I came looking for a same day unit and was greeted by manager Diana. She delivered excellent customer service and was very knowledgeable regarding everything from policies to protection plans. The stress of moving and storing everything same day has been alleviated knowing my things will be in good hands.
Hello Jessica, thank you so much for your feedback! We appreciate you sharing your experience with us!
Carolina fue buena gente con nosotros, muy amable
Hello Maraqueo, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Had a great experience at US storage
Diana was super helpful & helped me with unit I needed.
Hi Alexi, we appreciate the kind words and are glad we could provide you with a positive experience!
So as a returning customer I have to say this is the only storage I feel comfortable using. I know that anything that may be a grievance that Diane goes above and beyond to resolve the problem. The area is very clean and kept up well here. The pricing is considerably fair and cheaper than most establishments. And they’re always offering deals. So I really appreciate the people that are here.
Hi Re'onna, your feedback is highly appreciated. Thank you for the review!
Diana and Janina were very kind and proactive. Appreciate everything!
Hello Brian, thank you so much for your kind words! We appreciate you sharing your experience with us!
Excellent customer service and very proactive staff.
Hello Alan, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Excellent service!
Hi Leslie, we appreciate the kind words and are glad we could provide you with a positive experience!
Fast and easy service
Hello Kevin, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Good service, Diana is very accommodating person.
Hello Tatiana, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Hi, Andrew. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Hi, Kathy. Your feedback is highly appreciated. Thank you so much for the review!
Easy setup, nice units, easy access, clean and secure property.
Thanks for your positive feedback, Ken! We're glad to hear you found our units easy to access, clean, and secure.
Diana was great! She was very knowledgeable and helpful… she made sure to answer all of my questions and was very friendly. The location is clean and secure. I would absolutely recommend!!
This is the best storage facility that I have ever had experience with. Carolyn is so sweet and professional that we felt like we knew her as a part of our family. The camera security is awesome.
Excellent service each time I came here and overall
Carolyn has great customers service
My husband and I were looking for a storage facility for our remodel. Diana was so helpful, friendly, professional and accommodating. Not only were we beyond pleased with the staff but the facility was local, secure and accessible during the weekend! We highly recommend the facility especially working with Diana!!
Carolyn was so very helpful, I appreciate the people very much. Great customer service
Very helpful , awesome experience!
Thank you .!
Very friendly and helpful staff, very fast and easy process. Looking forward to a good experience ! :)
I needed to rent a storage unit and decided to call US Storage Centers because it is right around the corner from my house. Talk about a great experience!! Diana C. was so nice and super helpful. She answered all my questions and told me about the promotions they were currently having. I decided to sign up for a unit right then over the phone. She did all the paperwork, sent me copies of the agreement and receipt and told me that when I come in, she would be happy to give me a tour of the facility and show me where my unit was. Today was that day. Tour was great! Facility was clean, safe, well lit, easily accessible, and so affordable!!
Thank you Diana for such a great experience!!
Love dealing with Diana 👍😁😁😁😁😁
Very helpful and accomodating. Would definitely recommend.
The customer service is GREAT! Especially Diana!! She worked with me on the size and type of unit I would need. She even looked up the storage company I was using to check their prices, I was able to see that US Storage Center in Harbor City was cheaper. That was really helpful to compare the prices so I could see that it was worth it to switch to US Storage. Thank you for the help!!
Carolyn was very courteous and helpful. She explained the various cost options and showed me two different units in person.
Much appreciated!
Excellent service I pleasure to work with Made the process very easy we appreciate it
Amazing experience. Diana was so helpful and so informative. She is extremely professional, and she throughly explored all options to find a unit that best suited my needs.
Diana was very friendly and super helpful. She gave us great information and suggestions on picking which unit would be good for us to rent. The facility looks nice and clean and super secure.
Diana was very nice and helpful.
Diana made acquiring a storage facility so easy and painless! She was a pleasure!
I been there for about 4-5 years never had a problem, Diane the office girl is awesome. They are easy to work with, the facilities are clean and easy accessible. I would definitely return. Thanks for the years I was there.
Caroline & Diana we’re so helpful! Would definitely recommend!
EXCELLENT Service!!! Diana goes above and beyond to help and explain everything. Would reccomend my friends and family here. Thank you Diana!
Diana is amazing. Very helpful and caring!! I like the fact that she sits down and explains everything in detail.
DIANA WAS A GREAT HELP! THANKS & a great job
I had a great experience with Carolyn. She was very pleasant and very helpful.
Great, service quick and easy
Carolyn was great help and had me in and out quick
Diana, the property manager, is the best - her customer service is unmatched! She makes an effort to keep the grounds tidy and safe. I stopped by and she patiently showed me 2 available units and gave my pricing. She offered to hold the unit until the end of the day. I stopped by another storage on my way home and called 4 other storage places in the south bay and this location had the best deal by far! Signing up for unit was super easy too - Diana explained everything, didn't pressure me to purchase the protection, and went through the details of the contract with me. I was signed up and putting stuff in my new storage until in less than 20 minutes.
Diana and her staff are the most professional, friendly and helpful staff I’ve ever had the pleasure of working with for my storage needs. They are like second family and it’s great! Highly recommended! Clean, safe gated storage units.
Staff here at US Storage is so helpful and attentive to all of my needs every single time I visit thank you to all.
