Exelente servicio July es agradable persona 😇esta muy seguro y muy limpio 👌todo con buena iluminación
Was fast and easy, Jonell was very helpful and friendly.
Excellent customer service and very clean environment
Had different units and the first were so hard to open that I started looking for another place. Jolene gave me another 2 and I was more than happy. 4 people tried to close the latch and we were finally able to close it.
Outstanding person with good Customer relations.
The staff is very friendly and helpful.
Great customer service and they were very helpful. They made sure everything was fixed before I left.
Excellent ! I am a returned customer, I started in 1995 to 1996, then 2014 to 2019, then Maybe 2021 or 2022 till now.
your staff provide excellent service, they are available and are very thorough in answering questions
Your service was fantastic the young lady that helped me was very helpful and lovely
Great experience! Professional staff!!
Overall I had a good experience with your office manager, Jolene. She knew her business and answered all my questions. She was very professional and the whole property looked really clean which made my decision that much easier
Excellent, very helpful and friendly
Jolene makes the process easy. She is friendly and knowledgeable!
Only thing is, I would have liked a bigger unit than 8x20. :(
But overall the place is clean and well lit for one of two units.
:) cecy
Good and I like the 50% of promotion for 2 months
Very pleasant everything explained clearly
Very good experience the host was very nice and knowledgeable
It was great Justin was very polite and friendly, to be a new member, he did a great job.
Jolene was Very friendly and helpful and answer all my questions I needed to know about renting one of ur guys storage space
Very helpful and easy to get a storage. I got a good deal for the month I had it. I love how easy it was to close out my storage unit as well. Even though, I did use it as much I really loved how long the access hours were. If I ever need again I will go back.
I’m fairly new but so far everything has been good
It was great! When I called for information it was provided and when I came in person all the steps were explained to me with patience and respect. Thank you to the manager and assistant manager at the Irwindale location, both were great!
Attentive and good good services,Ty very much appreciate it ♥️🙏♥️
I think doing fine just think you guys are lil over prize
Good experience., it was quick and easy. Jolene whom helped me was courteous and pretty thorough on the do’s and don’t’s of the premises.No complaints here.
Office people are great. Something needs to be done to make it easier to lock the units. It took 4 people at another unit to help me lock my unit yesterday. That morning I had to ask someone else for help after trying for 20 minutes. Don’t see how you can rent in this condition
The space itself is as large as they state it but from the containers being so close it's impossible to back in if the vehicle you're trying to store is towed. (Maybe if the neighboring spaces would have been empty)
Got to a bigger space, more money even than what the space costs because of an error and haven't got a refund yet.
My experience that was very pleasant she was very helpful and professional definitely I will recommend to friends and family and others she's very professional and I keep forward to continue doing business with you company if I can give you a qualification 1 to 10 I'll give it to you guys 20 thank you so much for your service
These woman are on the ball they take care of property it amazed how they are so vigilant
Good. I very appreciate the later access hours.
Amazing customer service by Jolene, nice and easy process to rent a unit due to her help. She definitely needs a raise.
Great customer service. The lady was really nice and helpful
Convenient, good location and fair price.
You guys are the best went above a.nd beyond to help me, I appreciate you so much !
Good, it was easy informative and speedy well trained and knowledgeable staff. Really appreciated the level of customer service your staff greatest with me answered all my questions. And checked up on me after I moved in. She did t have to but she did and that is, Awesome and rare no days keep up the great work.
Great service very easy to work with very helpful love the experience
Super accommodating from price to the employees Evelyn and Jocelyn were super helpful when I needed assistance. Thank you all keep up the great work, highly likely to recommend US storage to my friends and family. Thank you all for all of your help 🙂
Tienen un personal capacitado amable y listos para ayudar con el mejor servicio
It was a great experience.you guys have great customer service and the price and great
Great thank you for your professionalism.
Very nice Very friendly the lady that helped us was nice and very understanding. I would recommend to anybody so again thank you very much
Very professional and friendly service
Excellent Service. Very Friendly Service. I didn't spend much time getting what I needed. Overall Excellent
Great location (for us) and Jolene was very helpful and friendly
So far the experience is great.
The only thing is the app for the storage genie doesn’t work
The staff at U.S. storage centers has always been very nice and professional, especially Jolene. I would highly recommend U.S. storage centers for all of your storage needs.🎀😊🙏
Great experience with the person who has been working with me thanks
Very good customer service only you need to clean the floor inside the storage
Jolene (manager ) was very helpful and professional ..
My experience was perfect. Great customer service. Jolene is very helpful and explains everything that you need to know about and definitely people like her managing this Facility will make me come back to rent again in this place. Jolene also help me out on calling me back when I need a storage. Thank you I wouldn't have a storage right now if it wasn't for you. Totally recommend people to rent in US Storage.
Best customer support.
Answered all my questions and showed me multiple units to be able to make the best choice
Jolene super helpful and friendly
Super awesome. Jolene is so nice and helpful. Having to store our stuff isn’t ideal but she made it smooth and feel like it’s all ok.
