Trina helped me out with renting 2 units and she's been fantastic! Knowledgeable, professional, and friendly! The facility is really nice too. Security cameras and on site supervisors. I highly recommend this facility.
Hello Rachel, thank you so much for leaving us a great review!
I was able to work with Trina at this US Storage center and I couldn't be more pleased!! I had researched several units before landing at this location. Trina made the process super easy and it was so nice getting to chat with her for a bit! Thank you so much for being a kind helpful soul! I've had the best staff assist me at this company. She helped me with the code, drove me to the unit, and explained everything clearly. Awesome place and I feel my boxes will be safe here. Thank you again Trina!!
Hi Sul, we are thrilled that you had a positive experience with us!
I have a storage unit at US Storage on Lowell in L Crescenta. They had a leakage problem in another unit near mine and Kevin called to ask me if I would mind moving. They would help me move everything to the new unit. I feel they went above and beyond by helping me move and giving me a credit to my new unit. He also said if there was anything I wanted to dispose of he would do that for me no charge. Great crew over there.
Hello Pattie, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
The property is always clean and the manager (Trina) is very friendly and helpful. As an example, I had several units and she came to me and mentioned a larger unit was available that would save me substantial money every month to consolidate my smaller units to one larger one. Even better, when I came by the next week to be shown the larger unit, she said "even better news...the unit just went on sale!" and she gave me the reduced price that will likely save me more than a thousand dollars a year.
Hello Kevin, thank you so much for your kind words! We appreciate you sharing your experience with us!
Really good and helpful service
Hello Mr., thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Just moved out of my unit today. Very pleasant service it was the US Storage Center on Lowell Ave in La crescenta Trina was very helpful and kind with a very clean facility. Would Highly Recommend
Thank you so much for your kind words, Marco. We really appreciate you taking the time out to share your experience with us.
This Location was very informative. The customer service I received from the staff was excellent. Trina answered all of my questions. Would recommend this storage to everyone.
Hello Valerie, thank you so much for your feedback! We appreciate you sharing your experience with us!
Trina was a great help at the US Storage Centers in La Creacenta on Lowell Abe. It was a didficult time for me and she was bery pleasant. Thank you.
Hello Susan, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Trina, the Property Mgr is the Best! Went in yesterday trying to understand yet another cost increase. Trina was calm and helpful. Advised on my options rather than ignoring my concerns. US Storage could have lost my business, but Trina advised on transferring to a smaller unit that served me better which helped save $$.
Note: when transferring, you need to be prepared to move all your items same day if there’s an available unit.
Hi Jennifer, we appreciate the kind words and are glad we could provide you with a positive experience!
Trina greeted me with the warm smile. She completely helped me out 100% in my time of need. She is an excellent person to have on your team. I'd highly recommend the La Crescenta/Lowell facility to all my friends.
Hi Russell, your feedback is highly appreciated. Thank you for the review!
Excellent
Hello Helena, thank you so much for leaving us a great review!
Melissa was awesome!!! Very Very informative and concise. Will use again!!!
Hello, thank you so much for your kind words! We appreciate you sharing your experience with us!
Property Manager Melissa was a huge help! She and her team are most knowledgeable and give us customers peace of mind knowing our stuff is safe.
I will recommend to anyone looking for storage.
Hi Tommy, your feedback is highly appreciated. Thank you for the review!
I needed to get a storage unit before it started to rain on the weekend. I went online and looked at US Storage near me on Lowel. Their prices were the best I had found compared to other places. So I placed a unit on hold and moved in on the same day. It was easy, convenient, great deal, best price I found, excellent location and I loved the unit I got. Melissa was very friendly from the moment I met her and throughout the whole renting process. I loved the unit She showed me I could not be any happier. The rental process was easy and short, and Melisa was very helpful she made it easy and convenient for my needs. It's so far the best experience I had renting a storage unit. I love the fact that I can drive to my unit, park next to it and unload in a few minutes. It's secure and clean. Great beginning I totally recommend it you will not be disappointed I had the best weekend specially with the rain. Thank you Melissa for helping me get a storage unit this weekend.
Hi Evelyn, your feedback is highly appreciated. Thank you for the review!
Melissa was great today. She was very helpful in getting me transferred from one unit into another. Friendly and customer oriented.
Hello Rich, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Melisa/catalina was great! She helped me out a lot and she has great customer service skills!!
Hello Joan, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Melissa was amazing. Very helpful and detailed with all the information.
Hello Rubi, thank you so much for your kind words! We appreciate you sharing your experience with us!
Melissa was very kind to us as we rented two units. She went beyond what I expected from her. Very clean storage center.
Hello Ashton, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Melissa is amazing! Super kind and understanding! She made the process easy and convenient.
Hi Nicholas, we appreciate the kind words and are glad we could provide you with a positive experience!
We were helped by Karen, she was an awesome and amazing person! Wish I could give her a 10 star review....
Hello Gene, thank you so much for your feedback! We appreciate you sharing your experience with us!
Walked in, every question kindly answered, excellent first impression-
Hello Jeff, thank you so much for your feedback! We appreciate you sharing your experience with us!
Assistant manager was helpful and pleasant
Thank you so much for your kind words, Won. We really appreciate you taking the time out to share your experience with us.
Great customer service, thank you Melissa! She did an awesome job to help me.
Thank you so much for your kind words, Melany. We really appreciate you taking the time out to share your experience with us.
Melissa is the best, she goes beyond and above to make sure customers is happy.
Hello Madeline, thank you so much for leaving us a great review!
Melissa was super nice and efficient solved alley problems ty!
Hello Eric, your review is appreciated. We genuinely admire your kind words about Melissa's service. Thank you for sharing your experience with us!
Melissa was so helpful. She made renting a unit so easy. Thank you Melissa
Melissa helped me sign up for a unit yesterday and she was great! Very knowledgeable and personable! Thank you Melissa!
Super clean and accessible. Melissa at the front desk was amazing and super helpful. Highly recommend.
Melissa was amazing had great information and willing to help.
Melissa was amazing! She waited for us as traffic got very bad. With a generous smile Melissa greeted myself and son. We were exhausted from storage run arounds; it was refreshing she had all the answers and found a perfect accessible unit that fit our needs.. Aheyhee/thank you!!!
OH, the rates were good and hours of access are great.
Melissa, the manager is really great and very helpful. I’ve been here for a few years and it works for me.
The best thing about this place is Melissa. Every time I saw her she had a big bright smile on her face and was always so kind, attentive and helpful with everything. You could tell she really cared and wanted to help. Grateful for the workers who pour their energy into their work. Thank you Melissa!!
Mellisa was kind and very helpful with my needs. Thank you
The best service ever!! Melissa Huizar is the best! Give this woman a raise for her exceptional service!!
We had such a great experience here. Melissa was so patient and friendly showing us each unit
Mellisa is awesome! Super friendly and helpful with getting us a unit! Thank you!
Great customer experience from Melissa!
Melissa was very professional and helpful
Wonderful and Amazing experience at this location. The Assistant manager Melissa went out of her way to give me the best and most professional care anyone can do. She was very kind and understanding to my problem and took initiative in resolving it. She is definitely a great employee to have because she takes pride in what she does therefore she thrives in her managerial skills. She is definitely hands down the best employee I have encountered at that specific Location. She should be made an example of how a great employee and assistant manager should be. She is great !!