Thank you Diana at front office
Diana was very friendly and helpful and now that I need a storage unit again, I knew where to go back
very friendly!
highly recommend the location 👌
Very helpful service. Good prices. Been here for more than ten years, always willing to work with you. Highly recommend. Diana is the best!!!
I just purchased a unit with Diana! She was more than accommodating, she was helpful and attentive with exceptional customer service! I didn't know what to expect but Diana went above and beyond
Me and my son are very happy with the people that help us at the US storage Diana Castaneda is a great property manager and she makes us feel very comfortable with our items being safe at her facility and her coworkers are also very helpful I would recommend this to anyone that's looking for a safe and professional place to put your merchandise or home goods.
GREAT customer service!!! Diana is super friendly and helpful. Property is clean and has good energy. I would recommend this place to all my family and friends.
Friendly, easy, and great rates
I visited to inquire about a unit and found this location to be well maintained with great customer service that went above and beyond!! Ximena provided friendly and highly informative assistance, giving me tours of the units I was interested in and exceeding expectations in meeting my needs. Diana, the manager, was also a great help and extremely kind in providing assistance. I definitely recommend!!
Love this spot!! Security- Excellent! Availability- Excellent! Customer Service - Excellent!
Diana was very helpful! And we got 50% off the 1st month
Great facility with longer hours than most.
Very friendly and clean place. Carolyn helped us out and made sure we got the best deal.
The beast team ! Congratulations
Love this place very helpful and very clean
Carolyn was very helpful to my storage space
Great people there. Always helpful and friendly.
Dian was very nice & profesional,definetly will recomend to friends and family!!
Clean, organized storage center. They attended to all my needs and helped me with figuring out how to utilize the storage. Staff was super friendly and provided quick services! I would recommend this storage to others
Nice people clean safe storage. I have my stuff here.
We have used this location for years and now our kids do as well. Great service, and very clean location!!!
Great customer service, clean storage garages and very secure.
Diana exelente servicio muy amable , ojalá nunca se vaya de este sitio , exelente persona ..hermoso carácter 😊
Erin was very helpful great customer service will gladly come back for sure with people like her
Diana was helpful and patient
Thank you ! Will recommend!
Diana was so helpful and made the process easy. Great service!
Went to go pay my bill! And Erin had good attitude and great Customer Service with great information thank you!
I had a wonderful experience with Carolyn at the Harbor City Frampton location. She was very pleasant and was able to help me with my questions and storage needs. I feel that my stuff will be stored safely with US Storage. Thank you Carolyn and US Storage.
Great customer service. Highly recommend.
I am a returning tenant. Diana is the best! Superb customer service. Would definitely recommend.
Great and speedy service. Answer all my questions and made it easy on me. Thanks to Diana for her knowledge!
love this storage place real helpful and respectful
Thank for new storage space. Helpful and clean
Diana & Liz (Elizabeth) are the best!! After having an unwelcoming & unpleasant experience at the 253rd (Harbor City) facility, they were available to assist me in my storage needs. They are friendly and kind. The facility is neat and clean. I would definitely recommend the US Storage on 245th (Harbor City).
Tatiana
Very helpful
Keeping the storage facility clean
Diana explains everything very clear and answers all of our questions. Would recommend trying them out.
Sarahi did an amazing job getting me a tour, the unit I wanted, paperwork filled out, and explaining everything along the way. Thank you so much! Now I can trust my things are safe in your hands!
Sarahi and Diana are amazing!
Diana is truly the best property manager out there. She is on top of everything and always greets me with a smile. Best storage place I’ve ever used!
Wonderful help very easy to communicate with no complaints at all
Diana is great! She's friendly and easy to talk to. She showed me the storage units I'm interested in and walked me through the facility. The facility is super clean. Diana was also very clear on the rules and lease terms. The process is super easy to rent.
Great Facility... Manager Diana is so professional and very accomadating and always friendly. The facility is extremely clean and safe. Highly Recommend!!!! :) :) :)
Diane is amazing! Clean facility! Super easy to access and get around.
Im a long time customer with Us Storage, THE BEST PROVIDING AND SAFE. ME AND MY DAUGHTER STORE HERE . MERRY CHRISTMAS TO DIANA, thanks you for your help today Tatiana
Angie excellent customer service I recommend this very friendly and helpfule 👍🏽👍🏽
Angie was very helpful go to her
Came in to take care of Bill, Tatiana and Angie are great team! Like storing Here and would recommend
Diana is very nice and very clear about things!
Angie and Tatiana have great customer service
Muy buen servicio muy amable y contesta todos las preguntas muy satisfecho con el servicio
Thanks Tatiana! Been here for a long time about 8 years more! Since 2011 and I'm a happy customer
Tatiana is very nice. I like being here. Safe. Thank you
Hands down the best storage facility in the surrounding area! Their rates are reasonable and their customer service is beyond exceptional. The staff here is understanding and honestly do their best within in policy to accommodate you. Diana is the greatest! Thank you all for what you do!
I’ve been here for 3 months! Diana is a good manager and Tatiana is a good help! Clean office and very nice people!
Excellent service! Thanks
Tatiana was very nice and helpful. Facilities were clean and orderly. Good experience!
Tiffani was amazing! Organized, professional and very friendly. We’re so glad we rented with US Storage Centers.