Very nice/clean storage area!
Professional customer service!
Outstanding.
It was a smooth transition. Manager was thorough and friendly. I would definitely recommend this place to anyone else.
I just would like to thank Jolene for her help . She was awesome great attitude .I was impressed with her knowledge and efficiency. I believe she's a great asset to your storage business.she is what every employer hopes find when looking to hire someone.
Jolene gets a 10 1/2 on a scale of 10
Jolene was extremely Friendly and Helpful with everything!
Absolutely thought welcomed was given a tour to my storage unit before my decision to purchase it I thank you so much for the hospitality and the safety that is provided I recommend this place to all who want a safe storage and insurance
La atención muy cordial y amable, sobretodo me mostraron y respondieron todas mis preguntas. El lugar y la ubicación....Gracias ...
nice service on the ofice
Made the process very simple and quick. Would strongly recommend this place.
It was an incredibly pleasant experience. Jolene was so helpful! She was kind courteous and friendly.
Great customer service by joule
Jolene very helpful & it was very nice experience.
El mejor lugar q encontre para mis veiculos y la muchacha joleen la mejor atencio para los clientes no tengo q moverme por un largo tiempo
I had a great experience at US Storage ! Jolene who works there provided excellent service and how professional she was. I would definitely recommend US Storage to my friends and family.
Great customer service while I toured the facility.
Great service.. staff was expecting me so everything went great
I felt very confused on what to do cause I have never had to rent a storage before, then when I went to us storage, they had all the answers I needed. From the beginning to now they have always been very helpful to my needs. Jolene is very caring, especially with this heat wave, she checks up on me to make sure I'm doing ok. Since I'm an elderly person. She makes sure I have water all the time. I will always use U. S Storage for my needs and recommend them to others.
Great experience! Jolene was very helpful and funny and nice. I would definitely store my things here again.
Felt like i was a ago time customer and a warm feeling coming in thats what made us rent there
Your facility is very clean your staff is very courteous and I feel comfortable leaving my RV there thank you very much for following up .
Great customer service! I felt very comfortable with the welcoming of the workers and felt that my things will be safe there
Great, the manager Jolene Shaw was very professional and answered my questions thoroughly.
I sent an text letting you know I hit the number one by mistake but again Jolene and Matthew had the most amazing customer service ever! they were so easy going, I pur chased, a bed cover, a lock,and some rope!
Great service from jolene, thank you so much.
Awesome...jolene was great..helped out and made me feel so welcome..the process went quick and smooth...thank you so much.
The person on phone that made the arrangements did a good job ni the manage Jolene went out of her way to accommodate me in her location.
It was great very friendly service was great explain everything answered everything I needed to know we’ll highly recommended family and friends
As a returning customer I always appreciate your excellent customer service and pricing.
So far so good. It was great hassle free. Thank you.
Very pleasant and helpful. I appreciate the excellent customer service.
Above all, Jolene at the Irwindale location was incredibly helpful and made the experience better than any I have had. I have gone to Public Storage and the customer service was mediocre compared to Ms. Jolene's attentiveness. It was because of her that I am a returning customer. Thank you US Storage for hiring such competent and great employees such as herself.
Jocelyn provided WONDERFUL customer service. I would recommend it to anyone looking for extra storage.
i feel very confidece the people in the office are very friendly
It was very easy and fast
Customer service was excellent
Very pleasant and helpful. Nice personality .Very workable.
I would recommended it.
Me trataron muy bien sigan así con los demás clientes
Hello,
I always have a great experience at US Storage Centers. The inside sales / customer service agent is really friendly and professional.
Thank you,
Patricia Toscano
Jolene was very helpful, kind and friendly. Parking was plenty. Units feels secure. Everything was perfect
It was great the manager was very friendly and courtesy. very enjoyable
It was very satisfying. They help me to get the storage that I want.
My experience was great,Jolene is awesome,made my day with the special,and I'm very satisfied with how clean the facility is
Your associate was very professional and knowledgeable. Her personality was friendly and welcoming. I was encouraged to rent the unit. My only disagreement is that your rent seems a bit high.
Property manager very nice and helpful as well as the gentleman who helped me, very good service. Nice and clean and well maintained.
Jolene was extremely helpful.
Really good service, friendly. Helpful with any questions you have.
Joleen and her staff were amazing.
Thank you!
Overall It was a good experience. The manager Jocelyn treated me with courtesy and respect. she has an excellent manner of communicating all the details concerning the Storage policies.
It was very pleasant and cortesfully the way she treated me
I'm happy. Friendly service, secure location . Staff very helpful with my questions.
Great experience with Jolene at the Irwindale, CA location. Super helpful and positive attitude. She answered all our questions and explained to us all minor details.
Good Experience, Great Storage units, cleaned area and organized, Good Job to our Manager ,, Keeep up the good work
Jolene was very knowledgable, friendly, and professional in her job. She explained every detail of the payments and space I rented.
