Helpful and kind, easy experience
Hello Lisa, thank you so much for your feedback! We appreciate you sharing your experience with us!
Fast and easy process
Hello Brian, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Benson is AMAZING!!! I originally rented a 10x16 unit dir $655/month. He proactively recommended 2x 10x10 for $455/mont (combined). More space for less. THANK YOU BENSON!!
Hi Nick, we appreciate the kind words and are glad we could provide you with a positive experience!
Amazing experience. Easy going and great service. Thank you !!!!!!
Hi Melchor, your feedback is highly appreciated. Thank you for the review!
oh my God what a pleasant experience the staff here was so kind and helpful I am on my way to a new endeavor thanks to us storage Happy🤗
Hello Bonnie, thank you so much for leaving us a great review!
Thank you so much for your kind rating, Claudio's! We’re thrilled to know we made a positive impression and truly appreciate you taking the time to share your feedback.
Transitioning from diff. Storage company. Great and smooth process to move in, Paola and Benson are very helpful and kind.
Hi A, we are thrilled that you had a positive experience with us!
Mr Benson has awesome customer service and very helpful in picking out a size-able unit to accommodate my belongings .Fast friendly service would highly recommend to family and friends .
Hello Paisley, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
US storage made everything so easy, moving in and checking out. Units were clean and safe, easy to access. When I need storage again, I’ll be coming back to them.
Hello Josh, thank you so much for your kind words! We appreciate you sharing your experience with us!
Benson was prompt and absolutely professional. Best storage location in the southbay
Hello Brandon, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Benson is the best. The storage center is super clean and easy to access.
Thank you so much for your kind words, Je. We really appreciate you taking the time out to share your experience with us.
Excellent Quick Professional...Benson! Thank You!
Hello William, thank you so much for your feedback! We appreciate you sharing your experience with us!
Shane and his manager were amazing and made the process of getting a unit soo easy and smooth. Shane explained everything and showed my husband and I the unit and was soo professional.
Hello Yesenia, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Benson made everything smooth and easy to get my storage locker.
Hi Brendan, we appreciate the kind words and are glad we could provide you with a positive experience!
Hello Susan, thank you so much for rating your experience with us so highly!
Hello Js, we are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Benson is an amazing Manager he assisted me with a difficult issue I was expirencing and fixed it right away. Exceptional customer service I highly recommend 👌🏾
-Melissa
Hello Alkalineelectricgoddess, thank you so much for leaving us a great review!
Excellent service!! Great guy.. The way business is done! A+
Hello Robert, thank you so much for your kind words! We appreciate you sharing your experience with us!
Excellent service. Both Ana and Benson were friendly, knowledgeable and accommodating. I would definitely recommend them. 🤙🏾
Hi Kainoa, your feedback is highly appreciated. Thank you for the review!
Great service!
Hello L., thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Benson was super helpful and did an awesome job setting me up with my storage unit. Great experience, thanks!
Thank you so much for your kind words, Martin. We really appreciate you taking the time out to share your experience with us.
Hello Odis, your feedback is highly appreciated. Thank you so much for the review!
So great having honest fast Biz
Hello Sicky, thank you so much for your kind words! We appreciate you sharing your experience with us!
Mr. Benson Williams is very helpful, my experienced of getting a storage shall I say was “Smooth Sailing” Thank you for your assistance Mr. Williams
Hello Jasmin, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Spoke with Benson and he was extremely helpful.
Benson was incredibly helpful, and provided a seamless customer experience for me. From start to finish he helped in every step of the way to get me set up.
Hello Dayan, thank you so much for leaving us a great review!
Good person
Hello Travis, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
I came in during the week and Paula answered all of my questions patiently and clearly. I toured a couple of facilities and felt the best at this one all around, so I returned to reserve. I came in 15 minutes before closing and Benson was kind enough to stay and ensure I got my reservation. I feel like I did enough research and landed on this place so if you’re thinking about it, go for it!
Hello Andrea, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Hi Luke, we appreciate the rating and are glad we could provide you with a positive experience!
Thank you so much for your kind rating, Danielle! We’re thrilled to know we made a positive impression and truly appreciate you taking the time to share your feedback.
Hello Daniel, we are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Great customer service and help from Benson
Hello Samuel, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Hello Dieter, your feedback is highly appreciated. Thank you so much for the review!
Hi Lydia, we appreciate the rating and are glad we could provide you with a positive experience!
Paola in office was absolutely awesome! Extremely helpful. Facility is excellent.
Hi Mike, we are thrilled that you had a positive experience with us!
Thank you so much for your kind rating Luis! We’re thrilled to know we made a positive impression and truly appreciate you taking the time to share your feedback.
Great experience. Benson was very helpful and check out process efficient.
Best storage facility I've been to in my 15 years of storage rentals. Great customer service from Manager Benson and staff. Clean facility. Always have a cart available. 10 out of 10.
Great place to park and store my Camper Van while I went home for the holidays. Easy check in and check out and prices were great!! Everyone I encountered was super helpful and friendly. Thank you, Benson! Would definitely store my belongings here!
Excellent experience at US storage with Benson Williams.
Your staff was very helpful and courteous. I explained what I needed and for how long and they fulfilled my request. I would recommend this facility because it’s clean, in a secluded area, and has after hours access. That’s great for people like me who work late during the week. Thank you.
Great experience! Benson is the coolest!
Benson is the best! He broke down the pricing, policies & procedures! 10/10 recommend.
Had an amazing experience with Benson!! Thanks for the great service!
Benson and Maggie were an amazing help. Couldn’t be happier with the friendly & efficient check in.
AWESOME SERVICE REAL SOWN TO EARTH TYPE FOLKS MY TYPE ENVIRONMENT BEN AND MEGGY WAS AMAZING
Great dealing with Benson, very helpful and informative!
Benson is the man, great service and easy process !! Thanks again! Clean units
Amazing costumer service
Great units and the boss there makes the process easy and quick
Thank you !!
Clean and secure facility, very friendly and efficient staff.
Friendly, fast, efficient, informative staff. Best prices in the area.
Benson and the staff were great to work with, and super helpful to my needs!
Great service! Friendly people and clean storage areas.
Benson is great very helpful & professional…
Easy and efficient entry. Great service by Benson!
Benson and Paola were truly a blessing. They made this process the absolute easiest, simplest thing in the world. Lockers are clean, parking lot is clean, absolutely zero complaints.
best costumer service, great
Ana and Benson, thank you for all your assistance!
Benson is awesome! So kind and helpful
Benson and Paula have provided great service!
Great customer service! Just had some help with a little trouble there and the property manager Benson was so helpful! Great place!
Benson is a great manager, very friendly guy. Great storage center, highly recommend
all I wanna say is Benson.Williams, you need to pay that cat up more.What's going with the bonus nan, becaus the dude is up on top of it every time I come over here and he's one of the best I've ever seen at his job.So trust me he is the man!! just saying pay that man
Drew Massey
Excellent customer service with property manager, Benson.
Benson Williams was lovely to work with.
Highly recommend US Storage Unit in Hawthorne.
Ana is friendly and helpful! She goes above and beyond to make sure customers are aware of the processes and that they are completely comfortable. Highly recommend!
Benson was also friendly and helpful in assisting my transfer to a new unit- highly recommend
Great experience! Benson always takes great care of us. We will only use this facility.
Easy check in. Clean facility. Nice staff.
Friendly staff. Clean and super convenient location. We got a great move in deal. But make sure you pay attention to following months as the price can go up as the months go on. Ours did. All in all a good experience and it was very convenient and felt safe.
Great service. Great facility. 10/10
Thank you to Benson and Paula for the solid customer service. Glad to be a customer here.
This place is great. The property manager, Benson, has great customer service and is very quick and efficient. He throughly explains everything and answers all questions. The actual facility is great as well. Very clean and they supply carts to help with moving.
Benson is always so helpful! He’s the best.
Have used this facility for years! The staff are great, very helpful and kind. The property manager Benson Williams II. Always goes above and beyond to help when needed. If you are looking for safe secure storage look no further. Thus is the place !
Faculty super clean staff very professional and pleasant. Highly recommend!
Benson was very helpful with all my questions. got me the storage unit I needed.
Benson is absolutely a pleasure to work with and an outstanding manager
I am so pleased with my experience at US Storage Centers. From my first contact with the Manager at the Braddock Culver City Center, to my move out today, I could not have asked for better. She connected me with Benson in Hawthorne when she did not have a unit available in Braddock to fill my needs. Benson & his staff were wonderful & professional, as well as friendly & very helpful. The discounted fees didn't hurt either. thank you!
Very quick and easy to rent a storage space. This place has extended access hours which make renting her even better option. Benson was very friendly and efficient. .
Excellent Management! Affordable prices! I started the process online and secured the unit in-person same day with no problems. Moving already comes with its own set of challenges… finding the best storage options shouldn’t have to be complicated. I’m so glad I chose US Storage Centers for our family. Ask for Mr. Benson Williams for the BEST customer service experience!
Benson made it easy. He did all of it for me.
The manager Benson and his staff were very helpful, knowledgeable and saved us much time and resources. It was a great experience with someone you felt at home with.
Great experience, Mr. Williams got us in and out and explained everything fluently and quickly.
Benson was great and helpful in answering any questions that I had
Benson was very quick, knowledgeable and helpful with switching my storage unit. Wasted no time, was in and out and signed in 4 minutes.
Easy and reasonable. Thank you!
Benson was fantastic to deal with and pleasure dealing with my needs
Mr Benson was awesome and patient, I told him what I was storing and showed the exact size unit needed. Thank you 😊
Benson , was informative, nice and extremely helpful. He made this hard experience so pleasant! I appreciate that !
Benson is awesome, great facility 🙏
Benson was amazing! Pleasant and helpful. Checkin process was smooth!
Benson is very knowledgeable and friendly.
Great prices as well.
Rented a 5' x 10' for about a year. Climate controlled building, extremely clean and well maintained. Good onsite management (Benson Williams).
Benson was extremely helpful, professional, and courteous. First time renting here and it was a very good experience overall.
Jackie is a fantastic professional.
Highly recommended.
Very friendly and professional. Got me half off my first 2 months rent. Didn't have the size I wanted but I was able to get me two units next door to each other.
Jackie was very helpful, and properly showed me the establishment
Clean friendly safe storage.
Jackie was so helpful and professional. She made everything easy!
Smooth and easy experience
Managers, very efficient, informative, and very helpful. Show me the unit. Got through the paperwork very quickly. Very enjoyable experience
Benson was a professional and we are happy to be back at US STORAGE
Benson is very friendly and informative!
I appreciate the service I received in renting out my storage last minute and in a hurry. Thank you very much. We will be back .
Excellent customer service ! Benson and Ana are amazing. What a great help. Wonderful team Love this place !!!!!
Benson was an absolute champion! Helped accommodate me with the type and size of unit I needed. Just such a good dude. Highly recommend this facility.
Benson is the best and so helpful!
This was a wonderful experience. The manager was very nice. I would recommend this location.
