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Montrose Self Storage Units

US Storage Centers
3708 Clifton Place
Montrose, CA 91020
(818) 659-3264
Store Hours
Office 8:00am - 6:30pm
Gate 8:00am - 6:30pm
View All Hours

Select a Unit Below

US Storage Centers
3708 Clifton Place
Montrose, CA 91020
(818) 659-3264
Store Hours
Office 8:00am - 6:30pm
Gate 8:00am - 6:30pm
View All Hours
Features and Amenities
  • Drive Up Access
  • Passenger Elevators
  • Video Recording
  • Employee(s) Speak Spanish
  • Moving Carts
  • Kure It Certified Location

About This Location

Office Hours

  • Mon 8:00am - 6:30pm
  • Tue 8:00am - 6:30pm
  • Wed 8:00am - 6:30pm
  • Thu 8:00am - 6:30pm
  • Fri 8:00am - 6:30pm
  • Sat 8:00am - 6:30pm
  • Sun 9:00am - 6:00pm

Gate Access Hours

  • Mon 8:00am - 6:30pm
  • Tue 8:00am - 6:30pm
  • Wed 8:00am - 6:30pm
  • Thu 8:00am - 6:30pm
  • Fri 8:00am - 6:30pm
  • Sat 8:00am - 6:30pm
  • Sun 9:00am - 6:00pm

Features and Amenities

  • Drive Up Access
  • Passenger Elevators
  • Video Recording
  • Employee(s) Speak Spanish
  • Moving Carts
  • Kure It Certified Location

Facility Description

Both indoor and outdoor storage units are available at our facility. The drive up storage units are 10’ x 20’, and indoor units are available in sizes ranging from 5’x 5’ up to 10’ x 15’. Moving carts are also available for your convenience. A 40’ semi-truck can easily access our property because we have wide and clean aisles. Our facility features include 24-hour video recording and electronic keypad access for individuals entering and exiting the property. This facility is also well lit. You’ll find that we have competitive rates, the friendliest staff—with the best sense of humor—and a professionally managed self-storage facility.

Easy Rental Options

Rent your storage unit online or over the phone for a quick move in. 

Not ready to rent? No worries! Reserve your unit now to lock in today’s special discount.

  • Month-to-month rentals
  • No credit card required for reservations
  • No deposit required

Your Local Neighborhood Facility

Our storage facility here in Montrose, CA is conveniently located on Clifton Place between Verdugo Boulevard and Broadview Street. The Glendale 2 freeway is just a few blocks east of us and the 210 freeway is also a few blocks north of our location. Montrose Community Park, Fratelli’s Ristorante, and Pet Boy’s Tropical fish are all in our neighborhood. If you’re on Verdugo, you turn on Clifton Place right where the Mobil gas station is located.

Professional Managers

Our team of professional managers have many years of experience in the self-storage industry. We’re more than happy to take you on a tour of our facility so you can see your storage unit before renting. And thanks to our experience, we will be able to identify the perfect storage unit for your needs.

Languages spoken by managers: Fluent in both English and Spanish

Forms of Payment

For your convenience, we accept cash, checks, money orders, Visa, and MasterCard. You can also pay online through our client login.

The Community

Montrose turned 101 recently. Unlike many communities, Montrose didn’t begin with a main street, a bank, and a general store. Montrose began as a big subdivision. Acres of homes (300 to be exact) made up Montrose’s first development. After that, it was on its way to its current status as an unincorporated community in Los Angeles County.

Despite its intimate size, Montrose is quite iconic in American folklore and culture. The La Crescenta Motel has been the backdrop for multiple movie scenes and television shows. The Rockhaven Sanitarium, now being refurbished as a library was known as the “Screen Actors’ Sanitarium.” Many other historical structures such as Le Mesnager Barn and the La Crescenta Woman’s Club’s beautiful clubhouse stand out like gold nuggets in scattered around the city.

If seeking out historical sites isn’t your thing, Montrose is always a few days away from its next festival. Join us for events such as the Christmas Parade, Oktoberfest, the Arts, and Crafts Festival and Montrose’s Hot Rod and Classic Car Show. Founder’s day is February 23, celebrating the first 300 acres auctioned off in 1913 to the lucky few who have kept watch over our corner of paradise for the last century.

Facility Products

To help with your move, we sell boxes (sized small - x-large). We also have wardrobe boxes, packing tape, tape dispensers, mattress covers, bubble wrap, picture moving kits, disc locks, and brass padlocks.



Call our Montrose self storage facility at (818) 659-3264 or reserve a storage unit below.

