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Laguna Hills Storage Units
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Select a Unit Below
About This Location
Office Hours
- Mon 9:00am - 6:00pm
- Tue 9:00am - 6:00pm
- Wed 9:00am - 6:00pm
- Thu 9:00am - 6:00pm
- Fri 9:00am - 6:00pm
- Sat 9:00am - 6:00pm
- Sun 10:00am - 5:00pm
Gate Access Hours
- Mon 7:00am - 7:00pm
- Tue 7:00am - 7:00pm
- Wed 7:00am - 7:00pm
- Thu 7:00am - 7:00pm
- Fri 7:00am - 7:00pm
- Sat 7:00am - 7:00pm
- Sun 7:00am - 7:00pm
Features and Amenities
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Free Move-In Truck -
Drive Up Access -
RV Parking -
Electronic Gated Access -
Video Recording -
Moving Carts -
Kure It Certified Location
Facility Description
US Storage Centers in Laguna Hills offers clean storage units. We’ve received many customer comments and reviews about how much they enjoy storing their items with us for those very reasons. We offer unit sizes ranging from 4’ x 5’ to 20’ x 20’, everything from personal storage to 400 square feet of empty space just waiting for you to put to use.
All of our units are easily accessible and we offer a free move-in truck so you don’t have to worry about how you are going transport your items to your new storage unit. We also have freight elevators for easy access to our second floor units.
All moving trucks including 18-wheelers fit on this property because we have wide drive aisles.
Easy Rental Options
Rent your storage unit online or over the phone for a quick move in.
Not ready to rent? No worries! Reserve your unit now to lock in today’s special discount.
- Month-to-month rentals
- No credit card required for reservations
- No deposit required
Facility Features
Our facility is well lit and we have an electronic gate and 24-hour video recording. With our friendly staff and competitive prices, our Laguna Hills facility provides the best value as well as the most solutions to your storage needs.
Conveniently Located
When going north on Moulton Pkwy, we are on the right side of the street. Our sign shows the current time and temperature, you can’t miss it. We’re located just north of the Ridge Route and Moulton Pkwy intersection.
We’re kitty corner from the DMV and right next to the Social Service office. Across the street are Crossline Church and the Veeh Reservoir.
In addition to Laguna Hills, many or our tenants live in the neighboring communities of Mission Viejo, Aliso Viejo, and Laguna Woods.
RV and Boat Storage
RVs and Boats can be stored in our 10’x 20' uncovered parking units. Parking space width may vary from spot to spot. Please call the property manager for more details on Parking Space sizes.
Convenient Office and Access Hours
Office Hours
Mon - Sat 09:00am - 06:00pm
Sun 10:00am - 05:00pm
Gate Hours
Mon - Sun 07:00am - 07:00pm
Forms of Payment
It’s easy to pay your bill! We accept cash, checks, money orders, Visa, and MasterCard. You can also pay online through our client login.
The Community
Laguna Hills, California is an upscale urban community known for its high performing schools that rank among the top schools in California. Laguna Hills High School has been named National Blue Ribbon School and California Distinguished School on multiple occasions and the residents take great pride in this.
Laguna Hills strongly supports the sciences and art education. To demonstrate this, the city purchased four butterfly sculptures to be painted by elementary school children and then displayed. A design contest was initiated and after scores of submissions were reviewed, four winning young artists were chosen. The butterflies are proudly displayed at the Laguna Hills Community Center and Sports Complex.
Residents of Laguna Hills live well but they also work hard. Stress busting is imperative to maintaining a happy lifestyle and the many elegant spas and day retreats are an added bonus to life there. The Big Air Trampoline Park is another way to relax after a hard day of school, bouncing all your troubles away.
Laguna Hills is a beautiful place to live, where residents can enjoy the views and quiet, affluent neighborhoods.
Facility Products
We have boxes available in small, medium, large, and extra-large sizes. We also sell wardrobe boxes and moving kits that include boxes, tape, markers, and bubble wrap to help you pack your stuff the right way!
Locks, packing tape, picture moving kits, dust covers and mattress bags are all available to provide a super convenient one-stop-storage-shop experience to make your move as easy as possible.
Kure It Participating Facility
Philanthropy is a big part of the US Storage Centers family. Our facility is a proud member of Kure It Round up for Research. Kure It, founded by US Storage Centers chairman Barry Hoeven, raises money for innovative research into many types of cancer that receive little or no funding.
