Experience was good & easy which is a big plus👍
The people were very helpful and nice.
Evelyn at Covina Self Storage is great. Very friendly and she helped answer all my questions.
Excellent service. Evelyn was very helpful and friendly. So far we are very happy with everything.
I keep on returning to your storage due to your friendly staff. Evelyn Martinez is fantastic.
The only thing is I really don't know what unit I'm in and how to access my unit they didn't explain it
Very helpful and friendly thank you for your help
Evelyn was really helpful and I’m happy with the service I received
Una experiencia muy agradable la chica que atiende ahí es muy amable y me hizo sentir muy bien, hablan español e inglés 🥰 otra buena razón. El lugar se ve bastante seguro!
My my experience at Covina storage was excellent the customer service was excellent and I will definitely tell others friends and family members about Covina storage
In a world where space is often at a premium, "Covina Self Storage" Storage Units aim to provide more than just a place to store your belongings. I believe their mission is to offer a seamless, customer-focused experience that redefines what you expect from a storage unit provider. With state-of-the-art facilities, unparalleled customer service, and innovative solutions, I believe that your storage needs are met with the utmost care and efficiency.
Going in and selecting the right unit was smooth and didn’t take too long. I appreciate the helpful service with Ms. Evelyn Martinez.
The best experince
Evelin took care of me
Place is clean i love it
Evelyn was great. Covered everything we needed to know.
Look forward to dealing with her in the future.
This being the first time renting a storage Evelyn made it so easy and very nice to communicate with . I recommend 100% .There prices are also affordable.
Amazing! I have years of experience renting storage units and this place has to be hands down the best place I've ever rented from. Starting off with the strong customer service in the front. I forgot her name but she was wonderful and she made the whole process quick and easy! I will definitely be using them from now on and recommending them to my friends and family.
Thanks again to the wonderful staff, you guys are awesome!
On a stressful day our experience with you was pleasant.
Easy and most convenient way to use a storage unit. Price is the best in town and I would definitely recommend this
Fantastic and taken care of.
It was great Evelyn Martinez made it easy and painless.
It was positive. Employees were helpful and courteous. Facility is clean, and well maintained.
I really professional I really did like it I've used it several times and have been very very proud of how they treated me I really like that I really like that and I really recommend it.
You made it easy to get a storage unit.
You help me locate the unit.
You explained clearly the details of renting a unit
Evelyn is a really great office manager. She thoroughly walked me through getting started including help me to find my storage unit as well as make sure that the gate code worked. I was also able to purchase two locks at the office. It is very convenient and it look forward to being a long time customer.
It was a very good experience and a wonderful customer service!!!!
Evelyn did a wonderful job getting us the best rate for our storage! I had a wonderful experience and will recommend your company to others!! Keep up the good work!!
I would not recommend Covina Self Storage at all. Reason being because I was advertised a price online only to come in ready to store my belongings and the price was 3x what I was advertised to and told over the phone.
I was in a bind and had no choice to pay it because of my situation but I feel as if I was wrongfully charged.
Great! All the arrangements were taken care of in an orderly & quick manner. The Receptionist at the front desk was friendly and professional. I am very pleased with my storage unit! Thank you Covina Self Storage. Olivia :)
Very good service, good price and the lady who assisted me is superb, very friendly and know her job well.
Very professional and caring
It was very good, prompt response.
Amazing the lady at the front desk helped us through our stressful moving time. Made everything easy and showed us around. The facility is clean and easy to move around
Great customer service great prices ..accessible and spacious place ..couldn't be any happier with my storage unit ..thanks to Evelyn
Evelyn was amazing! She was hospitable and very helpful with setting me up. She made the experience of moving less stressful and even pleasant. Thank you for the help!
Really great office clerk, she was so helpful and made it easy
Great customer service and Evelyn has gone above and beyond to accommodate my storage needs.
Great!Evelyn is very nice,helpful, friendly made feel comfortable Nacional person
Evelyn is a awesome gem. She was so helpful and patient, helping me decide what size unit I needed. Even when office got buzy.Then showing the unit to me. She has awesome people skills! She makes a stressful situation pleasant. Definitely would recommend anyone to use this location.
