
The property looked clean, well maintained & quiet. The access is great with the option to utilize the stairwell or the elevator. The space that we looked at seemed small with no open framing for smaller items that you might find at more modern storage facilities but looked strong & built with block & concrete. I'm looking forward to a long lasting experience with US Storage & their crew & will be sure to refer when the conversation is storage.
Very smooth and easy to do! Cheaper than anything I have seen for good quality!
The woman who signed us up was extremely professional and helpful. She made the process fast and enjoyable.
Jenny was awesome, got exactly what I needed and wasn't sure. I'd definitely recommend us storage to others . Thank you!
They were so helpful and they even had locks to purchase there since the one i had bought didn’t fit
Jenny is amazing!! She was friendly, professional and thorough.
The staff here at this location has been nothing short of amazing! It was easy to find out what was available , I did not even need to to leave the office to secure our units!! Manager was so nice to work with!
It was a great experience since day one the staff has been great, very friendly and helpful. Im very happy with the service.
Great both of your associates were polite
And helpful.
I have rented many storage units over the past few years and I’ve rented them from all the major rental agencies and US Storage definitely rose above all the rest. The staff at US storage were able to walk me through the process and ensured that I got the space that I needed for my items. I was greeted warmly by Sendy who helped me purchase the lock I needed for the unit . Special thanks to Sendy and Jenny who provided excellent customer service the day I purchased the storage space and the day i moved my stuff in ! I’ve only been into the main office a few times but Jenny‘s always in there sanitizing everything and keeping everything Your lucky to have them work for you.
Was a super easy check in. I was taken to my unit and showed how to open, close, and lock my unit. The guy working there was great and very helpful
It was great thank you for your help.
Set up a reservation but when we arrived there was no reservation shown. The gentleman at the desk was very helpful and got us set up.
Jenny was wonderful and made everything very easy.
Gratitude!!! Life savers. Staff professional is warm and inviting at a stressful time for me. They were great
Great customer service from front desk. It was the first time I rent a storage unit and I had alot of questions, front desk answered all my questions and guided me every step of the way . She deserves a raise.
It was great Jennifer was very helpful. The facility was spotless!
My experience was great. Answered all of my questions. Staff were patient and friendly.
Jenny at the front is more than helpful. She provided excellent customer service and the best first time renter experience. If anyone were to be an example of a great employee, jenny would be that person. I have no regrets coming to their location and finding exactly what I needed for the best price. Thank you again jenny.
Well I am still new to this rental however it has been a wonderful experience so far and I will definetly recomend it to my peers.
I was very pleased with the customer service, friendly atmosphere. I would recommend to others
Experience was great. Jenny was wonderful and professional.
Thank you.
Great customer service, clean facilities, fast process, and awesome prices and promos.
The manager was fantastic and thorough
I am a very pleased with the Orange facility, mgr Jenny has been outstanding and has made me a returning customer.
Thumb up
Excellent customer service, quick leasing process and good rates
Great! Very friendly staff
very good - staff was more than helpful, storage unit was perfect
Experience was fine. Personnel have been very friendly. Facility is very clean.
I really felt good after visiting and receiving my unit. Front office lady employee was super nice and helpful.
El trato con el sr que nos atendió fue muy bueno y amable. Gracias
The girls are best good patient s . for us senior s
It was a good experience. I was checked in quickly and the site was clean.
I use US Storage about every few years and alway the same location. People are always friendly and the units are very clean.
All the representatives on site were extremely kind. They were able to answer all my questions and were very clear and informative.
Good quality and excellent customer service. Definitely will refer to friends.
Customer service was polite and very good. Very easy procedures.
Melissa was great. She called and made sure I was ready for my arrival and then was great when I arrived in person as well!
Jenny was very helpful and very nice. I would totally recommend family and friends to US storage. Also very clean facility!
Your technology platform is challenging for your employees. Invest in making it better
Jenni was truly amazing and a pleasure. She explained everything took time to show unit and grounds. Very impressed everything is clean. She explained gate code, confirmed with me how to use it and make sure it worked. I was truly impressed and grateful.
Excellent customer service
Jenny was friendly & helpful.
Very nice and simple, everything was great
I had a great experience at us storage! The young lady who helped me, Jenny I think was her name, was really informative and made me really feel at ease. She explained everything very well and answered all the questions I had. Just a very sweet and kind person. Im glad she was the one who helped me!