Great customer service!!!
Diana was awesome!! Very friendly staff, extremely helpful! We were running late and she stayed and waited for us and made it happen! 10/10 would recommend this place!
Diana is so helpful and amazing! Thank you!
Diana is amazing! Always kind and super helpful!! She has made my experience easy and pleasant. Out of all the facilities I've used, this is the absolute best in every way.
Friendly place .I know my stuff is safe there the manager so nice her name was Diana I think
Best service at all
Specially Diana
Diana the manager was very helpful all these yrs , she made everything so simple I really appreciate her customer service , which is hard to come by theses days , I would recommend this facility to store belongings
Diana is a rockstar! Give her a raise ;)
Love coming to this US Storage- the people here are a joy to work with. Came in to rent a space today and Tiffany made it so easy!! She was friendly and accommodating- our business will always rent here!
Diana, was really helpful & friendly. She really explained thoroughly the rules and functions of the location. She also honored a price from a promotion I couldn’t get that day. All in all, great customer service and very attentive.
Diana was fantastic. Very helpful and kind. She did a great job explaining my options and all of the ways that they can support me as a customer. Can’t complain about a thing!
One of the cleanest facilities I’ve seen… and the staff is sooooooo amazing… the manager Diana goes above and beyond to make sure customers are well taken care of… super friendly, personable and professional… in the years I’ve had a unit here, I have ZERO complaints. Staff does walk arounds throughout the facility to make sure everything is good and clean… would definitely recommend this storage unit facility over any other facility… THANK YOU SO MUCH DIANA AND STAFF!
The gals here helped out a great deal. So glad I chose US Storage. Thank you Tiffani and Diana. Highly recommend this storage facility.
Tiffani was great! Showed me around to different units until I found the one that worked best for my needs. Also was able to help me get the price down a bit, I am so appreciative!
The staff was very kind and helpful. I will definitely suggest my friends and family that live close around the area to be a customer!
Staff are amazing they are very thorough and polite.
Amazing customer service! Diana was thorough and helpful! Quick and easy process!
Diana is the best! She got us a storage spot in last minute notice and made our move out of state a little easier. Prices are excellent in comparison to other places near by.
Diana is very professional and helpful. She was very patient in answering all my questions and helped me make my decision on size of unit to lease. I will recommend this company due to great customer service and friendliness.
Diana was extremely helpful, thorough, n very professional.
Diana was very helpful on today. Taking me on a tour of the company because I didn’t know what to chose from so she got me taken care of.
Thank you
Great experience, very informative Diana is the best for all your storage needs
Diana and Tatiana awesome management team! Clean office
Had a great experience and great costumer service with Diana and super friendly! Keep up the great work!!!! Thanks
Tiffani Ross helped my mother and I. Tiffani had very great costumer service, very helpful and honest. It was our first time ever opening a storage unit and she was very helpful with us during the process. Super patient with my mother and I.
Diana is a great and professional. It was a smooth transition and all done . Recommend for anyone else
Diana was a pleasure to work with, easy going & helpful.
great clean place
with super friendly employees!!!
would recommend!!!!!!
thank you tatianna super helpful!!!!
Awesome customer service from start to finish. Everyone is so polite and very helpful regarding any questions, very patient staff.
Prices aren’t to high to pay, when they give you offers!!
People working there are really nice !!
Storage located at Frampton Ave 24490 Harbor city 90710
Diana was super nice and helpful. She gave me the tour of the unit and explained all the rules. Very good communication. Thanks for the help!
Great service! Diana was the best. Great costumer service!
Great customer service, Diana is very helpful and a pleasure to work with!
Diana has the most excellent customer customer service. She is very inviting and makes you feel at home although of course it is a storage facility.
If you are looking to have you things stored in a clean environment and not feel like a stranger this is the place.
Thank you & your boss for helping me during the time I used your facility. You are amazing.
Fantastic service from knowledgeable, professional, friendly staff. Diana and Meggan were both very helpful and provided the perfect solution for our storage needs.
The staff is very friendly and helpful. They took the time to explain everything in full detail which made it easier to decide what size storage space was right for me. The facility is very clean. The building is designed nicely for easy loading and unloading and the property is very safe and secure. Prices are very reasonable.
Overall I'm very satisfied doing business with this US Storage Center on Normandie Ave in Harbor City, CA.
Sincerely,
David Gentry
Best storage in LA great price and friendly staff thank you Diana for helping me find what I was looking for.
Megan was really helpful. I appreciate her honesty I would always use this place cause of her. A nal
Diana help me find the right size for my storage.
Great experience. Megan made the process to sign up and move in very quickly and hassle free. Definitely will recommend to anyone who is looking for storage unit.
The reason I give US Storage Center on Frampton 5 of 5 stars is because the manager Diana is such a joy and just a all-round easy to deal with. Very helpful and always on her game. Very good manager she should be given a raise.
Very professional! Also, the manager is wonderful! Even running 2 stores she was very helpful and did not rush me. Explained everything perfectly!!
Fantastic service. Kind staff, very helpful.
The place is clean and neat. The staff are very helpful. Diana has been a great help. She's a very understanding and caring person.
Diana and Elizabeth were very helpful, courteous and friendly. They answered all my questions and explained everything in detail. Also helped me pick the best unit for my needs.