When we walked into the office, we were greeted by property manager, Dave Garcia. He made us feel welcome. He was very professional, and took care of all of our storage needs within a few minutes. mr. Garcia made the entire process easy for my wife and I.0
Nice & clean
All employees are very understanding & friendly
I really appreciate the consistent communication from Covina Self Storage. That helped me trust that my reservation was being held, and that I had nothing to worry about. When I arrived, Dave (or David?) was able to give us a ground-floor unit which helped a ton with access.
However, the 5x10 storage unit I was given has two doors. At first I didn't realize this, and it only occurred to me as we were about to leave that the other side of the unit was unlocked and unsecured. By this time the office was closed and I had to rush off-site to buy another lock before the storage facility locked down at 7 PM.
Easy, but secured access to storage. Storage representative was very nice, informative and helpful in most professional ways.
It was great. Awesome customer service.
it was amazing Dave Garcia 👍
Dave is very kind and helpful. He made the process quick and easy. Thank you Dave!
Excellent service by Your team specially Evelyn Martinez and her great service!!!
They were very helpful and easy to work with. She went out of her way to make sure we were satisfied.
The experience was wonderful, Dave made it super easy. He explained everything, walked me around, and guaranteed the space was what I needed.
It’s very great affordable and clean rent management was very helpful and friendly
Very great customer service skills David the Manager was helpful made the process easy without any complications. Thank you for your help
Great, simple, fast, staff was incredibly helpful . Not sure of the gentleman’s name but he did a good job addressing all questions and issues.
I had a really good experience! Great costumer service. Employee I believe name Dave was great !
It was great. Dave made us feel welcomed. Dave was very nice and knowledgeable. He really helped us with what we needed.
I forgot the gentleman’s name that helped us but he was very courteous, thorough and friendly. I will and actually have already recommended others to your facility. Ty
Dave was great super helpful !
Assistant at the front office very courteous and professional. I’ll definitely recommend your company to family and friends.
Property manager on duty was friendly and knowledgeable. Move in date went smoothly.
It was great Stephanie was so awesome helping me out about everything.
Very friendly, answered any question I had and direct with rules no foggy mentality. You know exactly what you’re getting, clean secure units. Highly recommend.
Easy process and awesome people to talk to and professional. Hoping the price keeps low.
Very welcoming and accommodating
Happy with the staff, very friendly and professional
Would recommend 👌
My storage unit had a lock on it the 2nd day of my storage. The lift still does NOT work. Not too happy with the service
It was great. Friendly, easy, and quick! We got all the information that we needed and was able to get in and out quick enough to get in n out! Definitely going to enjoy my time here.
The people that work here there friendly and always help in what you need and there very nice and I recommend this storage.
I was truly impressed. Great staff members and answered all my questions. Worked with my price. Overall great experience.
Ur storage employees are awesome and they make you feel welcome by Evelyn and big Dave their experience in this field is
Very professional thank you guys.,..to better things to storage
shoppers
PRICES ON STORAGES ARE
SURPRISINGLY CHEAP &WE
STILL GET OTHER DISCOUNTS THE HELL WITH THAT STATE OF THE ART BULLSHIT,,ITS NOT THE STYLE accomodations .
Very satisfied so far, thanks to Dave.
Hi my name is Jeannie, And
I want to say that Evelyn was very helpful and kind. She was very attentive to me and my situation. I appreciate all your help. Thank you.
The experience was great. The manager was very kind and helpful in all aspects. Unfortunately the rv space was difficult for me to get my 34 foot motorhome out.
Amazing on the phone experience. So helpful when we arrived. It was my first time getting a unit and I felt very comfortable.
The staff there are so friendly and kind hearted. I enjoyed conversing with them during the time I was there. Very helpful in explaining how to utilize the ramp to put your items in and get it moving up or down and also to get the gate open in punching in your code.
Bad- I am-not the person you keep emailing. I am not christina marie. I live in Seattle - i have never been to Covina Storage please stop emailing me She gave you the wrong email!!!