Great! Jennifer was amazing and got me into a spot that got my budget and needs perfectly ❤
It was very smooth. The staff was great and made everything easy.
The experience was fast, easy and friendly. The staff was excellent and the space we rented was clean and ready for us to occupy.
I had a good experience renting a storage unit during a stressful time. Jenny was very helpful in showing me different units, and explaining the lease. the facility had all the features and benefits i was looking for long gate hours, security cameras, and alarmed units.
We felt great and we're treated with respect, professionalism, and knowledge. Thank you!
Great! Your Property Manager, Jenny, is probably the best point of contact person I've met for any business.
Very professional and easy to work with
Friendly customer service. I highly recommend.
I always get exceptional service at this location. Jenny is awesome, sweet as can be! She's really helpful, the storage area's are well kept and clean.
So far I am very happy with my experience with your company.
The woman helping me was wonderful. She was very knowledgeable and was sure to answer all of my questions.
I could tell that she cared and wanted me to have the best experience possible.
Great experience, very helpful and reassuring.
Excellent experience. Such great customer service and it seems like the company does good things with charities and such. I was very happy to come across this business.
The process was seem less and well executed. The staff was helpful and courteous. Raul and Jenny were so friendly and knowledgeable. The signup was fast and incredibly easy.
Great. Jenny the manager was very nice & helpful, made the process easy.
Jenny was super friendly and helpful. She worked all details and made this stressful transaction super smooth.
Very satisfied, great customer service, Raul is the best.
Quick, easy and friendly!
Jenny did a great job in placing a storage unit that is convenience to my needs. Check in was very painless process. Jenny understands customer satisfaction is number one priority.
It has been a pleasant & satisfactory experience.
great experience, your employee was outstanding
Nice, friendly. Good service.
As I commented on Yelp.. I am Feel VERY HAPPY to be moving personal items into US Storage and was VERY SATISFIED with the MGR. Jenny and her friendly professionalism and feel she was truly the encouragement that I can trust being a tenant of this storage facility and that my “stuff” will be safe and secure here.
Very good. Jenny and Raul were very helpful.
Jennifer was very helpful. Caused me to pick US storage over public storage
Very attentive employees great customer service and wonderful experience
It was quick and easy. I was able to get the exact unit that I wanted in an efficient amount of time. The staff was very friendly and helpful.
Front desk is awesome with her customer service. Can’t explain enough. She’s great
Everything went smoothly! Thank you
Friendly staff and helpful
Really good there very friendly big smiles on these face that makes a big difference
I am a repeat renter :C31/C35/
& C/60 NOW.
I HAVE GONE THRU 3 managers & assits..
......so far :
Jenny & Raul are
☆☆☆☆☆ 'top
drawer' !!! Thx,
Lynda Schultz
05/27/1941
1/714/5990832
[email protected]
The staff was friendly and the process of renting a unit was easy. :)
The staff was very friendly and helpful it was a pleasure dealing with her.
Awesome. Great customer service skills, attitude, and got every question answered by Raul! Thank you!
Like the facilities; security, cameras, option of climate control. Staff that has helped me first and second times storing here have been top-notch - Jenny, Matthew, Raul. Extremely professional, helpful, knowledgeable, thorough and very pleasant. Only negative is rates def higher than a facility I have been storing at for 8 straight years in Lake Forest, Ca.
Jenny is great. I have already told like 4 people to rent there.
Used this facility many times. I used to keep customer project cars here for years. Now that I can 't do that it is inconvenient for me. But its close and rates are reasonable so I am happy with that.
Its was great! Staff is very friendly and helpful.Looked at many but this was it!
Your employees made our experience excellent.
IT WAS JUST FINE DONT HAVE ANYTHING NEGATIVE TO SAY AT ALL MORE THEN HELPFULL I APPECIATE JENNY THANK U
It was awesome, Jenny was very helpful and very kind and very professional. Love this location
It was good, handled very professionally
It was a great experience, the staff was very professional and helpful.
Great customer service and quick reliable service. My family and I will be retruning. THANK YOU!
I got the best deal in town. Literally.
Very good,Jenny was super!
It was great. Jenny was so friendly and addressed all my questions. Plus, I loved the price for our 10x10.
Very professional and pleasant
Feel completely satisfied in my purchase of the rental unit and the service was top quality service
Manager was very nice. Simple process, nice place.
