Rent or Hold Your Storage Unit in Minutes.
Long Beach Self Storage Units
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About This Location
Office Hours
- Mon 9:00am - 6:00pm
- Tue 9:00am - 6:00pm
- Wed 9:00am - 6:00pm
- Thu 9:00am - 6:00pm
- Fri 9:00am - 6:00pm
- Sat 9:00am - 6:00pm
- Sun 10:00am - 5:00pm
Gate Access Hours
- Mon 7:00am - 7:00pm
- Tue 7:00am - 7:00pm
- Wed 7:00am - 7:00pm
- Thu 7:00am - 7:00pm
- Fri 7:00am - 7:00pm
- Sat 7:00am - 7:00pm
- Sun 7:00am - 7:00pm
Features and Amenities
-
Free Move-In Truck -
Drive Up Access -
Electronic Gated Access -
Video Recording -
Employee(s) Speak Spanish -
Kure It Certified Location
Facility Description
We are dedicated to providing the best self storage service for you in Long Beach. That’s why we offer all ground level units with easy drive-up access for your moving truck. To make things even more convenient, we also have a 16-foot box truck with a ramp and dolly that’s free for you to use during the move. You can choose your ideal unit from a personal 3x3 locker to a 20x20 warehouse.
We maintain 24-hour video recording and keypad-controlled gate access. Come by today and find out why everyone is choosing US Storage Centers in Long Beach for their self storage needs.
Easy Rental Options
Rent your storage unit online or over the phone for a quick move in.
Not ready to rent? No worries! Reserve your unit now to lock in today’s special discount.
- Month-to-month rentals
- No credit card required for reservations
- No deposit required
Conveniently Located
Our facility is easy to find in between the 91 and 710 Freeway and Artesia Boulevard. Any local will agree that we are in a great location for your self storage needs in Long Beach. You can find us across from Jordan High School and near Carl’s Jr. and Mobile Station, just off of Atlantic Avenue. Stop by and say hello today.
Languages Spoken by Managers
Fluent in English and Spanish
Forms of Payment
It’s easy to pay your bill! We accept cash, checks, money orders, Visa, and MasterCard. You can also pay online through our client login.
Professionally Managed
We understand how tiring and difficult a big move can be. Even a smaller move brings its share of stress. Our managers work to make the process as easy as possible, offering packing tips, a free moving truck, and friendly faces. Ask any of our clients, past or present, and they’ll tell you about the wonderful staff and personal service they received with US Storage Centers. Many of our new rentals are return tenants or referrals—it’s our customer care that keeps clients coming back year after year. Whether you’re moving from the other side of the street or the other side of the world, we will provide you with the best self storage experience available in Long Beach.
The Community
Long Beach is a lovely city that lives up to the famous Southern California image of warm weather and beautiful beaches. Beach bums from around the world love to visit our city for the sand, surf, and sun. We also boast one of the largest shipping ports in the world, a famous attraction for many visitors.
Besides enjoying the beach, Long Beach residents can also explore the artistic side of the city. We offer creative presentations of every kind from concerts to stage plays to art shows and more. You can find a show nearly every night of the week with all of the entertainment venues dotting the city.
Words don’t quite do our city justice. You’ll want to come experience Long Beach for yourself. Plan your visit, and get ready for a fun- and sun-filled day.
Facility Products
We offer boxes (sized small - x-large). We also have wardrobe boxes, packing tape, tape dispensers, mattress covers, bubble wrap, picture moving kits, disc locks, and brass padlocks.
Customer Reviews
The two ladies that worked on Friday, November 1st were very pleasant and they helped me out so much. It is much appreciated.
It was fast and easy
It was great!! The staff is the best.
I like.
To go over there because it's a lot cleaner. The employers were very nice. They showed me my storage. It was clean and it's also closer to what I'm staying at.
I would seriously think it over when recommending anyone to use US storage services.Considering all the homeless people hanging around their facility,it’s just a matter of moment before something happens and someone get hurt or something comes up missing. Although the staff are really nice
US Storage Centers
October 29, 2024
Hello Eddie, thank you for sharing your feedback about your experience at our Long Beach facility. We apologize for the concerns you’ve raised, and we understand how this situation may have caused discomfort. We appreciate your kind words about our staff, and we value your feedback as it helps us work towards improving our services. Please email us at [email protected] with more details, and a manager will follow up with you directly.