Greatest experience renting a u it/parking space ever! Thank you l, Jolene in Irwindale. I appreciate the business and the best customer service I’ve received, trying to rent one of these. Very knoweledable and helpful. Discounted us for first 2 months, big bonus! Thank you again, Jolene!
I really enjoyed the experience. Your employee was courteous and knowledgeable. Your facility was clean and easily accessible. My experience was very pleasant. I would definitely recommend your facility.
Kevin & Jolene were very helpful in deciding which storage container size was best for us.
Both were very friendly explained everything in detail.
We needed a storage right away and they were able to have one ready for me. The guy was very helpful when we arrived.
We had a very good experience and he was very helpful.
I chose this particular facility even though I live by another because I have had a storage here before and was happy with the service.
Oscar was very friendly and helpful determine to give exellent customer satisfaction really appreciate his help best deals and hours in town.
It was a stress free experience. We first went in to ask questions and the person was extremely helpful and informative - no pressure at all to rent, etc. Was given all the information and was told we could take our time and they would get back to us to see what we had thought. Went home and spoke to the family, etc. and we decided to rent (RV space #14) the space. The whole process was easy. Thanks!!!
It was great customer service and he was very helpful.
Very good customer service
Jonathon was very helpful showing us what was available. The storage was very
Very friendly and HELPFUL.
Very good, staff working there very helpful and friendly.
I was very pleased Jonathan was very nice and explained the storage rules, access hours and I love your hours. Very helpful also. Whomever else who worked there went out of their way to get me a cart. I was impressed and felt very well.
It was good easy in and outs
After searching for 2 hours online and calling different places U.S. Storage Centers is by far the best bang for buck with security and excellent access hours. My experience in person with the on site manager Johnathan was super friendly and knowledgeable. No deposit required fast set up. 100% recommend 100% safe 100% best deal.
-Mike
Us store is very clean and good security and they take care of the place to be very clean
The guy Jonathan was very nice and helped me with my storage needs.I would recommend US Storage to my friend's and family.
Friendly and helpful staff. In almost 4 years renting a space there, never had any kind of issues. Never saw one single roach around.
Very clean and organized place
It was very good . The accessibility was great and convenient.
Very friendly and recommended more for my money which is great!
Muy buen servicio.si lo recomiendo.
My husband and i felt very welcomed. Excellent costumer service, he definitely answered all of our questions and i will recommend this place to our family and friends
Excellent very helpful it appeared people cared I would use you again if I needed to
Great experience and great customer service
We were attended by Jonathan. He explained every step and every policy clearly and helped us very much with our first storage facility. We are very happy with the size and price we got and hope to stay long there. We would definitely recommend this storage place. Thank you Jonathan
Tiene muy buen servicio,los empleados son muy amables,se los recomiendo mucho porque tienen un servicio muy bueno. ☺👍
Great experience. Answer all my questions. Very helpful
it was excellent, great customer service.
My experience at U.S Storage Center was Great! Cris in the front office was very informative. He gave me a tour of the facility, which is very clean. The rates are fair and I like how there's a move in special for the first 2 months. But the best part is that you have access to your storage unit 365 days of the year. Including holidays!!!
Worker was very helpful and personable
Good customer service, Manager meet our needs to our satisfaction. Process and wait time was very good.
Excellent customer service!! Jonathan was amazing, he explained everything clearly. Will definitely recommend this place to family and friends.
Staff is very professional and courteous. 10+
Great customer service, I felt very welcomed :)
The staff were more than helpful in arranging and showing me the storage
unit and pricing for the units available. All in and done ,thankyou
Tom Casault
My experience was all positive. The manager, Jamie was professional & knowledgeable. The facility was clean. It is conveniently located for me.
Thank you.
I have a seasonal business and open an account with US Storage every year and have recommended family members to your company recently I had a very bad experience with being locked out of my storage unit, I have automatic withdrawal on my account and didn't know what the problem was, I went to the front office on the door was a sign, be back at 3:00.Now I'm late for work, missing work because I don't have access to my inventory. I was told all US Storage centers were converting to a new lock policy but what I wasn't told was if I didn't abide by this new policy I would be unable to have access to my storage unit an additional lock was placed on my unit leaving me no access If this is the new policy it should be somewhere on the policy agreement because this cost me a great deal of inconvenience, money, and time.
A good experience and very helpful. I needed a storage unit last minute and he helped out very well, let me the see the unit before I reserved it and made sure to give me military discount! Can't thank enough.
Very comfortable.Desk clerk was really polite and gave us good service.If I need a storage in the future I will come back to US Storage.Thank You
great and the gentleman that helped us was very nice courteous great
Oscar was amazing, he was very knowledgable & very nice!
Very good very helpful was treated very well
It was good the customer service from jhonatan was excellent.
Excellent service and professional
10-Very likely. The facility was well lit and clean. The staff was very helpful and the Property Manager Jhonatan, was beyond accommodating to my needs. We found a storage that was suitable to my needs and price range.