Professional Managers
Our storage facility is right in the heart of Laguna Woods. Most of our customers are using storage for the first time, and many of them are folks who just retired and moved into residences that don’t have as much space as their previous homes.
With each customer, we ask a few questions to help determine which storage unit will work best for their needs. It’s normal to have a lot of questions about storage and we’re more than happy to help. Our team of managers have several years of experience and they’ll be able to show you how easily items can be stored and accessed with a storage unit.
Customers appreciate the extra time and attention we show, and they regularly compliment us on our friendly personalities. We’ve been part of the community of Laguna Hills for several years and it’s incredibly satisfying when a returning customer walks through looking for storage.
Customer Reviews
Excellent! This is my second time renting with you and it's always been a real pleasure! Thank you so much for your services and all that you do.
Everyone was friendly and great customer service with my storage unit and car. I love the idea of donating to cancer research. Great idea.
Ok so far
Quick to get set up. Attentive staff.
I have been with the Laguna Hills, CA location for years now, and been through one change of management. You have always provided highly professional management and taken excellent care of me. Thank you!
Best I've ever had
The storage Manager and his assistant was great 👍
This gentlemen at from desk was very helpful and friendly
I appreciate very much
.
Not particularly customer friendly.
I am very upset that US Storage offered a promo for first two months at half price (which prompted me to select US) and then informed me after I signed up that the first month ended in 3 days since I booked on August 28.
2 months? Hardly.
No lights in storage units makes it difficult to see.
Insurance required? Why?
US Storage Centers
September 12, 2024
Hello Charles, thank you for sharing your feedback at our Laguna Hills facility. We apologize for any frustration you've experienced and appreciate your feedback. We understand how important clear communication is, especially regarding promotions and policies. Regarding lighting and insurance, we appreciate your input and will take it into consideration as we work to enhance the overall experience for our customers. At your earliest convenience, please email us at [email protected] with more information about your recent experience, and a manager will reach out to you.
Fine. Competent. Friendly.
Experience was exceptional. I’ve rented here several times. The managers were fantastic very helpful solution based very thorough to on the facility obligations and expectations.
Great very nice fast clean helpful
Customer service is wonderful
Very good.ty.
From Family member
Fast and courteous
Very kind, helpful and informative about everything!
The property manager was very helpful and did everything to help us manage the price of the unit and apply any qualifying discounts. He did everything to help expedite our ability to move things in quickly and had someone come and fix the broken light socket.
I have a very good experience.
Friendly people and respectful!
Clean buildings and roads.
Closing time at 8 or 9 PM
is much better.😊
Easy to access.
Great PM. Smooth transition for a storage unit which makes your move easy. Definitely would recommend US storage Laguna hills.
I was at my unit this weekend and the staff is so helpful.
Excellent. Rain was professional and very helpfully.
Storage is overall pretty clean and safe. My only gripe is the hidden fees. There was no mention of a "required donation fee" anywhere on the site prior to renting the unit.
It was so easy and painless.
Great staff.
fine no problem`s if it`s not broke dont fix it...
Great! Andrea is terrific!
It was a pleasure working with Andrea and Rain and they are the reason we chose to use US storage centers. I also understand the limitations they have in terms of information and commitments they can make about subjects that are not up to them.
So if would be nice if US Storage Centers were able to make commitments or at least set expectations about how often prices may increase and some boundary about how much. This "no commitment" policy from a company I entrust my property with is unsettling. I'm aware it's the norm in this industry and that I can move to another vendor if I don't like your prices, but that's not an answer. The reason I choose to store things is not so I can move them shortly after, plus your lack of commitment doesn't allow any type of budgeting or planning.
In my opinion, stability and predictability would be valued a lot. At least I know I would value that.
Renting a storage was easy, user friendly and Convenient. Prices for the size of storage are really great for the price. Employees are friendly and helpful.
Very accommodating to our needs
I was disappointed that the person at the call center reserved two spaces for me that were in a different building from my original space, so it took a long time at the local place to correct the errors. Also, it took a very long time to register the two spaces.
I love US Storage Centers. Yesterday I had the pleasure of dealing with Andrea & she was professional & kind, she answered all of my questions and gave me a tour and I absolutely loved the vibes of this location only because management was understanding professional and kind.
All employees, Andrea, Toni and Jack are very professional and attentive and helpful
Very professional staff. Rain made the transfer of units very easy. He is very knowledgeable and pleasant to deal with. The premises are very clean.
Andrea was excellent…
Everything went smoothly.