The place is excellent
Clean any problems
Stephanie is excellent great person
Very nice. Welcoming.
Very confident now
Very happy with the service employees are very helpful and I wish to stay there for a long time already thank you.& special thanks to Tiffany
Very comfortable very kind of you
Great
When I showed up no one was there at the time you are supposed to be open. My gate code was not working. I called could not get an answer. I go back the next day there was a sign on the door that they were closed. My gate code still does not work. It took a little over a week for me to be able to get my access code sorted out. Everyone kept bouncing me around rather then fixing the problem.
US Storage Centers
August 22, 2024
Hello Myisha, thank you for reviewing our Long Beach facility. We apologize for the inconvenience you encountered with accessing your unit and the difficulty in getting the issue resolved. We understand how frustrating it can be when problems like this arise, and we’re sorry to hear about the delay in sorting out your access code. We appreciate your patience, and we would like to connect further. At your earliest convenience, please email your best contact information to [email protected], and a manager will reach out to you.
Excelente servicio
Staff was very helpful. However, what appeared to be a homeless man sleeping within the facility grounds near my unit was off putting and had me questioning the level of security at this place. I have a picture should one be needed.
Good
Comment was already made about the excellent service I received through the years especially in recent times feel very well and very confident about the service here very caring and very respectful
Not too bad
It was good. The young lady was very helpful, professional and kind
Good morning staff, starting our first visit customer service was excellent, on our second visit no one was in the office we had to wait 20 minutes, a young lady came she signed us up, the gate code she gave us did not work when we went back to the office no one was there, it was very frustrating, we have used your services a few times in the past and we are very happy with you, thank you public storage for being there when we needed you, sincerely Elsie Dominguez
My overall experience has been good.
Great service! Very helpful and great communication.
I love it all your personal are very kind I'm very happy here with us storage
It was a wonderful experience. They were very considerate & helpful to my needs. It was wonderful positive experience. I love the prices and discounts. It truly was the best experience I’ve ever had. I thank you so much throughout the trauma I e been through.
Great experience thank you
Very Good
Great
Everything was great
Is very good customer service kills
Very good
Good
Fantastic 💯
Not light in the space,
Good service
Satisfied
Great experience with somebody on desk and being helped every time i wanted to. At the end i like the experience from here. Thanks
My experience with US Storage Center, so far is a great experience. The people are nice and pleasant and help you right away.
The service was exceptional and everyone was helpful & professional
My First Time So Far So Good
Great
10/10 recommend 💕
I don't have time to use as a reference point. I did have some difficulty renting my unit on Monday (I did an online reservation and after I completed the payment screen I accidentally closed out of the window before I could electronically sign the lease document).
This created a problem because neither the on-site manager nor the customer service Call Center could find me in the system.
After a total of 3 visits to the facility and 3 phone calls, someone was finally able to send a link to my email for me to sign the documents and move in.
Cindy and Liz were very helpful and patient with me when it came to getting me a storage.. They made it a fast easy process.. Thank you ladies I really appreciate ur customer service .. Keep up the good work ..
Exelent
My experience with the front ofc staff on Atlantic near Artesia in North Long Bch was incredibly awesome. Tiffany knows her stuff and always appears to look out for the best deal she could offer me. This was my 2nd time doing business with the front ofc and let me tell you Tiffany and Liz were both so pleasant doing business with. I love caring people working with the public it really means a lot to me and because of Tiffany and her team I will continue to do business at US Storage, but I would follow her as well.. we had to upgrade to a larger space and Tiffany had shown us 4 different ones and when we returned later that day we were able to transfer all in one day.. Liz had her back 100%. Thank you girls for being so dog gone awesome..I feel like taking them flowers right now, but will get to it soon..ooh and by the way, Tiffany will remember your name your face and make doing business a personal affair with doing the best to meet your needs..AMAZING CUSTOMER SERVICE!!
My experience was great! We had set the unit up online and within the same hour or so we received a call to help us settle everything over the phone, and we were told to head over when we’re ready! When we arrived to the facility the employee there was very friendly and helpful she explained everything from billing, hours, and how to get around the area. I was very nervous as it was my first time looking for a storage unit but they make the process easy.
Very well satisfied with Tiffani Ross’s level of customer service. She has made our experience well beyond welcoming.