I’ve been at this US STORAGE for over 2 years and the service has been Awesome from day one. The manager Diana has always been accommodating and helpful. She puts her customers needs first and is proactive in resolving any issues. She has trained her staff to be friendly and helpful. In a time when good customer service is deteriorating at a rapid pace, it is refreshing to know that your company makes sure it is a focus. Thank you very much and if I have a need for storage again, I will choose you.
Diane is a super person and will help as much as she can to give you want you need.
Great experience. Very nice and quick efficient service.
Good service and very friendly.
Diana help me as I started my move and needing a storage.
she was extremely helpful and friendly
Diana is an awesome Manager. She made my experience pleasant and stress free. Thank you for working with me and the situation.
Megan is the most extraordinary person I've ever met 😍❤💕
Diana is an excellent staff. As a matter of fact she did a great job. I never regret coming to the location. Keep on doing the great job👍
Hi Lorraine, thank you for taking the time to rate our storage facility. We'd like to learn more about your recent visit and what we can do to improve your experience. Please email
[email protected] and we will be in touch shortly. Thank you!
Daniel did an excellent job
Everyone here at US Storage has been great. Sandy, Megan, Diane, Ana, Jackie, the whole staff.
Great place and even better service Megan made everything as easy as possible in a very hectic situation.
Megan & Diana very helpful & professional checked us in to storage unit.
Diana is the BEST!!! I am a returning customer and always come back here. Customer service is Top Notch! Thanks Diana.
Megan is super helpful! Got me set up with exactly what I needed! Thank you!
Megan was excellent and helped me immediately
The best. If I could give higher rating i would. Thank you Diana
Megan was absolutely wonderful. Very helpful and informative.
I stopped by for some supplies and Miss Russo was very helpful and took care of me always with a smile.
I was looking for a storage place and Megan was very helpful with all the details of the units.
Megan is the most helpful!! She’s the best!!
MEGAN RUSSO WAS VERY HELPFUL AND FRIENLY
I really recommend US Storage centers on Frampton. I love the security and organization of the company. I been dealing with them from about 3-4 yrs and I’ve never had any problems. I specially deal with Diana who is a very professional manager.
Great customer service from both of the staff members who assisted me. Big Joe was awesome. Thanks for your help.
THANKS TO ALL THE STAFF THRU THE YRS BUT ESPECIALLY YOU DIANNA. YOUR WARMTH AND GREAT LEADERSHIP IS MUCH APPRECIATED.
Many thanks for all the many years of outstanding service. Diana is a true “GEM”!!!
Special thanks to her for all her help for our family.
Regards,
Milt Loy
Great customer service Craig! Great staff!
Diana, was good of a person by guiding me thru the procedure, Thanks again for your expertises........
Really nice people and convenient facility.
Had an overall great experience at this facility. Diana goes above and beyond. Great customer service and very clean facility.
US storage has been wonderful for us! Diana has been super helpful and kind at all times! I highly recommend this storage place over several others I have used throughout the years! Really nice people to deal with.
Daniel was a great help today in getting my storage unit. He gave me the best price and really helped me understand what I was getting into.
I've been at this storage for 5 months. Everything was great. Grounds are clean, secure, and it's easy access from 2 streets.
Diana was the first customer service onsight rep in the morning and she made the move-in easy and really helped me find the perfect space at the right price.
Daniel works the afternoons and was pleasant and always helpful. My last day was today and Daniel made everything super easy.
Id recommend this facility if you want convenience, great customer service, and a good price‼️
Great customer service, thank you Diana. The information was clear and secure. Very nice service definitely recommended.
Definitely recommend this place. I am a returning customer and always use this location. Diana the manager is amazing and very helpful. Very clean and secure. Thank you Diana glad you are still here. :)
Came here to get a 5x5 unit which is comparable in price to other storage companies. It is clean and easily accessible here and easier to sign up. I decided to go here. Esmeralda was very helpful in walking me through how to get started. This is the frampton location. Highly recommend.
Megan was very very helpful 😀
Diana Was amazing at her job !
Angie was awsome very helpful.
Great customer service. I always come back here for my storage needs. Diana the manager is always so welcoming and helpful. Definitely reccomend this place. Thank you Diana.
Excellent experience, excellent customer service, very kind and professional. She was very helpful! Very happy with her service.
Joe was a great and quick helping worker I got my storage place the same day I put a reservation on it. Quick and easy.
Diana is an amazing manager. Very helpful and friendly.
Diana helped me, she is a great example of what customer service should be
Thank you Diana!
This storage unit’s customer service is top notch. Megan has helped us through the process which she made sure we understand everything. I highly recommend this storage place
Megan and Diana are superstars in my opinion. They went above and beyond my level of expectation of professionalism for a storage facility. I was kind of lost as to what my needs where for a unit but they made sure that what I got exactly met my needs. Thank you very much.
I wish all employees represented their business the way they do, it would make life so much easier. Thank you again
Megan had great customer service, I appreciate her
Megan was very very helpful and I had like a very good experience today was able to make my day Easier by helping me with everything I need is possible and very satisfied
Diana is absolutely the best!!!!!!! Amazing customer service and made my first time getting a storage quick and easy. Clean and tenant friendly facility. Definitely an amazing place.
