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Laguna Niguel Self Storage Units
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Select a Unit Below
About This Location
Office Hours
- Mon 9:00am - 6:00pm
- Tue 9:00am - 6:00pm
- Wed 9:00am - 6:00pm
- Thu 9:00am - 6:00pm
- Fri 9:00am - 6:00pm
- Sat 9:00am - 6:00pm
- Sun 10:00am - 5:00pm
Gate Access Hours
- Mon 5:00am - 9:00pm
- Tue 5:00am - 9:00pm
- Wed 5:00am - 9:00pm
- Thu 5:00am - 9:00pm
- Fri 5:00am - 9:00pm
- Sat 5:00am - 9:00pm
- Sun 5:00am - 9:00pm
Features and Amenities
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Free Move-In Truck -
Drive Up Access -
Climate Control -
Passenger Elevators -
Electronic Gated Access -
Video Recording -
Moving Carts -
Alarmed Unit -
Kure It Certified Location
Facility Description
Many of our customers are using self storage for the first time, and they aren’t sure what size storage unit they need for their items. Our managers at our Laguna Niguel, California location completely understand this concern, and that’s why they like to take people on tours of the facility so they can visually compare unit sizes.
One of the biggest benefits of these tours is that our friendly and professional managers are able to ask you a couple of questions about what you need to store, and from there they can show you the unit that would be right for your needs. Another concern is that people aren’t sure how best to use the space they’re renting, and our manager’s here have over a decade of experience in storage and a ton of advice on how to properly pack your items into the unit.
A lot of folks comment that they’re surprised by how clean the units are, and that’s just one of the many benefits of taking a tour and talking to our expert managers. Our knowledgeable and friendly team is the best in the industry, and they’re eager to help with all your storage and moving needs.
Storage Units
We take great pride in our storage units which range in size from 5’ x 5’—for personal belongings, boxes and stackable items—to 20’ x 35’ for a house full of furniture or your business inventory. Ceilings in units are generally at least 8’ to 10’ high, and are up to 15’ high in select units. Large units (over 10’ x 12’) are supplied with timer lights inside the unit. The hallways are over 5’ wide throughout the property, and they include motion detected lighting for your convenience.
All the units have an easy roll-up door with a mix of drive-up style, indoor standard, and indoor temperature controlled. There are large elevators and flatbed carts available in the two convenient loading dock areas to make your move as smooth and easy as possible.
We also offer a free move-in truck. Please call and reserve days in advance to receive the desired day to use the truck.
There is a gated entry with a unique special access code for each tenant. Our units are individually alarmed, and they use a special cylinder lock. 24-hour digital video recorders are in place, and after-hours motion detecting perimeter beams are additional features of our storage facility.
Conveniently located at the north end of Camino Capistrano Road, customers can get to us from Interstate 5 via the Avery Parkway exit. From there you head north on Camino Capistrano Road all the way to the end. People can also enter Camino Capistrano Rd. from Paseo De Colinas.
Our three story modern cement and steel building can be seen from the 5 freeway. The building is highly visible and well lit with large signage.
We are a few buildings north of the famous Mugs Away Saloon and just up the same side of the street from Allen Cadillac (there since 1948)!
Many of our customers live in the surrounding communities of Dana Point, Mission Viejo, San Juan Capistrano, Laguna Hills, Rancho Santa Margarita, San Clemente, Laguna Beach, Ladera Ranch, and Aliso Viejo.
Easy Rental Options
Rent your storage unit online or over the phone for a quick move in.
Not ready to rent? No worries! Reserve your unit now to lock in today’s special discount.
- Month-to-month rentals
- No credit card required for reservations
- No deposit required
Boat Storage
Boats can be stored inside a storage unit depending on the boat height and width.
The Community
Being a beach community, there is always something fun in the sun to do. Laguna Niguel is famous for representing Orange County at its finest including creative, friendly people, lovely houses and many amenities.
Local attractions include the historical Mission San Juan Capistrano, Saddleback College, The Shops at Mission Viejo, Lake Mission Viejo, Laguna Niguel Regional Park, beautiful Dana Point Harbor and Laguna Beach.
Our managers are area specialists who excel in their craft! They’re knowledgeable, professional and eager to listen to the customer, so they can meet their individual storage needs.
Additional Services
• On-Site “Charity Storage” where gently used items can be donated. Proceeds go to local and national charities.
