Diana is very approachable, helpful and kind, i like the storage too.
Throughout the years I’ve had the need to rent a storage unit several times. Diana and the girls at US Storage are always friendly and helpful. The place is clean and has plenty of security cameras. I highly recommend it.
Very good ! Diana is extremely helpful in Everyway possible !!
Could Not ask for a more honest, pleasant and curitious Manager !! She goes beyond the norm to make your moving experience as stress Free as possible !! Thank goodness for Diana being there !!
Very friendly and accommodating at this Frampton location. I didn’t feel the same way at the Torrance location on Crenshaw.
Excellent/efficient service/respectfull/helpfull
Professionalism. Pleasant doing business. Thank you.
Diana the facility manager has been amazing. She has gone above and beyond to help me with my storage needs.
Very patient and helpful for this first-timer. Layout of facilities was complicated but they showed me the way.
Very professional and polite!! It feel.very secure and clean I will recommend this storage to friends and family
Could not ask for a smoother, friendlier experience.
Diana was able to assist me and she was amazing! She explains every detail and made the process easy.
It was great and good customer service my family and I are happy the way we were treated.
I do not like being called Robert Lloyd in my emails. My middle name is Lloyd and I despise it. My name is Robert Bill. Please change all emails and correspondence to me using Robert Bill thank you
Great customer service. Reasonable pricing.
Clean facilities.
Great experience with diana she was great!
So good customer service
People working there very nice and helpful
Special Diana & here assistant
Thanks for everything
Staff was kind and helpful
Carolyn and Diana are both very nice and helpful. The area is clean.
It was a great experience, very kind and helpful towards me and my family.
Renting the unit was fine. I just wished the unit it self had a light in it.
I was pleased, everything was explained to me. I was taken to the unit to see. Staff was nice and pleasant.
I Really like it a lot it's very close to me and very nice and clean.. and Diane is The Best.
I had a fantastic experience. Diana and Carolyn were amazing through the entire process!
Excellent!! Thank you. From the Direct however very friendly staff. I have one on 253rd and Frampton and both ladies were friendly, informative and helpful. They found exactly what I was looking for. The price was good and I say 10 out of 10 for my experience. I will recommend to all.
I was a wonderful experience. great location. 👍
Great experience. Quick and simple. Great customer service and clean storage containers.
Everything was good.
Only challenge we as seniors are facing is that we are living on a fixed income (social security income).
My experience here is awesome!! The customer service was excellent and this location is clean! Ximena and Diana were such a great help and extremely friendly. Would highly recommend to others!!
My experience was topnotch 5 stars*****! The entire process was very easy, the staff was very professional and knowledgeable! I've already share the information with colleagues, family and friends.
Happy Holidays
The lady was very helpful and polite her customer service was fantastic she helped us find what would be good for us and took the time to look around and show us how to access and use our storage.
Everything went very well,
Diana Castaneda is a True Professional ! She covers everything you need to know right away. And Is very friendly ! A real good natured person.
it was a good experience with customer service at the office.
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It was very easy. She helped me through it and got me a good deal. I appreciate it very much and she was very understanding that I had no clue what I was doing. Thank you very much for all the help!
Courteous and very patient
Diane is a great organizer and is a friendly courteous Kind person! Easy to deal with in person and on the phone! I rent only from her team! I've rented several times from her personally and always have had a great experience! She's very understanding about living situations that go sour and is up beat and nice to be around! She's non bias and not into drama gossip and has a big heart! Shes a great store manager and can't wait too see her advance in the ranks of the company! I do horor based music and post things on my Instagram and she never judges me cause she knows it not real just fake spooky stuff! Plus understands the ups and downs of fame! I collect bodies in my storage its fun...they get sinky...raaaaaw lol just kidding! Thx Amiga!
They are very helpful and nice I have never ever met a storage person I was so eager to help you they see you need help
It was a great experience! Everyone was very friendly!
Easy process ,Diana is good at her job.ThNks.