Great Storage and inexpensive place!
A staff worker named Megan was really helpful and very polite ! Helped me find my storage unit since I had got lost. 😊😊
Great place. The sales person Megan was polite and very helpful. She gave us a excellent deal. Nice units, very cean.
Great place. Office manager outstanding. Highly recommended.
The Staff is so helpful and friendly!!!! 5 stars
The grounds are extremely clean and the units are all very well cared for.
The prices are great would definitely recommend!
Diana is a great person great service, es lo maximo
Thank you Diana for your service . Facility is clean
I was a long time customer & liked the facility because it seemed clean & safe. But the best part was Dianna. She was very helpful during a difficult time & very professional.
Thank You David your customer service was great. ID you need storage come here
Great customer service from Dave. You need storage come talk to him. He will get you the right size and price!
Great place to be. Theyve got a truck and it was great for our move and to take all the heavy items out. Five stars for service and making us feel safe about renting a unit.
Very friendly employees and clean and the best prices in town.
Diana Casteneda was excellent and very helpful and informative. I've been dealing with her for at least 5 years.
Very nice staff, (Diana), great facility!
Buen servicio y un trato exelente
Super convenient! Really clean! Great staff! Dan made all the paperwork a no brainer!
I was in need of a storage facility & truck fast. The two "Diana's" bent over backwards for me and treated me like family. I will always recommend them to everyone & and know they will be guaranteed EXCELLENT service & a SUPER clean storage unit!!!
#1 customer service, Diana thank you for your professionalism 🙃
The staff, is awesome thank you Diane for you help you treated us very professionally
Company offers 50% off for your first two months.
This place is great! Sandy & Diana are so helpful & nice! Great price, clean facility and the people are awesome!!!
Ez signup and reasonable price. Great and friendly service.
Muy bien servicio. La manager Diana es bien profecional y esplica todo bien. El lugar esta bien limpio. Recomiendo este lugar.
Returning tenant and happy I returned
Because this have made even greater
Changes for their customers.
Also with a great. Customers Service
Skills. That I highly appreciate.
Hand the prices are just as good other
But ruefully I think the prices are better.
Exelente atención al cliente todo muy profecional
Diana is extremely nice and very helpful.
Diana who helped me to get the space is so helpful. She explained to me the policies.
Keep up the good work.
The Diana's at this location are fantastic,Great customer service.
7-14-18 Just rented my storage today and the (2) Diana’s 🙂were very wonderful, friendly and helpful with renting my unit. I rented here in the past and always had an amazing experience!!!! Thank you ladies for all your help today!!! Your top on my referral list!!!
From your fellow
Pieces🙂
This place is awesome!! Everyone is so friendly and helpful. Highly recommended!!!!!!!
Diana is great! She really made this process simple and accommodated my needs. I have been using Uhaul as my go to storage space for over 10 years and Diana changed my mind! Thank you so much for your service!
Buen servicio srita diana castañeda me atendio.muy bien y le doy.5 star
Diana Castaneda is amazing!
Fantastic Service!!! Diana was very helpful and made the process quick and easy. Thank you!
They made my set and move in really smooth. The facilities are well kept, top notch, monitored by cameras for security amd air conditioned. My family has multiple storage units here and have for years, I can see why we come for all our storage needs. Thanks Diana and Ana for being so helpful and making my move smooth and set up perfect. I recommend this facility for anyone looking to store their possessions.
I was helping a friend move out his stuff and I was super impressed about how friendly and helpful everyone was.
I have been a,tenant for for a year and it would be impossible to find two more dedicated employees than Diana the manager and Stephanie her,assistant
They keep the property immaculate and always,stand ready to offer,assistance if you need it. Us Storage a very lucky to have these people as,their employees
Definitely recommend this storage facility very helpful in letting me know every detail. Great customer service from Diana
GREAT CUSTOMER SERVICE AND CLEAN. MANAGER DIANA IS VERY HELPFUL. THANK YOU.
Diana was very helpful today as I signed up for my storage space. She was completely knowledgeable regarding all aspects of the facility and the rental details. I would definitely recommend US Storage Centers and Diana to help you out!
Staff was warm and courteous
Ladies are awesome !both Stephanie and Diana are amazing
Diana and Stephanie are excellent with unbelievable customer service skills they are the reasons why I don't mind driving from Los Ángeles to Harbor City I will follow them wherever they go.
Great place to store your stuff the managers here Diana and Stephanie are the best, always helpful,friendly and keep a clean facility . i highly recomend this place for storage
Diana was awesome! So friendly and kind, excellent service and great conversation. facilities are super clean. highly recommend 👍
Definitely recommend this storage facility. The manager, Diana, is very friendly and helpful. Glad we chose US Storange, made our move so much easier!
Helpful staff! Diana had answers to all questions/concerns we had. I would recommend this storage company to friends and family. Please ask for Diana and you'll be taken care of.
Diane is very professional great customer service 👍highly recommend renting here!
Diana is very friendly and professional
I have nothing but positive things to say about this Center. The staff is courteous, knowledgeable, and so very helpful! The grounds and storage areas are super clean and it's a pleasure to come to my unit to do any work...I would recommend this place to anyone!
The lady was very nice in explaining the process and made my move in quick in easy.