Everyone at US Storage was fantastic to deal with and made my experience an ease. Benson answers any questions you have and is always willing to do whatever is necessary! Highly recommend.
Very awesome! Made my month very fast and knowledgeable! Thank you so much!
Very professional
Benson is so helpful! My second time renting a unit and it was very smooth
Benson went above & beyond helping set up everything, the property was clean, it was an easy experience. .. thanks soo much
It was great! Ana helped me out a lot! She was amazing! Really appreciate the service and support!
Very helpful great service
Julio and Anthony took good care of me!!!! :)
Great Experience! Ana was patient and very understanding of my needs. As a first time renter, she answered all my questions and added additional value to my move of items by suggesting different options. I went with a larger unit than I had originally felt I needed. Thank you, Ana!!
The most professional storage center in the Southbay. I’ve been renting here for over 20 years one for each of my businesses. I now have seven different units grade a professional team don’t look anywhere else the manager is a rockstar.
Benson and Anna were always very friendly and professional. Good clean place. Good security. I would recommend especially for small businesses that need a storage but cannot afford a small warehouse here in LA.
Called and came in the last day of the month (without realizing it). Benson was slammed but he handled himself with class and took care of everyone. Hooked me up with a great corner unit too!
Great service well recommend this facility Benson and Hannah thumbs up
Great management team. Nice facility.
Great location and amazing customer service.
Benson did an outstanding job especially making it a smooth experience. Thank you!
Great people (Benson, Manuel, Ana)
Very helpful. Smooth/ seamless rental.
Great location and access hours. Very safe feel. And free access to their moving truck. Full endorsement!
Benson was very helpful!!
Benson is Wonderful to work with and he is Very Professional and HELPFUL! Thank You Benson!
Fast check in. Ana was very helpful and kind.
Jasmine and Benson are a true rockstar team! Jasmine was kind enough to show me different units in different buildings to fit my needs. She ensured i got the right price and wouldn’t overpay for space I wasn’t going to use which showed me she cares for the customers and their wallets! I am truly grateful to her! I returned to this property because I loved the safety and cleanliness of it! Will forever recommend to anyone and everyone!!
I am very impressed having just moved in to US storage. First of all Anna is awesome and has really gone above & beyond to provide wonderful service - unlike my last experience at Public Storage where I felt like another faceless customer to give them money who they couldn’t have cared less about. I really feel compassion & empathy from Anna, who has been great with providing info and adjusting things to let me move in a day early since we were supposed to get heavy rains on my move in date.
I also really appreciate being able to be in my unit until 9:00 pm when all the other storage companies kick you out by 6:00 pm and are more concerned about themselves than what works for their customers who typically work till 6:00 and can’t easily make it in till later.
Another really nice touch that I haven’t seen anywhere in my 30+ years of using storage facilities and really appreciate is the music that plays in the building! This is a really nice touch. I’m looking forward to long & mutually beneficial relationship with you guys.
Excellent facility and excellent management. All of the items we stored came out just as they went in, clean and ready for use again.
Best costumer service! Highly recommend
Great service. Efficient and helpful customer interaction with Benson
Benson was great, thorough and organized!
This place is a gem. Awesome customer service! The manager is very helpful as well!
Jasmin was extremely helpful and friendly.
I used US Storage to help me make a major move in my life. It required 3 storage units. Benson provided me with excellent service. He made it affordable and was attentive and hard working to make it flow with ease. Thank you. I highly recommend.
Had the pleasure of meeting and working with Benson. My first time doing a storage unit and he made the experience welcoming and awesome ! Highly recommend
Excellent facility, can’t fault. Benson was very friendly and helpful. Thank you
Carolyn was extraordinary when helping me sign up with U.S Storage! Best host ever!
The US Storage units are remarkably clean. This is a climate controlled building, so you don't have to worry about excessive heat or mold ruining your household items. The unit I needed was, by far, the lowest priced unit I could find online. Benson, the on-site manager, was exceptionally helpful & professional in dealing with me. They even provide a FREE moving truck to assist you with your move. That is unheard of! I would HIGHLY recommend US Storage to anyone who needs storage space at a low cost, but with high standards.
Extremely grateful with Benson and Jasmin they were both very helpful and kind. I appreciate their service very much. Definitely will recommend this U.S. storage to my family and friends.
Great and friendly staff. Benson is amazing and answered all my questions.
Jasmin also made our experience great too. She was very helpful and super friendly.
Benson and Jolene are a good team
Jasmin is a complete Angel! She made our day seem possible, our move an easy transition, and showed genuine care. It’s so hectic moving, Jasmin found us the best deals for affordable prices and to our nearest location. Then she blessed us with her kindness and spirit. She’s a rare Jewel who we love and appreciate! so happy we chose US center storage!
Jasmin was so help and informative I forever use you'll again.
Benson and the team at Hawthorne are super professional and friendly! I appreciate the great customer service and informative check in process since renting a unit here. Benson is the manager of the property and very helpful relaying information throughout my storage experience here. I am always confident there is staff available at the location to help and assist with any immediate issues. The location is comfortable, clean and really honors the surrounding community. He has always been professional, honest, and willing to go above and beyond for his customers and staff. Thank you for this great experience!
Thanks for all the help Benson!
Benson was super friendly and efficient. So thankful for him for helping me move in! Nice quiet and secure location too.
Jackie went above and beyond helping me this morning she was light that guided me through a very difficult process thank you
The associate was very helpful and courteous. The facility is clean and maintained.
Benson was so helpful and professional and got me set up with my unit same day!
Great service, helped with last minute changes. Lots of great tech in place that made me feel safe.
Jasmine was AWESOME and SO helpful! I am VERY satisfied with the service and accomodations provided. #HappyCustomer The Property Manager is Wonderful and helpful as well.
Six months later and Benson is still the best. He understands life happens and will do what he can to help you out. (Today)
Benson is the best. He is always pleasant and professional. He has worked with me when I needed a little more time with the bill. (6 months ago)
Great service clean safe facility.
Great experience working with Benson & Anna. Needed to rent a storage unit quickly before moved out of Los Angeles. Service was efficient , concise , & reasonable price
Jackie was amazing, and got my unit setup quickly and easily. The staff was very friendly!
Excellent personal service!
Benson the Property Manager was amazing! Signing up was quick, easy and hassle free!!
Benson provides incredible customer service! We park a vehicle here and getting set up was easy. He is kind and attentive, and we've always felt super safe having our vehicle stored here.
Helped me a lot Beenson the best 👌
Benson was amazing. Made our first time renting a breeze and helped us understand the process and feel so secure with it all. Not only was he helpful and fun to talk to but he was also efficient and so knowledgeable on everything we asked or had questions or reservations about. We liked his demeanor and personality so much which of course makes the entire experience a great one too! Thanks Benson and thanks US Storage Center!
Michelle M
Benson Williams, the property manager, is a real gentleman who took all the time we needed to walk through options and settle on the right storage unit for us.
Ana was awesome helping me set up the rental of my unit!!
Great experience with Benson at the Hawthorne location!!
Benson was really helpful today! He’s been here for years, and remembered me from the last time we had a storage unit here! Always come to him!!
Benson is still absolutely fabulous!
Vincent was incredibly helpful professional and efficient definitely would recommend your facility
Benson especially was helpful in ensuring a smooth purchase of our unit. He was kind enough to tour the property and unit to ensure it is safe and super clean. From there, he was available and efficient in answering all questions and professionally finalizing our unit rental. Highly recommend this location. The property manager does an exquisite job.
I received excellent customer service. Thanks Jackie for helping me.
Fantastic experience - both of the employees were friendly, understood our needs and were easy to deal with and...the price was the best!
Professional service! Good customer service, reliable and helpful every time! Highly recommend!
I have had several storage units but this place Is the very best by far. You can be sure that your things are safe and the manager Benson makes regular rounds making sure everything is in order. They are very kind and professional. You will very much like this place as they will meet all your storage needs and you will lock it up knowing it's safe! 5 star thumbs up!
Benson very helpful and directed me to the charity unit.
Really great service from Friendly folks.
Benson is great. Easy in and out. No problems whatsoever.
The property manager was
very supportive and answered all our questions.
Benson Williams property manager helped me today and affordable price and Customer Service is Huge so you won’t go wrong with him n this place
Benson Williams, the manager, was very professional and courteous to work with as he got us set up with our unit. The lobby was comfortable and clean. They had supplies for sale. They have a truck available to borrow.
Excellent customer service wish I could give more than 5 stars for this rating. Very detailed explanation. Answered all questions I had. Very friendly . Was able to get a storage unit that met me requirements ! Bensons property manger is awesome would recommend to anyone . Would refer business here to anyone.
Once again benson is the absolute best!! I love coming here. I will forever have this as my storage place !! Can’t always count on amazing customer service!!
Benson is a professional and will help you with all your storage needs. I highly recommend using this storage facility. It’s very nice, accessible and safe. 😃⭐️
All of the staff have always been very helpful and nice, and Benson in particular is a national treasure. The facilities are always immaculately clean and well-maintained, and - though my rent has gone up twice in the last year - rates are quite reasonable.
EDIT 4/19/22: Rates have gone up considerably over the past 2 years, but all of my previous comments stand. Super awesome people!
EDIT 12/20/22: I don't recall when they moved the cardboard shed from the back of the property to near the front gate, but it's a major improvement in convenience!
EDIT 2/19/23: Nothing new, just updating for Google's benefit, LOL.
Had this storage for about three years and was more than happy with my services. Easily accessible, helpful staff and affordable rates for my small unit!
Thank you so much Benson for all the happy.
Great experience! Renting the storage space was easy and quick. Benson explained everything thoroughly. And the Cure for Cancer discount was great!
Benson the manager at US Storage is awesome !!! He’s so helpful , always cheerful and makes US Storage stand above other storage facilities !
Ana was really helpful getting me a unit, really friendly showed me where it was at and amazing customer service
Ana is amazing!!! Made my storage experience a pleasure. GLY
Extremely professional staff; very helpful!
Benson and staff have been very helpful. We appreciate them all!!
Ana helped us out finding the right unit we needed! Highly recommend this team to store your valuables.
Jackie and Benson were very helpful. I recommend this storage facility. Good prices.
Great service from Jackie made the whole process very easy. I would recommend US storage centers to anyone based on the service I received.
What a great, no-nonsense experience!
Got everything I needed easily and efficiently- Benson was great :)
Highly recommended. Thank you Benson for all your help! First time using a storage facility and service was on point, professional and friendly. Facility is very secure and clean.
Thanks again
Anna and Benson were very professional, thorough and quick in moving me in to my new unit. US storage center looks clean and secured, which was important to me. Had a break in twice, in my last storage place and my HO renter policy thru AAA was a joke. So happy now.
The manager was Mr Benson Williams. He was very efficient and knowledgeable. The unit is conveniently located and clean. What more can you ask for.
ANA IS AWESOME!!! Great Customer Service!!
