So far , so good!! Everyone’s friendly I haven’t had a problem getting in.
Impressive meeting staff who were like family to me.
Very good. Excellent customer service
I am really happy I decided to get a storage room here, there are very friendly and very clean.
Excellent and extremely convenient
I was very pleased with the costumer service. Very helpful.
The items I am storing at this facility hold tremendous sentiment for me! My mom recently passed away and until I secure my future home I need to be able to trust that my belongings that are so very dear to me because they were at one point very dear to my mother, are safe and sound! I'm confident in the fact that the facility in which I have placed a lifetime of memories in is clean and secure, void of theft or contamination of any kind! I know that if I do have an issue about anything no matter what it is, that I can, without hesitation, approach Yvette and/or Phil and seek a resolution. They are very approachable and professional! However I have not found any kind of issue whatsoever. I appreciate the well maintained facility and the price is completely fair.
Well is the first time that I rent a storage unit but feel ok the way they helped me with the rent and everything thanks for your help
I’ve been a customer before and I have referred to 2 people so far that means I like the company
They’re very friendly, very professional and they help me and everything that I Need
My experience was and is very very good thank you guys
The experience I had with the foster facility in Norwalk was a great one management were very professional helpful . The facility clean the hours of bisneas nice
Clean and nice storage facilities nice people working in the facilities
I feel very happy the way the plant manager (Yvette Loyola) treat me, like a family member.
For me it’s an outstanding experience.
Thanks. 🙏🏻
Very good they have very good presentations good service
The facility is very clean and organized also people are very knowledgeable about their surroundings.
Too expensive for a parking spot 600$ it's way too much
I am very unpleased, I was made promises and guarantees to get me so sign up and after I did they didn’t want to honor what they had offered. Do not recommend doing business with this company
I am happy with staff customer service from sign up to ending the lease. Not happy about other customers tailgating behind me when entering the gates though.
The lady in office was fantastic explained everything to me show me the storage how to enter code very patient felt very comfortable with process thank you
It was a great experience. An easy and fast process with accessible prices. The stuff was friendly and understandable to meet my needs.
Thanks Cecilia.
Awesome wonderful experience choosing US storage. Their customer service and friendship is what sets this place apart from other storage places. I fully trust the people here because they always go beyond the extra mile.
I was very satisfied with my overall experience. US storage assistant manager Dy Lee, was very helpful, and was able to get me a unit very fast and effectively.
Great found an awesome spacious storage space .
Very friendly courteous, easy to get in & out it’s safe. And very clean.
I was so happy. The managers there are so caring. Not robots. I am able to work on storage. The young lady offered to help me too. I feel bad . I am bad with names.
Yvette anf Fil exceeds customer service they care about the person and makes sure that Quality Service is provided
Great experience, friendly people, very clean place. Feel safe leaving all my things there.
I love this place! I've come back a few times for spaces during different times in my life and I love these guys (Yvette & Fil)! Super clean and nice inside and I always have access when I need it.
I am very happy to be able to return the attention that Ivette and Philip give is very good they make you feel at home I highly recommend them and the safest place to be.
We are very comfortable with US storage they are always great to help with our needs and appreciate the patience and kindness. Sincerely Deleon family.
Great good customer service
It was great
The people at the storage are great they they showed us around the unites they explain every thing we needed to know and so friendly
I'm very happy
I recommend to my people getting a storage there
nice and friendly people...
Amazing people very frendly
Yvette was awesome, definitely coming back if I need more storage.
Very accommodating your colleague esp. Yvette n Filibert. For sure I will recommend this facility to my friends n relatives. Very clean and organized
Excellent service and manage by a kind and trusted employees.
Good, very nice & welcoming staff.always there to answer my questions & provide any info.
My experience with your facility is very good.
Stupendous display of professionalism! Awesome experience..
Experience was great. Worked with Fill who is the super nice guy and easy to work with. Storage unit is clean, secure and all good.
Friendly environment, easy to rent , affordable, secure and very clean. Yvette explained everything to detail and easy to understand directions and instructions, I didn’t get the gentleman he did the final to explain where to enter the codes and how to open and close the storage. Very thankful for their amazing customer service
I love the team at this location! I had a storage here for years. And recently needed to get one again, I didnt even shop around. I came straight to the US storage in Norwalk. I live 25 mins away in downtown long beach! & It's worth the drive for me- knowing my stuff is safe and in a super sparkly clean space. I don't have to worry about bugs or rats! The family who runs this place is top notch, their customer servic is supreme 👌 thanks you guys!
I really appreciate Filiberto, he is always there to assist me when I need help.
You have the best customer service ever.
Thanks for everything
The customer service lady was professional. She answered all the questions I had. And made me feel that I mattered. She explained the security system and how closely everything is been monitored. I have never rented a storage unit and from this experience I will definitely refer my friends.