Your staff, Andrea at front desk was very professional and efficient. Facility looks cleaned. Always looking for lower price of units for the monies and if reasonable.
I'm a new customer and hope I'll feel the same as time goes.
Very smooth and efficient process. The agent, Andreas was friendly helpful and knowledgeable about your policy and procedures. Very professional. Your location has very competitive rates and the east access is a big benefit to me.
Rain and Andrea at the front desk were amazing. They helped me get a great unit and made it all a pleasure.
Great help and communication.
The staff at this facility is Fantastic.
Very pleasant and answered all my questions. I love the staff here. They are great.
It was great the clerk helped me out with every single question I need and even gave me a tour .got the best storage for the belonging I had
Very thankful. Andrea is a huge asset to your company!
Rain and Andrea made it super easy and were extremely helpful. Everything was super easy and all our needs were met.
They are a great team at the front desk and very helpful to the situation at hand!
Cris, is a nice person as soon we got there he assisted us already, good job cris
Rain and Andrea were very helpful and had a lot of options.
Great
So far it's been great
My experience with us storage was great. Sign up was a breeze and my associates name was Rain, he was friendly and provided me with all the info needed for a great experience.
I have used other storage companies in the past but now I know why they have 5 stars.
Its awesome!!!! Very friendly and helpful.. i highly recommend this storage. I moved to last minute from another storage due to high increase or rent and they help me bigtime.
Great
The Manager and Assistant Manager were both courteous and responsive to my need.
The employee was very helpful and gave me different options. He offered me a move in special. Overall a great experience!
Owners were so friendly- explained everything perfectly, seemed happy to make me happy.
Good
Good satisfied nice personnel
Overall, we've had a very solid experience with US Storage. Andrea & Rain have been cordial and very helpful. I also appreciate very much you making the moving truck available when we rent a unit. My one complaint has to do with my recent experience with the truck: When I reserved it this last time (related to our rental of a second unit), I was not informed it would be at an alternate location, nor that an alternate location was even a possibility. When I called to confirm picking it up, I was simply told I'd have to go to the other location-- no apology; no acknowledgment that this could be very inconvenient (which it was.) This was the one occasion I felt customer service was sub-par. Other than that, we're very satisfied.
Good
Very pleasantly
The management staff was very professional and friendly. Provided us with all the information we needed. We appreciated that they let us see the different size storage spaces so we could make an informed decision.
My experience at the US Storage facility in Laguna Hills, CA was great due to the friendly, informative help from Andrea, Property Manager. The first 2 month discount is fantastic, but I wish this storage facility offered long term discount rental agreement s to make it more affordable.
My experience has been great - your office team are very professional and helpful….
Thank you
I have always had nothing but good experiences with this company. This is the second location I’ve been with and everyone has been so helpful
Efficient & quick
Good experience, Storage convenient and well managed
Your people at the front desk , Andrea and Rain, were a pleasure to deal with. Very accommodating.
Your rates were very competitive vs the other storage companies.
All in all very positive so far
Our experience was easy, friendly, and most helpful. Our new home is right up the road, so it will be convenient to come and go as needed.
Good
Good
Rain, Andrea and Chris were very helpful
The service was great. The prices are reasonable. The space is sufficient.
myeh
I love the staff and the location but the price is way more than other places!
Wonderful!
recent issues downsizing were fine. earlier matters involving pods on site was a problem. I complained about the change allowing pods on site and got no response from national office. terrible business practice
great experience
Customer service was great and easy to obtain access to our new storage until. Plus the deals are a bonus!
Great! Andrea and Chris are terrific and very helpful and responsive. They make it easy to do business with you.
Cris has taken care of us from the beginning, with excellent customer service and hospitality. Anytime we had questions or needed help with our unit he went out of his way to make sure to take care of us. Thank you Cris!
It went very well. Rain & Andrea were very nice & helpful and your building looks secure and clean.
Andrea nos atendiendio muy bien buena persona me encantoo la verdad y lo mejor en español
It was great. Very considerate and helpful.
Very good
Paid over phone. Went straight there and nobody was at the office. Wouldn't be back til the next morning....we went by at around noon on Saturday.
So so. No one at facility when I first needed access
The staff at the Laguna Hills location is great. I really DO NOT LIKE how the rates are raised multiple times per year, sometimes 3-4 months apart. I have been a tenant/customer for nearly 10 years, always with an automatic payment. I will be moving out soon due US Storage Centers egregious treatment of a loyal (no drama) customer.