Benson (the gentleman at the front desk) is a really good guy. Super smooth and straight up. It was a pleasure doing business and talking with him.
Very helpful and friendly experience. I absolutely recommend using US storage!
I trust my stuff being stored here. Shout out Anna & Benson who helped to make things so much easier. Like seriously, I don’t always give 5 stars but if you want a headache free, drama free, & CLEAN storage, try US Storage on Artesia. ✌🏾
Walter , was very generous and helpful!
Jackie , Benson are awesome and ver helpful as well.They have great customer service and helped me achieve what I need done
Best storage experience ever! Prices are reasonable! But staff has extraordinary service! Very professional, clean lobby and General Manager very very nice! Thank you US Storage!
Thanks to Benson I was able to have a seamless storage rental. This process at other places is drawn out and stressful but he went above and beyond to help me figure it out and quickly. Really glad I chose US storage this time around.
Great rates & move in promotions, amazing Customer service, dollar and elevators provided.
Property Manager is sooo friendly & helpful! Highly recommended
Great customer service! Moving truck for free. Reasonable price. 10/10 recommend!
Benson was very helpful, spend time with me signing in and everything I need to have the Storage space for my Business. Fast and Easy!
Benson helped me out so much, definitely recommend!
Walter helped me out. Everything was efficient creating the account and the facility is clean, secure, and has great access hours. Always friendly and professional.
Benson made the rental process simple and straight-forward.
Benson was fantastic. Highly recommend this place.
Quality service good and comfortable location will tell friends and family to park here as well Benson, give excellent service
Ana was very accommodating. We were able to use our unit for a little over a month. Terminating our lease was done online with quick response from Ana. Terrific 5 star experience!
Great service! Friendly staff!
Great experience with US Storage Centers. VERY secure which is extremely important. Friendly service as well.
Climate controled, with a light in my storage unit
Benson was friendly and professional. He was a pleasure to work with!
The manager at this location was great -he was very helpful and informative. It would be because of my interaction with him that I would use this location again. Good climate controlled option in the area.
US Storage Centers, specifically this location, and BENSON, is so awesome. He made our entire moving experience seamless, quick, and easy. I can’t recommend this location enough, and if you have any questions or concerns Benson will be there to help guide you through! Thank you so much for everything Benson! You have my highest recommendation and 5 stars all around!
Excellent experience. Benson was very helpful
Benson was extremely helpful and professional throughout the entire rental process. I very much appreciate him taking the time to talk through my options when selecting a storage unit. I viewed multiple properties when shopping for storage and US Storage was by far the cleanest. Great Customer Service and Property Care!
Smooth experience with great prices. Benson is a solid property manager.
Walter is the best, he should be a manager he has amazing customer service he made my process extra easy and convenient I’m only getting the unit because of him thank you Walter 💖🙏🏾
I came here to look for a storage unit for a fair price and thankfully I found this place. Very fast and straight forward pricing and the units are clean. Benson is fast and is honest with you and no pressure to sell you something.
Stopped by looking for a 5x7 storage unit in a climate controlled building. Benson and Ana set me up with everything I needed after a tour and answering all my questions (first time renting a storage space). Property is clean and looks well run. Check these folks out if you’re looking for professional, secure storage.
Very efficient and professional staff. Thank you Benson for your help.
As a Return customer I wanted exceptional service & pricing. By far, Benson @ U.S. Storage in Hawthorne was the best decision. Professionalism, efficiency and Customer care. He went above & beyond to make the grueling moving much easier. The storage facility itself, was clean, well maintained and they even had background smooth music playing throughout the facility.
I would recommend this location to anyone asking in a heartbeat.
I love this place. Great customer service
I’ve rented at this storage before and I’ve always felt welcomed and taken care of. Benson is truly wonderful and completely understanding!
The property manager Benson was extremely helpful and has amazing patience.
Very professional and kind friendly service.
First of all Benson is the best!
Kind, helpful and patient. The facility is very safe and clean. Easy to access and navigate. I highly recommend US Storage Centers!
Professional and super friendly staff. Clean facilities. Very safe and well run. Highly recommend
Great place, clean and secure. Benson is very kind, professional and efficient. We got a very good deal. I will recommend this place to anyone. Thanks Benson, all the best!
Great prices and clean facility. VERY helpful and friendly staff.
Excellent place for your storage needs. Nice & Clean , Managers very professional & respectful . Thank you
US Storage is a great place for storage needs. Easy to access and secure. Above all, Benson is just terrific. Fantastic customer service. Mitch
Amazing customer service and fair pricing
Benson is awesome
Very Attention Detail.... Amazing customer service.... peaceful and warming music..... ver clean facility including restroom.
Management Mr.Benson and Mrs Anna G were qnd are amazing people. The best example of customer service ive seen since we moved to California's.
I just rented a unit from US Storage and had a wonderful experience with Ana (property manager). She was thorough and very polite when getting me set up with the unit.
Great place for all your storage needs! We have helped our clients with 3 separate units here and management has been super helpful!
Super fast, friendly, and efficient.
Simple, easy setup for new units. Fast responses with customer service. The place seems clean and secure. No complaints so far!
My experience was efficient, accurate, and my time was valued by Anna.
Great experience at this place. Clean. Efficient. Well managed. Friendly staff.
قريت أكسبيريا وغيره ليس بليس دادا تنسون دقائق وخلص مية. أرجو أن أري لي حضر وإذا انفورميشن نمبر هابي تستور ليس بليس بي هير وإذا ستوري بليز
Overall experience was quick and easy. Location and hours are great, and price was Iower than a lot of places. Anna helped me, and was super helpful and friendly!
Benson was great! Units are clean, well-maintained, convenient! I'm just moving in now... but it looks terrific!
Benson is awesome!! He takes great care of our storage needs.
Great service friendly service
This place is amazing ! The manager and Walter are both so helpful and make life 100 times easier !
Benson is awesome! We sublet our office on short notice and needed a storage unit quickly. Benson was super helpful and worked with us to get us into a storage unit to meet our needs. Thank you Benson …. glad we found US Storage and had you to help us.
We were very happy with our experience renting a storage unit at US Storage Center in Hawthorne. Benson was very courteous, knowledgeable, responsive and thorough. He handled the paperwork efficiently and professionally, and he made a special effort to clean the unit before turning it over to us.
Great experience with the property manager, Benson. Answered all my questions in detail. This location is very secure. Customer service is top notch. Spaces are clean. Highly recommend.
Vert helpful staff, lots of carts available for moving, and the units are easy to access.
Ana is amazing and so easy to work with. I highly recommend. ✨
Benson made the set-up and move in simple and to the point. It's been pleasant to interact with my unit and this location. I'll see if that last star is earned but it feels like it will be.
Great price and super friendly staff! Renting a truck on site is just a huge bonus you won’t find anywhere else!
Benson was the bomb! Great Spot for storage.
Awesome place to store your items! The manager Benson hooked a brother up with a space in a matter of minutes and with professionalism! Thank you Sir!!!
Benson is so helpful and really sweet! He’s going out of his way to help me with this move.
Benson was very helpful and accommodating.
I would definitely recommend the US Storage on Aviation in the Manhattan Beach/Hawthorn area. I’ve been renting a space here for 4 years and access it frequently for work purposes. They have great hours and it’s easily accessible. The staff is very helpful and accommodating. Benson is the manager and was wonderful in helping us get everything in order to rent the storage space to going above and beyond in helping me when I left a pallet there while I was out of town and forgot about it. I also get furniture deliveries on larger bobtail type trucks and they have no problem driving in and navigating through the facility. The facility is very clean and safe as well. Defiantly consider this US Storage location for any storage needs.
Benson was outstanding and as helpful as one can be. He made the process painless and worked with me to a point of total satisfaction!
Thank you Benson for helping me sort everything out with my move. You were able to help me get my storage secure and get in and out with out hassle. Your customer service was amazing!
Benson was super helpful and fair with what my storage needs were. Highly recommend this location.
Good location with easy access in & out. Well maintained. Benson does a
good job with customer service. Used the facility to park my RV. Can't comment on pricing of storage units, however.
Great service from Benson!
Clean, friendly, professional helpful staff. Appreciate they gave me a bottle of water while I finished up the process. Ana was amazing
Benson is awesome. Very helpful and worked with me to find the right storage unit for our office furniture. I will absolutely recommend US Storage Center’s in Hawthorne mainly because of how great Benson is!!
The manager came in clutch. Right when It was closing he helped me get situated when I he didn’t have to. Much appreciated. I am truly grateful.
5/5
Thank you Ana best service! ⭐⭐⭐⭐⭐
When you move several times in the span of a couple years, you get great understanding of the differences between storage facilities. It's not a fun process, and it's stressful at times too, so when you can find one that alleviates the pain and frustration of storing posessions and moving, it makes a huge difference. US Storage Centers on Aviation in Hawthorne is fantastic. Like all good businesses, it starts at the top, and in this case with Benson the store manager. Efficient, friendly, smart, but most of all, professional. He acts like a total professional who cares about his job. That sets the tone for a fantastic experience, and it continues from there. The entire facility is clean, everywhere. The lockers, the rooms they are housed in. They have good carts to use if you need to wheel your belongings. There's music (soft rock) in the background at all times. The place is in a good location too. Easy to get to, and safe.
I have been to many storage facilities, in multiple states. This one is a gem, and I hope the owners know that the reason this location is run so well is because of the manager, Benson. I have stuff there for the second time in 8 months. I HIGHLY recommend US Storage Centers.
Thank you U.S STORAGE and Benson for an amazing experience. Friendly, helpful and low prices you cant beat. Recommended to anyone. Thank you guys!!!
Emily and Benson were wonderful.... they were very polite and helped me in a timely manner. Awesome customer service and very knowledgeable :)
Great experience renting a unit here. Benson the property manager is awesome!
All the associates at the Hawthorne site were very nice and knowledgeable. They were very helpful and answered all my questions.
Benson was fabulous and really helped me when I was in a pinch! Was able to get a space within minutes. Stress free and affordable. Would highly recommend for all your needs.
Setup was fast and efficient. Benson explained everything clearly and got me in and out
Wonderful customer service and great prices. Very professional, helpful, and friendly staff.
we came to look for a storage while we moving into the new house. Emily whos working on here helped us a lot. And she let us know what is the best deal for our situation :). thank you so much for helping us a lot and thx for telling me i look younger :)
Benson was the greatest blessing during a very stressful time and incredibly efficient and kind!! Grateful!!
Great experience! Clean, easy access, plenty of carts and super friendly staff.
Excellent experience with Benson.
great! Ana at the front desk was terrific and very professional. Really enjoyed my initial experience. The facility is slightly older than other places I have frequented but very clean. Pricing was the best I received in the area.
Benson was extremely helpful and accommodating. Thanks Benson!!!!
Benson is a consummate professional. Super knowledgeable and helpful. If you need self storage see him!
Awesome staff and very clean!