Customer Reviews

344 reviews
Brian T. M. November 26, 2024
The monthly rent of my storage unit increased nearly 70% over two years. This is absolutely ridiculous. I guarantee the company’s expenses did not increase as much to justify the price increase - or should I say price gouging? The price increase is unacceptable and greedy. For the record, I run a multi-million dollar beauty company; our products are sold ant every major US retailer. I, nor my retailers, would never treat our customers with such outrageous price increases. The only reason I stayed with this storage company is because of the wonderful property manager who was able to help me downsize with an acceptable price to match. You should give Ismael (the property manager) a promotion. I hope you’re treating him well.
Antonio V. November 11, 2024
Great
Vahan A. October 3, 2024
Everything is very convenient and organized. I would like to especially note your employee Izmail. You are lucky to have such an employee.
Austin W. M. October 1, 2024
Joseph W. S. September 27, 2024
So far my experience has been excellent. I have only dealt with Ismael Jaurequi thus far. He was most friendly and helpful in getting a unit for my needs.
Donald P. R. September 14, 2024
Nice, clean and easy rental process.
Anthony A. R. September 9, 2024
Scott A. L. September 2, 2024
My experience at US Storage in Montrose has been exceptional! Ismael was especially helpful in getting us settled in and even helped me to secure a second smaller unit when I realized that the storage unit I had initially rented was a bit too small for all of our things. He is extremely friendly and helpful! I appreciate his help.
Jennifer A. L. August 21, 2024
Friendly staff and a clean inviting facility has made for a great experience so far with my storage units.
John D. L. August 13, 2024
Clean, secure, great front counter service, reasobly priced.
Paul R. August 10, 2024
Was able to move from current storage to another one on the same floor very easily and the management made the paperwork simple and it was all done in a day!
Danny L. S. J. August 8, 2024
The price is too high
Lisa M. R. August 8, 2024
Awesome! Clean, easily accessible; great staff.
Ray V. B. August 8, 2024
Ismael is great, facility is clean, hours are good. Rent is reasonable!
Yuichi T. June 12, 2024
Jessica R. I. June 1, 2024
The carts in Building B are pretty bad, especially the grey one. I almost threw out my back pushing it Thursday. Impossible to move Please replace any carts that do not work well pushing or pulling
Michael R. L. May 24, 2024
Edward M. L. May 20, 2024
Deborah B. May 18, 2024
Robert was very helpful and friendly.
Matthew J. P. May 13, 2024
Honestly Robert is great and enough of a reason to stay a tenant here.
Vardan A. May 7, 2024
Lorraine L. Z. May 6, 2024
Ishmael and Robert are great! It's always been a good experience whenever I come to storage center.
Eva R. T. April 22, 2024
All had been great
JASON H. B. March 12, 2024
Great coustomer service
Louis R. G. March 5, 2024
Robert was super helpful and nice. He made the process super quick and easy. Rates were also reasonable.
Mary J. H. February 26, 2024
Agent was friendly and helpful.
Darlene E. M. February 13, 2024
Joseph E. M. January 30, 2024
ROBERT was an incredibly helpful friendly and knowledgeable customer service rep. The facility was clean. The location and security gave me peace of mind that my stuff would be well taken care of.
Siamanto I. January 20, 2024
Very good, professional personnel
Davida A. J. January 16, 2024
good, straight forward
Steven Y. K. January 2, 2024
Julie L. K. December 26, 2023
Great!
Elizabeth M. G. December 19, 2023
Very satisfied. Liked how quick and easy it was to get a unit. Thought it’d be more of a hassle and it wasn’t.
Linda J. M. December 6, 2023
Ruthann M. E. November 25, 2023
Oscar R. November 22, 2023
It was very easy to review the different storage units to find one that meet my needs. The staff (Robert) was very helpful with us finding the right storage unit for us.
Jonathan P. M. November 22, 2023
The welcome I received when I came in was unprecedented. The facility is the cleanest and most well maintained I have ever seen. The layout is intuitive and makes loading and unloading items much easier
Eric W. A. November 21, 2023
So far, so good.
Carol E. C. November 10, 2023
Selecting & renting a unit was quick & easy. Originally, I wanted a more spacious unit, but with none available plus their sky high cost anyway, I'm happy with what I got.
Daniel W. C. October 31, 2023
Very good
Roxzann R. H. October 23, 2023
Amanda N. J. October 23, 2023
Andrew B. L. October 5, 2023
Once again, Robert shines as the best customer service ambassador. Super helpful, gracious, and accommodating. This is pleasantly surprising in comparison to the grumpy and unhelpful storage unit managers I have encountered at other facilities. I should add that he is super efficient in all of the administrative details he handles during the renting process.
John G. S. September 23, 2023
Positive
Shawn N. R. September 4, 2023
Great! Second time using facility. Helpful staff, good hours and clean location.
Lijia A. August 26, 2023