Thanks
Had an easy experience renting a new unit. Was helped by Melissa, who was great.
Super helpful on getting me early and walking me through the process to sign up and get my rental, thank you Melissa!!
Easy and fast. Melissa help me out perfectly and I got my ideal storage. Thanks
Melissa was extremely helpful. Best customer service I’ve seen in a long time. Switching from my current storage unit to US Storage now because of her customer service.
Great storage. Clean and well lit.
Mellisa was very helpful with setup and customer care. Thank you
Melissa was very! helpful when my lock was jammed and I could not get into my storage locker. She worked very hard and then called a helper who cut the lock. Thanks for the help Melissa!
Cynthia
Locker #310
Absolutely amazing service!!
Melissa was phenomenal and very helpful and lovely you should continue to gainfully employe her.
I want to thank Melissa at US Storage on Lowell Ave. I was having problems finding the key to my lock, and I had a moving truck following me to my storage unit. It was Melissa’s lunch break time, but she helped me get the lock off the unit, and was super helpful. Always have had good experiences with staff at US Storage.
I recently had the pleasure of interacting with Melissa at US Storage, and she is an absolute gem! From the moment I walked in, her warm smile and infectious energy made me feel like I was visiting an old friend rather than a storage facility.
She went above and beyond in customer service, patiently answering all my questions and never making me feel rushed. I left feeling like I had made a new friend instead of just completing a transaction.
If you’re looking for a storage facility, I wholeheartedly recommend US Storage, and more specifically, ask for Melissa. She’ll help you conquer your clutter while making the experience enjoyable. I’ll definitely be back for my storage needs!
Consistant professional service. Very clean facilities. 5 stars.
Melissa Huizar was very helpful and very polite and caring of our situation. She is best!! Thank you Melissa for everything.
Thank you Olivia for the help to get my third unit.
Melissa was very nice and helpful.
Wonderful customer service
They're Greattttt....!!!!
(((Superb Service and Personable)))
Great personable service by Melissa 😊 thank you!
Very tidy office and units clean. Perfect for what I needed. Thank you!!
Excellent service and very helpful people in the office . Melissa was very professional. This place is very safe and secure
Great place to store your stuff.. units are easier to access versus other storage companies.
Melissa, the Assistant Property Manager at the La Crescenta location was most helpful and helped me expedite the whole process of securing a unit. Five stars!
Melissa was a Rock Star and helped us with our account. Thanks for your help!
Excellent storage facility. Gate can use an app to open which is very helpful. Lots of drive up units. Melissa is very personable which is refreshing these days👍
so grateful for this storage company:)
when i lost my place and had to put my life in storage, this place had, and continues to have ,the most reasonable cost for the space.The grounds are clean and safe, well looked after and maintained, and the staff is very helpful and sweet.
I want to give special thanks to the present manager Melissa Huizar,(and past manager Karen) for there time and compassion with helping me navigate paying rent and being a happy customer:) cant recommend this place enough!!
Nice service and attitude.
Exeptional costumer service.
Nice and clean spaces.
Best price in the area.
Melissa the attendant was very helpful, informative, and made the experience easy and comfortable. Thank you.
Value human in all aspects and help me with storaging all my belongings. Caring place to trust!
Robert was patient, kind , friendly and answered all my questions ..Easiest rental
Process EVER ! Thank you so much !
Melissa was awesome. Very friendly and helpful.
great customer service. Melissa was super helpful, easy going and friendly!!!!
Melissa is so quick responsive and friendly and give me a good deal on my storage,thank you so much
MELISSA will go above and beyond her job description to get your business... Ask for her and you won't be disappointed...
Place is clean, customer service is good, terms are fair. Would recommend!
Karen was amazing, she helped me so much. Very knowledgeable and helpful, and was happy to take the time to make the process easier for me.
Amazing! Go see Karen she’s the best!
Karen will help you find the right unit for your needs. I rented a 10x10 unit today, I cannot be more satisfied after I finished the transaction
Karen was super helpful when we went there looking for short term storage before our move. Especially with finding the right unit to suit our needs and my disability. She made a stressful time much less stressful.
Great facility. Convenient, affordable and an attentive staff.
Excellent customer services. Easy access to the unit. Highly recommend if you're looking for storage space.
UPDATE: I've needed to secure additional units in the past week due to a family emergency and Karen was readily available to make things happen for us. She made the process easy and stress-free. Very grateful to have found this space.
I'll try to be brief, but it won't be easy. I helped an older friend secure a space at this facility and I must tell you that Karen Bowers is absolutely the BOMB! Whatever she is paid...IT'S NOT ENOUGH! She was very professional, friendly, informative, helpful and even funny! The rates are the best I've ever seen anywhere and Karen got us signed up with access to the unit in far less than an hour. Thank you so much, Karen, for your attitude and much needed assistance as my friend is going through a very difficult time and you handled everything perfectly!
Karen is so helpful and friendly. Easy access to units and user friendly all around.
Karen was amazing! She’s a pleasure to work with. Thank you US Storage for everything.
Karen was extremely helpful, accommodating and understanding. Couldn’t have been smoother.
Karen is very professional, easy to work with. Shes very helpful. Place is kept up very nicely and clean.
Karen is great, nice facility.
Thanks Karen for your help.
Highly recommend
Karen was so helpful and kind
Great prices and great service.
Clean, safe storage at a fair price. Karen is the best!
Super helpful! Great customer service.
Karen, the property manager, is great!
Karen of La Crescenta was very friendly and helpful. The place is neat and clean. Within an hour we were signing our contract for a storage unit. Also, 3 months promo was a real treat.
So pleased with the caring attitude and experience I had with Karen and Natalie!
We just added a new unit! Again, because of Karen’s help and support!
Had a great experience. Didn't take too long with the paperwork. The employee that I talked to was very friendly and very clear about what was happening with the paperwork. Defiantly would recommend.
Karen was amazing and super helpful! Clean and accessible facility!
It is very pleasant experience here to rent the space and Nathalie is very nice person to work through! Thank you. And, of course, Karen is an awesome manager. I can’t wait to see them again!
Best storage center in the area. Clean, organized and an extremely professional & knowledgeable site manager
Cleo and staff are absolutely amazing and accommodating. They are so genuine in their efforts to help and work with you in finding the perfect space for your budget. I was feeling very apprehensive about finding a safe reliable storage facility which I use daily for my business and as soon as I entered the office at US Storage I knew I was in good hands. They are sincere and warm hearted and I cannot say enough great things about Cleo and anyone else I have ever dealt with there. I plan to be here for years to come and to continue seeing their lovely smiling faces and waves from the office! Thank you Cleo!
The on site manager Karen provided great service! Took the time to show me each unit size , so I could decide which would fit right for my needs
Karen is super nice and helpful. She was able to help us find the storage we wanted. The place is super clean and she is always responsive. Thanks
Great price, and superb customer service by Natalie at La Crescenta.
Karen was incredibly helpful, friendly and patient! The facility itself was extremely clean and well kept. So happy we chose this location!
Great place to store your stuff. Karen was made everything so easy. I couldn't have made a better choice leaving Public Storage and coming here.
Karen was kind and helpful in assisting us with our storage unit questions and rental; she takes the time to go over the details in an unrushed manner that we appreciate.
Karen was fantastic!!! Great customer service!!