Professional and Attentive
It was easy experience to rent a unit. And the staff was clear about everything.
I had a wonderful experience with Carolyn at the Harbor City Frampton location. She was very pleasant and was able to help me with my questions and storage needs. I feel that my stuff will be stored safely with US Storage. Thank you Carolyn and US Storage.
Muy seguro de trabajar con ustedes por la excelente atención, buen servicio y perfectas instalaciones.
Great service..
Friendly staff,they make you feel important...
Muy satisfechos tanto con la amabilidad y servicio desde que llegamos a este store .
Dealing with Diana at US Storage, Harbor City location was very easy. Diana is very professional, she answered all my question I had about renting a storage unit. She made the renting g process smooth.
Great, the staff was very helpful.
Great, friendly and efficient service. Was given opportunity to view all size lockers which made my selection easy.
Everything went great. Very nice lady that runs the front office. Storage place is clean. Only thing I don't like is the cart check out it is a hassel to get one. Would be nice if they were unlocked. But that's done for a reason in sure. So it's all good.
Customer Service is Superb
The woman who signed me up the manager Diana was very helpful and knowledgeable about renting a unit. I would recommend coming back to rent again in the future if I ever need storage again. Thanks
It was unorganized. The processing and reaching customer service
Excellent customer service. The staff is very knowledgeable and facility setup well for easy access. Thank you!
The ladies, in the office are good in what they do but the cooperate, sucks in raising rent every other month……………😡😡😡
Great customer service! Got us set up quickly and made everything super easy. Would highly recommend
Very satisfied attendants are very professional Very knowledgeable and are very patient answering questions
She was real
Nice and helpful with everything I need to know
I am really pleased with the service, Diana is really nice and friendly and so professional
Great!!! Great customer service
Great experience . Quality service
Tiffany and manager was very helpful. I am so greatful for professionalism and generous offer. It was very pleasant and welcoming .
Thank you soo much
Brenda
It was great costumer service. And Liz was very helpful.
Diane was amazing. We had to get a storage because of a family medical emergency and she really Helped us out
The best experience and great service
The manager at the Harbor City facility was excellent
Very Professional, Comfortable
Experience
I received a most respectful and professional interaction with Dianna and Megan at the US Storage Center of Frampton Avenue. I would highly encourage my family, friends and the community to use the services of this storage facility. My Highest Rating of Quality!!.
10/26/21
I felt very relaxed & care for to let me store my belongings in your facility. It was a start for me to do this venture on my own without my husband god rest his sole. I was happy a neighbor referred me. I like it’s out of sight.
Diana was very informative and very friendly and very to the point.
I had a great experience with getting a unit. Megan was very helpful I will recommend friend
Megan was able to assist me and she was very helpful and explained everything well. Would totally recommend!
Great! Very helpful & polite. I feel like our possessions are safe here!
Megan was incredibly helpful and friendly. And Diana is ALWAYS just as pleasant.
I like the way than you keep
Clean and the rooms are safe
Hello,
I had a great experience with the help of Diana and Elizabeth. They were both great and very helpful and made my decision to go with US Storage that much easier.
Diana was Extremely friendly and helpful got everything done right away helped as my only day off I was verry happy with her Service
Very comfortable
Very good
Diana is very helpful and very friendly, it was a pleasure dealing with her!
I just want to thank Diana and Daniel for going out of their way to help me.
Thanks you guys!!:)
Diane was extremely professional and helpful. It was a last minute decision to get a unit and she guided me through the process.
Access code just getting use to it, all good. Had my own dolly, went well. Thank you.
Very pleased with US Storage. They had the exact unit I needed. I was able to get all I needed loved over easily.
Diana, Manager, was very helpful and efficient.
Moving is an overwhelming experience. Spoke to Diana storage counselor who had the most amazing attitude and a customer service that went Above and beyond excellent. We got a storage that perfectly fit our need and unit was nice and clean. Having a storage has given us a peace of mind to get organized and has helped us continue to do our move with ease. We are a happy and grateful customer. Renting a storage has been a great experience
We would definitely recommend U.S. Storage to anyone out there who is in need of storage. Thank you Diana
Great experience. Friendly customer service. Clean facilities. Great discount.