Alex and Andria offered a wonderful Coustmer Service, very helpful with good smile making you more confert
It suits my purpose and while it may not be the fanciest, it’s a good place to store my stuff
Cris has been great! Super helpful and friendly getting us a unit. He also set up a reservation to rent out the truck they offer to move all of our belongings. The truck was so convenient and a great price! I would highly recommend working with him and US storage.
The staff have been very helpful. I appreciate their professionalism, kindness, and efforts to help me find the right space within my budgetary constraints. The facility is clean and well kept.
Rain was fantastic and super helpful.
Answered all my questions and make great suggestions
Good service, good prices, and good storage areas. Very well organized.
Andrea gave us great customer service. We were in and out in a very timely manner. She thoroughly explained our contract and answered all of our questions.
Not bad
this is my 2nd time using this facility. both experiences ha e been great, with wonderful customer service
Great
Good experience so far
Andrea has been fabulous in helping with my storage needs. Great customer service. Every time I am there I see management out on property working which gives a good sense that the property is being well maintained and customers property are secured.
The girl was very nice. Price is high but it’s a convenient location and I needed drive up access.
great I have rented a space at this location before. Rain and his wife did an awesome professional job!
This is the second storage unit I have with U.S. Storage. Andrea did a great job helping me get this second unit. Great price and perfect size!
It was very easy and uncomplicated to work with Andrea at your Laguna Hills facility. I really appreciate how efficient she was.
I thought I did this survey yesterday. You guys were great, so accommodating & pleasant to deal with. My daughter & I will definitely recommend you. In fact, my daughter just gave your name and contact information to one of her neighbors.
You are the best!
My only request would be to bring back early/after hours access.
So far everyone has been very kind and helpful and made things easy to understand!
N/A
It was quick easy and very professional.
This is the second storage unit I have rented from you and I have been very pleased with your representatives — their knowledge and their courtesy. Andrea even called me the day after I moved in to let me know that my unit had not been locked properly. I so appreciated her doing that. Good customer service matters.
Worse place ever. The manager is the worst and shady
Very nice staffs, clean and safe facility. Easy accessible
Exceptional service by Andrea. She really listens to one’s needs and is accommodating and helpful. I’ve had up to 10 units at one time at US storage. They are the best!
I enjoyed working with Rain & Andrea. Thanks for your good service!
Good
The Manager that helped me was very nice and helpful and so far so good the rate is great. Thanks
Storage is good, lots of space. The lift is a really good plus. Only downfall is that the storage space is upstairs and there’s no ventilation, so it is extremely hot.
Rain made it easy for me and first unit showed I took.
Very happy with the service and the location.
Very, very positive. Everyone we interacted with was extremely professional. We had to delay our setup due to COVID and the Laguna Hills team was very understanding and accommodating. Great experience.
Always a pleasant experience at US storage. Very accommodating and personal requests regarding location or preference of a unit is granted.
Everyone was very helpful and nice from the very beginnibg.
Always so helpful and has gone above and beyond to help with our storage needs. Caroline in Hobe Sound is a true gem, and she is just an asset! We have a unit in Laguna Hills CA that has also been very easy to maintain.
I’m a returning client.
Cris is great, very attentive and professional
Andrea is very responsive
Facility is clean
Great
It was easy and fast
So far so good. Staff were very friendly helpful and thorough. We don’t officially use the unit for a bit.
I had a great experience renting a storage unit from US Storage. Andrea was wonderful! She was so kind and extremely helpful!
I’m Very happy with my experience! Seems to be safe, clean and well maintained!
They were very accommodating and things went smoothly.
The on-site managers, Rain and Andrea, are great! Couldn't have been more helpful.
Very helpful. Good people.
Chris who checked me in was amazing to work with.
Friendly
The customer service and attention to circumstances are so good, they listen to your needs and and wants, so helpful, and everything is clean, and prices are the best around!
Andrea was amazing! Made the process so easy for me. Great service and I would recommend.
100%
Good.
Really great experience overall. Andrea was absolutely fantastic, and so was Chris. The Facility itself is VERY clean, and I am very impressed with all the safety features. This is the great location.
Cris did a great job and was very accommodating. I was facilitating storage for out of town family members and he took the time to ensure emails were delivered were while I was on the phone. I was also in need of a piece of plywood and he search the facility for one for me.
Good customer service and very professional.
Andrea was so very helpful, pleasant and caring! We appreciate the promotion with Kures. We appreciate helpful promotions.
Important suggestion for improvement: if there could be lighting for the hallways and unit itself. It was difficult to see. Good lighting is definitely important for safety and security. Thank you!