Stefanny is great person
Good attention
Good prices
I’m recommending
You were friendly, professional and very helpful. The young woman explained everything with confidence and patience. I have already told several friends about how reasonably priced and clean everything was.
It was my first time using a storage unit and the manager there was really nice and helpful, professional customer service skills.
The experience was quite lovely, Tiffani Ross was very helpful with all the questions I had and I really appreciate her help
Great the lady's in front were awesome.
Tiffani was exceptional help with her service. She was thorough and made my love very easy after losing my mother to cancer. She was very understanding and passionate. Thank you again Tiffani.
The best storage with beautiful and amazing staffs. Very professional.
all the staff members are extra nice and knowledgeable . i like how the place is kept up . it feels safe and clean. .
It was a pleasant experience. The young lady that helped me she explain everything to me, the companies policy and procedures rules and regulations. and she had great customer service.
Easy and courteous
It hasn't even been a month yet since I been with you guys but so far so good I can't really tell you anything else because I haven't been with you long yet
Great, easy process
From the call center to the Ofc Mgr Tiffany to her Assist Erin and even the person making the follow up calls I received excellent customer service from them all..the facility was clean and the space we rented was clean as well..very happy with the services rendered.
the best
Excelente servicio.
The lady that helped me was really nice and explained how everything works around there she was very helpful.
Thank you
Nice personal
Clean area, security,
Your Representative Tiffany was very helpful. She was informative when I called and when I arrived the get my storage unit. She is thourough and her smile makes people fell comfortable. She is very present looking directly at customers with a smile.
it was easy very pleasant. The facility manager, Tiffany, was very nice and knowledgeable
It was alright, because they had the system down. it took a while for them to are storage but the woman was real cool and nice .
Erin love made me feel comfortable and welcome. I appreciate her help and effort to help me find what fit my needs .
I greatly appreciate the help I received from Tiffani customer service was excellent it was a pleasure
Absolutely wonderful experience with the facility at 6655 Atlantic Ave., Long Beach, CA. Tiffani and Erin went above and beyond to make sure I got the best service possible.
The ladies on the front desk they very nice
Very good the rep at the storage facility was very helpful .thank you
My experience with U.S. Storage Centers felt very welcomed and secure. Erin Love was very helpful and knowledgeable about the storage available and made it easy to understand and complete the process with no hesitation. Thank you!
My experience with Tiffany was great. She was very professional, helpful, polite, patient, courtesy, respectful, and more. She saved me a lot of time and money. I got things done in a timely manner. If anyone needs a storage, I would recommend this company. Thanks very much, Lance McGee 👍
9
Great!
Bien
Denise is wonderful & helpful
We love
I really like the management and the process to rent was so fast and easy
I like them alot very nice staff
Great! I just wish you stayed open later.
Easy and smooth. Great helpful staff
MARTIN WAS A BIG HELP WHEN MY PARTNER AND I WENT TO GET A STORAGE FOR OUR STUFF. FAST AND EASY.
Great experience just like the last 2 times. I always choose US Storage for my storage needs. I appreciate the Great Customer Service and clean facility.
Satisfied
I agree 👍
Good service, friendly staff 👍 😀
Nice
Wood
Erin and Martin were very helpful and friendly... i will highly recommend this storage facility to my friends and family...
Quick and easy & we’ll definitely recommend to family and friend when ever in the need of a storage (:
Great
I really Like that it’s clean … I do not like that we can not use the restroom, I had to stop what I was doing to drive around to find a restroom to pee
Great loved it Martin is a Wonderful help
Good
Loved it
Very satisfied for service received from your manager and staff. Thank you.
Sorry about that I meant to say the lovely Erin Love
The assistant
Great positive energy and very helpful
good
Excellent service by Erin
I loved the customer service,she was so nice and helpful,thanks to Erin i went with us storage
It was perfect for what I needed and Martin was extremely helpful. Highly recommended!
Great! We had a great experience with customer support. Friendly, courteous, and quick!!! She explained everything thoroughly.
Very good
Martin was so helpful and great customer service
Very professional customer service.
Great service , good customer service atention, clean place
We are thrilled to be able to have our items stored safely and with such professional service from the staff.
Excelente servicio
Great
Great and easy process
It was a nice experience
rental experience with this location before was an exceptional experience so we chose to use them again as needed. Professional, kind, and very experienced staff. An affordable and trusted location that we are pleased to be working with as a return customer.