Excellent service, price, convenience! Always clean, quiet and well-maintained!
Vanessa was amazing with helping me on my first day of moving in 🤘🏻
I was here for 2.5 years and I moved out today. Never had one issue there. Olivia in the office was very helpful.
Lovely property manager on site! Was able to show me a few different units and explained all the charges to me. I feel good renting a space here.
Quick and easy…good options and availability.
Friendly and knowledgeable staff, clean units.
Awesome service 👏 best in town
Great service , straight to the point and showed me a great unit !
Great service very helpful 👍🏾👍🏾👍🏾
Prices are high but it's a fairly decent storage unit.
Excelente servicio la muchacha Eva muy amable y attentiva
Friendly staff especially Ms .Eva Morales super helpful . I was able to find some storage space. Thank you would recommend.
Eva was very helpful, she helped me with my storage needs and answered all my questions throughly!
Super friendly nice great customer service patient beautiful smiles take care thank you
Very clean location and nice staff members
Eva morales was so helpful, had a couple
question on getting my first storage unit and she was very kind on giving some tips and pointers. Love it!
Thanks to the young lady named Eva she was very helpful and assisted me very well and kindly
I had a reservation for a mid-size locker and a parking space for 3 months and wasn't disappointed by the experience by the end.
My stuff was safe and not damaged anyhow by the end of the duration. It was the most important thing I had been looking into before reserving the lockers.
A few minor issues happened tho:
* one of the codes didn't work the first time we came to the locker after a short pause. Kevin helped out with it and fixed it;
* I saw 2 cockroaches outside and let the manager know about it;
* one of the discounted offers for the space wasn't transferred to the next full month due to a tech problem and was only applied to the rest of the current month which made the offer less great;
* No self-service experience of canceling your bookings online - I have to call the office;
* the restroom was closed for the whole duration of the reservation and the nearby one was about 10 minutes away; It was extra inconvenient during the moving-in and moving-out process;
Great things:
* the location seems to be safe;
* the inside territory is in a good shape;
* Kevin, the manager, was super helpful and nice;
* It's close to the highways;
Overall, I'm satisfied with the service.
Best customer service support yet! Lovely lady name Eva is amazing and quick with any questions or concerns !
Mengjie is super helpful.
Cleo was like Wonder Woman - she saved the day for me. I was in the middle of moving out of my home and ran out of space in storage units elsewhere. I showed up 45 mins before closing and Cleo took care of me, stayed late to ensure everything was taken care of, and my movers were able to get their jobs done with space to spare. Thank you!!!
Just came in and checked the storage and it was so big and clean and such great customer service from Cleo!
Eva morales was professional, friendly, efficient and welcoming! She was someone I knew I could go to if I ever had future issues with my storage facility. Great service! Highly recommend!
Clean location with enough room for cars to park next to drive up units. Ismael was also very helpful showing Me My unit and also taught me how to open My units Door.
Ismael took care of my rental locker process and it was a great experience.
Great service. Clean units. Mengjie was very helpful with paperwork.
It is a very clean and convenient location, Mengjie helped me to get the storage space I needed. Great customer service! I will tell my friends about this place.
Good property, close to where I live. Helpful staff.
Great storage facility! Kevin and Cleo took such good care of us while we were dealing with moving storages! Very helpful, friendly, and gave great suggestions for sizes!!! Thank you so much!
My experience has bee very favorable. I needed a special case to allow the possibility of a second storage locker on a weekend when nobody would be available, and a creative solution was offered. I've had no trouble locating the facility or my storage locker, and getting the movers in was easy. After that, they did all the work and I needed so special assistance. Since that time, getting in and out has been easy and the manager has been very helpful.
Looking for a small storage space (4 by 4 by 4) and was lucky to work with Kevin (the storage manager) at this location; he showed me a unit and he was able to accommodate my needs, so I moved in the same day I signed the contract. Kevin made it easy and smooth, the whole process from start to finish only took about 30 minutes. Great customer service!
Robert was very courteous, friendly, and helpful. I like the fact that most of the units are drive ups. Highly recommended.
Price: 5/5
Accessibility: 5/5 (no elevators, you can drive up next to your unit easily)
Hours: 5/5
Storage: 4.5 (Clean and way more spacious height-wise than I anticipated, however my unit had no lighting so it was pretty dark)
Cancellation Process: 100/5 (absolutely no hassle and super quick)
Overall: 5/5
Definitely my best experience with a storage company yet.
Very good, smooth informative detailed yet quick processing and check in. Also extremely courteous an friendly without being patronizing. The premises is very clean as is my unit.
The staffs at US Storage in La Crescenta at so cordial. We’ve been using their storage units for sometime now. It is safe and convenient.
Kevin was super friendly and helpful in finding the right storage unit. You can tell he cares about the property and his clients. I would 100% recommend anyone who needs storage, to contact Kevin.
The rental of unit occurred very quickly and Kevin was excellent!
Kevin and Robert were a great help. Very professional and thorough.
Hi Taleen, thank you for taking the time to rate our storage facility in La Crescenta, CA. We would like to hear more about your recent visit and learn of ways in which we could improve your storage experience. Please email
[email protected] to further connect. Thank you!
Great people skills. Very helpful planning my storage needs
I had a pleasure with working Ismael, very professional and honest guy, helped me with my storage questions and provided excellent service , everything was very quick and no headache
Ismael was very nice and gave me all the information I needed to rent the unit. He even took me on his golf cart to show me around and took me to the unit for inspection. Ismael made the process fast and easy.
Friendly & efficient staff, storage room clean & well lit, with easy access. Lower prices than other nearby facilities.
Kevin at US Storage was incredibly helpful and kind and the facility is clean and top notch!
Great communication, secure site, clean units, and helpful staff.
Great business! Very customer friendly and convenient for your storage needs.
Kevin is great! Highly recommend this facility!
Very pleased with La Crescenta US Storage Center. Kevin was great, very helpful & got me through the process quickly. The place is very clean & the price was the best around.
Thanks!
This storage center is amazing. Very clean and the staff go out of there way to help you. Both Kevin and Robert went above and beyond to get me the right unit and answered all my questions
Very clean! Competitive pricing - lower than just about every other place I compared in the area. It was very easy to get set up. 20 minutes tops! Kevin in the office was great! Very kind, patient, and efficient
Great customer service! Kevin was very helpful.
Great !!! Finally the best ever information.
Awesome space and Kevin was very helpful.
I really like how convenient their drive up spaces are. I had a drive up with them in July of 2020 so, it's good to be able to have a space with them.
Kevin is awesome. He not only showed us couple different storage but helped us identified what is best for our needs. We love the great customer service.
My first time seeking storage and Robert was awesome. He followed up with my online request and was prompt to meet me at the office. By showing me various options, I was able to make the appropriate selection for me. He exemplifies what we want in customer service: cordial patient helpful well-versed with full clarity and recommendation. I highly recommend Robert and this facility that is clean and easy access.
Great service Kevin is great there.
Kevin was amazing, he explained what storage was best for our items. The office was clean and tidy. I personally recommend this location.
Really impressed with this location. I needed a unit quickly and the property manager Kevin was a great help. He addressed all my concerns and questions and was able to show me a few open spaces around the lot so I was able to make the perfect choice, great customer service. It was very clean and well kept, plenty of space to drive through, and easy to access. Overall, I'd say this place is better than any other storage place I've ever rented from before, I highly recommend.