Very welcoming and very knowledgeable of all questions I had
Sevak A. August 8, 2023
Very clean simple and easy. Plus safe location.
Zoila E. R. August 4, 2023
E ele ve service , from Ismael And in love the space . Customer service is the best
Karen L. N. August 2, 2023
Ismael was so kind and the facility is clean and convenient.
Ellen S. K. August 1, 2023
Good
Cheryl J. S. July 22, 2023
Ismael was very kind and took a lot of time explaining everything to me and showing me around.
Rebecca W. D. S. July 22, 2023
Great experience. Ismael was so helpful and made our move in easy.
JAMIE D. July 17, 2023
Jong S. K. July 14, 2023
The staff, Ismael is very kind and informative. It made me comfortable to access the unit. I highly recommend this place. Thank you!
Elizabeth P. P. July 13, 2023
Georgia H. July 4, 2023
Good
Denise A. U. June 6, 2023
Excellent Service. Robert , Asst. Mgr.@ Montrose US Storage. Friendly, Professional and clearly explains U contract for renters. I have referred friends to this allocation. The storage spaces are immaculate and you feel SAFE AT THE FACILITY. 10+ ratings! Thank you US.
Ursula E. H. May 23, 2023
I am impressed with the professionalism of the staff and both the security and the cleanliness of the facility. Am highly satisfied with my decision to select your services.
Mark C. J. May 23, 2023
Very welcoming and helpful with a great attitude and a smile
Annie P. May 19, 2023
Wonderful customer service. Everything ran perfectly and paperlessly. Ismael, the manager, went out of his way to make the process a pleasant and stress-free experience. This is my third time using U.S Storage and they have earned my business for life. Thank you! Highly recommend to all.🌻😀❤️
Jon G. G. May 12, 2023
Fantastic! The location has easy access, it’s incredibly clean and well organized, and Robert who helped us get set up was really wonderful too!
ARLET M. May 12, 2023
Amazing staff, very helpful and nice
Pamela L. J. May 9, 2023
I gotta say that it was a easy process. Robert was great. He covered everything, he was user-friendly and engaging.
Diana T. S. May 2, 2023
Angelica A. R. April 25, 2023
Everyone was extremely helpful and friendly. This was our first time with US Storage and we have had a good experience thus far.
Ralph M. D. April 21, 2023
Easy signup for storage unit. Very convenient and close to my home. Great access.
Erin K. R. April 21, 2023
My experience with your employees, Robert and Ismael, was very good. But, my experience with your corporate rules and policies was awful. Your corporation does not give your employees any ability or opportunity to fix problems or provide good customer service in instances of problems. They must email a corporate representative and wait, along with the customer, for a response, which can take days. The two employees I encountered were very nice and tried to be helpful, but when issues occurred out of their control all they could do was apologize and ask me to wait for a response from a corporate representative. On top of tying the hands of your frontline employees, you as a corporation do not want to interact with your own customers. It is impossible for a customer to speak with anyone in a position of power. I tried to call and speak with someone who may have some power to help me, but I was sent to a call center who then told me I would not be able to speak with anyone. They would take a message and contact the storage center and they would have to send an email regarding my issues. This is just so unacceptable and such poor customer service. Again, Robert and Ismael were great!
Ellen S. C. April 19, 2023
Was a very positive experience! Your employees have always been friendly, kind & helpful to us over the years we have been using your facility in Montrose. You facility there is clean & well lit. Thank you Robert & Staff!
Pauline O. April 18, 2023
Very helpful and appreciate the time I was given to look at different units. Very clean facility.
Marijane C. H. April 17, 2023
I was very happy with my service and the facility is very well kept and clean.
Maureen M. C. April 17, 2023
Bennett C. I. W. March 6, 2023
John C. V. February 7, 2023
Quick and easy to set up storage unit. Robert was very helpful in showing us different units so we could decide which size best fit our needs. Over all a great experience.
Carlos H. G. February 3, 2023
Great customer service by staff!
William R. I. B. January 23, 2023
Jessica I. R. January 12, 2023
It’s been super great!
William E. S. January 7, 2023
The workers are great and the facility is very clean. My only hesitation is that it is pretty pricey.
Andrew B. L. December 8, 2022
I want to call Rod and you have an employee name Robert, who is absolutely superb. Robert is knowledgeable, efficient, and extremely friendly. I didn’t think twice about renting a second storage unit from you based upon my years of experience with him. I see him constantly working to keep the facility, clean, and orderly. You can rent a storage unit from many different facilities, but I choose the Montrose facility because of the customer service offered by Robert.
Floyd P. I. W. November 18, 2022
Good
Armen K. November 12, 2022
