easy move in && out. secure location
Excellent customer service, pricing and ease of acquiring the services
Easy to reserve and good customer service. Thank you.
I enjoyed the process, so simple and effective.
Always has flat beds right by the elevator to help you with your stuff. Self check in. If you don't have a code you can't get in, and it greets you once you put your access code in. Which is nice. Would 100% recommend this place to anyone.
The staff are the best. Courteous, conscientious and great at the upkeep and keeping with the rules to maintain the cleanliness of the facilities.
Everything has been great. The staff has been very knowledgeable, understanding and pleasant. I appreciate the recent communication from the manager Deleesha(sp) and courtesy extended to me.
I would definitely use this storage unit again and recommend to family and friends based on my current experience. I am not sure of how rate increases are assessed would be my only other hesitation in recommending .
The facilities are well maintained.
Although the service and storage is ok, I think the price is to high for the small space.
So far, it's working out fine. I'm very happy with the service and with the unit.
Real good. Staff was cordial and very helpful.
So far, everything is going well. I haven't actually started moving in yet.
Waiting for some help
Start to finish, half an hour to get my new unit and sign the documents. Great service!
Very thorough. Staff pleasant and organized. Facility clean.
Would recommend this facility based on this preliminary assessment.
Everyone is very nice & helpful.
Bad customer service bad attitude terrible gate service just bad service all the way around wouldn’t recommend nobody to ever go there the tall light skin lady has a bad attitude very bad rude as hell
Delicia Dunn the manager was very helpful and thorough in the process and instructions regarding the storage unit as this was my experience. It was very much appreciated.
From the time we first came to the facility, last week, until today. Our experience has been exceptional. The facility’s manager, Delicia, has demonstrated superb customer service. She is very versed in knowing how to treat potential customers who have become new customers. I am a stickler for great customer service. As long as me and my family’s business is appreciated and respected. We will always show our appreciation. Thank you.
Service was fast and friendly, not deceptive like most of the other companies.
My experience was pleasant with the company.The agent was very professional and pleasant. I didn't like the fact that the space was not sufficient for the amount of money being charged.Also,I haven't seen or received in my email account a full printout of the billing amount.A breakdown of charges,including prorated or special discounts.How it was applied to account Lastly my phone number is/was incorrect. I corrected the error. Thank you and have a blessed day 🙏 🙌 🙏 🤲
Customer service is great.
The staff professionalism is amazing .
Great experience thank you I love my stuff is safe .
Omg the Manger ms Dunn was super professional. She was so nice and answered all my questions and concerns with ease. Everytime I came there so far she has the same positive attitude.
It was great and the manager was professional did her job very well
Great thank you for your service.
It was very easy and professional
Feeling satisfied and fulfilling.
Smooth process. The young lady that helped me was awesome. Excellent Service.
Quick and helpful are my first thoughts. The process to get a storage unit was quick and the site manager and various company policies are helpful to accessing and securing the storage unit.
Great. Quick and efficient and gave me a convenient space right by the door.
It was great because we were treated well by the team of workers who were working on that day.
Great customer service! Clean safe facility.
I felt great because the manager Delicia who helped us was terrific. She exceeded our expectations, she was most excellent, thank you.
Great customer service experience. Was in and out quickly
Delisia was great very attentive to my needs and desires. She gave me options that. were suited for my budget.
She is Great.
Great prompt service Delicia is great
Excellent customer service.
It was efficient & helpful. The staff was pleasant.
I came in to pay my storage fee with late fees as it was documented on email, and the lady refused to take my payment and said we have another updated letter for you and asked me to pay more late fees. Horrible experience!
Staff that help me get set up was very friendly and helpful and I’m happy with the choice I made thank you
Delicia is so helpful. Glad I found this place
She was knowledgeable about storage prices, she found a dolly for me. She was an excellent customer service representative.
VERY professional GOOD storage!!
And secure property!!
Loved Nick so much!! So kind and helpful. He makes this place really special.
Great! Delicia was very knowledgeable, helpful and easy to talk to.
It was ok. For now no problem. I did have problems locating the storage and thestaff I met on line and the office was nice. Though didn't know the names. Am ok.
My experience has always been great. Friendly property staff and clean facilities.
I went to finalize my contract and the computer system was down. I am waiting for a call from the office to see if I can complete the paperwork and move in.