Kevin helped me so much . I didn't know nothing about renting a storage he helped me a lot. 😊
I've had a phenomenal experience with this US Storage location! I made an online reservation for a unit, promptly received a call from Kevin about taking a look at the unit to make sure it's a good size, and was able to book quickly! I also had some issues making it to the initial viewing appointment time, and Kevin was incredibly flexible and understanding! I didn't feel pressured into a size I didn't want and felt very accommodated. I highly recommend this place for storage!
Kevin is a extremely helpful. Better than our other self storage experiences by far.
My uncle and I share a unit together. The place is clean and nice and Kevin is super friendly and outgoing. I highly recommend them for your storage needs.
Excelente service.very clean property and Ismael was ver y helpful
Completamente recomendable... Excelente servicio!!!!
Kevin was very helpful in getting us set up with our storage. He made the process of attaining a storage unit super easy and smooth. Thank you Kevin!
Very helpful, friendly staff. Kevin was great to work with. Property is extremely clean and well managed.
Cleo has been amazing ! She’s been a really bug help highly recommend her !
Cleo has been a major help. With our every need.
Cleo was very friendly, extremely helpful, and really went the extra mile to help us get set up. Clean facilities, spacious setup with room for cars to pass, and a great deal on the price. This is the place, right here.
Cleo was very friendly and knowledgeable. She helped me change a reservation I accidentally made online, so that I could book the unit I actually needed.
Excellent customer service. Great storage unit, with drive-up spaces.. Perfect for Business use as well.
Super helpful and willing to work with my for my situation. Great service!
AFFORDABLE, CLEAN and FRIENDLY! After comparison shopping different Storage Properties, it was an easy decision. Kevin is so knowledgeable and friendly. He offered great insight and helpful suggestions about the moving process. Additionally, the office was immaculate...making sure to keep with protective protocols during this time. I highly recommend US Storage Centers in La Crecenta, CA. Ask for Kevin!!
Lovely experience and service from Kevin at US storage. Highly recommend this location.
I went to rent a Storage and Cleo was very helpful and professional, she also helped me find a storage unit that was right for what I needed .The storage facilities were clean and overall it was a great experience.
Kevin and chloe is very helpful and their customer service is supperb, I would likely reccomend this to everyone who would like to store their stuff.
Great service and customer service. Cleo is great and friendly!!!! Fair prices!!!!
Thank you for helping out. Im a achool teacher and am faced with rearranging my house to accommodate teaching from home as well as my two high school boys learning from home. Thank you Cleo for giving a teacher discount. It really helps
Getting ready to start the new school year. Its August and I'm so thankful to Robert for making my transition to a larger unit so easy. 😁😁😁
The assistant manager Mr.Bittle was a great help in showing me around the property. He showed me a couple different sizes to make sure I got the best one for me and gave me a great deal too! If you need trustworthy and secure storage come here.
Robert was a great help while I was getting my storage he explained everything to me and what I need to know.
The place is super secured And It’s highly recommended cops are around town all the time part of city of Glendale.
Bobby did an amazing job setting me up with a storage an got me a good deal an he also did a good job showing me around the facility thank you Bobby for setting me up with a storage
Very Nice place the property was clean Robert was very helpful Explained everything I will definitely be back still looking around he was very caring And very in formative
Storage units are very clean and well kept. Cleo, the manager of this center is friendly, helpful, and professional. Would recommend highly for anyone needing a place to store their belongings.
I had the greatest service from this guy name Bobby he showed me around I will refer him to my friends and family to definitely to go there he was sweet and nice I will be going back there for sure to get a storage unit
Robert was very helpful looked at 10 by 10 very clean still looking around got to talk to my husband very Nice and informative about everything showed me around also very clean place and he was very knowledgeable about the units I will definitely consider coming back just got to talk to my husband
My husband and I had such a wonderful experience here with Robert. He is helpful, informative and kind. Would definitely patronize them again in the future.
I came to rent a storage fir first time and cleo help me to get the best price and she was very helpful
I love how clean this place is, unlike Public Storage that is so dirty and not maintained
Cool and convenient. Mengie is awesome.
Mengjie helped me a lot he is an exilent employee
I really like the facility due to how clean it is. I also like the fact it is open,not enclosed. It is close to home.
This my third time back and as always the office staff Cleo and Ehime were very helpful and courteous.
Noah set us up with our unit, service was great. When showing us to the unit, he took us on a golf cart so we didn't have to walk. Price is great and access is easy. Definitely recommend!!!
Great place. Helped me from the minute I walked in until I had moved out. The place is very clean and I had access from monrning until later than U-Haul storage would let me.
facility is very well lit at night and noah keeps the facility nice and clean
Me and my wife rented out last week and Noah was very helpful i highly recommend going to this facility.
Went to this facility just looking to compare to other storages and Noah helped me out and i ended up renting out a unit. I highly recommend this place and to talk to Noah when you get there.
Great service and easy to work with.
Great storage facility.good prices and clean,Mengjie was very accommodating to our family’s needs. Thank you very much.
Great prices and clean facility. Ask for Michael he gave me a great deal to start!!!
El lugar especial confortable para Tus cosas personales y tus muebles es us storage center ven y compruebalo con tus propios ojos en lo personal lo mejor q yo pude encontrar lo encontre aqui michael y Cleo fueron quien me atendieron las mejores personas q te pueden atender
Very helpful staff and prices are good compared to other storage facilities in the area 👍
The staff are always polite, very clean storage center. Would definitely use again.
Excellent! Staff is good, manager cleo is a very nice and helpful. Facility is always clean and neat.
Muy buena atención y amabilidad.
Tambien tienen muy buenas ofertas y las instalaciones estan muy limpias..
Recomendado.
The staff is really nice, and Cleo was really helpful when moving everything to my unit.
Cleo
Is an Awesome person very friendly and professional
The staff Cleo and Michael are most professional and pleasant. I will recomend everyone here. Thank You
This was one of the best experiences I’ve had in a very long time. Michael was super friendly, informative, and patient with all of my girl friends questions and concerns. The location was very clean and easily accessible. I will definitely be recommending this location and Michael to all my friends and family.
Been with them for two years. The price increased and Mengjie at the front helped me get into a larger unit for less money.
Excellent customer support. Highly recommend it! Oh, and make sure you get Michael to do your paperwork, he’s a real nice guy, would make the daunting task 10x easier for you
Cleo and Michael were very helpful and super accommodating. Would recommend this storage facility to anyone that needs it
Great service thanks Michael you are the best
Great service! Ask for Michael, he really knows how to take care of customers!
The worker in the office Michael, knows how to talk to people, he’s the reason I went with US Storage Centers instead of the other big companies.
Excellent customer service Michaël was really helpful
Wow, I can’t believe how awesome the service is here. Thanks Michael for understanding what I needed.
I appreciate the customer service by Michael. Really answers all your questions. Recommended
I came in at 5 minutes to closing and expected the same response I have always received at other businesses upon a last minute arrival - to be told that there wasn't enough time to serve me because the person at the counter wanted to leave not 1 second later than they could manage. This was not the case with Gabby. She was polite and patient and was happy to show me around. She was proud of her clean and secure facility and made me feel welcome. Gabby recommended a unit that served my needs and even showed me a couple more to be sure I was satisfied. I felt zero pressure, neither to decide quickly nor to even rent at all. She clearly explained the contract and my responsibilities under it. Somebody should give this woman a raise. Thank you, Gabby, for a rare, wonderful experience!