Good, very friendly employees and very helpful.
Great experience the female staff was Exceptional, she answer all questions and took us on a tour of the facility
The facilities are clean and the people are nice and secured. Very pleased
Excellent experience with great customer service.
I love customer service and Diane and Megan was amazing!
The experience was very positive.I found the management and staff pleasant and helpful.Diana always attentive to answer all my questions thoroughly , which I really appreciated and is very knowledgable. Thank you very much.
Great the costumer service was good friendly staff and nice people thanks for help me to find a good spot for me.
It was amazing, Esmeralda & Diana were really sweet and helpful.
Enrique and his staff made my move simple and easy. The accommodation of the truck and tools were an added bonus to their warm hospitality. I recommend this location for all your moving needs.
Grateful. Very helpful staff. Made me feel like i was getting the best deal to meet my needs.
Very happy with Diana and helpful in every aspect...........😃😃😃
Diana was very helpful and addressed all my concerns. When there was an incident, I let her know and she took care of it swiftly.
Very good experience always very helpful
Excellent service , clean facility great experience
Diana was very helpful and very nice!! I would recommend US storage to anyone who needs a storage. She is knowledgeable and has great customer service!
Completely satisfied, staff was informative, professional and seemed very concerned there where able to fullfill my needs.
Perfect very professional knowledgeable secure very clean friendly and courteous for my needs
Everyone has been professional and extremely helpful at this time and always! Thank you!
satisfied with the service and facility.
Service was very excellent
Very satisfied, because Diana was great at her work, very friendly and helpful for my husband and me.
Muy bien
Muy amable nunca tuve problemas al contrario las personas son.muy buenas serviciales estoy muy feliz de haber estado ahi
It was great! Diana and Megan at the Frampton location were very friendly and helpful. The unit itself seemed smaller than we were told but it ended working out ok.
Very happy thank for all your help and support I really like you serve
I wrote a review previously, but forgot to mention a major reason WHY you have such excellent facility management. That reason is Diana, one of the best managers I have encountered at the many storage companies I have experienced. She is a true professional.
Diana in the front office was very accommodating. Made the process of gaining a new storage very easy as well as was able to get me what I wanted. The hours of operation are also very good and the location is central to what I need. Thank you for your great service.
The property manager Diana was very friendly and helpful. After visiting several facilities, this was the nicest and had the best hours.
The Manager was great. Fast and easy.
Amazing. That's all that needs to be said. Absolutely amazing staff at the Lomita office. Also the office in Crenshaw is amazing too. Great, quality people
Diana has been Amazing ! Do Not move her to promote her, but give her a Raise! She works hard and her customer service is awesome!
I’ve been a business consultant and know of which I speak ...
Very comfortable.Diana in office was very helpful.
Good - always very friendly
Such a Pleasure doing Business with Diana at The Frampton Location!
Professional and Friendly
great staff and great facility
Diane was very helpful and very clear when showing me around.
Amazing experience. Easy process, extremely helpful and professional staff. Ready and willing to offer support.
Very kind staff and very clean storage.
Diana was.fantastic. she was very informative, very easy to talk to.
I was very happy with the staff and they made me feel like everything was gong to be alright.
I am very satisfied with my experience. I have been renting from the Frampton location for 3 months or so, and have found that it is a very professionally run storage facility. Clean, secure, and professionally maintained, this facility has exceeded my expectations. I particularly commend Diana, who is invariably helpful and informative, and an excellent problem solver. The rest of the staff I have had only intermittent interactions with, but I have no complaints and find them all to be professional and helpful.
Awesome service!
Diana
Is the best rep!
She was so helpful!
Thanks!
The overall experience was great! It made a stressful time way less stressful. Diana and Daniel were awesome and went above and beyond to accommodate me. Thanks so much.