It was a very good experience.. the expectation was good
Excellent!., and I hope you keep up the pace.
Great experience easy process and I managed to get all the items I needed for my storage
Delicia @ your Inglewood location on Industrial ave gave me 5 Star Service. I would actually hire her as My own employee any day.
Me gusta mucho muy bien a tendida
Honestly Surprised at the Professionalism of the Staff I begin process online very simple everything went as advertised it took a small amount of time for Delicia to provide paperwork show me unit get me a lock and out the door the service was over and beyond helpful my unit 2 nd floor inside was still extremely easy to access using elevator n dolly facility was clean no clutter no junk everything working reasonable on my pocket and last minute vacancy availablity Awsome!
Ablgail/Abby was amazing. TMI, My dad passed and dealing w/ his household items is stressful. Road blocks everywhere. Abby was so cheerful, knowledgeable and helpful,, she turned my day around. The right employees make all the difference. She was a deciding factor in choosing this storage facility.
Very good. Delicia is awesome.
It was great. The Manager Delisha was amazing great customer service
I loved the women that helped me she answered all my questions she took her time to show me and exsplan everything to me I came there because I'm moving and wanted some where closer to my house and I'm very happy with everything about the service
I have used US Storage over the years and always feel my stuff is safe and secure. The staff is always friendly and helpful
Always friendly service. Feel taken care of when I visit the office. Easy to communicate with staff and they work well with my budget.
Great! Very good personality!
I has been looking for about a month because I’m about to move and I needed a storage but I couldn’t get in any place and only what they hope to talk to machines and people who wouldn’t help me before my friend Winston recommended the storage place US storage. I was able to talk to a human being in person and she was very sweet and very helpful it was made all the difference and I’m very happy to keep to be keeping my stuff there now
Always easy to contact and get help.
Everything went great, Even helping to show the spaces that were available. Thank You.
It was easy with no problem to be able to get moved into a storage. Holiday weekend I needed to get into my storage last minute and Delicia made sure I was taken care of, she absolutely cares about her customers! I highly recommend to come see her if you need a storage.
Been coming here for years. The service and storage units are excellent. D is the best!! She’s very professional and helped me find the right units for the best price! Highly recommend!!
I love the fact I can always get a rapid response to any of my questions and the experience is always pleasant. The office attendants are very accommodating to my needs and they keep the facility very clean. Thank you for your excellent service. Hana Joyce Carter.
Delissa was very helpful in getting me setup.
Excellent service I am very happy.
Property manager was great she took the time to explain my details on my new second storage I have two now I was hoping to have gotten a better price break since I have been a long time loyal tenant.She was great very professional. Love your clean property.
Needed a unit on short notice and was helped out immediately. Friendly service
Very accommodating and kind service. Return calls and know how to please. Office management is excellent. Much appreciated.
very polite employees very quick care of business like you're supposed to be I'm very satisfied with your business I'll definitely recommended to my people
I had a great experience i was greeted by Andrea and she was such a great help and so polite she explain everything to me about my storage unit very clearly she has great attitude and good customer service skills and she is very sufficient.
Such a great experience. Better that I expected! Andrea was amazing and really helped with the process. I’m extremely satisfied with the decision I made. Thanks!
Great fast and friendly customer service, facility is always nice clean and secured.
I highly recommend it this storage facility. (Andrea) was very nice and helpful. I had a great experience.
It was great when u have a greeting and welcoming staff member who explains in detail about everything without question it made the transition so easy.
My experience with us storage has been great. This is my second time using us storage the property manager Delicia Dunn at the Inglewood location was very helpful. I would recommend us storage to family members and friends.
I had a really good experience the young lady that helped me was really nice and got me in and out of there
Price, location and storage size needs all lined up with the company’s budget
Hello, I love the fact that your company was on the JOB. I drove up with a truck loaded, no reservations and your office clerk worked it out in a few minutes. Returned the truck, home in time for dinner. Prices very reasonable, clean, and nearby easy excess. Compliment to your friendly staff. Much appreciated. Ms Carter
The manager on the scene . Was excellent, she helped me with everything I needed.
It’s was great easy and fast, just wonderful, and I loved it. Thank you Anna for everything! 😉😘
I was very impressed by your staff member.
It was good your girl there is well educated an very friendly knows her job well.
I felt great! The service, price, and unit were all excellent.
It’s the second time I decided to go with this storage company. As usual, I’m very pleased with their services and courtesy!