Cleo was absolutely fantastic! She was super helpful and took excellent care of me!!
Great customer service from Gabby.
Great customer service from gabby
Great customer service from gabby...had a great experience, would recommend to a friend
The storage was an excellent shape and gabby really helped me out
Gabby was great. Kind and detail oriented. Management material definitely.
Gabby is wonderful. Because of her. Sign up a storage place here in US storage.
I wish her all the best.
Excellent service reccomened to all in need of storage space.
Easy access. Clean property. Very helpful staff!
The minute I called, customer service was excellent, the rep. On the phone was so helpful she got me exactly what me storage space i needed with an amazing price.
Not to mention Gabby at the office was so friendly and explained me all the details. The place is so clean
And easy to drive up to.
I totally recommend it.
Cleo helped me with everything and in general I had a pleasant experience
Great customer service great deals and plus free move in truck really saved me some money thanks gabby
Great customer service love that all units are drive ups great deals thanks Gabby
Gabby xcellent, very professional & personable. Great place to do business. Thank you for making the transaction easy & pleasent.
Cleo answered all of my questions. Cleanest storage place ive been to
This place was much cleaner than the public storage around the block and Cleo always has the best deals
Very good experience very fast service and knowledgeable staff
I made a last minute decision move and had to find a new unit today. Its been a long day but i know that in the end it was worth the trouble. It makes things less hectic when you get a good deal including a free moving in truck. I felt welcomed thanks Gabriela i really appreciate all the help.
Great customer service and affordable prices. Gabby is awesome very informative!!
Great Customer Service! I really recommend this location.
Thank you, Gabby!
Love this place, made my work way easier. I would recommend you to use this facility if you need a lending hand. Gabriela offered me a great deal plus I got to use a moving truck for free!!!
Prices are great, close to the free way and enjoyed the service i recieved from gabby
Customer service was great plus free moving truck made me move easier, thanks Gabby
Awesome customer service from Gabby!
Great customer service from Gabby
No stairs to deal with and great workers in patty. Just rented space for RV. Feels great to get it off the street.
Ckro and gabby hrlp my friend . They provide him an rxcrlent customer service and they have a frrr truck
Best price around town! I was very happy with the facility and the manager Ishmael. This place by far is the best bang for your buck I grantee it
Excellent service, clean area. I was there on friday late afternoon and the lady was very detailed and quick on her responses. Offered me water. Absolute quality service. Love it
Cleo the manager is great!
Excellent service provided by Cleo and candy
I Like the lights improvement that the are doing . Prices are not cheap but is more safe place than PS in tujunga. I feel more confortable been bymyself in the storage area
Us storage is by far the friendlyest place to store your stuff eccept corperate keeps raising the rates and thats most likely why people are moving out . Your rates are high enough as it is.also candy is extremly professional and to me i find thats good for your business.
1st thing I noticed...clean, clean, clean! Super secure too. We forgot our new flat screen TV in the unit & they called me the same day! Plenty of parking. I can't say enough great things about this company. They always take good care of our possessions. We love US storage!
My name is Jennifer Ava Fairchild, I have had the pleasure to deal with Cleo at the location on Lowell Avenue in La Crescenta, CA. Cleo is the most pleasant and professional person. I would highly recommend anyone to utilize the facility. The facility is always clean and well operated. The rates are excellent and it is a well lit, secure environment.
This place is great clean and great access hours. Mary was great very friendly and professional.She helped me out and was very patient.
Mary provided me excellent customer service very professional .She was a great help !!! Property is clean and great access hours .
Checked this place out after visiting the other storage place. turns out, glad we did!
Mary, front desk, helped us out by showing the spaces available and giving us great price!
Love that our space is first floor, so easy to move boxes in. Access is available 0600 - 2100.
Amazing service ! Friendly staff! Mary a staff member went the extra mile for me and other customers she was helping ! Thank you again!
Cleo was so friendly and a HUGE help! She gave me the tour and brought me to my unit, with extra advice on how to make the move in as easy as possible. The neighborhood is very quiet and peaceful. The absolute BEST part is their availability!! They have access from 6am-9pm everyday! It's so convenient for my constantly changing schedule. Already thrilled with this move! :)
Great service! Keep up the great work Patty
super friendly staff great location and clean THANK YOU PATTY
Clean ,Secure ,Great customer service ! Patty has always resolved any issues I have had quickly an in a professional manner !
Very clean and comfortable setting. Patty has been an amazing help with providing excellent customer service. She is a sweetheart! Glad to give US Storage La Crescenta my business!
I must say the place is nice and neat. It's a very comfortable environment from the second you walk in. The manager on duty Patty is so nice, so helpful, and very informative. Would definitely recommend!!
Best storage center I've ever used. Easy access. Super clean. Patty makes everything very easy. I moved farther away, but keep my stuff here just because I can't find anything better.
Mary & Patty are great property very clean plus on long hours
Because Patty's customer service is was so great. Her kindness is absolutely extraordinary!!! It was super clean and very secure. I wouldn't rent storage anywhere else.
Very clean space, best customer service in my experience for a storage facility. Felt safe being there by myself.
Clean property great service by Mary
Property very clean friendly staff
Great facility. Clean. Well organized. Patty is also very helpful! Highly recommended!
So clean and safe! Loved Patty in the customer service!
Man this place was great and I have only been there once. Patty was the lady that helped me get everything set up and she was very nice. This place is super clean too. Happy to be a par too this storage facility!
Affordable, well maintained,helpful friendly staff,variety of sizes of units that are easily accessed, and an always open clean restroom on site!
What an awesome and refreshing change from my last storage place in Ventura area! First of all, I like how well they keep the place up... I mean its so clean you could almost eat off the floors!! Also, very well insulated and cool on the inside of storage areas!
The staff are so efficient and always friendly and Patty is always willing to answer my many question. I consider this place to be my second home away from home... And I highly recommend it to anyone who likes a well kept storage unit with always friendly and professional staff!
Patty and the rest of the staff are AHHHHHMAZING!
They helped me get a better unit than the one I had originally reserved online.
Everything is so clean and secure!
Cleo, Mary and Patty are all terrific. They have been so helpful and nice to work with. The facilities are very clean including the rest room.
Super Clean and good service
I have been looking for a clean & reasonably priced storage facility near my home. I needn't look any more. Clean, facility, knowledgeable and friendly office staff willing to fulfill my needs.
Excellent service and the nicest people you can imagine. Highly recommended.
I was recommended to US Storage Centers by another storage facility that did not have the inventory i was looking for and I couldn't be happier. US Storage Centers has a wide variety of units and i feel that the prices are reasonable. The facility is neat and tidy and I could talk to Patty at the front desk all day. I also appreciated that when filling out the paperwork Patty was very upfront about the costs and rules of the facility. I would definitely recommend this storage site to others.
Great location,ground level units,Patty was very helpfull ,answered all my questions she rates 5 stars
Great storage center, recommend facility to anyone, 10/10 service ! Cleo was also very helpful answering any questions i had with no hesitation !
Mary and Patty have been excellent. They're friendly, and do their best to accommodate your needs.
Great location and access hours. Super friendly staff, asst. Manager Patty is awesome, totally goes above and beyond to make you feel welcome, at ease and at home.