Evelyn was awesome. Renting the unit was quick and efficient. She explained all the details in the rental agreement and went over all the operating aspects of the facility (hours, where elevators were, stairs, carts,etc.). She made the process easy.
Other staff I have run into during my visits there have been equally friendly and helpful.
I made a very good choice going with Covina Self Storage.
Awesome it was quick and easy
Very satisfied, everyone is really nice
The office is very clean and not much clutter everywhere. Russ was a great help with the purchase of the 5x5. Made as many accommodations as possible and facilitated the purchase, in and out.
Wonderful customer service very friendly. That girl needs a raise she is very helpful.
Attendant was very friendly and knowledgeable. Check in was fast He was also very helpful
I was greeted by Dave, he showed me couple units and was very helpful with everything.
Very nice
Dave Garcia is a great asset to your staff.
We love it. Evelyn the person helping us went out of her way to find us what we needed.
The manager was very helpful, friendly and made getting a second storage so fast and easy. I will highly recommend to my friends and family on getting storage here. Sorry I couldn't remember the mangers name lol 👍
My first experience was super pleasant.. I belive I was assisted by Dave Garcia, who made me feel very comfortable and trustful. He was very detailed in the hours and gave detailed information.
Dave Garcia really helped me out a lot and made it very clear about what he needed from me.
Ms. Yesenia provided us with the best customer service and answered all of our questions very professional. She was very attentive to us and very accommodating. She is the reason why we decided to stay with Covina self storage. Ms. Yesenia is really knowledgeable in her work and went beyond to assist us in our needs.My family and I are very impressed with the great knowledge and great service that Ms. Yesenia provided us. Thank you so much Ms. Yesenia for your pleasant attitude, patience and your great service!
Very friendly and helpful
First time I rented a storage unit Yesenia was very very helpful and polite you have a valuable employee she treats customers very good I would highly recommend family and friends to this storage company ty have a good day
I felt appreciated and vauled and will recommend to everyone. Valerie has excellent customer service skills, everything was explained clear and i loved the 20% discount from website.
It was awesome!! Yesenia was extremely helpful and had excellent customer service.
I had few choices before I signed up with Sandra and I'm very happy that I did. She was very helpful in many ways and provided excellent service. Very grateful, thank you!
Its a great place to store your personal belongings. Great staff and great prices.
Always professional,helpful and courteous service from employees.
It was quick and easy to rent a unit. And affordable. I would recommend renting from here.
Very good , friendly. The whole staff was awesome, specially Sandra the manager. 100%
It was as good as As it possibly could.. The gentleman that helped I believe was from Orange County and hadn't worked there is there for quite a while. I'm sorry I don't remember his name name because he was over the top professional and helpful.
The person that helped me was very professional and very informative. She showed me how to work everything and where my storage was. Equipment worked well and facilities were very clean. Very pleased with my experience.
First I would like to say Yasenia was very polite and helpful. I give her a 10 😊. I am happy with my unit. Also I would like to say your prices are the best in town, and I am born and raised in Covina. So it’s a pleasure to be here with u all. Only thing is the Bathroom situation, I truly hope this is takin into consideration and is fixed As soon as possible. That is not very convenient at all. That is something every one of your customers need to have access to…. But over all I will recommend Covina self storage to anyone I come across looking for a storage. Thank you.
Was good in general. I was supposed to receive a gate code after I signed up online, I never did. I had to sit outside of the gate until someone entered the facility.
Management is very friendly and helpful. Place is kept clean.
It was amazing. The property manager was so helpful and was able to assist me with my needs. She knew the perfect size unit I needed and showed me around the property. She even assisted with selling us a lock for the unit. Thank you so much!!
I recommend this place! The workers are very friendly and the process was fast and easy!
I liked the experience and am happy with the storage site
I dont remember her name but the lady was very helpful me and my mom had gone to 4 storages before going to covina storage they did let us see the storage but in covina they showed it to us and she was helpful and nice i would totally recommend them to everyone.
What a great and easy experience ever . No hassle plus I did everything online . Very happy with my experience there.
Received excellent service so far!.
I was smooth and eazy. However I have lost the gate access code and can't seem to pay online.