The customer service rep was very helpful, professional and pleasant.
People were very friendly and the place was very clean and nice!!!
The lady behave in a professional manner
I’m very pleased with my experience with US Storage Centers. I needed a large storage unit at a decent rate and they exceeded my expectations.
They have affordable prices, the accessibility is just 12 hours but I can deal with that. Over all I had a good experience.
Delicia was very nice, helpful and caring for my need.
I am happy with my unit, the cleanliness of the premise and the friendly atmosphere with the staff.
Customer service was satisfactory and exposure with office surfaces were limited.
My experience with the US Storage Representative at 820 Industrial Avenue, Inglewood CA was exceptional.
The representative was knowledgeable, pleasant and attentive to my needs and concerns.
Its was wonderful! I am renting at the Inglewood location and the girl that helped me was just the best! She answered all my questions and explained everything in detail.
The staff were very friendly and helpful answered all my questions the whole ordeal was seamless definitely recommend
It was a fairly painless process to rent a storage unit from US storage. Delisa* was a great help once I went to the facility.
My experience was wonderful. I got just what I was looking for and at a great price. The gentlemen who assisted me was so courteous and very mannerable. He was also very knowledgeable.
Lady was super professional, answered all my questions, and made things easier for me since I got 2 units
very good!
the attendant Delicia was very helpful and very friendly
It was awesome. Agent very friendly & very helpful.
We had a very good experience.The service we recieved was great.
Freddy signed me in. He showed the unit. Very friendly & answered questions to my satisfaction.
It went really well. I was given an on-site tour of my unit. The attendant was very patient with me.
Very helpful when I arrived and very professional, it was so easy no time wasted
I like the walk thru and customer service your employee gave really helpful
Freddy was very helpful and knowledgeable of the units you had to offer . He gave me the best deal for what i needed and made my transitions from a 4 bedroom house I’d been living in for 12yrs to a strange unit very easy .
Great customer service. Freddy was very helpful and friendly.
Friendly staff and good facility.
Freddie has great customer service glad I chose you over other company’s
Good customer service. Freddy and Anthony were very helpful.
Excellent customer service!! Jason is very helpful. Great deals and pricing.
Freddy, the manager was pleasant, informative and gave great customer service
I Googled US Storage and then I was forwarded to one of your sales associates that was extremely helpful. Everything she suggested was perfect. I went to the property and was greeted in a timely manner. The young man exhibited excellent customer service. I was so pleased with the cleanliness of the storage property as well. I would definitely recommend US storage to anyone looking for a Storage space, who also appreciates excellent service.
Freddy is great so is Delicia. So far so good.
I was pleased with your service
Everything went great I had rented from the Inglewood facility before without any problems and even recommended friends that stored here and Freddy is the best so renting from you again was a no brainier
Freddy is a great guy he is there to help solve the problems I was running late and stressed out I needed an extra 30min after closing to unload my stuff he gave me the extra time. He was very understanding he is really a GREAT GUY! and because of Freddy and how clean the facility is kept I will continue to recommend US Storage.
Quick response times and prompt with service. Shoutout to Anthony at the desk, very helpful.
It was a very good, very pleasant experience. The staff that assisted me were very efficient, polite
Freddy the office manager is amazing. Very helpful and makes the moving process easier.
Amazing customer service, good options, the rep was very professional, friendly and efficient. Will highly recommend to friends and family
Overall experience was great from finding you online, calling with inquires to going in person. Freddy in particular was awesome, knowledgeable and patient to the degree that I made a decision to enter into a space rental agreement. Hope your experience is as good as mine.
I had a great experience! The manager was very helpful and attentive! The drive way is big enough for a truck! I had a small until on a first floor suited my needs and it was very affordable.
Highly recommend! Just don’t forget to bring your lock!
Very impressed with the manager. Seemed to help us with everything, plus workers seemed happy to be working there.
Felt comfortable everything with smooth theres anyone looking for storage I would recommend this storage place staff is professional people's person...
I received great customer service. I am satisfied with the storage unit and the price of the unit.
My experience was great. The customer service was impeccable
The manager was super friendly made sure we knew our way around. Very polite and informative, made us feel welcomed.
The worker was knowledgeable and courteous, fast and responsive to our needs
The gentleman that helped me was very good and clear about our options. It was a positive experience.