Moving Supplies
• Storage Bags • File Boxes • Mirror Boxes • Wardrobe Boxes• Small-XLarge Sized Boxes• Dish Pack Kit • Bubble Pouches• Bubble Wrap • Carton Cutter • Mattress Covers• Sofa Covers• Chair Covers• Foam Wrap• Cylinder Locks • Moisture Absorbers• Packing Noodles • Packing Paper• Paper Pads• Picture Moving Kits• Stretch Wrap• Tape• Tape Dispensers
Customer Reviews
The staff gave an amazing first impression and had been very friendly and helpful! The facility is clean and the ease of access to my unit is great considering I’m on the 3rd floor and in the middle. Doesn’t make any difference as they have large moving carts to assist the customers. I’m very happy with this facility
The staff was friendly and very helpful in determining what kind of unit I would need!
Always excellent and a pleasure to work with Julie and Tony.
Wonderful! Your team made the process seamless and pleasant. I appreciated their professionalism and commitment to the best customer service!
I was treated like family, professional top notch
Andrea was super attentive and help us with our questions and solicitations. I would recommended your services for sure.
The owners are amazing and definitely shows they care about their customers. I highly recommend this location for your storage needs
Owners are so friendly and helpful! I love that we were able to use their moving truck and the discount for a small donation to their cancer research charity. 2nd time around we have had to use a storage unit here. Pleased just as well as last time. God bless you Julie & Tony!
Very professional and helpful staff. Could not be a better experience!
Felt friendly and welcoming I would definitely recommend anyone that needs storage to this particular spot
Julie and Andrea have been so helpful during my moving process. Julie was very accomodating for my moving situation, since I am only needing the unit for a short time. Both Julie and Andrea were always available for any questions I may have, and made the process smooth and easy. I would recommend this location, and would use them again for any future storage needs.
Accommodating friendly professional. Clean facilities well maintained.
Been there a long time and everything and every moment has been a good experience. From the stability and security provided, I have been
pleased with the ease of using my storage facility.
So far it has been excellent. Julie and Tony are so comfortable and accommodating and helpful when needed.
The administration is kind, respectful and very knowledgeable about the property, very professional and helpful and understanding.
The property is very clean.
Thank you to Julie, Tony and Andrea.
Julie at the Laguna Niguel location is phenomenal and always looks out for her customers, as does Tony! They are a credit to US Storage Centers! I can’t recommend that location enough!!
EXCELLENT CUSTOMER SERVICE. RELIABLE, AND EXTREMELY HELPFUL.
Amazing, all the employees there are very friendly and helpful
Space is clean, well lighted and convenient to access.
Always a great satisfaction knowing that my storage unit is safe and the staff is always courteous and helpful. Julie is excellent!
Great, Julie is awesome!
Wonderful!
Manager Julie is amazing!
Awseoe.
BEST CUSTOMER SERVICE! GREAT HOSPITALITY AND GREAT PRICES
Very nice people helping me through the process anytime I've needed any sort of assistance
Management Team is great!
Good experience, Jack was very helpful and everything was straightforward.
Iam not sure yet
First class customer service! Tony and Julie run the best storage unit facility I have ever experienced! Thank you!
All management personnel were very friendly and explained all details completely
They were both very friendly and informative! Such a great overall experience. I’m very impressed.
Great. Friendly and helpful. Showed me 3 units.
Great and friendly customer service. Tony and Julie were very welcoming and resolved an issue I had. I highly recommend their service.
Julie and her husband are amazing! I’m very happy that I chose to go with US Storage. The hours to access my stuff is great, the center has controlled temperature, and I really feel like my stuff is safe and I’m safe when going there. Plus, they’re more reasonably priced than other storage places around here. I am going to recommended this place to any friends, family, persons needing storage.
They were very helpful and patient.
Clean, safe & added plus w/ many flat carts 2 unload quickly! Always offered some cold water 2 hydrate as you work. Units all inside & property is kept safe & dry. Great added gift of units on the inside.
Very friendly,knowledgeable staff
Amazing customer service!
Very friendly people and very clean
My family and I were very well received and with impeccable service! Congratulations on being so polite and kind. We feel very safe about where our things would be stored.
Overall experience has been fantastic!
Julie and Team have been a great help to us! Will recommend to others for sure!
Regards,
Cory Cassle
Thank you to Chris for his superior help!
Very friendly staff super helpful and wonderful to talk to!
Great ! Rain was very professional, patient and accommodating
Very friendly and helpful! Clean and plenty of carts to move items easily. Very secure as well. Heated and air conditioned. The ceiling are tall in my unit, which helps a lot!
It was good experience
satisfied with the overall service and facilities
Julie and her husand have been so kind, helpful and knowledgeable in helping us get set up with our unit. We have gone from place to place over the last 8 years. We don’t ever want to move again and look forward to a long lasting relationship with this storage facility.
Friendly, knowledgeable service. Clean facilities. Ease of use.