Excellent experience, thank you for the service.
Jennifer D. M. November 8, 2022
It was great
Arthur A. V. November 2, 2022
Excellent service. Robert is a perfect manager.
Glenn A. D. October 28, 2022
Very positive. Ismael was extremely helpful and accommodating when we needed to change to a smaller space. It was a smooth and problem free process.
Amber L. C. October 22, 2022
Michele L. September 14, 2022
Staff at site was helpful; it was clean and well lighted.
Louis A. C. August 7, 2022
Most importantly, Ismael was so helpful on the phone the day before signing a contract. Then the next day when we arrived at the site to specifically choose the proper sized storage bin he was just excellent in helping us make the right choice.
Rimik T. July 28, 2022
Very satisfied
Gregory L. H. June 27, 2022
Positively
Elizabeth I. F. May 25, 2022
Our experience was very positive. The service was efficient and friendly.
Leslie A. R. May 6, 2022
Professional, knowledge, patience.
Naomi O. May 1, 2022
Susanna L. M. April 9, 2022
Very happy
Julianne B. April 7, 2022
It was great, only wish there was a chair to sit on while we processed all the paperwork.
Brenda L. G. April 1, 2022
Robert was very helpful, and the whole transfer from an upper to lower unit went very smoothly.
haeng y. March 29, 2022
Very nice staff
Christopher M. F. March 16, 2022
Great experience so far. Your staff is exceptionally helpful, & the facility is neat & clean.
Russ H. S. March 16, 2022
A great place for my storage needs.
Jessica R. I. February 26, 2022
Awesome service and everyone loves the unit
Sheron M. O. February 21, 2022
Kind, informative, helpful.
Richard M. February 3, 2022
Gabriel was super helpful and knowledgeable. Really appreciated his professionalism as well.
Lloyd G. J. B. January 17, 2022
Good. Terms were understandable, expectations laid out. Good location.
Mary E. S. January 17, 2022
Vernon G. G. January 13, 2022
Debra L. W. January 13, 2022
So far things are going well. Do not have any complaints with anything or anyone I have dealt with. Everyone has been very nice and helpful.
Sarah M. W. December 16, 2021
Jeffrey B. B. November 25, 2021
Both managers have been very helpful and very friendly. I wasn't all that pleased with having to return home to get the coupon from the local paper for the 50% for the first two months.
Val M. November 16, 2021
Brent A. N. November 9, 2021
Great experience and the entire process was detailed, yet easy to get done
Ju H. K. October 30, 2021
Mary A. F. October 28, 2021
Very helpful Honest Showed integrity Nice & clean facility
Alfonso G. D. October 17, 2021
Peter K. E. October 10, 2021
Manager Robert was very helpful, explained policies thoroughly and clearly. Unit was clean and pretty easy to get to, carts were available for moving items from truck. Location is very convenient.
Brian A. S. October 5, 2021
Your manager is a nice guy. Very helpful. I don't like having to sign in but I guess it's needed when you don't have a key pad for entry. I don't like the fact that I can't come after hours and I have to wait until 8:00 on weekdays and 9:00 on weekends. that keeps me from getting an early start. I do like the facility in general.
Mary E. D. September 22, 2021
Robert is an outstanding rep for your company in Montrose CA
Robert C. G. September 14, 2021
excellent so far
Cecelia A. L. September 12, 2021
Easy to get and easy to move in.
Alexander G. September 12, 2021
Excellent.good service.good staff. Courteous quick expert service
Sergio A. September 2, 2021
Robert was great! He's very professional, informative and pleasant.
Carmen M. G. L. August 31, 2021
Excellent customer service and great service all the time.
Massis B. August 31, 2021
The associate on duty was cordial and acted professiinaly
Sandra T. August 29, 2021
Christopher R. August 21, 2021
Eunice D. L. L. August 19, 2021
Professional, friendly and receptive. always cordial and understanding of time constraints that are a part of everyday moving and storage situations.
Gregory L. H. August 1, 2021
Great - Glad a unit on the ground floor was available. Staff helpful. Pricing appropriate for city location/convenience to this neighborhood. I would recommend.
Mary A. D. July 22, 2021
Jose L. S. July 21, 2021
It was all positive
Linda L. C. July 11, 2021
Ofelia C. July 4, 2021
Armineh G. July 4, 2021
Rhoda P. C. June 27, 2021
Pretty good.....Large trash bins would be nice.
Amelia R. Y. June 26, 2021
Janet C. H. June 21, 2021
Friendly staff. Accessible facility. Very clean.
Lisa M. V. June 16, 2021
Rodolfo M. June 10, 2021
Vincent L. Z. June 9, 2021
It was simple and easy.. Great service. Isreal was Awesome!!
Gerald A. C. May 31, 2021
The Montrose facility is clean, well-lighted and very convenient.
Roberto K. May 14, 2021
David C. K. May 6, 2021
Judy L. A. April 30, 2021
Great. Very friendly & helpful!! Thanks
Keith B. O. April 21, 2021
Very friendly atmosprere and storage space excellent. Prices are reasonable.
Eunice D. L. L. April 17, 2021
great! professional, friendly and quick.
Felix J. V. April 8, 2021
Fine .nice and clean. Easy to store.
Stephanie M. F. April 4, 2021
Anthony F. W. March 23, 2021