Been with y'all for a few years and injoyed every min of it And planing to stay a few more years the staff is great I could not ask for anyone better they get the job done no matter what it is if any of my friends need a storage ours is the one we beat every one eles it's just lots of love
Great, very helpfull staff.
Thank you.
Nos atendieron muy bien muy amable con nosotros para esplicarnos rápido
Martin the person in charge at the Long Beach CA storages was really helpful with showing us different storage units to fit our needs.
Bes servicio
Well informed polite and professional attitude king and friendly thank you
My experience was so good the first time I used this location 6 years ago that I chose to return again. The professional knowledgeable and kind employees are the heart of this business. After the tragic loss of the previous manager, whose work ethic was phenomenal, the staff has shown the same care and carried on the legacy. I had rented online which was an ok experience ( definitely some bugs in the system) because I had an emergency and needed something overnight. The staff helped me get what I needed and was so patient with me through the whole process of buying locks, boxes and being able to use the free rental truck made all the difference. The care and concern and professional attention is why I chose to return to this location. I hope you commend Martin and Sarah as they do go above and beyond to make sure that I got what I needed.
very friendly , helpful with all cuestión help very fast
I actually love having to have my personal things with you guys I feel like they are super safe with you guys I would totally recommend it to anyone.
I just started but so far so good
Your representative Martin was very clear and helpful as he described what size units were available and he was very patient with me. I was very impressed by the extent of his knowledge and courtesy!
Martin was amazing very helpful explained everything to the T..I highly recommend visiting this facility..you will not be disappointed,,High Five,,
Muy buena..excelente trato y amabilidad..
Me atendió Martin.
Great ! Martin got me in and set up within a few minutes .. I live close so having a place like this is very valuable to me at the moment ..
It’s a good location and they have it well secured and managed .. Happy with my decision so far
David
Excellent customer service both over the phone and at the facility. I was overwhelmed and likely impatient, the call center representative was patient and helped with rental lease. Ana, a representative at the facility, completed the process and was very helpful. I left feeling reassured that my storage needs were covered. Thank you US Storage Long Beach
"Mr. Martin was quite professional and was very knowledgeable about the facility. I visited 6 different storage locations and finally decided on the Long Beach site of US Storage. My storage needs were very specific; kudos to the managers at the Vernon and Commerce Facilities - Alin and Cindy. At the end of the day our organization was completely satisfied with our total experience with US Storage centers."
1) I was sent a reminder message about my appointment.
2) I was greeted with professionalism, good energy, and positive vibe.
3) Martin and Ana were very helpful and patient.
4) I am very satisfied with the service offered to me.
Diana is very friendly and helpful. She is a Rockstar 🤘🏼
The lady who helped me was Very Helpful & respectful ! Thank you
Great customer service. Very nice and friendly. Had an excellent experience
Great experience
Feliz
Very happy and satisfied with my storage
I/We were pleased with the courtesy received from the site office representative.
Very happy, the young lady that helped me was very kind, professional & helpful.
I felt very good. Good customer service by the young lady behind the counter.
Great experience , Martin is the best.
Martín is an amazing person and was able to help pick out the perfect storage for me.
Very good customer service also fast process.
Great
The guy was nice and very help to me just need little more help cause lot come pay bill only one person help people
Very nice
It was wonderful thank you. It always helps having knowledgeable people there to help your process. Thanks Martin!
Great service and awsome staff. Highly recommend this Facility. I bought a auction storage and BECAME A NEW RENTAL CUSTOMER...
Martin, the Manager and Ana, the Customer Service Representative - these two are AMAZING. They helped me until I was satisfied with in search of my new unit.
Ana is the most wonderful lady you have on board very good customer service,she does all it takes to make sure your needs as customer are taken care of. Thanks for the good work
Great!
I was unsure of the unit size I was looking for, but Ana was very helpful in showing me the different options she had to accommodate my needs, I am very thankful for her and co-worker Martin, they were both very nice and helpful.
Great. Wonderful.
I had a great experience. Very friendly staff.
Great, Martin was excellent in explaining how everything works
Good. Very helpful and was able to get my storage that same day. Thanks again.
Wow! It was great!! I went in with my boyfriend and we're helped by MARTIN. We had many questions about different options and he really helped us out, showed us different units and made it easy to get settled.