This place is great! Very happy with the service and the facilities
I felt very welcomed. They addressed questions I had not asked - but needed to know. They were friendly and great!
Everything has been fantastic!!
A very refreshing experience of sincere professionalism and customer service.
Very pleasant. I would recommend to friends and family
Tony & Julie where delightful & extremely helpful. The place is clean & beautiful.
Always great professional
Helpful and timely
I couldn’t be more thankful for the staff here. The units are very clean and climate controlled. Will definitely recommend this storage unit to anyone looking for competitive prices and friendly staff.
Everyone was so helpful, the process was easy, the storage itself is clean and feels safe and quiet. Glad I chose US Storage Centers!
Extremely pleased with the service and facility. Great staff and highly recommend.
Dry friendly staff and facilities are very clean.
Great. I currently have two units there.
Very good. Very friendly. Very informative.
As always I’ve always been extremely happy with the entire staff.
Friendly and professional always ready to help in anyway they can.
It was great. Super easy.
professional
They were very friendly and helpful to chosen the space I needed. Thank you
I had a wonderful experience with the gentleman, the employee who helped me in time of need I had a really hard morning so many things took place that unnerved me I made a call to your organization and they forwarded the information to the mission Viejo location and I was taken care of!
Good experience,great rates and absolutely amazing customer service,good choices.
excellent
I actually sent a review out on yelp about how good everybody is. The person I dealt with on the phone and the two at the office… A husband and wife team! Everybody’s great! Thank you.
Everyone was so helpful and great !
Friendly concerned and professional
Building and grounds xtra clean
Great services, very accurate to the point with details. Ended up getting a great deal. Thanks very much
Julie and her wonderful husband were incredibly kind and helpful. I loved how clean the facilities were and the ease of getting to the unit.
Excellent customer service!
Friendly, helpful, well informed & personalized service
My experience was better than I expected (not that I had any expectations) rather I’m really glad I decided to go with US Storage Centers in MV…Julie & Tony are knowledgeable at what they do and extremely accommodating. I would highly recommend this facility if you are looking for a place to store whatever it is that you need stored! Thank you for providing me with excellent customer service and great conversation oh and the water!
Sincerely,
Shahn JH Santoro
p.s.
My maiden name is misspelled it’s actually Hendricks but I go by Santoro☺️
Nice, Clean facility and the staff is extremely friendly and helpful.
Julie was awesome when I was setting everything up and was very transparent with all the paperwork and what to expect with the storage unit. I meet several people during the process and I can tell these are good people just from the enjoyable conversations we had. I also met Cris and he was very helpful, speedy,and accommodating on the day I moved my positions into the unit. Thank you
Julie was very helpful and knowledgeable. She made the experience very pleasant.
Tony and Julie were very friendly and accommodating. They made me feel very welcome. I’m glad I chose this place.
STAFF ARE KNOWLEDGEABLE, CARING,AND FRIENDLY.
STORAGE SPACES ARE ROOMY,CLEAN AND AFFORDABLE.
The process was smooth and easy. Julie was nothing short of amazing. I was made to feel welcomed and was met with a friendly professionalism you will not find anywhere else.
Julie and Tony are wonderful representatives of your company and you are very very lucky to have them
Smooth, easy, friendly,knowledgeable staff. Easy access
Very comfortable with staff and cleanliness of facilities.
personable, honest
Tony and his wife are awesome. They are the nicest people I've ever met at a storage facility. Also so friendly and helpful.
I've been here for over 3 years now, and they've been great to me, including helping me secure a smaller space when I no longer needed my larger space. Would definitely recommend Julie and Chris!
Great Staff, friendly and helpful
Julie and Tony and Cris
Safe and clean and convenient hours.
Would recommend to my neighbors and friends
It was great. The man at the desk was very helpful, friendly and professional. A large man came in and was very rude and threatening to him but he handled him calmly and professionally. We were impressed.
Very nice customer service
The best, safest, & clean storage warehouse with the nicest staff. Julie & Tony registered us, they are extremely helpful & have exceptional customer service. Great experience and we're so thankful of this place.
I won't go anywhere else!!! The place is very, very clean, the access is easy & the people couldn't be more wonderful to deal with!! A+ all the way around!!
The staff is very friendly, and attends you at all times, shows you the fastest and shortest access to your storage. I am very happy with them. Thank you!. US STORAGE Centers team.
Very welcome and the staff very accommodating friendly excellent job
Everyone was very helpful & answered all my questions. They also made a follow up call to me to see how they could help with my move in of boxes. Exceptional customer service
Very seamless process. Tony & Julie are very personable and good at their job
Couldn’t be happier everybody was very helpful and kind and made it a difficult situation as smooth as possible. Thank you.