Great facilities, super clean, rodent and bug free.
Clean friendly and a wonderful place to store your stuff. Patty is a wonderful salesperson and would definitely recommend this to everybody.
Great storage facility! Patty is very helpful & the paperwork was a breeze. Big plus is we're able to drive up for easy loading or unloading. Highly recommend this location if you're looking for storage at reasonable rates!
The place is clean and safe. Patty, the receptionist , was very helpful. I'd definitely recommend this storage facility.
Love the cleanness, accessibility staff courtesy like for instance Patty, prices are reasonable, I highly recommend for any storage needs.
This is a great place for storage with excellent customer service and convenient location.
Wanted to ad also that this facility is great for anyone that is looking for a storage place and the safety of this location is fantastic.
Never thought I would be reviewing a self storage facility but this one deserves one. Patty with a Y not an i gets most the credit with outstanding customer service that many other business owners could and should learn from. Attention to detail is not what you expect at a public storage. Most places sign you up and forget about you after they have your signature and your money. Always felt welcome and any concerns were immediately attended to with a smile. Second time I have used them and will definitely be returning when my inventory gets larger than I can handle on location.
nice place people are friendly ,its very clean and they are very helpful.
I have had a wonderful experience with USA storage. The staff is very friendly and helpful and also personable. I highly recommend USA Storage .
Frank and I have rented here for many years. The facilities are very clean and well kept. The staff are very helpful. We recommend them very highly for your storage needs.
Very clean place, easy accessible to units, and excellent customer service.
I have been with US Storage for about 4 years. I am a very happy customer. Their prices are good, their facilities are very clean. My unit never collects dust, so that is a big plus for me. Also, they are very secure. I forgot my pass code for the gate entry once and they made me verify who i am with ID before giving it to me. I liked this because nobody can go pretending to be me to get my stuff.
We have used this facility for more than 10 years, and have always been happy with it. It's very clean, safe and well-managed, in a nice neighborhood on the border of La Crescenta and Tujunga. The front office is staffed by a friendly and helpful employee named Patty, who will go out of her way to make you have a good experience with your rental. The property is not open 24/7, so you have to pay attention to the hours. It is possible to get locked in at night if you stay too late! But it also means that no-one else is going to be able to drive in and out of there in the night and easily steal things, either. So it is a security plus.
There's also an on-site restroom available which is spotlessly clean.
courteous, efficient, clean, reasonable rates.
I went there to get a unit and they walk me through all the steps. I had a great experience! Friendly and helpful staff.
Great service from Patty.
Secure! The best customer service! Excellent!
I have been a client of The US Storage Centers for over 15 years. They are very nice and courteous and I love the space I have rented from them. It is large and accommodates all my painting materials.
I highly recommend them to anyone who needs an extra storage space for the long run.
Very friendly Staff, clean and easy accessible and Safe, Love it !
It's in a nice quiet location off the Blvd. The staff is always very friendly and professional. It is always kept very clean. It has great prices compared to other nearby storages. This is by far the best self storage company I've ever dealt with. I love them! :)
Very clean and A1 customer service
I've used storage facilities all over the country professional and personal needs and I can't remember a cleaner more accommodating facility anywhere in the United States and I've been using this facility for both business and personal for probably 5 plus years
Friendly staff. Very knowledgeable on facility. Helpful in finding the right size storage. Helped in filling out the paperwork.
As a return customer, I could not be more pleased with the professionalism and friendliness of the staff. I have had the pleasure of working with Patty and she is on top of her game. She provides unmatched service and is very professional.
I will gladly endorse and recommend them to anyone looking for a clean facility with great customer service.
Great Storage Center! Super clean and even better service.
So, I have this storage unit for a couple of years and the fish store above it has a water leak into my unit. Patty and the team at US Storage in La Crescenta clean all of my stuff, repack it, and move it to a new unit. It was awesome. I did not have to lift a finger. Great service!!!
This Storage always clean and no bugs so far~
I've been a customer with US Storage Center in La Crescenta for several years and I cannot say enough about how well I've been treated. The staff, especially Patty, has been very professional and kind to me over the years. It's your personal stuff in those storage rooms, you want a team that will provide service that makes you comfortable that your stuff is safe and secure. Keep up the great work and thank you!
I have been a customer of US Storage in La Crescenta for over 8 years.Based upon my experience, I would never consider moving. The locker is both clean and safe. Furthermore, there is rodent control and the humidity is kept at a level that will not
allow rot or rust.
The staff is always happy and gives me a "happy wave" when I come in.
Considering everything, all aspects of the operation could not be better.
Clean, efficient, secure, works well through issues, pleasant staff.
nice staff-I feel secure leaving things there-very clean. I would suggest them to anyone who needs good storage.
Clean and in a great location. The staff is nice and helpful and upon my move in to the unit they were able to assist me in referrals and equipment to make it easier on me.
Very clean facility, very nice and helpful staff. Someone is always someone on the grounds so all belongings are safe! Can not say enough about how nice the staff is every time I've come in!!!!
excellent service provided by ismel
The staff is very professional and courteous. The property is always clean, and well kept. I'm very happy to have chosen this storage.
Oh ya. All facilities always clean and specially Patty who is working at office , she is nice and very kind person answering all my questions.
Good. I like this place. That's why I almost 5 years stay here. Excellent service by patty and cleo
Great storage! Very secure and very clean! Great service! You won't be disappointed!
Patty at us storage was professional with integrity, units were clean and secure, I would highly recommend them for your storage needs, Thank You patty for making life easier
Nice and peacefull staff . Good exoerience wuth cleo and patty
excelent service cleo an pat were really helpful
I like it very much. It is easy to access to the unit.
I looked at several storage facilities as I needed a cool space for storage of important items. This was the best, the best price, service and options. Patty is very friendly and went out of her way to find what works best for me. Easy access, has dollies for use. Discounts too!
I just got a storage there. I was very impressed with their service. The storage area looked very clean.
I rented today and Cleo was very helpful!!! Thank you very much!!!!
Been storing my truck camper at US Storage Centers since about 2006. Love having it there. It's close to home, well maintained, friendly & very secure.
Patty was very friendly, thorough and professional. Thank you.
Drive right up to your unit and good drainage for El Nino!
To start, the service I received was absolutely wonderful! They treat you like family from the second you walk through the door. The grounds are extremely clean and orderly with plenty of room to drive in a U-Haul with all of your belongings. It's also very affordable, especially for recent college graduates like myself. This may have been the easiest move I have ever had and I'm very happy with my choice of storage centers.
Love this facility! Very clean, lots is security and Patty is wonderful to interact with!! I would highly recommend this place!
Very helpful and always so friendly. Never had any problems, would recommend to anyone!
This facility is awesome. its extremely clean the staff is awesome, and I don't worry about my things coming up missing. When I first started there, I got a discount on the first two months, this helped me greatly with the new baby on the way. if you don't have a space here, I suggest you get one soon!
Been using this storage facility for the last 3 years. Very well kept and clean. Staff is always friendly and helpful.
Used other reviews to pick this storage facility and they were all true. The units are clean and well maintained. Patty was marvelous, even should be a couple sizes so I could choose. I would highly recommend this storage unit
The facility is always clean. It's close to schools and shopping area. I feel very secure storing my belongings here. Patty is always accommodating.