Great and friendly service. Very clean and secure facility.
Rosalina A. March 16, 2021
Very friendly,
Kimberly M. S. W. March 14, 2021
James D. C. March 11, 2021
Viridiana T. H. March 9, 2021
Top notch attention and experience. Mengjie showed and explained everything in detail. I am very pleased with this storage.
Delia C. S. February 16, 2021
Carol M. A. February 16, 2021
Constance G. C. February 11, 2021
George A. M. January 16, 2021
Gail R. B. January 12, 2021
Very professional, friendly, and clean.
Anahid Z. January 12, 2021
Ishmael and Robert are so sweet, pleasant and professional people. Just great people. Very nice to have experience with both workers at the Montrose location.
Gregg W. V. C. December 22, 2020
Easy to contract, easy access, friendly staff
Suzanne C. R. December 22, 2020
The place is clean, safe and reliable. Good service. Although it took kinda long to do the paperwork, Robert postponed his lunch break to accommodate us, which i really appreciate!
Joon S. L. December 14, 2020
Service and staff was excellent.
Nance E. O. December 6, 2020
Lawrence T. G. December 4, 2020
Great
Victoria J. S. November 9, 2020
Very satisfied in every area.
anthony l. m. November 7, 2020
Felix A. A. S. October 28, 2020
Location appears to be clean and secure. So far the staff has been very helpful and professional. Very pleased.
Chris J. W. October 15, 2020
Our experience with US Storage has been an excellent one. Friendly and professional staff members with clean and well maintained facility.
Jee E. H. October 13, 2020
Steven L. W. October 5, 2020
Nice facility
Byron L. M. September 27, 2020
Convenient and clean Size was just right at a fair cost
Erland L. S. September 24, 2020
Jenna C. J. September 24, 2020
Susie L. N. September 18, 2020
Emily M. B. September 15, 2020
Very friendly and clean just really like the set up and it felt more homelike than other storage places I checked out.
Dennis L. O. September 8, 2020
Cromwill R. C. I. R. August 30, 2020
COOL...Ismael is awesome! From showing then storage space to paper works...everything went flawless.
Wendy L. H. D. August 20, 2020
Everyone was knowledgeable, friendly and helpful. The facility was always clean.
Gwen V. D. August 15, 2020
So far it has been a good experience so far. Thanks.
Maria S. C. August 15, 2020
Ismael (and most of the staff that work there) are *always* tremendously helpful to me. I've been there *many* years, so I've seen the transition through several managers. I *do* not like that there are consistent rent raises, especially during this pandemic, but that is a corporate decision and value that I think needs to be addressed. People are experiencing severe financial problems right now, so I would suggest customers would appreciate a moratorium on your rates. The place is always clean and well-maintained. So far, I've felt safe there working on my space during the pandemic.
Samantha L. P. August 4, 2020
William E. A. August 3, 2020
Very friendly and helpful staff
Robert C. P. July 16, 2020
Very professional, yet friendly and knowledgeable.
Morgan J. B. July 15, 2020
Great experience
Michael A. R. July 14, 2020
Edward J. T. July 9, 2020
Was a great experience. The staff member, I can’t remember his name, was friendly, funny and very informative. All aspects about renting a storage space was explained thoroughly and all questions were answered.
Kathryn E. R. July 7, 2020
Great...only issue problem with elevator...wasn't working... it getting fixed
Kyle D. L. July 6, 2020
Excellent service. Very clean and orderly facility Fair pricing
Robert D. H. July 5, 2020
Janice S. H. B. July 1, 2020
Lisa M. K. June 23, 2020
Excellent and organized.
Jason R. B. June 19, 2020
You guys were very please t and easy to deal with even though my stay was very short Thank you!
Keith A. T. June 18, 2020
Great Ismael and his wife are great
SARDO S. S. June 15, 2020
Paul R. June 13, 2020
The premises are in good shape and that's a plus. I did not like that I was forced to buy a company lock and that I was forced to buy monthly insurance. Both of those things should be my choice.
Struan G. R. June 8, 2020
Robert M. June 4, 2020
Great
Nancy L. June 2, 2020
Faith W. May 28, 2020
David G. P. May 27, 2020
Excellent customer service from Robert. I shared that I had a large object that required a wider hallway and it was provided. The facility is extremely clean.
Jesse H. L. May 27, 2020
The property manager was kind & helpful!
Carl S. G. May 22, 2020
Great staff at your Montrose location. Our first contact was with Ismael Jauregui. He made us feel very welcome. A great guy to have on your team.
Christina M. K. May 7, 2020
Patricia S. P. May 5, 2020
great
Mark G. M. May 2, 2020
Michael A. S. April 25, 2020
Eric S. S. April 21, 2020
Gail M. H. April 5, 2020
It was great. I gave a 5 star review on Yelp right away, Robert made everything easy, & he was very nice & professional & gave me a detailed explanation of the rules & regs. My family has been using your facility for many years.
Nancy Y. K. H. April 1, 2020
Good.
Jorge T. J. March 26, 2020
Pamela J. M. March 18, 2020
Robert C. D. March 17, 2020
Place is clean enough to eat off the floor Your man Robert is great