Please don't call me by my first AND middle name.
I would have to say. If it wasnt for jenny the office manager. I would have went else where. The customer service from her was very welcoming.
Jenny was great. Very helpful
Jenny was very helpful and clearly answered all my questions. She looked into my needs and found a better unit that fit my situation and was easier on me to access. I am very satisfied with the whole experience.
Jenny is the best! Thank you!
Awesome assistance, clean facility. Extremley compettitive prices. Was recommended by a friend and I was not the least bit dissapointed. More than likely to store here for a good while.
Jenny located at the Orange location was helpful, considerate and provided exceptional customer service, which is hard to come by these days. Due to her ability to provide discounts and be flexible, my wife and I choose US storage because of Jenny.
Felix was very helpful and nice.
Jenny is the best. She was not only knowledgable and helpful, but friendly. And, the rates were better than our prior storage facility.
every nice lady who works here by the name Jenny really did a great job helping me find what I needed also went out her way to help me find movers !!
Staff is friendly & knowledgeable. Jenny took the time to show us the units and show us around the facility. She explained all the details and knew exactly what size I would need to store my belongings.
Jenny was amazing ,it was her day off and she was so kind and helpful ,she keep a smile on her face and treated all her customers with dignify and respect.
Jenny was very helpful in for getting me the best storage unit for my needs.The facility is very clean and conveniently located.
Excellent! I instantly felt comfortable bringing items by my self to storage. That was important for my husband and I. Jenny is super nice and efficient!
Amazing peoples and very professional, Jeny processed my paperwork and she did a great job on it. She is Awesome! Thank you very much!
It was fine with the acception of some miscommunication related to pricing and storage size.
Very helpful staff, good overall experience.
Very smooth transaction. Employees went above and beyond to ensure the space and price points were accomodating. Thank you!
This is my 4th dije using your business.
Jenny was great. Very helpful and very professional. I wasn't very happy with the $22.00 processing fee thats why i would give it a 9 not 10. As far as customer service i would have put an 11.
Very positive. Jenny Christian was very welcoming, helpful and informative. First time at your facility.
The experience was fantastic. Many thanks to the Assistant Manager, Jenny. She was tremendously professional and very kind. She followed up the next day. Renting a unit was simple and fast. The prices are amazing. I highly recommend US Storage in Orange. Thank you!!
Matt was very helpful in attending our storage needs he was very informative in the rules and
regulations of the company.He was very nice and patience dealing with us and yes we would gladly recommend this storage facility to anyone who is looking for storage . MARY and David Gomez
Jenny was super polite, nice, and helpful.
Everybody there was amazing and a pleasure to deal with. Thanks for making the process sooooo easy!!
Excellent, manager Ana is very professional, and friendly.
Renting from US storage and Ana has been the best experience ive ever had in many years of renting units. Thanks Ana, Great job.
MATT: EXCELLENT COMMUNICATOR SKILL, AND COURTIOUS.
Great customer service :-) Good quality storage units and price :-)
We needed a storage facility for our daughter's furniture who was studying abroad in the Spring from Chapman University. U.S. Storage on N. Main in Orange Ca. was the spot. Very clean, digital security system throughout property and each individual unit, AC-climate controlled units available, 24hr. staff on-sight. We needed something small, first floor and close to the entry of the building. The team of Anna and Mike at U.S. Storage on Main St. in Orange, CA. took very good care of us. if you need a safe, clean, professionally staffed storage facility for your items, I encourage you to leave your things with them. Very nice, and helpful at all stages of our time with them.
Ana was absolutely the best
She was nice explained everything and was very pleasant can't say enough about her she was great
Us storage is great and affordable! I love my unit.
Customer service was great, storage units are clean and in good condition.
Anna was very helpful and easy to work with. Many thanks for a great experience!
Ana was very professional and the storage unit was clean and ready for us. A+
Quick, friendly, helpful, and convenient
Everyone I met Wednesday to rent a unit were friendly. Past managers Jim and Barbra weren't there anymore but US Storage is still great with it's units clean as ever, that's a plus!
Awesome storage company!!
Mandy and Kathy were great. They were very helpful and got us a unit big enough for us!
We needed a small storage space to deal with some extra furniture from an uncle who had to move suddenly. The staff were very helpful and friendly throughout the process.