Nothing but good things to say about this place. The moment I walked in I was greeted by Ana, love her bright personality! She was easy to talked to, she took care of us, showed us the space, signed some papers and it was smooth sailing. Today, I was fortunate enough to have a bigger place and won’t require storage rental anymore. I walked into the office this afternoon, again, right away Benson greeted me, told me exactly what’s the moving process was, he was so sweet, and the process is so easy. During my time here, I didn’t have any problem, and they’re on top of their security system! Great people and a great place!
Ana was awesome!! She is very friendly , professional and super to do business with. I’m really glad I chose US Storage all because of Ana!!!
Benson, the manager, is always friendly and courteous. The storage facility is clean and safe. Definitely a 5 star operation
Ana was amazing I was able to use the truck and she was very compassionate. I had a bad day and she made my experience worth it made sure I was able to fit things in storage honestly words can’t express how amazing her customer service was. She should be a manager !!!!
Very helpful and fair prices.
Very clean facility.
Benson is so nice and helpful.
Everything was so fast ans easy!!
I have been with US storage for 7 years. I came in to upgrade to a larger unit and Benson Williams helped me and gave me excellent service. I am very happy with this facility it’s very safe and clean and in a great location! Thank you Benson for all your help!
Awesome services with Benson! He provided honest information. The facilities appear clean, organized, safe and well managed. Keep up the great work!
Benson was extremely helpful and was able to find me the specialty storage place I was looking for.
Benson found the best price and storage unit for my sister and I. Definitely will recommend others to this location.
The office staff are great and easy to work with! Give Benson a call, he’s so helpful!!
The work ethics and customer service a 100%. I recomend this storage .
Great service been using service for years fantastic
Fantastic service from Benson. Efficient, knowledgeable and friendly. The facility is very clean and easy to access from Aviation Blvd. So glad I stopped in to rent a storage unit!
employee Anna was very efficient and helpful in obtaining a good unit.
We are very pleased with the professionalism that usstorage has for their customers. I like working with them when needed. I would recommend them to all. I have been a long-time customer
Jim Fraelich
Easy in, easy out! Clean and smooth operation...Benson is a pro!!!
Ana is amazing helped my mom and I with our storage! So fast and easy very kind !!! Super clean property
Ana was so amazing helped me with my storage so fast and simple ! Super clean property
Benson is the best! He always make sure the facility is taken care of. Great service!
I discovered this beauty in the back off the corner here of Rosecrans and deviation. Anna was the salesperson who showed me around discuss my needs and help me find a perfect garage unit on the outside although the insides were beautiful also. The deals that they're offering right now seem more than believable so I took one I'd never thought that could be so easy. Thank you Anna for this experience I hope to do business with you in this storage unit again. Christopher
5 star rating for Rain. Seamless move in, very informative. Very friendly and professional.
Benson was so helpful and thorough with renting me my storage unit. Very responsive, accommodating, and welcoming. I feel very safe and secure with my new unit! Also he enforces mask-wearing for safety, which I appreciate greatly!
Very professional. Took COVID mitigation very serious. Highly recommend.
This being my first time renting a storage unit, I am so glad I went with US Storage Centers. Benson the manager was very kind and professional and made me feel comfortable - he even talked me out of renting a bigger unit, which I am grateful for, because all of my belongings fit with some room to spare. The facilities are clean and the security seems good. I will definitely recommend this business to others.
Moving from out of state. Benson and helpful staff were willing to answer all my questions and work with me on dates.
Excellent staff and service!
Clean facility and well maintained. Would recommend highly!
Benson did a great job- thanks!
Benson and Kyle were so nice. Very professional and quick. I will definitely tells my friends
Great storage! Not only the location, the cleanliness, and the safety, but the customer service is superb. The property Manager, Mr. Williams II, is very professional and he is always willing to help. I certainly recommend this storage. Thank you.
Great customer service from the very start. Benson went beyond in assisting me with receiving boxes to fit in my unit. Has been almost a year and no complaints. Clean space and a convenient location. I initially picked this location based on the reviews and was not disappointed.
Benson was great. Very professional and helped me with a storage unit fast and answered all of my questions. Thank you so much. I would definitively recommend this place. Beautiful area quit and the staff here is friendly. Great place.
Courteous, clean and Benson the manager is extremely helpful.
Nice place and good service
This place rocks....clean, well lit and the staff is awesome!!! Would definitely rent here again in the future.
What a great experience working with Benson! Such a friendly, professional and helpful guy - he made my service experience easy and a pleasure!
This is a great experience for me.
Location is clean and well maintained. Benson was able to help me secure a unit that fits my needs and budget. Benson is professional, courteous, and very efficient at his job. Pleasure to work with. Plus I received some discounts.
Clean, efficient unit organization/well laid out, affordable and comes with friendly and helpful staff. Security is excellent while also not being an inconvenience which is rare. Location is ideal as it is a quiet area, but centrally located near major highways and cities.
Benson was a great help ! He was so helpful , I drove in from San Francisco and moving is alway stressful but Benson made everything go so much more smoothly! Amazing guy, I would recommend ask for him for help !! Thank you Benson !
Benson was great and the facility looks clean and safe. It was an easy process and we we’re able to set things up quickly and easily.
Benson is great as well as the storage facility!! Best place for storage!!
We stored our entire house here for 9 months as we renovated. We of course thought the renovation would take 3-4 months but you know how these things go. US Storage has a super clean facility with easy access and the office management is top-notch. Very professional, friendly, and helpful. We never worried about our belongings at all while they were stored here.
After our move-in promotional pricing ended, the price increase was fair and not exorbitant and we only had that 1 price adjustment the entire time which was a relief.
Highly recommend.
Quick service, very friendly and professional, always helpful with any inquiries.
Been with these folks for over 10 years. Very clean, safe, efficient. Excellent customer service. Benson is a great help. Highly recommend.
Great place, secure all clean is perfect.
Thank you
It was a great experience.
The pace is clean and safe.
No nonsense. Real numbers given on initial call. No sales pitch. Great prices. I signed up.
Friendly and great service! Benson was great.
Best facility ever! Friendly staff, wide hallways, professional elevators (high ceilings). These elevators dont close on the cart when you are moving stuff. Very clean. If you need to store, I highly recommend here.
I've had a storage unit here for a while. The place is kept very clean and orderly. Benson and his staff are very nice and helpful. Recently, I was moving and his team helped me get set up with another unit to be able to move things in and out of storage. Again, good service.
Benson is great! He’’s knowledgeable and can answer all your questions. Made the whole process easy . Facility is clean and well organized. Highly recommend!
Got 2 trailer parked in smae day I brought them in. Happy!
Best service best deal. Thank you
I have had a great experience with US Storage Centers in Hawthorne. Benson and the staff are extremely helpful and friendly. Parking is very easy, as I drive right up to the building. The access hours to my unit are extremely convenient for me. Also, the area is gated, so I always feel safe going to my unit.
Manager Benson was a pleasure to work with. If there was a problem, he fixed it. Any questions, he had a GOOD answer.
I have been using this storage unit center since June and have appreciated the clean facility, friendly staff and reasonable prices. Benson and his staff are helpful and I've never had a problem here.
Benson and the staff were very polite and accommodating
Highly recommend a storage place very friendly property management property manager benson is amazing
Mr. Williams is very professional, knowledgeable and helpful with information. Felt like this will be the best place to place my property. Thanks
Mr. Benson Williams made my day. The minute we walked into the office he greeted us with great hospitality even though he was taking care of other customers. After that he showed us a storage that was perfect for us, explained in detail, the prices and security of the place. I was impressed. To top it all off, in the end, he gave us a discount that was outstanding! I am very happy with this visit and can't wait for future business rentals. I will definitely recommend this place to family and friends. Mr. Benson Williams, you just gained customers for life. Thank you.
Really good customer service. Great experience overall.
Excellent service and spotless, secure storage facility.
I really needed a custom fit and Benson was super helpful in finding the right spot on the property !
It was a pleasure working through the paperwork as his attitude and energy is very positive ....
Thx
Hart
Benson is fantastic! Accommodating is an understatement!
Thank US STORAGE,, for the wonderful opportunity to rent from you., from day one the moving transition are most difficult, however YOUR INCREDIBLY ,HELPFUL, RESPECTFUL & MOST PROFESSIONAL ASSISTANT MANAGER “ANA” made it most a delightful experience.. thank you US STORAGE , for employing most wonderful professional staff.
Ana, the Assistant Manager who helped me was very courteous and knowledgeable. She made the process very easy.
My wife and I want to say thank you to Benson for the excellent customer service. US Storage is by far the cleanest, friendliest and best storage place there is. This is our second time using the storage here and always a great experience. Thank you Benson!
Benson was very helpful in answering all questions. Honored advertised discounts. Thanks for all your help.
Great guy. Benson truly helped me. What a great guy. Excellent service
Benson was awesome! Very helpful!
Clean & easily accessible storage with good service. It's not too busy, meaning you can actually get a hand cart when you need one!
Ana was the absolute best!!! Answered all our questions, very knowledgeable on the services you offer! Definitely a great employee a keeper!!!
Benson has helped me MORE THAN ONCE with problems all caused by myself! He helped me figure it out, where i was located, how to open my locks..on and on! AND he ALWAYS has a friendly smile and says "No problem"! AWESOME!
This is by far the best storage center around. I have been renting storage space at this location on and off for several years and Benson their facilities manager is always eager to help. He is very friendly and easy to get along with and the customer service he provides is second to none.
Thank you very much Benson for your great customer service! I am a customer for a long time, place is super clean, convenience location, and secure. I highly recommend this place, if you need a storage unit, please ask for Benson, he is very professional, knowledgeable, always greeting you with a smile, and willing to help!
Had a great experience. Property Manager Benson Williams was professional and a great help. A five star experience all round.
Had a great experience. Benson was the best!
Ana, the assistant manager is absolutely fabulous! She was so helpful and accommodating and made my move a pleasant experience. Thank you so much!!!
Easy experience! Benson is great. Bonus that I got a great deal 🤗
Benson and Ana were both very helpful and most importantly easy to work with. Highly Recommend this place 👏🏻👏🏻👏🏻
Great customer service. Always willing to go the extra mile for you.
Great customer service and vary professional with the guest thank you
Benson is amazing! Helpful patient and couldn’t speak to anymore professional! Knowledgeable and gave me the information I needed instantly never put me on hold! Totally recommend!
Shannon was very helpful and found the perfect storage unit to fit our needs! Highly recommend! Clean, well lit, and nicely maintained facility.
Shannon was very professional and accommodating. She made the leasing experience a pleasure. It would be good to have all your employees just like her.
The property manager Benson was very helpful and accommodating.
Very friendly help. Great place
Used them for years for business and household items. Service is always professional and friendly. Center is clean and convenient.
Good place to store you stuff!
Friendly, helpful and great customer service!
Fantastic management: Benson is friendly and helpful and a pleasure to work with. The facility is clean, well-kept, and very secure. Highly recommended!