The two ladies were awsome stephanie and diana
The best ever stefany and diana were super nice very professional thanx 😜
Diana was very professional and friendly. Had no problem breaking down rules and kindly went over them as many times as needed.
Diana Castaneda was great and very professional and answered all my questions =)
The best customer service received in 2017. Ms Diane rocks and yes you all should rent with them. Professional, kind and a reliable team to work with.
I loved the service. They really work with you and your schedule and they have a truck available to use for your move!!
Diana was very helpful and kind; great customer service
Hi Jim, thank you for taking the time to review our facility. We would like to hear more about your experience with us. I would like to connect you with a manager. Please send your best contact number to
[email protected] so we can have a manager reach out to you.
Great facility is one of the most cleanest I have seen. Stephanie and onsight manager are very knowledgeable and they make you feel very good and they have patience.
Thanks
Desiree
Excellent Customer Service ! VERY thorough and transparent about fees. Excellent rental special! Diana is the best! VERY professional and a shining light
Diana was EXTREMELY POLITE & VERY KNOWLEGABLE about the company.....i would recommend her to everyone
Great service knowledgeable clean facility
The employers in this storage location is very nice service and the support for the customer is comfortable and friendly
Very thoural, people friendly, and good at her job
Love the customer service! Very friendly and attentive. Great prices!
Great customer service by Stephanie Thank you facility very clean I made a great choice on choosing this storage place
I wish to take the time to express that our experience with Diana taking us through the process of showing the unit, answering our many questions, and walking us through the rules of services was one of efficiency and professionalism. We Thank-you Diana.
Very friendly and professional. I left with no unanswered questions from the manager Diana
Diana is friendly and patient. Answered all my questions. Clean premises. Good experience. Would definitely recommend them!
Average place. The main gate is awkward though.
Thank you Diana for your help and and explaining every to I really appreciate you taking the time out to show me the property and assisting in making my move easier.
They are so fast and friendly... They explain everything! #simpleandeasy
The customer service was really great an Diana was very helpful.
Diana is great mgr and went above and beyond to help me. Best customer service and support of all your facilities I've used 😀😃😄
Diana is very helpful and the facility is very nice, compared to other places. The price is also better than other places.
Fast and efficient great people would definitely recommend
Diana y stephanie son amables y hablan español! Les recomiendo este lugar
Diana is very respectful and helpful. Goes out of her way to make a bad situation bareable. Very kind and understanding. Highly recommend this place because Diana makes a difference and has GREAT customer service. Highly recommend. Thank you Diana!
Great customer service!!! Very clean facility and personable staff. Very welcoming. Made my move easier by using free truck. Thank you Diana and Stephanie.
Great customer service from Diana thank u very much
Stephanie and Diana are awesome!!!
The manager Diana was amazing for my short period there. She went above and beyond to make sure my needs were accommodated in my rushed situation and was always available when needed!!!! Friendly and helpful staff. Best location by far.....
Thx us storge!Dianna was great! She was very professional and customer freindly ...
Stephanie is really sweet! The place looked really good!
Really polite great service
Nice customer service,and very friendly.
Kevin was awesome. He patiently answered all my 100 questions and kept me laughing.
Customer service was fantastic. Unit was clean and readily available.
Vanessa was wonderful! I was able to easily modify my reservation (I miscalculated the size unit I really needed) and the contract process was a breeze! I would recommend coming here for your storage needs!
Best place around. Diana is the best.
Great customer service by Diana, Stephanie
Great location. Clean and safe. Excellent service. Thanks Reyna.
Helpful staff and great facility!
I had absolutely the best storage experience ever.Danielle and Diana are there to help and they sure do .thanks a bunch. I'll be coming back for sure.i highly recommend this storage.
Diana was awesome very helpful Definetly recommend this storage Very clean n professional people n definetly will use in the future!!
Diana the manferwas grear nd its very professional nd nicend also nice servixei reconmend this storage is great
Great staff very helpful. Good customer service no surprise.
Diana is the best and the servive is great no complaints what so ever....
Had an awesome Experience in the past year I rented a unit... Diana was amazing!!! Very helpful in every way possible thank you US storage Center
Ive been renting a storage from this place for over 3yrs now. They always provide good service and are very nice group of ladies that work here...
Great Customer Service! Nice location for your storage needs!
I got the storage from them they are the best best staff best service and best price I should refer every one's
Very very very polite empolyees!! And excellent service!!
Real people professional helpful and nice
Exelente servicio y personal muy amable
I think Diane and staff provide "Excellent Customer Service". I love how secure and clean they keep the facility! I would recommend anyone to use the US storage center on Frampton in Harbor City. Plus the prices of the units are reasonable.
Diana dio excelente servicio.
I just started renting a 5x10 unit. Very good price compar d to other locations near by. I was the unit by Diana. She was an absolute delite and very help answering my a questions. Outstanding customer service!
Danielle was extremely wonderful and dedicated beyond the usual call of duty. I received a lot of details that made my experience calm, un rushed and just a joy to work with both Diana and Danielle. I look forward to being a customer here Thanks
Diana and jim best employees at rhis location excellent service, awesome customer service
I am a new customer to US Storage and the first day I meet Diana the manager very impress. Diana was very nice and detailed with her paperwork and explaining line item by line item the policy of US Storage. It was a pleasure meeting her she was very awesome and I continue to do business with her for a long time. Thank you so very much for making this so easy.