Great Storage place- good staff, safe, and easy access!
I've used this storage to keep many important things and was not disappointed. The facility is always clean and quiet. The management is friendly and cooperative and always available.The location is very secure and reliable. This storage is very easy to access and use. Truly deserves a 5/5 star rating.
I'm very satisfied like the long access hour facility is clean staff is very friendly and very helpful
Place is great staff is friendly and great customer service feel secured. I would definitely recommend this place
I've been a tenant for over a year, and I couldn't be happier
I have been a customer of US Storage at LaCrescenta for over 4 years. It's a great location, clean, well maintained and secure with easily accessible units and of course convenient office hours and very friendly attendants. Patty's been a great help in accommodating all my storage needs and is always ready with a big smile every time I walk in. I have referred several of my friends and family members happily and they too have had the same great service and commendation about her and the facility.
Thank you for a great service!
It is a rewarding experience. The facility is clean and well maintained and Patty has superb customer-service skills. Highly recommended.
Very good service friendly people recommend this place 👍
This facility is clean and very accessible. The staff is very personable and helpful.
Very easy access, friendly and helpful staff, clean and reliable.
I shopped around town at 3-4 different storage companies and they were overly priced, dirty, smelly, and dusty and the units were on 3rd floors and very dark, and I did not feel safe at all. I chose US Storage because of the honest service that I received from them, and the fact that their units are easy to access, safe out in the open, and so clean, they don't smell musty, and the service is superior from any place else that I went!!!!! Accessing all the units are so easy and safe, NO PUSHING CARTS AND HAULING YOUR STUFF TO A DARK DINGY DUNGEON AT US STORAGE IN LA CRESCENTA !!!!. :) Plus, "Patti" at the US Storage service desk in La Crescenta does not hassle you for anything and you can tell that all she wants to know is that you are satisfied and happy. Well, I certainly am and I would highly recommend them to anyone needed to store their stuff!!!!. US Storage gets a five star "A" rating. You'd be crazy to go somewhere else. This place is the Rolls Royce of storage facilities. Try them....you'll be very happy that you did.
We have been customers at US STORAGE CENTERS - LA CRESCENTA for over 10 years. We can not say enough nice things about US Storage. The facility is always clean and very well maintained. The staff is always welcoming and very professional. Patty is our favorite. She is always so helpful and always so friendly. She is an asset to your establishment. Thank you US STORAGE...
A+++++ excellent employees and great service.
The staff is very friendly. The storage is easily accessible and it's very clean.
Great place to be, its clean and well taken care of. The bonus is that you get to ride in a golf cart at extreme high speed of 10mph when first looking at the place. Attentive staff that always smiles and is there to help.
Between my fiancé and I, we've now rented 3 different units at different times from this location. Wouldn't hesitate to recommend and plan on using them for our storage needs as long as we need them in La Crescenta. Cleanest facility I've seen with a very friendly and accommodating staff. Hours allow for good access and my items alway feel secure. Thanks US Storage!
Friendly staff, safe and secure. Easy access. Clean.
Best self storage place I've been to, ever. Patty it's very helpful, friendly, and a pure pressure to do business with. This place has my business for as long as I live in the area.
I've been a customer at this facility for several years. It is always clean, the staff are friendly, the lockers are sturdy and secure. I've never had a problem with water damage or pests. The only down side is that the rental rate has increased quite a bit over the original rate.
This facility is very clean and conveniently located. Patty was incredibly friendly and helpful.
Patty is the awesomeist... she understood our issues and worked through them with us getting us a great unit for a great price.
I have rented from this facility for nearly 12 years and have been extremely pleased with the service and experience. Patty has been very responsive to any needs that have arisen as well...I definitely recommend them!
Friendly and courteous staff. Great prices too. The property is very clean and well maintained. What more can you ask? Check them out; you'll be glad you did.
Very easily accessible, good Price
Love this storage
very clean and safe... good service
Great location,very clean area,and friendly staff
This is a great storage facility! The staff is very accommodating and pleasant. The units are kept clean, and in good working condition. I highly recommend this facility for any storage needs!
Great service from Patty! Very friendly, very professional and very efficient! Everything was explained in detail, step-by-step.
Rented a unit and filled it in the same day! Quick and easy! :)
Patty is super friendly and helpful
A very clean property!
Excellent customer service.
Clean, simple online account management, prompt service, always helpful. It you have to store things off-site, this is a terrific place.
Patty was super friendly and very helpful. My wife and I had a lot of fun talking to her. The storage facility was very clean and close to the freeway ... and an IHOP!
I left the U Haul down the street on Foothill Blvd because I got locked out of my storage unit after hours for good reason. My code just stopped working.
I came over to US Storage Center and they are super nice, the facility is really clean and I have had ZERO problems since we have been renting space there.
I highly recommend them.
We have used US Storage Centers in La Crescenta for many years. The staff is very friendly and helpful, access is easy and the hours are very compatible with our needs. The grounds are well kept and there is spacious access to our unit.
Located on a perfect location. Safe and Clean. Can park a car right in front of the unit. Easy to load/unload. Much more practical compare to indoor multi-level storage. Staff is very friendly. I forgot to lock the door one day before leaving the facility but the staff member called to alert me and kept an eye on the unit until I got there. Not the cheapest but the best in town.
Outstanding experience. Clean and secure. Professional staff.
Nicest staff. Always neat and clean. Best storage facility in the area.
From the very moment I called to enquire the Assistant Manager Patty really took me under her wing and explained everything to me step by step. She is so kind and really loves her job and it shows. The ENTIRE STORAGE FACILITY IS SPOTLESS. They offer a discount move in rate for the 1st month or 2, the hours are great. Its right of of the freeway. I can go on and on, but let me just finish up by saying you don't want to pass this location up. I have had many storage units in my day, and hands down this location and facility is the BEST!
Easy access and helpful staff, been here 8 months and never had a problem!
Great service, helpful staff. Facility is extremely clean and easily accessible. Highly Recommended!!!
US Storage Center in La Crescenta is highly recommended! The run the Center like your favorite family restaurant: Center is clean. Service is outstanding. Staff is helpful and unflinchingly courteous. Bill is accurate and timely. Hours are convenient. Best of many self storage facilities we have used.
For the last 10 pus years I have rented storage units all over the Los Angeles area and this is the only facility that I have ever wanted to refer to anyone. From my first experience of moving into my unit plus multiple visits I have never entered a facility that is so clean and crisp looking even the restroom. My personal experience that makes this one shine is I left a valuable item outside my unit only to discover it still there waiting for my return. I rate management above 5 stars.
Very nice storage facility. Extremely clean and lovely staff. It is so nice that they know me and my family. Makes me believe that my belongings are safer. Would highly recommend it.
Clean and secured facility. I'm always greeted with a smile when I go. Great staff and a great storage facility.
When I needed to move, US Storage was close at hand, immediately available, affordable and the best around for quality and hours of accessibility. Like everyone, figuring only to stay a month or two. Instead, three-years-plus later, I am still enjoying the many advantages of my unit. Safe, clean, protected. Only wish I was still in their immediate area, to take advantage of the convenience and longer gate hours (6am to 9pm, every day).
To be perfectly honest, I do question their mandatory "protection plan" fee. The clauses of the plan may protect the landlord more than the tenant, waiving rights & protection the law already allows me and charging extra for the privilege. Their competition do not have this requirement, and the plan clearly states it is not a replacement for insurance from a legitimately-licensed insurance company.