Benson helped us out and was fantastic
Wonderful customer service and fantastic secure/clean facilities. The management team was incredible and assisted us in ways that far exceeded our expectations of any storage company, let alone one in LA that handles so many customers every day.
My fiance and I had to move to the east coast quite rapidly and the US Storage team worked with us remotely to help us resolve any remaining account issues. They were incredibly supportive and provided customer service that was above and beyond what we had expected from a storage company. Highly recommended.
Benson Williams the property manager was extremely helpful! Would definitely recommend for anyone looking for storage!
Hi, thank you for taking the time to review our facility. We would like to hear more about your experience. Please send your best contact number to
[email protected] and a manager will reach out to you.
I called looking for a unit to store my vehicle. Ana was amazing and helped me out with exactly what I needed. She took the time to show me the unit to ensure it would be perfect. The unit was clean and appears to be super secure. The check in process was easy and she honored the discount online.
The associates are very accommodating and made setting up my lease very easy. They respond quickly via email or the phone.
Benson is AWESOME!!!! He is so professional and has a great attitude. If you want to work with a cool guy, I highly recommend coming to US Storage Center.
My friend rented yesterday and was taken care of by Ana. She was really helpful and knowledgeable, made everything so much easier for us to move in. Thank you!
Great facility and amazing professional customer service from Benson. Thanks for making it so easy!
the team there are unbelievable and go out of their way with any questions or help. the property is kept cleaned outside and in and so far my experience has been no less then a five star through and through!
Benson gave super customer service and was easy to work with! Very accommodating! Moving is stressful enough but he was so helpful! Nice facilities. Clean.
I can honestly say that my experience dealing with the manager Benson and his staff has been such a pleasant time. He was extremely knowledgeable and courteous to say the least. I myself would not hesitate to recommend anyone to come over and do business with real down to earth relatable people which is a rare thing these days!! Thank You Guys
Benson was extremely helpful and clearly explained all options. He did a great job with Anna, the Assistant Manager
Just moved out of my unit. Ana was extremely helpful, great customer service. It was a pleasure doing business with them.
Although I wasn't ready to take the unit offered this time, I was very impressed with efforts by Karen and Barbara to keep me informed of availability, always with a friendly, courteous and professional manner. I'll be sure to work with US Storage Centers in Hawthorne again!
Benson has been really helpful and professional.
Benson, the manager was the reason we went with this storage facility. There are plenty in the South Bay. However Benson has been working at this location for many years and does a great job ensuring quality service to his customers. He deserves a raise and management to know his value.
Great customer service from Emily, she rocks!
A day at US storage...!!!!!
Benson is a very good dude, super helpful! Made the experience painless and finished in a timely manner
" Best Customer Service " Thank You Emily.
Me and my wife felt very welcomed and the customer service that you provided us with made us sealed the deal with Us Storage. Note=They are very clear up front about their facility that it's clean and safe.
Thank You Emily Menjou.
Hawthorne Property Manager, Benson Williams ROCKS! He has been so accommodating and helpful with every one of our office needs. Thank you Benson!
Benson williams ll was great!!!!
We are very happy with this storage space and had a great experience with Benson the property manager. We called last minute and he waited for us to arrive and got us all set up in a much better storage unit than we had found elsewhere.
Vincent is very friendly and rental process was clear and easy.
I wrote a review about how wonderful Benson was when I came to buy boxes a few months ago. However I needed more units to store my items from move and Benson and Emily were just FANTASTIC , in helping me .
Benson has always gone out of his way to make things happen in the best for his business but also for the client . I now have 4 units at this facility . When I go thru the office and other clients are inside I've noticed how they also seem so grateful for the kindness shown . Its so wonderful to see a company bend over backwards to help the client and also help their business grow in a manner that makes the client want the company to succeed .. Benson and Emily are the very Best ... Benson has such a charming spiritual guidance about him , .
Very clean and great service. Helpful and informative.
This is An amazing place especially with Benson helping me out. I have been using storage spaces for the last 20 years but this is got to be the best place. And I will continue using this place as long is Benson is here.
Benson was so helpful. This is my first time renting a storage unit. He answered all my questions, which put me at ease. So glad I decided on US Storage Centers. Thank you Benson.
Beautiful facility wonderful customer service I'd suggest this for everyone if need be and Benson has a great smile
Great service. Friendly/efficient/helpful staff.
Great experience. Very nice people.
Benson was amazing! I was in and filling my unit in less than 20 minutes! Great location, excellent security, and reasonable rates. If you need self-storage in the South Bay, do consider US Storage and ask for Benson!
Great service clean and safe
Emily was very helpful and knowledgable. She is a great example of excellent customer service. Plus it is always great when you are able to get a great deal!
Benson, Benson, Benson
The property manager at the Hawthorne office greets you with a smile. He is courteous knowledgeable and knows his job very well. This is my first time renting a storage unit and Benson was able to answer all of my questions. Benson you deserve 5 Gold Stars ⭐⭐⭐⭐⭐ you're A 👌🏾 in my book!!! Great job👍🏾
Thank You,
Shauntel
After speaking with the manager Mr. Benson I was impressed enough to by pass the storage close to my house to travel two more miles. Well worth it, great facility great location great security great pricing fantastic customer service.
THE PROPERTY MANAGER Benson is a great!!!! The storage facility is in a prime location, nearby the freeway with great hours of operation. 6am-9pm. The outside of my unit is so clean, climate controlled so no bugs EVER!!!
This is our first time renting a storage unit from this location. We had a great and friendly experience with Randy. He showed us our options and we decided on a unit. The pricing is great and the location was clean, plenty of dollies and elevators for every floor. I would recommend this place to everyone.
This US Storage Centers is the BEST storage facility I have ever used!! The property is always quiet and clean. And the staff such as Benson is very nice and professional too!!
Very friendly staff. Randy was my rep. Took care of me as a customer very well, showed me around the facility and offered me whatever the best rates were.
Glad I found a nice and clean storage place. Randy and Benson gave me excellent customer service and good prices will recommend this place to anyone thanks again guys
Jolene was very helpful and gave nice clear information. I bought some boxes. Nice clean place and i recomend here to my friends when needing storage. Have a great day.
Benson, the Manager, was very helpful getting me set up with a storage locker for our business. Would definitely recommend US storage center.
I needed a storage space last minute. I went to 4 different storage spaces in the South Bay and Benson, the property manager, was the most professional and friendly. His prices were the most competitive and overall he saved me over $300 compared to the other facilities. This unit is in a safe area and cleaner than the others I visited. He does his job well and it is worth stopping by and taking a look.
Benson was great, courtesy, informative and friendly
Benson Williams was the best! He made me smile when I was stressed and helped me get into the right unit. I recommend US Storage Centers and Benson 100%!!!!
Mr. Benson and RAndy are very professional and friendly. I certainly appreciate great customer service.
I was extremely pleased with this US Storage Center. The manager, Mr. Williams was very helpful, pleasant, and answered all my questions to the fullest. The unit is clean and easy to access. If all goes as well as my initial visit, I should be very pleased.
Benson was real helpful, friendly and this place has great customer service. Made getting a storage unit easy!
US Storage Hawthorne is a great place for storage, the staff are kind and courteous and more importantly, the facility is very clean.
Benson has been so helpful and always comes to my rescue when I am in a bind. Thank you, Benson!
This place is great. I was late a few times but they will always work with you. The staff is always helpful. And it is easy to get in and out of
Best Storage Center EVER!! Benson is the nicest guy. Super helpful and always friendly! I'll never go anywhere else.
I've delt with many storage facilities over the past 35 years, and this one is hands down the best. Clean, well managed and easy to get in/out. Highly recommended!!!
Clean, great, price and convenient. Very helpful management!
Benson Williams II the property manager was supper helpful. He helped me find the perfect space (last one of its kind at the moment), made arrangements to meet me the next morning and made the entire experience simple and affordable.
Great customer service! Very quick and pain free rental process. Clean lot. Looks like a good area. Got to chat football with Benson while checking out the unit and Benson I had to wait until after the game to see how many stars I would give you guys. Fortunately for your US Storage's rating the Packers won. ;) At least your boys made it interesting and Dak put up point for my fantasy team and I had GB's D.. Had Jones on the bench, but at least I picked him up. Hope you do the same Benson! Thank you for the great storage unit!
Jolene was amazing! She answered all of my storage question needs.
Benson, the Property Manager was great. Fantastic service, very efficient. Very easy to get started and use the facility.
Thank you!
Great location safe and secure, the manager is very friendly .
Benson is the most helpful and knowledgeable person in the storage industry, he is truly nice to do business with.
I have been storing at us storage for years. They have been very accommodating. Benson and his assistant manager Jolene are very professional and I would recommend future family members. I love the cleanliness and feel welcomed every time I arrive.
Benson was of great help and the storage center was in fantastic shape. Well run place and overall great experience. Definitely recommend
Clean facility, great rates and the customer service is amazing!!!
Amazing staff and Benson is so great and easy to work with. Second to none facility. Highly recommend.
Jolene is very helpful and the storage property is always clean.
We are very happy with U.S. Storage. The location is clean, climate-controlled and secure. Jolene made the process of setting up the paperwork and arranging for our storage unit very easy. Great customer service!
Benson was great! He was so helpful and answered all our questions. The service was quick and the facilities were clean and very well maintained. Overall, we were very satisfied with the service and facility :)
Benson, the property manager was awesome! Worked with me on short notice. He got me in and out fast. My RV is close to home and in a clean safe location.
Excellent Expedited Service from Benson and Staff
Benson and his team are so wonderful here. This is my first month rented with them, and of course I have many questions. Everyone is so helpful and I love it most is their "YES WE CAN ATTITUDE". Keep up the great work guys!!! Love it here!!!
Benson was amazing. He got me in and out quickly because he knew I was in a rush.
Great experience, highly recommend. The manager was extremely helpful and helped accommodate me. Very clean and safe unit
Great people. Benson is very kind and extremely helpful. The whole experience was professional and I am glad I chose US Storage Centers.
Terrific service. So helpful. Benson is the best! Great value too.
Very helpful and professional. My belongings are always secure.
Absolutely perfect for my needs ....staff was great and friendly location very cool out of sight from city streets lots of room and immaculate grounds. Never anyone in the way like some places ...ghost town like here feels like a private exclusive club when you're here.
We have used this Storage center many times. It is always clean and the management is very helpful.
Clean easy to access unit and great customer service by the property owner, Benson! Very happy we chose US Storage!
Great experience - Benson is awesome and helpful with all of my storage needs. He even lent me his phone charger when I needed it during a large move :) The facility is clean and provides carts for loading and unloading. I am sure I will be using them for more storage needs for more of my clients -
Thumbs up
This is our second visit to US Storage Centers on 14680 Aviation Blvd. Hawthorne CA 90250. On both occasions Mr. Benson Williams II the property manager has been very help, courtious and professional. My family and I are very impressed the way he keeps the storage spaces impeccably clean and how professional he was. I would really recommend anyone trying to store your things to see Mr. Benson. He was really incredible .