Great customer service. Very helpful, they took the time to show me around.
I have always loved the staff, They are great. Very friendly and helpful. I have been working with Cris and he is great. The premises are kept clean and there is usually parking. It feels very safe too. But, I just wish it was cheaper, and I don't like how fast the rates go up. To me the structure of how the price starts low and rates increase quickly is ugly business practices in my opinion. Leases should be for 1 year or something like that.
But, I know that's just how it goes. It motivates me to get rid of the stuff that I don't need. Us Americans have too much crap, and that is why storage centers thrive! Lol
As a return renter at the Laguna Niguel location, the service and professionalism is as always second to none.
Both Julie and Criss are always there to help out and advise where ever they can.
The #1 place for storage
I loved it the receptionist is very friendly and very helpful and made me feel safe about leaving my belongings in storage great environment loved my experience
It was excellent and exceeded my expectations
Great!
Happy.
Loved the managers; Julie & Tony.
Felt very safe and comfortable to me after meeting with them even though it’s a huge facility.
Very patient
Great location and clean facilities
Very cordial staff
I love it. Definitely makes storing stress free. Also lets me know my belongings are secure with having an access code to get in and out. My second time storing here, can’t see myself going to any other storage center or facility.
My experience thus far has been nothing short of amazing. The staff was friendly nothing conflicted from what I saw online the units were clean well kept with easy access. The staff was more than friendly they were great they were very helpful informative and accommodated I had to use the truck for more than a day and they were able to reserve it for me for more than one which was awesome. I've been very happy with my whole experience My last storage unit was broken into everybody there was unfriendly and dealing with them after my unit was broken into was a nightmare. Thus far I would recommend US storage Laguna Niguel to anyone. Thanks guys you've been wonderful
Your prices are a little expensive. It would be desirable if it were not so expensive.
There 2 times where the manager did not even show up all day at the property and that was inconvenient as the only toilet was in his office!
However, attendant Chris went out of his way more than once to help me and made experience so much easier!
Excellent service and a very friendly staff.
Rain took excellent care of my introduction to my storage needs. Later, when the day came to move in, Cris also was terrific.
I thought the way tony and his wife were so nice i wish everyone was like them iam so happy and glad i got storage at us storage thank u so much !
Thank u and god bless u both ,
John Dagui
Great everything was well setup
Very positive
Nice people, easy to deal with, answered all our questions
Very nice people and clean and secure facility.
Everyone at US storage are great to work with. Super professional.
My experience with your company had been positive. Tony and Julie have been easy to work with and they have been helpful. I am still waiting on someone to provide me information on the building construction so my insurance agent can add you to the policy and send me a bill
Both Julie and Tony are just fantastic. They made my move so much easier than other storage centers.
Very safe and clean place. Friendly management.
The staff made things very easy. They were personable and showed us everything we needed to know.
Very friendly staff and very accommodating to ensure units sought are the right fit.
This has been a great experience when it comes to storing my things in a safe, super clean, well managed property. Julie, Chrispin and everyone who works there are so professional and nice. I really cannot say enough about how great they have been! Definitely a very positive experience!
I am a return client, there is reason for it
It was nice to be treated like a person I stress of just a customer. The employees are all amazing!
Very friendly and accommodating.
Julie is always so nice and honest about pricing. She will go the extra mile to find you the best deal
Julie and Tony were very helpful!
Great experience!
Great. Julie and Tony are great managers.
They are ALWAYS very helpful and professional.
Staff (Rain) was incredibly helpful. I am so far very happy with my experience with US Storage Centers.
So far so good…especially Julie the manager of the Laguna Niguel location. Clone her!
Love them!
I’ve had a great experience so far. Julie and her husband Tony are incredibly helpful and easy to work with. I’ll recommend anyone I know to use US Storage in Laguna Niguel.
I've been with your company for over 15 years. 4 different units and different sizes. upsizing, extra space temporary etc. This last one waas an upsize. You know? More stuff for another apartment or house.
I gave a Google review. They are wonderful people and clean facility- very helpful and knowledgable
Excellent customer service!
Awesome everything was easy and they were so nice!
Excellent customer service!!!
Excellent.
The Experience was great. Staff very professional, knowledgeable, helpful and down right nice. Also, the senior staff have been working at my area facility for about 17 years; which also speaks volumes about the operation.
Chris was wonderful. So polite and helpful.
Excellent customer service and nice facilities. I appreciated there was no pressure to upsell and I was able to easily move into a larger unit.
Julie and Tony were fantastic. They got me into a great storage unit, were very friendly and helpful. The facilities are clean and well kept. I would certainly recommend anyone to use US storage centers.
Professional. Great customer service.