David J. H. March 16, 2020
Julie M. P. March 10, 2020
Excellent service and clean unit
Juan E. D. March 10, 2020
Robert was awesome!
Michael U. E. March 2, 2020
The clerk was courteous; he answered questions; nothing has gone amiss.
Christine V. February 26, 2020
Michael G. S. February 16, 2020
Great but took a long time
Susan W. A. S. February 7, 2020
It was great Robert was well informed, thorough, and patient. He presented my options and listened to what I needed.
Rene T. G. February 7, 2020
Rosemary G. February 4, 2020
It was great! The on-site manager, Robert was awesome! He was very knowledgeable about the facility, gave me a tour, explained the rental process and safety feature of the location and was very friendly and personable.
Hrair S. January 29, 2020
Kimberly F. B. January 24, 2020
Very helpful staff, great prices.
Nancy Y. K. H. January 22, 2020
Good.
John G. S. January 21, 2020
Koronaios G. January 15, 2020
Roderick M. E. January 12, 2020
Laura S. January 12, 2020
10/10! It was already so stressful moving and they made it very easy and fast!
John V. P. December 17, 2019
Good so far. good guy at desk
John P. M. December 17, 2019
The man who was working the desk was wildly helpful and went above and beyond to make my experience wonderful. Thanks so much.
Brandon D. N. December 17, 2019
It was all good except how long it took for the paperwork to be processed. There's a lot of information that could have been filled out online ahead of time.
Nancy Y. K. H. December 10, 2019
Clean, good.
Diana S. December 5, 2019
Paul R. November 30, 2019
Didn't like the high administrative fee. Liked the accessibility and the cleanliness of the building.
James P. M. November 26, 2019
Terrence M. November 23, 2019
Excellent Customer Service!
Rosemary J. K. November 22, 2019
James H. N. November 15, 2019
Very pleasant and hassle free
Michael S. M. November 14, 2019
Ernesto A. V. November 5, 2019
Adrian C. November 3, 2019
I like the location. The service was great.
Darwin G. M. October 26, 2019
Jerry W. S. October 22, 2019
Arnd F. S. October 10, 2019
Everything has been fantastic! Perfect storage! Thank you!
Diana S. October 9, 2019
I have only had two encounters so far both I was happy with my experience both times. Very professional & knowledgeable staff, well-kept facilities. I am really glad I found the Montrose location.
Phill G. W. October 9, 2019
Although I haven't actually used your service yet, Janet has been very helpful in explaining everything.
Robyn S. P. October 8, 2019
The place is very clean and very well run Ismael the manager is very helpful an right on top of things I have had a good experience with this company
Marco A. T. October 7, 2019
Excellent customer service on discovering my needs on sise needed and reasonable cost!
Arienne E. D. October 6, 2019
Reed B. G. October 3, 2019
verry happy as always
Maria S. C. October 1, 2019
I am a long-time customer (probably a decade), and my experience with the staff there (Neil and Rene in the past, Alan, Mary, and certainly for a while now Ismael)....all have been fantastic. The facility is clean, safe, and the staff is always accommodating and courteous. I have been to other facilities. Please keep doing whatever you are doing and praising your staff. It makes a real difference.
Linda S. K. September 27, 2019
Everything was handled professionally and collegially. Facility meets current needs, although had to do some personal rescheduling due to that recent annual meeting resulting in facility closure.
Lynn V. S. September 25, 2019
Gregory E. M. September 21, 2019
Emma G. September 20, 2019
My experience was very positive. Rep. Ismael was very helpful, professional, and efficient.
Jill B. H. September 20, 2019
Cleo was very helpful! Made my decision to rent with US Storage easy. She & Ismael we’re very friendly. The storage facility is extremely clean as well!
Jennifer R. K. September 19, 2019
Great! Ismael was very professional.
Robert J. A. September 18, 2019
Carol L. B. September 13, 2019
Worked out well. A little confusing since the manager my husband spoke with wasn't there the day I came in with him and the manager he spoke with didn't leave any additional notes regarding our rental terms.
Brian B. September 5, 2019
great
Ara A. September 1, 2019
Ishmael was very knowledgeable, helpful & professional. He asked the right questions and helped me figure out the best space for our need. Ara
Laura M. E. August 27, 2019
Referral
David G. P. August 17, 2019
David M. B. August 13, 2019
Natalie N. M. August 7, 2019
Very friendly and helpful. Easy process to get my storage unit. Thank you
Charlotte K. August 6, 2019
Everyone was very nice and helpful and the site was clean and well maintained
Saro K. K. August 6, 2019
Enoch Y. August 6, 2019
Vardan A. July 10, 2019
Great Service Very Happy with representative
Gregory E. M. June 23, 2019
Excellent
Nora W. June 20, 2019
polite,very helpful
Marshall H. M. June 18, 2019
The manager was very friendly and helpful. Process of signing up was painless.
Yolanda A. P. May 31, 2019
Great experience, property manager friendly, courteous and knowledgeable , the facility is clean and secure and very accessible. I love my new storage place.