Smooth, transparent, easy!!! This app here is wonderful.
Very simple process to get a unit. Friendly staff.
Filip was great from the beginning of my visit and he met my expectations on my needs in storage rental and pricing :)
It was a good experience coming to your facility and everyone was very friendly.
Very good they are nice people answer all of my questions I had.
They show me all of the option that I could go with.
At the end of the day I was very happy
Very pleasant, staff are courteous,friendly and very accommodating. An overall pleasant experience.
So far I am very pleased, very friendly customer services, clean
Great employees and great customer service I believe his name was Filimont he was amazing at helping me and so was the receptionist!
It was easy, besides a couple of misunderstandings on the promotional rates.
Professional and excellent service.
it was very helpful they were very nice they answered all my questions
Simple and efficient Filibert and Yvette are awesome
I loved this place ...clean secured and friendly ❤️ thank you .
Horrible. Worse customer service. I paid for a unit I never even used or set foot on the property. I should have received a refund for canceling the reservation. It had only been 2 days.
Good, couple was very nice and informative
Estoy contento felis con mi estorens grasias por rentarmelo grasias por su ayuda
Very satisfied. Yvette and Filibert are both professional. Fir sure I will refer your company to my friends and relatives
It was great. Very helpful staff.
This is the third time we have rented a unit from US STORAGE. We have recommended family members to your facility. They were also satisfied.
If we weren’t satisfied, we would not keep coming back!
Filbert and his wife good team, great experience. If you need long or short term storage the Norwalk location is great place.
Filbert was a very kind person to us he gave us great service, the storage is great and the timings are very good because it was very flexible. Thank you for your service i definitely will recommend!
They showed me the size, they talked about the prices of different sizes and what fits my things. They were very nice. Amenda...
Wonderful staff and helpful.
Angie the lady that did my contract was very helpful and knowledgeable and also very upfront with the information that we needed and she Very thorough with all the information that me and my son asked about the storage units the availability and the prices thank you
Your exactly what i wanted:
1. Locations excellent
2. Lights in storage great 👍
3. Never closes as Contractor it’s the best
4. clean clean area/ security/
Great prices 👍✅
keep it up
James
Really great and really cared for the place was safe and clean and the people were nice
Good attitude, very friendly, took me out to check out my storage, explained to me in some details about it, & she offered me a nice cold water bottle. The place was clean as well
My experience was very pleasant and I was very happy with the service Ivette and Phill provided me.
I had a great experience US Storage very friendly and helpful. Will definitely recommend to family and friends.
Young lady in the front very cordial she did a very good job
Got good info used the garage Tues. Without a hitch.
Staff was very courteous and helpful with my needs in mind.
Wonderful experience, your facility offered excellent customer service and feels exceptionally safe
They were very helpful, made me feel comfortable and welcome, thank you
Great! The facility is clean, well taken cared of, secure and most of all those people in the front desk are accordingly brilliant of what they do!
-storage is clean
-staffs are very friendly and
helpful
-very recommendable to others
They are absolutely wonderful and I would never store my stuff with anyone else… Everyone is so nice and helpful and they make you feel at home… Over the years of storing my stuff from time to time I honestly feel like they are family… They are amazing, affordable, and accommodating to all your needs… You will not be disappointed and happy that you choose them to store your most valuable possessions in confidence knowing that it is safe and secure… They are the BEST!!
Everyone was real nice. My only concern was the cost of the monthly rate.
My experience at US Storage in Norwalk was great. The manager on sight is very informative and also quite welcoming.
Very satisfied Filibert and Yvette are always helpful, customer service is exceptional. Facility is always clean.
Tiffani is good also, helpful and always smiling.
Great customer service. Kind, friendly helpful and patient staff.
Fil and how wife was great!
Very professional, great customer service.
Fil was very helpful and patient.
Facility is very clean and well lit.
I'm really very satisfied, the staff is very friendly and always ready to help.
It’s always the best experience with Evette and Filbert… They are amazing and always so helpful… I won’t store my stuff anywhere else..,
The constant requests for a rating made me chose an 8 instead of a 10. Nice people and clean facilities rate 10
I won't store anywhere else regardless of the location because Norwalk US Storage is the best... Philibert and Evette are excellent employees.
Feels good about staff treated us
Very satisfied with the staff, they are so helpful and accommodating
The staff was very helpful and friendly. We have more than one unit with US Storage.
I feel calm knowing that l can trust my furniture in such a safe and clean storage thank you US storage Center .
The workers were very friendly and had all the perfect information I needed to know. Thank you
It was easy and fast. They were knowledgeable and helpful in picking out my unit.