Chris Montoya was easy to work with
And very professional
They were wonderful and so accommodating! Very friendly staff!!
Pretty good. My name is Craig Thomas. Steven is my middle name
The staff was super helpful. From signing me up and showing me my storage space!
Amazing customer service. Very welcoming and helpful to moving day.
Best experience ever! Julie made the whole process easy and fast! I was nervous about getting a storage as I am barely moving out and wanted to have a head start on buying items and she made this one less worry about! Definitely recommend this place!
Great customer service. Easy experience!
The staff was incredible and so helpful !
We feel good about our experience. Julie and Tony are great and very helpful.
Julie was very helpful in making sure l had the right storage unit.
Very professional and very friendly. Her and her Husband.
Thank you
Very attentive, professional people, thank you for your attention
Excellent service! Very accommodating and informative staff!
Very Good!
At the beginning the manager and staff were very welcoming and accommodating, after the first month however, there were price increases and imposed insurance charges which I don't understand.
So far everything has been amazing! Everyone I have met and worked with from the facility have so pleasant and helpful! Most importantly, the entire grounds have been extremely clean and felt so safe. Would definitely recommend this facility to anyone looking for a storage unit!
Everyone was great and very professional and helpful.
Great!
The service is great and Julie is wonderful to deal with.
I am very pleased with my experience! The price was right and both Julie and Tony were very helpful In answering all of my questions and getting me set up immediately so I could start using my storage space.
My experience was phenomenal! Tony & Julie went above and beyond to make a personal connection and make me feel right at home. They went out of their way to make sure my move in was not only smooth but actually enjoyable. I am beyond satisfied.
Cris was extremely helpful. Makes all the difference
Crew is professional and extremely courteous! That is why I gave you 10 Stars;
However, when it comes to reaching someone at my facility via the phone I would barely rate it a 5 star ...
But when when it comes to making a paying via the phone on online I am definitely convinced that a rating of 1 star would be exactly what it deserves! I mean I was looking at my credit card which was in my hand and both systems kept informing that it was an invalid number and an invalid Security code number!
Julie is the very best…best in customer care & service. I’m a forever return customer as this facility meets all my storage needs…super clean, highly secure, easy access, and everything you need to meet your storage needs. A+++++++++++++
They were all accomodating and gave us what we wanted. All their units are nice and clean, controlled tempeture. Pretty satisfied with the service.
Very professional and helpful
very helpful
The managers are very professional and answered all my questions.
It was the smoothest, easiest rental experience for me. Friendly and knowledgeable husband and wife staff....great experience
Currently, I feel that the experience has been great.
Very happy thank you
My storage experience was short and sweet. Tony and Julie were both very helpful and courteous in helping me arrange all the details involved with my tiresome move. Clean and organized facility.
.
It was great very helpful with the locks an I need to rent two units he made sure they were close together
Exelente service ⭐⭐⭐⭐⭐
Chris was exceptional he had great customer service and it felt really good to know we were working with someone that truly knows the business, availability of storage and contract information. Chris at Camino Capistrano location made the entire process a breeze! Fantastic job and can’t thank him enough for his help.
Julie and Chris were very friendly and very helpful.
Great
Super easy reservation and check in process. Everyone I spoke with was extremely nice and helpful.
As always my experience has been the best it could have been. There are a number of places closer to us but we'll never consider any of them.
The service was outstanding, the value can’t be beat and the facility was superb. I would recommend US Storage to everyone!
Always great!
Very good experience.
Nice, clean and friendly!
Customer service was great! Facility was very accessible and clean! Material handling equipment (carts, etc) was minimal (no furniture dollies or hand trucks, only carts)
From the moment we walked in, Julie made us feel welcome and comfortable. She went above and beyond to explain the process and features of the facility. Had it not been for her thoroughness, we’re not sure we would have decided to go with US Storage. Keep up the amazing work! :)
Very polite and helpful. Facility is clean and easy to access. Love that I can get in and out at nearly anytime of the day using my personal gate access code.
Very thorough and friendly!
Setting up a storage unit to hold our daughter’s household items could not have been easier! We met with Julie (site manager) to set up the account, buy a lock and see how the unit was set up for size. The next day, Ass’t Mgr Cris helped us check out a truck available to us as part of a promotion. The move, access to and loading of the unit went super smooth - thanks to the Julie and Cris! Nice job guys!
Julie is awesome! She made my storage rental so smooth and easy especially with the benefit of a free truck rental. I wouldn’t hesitate to rent a unit here and the facility is super clean and secure. A+++++++++
Very good.
Julie and Tony are so friendly and professional
Julie was very kind and helpful. I feel my items are safe being stored there.