Andrea is fabulous! Very helpful and took the time to answer all of our questions! Thank you so much for making a stressful office move be pleasant 😁
Chris & Andrea Laguna Hills ,Ca were very helpful & Chris even noticed my unit wasn't locked & notified me. That SAVED my WHOLE UNIT. Wish I could have tipped but am so financially strapped.
Great clean and speak great english
Good Thank You
very good!
Andrea is warm, helpful, and went out of her way to accommodate me especially as a new customer,
I had a good experience. I work with Chris and he was knowledgeable, professional and friendly. The offer of $30 off my rental of a U-Haul vehicle was great.
It was great! Karin was very nice and helpful. Very professional and friendly.
It was so nice to work with Karin.
She is very professional, personable and caring. She is definitely one of the important reasons why we decided on USSC. We appreciate the helpful promotional discounts as well.
Thank you for being a company that cares and helps their customers.
very nice
thanks to Karin
Terrific. Karen was super helpful, set up the auto-pay I prefer, conducted me to my unit, answered questions thoroughly.
Manager Karin and office staff Crus are always very helpful and pleasant!
Karin and Cris were great to work with. When my original plans fell through, they worked with me to find a great solution.
The best experience. The manager is helpful and knowledgeable and willing to assist you get the proper unit.
Everything went smoothly, and we are very satisfied.
Karen is a great manager- she’s welcoming, instructive. Accommodating and can assess what your needs and space requirements are. You feel like she cares about your stuff and that it is safe.
Very professional accommodating good experience
Excellent experience, Karen was easy to work with evaluating if the space would work or not and was very polite, friendly, accommodating and professional
Thankful I found the spot, and that feel my stuff is safe
Karen was so very kind and helpful.
Chris is sooo sweet and helpful! At the end of the day, just 30 min before closing, he finished my sign up, personally escorted me to my locker, helped with a couple boxes I brought with me!
I’m a repeat customer, altho’ it’s been several yrs; so I knew this location is a good one!
Thnx to all staff,
Marci N.
Excellent service in every way. Highly recommend!
great. second time around renting from you guys. Karin has been great
Great customer service, very accommodating, very reasonable pricing, I am very pleased
Fantastic working with Karen. Made it easy to find a unit and get set up
Satisfactory
I was impressed with the friendliness of the staff and how easy everything was. It can be intimidating to me to do something brand new like this, but everything was explained perfectly so I was comfortable with everything by the time we left.
Your onsite management and staff are kind, attentive and great to work with.
The team at Laguna Hills on Moulton was wonderful. Karin was very responsive to my initial request and Cris helped with every move-in detail. Cris also helped me change unit locations at the last minute to accommodate an organ that didn’t fit through the door. Clean and easy access property.
Over and above help
The person who attended us was very kind and explained everything. Felt at home. Would highly recommend
A good place
Everything was great 👍👍👍
It was great! Quick and painless
In comparison to other facilities, US Storage Centers is the best value plus tenant support. They were the only facility that offered the use of a box truck for moving belongings to the storage building free, only replace fuel used. Karin, the manager is extremely helpful and pleasant. the facility is well illuminated within and out, clean, plus two wheeled hand trucks and four wheeled dollies to move belongings to the storage units free. There are elevator-lifts to move belongings to the second floor free. This facility is easily accessed as it is on a major thoroughfare.
Karin has been there a long time and is very helpful and professional. She is one of the main reasons I returned here even though some local competitors may have had better prices.
I enjoyed it and I would recommend this storage unit to many others!!
Chris was amazing and extremely helpful
Highly recommend their facility
I love everyone here and it feels like family. They go above and beyond.
Good 👍
It was great
Very satisfied. Karin, the Property Manager, was very nice and helpful. She made sure I had a lock and knew how to get in and out of the facility.
Staff is extremely welcoming and friendly. Great experience walking through the process and storing my belongings. I would definitely recommend to friends and family.
Very great
Nice
good, however would have appreciated knowing there was no electricity in order to see inside the locker...
also, even though I was told my locker would be on the first floor, would have preferred explanation of all available on the first floor, as I wanted a location that wasn't inside. Am claustrophobic and wasn't able to walk down those dark halls with movers.
Great
Everything went as expected, the staff was super friendly and helpful
Everything was easy and professional. Personal made feel comfortable.
EXCELLENT!