However, the service and the center itself is top-notch and conveniently located near businesses for emergency needs, like tools or supplies or just a good cup of coffee.
Check it out, and ask for the special first-time moving-in deals.
I've stored a travel trailer here for a few months. It's a very convenient location for me and seems like a great facility.
Their units are clean and easily accessible.
The price is a bit high, but the cleanliness, safety and professional staff do provide the value the price connotes
I'm very happy with the facility that is clean and easily accessible by car.
The staff is friendly.
I would recommend this location to friends and family.
Great customer service. Fair rates. Plenty of parking.
The Staff are friendly and helpful, the storage units are clean and worth the price. I highly recommend US Storage.
Clean, nice facility, personnel is great, specially Patty. She'll go out of her way to help.
I have been a customer at this facility for MANY, MANY years. The staff is always friendly and helpful and keep things hassle-free for me. I LOVE THEM!! Yeah, I said love and anyone who knows me knows I do not say that lightly!
I have been part of the US storage family for about 15 years now and all I can say is it is a great place. This place has great service and is located in a safe place
Excelente service by cleo and pat and sam
I just come hete and par and claro help in a very profesional maner
best storage place ive had great security and Patty is the greatest
Best Storage I've seen yet, Great rates, Drive up access, also open late. The staff is always friendly and makes you feel like your at home. Cant forget about the Clean bathroom. Love this place
US Storage is the best! I love it here... The facility is very clean and easily accessible with evening hours for my after work visits. The staff is always extremely helpful and very polite.
Great place been there 20 years
Came to US Storage to store some household items for a short period of time. Met with Patty Bittle and she helped us with everything we needed to get set up. Patty was professional and knowledgable and made this process a pleasure. Every time we have stopped in Patty has happily greeted us and helped with our questions/needs. The facility is clean and we love the security. I would definitely recommend US Storage!!!!!
Great staff professionals Mary and Patty are great remind me about my payments place is keep clean .I feel my stuff is very secure here
Mary is great . This place is great feel very secure here .Best storage around here.They treat there customers with pride
Staff friendly and clean facility. Great location.
LOVE THIS PLACE! READ MY EXPERIENCE !!!!- I used to have a Public Storage unit but got tired of the rent hikes. There isn't many storage places in my immediate area and I need easy access to my stuff. US STORAGE was the next closest facility. I walked in the office and was welcomed by a very nice lady. I let her know that I was shopping around and still she answered all of my questions, brought me onsite to look at the the sizes available and was even able to quote me the prices they could offer. I thanked her and said I would let them know. Every other day for a week she called me to see if I had decided to go with them or somewhere else. Finally, I went in to get the unit. She had been on the property so she unlocked the door and the first thing she did was offer me a bottle of cold water. We went over the paperwork together, she explained everything thoroughly and I was able to ask questions as we went. When all was signed and done, she shook my hand and welcomed me to the US STORAGE site.
I DEFINATELY RECOMMEND US STORAGE.
Great staff, clean and safe storage units. Really recommend this storage place!
Exelente servicio de ismael y mari muy amables y atentos... Excellent work and very attentive
I have been a part of the U. S. Storage family for almost 2 years. Have never had a single bad experience with any of the units, as I had two units, at one point. It's a very clean facility with a friendly, helpful and accommodating staff, like Patty, for instance! Even their restroom is clean and comfortable! The hours are great and the grounds secure. Your stuff will be safe there! :D
Michelle Crawford - L.A.
My mother Sherrill has had a wonderful experience with the manager for several years. The only local storage area I have found that is open until 9 pm and has access to the site on holidays. Thank you Patty!
especially courteous and helpful. Patty showed me all the amenities and gave a great
presentation. its what i was looking for in a storage center
The manager is very professional and helpful. The facility is tidy. We like the extended hours.
Have been using this us storage for well over a year. Very easily accessible, super friendly staff, great location. I wouldn't use another company for storage.
This facility is excellently managed, clean, safe and secure. Patty the property manager is always so helpful and available to assist when needed. If family or friends needed a storage recommendation I would immediately refer them to Patty at US Storage in La Crescenta. Laura, La Canada CA
This is a great place to store your stuff. Easy to get to, always clean, reasonable prices and the nicest people. What else could you want?
Good prices, prompt service, and clean, accessible storage units. I've twice rented at US Storage with zero complaints.
Really close to my house very affordable prices . Because they speak my language (Spanish). Excellent service provided by Cleo and patty. Thank you
US Storage is simply the best, the staff is very friendly and always accommodating.
Very clean and secure facility! Staff is the best, they always goes out of their way to help!
"Fastastic service, great people to deal with and convenient hours."
Well maintained, well lighted, safe location, easy drive-up access to your storage, clean restroom in the front, great hours and friendly, accommodating staff with online payment option as a convenient plus. I have to pay a little more and have to drive farther from home to get there, but it's all worth it!
Great location! great staff too! ive been late a few times due to some financial staff and the were very understanding on helping me getting my bill paid. very clean and neat place. well secured. its been nothing but a delight on having a storage here. i would definitely recommend it!
Clean, safe, well priced, flexible to my needs, easy access. I've been very happy with the La Crescenta US Storage Center on Lowell. They made enlarging, then reducing my space easy. Office staff is always helpful and courteous. We use them for both personal and work storage and it's been a great fit for both. Thank you!
We have been using US Storage Services for more than a year and we are extremely happy with their services. Their friendly and helpful staff are always there if you need any help.
I like this storage very much. It is so clean and also in a clean and very cool temperature location. A way to escape the heat in a shaded unit and to go through my belongings with comfort. I like very much the security and safety I feel in a professional and respectful business. It also has a very clean and maintained restroom near the front of the office. It has a very friendly staff to top it off.
I have used US storage for almost 2 years and I am very happy with the facility. The staff is friendly and accommodating. The storage units are clean and easily accessible by car. You can drive up right next to most of them, which makes it easy to unload and load without walking down a long hallway. I feel my "stuff" is safe, dry and stays clean of excess debris. I would recommend this location to friends and family.
I have been at this facility for several years and I like the cleanliness, accessibility, and the staff! They are always available and helpful! Even though there are cheaper places I feel the prices are worth it!
Friendly and helpful staff. Very clean and secure facility!
I've had a storage space here for over 2 years now and I have had nothing but pleasant experiences with this company. The staff was extremely helpful picking out which size space I needed and the best way to occupy said space. I usually pay my bills online, which eliminates a need to go into the office, but when I stop by to pick up or drop off items, the office personnel is always hospitable. I have no intention of going elsewhere nor closing out my storage space. I try to avoid going during either early morning (7-9am) and late afternoon (4-6pm) to not get stuck in the traffic on Lowell, but if you're making a right into the driveway, you're safe either way. Thanks for all the great years of service!
Have been a customer for a few years. Fastastic service, great people to deal with and convenient hours. Would recommend to anyone!
Always helpful and accommodating. Friendly staff. Competitive pricing. Patty is indeed a very bright star in their sky.
Patty is the best, she always goes out of her way to help however she can!
Good experience. Friendly and knowledgeable staff. Customer service is a high priority.
US Storage is simply the best, the staff is very friendly and always accommodating.
You will not go wrong with US Storage. Highly recommended.
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