Best storage place so far that I've been to
Excellent customer service! Nice and clean facility
Julie and her husband were both very helpful and informative. Both are very welcoming and made the process of renting a storage very easy. Definitely recommend US storage to others.
This was a great experience. The customer service is above and beyond expectations. I would highly recommend US Storage Centers.
Easy experience with a personal touch. Nice people working there and helpful!
Beyond happy with my experience here!! The process was quick, Julie was profession, and the rate was more than great for me!! This is my go-to storage location! So thankful!!
The best!!!!
The facility is well maintained and very clean. The staff is very friendly and so helpful!!
Very professional with friendly staff! Great company!!
Tony and Julie are the best!
Bernie S.
So far, great
My experience is good!
Love you guys. Check out my Yelp review!
Trustworthy clean friendly competent
Ease if access peace of mind
are all feedback that come to mind!
Amazing! Julie and Tony are extremely helpful and nice!
Excellent experience! Staff (Julie) is friendly and knowledgeable. Facility is very clean, and there are always plenty of carts to use. I would highly recommend US Storage Centers to my friends and family.
It is impossible to get through to the right person when you have a question!
Great service. Amazing staff. Good promotions and prices.
Everything was perfect, including Julie’s recommendation on the size of unit we needed. The unit was clean and very accessible. Julie made the whole transaction very accommodating. We appreciated her customer service!
Very polite and extremely helpful. Love it here
Excellent service!! Julie is wonderful as well as the other employees we have had the pleasure to work with Everyone goes out of their way to make certain that we are taken care of!
Clear communication and easy to work with
very kind and friendly explained.
This is my first time using a storage unit and you have been great!
I'm very happy to choose us storage all the staff is very nice excellent costumer service and the facilities are very good condition very clean they have great discounts at first month definitely I recommend us storage service is great
It was great experience.
Chris and Julie were very professional yet personable and warm. Chris were great with follow up from the initial call. I checked out 3 storages in the area but I decided on All star because Chris kept me informed with calls.
Good experience! Glad I have access to my unit 7 days per week to get my bicycle and surfboards.
Exceptional
Process was easy, fast and efficient. Office coordinator was the nicest person Ive met in a long time and very helpful.
Julie was so helpful and flexible! I greatly appreciate how efficient she was in getting me signed up for my unit.
Wonderful service, great prices, well kept units and facilities and temperature control. Second time to deal with them and equally happy. Julie is great to deal with.
Chris very freindly and acomadated me to my request
Love the woman that runs this location.. she’s super sweet
Very easy to do business with, friendly, helpful, supportive.
Smooth process
Great service, personnel very knowledgeable And helpful
Cris was very accommodating and he explained everything up front. Fast on paperwork and always asked if I had questions or concerns. I highly recommend this facility.
KK
The staff was very quick to return my calls & were professional, courteous & responsive. I feel confident my things are are safe & well protected.
Awesome Toby was awesome thank you
Very helpful and very pleasant to deal with
Excellent!
great so far
julie was very informative and helpful.
the place is immaculate..too
Excellent service. I do feel I am at home.
Very pleasant man helped me, I was pleased with how he i was treated.
Great service
Very friendly
It has been great Julie is the sweetest and nicest employee I have ever met we rented because of her great customer service
Easy and pleasant
They are always very helpful,
Great! Close to my home, very nice facility, very friendly staff.
Our experience was great, the unit’s are clean and the staff was helpful, professional and courteous.
Very satisfied.
Always excellent customer service, professional and courteous. The facility is always clean too...
So very nice! And very helpful. You feel great that they are looking out for your stuff!
Can’t figure how to make the thermometer go up but Julie is the Best by far. Professional and helpful. Extra mile!
Everyone was friendly and helpful! My storage options were presented in a very straightforward manner and easily understood. Great experience!
Good
Great service and great people
Fantastic. Very helpful and nice!
Great ! Easy and wonderful customer service!
It was a good overall experience. Viewing available units was easy, as was signing my lease and getting set up. I like the facility, it is very clean and seems very secure. Easy to get in and out, and easy to move items within the facility.
great
great
Great experience with staff. Julie is awesome
Very good. This is my second time renting at this location. I'm very happy with the cleanliness and care of the facility and the staff is amazing! So friendly and personable.
The US Storage staff was extremely helpful! Storage unit was clean upon move in!
it was great, everyone is very friendly and informative!
Great. Good communication facility meets my needs
Good price good service .
Excellent
Thoughtful, friendly and courteous.
Our experience was seamless. Julie is knowledgeable, professional, accommodating, thorough and very respectful. We also appreciated her follow-up with us to assure our storage needs were met. The facility is clean and has many units. We are grateful to you all for your help and guidance during our move. We will recommend US Storage to everyone.