Janine B. May 19, 2019
Everyone is very friendly, professional and helpful!
Victor M. M. May 19, 2019
I had a very good experience at your facility. Everyone who works there is very professional.
Mary A. D. April 30, 2019
Great! Your representative, Robert was very helpful!
Danny L. S. J. April 26, 2019
I must say, Ismael and Evelyn are top notch. They deserve a 2 weeks paid vacation. They assisyed me on every level. I am so happy with their dedication to their tenants. Bravo!
Maria G. L. April 2, 2019
I am very pleased with this place.
Robert J. T. February 28, 2019
Robert helped me find the right storage units. He was knowledgeable and had a great attitude. The facilities are clean and secure.
Sammantha T. G. February 27, 2019
Robert was wonderful! So so helpful! Management is wonderful too! I will recommend this place to anyone I know looking for storage. Thank your fabulous team!
Arlene E. S. February 27, 2019
Honestly my favorite storage facility in every way from price to service A+
Jason J. October 27, 2018
Great service
William L. M. September 24, 2018
Courteous staff. Good Location
Linda M. September 20, 2018
Ismael at the Montrose location was very helpful and friendly.
Mieko M. T. August 30, 2018
When I first visited the La Crescenta location to see the unit in person, Gabby and Cleo were very helpful. Cleo ended up finding the unit size I needed at Montrose location. At Montrose location, Ismael was again, very helpful and professional. I was honestly surprised to experience a consistent excellent customer service at these multiple locations.
Wade L. H. August 16, 2018
Excellent experience with David Galan at the Montrose facility. Answered all my questions knowledgeably and spent the time I needed to see various units and make a rental decision. Paperwork was completed efficiently and with full explanation and disclosure.
Pamela M. D. August 16, 2018
Staff very pleasant and accommodating.
Raffi P. August 6, 2018
excellent customer service. love the place
Robert G. H. June 4, 2018
Dave was great.
Ellen S. C. April 20, 2018
Very good!
Robert E. T. April 18, 2018
Good service and clean locker area. The many price increases over the years finally got me to end my locker rental.
John E. V. April 7, 2018
Great
Zena M. G. B. March 15, 2018
The process was very easy, being my first time getting a storage unit.
Andre P. March 8, 2018
I am very satisfied I enjoyed the cleanliness of the storage area and its accessibility.
Roxana P. S. February 26, 2018
My storage unit was located on limited parking only and others whom parked too close, it was very dificult to get to my merchandise and work in my inventoy. 90% of the time I wasted my time & gas. So I move out.
Albert D. K. February 4, 2018
I especially liked Ismail's professionalism, kindness and his great customer service. He's always ready to help. The place is always very clean. The only complaint was the very high amount late payment of $23 charged for being late on a payment for once but this is a company policy issue and has nothing to do with the good employees there. Anyway thank you.
Susan O. C. February 1, 2018
Staff was extremely helpful and accommodating.
Carole J. K. January 27, 2018
I was very pleased with Ismael who knew I was shopping around and I was leaning towards another place. So he kept on trying to accommodate my needs until we found a common ground. It’s really because of his great customer service that I decided to choose this particular location and your business. He is very good at what he does.
Anoushka A. January 9, 2018
Wonderful, quick service. Thank you!
Michael L. January 6, 2018
Help was friendly and knowledgeable.
Eddie V. G. January 5, 2018
Greatest storage facility I've ever used and I've used quite a few different ones this is the way all storage companies should be clean safe affordable great staff awesome place
John W. S. January 2, 2018
Overall facility was well kept up, and employees were helpful. This was actually the 2nd time I had a unit at US Storage. The only reason I no longer have a unit there is because I finally have space to put my things at home.
Evelyn J. P. December 28, 2017
Very good
Reed B. G. December 18, 2017
Fantastic facility is clean employees are extremely friendly and helpful
Oleksandr K. December 4, 2017
The staff are friendly and storage is clean.
Erik A. November 30, 2017
Very helpful staff, and great service.
Joseph E. November 26, 2017
It was a very pleasant experience
Carlos P. November 24, 2017
Not happy about getting a phone call back after leaving several messages. Poor job on returning calls.
Bonnie M. November 21, 2017
Everything was good. Price and Location was right for us.
Jon J. November 21, 2017
Luis was very helpful and we found the perfect spot. My only concern is I have NOT received a copy of our contract.
Robert S. T. November 6, 2017
Convenient easy service. No issues with facility. One area that I was not happy with was the digital signature contracting process. While convenient, it does not allow for a customer to read the contract prior to signing. I was obligated to use the "protection policy" program (and pay for it) without any discussion, notice or disclosure. Didn't feel great about that.