First of all , I was referred by a friend, who used the facility . They told me it's clean and good customer service . I found everything as I was told . Keep up the good work . Love the service . By the way when you go there ask for Mr Benson . That's the guy after the good service . Thank you !!!
My experience here at US Storage Centers was very good, and Benson did an incredible job in being professional and doing the best he can in making sure my family and I were satisifed.
I don't usually do reviews, but I can't help but be honest and say to anyone interested in finding a place to store your stuff to come over to US Storage at Hawthorne and let Benson help you out. HE WAS AMAZING!
I had gone to two other storage sites and this one was the best deal per month. The nice young lady was professional and got me going fast. I would recommend this storage site and the staff was excellent.
The location manager on Aviation Blvd is a real professional. He took the shortest possible time entering all my required date and producing payment receipts. Benson listens carefully and answered all my questions. He gave me the tour and showed the best access to my site.
Benson is a true professional.
Great facility. Helpful staff and reasonable rates.
Came late notice since I lost my keys and couldn't get into my unit mr. Benson understood and was very helpful and got my unit open in a few minutes without having me wait for a long time. Thank you for all your help
Great service and clean!!
Facility is clean and well run and the staff is courteous and helpful.
I love this highly professional offie and benson is very good and helpful thank you
This storage facility is covenient to my home, is easy to navigate, and is clean and very well maintained. Their new pricing policy places them below other storage favilities in the area.
Extremely professional and clean. Benson was very pleasant to work with and efficient. Thank so much.
Benson, he is the best! fast service and a very clean storage place.
I am so impressed by this facility for being VERY well kept, the grounds and buildings are very well maintained, unlike others that don't keep up on things and it just looks like a dirty locked building. That makes me feel good about leaving my property there. The staff is beyond workable, and always accommodating. The fact that the prices are right, and it's centrally located to the heart of town, is another plus. Beyond glad I found them.
Benson is great. A lot of help
Great Hours. Helpful Staff. Clean & Safe facility!
Great spot. Extremely clean, good rates, great location and security. Benson was efficient, professional and amazing. So glad to be doing business with him.
Greatest storage facility around. The best people with an amazing and funny customer service style.
Pleasantly surprised for excellent service and professionalism.
Staff was very friendly and helpful. The facility is very efficient and easy to use.Also, you cant beat the price.
One of the best customer experiences we've ever had because of Benson. Great facility and pricing so we made an immediate decision to sign up.
Jolene was very helpful in helping us get the right size for our needs. Quick and fast!
Great clean storage unit perfect for storing my 1 bedroom apt. Benson is awesome and flexible to work with and I'll be back for sure
I had the best experience, moving is not easy but with great customer service like Jolene provided me with made it a lot easier I would definitely recommend every one to come to the facility
Solid, clean facility with helpful staff.
I have been a resident of Holly Glen for many years and have been with US Storage Centers for many years as well. Not only have I had a unit (ranging from different sizes) my mother had a unit there as well. My close out on March 31st was a seamless process. The staff has always been professional, facility is clean and highly recommend this facility to store your personal items. Benson is great and very willing to assist and Jolene has been helpful too.
Benson did an outstanding and professional job explaining the options and the service and was also accomodating on the pricing structure.
I would highly recommend this storage company.
Staff and manager are very Profesional and helpful. Facility is well kept and clean.
Benson Williams ll was the most helpful polite property manager I've ever worked with. I'm in the real estate business and need storage units all the time on the spot. He made this so easy, quick, and painless for me. I will definitely be using US Storage Centers from now on. He even helped out my daughter on her last move, which is shocking because she's pretty helpless. Ha, just kidding love my daughter love this place great job Benson!
Great place, the manager and the rest of the staff are amazing.
Easy to use. Set up my account on line, came in to sign paper work and I had a storage unit full of furniture for my clients selling their home in less than an hour. Benson was great to work with!
Jolene was very nice and helpful and very happy with service and Benson is always helpful
Moving is a pain and for me very stressful ordeal. I reserved my storage unit online at an incredible rate and was so nervous there was going to be some problem actually getting it in person. No problem whatsoever. This facility is 5 star all the way. High tech with online digital signatures. Then to a qucik site inspection of the grounds and my unit which were both clean, safe and secure. It gets even better. I actually exited the facility with my own working code, yes just minutes after signing the contract my code worked. Benson is good. I left happy......more importantly, I was confident that my life while in boxes could not be in a better place.
Great Experience. Clean facility. Would definitely recommend
Great service! The staff was very nice and respectful
US Storage is fantastic. Benson was helpful in finding a space and location within my budget. The storage is well lit, easy to access and friendly staff.
Clean and easy to get to our unit, reasonably priced.
Benson had Excellent professional customer service !
I have been using US storage for 6+ months now and every time I have called asking questions they always give a complete detailed correct answer. Each employee knows the policy and conveys it to you clearly.
Benson the manager there was very helpful. The facility is very well maintained with concrete and metals buildings. I am very satisfied as I got a great price and a better facility compared to my last storage unit
Love US Storage Center! It's convenient and management office is always nice and helpful. I also feel very comfortable going into my storage unit alone. It just feels so secure and safe.
Pleasant, , informative, give him 5 stars
The staff here is nice. The young young lady that helped me out answered all my questions about getting a storage locker. The place looked clean and seems very secure.
Fair price, clean facilities and very nice staff!
Great experience at this facility. The manager, Benson, was always extremely helpful. Will be back for future storage needs
Great Staff, clean units, inexpensive cost. Best spot in the Southbay!
Excellent Customer Service, Very Clean Facilities, Overall Good Value
Had storage here for 3 years after moving overseas, best customer service around! Great staff that's attentive and accommodating. The units are very clean, ac controlled, and have great access hours. Would give more than 5 stars if possible.
My experience here was perfect. The staff was very helpful and assisted my with whatever I needed as quickly as they could. The facility is also top notch. I never worried about my things at all. I knew they were safe with these people.
Great storage units and easy sign up. Front desk staff is very helpful and units are clean, secure, and well lit.
US Storage Center in Hawthore has been very professional and clean for the 10+ years we have had occasion to use the facilities. Most recently Mr. Benson gave us 5 Star Service with our unit. Well Done!
Great customer service with Benson ~ The units are clean and smell good!!!
Mr benson was great of help, I think he should consider ownership, 10 star rating
Benson was of great assistance. Nice to see customer service still exist. Nice facility, I would recommend this location to all. Thanks for everything.
Great facility. I feel the place is clean, safe and the access is quick and convenient. Initially, my purchase experience was very helpful and professional. Thanks Jolene!
Gracious staff executing flexible policies with all good reason and excellent service. Mr Benson II fantastic!
Clean facilities and helpful people! Reasonable pricing and flexible policies. Recommend them overall!
Took off a star because they kept reminding me to review before I had stored my stuff and stored < month.
Very professional and helpful! I will be a repeat customer.
Jolene was awesome... she was patient and took her time to show me several storage units until I found the right size for me. The storage facility is clean and easy to access.
The facility is very well kept and the customer service was on point. If I ever need a storage unit again I will definitely be coming back.
Great storage place - I have used them for over 15 years. Benson is a good contact, very helpful, and great to deal with. I highly recommend US Storage
Great customer service, clean units and conveniently located.
Benson II & Jolene offer excellent customer service with a smile on their face - great follow through, dependable, always one step ahead (they had a lock ready for my storage unit) and the facility is clean and easy to access! Definitely recommend this storage center for all of your storage needs. A++
Excellent service Great staff bought tape and boxes if I ever need storage I'll come here
See Jim. He's awesome! Super friendly and knowledgable . Thanks Jim!!!!
Benson Willliams II, the manager, sent me proof of payment after the auto payment feature failed. Customer service remains at Hawthorne facility.Customer Service! I will continue to refer others to US Storage Centers!!
This place was great. The staff are helpful and friendly; the facility is clean and secure; and the price is affordable.
Stephanie is amazing! Very helpfull nice and profesional!! Place is always clean and organized...management is awesome!
Top-Notch, 1st Rate, Go W/ Benson........Treat Yourself!!
=)
<€><
Jolene took a lot of time with me and helped me choose the unit that will work best for me. The facility was clean, and I was impressed by the security features.
Benson was very helpful. I needed a storage unit right away and Benson was very quick and courteous. I couldn't have asked for better service!
Prompt, friendly and helpful service. Clean facility and good music :)
Jolene Rocks!!!! She is so kind and professional and answered all my questions to my satisfaction!!!
I would definitely recommend this place to friends and family!
I made a reservation online and then followed up with a phone call. Jolene took my call and she efficiently answered all of my questions. When I went to the facility I was greeted by Jolene. She was very friendly and professional. She again answered all my questions, showed me the unit, and walked me through everything. Overall the premises are clean and quiet and seem to be safe and secure. I would definitely recommend US STORAGE CENTERS to anyone. Also, the online deals were a great incentive to choose them over other competitors.
Im so happy that I'm using us storage here in Hawthorne. The property manager Benson is very helpful and is very professional. The assistant manager Jolene is bubbly and Bright and always has a smile on her face and is very helpful. I can see why she got a reward for assistant manager of the Southbay. Its a joy to do business with them.
The service is great. I was able to get a climate controlled unit quickly and easily. I would recommend this location to anyone who needs a storage unit.
Great facility. Always clean and well secured. Jolene and the staff have been wonderful. I highly recommend this location.
Everyone was very helpful, friendly, and highly professional. The facilities were clean, safe, and well lit, which is important too since I
am a teacher who needs easy access for her stuff. I had used them before and would not hesitate to use them again in the future.
Benson, the site manager was kind and thorough. Made it a very easy process. And made sure I got the best unit for my situation. Thanks!!
Benson was awesome! Very helpful and accommodating to my summer break schedule. Will definitely come back in the future
The staff here are friendly and very knowledgeable. The facility is clean and well kept.
Very clean. Staff is always nice and competent.
Super clean!! great service. highly recommended
Excellent customer service! Modern, clean, secure facility! Great pricing --> very happy customer! Thanks Benson!
Benson helped us with our unit and he was super helpful. Went above and beyond when setting us up as first time customers.
Super clean and secure. Jolene was friendly, knowledgeable and helpful Full of solutions. Highly recommend Us Storage Centers.
Clean and safe storage units, friendly personnel on site. Have had the pleasure of renting a unit there for over 10 years, no hassles or problems.
Facility well maintained, reasonable cost but most of all the employees are professional and courteous. Would rent storage from this location again.
Benson and Jolene were just wonderful. Their customer service and knowledge was excellent. Not to mention their patience while I decided on a unit. I hope they are considered "Company Assets" because I do and will definitely recommend the location to my family and friends.
I had a fantastic experience!
Benson and Jolene were just wonderful. Their customer service and knowledge was excellent. Not to mention their patience while I decided on a unit. I hope they are considered "Company Assets" because I do and will definitely recommend the location to my family and friends.
I had a fantastic experience!
Very clean, safe, and managers are always friendly and patient.