I’m very happy with the all the help I have received. I will highly recommend this place
Excellent Customer Service!
I had a great experience everyone was so friendly and helpful.
It was a good experience. the facilities are clean. My only complaint thus far is there were no carts available to move my things to the unit. I recommended that there should be cart available at or near all elevators.
I was soooop happy, I immediately went to YELP and recommended you!
I felt very comfortable, the Representative was very thorough and helpful. I appreciated his insight.
I liked everything specially the service I got in the front office
I had a great experience with us storage great customer service from Freddy....
The gentlemen helping me get started in the storage process was extremely helpful I couldn't have asked for better help. He was personable informative and good people skills. I would definitely be looking to store more with this facility
Gentleman was great, courteous an professional
I was a very good experience, the manager Freddie was amazing.
my ex was outstanding. Freddy made the transition easier for me. He would let us finish even after hrs. I truly appreciate it.
Freddy was a great help and was so cool that I just went with you instead of looking around for cheaper alternatives. I was happy to see that you guys have autopay as well.
Amazing! The staff here are Angels. The facilities are spotless. The grounds are perfect for driveup access. The prices are competitive. Most of all, I was welcomed like family. I abhor paying for storage space, but here I gladly pay. It's all about attitude. You guys have a winning team at the location. Keep up the great work. 😁
Excelente. Freddy was really helpful.
It seems your employees may need Life Insurance with a retirement attached.
I can assist. 310-999-7041 Niel Wiencek
The manager was excellent very kind and helpful! I will definitely go again!
Professional & Personalized Service - Good Communication - Clean Space - Solid Security - Flexible Hours (after hours access sometimes needed).
They are gret,help in anything we ast and i recoment them all the time
Very good. Manager was helpful and took the time to answer my questions.
Pretty good. When i first checked in there was an olsd lady that was just trying to make a payment in and out, i liked that the person said this is the line and did all he could to take care of me bedore helping her. I eventually let her go ahead but it was nice. Also being a trans female it would be nice.to have a prefered name but there was no way for that guy to know. i was dressed.like a man to be in and out, and its nobodies business. Thats basically it.
Excellent experience. The on-site manager was so helpful, professional and nice.
It was a great experience to store my items at your facility! I enjoyed the anytime access during the specific hours and that there were climate controlled units!
No US Storage Center should exist without someone like Freddy. Sending anyone who needs a storage to that specific location.
I’m Very Satisfied With The Service I Recieved Nice & Clean Storge Unit Would Highly Sugggest
It was great, gentleman was very helpful!
Your associate was very knowldegable of the size storages you offered.
I appreciate the time efficiency, He had me in and out quickly. I was able to purchase a lock on demand.
Freddy is fantastic!!!
Very knowledgeable and help full some one deserves a raise😄
Very helpful and understanding throughout entire emotionally and physically difficult process
Me gusta mucho por que es muy seguro y atienden muy bien
the gentleman that helped me was courteous & very professional. He had a great demeanor & was patient with me
Freddy could not have been more helpful and kind. I feel happy to have my space there!
My exoerience at the Inglewood facility overall was positive ftom tge day i signed up and vacated. The facility was well kept and maintained and the staff is courteous, helpful, accomodating and professional.
I was really happy with the experience.
Very professional, helpful, and personable personnel working at the storage facility.
I've been a customer with US Storage for several years. It is my go to storage when I need additional storage space. I would highly recommend this storage company to any family or friends that require storage space.
Freddy’s super cool. He was thorough with information and got to crack jokes here and there. Amazing customer service. I’d use this location’s storage again and recommend to anyone.
CLEAN, easy to get to your storage space. Smart people working behind the desk. Can answer your questions. SPEAK ENGLISH. Place well lit. Not a dodgy, weird place with funky spaces.
The guy who helped me was very cool and friendly. Down to earth and made the process quick and easy.
Great experience! Great customer service.
The staff is great and the prices were very affordable, I hv used this facility twice when relocating and they hv never let me down, customer service is A+
I was impressed by the experience where the unexpectedly knowledgeable courteous and accommodating staff helped me make the best decision for the money as I could have ever expected. While at the same time I felt like a valued customer who was provided with the confidence and security that my valued possession was in good hands.
I didn’t have any problems, I didn’t like that the rent was increased to often. It became to expensive.