Satisfied
I like it it nice and it help a lot
I was very pleased with the friendliness of the staff Ana and Martin. They were very helpful.
Una atención agradable y rápida de parte de Martín que fue quien me ayudó, creo todos son iguales. Gracias
I’m very satisfied with the great deal I got very friendly staff definitely recommend this location thank you guys
GREAT! GREAT GREAT
It was great. Customer service was very welcoming and informative.
It was a pleasant experience, service friendly, facility clean and pricing competitive,
Martin was very slow other customers were complaining about him
Muy amables y me explicó pasó a paso muy buen servicio
Great, the onsite manager was patient, pleasant as well as helpful.
So far so good
Very friendly
Very good people who work there they are so gently
I have been a long time client of US Storage - Long Beach on Atlantic Ave.
Always a pleasure to see everyone working there because of their professionalism.
Very positive! The gal at the front desk was very pleasant, polite, and professional! She took time to explain everything clearly and was kind enough to show us a unit before we decided which size to choose.
I was well taken care of. I understood every aspect of the unit and the employee Anna help me through everything thanks for everything
wonderful
Have a good experience on this storage I will recommending to all my friends About this storage help me a lot to get the right spot I need and they do a good service
I'm very satisfied & appreciate the great customer service.
it's very safe reliable I like it and if I would recommend it
The receptionist was very kind and helpful through the things that I needed. She was very professional and able to give me the right size storage that I need.
Best Customer service I recommended this company to a friend well done maintained, I have a good experience using US Storage!
Good personal.. Excellent service
Clean areas
Very good.
He was very helpful and understanding, And he also worked wit us to make sure we found the rite storage to fit our belongings.
Great
Good
Lavon was great and handle the transaction promptly
First month 1/2 off is a great way to hook new customers,
Plus your people that you have at the branch I go to are so damn friendly, if anything I would stay even if there was a better deal elsewhere because they are so friendly, .
Great
Good
It was very good the works were very friendly and helpful and very professional would definitely recommend other people to that facility
Wonderful everyone very nice
Beautiful customer service 🙏
Excellent & efficient service! Fair prices, clean & safe facility. Easy access to freeways- I feel lucky to have found this self storage place. Thank you so much.
Very good
Very nice and polite, would you them again
Everyone is nice and helpful
Anna was very professional and most helpful. It was perfect except for the underestimating of the size of the unit but for one dollar more, I just got a larger unit
It was friendly every helpful loved customer service
Very nice people and very helpful
I really appreciate the professionalism of the property manager, Lavonne. She is always very helpful.
Great Service! Both The Manager and The Staff Are Very Friendly And Kind. Very Clean Facility. Very Affordable Prices Depending The Size You Need. They Also Sell Drinks in Case You Are Thirsty of Loading/Unloading etc..
-Noe
Very courteous and I really appreciate being able to use the truck to help me get started. Thank you.
She did a good work with me tanks
It was great. Your staff was friendly, very helpful and did it all with a smile on her face.
I love this place they are the best staff is so nice and willing to help you out to get the best storage unit for you I have nothing negative to say about it just know every time that I have moved I have came to this storage place and would not change
The person who helped with the storage very nice
I feel very good. The customer service is excellent.
Lavonne was great!! Greeted us with kindness, answer all or question clearly, and was very helpful. We will recommend people to this storage.
Great service and the staff is super friendly and polite
I am so comfortable at the storage this torch has been part of my life for a long time but I feel good when I come when I leave I think I'm very I feel important here and I thank you for the service and for the service of these individuals Lavon I've been knowing her since she started working there and I I always tell people about this storage it's nice I love the color is comfortable to clean I appreciate the company I appreciate the Vaughn and her staff
Very good thanks
so far so good, never had a problem very happy with your service
Awesome service. From start to finish the manager Lavonne made me feel like a friend rather than just a client. Will definitely recommend this storage place to others
Service commendable they are good people, less favorable was the fact that the Truck gas spout was faulty I could not fill tank to original 1/2 Full I went less than 5 miles but when I went to Gas Station the Pump kept cutting off as if it was full because Truck gas line was faulty, The Office was still nice, Free Truck is Good, but problem with Truck was frustration after hard work moving
very good actually I found
this nice storage just right when I was totally in need, the place was perfect
for all the stuff I had and for their good service and kindness, Thankyou all.