Fast and easy employee was very knowledgeable
Good service, clean units. Got my last name incorrect. It is Michael J. Ray
Great and outstanding new management with new young lady and gentleman thanks a lot
I feel my items are very protected. Expectations are clear. Area is clean.
I am very Happy with all the assistance and advice received! Thank you
Lynda Schultz
I have had a GREAT experience so far! It is clean and well managed. Seems very secure.
Great. Staff were always helpful and the space always clean, which was truly appreciated.
Great facility, great people.
Ana is great to work with and she made the process easy.
I had a great experience. It was easy and fast. Matt was very knowledgeable and answered all my questions!
The property was clean, Ana, our salesperson was pleasant and had good knowledge of the rules and was very pleasant. She was able to show us the site and get us signed up and on our way in a very short time. Over many years, I have rented before and found this to be a very smooth and professional rental.
Thank you.
Had a very pleasant experience with Matt. Made the selection process very easy. He was knowledgable, friendly, and not pushy. I would definitely recommend this location to friends and family.
previous to the arrival of Anna and Matt great team. Barb and Jim were so helpful and knowledgeable Anna does such a great job. it’s the managers that keeps us where we are!
Staff was very friendly. Explained everything I needed to know. Glad to be there.
I am very comfortable with the facility; including the professionalism of the staff and the ample access hours.
Friendly staff great service
MY REP WAS VERY KIND AND HELPFUL
I CAN NOT stand for your automatic call service to remind customers of the due bill,This is HARASSMENT,I would receive 2-3 automatic calls a day. By law you can ONLY call once a day. Text and calls, You need to STOP before you get sued by FTC or attorney, Fair collect act,
Ana is excellent!
She goes over and above and very knowledgeable.
Matt was very helpful too.
Barbara and Jim are AWESOME!!!!
Love them !
Barbara and Jim were like my family. They were the best...if they ever left I would never recommend this location. They’ve been a blessing in my life. Aside from the homeless people who frequent the property - it has been a great place. The homeless traffic and filth is horrible.
Overall new customer orientation was good.
Extremely happy barbara n her husband were very helpful n great to work with.
Hello, I found my experience to be comfortable, thorough in its tour of the property and the variety of storage units. The office staff herd and listened to what my needs were and offered suggestions,included information I wasn't even aware of. Patience was my key to choosing US STORAGE and becoming a client because these people made it possible to making my life a little better. Yes, I share where I store my extra, a lot of stuff cause US STORAGE of ORANGE has a place in my life that I trust. Signed a Client, Lisa Sanchez
It was fine the storage are seemed good and a revitively safe area to keep my stuff
I have been a customer for a couple years and this is the 2nd unit I rented. The place is always very clean. The management couple is great. Jim even helped me cool down with cold water and a fan. It was 103 that day and I was feeling over heated.
It was awesome, very friendly people’s and very professional as well. Thanks
very nice management at this facility. willing to answer any questions we had and gave us an amazing deal for being first time renters.
You are straight forward about your facility. Very personable and go out of your way to maintain the facility inside and out. I feel extremely safe with my items being stored at this facility. The security here is first rate.
I found my experience very pleasant, not pressured for time. detailed so to make my visits welcomed. I would and I do share the Storage US Storage Center location when my friends mention their need to store their property. The hours also work alongside my schedule as well.
Your phone reps need to explain all fees up front. I was unprepared for these additional fees, lock etc. The gentleman at the facility was courteous and helpful.
The managers were the nicest people. Also their employee chris was kind, informative and competent. Great price!
You made it so easy for us. Thank you
Barbara was extremely helpful and pleasant to work with. We moved from out of state and they accomadated our needs and short timeline.
Great employees. Pleasure to work we with
Really nice easy to work with people makes ur hard times easier
Barbara friendly and informative
It was good. Good customer service
BarBara and husband were great! Went through all details and made us feel like family..100% trust and a great experience
Your company is friendly and helpful they go the extra mile for the client. Happy to do business with you. Barbara and mike were able to help us even though they had just closed. Thank you for being there for us.
The husband and wife at the one in Orange on Main St. are truly the nicest of people. There was an older man in there while I was there and he was very confused and your employees were very patient and very nice to this man. makes me feel like there are still great humans in this world.
Good customer service, they answer all questions clearly and they very helpful
Very good experience overall. I was able to downsize and move to an US Storage Center closer to where I now live.
It was great, very friendly and always willing to help out and the best is telling us about how to can save money by telling a friend to store there items with them.