It was easy and quick. Julie made it painless. The customer service was exceptional. She is fabulous!!!!
It was smooth and easy to set up storage space and pricing.
So far my experience has been great. Cris at the Laguna Niguel location on Camino Capistrano was extremely helpful and kind. My sister is helping me as i am coming from out of state and he was very through in making sure the proper steps were taken to verify everything with me in order for my sister to pick up the keys. She showed up just as he closed and he opened the door for her and even stayed late to make phone calls/communicate with me and show her the unit and make sure she knew how to use the lock. We are both very appreciative of Cris's professionalism and his willingness to help get us in the unit in a timely manner-even if it meant staying late.
Very good. Chris was amazing!
The service was great, the ease of reservation was excellent, the website was easy to navigate and understand pricing and size. The gentleman I worked with at the store was extremely personable, friendly and informative. I enjoyed
Everyone has been so helpful and welcoming. We like the facility, it is clean, temperature controlled, well lit and has all the necessary carts and working elevators. The free moving truck was incredibly helpful!
7+
The staff is wonderful and very helpful.
Great
Quick and easy. Would recommend.
Julie and her partner have been really helpful and it was really quick a quick and easy process. Really happy I went with you guys. Really great customer service and really nice people!
Chris was very professional , upfront and efficient
Everyone was so helpful from start to finish!
Great!
It's hard to believe I wanted to write a review so badly about this business, but it's true! I couldn't wait to get the link, because their customer service is exceptional! They are genuinely kind, professional and they go above and beyond to ensure the customer's questions are answered thoroughly. It's the 5 star restaurant experience at a storage center! Who knew it could be so good!
Thank you for being so kind!
Kim
excellent
This location has excellent customer service!
Both friendly & helpful with moving in, along with great pricing!
Excelente
I have had several storage units in my 69 years, this is the first time I felt at peace with leaving my belongings.
From the moment I walked in to inquire about a unit, Julie and Tony made me feel like I was at home and part of their family! I feel like God himself lead me to this facility.
I’m very happy and pleased with my experience beyond the words I’ve expressed!
My experience has been wonderful as always. The UStorage Team at Laguna Niguel always go above and beyond.
Thank you.
Geri Pavia
Julie the manager was incredibly helpful finding the right storage unit size for us and her professionalism with handling all matters blew me away. Her customer service and ommunication with me were amazing. Thank you again
God Bless
Heather Richardson
Very clean and efficient.
Friendly service.
It was great
Very professional, facility always very clean
It was exceptional customer service
Julie and Tony the Manager in the Crown Valley location are the best and makes a big difference in your experience. I recommend to anybody who wants to rent a storage that Crown Valley location where Julie is will be the best place for their money and belonging to be stored.
Absolutely wonderful!!! Julie was such a sweetheart and answered all of our questions... facility is clean, bright, safe and obviously well managed. Pricing was very competitive - we visited quite a few facilities in the area and this location and the staff were our top choice. Super happy with our choice to store our belongings there!!!
very kind and helpful
Our experience has always been positive with US Storage Centers. The staff of Tony, Julie and Cris helped us throughout the whole process of adding another storage unit for our family. Couldn’t ask for a better experience. Thanks for all the help!
Hi, I already submitted a review on Google on December 24
I am very impressed with the facility itself, very well lit & as a woman there by herself a lot, I have never felt unsafe. More than that is the STELLAR Personsl Friendly Service!! JULIE in particular has been most helpful and kind!
I am a previous tenant...came back again due to facility, location and friendly staff. Very professional staff....first class.
They show you all the property’s amenities....offer moving truck if needed and always ask if they can be of any service.
Julie and her team is awesome, professional, considered and respectful. The location is safe (so far) and we love the rest of the stuff as well!
Easy reservation process
Staff has been extremely nice
No comment. If the price are wow
Very friendly people and the facility is nice and clean.
Great, Cris was very helpful and took the time to show me several units so I could decide which was the best size for me.
Moving in was easy. I appreciated have use of the loaner truck to transport my stuff from my house to the storage facility. The truck did have a few issues however. 1) The gas gauge was broken so I never was really sure that I wouldn't run out of gas. 2) The brake warning light kept coming on even with the emergency brake off. 3) There was no backup camera or warning sensor. 4) There were many scrapes, dents, and even broken running lights noted on the pick-up inspection checklist. 5) The lug nuts on all wheels were very rusted. I was really glad that I didn't need to change a flat.
Julie was extremely helpful and got us a very nice unit. I highly recommend US Storage for any storage needs.