The receptionist is awesome explains detailed and friendly!
Great customer service. Very helpful.
As soon as I came in to rent a storage unit, the workers were very polite and knowledgeable. They helped me find the right size storage for my needs and explained everything I needed to know so thoroughly. I give them a 10+ for the the experience and the cleanliness of the storage units.
great, your place is nice, I was looking for a little storage with good gate access and close to my place and I finally found it.I feel my stuff is secured and I also got a very good fee discount,even do I may just going to need it for a few months. I appreciate your service thanks.
The staff is friendly and helpful. I can't mmake a judgement ccall on the facility itself, as I've only been there for about a week, but so far, so good.
All the employees and manager at Ready Storage in Long Beach have been great. I am very happy with my experience there so far.
Awesome! Leslie was such a great help! She answered all my questions and got me all set up! :D
Great experience. The woman who helped me get situated was friendly and funny. The whole process was very quick. Would definitely recommend to anybody that I know
We visit get storage the name called Leslie so help full I am so happy with her .
My experience was great! The 2 girl's working were very helpful.
Good prices, good people. Everything was straightforward.
Straightforward terms. everything explained. they held my reservation and helped me with keeping the move in very easy.
It's a no frills but well maintained and orderly storage center.
Great customer service. Helped me upgrade my unit on the same day as our move-in. Jose was extremely friendly and efficient in getting us what we needed.
My experience was great with Anna, but I noticed the store manager was talking to another customer and she was belligerent and rude to that customer over not putting gas in the rental truck. I hope she don’t talk like that all the time.
I loved the experience, great staff, great environment positive atmosphere and energy
The women in the office are great, very nice and the storage was clean I also like everything about US storage centers because everything is clean
The Staff was very professional and nice! Thanks for a pleasant experience
Everyone there was amazing
it was fine.
Your store at Atlantic Ave. Long Beach is great. I've rented there 4 times. It's the first one I think of when I need storage.
Great!
I am very ha5.
Satisfied
Being here makes me feel like I'm at home.
I felt good about it, seeing that I had a family member to rent from you guys also. And she gave you a thumb up. And so did I.
Nice and clean.
Great service and made it super simple
That was way way better than public storage
Great Staff with Great Customer Service. Ladies at the receptionist station continue to make everyone feel welcome!
Very good, really good place to keep stuff stored. Private area and at a very affordable price. Very good service the staff, definitely going back very soon.
great service from the ladies that work there!!! they help you out a lot.
The staff in office were absolutely wonderful. Amazingly friendly and extremely helpful
I was certainly treated with respect and as a customer given every opportunity that was available to customers. Everyone was friendly with a smile, and all ways helpful! I would recommend your services to anyone I know. Thank You!
Very friendly and knowledgeable staff.
very good services, the best staff, friendly.
The groundskeeper was very friendly, and gave me a tour of the entire facility.
Very helpful
Absolutely excellent staff, friendly and helpful. The facility is well maintained, a clean and safe place to store your items. They replaced all the doors with lighter ones, easy to open. Good communication, they always let you know of any changes. I have rented a space there for many years and they are very reliable. I would not hesitate to recommend them.
We only used US Storage for a month while we waited for our house to be ready - they were GREAT. Greeted with a smile when we checked in. Lost our card with the gate code and they were quick to assist. If/when I have storage needs in the future, we will likely go back to them.
Very happy well help..
I deal with a lot of storage facilities as I buy storage auctions and Cindy and crew were the best!
Good and very patient with the employee on the office and she did a excellent job on your handling the customer service
Very satisfied
Actually the same way i always feel when i do any type of business with cyndy and lavonne they go out of thier way to make all of thier customers that iv seen happy without the confusion i have experienced at other dtorage facilities
All ways a great 👍 experience
She was wonderful! Very Friendly!
Very clean and safe
It's great that's why I'm back
Great! The lady who helped me was professional and got us into a unit quickly. The unit was had originally reserved had been released for some reason, but she was able to accommodate us. Very happy!
I was very happy with the service and the friendliness of the workers. Great people
Good Great.
Great thanks for your service
It was a great experience, excellent customer service, and very polite and helpful employee.
Our rep, Cindy Perez, was extremely friendly, fun to be around and very professional. She was working alone at the desk but she was able to juggle 2-3 customers by herself.