Thank you to Karin! Thank you! Thank you! Karin is Awesome! She is a keeper! Please take care of her. You can't afford to lose her. The people at the other guy no name mentioned ( the orange guy) people are darn right rude!
Karin is personable and caring, and she provides excellent Guest services. What I like about Karin, is that she is friendly, she determines your needs, she finds you a solution, and she shares the add ons that might be needed for a safe stay, and most of all she thanks you for your business. also, she knows us by our names and faces. That's awesome!
loves and hugs to you, Karin! you are loved and cherished by me! Russell Acosta
Excellent everything was perfect
Karin is great and very accommodating to our needs!
Karen was amazing . Went above & beyond to help me out
I feel like I am dealing with a local business instead of a faceless corporation. I appreciated how easy they made everything and the prices are fair. I am very satisfied.
The property manager Karen was extremely helpful and professional.
I will definitely recommend US storage because of her.
Chris was very helpful in looking out for and changing us to another size unit.
Amazing experience with Karin & Cris , who made my move very easy & enjoyable. The setup process was very speedy, seamless & professionally managed.
A neat, spacious storage at best prices.
Actually a great place with flawless coordination between the two of them.
Thanks Karin & Cris.
SO IMPRESSED with your fantastic service.
so far, so good
Was a very good experience, Cris was very helpful and explained things well. I like the flexible hours of the facility.
It was good, the staff is friendly and helpful! The storage facility seems clean and doesn't have many people loitering which is good.
Very good customer sevice Chris who help me
Karin was great from the time I walked in the door she was able to accommodate me with a bottom floor storage unit and I moved my things in hmthe next day. I woul highly recommend US Storage and Karin.
The manager Karin Mertz-McBride was so nice and awesome. Stark contrast to the Public Storage place we visited before
Excellent service. Karen in fantastic
All was good. No Surprises. Fast process.
We just rent two units at Laguna Hills location. We’re very happy with the wonderful service that Chris an Karen gave us. Thank you. Keep up the good work.
Staffs are kind and explained well.
Clean facility, friendly and helpful staff, great access.
Great service!!!
The lady is so nice to me.
Very good for customers service and very friendly
Pleased with the personable
Service I received.
Very helpful staff. Karen, and Chris were both polite, with great customer service.
Awesome place with an awesome fellow Philippino helping us with kindness and great knowledge re: our storage needs!
Great
Very great experience overall. Karin was extremely friendly and helpful and I’ve honestly never had a better experience at a storage center
Was very very good. Perfect service and efficient. Manager new their job well and was very welcoming.
The experience was great! Karin was very pleasant and she helped us get the right storage unit for our needs.
My experience was very positive.
The people were efficient ,helpful and friendly.
Very helpful. Helped me get what I wanted. Went beyond my expectations.
Great! Karen has been excellent. Very helpful and accommodating.
Easy to select a unit, sign up, and pay online. Very friendly onsite manager and a clean facility. Oh, and all that at the best prices in my area.
Everything I wanted in service, price plus a polite friendly staff.
I’m very impressed when dealing with Cris. He is very responsive, professional and provide prompt services. US Storage has a free truck for moving and offer reasonable prices which made it all easy during this stressful time. I will definitely not hesitate in recommending US Storage to my friends.
Very good 👍 👏 👌 😀 ☺
Everything was great
Easy to rent. Great staff
Awesome service nice people!
I met with Chris. He was very informative and is the reason I went with you over public storage.
The price ended up being right for the first two months saving over $100. Check-in was really easy. Facility was really clean.
Thank you for being so helpful on my first time using a storage unit!
Great job all around. Took the time to upsell extra and throw some discounts our way. Great job
It was good- Chris was nice and professional and very helpful
Customer service was perfect
It was very simple and quick. I appreciate the easy process and the kind service from Karin. The office was very clean and it felt welcoming.
Great staff
Karin is exceptional. She went out of her way to show the great facility. So Clean. and Karin was so helpful. You have a winner with her. [email protected]
Great so far. Very Karin and Cris were very helpful.
The staff member was courteous and professional. This is the second time I have rented from this facility. I returned because I was treated well the first go round.
It was great, very efficient, friendly and fair.. Will recommend to my friends
Very comfortable. Chris was extremely helpful over the phone when I was researching places and in person when we finalized the agreement.
It was very good
Good price value, easy process and very polite staff
We had a great experience. They are very accommodating to your needs and willing to work with you so you get what you need. I would highly recommend this place to a friend or family member.
I am very satisfied with the Service that I received.
Great! Karin is awesome!