Excellent and very friendly service!! Would definitely recommend this storage facility. Manager and staff are very personable and are very helpful to your needs. My wife and I recently were in transition, moving form one place to another and needed a short term storage for much of our things. The staff here at the Frampton location were very accommodating to all our needs and concerns. One less worry in the stress of moving from one place to another. They also have some great deals and specials to help save you money. Very worth checking out.
Great customer service!!!! Diana was very helpful in answering all of my many many questions. The property and units are very clean and the free moving truck definitely helped me out!!
Diana provided excellent customer service!
Awesome straight forward service.
Great! Friendly service and easy to work with.
Reyna was a great help with any questions I had... Great costumer service.
Excellent customer service. Rayna and Diana where very helpful. Its great customer service like this that keeps a good business going
She was so nice to me and my girls good 👌😀😊
Diana is 100% the reason I love coming here and using this facility!! She is always so helpful and friendly with any of my ridiculous requests. If I could I'd throw a party in her honor in my storage unit, or in the office because the office is pretty nice too. Also always grab some free candy on the way in or out haha. Come here for all your storage needs!!!
Im going to tell everyone that needs a storage to go check out this place...Neal is the BEST!!! Super personal, best customer service, answered all of my crazy question.... really cool guy! I definitely feel comfortable leaving my belonging here... Thank you so much!!!!!!!
Awesome!!!!!!!!!!
Good customer service and felt comfortable leaving my property.
Diana & Raul were very helpful. I needed a storage space asap and they were able to give me exactly what I needed. This is the second time I have used this storage center and absolutely recommend it. Diana went above and beyond to help me.
Very good customers service...exelente
Muchas grasias por el servisio daniela
Thanks for all the help Danielle,,
Diana is wonderful, great customer service. Was very helpful and nice. Glad I chose this self storage place😍
Awesome, service!!!!
Diana and Danielle gave great recommendation's and I love this place.
Diana was very helpful and the nicest employee I have delt with at a storage facility. Highly recommend coming here.
Mi gusto muy lo servicio de las personas que trabajan ay ! Gracias por todo !
Especially Danielle's great and friendly service!
This location is great and the staff are very helpful, 5 stars no problems, very quick and easy rental process. Diana and Stephanie really helped me out and stayed passed hours to help me get set up. Highly suggest this location.
Highly recommend this storage facility. Nice area,clean units and friendly staff. Diana, the manager was awesome!!! Polite and very professional. They also provide a free moving truck for the moving process. Which made my life easier. Thank you.
I like this place professional service,friendly staff. I have been helped by diana castaneda well done.
Manager on site is awesome!!! (Diana) She is very helpful and nice and always has the best attitude and willing to go the extra mile for her tenants! As well as the rest of the staff, thank you US storage!!
Diana is very helpful and polite! She made my experience very positive. Clean and well maintained units!
Great customer service!!! Free truck and Spanish speaking. Highly reccomend.
Diana and Stephanie is great...good customer service!!!!"
Prompt service, clean facility and accessibility. Access your unit until 9pm. That itself deserve 5 stars. I highly recommend this place.
I recently had to move my personal belonging from another storage facility to US Storage for break in issues, increased rates, and changes in the gate hours. When I requested information via phone, Ms. Dianna invited me to come in to sit down with her to discuss exactly what would fit my needs. Her customer service skills were excellent and I felt her concern for my safety as well as my concern for increases in the rates. On moving day the free truck was greatly appreciated and Mr. Raul's assistance with making sure my moving crew had all the necessary equipment for moving heavy items. I am very thankful for Dianna and Raul for their support in making my unpleasant situation a smooth transition.
Very kind, professiinal staff. The manager made the process very simple. I will definitely recommend this place to all who need a storage unit.
Diana, is so great and professional!! I will always come back.. Thank You, Thomas
Diana (manager) is very friendly and professional. She was very helpful. She also offered a free moving truck, which saved me an extra expense. Thank you. I highly recommend this place.
Place is great. fast process and awesome customer service. Diana is great as well. Thanks much
Nice, clean facility with concrete and steel construction. Good rates.
i can most definitely recommend diana and the team at us storage center on frampton avenue, harbor city, ca. they have been very efficient and helpful in attending to my requirements. i give them a 5 out of 5, indeed a 10 out of 10!
Excellent customer service - work very hard to match a unit to your given situation. Awesome access hours & pretty close to numerous surrounding cities.
Raul was extremely pleasent and very proffessional I will tell friends and family about this clean and very well run facility thanks again raul
Raul and Diana are great! They were friendly and extremely helpful. We have used US STORAGE since 2008, with NO complaints. The price is right! I don't plan on moving out any time soon!!
Raul customer service is awesome! He's very helpful & knowledgeable.
Great service friendly people thank you Raul👍🏻
I have been a U.S. Storage customer for over 10 years. Diana and Raul (mostly Diana) are great! I have yet to have an unpleasant experience at this facility.
I will continue to store my belongings there while they are employed there.
Wow!!!! Impress with the amazing customer service they provided. Very helpful and understanding.
Great Customer Service (by Diana), well explained, friendly,,, can't wait to move in!
Fantastic facility! Been here for years and love management. Professional and friendly! Recommend to everyone!