Clear and friendly assistance. Met my needs in a clean safe place
We had a great experience with Tiffani. She was super sweet, and the process went smooth. She was thorough at explaining all the details of our storage rental. I was also amazed at the level of quality of the storage units and the level of security of the facility. thanks
Staff was easy to work with, knowledgeable, and helpful in answering questions for a first time storage unit rental customer. I would recommend this facility. It is clean, well kept, well lit, and secure.
Yvette & Filbert was very helpful. We were given good deals.
The location is very ideal for us.
Both Tiffany and other other worker who gave us a tour helped give process really smoothly and gave warm welcome.
I rent a storage here and everything went smooth and easy. The personnel are very friendly , helpful and they even gave me some distant. I would positively recommend this place.
Staff was very friendly and professional. They were very helpful.
The whole staff was phenomenal! Evett, filbert, Alex and tiff all worked with professionalism and all treated me and my husband with respect and kindness. We will DEFINITELY be recommending this storage location to all of our friends and family. Thank you Norwalk staff!!!!! Great Job!
The young lady that helped me was very knowledgeable explained all I needed to know about the storage space. Nice experience.
excellent service.. answered all my questions
Good is a place clean , safe and the employees friendly
The staff was excellent in meeting my needs and expectations.
It was awesome! The Loyolas were so helpful and kind. I will definitely recommend US Storage to anyone with storage needs.
Great prices, easy to load and unload and Alex was great in teaching me how it all works.
The person that helped me was very nice and answered all my questions.
Very good customer service was very professional and made the decision to choose the storage.
Great experience as far customer service. Most other storage places offered one month free. I came here out of convenience. Close to my house.
Alexandria was outstanding.
Alexandra provided all the info I needed and was super helpful. The facilities are very clean and I feel safe leaving my belongings there. Will definitely be choosing this facility again if I need storage in the future.
Very satisfied! The team who helped me were amazing!
Super nice workers very helpful and kind and took the time to go thew all the information answer all my questions
It was a very nice and easy process thank you
Very good, Alexandra did a very good job, she explained me all the important issues, I’m very satisfied.
I'm very pleased with US Storage Center in Norwalk.
I give them a 10.
I feel extremely grateful that this storage is so close to where I’m going to move in into and the price is good!!! I will be recommending this storage company to my relatives!
Very nice people work there! Always nice and helpful. All units have perfect access. I do recommend!!!
The service bus great and I will recommend to
Family and friends
I felt so much welcome and treated like a family by the associate. He gave me a tour and oriented me to how things work. He made things easier for me which I appreciated a lot.
Great service by Yvette of US Storage, Norwalk!
It was great. Phillbert and his wife were very accommodating, professional and friendly.
It’s a great experienced honest and helpful workers and good price
I am very satisfied with my service at US Storage
Very friendly
Very helpful
They went out of there way to show us exactly where my storage was.
Went smooth and gentlemen was very courteous and helpful. I would recommend anyone looking for storage.
People at the front desk are very kind and helpful. Installations are clean and safe.
Yvette was very helpful and accommodating, showing us units as we requested . Everything was done safely and promptly
It was a great experience everyone there is helpful friendly and explains everything perfectly I love this place also clean they take care of which shows class
Employees are always professional, thorough, welcoming, and friendly.
Facility is always clean and in order with plenty of supplies available for purchase.
My experience has been pleasant so far. Customer service at this location has been very helpful. They walk you through their expectations very clearly and also guide you on how to use the lock and keys they provide there.
They were very helpful in explaining every thing.
Staff Very Helpful Gilbert is very Polite Nd Great Employee always Attentive to Clients
Was really nice and easy! Made m feel really comfortable!
The staff are very helpful and courteous
Very helpful!
Affordable
Great customer service
⭐️⭐️⭐️⭐️⭐️
Yvette and her husband are fantastic on managing this establishment I'm a repeat customer and very happy. These people are wonderful
Very helpful and friendly staff. Quick registration and explanation of services.
They are very friendly and it’s really clean. Love it 😊
The staff is great and always helpful.
Clean,secure, fast. Good.
Clear and easy to understand..
Simplemente amables, profecionales y exelente seguridad....
Filibert was the nost helpful amd generous person i have met. I like that u play music also. Very calming. I wish i could hang out there all day lol.
Great experience with front desk staff and phone reservations
Very nice customer service
The place is clean and all you guys are very nice people
Staff was very friendly and helpful.
Excellent customer service!
I felt welcome and friendliness service. I was shown politnes and ethics. I was explained the rules and hours of service. I felt comfortable making business with US Storage. And I would recommend it to people.
I didn't know that you can move stuff with a trolly. But thanks for the info..
Very kind and nice staffs
I like how they explain it all to you so the customer can know everything
Excellent service
Very Helpful and great assistance from your Employees that is why I always come to you to get a storage am Very Satisfied
Very good, very nice person and helpful
Near my home.