I have a multiple of difficult & troubling events currently taking place in my life. It honestly feels like everything I must do is met with opposition. I go to people with my request's, only to have them "Pass the Buck." It's never something they can do, they usually are no help at all. My brothers recent passing put me in a pickle. So I reach out to U.S. Storage. I walk through the office doors at the Frampton location to... Professionals.
Diane greeted me, & welcomed me like a family member. She understood my situation, and was genuinely apathetic. We, (Diane, Daniel & myself) discussed my options & found a solution. PROBLEM SOLVED!!!!!! No, B.S. they HELPED ME.
Customer Service is something very
rare, that I experience. Thank you. I am grateful to your staff, for they haven't forgotten the most vital part of good business. It's that personal relationship, between guest and merchant. That bond insures success, & Promise's word of mouth future clientele. So... Thank you Diane. Because for me you are U.S. Storage. I am in your very capable, professional hands.
My warmest regards, Kevin Akerman
This is the best experience I’ve had renting a storage. This place has the lowest prices and the best deals, specially online, its location has easy access on both sides. They’ll provide you with a moving truck,if you need it. Believe me, they keep this place nice and clean, better than any other one I’ve seen (I’ve seen a lot) and their customer service is, ex cep tio nal! Diana and Daniel are the best! They will patiently answer all your questions, in person or over the phone. Thank you so much!
I’m a return customer and I love the harbor city employees!! Diana has always been very helpful and friendly:)
Diana is the BEST! I have had several storage rentals and what makes me renew is the management. She is extremely knowledgeable and is great at giving good advice for sizes and pricing available. Because of her I paid ONE YEAR in advance.
It was a positive experience. It was easy to sign up.
Diana was very welcoming and friendly. She was patient and made me feel comfortable from the get go - would definitely recommend US Storage due to it's excellent customer service and well maintained facility.
Friendly,honest,trustworthy,informative, knowledgeable,compassionate. Great friendly customer service.
I thought it was great they let me use their moving truck for free. I only had to pay for the gas I used. very nice ! thanks
The office girls were very helpful and friendly. Easy to talk to. Explained everything
It was easy breezy. The lady Diana was very helpful and friendly
Everything was great and Diana was very accommodating helping us anyway she can.
Very satisfied with everything
Customer service was amazing. Would definitely come back. I recommend going here.
Very good and professional
Excellent service. Explained everything with such detail. Things are made simple and convenient, even the many methods of payment. I use to use other storage places, but not anymore.
We are very happy customers. The extended access hours work perfectly for us! Diana is an excellent manager, with outstanding customer skills.
Nice service good customer service thank you.
Diana was great! She was very helpful and friendly. Felt very welcomed. Definately will recommend to others.
Was welcomed and enjoyed the ladies assisting.
Diane is wonderful and very knowledgeable about the units.
The person who helped me was more than willing to make sure my needs were met. And she is a person that you need to hold on to !
Nice facility,big spacious sizes but over priced.
The facility is very clean.l and well kept. The manager was very friendly and helpful.
Dianna has always been a pleasure to work with..
Just need to check the location
it was fast and easy to rent a unit.
The staff was very courteous and warm. Down right good people.
Very friendly and easy service!
I have no problems at all since I been there and Diana is great !!! The place is always clean.
Diane was the best .she was great on getting me the right storage unit at a great and working with me even passed her work hour.you re the best in the industry.top notch.
Diana was amazing whatever you pay her it is not enough very warm professional total focus on practical application of a great brand.
Joe
Manager was very helpful and friendly.She went above and beyond her duties.Great customer service.Would highly recommend to others.Nice,clean storages, well maintained,safe and secure.
Diana was excellent! The use of the moving truck was so helpful. The only problem we experienced was that the site is to be open until 9 pm and when we attempted to exit a few minutes before 9 we were locked in and told we would be charged 50$ tbecsyse we were late leaving. I don't feel this is fair and it has made me rethink my decision to rent 2 spaces here. Thank you
It's great ! I just wish the prices were lower....