Jason Y. M. November 2, 2017
The US Storage in Montrose is excellent, staff and facility are top notch. I live in the neighborhood and it is nice to have a clean, well maintained facility so close.
Cichon M. J. G. October 25, 2017
Facility is clean and Mary is incredible! Love this place.
Ashley K. September 7, 2017
The attendant was incredibly knowledgeable and helpful to me. Before my movers started to unload into my space, she walked out with me and eyeballed my possessions -suggested a better fitting space for me, showed it to us and had the movers start moving in before we did the paperwork. This saved me a lot of time and also a lot of money. Thank you so much!
Madeleine S. August 29, 2017
Very friendly, helpful and personable staff. The place was clean and very accessible
Ann E. K. August 21, 2017
Profession and very helpful.
Ronald P. R. August 17, 2017
Very well run facility.
Jason Y. M. August 10, 2017
I have used US Storage before and this time Mary Hernandez was there. She was fantastic and attentive my needs to get storage. Processing the paperwork is effortless with the web based signatures and emailing receipts is very convenient. But it was not just the technology, having Mary there assisting and answering questions really made the experience pleasant. She is a real professional and a credit to your organization. Thank You.
Robert H. H. July 29, 2017
Most helpful and pleasant to deal with
Thomas C. P. July 29, 2017
I had a great experience renting at this facility! Staff were friendly and facility is secure and clean.
Patricia G. July 28, 2017
Friendly and professional service, helpful, knowledgeable staff.
Ronald P. R. July 6, 2017
I like the security, cleanliness and overall ease of using the facility.
Maria D. L. H. July 5, 2017
Im very happy and satisfied about the customer service esp by Ismael. He's very helpful, knowledgable and very nice person. I will definitely recommend US storage to family and friends
Jacqueline R. B. July 5, 2017
I have had the best experience thus far. Ishmael went out of his way to be very helpful, and stay after for my movers to finish their job. I would definitely recommend this storage.
Kimberly W. B. July 5, 2017
Mary was very friendly and helpful on the phone as well as on move in day. It was a pleasant experience and I would recommend this facility to anyone looking for storage.
Robert T. June 24, 2017
Everyone at the storage center is very friendly and very helpful.
Steve T. May 20, 2017
Very good
Kirk M. C. May 20, 2017
Very professional
Cathryn R. C. May 9, 2017
Positive. Mary is kind and responsive.
Evelyn J. P. May 8, 2017
Good
Masis B. May 5, 2017
The representative that was helping me was wonderful. Great customer service!
Daniel P. G. April 16, 2017
So far so good
Reed B. G. April 6, 2017
I switch storage units from an outdoor one a couple miles away to this one because of its clean Pleasant environment and it's friendly staff the staff has been very helpful have extremely nice and pleasant to interact with I now look forward to going to my storage unit.
Laura A. S. March 21, 2017
The clerk was very helpful. The process of renting was easy.
Eric S. S. February 24, 2017
Great!
Frank L. K. February 20, 2017
Good, will use again
Bertha A. S. February 9, 2017
Mary made it very easy for me and was very nice and friendly.clean facility and easy to get to.
Linda A. M. February 5, 2017
Mary Hernandez was super helpful, patient and kind. Good explanations. The location has excellent lighting and is very clean. Access is easy with a great elevator and very good rolling carts to help you get stuff up the elevator. Even as a single woman going alone, I felt very comfortable at the location. Thanks!
Carmen V. S. February 3, 2017
I am very satisfied with us storage.y Mary has always been very helpful and courteous to me. as well with other clients who are there while I am there. thank you Carmen stark
Terry J. R. January 22, 2017
Really good employees and customer service. Mary and Ishmael are great, helpful and courteous.
Albert H. January 12, 2017
Great
Marijane C. H. January 2, 2017
very helpful and pleasant
CAMNER K. S. December 21, 2016
The experience was warm and welcome. Thanks so much!! We love the idea of supporting a local place and were rewarded! Mary was extremely helpful. I'd say we'd send anyone looking around town for storage your way. No doubt!! Also, the movers Mary recommend were top notch. Thanks again!
WALTON R. L. December 21, 2016
I am a returning customer and very satisfied with the Montrose location.
TERRY K. D. December 14, 2016
Great! Thanks :)
GRIMALDI J. L. December 11, 2016
A great experience. Polite, professional, and very competent. Mary was excellent!! Also the facility was amazingly clean!
Short D. December 9, 2016
Just started renting a month ago, good so far.
Pondello G. December 9, 2016
The staff is very helpful and informative and acquiring a storage unit there was simple and easy.
ARELLANO I. R. December 6, 2016
This place is wonderful Mary is very professional she helped me with everything I need it
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