Explained to storage contact staff my request for another storage space, this time for 3 months & with outdoor opening.
Also with a light inside.
There was one available. Within an hour I had rented.
Thank you
Great service and fast. Very clean and organization.
Good price on-line. Good Customer service. Clean facility
Excellent and friendly customer service!
Feel great and thankful I choose US Storage
It was a good experience. Filbert was knowledgeable, kind, and friendly.
I have a great services and an excelente experience iam so glad with us storage and the employes that provide a good servicei.i recomend this company 100% to anyone.
Great customer service I’ll recommend my friends and family to this storage building so close to my house
Very helpful , Great customer service
It was fast and very friendly and professional.
Its was a very pleasant experience would recommend this place to anyone.
Very friendly & easy to work with staff
Yvette and Filbert are amazing. We love this facility. It's clean, convenient, safe and they have most everything you need in terms of moving/packing supplies on site for you. Great job Filbert!!
Outstanding! I have been a longtime client and tenant. This is my second unit with this location and the reason I chose to have Another here is because Yvette and Filbert really take the time to take care of their customers. They are fair, professional, and keep the property clean and secure!
They are the main reason I stay.
It was a good experience.
Friendly customer service
I felt very comfortable and at ease. I know my things will be safe here! The office staff was very very welcoming and friendly. Me and my husband felt right at home. We left knowing that with all the security measures they take our stuff is left in well hands. Thank you US Storage!
It was great! quick and easy , friendly customer service.
Filbert gave great customer service & prices. Very helpful & thorough
Great so far! Customer service could not get any better. Mr Filbert is Awesome.
It was great. Friendly, informative. Evelyn was helpful
I was made to feel welcomed. The staff at the time I went were Courteous and professional
I felt taken care of. The associate was very respectful and explained how the faculty works
Awesome, did not have to wait, everything was explained easily, paperwork was quick, staff is friendly .
It was very professional.
Great help and good facility
It was very Plesent. Yes we would recommend u.s. storage to friends
It was really nice and very satisfying.
Very professional and helpful staff
The experience was simple and quick, but it was very helpful and informed us of all we needed to know in a matter of minutes. The storage system is simple and has easy access with a key that’s easy to use
It was very fast and easy and great service.
It was surprizingly wonderful experience!!
The service is great. The place feels very secure and you can be very confident that all your belongings are on the right place.
Good. Everything was explained clearly and felt ok asking all kinds of questions.
The experience is great! The storage space is clean and the staff is awesome. They are always ready to help when you need them. Everything is well kept. I love it!
Welcoming and friendly customer service, easy process, and clean facilities.
Extraordinary. Staff is always polite and genuinely helpful. During times like these, they absolutely provided the type of customer service that is becoming non existant. Much appreciated.
Bery friendly and helpful.
It was a positive experience.
Everything was great, great communication and friendly
It says great a pleasure to rent a space there is my second one the first one is under my fiance name Tina Montoya she referred me to you guys
Great staff is very helpful and very friendly !!!
Always a pleasure working with you guys. Even in pandemic, it was a professional experience. Safe and thorough. Thank you
I felt very confident about the excellent service and attention they gave us as clients.
The staff were very helpful and informative.
Very nice place and customer service
Nice, friendly and helpful
Pleasant experience. Filbert followed up with me and gave me a dood price and Yvette was very profesional and kind! I am very happy :)
I feel great about coming to US Storage
It was a great experience. All of questions were answered and we received all the information we needed
It was great!!!! Awesome costumer service.very helpful in explaining what size I need it to store my belongings. Thank you!!!
I’m a returning customer and very satisfied overall.
Customer service was great and very helpful and friendly.
I'm beyond satisfy with the service that they provide. The staff is very knowledgeable, friendly and helpful. I feel very safe to go into my unit regardless of the time and I know that all my belongings are safe too.
Full explanation re the storage and appliciate the kindness.
good. The people were friendly and helpful. Explained everything and answered all my questions.
Matthew was really friendly and helpful getting me checked in. The prices and promotions were not the best, but the facility is super clean and I am happy with the two units I received.
Very courteous and helpful
Pretty clean facility
Really friendly
Good prices
High security
Really nice access hours
Great experience. I'm glad that I chose US Storage. Very nice and friendly staff.
The service is excellent . Ms. Loyola was very accommodating and answered my questions and concerns. The transaction went well . I would gladly recommend to friends who needs storage service .
They where awesome. They explained everything I needed to know gave me options to help my need for storage. They explained the promotion they were having gave me a tour of the facility and explained the options for making a payment.
friendly staff, clean and secure facility. I like the location as well, very easy to got to.
Well satisfied for services