Professional and personable, Benson made the entire process of space rental a breeze. The facility is very clean, and run with friendly efficiency. I'd recommend it to anyone needing storage space.
Great service and supernice staff .
Thanks for best service .
Great Facility! The staff is kind and helpful and the facility is very clean. It is by far the best storage facility that I have visited and moved into.
Benson was great. Very professional.
The US storage is clean and seems well maintained. Benson was very accommodating to my needs. I thought He did a great job finding me the right fit. He Followed through on calling me and helpful with ideas ..
I Would love an ongoing discount as I have 2 units ..
Joleen was very helpful too.
Only wish it had lights inside the storage units..
This facility is extremely professional, with a secure site and thorough customer service!
I found this facility to be well designed and maintained. The staff was very friendly and helpful as well.
The manager was very helpful and fast during the rental process. The facility is clean and conveniently located.
Great experience with Benson! He was very helpful and quick to get me in and out with my storage unit.
Acquired US storage's service for the second time, and they definitely do not disappoint! Reyna was the main staff that helped us out, and has a wonderful personality. Not to forget Benson and Julio! Amazing and reliable service and staff.
Great customer service, definitely 5 STAR sales team; thanks Benson.
Very positive experience. The place is always clean. Staff are always responsive and attentive. Very glad to have my precious things here.
Conscientious, thorough service . Thank you Benson!
quick and easy experience signing up
Clean and well kept storage facility. Wish it had longer hours of operation/access. All around fine place and good price.
Have moved around a lot over the years, and have used US Storage in Hawthorne several times. The staff is always super easy to deal with, the facility is clean, and they offer drive-up storage units! I have recommended this facility to several friends and family members. All have been pleased.
Benson worked with me promptly to clear up some billing questions and got me a very good deal.
Great prices and better customer service...thank you Benson!
Benson is awesome! Painless set up experience. Quick and easy access to storage unit. Very reliable!!!
Great service and great prices!! :)
Benson was a huge help. Looked all over town for an easy e waste place. Gave us storage a shot and I was really happy. Even forgot my phone and, Benson came out and made sure I didn't leave without. Coming back
I've rented here on and off for years. Super convenient, safe, well maintained property. Staff is really nice and they go out of their way to help you.
Good price, clean facility, efficient and quality service with Benson. I recommend it.
happy with the facility,prices have gone up alot,and the hrs of operation should be later in the evening,sometimes no carts available,but clean halls and grounds.
Benson was great! He was very accommodating and willing to go the extra mile, making the rental process extremely easy!
I have used this storage for over a year now. It is very clean, safe and conveniently located. Benson, the manager and the rest of the staff are very helpful and kind. I would highly recommend this storage facility.
WONDERFUL CUSTOMER SERVICE!!
Reyna made renting a space fast, fun and efficient while handling other tasks and customers.
Nice and minimal facility with many options to choose from.
Vanessa, was a big help and the reason why we went to US Storage. The facility is clean, easy to park, and the pricing was very reasonable. I got there fifteen minutes before close. She was a professional and I was out in thirty minutes. Thank You, US Storage..
Benson was so helpful and professional. Location is in excellent condition and very clean. I highly recommend this business. You must work with Benson. He is the best.
Excellent location and price!
Benson.
Thank you for your help and your service.
It was great.
Steven
Always clean and easy to access, just wish their hours were a bit later on the occasion you can't make it before 9 pm. Office staff is friendly. Nice that they have a place where you can recycle boxes. Would be 5 star but the rates change too frequently.
Veronica was so very helpful and a pleasure to work with. We would recommend her service to our friends.
Safe, clean, accessible storage center. Customer service is great.
Very satisfied with this establishment, Benson is very helpful with what I need.
Benson made the process of contracting for a storage unit very easy, very professional. I appreciate his attention to detail and unfailing courtesy.
My experience with South Bay Storage was exceptional. Jolene was extremely professional and exemplified the WE CARE values. She welcomed me and my family and made us very comfortable. She provided an on-site tour and concisely outlined the various products they offer as well as the policy and guidelines for their facility. . I would like to say thank you to her and the great staff they have in this office. Keep up the great work.
I love the people that work here. I have had 4 different types of storage at this specific location. They have been helpful, courteous, always helping me get good deals on a storage, and very efficient. The facilities are clean and the access to storage unit is well protected and easy to access for the owners.
I'm totally satisfied by the location. Units clean and new with great price range and options. Special thanks to Vanessa, who didn't hesitated to do a long walk with me while showing the facility
This is the second time I rent space at this facility. I like customer service, people to answer my questions and to be heard accordingly to my needs. Mr. Williams I was very impressed with his customer service. He listened what exactly I needed and prepared me a deal but I need 5 days to come back to the Facility to sign the contract. Few days later I went back and he was not there but he documented everything in the computer and my offer was as we agreed! No Surprises! To me THAT IS GOOD CUSTOMER SERVICE!
Great place! Secure building and nice people! :)
I would recommend this facility without a doubt. I was provided with the most competitive price in town and the property manager, Benson, was very helpful with the terms in which I was leasing out the storage unit for. 5 stars for sure!
This facility is very clean and I can't say enough about Jolene! She was very helpful in finding the right space and right size storage for my needs!
Jolene is professional, friendly and knows her job. I definitely chose the right storage center for me!
Thanks for great service and fast. !!
Great experience and Benson was very helpful!
Good location, Good office service/bathroom, Good bowl of candy for your sweet tooth!!!
They offer a clean facility, good rates, and great customer service. What more could you ask for?!
These guys are great! Sign up was quick, access to my unit was immediate, and the staff (Benson) was awesome. I recommend these folks to ANYONE needing a storage solution.
I have 3 units in this storage for eight years. The location of this storage is convenient. The units are clean and safe. The staff are very helpful. They deserve to get 5 stars.
Jolene was aaamazing! Would you expect great, friendly, and professional service in LA?? What a surprise!
Benson is really kind and he was very accommodating. Quick an easy!
So far, so good! When I walked in the front office I was greeted by Benson. He stopped what he was doing to help me reserve a storage unit. He asked me what I was looking for and proceeded with the options that were available. He seemed to know the units very well and answered each question I had with ease. He was very forthcoming about the upfront cost associated with renting a unit from US Storage (one-time admin and lock fee). The unit and building itself are very clean and easy to navigate. Move-in was very easy. Accessing the lot was simple with the touch pad outside of the gate. A cart was available for me to use on arrival. I am still using US Storage, so I cannot comment on the details of moving out, but Benson gave me a detailed breakdown on the proper procedures to move out without any hassle or extra fees. If you're in the South Bay and you need a storage, go see Benson at US Storage.
Benson is the man! He was very thorough and personable. The facility is clean and safe.
Friendly and efficient service with a clean facility.
Outstanding customer service by benson williams. Place is super clean and smells great.
They were very responsive and respectful - all my needs were taken care of in a timely manner
Nice place... Pretty secure... And of course they have a good customer service!! Thanks guys
Us storage on Aviation is a fabulous storage center. It's clean and well maintained. The climate controlled areas are wonderful. The staff are helpful,courteous and knowledgeable. I am planning to upgrade to a larger unit. Access to storage areas is easy and the areas well secured and protected. I highly recommend this storage center.
Benson did a great job, very professional and personable. Two thumbs up! I highly recommend this facility - I'm a very satisfied customer, excellent!
Excellent facility and thoroughly professional service by Benson! Thank you!
Great experience and very affordable. Also Benson was great to deal with. Very helpful and nice. Go Cowboys!!!
This storage facility is great. The staff is always very friendly and welcoming. Also the front office and bathroom is super clean! They take really good care of the appearance and upkeep of the grounds. Another bonus is if you are cleaning out your storage unit they have a donation area that you can leave items that are still good use for someone else.
Great service!!! This was my first experience with a storage facility, and they made the process very easy. I highly recommend this facility!
Benson is a great guy and offered us personable and efficient service getting our storage unit set up. He was also was very patient as we had a lot of questions and asked to see several units. We also got a great deal. Thank you Benson, and Happy Thanksgiving.
This place is great. The customer service that Was provided by Jolene when I signed up for a unit was great. She was accommodating and very nice. This facility is well taken care of. Always clean.
Very clean and efficiently run business. The staff is great and always helpful.
I would like to compliment Jolene for her excellent service both over the phone and at the site. The process was simple with no surprises. The unit is clean and convenient. Thanks!
The facility is clean and well organized. Coming and going with things is convenient and comfortable.
No complaints to-date after more than a year of being a member.
Good location, efficient and service in office is good.
Jolene is super super helpful, she even asked me about my mother who has not been feeling well. :-). She deserves a raise... no serioualy... give her one now!! The facility is clean and we'll maintained and my storage is so cozy you can practically live in it, air conditioning and the whole nine (disclaimer: don't live in your unit). Delighted to do business with them and will continue to do so.
Great customer service! Both that helped me were super friendly and answered any questions I had. I'm happy I chose to spend my money at this location :)
Convenient location and private. Staffs are friendly.
This is a very clean facility and is well managed. The on site staff is very helpful and friendly so if you are looking for a storage facility that will take care of your stuff, you'll be hard press to find a better storage facility.
Good price, clean facility, efficient and quality service with Benson. Close to highway so easily accessible! Stoked!!
Met with Benson and he was great to work with. The facility is well organized, clean, and safe. I highly recommend using US Storage Centers on Aviation for your South Bay storage needs and working with Benson!
Benson helped us having a great expirience specially the last days when we lost our key to storage and our car ran out of battery he happily helped is with all hurry for Benson
Benson is great!!!!! Always go out of his way to make sure all your needs are meet
I have used this US Storage facility for close to a decade. It is always clean, safe and the staff is helpful. It has been an excellent storage experience - and I have had many!
Good. Manager was very expedient and thorough. Their prices seem high to me but less than Magellan so that's the best I can do. The storage business seems intent on raising rates on a regular basis so lets hope US Storage does not follow the trend.
These folks are always friendly and professional. The whole place is clean and well kept.
Raul customer service was phenomenal and thanks for answering every question very professional
Extraordinary service. Fast and responsive and careful to look for the best overall structure on your behald.
Highly recommend!
The storage unit is so clean and th staff is very friendly and helpful! I have a unit for work and personal they are the best!
very clean, well managed facility. I've always felt that my belongings were safe here and would highly recommend the facility
I highly recommend USA storage for your storage needs. The staff is very friendly and helpful Jim
clean,never a problem getting in and out.
Fancy selection of neat, affordable units. French Riviera style location. Besides a safe place to store your bling it is super duper nice doing business with Benson and Jolene on site - where your belongings belong.... Top notch facility for those of us who appreciate genuine quality customer service:)
Jolene was a great help and very professional. She always has a smile on her face when she greets me.
The staff at US Storage are professional and polite.
Jolene was very helpful and answered all of my questions regarding my rental space. Benson was very efficient and competent in his service. They are excellent at keeping you up to date with anything regarding your unit.
The storage space is great. All staff is friendly and the temp control area is perfect for what I need.