Ive been a tenant for over 6 months with no issues. I recently had to transfer to a smaller unit and Jim helped me out. He went above and beyond to help me get into my new unit with no problems. Cool guy!
I'm back for the second time with you. I really like this storage and the service manager. Yes I would recommend them.
Thanks
Karen C
Very helpful and the customer service was fast!!
Very easy process. The storage building and units are very clean. The staff on the property are always pleasant and helpful.
It was great. Customer service and thorough information superb.
Alfredo was very nicean helpful and would definitely recommend US Storage.
Very good customer service jolenne
My move went well. They made it a smooth transition that flowed well.
I was running late for work when i came in to lease a unit and the guy got me in and out very fast...thank you........
Freddy was very helpful. Greety us that I felt welcomed. He explained everything in detail and professionalism.
Freddy was absolutely a great example of professional service. Thorough with every questions answered. Thanks again Freddy.
I did not like the fact that my rent was raised $22 in my first three months.
It was easy. Staff was very helpful and friendly.
This US Storage Team In Inglewood is professional, friendly and prompt to answer questions. If you are looking to store your stuff in the Inglewood area, check them out!
Very clean facility. Staff is very friendly. Easy process & Convenient hours!
Great experience to the point I felt like family right off the bat! I would definitely recommend this facility to my friends and family. The staff is wonderful and on point. Thank u again..,
The service I received was very helpful.They made sure the size of the unit was exactly what I needed. The deal I received for this unit,it fit my budget.Im so glad I found Us storage.I can't keep saying this enough, but thank you 😊.
US Storage is the best. Jimi was extremely nice and helped me out with my 1st move with US Storage. I will definitely recommend this location to any and everyone I know that is moving or needs a place to store there belongings. Thank you so much for the great customer service.
Friendly staff and reasonable prices
Its great i like how everything works storage great size and great prices close to home!
Jim Friedman was very helpful in assisting my mother and I. He was very polite with great customer service skills. Excellent service!
My experience was extremely positive. Jim, Freddy and Randy are all great people. I feel confident about having my belongings in this storage space! Thanks guys!
Freddy & Jim give Excellent customer service very welcoming!!
Someone needs a raise!! They are a great asset to the company😊
So far, so good. The property manager was very helpful.
Jom was great, his customer service was phenomenal! I appreciate his help and time he took to make sure I got the right storage space. Thank you Jim!
Freddy was awesome.... Great service from Bob too. Thanks
It's super for me. Great location. Easy drive up and access, great staff, secure stals and helpful move in discount thank you.
Mary sheets
They gave us a great deal. And Randy M. was very professional!
I thought Jim was amazing, straight forward, reassuring and super knowledgeable. I thought maybe he owned that franchise location because of how much he cared about every little detail. Very happy so far. Now you just have to take care of my belongings. My only criticism so far is that there are not cameras inside the hallways as a theft deterrent.
Exellent... All i can tell.
Jim had excellently customer service. Very friendly and helpful. It was a very easy and pleasant transaction. He is a great asset to your company.
Freddy is awesome and he well informed about my storage unit. The instructions were concise and easy to understand. He made me feel comfortable in my temporary situation. Thanks to Freddy I know that my possessions are safe.
I am please with manager on site, he was very kind and help us with our needs to find the right space.
We met this staff named Freddy, he was super helpful and gave us an option with discount that we couldn't find anywhere else.
He helped us bring our luggage to the warehouse, which we really appreciated. This is a great experience, especially for us foreigners who really need to deposit our luggage.
Thank you so much, US storage for providing such outstanding service. Thumbs up, no doubt!
Good but need to lower prices a tad bit
Great experience, employees are full of information, great customer service.
Very courteous personnel easy access good prices and very clean we were very happy and satisfied and would recommend to other people
Freddy was very professional and he was very knowledgeable of prices what was available and diffently a great asset to company
I'm greatful with the person that helped me out very good service.
It was a good experience. The customer service person there at the facility was great to work with. Monthly rates are a bit high, but than everything ealse is.
Great very helpfully, your employee Freddie is very helpful and professional.
Fred was very helpful efficient and catered to my needs of moving in.
He is a great asset to your firm
Excellent customer service
Quick and easy to get all the paperwork done. Freddy was super helpful and answered all my questions. The place is clean, tidy and doesn't have junk laying around. Payment is easy as well. Glad I chose this spot, and may I ever need storage later on, I'll be going back here.
Thanks everyone