We had a great experience! The entire staff was friendly and helpful and we feel that we got great service and value for our money!
Very helpful and friendly. Facility very clean
Karin is Amazing! Thank you!
Very helpful highly recommend
Very pleasant & satisfactory
Great communication, clean facilities, move-in was easy. The cost is a bit more than I expected, but sometimes you need to pay for convenience and location.
fantastic
Friendly, answered all our questions. Seems to meet our needs at this time
Excellent experience all around. I rented a unit at the Laguna Hills location and Karen couldn't have been more pleasant and accommodating. She even saw that the fancy lock I was trying to use wasn't working very well and she gave me a new one which I really appreciated.
I would highly recommend U.S. Storage to anyone needing storage services!
Very pleasant! Karin was most kind and accommodating.
We are happy with Jason showing us around the property yesterday 07/30/2020
When I went in to inquire about renting a unit and the process, the staff was very knowledgeable and helpful. I would recommend US Storage to everyone!
Both associates were VERY nice, friendly, professional and helpful.
One thing I don't like about US Storage are the NUMEROUS sales calls after I made the initial call.
Karen is a pleasure to work with, she is very accommodating, she has answers to all your questions and concerns. Karen goes out of her way to make sure that you have the right size unit, and it accommodates your needs. I like your hours, safety cameras. US Storage is clean and well maintained. Thank you, Chris
Easy and professional
I needed a storage unit last minute, I was able to come in and get questions answered and able to pick out a unit the same day.
Great experience! Staff is very professional and courteous! Very accommodating even through COVID
super professional and friendly staff! great rate!
Everyone I dealt with was very friendly and courteous!
Karin was awesome and super helpful.
Awesome
Very nice, direct, organized, responsive
Working with Karin to secure a unit has been an absolute pleasure. Several times I've given her incomplete information and she has been right there ready and fast with revisions. She hasn't even yelled at me yet, I love it. I'm confident that I made the right choice by choosing US Storage Centers.
-Aaron Anderson
Satisfied Customer
excellent, its my second time using the Laguna Hills location.
Friendly, efficient and professional.
Good
I was surprised we didn't have a roll up door in our space. It would have been nice to have seen a diagram of what our space looked like. The service we received was helpful.
Great service and friendly staff.
Great! Very easy process.
The staff was very responsive and professional. They answered my questions and resolved all the issues.
This is the second time I rent with US Storage both times were great Karim and Chris did a great job. Their customer service are great made the process simple and easy. Thank you both for your help!
Good
Very positive. Professional and courteous staff and smooth process
When it comes to rent a storage and you are badly in needs of it, this is the place for your items but this place does it with heart and a smile.
My home sold and time traveled so fast that I was in very awkward situation of having to move 5 bedroom house in one week!!. As usual Julie was there to help me out and give a place to my belongings. Listen you could rent any where storage but this place has some good energy into it which helps you beyond your satisfactions. Every thing comes together in no time!! it is amazing and all happens with the help of ''Julie''. She is an amazing lady as well her husband Tony and Karen they come to your rescue that no worry's, we got you.... "Julie is the best!" I explained my situation to her the rest was easy to handle. In two days I had her trucks and my home was moved to her storage. If you are in needs of storage don't miss this storage. No matter if I am 10 miles away I still go back to Julie because I know that she is there to help me out...I am so blessed to have them like a good family that they are always there to help. I highly recommend this place to anyone that's for sure.
Karen the manager is great, incredibly friendly and helpful
Very accommodating, with today issues going on the management team were fast and effective..
good
So far very good service
Very professional and efficient, great staff ..Julie was great ! I will refer a friend or come back again. Thank you
Great drive up storage and used your truck😀
Great
Had an error in my application and the manager fixed it without complain - that was good.
I am not delighted by the limited hours - don't quite understand why access end at 7PM wince there is a code entry.
Also the storage room I was assigned is indoor in the corner has no lighting and it is pitch black in the back. Coming in from the sun I have to use a flashlight.
Karin and Chris are both great and really accommodated us when we had to move back to Boston and store out things a month ahead of our anticipated time. The laguna Hills team has always delivered for us!
I had a positive experience with you in the past and currently. The prices are also the most reasonable in the area. I have rented from US Storage twice now and both times the staff were helpful. I even was in the position where I need a storage unit the same day I called, and staff was not only able to get me a storage unit, but the correct size!
It was an excellent transaction with Cris. He was very professional, helpful and knowledgeable. Thank you!