[email protected]
Easy, fast & all questions answered
I was very pleased with the help I received. Sandra was very helpful and showed me different units to see what unit would be best.
Very professional experience
Daniel was very friendly and super helpful
Good customer service 👍 its my second time coming here and I would highly recommend it
The staff was awesome and they even let me get my storage unit before the cut off time. I had all my stuff in the car and they cmon let’s do it! Thank you so much.
Sandra was really nice and professional and easy to talk to her and understanding
It was great, very clean big space. Nice staff 👍
Very helpful thank you sandra
Muy bien me han tratado como cliente excelente
Great customer service from Sandra the Property Manager. I would recommend to my family & friends!!
Very professional and very helpful!
Good very nice customer service, I guess the only thing would be small parking space.
Pleasant , professional , personal concern
The team at Covina Storage is very friendly and knowledegable. Tony helped me rent my unit with no friction and in no time!
I like the ability to drive up and drop off my belongings, and I got a great deal on my unit!
Thanks again CS Team!
Jonathan
It was excellent the staff is real helpful. I got the unit I need it and save money
Customer service was excellent. The process was quick and storage was available right away. Thanks!!
It was easy and quick! Really appreciate Tony! explaining everything and getting us the storage we need!
Tony was great and made the process very easy. I will recommend this place to all my friends and family.
You guys were very helpful and reliable. Appreciate the help. Thank you.
Great customer service and detailed info. Very polite and courteous. I would recommend to family and friends.
Great, confident I could trust my belongings would be safe. Appreciated the honesty and customer service
It was good. I just think the renters insurance does not really cover anything and is a waste of money.
Good experience easy and friendly staff member
Great customer service, and explained everything thoroughly.
We were floored my Tony's willingness to answer every question, give detailed information and even walk us around the property to see our potential new unit. He spent time making us feel like valued clients when we were actually just a couple girls asking for a quote. We were so impressed by the courteous level of service provided, we signed up and paid our first month's rent on the spot!
Very professional good job staff did a great job keep up the good work you'll have more clients. Coming to rent your storage
Great customer service. Fast registration process.
Good experience, quick, easy and covered all my questions. Location is hidden and secure as well, adding to a peace of mind when I have my belongings stored here.
It was quick and easy to get the unit and the staff was very helpful. I enjoy the cleanliness of the property as wel.
The personal is high profesiomal, the place is very clean.
, I'm satisfied with the attention and service. Thank you very much.
Yes I would refer your Storage to my friends and family.. Tony the Manager is very kind n gives me super Customer Service..
Polite and knowledgeable.
Staff answered all my questions before I could even ask them.
Nice professional but comfortable experience.
They answers your questions, they will call you when reserve space online. Great service and not bad price for space.
The agent was very friendly helpful and knowledgeable. He treated me like I was very important. I was impressed
Very nice. Better than my experience in the other place I've been before.
It was great. John was informative and professional. He was the reason I signed a lease the same day.
Excelente , me gusto mucho como me explico todo el contrato y póliza de la compañía también me enseño 2 medidas de Storage que yo estaba interesada , amable cordial y respetuoso , la expectación fue la mejor . Excelente gracias
I loved how helpful you guys are. And are willing to work with our budget and needs.
Really impressed with service; Tony is the best! Super helpful-
Great place. John was great and very helpful for all my needs.
I received the most cordial attention the day I rented a apace from your company and so, was very happy that I found your company. I had a very pleasant time with the representative, to such extent that I made him aware of my satisfaction with the way he responded to my jokes. He was very jovial and so, we joked at length. I hope such cordial relationship continues, so that I will definitely recommend your company to all of my friends and colleagues. Ti's very healthy and pleasurable to find a friendly company with friendly representatives who love to be nine and friendly thereby, promote a healthy image of the company they represent.
Thank you very much.
Kanayo
Mr. Tony provided excellent customer service. He was able to locate a unit at a great price. I've been a previous customer, I'm glad to know you still have excellent staff!
Super service! I really appreciate the manager taking good care of setting my account up. It was a pleasure.
They were both very special people , I enjoy dealing with both of them , wish it was an apartment complex they managed because there definitely the type iof people you want to live around...