I am concerned, however, that there aren't enough reps at the front desk and if someone is away on the tour with a new customer, the existing customers will have to wait for them to get back. I hope you will consider increasing staff so the front desk is not left vacant.
As far as the business, I wish the hours to go into the units were later as we will be moving from a 2218 Sq Ft house, of over 50 years, in the evening and your closing time of 7:00 pm does not allow us enough time to complete. Please consider extending access to at least 9 pm
Overall positive experience thanks to Cindy.
They were very helpful..made sure my needs were meet..curtious an very polite..i would recommend a friend
Yvonne is great. She helps you and gives great customer service . She treated us like family and helped us until the last minute right before they closed (:
It was great and very good service
Great service
1200
It was great. Lavonne was very friendly and very helpful. Answered all our questions and didn't make us feel rushed or unwanted! Thank you!!
I was very impressed how much this company helped we move into their storage unit, I also think their rates are more than reasonable and they even pro-rated my rate due to the almost end of the month. They even allowed family members to help me move for a fee and the truck. I plan to be with this company for a while.
Thanks you guys so very much. LOL Marge.
Great very nice I really appreciate everything so far thank you guys so much..
They were very nice customer service was excellent answered all my questions gave me a tour of the unit before I rented Loved That I would recommend my friends and family if they needed storage space keep up the good work and your excellent friendly customer service Thanks
The young lady in the office is very professional and helpful. She is fast and efficient. Great customer service.
Very personable and professional!
Great!!
All of my questions where answer and great customer service. Cindy thanks for your help..now I have a reason to send friends with you...at us storage centers.
Amazing friendly staff! And always helpful!!
It was good. I was shown a unit had a concern about it and they then showed me another unit that that was more to my liking. Cindy was very helpful and very friendly great customer service from her
Great customer service!
lavonne was the best
Staff was excellent. Very helpful and friendly.
I'm a returning customer. That in itself shows that I'm happy to do business with US Storage again. Units are clean, safe and secured. Employees are beyond great. Friendly, easy to work with and there is always a smile.
The staff was super friendly and helpful.
Professional and very kind
Everyone I worked with or spoke to was awesome!!!
Awesome
Thankful for the two lovely ladies that work there
Muy bien
Good
The staff members are friendly and quickly address any concerns that I bring to their attention. I have no complaints, just compliments.
I LIKED,I RECOMMEND TO MY FRIEND'S.
Great clean and very friendly staff. I feel very comfortable having my stuff stored here!
The experience was amazing! The staff really cares and does their best to help you have the best experience. Cindy at the Long Beach location really came through for us and made our moving process so much easier.
Give credits to cindy who help us with everything
Very nice easy and smooth. The girl at the desk was on top of her game
The ladies are wonderful.
Great friendly service I'm treated like family,I always feel that they are helping me to take care of myself in hard times,kind words and smiles they have.
EXCELLANT !!!
very good ... nice and supportive staff
Very friendly and polite. Great service
very nice staff, when you need help they are willing, very helpful.
Everyone was very nice I was very happy .
Staff was friendly and informative. Place looks well-kept and hope to have a good experience while storaging!
Very professional yet comfortable
No pressure.id recommend to all
Great
Very good ! Great employees and clean facility
Cindy was amazing.. Its like she could read my mind. Without me having to ask, she took alot of factors into consideration.Such as I am a young woman moving alone, and she immediately offered me a unit closer to the entrance. She was absolutely great. Im known for being a very impatient person, but whenever there was a wait, Cindy communicated her process and stayed practically engaged with everyone while focusing her attention on the customer in from of her. Couldn't ask for better service.
The employees and sister companies in Long beach saved us money, outstanding customer service, please come to this business, award winning company that has Our vote
I was very much pleased with quality of customer service I received
Cindy was great I appreciated her professionalism and I also felt she put us first before the next customer, meaning while attending to us she made it clear to the rest of the other customers that she would be with them soon. She also was patient when the computer took longer to process by offering us some laughter and a great smile.
The workers were friendly and so helpful. Especially for a new tenants Cindy reallly made me welcomed on the premises. She showed me on the lot. Thank you Cindy(long beach location)
This place had a best service, special Cindy Perez , she is the best staff 👍👍👍
CINDY made it easy... appreciated the free truck use.. thanks much
Location Info
6655 Atlantic Avenue
Long Beach, CA 90805
(562) 219-3835
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