Benson helped us out over the weekend, and he was fantastic!! He made the process easy and fast which was exactly what we needed. He was also very professional and made sure we were all taken care of before we left. We have been with US Storage Center for some time and they have always been so great to work with. There price point is much lower then other competitors as well! Highly recommend!
Jolene and benson were super nice showing me the place. Both were very honest, and welcomed any questions. I haven't been here long enough to experience a rental increase or any other mishaps. So far I've only been here about a month. They did mention every 8months the rent could go up as high as $15. Depending on how crazy this gets I may have to move some place else. Ultimately the rating (5stars) could change depending on the experiences I have there.The number of carts do seem low, and a little loud (not new) but I haven't had any issues here. They did mention to me that they'd be willing to work with me if rents got high. That's an interesting concept, practically speaking we'll just have to wait and see how that pans out. For me I love the location and proximity to where I live so that's a plus. I'm paying $139 per month for a 5ft x 9ft unit with the first 4 months discounted at 25% on a month 2 month contract.
Benson and Joleen have been an awesome help while I transition moving! Really appreciate them both and their kindness!
I just met the new manager for my local Storage Center. He seems very friendly and knowledgeable. Already I can see positive changes to the facility. I have been a customer since 2001, and this is the first time I have seen upgrading of the place. Good Job!
We have been with US Storage for the past 5 years and they have been so helpful in supporting our storage needs. Jody is just great and so helpful! We would strongly recommend anyone looking for a clean storage facility with super friendly and helpful Management and staff....look no further...US Storage on Aviation is the place for you!
The facility has always been conveniently located and the staff courteous, but the new manager, Benson has been exceptional in his service delivery. I look forward to referring colleagues to the facility to receive the same service.
Benson and Jolene were so helpful and friendly! I've dealt with storage and moves more than I have cared to this last year, and they are top notch to work with. They showed me plenty of options and were reasonably priced compared to others in the area. Glad I found them!
I use US Storage for work storage. The employees are always helpful and go out of their way to mail packages for me. Also on occasion they have let me throw large amounts of trash in the dumpsters which is helpful. THis a Great storage facility!
Benson Williams II
Thanks for being a professional with integrity and courtesy.
I have recently rented some storage space at US Storage Centers South Bay, to temporarily store a selection of my belongings during a house fumigation. Despite declaring up-front my intention to rent for a short term, and thus demanding from the staff of the facility relatively more work per dollar earned than their average customer, I received from them excellent service throughout.
Signing a contract with with Mr Benson Williams II was a pleasant experience that included receiving a free lock for my storage space. Subsequent filling of the space with my things, and then taking them out was totally painless, despite the fact that the space was on second floor. During these operations, I never saw enough people at the facility to compete with one another for parking space, moving carts, elevators or any other necessities. Driving in and out of the facility through a numeric-pad-controlled gate has never been a problem. I appreciated the peace, quiet, and cleanliness that pervaded the place, despite it being located next to metro rail tracks and a metro train maintenance yard. The location in fact gives one a sense of seclusion and privacy - despite the obvious presence of security cameras. This may be irrelevant to some, but I prefer to get those vibes and no others when I cart my stuff in and out of storage.
The best part of my experience at US Storage Centers South Bay was interacting with Ms Jolene Shaw on Aug 31, 2015. I came to her with the intention to pay my rent for September, as I was contractually obliged to do after failing to hand in a 10-day vacate notice before August 22. Ms Shaw processed my payment, but when she learned that I was practically done using my storage space at that point, she offered to ask her manager for an immediate termination of my rental agreement and a full refund of my September rent. This was entirely her own initiative, not a response to any request or pressure from me. I must say I was impressed by this freely offered courtesy, examples of which I see rather infrequently in my dealings with different service providers. I am happy to add that Ms Shaw's manager accepted her request. I am grateful to both of them for saving me some money, and for doing some extra work to make this happen - the work that would have been unnecessary, had I submitted my vacate notice on time.
I definitely recommend US Storage Centers South Bay as a convenient, well designed and maintained, and reasonably priced self-storage facility, with an exceptionally customer-friendly staff. The place also appears to be quite secure, but I did not use it and observe it long enough to have a well-informed opinion on its overall security at this point.
Awesome customer service. Everyone is very helpful. I rented the storage unit so I could move my stuff out of a pod. They handled the pod drop off so that I didn't have to be there.
Benson has been great. He is very patient and very helpful with any questions I've had regarding documents needed for my storage unit in the Southbay. If anyone is looking for a safe and organized location to store their belongings I highly suggest storing them with US Storage Centers. Thank you!
The staff is always courteous, the facility is clean and the price is reasonable. I Know my things are safe and with the climate controlled units I never worry about my belongings getting ruined.
Well run and top notch service clean and all spots are easy to get to, Benson gives great no nonsense deals Big Thanks
I'd like to say that service i recieve is excellent. and the personell hear are professional and courteous. I would recommend this location to anyone GREAT PEOPLE (Jolene and Benson) AND SERVICE. Thank yall for all your efforts.
Great storage always help easy access to parking and storage unit
Great place to store stuff. Benson and Jolene were very friendly and helpfull.
Very clean! Great customer service! Great specials! But when the specials are over they look to increase your monthly immediately! Overall would recommend!!!
Under new mngt, things are shaping up fast!
They were super helpful and attentive with all of my needs! I will recommend them to everyone!!!!! It is a very clean facility and they have really great prices:).
Service was excellent. Very helpful I recommend US Storage to. My friends
U.S. Storage is in a very convenient location. It is clean and feels very safe. Benson and the rest of the staff were very helpful and friendly when renting the unit. They also gave me a great deal and have competitive pricing. I would highly recommend this facility.
Thank you Benson!
Your customer service makes moving into storage a pleasant experience.
It's that high level of customer service that every company needs.
This is our first google review and it's to you.
Gina & Christi (Twins)
Excellent and professional service Jolene and Benson was SUPER!!!
In our daily life we go many places as our business needs arise. I went to 3 companies to see where I could find a storage unit. I chose US Storage and it is the best choice. I found good people here, without a doubt the best experience I could have. I am so happy with everything. They made the process very comfortable, which makes this move a positive experience.
I would definitely recommend us storage for storage! The property manager, Benson, was fast, knowledgeable, and made the entire process super easy for me. Overall stellar customer service! I will definitely be using them whenever I need a storage facility
Hi my name is Anthony, i really like US Storage because they have nice clean storage facility, the employees are honest, friendly, courteous, respectful, also hard workers. If I ever need a place to storage my property again i would recommend US Storage to all my friends. Thanks so much US Storage. Sign: Anthony Bullocks
Benson was kind and courteous towards us. He showed us two units and we decided on the smaller one that fits our needs. Benson was extremely proficient in his work and super quick in getting us setup. We recommend doing business with benson and this facility
Great customer service and they really want to give you the best storage space for you at a great price
I have had a storage unit here since they first opened. This location was one of the first storage facilities in the South Bay to offer "Climate Control," which is necessary for my line of work. The location is easily accessible, conveniently located, and I have never had a problem with any of the units I have had here. The staff is friendly and the customer service is excellent! Benson is the manager, he'll take care of your storage needs.
Benson and Jolene have given me outstanding service, very helpful, and accommodations in units that are next to each other. Thank you
Had a great experience with Benson, the new manager at US Storage Centers in Hawthorne yesterday. The facility has always been clean with very easy access, very private and secure! But Benson is icing on the cake for this facility. He brings lots of industry experience, professionalism, courtesy and great customer service! I highly recommend this facility!
Thank you to Benson and Jolene for the tremendous amount of help you offered to me during a really stressful time. You two truly made this transition smooth as silk. I definitely will be referring everyone I know to your location for all their storage needs. Thank you again. KJ
Great facility, well maintained. the facility in running with new management under Benson as GM. looks like this guy knows business and customer needs. we use the upper level climate control area. highly recommended if you need a space in the south bay area.
Good price for the unit. Friendly staff.
Property Manager Benson Williams has given us excellent customer service on multiple occasions. We are now renting our fourth unit and he has once again made the process quick, easy, and affordable for us! This is the second time he has stayed on site when he could have gone on his lunch break. Jolene, his hardworking assistant, was also extremely helpful and aided me in posting this review which was way overdue! Thank you Mr. Williams for amazing customer service!
Easy to get to very quick in getting my space and suggested a closer space at the same price thank you Benson, I feel well taken care of.
Benson and his team are Fantastic! Great Customer Service. Prices are affordable for the size storage you want.
These guys have been great to work with so far.
Amazing customer service. Very helpful and patient. We asked a lot of questions and Benson was very knowledgeable. The facilities are clean, safe and the staff is professional.
OMG Christina & Benson are soooo awesome and accommodating !! Thank you thank you for making my life a little easier !! Customer for life !!
nice clean place! helpful staff.
Benson was very helpful in finding the perfect 10x10 storage unit, light bright and close to the elevator. Thanks Benson
Friendliest people work here & willing to accommodate and give the customer service you want to gain your business. Very pleased! Great units & clean facility!
From the moment I walked in Melissa and Christina were welcoming and very helpful. The facilities are clean, safe and very organized. I was able to view the unit and Melissa went over all the details about the rental agreement. I went to another Storage Company and was about to sign with them and had a gut feeling that I should go back and rent from US Storage. I came back that day and rented from Melissa. The process was smooth, quick and simple.
I Highly recommend this Facility for your rental needs
A++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
I had a great experience here at US Storage Centers. Fair prices, clean facility. Definitely recommend this location.
Christina was very effective, courteous and professional in helping us with our storage problems.
This place is totally underrated. Feels safe and secure and i have no problems recommending it as the best storage facility in the area. Also, service during purchase was fantastic. Emily was great. She took the time to show me all of the different sized storage units, explaining the options and answering any questions I had. Great customer service!
I have had a unit here for over 5 years for my little business. It is an excellent location, kind of off the beaten path so it feels more secure. Front office people are helpful and
always there. They let me drop of electronic waste which is handy.
Never a problem getting in or out. They have a trash area which is handy. The even let me dump a few pallets when I didn't need them.
In a way, you want your relationship with your storage company to be frictionless and invisible and this place does it for me.
Christina and her team here really go above and beyond, to make sure they find you the right fit and rates for your needs. I couldn't be more pleased and thankful!
The staff here is excellent. They always take care of me and my needs. All while keeping a smile on their faces.
The Managers at this location are very sweet and knowledgeable. They were helpful and the place was very clean. They even helped me out by giving me a great move in special. Its been a good experience.
Christina and Emily did a great job in making our
rental experience quick and easy. We needed 4
parking spaces and a storage unit. They met our
needs at a reasonable cost, in a convenient location.
Many Thanks!
I had a wonderful experience at the US Storage Center in Hawthorne.... I found the manager and here staff were extremely friendly and caring. And I liked that the facility was new and very clean. I highly recommend them."
This is a friendly and clean facility and I feel confident this is a safe place to keep my things. I recommend them to all my family and friends for storage needs.