I felt very comfortable renting this storage space because they have a cool employee named Tony who explained everything very well and very generous and polite with customers.
John was AMAZING!!!! Answered all our questions, got me into the unit the same day ( and was IMPERATIVE I got the storage that same day )!!! Had the lock I needed on premises plus tape, boxes and packing materials I needed. He as well set me up on auto pay so I don’t need to worry about remembering to call in and make my payments. Great experience, great price, great terms, clean premises.... have already recommended them to 2 people and they will be getting units as well and will recommend them to anyone and everyone that needs a storage!!!! Can’t say enough good things about this experience.... was there the next day moving our stuff in and Jose helped me with an additional purchase and I just have to say I’ve never been to a storage unit that really has “phenomenal” personnel working on the premises. ( not to mention when my cousin and I came back for our last drop off, Jose was sweeping the outside premises, which is another reason we know we made the right choice as the employees take pride in their job, are friendly and helpful as can be )!!!! Too bad all companies can’t have employees like this establishment does!!!!
My experience was great. Tony was very helpful with what I was looking for as far as size of storage and the price couldn't be beat.
Great customer service and amazing pricing.
Tony gives great customer service
I had a few different encounters with staff and the best was with Tony. He was very helpful and polite. He helped with different errors that other staff made. My experience overall was positive and I appreciate the help with storing my belongings.
Very very kind to me. And very accommodating very professional we tell everyone about them
Me trataron muy bien y fueron muy amables conmigo
i was overwhelmed by the courtesy and professionalism of your manager tony, once i walked through the door he made me feel rught at home and i realizes ny personal belongings wiuld be secure here, and the deal i received seemed to good to be true compared to other storages. generally i wouldnt bother with surveys, but your guy went above and beyond. thanks
Very professional. Great assistance. Very happy with my unit.
Thank you Covina self storage
Everyone was very friendly and helpful
Good experience well treated with knowledge.
I had a very good experience dealing with the crew when I rented my storage. I needed to update my phone # to send me a text before my bill was due and that also went very well.
Very Professional office employee
Smooth transition to storage area, and staff Tony super friendly, and explained everything to rules and answered all my questions, satisfied customer.
Very comfortable and informed.
Very efficient, made my experience easy prices were als very competitive
I love it! Clean friendly easy
I live in the area and called around for prices and sizes avail. Talked to Tony, and I liked him right away.
Excellent customer service Tony has always been attentive to my storage needs able to suggest and coordinate upgrades etc. I would definitely recommend other to this storage.
Front desk is very friendly. Knowledgeable and able to properly guide me as 1st time storage user into process of storing.
No pressure sales talk.
Contacted me after noticing that my storage was not locked properly. Also returned my driver's licensed left in their office.
Covina Self Storage made my moving easier and will definitely store again if needed withing the neighborhood. Definitely recommended.
The man that helped us with our storage was very friendly
Carlos or Oscar? Sorry can't remember his name, was very kind and caring and found the unit to meet our needs.
My second time renting a space from this location and both times I was helped by Oscar. Would not have come back if it wasn't for him. He is extremely professional, sensitive to your needs and just goes above and beyond, makes you feel like family. He's the best!!! He deserves employee of the year
The manager was very professional and helpful with giving me the information I needed.
Everything went very smoothly. Oscar was extremely helpfull with our storage problem during a complicated move to Portland OR.
I think staff is friendly and very professional。
Tony was very nice and explained everything
Oscar was very helpful..I would recommend to all my friends to come here!
I had a great experience. Oscar was very helpful and upfront about everything so there would be no surprises later on.
Very good, you have very knowledgable, friendly staff, theyre always ready to help you
I had a very good experience wiht Covina Self Storage, specifically Oscar. Not only was he clear and concise when explaining things, he was a very nice guy overall and a pleasure to do business with.
Great customer service. My wife and I didn't know what we needed and Oscar patiently walked us through all our options. He helped us find the storage solution we needed and provided us with a 2 month discount. Honest and friendly service. We were happy.