Very very great service!! No complaints at all very helpful
Diana is awesome and professional. After getting various quotes from area storage places, I chose to give you my business because she was the one that kept updating me and checking in on my decision, offering very competitive rates. I paid 1 year in advance because I knew I would be happy there.
Diana is great! She was very helpful and helped make our move so much easier. Very friendly!
Diana is friendly professional. Excellent service
Went very well; hoping to get larger unit asap. Staff was friendly and well informed about the business
very informative & accommodating.
I really liked to rent a storage with you. the staff was very friendly and fast to help me.
thank you
Very polite and friendly services from the time I called and inquired about prices up until I was handed keys. Very pleased with the overall service.
Great love the many options we had and being able to use the truck is awsome!!!
My experience was great - very friendly and comfortable
The experience is so far very good. The facility is very clean Stephanie was great. Even the insight manager was great. So far I give everyone a ten. Keep up the good work because I shopped around and you guys are one of the cleanest.if some words are spelled wrong forgive me my phone fell and cracked so I can only see a,little. Thank have a great day
Desiree Newton
Diana was EXCELLENT....A JOY TO WORK WITH. I am a returning customer from your Lancaster CA store. I WOULD HIGHLY RECOMMEND YOUR BUSINESS TO EVERYONE.
My experience has always been great. Thats why i always return. Thank you!
I was pleasantly surprised by the customer service and cleanliness of the facility. The manager Diana is great. She is very helpful and helped me get an appropriately sized storage unit for my needs.
Staff was very friendly ,knowledgeable and helpful .recommending the unit size that I need . The facility was very clean and well cared for the lighting is great my experience was fantastic. I also like your courtesy usage, I would recommend this storage facility to all my friends I would like to thank you again for the professional staff that you have thank you
Very professional and friendly
Diana from US Storage is an awesome person, She was helpful and everything went smoothly.
I just moved in which is very stressful but they made it so smooth and easy! I would highly recommend it, very clean organized and great pricing !
Very fast and easy. Diana was very informative and friendly.
it like it, eazy to get in and out to obtain a unit. good customer seevice. both lady's provide quality service. and give you good visual explanation.
Thank you for your help, everything was explained perfect.
You have come a long way since I rented my first truck from you. The truck I rented was in first class condition and ran well with all systems working.
The young lady who booked out the truck to me and covered its return was simply great.
Excellent. Diane was very helpful and knowledgeable.
great. Diana, the manager, is the best!
Diana was excellent, she needs to be commended for her lovely attitude and charisma.
Great customer service. Felt very taken care of and great prices as well. Would recommend this place to anyone looking for a 5 star storage with affordable pricing!! Ask for Diana!!
I am very satisfied with the service I've received. The same excellent service is the same as the last time I used this facility. All my needs have been fully met. Thank you for such great service as usual!
I would recommend this place to friends and family hands down. They went above and beyond to make my move easy and stress free. Thank you Diana. The staff was kind friendly and they made everything easy to not only understand but simple. Thank you again. Don't go anywhere for storage but here the prices are amazing also. The facility is clean and easy to access your belongings. The even have a large bay door so you don't have to hold a small door open every time you have to go in and out to get your things.this place get props from me %100 lagit. 😉☺😊😀😃😄Very pleased.
Very satisfied..staff knowledgable and helpful. They listened to what I said I have and recommended the right unit for my needs.. and explained all I needed to know to make help me make my decision.
It was great Diana the manager is really nice and helpful
The employees here are very nice. Explained to me everything I needed to know while showing me my unit.
Dianna and staff was so very helpful. Dianna understood our needs and offered suggestions to help us meet those needs. We where press for time and her response was quick and efficient. Thanks again Dianna.
Great service, Stephanie, Vanessa and Britanni.
Great customer service and great prices.
Friendly welcome with customer service very courteous! Better storage prices than competitors and the free move in truck with 50 miles included was the clincher!