Raul and Diana were outstanding and made my experience here smooth and easy thanks guys great team and great customer service
Raul was extremely helpful facility was very well taking care of I feel safe leaving my belongings here Raul gave me a great deal!!!
Great place to store and the customer service was superb from Raul! Made me feel very welcoming thanks a lot
Great experience for first time US storage rental! Diana was very helpful and nice ... She even offered us cookies while we waited! I am very happy with this location
Excellent storage facility and customer service. Staffs are awesome and very helpful. The best storage experience EVER. Great deals! HIGHLY RECOMMENDED!
Raul was fantastic and helped me and makes me feel like a valued customer thanks so much
Raul was very polite and professional, great and fast customer service!!!!
Had an excellent experience with Raul, he was very helpful and thorough.
Rauls customer service was excellent,very professional and helpful.He helped me by providing a few options.In addition I got a great rate.
Raul was excellent and answered all my questions thanks and very professional
Great storage unit!! Friendly staff and awesome customer service, the attention we received from Diana was amazing. She is well organized, enthusiastic, and always willing to help you .
raul custimer service was a-ok.
Diana & Raul Gave me the best customer service ever.
I worked with the property manager Diana to rent a space yesterday. She was very helpful and took the time with us to explain all the available units and available discounts. Diana made a truck available to us for moving in even though we were doing it at the end of the day. I have to say she was so very kind and patient with us! I have rented from this US Storage Harbor City location a few times over the last 15 years, it has always been a great, very well run facility with excellent access. Thanks again Diana!
This was my first time renting a storage facility, and I have to say that this storage facility is clean, convenient and amazing. Diana was very helpful!! She made the whole process so easy. She was very friendly, had amazing customer service. Oscar was very helpful. Overall their personalities and customer service were outstanding!! Thank you very much :) Will definitely recommend!
DIANA IS THE BEST!!!!!!! Love to go there ! She makes your day! And she's always with a smile and has good vibe and love the hair!!!!!!!
My mom was the first to met her and she came home with a smile!!!! Talking about her... My husband and I went To see the storage and we saw Oscar and Diana and we love them!!!!!
I love Diana !!!!!!!!!
Very helpful and nice ...
A+ customer service and low monthly rent.
Diana was a pleasure to work with.
Thanks Oscar por tu buen servicio Dios te bendiga 😁😁
My husband and I just rented a storage unit at US storage and it was such an easy process. Diana was a great help with renting out a storage unit! Thank you diana!
First time using storage and was a great experience. Great employees
well let me tell you about this place while all other storage offices where closed on a Saturday for various reasons i came across us storage Diana gave me a friendly greeting from the start i felt as we had known each other for ever i never thought storage could be so personable. great service, reasonable prices, and fantastic manager dont go anywhere else if you need storage see Diana five stars all the way!!!!!!!
Since I've had my account at us storage it's Been really top shelf very clean great attitude ,great communication all around excellent I'm happy.....
This place is great. Employees are not only kind, courteous and friendly but they patiently helped me get a storage unit that was right for me. Their prices are reasonable and their units are very well maintain. I would definitely recommend this place.
When to look at storage unit oscar and was very helpful made me and my wife feel welcome I'm coming back to rent the storage.
Best experience ever with a storage facility. Not only did they offer a great storage deal, but they also let new move-ins use their moving truck for FREE! Staff were awesome; extremely flexible with your needs. Diana is an amazing location lead; she explained the entire storage process in detail and was very knowledgeable of the business. Thank you so much for such a pleasant experience with your storage facility. I highly recommend this location with such friendly staff.
This was my first time using a storage facility and it has been such an awesome experience. All staff members were always pleasant and extremely helpful. I would definitely recommend this location.
The best deal in town that I could find, plus very personable employees, don't like that I can't get a cart after the office closes though. Got stuck 10mins over closing time because of that and charged $50 to get out.
Its always stressful moving and Diana Castaneda, Property Manager helped me so much with our decisions, cost effectiveness and stress of what to do when we needed more room. She handled it all and was still smiling at the end of the day. I am so happy to have chosen working with this company. Please be assured they are professional and able to help. She was absolutely the best.
Staff were very friendly and always greeted me with a smile. My experience there was a good one overall. I would highly recommend their service to anyone. Staff always cater to customers needs and wants :)
My mom and I have had a good experience here overall. Up until recently they seemed to only have one person working in the office and sometimes when I needed to make a payment for my mom the place would be closed for lunch. If I tried to go pay for my moms storage and the person there was at lunch Id be stuck making another trip.
Basically a good site, garage seems to have stayed clean and dry over the last year. If I hadn't had a rent raise of approximately $60 that came before I'd even had a year in it, I would give 5 stars. Even after a year $60 to me was exceptionally steep for us, if this goes up again like this we will have to seriously reassess our budget options and possibly move. Rent raise is my biggest bug here, it's such a high one.
I visited US Storage to inquire about renting one of their units. We visited a few other storage facilities and I have to stay US Storage is a step above the rest. To start off their customer service was excellent. The gal at the desk was very knowledgeable and very helpful. We in no way felt like we were being pushed and any question we had was answered both professionally and courteously. The unit itself fulfilled our needs and it made our decision to use US Storage an easy one. I highly recommend US Storage not just for their clean and spacious facility but also for their superior customer service.