Excellent service received from Oscar
Very helpful and very accommodating would recommend the storage
Very helpfull Oscar always makes sure everything goes good for me very helpfully will recommend to my my friends and family
Wonderful staff & costumer service. If I ever need to store anything again, I will definitely be going back.
had good experience and love the staff will rent storage from covina self storage again.
Tony was great to work with. The units are clean and well-built. Great experience
Great customer service! I got my quote and reserved it online. It was quick and easy! I got a call shortly after by Tony and he was super pleasant and informative. When I arrived, Tony got my info and gave me a tour around the facilities. They were clean and well kept. Everything went smoothly and I would definitely recommend this place!
I felt comfortable about renting with your company. Tony made the process easy & was very professional with introducing me to your facility. I will definitely recommend your storage units to my family & friends.
The experience was great oscar helped me out good and was very knowledgeable
Great. Nice friendly customer service. Great system with email receipts. Always clean inside & neat. Wonderful customer service.
This isn't "Storage Wars", unit is clean and I feel comfortable storing my items here short term. All the charges were completely explained and with the automated payment option I will not see my belongings on a episode of "Storage Wars".
The gentleman in the front that assisted with the the entire process was extremely helpful, courteous, and very professional. The office was clean , smelled good, great presentation. The storage units and the grounds looked well taken care and safe, very happy with Covina self storage
Tony was extremely helpful and knowledgeable. He walked me through everything and was available when my son and I brought all my stuff over. Would absolutely recommend your facility.
Friendly staff and good prices
Your company representative provided knowledgeable service and options that me me feel well informed and good about my Choices !
It was so easy to got my space storage. And I got a good discount
Great experience and Tony the manager was always pleasant and helpfully
Very good, the service and information provided was very good.e
Customer service was very very good I felt very comfortable and I felt welcome like service with a smile
The guys there are great!! Extremely helpful, they were able to work with us, getting us a discount and a bigger storage unit!! Other places we visited weren't as helpful and didn't show much interest in our needs. This place is awesome and I definitely recommend them to anyone!!
I had a great experience/ Tony was helpful and explained everything in detail
Everything was great! Staff was awesome and very helpful... facility was very clean and elevators and carts made move in a breeze!
Attention and service was simply Excellent.
Great service, Tony was awesome explained everything and a nice guy
Very friendly customer service,that makes you feel very comfortable.
i felt good.. helpful and knowledgeable employees..thanks
Absolutely wonderful. Covina Self Storage was so helpful and efficient. Wouldn't ever use anywhere else!
Tony was great. The pricing was great. Will tell my friends.
Tony is a real 'people person'.
It was a great experience. Very simple and everything was done so quickly. Love this place
Very satisfied. Very professional
Very good staff made me feel really comfertable and went over and beyond what was asked
It was great, Oscar made us feel at home. Friendly and fast service.
The man that signed me up was plenty thorough, and extremely but genuinely friendly. Facility is clean and secure. Lastly, gotta love the seclusion that this storage company has.
It was a great fast and efficient experience.
Tony, the property manager, was awesome. Very courteous, knowledgeable and most pleasant to work with!
Very professional and provided answered to all questions.
Tony was Great, very personable and very helpful. I would do business with him anytime! He went out of his way to help us find our unit when we came back after renting it. He came out of his office to show us where to park and unload our truck and made sure there was nothing else we needed.
I was very satisfied with everything about my experience.The guy running the office was excellent.
Thanks for making my experience in renting a storage a pleasant one. You had a very pleasant and professional staff. They were able to show me different size storage units and made my selection very painless. I will defiantly return here and refer people to Covina Storage. I would like thank Tony for being a true professional, thanks for all your help.
Very satisfied Tony customer service skills and etiquette. Has always been helpful and professional
My contact person was Chris, who did a clear and concise job of explaining the rental and storage agreement. I was impressed with the cleanliness and orderly fashion of the facility. My storage needs are temporary but would be happy to recommend it to others.
I love it so helpful and friendly.
Tony and Oscar are really helpful and really professional. Awesome customer service.
Overall it was very good. Tony took the time to explain everything and was very knowledgeable. We were only looking at the time, but because of Tony's presentation we decided to rent at that time. Only wish you opened earlier.