Karen was incredible to work with! I’m so grateful for her help & generosity getting our unit secured for our nonprofit. She went above & beyond & I couldn’t recommend US storage any more highly.
Very good Karen was really helpful. I needed a storage 7x10. Karen was helping me looking for one I know that is crazy right now with the coronavirus. She was able to help me out with care fallowing the guidance. Of precaution.
Really appreciate it!
She did good job.
Amazing customer service
Very friendly and helpful service.
Internet
Great service and rates
Terrific service, friendly, good pricing
Renting a storage and the later changes I needed to make was a pleasure. Your people are knowledgeable, friendly and helpful. Your prices are fair.
My only complaint is that you do not have enough carts to carry stuff in. There should be one at each door. Trying to find one is time consuming and inconvenient.
Good, helpful and accommodating. Easy to work with.
It was efficient and had a personal touch via the onsite manager. She was friendly and helpful.
All positive. Treated with great respect and very accommodating !
We had a very satisfactory experience with both of your company's representatives. We called from Northern California well ahead to reserve a unit and the moving truck. We received immediate confirmation. There was even a follow-up phone call from US Storage to assure us that we were set. Gave us a real feeling of confidence that we would have a place when we arrived for the local move.
Great Customer Service!
Very good
Karen was awesome she helped me a lot . Thank you guys so much
very relieved that I found a storage that I wanted and the price that I could afford! Thank you so much!!
Very happy with us storage at laguna hills . Karin was very helpful and friendly.
Karen took excellent care of me at the property! She really made me feel like my precious belongings are safe and secure.
Very good service from Manager and nice, clean facility!
Friendly and helpful, fast process
These storage units are a great value. They give you more room and for less money. The staff was helpful and provided all I needed for an easy transition. I would definitely recommend them.
The experience was great. Both Karin and Chris are couple of the nicest people I’ve met. The are friendly and professional. I would not go anywhere else and definitely recommend you guys to all my family and friends.
Great job
Immediately I feel at home. Crsig was so awesome giving me the proper and slow orientation of all what I need to know. Thank you US Storage
They were fantastic Karen and Craig were very helpful especially considering my move was under bad stressful times and they really helped out being professional/ custer service oriented and competitively priced thank you.
Everyone has been very helpful!
Karin, the Moulton Parkway manager, made us feel at home and made everything easy for us. Since she lives on premise we also feel secure.
Very satisfied!
Karin was over the top helpful, and very patient. A very great front office person.
The location is ideal for me. Cris was very accommodating when I realized I needed a bigger unit on the first floor. Cris and Karen are both very professional and kind.
Great service. Karen is awesome.
Karin was very pleasant and exceeded our expectations!
The team at this location are awsome , great work.
the gentleman was very professional and gave the move in rate.
Great service!! Very efficient and friendly.
I’ve rented from you several times Always work with Karen Mertz-McBride She always knows what I need & takes good care of me
Excellent customer service!
Experience with the staff was wonderful. Super friendly and helpful! Only feedback is that I'm having trouble creating an account my gate code keeps saying it's invalid or could not find.
Karine, was great smooth transition property was ver well maintain and clean, unit was clean and was swept out. I would highly recommend anyone looking for storage to store with US Storage plus you get to use the moving truck for free
It was fine. Helpful and attentive
Love Karin the property manager, she went above & beyond to assist & accommodate my father & I.
Great service!
It went as well as it could have. Easy and clear
I could not be more pleased with the level of professionalism and courtesy I received from Craig on my initial visit and Karin the property manager on my subsequent visit. She is super thorough with the paperwork and just a wonderful person in general. The storage unit pricing is way more reasonable than other storage facilities and last but not least, I took advantage of the usage of the free truck they offer!
Karen is welcoming and knowledgeable. She is the reason I went back to US storage.
Always an awesome experience!
The staff was so helpful and kind. The unit is perfect for my needs and close to my home. This was a great choice!
I had a great experience with Karin, she was extremely helpful and made the entire process of getting a rental unit a breeze. It was quite convenient and simple.
Karen was the best. You should give her a raise. Best . SG
Great experience working with Karin. She's friendly and professional.
Every thing worked out fine. Thank you
Great very helpful
Karen and Chris are awesome! Very professional and very helpful regarding my needs and making a smooth transition of moving. Thank you so very much!
Daley Moving guys were very professional and was amazed at their expertise at the details of packing, caring for my furniture and all the other items. I will ask for them again.
Location Info
23370 Moulton Parkway
Laguna Hills, CA 92653
(949) 273-0224
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