Overall the storage units are very nice and management is good as well... the problem is are your fees... your late fee is absolutely ridiculous and then a $15 lien letter fee is absurd! We realize you need to make money, but your storage fees are already higher than most others in the area and to assess these types of fees is outrageous in our opinion. Due to this we will be leaving as soon as possible.
Cris made the process of moving storage so easy. The new place (US Storage) is very clean!
Of course. Lovely storage center, so clean and safe. very happy we picked
US Storage-great couple to run it too.
It is pretty cold in Oregon. Burr Burr However, it is very beautiful.
Dealing with Julie was great! She is very Professional, friendly, and through.
Julie was extremely helpful getting us oriented after our move to the area. She also notified us when there was an opening for a space we needed. Thanks!
Chris in the office was helpful and efficient. The facility is clean and seemed secure. The price was the best of three estimates.
US storage has been a pleasure to work with for more than 10 years now.
Julie and Tony are stellar managers
Was quick and easy. Very nice people every time I need anything.
Terrific. The assistance from Julie (on site manager) was excellent. She could not have been more cordial and helpful! The facility is very clean and well organized! Very pleased with the entire experience!
Wonderful, efficient, fun, great experience!
Chris and Julie did such an excellent job. I am very pleased with the company.
I was very happy with your facility the people were helpful by showing me where my unit is. I would refer your facility to everyone. Thank them again for helping me.
Great customer service. The entire experience was seamless and efficient.
My experience with US Storage was excellent, everyone that I talked to was very helpful. Julie took the time to explain the information in detail and she was extremely informative and welcoming.
Efficient without pushy. Patient. informative. helpful. Staff worked together well.
Julie and Tom do an exceptional job with their customers.
Outstanding customer service!!! Mrs Julia was awesome!
Excellent experience and wonderful Manager! Julie was so informative and nice that after I moved my things into the space, I gave her a hug! I would definitely give this center 10 🌟’s and recommend US Storage in Laguna Niguel, CA to anyone looking for a safe, convenient environment to store the items.
Pati M.
Julie was fantastic! She patiently listened to what I needed, came up with several options, and was covered every detail to exceed my expectations! By far, this was the best storage space rental experience I’ve ever had.
I’m baaaack!!
My name is Chaney.
I have been utilizing storage facilities my entire professional career, and as needed in my personal life.
I have used 4 or 5 properties in my time, and US Storage in Laguna Niguel will be the only one I use moving forward.
I have been storing at USLN for roughly 5+ years.
(If memory serves)
USLN property is managed by Julie and Tony. The entire staff is pleasant, professional, and incredibly helpful.
I really can go on and on about the personable nature of the staff, but just go experience it for your self!
The property has fully covered surveillance and gate coded security for peace of mind.
The units and property is very clean and the access hours are extensive.
5am - 9pm
After hour access can be scheduled.
Bottom line:
If you need a storage facility, you’d be remiss to not go here first.
Thank you Julie, Tony, Chris and anyone I missed for multiple years of professionalism and courtesy.
Thanks again!
Sincerely,
Chaney
Julie is the Best!
Thank you for the great service, on short notice!
Julie was so knowledgeable and friendly. She made the process easy.
Julie was friendly, fair, knowledgeable and helpful. You should promote her to Vice-Queen and give her a raise.
Had a great experience - very helpful manager - very clean property. We feel good about storing our items here.
Great!
Julie and Chris are always so accommodating and go over and beyond to make the whole process easy. I will recommend you guys to everyone...Thank you Julie and Chris
Everyone we have had contact with has been great and extremely helpful. Cris goes out of his way.
Extremely positive. The staff is very kind and helpful. Very decent deal on the prices. Storage facilities are clean and easily accessible. One of the best storage units I have used.
Great!
Excellent woman manning the front desk. She helped with everything.
Julie, Tony, and Chris are amazing, and they all provide the best customer service.
I only came back to tUS Storage because of my previous experience.
I found that it was very pleasant compared to other units I have rented in other cities in the past. The management could not have been more helpful. I would recommend friends in need to rent with you.
Great. The staff was most helpful and provided me with a space that matched my needs.
It was a very positive experience. The woman who signed me up was very pleasant and knowledgeable.
Great!
Front staff is very good and the owners should feel very lucky having them as a representative
The US Storage in Laguna Niguel was outstanding. The all the staff were very professional and the facility was very clean. All the storage units that I have rented were clean and the doors system worked perfectly. The entire staff should be commended for their hard work because “it shows”. I have used other storage facilities and NONE can compare to US STORE CENTERS. Thank You for your outstanding service. Israel O. Lopez
The staff are wonderful, Julie helped with suggestions and worked with me to get the best storage that worked for me
Friendly and professional.
Location Info
27194 Camino Capistrano
Laguna Niguel, CA 92677
(949) 525-9750
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